About the role As a Payroll Advisor for Moorepay you'll be responsible for providing payroll support. You ll be communicating with clients, delivering a flexible and proactive payroll administration service in line with agreed timescales and service level agreements. Working within a multi-skilled team environment, you will play a critical role in providing a first class, professional service to our clients, recognising the importance of everyone providing a great client experience. This is a full-time, hybrid role working in our Swinton office Tuesday-Thursday with Mondays and Fridays working from home. Key responsibilities include: Working in a team alongside Payroll Assistants and other Payroll Advisors to ensure client payrolls are managed timely, accurately, and securely. Owning and taking responsibility for the client journey, always ensuring service excellence. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Knowledge sharing with peers to create a team of payroll experts. Coach and mentor Payroll Assistants, helping them become payroll and Moorepay system subject matter experts. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Learning from our experienced Strategic Payroll Managers to become a subject matter expert yourself. Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars. Skills & experience Previous experience working in Payroll, at Administrator or Advisor level. CIPP or equivalent qualifications are desirable. Excellent ability in building positive customer relationships. Excellent interpersonal and communication skills. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance, life assurance 4x salary, and enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jan 13, 2025
Full time
About the role As a Payroll Advisor for Moorepay you'll be responsible for providing payroll support. You ll be communicating with clients, delivering a flexible and proactive payroll administration service in line with agreed timescales and service level agreements. Working within a multi-skilled team environment, you will play a critical role in providing a first class, professional service to our clients, recognising the importance of everyone providing a great client experience. This is a full-time, hybrid role working in our Swinton office Tuesday-Thursday with Mondays and Fridays working from home. Key responsibilities include: Working in a team alongside Payroll Assistants and other Payroll Advisors to ensure client payrolls are managed timely, accurately, and securely. Owning and taking responsibility for the client journey, always ensuring service excellence. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Knowledge sharing with peers to create a team of payroll experts. Coach and mentor Payroll Assistants, helping them become payroll and Moorepay system subject matter experts. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Learning from our experienced Strategic Payroll Managers to become a subject matter expert yourself. Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars. Skills & experience Previous experience working in Payroll, at Administrator or Advisor level. CIPP or equivalent qualifications are desirable. Excellent ability in building positive customer relationships. Excellent interpersonal and communication skills. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance, life assurance 4x salary, and enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Title: Payroll Administrator Salary: £36,000 p/a Location: Berkshire Contract: Permanent JGA are delighted to be working with a successful organisation looking to add a Payroll Administrator its team. Responsibilities include: Ensure employees are paid accurately and on time Carry out end-to-end payroll processing for a weekly (c250 employees) and a monthly (c3500 employees) payroll Process employee timesheets Maintain accurate employee payroll records Process statutory payments such as SMP and SSP Process employee benefit and pension schemes Process third party payments through Oracle Ensure compliance with HMRC & filing RTI returns Foster communication and collaboration between various departments Support payroll reporting and reconciliation Ad-hoc payroll or other administrative duties as required Skills & experience required: Proven understanding of payroll process and UK payroll legislation Knowledge of Oracle Payroll Excellent accuracy and attention to detail with strong numeracy skills Proficient with relevant MS Office Suite applications including Excel V-Look ups Ability to work at pace and under pressure Ability to prioritise, multitask and escalate where necessary Strong Customer Service focus Proactive with a desire to learn A positive team orientated outlook 2 years experience within a similar sized payroll function (Desirable) CIPP or CIPD qualifications (Desirable) If this sounds like you, please apply today or reach out to Freddy at JGA. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Jan 12, 2025
Full time
Title: Payroll Administrator Salary: £36,000 p/a Location: Berkshire Contract: Permanent JGA are delighted to be working with a successful organisation looking to add a Payroll Administrator its team. Responsibilities include: Ensure employees are paid accurately and on time Carry out end-to-end payroll processing for a weekly (c250 employees) and a monthly (c3500 employees) payroll Process employee timesheets Maintain accurate employee payroll records Process statutory payments such as SMP and SSP Process employee benefit and pension schemes Process third party payments through Oracle Ensure compliance with HMRC & filing RTI returns Foster communication and collaboration between various departments Support payroll reporting and reconciliation Ad-hoc payroll or other administrative duties as required Skills & experience required: Proven understanding of payroll process and UK payroll legislation Knowledge of Oracle Payroll Excellent accuracy and attention to detail with strong numeracy skills Proficient with relevant MS Office Suite applications including Excel V-Look ups Ability to work at pace and under pressure Ability to prioritise, multitask and escalate where necessary Strong Customer Service focus Proactive with a desire to learn A positive team orientated outlook 2 years experience within a similar sized payroll function (Desirable) CIPP or CIPD qualifications (Desirable) If this sounds like you, please apply today or reach out to Freddy at JGA. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
The Product Marketing Manager , Learning, will execute the go-to-market strategy, positioning, and messaging for the market-leading products within our Learning and Curriculum suite. This role involves collaborating with cross-functional teams, including product development, sales, customer experience, marketing, and support, to ensure that these products are positioned to drive growth, engagement, and customer satisfaction. The ideal candidate is an up-and-coming product marketer with an understanding of SaaS business models, EdTech trends, and an ability to deliver compelling product narratives that resonate with educators, school administrators, and decision-makers. KEY RESPONSIBILITIES Go-to-Market Strategy: Co-develop and execute the global go-to-market (GTM) strategy for product launches, feature updates, and platform improvements, ensuring alignment with overall business goals and close collaboration with each region. Product Positioning & Messaging: Craft clear, compelling product positioning and messaging that differentiates your products in the market and addresses schools' unique needs. Customer Insights & Persona Development: Conduct market research to gather insights on target audiences, buyer personas, the competitive landscape, and customer needs. Translate the findings into actionable marketing strategies. Sales Enablement: Collaborate with our Sales Enablement team to help them equip the sales team with tools, collateral, and training to communicate the most compelling value proposition effectively. This includes creating externally facing collateral such as case studies or product brochures. Content Development: Collaborate with branding and product teams to develop thought leadership content, product videos, blog posts, webinars, whitepapers, and product documentation to drive awareness and engagement. Cross-functional Collaboration: Work closely with product managers to understand the roadmap and ensure the market is educated on new features, updates, and product benefits. Collaborate with customer success to ensure seamless onboarding and customer retention strategies. Performance Tracking & Optimization: Use data-driven insights to measure the effectiveness of product marketing efforts, optimize campaigns, and improve the overall customer journey across both platforms. Who are we looking for? Experience: 2 years of experience in product marketing within B2B SaaS. Product Marketing Knowledge: Proven track record of successfully launching and marketing a SaaS product, focusing on adoption/revenue metrics, preferably within a multi-product, international environment. EdTech Knowledge: An understanding of the challenges schools, educators, and administrators face is a plus. Sales Enablement Skills: Experience developing sales collateral that effectively communicates product value and drives customer acquisition and retention. Analytical & Data-Driven: Ability to analyze market data, customer insights, and product performance to inform marketing strategies. Cross-Functional Collaboration: Ability to work seamlessly with product, sales, customer experience, and marketing teams, ensuring alignment and consistent messaging. Strong Communication Skills: Excellent written and verbal communication skills, with the ability to create clear, concise, and compelling content. DISCRIMINATION DECLARATION All qualified applicants will be considered for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits: Base salary is based on experience, and performance bonuses are based on KPIs. Monthly Health & Wellness Allowance. Office lunch & team socials. Professional Development opportunities. Unlimited book budget. Additional benefits such as pension and 25 days holiday also apply. ABOUT FARIA EDUCATION GROUP For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide. Careers at Faria Education Group
Jan 12, 2025
Full time
The Product Marketing Manager , Learning, will execute the go-to-market strategy, positioning, and messaging for the market-leading products within our Learning and Curriculum suite. This role involves collaborating with cross-functional teams, including product development, sales, customer experience, marketing, and support, to ensure that these products are positioned to drive growth, engagement, and customer satisfaction. The ideal candidate is an up-and-coming product marketer with an understanding of SaaS business models, EdTech trends, and an ability to deliver compelling product narratives that resonate with educators, school administrators, and decision-makers. KEY RESPONSIBILITIES Go-to-Market Strategy: Co-develop and execute the global go-to-market (GTM) strategy for product launches, feature updates, and platform improvements, ensuring alignment with overall business goals and close collaboration with each region. Product Positioning & Messaging: Craft clear, compelling product positioning and messaging that differentiates your products in the market and addresses schools' unique needs. Customer Insights & Persona Development: Conduct market research to gather insights on target audiences, buyer personas, the competitive landscape, and customer needs. Translate the findings into actionable marketing strategies. Sales Enablement: Collaborate with our Sales Enablement team to help them equip the sales team with tools, collateral, and training to communicate the most compelling value proposition effectively. This includes creating externally facing collateral such as case studies or product brochures. Content Development: Collaborate with branding and product teams to develop thought leadership content, product videos, blog posts, webinars, whitepapers, and product documentation to drive awareness and engagement. Cross-functional Collaboration: Work closely with product managers to understand the roadmap and ensure the market is educated on new features, updates, and product benefits. Collaborate with customer success to ensure seamless onboarding and customer retention strategies. Performance Tracking & Optimization: Use data-driven insights to measure the effectiveness of product marketing efforts, optimize campaigns, and improve the overall customer journey across both platforms. Who are we looking for? Experience: 2 years of experience in product marketing within B2B SaaS. Product Marketing Knowledge: Proven track record of successfully launching and marketing a SaaS product, focusing on adoption/revenue metrics, preferably within a multi-product, international environment. EdTech Knowledge: An understanding of the challenges schools, educators, and administrators face is a plus. Sales Enablement Skills: Experience developing sales collateral that effectively communicates product value and drives customer acquisition and retention. Analytical & Data-Driven: Ability to analyze market data, customer insights, and product performance to inform marketing strategies. Cross-Functional Collaboration: Ability to work seamlessly with product, sales, customer experience, and marketing teams, ensuring alignment and consistent messaging. Strong Communication Skills: Excellent written and verbal communication skills, with the ability to create clear, concise, and compelling content. DISCRIMINATION DECLARATION All qualified applicants will be considered for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits: Base salary is based on experience, and performance bonuses are based on KPIs. Monthly Health & Wellness Allowance. Office lunch & team socials. Professional Development opportunities. Unlimited book budget. Additional benefits such as pension and 25 days holiday also apply. ABOUT FARIA EDUCATION GROUP For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide. Careers at Faria Education Group
Are you passionate about helping people succeed? Our client, a truly leading global automotive technology organisation, believes in empowering learners to reach their full potential. As a Learner Support Officer and Funding Administrator , you ll play a vital role in supporting learners and ensuring the smooth running of their government-funded training programmes. About the Role In this dynamic and rewarding role, you ll manage a caseload of learners, including those with additional needs, and ensure they receive the support and funding they deserve. You ll also lead safeguarding efforts across apprenticeship sites, ensuring every learner feels safe and supported. Your organisational skills will shine as you handle funding data, maintain accurate records, and support compliance with government regulations. Collaborating with teams across the UK, you ll provide expert guidance, deliver training, and contribute to the success of the company's renowned apprenticeship programmes. What s in It for You? Competitive salary of £28,000 - £35,000 with excellent annual bonus opportunities. Pension contributions matched up to 8%. 25 days holiday plus bank holidays. Health cash plan, life assurance, and other discounted benefits. Personal and professional development opportunities within a global organisation. Key Responsibilities: Provide specialist support to learners with additional needs, including those with SEND or Education and Health Care Plans. Ensure compliance with funding rules and maintain accurate documentation for government audits. Lead safeguarding initiatives across UK apprenticeship sites. Manage learner data, funding submissions, and reports using government portals and internal systems. Train and guide staff to ensure consistency in learner support processes. Support the wider team with administration, events, and day-to-day operations. What We re Looking For: Strong organisational and decision-making skills. Experience with learner support, government-funded programmes, or the training sector (desirable but not essential). A collaborative, customer-focused attitude with excellent communication skills. Determined, energetic, and flexible with a passion for making a difference. You will be part of a company that is driven by innovation and a commitment to improving the quality of life worldwide. Join our client, the leading global automotive technology company, and make a real difference in the lives of learners and the future of the automotive industry. Apply now and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Jan 11, 2025
Full time
Are you passionate about helping people succeed? Our client, a truly leading global automotive technology organisation, believes in empowering learners to reach their full potential. As a Learner Support Officer and Funding Administrator , you ll play a vital role in supporting learners and ensuring the smooth running of their government-funded training programmes. About the Role In this dynamic and rewarding role, you ll manage a caseload of learners, including those with additional needs, and ensure they receive the support and funding they deserve. You ll also lead safeguarding efforts across apprenticeship sites, ensuring every learner feels safe and supported. Your organisational skills will shine as you handle funding data, maintain accurate records, and support compliance with government regulations. Collaborating with teams across the UK, you ll provide expert guidance, deliver training, and contribute to the success of the company's renowned apprenticeship programmes. What s in It for You? Competitive salary of £28,000 - £35,000 with excellent annual bonus opportunities. Pension contributions matched up to 8%. 25 days holiday plus bank holidays. Health cash plan, life assurance, and other discounted benefits. Personal and professional development opportunities within a global organisation. Key Responsibilities: Provide specialist support to learners with additional needs, including those with SEND or Education and Health Care Plans. Ensure compliance with funding rules and maintain accurate documentation for government audits. Lead safeguarding initiatives across UK apprenticeship sites. Manage learner data, funding submissions, and reports using government portals and internal systems. Train and guide staff to ensure consistency in learner support processes. Support the wider team with administration, events, and day-to-day operations. What We re Looking For: Strong organisational and decision-making skills. Experience with learner support, government-funded programmes, or the training sector (desirable but not essential). A collaborative, customer-focused attitude with excellent communication skills. Determined, energetic, and flexible with a passion for making a difference. You will be part of a company that is driven by innovation and a commitment to improving the quality of life worldwide. Join our client, the leading global automotive technology company, and make a real difference in the lives of learners and the future of the automotive industry. Apply now and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Engagement & Development Co-Ordinator Location: Central London, with up to two days a week from home Job Type: Full-time. Some travel with overnight stays (approximately once a month) and occasional weekend work with time off in lieu. Contract Type: Permanent Salary: £34-36k per annum+ 8% pension contribution About the Organisation They offer a unique and important support service which provides impartial information, advice and guidance for parents who are making decisions about antenatal tests and results. They provide independent, accurate, unbiased information to help parents make the decisions that are right for them. Their organisation is made up of emotionally intelligent, compassionate, and passionate individuals committed to pro-choice principles. About the role A unique and dynamic role, the Engagement and Development Co-ordinator will: • Promote their work to health professionals, retaining and building sustainable relationships • Develop and deliver training sessions and projects to help raise standards of care and disseminate best practice • Help generate funds for them through such projects • Offer sensitive and impartial information and support to users of their helpline and bereaved parent members of the organisation • Share in the general administration e.g. answering enquiries, production of newsletters, annual information and support day, conferences etc. Requirements/Person Specification They don't expect you to have knowledge of the subject area or have a medical background as extensive training will be provided on the job. What you will need to bring is: • Unwavering commitment to the principle of women making their own reproductive decisions • High level of emotional intelligence with excellent communication, presentation, and interpersonal skills • Ability to learn quickly and a keenness to be an integral part of a small team • Charity sector experience would be useful. How to apply Please ensure you read the candidate information pack before applying. Click here to apply by submitting your CV and a cover letter. Please use the first part of the cover letter as an opportunity to add to the information you have shared in your CV and ensure that you cover the question below relating your experience to the criteria in the job specification. Why are you interested in the Engagement & Development Co-ordinator role? In the second part of the cover letter, please answer the following questions (max 250 words per answer). 1. Imagine you are preparing a presentation for a group of healthcare professionals to share the impact and importance of their work. How would you structure your presentation to ensure it is engaging and relevant to the audience and what would you highlight? 2. Can you describe a time when you had to support someone through a challenging situation, such as a colleague, friend or family member? How did you approach the situation to ensure they felt heard and supported, and what was the outcome? 3. Building strong relationships with healthcare professionals in antenatal care is crucial to our work. Can you share an example of a time when you successfully developed and maintained a relationship with a new contact? What steps did you take to build trust and collaboration? They want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact them if you require any assistance or adjustments so that they can help with making the application process work for you. The closing date for applications is Fri 31st January, initial interviews will take place the week after. Interviews with them will take place in the week commencing the 17th Feb. You will be asked to take part in a role-play scenario and to deliver a presentation at the interview. The title of the presentation will be shared in advance. They are fully committed to equality of opportunity and diversity and works with their clients to ensure that they recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams. They warmly welcome applications from all suitably qualified candidates. You may also have experience in the following: Marketing Manager, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, Engagement Manager etc. REF-
Jan 11, 2025
Full time
Engagement & Development Co-Ordinator Location: Central London, with up to two days a week from home Job Type: Full-time. Some travel with overnight stays (approximately once a month) and occasional weekend work with time off in lieu. Contract Type: Permanent Salary: £34-36k per annum+ 8% pension contribution About the Organisation They offer a unique and important support service which provides impartial information, advice and guidance for parents who are making decisions about antenatal tests and results. They provide independent, accurate, unbiased information to help parents make the decisions that are right for them. Their organisation is made up of emotionally intelligent, compassionate, and passionate individuals committed to pro-choice principles. About the role A unique and dynamic role, the Engagement and Development Co-ordinator will: • Promote their work to health professionals, retaining and building sustainable relationships • Develop and deliver training sessions and projects to help raise standards of care and disseminate best practice • Help generate funds for them through such projects • Offer sensitive and impartial information and support to users of their helpline and bereaved parent members of the organisation • Share in the general administration e.g. answering enquiries, production of newsletters, annual information and support day, conferences etc. Requirements/Person Specification They don't expect you to have knowledge of the subject area or have a medical background as extensive training will be provided on the job. What you will need to bring is: • Unwavering commitment to the principle of women making their own reproductive decisions • High level of emotional intelligence with excellent communication, presentation, and interpersonal skills • Ability to learn quickly and a keenness to be an integral part of a small team • Charity sector experience would be useful. How to apply Please ensure you read the candidate information pack before applying. Click here to apply by submitting your CV and a cover letter. Please use the first part of the cover letter as an opportunity to add to the information you have shared in your CV and ensure that you cover the question below relating your experience to the criteria in the job specification. Why are you interested in the Engagement & Development Co-ordinator role? In the second part of the cover letter, please answer the following questions (max 250 words per answer). 1. Imagine you are preparing a presentation for a group of healthcare professionals to share the impact and importance of their work. How would you structure your presentation to ensure it is engaging and relevant to the audience and what would you highlight? 2. Can you describe a time when you had to support someone through a challenging situation, such as a colleague, friend or family member? How did you approach the situation to ensure they felt heard and supported, and what was the outcome? 3. Building strong relationships with healthcare professionals in antenatal care is crucial to our work. Can you share an example of a time when you successfully developed and maintained a relationship with a new contact? What steps did you take to build trust and collaboration? They want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact them if you require any assistance or adjustments so that they can help with making the application process work for you. The closing date for applications is Fri 31st January, initial interviews will take place the week after. Interviews with them will take place in the week commencing the 17th Feb. You will be asked to take part in a role-play scenario and to deliver a presentation at the interview. The title of the presentation will be shared in advance. They are fully committed to equality of opportunity and diversity and works with their clients to ensure that they recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams. They warmly welcome applications from all suitably qualified candidates. You may also have experience in the following: Marketing Manager, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, Engagement Manager etc. REF-
Do you wish to work in a fun, varied professional environment? We are working with an Office leasing business who are seeking a Sales Administrator to be that first point of contact for all of their lovely customers in their business centre near Northfleet,Gravesend. The organisation provides the renting of accessible office space/meeting rooms etc for a wide range of local businesses as well as some storage for the general public. In this role as Sales Administrator , you will be working as a team of 3 (Assistant Manager and Store Manager who are professional and down to earth. You will be: Upselling office space and storage units to prospective customers Greeting your customers as they arrive to work in their leased offices Taking phone calls from prospective customers and talking through office sizes and options Undertaking some administration using Word/Excel (basic) keeping insurances up to date, updating maintenance logs and keeping compliance checks on track Receive post and deliveries and distribute to your customers Emailing customers (businesses) regarding office rental payments Answering customer queries Supporting on organising fun office themed events Ensuring all the office facilities e.g. kitchens/meeting rooms are fully stocked with drinks and biscuits, dishwasher is loaded, some light cleaning (they do have a cleaner too!) Support the Manager where required (You are a team of 3) To be successful in this role of Assistant Sales Administrator you will need: Some sales experience (this is not a hard sales roles but you will need to keep customers happy and attract new customers e.g. sell office space /storage space via incoming enquiries etc) Administration experience Good face to face customer service skills Good telephone manner Good organisational skills Happy to roll up your sleeves and get things done To have a pleasant and positive personality with a smart appearance Ability to work in a small professional team with a sense of humour Have a responsible, self motivated, mature attitude with a reliable approach to work Happy to undertake some lone working (on Saturday working only, one in every 3 Saturdays, 10am-3pm In return you will be working within a supportive management structure Full structured training Salary: £24k plus generous monthly and quarterly bonuses (totalling on average around an extra £5k per year) 20 days holiday (rising to 25 days) and Bank Holiday Healthshield plan (covering medical needs) Pension scheme Hours 40 hours total per week (between 8.30am to 5.30pm, one Saturday in every 3 weeks (10-3pm - always with two days off in the week)
Jan 10, 2025
Full time
Do you wish to work in a fun, varied professional environment? We are working with an Office leasing business who are seeking a Sales Administrator to be that first point of contact for all of their lovely customers in their business centre near Northfleet,Gravesend. The organisation provides the renting of accessible office space/meeting rooms etc for a wide range of local businesses as well as some storage for the general public. In this role as Sales Administrator , you will be working as a team of 3 (Assistant Manager and Store Manager who are professional and down to earth. You will be: Upselling office space and storage units to prospective customers Greeting your customers as they arrive to work in their leased offices Taking phone calls from prospective customers and talking through office sizes and options Undertaking some administration using Word/Excel (basic) keeping insurances up to date, updating maintenance logs and keeping compliance checks on track Receive post and deliveries and distribute to your customers Emailing customers (businesses) regarding office rental payments Answering customer queries Supporting on organising fun office themed events Ensuring all the office facilities e.g. kitchens/meeting rooms are fully stocked with drinks and biscuits, dishwasher is loaded, some light cleaning (they do have a cleaner too!) Support the Manager where required (You are a team of 3) To be successful in this role of Assistant Sales Administrator you will need: Some sales experience (this is not a hard sales roles but you will need to keep customers happy and attract new customers e.g. sell office space /storage space via incoming enquiries etc) Administration experience Good face to face customer service skills Good telephone manner Good organisational skills Happy to roll up your sleeves and get things done To have a pleasant and positive personality with a smart appearance Ability to work in a small professional team with a sense of humour Have a responsible, self motivated, mature attitude with a reliable approach to work Happy to undertake some lone working (on Saturday working only, one in every 3 Saturdays, 10am-3pm In return you will be working within a supportive management structure Full structured training Salary: £24k plus generous monthly and quarterly bonuses (totalling on average around an extra £5k per year) 20 days holiday (rising to 25 days) and Bank Holiday Healthshield plan (covering medical needs) Pension scheme Hours 40 hours total per week (between 8.30am to 5.30pm, one Saturday in every 3 weeks (10-3pm - always with two days off in the week)
SALES ADMINISTRATOR WARRINGTON - OFFICE BASED UPTO 30,000 + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a leading manufacturer who service a wide range of industry sectors. We are seeking a Sales Administrator who has experience in B2B sales, is motivated, adaptable and looking to progress in their sales career. This is a fantastic opportunity for someone from a Sales Admin, Sales Support, Sales Executive, Business Development, Account Management or similar role. THE ROLE: Inbound and outbound call handling. Manage and grow a portfolio of existing client accounts, ensuring satisfaction and repeat business. Collaborate closely with customers to understand their needs and offer tailored solutions. Provide exceptional customer service and after-sales support. Processing orders, emailing customers with updates and quotations. Stay up to date with new product launches, product specifications and product information. Maintaining and updating the company database. Answer phone calls when needs be to assist with any customer enquiries. Responding to customer enquiries via email. Provide general administrative support as needed. THE PERSON: Must want to progress in their Sales career. Must have a minimum of 2 years experience in B2B Sales. Be comfortable speaking with clients over the phone, over email and face to face. Be able to build long meaningful business relationships. Driving license is required as occasionally may be required to travel to visit customers further down the line of your career. Proficiency with CRM software and Microsoft Office Suite. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Jan 10, 2025
Full time
SALES ADMINISTRATOR WARRINGTON - OFFICE BASED UPTO 30,000 + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a leading manufacturer who service a wide range of industry sectors. We are seeking a Sales Administrator who has experience in B2B sales, is motivated, adaptable and looking to progress in their sales career. This is a fantastic opportunity for someone from a Sales Admin, Sales Support, Sales Executive, Business Development, Account Management or similar role. THE ROLE: Inbound and outbound call handling. Manage and grow a portfolio of existing client accounts, ensuring satisfaction and repeat business. Collaborate closely with customers to understand their needs and offer tailored solutions. Provide exceptional customer service and after-sales support. Processing orders, emailing customers with updates and quotations. Stay up to date with new product launches, product specifications and product information. Maintaining and updating the company database. Answer phone calls when needs be to assist with any customer enquiries. Responding to customer enquiries via email. Provide general administrative support as needed. THE PERSON: Must want to progress in their Sales career. Must have a minimum of 2 years experience in B2B Sales. Be comfortable speaking with clients over the phone, over email and face to face. Be able to build long meaningful business relationships. Driving license is required as occasionally may be required to travel to visit customers further down the line of your career. Proficiency with CRM software and Microsoft Office Suite. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Estate Agency Group Project Manager Potentially leading to a Directors position. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,00+. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 10, 2025
Full time
Estate Agency Group Project Manager Potentially leading to a Directors position. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,00+. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Position: Sales Administrator / Internal Sales / Order Processor Working Hours: Monday to Thursday: 8:00am - 4:30pm Friday: 8:00am - 4:00pm Weekly Paid Hours: 39.5 (Full-Time Position) Holidays: 20 days + Bank Holidays Salary: £26k - £29k Dependent on Experience About Us: We are seeking an ambitious and detail-oriented individual to join our team as a Sales Administrator / Internal Sales / Order Processor. In this role, you will be a key point of contact for our clients and suppliers, assisting with inquiries and managing orders across the business. Working closely with our administration team, you will play a crucial role in order processing, booking works, and handling costings to ensure smooth operations. Key Responsibilities: Prepare and send accurate quotations to customers. Process and book orders into the company database. Input and code work into the Access database for efficient tracking. Handle correspondence via phone and email, ensuring prompt and professional responses. Collaborate with the Reliant Rubber team to support organisational and communication needs. Maintain a well-organized workspace and ensure the office and shared areas are tidy and efficient. Skills and Qualifications: Proven experience in order processing. Proficiency in Microsoft Office Suite (including Word, Excel, and Access). Strong organisational and multitasking skills. Professional demeanour with excellent problem-solving abilities. Effective verbal communication skills. Ability to manage processes with attention to detail and accuracy. What We Offer: This is a full-time position with regular working hours and the opportunity to be part of a dynamic and supportive team. If you are organised, proactive, and passionate about providing exceptional service, we d love to hear from you!
Jan 10, 2025
Full time
Position: Sales Administrator / Internal Sales / Order Processor Working Hours: Monday to Thursday: 8:00am - 4:30pm Friday: 8:00am - 4:00pm Weekly Paid Hours: 39.5 (Full-Time Position) Holidays: 20 days + Bank Holidays Salary: £26k - £29k Dependent on Experience About Us: We are seeking an ambitious and detail-oriented individual to join our team as a Sales Administrator / Internal Sales / Order Processor. In this role, you will be a key point of contact for our clients and suppliers, assisting with inquiries and managing orders across the business. Working closely with our administration team, you will play a crucial role in order processing, booking works, and handling costings to ensure smooth operations. Key Responsibilities: Prepare and send accurate quotations to customers. Process and book orders into the company database. Input and code work into the Access database for efficient tracking. Handle correspondence via phone and email, ensuring prompt and professional responses. Collaborate with the Reliant Rubber team to support organisational and communication needs. Maintain a well-organized workspace and ensure the office and shared areas are tidy and efficient. Skills and Qualifications: Proven experience in order processing. Proficiency in Microsoft Office Suite (including Word, Excel, and Access). Strong organisational and multitasking skills. Professional demeanour with excellent problem-solving abilities. Effective verbal communication skills. Ability to manage processes with attention to detail and accuracy. What We Offer: This is a full-time position with regular working hours and the opportunity to be part of a dynamic and supportive team. If you are organised, proactive, and passionate about providing exceptional service, we d love to hear from you!
Job Title: Sales Support Coordinator Salary: £24,000 - £25,000 (DOE) Location: Newcastle Under Lyme Type: Full time/ Permanent Hours: Monday - Friday/ 40 hours per week The role Our client, a family run business that have been established in their field for over 70 years are currently on the hunt for a Sales Support Coordinator to join their team. As the Sales Support Coordinator you will be a confident administrator with great attention to detail and possess excellent customer service. As the Sales Support Coordinator you will play a vital role in support customer enquiries that come into the Business through webchats and any email enquiries. You will be confident in managing inbound calls from customers and have the ability to resolve any questions or queries effectively. In addition, as the Sales Support Coordinator you will use a CRM system to upload customer quotations and requirements. The role of the Sales Support Coordinator is a fast paced and busy one but a role that plays a pivotal role within the sales team. You will be very much a team player with excellent communication skills and thrive in a friendly yet busy environment. So, if sounds like you and you thrive on building customer relationships and are currently seeking a new and exciting career working within an established brand, then this is the perfect opportunity for you! Main duties and responsibilities Working with the public and private sectors, Education sector, architects, and contractors Provide online customers with sales support over the webchat Provide sales quotations and technical sales advice in a timely manner, responding to all online or webmail enquiries Provide "inbound tele-sales" support to the sales office, to provide a "fast-track" type service to ordering enquiries, issuing an email quotation Sign-off and collate into a monthly report all "web-sales" conversions, to include ecommerce (direct web-sales) and self-generated orders won Constructing written quotations utilising the in-house CRM system as required Ensuring customer receipt of quotation (pre- and post-quote) Sales Order Processing as required - Accurately inputting orders onto Sage business system when required Support to the Trader team as required Skills and experience sought Excellent written and verbal communication skills Meticulous attention to detail Have the confidence to read through bills of quantities and tender documents Experience of a tender process Strong organisation and time management skills to ensure that time is managed effectively Sales negotiation skills Excellent keyboard skills with experience of in-house database systems and MS Office Ability to work to a high level of accuracy with minimal supervision Positive, can-do attitude. Personal Qualities Team Player Confident with excellent communication skills Experience of using CRM systems Previous experience of managing quotations and purchase orders is an advantage Benefits 25 days' holiday entitlement, plus 8 bank holidays Competitive market salary and company pension scheme Discretionary annual profit share scheme Free on-site car parking via secure access-controlled gate Free hot & cold beverages, with onsite vending machines for cold drink and snacks Closing date: 14/7/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Jan 10, 2025
Full time
Job Title: Sales Support Coordinator Salary: £24,000 - £25,000 (DOE) Location: Newcastle Under Lyme Type: Full time/ Permanent Hours: Monday - Friday/ 40 hours per week The role Our client, a family run business that have been established in their field for over 70 years are currently on the hunt for a Sales Support Coordinator to join their team. As the Sales Support Coordinator you will be a confident administrator with great attention to detail and possess excellent customer service. As the Sales Support Coordinator you will play a vital role in support customer enquiries that come into the Business through webchats and any email enquiries. You will be confident in managing inbound calls from customers and have the ability to resolve any questions or queries effectively. In addition, as the Sales Support Coordinator you will use a CRM system to upload customer quotations and requirements. The role of the Sales Support Coordinator is a fast paced and busy one but a role that plays a pivotal role within the sales team. You will be very much a team player with excellent communication skills and thrive in a friendly yet busy environment. So, if sounds like you and you thrive on building customer relationships and are currently seeking a new and exciting career working within an established brand, then this is the perfect opportunity for you! Main duties and responsibilities Working with the public and private sectors, Education sector, architects, and contractors Provide online customers with sales support over the webchat Provide sales quotations and technical sales advice in a timely manner, responding to all online or webmail enquiries Provide "inbound tele-sales" support to the sales office, to provide a "fast-track" type service to ordering enquiries, issuing an email quotation Sign-off and collate into a monthly report all "web-sales" conversions, to include ecommerce (direct web-sales) and self-generated orders won Constructing written quotations utilising the in-house CRM system as required Ensuring customer receipt of quotation (pre- and post-quote) Sales Order Processing as required - Accurately inputting orders onto Sage business system when required Support to the Trader team as required Skills and experience sought Excellent written and verbal communication skills Meticulous attention to detail Have the confidence to read through bills of quantities and tender documents Experience of a tender process Strong organisation and time management skills to ensure that time is managed effectively Sales negotiation skills Excellent keyboard skills with experience of in-house database systems and MS Office Ability to work to a high level of accuracy with minimal supervision Positive, can-do attitude. Personal Qualities Team Player Confident with excellent communication skills Experience of using CRM systems Previous experience of managing quotations and purchase orders is an advantage Benefits 25 days' holiday entitlement, plus 8 bank holidays Competitive market salary and company pension scheme Discretionary annual profit share scheme Free on-site car parking via secure access-controlled gate Free hot & cold beverages, with onsite vending machines for cold drink and snacks Closing date: 14/7/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Sales Administrator Swindon £12+ p/hour DOE Monday to Friday, 09:00am - 17:00pm (1 hour lunch break) Job Purpose: To support all aspects of the onsite Sales Department. Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner. Key Responsibilities: General Working with the on-site team to achieve set targets. Facilitating future sales Meeting or exceeding sales goals Answering potential customer questions and follow-up call questions Closing sales and leading customer through purchasing process Understanding customer needs and offering solutions and support Maintaining record of calls through computerized system Answering customer complaints and doubts with solid information Updating database of prospective client information Creating Invoices and collecting debt Cold calling; making multiple outbound calls to potential customers. Assisting other team members as needed ROLE REQUIREMENT Experience, skills and knowledge will include: Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers. Able to demonstrate patience and enthusiasm while communicating with potential customers. Persuasive and goal-oriented with an energetic, professional, and friendly demeanour Eager to expand company with new sales, clients, and territories. Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently. In-depth understanding of company services and its position in the industry Previous cold calling experience in outbound call centre or related sales experience preferred. Able to work accurately under stress and pressure to meet competing deadlines. Excellent analytical and time-management skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Jan 10, 2025
Contractor
Sales Administrator Swindon £12+ p/hour DOE Monday to Friday, 09:00am - 17:00pm (1 hour lunch break) Job Purpose: To support all aspects of the onsite Sales Department. Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner. Key Responsibilities: General Working with the on-site team to achieve set targets. Facilitating future sales Meeting or exceeding sales goals Answering potential customer questions and follow-up call questions Closing sales and leading customer through purchasing process Understanding customer needs and offering solutions and support Maintaining record of calls through computerized system Answering customer complaints and doubts with solid information Updating database of prospective client information Creating Invoices and collecting debt Cold calling; making multiple outbound calls to potential customers. Assisting other team members as needed ROLE REQUIREMENT Experience, skills and knowledge will include: Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers. Able to demonstrate patience and enthusiasm while communicating with potential customers. Persuasive and goal-oriented with an energetic, professional, and friendly demeanour Eager to expand company with new sales, clients, and territories. Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently. In-depth understanding of company services and its position in the industry Previous cold calling experience in outbound call centre or related sales experience preferred. Able to work accurately under stress and pressure to meet competing deadlines. Excellent analytical and time-management skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Sales Administrator/Account Manager Hybrid Birmingham £28,000 - £35,000 per year Permanent What s on offer: Monday Friday 9am 5:30pm + 1 hour lunch break (flexible) Hybrid (2/3 days in the office) Salary of £28,000 - £35,000 (depending on experience) 30 days holiday plus bank holidays Pension scheme 4% contributions Health insurance (medical & dental) Free parking A fantastic opportunity has become available to join a well-established international company within the Birmingham area. If you are a student leaver or have experience working in a sale s supportive role, then this would be a fantastic opportunity for your next career step. Key Responsibilities: Actively pursue new internal leads via all available channels such as email, phone, social media etc, inform about companies software and organise meetings for sales team. Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service. Maintain customer records and assist sales team with account management. Handle administrative duties including data entry to ensure all sales data is up to date. Prepare quotations and ensure orders are processed in a timely manner. Manage existing contracts and annual software renewals. Coordinate with other departments internationally to resolve customer issues. Prepare and actively participate at events to identify new leads, coordinate and schedule meetings for sales team. Organise training courses and annual client events. Manage, order and keep stock of sales and promotional materials (brochures etc). Person Specification: pro-active and has a can-do attitude. Good organisational skills and ability to manage several responsibilities at the same time. Experience working with sales development process and/or CRM systems and data entry tasks is desirable. Ability to prioritise own workload, enjoy working as part of a team as well as own initiative. Good communication skills both oral and written, customer focus, accuracy and attention to detail. Good skills in Microsoft Word, PowerPoint, Excel and Outlook. Enthusiastic, energetic, hard-working and willing to learn.
Jan 10, 2025
Full time
Sales Administrator/Account Manager Hybrid Birmingham £28,000 - £35,000 per year Permanent What s on offer: Monday Friday 9am 5:30pm + 1 hour lunch break (flexible) Hybrid (2/3 days in the office) Salary of £28,000 - £35,000 (depending on experience) 30 days holiday plus bank holidays Pension scheme 4% contributions Health insurance (medical & dental) Free parking A fantastic opportunity has become available to join a well-established international company within the Birmingham area. If you are a student leaver or have experience working in a sale s supportive role, then this would be a fantastic opportunity for your next career step. Key Responsibilities: Actively pursue new internal leads via all available channels such as email, phone, social media etc, inform about companies software and organise meetings for sales team. Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service. Maintain customer records and assist sales team with account management. Handle administrative duties including data entry to ensure all sales data is up to date. Prepare quotations and ensure orders are processed in a timely manner. Manage existing contracts and annual software renewals. Coordinate with other departments internationally to resolve customer issues. Prepare and actively participate at events to identify new leads, coordinate and schedule meetings for sales team. Organise training courses and annual client events. Manage, order and keep stock of sales and promotional materials (brochures etc). Person Specification: pro-active and has a can-do attitude. Good organisational skills and ability to manage several responsibilities at the same time. Experience working with sales development process and/or CRM systems and data entry tasks is desirable. Ability to prioritise own workload, enjoy working as part of a team as well as own initiative. Good communication skills both oral and written, customer focus, accuracy and attention to detail. Good skills in Microsoft Word, PowerPoint, Excel and Outlook. Enthusiastic, energetic, hard-working and willing to learn.
What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames. Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive. We are seeking a highly organised and proactive administrator. You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy. You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples' lives within the local community. Position : Grants Administrator Responsible to : Chief Executive Location : Hampton, TW12 2SA. This is an office-based role, as you will be dealing with grant applicants in person. Salary : £26,500 per annum pro rata Contract : Permanent, Part time - 0.6 (22.5 hours per week) How to apply : Submit a CV and a 1-page statement about your relevant skills and motivation via the button below. Please refer to the Candidate Information Pack for the full job description and person specification. Closing date : 3rd February 2025 Please note, we're actively reviewing applications and interviews may be held on a rolling basis. The recruitment process may close early if a successful candidate is found. What you will be working on: Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager. Answering enquiries by phone, website, email and in person. Working with Grants Managers to prepare papers for grant committees, and other trustee meetings. Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes. Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly. Supporting the delivery of key strategic projects. Supporting communications, outreach and marketing work to promote Hampton Fund's work and grant making programmes. About you: This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail. This role is for you if you Are someone with a passion for community based support, and a team player with strong organisational and customer care skills. Have the ability to work comfortably with numerical and financial information. Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems. Are caring and compassionate, with good listening skills and understanding of vulnerabilities. Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook.
Jan 10, 2025
Full time
What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames. Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive. We are seeking a highly organised and proactive administrator. You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy. You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples' lives within the local community. Position : Grants Administrator Responsible to : Chief Executive Location : Hampton, TW12 2SA. This is an office-based role, as you will be dealing with grant applicants in person. Salary : £26,500 per annum pro rata Contract : Permanent, Part time - 0.6 (22.5 hours per week) How to apply : Submit a CV and a 1-page statement about your relevant skills and motivation via the button below. Please refer to the Candidate Information Pack for the full job description and person specification. Closing date : 3rd February 2025 Please note, we're actively reviewing applications and interviews may be held on a rolling basis. The recruitment process may close early if a successful candidate is found. What you will be working on: Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager. Answering enquiries by phone, website, email and in person. Working with Grants Managers to prepare papers for grant committees, and other trustee meetings. Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes. Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly. Supporting the delivery of key strategic projects. Supporting communications, outreach and marketing work to promote Hampton Fund's work and grant making programmes. About you: This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail. This role is for you if you Are someone with a passion for community based support, and a team player with strong organisational and customer care skills. Have the ability to work comfortably with numerical and financial information. Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems. Are caring and compassionate, with good listening skills and understanding of vulnerabilities. Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook.
Sales Administrator Swindon £12+ p/hour DOE Monday to Friday, 09:00am - 17:00pm (1 hour lunch break) Job Purpose: To support all aspects of the onsite Sales Department. Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner. Key Responsibilities: General Working with the on-site team to achieve set targets. Facilitating future sales Meeting or exceeding sales goals Answering potential customer questions and follow-up call questions Closing sales and leading customer through purchasing process Understanding customer needs and offering solutions and support Maintaining record of calls through computerized system Answering customer complaints and doubts with solid information Updating database of prospective client information Creating Invoices and collecting debt Cold calling; making multiple outbound calls to potential customers. Assisting other team members as needed ROLE REQUIREMENT Experience, skills and knowledge will include: Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers. Able to demonstrate patience and enthusiasm while communicating with potential customers. Persuasive and goal-oriented with an energetic, professional, and friendly demeanour Eager to expand company with new sales, clients, and territories. Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently. In-depth understanding of company services and its position in the industry Previous cold calling experience in outbound call centre or related sales experience preferred. Able to work accurately under stress and pressure to meet competing deadlines. Excellent analytical and time-management skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Jan 09, 2025
Contractor
Sales Administrator Swindon £12+ p/hour DOE Monday to Friday, 09:00am - 17:00pm (1 hour lunch break) Job Purpose: To support all aspects of the onsite Sales Department. Working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, transportation is arranged where necessary, invoicing is accurate, and debts are collected in a timely manner. Key Responsibilities: General Working with the on-site team to achieve set targets. Facilitating future sales Meeting or exceeding sales goals Answering potential customer questions and follow-up call questions Closing sales and leading customer through purchasing process Understanding customer needs and offering solutions and support Maintaining record of calls through computerized system Answering customer complaints and doubts with solid information Updating database of prospective client information Creating Invoices and collecting debt Cold calling; making multiple outbound calls to potential customers. Assisting other team members as needed ROLE REQUIREMENT Experience, skills and knowledge will include: Excellent verbal communication skills: the ability to call, connect with and interact with new and potential customers. Able to demonstrate patience and enthusiasm while communicating with potential customers. Persuasive and goal-oriented with an energetic, professional, and friendly demeanour Eager to expand company with new sales, clients, and territories. Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently. In-depth understanding of company services and its position in the industry Previous cold calling experience in outbound call centre or related sales experience preferred. Able to work accurately under stress and pressure to meet competing deadlines. Excellent analytical and time-management skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Sales Administrator Gillingham Up to £30k DOE Permanent full time role Monday to Friday 8:30am 4:30pm Exclusive new role you won t see this advertised anywhere else! Pearson Whiffin are pleased to be representing a well-known, reputable manufacturing business who have been established for over 100 years! Our client is looking for an experienced Sales Administrator to join their team on a full-time permanent basis. The ideal candidate will have previous experience in a similar role, the ability to work autonomously, an excellent attention to detail and excellent communication skills. Duties include: Providing administrative support to the Sales Manager; Processing and dispatching customer orders. Speaking with customers, predominantly via email, regarding orders, issues with orders, deliveries etc. Dealing with any delivery issues and updating customers with ETAs. Liaising with 3PLs. Export duties: liaising with freight forwarders, Certificates of Origin, Bills of Lading etc. Updating price lists. Providing quotations. Dealing with stock issues and liaising with the packing department to ensure enough stock is available. Invoicing. Uploading POs onto the system. Updating customer details on the database. To be considered for this role, you must have/be: Previous experience in a similar role. IT literate with a good understanding of Excel functions and CRM/ERP systems. A problem solver. An excellent communicator with the ability to build rapport. Able to work well within a small team as well the ability to work autonomously. Export experience would be a significant advantage. Please submit your CV today for consideration! This role is being handled by Hannah Sladden, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Jan 09, 2025
Full time
Sales Administrator Gillingham Up to £30k DOE Permanent full time role Monday to Friday 8:30am 4:30pm Exclusive new role you won t see this advertised anywhere else! Pearson Whiffin are pleased to be representing a well-known, reputable manufacturing business who have been established for over 100 years! Our client is looking for an experienced Sales Administrator to join their team on a full-time permanent basis. The ideal candidate will have previous experience in a similar role, the ability to work autonomously, an excellent attention to detail and excellent communication skills. Duties include: Providing administrative support to the Sales Manager; Processing and dispatching customer orders. Speaking with customers, predominantly via email, regarding orders, issues with orders, deliveries etc. Dealing with any delivery issues and updating customers with ETAs. Liaising with 3PLs. Export duties: liaising with freight forwarders, Certificates of Origin, Bills of Lading etc. Updating price lists. Providing quotations. Dealing with stock issues and liaising with the packing department to ensure enough stock is available. Invoicing. Uploading POs onto the system. Updating customer details on the database. To be considered for this role, you must have/be: Previous experience in a similar role. IT literate with a good understanding of Excel functions and CRM/ERP systems. A problem solver. An excellent communicator with the ability to build rapport. Able to work well within a small team as well the ability to work autonomously. Export experience would be a significant advantage. Please submit your CV today for consideration! This role is being handled by Hannah Sladden, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Are you an experienced, proactive and efficient Administrator, with excellent communication skills? Do you thrive in a busy and varied role supporting colleagues? If so, we have just registered a brilliant temporary role with one of our highly regarded clients. This will be a varied and responsible assignment. Starting as soon as possible, the successful candidate will be working a 40-hour week, Monday to Friday, in Central Oxford. There is no parking available, so do bear this in mind when applying. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary Office Administrator Responsibilities Meeting and greeting guests Liaising with the IT and facilities teams if there are issues with equipment Arranging meeting rooms Email management Setting up catering for clients Diary management Liaising with suppliers Database management Booking Zoom calls for staff Adding documents to SharePoint Temporary Office Administrator Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded. prestigious organisation The Company Our fascinating client is based in Central Oxford where there is no parking. Please bear this in mind when you apply. Temporary Office Administrator Requirements The successful candidate will demonstrate experience of working in a fast paced office setting, assisting with a range of clerical tasks. It will be key that you can use the MS Office suite to an advanced standard and are confident when picking up new systems. Friendly and organised, this role will require constant interaction with other members of the company - you should relish the opportunity to communicate with a broad range of people. Experience managing suppliers or the supply chain process. Location Our client is based in Oxford (OX2) there is no parking on site, so you must be able to reach the offices on public transport. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Jan 09, 2025
Seasonal
Are you an experienced, proactive and efficient Administrator, with excellent communication skills? Do you thrive in a busy and varied role supporting colleagues? If so, we have just registered a brilliant temporary role with one of our highly regarded clients. This will be a varied and responsible assignment. Starting as soon as possible, the successful candidate will be working a 40-hour week, Monday to Friday, in Central Oxford. There is no parking available, so do bear this in mind when applying. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start quickly, so sadly candidates with a lengthy notice period cannot be considered. Temporary Office Administrator Responsibilities Meeting and greeting guests Liaising with the IT and facilities teams if there are issues with equipment Arranging meeting rooms Email management Setting up catering for clients Diary management Liaising with suppliers Database management Booking Zoom calls for staff Adding documents to SharePoint Temporary Office Administrator Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded. prestigious organisation The Company Our fascinating client is based in Central Oxford where there is no parking. Please bear this in mind when you apply. Temporary Office Administrator Requirements The successful candidate will demonstrate experience of working in a fast paced office setting, assisting with a range of clerical tasks. It will be key that you can use the MS Office suite to an advanced standard and are confident when picking up new systems. Friendly and organised, this role will require constant interaction with other members of the company - you should relish the opportunity to communicate with a broad range of people. Experience managing suppliers or the supply chain process. Location Our client is based in Oxford (OX2) there is no parking on site, so you must be able to reach the offices on public transport. Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Sales and Marketing Administrator Halesowen (B62) Competitive Salary Full Time Permanent Position Monday-Friday 09:00-17:00 (Occasional Saturday - Shorter Hours) Our client are looking for a Sales and Merketing Administrator to join their team in their busy operation at their Halesowen site. This is a full time role based onsite 5 days per week, plus the occasional Saturday on a rota basis (shorter hours). Their site consists of several warehouse spaces, with spacious offices and free onsite parking. Accountabilities: Execute the order process from the beginning to the end including after-sales support with high attention to detail Researches new business development opportunities to acquire new business Actively contributes towards upselling and promoting the Company s full product range Resolution of all customer matters or general queries efficiently and effectively and in line with Company timescales and procedures Assist with the development and implementation of new e-commerce platform, including ongoing monitoring, training, product listings, scanning / barcode facility, SKU s, locations etc Develop and implement marketing and selling strategies for product clearance Develop and implement strategic marketing plans, setting targets and goals to improve sales Develop and implement new marketing and selling platforms, ie. Amazon LaunchPad, Wayfair, Etsy, OnBuy, B&Q etc Listing design, listing new products / revision on different channels (Web and Ebay) Manage and promote the Company s social media channels Facebook, Twitter, Instagram, YouTube, blogs in a professional manner and to enhance audience engagement Managing in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc) Preparation and presentation of appropriate reports (weekly & monthly) SEO, google AdWords, google analytics Management of escalated and complex complaints from customers through to successful resolution adhering to Company procedures as may be applicable Escalation of all matters when needed to internal experts as may be required for support Educates customers in relation to matters in a positive and professional manner Maintains customer contact to deliver resolutions ensuring all records are up to date, accurate and accessible Monitors and provides solutions for feedback required from e-commerce sites regarding unusual activity & escalates as required Communicate effectively and embrace relationships throughout other departments to improve efficiencies Core Competencies: Previous experience working within a similar environment is essential Excellent communication and interpersonal skills Confident and passionate to provide exceptional customer care Excellent organisational and IT skills Professional Adobe Photoshop / photographic skills Professional video editing skills Proficient in customer care techniques Able to deal with vast amounts of data and information without being overwhelmed Excellent problem solving skills coupled with the ability to interpret customer requirements Able to remain calm in difficult and challenging circumstances Rational, thoughtful and precise decision making abilities Able to interpret and apply procedures Responsive to the needs of the customer and the organisations expectations Able to expedite issues without sacrificing quality Able to work on own initiative as well as embracing the team element Possessive of an action orientation and a proactive approach to the completion of tasks and projects We operate from several prime locations and our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Jan 09, 2025
Full time
Sales and Marketing Administrator Halesowen (B62) Competitive Salary Full Time Permanent Position Monday-Friday 09:00-17:00 (Occasional Saturday - Shorter Hours) Our client are looking for a Sales and Merketing Administrator to join their team in their busy operation at their Halesowen site. This is a full time role based onsite 5 days per week, plus the occasional Saturday on a rota basis (shorter hours). Their site consists of several warehouse spaces, with spacious offices and free onsite parking. Accountabilities: Execute the order process from the beginning to the end including after-sales support with high attention to detail Researches new business development opportunities to acquire new business Actively contributes towards upselling and promoting the Company s full product range Resolution of all customer matters or general queries efficiently and effectively and in line with Company timescales and procedures Assist with the development and implementation of new e-commerce platform, including ongoing monitoring, training, product listings, scanning / barcode facility, SKU s, locations etc Develop and implement marketing and selling strategies for product clearance Develop and implement strategic marketing plans, setting targets and goals to improve sales Develop and implement new marketing and selling platforms, ie. Amazon LaunchPad, Wayfair, Etsy, OnBuy, B&Q etc Listing design, listing new products / revision on different channels (Web and Ebay) Manage and promote the Company s social media channels Facebook, Twitter, Instagram, YouTube, blogs in a professional manner and to enhance audience engagement Managing in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc) Preparation and presentation of appropriate reports (weekly & monthly) SEO, google AdWords, google analytics Management of escalated and complex complaints from customers through to successful resolution adhering to Company procedures as may be applicable Escalation of all matters when needed to internal experts as may be required for support Educates customers in relation to matters in a positive and professional manner Maintains customer contact to deliver resolutions ensuring all records are up to date, accurate and accessible Monitors and provides solutions for feedback required from e-commerce sites regarding unusual activity & escalates as required Communicate effectively and embrace relationships throughout other departments to improve efficiencies Core Competencies: Previous experience working within a similar environment is essential Excellent communication and interpersonal skills Confident and passionate to provide exceptional customer care Excellent organisational and IT skills Professional Adobe Photoshop / photographic skills Professional video editing skills Proficient in customer care techniques Able to deal with vast amounts of data and information without being overwhelmed Excellent problem solving skills coupled with the ability to interpret customer requirements Able to remain calm in difficult and challenging circumstances Rational, thoughtful and precise decision making abilities Able to interpret and apply procedures Responsive to the needs of the customer and the organisations expectations Able to expedite issues without sacrificing quality Able to work on own initiative as well as embracing the team element Possessive of an action orientation and a proactive approach to the completion of tasks and projects We operate from several prime locations and our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Sales and Marketing Administrator Halesowen (B62) £25,000 PA starting salary Full Time Permanent Position Monday-Friday 09:00-17:00 (Occasional Saturday - Shorter Hours) Our client are looking for a Sales Administrator to join their team in their busy operation at their Halesowen site. This is a full time role based onsite 5 days per week, plus the occasional Saturday on a rota basis (shorter hours). Their site consists of several warehouse spaces, with spacious offices and free onsite parking. Accountabilities: Execute the order process from the beginning to the end including after-sales support with high attention to detail Researches new business development opportunities to acquire new business Actively contributes towards upselling and promoting the Company s full product range Resolution of all customer matters or general queries efficiently and effectively and in line with Company timescales and procedures Assist with the development and implementation of new e-commerce platform, including ongoing monitoring, training, product listings, scanning / barcode facility, SKU s, locations etc Develop and implement marketing and selling strategies for product clearance Develop and implement strategic marketing plans, setting targets and goals to improve sales Develop and implement new marketing and selling platforms, ie. Amazon LaunchPad, Wayfair, Etsy, OnBuy, B&Q etc Listing design, listing new products / revision on different channels (Web and Ebay) Manage and promote the Company s social media channels Facebook, Twitter, Instagram, YouTube, blogs in a professional manner and to enhance audience engagement Managing in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc) Preparation and presentation of appropriate reports (weekly & monthly) SEO, google AdWords, google analytics Management of escalated and complex complaints from customers through to successful resolution adhering to Company procedures as may be applicable Escalation of all matters when needed to internal experts as may be required for support Educates customers in relation to matters in a positive and professional manner Maintains customer contact to deliver resolutions ensuring all records are up to date, accurate and accessible Monitors and provides solutions for feedback required from e-commerce sites regarding unusual activity & escalates as required Communicate effectively and embrace relationships throughout other departments to improve efficiencies Core Competencies: Previous experience working within a similar environment is essential Excellent communication and interpersonal skills Confident and passionate to provide exceptional customer care Excellent organisational and IT skills Professional Adobe Photoshop / photographic skills Professional video editing skills Proficient in customer care techniques Able to deal with vast amounts of data and information without being overwhelmed Excellent problem solving skills coupled with the ability to interpret customer requirements Able to remain calm in difficult and challenging circumstances Rational, thoughtful and precise decision making abilities Able to interpret and apply procedures Responsive to the needs of the customer and the organisations expectations Able to expedite issues without sacrificing quality Able to work on own initiative as well as embracing the team element Possessive of an action orientation and a proactive approach to the completion of tasks and projects We operate from several prime locations and our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Jan 09, 2025
Full time
Sales and Marketing Administrator Halesowen (B62) £25,000 PA starting salary Full Time Permanent Position Monday-Friday 09:00-17:00 (Occasional Saturday - Shorter Hours) Our client are looking for a Sales Administrator to join their team in their busy operation at their Halesowen site. This is a full time role based onsite 5 days per week, plus the occasional Saturday on a rota basis (shorter hours). Their site consists of several warehouse spaces, with spacious offices and free onsite parking. Accountabilities: Execute the order process from the beginning to the end including after-sales support with high attention to detail Researches new business development opportunities to acquire new business Actively contributes towards upselling and promoting the Company s full product range Resolution of all customer matters or general queries efficiently and effectively and in line with Company timescales and procedures Assist with the development and implementation of new e-commerce platform, including ongoing monitoring, training, product listings, scanning / barcode facility, SKU s, locations etc Develop and implement marketing and selling strategies for product clearance Develop and implement strategic marketing plans, setting targets and goals to improve sales Develop and implement new marketing and selling platforms, ie. Amazon LaunchPad, Wayfair, Etsy, OnBuy, B&Q etc Listing design, listing new products / revision on different channels (Web and Ebay) Manage and promote the Company s social media channels Facebook, Twitter, Instagram, YouTube, blogs in a professional manner and to enhance audience engagement Managing in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc) Preparation and presentation of appropriate reports (weekly & monthly) SEO, google AdWords, google analytics Management of escalated and complex complaints from customers through to successful resolution adhering to Company procedures as may be applicable Escalation of all matters when needed to internal experts as may be required for support Educates customers in relation to matters in a positive and professional manner Maintains customer contact to deliver resolutions ensuring all records are up to date, accurate and accessible Monitors and provides solutions for feedback required from e-commerce sites regarding unusual activity & escalates as required Communicate effectively and embrace relationships throughout other departments to improve efficiencies Core Competencies: Previous experience working within a similar environment is essential Excellent communication and interpersonal skills Confident and passionate to provide exceptional customer care Excellent organisational and IT skills Professional Adobe Photoshop / photographic skills Professional video editing skills Proficient in customer care techniques Able to deal with vast amounts of data and information without being overwhelmed Excellent problem solving skills coupled with the ability to interpret customer requirements Able to remain calm in difficult and challenging circumstances Rational, thoughtful and precise decision making abilities Able to interpret and apply procedures Responsive to the needs of the customer and the organisations expectations Able to expedite issues without sacrificing quality Able to work on own initiative as well as embracing the team element Possessive of an action orientation and a proactive approach to the completion of tasks and projects We operate from several prime locations and our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
We are proud to be exclusively recruiting for a leading and award winning Global Marketing and Communications Company. We are now recruiting for a motivated Payroll administrator to join our International team based out of our Head Office in Cheadle. In this role, you will support the administration and coordination of international payrolls across multiple countries, ensuring compliance, accuracy, and timely processing. The role is on a 12 month fixed term contract. Full-time, 40 hours per week (Monday Friday) Work Model: Initially in-office with option for hybrid working after training completion Role Overview: As a Payroll Administrator, you will work closely with the Business Partner to manage end-to-end payroll functions within a fast-paced and deadline-driven environment. You will be responsible for ensuring that payrolls are processed efficiently and accurately for our global workforce. This role offers an exciting opportunity to make a real impact within a collaborative and international team. Key Responsibilities: Payroll Processing: Ensure processing deadlines are met for all country payrolls, addressing queries from employees, internal teams, and service providers promptly and courteously. System Support: Assist the Business Partner in developing control systems to ensure accurate payroll and HR system data. Compliance & Payments: Support in the department's compliance with tax, social security, salary, expense, and other legislative payments for each country. Payment Management: Control payment schedules for employees, in-country authorities, service provider invoices, social security, and insurance payments. Ensure payments align with the payroll calendar deadlines. Invoice Processing: Process supplier and in-country provider invoices through internal systems in collaboration with the Finance team to ensure timely payment. Reconciliation & Reporting: Reconcile month-end and year-end payroll reports and assist with balance sheet account reconciliations. Data Maintenance: Maintain accurate employee records within HR/Payroll systems (Cascade), ensuring appropriate authorisations are obtained for changes. Holiday & Leave Management: Support the holiday system, ensuring records are accurately maintained. Data Analysis: Use complex processes and Excel formulas to maintain payroll records and generate reports as required by the business. New Starter Integration: Assist with integrating new starters into the HR and payroll system, ensuring all relevant information is available for processing. Compliance: Work closely with the HR and Payroll team to ensure strict compliance with GDPR legislation. Key Requirements: The Payroll Administrator will need Strong organisational skills and the ability to work independently as well as part of a team. Excellent attention to detail and accuracy in managing payroll data. Proficiency in MS Excel, including complex functions and formulas. Experience with payroll systems (Cascade experience a plus). Strong communication skills, with the ability to handle queries and issues professionally and efficiently. Knowledge of global payroll processes, tax, and legislative requirements is a bonus. A self-motivated individual with a proactive approach to tasks and problem-solving. Ability to maintain confidentiality and manage sensitive information in accordance with GDPR. Why Join Us? Growth Opportunity: A supportive environment with opportunities for career development. Hybrid Work: Flexible working options after training completion. Global Impact: Be part of a diverse, international team making a real impact on payroll operations worldwide. Collaborative Culture: Work closely with colleagues across HR, Finance, and other departments. How to Apply: If you are a driven and organised professional with a passion for payroll and HR systems, we would love to hear from you. My client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
Jan 09, 2025
Contractor
We are proud to be exclusively recruiting for a leading and award winning Global Marketing and Communications Company. We are now recruiting for a motivated Payroll administrator to join our International team based out of our Head Office in Cheadle. In this role, you will support the administration and coordination of international payrolls across multiple countries, ensuring compliance, accuracy, and timely processing. The role is on a 12 month fixed term contract. Full-time, 40 hours per week (Monday Friday) Work Model: Initially in-office with option for hybrid working after training completion Role Overview: As a Payroll Administrator, you will work closely with the Business Partner to manage end-to-end payroll functions within a fast-paced and deadline-driven environment. You will be responsible for ensuring that payrolls are processed efficiently and accurately for our global workforce. This role offers an exciting opportunity to make a real impact within a collaborative and international team. Key Responsibilities: Payroll Processing: Ensure processing deadlines are met for all country payrolls, addressing queries from employees, internal teams, and service providers promptly and courteously. System Support: Assist the Business Partner in developing control systems to ensure accurate payroll and HR system data. Compliance & Payments: Support in the department's compliance with tax, social security, salary, expense, and other legislative payments for each country. Payment Management: Control payment schedules for employees, in-country authorities, service provider invoices, social security, and insurance payments. Ensure payments align with the payroll calendar deadlines. Invoice Processing: Process supplier and in-country provider invoices through internal systems in collaboration with the Finance team to ensure timely payment. Reconciliation & Reporting: Reconcile month-end and year-end payroll reports and assist with balance sheet account reconciliations. Data Maintenance: Maintain accurate employee records within HR/Payroll systems (Cascade), ensuring appropriate authorisations are obtained for changes. Holiday & Leave Management: Support the holiday system, ensuring records are accurately maintained. Data Analysis: Use complex processes and Excel formulas to maintain payroll records and generate reports as required by the business. New Starter Integration: Assist with integrating new starters into the HR and payroll system, ensuring all relevant information is available for processing. Compliance: Work closely with the HR and Payroll team to ensure strict compliance with GDPR legislation. Key Requirements: The Payroll Administrator will need Strong organisational skills and the ability to work independently as well as part of a team. Excellent attention to detail and accuracy in managing payroll data. Proficiency in MS Excel, including complex functions and formulas. Experience with payroll systems (Cascade experience a plus). Strong communication skills, with the ability to handle queries and issues professionally and efficiently. Knowledge of global payroll processes, tax, and legislative requirements is a bonus. A self-motivated individual with a proactive approach to tasks and problem-solving. Ability to maintain confidentiality and manage sensitive information in accordance with GDPR. Why Join Us? Growth Opportunity: A supportive environment with opportunities for career development. Hybrid Work: Flexible working options after training completion. Global Impact: Be part of a diverse, international team making a real impact on payroll operations worldwide. Collaborative Culture: Work closely with colleagues across HR, Finance, and other departments. How to Apply: If you are a driven and organised professional with a passion for payroll and HR systems, we would love to hear from you. My client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.
Administrator (27.5 hours p/w) Job Summary: Arranging, scheduling & monitoring material deliveries from Europe to UK sites. Hiring & Monitoring Plant items as required by Contracts Department to UK sites. Monitoring Trade, H&S Certification, and booking renewal courses. Key Responsibilities: Manage and co-ordinate arranging material transport with Durotan Contracts team. Best buy from various transportation companies, transportation of materials into UK Sites. Plan and co-ordinate transport operations liaising with Durotan Contracts team, material suppliers, and transportation companies. Manage importation process with suppliers and transportation companies. Regular discussions with Durotan Project Director/Manager as any potential site issues arising. Monitor transport costs, and delivery times. Update and report on delivery, and dispatch requirements. Ensure IT systems in place are maintained and kept updated. Track shipments/Deliveries. Resolve problems concerning transportation, supplier collections, and refer to manager if and when required. Ensure carrier compliance with company policies and procedures for material transit and delivery. Effective communication, including writing, speaking and interpersonal communication. Quick critical thinking and problem-solving abilities. Excellent customer service and client relations skills. Best buy from various plant hire companies, plant items to support contracts team. Arrange deliveries/collections of plant items as directed by contracts team. Off hire plant with suppliers, monitor and report on live hires weekly to contracts team. Liaise with customers regarding delivery/collection of plant to sites. Work Split (percentage): Transport - 50% Plant Hire - 50% Experience Required: Previous experience would be an advantage. The ideal candidate is to be very organised, assertive and be able to adapt to change as transport /plant requirements can change regularly, and attention to detail is a must. Must have strong administrative and communication skills with a good telephone manner.
Jan 09, 2025
Full time
Administrator (27.5 hours p/w) Job Summary: Arranging, scheduling & monitoring material deliveries from Europe to UK sites. Hiring & Monitoring Plant items as required by Contracts Department to UK sites. Monitoring Trade, H&S Certification, and booking renewal courses. Key Responsibilities: Manage and co-ordinate arranging material transport with Durotan Contracts team. Best buy from various transportation companies, transportation of materials into UK Sites. Plan and co-ordinate transport operations liaising with Durotan Contracts team, material suppliers, and transportation companies. Manage importation process with suppliers and transportation companies. Regular discussions with Durotan Project Director/Manager as any potential site issues arising. Monitor transport costs, and delivery times. Update and report on delivery, and dispatch requirements. Ensure IT systems in place are maintained and kept updated. Track shipments/Deliveries. Resolve problems concerning transportation, supplier collections, and refer to manager if and when required. Ensure carrier compliance with company policies and procedures for material transit and delivery. Effective communication, including writing, speaking and interpersonal communication. Quick critical thinking and problem-solving abilities. Excellent customer service and client relations skills. Best buy from various plant hire companies, plant items to support contracts team. Arrange deliveries/collections of plant items as directed by contracts team. Off hire plant with suppliers, monitor and report on live hires weekly to contracts team. Liaise with customers regarding delivery/collection of plant to sites. Work Split (percentage): Transport - 50% Plant Hire - 50% Experience Required: Previous experience would be an advantage. The ideal candidate is to be very organised, assertive and be able to adapt to change as transport /plant requirements can change regularly, and attention to detail is a must. Must have strong administrative and communication skills with a good telephone manner.
