102 jobs found

Company Overview At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. Position Overview The Account Executive at Panopto is accountable for driving mid-market sales and ongoing revenue from the Panopto platform. We're looking for someone with a consultative sales approach and a proven track record of growing client accounts through polished presentation skills. You'll have the autonomy to manage your own success, with a direct impact on increasing annual recurring revenue, acquiring new logos, and fostering customer expansion. Your dedication to providing the best possible experience for our customers will be paramount to your success and ours. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft. In this role, you will How You'll Contribute Sales Driven: Exceed monthly, quarterly sales targets by driving new opportunities and expansion opportunities into existing accounts. Exercise sound business judgment, creativity, and resourcefulness in the pursuit of strategic accounts. Write a territory plan and engage with all levels of the executive team to ensure you have the resources you need to accomplish your goals. Technology: Develop a thorough knowledge of a complex technology platform and the ability to launch into a demo with the end user's desired outcomes in mind. Align the Panopto solution with problems you uncover in your customers' organizations. Customer Focus: Establish and maintain productive relationships and effective negotiations with customers at multiple levels within organizations. Collaboration: Partner with the Account Management team to ensure high satisfaction and adoption within your accounts as you continuously upsell and expand into new departments. Required Qualifications Highly self motivated with a positive attitude and a deep commitment to customer success and team achievement. Demonstrated technical aptitude and intellectual curiosity, coupled with strong organizational skills to manage a wide variety of tasks. 7+ years of experience working in a B2B SaaS environment 3+ years of experience managing and closing deals in a fast paced technology organization Strong at account planning, prospecting, and garnering the attention of senior executives Excellent communication and presentation skills Ability to effectively demonstrate technology products to audiences of various levels of technical proficiency Experience with Salesforce, Outreach, ZoomInfo or other similar tools Experience selling SaaS solutions within HR, Learning & Development, or adjacent technology markets is a plus. Salary Range $120,000 - $140,000 a year Total Rewards: The salary range for this position is $120,000 - $140,000 USD per year. This position is also eligible for commission earnings per the Sales Commissions Plan with an on target earnings of $240,000 - $280,000 as part of the compensation package. Base pay offered may vary depending on job related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies. The Team At Panopto, we believe in simple elegance in everything we do. At Panopto, we don't just talk about accountability; we live it. You'll be stepping into a team of seasoned Account Executives who are deeply embedded in the enterprise sector. We're not just "focused" on enterprise; we're passionately committed to tackling its unique challenges head on and passionately supporting this evolving community. This isn't just a job; it's a chance to be part of a cohesive, collaborative force driven by a genuine passion for our product and a persistent dedication to our customers. We operate with mutual respect, recognizing and celebrating each other's commitment to our shared success. If you're ready to ignite your career and contribute to a team that truly makes an impact, you've found your home. Beyond the Requirements At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Recruiting Tips From crafting an impressive resume to presenting your best self during our interviews, we're dedicated to ensuring you feel well prepared and self assured as you embark on opportunities at Panopto. Discover some valuable recruiting tips from our team. The standard interview process at Panopto involves several steps, outlined below, to ensure we approach the process thoughtfully and consistently: Application Review Recruiter Call Video Interview & Assessment Hiring Manager Call Interview Loop Debrief Offer Our people and culture Panopto's mission is to be the leader in visual and audio based learning in a capture and post capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people), recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work. Our purpose We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside video search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture. Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to People Experience department. Remote, US Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Remote, International Candidates looking for flexible or remote friendly positions are encouraged to apply. Panopto is proud to be a remote first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable. Use of Artificial Intelligence (AI) Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates. Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results . click apply for full job details

Sales Director page is loaded Sales Directorlocations: London - 12 Arthur Streettime type: Full timeposted on: Posted 8 Days Agojob requisition id: JRAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.This role will be crucial to driving new sales for Broadridge's suite of Issuer Services into corporate issuers and issuer agents in Europe and other international markets. The primary focus of this new role will be to develop a pipeline in an assigned territory and to achieve new sales targets. The role is based in London and reports to the Head of International Issuer Sales. Job Responsibilities Maintain and action against clear Territory and Account Plans Generate leads for new business via cold calling, industry relationships and events Lead new sales in assigned territory, including RFI/RFP processes; achieve sales targets Negotiate contract pricing Work with Legal department to agree and sign contracts Attend trade shows, conferences, or other industry-related events to develop new relationships and promote Broadridge solutions. Lead special projects related to sales initiatives and client requests as needed. Work with the Implementation team to ensure the successful go-live of new clients Any other duties as reasonably required Preferred Qualifications This position will be filled by an experienced candidate with exceptional drive and energy (being multilingual is a plus) who has: Bachelor's degree or equivalent experience 3+ years of experience in sales, sales support, or account management Industry experience in the areas of corporate issuer services, corporate governance, and/or investor communications Availability to travel to meet clients and prospects Ability to work smart and rally support from all key stakeholders in Sales, Product Management and Marketing to deliver strong results. Skills/Competencies Strong time management skills with ability to prioritize multiple projects at a time Strong and polished presentation skills, professional approach, and ability to effectively represent Broadridge at a senior level, both internally and externally Ability to work in a dynamic, high-pressure environment Strong Excel and PowerPoint skills. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. (blob:)0:00 / 1:51locations: London - 12 Arthur Streettime type: Full timeposted on: Posted 30+ Days Ago

Job Application for Marketing Associate, EMEA at Man Group London About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 The Marketing Associate role sits within Man Group's Global Channel team and reports into the EMEA Marketing lead for UK Institutional, UK Wealth, Iberia and Latam. The Marketing Associate role is key in the execution of our regional marketing strategy mainly in the UK, supporting across other EMEA regions. The role will be instrumental in the execution of the regional strategy, positioning and promoting the firm's reputation, branding, investment capabilities and products in focus regions across both the institutional and wealth channels. Activities include running and promoting our webinars, delivering email campaigns (both organic and paid), managing own client events and third party sponsorships across the region, and executing paid amplification activities to support the broader global marketing campaigns. As a Marketing Associate you will be responsible for the efficient delivery and execution of the marketing strategy, as well as assessing its effectiveness and recommending optimizations as relevant. This position will work in very close collaboration with colleagues in Sales, Relationship Management, Investment Management as well as across our global marketing team. As a candidate for this role, you are expected to bring UK regional knowledge and experience in working with different investor types, investment strategies and multiple marketing disciplines. Knowledge of other EMEA regions, e.g. DACH is preferred. Responsibilities Lead the execution of marketing plans to both improve awareness and adoption of our capabilities and products in the UK market; specifically, with wealth managers, IFAs, pension schemes, institutional investors and family offices. Support the marketing activities across other EMEA regions where needed, especially DACH Leverage internal and external sources to gather product, channel and competitor insights with the goal of providing recommendations to drive distribution and market share. Develop and maintain broad knowledge of competitive offerings, market trends and industry developments specific to the business area. Demonstrate initiative and creativity in proactively recommending and implementing marketing solutions. Manage budget and internal resources effective with focus on activities that will have the greatest impact. Employ a data driven approach and communicate progress and lessons learned to internal stakeholders. Work with PR/corporate communications to ensure channel alignment and implementation of messages in a timely and effective manner. Technical Competencies At least 3 years' experience in institutional and/or intermediary marketing within the investment management industry, a portion of which should include direct management, development, and execution of marketing communication plans and initiatives. Demonstrated success executing channel marketing initiatives that increase brand awareness and sales. Strong written and oral communication and presentation skills in English and preferably one other EU language (e.g. German) Excellent project management/organizational skills, including ability to multi task, be consistently responsive, and manage changing priorities while meeting often tight deadlines. Proven ability to interact effectively and professionally with creative teams, senior executives, internal business partners, external clients and external vendors. Demonstrate initiative, resourcefulness, and creativity; continuously seek out ways to improve upon and elevate effective marketing strategies. Passion for working in a creative and collaborative environment. Experience of working as a part of a global team where team members are based in multiple global offices. Understanding of the marketplace - Including regulatory and legislative landscape. Fluency in German and/or any other European languages would be a strong advantage. Inclusion, Work Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at YOU'VE got opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long term disability coverage, group sick pay, enhanced parental leave and long service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact .

About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About The Role The way legal work gets done is changing - and Customer Success is at the heart of that transformation. We're looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world's top law firms adopt, scale, and succeed with Legora. This is a hands on role for someone who knows how to build deep client relationships, deliver real value fast, and act as a trusted advisor throughout the customer journey, while being comfortable leading adoption and growth initiatives. You'll work closely with new and existing clients to ensure they are onboarded smoothly, supported effectively, and continually discovering new ways to unlock value with the next generation of AI and our platform. You will be critical as we continue to create a best in class adoption programme at Legora, ensuring that our clients see ROI through this partnership. What You'll Do You'll be the face of Legora for our clients post sale - guiding them from onboarding through adoption, growth, and renewal. Specifically, you will: Work with a small account book consisting of major law firms and corporates. You will own the global adoption of Legora and will spend a lot of time in our client offices across the world. Own the customer journey for a growing book of highly intellectual clients - leading law firms, in house legal teams and tax advisors across the UK/Ireland and beyond. Lead onboarding and implementation alongside Legal Engineers, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and lead the adoption initiatives that realise these opportunities. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Customer Success playbook - we're building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What You Bring You care deeply about customer outcomes - and you know that successful adoption doesn't just happen. You're proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. You enjoy the challenge of multithreading in order to expand the account. We're looking for: 5+ years of Customer Success, Account Management, or related experience in a high growth B2B SaaS environment or within the Legal Tech space. A track record of driving customer retention, expansion, and satisfaction within the Enterprise space. A hunter mentality. Someone who is comfortable going out and a finding growth opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast paced, early stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora's success has been in person collaboration and we want you to be part of that. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Schroders Private Markets Media Relations Lead London, United Kingdom Job Description Private Markets Media Relations Lead Who we're looking for We are seeking an experienced and proactive Private Markets Media Relations Lead to shape and deliver the media relations strategy for Schroders Capital's private markets business. This high-impact, strategic role will require you to develop, implement and oversee a focused programme of external communications for our priority asset classes - including real estate, private equity, private debt, and infrastructure - ensuring that our reputation is enhanced and our profile is raised across key markets. You will serve as the dedicated media relations expert for private markets, forging strong relationships with senior internal stakeholders and the media. Acting as a trusted adviser, you will coordinate messaging, develop compelling narratives and work with our UK based media agency, as well as our Comms leads in the regions who have oversight of our international agency network. Your ability to deliver clear and effective media strategies will support the achievement of Schroders Capital's goals across a global audience. This is an outstanding opportunity to apply your expertise in media relations to a critical and visible area of our business, where you can play a pivotal role in supporting Schroders Capital's continued growth and reputation within private markets. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. The team You'll be part of both the central Media Relations team and the Schroders Capital Marketing function, reporting to the Schroders UK-based Head of Media Relations and working with Comms representatives across the Group. You will have a manager-level direct report. What you'll do Formulate and oversee the execution of Schroders Capital's private markets media relations strategy across our priority asset classes: real estate; private equity; private debt; and infrastructure Shape and support the delivery of Schroders Capital's private markets strategy at a global level by liaising closely with our Schroders Capital marketing lead, content leaders, international agency network, regional communications leaders and key internal stakeholders Seamlessly integrate across both the central Media Relations team and the Schroders Capital Marketing function to ensure synchronisation and exceptional delivery for all stakeholders Manage our principal private markets focused PR agencies; set objectives, strategy and KPIs and ensuring agency is focused on brief Identify relevant media opportunities and outlets in new growth areas, such as industry podcasts Act as a trusted adviser within Schroders Capital and across the broader Schroders Group when required Build and strengthen relationships both with Schroders Capital's senior internal stakeholders and key media publications Be continuously aware of potential reputational issues or challenges that may require comms planning and support across not only Schroders Capital but the broader group Draft, edit and collaborate with senior stakeholders spanning investment teams, business leaders, distribution, compliance and legal to prepare press materials Support internal reporting and audit requirements, with a particular focus on demonstrating the value of PR being delivered The knowledge, experience and qualifications you need At least 8-10 years of media relations experience, preferably in-house for a period, with specific knowledge of private markets Experience managing PR agencies, setting objectives, strategy and KPIs and ensuring agency is focused on brief Ability to identify news hooks and media angles Fantastic press contacts in the private markets space and willingness to regularly network and build contact book Passionate about news, asset management and business; plugged into the daily business and investment news cycle Keen eye for detail and laser-sharp focus on accuracy Strong writing and analytical skills Excellent communications skills and ability to liaise with a broad cross-section of stakeholders We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 886 Job Category Communications Posting Date 12/17/2025, 09:33 AM Locations 1 London Wall Place, London, EC2Y 5AU, GB

Description Chart your own course and change the world - with the support of people whose interests are aligned with yours. At Burns & McDonnell, opportunity is waiting. We're looking for people with big ideas and an entrepreneurial mindset. It's those kinds of people who've helped us grow from a small consulting business back in 1898 to a global leader in engineering, architecture and construction solutions. Today, we're a thriving company with more than 10,000 professionals working in 55 offices worldwide and recognised as a leader transmission & distribution services. The Senior Design Manager will provide delivery leadership of Burns & McDonnell's UK engineering design projects within the power transmission & distribution sector. Responsibilities Lead engineering design work across the UK business, working closely with the Engineering Director to assemble suitable project teams from across our global offices, as required. Provide overall project management of design projects from concept to completion in accordance with recognized best practices (APM/PMP/PRINCE2 or similar), including FEED, environmental, permitting, planning, estimating, engineering, constructability reviews, construction stage design support, and closeout. Fulfil the project role of Project Manager on assigned design-only projects or fulfilling the role of Design Manager on assigned Design & Build/Engineer, Procure, Construct (EPC) projects. Responsible for performance of assigned projects, including but not limited to: Safety, health, environmental management, sustainability, and quality Profit and loss Risk management Adequate and appropriate resourcing Program and completion of projects within specified dates Establishing and maintaining professional and satisfactory relationships with the client, subcontractors, regulatory bodies, and all other project stakeholders Internal legal and financial co-ordination Contract management and administration Fulfilling all associated statutory and contractual requirements Maintain project compliance to applicable Burns & McDonnell and client design management processes and procedures. Co-ordinate with engineering discipline department/section heads to resource appropriately competent engineering staff and maintain effective inter-disciplinary design co-ordination and collaboration. Develop and implement project policies and procedures, project controls systems and implement the project execution plan. Report regularly on project progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and any issues requiring office support. Plan and lead project and client meetings, as required. Act as Principal Designer representative, as defined by UK Construction (Design and Management) Regulations 2015, where required. Where appropriate and required, act as the Lead Contractor Design Approval Engineer (LCDAE), as defined by National Grid's TP137 procedure, or equivalent role as defined by other clients. Support the preparation of project proposals, lead presentations, and lead project contract negotiations with support from senior management. Drive 'Safety by Design' approach on all projects, at all times. Support nurturing of a safety and technical excellence culture through emphasis on staff competence, diligence, and responsible attitude. Understanding wider industry best practices and client technical standards/procedures for construction, operations & maintenance, and decommissioning, in order to drive safety, constructability, and operability throughout whole asset lifecycles. Maintain project compliance to Burns & McDonnell's UK Integrated Management System. Support nurturing of world-class customer service culture, to drive client success. Be an ambassador for Burns & McDonnell at all times through acting in accordance with expected high ethical and moral standards, and in adherence to Burns & McDonnell Code of Conduct. Provide strong but supportive general personnel management of line reports, with emphasis on supporting continued development, providing technical guidance, and establishing training needs. Actively support marketing and business development activities, building relationships with clients and generating new business. Seeking and development of future business opportunities through nurturing of client relationships, active pursuit of new project leads, and elevation of the Burns & McDonnell brand. Identifying new skills and competencies required within the Burns & McDonnell team to meet business needs and actively supporting development and recruitment of talent, including candidate interviewing. Technical leader in design management and contribute to relevant professional bodies and industry groups. Maintain Continued Professional Development (CPD). Support or lead portions of department meetings; organise and lead section meetings. Interpret and establish policies, procedures, and strategic goals of the organization. Assist in determining departmental objectives and requirements, organise projects and develop standards and guidelines. Support and assist in the development of the UK business plan. Demonstrate creativity, foresight, and judgment in anticipating and solving problems. Advance and develop Department tools and workflows to increase efficiency of designs, specification development, and project execution. Performs other duties as assigned. Complies with all policies and standards. Qualifications Bachelor Degree in an engineering discipline relevant to the electricity transmission & distribution sector, from an accredited institution and 7 years of engineering design services experience Required Advanced knowledge of project management and engineering design management best practices, with strong ability to implement this knowledge. Understanding of the requirements of relevant UK Health & Safety legislation relating to design and construction work in the electricity supply industry. Understanding of the requirements of relevant UK Environmental and Waste Management legislation. Thorough understanding of current Construction (Design & Management) Regulations, and experience of discharging all required duties of the CDM Principal Designer representative. Strong contract management skills and understanding of NEC family of contracts. Experience of working in a design management role on National Grid Electricity Transmission projects in the UK. Good knowledge of National Grid's procedures: TP106, TP131, TP135, TP137, TP141, TP153, TP163, TP182, TP184, TP188, TP189, TP191, TP211, TP215, TP241. Understanding of the causes and consequences of Impressed Voltage. Understanding of the general requirements of procedural control of Temporary Works, in accordance with British Standards. IT literate, with good knowledge of using Microsoft Office applications, including MS Project. Excellent written & verbal communication skills Strong persuasion and negotiation skills with clients and employees. Strong analytical and problem-solving skills Ability to deal effectively with a wide variety of stakeholders across clients, industry, government and public. Able to manage multiple projects and conflicting deadlines Able to work autonomously and/or as part of a project team Pro active in building knowledge and understanding of the electricity transmission and distribution industry. Capability to coach and develop the team. Engaged in the engineering community and how we can drive success for our clients. Ability to develop innovative and practical solutions to a range of problems, and an understanding of how one issue may be part of a much larger solution. Relevant Health & Safety qualification (e.g. IOSH Managing Safely, NEBOSH Cert./Dip., NVQ Level 3 in H&S related subject) Required This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled. Job: Project Management Primary Location: GB-Glasgow, UK-Glasgow Schedule: Full-time Travel: Yes, 20 % of the Time Req ID: 254909 Job Hire Type: Experienced

Senior Bid Manager Department: Sales Employment Type: Permanent Location: Remote, UK Description The Senior Bid Manager is the owner of the bid management function ensuring high quality processes, coordination and management of bids in addition to owning the management of public sector frameworks such as G-cloud & Network Services. Proactively participate the demand generation flows and to subsequently lead those assigned to the Bid Manager, which will be across all three Bid Categories A, B & C, (essentially Minor RFI as a Category C through to Capital, Share-Price Impacting Bids at Category A. Also to support/manage bids through orchestrated virtual pursuit teams, as part of the full company-wide customer engagement process. This role requires supporting, Bid-Related administrative activities and use of AI in the BaU Bid production process. The role starts once an opportunity has been identified, and extends through qualification, deal preparation and approval, through to submission, customer follow-up, contract signature and internal handover to delivery teams. What Success looks like: Deliverable 1: Minimum 60% quality rating (averaged) on specific content creation. Deliverable 2: Minimum 80% accuracy on alignment to specifications using library-derived content. Deliverable 3: 5hr/5day response on Seller support (5-hr acknowledgement, 5-day resolution) Deliverable 4: Qualifying and accounting on Bid activity and (bid) risk management via the BReTT Deliverable 5: On-time process stage/step completion of the given bid response process Key Responsibilities Qualification and Win Strategy: Support qualification of bids in accordance with the Bid Management process Once opportunity is qualified, work with the sales and Practice leads to ensure the opportunity is taken through the correct level of qualification/governance with the right level of information and tools used, to enable quick and accurate decision Support the bid team with creation of the holistic view in shaping the commercial and technical solution, customer requirements and supply chain to maximise the probability of success. Support for the bid leadership in ensuring that the win strategy is understood and upheld throughout, providing guidance and direction for contributors to ensure the maximum possible output from any response at question level and across the overall Bid. Managing cross-functional Response teams: Support management of pursuit teams and inputs from a variety of stakeholders, typically involving sales, pre-sales, marketing, product teams, finance, commercial, legal and delivery. Using the BReTT process, identify and document required skill sets, engage all parties, and ensure all individuals understand their roles, responsibilities and timelines within the opportunity. Lead Bid kick-offs under the BReTT process to orchestrate resourcing and other bid specific functions across the team. Under the BReTT process, check that all parties confirm their ability to complete the tasks being asked of them with regular team catch up sessions, and where necessary elevate any shortfalls in the resourcing to the wider bid management team. Participate in the review of the quality of contributor outputs and feedback on these as appropriate. Contributing to the written proposal - both in terms of content and presentation. Support engagement of internal & external third parties where required in the assembly of a bid response through to executive Governance where required. Collateral/Bid Library: Work with the content library to ensure content is continually updated as content is created during a bid. Assist in collaboration with stakeholders across various Nasstar practices and support functions to gather, create and curate content ensuring accuracy, brand consistency and alignment with our service offerings Working closely with the sales team and practices to customise content for individual proposals, ensuring responsiveness to customer needs and competitive positioning. Once deals are completed ensure all the collateral from the deal is uploaded to the appropriate areas in the correct format to enable reuse. Keep up to date with industry best practice. Down-select to contract signature: Support the Bid and Q&A process in presentation and further dialogue/negotiation sessions direct via procurement portal and other routes while progressing through to contract signature. Participate lessons learnt whether we have won or lost an opportunity and share with Nasstar management in the appropriate fashion. Finalise any post-bid response reporting and other Management Information activities Skills, Knowledge and Expertise Experience in using various tools and platforms for bid management, such as AI (particularly ChatGPT/Microsoft), CRM, project management, collaboration, document management, etc Experience or familiarity with the tender process, including how to read and respond to RFPs, RFIs, and ITT's. Experience or background in the industry in sales admin/sales, marketing, business development, or procurement roles. Familiarity with CRM software and tools such as Microsoft Office, especially Excel and Word Ability to analyse requirements within RFP/RFI/ITT documents and match them with the company's offerings/solutions Strong written and verbal communication skills and some experience communicating with both internal and company stakeholders. Some experience in coordinating bid-related activities, resources, and stakeholders , using accountability-driven project methodologies - both internally and externally, across different functions, locations, and time zones Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands

Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC) We come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let's find out about that job. The Team We're the engine behind the bucket - making sure every restaurant has what it needs, when it needs it. From sourcing ingredients to delivering packaging, furniture, and even marketing, our Supply Chain & Procurement team owns the journey from farm to fingers. We think big, challenge the status quo, and collaborate across the business to keep KFC running smoothly and growing strong. About the role. The Procurement Category Manager is responsible for developing and implementing strategic sourcing strategies for specific procurement categories to deliver long-term value, cost savings, risk mitigation, and supplier performance. This role requires close collaboration with internal stakeholders and suppliers to ensure category strategies align with business objectives and market trends. What you'll do: Category Strategy Development Develop and implement procurement strategies for assigned categories aligned with organizational goals Analyse market trends, supply/demand dynamics, and supplier landscapes Supplier Relationship Management Identify, evaluate, and manage key suppliers to ensure quality, delivery, and cost objectives are met. Lead supplier negotiations, performance reviews, and relationship management initiatives. Sourcing & Contracting Lead RFx processes (RFI, RFP, RFQ) for sourcing initiatives. Negotiate and manage contracts, ensuring commercial terms, SLAs, and KPIs are aligned with company requirements. Stakeholder Engagement Act as the procurement lead and subject matter expert for assigned categories. Collaborate with business units, legal, finance, and technical teams to define procurement requirements and ensure alignment Cost Management & Savings Delivery Deliver cost savings and value creation through strategic sourcing, demand management, and supplier innovation. Track and report savings and procurement performance metrics DTRW Drive sustainability initiatives within suppliers which reduce environmental impact & support the brands commitment to Good Growth Risk & Compliance Management Identify and mitigate category-specific risks including supply chain disruptions and non-compliance Ensure adherence to procurement policies, procedures, and regulatory requirements Experience Strong experience in strategic procurement, category management, or supply chain. Proven experience in developing category strategies and managing end-to-end sourcing processes. Strong negotiation, contract management, and stakeholder engagement skills. Commercial and financial acumen. Experience in multinational or matrix organizations. Knowledge of ESG/sustainable procurement practices. Professional certifications (e.g., CIPS, CPSM, PMP). ABOUT YOU Demonstrable experience in Senior supply chain roles, ideally within food industry or related field Strong skills in Excel, PowerPoint and Outlook Quick to learn and apply new knowledge Values action over activity Good verbal and written communication skills Effective team worker Strong drive for results and ambitious to grow and develop within the organization What's in it for you: We offer benefits that make your life that little bit easier - because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. You'll get: Hybrid working from our Woking RSC (just 24 mins from London) Up to 11% company pension contributions Fri-Yay finishes at 1pm every Friday 25 days' holiday (plus bank hols) 5 Live Well Days a year, just for you Bonus scheme linked to company & personal performance Private healthcare, Digital GP access & mental health coaching Enhanced parental leave and flexible return options Study support, income protection, life cover & more And yes - 25% off the chicken Because real ones deserve real rewards. The Road to becoming a real one Apply (Go on do it) - send us your CV and answer a couple of app questions. Intro call with our Talent Team Virtual call with Hiring Manager + an excel task. Virtual call with a stakeholder. Ready? We hope so, if you're ready to be part of our community, now's the time to apply. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Global Head of RFP and Sales Enablement London based. Strategic Influence: Own and execute the global vision for RFP and Sales Enablement, directly shaping BBH's growth trajectory and market presence. Global Collaboration: Lead a dynamic, diverse team of high-potential professionals, working closely with subject matter experts and client-facing teams around the world. Innovation & Impact : Spearhead the integration of new technology, including artificial intelligence, to revolutionise how we approach client proposals and sales strategies. Executive Visibility: Represent the function at senior management forums, driving strategic conversations. Creative Leadership: Build and evolve a new strategic function at the crossroads of Marketing and Sales, empowering teams with compelling narratives and powerful sales tools Career Development: Mentor and inspire a global team, fostering growth and unlocking potential through hands-on leadership and coaching. Role Summary You will be responsible for the successful delivery of high-quality, timely, and strategically aligned responses to Requests for Proposal (RFPs) and Due Diligence Questionnaires (DDQs) leading a global team of RFP writers and working with subject matter experts and client facing teams globally.You will also be responsible for developing Sales Enablement strategies and tools in partnership with the global Marketing Manager team and Marketing Operations functions, directly supporting the Sales and Relationship Management (RM) teams to help attract, win, and retain clients in a dynamic and demanding market environment. RFP/DDQ responsibilities (60%) include leading a global team of RFP writers, overseeing the delivery of complex proposal and due diligence responses and ensuring our value proposition is clear and consistent, continually improving systems and best practices, including the integration of AI capabilities, and ensuring that RFPs and DDQs are prepared and submitted in a timely, accurate manner. Sales Enablement responsibilities (40%) include building a new strategic function that sits between Marketing and Sales/RM to ensure continuous improvement in sales tools and client-facing materials, supports client and prospect pitches and ongoing Sales/RM training initiatives, and directly manages a Sales Enablement Specialist.This is a senior-level position that requires a strong understanding of asset servicing / asset management to be able to manage proposal responses, ensure content quality, and equip sales teams with the necessary tools for efficiency and success. This role also requires outstanding communication, transformation, storytelling, writing, and stakeholder management skills, as well as significant experience managing a global team of high-potential individuals. Key Responsibilities: Strategic Leadership: Define and execute the global strategy for RFP and Sales Enablement functions in line with BBH's growth objectives Evolve the RFP/DDQ and Sales Enablement global service and staffing model as business needs change to ensure effective and efficient delivery Analyse and report trends across all RFP/RFI/DDQ and pitch efforts e.g., win/loss analysis, trends in capabilities and products requested, shift in asset management priorities or strategies to understand business implications and aid in strategic decision making Represent the RFP and Sales Enablement function in senior management forums, present management reporting in senior meetings Build and maintain strong relationships with Relationship Excellence, Client Service, Sales, Subject Matter Experts, Legal, and Compliance to gather information and ensure responses, pitches and sales tools meet client needs and regulatory standards. Manage and mentor a team of RFP writers and Sales Enablement specialists, providing guidance on best practices, performance, and career development. RFP and DDQ Management Be responsible for the entire RFP/DDQ function, including qualification of opportunities, resource allocation, content creation, interactions with the SME and client facing teams, and the quality of the submission. Lead the highest priority and critical RFP responses to support team capacity and ensure optimal resource allocation. Work with the Head of RFP Content in the US to curate and maintain a comprehensive database for use in RFPs and DDQs, ensuring content is accurate, up-to-date, and easily accessible for customized client presentations. Optimise the use of the RFP/DDQ platform to ensure it is being used to its full capabilities to streamline and support RFP/DDQ completion. Review strategic RFPs to ensure they are compelling, accurate, and consistent Sales Enablement Management: Working closely with the Head of Investor Services Marketing, the Marketing Manager team, develop and implement programs that provide the sales team with the resources (content, tools, knowledge) needed to advance and close more deals. Lead and offer strategic guidance to deal teams by helping RM and Sales develop a compelling narrative for their pitch that ensures BBH's value proposition is strong and tailored to the client Start to design, introduce, and evolve account-based marketing (ABM) initiatives to 'get ahead of the RFP' Working with the Marketing Manager team, ensure consistent and comprehensive messaging and sales tools are available on our internal sales and marketing platform across all major products and services, including ensuring we have up to date cheat sheets and battlecards Ensure the alignment of Marketing and RFP messaging and content to ensure consistency and continuous improvement Ensure the sales and marketing platform is optimised to meet the needs of Sales/RM, with content that is readily accessible, regularly updated, and tailored as required. Working closely with the Global Sales Discipline, evolve and support Sales/RM training programs to improve sales skills, product knowledge, and communication strategies. Analyse performance data and feedback from Sales/RM/Marketing Managers to refine strategies, and foster collaboration between sales, marketing, product, and other departments. Technology, Transformation and Automation Leadership Identify areas for improvement in the RFP and Sales Enablement processes, implementing new methodologies and technologies, including artificial intelligence, to increase efficiency and quality. Coordinate central administration and provision of technical expertise for BBH's RFP tools, including inquiry management, documentation, user training and coordination for up to 400 SME / RM / Sales / Service Delivery systems users Manage technology vendor relationships, including vendor oversight, issue logs, and service reviews Oversee system upgrades, including beta testing and weekend implementations, and the ongoing user interface, including license management and user maintenance Skills required Experience: Extensive experience (10+ years) in RFP management and sales enablement/ sales operations, within financial services or a related professional services or consultancy environment, with significant experience in a leadership role. Experience in Marketing as well as Sales Enablement/RFP would be a strong advantage. Leadership & Strategy: Strong strategic thinking, leadership abilities (minimum 5+ years in a leadership position) and experience in change management to drive initiatives across cross-functional teams. Collaboration: Models a highly proactive, collaborative

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data driven, highly cross functional world class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day to day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross selling & building multi stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions. Educate and drive engagement of our Self Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co creating potential triggers and offers with marketing and strategy support. Advocate for your customer and represent their voice inside of Airwallex. Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast growing tech startup or financial services business. Strong verbal and written communication skills in English. Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets. A strong ability to thrive in a fast paced, dynamic environment is essential, and previous experience with a high growth or globally distributed startup is highly beneficial. Bachelor's degree or equivalent. Proactive, self starter and independent to manage and prioritise own book of business. Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Who We Are: Invicti is an application security leader protecting over 3,500 organizations worldwide through our DAST-first Application Security Platform. Our flagship products, Netsparker and Acunetix, enable security and development teams to continuously secure web applications through proprietary proof based scanning and predictive risk scoring. Location: Candidates must already be based in the United Kingdom, preferably Belfast or Northern Ireland. Who You Are: Our Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer focused professional with Customer Success or Account Management experience in the Technology space. You're the epitome of a self starter who will go to great lengths in order to maintain the absolute highest levels of satisfaction among Invicti's customer base. Your thrill of working within fast paced environments only adds to your ability to exercise your strategic mindset. Because of you, all clients in your portfolio consistently realize the value of their investment, ultimately driving adoption and outcomes leading to renewals, expansion, and advocacy. What You'll Be Doing: Leading all post sales activities for Invicti's customers through strong relationship building, product knowledge, planning, and execution. Acting as the voice of the customer. Working cross functionally with Sales, Marketing, Product, Engineering, and Development Teams to ensure consistent and strong customer messages are embedded within everything we do. Retaining long term partnerships by independently renewing and expanding successful customers. Dominating quarterly metrics concerning customer retention, price increase, and upselling. Establishing and overseeing customer adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment. Conducting Quarterly Business Reviews in order to drive positive customer outcomes. Independent analysis of data in order to discover insights that drive recommendations for clients. Tracking accounts to identify churn risks and working proactively to mitigate such risks. What You'll Need: A minimum of 3 4 years of experience within a Customer Success or Account Management role in the tech industry. Experience building relationships with clients. Familiarity with managing customer renewals and upsells. Strong presentation, meeting facilitation, and written communication skills. Excellent time management and organizational skills with the ability to track numerous details. Desire to work in a dynamic start up where your input is encouraged to help craft offerings and interaction with clients. This role requires in office presence at our Malta office on Tuesday and Wednesday. Why Invicti? Your Health & Wellness Matters: Health Insurance: We offer private health to cover 100% of employee health care and dental premium costs. For dependents, we contribute 75% of health care and 50% dental premium cost. Coverage is effective on your first day. Life Assurance: Covering 3x annual salary. Pension Plan: 4% employer and 5% employee contributions. Employee Assistance Program: Emotional Support Counseling services 24/7; Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more. Family Leave: 39 weeks paid leave for birthing parent recovery and 4 weeks paid leave for non birthing/bonding parent. Excellent Working Options: Remote work from your home office location; no commuting needed. Quarterly Thrive Wellness Days: One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate. Volunteerism: 5 days of paid time off each year to participate in the volunteer activities of your choice. Paid Birthday Off: Take your birthday off to celebrate you! Mobile Allowance: This allowance will be provided to support work related communication and tasks. We Value You: Ongoing recognition & rewards. A culture that emphasizes personal and professional growth. At Invicti, we embrace diversity and individuality in all forms. Discrimination has no place here - regardless of race, religion, gender, age, ability, sexual orientation, or any other aspect that makes you unique. We're all about creating a space where everyone feels valued and included. Come as you are and join us in shaping the future of our industry.

About the Company Our mission is that Any financial application can onboard any user, anywhere in the world, in 1 click. Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications. We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands. About the Role We are hiring multiple Product Managers across Transak's key domains: Authentication, KYC, External APIs, Fiat Payments, Crypto Payments, Pricing, Trading, Finance, Risk, and Marketing. Each PM will own a product area end-to-end - from strategy and prioritization to execution and analytics - working closely with engineering, design, operations, and business stakeholders. You'll translate complex Web3, payments, and compliance requirements into scalable, intuitive products that serve millions of users and enterprise partners globally. Key Responsibilities 1. Product Strategy & Ownership Own a product vertical (e.g., Fiat Payments, Risk, API Integrations) from discovery to launch. Define long-term product vision, success metrics, and KPIs aligned with Transak's business objectives. Prioritize the roadmap through data, user feedback, and partner insights. 2. Execution & Delivery Write detailed PRDs and collaborate with design and engineering teams to ship high-impact features. Drive execution through agile sprints, retrospectives, and iterative improvement. Monitor performance and lead post launch analysis to inform future decisions. 3. Technical & Analytical Depth Work with backend and API engineers to optimize system scalability, reliability, and partner integrations. Use data tools (e.g., dashboards, SQL, analytics platforms) to uncover insights and improve conversion, uptime, and transaction success rates. Contribute to design discussions on architecture, user journeys, and operational automations. 4. Cross Functional Leadership Partner with compliance, finance, risk, and legal teams to ensure regulatory readiness across regions. Collaborate with partnerships and BD to onboard new wallets, fintechs, and enterprise partners. Communicate effectively with leadership on progress, risks, and strategic tradeoffs. 5. Innovation & Continuous Improvement Champion the Transak mission of "Any financial application can onboard any user, anywhere in the world in 1 click." and find ways to bring us closer to that. Speak with customers and solve their problems. Track market trends in Web3, fintech, and payments infrastructure to anticipate product opportunities. What We're Looking For 5-8+ years of software engineering and/or product management experience, ideally in fintech, crypto, or payments infrastructure. Proven success owning end to end product development in a fast paced, cross functional environment. Strong technical fluency - able to discuss APIs, integrations, architecture, and backend workflows with engineers. Analytical and data driven decision making mindset. Exceptional communication and stakeholder alignment skills across technical and non technical teams. Comfortable working across time zones in a global organization. Nice to Haves Experience in high growth fintech or Web3 startups. Prior work with KYC, payments, or liquidity systems. Exposure to AI or automation tools to scale operations. Experience with multi region product launches or regulated environments. Familiarity with crypto payments, on/off ramp APIs, or blockchain ecosystems.

Property & Infrastructure Disputes, Edinburgh Main information PQE: 2-5 Term type: Permanent Department: Property & Infrastructure Disputes Location: Edinburgh The team The role will be to join Colin Archibald's team within the firm's Property & Infrastructure (PID) group, to specialise in both Property Litigation and Contentious Construction work. The role will involve providing, and supporting senior colleagues in the provision of legal advice to clients of the firm across a broad range of property and construction dispute work. The property litigation work includes advising on complex property contract disputes, landlord and tenant issues, title issues and boundary disputes, servitudes and rights of way, and property related debt recovery work. The team has a particular specialism in telecoms work, advising on issues arising under the Electronic Communications Code (ECC). In addition, the team regularly advises on a range of contentious construction matters, with a particular focus on post-completion defects claims and professional indemnity work. The team works closely with colleagues both within the PID practice group and around the firm, and in particular colleagues in the firm's Property and Infrastructure teams. This role is for a Solicitor with between two and five years' PQE. The role Candidate Profile Exceptional time management skills Exceptional communication skills Strong ability to carry out legal research independently Previous experience of both property litigation, including ECC work, and contentious construction work would be helpful, but not essential Strong problem-solving skills Experience of and enthusiasm for court and tribunal appearance work Technical/Legal Skills Demonstrates appropriate range of legal knowledge and, with assistance, can identify issues outside their expertise and seek appropriate assistance. Demonstrates initiative to obtain relevant information to complete tasks. Produces a solution best addressing the client's requirements, with guidance. Demonstrates potential to display effective spoken and written advocacy skills. If appropriate, seeks to comply with formalities required in connection with spoken and written advocacy and deals with witnesses and opposing arguments effectively. Business/Work Management Works as part of a team and identifies strategies to manage work in order to attain objectives within agreed timescales and budgets. Keeps all clients and colleagues up-to-date with latest developments. Complies with all firm policies and procedures, including financial. Implements improvements in working methods. Prepares well for meetings. Makes effective use of the firm's information management systems, and complies with all legal and regulatory requirements. Business Development & Client Relationship Management Communicates clearly with prospective and current clients in all contexts. Assists in assessing scope of work and fees within teams. Is aware of the impact of external market forces on clients and identifies trends which may lead to opportunities. Develops effective ways of delivering client solutions with minimum guidance. Developing an understanding of how to build client relations. Developing an understanding of client care issues. Communicates client feedback to senior team members. Developing an understanding of value of activity versus time spent. Participates in marketing activities. Developing effective presentational and writing skills. Understands importance of cross selling opportunities to the firm and has the ability to implement. People Management Developing an effective personal presence with partners and colleagues. Demonstrates ability to manage and supervise work effectively, and to seek or provide support when required. Delegates work effectively to appropriate fee earning and non-fee earning staff. Gives well prepared and presented training sessions. Supports diversity & inclusion and ESG initiatives within the team. Personal Development and Knowledge Management Completes appropriate CPD hours. Maintains an adequate and up to date understanding of relevant law, policy and practice, and to identify where legal research is required. Takes responsibility for personal learning and development, evaluates strengths and limitations in relation to the demands of their work, and reflects on and learns from others. Undertakes personal study/research to address gaps in knowledge. Utilises internal/external knowledge resources and current awareness information, e.g. libraries, daily current awareness/plc newsletter etc. Contributes to firm's knowledge resources. Gives well prepared and presented training sessions with minimum guidance. Ethics, Professionalism and Judgment Recognition of ethical issues and will raise with appropriate person. Demonstrates an understanding and application of the ethical concepts which govern their role and behaviour as a lawyer. Identifies the relevant LSS, SRA or LSI principles and rules of professional conduct, and seeks assistance in applying them. Resists pressure to condone, ignore or commit unethical behaviour. Respects diversity, and acts fairly and inclusively. Discloses when work is beyond their personal capability and recognises when they have made mistakes and takes appropriate action. Seeks expert advice when required, and makes effective use of feedback, guidance and support received. Firm Contribution Assists in the development of team's operational goals. Displays an awareness of organisational goals and has an engaged commitment to team goals. Participates in extra practice events to assist development of firm. Other information HR Contact If you would like further information on the role or require accommodations to make your application please contact Louise Hughes on . At Shepherd and Wedderburn we strive to provide a supportive, inclusive and high performance working environment, where everyone feels they belong. Diversity and inclusion is at the heart of our business and we therefore welcome applicants from different backgrounds to all levels of the organisation. To foster inclusivity we particularly encourage applications from those who may be from underrepresented groups, including candidates from Black, Asian and minority ethnic backgrounds, LGBT+ people, people with disabilities or who are neurodivergent and those from lower socio-economic backgrounds. GDPR Shepherd and Wedderburn is committed to protecting the privacy and security of your personal information that we collect as a "data controller". The information provided by you will be processed in accordance with our GDPR Privacy Notice for Applicants and Work Experience Students. If you are successful in obtaining paid employment with us, we will hold your information in accordance with our Privacy Notice and Data Retention Policy for Personnel, which will be provided to you at the relevant time. We will process the information you provide solely for the purpose of evaluating your application for employment. The information will be disclosed to the interview panel (if relevant), your line manager (if appointed), and Human Resources staff members. We may contact any references provided for the purposes of discussing your application, and will ask your permission before doing so. If you provide any information deemed to be "special category" information under the General Data Protection Regulation, we may use this as follows: We will use information about your disability status to provide appropriate adjustments to the interview process. We will use any information provided in our diversity monitoring form about your race, colour, nationality, ethnic or national origin, gender identity, gender expression, social mobility background, religious beliefs, sexual orientation, any disability information, age, and marital/civil partnership status to ensure meaningful equal opportunity monitoring and reporting. Any analysis of this data will be done on an anonymous basis. Should your application be unsuccessful, the information provided will be deleted within 1 year of a decision not to progress your application. If you have any further questions about how we process and store your information, or your rights in relation to this, please refer to our GDPR Privacy Notice for Applicants and Work Experience Students (available at )

# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on

Summary: Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Customer Success Manager, EMEA to join our growing Customer Success team. This role will be based in the Greater London area on a remote basis, with a requirement for regular travel to meet customers in the UK and occasional international travel for team events. What you'll work on: Developing and managing value-based relationships with a portfolio of Clio's highest-value accounts while maintaining net positive retention. Maintaining high levels of customer engagement and satisfaction with a focus on customer adoption and workflow optimization to drive strong renewal and upsell targets. Partnering with our customers to deliver an exceptional customer experience and support predictable growth for our business by acting as a trusted business partner. Understanding firm needs, tech stack and how our solutions not only fit in but enhance our customers' ecosystem for a better client experience. Managing an effective feedback loop for customer needs through cross functional interactions with Product, Sales and Onboarding teams. Delivering regular Business Reviews to demonstrate value and ROI to the customer base. Managing and de escalating customer escalations and working with connective teams to resolve issues. Developing Customer Success assets, working collaboratively with Product Development, Product Marketing, and Sales teams to establish and refine customer materials and solutions. Providing in-depth and thorough product demonstrations to drive additional growth opportunities. Supporting your portfolio base in value add conversations and activating Clio Payments. Partnering with Sales leaders (Account Executives, Sales Engineering) to assist in closing new customers-including developing customized Clio implementation solutions. Cultivating a pool of advocates to support Sales prospects and grow our referral base. Collaborating with Customer Marketing on advocacy initiatives and surprise and delight experiences for our customers. Being data driven: driving adoption and retention, working with Net Promoter Score and customer health metrics to prioritize focus and influence a better customer experience to expand our advocate base. What you may have: Self motivation, collaboration skills, and passion for exceeding customer expectations Strong communication and relationship leadership skills, with the ability to effectively navigate organizations and champion joint partnerships Ability to prioritize, multi task, and perform optimally in ambiguous environments Proactive customer management and sales instincts with a drive to promote revenue and growth Highly effective at leading and facilitating executive meetings and workshops Experience with account planning, managing and executing customer success plans Adaptable and growth oriented mindset open to feedback both delivering and receiving Demonstrate a keen interest in improving your craft by using AI 3+ years of customer facing experience in a B2B/Enterprise SaaS environment as a Customer Success Manager, Account Executive/Manager, Sales Engineer Serious bonus points if you have: Experience with Salesforce or other SaaS tools Proven track record of portfolio management and understanding of Customer Success Experience working with API driven applications Proven track record in a dynamic startup environment What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £50,200 to £67,800 GBP. Salary bands vary by region and experience. For experienced individuals we typically hire at or near the midpoint of the band, with higher pay for sustained high performance. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves and is united by our mission. We are dedicated to diversity, equity, and inclusion and we pride ourselves in building an environment where all employees feel included, valued, and enabled to do their best work, wherever they choose to log in from. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at Disclaimer: We only communicate with candidates through email addresses.

The Company We are working with a Global, leading law firm who are seeking a Marketing Executive to join the firm's Marketing team in London. This is a great opportunity for a hands-on Marketer who has a genuine interest in events and webinars and will be able to create innovative ways to attract and engage high-revenue clients. The role holder will report to the Events Manager. The Responsibilities: Maintain and identify any issues on the firm's webinar platform, to ensure optimised experience for virtual and hybrid events Review engagement and performance statistics to improve marketing techniques Assist end-to-end event planning, including sourcing and negotiating Collaborate with the Events Manager and internal stakeholders on the success of all events and webinars Build strong internal and external client relationships while managing client responses The Candidate: Experience or strong interest in events and webinars Strong organisational and project management skills Ability to work under pressure and to tight time frames Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas. Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work. For more positions like these, check out our website at or follow us on Twitter for the widest range of roles across the entire professional services The Recruitment Process - How to get it right! The cost and time spent recruiting can vary dramatically depending on the recruitment process you adopt. It's important to know how to get the most out of your recruitment specialists Providing executive recruitment, search and career coaching for legal professionals as well as business development, marketing, events, PR and communications professionals. London Blue Legal 70 Gracechurch St London EC3V 0HR United Kingdom New York

Business Analytics & Insights Snr Manager - HIV Business Analytics & Insights Snr Manager - HIV United Kingdom - London Commercial/Sales Operations Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Business Analytics & Insights (BA&I) HIV role partners with the HIV Business unit within Gilead UKI. This role is a permanent full-time role with the expectation to work onsite 3 days per week at Gilead's UKI offices in High Holborn, London. Gilead's HIV business unit supports launches and commercialisation of a portfolio of products at diverse lifecycle stages. Products included under the remit of this role include Gilead's full HIV Portfolio including Biktarvy and the upcoming Lenacapavir launch. One hundred percent (100%) of the role will be focussed on HIV brands. The role of the HIV BA&I analytics lead is integral to driving positive and sustainable performance for the business unit and superior customer engagement. The role focus is the generation, interpretation and dissemination of research and data, distilling insights from multiple sources to optimise the affiliate's market and customer understanding and provide recommendations that drive competitive execution. Focussed on national performance with deep dives into key accounts, regular and ad hoc analytics are conducted to answer key business questions from the brand team and senior leaders, to forecast revenue and market opportunities, and to make recommendations shaping marketing strategy and field team tactics. The role also leads monthly data interrogation and national / subnational performance tracking to enable optimisation of UKI execution excellence. The Business Analytics & Insights lead for HIV reports to the Director of the Gilead UKI Business Analytics & Insights team. The role collaborates and partners with a wide range of cross functional stakeholders, including daily interactions with the HIV business unit (marketing, sales managers, promotional and non-promotional field teams, medical, market access and legal team), BA&I and commercial operations peers. The person in this role has a high profile within the affiliate, engaging regularly with UKI leaders and representing the UKI when engaging with regional or global cross functional teams. The successful candidate will be articulate and highly numerate with strong functional business intelligence knowledge and the interpersonal skills to drive proactive cross functional collaboration in a busy and proactive team. Project management, PowerPoint and Excel skills are essential. Previous experience of an analytics / business intelligence role within secondary care in the pharma/biotech industry and / or experience within the HIV therapy area are desirable. Knowledge and experience of programming and data visualisation tools (e.g., Tableau or Power BI) are also desirable. The ideal candidate will enjoy managing multiple projects and cross functional stakeholders concurrently with an ability to prioritise based on business need, market opportunity, or corporate strategy. They should demonstrate strong business acumen, resilience under pressure, a positive solution focussed approach to overcoming challenges, and a tenacious drive for excellence. Key Responsibilities and Activities Highly numerate with proven data analysis and interpretation skills Excellent attention to detail coupled with an ability to understand and speak to the 'big picture'. Recognises/interprets business issues and recommends solutions through insights and analysis. Applies strategic and critical thinking; can communicate complex analytics in a clear and concise manner. The ability to meaningfully portray and communicate quantitative data in graphical form. Leads projects independently, coordinating input from cross-functional teams and external vendors. Interacts with internal customers ranging from leadership to field sales reps to understand business needs and priorities; establishes and maintains positive business cross functional relationships. Presents impactful insights, comfortable presenting recommendations to diverse stakeholders. Market and Customer Insights Market Research Assesses business insight needs; designs and agrees a fully comprehensive annual market research, insights and data plan and estimates the associated budget, in collaboration with commercial team. Oversees briefing, contracting, execution, delivery, and communication of insights from market research, within timelines and to agreed budget. Manages external agency partnerships, ensuring adherence to the ABPI code and Gilead SOPs and standards. Collates and communicates research observations, implications, and insights with proactive recommendations and guidance for how the business should action these. Acts as a strategic thought partner expert in market research for cross functional colleagues Advocates the UKI perspective and local code compliance for global market research projects. Forecasting Conducts research and compiles data as forecast input; combines global guidance and local assumptions to support revenue forecasting. Understands global forecast model(s) and flow; differentiates "big lever" assumptions vs. inputs with less impact. Leads bi-annual revenue forecast process for the BU (all HIV brands), from data collection, making assumption recommendations and driving cross functional assumptions alignment with documented rationale. Uses globally developed models to develop / update / adjust forecasts and communicate to local and global stakeholders. Collaborates with BU partners to develop and present the forecast narrative to senior leaders, supported by data and insights. Partners with commercial team to scenario model and support decision-making, may need to build ad hoc models to forecast novel market situations. Performance Reviews and Reporting Iterative Analytics Analyses the market and competitive environment with a range of data sources, including IQVIA sales data. Identifies and puts in place appropriate data sources for regular tracking. Puts measures in place to ensure IQVIA data quality. Understands the range of leading, lagging, and operational performance metrics and relevance to business success (e.g. how these link to key forecast levers) and makes recommendations / gains alignment on key tracking metrics. Collaborates and leads compilation and communication of monthly / quarterly / ad hoc performance reporting, with context, insights, and recommendations. Identifies insights and makes recommendations based on findings, leading iterative deep dives when required. Supports development and delivery of business frameworks and related analytical processes based on the needs of the Company's senior management (monthly performance reviews, quarterly business reviews, etc.) Represents the UKI local perspective for global KPI tracking. Ad hoc collaboration with national sales manager(s) and sales force enablement team to synthesize insights from activity and sales trends. Regular tracking and ad hoc deep dives into key account trends. Advises on BU field tactics and incentive structure. Distils insights from field team feedback to provide recommendations enhancing field team execution, customer engagement strategy and broader tactical or strategic decisions. Develops bespoke reporting analyses and tools (Excel/Tableau) to support analytics reporting for commercial teams and senior leadership. Automates reporting where possible. Knowledge, Experience and Skills Experience across areas of Business Intelligence functional areas (analytics and performance reporting, market research and forecasting), preferably in pharmaceutical or biotech industry. Knowledge of Sales and Marketing organizations and pharmaceutical data sources (e.g., IQVIA.) Track record for excellent project management skills. Self-starter, able to learn quickly, prioritise and multi-task in a fast-paced environment of changing priorities. High level of resourcefulness and problem-solving skills under pressure Advanced MS Excel skills (Word & PowerPoint, etc.); analytical software experience (e.g., Tableau) advantageous Good communication and interpersonal skills with the ability to communicate clearly and effectively to a variety of audiences in oral and written format click apply for full job details

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we're expanding this team with product managers who will define the future of Intercom's AI platform and AI agent. As a Senior AI Product Manager, you'll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom's AI features. You'll work at the intersection of advanced AI research, cutting edge product development, and real customer problems, helping us build world class AI products that deliver meaningful business impact. This is a high ownership role for a technical, customer obsessed PM who thrives in fast moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You'll own an important area of Intercom's AI platform or AI agent and be accountable for its vision, strategy, and impact. Deeply understand customers, the business, and the technology. You'll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You'll use this understanding to make high quality decisions and build a compelling roadmap. Work side by side with a world class AI team. You'll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you'll explore new ideas, assess feasibility, evaluate trade offs, and turn advanced AI capabilities into high value product experiences. Ship ambitious, high quality AI product. You'll take AI concepts from early exploration through to production launches. You'll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful. Collaborate across the company. You'll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact. Lead through clarity, ownership, and momentum. You'll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes. What skills do I need? Strong AI and technical fluency. You've built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade offs with technical partners. You're comfortable working autonomously in complex technical spaces. Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences. Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team. Ability to build world class product. You collaborate deeply with engineering and design to ship high quality software. You know how to test, measure, and iterate on AI systems and user facing AI features. You care deeply about safety, reliability, and delivering customer value. Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you. Why you'll love it here You'll work with an experienced AI team that has been shipping AI long before it was mainstream. You'll have real autonomy, real impact, and real responsibility. You'll help build the next generation of customer service through the power of AI. You'll help shape the future of AI PM craft at Intercom. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.