As Tableau Developer, you will lead the development and stewardship of William Reed's finance and commercial reporting capability within Tableau, ensuring the availability of accurate, governed and meaningful business information. Your impact will be felt in enabling effective decision-making, performance management and improving understanding of business performance across Finance, Commercial and Operational functions. Through the provision of trusted data and insight, you will contribute to business efficiency, informed strategic planning, and the achievement of organisational objectives. This is a 12-month fixed term contract. What You'll Be Doing Developing and continuously improving our Tableau reporting and business intelligence capability to deliver accurate, consistent and accessible insights Translating complex and evolving business requirements into meaningful reporting and performance measures with clear definitions and standards Ensuring the integrity, governance, security and traceability of reporting data and business intelligence solutions through appropriate controls and documentation Leading the ongoing enhancement of reporting capabilities to improve insight, automation, efficiency and access to information Managing complex data relationships and reporting structures to maintain scalable, reliable and fit-for-purpose reporting solutions Building effective relationships across Finance, Commercial, Technology and external partners to achieve agreed reporting outcomes Supporting senior stakeholders with management information, performance insight and analysis for operational, tactical and strategic decision-making Providing technical guidance, knowledge sharing and subject matter expertise to facilitate effective adoption and use of reporting capabilities Maintaining organisational knowledge of reporting data, definitions and business intelligence solutions to support continuity of service What You'll Need Strong experience designing, developing and optimising Tableau dashboards, data models and reporting solutions that translate complex data into actionable business insight Strong understanding of data architecture, data modelling and semantic layer design, including scalable reporting databases, data warehouses and self-service reporting environments Experience integrating and transforming data from multiple sources through ETL processes, APIs and modern data integration technologies Proven experience translating business requirements into meaningful KPIs, metrics and reporting frameworks while working effectively with stakeholders to support effective decision-making Good insight into financial, commercial and operational performance drivers and reporting solutions that provide visibility of performance, trends, risks and opportunities Solid awareness of reporting and data governance, data quality, master data management, security and data lineage principles Ability to communicate complex information clearly and effectively and build relationships across teams to influence reporting standards and effective use of information Benefits & Initiatives Generous annual leave -25 days plus standard England and Wales bank holidays for full-time employees Long service holiday reward - Receive an extra day's annual leave for each year of service after six years, up to a maximum of 30 days plus bank holidays for full-time colleagues Christmas office closure - Enjoy additional paid leave between Christmas Day and New Year's Day to cover discretionary office closure days Holiday purchase scheme - Buy up to three additional days' annual leave each year and spread the cost over up to six months MeDay - Take an additional paid day off to celebrate your birthday, a cultural or religious event, or another occasion that is meaningful to you Volunteering day - One paid day each year to support a charity, community group or cause close to your heart Hybrid and agile working - Flexible ways of working to help you balance work and life commitments (role dependent) Enhanced pension contributions - Benefit from employer pension contributions above the statutory minimum Life assurance - Providing financial protection and peace of mind for you and your loved ones Group Income Protection - Financial support if you're unable to work due to long-term illness or injury Family-friendly policies - Enhanced pay entitlements to support you and your family during important life events Health and wellbeing support , including: Healthcare cash plan Employee Assistance Programme (EAP) Virtual GP service Health and wellbeing resources and tools Commitment to Equity, Diversity and Inclusion - Supported by employee-led networks, with a culture where everyone feels welcome and valued. We are proud to be a Disability Confident Committed employer Cycle to Work scheme - Save money and support a healthier commute Electric Car scheme - Access an affordable and sustainable way to drive an electric vehicle
Oct 18, 2026
Full time
As Tableau Developer, you will lead the development and stewardship of William Reed's finance and commercial reporting capability within Tableau, ensuring the availability of accurate, governed and meaningful business information. Your impact will be felt in enabling effective decision-making, performance management and improving understanding of business performance across Finance, Commercial and Operational functions. Through the provision of trusted data and insight, you will contribute to business efficiency, informed strategic planning, and the achievement of organisational objectives. This is a 12-month fixed term contract. What You'll Be Doing Developing and continuously improving our Tableau reporting and business intelligence capability to deliver accurate, consistent and accessible insights Translating complex and evolving business requirements into meaningful reporting and performance measures with clear definitions and standards Ensuring the integrity, governance, security and traceability of reporting data and business intelligence solutions through appropriate controls and documentation Leading the ongoing enhancement of reporting capabilities to improve insight, automation, efficiency and access to information Managing complex data relationships and reporting structures to maintain scalable, reliable and fit-for-purpose reporting solutions Building effective relationships across Finance, Commercial, Technology and external partners to achieve agreed reporting outcomes Supporting senior stakeholders with management information, performance insight and analysis for operational, tactical and strategic decision-making Providing technical guidance, knowledge sharing and subject matter expertise to facilitate effective adoption and use of reporting capabilities Maintaining organisational knowledge of reporting data, definitions and business intelligence solutions to support continuity of service What You'll Need Strong experience designing, developing and optimising Tableau dashboards, data models and reporting solutions that translate complex data into actionable business insight Strong understanding of data architecture, data modelling and semantic layer design, including scalable reporting databases, data warehouses and self-service reporting environments Experience integrating and transforming data from multiple sources through ETL processes, APIs and modern data integration technologies Proven experience translating business requirements into meaningful KPIs, metrics and reporting frameworks while working effectively with stakeholders to support effective decision-making Good insight into financial, commercial and operational performance drivers and reporting solutions that provide visibility of performance, trends, risks and opportunities Solid awareness of reporting and data governance, data quality, master data management, security and data lineage principles Ability to communicate complex information clearly and effectively and build relationships across teams to influence reporting standards and effective use of information Benefits & Initiatives Generous annual leave -25 days plus standard England and Wales bank holidays for full-time employees Long service holiday reward - Receive an extra day's annual leave for each year of service after six years, up to a maximum of 30 days plus bank holidays for full-time colleagues Christmas office closure - Enjoy additional paid leave between Christmas Day and New Year's Day to cover discretionary office closure days Holiday purchase scheme - Buy up to three additional days' annual leave each year and spread the cost over up to six months MeDay - Take an additional paid day off to celebrate your birthday, a cultural or religious event, or another occasion that is meaningful to you Volunteering day - One paid day each year to support a charity, community group or cause close to your heart Hybrid and agile working - Flexible ways of working to help you balance work and life commitments (role dependent) Enhanced pension contributions - Benefit from employer pension contributions above the statutory minimum Life assurance - Providing financial protection and peace of mind for you and your loved ones Group Income Protection - Financial support if you're unable to work due to long-term illness or injury Family-friendly policies - Enhanced pay entitlements to support you and your family during important life events Health and wellbeing support , including: Healthcare cash plan Employee Assistance Programme (EAP) Virtual GP service Health and wellbeing resources and tools Commitment to Equity, Diversity and Inclusion - Supported by employee-led networks, with a culture where everyone feels welcome and valued. We are proud to be a Disability Confident Committed employer Cycle to Work scheme - Save money and support a healthier commute Electric Car scheme - Access an affordable and sustainable way to drive an electric vehicle
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Self Employed Tennis Professional to join our team! We are super proud of our reputation as one of the leading Tennis operators in the industry. With our state-of-the-are facilities, exceptional indoor and outdoor tennis courts and all year-round coaching, our members' have the finest experience possible, whether they're holding a racquet for the first time, or showing real promise on the court. As a Self Employed Tennis Coach you will form an important part of our team with responsibility for managing activities, teams, box leagues, ladders and find partner schemes. You will promote competitions, leagues, and events internally and most of all, create a fun learning environment. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. About you : As a Tennis Coach: You must hold a Level 3 LTA qualification to apply for this role. Have a passion for all things health and fitness, supporting others to achieve their goals. Great communication and collaboration skills A self-starter who takes pride in delivering great quality experience to our members. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Oct 17, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Self Employed Tennis Professional to join our team! We are super proud of our reputation as one of the leading Tennis operators in the industry. With our state-of-the-are facilities, exceptional indoor and outdoor tennis courts and all year-round coaching, our members' have the finest experience possible, whether they're holding a racquet for the first time, or showing real promise on the court. As a Self Employed Tennis Coach you will form an important part of our team with responsibility for managing activities, teams, box leagues, ladders and find partner schemes. You will promote competitions, leagues, and events internally and most of all, create a fun learning environment. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. About you : As a Tennis Coach: You must hold a Level 3 LTA qualification to apply for this role. Have a passion for all things health and fitness, supporting others to achieve their goals. Great communication and collaboration skills A self-starter who takes pride in delivering great quality experience to our members. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Self Employed Tennis Professional to join our team! We are super proud of our reputation as one of the leading Tennis operators in the industry. With our state-of-the-are facilities, exceptional indoor and outdoor tennis courts and all year-round coaching, our members' have the finest experience possible, whether they're holding a racquet for the first time, or showing real promise on the court. As a Self Employed Tennis Coach you will form an important part of our team with responsibility for managing activities, teams, box leagues, ladders and find partner schemes. You will promote competitions, leagues, and events internally and most of all, create a fun learning environment. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. About you : As a Tennis Coach: You must hold a Level 3 LTA qualification to apply for this role. Have a passion for all things health and fitness, supporting others to achieve their goals. Great communication and collaboration skills A self-starter who takes pride in delivering great quality experience to our members. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Oct 17, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Self Employed Tennis Professional to join our team! We are super proud of our reputation as one of the leading Tennis operators in the industry. With our state-of-the-are facilities, exceptional indoor and outdoor tennis courts and all year-round coaching, our members' have the finest experience possible, whether they're holding a racquet for the first time, or showing real promise on the court. As a Self Employed Tennis Coach you will form an important part of our team with responsibility for managing activities, teams, box leagues, ladders and find partner schemes. You will promote competitions, leagues, and events internally and most of all, create a fun learning environment. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. About you : As a Tennis Coach: You must hold a Level 3 LTA qualification to apply for this role. Have a passion for all things health and fitness, supporting others to achieve their goals. Great communication and collaboration skills A self-starter who takes pride in delivering great quality experience to our members. Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Owner - CRM You'll be part of the Commercial directorate within eCommerce & Platforms, leading product teams developing our CRM ecosystem, across our current platforms and new Digital Customer Experience initiative. This area plays an important role in bringing together customer needs, commercial priorities and technology to deliver meaningful customer and business value. What you'll do: Work with the CRM Tribe Lead and key stakeholders across Commercial and Customer to define goals, shape the product vision and create features that represent business value Own, maintain and effectively prioritise product backlogs, balancing business strategy with customer needs. You will proactively generate your own backlog and be able to champion these initiatives in conjunction with managing an inbound stream of work items Research and analyse customer data and feedback, taking new features from initial idea through to execution Take accountability for the digital experience in your product area, ensuring the experience is seamless and agentic first for both colleagues and customers Write clear user stories and acceptance criteria, ensuring requirements are refined and understood ahead of upcoming sprints Continuously analyse impact, scope and dependencies, working with Product Owners, Technical Leads and development teams Coordinate development activities and release planning with product development teams Participate in sprint planning, demonstrations, retrospectives and daily stand-ups, helping teams understand requirements and providing feedback on delivery Support the resolution of issues encountered throughout the development process Identify opportunities to improve existing processes and drive improvements forward Provide clear product development updates to management and stakeholders Organise and lead Sprint Review sessions, presenting outcomes to wider stakeholders Act as final approver for artefacts moving into production Facilitate discovery workshops with business stakeholders to define product requirements Ensure programme delivery milestones are achieved on time and to the required quality What you'll bring to British Airways: Good knowledge of the agile software delivery lifecycle, architecture or delivery methodologies Confidence communicating with a range of stakeholders and using data, insight and customer impact to make a compelling case Strong analytical skills with the ability to use analytics data to inform product decisions Strong storytelling and communication skills Clear understanding of iterative development and the product lifecycle Ability to lead and inspire a team around a clear product vision Customer-focused mindset and a proactive approach to improving customer and colleague experiences Strong business acumen, critical thinking and analytical capability Ability to balance competing stakeholder requirements and exercise good judgement Highly organised approach with excellent attention to detail Resilience and the ability to make sound decisions in a fast-moving environment Strong commitment to excellence, integrity and transparency Collaborative approach across teams and departments Strong ownership of delivery, goals and outcomes Your experience: 3+ years' experience working in a digital product-driven environment, preferably within customer-facing eCommerce or CRM Experience working with or leading development on Salesforce Understanding and experience of eCommerce platforms, architecture and customer journey best practice Broad understanding of digital disciplines, with experience across at least four areas such as digital analytics, product management, user experience research, UX and UI design, content production and management, optimisation, and technology development and delivery Experience using Adobe Analytics or similar digital analytics tools What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Oct 17, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Owner - CRM You'll be part of the Commercial directorate within eCommerce & Platforms, leading product teams developing our CRM ecosystem, across our current platforms and new Digital Customer Experience initiative. This area plays an important role in bringing together customer needs, commercial priorities and technology to deliver meaningful customer and business value. What you'll do: Work with the CRM Tribe Lead and key stakeholders across Commercial and Customer to define goals, shape the product vision and create features that represent business value Own, maintain and effectively prioritise product backlogs, balancing business strategy with customer needs. You will proactively generate your own backlog and be able to champion these initiatives in conjunction with managing an inbound stream of work items Research and analyse customer data and feedback, taking new features from initial idea through to execution Take accountability for the digital experience in your product area, ensuring the experience is seamless and agentic first for both colleagues and customers Write clear user stories and acceptance criteria, ensuring requirements are refined and understood ahead of upcoming sprints Continuously analyse impact, scope and dependencies, working with Product Owners, Technical Leads and development teams Coordinate development activities and release planning with product development teams Participate in sprint planning, demonstrations, retrospectives and daily stand-ups, helping teams understand requirements and providing feedback on delivery Support the resolution of issues encountered throughout the development process Identify opportunities to improve existing processes and drive improvements forward Provide clear product development updates to management and stakeholders Organise and lead Sprint Review sessions, presenting outcomes to wider stakeholders Act as final approver for artefacts moving into production Facilitate discovery workshops with business stakeholders to define product requirements Ensure programme delivery milestones are achieved on time and to the required quality What you'll bring to British Airways: Good knowledge of the agile software delivery lifecycle, architecture or delivery methodologies Confidence communicating with a range of stakeholders and using data, insight and customer impact to make a compelling case Strong analytical skills with the ability to use analytics data to inform product decisions Strong storytelling and communication skills Clear understanding of iterative development and the product lifecycle Ability to lead and inspire a team around a clear product vision Customer-focused mindset and a proactive approach to improving customer and colleague experiences Strong business acumen, critical thinking and analytical capability Ability to balance competing stakeholder requirements and exercise good judgement Highly organised approach with excellent attention to detail Resilience and the ability to make sound decisions in a fast-moving environment Strong commitment to excellence, integrity and transparency Collaborative approach across teams and departments Strong ownership of delivery, goals and outcomes Your experience: 3+ years' experience working in a digital product-driven environment, preferably within customer-facing eCommerce or CRM Experience working with or leading development on Salesforce Understanding and experience of eCommerce platforms, architecture and customer journey best practice Broad understanding of digital disciplines, with experience across at least four areas such as digital analytics, product management, user experience research, UX and UI design, content production and management, optimisation, and technology development and delivery Experience using Adobe Analytics or similar digital analytics tools What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Salary up to: Competitive TECHNICAL LEAD, DEPLOYMENT (WORKFORCE) OVERALL PURPOSE Lead the people, engineering and delivery of our Deployment team - the team that supports the operational elements of every Nandoca's working life, from getting scheduled and showing up, to learning and developing in role. As Technical Lead, you'll own how the team runs and delivers - stand-ups, planning, backlog, architecture and solution design. You'll also line-manage, grow and develop the engineers. Your focus is the team and the engineering, rather than day-to-day stakeholder relationships. You'll be pulled in early where engineering input matters most, such as feasibility discussions, estimating and technical discovery when the solution isn't yet known. This is a hands-on leadership role. You'll stay close to the code by reviewing, pairing and getting stuck into the hard problems, and you'll own the bar for quality, resilience and security across everything the team ships. You'll mostly drive that through the team, steering clear of the critical path, but it remains a core part of the role. Coaching and growing engineers is central to this job. You might already be leading a team, or you might be a senior engineer with a strong track record of mentoring and coaching, ready to take that into formal team leadership for the first time. Either way, we care that you build a team that is kind, high-performing and safe to be honest in. THE DEPLOYMENT TEAM Our remit is the operational backbone of every Nandoca's working life, from scheduling and shift management through to learning, development and reward.We own the Labour Engine and Employee Services API, our integrations with Rotageek for scheduling and Workday to ensure Nandocas are paid on time, and the services behind Thrive that support learning and skills development. We're also actively refactoring and redesigning the Careers Site, with the aim of improving our employer value proposition (EVP), working closely with the Customer Web Experience team. Our stack today is TypeScript and Node, with services built on Bun, Koa and PostGraphile, deployed on Google Cloud Run and Cloud Functions with Postgres via Cloud SQL, and infrastructure managed through Terraform. The Careers Site work brings React, Next.js and Vercel into scope alongside our core backend services.We integrate closely with Workday and Okta, and we hold our tools with strong opinions, loosely held. We pick what is right for the job, and we're always happy to move the team's thinking forward. STAKEHOLDERS • Head of Engineering and Architecture and Head of Product and Delivery in the Nandoca delivery group • Product Managers • The Deployment engineering team - your team • People & Operations teams • Rotageek and other third-party vendors • Other internal teams reliant on Employee API • Nandocas across every restaurant - everyone who relies on us to get scheduled, paid and developed RESPONSIBILITIES Running the team and delivery • Take ownership of how the team runs, including stand-ups, planning and backlog management. • Own the team's overall delivery, including representing it at the weekly delivery forum. • Keep delivery flowing by spotting blockers early, balancing scope and making the calls that keep the team moving. Technical direction and architecture • Be accountable for the technical direction of the Deployment products, including architecture, solution design and the principles that keep our decisions coherent, scalable and sustainable for the long term. • Keep the products healthy by understanding what we run, why we run it, how it connects to Workday, Okta and the wider Nandoca ecosystem, and where we need to change. • Bring considered recommendations on new tools and approaches, moving the team's engineering forward without chasing novelty for its own sake. Quality, resilience and security • Own the bar for engineering quality, reliability and security across everything the team ships. You'll mostly drive this through the team, but it is yours to hold. • Make resilience a first-class concern, designing for failure and keeping availability and recovery front of mind, particularly given how central scheduling and pay are to a Nandoca's day. • Lead our incident response and run blameless post-mortems, turning incidents into genuine learning and lasting fixes. • Champion strong observability, logging, monitoring, alerting and tracing that enable us to spot and understand problems early. • Build security in by design, from secure coding and dependency hygiene through to the data protection considerations behind employee and pay data. • Keep testing practices, code quality and automation high, so quality is part of how we work rather than a final gate. Leading and developing the team • Line-manage a team of engineers through regular one-to-ones, clear feedback, development plans and support through their growth and career progression. • Coach and mentor engineers at every level, with particular care for helping junior engineers build strong foundations. • Set a clear technical vision for the team that connects day-to-day work to what matters for Nandocas and the business. • Build a culture that is kind, accountable and safe to be honest in, where people take ownership and pride in what they ship. • Play a leading role in hiring and in building a strong and diverse team over time. Working with Product and Delivery • Stay close to Product and Delivery, bringing engineering into the conversation early through feasibility discussions, rough effort estimates and technical discovery when the solution isn't yet known. • Surface dependencies and risks early, especially across the seams with the Workday and Okta platform teams. • Partner closely with the Customer Web Experience team on the Careers Site redesign, bringing their Next.js and Vercel stack into how we deliver it. • Work with our key vendors, including Rotageek, helping hold them to their commitments alongside Product and Delivery. • Contribute to the wider engineering community at Nando's, sharing patterns, knowledge and approaches that raise the bar for everyone. SKILLS AND EXPERIENCE We're looking for someone who has: • Backend engineering expertise across TypeScript and Node, with hands-on experience of Bun, Koa and PostGraphile, or similar frameworks. • Experience running services on Google Cloud, including Cloud Run, Cloud Functions and Cloud SQL, with infrastructure as code using Terraform. • A strong, demonstrable track record of mentoring and coaching engineers, with real examples of people you've helped grow. This is the people-leadership evidence we care most about, whether or not you've formally managed anyone before. • Experience owning how a team plans and delivers, including running stand-ups, planning and backlog management, and keeping delivery moving. • The ability to set technical direction for a product, including solution design and principled decisions about architecture, tooling and build versus buy. • A strong grasp of engineering quality, reliability and resilience, including testing strategy, observability and learning from incidents through blameless post-mortems. • A practical, secure-by-design mindset and an understanding of how security and data protection shape engineering decisions, particularly around employee and pay data. • Engineering opinions that hold up over time, with a bias towards lean delivery and long-term maintainability, held with enough humility to change your mind. • The communication skills to explain technical choices and their alternatives clearly to engineers and the wider business. You might also have: • Formal line-management experience. This role does include line-managing engineers, but we don't require you to have done it before. If you have a strong track record of mentoring and coaching and you're ready to step into leading a team, we want to hear from you. • Experience integrating with HR or workforce platforms such as Workday, or identity platforms such as Okta. • Familiarity with scheduling or workforce management systems. • Experience with modern CI/CD and Biome-based tooling. • Familiarity with React and Next.js, or an appetite to pick them up for the Careers Site work. YOU ARE • Kind and empathetic - the sort of leader who brings out other people's best work and builds a psychologically safe, happy team. • People-focused and genuinely energised by growing engineers. • A strong communicator who can bring engineering into a conversation clearly and early, then get back to leading the team. • Passionate about the operational side of the Nandoca experience and staying close to where it is heading. • Calm and clear-headed about trade-offs, weighing technical quality, Nandoca impact and team capacity. EVERYONE IS WELCOME At Nando's, we know our best work comes from teams that reflect the full range of people we serve. Inspired by our Southern African heritage, we're committed to building an inclusive environment where everyone can bring their whole self to work, regardless of background, identity or life experience. If you're excited about this role but don't meet every single point above, please apply anyway. We care far more about your values, your curiosity and how you lead people than whether your CV ticks every box. Skills can be grown; the right mindset is what we're really looking for. . click apply for full job details
Oct 17, 2026
Full time
Salary up to: Competitive TECHNICAL LEAD, DEPLOYMENT (WORKFORCE) OVERALL PURPOSE Lead the people, engineering and delivery of our Deployment team - the team that supports the operational elements of every Nandoca's working life, from getting scheduled and showing up, to learning and developing in role. As Technical Lead, you'll own how the team runs and delivers - stand-ups, planning, backlog, architecture and solution design. You'll also line-manage, grow and develop the engineers. Your focus is the team and the engineering, rather than day-to-day stakeholder relationships. You'll be pulled in early where engineering input matters most, such as feasibility discussions, estimating and technical discovery when the solution isn't yet known. This is a hands-on leadership role. You'll stay close to the code by reviewing, pairing and getting stuck into the hard problems, and you'll own the bar for quality, resilience and security across everything the team ships. You'll mostly drive that through the team, steering clear of the critical path, but it remains a core part of the role. Coaching and growing engineers is central to this job. You might already be leading a team, or you might be a senior engineer with a strong track record of mentoring and coaching, ready to take that into formal team leadership for the first time. Either way, we care that you build a team that is kind, high-performing and safe to be honest in. THE DEPLOYMENT TEAM Our remit is the operational backbone of every Nandoca's working life, from scheduling and shift management through to learning, development and reward.We own the Labour Engine and Employee Services API, our integrations with Rotageek for scheduling and Workday to ensure Nandocas are paid on time, and the services behind Thrive that support learning and skills development. We're also actively refactoring and redesigning the Careers Site, with the aim of improving our employer value proposition (EVP), working closely with the Customer Web Experience team. Our stack today is TypeScript and Node, with services built on Bun, Koa and PostGraphile, deployed on Google Cloud Run and Cloud Functions with Postgres via Cloud SQL, and infrastructure managed through Terraform. The Careers Site work brings React, Next.js and Vercel into scope alongside our core backend services.We integrate closely with Workday and Okta, and we hold our tools with strong opinions, loosely held. We pick what is right for the job, and we're always happy to move the team's thinking forward. STAKEHOLDERS • Head of Engineering and Architecture and Head of Product and Delivery in the Nandoca delivery group • Product Managers • The Deployment engineering team - your team • People & Operations teams • Rotageek and other third-party vendors • Other internal teams reliant on Employee API • Nandocas across every restaurant - everyone who relies on us to get scheduled, paid and developed RESPONSIBILITIES Running the team and delivery • Take ownership of how the team runs, including stand-ups, planning and backlog management. • Own the team's overall delivery, including representing it at the weekly delivery forum. • Keep delivery flowing by spotting blockers early, balancing scope and making the calls that keep the team moving. Technical direction and architecture • Be accountable for the technical direction of the Deployment products, including architecture, solution design and the principles that keep our decisions coherent, scalable and sustainable for the long term. • Keep the products healthy by understanding what we run, why we run it, how it connects to Workday, Okta and the wider Nandoca ecosystem, and where we need to change. • Bring considered recommendations on new tools and approaches, moving the team's engineering forward without chasing novelty for its own sake. Quality, resilience and security • Own the bar for engineering quality, reliability and security across everything the team ships. You'll mostly drive this through the team, but it is yours to hold. • Make resilience a first-class concern, designing for failure and keeping availability and recovery front of mind, particularly given how central scheduling and pay are to a Nandoca's day. • Lead our incident response and run blameless post-mortems, turning incidents into genuine learning and lasting fixes. • Champion strong observability, logging, monitoring, alerting and tracing that enable us to spot and understand problems early. • Build security in by design, from secure coding and dependency hygiene through to the data protection considerations behind employee and pay data. • Keep testing practices, code quality and automation high, so quality is part of how we work rather than a final gate. Leading and developing the team • Line-manage a team of engineers through regular one-to-ones, clear feedback, development plans and support through their growth and career progression. • Coach and mentor engineers at every level, with particular care for helping junior engineers build strong foundations. • Set a clear technical vision for the team that connects day-to-day work to what matters for Nandocas and the business. • Build a culture that is kind, accountable and safe to be honest in, where people take ownership and pride in what they ship. • Play a leading role in hiring and in building a strong and diverse team over time. Working with Product and Delivery • Stay close to Product and Delivery, bringing engineering into the conversation early through feasibility discussions, rough effort estimates and technical discovery when the solution isn't yet known. • Surface dependencies and risks early, especially across the seams with the Workday and Okta platform teams. • Partner closely with the Customer Web Experience team on the Careers Site redesign, bringing their Next.js and Vercel stack into how we deliver it. • Work with our key vendors, including Rotageek, helping hold them to their commitments alongside Product and Delivery. • Contribute to the wider engineering community at Nando's, sharing patterns, knowledge and approaches that raise the bar for everyone. SKILLS AND EXPERIENCE We're looking for someone who has: • Backend engineering expertise across TypeScript and Node, with hands-on experience of Bun, Koa and PostGraphile, or similar frameworks. • Experience running services on Google Cloud, including Cloud Run, Cloud Functions and Cloud SQL, with infrastructure as code using Terraform. • A strong, demonstrable track record of mentoring and coaching engineers, with real examples of people you've helped grow. This is the people-leadership evidence we care most about, whether or not you've formally managed anyone before. • Experience owning how a team plans and delivers, including running stand-ups, planning and backlog management, and keeping delivery moving. • The ability to set technical direction for a product, including solution design and principled decisions about architecture, tooling and build versus buy. • A strong grasp of engineering quality, reliability and resilience, including testing strategy, observability and learning from incidents through blameless post-mortems. • A practical, secure-by-design mindset and an understanding of how security and data protection shape engineering decisions, particularly around employee and pay data. • Engineering opinions that hold up over time, with a bias towards lean delivery and long-term maintainability, held with enough humility to change your mind. • The communication skills to explain technical choices and their alternatives clearly to engineers and the wider business. You might also have: • Formal line-management experience. This role does include line-managing engineers, but we don't require you to have done it before. If you have a strong track record of mentoring and coaching and you're ready to step into leading a team, we want to hear from you. • Experience integrating with HR or workforce platforms such as Workday, or identity platforms such as Okta. • Familiarity with scheduling or workforce management systems. • Experience with modern CI/CD and Biome-based tooling. • Familiarity with React and Next.js, or an appetite to pick them up for the Careers Site work. YOU ARE • Kind and empathetic - the sort of leader who brings out other people's best work and builds a psychologically safe, happy team. • People-focused and genuinely energised by growing engineers. • A strong communicator who can bring engineering into a conversation clearly and early, then get back to leading the team. • Passionate about the operational side of the Nandoca experience and staying close to where it is heading. • Calm and clear-headed about trade-offs, weighing technical quality, Nandoca impact and team capacity. EVERYONE IS WELCOME At Nando's, we know our best work comes from teams that reflect the full range of people we serve. Inspired by our Southern African heritage, we're committed to building an inclusive environment where everyone can bring their whole self to work, regardless of background, identity or life experience. If you're excited about this role but don't meet every single point above, please apply anyway. We care far more about your values, your curiosity and how you lead people than whether your CV ticks every box. Skills can be grown; the right mindset is what we're really looking for. . click apply for full job details
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
Job Description: Plymouth (PL6 Estover) £45,200- £50,900 dependent on experience + £5,000 Welcome Bonus, Performance Bonus & Exceptional Benefits Shifts: 40 Hours Mon-Fri: 7.00am-3:30pm Why Join Us? Join Mars Wrigley Plymouth and help us build a better world, one delicious bite at a time. We're a diverse community that values long-term careers, offering competitive rewards, fantastic perks (including freebies!), and best-in-class development to fuel your growth across our world-famous brands. Your future matters, and we're committed to supporting you every step of the way. The Role We're looking for a talented Reliability Technician to join our vital factory team and play a key role in supporting site development and delivering the master plan. You will manage day-to-day electrical issues across the factory, working within FMOS processes to support departmental targets and overall business priorities. This role focuses on driving continuous improvement of plant electrical systems, maintaining standards, managing obsolescence, and delivering effective root cause solutions. You'll help improve equipment reliability, availability, and safety to world-class levels. Working closely with Production TLs, you'll ensure maintenance and production priorities are aligned to achieve factory performance goals. What's in it for you? Hot food restaurant on site Welcome bonus paid in your first week salary Career growth opportunities with structured development & Mars University Private healthcare + equal parental leave Onsite gym and nurse/osteopath/podiatrist Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service Free parking on site: What We're Looking For Advanced technical skills, typically gained through a combination of relevant education (e.g. HNC in Electrical/Mechanical Engineering), job-related training, and significant hands-on experience Strong electrical systems experience and PLC programming and fault finding Commitment to continuous learning and professional development and the Ability to support project engineering to ensure maintainability and lifecycle reliability Experience developing equipment and process specifications Basic project management skills within engineering/reliability projects Working knowledge of AutoCAD (or similar) Robotic experience (beneficial) Key Responsibilities Collaborate with Production and Maintenance teams to identify, track, and resolve breakdown and reliability issues Attend FMOS meetings, taking ownership of electrical and controls-related actions and root cause solutions Drive continuous improvement through plant enhancements and effective root cause analysis Review and optimise planned maintenance schedules to improve reliability and performance Provide technical support, including equipment performance standards and repair specifications Maintain accurate documentation, reports, and project updates in line with team processes Coordinate with engineering, operations, and external partners, while supporting knowledge sharing and training within the team What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Oct 17, 2026
Full time
Job Description: Plymouth (PL6 Estover) £45,200- £50,900 dependent on experience + £5,000 Welcome Bonus, Performance Bonus & Exceptional Benefits Shifts: 40 Hours Mon-Fri: 7.00am-3:30pm Why Join Us? Join Mars Wrigley Plymouth and help us build a better world, one delicious bite at a time. We're a diverse community that values long-term careers, offering competitive rewards, fantastic perks (including freebies!), and best-in-class development to fuel your growth across our world-famous brands. Your future matters, and we're committed to supporting you every step of the way. The Role We're looking for a talented Reliability Technician to join our vital factory team and play a key role in supporting site development and delivering the master plan. You will manage day-to-day electrical issues across the factory, working within FMOS processes to support departmental targets and overall business priorities. This role focuses on driving continuous improvement of plant electrical systems, maintaining standards, managing obsolescence, and delivering effective root cause solutions. You'll help improve equipment reliability, availability, and safety to world-class levels. Working closely with Production TLs, you'll ensure maintenance and production priorities are aligned to achieve factory performance goals. What's in it for you? Hot food restaurant on site Welcome bonus paid in your first week salary Career growth opportunities with structured development & Mars University Private healthcare + equal parental leave Onsite gym and nurse/osteopath/podiatrist Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service Free parking on site: What We're Looking For Advanced technical skills, typically gained through a combination of relevant education (e.g. HNC in Electrical/Mechanical Engineering), job-related training, and significant hands-on experience Strong electrical systems experience and PLC programming and fault finding Commitment to continuous learning and professional development and the Ability to support project engineering to ensure maintainability and lifecycle reliability Experience developing equipment and process specifications Basic project management skills within engineering/reliability projects Working knowledge of AutoCAD (or similar) Robotic experience (beneficial) Key Responsibilities Collaborate with Production and Maintenance teams to identify, track, and resolve breakdown and reliability issues Attend FMOS meetings, taking ownership of electrical and controls-related actions and root cause solutions Drive continuous improvement through plant enhancements and effective root cause analysis Review and optimise planned maintenance schedules to improve reliability and performance Provide technical support, including equipment performance standards and repair specifications Maintain accurate documentation, reports, and project updates in line with team processes Coordinate with engineering, operations, and external partners, while supporting knowledge sharing and training within the team What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). . click apply for full job details
Oct 17, 2026
Full time
The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). . click apply for full job details
Social Media Influencer Management experience Degree or Marketing Certification Assistant Marketing Manager - Social Media & Influencer Marketing Salary: £40,000 - £45,000 Location: Hayes, Middlesex Monday - Friday, 9am - 5pm 4 days office-based We are looking for an experienced Assistant Marketing Manager to join a growing marketing team within a fast-paced, consumer-focused business. This is a varied role covering social media, influencer marketing, digital marketing, content, events and e-commerce , working closely with the Marketing Director and external agencies. Key Responsibilities Support the Marketing Director with the delivery of the overall marketing strategy and campaigns. Manage and develop the company's social media channels , including content planning, engagement and community management. Manage influencer and creator relationships , from identifying opportunities through to campaign delivery and performance analysis. Support digital marketing activity including PPC, SEO and display . Monitor and report on campaign performance using analytics and social media tools. Support website, e-commerce and product content, ensuring information is accurate and engaging. Coordinate marketing events, exhibitions and promotional activity. Work with external agencies, suppliers and retail partners to ensure campaigns are delivered effectively. Line manage and support members of the Marketing Executive team. Bring new ideas and identify opportunities to improve brand awareness and customer engagement. About You Degree educated , ideally in Marketing, Communications, Business or a related subject. Proven marketing experience within a consumer-facing, retail or similar environment. Strong social media experience is essential. Previous influencer management experience is essential. Good understanding of digital marketing, including PPC, SEO and paid media. Strong communication, organisation and presentation skills. Commercially minded with excellent attention to detail. Confident managing agencies and multiple projects simultaneously. Creative, proactive and happy to get hands-on. What's on Offer £40,000 - £45,000 salary 4 days office-based in Hayes Monday - Friday, 9am - 5pm Opportunity to take ownership of a varied marketing role within a growing business.
Oct 17, 2026
Full time
Social Media Influencer Management experience Degree or Marketing Certification Assistant Marketing Manager - Social Media & Influencer Marketing Salary: £40,000 - £45,000 Location: Hayes, Middlesex Monday - Friday, 9am - 5pm 4 days office-based We are looking for an experienced Assistant Marketing Manager to join a growing marketing team within a fast-paced, consumer-focused business. This is a varied role covering social media, influencer marketing, digital marketing, content, events and e-commerce , working closely with the Marketing Director and external agencies. Key Responsibilities Support the Marketing Director with the delivery of the overall marketing strategy and campaigns. Manage and develop the company's social media channels , including content planning, engagement and community management. Manage influencer and creator relationships , from identifying opportunities through to campaign delivery and performance analysis. Support digital marketing activity including PPC, SEO and display . Monitor and report on campaign performance using analytics and social media tools. Support website, e-commerce and product content, ensuring information is accurate and engaging. Coordinate marketing events, exhibitions and promotional activity. Work with external agencies, suppliers and retail partners to ensure campaigns are delivered effectively. Line manage and support members of the Marketing Executive team. Bring new ideas and identify opportunities to improve brand awareness and customer engagement. About You Degree educated , ideally in Marketing, Communications, Business or a related subject. Proven marketing experience within a consumer-facing, retail or similar environment. Strong social media experience is essential. Previous influencer management experience is essential. Good understanding of digital marketing, including PPC, SEO and paid media. Strong communication, organisation and presentation skills. Commercially minded with excellent attention to detail. Confident managing agencies and multiple projects simultaneously. Creative, proactive and happy to get hands-on. What's on Offer £40,000 - £45,000 salary 4 days office-based in Hayes Monday - Friday, 9am - 5pm Opportunity to take ownership of a varied marketing role within a growing business.
About us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. About the Role Ready for a career that's truly different? Mountain Healthcare is one of the UK's leading providers of forensic healthcare, delivering specialist care within police custody and the wider criminal justice system. Guided by our values of Being Kind and Doing the Right Thing, we support some of the most vulnerable people in our communities. We are seeking Registered Nurses and Paramedics to join us as Forensic Custody Healthcare Professionals. This is an opportunity to step beyond traditional healthcare settings into a rewarding role offering autonomy, variety and professional challenge. Working alongside police and criminal justice partners, you'll assess, treat and support detainees, using your clinical expertise to safeguard welfare and influence important decisions. No two shifts are the same. You could be managing acute healthcare needs one moment and supporting a vulnerable person in crisis the next. Your clinical judgement, compassion and professionalism will make a real difference every day. No forensic or custody experience is required. We provide accredited training, support and a structured development programme to help you succeed in this specialist field. If you're a Registered Nurse or Paramedic with at least 3 years' post-registration experience in an acute or urgent care setting and are looking for a role with purpose, independence and impact, we'd love to hear from you. Join Mountain Healthcare and build a career where your skills and decisions truly matter. This is a unique opportunity to develop specialist skills in forensic healthcare, safeguarding, emergency care and criminal justice healthcare, while making a real difference to vulnerable people. Apply today and take your clinical career beyond the traditional ward or ambulance setting. Job Opportunity As a Forensic Custody Healthcare Professional, you will work autonomously within police custody suites, assessing and caring for detainees with a wide range of physical health, mental health, substance misuse and vulnerability-related needs. This is a specialist clinical role where no two shifts are the same. You will assess fitness for detention, interview, charge and release; respond to acute medical episodes; provide healthcare advice; support safeguarding decisions; and work closely with custody teams, police officers and partner agencies. You will also be trained to carry out forensic and evidential duties, including collecting and preserving forensic samples, documenting injuries and maintaining accurate clinical and evidential records that meet legal and professional standards. Key responsibilities Conduct clinical assessments to determine fitness for detention, interview, charge and release, including capacity assessments. Manage medical emergencies, treat injuries and provide healthcare advice in a fast-paced custody environment. Support detainees with mental health needs, substance misuse, alcohol dependency and complex vulnerabilities. Collect, preserve and document forensic samples in line with evidential and legal standards. Produce accurate clinical and evidential records, including injury documentation. Liaise with police, custody teams, NHS services and other agencies to support safe onward care. Attend hospital blood procedures under the Road Traffic Act. Prepare professional statements and attend court as an impartial healthcare witness when required. Company Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's
Oct 17, 2026
Full time
About us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. About the Role Ready for a career that's truly different? Mountain Healthcare is one of the UK's leading providers of forensic healthcare, delivering specialist care within police custody and the wider criminal justice system. Guided by our values of Being Kind and Doing the Right Thing, we support some of the most vulnerable people in our communities. We are seeking Registered Nurses and Paramedics to join us as Forensic Custody Healthcare Professionals. This is an opportunity to step beyond traditional healthcare settings into a rewarding role offering autonomy, variety and professional challenge. Working alongside police and criminal justice partners, you'll assess, treat and support detainees, using your clinical expertise to safeguard welfare and influence important decisions. No two shifts are the same. You could be managing acute healthcare needs one moment and supporting a vulnerable person in crisis the next. Your clinical judgement, compassion and professionalism will make a real difference every day. No forensic or custody experience is required. We provide accredited training, support and a structured development programme to help you succeed in this specialist field. If you're a Registered Nurse or Paramedic with at least 3 years' post-registration experience in an acute or urgent care setting and are looking for a role with purpose, independence and impact, we'd love to hear from you. Join Mountain Healthcare and build a career where your skills and decisions truly matter. This is a unique opportunity to develop specialist skills in forensic healthcare, safeguarding, emergency care and criminal justice healthcare, while making a real difference to vulnerable people. Apply today and take your clinical career beyond the traditional ward or ambulance setting. Job Opportunity As a Forensic Custody Healthcare Professional, you will work autonomously within police custody suites, assessing and caring for detainees with a wide range of physical health, mental health, substance misuse and vulnerability-related needs. This is a specialist clinical role where no two shifts are the same. You will assess fitness for detention, interview, charge and release; respond to acute medical episodes; provide healthcare advice; support safeguarding decisions; and work closely with custody teams, police officers and partner agencies. You will also be trained to carry out forensic and evidential duties, including collecting and preserving forensic samples, documenting injuries and maintaining accurate clinical and evidential records that meet legal and professional standards. Key responsibilities Conduct clinical assessments to determine fitness for detention, interview, charge and release, including capacity assessments. Manage medical emergencies, treat injuries and provide healthcare advice in a fast-paced custody environment. Support detainees with mental health needs, substance misuse, alcohol dependency and complex vulnerabilities. Collect, preserve and document forensic samples in line with evidential and legal standards. Produce accurate clinical and evidential records, including injury documentation. Liaise with police, custody teams, NHS services and other agencies to support safe onward care. Attend hospital blood procedures under the Road Traffic Act. Prepare professional statements and attend court as an impartial healthcare witness when required. Company Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's
About us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. About the Role Ready for a career that's truly different? Mountain Healthcare is one of the UK's leading providers of forensic healthcare, delivering specialist care within police custody and the wider criminal justice system. Guided by our values of Being Kind and Doing the Right Thing, we support some of the most vulnerable people in our communities. We are seeking Registered Nurses and Paramedics to join us as Forensic Custody Healthcare Professionals. This is an opportunity to step beyond traditional healthcare settings into a rewarding role offering autonomy, variety and professional challenge. Working alongside police and criminal justice partners, you'll assess, treat and support detainees, using your clinical expertise to safeguard welfare and influence important decisions. No two shifts are the same. You could be managing acute healthcare needs one moment and supporting a vulnerable person in crisis the next. Your clinical judgement, compassion and professionalism will make a real difference every day. No forensic or custody experience is required. We provide accredited training, support and a structured development programme to help you succeed in this specialist field. If you're a Registered Nurse or Paramedic with at least 3 years' post-registration experience in an acute or urgent care setting and are looking for a role with purpose, independence and impact, we'd love to hear from you. Join Mountain Healthcare and build a career where your skills and decisions truly matter. This is a unique opportunity to develop specialist skills in forensic healthcare, safeguarding, emergency care and criminal justice healthcare, while making a real difference to vulnerable people. Apply today and take your clinical career beyond the traditional ward or ambulance setting. Job Opportunity As a Forensic Custody Healthcare Professional, you will work autonomously within police custody suites, assessing and caring for detainees with a wide range of physical health, mental health, substance misuse and vulnerability-related needs. This is a specialist clinical role where no two shifts are the same. You will assess fitness for detention, interview, charge and release; respond to acute medical episodes; provide healthcare advice; support safeguarding decisions; and work closely with custody teams, police officers and partner agencies. You will also be trained to carry out forensic and evidential duties, including collecting and preserving forensic samples, documenting injuries and maintaining accurate clinical and evidential records that meet legal and professional standards. Key responsibilities Conduct clinical assessments to determine fitness for detention, interview, charge and release, including capacity assessments. Manage medical emergencies, treat injuries and provide healthcare advice in a fast-paced custody environment. Support detainees with mental health needs, substance misuse, alcohol dependency and complex vulnerabilities. Collect, preserve and document forensic samples in line with evidential and legal standards. Produce accurate clinical and evidential records, including injury documentation. Liaise with police, custody teams, NHS services and other agencies to support safe onward care. Attend hospital blood procedures under the Road Traffic Act. Prepare professional statements and attend court as an impartial healthcare witness when required. Company Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's
Oct 17, 2026
Full time
About us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. About the Role Ready for a career that's truly different? Mountain Healthcare is one of the UK's leading providers of forensic healthcare, delivering specialist care within police custody and the wider criminal justice system. Guided by our values of Being Kind and Doing the Right Thing, we support some of the most vulnerable people in our communities. We are seeking Registered Nurses and Paramedics to join us as Forensic Custody Healthcare Professionals. This is an opportunity to step beyond traditional healthcare settings into a rewarding role offering autonomy, variety and professional challenge. Working alongside police and criminal justice partners, you'll assess, treat and support detainees, using your clinical expertise to safeguard welfare and influence important decisions. No two shifts are the same. You could be managing acute healthcare needs one moment and supporting a vulnerable person in crisis the next. Your clinical judgement, compassion and professionalism will make a real difference every day. No forensic or custody experience is required. We provide accredited training, support and a structured development programme to help you succeed in this specialist field. If you're a Registered Nurse or Paramedic with at least 3 years' post-registration experience in an acute or urgent care setting and are looking for a role with purpose, independence and impact, we'd love to hear from you. Join Mountain Healthcare and build a career where your skills and decisions truly matter. This is a unique opportunity to develop specialist skills in forensic healthcare, safeguarding, emergency care and criminal justice healthcare, while making a real difference to vulnerable people. Apply today and take your clinical career beyond the traditional ward or ambulance setting. Job Opportunity As a Forensic Custody Healthcare Professional, you will work autonomously within police custody suites, assessing and caring for detainees with a wide range of physical health, mental health, substance misuse and vulnerability-related needs. This is a specialist clinical role where no two shifts are the same. You will assess fitness for detention, interview, charge and release; respond to acute medical episodes; provide healthcare advice; support safeguarding decisions; and work closely with custody teams, police officers and partner agencies. You will also be trained to carry out forensic and evidential duties, including collecting and preserving forensic samples, documenting injuries and maintaining accurate clinical and evidential records that meet legal and professional standards. Key responsibilities Conduct clinical assessments to determine fitness for detention, interview, charge and release, including capacity assessments. Manage medical emergencies, treat injuries and provide healthcare advice in a fast-paced custody environment. Support detainees with mental health needs, substance misuse, alcohol dependency and complex vulnerabilities. Collect, preserve and document forensic samples in line with evidential and legal standards. Produce accurate clinical and evidential records, including injury documentation. Liaise with police, custody teams, NHS services and other agencies to support safe onward care. Attend hospital blood procedures under the Road Traffic Act. Prepare professional statements and attend court as an impartial healthcare witness when required. Company Benefits Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's
Technical Web Manager (Maternity Cover) Location Docklands Campus Salary £46,471 to £51,606 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Friday 23 October 2026 Interview Date Thursday 29 October 2026 Reference 1914-26-S About the Role We're looking for a technically minded Technical Web Manager to take ownership of the day-to-day technical support, performance and continuous improvement of our website and microsites. You'll work closely with our Product Manager, developers, content teams, IT, security colleagues and external platform and development partners to ensure our website is stable, secure, performs well and continually evolves. You'll be the go-to person for complex CMS and website issues, helping to troubleshoot problems, help manage releases, support testing and ensure technical changes are delivered smoothly into production. About You We're looking for someone who combines strong technical understanding of web platforms (preferably Drupal) with excellent organisation, communication and problem-solving skills and has attention to detail. You'll be comfortable working across technical and non-technical teams and translating complex technical issues into clear information for colleagues. You'll ideally have experience of: Managing and supporting websites and CMSs, preferably in a technically complex environment Performing detailed UAT for technical developments Working with development teams, external suppliers and platform providers Reporting and troubleshooting bugs Using JIRA for raising tickets, backlog and change management Working within Agile development environments Troubleshooting website issues, APIs and third-party integrations Working with colleagues in different time zones (this means an early start on release day) HTML, CSS and JavaScript Supporting website deployments and release documentation Understanding web performance, security certifications, permissions and integrations CDNs and WAFs Cloud technology Keeping a wiki up to date in Confluence Providing second-line technical support and helping others understand complex systems You'll be proactive and naturally curious, with a strong "find the problem and fix it" mindset. You'll be confident challenging technical decisions when needed, while building positive relationships with developers, suppliers and colleagues across the University. You'll support the team with prioritisation of issues and will own and be on top of the bugs list. You'll be joining a small but friendly team with helpful colleagues based around the world. If this describes you and the kind of team you want to join, we'd love to hear from you! Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Oct 17, 2026
Full time
Technical Web Manager (Maternity Cover) Location Docklands Campus Salary £46,471 to £51,606 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Friday 23 October 2026 Interview Date Thursday 29 October 2026 Reference 1914-26-S About the Role We're looking for a technically minded Technical Web Manager to take ownership of the day-to-day technical support, performance and continuous improvement of our website and microsites. You'll work closely with our Product Manager, developers, content teams, IT, security colleagues and external platform and development partners to ensure our website is stable, secure, performs well and continually evolves. You'll be the go-to person for complex CMS and website issues, helping to troubleshoot problems, help manage releases, support testing and ensure technical changes are delivered smoothly into production. About You We're looking for someone who combines strong technical understanding of web platforms (preferably Drupal) with excellent organisation, communication and problem-solving skills and has attention to detail. You'll be comfortable working across technical and non-technical teams and translating complex technical issues into clear information for colleagues. You'll ideally have experience of: Managing and supporting websites and CMSs, preferably in a technically complex environment Performing detailed UAT for technical developments Working with development teams, external suppliers and platform providers Reporting and troubleshooting bugs Using JIRA for raising tickets, backlog and change management Working within Agile development environments Troubleshooting website issues, APIs and third-party integrations Working with colleagues in different time zones (this means an early start on release day) HTML, CSS and JavaScript Supporting website deployments and release documentation Understanding web performance, security certifications, permissions and integrations CDNs and WAFs Cloud technology Keeping a wiki up to date in Confluence Providing second-line technical support and helping others understand complex systems You'll be proactive and naturally curious, with a strong "find the problem and fix it" mindset. You'll be confident challenging technical decisions when needed, while building positive relationships with developers, suppliers and colleagues across the University. You'll support the team with prioritisation of issues and will own and be on top of the bugs list. You'll be joining a small but friendly team with helpful colleagues based around the world. If this describes you and the kind of team you want to join, we'd love to hear from you! Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Location Cardiff, Glasgow, London About the job Job summary Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system. You will be playing your part in creating new energy solutions that are vital for customers, and vital for the environment. This CISO sits at the heart of Ofgem's Security, Privacy and Resilience function within DDSS, with responsibility for leading the organisation's cyber and information security strategy, strengthening resilience, and ensuring security enables rather than inhibits delivery. It is a high-impact leadership role requiring clear judgement, pragmatism and the ability to build trusted relationships across the organisation and with external partners. Team context The CISO is a strategic leadership role at the heart of Ofgem's security, privacy and resilience agenda. Reporting into the CDIO, you will lead the organisation's cyber and information security capability, setting the direction for a function that enables the business to operate safely, securely and with confidence. Overview of the role As Chief Information Security Officer, you will create the environment and culture that ensures Ofgem can deliver services in a safe and secure way. You will lead the development and delivery of the information and cyber security strategy, shape the organisation's security maturity, and ensure risk is managed in a balanced and proportionate way. You will be accountable for building trust with colleagues and stakeholders, re-establishing confidence in the security function and helping create a positive cultural shift across the organisation. This is an opportunity to lead with influence, bring people with you, and be a true enabler for Ofgem. Job description You will be responsible for: Leading and driving change. You will go beyond traditional governance and assurance to take ownership from strategy through to delivery, turning priorities into action and driving change through to successful implementation and measurable impact. Bringing pragmatism, clarity and energy to complex security challenges, you will work closely with senior stakeholders to understand business priorities, find practical routes to "yes" , and position security as an enabler of delivery, innovation and great user experience. Developing and maintaining Ofgem's Cyber strategy, associated risk register and forward work plan, addressing risks to business operations and corporate functions. Enabling leaders and all staff to be routinely briefed on strategic and tactical threats to Ofgem's security, privacy and resilience, and develop mitigating actions consistent with Ofgem's risk appetite. Managing Cyber assurance, data protection, security operations and response capabilities, including Incident Management on Data, leak investigations and independent investigation activity with Cabinet Office. Acting as a security and privacy professional, championing best practice and embedding Ofgem's security, privacy and resilience culture within Ofgem, third parties and business partners; publish associated guidance, practices, tools, standards and templates. Overseeing delivery of the Cyber Assessment Framework (CAF) and Departmental Security Health Check (DSHC), working with Cabinet Office and DESNZ. Contributing to Directorate and Ofgem strategic programmes; partner with senior leadership to prioritise work and resources, and represent Ofgem across Government and the Energy Sector. Setting the strategic direction of the function and provide intellectual leadership, including strategic workforce planning; act as the SME and deputise for the Head of Cyber Security Profession, including Professional Development Lead duties. Detecting and analyse relevant trends; advise on implications of new technologies and uses of data; support innovation; determine security investment priorities and create a security roadmap that enables Ofgem to achieve its objectives. You will need: Direct experience in leading Cyber Security, including ongoing definition and delivery of a robust security and privacy strategy, which incorporates intelligence management; threat and risk analysis; risk mitigation; business continuity preparations; and incident detection, response and recovery. Substantial experience in a combination of business and risk management, information security, IT services and operational security positions. Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results An engaging, adaptable, collaborative leadership style with experience of that fosters and supports diversity and inclusion with evidence of operating flexibly in an inclusive manner that engenders diversity in teams. Excellent communication skills, both verbal and written with the ability to enthuse stakeholders and colleagues, encouraging them to embrace change. Able to obtain and maintain DV clearance. Holds Qualifications in, LRD512: Security Leadership Essentials for Managers, BCS Certificate in Information Security Management Principles, GIAC Information Security Fundamentals Holds Accreditation in Chartered Qualification This is a significant opportunity to shape how Ofgem approaches security, privacy and resilience at a time of increasing complexity and importance. We are looking for someone who combines deep expertise with strong judgement, commercial awareness and the ability to lead positively, someone who can build trust, enable delivery and help the organisation move forward with confidence. Person specification Essential Criteria Direct experience in leading Cyber Security, including ongoing definition and delivery of a robust security and privacy strategy, which incorporates intelligence management; threat and risk analysis; risk mitigation; business continuity preparations; and incident detection, response and recovery. ( Lead Criteria) Substantial experience in a combination of business and risk management, information security, IT services and operational security positions. ( Lead Criteria) Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results. An engaging, adaptable, collaborative leadership style with experience of that fosters and supports diversity and inclusion with evidence of operating flexibly in an inclusive manner that engenders diversity in teams. Excellent communication skills, both verbal and written with the ability to enthuse stakeholders and colleagues, encouraging them to embrace change. Able to obtain and maintain DV clearance. Holds Qualifications in, LRD512: Security Leadership Essentials for Managers, BCS Certificate in Information Security Management Principles, GIAC Information Security Fundamentals. Holds Accreditation in Chartered Qualification. Desirable Criteria Experience in working in the regulated sector.
Oct 17, 2026
Full time
Location Cardiff, Glasgow, London About the job Job summary Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system. You will be playing your part in creating new energy solutions that are vital for customers, and vital for the environment. This CISO sits at the heart of Ofgem's Security, Privacy and Resilience function within DDSS, with responsibility for leading the organisation's cyber and information security strategy, strengthening resilience, and ensuring security enables rather than inhibits delivery. It is a high-impact leadership role requiring clear judgement, pragmatism and the ability to build trusted relationships across the organisation and with external partners. Team context The CISO is a strategic leadership role at the heart of Ofgem's security, privacy and resilience agenda. Reporting into the CDIO, you will lead the organisation's cyber and information security capability, setting the direction for a function that enables the business to operate safely, securely and with confidence. Overview of the role As Chief Information Security Officer, you will create the environment and culture that ensures Ofgem can deliver services in a safe and secure way. You will lead the development and delivery of the information and cyber security strategy, shape the organisation's security maturity, and ensure risk is managed in a balanced and proportionate way. You will be accountable for building trust with colleagues and stakeholders, re-establishing confidence in the security function and helping create a positive cultural shift across the organisation. This is an opportunity to lead with influence, bring people with you, and be a true enabler for Ofgem. Job description You will be responsible for: Leading and driving change. You will go beyond traditional governance and assurance to take ownership from strategy through to delivery, turning priorities into action and driving change through to successful implementation and measurable impact. Bringing pragmatism, clarity and energy to complex security challenges, you will work closely with senior stakeholders to understand business priorities, find practical routes to "yes" , and position security as an enabler of delivery, innovation and great user experience. Developing and maintaining Ofgem's Cyber strategy, associated risk register and forward work plan, addressing risks to business operations and corporate functions. Enabling leaders and all staff to be routinely briefed on strategic and tactical threats to Ofgem's security, privacy and resilience, and develop mitigating actions consistent with Ofgem's risk appetite. Managing Cyber assurance, data protection, security operations and response capabilities, including Incident Management on Data, leak investigations and independent investigation activity with Cabinet Office. Acting as a security and privacy professional, championing best practice and embedding Ofgem's security, privacy and resilience culture within Ofgem, third parties and business partners; publish associated guidance, practices, tools, standards and templates. Overseeing delivery of the Cyber Assessment Framework (CAF) and Departmental Security Health Check (DSHC), working with Cabinet Office and DESNZ. Contributing to Directorate and Ofgem strategic programmes; partner with senior leadership to prioritise work and resources, and represent Ofgem across Government and the Energy Sector. Setting the strategic direction of the function and provide intellectual leadership, including strategic workforce planning; act as the SME and deputise for the Head of Cyber Security Profession, including Professional Development Lead duties. Detecting and analyse relevant trends; advise on implications of new technologies and uses of data; support innovation; determine security investment priorities and create a security roadmap that enables Ofgem to achieve its objectives. You will need: Direct experience in leading Cyber Security, including ongoing definition and delivery of a robust security and privacy strategy, which incorporates intelligence management; threat and risk analysis; risk mitigation; business continuity preparations; and incident detection, response and recovery. Substantial experience in a combination of business and risk management, information security, IT services and operational security positions. Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results An engaging, adaptable, collaborative leadership style with experience of that fosters and supports diversity and inclusion with evidence of operating flexibly in an inclusive manner that engenders diversity in teams. Excellent communication skills, both verbal and written with the ability to enthuse stakeholders and colleagues, encouraging them to embrace change. Able to obtain and maintain DV clearance. Holds Qualifications in, LRD512: Security Leadership Essentials for Managers, BCS Certificate in Information Security Management Principles, GIAC Information Security Fundamentals Holds Accreditation in Chartered Qualification This is a significant opportunity to shape how Ofgem approaches security, privacy and resilience at a time of increasing complexity and importance. We are looking for someone who combines deep expertise with strong judgement, commercial awareness and the ability to lead positively, someone who can build trust, enable delivery and help the organisation move forward with confidence. Person specification Essential Criteria Direct experience in leading Cyber Security, including ongoing definition and delivery of a robust security and privacy strategy, which incorporates intelligence management; threat and risk analysis; risk mitigation; business continuity preparations; and incident detection, response and recovery. ( Lead Criteria) Substantial experience in a combination of business and risk management, information security, IT services and operational security positions. ( Lead Criteria) Knowledge across relevant information security and privacy management frameworks and legislation, such as NIST, the NIS Regulations 2018, ISO/IEC 27001, ITIL, COBIT, Data Protection Act 2018 (GDPR). Proven experience of working with strategic vendors and partners to deliver high impact and fit-for-purpose results. An engaging, adaptable, collaborative leadership style with experience of that fosters and supports diversity and inclusion with evidence of operating flexibly in an inclusive manner that engenders diversity in teams. Excellent communication skills, both verbal and written with the ability to enthuse stakeholders and colleagues, encouraging them to embrace change. Able to obtain and maintain DV clearance. Holds Qualifications in, LRD512: Security Leadership Essentials for Managers, BCS Certificate in Information Security Management Principles, GIAC Information Security Fundamentals. Holds Accreditation in Chartered Qualification. Desirable Criteria Experience in working in the regulated sector.
Buyer Central London (Largely On-Site- flexible working available ad hoc) 45,000 - 55,000 DOE + Excellent Growth Opportunities Help Build the Supply Chain Behind a Manufacturing Revolution A unique opportunity has arisen for an ambitious Buyer to join one of the UK's fastest-growing advanced manufacturing organisations. This is not a traditional procurement role in a mature business. You'll be joining a company in a period of exceptional growth, investing heavily in new facilities, technology and talent. As part of a rapidly expanding supply chain function, you'll have the opportunity to make a genuine impact, influence supplier strategy and help shape procurement processes from the ground up. If you're someone who thrives in fast-paced environments, enjoys solving complex supply challenges and wants to play a key role in scaling a manufacturing operation, we'd love to hear from you. The Opportunity Working alongside Operations, Engineering, Production and Logistics teams, you'll be responsible for ensuring materials, components and supplier relationships support an ambitious growth trajectory. You'll take ownership of purchasing activities, build strong supplier partnerships and proactively manage supply risks, while contributing to wider procurement initiatives focused on cost, quality and scalability. This role offers genuine progression potential as the wider supply chain function continues to evolve. What You'll Be Doing Managing the procurement of materials, components and engineering-related products. Raising and expediting purchase orders to support production requirements. Developing and strengthening relationships with suppliers across the UK and internationally. Monitoring supplier performance, lead times and inventory levels. Negotiating pricing, delivery schedules and commercial agreements. Supporting supplier performance reviews and continuous improvement initiatives. Working closely with Production Planning teams to ensure material availability. Identifying cost-saving opportunities and supporting sourcing projects. Assisting with the implementation of supplier scorecards and performance metrics. Supporting longer-term procurement strategies and framework agreements. Maintaining accurate purchasing data within ERP/MRP systems. Helping improve processes within a growing procurement and supply chain team. What We're Looking For Essential Experience within a Buyer, Purchasing, Procurement or Supply Chain role. Background within manufacturing, engineering or industrial environments. Supplier management and negotiation skills. Experience managing multiple priorities in a fast-moving business. Commercial awareness and analytical thinking. Confident stakeholder management and communication skills. ERP/MRP systems experience. Proactive, solutions-focused approach with the ability to work independently. Desirable Experience purchasing raw materials, metals, machined components or engineering products. Knowledge of supplier performance management and vendor scorecards. Experience within aerospace, defence, automotive, Formula 1, precision engineering or advanced manufacturing sectors. CIPS qualification or working towards completion is desirable Understanding of production planning, inventory management or demand forecasting - desirable Who Will Succeed? This business is looking for people who are excited by growth, change and opportunity. You'll be naturally curious, commercially minded and comfortable operating in an environment where things move quickly. You'll enjoy building relationships, taking ownership of challenges and finding practical solutions. This role is ideal for someone who wants more than a transactional purchasing position and is eager to be part of building something special. What's on Offer? Salary up to 55,000 depending on experience Pension scheme 23 days annual leave plus bank holidays Free daily meal service Additional benefits improving as company matures Significant career progression opportunities Exposure to a growing global manufacturing operation Opportunity to influence supplier strategy and procurement processes Join a business investing heavily in its people, facilities and future growth
Oct 17, 2026
Full time
Buyer Central London (Largely On-Site- flexible working available ad hoc) 45,000 - 55,000 DOE + Excellent Growth Opportunities Help Build the Supply Chain Behind a Manufacturing Revolution A unique opportunity has arisen for an ambitious Buyer to join one of the UK's fastest-growing advanced manufacturing organisations. This is not a traditional procurement role in a mature business. You'll be joining a company in a period of exceptional growth, investing heavily in new facilities, technology and talent. As part of a rapidly expanding supply chain function, you'll have the opportunity to make a genuine impact, influence supplier strategy and help shape procurement processes from the ground up. If you're someone who thrives in fast-paced environments, enjoys solving complex supply challenges and wants to play a key role in scaling a manufacturing operation, we'd love to hear from you. The Opportunity Working alongside Operations, Engineering, Production and Logistics teams, you'll be responsible for ensuring materials, components and supplier relationships support an ambitious growth trajectory. You'll take ownership of purchasing activities, build strong supplier partnerships and proactively manage supply risks, while contributing to wider procurement initiatives focused on cost, quality and scalability. This role offers genuine progression potential as the wider supply chain function continues to evolve. What You'll Be Doing Managing the procurement of materials, components and engineering-related products. Raising and expediting purchase orders to support production requirements. Developing and strengthening relationships with suppliers across the UK and internationally. Monitoring supplier performance, lead times and inventory levels. Negotiating pricing, delivery schedules and commercial agreements. Supporting supplier performance reviews and continuous improvement initiatives. Working closely with Production Planning teams to ensure material availability. Identifying cost-saving opportunities and supporting sourcing projects. Assisting with the implementation of supplier scorecards and performance metrics. Supporting longer-term procurement strategies and framework agreements. Maintaining accurate purchasing data within ERP/MRP systems. Helping improve processes within a growing procurement and supply chain team. What We're Looking For Essential Experience within a Buyer, Purchasing, Procurement or Supply Chain role. Background within manufacturing, engineering or industrial environments. Supplier management and negotiation skills. Experience managing multiple priorities in a fast-moving business. Commercial awareness and analytical thinking. Confident stakeholder management and communication skills. ERP/MRP systems experience. Proactive, solutions-focused approach with the ability to work independently. Desirable Experience purchasing raw materials, metals, machined components or engineering products. Knowledge of supplier performance management and vendor scorecards. Experience within aerospace, defence, automotive, Formula 1, precision engineering or advanced manufacturing sectors. CIPS qualification or working towards completion is desirable Understanding of production planning, inventory management or demand forecasting - desirable Who Will Succeed? This business is looking for people who are excited by growth, change and opportunity. You'll be naturally curious, commercially minded and comfortable operating in an environment where things move quickly. You'll enjoy building relationships, taking ownership of challenges and finding practical solutions. This role is ideal for someone who wants more than a transactional purchasing position and is eager to be part of building something special. What's on Offer? Salary up to 55,000 depending on experience Pension scheme 23 days annual leave plus bank holidays Free daily meal service Additional benefits improving as company matures Significant career progression opportunities Exposure to a growing global manufacturing operation Opportunity to influence supplier strategy and procurement processes Join a business investing heavily in its people, facilities and future growth
Job Title: Senior Buyer Contract: Full Time, Permanent Location: Hinckley, Leicestershire - Onsite Salary: £45,000 - £50,000 Ready for a buying role where your ideas and experience will genuinely count? SF Partners are partnering with an established manufacturing business in Leicestershire to recruit a commercially driven Senior Buyer. We're looking for someone who enjoys the challenge of buying well, building great supplier relationships and finding smarter ways of working. This is an opportunity for an experienced Buyer who wants more than simply keeping purchasing activity moving. You'll have the freedom to use your judgement, contribute ideas and play an important part in how the business manages its suppliers, costs and materials. It's a busy environment where priorities can change, so you'll need to enjoy variety, think on your feet and be comfortable taking responsibility. What will you be doing? You'll be working with colleagues across the business to make sure purchasing decisions support both commercial objectives and day-to-day operations. Your responsibilities will include: - Building productive relationships with suppliers, ensuring the business receives competitive pricing, reliable service and strong commercial value. - Taking the lead on sourcing activities, negotiating agreements and identifying opportunities to improve purchasing costs. - Using purchasing and supply chain information to make informed decisions around availability, demand and stock investment. - Reviewing existing ways of working and introducing practical improvements that make purchasing more efficient. - Working collaboratively with operational and technical colleagues to understand their requirements and respond to changing priorities. - Managing supplier challenges, finding solutions and ensuring business requirements remain on track. - Identifying opportunities to strengthen supplier partnerships, improve service and reduce unnecessary costs. - Sharing your knowledge and experience with colleagues, supporting a positive and effective purchasing function. What are we looking for? We're interested in speaking with experienced Buyers, Senior Buyers or procurement professionals who enjoy combining commercial thinking with a practical, hands-on approach. Ideally, you'll have: - A background in purchasing or procurement within manufacturing, engineering, industrial supply or a related environment. - Confidence negotiating with suppliers and making commercially sound decisions. - Experience managing supplier relationships and identifying cost-saving opportunities. - An understanding of how purchasing decisions affect stock, cash flow and operational performance. - Strong analytical skills and confidence working with purchasing systems and data. - The ability to build relationships across different departments and communicate effectively at all levels. - A genuine interest in improving processes, solving problems and contributing ideas. - A CIPS qualification would be advantageous, although we're equally interested in people who have developed strong procurement expertise through practical experience. The person behind the CV matters Our client isn't looking for someone who simply ticks every technical box. They're looking for someone who brings energy, initiative and a positive approach to their work. Someone who enjoys a challenge, takes ownership and isn't afraid to suggest a better way of doing things. You'll be joining a business where collaboration matters and where your ability to build relationships, respond to challenges and make things happen will be just as valuable as your purchasing knowledge. Why consider this opportunity? - An established manufacturing environment with varied purchasing challenges. - The opportunity to take ownership and influence commercial decisions. - Scope to introduce improvements and contribute to how the purchasing function operates. - A role combining supplier relationships, commercial negotiations and operational problem-solving. Interested in finding out more? Please apply today with a copy of your updated CV. THIS IS AN ONSITE BASED ROLE - NO HYBRID WORKING IS OFFERED.
Oct 17, 2026
Full time
Job Title: Senior Buyer Contract: Full Time, Permanent Location: Hinckley, Leicestershire - Onsite Salary: £45,000 - £50,000 Ready for a buying role where your ideas and experience will genuinely count? SF Partners are partnering with an established manufacturing business in Leicestershire to recruit a commercially driven Senior Buyer. We're looking for someone who enjoys the challenge of buying well, building great supplier relationships and finding smarter ways of working. This is an opportunity for an experienced Buyer who wants more than simply keeping purchasing activity moving. You'll have the freedom to use your judgement, contribute ideas and play an important part in how the business manages its suppliers, costs and materials. It's a busy environment where priorities can change, so you'll need to enjoy variety, think on your feet and be comfortable taking responsibility. What will you be doing? You'll be working with colleagues across the business to make sure purchasing decisions support both commercial objectives and day-to-day operations. Your responsibilities will include: - Building productive relationships with suppliers, ensuring the business receives competitive pricing, reliable service and strong commercial value. - Taking the lead on sourcing activities, negotiating agreements and identifying opportunities to improve purchasing costs. - Using purchasing and supply chain information to make informed decisions around availability, demand and stock investment. - Reviewing existing ways of working and introducing practical improvements that make purchasing more efficient. - Working collaboratively with operational and technical colleagues to understand their requirements and respond to changing priorities. - Managing supplier challenges, finding solutions and ensuring business requirements remain on track. - Identifying opportunities to strengthen supplier partnerships, improve service and reduce unnecessary costs. - Sharing your knowledge and experience with colleagues, supporting a positive and effective purchasing function. What are we looking for? We're interested in speaking with experienced Buyers, Senior Buyers or procurement professionals who enjoy combining commercial thinking with a practical, hands-on approach. Ideally, you'll have: - A background in purchasing or procurement within manufacturing, engineering, industrial supply or a related environment. - Confidence negotiating with suppliers and making commercially sound decisions. - Experience managing supplier relationships and identifying cost-saving opportunities. - An understanding of how purchasing decisions affect stock, cash flow and operational performance. - Strong analytical skills and confidence working with purchasing systems and data. - The ability to build relationships across different departments and communicate effectively at all levels. - A genuine interest in improving processes, solving problems and contributing ideas. - A CIPS qualification would be advantageous, although we're equally interested in people who have developed strong procurement expertise through practical experience. The person behind the CV matters Our client isn't looking for someone who simply ticks every technical box. They're looking for someone who brings energy, initiative and a positive approach to their work. Someone who enjoys a challenge, takes ownership and isn't afraid to suggest a better way of doing things. You'll be joining a business where collaboration matters and where your ability to build relationships, respond to challenges and make things happen will be just as valuable as your purchasing knowledge. Why consider this opportunity? - An established manufacturing environment with varied purchasing challenges. - The opportunity to take ownership and influence commercial decisions. - Scope to introduce improvements and contribute to how the purchasing function operates. - A role combining supplier relationships, commercial negotiations and operational problem-solving. Interested in finding out more? Please apply today with a copy of your updated CV. THIS IS AN ONSITE BASED ROLE - NO HYBRID WORKING IS OFFERED.
Mind National Association for Mental Health
Cardiff, South Glamorgan
About the team Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change. We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind. About the role We're looking for a Senior Individual Giving Officer to join our Individual Giving team on a 6-month fixed-term contract covering sabbatical leave. As a Senior Individual Giving Officer, you will play a key role in delivering and optimising multi-channel fundraising campaigns that inspire supporters and generate long-term income for Mind. You'll lead the planning, delivery and evaluation of campaigns across direct and digital marketing channels, using supporter insight and performance data to maximise engagement, retention and income growth. Alongside campaigns, you'll also manage and develop an Individual Giving Officer, helping them to thrive and contribute to the team's success. Working closely with internal teams, agencies and suppliers, you'll oversee campaign activity from concept through to delivery and evaluation, managing budgets, timelines and stakeholder relationships to ensure an excellent supporter experience and strong return on investment. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment. The Individual Giving team is a part of the wider Mass Engagement department, and you will play a pivot role in helping the department to reach and exceed their target of over £23 million income, so that Mind can fight for timely access to great quality care for all. Hybrid working: Based in either our London or Cardiff offices with a hybrid working arrangement. Employees are expected to attend the office 2 days per week, with flexibility depending on business needs. About you We'd like to hear from you if you have -Experience in planning, delivering and evaluating multi-channel marketing and fundraising campaigns, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs. -Experience in planning and evaluating annual fundraising product strategies and contributing to longer-term strategic planning. -Strong analytical skills with experience using data and insight to optimise campaigns or stewardship strategies to improve performance and strengthen loyalty and trust. -Excellent stakeholder management skills and ability to build strong relationships internally and externally with suppliers, agencies, and stakeholders to deliver high-quality supporter experience and achieve goals. -Experience managing and reforecasting one-year budgets for assigned activities and campaigns, identifying risks and mitigations. -Experience of line management, including regular supervision, delegation and supporting performance and development. About applying For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the eight knowledge, experience, skills, and behaviour criteria detailed within the Person Specification. Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible. Interviews are likely to take place at the end of November/beginning of December and will be in person at our office in Stratford, London. Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the eight criteria in the technical knowledge, experience, skills, and behaviour section of the Person Specification. This role requires a Disclosure and Barring Service (DBS) check. We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.
Oct 17, 2026
Full time
About the team Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change. We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind. About the role We're looking for a Senior Individual Giving Officer to join our Individual Giving team on a 6-month fixed-term contract covering sabbatical leave. As a Senior Individual Giving Officer, you will play a key role in delivering and optimising multi-channel fundraising campaigns that inspire supporters and generate long-term income for Mind. You'll lead the planning, delivery and evaluation of campaigns across direct and digital marketing channels, using supporter insight and performance data to maximise engagement, retention and income growth. Alongside campaigns, you'll also manage and develop an Individual Giving Officer, helping them to thrive and contribute to the team's success. Working closely with internal teams, agencies and suppliers, you'll oversee campaign activity from concept through to delivery and evaluation, managing budgets, timelines and stakeholder relationships to ensure an excellent supporter experience and strong return on investment. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment. The Individual Giving team is a part of the wider Mass Engagement department, and you will play a pivot role in helping the department to reach and exceed their target of over £23 million income, so that Mind can fight for timely access to great quality care for all. Hybrid working: Based in either our London or Cardiff offices with a hybrid working arrangement. Employees are expected to attend the office 2 days per week, with flexibility depending on business needs. About you We'd like to hear from you if you have -Experience in planning, delivering and evaluating multi-channel marketing and fundraising campaigns, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs. -Experience in planning and evaluating annual fundraising product strategies and contributing to longer-term strategic planning. -Strong analytical skills with experience using data and insight to optimise campaigns or stewardship strategies to improve performance and strengthen loyalty and trust. -Excellent stakeholder management skills and ability to build strong relationships internally and externally with suppliers, agencies, and stakeholders to deliver high-quality supporter experience and achieve goals. -Experience managing and reforecasting one-year budgets for assigned activities and campaigns, identifying risks and mitigations. -Experience of line management, including regular supervision, delegation and supporting performance and development. About applying For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the eight knowledge, experience, skills, and behaviour criteria detailed within the Person Specification. Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible. Interviews are likely to take place at the end of November/beginning of December and will be in person at our office in Stratford, London. Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the eight criteria in the technical knowledge, experience, skills, and behaviour section of the Person Specification. This role requires a Disclosure and Barring Service (DBS) check. We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.
Help us reach more men A campaign someone shares. A video that makes someone stop scrolling. A conversation at an event that helps a man feel able to walk through our doors. Our marketing, campaigns and events all have a purpose: to reach more men, build our community and help people understand that it's okay to talk. We're looking for two skilled, creative people who can bring ideas and make them happen. People who can show us work they've delivered, explain their contribution and help us build on it at ANDYSMANCLUB. The role Working with Emma and the wider team, you'll develop and deliver activity that grows our reach and strengthens people's connection to AMC. Your work will span social media, marketing campaigns, local pop-up events and larger national events. You'll help improve established activities and participant experience at the Great North Run and London Marathon, while bringing fresh ideas for reaching people we're currently missing. Both appointments will need proven marketing and social media experience. We'll look for complementary strengths across campaigns, content and event delivery, with clear responsibilities agreed for each person. What you'll do Create marketing and campaigns that connect Turn agreed ideas into practical campaign plans with clear audiences, messages, deadlines and measures of success. Create engaging copy, graphics, photographs and short videos for social media and other marketing channels. Plan, schedule and publish content, adapting it to the audience and platform. Help manage online engagement, responding appropriately and passing sensitive concerns to the right colleague. Keep AMC's voice recognisable, human and consistent. Bring our community together Plan, promote and help deliver local pop-up activities and larger national events. Coordinate venues, suppliers, materials, volunteers and participant communications for agreed projects. Help people feel welcomed and looked after before, during and after an event. Capture content and stories with appropriate consent, so the reach of an event continues beyond the day itself. Work within agreed budgets, event plans and safeguarding arrangements. Bring ideas and follow them through Suggest new campaigns, content formats, community activities and merchandise concepts. Be confident putting ideas forward, explaining their purpose and testing them on a manageable scale. Take ownership of agreed projects, solve practical problems and keep colleagues updated. Work with staff, volunteers and partners to turn opportunities into activity we can deliver. Review results and feedback, then use what you learn to improve the next project. What you need to bring Essential Demonstrable experience delivering marketing activity and managing social media for an organisation, brand, campaign or community. Examples of projects you have worked on, showing your personal contribution and the results or learning. Strong writing skills and the ability to create content that connects with different audiences. Practical experience with content creation, design, scheduling and analytics tools, such as Canva or equivalent platforms. The ability to create and edit usable visual content, including short videos. Experience taking a campaign, event or marketing project from an initial brief through to delivery and review. Good organisation, attention to detail and the ability to manage competing deadlines. Confidence to be creative, use initiative and take responsibility, alongside openness to feedback. The ability to build relationships and represent AMC warmly and professionally. Sound judgement around consent, confidentiality and sensitive stories. A genuine commitment to AMC's purpose. Useful additional experience Delivering community, fundraising or national events. Paid social advertising, email marketing or website content. Working with volunteers, suppliers or external creative teams. Podcast production, photography or more advanced video editing. Charity or community engagement work. You don't need to be a specialist in every area. You do need proven skills you can contribute from the start and a willingness to keep developing. What success looks like Your work helps more men discover and understand AMC. Campaigns reach the intended audiences and encourage meaningful action. Events feel welcoming and run well. Projects are delivered on time and within agreed budgets. You can explain what worked, what didn't and what you would change. We'll look at relevant reach, visits to group information, participation, community feedback and continued engagement alongside social media performance. Show us what you've done Alongside your CV and a short explanation of why you want to join AMC, please provide two or three examples of relevant work . We request a short video is sent in, in addition to the CV and covering letter answering the below questions. For each example, tell us: What you were trying to achieve and who you wanted to reach. What you personally contributed. What you delivered. What happened and what you learned. Examples can include campaigns, social accounts, content, events or other relevant projects. Links, screenshots or a short portfolio are welcome. Please only share material you have permission to share; anonymised examples are fine.
Oct 17, 2026
Full time
Help us reach more men A campaign someone shares. A video that makes someone stop scrolling. A conversation at an event that helps a man feel able to walk through our doors. Our marketing, campaigns and events all have a purpose: to reach more men, build our community and help people understand that it's okay to talk. We're looking for two skilled, creative people who can bring ideas and make them happen. People who can show us work they've delivered, explain their contribution and help us build on it at ANDYSMANCLUB. The role Working with Emma and the wider team, you'll develop and deliver activity that grows our reach and strengthens people's connection to AMC. Your work will span social media, marketing campaigns, local pop-up events and larger national events. You'll help improve established activities and participant experience at the Great North Run and London Marathon, while bringing fresh ideas for reaching people we're currently missing. Both appointments will need proven marketing and social media experience. We'll look for complementary strengths across campaigns, content and event delivery, with clear responsibilities agreed for each person. What you'll do Create marketing and campaigns that connect Turn agreed ideas into practical campaign plans with clear audiences, messages, deadlines and measures of success. Create engaging copy, graphics, photographs and short videos for social media and other marketing channels. Plan, schedule and publish content, adapting it to the audience and platform. Help manage online engagement, responding appropriately and passing sensitive concerns to the right colleague. Keep AMC's voice recognisable, human and consistent. Bring our community together Plan, promote and help deliver local pop-up activities and larger national events. Coordinate venues, suppliers, materials, volunteers and participant communications for agreed projects. Help people feel welcomed and looked after before, during and after an event. Capture content and stories with appropriate consent, so the reach of an event continues beyond the day itself. Work within agreed budgets, event plans and safeguarding arrangements. Bring ideas and follow them through Suggest new campaigns, content formats, community activities and merchandise concepts. Be confident putting ideas forward, explaining their purpose and testing them on a manageable scale. Take ownership of agreed projects, solve practical problems and keep colleagues updated. Work with staff, volunteers and partners to turn opportunities into activity we can deliver. Review results and feedback, then use what you learn to improve the next project. What you need to bring Essential Demonstrable experience delivering marketing activity and managing social media for an organisation, brand, campaign or community. Examples of projects you have worked on, showing your personal contribution and the results or learning. Strong writing skills and the ability to create content that connects with different audiences. Practical experience with content creation, design, scheduling and analytics tools, such as Canva or equivalent platforms. The ability to create and edit usable visual content, including short videos. Experience taking a campaign, event or marketing project from an initial brief through to delivery and review. Good organisation, attention to detail and the ability to manage competing deadlines. Confidence to be creative, use initiative and take responsibility, alongside openness to feedback. The ability to build relationships and represent AMC warmly and professionally. Sound judgement around consent, confidentiality and sensitive stories. A genuine commitment to AMC's purpose. Useful additional experience Delivering community, fundraising or national events. Paid social advertising, email marketing or website content. Working with volunteers, suppliers or external creative teams. Podcast production, photography or more advanced video editing. Charity or community engagement work. You don't need to be a specialist in every area. You do need proven skills you can contribute from the start and a willingness to keep developing. What success looks like Your work helps more men discover and understand AMC. Campaigns reach the intended audiences and encourage meaningful action. Events feel welcoming and run well. Projects are delivered on time and within agreed budgets. You can explain what worked, what didn't and what you would change. We'll look at relevant reach, visits to group information, participation, community feedback and continued engagement alongside social media performance. Show us what you've done Alongside your CV and a short explanation of why you want to join AMC, please provide two or three examples of relevant work . We request a short video is sent in, in addition to the CV and covering letter answering the below questions. For each example, tell us: What you were trying to achieve and who you wanted to reach. What you personally contributed. What you delivered. What happened and what you learned. Examples can include campaigns, social accounts, content, events or other relevant projects. Links, screenshots or a short portfolio are welcome. Please only share material you have permission to share; anonymised examples are fine.
Mind National Association for Mental Health
Cardiff, South Glamorgan
About the team We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Team information Will you join us? Every year, gifts in Wills and donations made in memory of loved ones help Mind provide vital mental health support and campaign for change. As our Senior Legacy & In Memory Officer, you'll play a crucial role in growing these audiences and securing sustainable income for the future. This is an exciting opportunity for an experience direct marketing fundraiser or marketer. You'll lead a portfolio of acquisition campaigns across both digital and offline channels, acquiring new legacy prospects, pledgers and in memory supporters, while continually optimising performance and supporter experience. Alongside managing your own campaigns, you'll also provide leadership and support to two Legacy & In Memory Officers, helping them to deliver their own programmes of activity and develop their skills. Hybrid working: Based in either our London or Cardiff offices with a hybrid working arrangement. Employees are expected to attend the office 2 days per week, with flexibility depending on business needs. Key duties and responsibilities The post holder will: You'll lead the planning, delivery and evaluation of multi-channel acquisition campaigns designed to recruit new legacy & in memory supporters. Working closely with colleagues across fundraising, digital, data and creative teams you'll: -Develop and deliver acquisition campaigns across channels including direct mail, digital, email and print -Use audience insight, data analysis and supporter behaviour to identify opportunities for growth and improve campaign performance -Monitor results and make ongoing recommendations to optimise response rates, conversion, cost efficiency and long-term value -Manage campaign budgets, forecasts and agency relationships to ensure activity delivers against agreed targets -Line manage and support two officers, helping them prioritise effectively and deliver high-quality work Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification. This role requires a Disclosure and Barring Service (DBS) check. We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.
Oct 17, 2026
Full time
About the team We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Team information Will you join us? Every year, gifts in Wills and donations made in memory of loved ones help Mind provide vital mental health support and campaign for change. As our Senior Legacy & In Memory Officer, you'll play a crucial role in growing these audiences and securing sustainable income for the future. This is an exciting opportunity for an experience direct marketing fundraiser or marketer. You'll lead a portfolio of acquisition campaigns across both digital and offline channels, acquiring new legacy prospects, pledgers and in memory supporters, while continually optimising performance and supporter experience. Alongside managing your own campaigns, you'll also provide leadership and support to two Legacy & In Memory Officers, helping them to deliver their own programmes of activity and develop their skills. Hybrid working: Based in either our London or Cardiff offices with a hybrid working arrangement. Employees are expected to attend the office 2 days per week, with flexibility depending on business needs. Key duties and responsibilities The post holder will: You'll lead the planning, delivery and evaluation of multi-channel acquisition campaigns designed to recruit new legacy & in memory supporters. Working closely with colleagues across fundraising, digital, data and creative teams you'll: -Develop and deliver acquisition campaigns across channels including direct mail, digital, email and print -Use audience insight, data analysis and supporter behaviour to identify opportunities for growth and improve campaign performance -Monitor results and make ongoing recommendations to optimise response rates, conversion, cost efficiency and long-term value -Manage campaign budgets, forecasts and agency relationships to ensure activity delivers against agreed targets -Line manage and support two officers, helping them prioritise effectively and deliver high-quality work Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification. This role requires a Disclosure and Barring Service (DBS) check. We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.
Job Title: Queen Street Site and Development Manager York RI CIO York RI CIO is a multi-sports and cultural charity operating across two sites, one in the West of the City, New Lane, and one at Queen Street, adjacent to York Railway Station. Established as a CIO in 2016, but rooted in a rich history tracing back to 1889, York Railway Institute was first formally established in 1926, making this year 100 years of activities at our Queen Street site. The charity is run by a group of 6 charity trustees, who are responsible for strategic direction, legal, Health and Safety, Employment, Safeguarding and Budget compliance. A committee for each site meets monthly and is responsible for operational activities. At least one trustee and members from each of the sports sections sit on these committees. York RI CIO, is at an exciting juncture, where it has the opportunity to buy the building of its Queen Street site. This will create further opportunities and additional funding routes to grow our offer and improve our facilities. The modern CIO now hosts a huge variety of activities, from elite competition to grassroots clubs and the focus of this role and of the charity moving forward, will be "Sport, People & Community". This role has been specifically created to help us fulfil our objectives under that plan, creating strong partnerships with local businesses, other charitable organisations, and further sports pathways for our members and hirers. As a flavour of the activities and sports we currently support across the two sites, these include football, rugby, badminton, table tennis, judo, netball and squash. In addition, we have regular partnership bookings, including local schools, dance clubs, a charity supporting disadvantaged young people and a variety of one-off cultural events. We also host private functions and events. Whilst our Queen Street site is bustling with activity, we are keen to explore opportunities for diversifying our offering and develop our usage during less busy periods, such as daytime weekdays. A key focus in our recruitment will be exploring with candidates creative ideas, practical strategies and new approaches to fulfil the charity's objectives. What are we looking for? For the right candidate, this role has ample opportunity to make it your own. You will be supported by a Staff Supervisor, a team of five front of house staff, a site committee of eight volunteers and a board of six trustees, making the General Manager a key point of contact for internal stakeholders. The role requires energy and drive to succeed and direct involvement in crafting the future of the Queen Street site. Key responsibilities will include line management of existing Queen Street staff, growing existing revenue streams and exploring new opportunities, investigating and securing grant and charitable funding opportunities and managing the budget for the Queen Street site. Job Description Job Title: Queens Street Site and Development Manager Main Purpose To lead and manage York RI CIO operation and strategic ambitions, at the Queen Street site, prioritising community impact, while balancing commercial viability. Key to success will be making sure the site serves as an inclusive hub for a variety of sports and events, including badminton, table tennis, judo, and squash, while ensuring income is maximised, including grant funded projects and community engagement. Main Duties to include: Working closely with the Trustees to implement the CIO's strategic plan and ensure the charity is sustainable into the future. With a focus on the Queen Street site, but an awareness of operations at the New Lane club site, develop new opportunities for revenue and community impact. Ensure a positive experience for customers and volunteers, creating an inclusive and supportive culture. Explore opportunities for efficiencies and cost savings to deliver on the charity's budget and the Sport, People & Community plan. Line management of existing Queen Street staff, following relevant internal employment and health and safety policy. Regularly report to relevant internal stakeholders on progress or concerns that may arise. Create relationships with local businesses and other Yorkshire based charities, with shared interests and synergies Explore opportunities for us to better serve the community and the most disadvantaged groups. Assist in finding and securing funding through grants or other charitable funding streams. Collaboratively create KPIs for the charity with the board of trustees to monitor the success and progress of the Sport, People & Community plan. Play a key role in the Queen's Street facility refurbishment plan. The right candidate Experience of managing a community, charity, public cultural facility or similar. A strong commitment to social inclusion, health equality, and the charity's core mission. Experience of business development, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets. Experience maintaining customer relationships and ensuring an excellent customer experience. Experience monitoring and implementing an annual budget, ensuring that income is maximised and expenditure is reduced Excellent relationship building skills with internal and external stakeholders, pioneering a culture of inclusion and support. Desirable Recognised qualification in leisure management or sports development. Experience of working in a multi-sports environment. Successful Fund-raising and bid writing experience. Experience and understanding of working in the charity sector. Experience of managing an old building, with a lot of history, but sometimes a few hiccups. The offering Salary Range £35,000 - £40,000 per annum dependent on experience and skills. 37.5 hours per week Occasional evening and weekend working Whilst some flexible/remote working will be available, the expectation is that you will largely be based and work at our Queen Street site NEST pension available Limited on site car parking available 28 days annual leave,incl bank holidays
Oct 17, 2026
Full time
Job Title: Queen Street Site and Development Manager York RI CIO York RI CIO is a multi-sports and cultural charity operating across two sites, one in the West of the City, New Lane, and one at Queen Street, adjacent to York Railway Station. Established as a CIO in 2016, but rooted in a rich history tracing back to 1889, York Railway Institute was first formally established in 1926, making this year 100 years of activities at our Queen Street site. The charity is run by a group of 6 charity trustees, who are responsible for strategic direction, legal, Health and Safety, Employment, Safeguarding and Budget compliance. A committee for each site meets monthly and is responsible for operational activities. At least one trustee and members from each of the sports sections sit on these committees. York RI CIO, is at an exciting juncture, where it has the opportunity to buy the building of its Queen Street site. This will create further opportunities and additional funding routes to grow our offer and improve our facilities. The modern CIO now hosts a huge variety of activities, from elite competition to grassroots clubs and the focus of this role and of the charity moving forward, will be "Sport, People & Community". This role has been specifically created to help us fulfil our objectives under that plan, creating strong partnerships with local businesses, other charitable organisations, and further sports pathways for our members and hirers. As a flavour of the activities and sports we currently support across the two sites, these include football, rugby, badminton, table tennis, judo, netball and squash. In addition, we have regular partnership bookings, including local schools, dance clubs, a charity supporting disadvantaged young people and a variety of one-off cultural events. We also host private functions and events. Whilst our Queen Street site is bustling with activity, we are keen to explore opportunities for diversifying our offering and develop our usage during less busy periods, such as daytime weekdays. A key focus in our recruitment will be exploring with candidates creative ideas, practical strategies and new approaches to fulfil the charity's objectives. What are we looking for? For the right candidate, this role has ample opportunity to make it your own. You will be supported by a Staff Supervisor, a team of five front of house staff, a site committee of eight volunteers and a board of six trustees, making the General Manager a key point of contact for internal stakeholders. The role requires energy and drive to succeed and direct involvement in crafting the future of the Queen Street site. Key responsibilities will include line management of existing Queen Street staff, growing existing revenue streams and exploring new opportunities, investigating and securing grant and charitable funding opportunities and managing the budget for the Queen Street site. Job Description Job Title: Queens Street Site and Development Manager Main Purpose To lead and manage York RI CIO operation and strategic ambitions, at the Queen Street site, prioritising community impact, while balancing commercial viability. Key to success will be making sure the site serves as an inclusive hub for a variety of sports and events, including badminton, table tennis, judo, and squash, while ensuring income is maximised, including grant funded projects and community engagement. Main Duties to include: Working closely with the Trustees to implement the CIO's strategic plan and ensure the charity is sustainable into the future. With a focus on the Queen Street site, but an awareness of operations at the New Lane club site, develop new opportunities for revenue and community impact. Ensure a positive experience for customers and volunteers, creating an inclusive and supportive culture. Explore opportunities for efficiencies and cost savings to deliver on the charity's budget and the Sport, People & Community plan. Line management of existing Queen Street staff, following relevant internal employment and health and safety policy. Regularly report to relevant internal stakeholders on progress or concerns that may arise. Create relationships with local businesses and other Yorkshire based charities, with shared interests and synergies Explore opportunities for us to better serve the community and the most disadvantaged groups. Assist in finding and securing funding through grants or other charitable funding streams. Collaboratively create KPIs for the charity with the board of trustees to monitor the success and progress of the Sport, People & Community plan. Play a key role in the Queen's Street facility refurbishment plan. The right candidate Experience of managing a community, charity, public cultural facility or similar. A strong commitment to social inclusion, health equality, and the charity's core mission. Experience of business development, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets. Experience maintaining customer relationships and ensuring an excellent customer experience. Experience monitoring and implementing an annual budget, ensuring that income is maximised and expenditure is reduced Excellent relationship building skills with internal and external stakeholders, pioneering a culture of inclusion and support. Desirable Recognised qualification in leisure management or sports development. Experience of working in a multi-sports environment. Successful Fund-raising and bid writing experience. Experience and understanding of working in the charity sector. Experience of managing an old building, with a lot of history, but sometimes a few hiccups. The offering Salary Range £35,000 - £40,000 per annum dependent on experience and skills. 37.5 hours per week Occasional evening and weekend working Whilst some flexible/remote working will be available, the expectation is that you will largely be based and work at our Queen Street site NEST pension available Limited on site car parking available 28 days annual leave,incl bank holidays
We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our Walsall office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse, sexual violence and other crimes. There may be some requirement to travel across the Dudley, Sandwell, Walsall and Wolverhampton areas. Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you . What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. As a Caseworker you will: Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users Assessing need and risk at initial contact and on an on-going basis Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users Helping service users build healthy coping mechanisms and providing practical support and information Identifying and providing action to safeguarding concerns Working collaboratively with key partners Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events. You will need An understanding of the impact of crime Effective verbal and written communication skills A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s) The ability to balance competing needs and priorities The ability to work independently and as part of a team Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Oct 17, 2026
Full time
We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our Walsall office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse, sexual violence and other crimes. There may be some requirement to travel across the Dudley, Sandwell, Walsall and Wolverhampton areas. Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you . What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. As a Caseworker you will: Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users Assessing need and risk at initial contact and on an on-going basis Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users Helping service users build healthy coping mechanisms and providing practical support and information Identifying and providing action to safeguarding concerns Working collaboratively with key partners Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events. You will need An understanding of the impact of crime Effective verbal and written communication skills A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s) The ability to balance competing needs and priorities The ability to work independently and as part of a team Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Family Support Worker £27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits This role covers Darlington, Hartlepool, Stockton, Redcar and Cleveland, and Middlesbrough. Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the North East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we're looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families - aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Additional information: Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know as part of your application. There will be a requirement for flexible working and a full current driver's licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Oct 17, 2026
Full time
Family Support Worker £27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits This role covers Darlington, Hartlepool, Stockton, Redcar and Cleveland, and Middlesbrough. Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the North East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we're looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families - aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: Control over your own schedule, based on the needs of families on your caseload, to balance home and working life Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) Pension scheme where we contribute 5% of your salary and you contribute at least 3% 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time) The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Time off in Lieu Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Additional information: Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know as part of your application. There will be a requirement for flexible working and a full current driver's licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
