About Us At Assembly, our mission is to find the change that fuels growth. We apply this principle to the work we do with our clients and to how we engage with our people. We're a modern global agency bringing together media, data, technology and talent to make brands perform. Our business is purpose driven. In March 2022, we were named Ad Age's first ever Purpose-Led Agency of the Year, recognised for our mission to leave the world better than we found it. This year we became B Corp certified, the result of a two-year journey. We're proud to have created a culture where diversity of thought, experience, and background are valued, within an environment that fosters continuous learning, adaptability, and a shared passion for meaningful impact. When you join Assembly, you become part of an award-winning global community of digitally led experts, home to 1,500 talented people across 25 offices globally. Together we create unique data, technology and media solutions that enable faster and smarter problem solving within an inspired, collaborative workplace. Assembly is poised for its next chapter of growth. We're a meritocratic, high-performance business with a progressive outlook and a growth mindset in all that we do. To realise our potential we need some new skills and thinking. The core DNA of Assembly lies in digital performance marketing. New and existing clients are asking us to extend this expertise across all media, connecting traditional channels with digital methods of execution, measurement and automation. We were born the right way to do this - we're building out from a leading digital and technology capability and adding the rest, rather than trying to reverse engineer a legacy business into a more modern version of itself. At Assembly we ask our people to embody three core values: Show Up: actively contribute to a space of personal and collective growth Make Change: embrace obstacles as opportunities, taking intentional steps to drive positive change Win Well: approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. We look forward to meeting you and to discussing how we can grow together. Overview We are looking to hire a seasoned Project Director to help support the end-to-end Operations on our largest client, as well as digital and consultancy projects, covering various disciplines and services such as Data Science, MarTech, CRO, UX, Business Intelligence and others.You will be a vital part of a globally distributed and multicultural team that is passionate and driven about taking our clients' businesses to the next level. Responsibilities Co-ordinate resources and work closely with our internal teams such as Data Science SMEs, Client Managers, Strategists and other senior stakeholders in the agency. Take ownership of roadblocks ensuring your team has all the knowledge and resources they need to conquer them. Be the main point-of-contact with clients, liaising with a variety of external stakeholders across their business. Immerse yourself in cutting edge marketing technologies and large-scale projects, empowering our clients to embrace, adopt and extract value from the latest digital marketing solutions and platforms Develop project plans and roadmaps to manage your tasks and timelines, whilst remaining flexible and adaptable to changes and developments in the digital marketing space. Develop project briefs and RACI matrix to capture accountability and roles/responsibilities. Governance of the accounts' processes to ensure they are always up to date and being adhered to. Oversee stand ups within your project team, with a focus on delivery and efficiency. Being a maintenance and support POC for the agency Media Planning tool. Required Skills A proven track record of Digital Marketing project delivery - at least 3-4 years of experience in a project management role or similar, ideally within an agency environment Exceptional organisation and time management skills Demonstratable experience of working with cross functional teams, ensuring delivery to the project spec within allocated deadlines Excellent attention to detail, whilst being able to render such details into the wider goals of a project. Lots of initiative - we want someone who is a 'self-starter' with a 'get things done' attitude. Strong communication skills - someone who is able to clearly articulate complex technical subjects and concepts to a variety of stakeholders at all business levels Ability and willingness to quickly learn and understand the Consultancy team's products and services. An understanding and/or experience of using Project Management tools such as Asana, Trello, Jira, or similar. An understanding and/or application of Project Management methodologies such as Agile, Scrum, Lean, Six Sigma or similar Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Jul 19, 2025
Full time
About Us At Assembly, our mission is to find the change that fuels growth. We apply this principle to the work we do with our clients and to how we engage with our people. We're a modern global agency bringing together media, data, technology and talent to make brands perform. Our business is purpose driven. In March 2022, we were named Ad Age's first ever Purpose-Led Agency of the Year, recognised for our mission to leave the world better than we found it. This year we became B Corp certified, the result of a two-year journey. We're proud to have created a culture where diversity of thought, experience, and background are valued, within an environment that fosters continuous learning, adaptability, and a shared passion for meaningful impact. When you join Assembly, you become part of an award-winning global community of digitally led experts, home to 1,500 talented people across 25 offices globally. Together we create unique data, technology and media solutions that enable faster and smarter problem solving within an inspired, collaborative workplace. Assembly is poised for its next chapter of growth. We're a meritocratic, high-performance business with a progressive outlook and a growth mindset in all that we do. To realise our potential we need some new skills and thinking. The core DNA of Assembly lies in digital performance marketing. New and existing clients are asking us to extend this expertise across all media, connecting traditional channels with digital methods of execution, measurement and automation. We were born the right way to do this - we're building out from a leading digital and technology capability and adding the rest, rather than trying to reverse engineer a legacy business into a more modern version of itself. At Assembly we ask our people to embody three core values: Show Up: actively contribute to a space of personal and collective growth Make Change: embrace obstacles as opportunities, taking intentional steps to drive positive change Win Well: approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. We look forward to meeting you and to discussing how we can grow together. Overview We are looking to hire a seasoned Project Director to help support the end-to-end Operations on our largest client, as well as digital and consultancy projects, covering various disciplines and services such as Data Science, MarTech, CRO, UX, Business Intelligence and others.You will be a vital part of a globally distributed and multicultural team that is passionate and driven about taking our clients' businesses to the next level. Responsibilities Co-ordinate resources and work closely with our internal teams such as Data Science SMEs, Client Managers, Strategists and other senior stakeholders in the agency. Take ownership of roadblocks ensuring your team has all the knowledge and resources they need to conquer them. Be the main point-of-contact with clients, liaising with a variety of external stakeholders across their business. Immerse yourself in cutting edge marketing technologies and large-scale projects, empowering our clients to embrace, adopt and extract value from the latest digital marketing solutions and platforms Develop project plans and roadmaps to manage your tasks and timelines, whilst remaining flexible and adaptable to changes and developments in the digital marketing space. Develop project briefs and RACI matrix to capture accountability and roles/responsibilities. Governance of the accounts' processes to ensure they are always up to date and being adhered to. Oversee stand ups within your project team, with a focus on delivery and efficiency. Being a maintenance and support POC for the agency Media Planning tool. Required Skills A proven track record of Digital Marketing project delivery - at least 3-4 years of experience in a project management role or similar, ideally within an agency environment Exceptional organisation and time management skills Demonstratable experience of working with cross functional teams, ensuring delivery to the project spec within allocated deadlines Excellent attention to detail, whilst being able to render such details into the wider goals of a project. Lots of initiative - we want someone who is a 'self-starter' with a 'get things done' attitude. Strong communication skills - someone who is able to clearly articulate complex technical subjects and concepts to a variety of stakeholders at all business levels Ability and willingness to quickly learn and understand the Consultancy team's products and services. An understanding and/or experience of using Project Management tools such as Asana, Trello, Jira, or similar. An understanding and/or application of Project Management methodologies such as Agile, Scrum, Lean, Six Sigma or similar Equal Opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Due to a period of growth, Acorn Insurance are looking to recruit a Purchase to Pay Manager. The purpose of the Purchase to pay team is to oversee the entire procurement to payment process from managing the purchasing of goods and services, negotiating contracts, overseeing vendor relationships and managing the Accounts Payable process. Reporting to the Head of Finance Operations, this role is responsible for the day-to-day management of the Accounts Payable, Claims Finance and Customer Refunds team Job Title: Purchase to Pay Manager Team: Finance Locations: Formby What you'll be doing: Manage the design, implementation and monitoring of purchase to pay strategies with a continuous improvement approach. Work with Acuity (and other systems providers) to identify areas for potential automation across the function. Implementation of an automated workflow within X3; starting with purchase invoice approval and moving towards a full purchase order process. Assist in defining and implementing procedures for vendor management, invoices, purchase orders, contracts, travel expenses, utility payment and other similar transactions. Liaise between suppliers and internal teams such as facilities, marketing, IT and sales, and customer services to ensure that policies and processes are followed and SLAs are achieved. Analyse and act on team statistical data outputs including spend by category and supplier; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information to demonstrate the performance of the team and identify potential areas of risk or improvement. Ensure that invoice and payment coding is to the highest standard and in compliance with dimensions as set by the FP&A team so that our financial MI is correct at source. Identify and manage the controlled automation of existing processes and the creation of new more efficient processes to allow sustainable scaling of the team and the business. Assist in defining and implementing procedures for vendor management, invoices, purchase orders, contracts, travel expenses, utility payment and other similar transactions. What we're looking for: Knowledge of Purchase to Pay strategies and policies Demonstrable experience of managing high performing teams, leading within a senior role, in a purchase to pay function Proactive attitude to change management and process improvement An eagerness to take on new projects and make efficiencies Good knowledge of modern, professional accounting principles and practices Thorough knowledge of accounts payable accounting policies and procedures Basic tax principles and working knowledge of VAT Ability to multitask, working with priorities within deadlines Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable Why Join Us? Career progression into senior leadership or architecture Supportive environment with clear standards and plenty of opportunity to innovate About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Visit our website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Jul 19, 2025
Full time
Due to a period of growth, Acorn Insurance are looking to recruit a Purchase to Pay Manager. The purpose of the Purchase to pay team is to oversee the entire procurement to payment process from managing the purchasing of goods and services, negotiating contracts, overseeing vendor relationships and managing the Accounts Payable process. Reporting to the Head of Finance Operations, this role is responsible for the day-to-day management of the Accounts Payable, Claims Finance and Customer Refunds team Job Title: Purchase to Pay Manager Team: Finance Locations: Formby What you'll be doing: Manage the design, implementation and monitoring of purchase to pay strategies with a continuous improvement approach. Work with Acuity (and other systems providers) to identify areas for potential automation across the function. Implementation of an automated workflow within X3; starting with purchase invoice approval and moving towards a full purchase order process. Assist in defining and implementing procedures for vendor management, invoices, purchase orders, contracts, travel expenses, utility payment and other similar transactions. Liaise between suppliers and internal teams such as facilities, marketing, IT and sales, and customer services to ensure that policies and processes are followed and SLAs are achieved. Analyse and act on team statistical data outputs including spend by category and supplier; identifying trends and opportunities Produce accurate, meaningful and timely KPI / Management information to demonstrate the performance of the team and identify potential areas of risk or improvement. Ensure that invoice and payment coding is to the highest standard and in compliance with dimensions as set by the FP&A team so that our financial MI is correct at source. Identify and manage the controlled automation of existing processes and the creation of new more efficient processes to allow sustainable scaling of the team and the business. Assist in defining and implementing procedures for vendor management, invoices, purchase orders, contracts, travel expenses, utility payment and other similar transactions. What we're looking for: Knowledge of Purchase to Pay strategies and policies Demonstrable experience of managing high performing teams, leading within a senior role, in a purchase to pay function Proactive attitude to change management and process improvement An eagerness to take on new projects and make efficiencies Good knowledge of modern, professional accounting principles and practices Thorough knowledge of accounts payable accounting policies and procedures Basic tax principles and working knowledge of VAT Ability to multitask, working with priorities within deadlines Comfortable and competent with MS Office and Accounting systems. Advanced Excel skills essential and knowledge of Sage X3 desirable Why Join Us? Career progression into senior leadership or architecture Supportive environment with clear standards and plenty of opportunity to innovate About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Visit our website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it's the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all. With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10 specialty restaurants - serving everything from Asian street food delicacies to authentic Italian cuisine - many of which are open until the early hours. Job Description An Executive Assistant Manager (F&B) is a senior leadership role responsible for overseeing all aspects of food and beverage services, including culinary operations. Key Responsibilities Strategic Leadership : Develop and implement F&B & Culinarystrategies to enhance guest experience and maximize revenue. Operational Oversight : Manage all restaurants, bars, banquets, and in-room dining services. Culinary Excellence : Work closely with chefs to ensure high-quality food preparation and presentation. Financial Management : Monitor budgets, control costs, and drive profitability in F&B operations. Guest Experience & Service Standards : Ensure high-quality service and guest satisfaction across all F&B outlets. Team Leadership & Development : Recruit, train, and mentor F&B and culinary staff to maintain excellence in service. Menu & Concept Development : Collaborate with chefs and beverage managers to create innovative dining experiences. Compliance & Safety : Ensure adherence to health, safety, and hygiene regulations. Marketing & Promotions : Work with the marketing team to develop promotional campaigns and special events Qualifications Qualifications & Skills Experience : Typically requires 8-10 years in F&B management, preferably in luxury hotels. Education : A degree in Hospitality Management, Business, or a related field is preferred. Skills : Strong leadership, financial acumen, and guest service expertise. Industry Knowledge : Understanding of global F&B trends, revenue management, and operational efficiency. Additional Information What is in it for you; Employee benefit card offering discounted rates in Accor Hotels worldwide Competitive compensation package Company discounts in room rates and F&B outlets Free meal, free shuttle, free uniform Life and accident insurance and HMO benefit
Jul 19, 2025
Full time
Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it's the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all. With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10 specialty restaurants - serving everything from Asian street food delicacies to authentic Italian cuisine - many of which are open until the early hours. Job Description An Executive Assistant Manager (F&B) is a senior leadership role responsible for overseeing all aspects of food and beverage services, including culinary operations. Key Responsibilities Strategic Leadership : Develop and implement F&B & Culinarystrategies to enhance guest experience and maximize revenue. Operational Oversight : Manage all restaurants, bars, banquets, and in-room dining services. Culinary Excellence : Work closely with chefs to ensure high-quality food preparation and presentation. Financial Management : Monitor budgets, control costs, and drive profitability in F&B operations. Guest Experience & Service Standards : Ensure high-quality service and guest satisfaction across all F&B outlets. Team Leadership & Development : Recruit, train, and mentor F&B and culinary staff to maintain excellence in service. Menu & Concept Development : Collaborate with chefs and beverage managers to create innovative dining experiences. Compliance & Safety : Ensure adherence to health, safety, and hygiene regulations. Marketing & Promotions : Work with the marketing team to develop promotional campaigns and special events Qualifications Qualifications & Skills Experience : Typically requires 8-10 years in F&B management, preferably in luxury hotels. Education : A degree in Hospitality Management, Business, or a related field is preferred. Skills : Strong leadership, financial acumen, and guest service expertise. Industry Knowledge : Understanding of global F&B trends, revenue management, and operational efficiency. Additional Information What is in it for you; Employee benefit card offering discounted rates in Accor Hotels worldwide Competitive compensation package Company discounts in room rates and F&B outlets Free meal, free shuttle, free uniform Life and accident insurance and HMO benefit
Job ID: Amazon EU SARL (UK Branch) Shape the future of personalised shopping experiences through innovative marketing technology! Join our EU Hardlines Analytics & Marketing Technology team as a Senior Product Manager, where you'll drive innovation in personalisation and marketing automation technologies that impact millions of customers across European marketplaces. In this strategic role, you'll hold the pen on marketing execution strategy for EU Stores while leading two transformative initiatives that bridge our European and global capabilities. Working as a core partner with our US teams, you'll orchestrate a dual-track approach to innovation. On one track, you'll identify opportunities for localising and implementing US-developed technologies to serve EU's unique multi-marketplace requirements. On the parallel track, you'll lead the development of bespoke EU solutions, developing in-house automation platforms and personalisation tools where needed. This balanced approach ensures we leverage global scale while maintaining the flexibility to address specific European market needs. You'll define the overall personalisation strategy roadmap, manage critical business intelligence priorities, and drive the adoption of new technologies across diverse stakeholder groups. This position offers a unique opportunity to shape the future of automated & personalised marketing at scale. We're seeking someone who can navigate complex technical landscapes, make architectural decisions that balance immediate needs with long-term scalability, and influence without authority across a matrix organisation spanning multiple European markets. You'll work with advanced technologies and world-class teams, whilst having the autonomy to drive technical innovation that impacts millions of customers. If you're passionate about technology, thrive in complex technical environments, and want to lead the evolution of how we connect with customers across diverse European marketplaces, we want to hear from you. Key job responsibilities - Define and execute the EU-wide personalisation strategy roadmap, identifying high-impact opportunities and delivering scalable solutions - Lead the development of Hands Off the Wheel (HOTW) marketing automation solutions, acting as single-threaded owner for EU PF Marketing - Collaborate with US teams to unlock new capabilities, negotiating functionality for EU and overseeing its rollout - Own and evolve in-house automation solutions, overseeing technical delivery and managing solution adoption across teams - Conduct onboarding and communication of product updates, educating stakeholders on personalisation strategies and automation tools - Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting - Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting - Manage and evolve Marketing WBR mechanisms - Serve as the bridge between Business Intelligence (BI) and Marketing Managers (MMs) for automation efforts About the team The EU Hardlines Customer Insights & Analytics team acts as a central technical function for cross-product family marketing teams across Amazon's European stores, leading analytics, automation and personalisation efforts that impact Hardlines, Softlines, Consumables and Central Marketing Events (including Prime Day). Made up of Business Intelligence Engineers, a team lead and a Senior Product Manager (this position), our vision is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviour and automation. Our work has established us as the automation and measurement powerhouse in EU Stores, with our solutions enabling thousands of marketing experiences and driving significant operational efficiency. Through our innovative automation platforms, we're transforming how marketing teams work - streamlining campaign scheduling, storefront creation, and performance measurement across product families. The team balances in-house innovation with strategic partnership with our US counterparts, ensuring solutions meet unique EU multi-marketplace requirements while leveraging global capabilities. Our automation initiatives complement broader global efforts, while our personalisation strategies drive significant incremental revenue. Working at the intersection of marketing technology and automation, we're building scalable solutions that enable EU Stores to execute marketing at scale while delivering highly relevant, personalised experiences to millions of customers. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Knowledge of key customer experience metrics and methodology (e.g., NPS) - Working directly with Business Intelligence and Applied Scientists to deliver joint goals Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 19, 2025
Full time
Job ID: Amazon EU SARL (UK Branch) Shape the future of personalised shopping experiences through innovative marketing technology! Join our EU Hardlines Analytics & Marketing Technology team as a Senior Product Manager, where you'll drive innovation in personalisation and marketing automation technologies that impact millions of customers across European marketplaces. In this strategic role, you'll hold the pen on marketing execution strategy for EU Stores while leading two transformative initiatives that bridge our European and global capabilities. Working as a core partner with our US teams, you'll orchestrate a dual-track approach to innovation. On one track, you'll identify opportunities for localising and implementing US-developed technologies to serve EU's unique multi-marketplace requirements. On the parallel track, you'll lead the development of bespoke EU solutions, developing in-house automation platforms and personalisation tools where needed. This balanced approach ensures we leverage global scale while maintaining the flexibility to address specific European market needs. You'll define the overall personalisation strategy roadmap, manage critical business intelligence priorities, and drive the adoption of new technologies across diverse stakeholder groups. This position offers a unique opportunity to shape the future of automated & personalised marketing at scale. We're seeking someone who can navigate complex technical landscapes, make architectural decisions that balance immediate needs with long-term scalability, and influence without authority across a matrix organisation spanning multiple European markets. You'll work with advanced technologies and world-class teams, whilst having the autonomy to drive technical innovation that impacts millions of customers. If you're passionate about technology, thrive in complex technical environments, and want to lead the evolution of how we connect with customers across diverse European marketplaces, we want to hear from you. Key job responsibilities - Define and execute the EU-wide personalisation strategy roadmap, identifying high-impact opportunities and delivering scalable solutions - Lead the development of Hands Off the Wheel (HOTW) marketing automation solutions, acting as single-threaded owner for EU PF Marketing - Collaborate with US teams to unlock new capabilities, negotiating functionality for EU and overseeing its rollout - Own and evolve in-house automation solutions, overseeing technical delivery and managing solution adoption across teams - Conduct onboarding and communication of product updates, educating stakeholders on personalisation strategies and automation tools - Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting - Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting - Manage and evolve Marketing WBR mechanisms - Serve as the bridge between Business Intelligence (BI) and Marketing Managers (MMs) for automation efforts About the team The EU Hardlines Customer Insights & Analytics team acts as a central technical function for cross-product family marketing teams across Amazon's European stores, leading analytics, automation and personalisation efforts that impact Hardlines, Softlines, Consumables and Central Marketing Events (including Prime Day). Made up of Business Intelligence Engineers, a team lead and a Senior Product Manager (this position), our vision is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviour and automation. Our work has established us as the automation and measurement powerhouse in EU Stores, with our solutions enabling thousands of marketing experiences and driving significant operational efficiency. Through our innovative automation platforms, we're transforming how marketing teams work - streamlining campaign scheduling, storefront creation, and performance measurement across product families. The team balances in-house innovation with strategic partnership with our US counterparts, ensuring solutions meet unique EU multi-marketplace requirements while leveraging global capabilities. Our automation initiatives complement broader global efforts, while our personalisation strategies drive significant incremental revenue. Working at the intersection of marketing technology and automation, we're building scalable solutions that enable EU Stores to execute marketing at scale while delivering highly relevant, personalised experiences to millions of customers. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or program management, product marketing, business development or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Knowledge of key customer experience metrics and methodology (e.g., NPS) - Working directly with Business Intelligence and Applied Scientists to deliver joint goals Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Analyst Location: London SE1 Office-based Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. An exciting newly created opportunity for a confident, talented individual with a product mindset to use their skills to help conceptualise, scope, deliver and embed the next generation of Liv-ex digital products Liv-ex is the global marketplace for the wine trade, with over 600 members worldwide. We offer business services that span trading, data, logistics and automation technology to a diverse group of wine businesses from ambitious start-ups to established merchants. Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole. We are hard-working, committed yet informal, energetic and action oriented. Founded in 2000, Liv-ex has grown to serve a growing number of merchant members with a broadening range of services. We help clients and other stakeholders to better understand the fine wine market and identify opportunities to profit. Summary Purpose We are looking for a smart, enthusiastic candidate to join our award-winning Digital Product team as a Business Analyst. You will be working across the business to scope, create and improve features across Liv-ex systems to better serve the global fine wine market. You will work in partnership with one of our Product Managers and through collaboration with a wide range of functional stakeholders, customers and our software engineering teams, take innovative ideas all the way from concept through to delivery and beyond, end to end. In addition we are about to embark on an ambitious company wide ERP transformation project which will redefine the way we work and how we service our customer base. If you are ambitious and looking to develop into a first class product professional and would like to work in the team at the heart of Liv-ex, then the opportunities a growing business can offer in relation to responsibility and your wider personal development make this a great fit for you. Responsibilities Support the Product Manager, helping to design and deliver new trading, logistics and finance system Support and enable the Product Manager to design and deliver a new trading, logistics and finance system for the business over the next 2 years Source, document and deliver business requirements across the entire product lifecycle, from initial discovery through to launch and benefit realisation Understand and record high level business requirements, converting concepts and ideas into high-quality documentation Build and manage productive stakeholder relationships at all levels of the business Manage day to day Product operations including testing, release delivery, training and internal team support Develop, maintain and help prioritise a backlog of user stories for future implementation Review and provide feedback on completed projects, demonstrating value and sharing your team s success stories with others in the business Troubleshooting for customers and production systems when required Sustaining a close working relationship with our software engineering teams, collaborating regularly to write and groom stories and ensure the end result meets stakeholder needs. Develop a partnership with Product Marketing to ensure the voice of the customer is heard and communicated back to them effectively Knowledge, Skills and Experience Essential Minimum 2 years of experience working as a Business Analyst or Process Analyst on complex end to end projects in a tech-enabled business A desire to deliver great products with the needs of the customer at their heart The ability to break down complex ideas into easily digestible chunks A track record of being able to articulate technical pieces of work & describe their business value to a mix of stakeholder Experience writing high-quality documentation in a professional setting A driven, team player, with an approachable and inquisitive attitude Strong communication skills, with the ability to listen and translate concepts into requirements and deliver high quality solutions and results for the business Intellectually astute. Able to challenge constructively. Professionally mature, confident without being arrogant, able to arbitrate effectively and challenge the status quo to get to the best answer for the business Logical, organised and efficient with excellent attention to detail Tenacious and resilient to see ideas through to completion and overcome complex challenges Ability to handle multiple competing priorities and work in a constantly evolving environment Desirable Experience of working on ERP, Finance and/or Logistics Systems implementation projects Previous experience with Jira, SQL, UI/UX development or web technologies Quantitative skills to support our drive to data-driven decision making Previous experience working in an agile environment Knowledge of the wine sector and a passion for wine To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at (url removed).
Jul 19, 2025
Full time
Business Analyst Location: London SE1 Office-based Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. An exciting newly created opportunity for a confident, talented individual with a product mindset to use their skills to help conceptualise, scope, deliver and embed the next generation of Liv-ex digital products Liv-ex is the global marketplace for the wine trade, with over 600 members worldwide. We offer business services that span trading, data, logistics and automation technology to a diverse group of wine businesses from ambitious start-ups to established merchants. Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole. We are hard-working, committed yet informal, energetic and action oriented. Founded in 2000, Liv-ex has grown to serve a growing number of merchant members with a broadening range of services. We help clients and other stakeholders to better understand the fine wine market and identify opportunities to profit. Summary Purpose We are looking for a smart, enthusiastic candidate to join our award-winning Digital Product team as a Business Analyst. You will be working across the business to scope, create and improve features across Liv-ex systems to better serve the global fine wine market. You will work in partnership with one of our Product Managers and through collaboration with a wide range of functional stakeholders, customers and our software engineering teams, take innovative ideas all the way from concept through to delivery and beyond, end to end. In addition we are about to embark on an ambitious company wide ERP transformation project which will redefine the way we work and how we service our customer base. If you are ambitious and looking to develop into a first class product professional and would like to work in the team at the heart of Liv-ex, then the opportunities a growing business can offer in relation to responsibility and your wider personal development make this a great fit for you. Responsibilities Support the Product Manager, helping to design and deliver new trading, logistics and finance system Support and enable the Product Manager to design and deliver a new trading, logistics and finance system for the business over the next 2 years Source, document and deliver business requirements across the entire product lifecycle, from initial discovery through to launch and benefit realisation Understand and record high level business requirements, converting concepts and ideas into high-quality documentation Build and manage productive stakeholder relationships at all levels of the business Manage day to day Product operations including testing, release delivery, training and internal team support Develop, maintain and help prioritise a backlog of user stories for future implementation Review and provide feedback on completed projects, demonstrating value and sharing your team s success stories with others in the business Troubleshooting for customers and production systems when required Sustaining a close working relationship with our software engineering teams, collaborating regularly to write and groom stories and ensure the end result meets stakeholder needs. Develop a partnership with Product Marketing to ensure the voice of the customer is heard and communicated back to them effectively Knowledge, Skills and Experience Essential Minimum 2 years of experience working as a Business Analyst or Process Analyst on complex end to end projects in a tech-enabled business A desire to deliver great products with the needs of the customer at their heart The ability to break down complex ideas into easily digestible chunks A track record of being able to articulate technical pieces of work & describe their business value to a mix of stakeholder Experience writing high-quality documentation in a professional setting A driven, team player, with an approachable and inquisitive attitude Strong communication skills, with the ability to listen and translate concepts into requirements and deliver high quality solutions and results for the business Intellectually astute. Able to challenge constructively. Professionally mature, confident without being arrogant, able to arbitrate effectively and challenge the status quo to get to the best answer for the business Logical, organised and efficient with excellent attention to detail Tenacious and resilient to see ideas through to completion and overcome complex challenges Ability to handle multiple competing priorities and work in a constantly evolving environment Desirable Experience of working on ERP, Finance and/or Logistics Systems implementation projects Previous experience with Jira, SQL, UI/UX development or web technologies Quantitative skills to support our drive to data-driven decision making Previous experience working in an agile environment Knowledge of the wine sector and a passion for wine To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at (url removed).
Overview: Start date: ASAP Reporting to: VP of Growth Visa sponsorship: Unfortunately, we are unable to offer visa sponsorship for this role. Applicants should have the right to work in the UK at the time of application. Background checks: Due to the nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history and right to work. You can expect to hear from us, no matter the outcome, by: EOD 28th July Salary expectations: We aim for transparency on salary bands. If our range is misaligned with your expectations, we'd welcome an open conversation as early as possible. Role Why we're hiring Our email communications are one of the most powerful tools we have to reach and engage public servants globally. With an expanding portfolio of content, learning offers, and communities, we need an Email Manager to make sure every message we send is high-quality, well-targeted, and mission-aligned. Summary of the role The Email Manager will be responsible for overseeing our email marketing operations, ensuring all campaigns are timely, accurate, and aligned with member interests. You'll manage cross-team coordination and ensure email quality through content curation, rigorous QA, testing, and performance analytics. By increasing the relevance and reach of our emails, you will shape the experience of hundreds of thousands of public servants worldwide in accessing knowledge to make governments smarter. Team You'll sit within the Growth team and work closely with colleagues in Communications, Product, Events, Partnerships and Learning. This is a collaborative, cross-functional role, so you'll be a central point of coordination for anything email-related across the business. Tasks and remit You'll be: Coordinating email campaigns across teams, ensuring clear plans and timely execution Managing experimentation and A/B testing to improve email performance Owning the QA of all outbound emails by proofreading for accuracy, link/functionality, and ensuring copy is clear and engaging. Curating user-generated content for newsletters and learning emails Segmenting and managing email targeting lists to ensure relevance and high engagement Publishing new content in our CMS (Contentful) and using AI tools for editing Supporting our transition to increasingly automated email workflows. You'll work with Product to implement smarter automation to improve efficiency. You won't be: Leading paid marketing or social media Owning broader content strategy; you'll curate and quality-check content, not set editorial themes Building email templates from scratch in HTML (though you'll work with design and product colleagues who can support) Role expectations Timelines may vary depending on individual onboarding and support needs, but we expect most team members to achieve the following milestones: Within one month, you will Be fully onboarded into our email, CMS, and CRM tools (SuprSend, Contentful, HubSpot) Understand our current email strategy and goals Take ownership of weekly email coordination meetings Within three months, you will Own the planning, QA, and delivery of all outbound email campaigns Establish and monitor email testing and analytics processes Regularly curate and quality-check user-generated content for promotion Within six months, you will Improve the performance of our email programme through experimentation Drive increased engagement through improved targeting and segmentation Recommend and help implement automation improvements in collaboration with our Product team About you This is a great fit if you Take real pride in spotting the small stuff - from typos to broken links - and enjoy bringing rigour and polish to every campaign you touch Have strong organisational and editorial skills, with a sharp eye for detail Are comfortable using tools like HubSpot, SuprSend, Contentful - or excited to learn Enjoy curating and optimising content to meet audience needs Are a strong written communicator, able to adapt your tone to match Apolitical's brand voice Have an interest in UX writing or microcopy - this could become part of the role as our product and emails evolve Love refining systems and processes to make things work better Are excited by the challenge of scaling a manual process into a streamlined, automated system - and finding creative, pragmatic solutions along the way Have an interest in lifecycle marketing and the ways automation can improve member experience and impact. This likely won't be the right role if you Don't enjoy being in the detail. This role involves carefully reviewing every email sent to tens of thousands of members, where small mistakes can have a big impact. Prefer a highly predictable workload. This role involves working across many teams with shifting priorities. Need hands-on management to stay on track. This role requires a high degree of independence and accountability. Want to focus on long-form content writing or storytelling. This role is about precision, targeting, and curation more than writing from scratch. Don't meet every single expectation? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Jul 19, 2025
Full time
Overview: Start date: ASAP Reporting to: VP of Growth Visa sponsorship: Unfortunately, we are unable to offer visa sponsorship for this role. Applicants should have the right to work in the UK at the time of application. Background checks: Due to the nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history and right to work. You can expect to hear from us, no matter the outcome, by: EOD 28th July Salary expectations: We aim for transparency on salary bands. If our range is misaligned with your expectations, we'd welcome an open conversation as early as possible. Role Why we're hiring Our email communications are one of the most powerful tools we have to reach and engage public servants globally. With an expanding portfolio of content, learning offers, and communities, we need an Email Manager to make sure every message we send is high-quality, well-targeted, and mission-aligned. Summary of the role The Email Manager will be responsible for overseeing our email marketing operations, ensuring all campaigns are timely, accurate, and aligned with member interests. You'll manage cross-team coordination and ensure email quality through content curation, rigorous QA, testing, and performance analytics. By increasing the relevance and reach of our emails, you will shape the experience of hundreds of thousands of public servants worldwide in accessing knowledge to make governments smarter. Team You'll sit within the Growth team and work closely with colleagues in Communications, Product, Events, Partnerships and Learning. This is a collaborative, cross-functional role, so you'll be a central point of coordination for anything email-related across the business. Tasks and remit You'll be: Coordinating email campaigns across teams, ensuring clear plans and timely execution Managing experimentation and A/B testing to improve email performance Owning the QA of all outbound emails by proofreading for accuracy, link/functionality, and ensuring copy is clear and engaging. Curating user-generated content for newsletters and learning emails Segmenting and managing email targeting lists to ensure relevance and high engagement Publishing new content in our CMS (Contentful) and using AI tools for editing Supporting our transition to increasingly automated email workflows. You'll work with Product to implement smarter automation to improve efficiency. You won't be: Leading paid marketing or social media Owning broader content strategy; you'll curate and quality-check content, not set editorial themes Building email templates from scratch in HTML (though you'll work with design and product colleagues who can support) Role expectations Timelines may vary depending on individual onboarding and support needs, but we expect most team members to achieve the following milestones: Within one month, you will Be fully onboarded into our email, CMS, and CRM tools (SuprSend, Contentful, HubSpot) Understand our current email strategy and goals Take ownership of weekly email coordination meetings Within three months, you will Own the planning, QA, and delivery of all outbound email campaigns Establish and monitor email testing and analytics processes Regularly curate and quality-check user-generated content for promotion Within six months, you will Improve the performance of our email programme through experimentation Drive increased engagement through improved targeting and segmentation Recommend and help implement automation improvements in collaboration with our Product team About you This is a great fit if you Take real pride in spotting the small stuff - from typos to broken links - and enjoy bringing rigour and polish to every campaign you touch Have strong organisational and editorial skills, with a sharp eye for detail Are comfortable using tools like HubSpot, SuprSend, Contentful - or excited to learn Enjoy curating and optimising content to meet audience needs Are a strong written communicator, able to adapt your tone to match Apolitical's brand voice Have an interest in UX writing or microcopy - this could become part of the role as our product and emails evolve Love refining systems and processes to make things work better Are excited by the challenge of scaling a manual process into a streamlined, automated system - and finding creative, pragmatic solutions along the way Have an interest in lifecycle marketing and the ways automation can improve member experience and impact. This likely won't be the right role if you Don't enjoy being in the detail. This role involves carefully reviewing every email sent to tens of thousands of members, where small mistakes can have a big impact. Prefer a highly predictable workload. This role involves working across many teams with shifting priorities. Need hands-on management to stay on track. This role requires a high degree of independence and accountability. Want to focus on long-form content writing or storytelling. This role is about precision, targeting, and curation more than writing from scratch. Don't meet every single expectation? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Are you a CRM and Email Specialist looking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset? Keep reading! I am recruiting a CRM and Email Specialist to join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email. Responsibilities: As a CRM and Email Specialist, you will: Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc) Collaborate with teams cross-functionally to align email communications with business goals Create A/B tests to improve open rates, click-throughs and conversion Analyse performance, prepare reports and offer actionable insights Requirements: As a CRM and Email Specialist, you will need: 3+ years in email marketing and CRM management Strong knowledge of segmentation, automation and campaign analytics Strong copywriting skills and attention to detail Data-driven mindset with the ability of translating metrics into strategy Benefits: As a CRM and Email Specialist, you will get: Salary between 40,000 to 50,000 per annum Holiday Pension If you are ready to become part of a thriving, and successful business, apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Jul 18, 2025
Full time
Are you a CRM and Email Specialist looking for a new opportunity? Do you enjoy taking ownership of customer commnication lifecycle? Is data-driven marketing a key part of your skillset? Keep reading! I am recruiting a CRM and Email Specialist to join a service-based business, who are seeking a talented individual with a customer-first approach. They are seeking someone who is passionate about personalisation, automation and driving measurable results through email. Responsibilities: As a CRM and Email Specialist, you will: Develop and manager end-to-end email campaigns across the customer lifecycle (lead nurture, onboarding, retention etc) Collaborate with teams cross-functionally to align email communications with business goals Create A/B tests to improve open rates, click-throughs and conversion Analyse performance, prepare reports and offer actionable insights Requirements: As a CRM and Email Specialist, you will need: 3+ years in email marketing and CRM management Strong knowledge of segmentation, automation and campaign analytics Strong copywriting skills and attention to detail Data-driven mindset with the ability of translating metrics into strategy Benefits: As a CRM and Email Specialist, you will get: Salary between 40,000 to 50,000 per annum Holiday Pension If you are ready to become part of a thriving, and successful business, apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Job Title: Senior Brand & Digital Marketing Manager Location: Birmingham - on-site 5 days a week Salary: £65,000 - £75,000 Lead the Marketing and Brand Evolution of a Retail Icon This retail business is entering a bold new chapter. With nearly four decades of heritage and a refreshed leadership team, we're investing heavily in digital transformation, infrastructure, and expansion into new markets including trade, hospitality, and developers. We're now seeking a commercially savvy senior marketer with a strong brand instinct to lead our marketing strategy, elevate our customer proposition, and drive growth across our e-commerce platform and flagship flagship showroom. Your Mission As Senior Brand & Digital Marketing Manager, you'll own and execute a holistic, multi-channel marketing strategy that blends brand building with performance marketing. This is a senior generalist role for someone comfortable working both strategically and tactically - from sharpening our brand narrative to optimising conversion metrics. You'll lead a small, agile team and work closely with the CEO and wider board, driving this businesses evolution from a regional D2C player into a nationally respected omni-channel brand. Key Responsibilities Strategic Brand & Marketing Leadership - Build and lead an integrated brand and marketing roadmap aligned to our 3-year business transformation plan. - Reposition the brand to support our expansion into trade, and B2B sectors including hospitality and developer markets. - Develop brand architecture, tone of voice, visual identity, and ensure brand consistency across all channels. - Define and track marketing KPIs, commercial impact, and campaign effectiveness. Performance Marketing & Digital Growth - Oversee SEO, PPC, email, and social campaigns with a clear focus on driving ROI and improving acquisition cost efficiency. - Ensure our e-commerce platform delivers best-in-class UX and conversion, incorporating AI and automation tools where appropriate. - Champion a test-and-learn culture using analytics and insight to shape campaigns, customer journeys, and budget allocation. Content, Campaigns & Creative - Own the end-to-end campaign cycle from concept through to execution - including brand-led and product-led marketing across all touchpoints. - Create an ongoing 12 month marketing calendar and proactively drive and monitor performance. - Drive customer engagement through inspiring storytelling, lifestyle content, product guides, trend pieces, and thought leadership. - Collaborate with sales and merchandising on seasonal promotions, showroom campaigns and retail activations. Team, Agency & Stakeholder Leadership - Lead and mentor a small internal team while managing third-party creative, media and PR agencies. - Partner with senior leadership, merchandising, showroom sales and IT to ensure cohesive planning and delivery. - Communicate marketing impact clearly to the CEO, Chair and Board, and represent the brand externally when needed. Key Success Metrics - Delivery of the 3-year sales growth targets - Increased online and showroom conversion rates - Growth in organic traffic and paid media POAS - Improved review metrics across Google and Trustpilot - Customer retention and email marketing performance - Controlled marketing spend within budget What We're Looking For Essential - Experience senior marketing generalist, ideally in retail, home improvement, or e-commerce. - Strong balance of brand strategy and digital marketing execution. - Commercially focused, with experience owning marketing budgets and reporting on revenue contribution. - Outstanding communication and stakeholder skills, with proven ability to work cross-functionally. - Hands-on approach to leadership - comfortable in the detail but able to zoom out and lead from the front. Preferred - Experience marketing to both D2C and trade audiences, ideally with high-SKU product portfolios. - Familiarity with Shopify, Klaviyo, GA4, and marketing automation platforms. - Passion for interior design, consumer lifestyle, or home renovation sectors. - Experience working with or briefing creative, PR, or branding agencies. Why Join? - Strategic Autonomy: This is a Board-facing role with the chance to shape a legacy brand's next phase. - Big Vision, Nimble Team: Operate with the agility of a start-up but the stability of a 39-year-old business. - Real Ownership: From web traffic to footfall and brand awareness - your impact will be measurable and visible. - Major Growth Phase: Trade and hospitality markets offer untapped opportunity - and you'll lead the charge. - Forward-Thinking Culture: Embracing AI, automation, and next-gen customer experience tools. Benefits Package - 25 days holiday + bank holidays - Full private healthcare including dental, eye care, and 24/7 GP access - EV salary sacrifice and tech perks - Company pension scheme - Generous staff discount - Annual performance bonus based on marketing KPIs - Ongoing leadership mentoring and personal development
Jul 18, 2025
Full time
Job Title: Senior Brand & Digital Marketing Manager Location: Birmingham - on-site 5 days a week Salary: £65,000 - £75,000 Lead the Marketing and Brand Evolution of a Retail Icon This retail business is entering a bold new chapter. With nearly four decades of heritage and a refreshed leadership team, we're investing heavily in digital transformation, infrastructure, and expansion into new markets including trade, hospitality, and developers. We're now seeking a commercially savvy senior marketer with a strong brand instinct to lead our marketing strategy, elevate our customer proposition, and drive growth across our e-commerce platform and flagship flagship showroom. Your Mission As Senior Brand & Digital Marketing Manager, you'll own and execute a holistic, multi-channel marketing strategy that blends brand building with performance marketing. This is a senior generalist role for someone comfortable working both strategically and tactically - from sharpening our brand narrative to optimising conversion metrics. You'll lead a small, agile team and work closely with the CEO and wider board, driving this businesses evolution from a regional D2C player into a nationally respected omni-channel brand. Key Responsibilities Strategic Brand & Marketing Leadership - Build and lead an integrated brand and marketing roadmap aligned to our 3-year business transformation plan. - Reposition the brand to support our expansion into trade, and B2B sectors including hospitality and developer markets. - Develop brand architecture, tone of voice, visual identity, and ensure brand consistency across all channels. - Define and track marketing KPIs, commercial impact, and campaign effectiveness. Performance Marketing & Digital Growth - Oversee SEO, PPC, email, and social campaigns with a clear focus on driving ROI and improving acquisition cost efficiency. - Ensure our e-commerce platform delivers best-in-class UX and conversion, incorporating AI and automation tools where appropriate. - Champion a test-and-learn culture using analytics and insight to shape campaigns, customer journeys, and budget allocation. Content, Campaigns & Creative - Own the end-to-end campaign cycle from concept through to execution - including brand-led and product-led marketing across all touchpoints. - Create an ongoing 12 month marketing calendar and proactively drive and monitor performance. - Drive customer engagement through inspiring storytelling, lifestyle content, product guides, trend pieces, and thought leadership. - Collaborate with sales and merchandising on seasonal promotions, showroom campaigns and retail activations. Team, Agency & Stakeholder Leadership - Lead and mentor a small internal team while managing third-party creative, media and PR agencies. - Partner with senior leadership, merchandising, showroom sales and IT to ensure cohesive planning and delivery. - Communicate marketing impact clearly to the CEO, Chair and Board, and represent the brand externally when needed. Key Success Metrics - Delivery of the 3-year sales growth targets - Increased online and showroom conversion rates - Growth in organic traffic and paid media POAS - Improved review metrics across Google and Trustpilot - Customer retention and email marketing performance - Controlled marketing spend within budget What We're Looking For Essential - Experience senior marketing generalist, ideally in retail, home improvement, or e-commerce. - Strong balance of brand strategy and digital marketing execution. - Commercially focused, with experience owning marketing budgets and reporting on revenue contribution. - Outstanding communication and stakeholder skills, with proven ability to work cross-functionally. - Hands-on approach to leadership - comfortable in the detail but able to zoom out and lead from the front. Preferred - Experience marketing to both D2C and trade audiences, ideally with high-SKU product portfolios. - Familiarity with Shopify, Klaviyo, GA4, and marketing automation platforms. - Passion for interior design, consumer lifestyle, or home renovation sectors. - Experience working with or briefing creative, PR, or branding agencies. Why Join? - Strategic Autonomy: This is a Board-facing role with the chance to shape a legacy brand's next phase. - Big Vision, Nimble Team: Operate with the agility of a start-up but the stability of a 39-year-old business. - Real Ownership: From web traffic to footfall and brand awareness - your impact will be measurable and visible. - Major Growth Phase: Trade and hospitality markets offer untapped opportunity - and you'll lead the charge. - Forward-Thinking Culture: Embracing AI, automation, and next-gen customer experience tools. Benefits Package - 25 days holiday + bank holidays - Full private healthcare including dental, eye care, and 24/7 GP access - EV salary sacrifice and tech perks - Company pension scheme - Generous staff discount - Annual performance bonus based on marketing KPIs - Ongoing leadership mentoring and personal development
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is a leading provider of insurance solutions, committed to delivering exceptional service and innovative products to our clients. We are seeking a highly motivated and experienced Deals & Bids Manager to join our Distribution team and drive our business growth through strategic deal and bid management. The Deals & Bids Manager will be responsible for managing the end-to-end process of deals and bids within the distribution channel. This role involves coordinating with various internal and external stakeholders to ensure the successful submission of competitive and compliant bids. The ideal candidate will have a strong background in insurance, excellent project management skills, and the ability to work under pressure to meet tight deadlines. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Lead the development and submission of high-quality bids and proposals for insurance distribution deals. Collaborate with sales, underwriting, legal, finance, and other relevant teams to gather necessary information and ensure alignment on bid strategies. Analyze and interpret bid requirements, ensuring compliance with all regulatory and company standards. Develop and maintain a comprehensive bid library, including templates, standard responses, and case studies. Conduct market research and competitor analysis to inform bid strategies and enhance the competitiveness of proposals. Manage the bid review and approval process, ensuring timely and accurate submissions. Track and report on bid outcomes, providing insights and recommendations for continuous improvement. Build and maintain strong relationships with key stakeholders, including brokers, agents, and clients. Stay up-to-date with industry trends, regulatory changes, and best practices in bid management. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree in Business, Marketing, Insurance, or a related field. Relevant experience in bid management, sales support, or a related role within the insurance industry. Strong understanding of insurance products, distribution channels, and market dynamics. Excellent project management skills, with the ability to manage multiple bids simultaneously and meet tight deadlines. Exceptional written and verbal communication skills, with a keen attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and bid management software. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team, with a proactive and results-oriented approach. What is a Must Have? Professional certifications in bid management or project management (e.g., APMP, PMP). Experience with CRM systems and sales automation tools. Knowledge of regulatory requirements and compliance standards in the insurance industry. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Jul 18, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is a leading provider of insurance solutions, committed to delivering exceptional service and innovative products to our clients. We are seeking a highly motivated and experienced Deals & Bids Manager to join our Distribution team and drive our business growth through strategic deal and bid management. The Deals & Bids Manager will be responsible for managing the end-to-end process of deals and bids within the distribution channel. This role involves coordinating with various internal and external stakeholders to ensure the successful submission of competitive and compliant bids. The ideal candidate will have a strong background in insurance, excellent project management skills, and the ability to work under pressure to meet tight deadlines. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Lead the development and submission of high-quality bids and proposals for insurance distribution deals. Collaborate with sales, underwriting, legal, finance, and other relevant teams to gather necessary information and ensure alignment on bid strategies. Analyze and interpret bid requirements, ensuring compliance with all regulatory and company standards. Develop and maintain a comprehensive bid library, including templates, standard responses, and case studies. Conduct market research and competitor analysis to inform bid strategies and enhance the competitiveness of proposals. Manage the bid review and approval process, ensuring timely and accurate submissions. Track and report on bid outcomes, providing insights and recommendations for continuous improvement. Build and maintain strong relationships with key stakeholders, including brokers, agents, and clients. Stay up-to-date with industry trends, regulatory changes, and best practices in bid management. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree in Business, Marketing, Insurance, or a related field. Relevant experience in bid management, sales support, or a related role within the insurance industry. Strong understanding of insurance products, distribution channels, and market dynamics. Excellent project management skills, with the ability to manage multiple bids simultaneously and meet tight deadlines. Exceptional written and verbal communication skills, with a keen attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and bid management software. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team, with a proactive and results-oriented approach. What is a Must Have? Professional certifications in bid management or project management (e.g., APMP, PMP). Experience with CRM systems and sales automation tools. Knowledge of regulatory requirements and compliance standards in the insurance industry. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
3 DAYS IN OFFICE, 2 DAYS HOME WORKING OFFERED - This is a truly unique opportunity to work for a notable events company specialising in high end beauty and wellbeing events! THE COMPANY This boutique event organiser are specialists within high end wellbeing and beauty events, providing a range of conferences, seminars and annual festivals. Their events shine a spotlight on the most sought-after practitioners in their respective industries, also offering a safe space for open communication and dialogue. Their monthly wellness events are held all across London and the UK - from pioneering health destinations to exclusive member's clubs - giving audiences access to some of the most innovative and inspiring spaces in the country, while opening their eyes to the latest trends and treatments in the world of wellbeing! THE ROLE Due to their ongoing success, they are now looking for an Event Business Operations Manager to join their team. A broad role, responsibilities will include: Own operational delivery of all events from planning to post-event review. Build and manage timelines, checklists, and delivery plans across events and marketing. Define and implement repeatable processes (SOPs) for core workflows. Manage CRM/database hygiene and optimise tools Directly line manage 2 members of staff Set clear expectations from the team, track progress, run weekly team meetings and 1:1s. Foster a high-performing, collaborative team culture. Own budget tracking and event P&L reporting to business manager. Identify and implement tools to improve efficiency (automation, templates, dashboards). Track performance metrics across events, community growth, and marketing KPIs. Drive continuous improvement in customer experience and commercial outcomes. Act as right-hand to the Founder, ensuring key priorities move forward. Manage project plans for cross-functional initiatives Lead internal comms and documentation of key processes and decisions. THE CANDIDATE The Business Operations Manager must have similar experiencein an operations, chief of staff, project manager, or events operations leadership role. You will have clear people management experience, as well as process implementation experience - this person will be the 'glue' that will professionalise and scale the team! Additionally, high attention to detail and excellent communication skills are essential. In return this agency is giving the new Business Operations Manager the opportunity to take their career to the next level, working with some of the best in the business - this is an opportunity not to be missed! Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit to view all of the opportunities we are recruiting. Vacancy ref: MM15029 As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.
Jul 18, 2025
Full time
3 DAYS IN OFFICE, 2 DAYS HOME WORKING OFFERED - This is a truly unique opportunity to work for a notable events company specialising in high end beauty and wellbeing events! THE COMPANY This boutique event organiser are specialists within high end wellbeing and beauty events, providing a range of conferences, seminars and annual festivals. Their events shine a spotlight on the most sought-after practitioners in their respective industries, also offering a safe space for open communication and dialogue. Their monthly wellness events are held all across London and the UK - from pioneering health destinations to exclusive member's clubs - giving audiences access to some of the most innovative and inspiring spaces in the country, while opening their eyes to the latest trends and treatments in the world of wellbeing! THE ROLE Due to their ongoing success, they are now looking for an Event Business Operations Manager to join their team. A broad role, responsibilities will include: Own operational delivery of all events from planning to post-event review. Build and manage timelines, checklists, and delivery plans across events and marketing. Define and implement repeatable processes (SOPs) for core workflows. Manage CRM/database hygiene and optimise tools Directly line manage 2 members of staff Set clear expectations from the team, track progress, run weekly team meetings and 1:1s. Foster a high-performing, collaborative team culture. Own budget tracking and event P&L reporting to business manager. Identify and implement tools to improve efficiency (automation, templates, dashboards). Track performance metrics across events, community growth, and marketing KPIs. Drive continuous improvement in customer experience and commercial outcomes. Act as right-hand to the Founder, ensuring key priorities move forward. Manage project plans for cross-functional initiatives Lead internal comms and documentation of key processes and decisions. THE CANDIDATE The Business Operations Manager must have similar experiencein an operations, chief of staff, project manager, or events operations leadership role. You will have clear people management experience, as well as process implementation experience - this person will be the 'glue' that will professionalise and scale the team! Additionally, high attention to detail and excellent communication skills are essential. In return this agency is giving the new Business Operations Manager the opportunity to take their career to the next level, working with some of the best in the business - this is an opportunity not to be missed! Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit to view all of the opportunities we are recruiting. Vacancy ref: MM15029 As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.
Your career as the Head of GTM Operational Excellence at Booksy will give you the unique opportunity to be the architect of how we accelerate revenue growth and elevate customer experiences across our global markets (UK, France, Spain, Poland). You'll be instrumental in shaping our go-to-market strategy, leveraging cutting-edge AI and automation to build a frictionless customer journey from the very first lead to successful cash collection. We're looking for a visionary leader who thrives on transforming complex processes into seamless, scalable solutions. You'll own the strategic roadmap for our GTM tech stack (CRM, CX, marketing automation, sales enablement, billing systems), ensuring every tool aligns with our ambitious business objectives and enhances our ability to empower beauty and wellness professionals worldwide. This role is about more than just optimization; it's about pioneering new ways to connect with our customers, driving efficiency, and fostering innovation across sales, marketing, and customer success. If you're a natural problem-solver who can diagnose challenges with data, influence change without direct authority, and balance bold innovation with practical implementation, you'll be right at home. Essentially, to ensure you succeed in this role, you're going to need: Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment. Proven experience in designing and implementing sales planning frameworks, including territory design, quota setting, and headcount planning. Proficiency in financial modeling (Google Sheets/Excel) and experience working closely with FP&A teams on forecasting, budgeting, and quota modeling. Strong data analysis skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker. Demonstrable program and project management skills, with experience running cross-functional initiatives. Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders. A commitment to establishing and maintaining transparent processes and a track record of driving accountability in quota and KPI tracking. As our Head of GTM Operational Excellence, you'll be empowered to: Pioneer AI & Automation for Growth: Develop and implement an AI-driven roadmap that automates GTM workflows, reducing manual intervention and identifying high-impact opportunities across sales, marketing, and customer success. Architect the Customer Journey: Map and optimize our end-to-end customer journey, eliminating bottlenecks and boosting conversion rates from lead generation to cash collection. Be the Business Owner of Our Tech Stack: Serve as the primary product owner for our GTM technology ecosystem, assessing new solutions, defining business requirements, and ensuring seamless integration with Data and Technology teams. Drive Cross-Functional Alignment: Champion the business roadmap prioritization, aligning GTM operations with revenue targets and acting as the crucial bridge between technical teams and business stakeholders. Instill Process Excellence & Scalability: Design and document standardized GTM processes that are efficient, repeatable, and scalable, implementing automation for high-volume tasks. To achieve this, you'll need: Extensive experience with AI/ML concepts and RPA tools (like Zapier / Make), with a proven track record of implementing agentic AI. Deep mastery of GTM tech stacks, including Salesforce, HubSpot, Marketo, CX Tools (like Zendesk), and CPQ tools. Proven expertise in process optimization methodologies such as Lean Six Sigma and workflow mapping. A strategic vision that translates complex business goals into clear, actionable operational roadmaps. Exceptional influence and leadership skills to drive change and build consensus across diverse global functions. An analytical mindset to diagnose complex problems with data and design measurable solutions. A bit about Booksy: A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. This is a fully remote position, we take pride in being a globally distributed team. Private medical care - terms depends on location. Access to wellbeing tools (Worksmile and Officevibe). Our other benefits will vary due to your location, please ask your talent partner for more detail.
Jul 18, 2025
Full time
Your career as the Head of GTM Operational Excellence at Booksy will give you the unique opportunity to be the architect of how we accelerate revenue growth and elevate customer experiences across our global markets (UK, France, Spain, Poland). You'll be instrumental in shaping our go-to-market strategy, leveraging cutting-edge AI and automation to build a frictionless customer journey from the very first lead to successful cash collection. We're looking for a visionary leader who thrives on transforming complex processes into seamless, scalable solutions. You'll own the strategic roadmap for our GTM tech stack (CRM, CX, marketing automation, sales enablement, billing systems), ensuring every tool aligns with our ambitious business objectives and enhances our ability to empower beauty and wellness professionals worldwide. This role is about more than just optimization; it's about pioneering new ways to connect with our customers, driving efficiency, and fostering innovation across sales, marketing, and customer success. If you're a natural problem-solver who can diagnose challenges with data, influence change without direct authority, and balance bold innovation with practical implementation, you'll be right at home. Essentially, to ensure you succeed in this role, you're going to need: Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment. Proven experience in designing and implementing sales planning frameworks, including territory design, quota setting, and headcount planning. Proficiency in financial modeling (Google Sheets/Excel) and experience working closely with FP&A teams on forecasting, budgeting, and quota modeling. Strong data analysis skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker. Demonstrable program and project management skills, with experience running cross-functional initiatives. Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders. A commitment to establishing and maintaining transparent processes and a track record of driving accountability in quota and KPI tracking. As our Head of GTM Operational Excellence, you'll be empowered to: Pioneer AI & Automation for Growth: Develop and implement an AI-driven roadmap that automates GTM workflows, reducing manual intervention and identifying high-impact opportunities across sales, marketing, and customer success. Architect the Customer Journey: Map and optimize our end-to-end customer journey, eliminating bottlenecks and boosting conversion rates from lead generation to cash collection. Be the Business Owner of Our Tech Stack: Serve as the primary product owner for our GTM technology ecosystem, assessing new solutions, defining business requirements, and ensuring seamless integration with Data and Technology teams. Drive Cross-Functional Alignment: Champion the business roadmap prioritization, aligning GTM operations with revenue targets and acting as the crucial bridge between technical teams and business stakeholders. Instill Process Excellence & Scalability: Design and document standardized GTM processes that are efficient, repeatable, and scalable, implementing automation for high-volume tasks. To achieve this, you'll need: Extensive experience with AI/ML concepts and RPA tools (like Zapier / Make), with a proven track record of implementing agentic AI. Deep mastery of GTM tech stacks, including Salesforce, HubSpot, Marketo, CX Tools (like Zendesk), and CPQ tools. Proven expertise in process optimization methodologies such as Lean Six Sigma and workflow mapping. A strategic vision that translates complex business goals into clear, actionable operational roadmaps. Exceptional influence and leadership skills to drive change and build consensus across diverse global functions. An analytical mindset to diagnose complex problems with data and design measurable solutions. A bit about Booksy: A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. This is a fully remote position, we take pride in being a globally distributed team. Private medical care - terms depends on location. Access to wellbeing tools (Worksmile and Officevibe). Our other benefits will vary due to your location, please ask your talent partner for more detail.
Role: Marketing Manager Location: Milton Keynes (on-site) Salary: Up to 50k I'm working with a well-established UK manufacturer that's investing in its first in-house Marketing Manager . This is a rare opportunity to join a successful and growing business where marketing is about to play a central, strategic role. The company is looking for someone with the experience and confidence to lead, build, and deliver a marketing function from the ground up. They're not looking for someone to follow a playbook - they're looking for someone to write it . The Role As the first in-house marketer, you'll take full ownership of marketing strategy and execution. This includes campaign planning, content, digital, and CRM - as well as working with external partners to deliver results. You'll also be mentoring a Content Creator , so leadership and collaboration will be key. Key focus areas: Build and lead the marketing strategy aligned to commercial goals Manage the full marketing lifecycle, including digital and inbound campaigns Use HubSpot to manage workflows, CRM, automation and reporting Guide content development and lead generation activity Manage SEO/PPC/Web Design and overall branding Track and report on campaign performance to influence future plans What We're Looking For This role needs someone strategic, hands-on, and commercially minded - ideally with experience in B2B and/or industrial/manufacturing sectors. You should be comfortable operating independently, advising leadership, and shaping the function around best practice. Essential skills and experience: Proven experience leading and delivering B2B marketing strategies Strong understanding of HubSpot (Marketing Hub & CRM) Experience managing external suppliers and performance metrics Ability to guide and mentor junior team members Data-led, results-focused approach Confident working in a technical, product-focused environment
Jul 18, 2025
Full time
Role: Marketing Manager Location: Milton Keynes (on-site) Salary: Up to 50k I'm working with a well-established UK manufacturer that's investing in its first in-house Marketing Manager . This is a rare opportunity to join a successful and growing business where marketing is about to play a central, strategic role. The company is looking for someone with the experience and confidence to lead, build, and deliver a marketing function from the ground up. They're not looking for someone to follow a playbook - they're looking for someone to write it . The Role As the first in-house marketer, you'll take full ownership of marketing strategy and execution. This includes campaign planning, content, digital, and CRM - as well as working with external partners to deliver results. You'll also be mentoring a Content Creator , so leadership and collaboration will be key. Key focus areas: Build and lead the marketing strategy aligned to commercial goals Manage the full marketing lifecycle, including digital and inbound campaigns Use HubSpot to manage workflows, CRM, automation and reporting Guide content development and lead generation activity Manage SEO/PPC/Web Design and overall branding Track and report on campaign performance to influence future plans What We're Looking For This role needs someone strategic, hands-on, and commercially minded - ideally with experience in B2B and/or industrial/manufacturing sectors. You should be comfortable operating independently, advising leadership, and shaping the function around best practice. Essential skills and experience: Proven experience leading and delivering B2B marketing strategies Strong understanding of HubSpot (Marketing Hub & CRM) Experience managing external suppliers and performance metrics Ability to guide and mentor junior team members Data-led, results-focused approach Confident working in a technical, product-focused environment
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
Jul 18, 2025
Full time
About Us Plentific is on a mission to make property work better for everyone. Founded in 2013, we provide a powerful, award-winning cloud-based platform that brings together landlords, property managers, service providers, and residents to manage homes more intelligently. Our product motto, "Exceptional Experiences, Managed by Exception," reflects our commitment to intelligent workflow automation. By surfacing only what needs attention, our platform allows property teams to focus on what truly matters-delivering outstanding service and outcomes at scale. With tools for work order management, compliance, inspections, and field service coordination, we help our partners streamline operations, deliver essential services faster, and make data-driven decisions with confidence. Today, millions of homes are managed through Plentific-and we're just getting started. We're a team of curious minds and problem solvers, united by a passion for building technology that has real-world impact. Headquartered in London and backed by world-class investors like Highland Europe, Brookfield, Mubadala, and Target Global, we're growing fast and expanding globally. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As an AI Solutions Architect, you will spearhead the development of transformative AI-powered automations, intelligent assistants, AI agents, and copilot features that revolutionise how our users interact with our platform. These innovations will further enhance our ability to deliver exceptional user experiences at scale. Your primary focus will be on developing AI-powered intelligent workflow automation and resource optimisation systems for property operations. You'll leverage technologies such as process mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary AI capabilities including voice technologies (IVR, voice-to-text), computer vision (image and video-based diagnostics), and natural language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal operational excellence by developing AI-powered tools that enhance efficiency across departments. You'll treat internal teams as valued clients, designing solutions that automate workflows and empower colleagues to work more effectively. This strategic role bridges product vision and technical implementation. You'll collaborate with subject matter experts to identify high-impact opportunities, design appropriate and scalable AI architectures, and work with engineering teams to bring these solutions to market. Responsibilities Lead the design and implementation of AI-powered solutions across our enterprise platform, collaborating closely with product managers to identify high-value opportunities Champion internal operational efficiency initiatives using AI technologies to support company departments and optimise colleague workflows Conduct in-depth user research to understand pain points and design scalable AI architectures that integrate seamlessly with existing modules Evaluate and recommend appropriate AI technologies and frameworks, creating detailed technical specifications for implementation Create and maintain clear technical documentation, from research findings to implementation details Partner with engineering teams to guide the development, testing, and deployment of robust AI solutions Develop compelling product marketing materials that effectively communicate technical capabilities to non-technical audiences Stay at the forefront of emerging AI/ML technologies to ensure our solutions remain innovative and competitive Ensure all AI solutions adhere to data privacy regulations and security best practices, incorporating privacy-by-design principles throughout the development lifecycle Experience & Qualifications 5+ years of experience designing and implementing AI/ML solutions in enterprise software environments, with a proven track record of launching automation solutions and AI features in complex business contexts Strong understanding of machine learning algorithms, NLP, and LLMs with demonstrated business application expertise Experience developing AI-powered automation systems, intelligent assistants/copilots, RAG systems, voice interfaces, and computer vision applications (image and video processing) for enterprise environments Knowledge of advanced AI agent frameworks and architectures such as ReAct for building more effective autonomous agents for complex property management workflows and decision-making processes Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch), LLM orchestration tools (LangChain, LangGraph), MLOps practices and tooling (such as MLflow, Kubeflow, or similar), vector databases, and cloud platforms (AWS, Azure, GCP) with their AI/ML offerings Preferably hands-on experience with voice technologies and computer vision for relevant property management applications Knowledge of software development practices and enterprise architectures, with experience working alongside engineering teams Excellent communication skills to translate complex technical concepts to stakeholders and gather requirements from users and domain experts Understanding of UX/UI design principles for AI interfaces and responsible AI practices Bachelor's degree in Computer Science, Artificial Intelligence, or related technical field; Master's or PhD preferred What We Offer We're rapidly expanding and are building a team of doers to achieve our vision of managing over 2 million properties through our platform globally. Here's what you can expect: Competitive compensation package 25 days annual holiday + 1 additional day for every year served (up to 5 years) Flexible working environment, including options to work abroad Private health care for you and immediate family members + discounted gym membership Enhanced parental leave and life insurance (4x salary) Employee assistance programme Learning & development platform powered by Udemy Company volunteering day and salary sacrifice charity schemes Season ticket loan, Cycle to Work, EV and TechScheme options Pension scheme Sponsored team lunches, dinners, and socials Fully stocked kitchen with drinks, snacks, fruit, and breakfast options
Business: emap Brands: All Emerald brands Base Location: Croydon/Hybrid ( 3 days from home, 2 days in the office) Employment Type: Full-time, Permanent Salary: up to £43,000 DOE + 10% Bonus Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in Croydon, Fleet street, Devon and Dublin. Overall Purpose of the Role: Join our team as a Subscription Marketing Manager and take the lead in driving growth and engagement for our leading brand within emap's Emerald Division. If you're a seasoned marketer who thrives in a fast-paced environment, we want to hear from you! As the Subscription Marketing Manager, you'll have the opportunity to work on Property Week, the leading print and online magazine for the UK property professionals. Your expertise in advanced subscription and content marketing skills, including social media, email, web, SEO, and paid ads, will be crucial in shaping our success. You will work with and receive support from the rest of the marketing team in achieving subscriptions and engagement targets for the individual and corporate subscriptions for this brand, as well a supporting participation to events and trade fairs, lead generation campaigns for our ad sales team and client solutions team. Key requirements: Extensive experience with B2B media including subscription/membership models. Understanding of subscription revenue, retention, acquisition, engagement models, with the ability to generate data-driven insights, actions and forecasts from metrics and reports Understanding of publishing subscribers behavioural patterns and motivations Hands-on marketing experience in social media, email, web, SEO, paid ads. Good understanding of best practices for marketing design and content. Advanced reporting, analysis and planning skills. Extensive knowledge of Microsoft 365, CRM systems, ESPs, GA4, web and social media analytics, and marketing automation and reporting tools. Experience with website content management systems (CMS) and data manipulation. Strong project management skills and ability to work independently and collaboratively. Familiarity with paid advertising platforms (e.g., Google Ads, Facebook Ads), website design, UX best practices, SEO, and digital/offline marketing channels. Proficiency in design and video best practice, and marketing automation tools. Strong analytical and problem-solving abilities, with sound judgment and decision-making skills. Proactive and resourceful, with a results-oriented mindset. Excellent organizational skills and ability to work under pressure and meet deadlines. Willingness to learn, adapt, and contribute to a dynamic and evolving business environment. Desirable: Experience working across multiple titles with several key stakeholders and competing deadlines. Experience working with Adestra, Hootsuite, Wordpress, Canva, Abacus Advance (or other subscription bureaus) and a task management system (Asana, Monday dot com, etc) Responsibilities: Brand Strategy: Develop and execute creative marketing plans for each brand, driving exponential growth in subscriber/reader numbers and market share. Analyse and optimize acquisition, engagement, and retention processes to enhance performance. Stay up-to-date with competitor strategies and implement "best in class" campaigns. Budgeting and Efficiency: Manage marketing budgets efficiently, ensuring all marketing spend is controlled and documented. Ensure all strategies comply with relevant regulations and conduct audits as required. Partnerships and Relationships: Foster relationships with internal and external stakeholders, negotiating and maintaining contra and partnership deals. Collaborate with other departments to ensure consistent branding and messaging across all channels. Data Management and Analysis: Utilize systems to segment data for targeted campaigns. Track performance using analytics tools (Hootsuite, Adobe Campaign Standard, Google Analytics 4, Moz) and generate reports to inform decision-making. Continuously improve the marketing database and contribute to data acquisition strategies. Sales Support: Create sales materials and collateral to support the sales team. Assist in lead generation and assignment through marketing, automation, email sequences, etc and collaborate on campaigns to attract and retain subscribers, advertisers, and clients. Content Creation: Support marketing projects by creating engaging written and visual content. Collaborate with designers and media producers to review artwork and marketing collateral. Digital Marketing: Manage subscriptions websites and landing pages, post content on social media platforms, and send newsletters and marketing emails to customers. Create and improve email templates and develop a content calendar to enhance brand awareness. Event Planning and Support: Provide support at events, including occasional overseas travel. Assist with event planning, research, and reporting and analysis. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at our page. Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Jul 17, 2025
Full time
Business: emap Brands: All Emerald brands Base Location: Croydon/Hybrid ( 3 days from home, 2 days in the office) Employment Type: Full-time, Permanent Salary: up to £43,000 DOE + 10% Bonus Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in Croydon, Fleet street, Devon and Dublin. Overall Purpose of the Role: Join our team as a Subscription Marketing Manager and take the lead in driving growth and engagement for our leading brand within emap's Emerald Division. If you're a seasoned marketer who thrives in a fast-paced environment, we want to hear from you! As the Subscription Marketing Manager, you'll have the opportunity to work on Property Week, the leading print and online magazine for the UK property professionals. Your expertise in advanced subscription and content marketing skills, including social media, email, web, SEO, and paid ads, will be crucial in shaping our success. You will work with and receive support from the rest of the marketing team in achieving subscriptions and engagement targets for the individual and corporate subscriptions for this brand, as well a supporting participation to events and trade fairs, lead generation campaigns for our ad sales team and client solutions team. Key requirements: Extensive experience with B2B media including subscription/membership models. Understanding of subscription revenue, retention, acquisition, engagement models, with the ability to generate data-driven insights, actions and forecasts from metrics and reports Understanding of publishing subscribers behavioural patterns and motivations Hands-on marketing experience in social media, email, web, SEO, paid ads. Good understanding of best practices for marketing design and content. Advanced reporting, analysis and planning skills. Extensive knowledge of Microsoft 365, CRM systems, ESPs, GA4, web and social media analytics, and marketing automation and reporting tools. Experience with website content management systems (CMS) and data manipulation. Strong project management skills and ability to work independently and collaboratively. Familiarity with paid advertising platforms (e.g., Google Ads, Facebook Ads), website design, UX best practices, SEO, and digital/offline marketing channels. Proficiency in design and video best practice, and marketing automation tools. Strong analytical and problem-solving abilities, with sound judgment and decision-making skills. Proactive and resourceful, with a results-oriented mindset. Excellent organizational skills and ability to work under pressure and meet deadlines. Willingness to learn, adapt, and contribute to a dynamic and evolving business environment. Desirable: Experience working across multiple titles with several key stakeholders and competing deadlines. Experience working with Adestra, Hootsuite, Wordpress, Canva, Abacus Advance (or other subscription bureaus) and a task management system (Asana, Monday dot com, etc) Responsibilities: Brand Strategy: Develop and execute creative marketing plans for each brand, driving exponential growth in subscriber/reader numbers and market share. Analyse and optimize acquisition, engagement, and retention processes to enhance performance. Stay up-to-date with competitor strategies and implement "best in class" campaigns. Budgeting and Efficiency: Manage marketing budgets efficiently, ensuring all marketing spend is controlled and documented. Ensure all strategies comply with relevant regulations and conduct audits as required. Partnerships and Relationships: Foster relationships with internal and external stakeholders, negotiating and maintaining contra and partnership deals. Collaborate with other departments to ensure consistent branding and messaging across all channels. Data Management and Analysis: Utilize systems to segment data for targeted campaigns. Track performance using analytics tools (Hootsuite, Adobe Campaign Standard, Google Analytics 4, Moz) and generate reports to inform decision-making. Continuously improve the marketing database and contribute to data acquisition strategies. Sales Support: Create sales materials and collateral to support the sales team. Assist in lead generation and assignment through marketing, automation, email sequences, etc and collaborate on campaigns to attract and retain subscribers, advertisers, and clients. Content Creation: Support marketing projects by creating engaging written and visual content. Collaborate with designers and media producers to review artwork and marketing collateral. Digital Marketing: Manage subscriptions websites and landing pages, post content on social media platforms, and send newsletters and marketing emails to customers. Create and improve email templates and develop a content calendar to enhance brand awareness. Event Planning and Support: Provide support at events, including occasional overseas travel. Assist with event planning, research, and reporting and analysis. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. 25 days of annual leave, with the option to buy or sell additional days One additional day of leave per year- Celebration Day Health plan Life assurance Private virtual GP access Seasonal flu jabs available at the office Continuous learning & development opportunities In-house Excellence Awards and other innovation projects Cycle-to-work scheme Discounted gym memberships Retail discount vouchers Rail season ticket loans Pension scheme One paid volunteer day per year Annual Summer & Winter Celebrations Work from home during August Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at our page. Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Your mission We are looking for a skilled and analytical CRM Product Manager to drive improvements to our supporter experience across multiple digital touchpoints, with a focus on both Salesforce/CRM systems and digital supporter journeys. This role reports into the Senior Product Manager and will be seconded into the CRM team to work closely with the Senior CRM Team Manager, Salesforce administrators, and fundraising team users. The position focuses on optimising data management, technical integration, supporter journeys, and digital experiences to maximise engagement and effectiveness of CALM's fundraising capabilities. As the go-to expert for supporter-focused product management, this role will: Support the Senior CRM Team Manager in implementing the CRM strategy for fundraising operations Design and optimise end-to-end supporter journeys across CRM, website, and email touchpoints Develop technical specifications and requirements for CRM enhancements and digital supporter experiences Collaborate within the Agile/Scrum framework to support backlog refinement and user story development Bridge the gap between technical systems and supporter-facing digital experiences This role will be hands-on, with approximately half the focus on Salesforce/CRM systems and half on other digital products in the supporter space, including website journeys and marketing automation. Responsibilities Strategy & Implementation: Support the Senior CRM Team Manager in executing the CRM strategy with specific focus on fundraising and supporter journeys Contribute to backlog refinement and sprint planning within the Agile/Scrum framework Help track and report on performance metrics across supporter touchpoints Stay up to date with digital fundraising trends and best practices Supporter Journey Management: Map and optimise end-to-end supporter journeys across CRM, website, and email communications Collaborate on email marketing automation strategy via Salesforce Marketing Cloud to effectively steward supporters Work with website teams to improve conversion paths and supporter experiences on digital platforms Identify opportunities for personalisation and improved supporter engagement across touchpoints Data & Technical Management: Develop and maintain data models and process flows that connect CRM data with supporter-facing experiences Create detailed user stories with acceptance criteria for the development team Ensure data integrity and appropriate governance across supporter touchpoints Identify and implement automation opportunities to improve efficiency in fundraising operations Cross-Functional Collaboration: Serve as the product liaison between the CRM team, fundraising teams, and digital teams Act as a technical translator between system administrators and non-technical fundraising stakeholders Participate in sprint ceremonies including daily stand-ups, sprint planning, and retrospectives Collaborate with other departments to ensure integrated supporter experiences Integration & System Improvement: Support the integration between Salesforce, Salesforce Marketing Cloud, website platforms, and other systems Evaluate and recommend tools that enhance the supporter experience across digital touchpoints Ensure solutions are holistically designed and aligned with CALM's broader technical infrastructure Support the implementation of new fundraising initiatives across digital platforms Other Use data and insight to analyse supporter engagement and make decisions to improve fundraising capabilities Generate insights through data analysis and communicate findings to fundraising and digital teams Adhere to GDPR and be fully conversant with relevant fundraising regulator legislation and guidelines Maintain awareness of industry trends and best practice, with a view to using these to benefit CALM When required, be an active and engaged member of CALM's EDI Supergroup Understand and adhere to the CALM values Your profile Competencies Strong understanding of CRM systems, particularly Salesforce, and how they support fundraising operations Experience with marketing automation platforms, particularly Salesforce Marketing Cloud Knowledge of website user journeys and digital conversion optimisation Experience working within Agile/Scrum methodologies, including backlog management and user story creation Extensive expertise in data management, system integration, and technical requirements gathering Excellent analytical skills and data interpretation abilities to make informed strategic decisions Strong skills in journey mapping, process flows, and technical documentation Ability to translate complex technical concepts to non-technical stakeholders Creative problem-solver with a proactive and hands-on attitude Proven ability to prioritise and manage a varied workload, taking initiative and often working to conflicting deadlines Ability to collaborate and positively contribute to team culture Passion for the cause and delivering CALM's mission Experience Proven experience in product management, business analysis, or system administration roles Experience with both CRM systems and digital supporter or customer journeys Experience working with marketing automation platforms Experience working within Agile/Scrum frameworks, including sprint planning and backlog refinement Strong background in using data-driven insights to improve supporter or customer experiences Demonstrated success in implementing solutions that support fundraising or for-profit, CRM operations Experience of managing relationships with technical stakeholders and system users Experience of working in a fast-paced environment with conflicting priorities and deadlines Experience in the not-for-profit sector is beneficial Knowledge of fundraising operations and supporter journeys is beneficial Why us? Reports to: Senior Product Manager Salary: £40,000-£45,000 per annum Contract: Permanent Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. A work environment that values creativity, personal growth and collaboration. Right to work in the UK All applicants must have the legal right to work in the UK
Jul 17, 2025
Full time
Your mission We are looking for a skilled and analytical CRM Product Manager to drive improvements to our supporter experience across multiple digital touchpoints, with a focus on both Salesforce/CRM systems and digital supporter journeys. This role reports into the Senior Product Manager and will be seconded into the CRM team to work closely with the Senior CRM Team Manager, Salesforce administrators, and fundraising team users. The position focuses on optimising data management, technical integration, supporter journeys, and digital experiences to maximise engagement and effectiveness of CALM's fundraising capabilities. As the go-to expert for supporter-focused product management, this role will: Support the Senior CRM Team Manager in implementing the CRM strategy for fundraising operations Design and optimise end-to-end supporter journeys across CRM, website, and email touchpoints Develop technical specifications and requirements for CRM enhancements and digital supporter experiences Collaborate within the Agile/Scrum framework to support backlog refinement and user story development Bridge the gap between technical systems and supporter-facing digital experiences This role will be hands-on, with approximately half the focus on Salesforce/CRM systems and half on other digital products in the supporter space, including website journeys and marketing automation. Responsibilities Strategy & Implementation: Support the Senior CRM Team Manager in executing the CRM strategy with specific focus on fundraising and supporter journeys Contribute to backlog refinement and sprint planning within the Agile/Scrum framework Help track and report on performance metrics across supporter touchpoints Stay up to date with digital fundraising trends and best practices Supporter Journey Management: Map and optimise end-to-end supporter journeys across CRM, website, and email communications Collaborate on email marketing automation strategy via Salesforce Marketing Cloud to effectively steward supporters Work with website teams to improve conversion paths and supporter experiences on digital platforms Identify opportunities for personalisation and improved supporter engagement across touchpoints Data & Technical Management: Develop and maintain data models and process flows that connect CRM data with supporter-facing experiences Create detailed user stories with acceptance criteria for the development team Ensure data integrity and appropriate governance across supporter touchpoints Identify and implement automation opportunities to improve efficiency in fundraising operations Cross-Functional Collaboration: Serve as the product liaison between the CRM team, fundraising teams, and digital teams Act as a technical translator between system administrators and non-technical fundraising stakeholders Participate in sprint ceremonies including daily stand-ups, sprint planning, and retrospectives Collaborate with other departments to ensure integrated supporter experiences Integration & System Improvement: Support the integration between Salesforce, Salesforce Marketing Cloud, website platforms, and other systems Evaluate and recommend tools that enhance the supporter experience across digital touchpoints Ensure solutions are holistically designed and aligned with CALM's broader technical infrastructure Support the implementation of new fundraising initiatives across digital platforms Other Use data and insight to analyse supporter engagement and make decisions to improve fundraising capabilities Generate insights through data analysis and communicate findings to fundraising and digital teams Adhere to GDPR and be fully conversant with relevant fundraising regulator legislation and guidelines Maintain awareness of industry trends and best practice, with a view to using these to benefit CALM When required, be an active and engaged member of CALM's EDI Supergroup Understand and adhere to the CALM values Your profile Competencies Strong understanding of CRM systems, particularly Salesforce, and how they support fundraising operations Experience with marketing automation platforms, particularly Salesforce Marketing Cloud Knowledge of website user journeys and digital conversion optimisation Experience working within Agile/Scrum methodologies, including backlog management and user story creation Extensive expertise in data management, system integration, and technical requirements gathering Excellent analytical skills and data interpretation abilities to make informed strategic decisions Strong skills in journey mapping, process flows, and technical documentation Ability to translate complex technical concepts to non-technical stakeholders Creative problem-solver with a proactive and hands-on attitude Proven ability to prioritise and manage a varied workload, taking initiative and often working to conflicting deadlines Ability to collaborate and positively contribute to team culture Passion for the cause and delivering CALM's mission Experience Proven experience in product management, business analysis, or system administration roles Experience with both CRM systems and digital supporter or customer journeys Experience working with marketing automation platforms Experience working within Agile/Scrum frameworks, including sprint planning and backlog refinement Strong background in using data-driven insights to improve supporter or customer experiences Demonstrated success in implementing solutions that support fundraising or for-profit, CRM operations Experience of managing relationships with technical stakeholders and system users Experience of working in a fast-paced environment with conflicting priorities and deadlines Experience in the not-for-profit sector is beneficial Knowledge of fundraising operations and supporter journeys is beneficial Why us? Reports to: Senior Product Manager Salary: £40,000-£45,000 per annum Contract: Permanent Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. A work environment that values creativity, personal growth and collaboration. Right to work in the UK All applicants must have the legal right to work in the UK
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Jul 17, 2025
Full time
About Boba Over 2.5 million babies have been carried in our carriers.The original design of the wrap has not changed in 15 years- proof of a great concept. When we see a parent wearing their babe in one of our carriers, we know that Boba has helped forge a little link that brings two hearts together. Today, Boba has grown from a small, family-run, shoestring operation to a global team dedicated to bringing that magical bond from our families to yours. About the role Join us at Boba, where we're redefining baby carrying with innovation, comfort, and style. We're looking for a data driven, digitally-savvy Senior Marketing eCommerce Manager with a strong digital and DTC background to lead our direct-to-consumer growth strategy, manage our Shopify website, and drive compelling social media and content across all platforms. This role is perfect for someone with strong creative instincts, commercial acumen, and hands-on experience in social media, digital marketing, and eCommerce. You'll be at the centre of shaping how parents discover, engage with, and fall in love with Boba online. Responsibilities DTC & eCommerce Channel Ownership Lead day-to-day performance and development of Boba's DTC channel (Shopify), including UX optimisation, merchandising, content strategy , and conversion rate improvements. Drive direct channel sales, owning the customer journey from acquisition to retention. Leverage data analytics to identify growth opportunities and optimise the customer journey Social Media & Content Creation Own and manage Boba's presence across all social media platforms - including Instagram, Facebook, Pinterest, YouTube, and TikTok - driving growth, engagement, and storytelling. Develop and execute an always-on social media strategy aligned with our brand tone, product priorities, and campaign calendar. Oversee or create engaging content including posts, Reels, TikToks, stories, behind-the-scenes, and user-generated content. Work with influencers, creators, and brand partners to extend reach and build community Monitor trends, test new formats, and stay ahead of social media platform updates. Digital Marketing & Performance Strategy Lead digital acquisition and retention strategy across email, paid social, Google Ads, affiliate, SEO and influencer channels. Drive the brand's CRM strategy, improving segmentation, automation, and lifecycle marketing using Klaviyo (or a similar platform). Oversee SEO strategy (on-page and technical) to improve organic visibility, search rankings, and content performance across product and blog pages. Optimise performance and spend based on data and customer insights, reporting regularly on key KPIs and ROI. Product Marketing & Go-to-Market Execution Plan and execute product launches, seasonal campaigns, and promotional activities across digital and DTC channels. Ensure clear and compelling product messaging, supported by strong visual content and customer education. Track and analyse competitive activity and market trends to inform strategy. Brand & Creative Direction Maintain and evolve the Boba brand voice and visual identity across all digital and social platforms. Develop content and storytelling that reflects the parenting journey and builds emotional connection with our audience. Collaborate with designers, freelancers, and external agencies to create high-quality creative assets. Team & Agency Collaboration Manage relationships with external agencies, freelancers, and digital partners. Work cross-functionally with product, operations, and sales teams to ensure alignment on priorities, messaging, and timelines. Mentor junior team members (if applicable) and help shape the future of our in-house marketing capability. About you Bachelor's degree in Marketing, Digital, Communications, or related field. 5+ years' experience in digital marketing, social media, and DTC/eCommerce roles, ideally in consumer goods or lifestyle/family brands. Proven hands-on experience with Shopify, Klaviyo, Meta Ads, Google Ads, and social platforms including TikTok. Strong content creation and campaign planning skills, with an eye for design, trends, and storytelling. Experience managing or growing an Amazon channel is a plus. Analytical and commercially minded - comfortable working to KPIs and using data to drive decision-making. Passion for parenting and lifestyle branding, with a genuine connection to the customer journey. Our benefits Hybrid working from the UK 25 days holiday UK Public holidays Friday afternoons off in August Brand discounts Pension Plan Health Insurance Nursery Benefits (salary sacrifice) Cycle to Work scheme Enhanced parental leave
Voltalis is a leading innovator in energy optimisation and promoting sustainable energy solutions. Our mission is to balance energy supply and demand, reduce carbon footprints, and enhance energy efficiency for our clients and partners. Our UK team is growing, and we are looking for passionate individuals to join us on this journey. Job Description This role is critical to leading the technical deployment and scaling of Voltalis' energy flexibility solutions across the UK. You will drive project strategy, execution, and team coordination ensuring delivery on time, on budget and to the highest quality standards. You will work closely with the UK Operations Director, Head of Activation and cross-functional teams (product, technical, field operations, marketing and customer support), leading projects from planning through to go-live and operational success. Key Responsibilities Lead complex technical projects end-to-end, from requirements gathering and design through to execution, delivery and post-launch optimisation Translate business goals into detailed project plans, including timelines, resource requirements and milestones Coordinate cross-functional teams, acting as the central point of contact between engineering, operations, commercial teams and external stakeholders Supervise field implementation activities including technical site surveys, hardware/software installations, system integration and testing Monitor risks, dependencies and progress across multiple workstreams, resolving blockers and escalating where necessary Ensure compliance with UK energy regulations, engineering standards, and internal QA protocols Champion continuous improvement - identify process inefficiencies and lead initiatives to drive operational excellence Provide regular project reporting and executive updates to senior leadership Drive end-to-end cloud-to-cloud API integration efforts with partners and internal engineers, enabling real-time, reliable data interoperability. Run agile processes including sprint planning, retrospectives and release coordination Why join Voltalis? Opportunity to be part of a mission-driven company tackling the climate crisis Competitive salary and benefits Collaborative and supportive working culture Be part of an innovative and rapidly growing UK team Preferred Experience Degree in Engineering, Project Management, or a related technical discipline Minimum 7 years of project management experience, with a strong track record in complex engineering or infrastructure projects (e.g. energy, utilities, telecoms, smart tech, or construction) Proven success in delivering field-based hardware deployments alongside scalable IoT platform integrations in energy or utilities environments. Strong working knowledge of project management methodologies (e.g. Agile, PRINCE2, Waterfall) Excellent stakeholder management skills - able to collaborate across technical and non-technical teams Confident decision-maker, with the ability to manage multiple concurrent priorities in a fast-paced environment Outstanding organisational, analytical, and communication skills Willingness to travel across the UK for site and partner visits Full UK driving licence Experience in demand-side response, smart grid technologies, or distributed energy resource management Technical familiarity with IoT systems, electrical installations, or energy automation platforms Proficiency in project tools such as MS Project Power BI, or equivalent Bilingual in English and French Experience working in a startup or high-growth environment
Jul 17, 2025
Full time
Voltalis is a leading innovator in energy optimisation and promoting sustainable energy solutions. Our mission is to balance energy supply and demand, reduce carbon footprints, and enhance energy efficiency for our clients and partners. Our UK team is growing, and we are looking for passionate individuals to join us on this journey. Job Description This role is critical to leading the technical deployment and scaling of Voltalis' energy flexibility solutions across the UK. You will drive project strategy, execution, and team coordination ensuring delivery on time, on budget and to the highest quality standards. You will work closely with the UK Operations Director, Head of Activation and cross-functional teams (product, technical, field operations, marketing and customer support), leading projects from planning through to go-live and operational success. Key Responsibilities Lead complex technical projects end-to-end, from requirements gathering and design through to execution, delivery and post-launch optimisation Translate business goals into detailed project plans, including timelines, resource requirements and milestones Coordinate cross-functional teams, acting as the central point of contact between engineering, operations, commercial teams and external stakeholders Supervise field implementation activities including technical site surveys, hardware/software installations, system integration and testing Monitor risks, dependencies and progress across multiple workstreams, resolving blockers and escalating where necessary Ensure compliance with UK energy regulations, engineering standards, and internal QA protocols Champion continuous improvement - identify process inefficiencies and lead initiatives to drive operational excellence Provide regular project reporting and executive updates to senior leadership Drive end-to-end cloud-to-cloud API integration efforts with partners and internal engineers, enabling real-time, reliable data interoperability. Run agile processes including sprint planning, retrospectives and release coordination Why join Voltalis? Opportunity to be part of a mission-driven company tackling the climate crisis Competitive salary and benefits Collaborative and supportive working culture Be part of an innovative and rapidly growing UK team Preferred Experience Degree in Engineering, Project Management, or a related technical discipline Minimum 7 years of project management experience, with a strong track record in complex engineering or infrastructure projects (e.g. energy, utilities, telecoms, smart tech, or construction) Proven success in delivering field-based hardware deployments alongside scalable IoT platform integrations in energy or utilities environments. Strong working knowledge of project management methodologies (e.g. Agile, PRINCE2, Waterfall) Excellent stakeholder management skills - able to collaborate across technical and non-technical teams Confident decision-maker, with the ability to manage multiple concurrent priorities in a fast-paced environment Outstanding organisational, analytical, and communication skills Willingness to travel across the UK for site and partner visits Full UK driving licence Experience in demand-side response, smart grid technologies, or distributed energy resource management Technical familiarity with IoT systems, electrical installations, or energy automation platforms Proficiency in project tools such as MS Project Power BI, or equivalent Bilingual in English and French Experience working in a startup or high-growth environment
This is an amazing opportunity for an email marketing enthusiast to add value to the company's growing marketing automation activity, joining our energetic and fast-paced Hult Marketing Automation Team at its head office in London. In the role of Marketing Automation Specialist you will report to the Marketing Automation Manager, leveraging data and Salesforce Marketing Cloud functionality to build, optimise and better report on our email campaigns. You will work closely with the Brand Marketing, Event Marketing & Creative teams to drive high quality email campaigns across all stages of our customer cycle. We are looking for a highly motivated and self-driven individual, that wants to step up and push new technology across our campaigns. This role is ideal for someone who has good CRM campaign experience but looking to develop more technical understanding and skills within the Salesforce Marketing Cloud environment. Key responsibilities: Working with Marketing Automation Specialists to build and execute efficient, intelligent email campaigns and automation programs. Liaising with marketing, creative and copy stakeholders to coordinate high volume email campaigns across our customer lifecycle Monitor automation health reporting and proactively troubleshoot any issues that arise Work to optimise existing automations to ensure best practice Support on any projects that may impact Salesforce Marketing Cloud The right candidate will have a great opportunity to develop a career with a friendly and supportive team, in a fast-growing space, working with technology, brand marketing and digital marketing. Key Skills: Able to work in a fast-paced, rapidly changing environment Ability to communicate well with cross-functional stakeholders Motivated to learn and grow within the role Experience with Salesforce Marketing Cloud or similar Email Marketing platform Interest in technology side of marketing KPI focused HTML editing SQL knowledge preferred Experience: Good written and spoken English skills Digital marketing: 2+ years Worked with HTML SQL experience or strong appetite to learn About us Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world. What we do Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes , and Bloomberg Businessweek , Hult offers undergraduate, graduate, and executive education programs across its global campuses and rotation centers in Boston, San Francisco, London, Dubai, and New York. The school's philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow. Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world's most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now we're looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it's through our diversity that we find our strength. Mission statement We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being. Equal opportunities at Hult Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you. Want to learn more about life at EF? Follow us on social.
Jul 17, 2025
Full time
This is an amazing opportunity for an email marketing enthusiast to add value to the company's growing marketing automation activity, joining our energetic and fast-paced Hult Marketing Automation Team at its head office in London. In the role of Marketing Automation Specialist you will report to the Marketing Automation Manager, leveraging data and Salesforce Marketing Cloud functionality to build, optimise and better report on our email campaigns. You will work closely with the Brand Marketing, Event Marketing & Creative teams to drive high quality email campaigns across all stages of our customer cycle. We are looking for a highly motivated and self-driven individual, that wants to step up and push new technology across our campaigns. This role is ideal for someone who has good CRM campaign experience but looking to develop more technical understanding and skills within the Salesforce Marketing Cloud environment. Key responsibilities: Working with Marketing Automation Specialists to build and execute efficient, intelligent email campaigns and automation programs. Liaising with marketing, creative and copy stakeholders to coordinate high volume email campaigns across our customer lifecycle Monitor automation health reporting and proactively troubleshoot any issues that arise Work to optimise existing automations to ensure best practice Support on any projects that may impact Salesforce Marketing Cloud The right candidate will have a great opportunity to develop a career with a friendly and supportive team, in a fast-growing space, working with technology, brand marketing and digital marketing. Key Skills: Able to work in a fast-paced, rapidly changing environment Ability to communicate well with cross-functional stakeholders Motivated to learn and grow within the role Experience with Salesforce Marketing Cloud or similar Email Marketing platform Interest in technology side of marketing KPI focused HTML editing SQL knowledge preferred Experience: Good written and spoken English skills Digital marketing: 2+ years Worked with HTML SQL experience or strong appetite to learn About us Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world. What we do Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes , and Bloomberg Businessweek , Hult offers undergraduate, graduate, and executive education programs across its global campuses and rotation centers in Boston, San Francisco, London, Dubai, and New York. The school's philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow. Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world's most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now we're looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it's through our diversity that we find our strength. Mission statement We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being. Equal opportunities at Hult Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you. Want to learn more about life at EF? Follow us on social.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 billion appointments to date . The company is headquartered in London, United Kingdom , with 12 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business. Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to do their jobs effectively through reliable IT infrastructure and support, ensuring compliance with company and security standards at Fresha. This is a great opportunity for someone looking to work in a fast-paced and dynamic environment who enjoys working autonomously, likes to take on challenges, and wants to make a meaningful impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 5 days per week in London What you will be doing Support and maintain our ISO27001-certified environment, ensuring continuous compliance Support employee onboarding and offboarding processes, including device setup and account management. Manage global laptop deployment and hardware provisioning for employees worldwide. Maintain network connectivity and infrastructure across multiple sites Assist with security investigations and incident response activities Resolve IT issues and provide technical support within office environments Collaborate closely with security, compliance, and other technical teams Coordinate with vendors and suppliers to procure office technology and IT equipment Establish and maintain meeting room technology standards across all locations Monitor and optimise IT systems' performance and reliability Maintain documentation of IT processes, procedures, and inventory This list is not exhaustive, and there may be other activities you are required to deliver. What we are looking for 4+ years of experience in IT operations or similar technical role Experience with Google Workspace administration and Slack management Experience in fast-growing technology companies Ability to code and use AI tools extensively for automation and efficiency Strong understanding of information security frameworks, particularly ISO27001 Experience with enterprise device management and deployment at scale Knowledge of networking fundamentals and troubleshooting Familiarity with security tools and incident response procedures Experience supporting remote and hybrid work environments Strong vendor management and procurement skills Excellent problem-solving and communication abilities Ability to work across multiple time zones and support global operations Added bonus Experience with cloud platforms (AWS, Azure, GCP) Knowledge of compliance frameworks beyond ISO27001 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video call with a member from the Talent Team - 30 - 60 minutes 1st stage - Technical Video call/In-person interview with our Head of Security & Compliance- Up to 30 minutes Tech stage - Technical Video call/In-person interview with our IT Engineer and Head of Security & Compliance - up to 1 hour Final stage - Video call/In-person meet with our CTO - up to 1 hour We aim to complete the entire interview process and deliver feedback within 4 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe £30,000 - £52,000 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Jul 17, 2025
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 billion appointments to date . The company is headquartered in London, United Kingdom , with 12 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are seeking an exceptional Senior IT Operations Engineer to join our global business. Reporting directly to the IT Manager and working collaboratively with the Security and Compliance teams, you will be accountable for enabling our international workforce to do their jobs effectively through reliable IT infrastructure and support, ensuring compliance with company and security standards at Fresha. This is a great opportunity for someone looking to work in a fast-paced and dynamic environment who enjoys working autonomously, likes to take on challenges, and wants to make a meaningful impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 5 days per week in London What you will be doing Support and maintain our ISO27001-certified environment, ensuring continuous compliance Support employee onboarding and offboarding processes, including device setup and account management. Manage global laptop deployment and hardware provisioning for employees worldwide. Maintain network connectivity and infrastructure across multiple sites Assist with security investigations and incident response activities Resolve IT issues and provide technical support within office environments Collaborate closely with security, compliance, and other technical teams Coordinate with vendors and suppliers to procure office technology and IT equipment Establish and maintain meeting room technology standards across all locations Monitor and optimise IT systems' performance and reliability Maintain documentation of IT processes, procedures, and inventory This list is not exhaustive, and there may be other activities you are required to deliver. What we are looking for 4+ years of experience in IT operations or similar technical role Experience with Google Workspace administration and Slack management Experience in fast-growing technology companies Ability to code and use AI tools extensively for automation and efficiency Strong understanding of information security frameworks, particularly ISO27001 Experience with enterprise device management and deployment at scale Knowledge of networking fundamentals and troubleshooting Familiarity with security tools and incident response procedures Experience supporting remote and hybrid work environments Strong vendor management and procurement skills Excellent problem-solving and communication abilities Ability to work across multiple time zones and support global operations Added bonus Experience with cloud platforms (AWS, Azure, GCP) Knowledge of compliance frameworks beyond ISO27001 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video call with a member from the Talent Team - 30 - 60 minutes 1st stage - Technical Video call/In-person interview with our Head of Security & Compliance- Up to 30 minutes Tech stage - Technical Video call/In-person interview with our IT Engineer and Head of Security & Compliance - up to 1 hour Final stage - Video call/In-person meet with our CTO - up to 1 hour We aim to complete the entire interview process and deliver feedback within 4 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe £30,000 - £52,000 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
Jul 17, 2025
Full time
Overview The Director, Business Development in Aviation Training Solutions (SaaS) is responsible for driving significant growth and expanding the market presence of our SaaS training solutions into the Aviation industry. This role is dedicated to developing and executing innovative business development strategies that leverage regulatory expertise to secure new clients, increase SaaS market share in the AVSEC industry, forge strategic partnerships with government officials, and stay ahead of competitors in a rapidly evolving marketplace. A key focus of this role is to ensure our screener AVSEC SaaS products consistently deliver high performance while meeting stringent aviation security regulations, providing customers with compliant training and assessment solutions. The role holder brings extensive experience in screener training and assessment, a deep understanding of industry regulations, and a proven record of scaling SaaS solutions in a competitive market. Responsibilities Business Development & Growth: Develop and implement a high-impact, growth-focused, business development strategy aimed at expanding SaaS revenue and increasing market share for SaaS products . Build a robust sales strategy and pipeline that enters new markets and geographies. Identify, evaluate, and secure new business opportunities to drive rapid expansion. Launch initiatives designed to upsell and cross-sell our SaaS solutions, capitalizing on emerging market opportunities. Deliver monthly and quarterly revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts, ensuring compliance with all regulatory requirements. Collaborate with internal and external stakeholders to develop compelling proposals that address both business needs and regulatory mandates, maximizing our success in securing public sector contracts. Identify and secure relevant government grants, subsidies, and funding opportunities that align with our strategic objectives and bolster revenue growth. Regulatory & Industry Expertise: Maintain a deep understanding of AVSEC training industry and standards, with a specific focus on how our SaaS products can support customers and/or regulators meet these standards. Establish and nurture relationships with regulatory bodies, and strategic partners across regulated markets (e.g., CAA, DfT, ICAO etc.). Translate regulatory mandates into actionable training sales that enhances security screening protocols, aligning with international best practices. Analytics & Data: Develop analytical reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation and competitive analysis to tailor strategies that accelerate revenue growth and market penetration for SaaS. Regularly report on performance metrics to the executive team, making actionable recommendations for scaling operations and future sales pipeline. Marketing & Communications: Collaborate closely with the marketing team to design and implement integrated marketing strategies that support business development and drive growth. Support with the creation and dissemination of compelling marketing content-including digital campaigns, case studies, webinars, and thought leadership pieces-that highlights our regulatory compliance and industry expertise. Drive brand positioning and market awareness initiatives to generate qualified leads and enhance the company's reputation in the AVSEC training space. Utilize marketing analytics and automation tools to measure campaign effectiveness, optimize customer engagement, and support the sales pipeline with targeted messaging and lead nurturing efforts. Represent the company at industry events and conferences, acting as a brand ambassador and contributing to the development of a robust marketing presence in key markets. • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. • Demonstrate behavior consistent with the company's Code of Ethics and Conduct. • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Additional certifications in sales excellence, business development, or AVSEC industry-specific compliance are considered advantageous. Experience: Minimum of 10 years of experience in SaaS sales and/or business development. Minimum of 5 years' demonstrated experience in aviation security (AVSEC) training, with a solid understanding of training industry standards, regulation, image analysis, and practices. Proven experience in driving significant revenue growth and expanding market share for SaaS products, particularly in regulated industries. Deep understanding of the AVSEC training industry, with a focus on screener training and assessment. Proven ability to develop winning proposals and navigate compliance requirements in the public sector. Expertise in leveraging data analytics to inform strategic decision-making, optimize sales performance, and forecast revenue growth. Additional: The role holder must: Be able to successfully obtain a Background Check (CRC) and Counter Terrorism Check (CTC). Have their identity verified and be able to prove they have the right to live and work in the UK. Be able to obtain UK SC level security clearance, which includes a full 5-year UK background check.
