70 jobs found

Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role We are looking to strengthen our Governance Expertise within ourTeam.Theteamis responsible forplanning and managing committee meetings acrossTalanmanaged Codes, working across the energy industry to do so, and monitoring compliance with our contractual obligations. You willbe responsible fororganising agendas, and terms of reference, coordinatingpreand post-meeting documentation, attending the meetings, and engaging with and responding to committee Chairs and attendees. You will support the Governance Lead in implementing standardised processes and efficiencies across the different energy Codes, ensuring an aligned experience for stakeholders. The successful candidate will work alongside other Governance Consultants to provide support to Technical Sub-Committees by co-ordinating meeting papers and drafting minutes,organisingandfacilitatingmeetings, and communicating industry developments. The role willinclude preparing papers and slides to support the meetings, coordinating risk and issue reviews and updates, and acting as a quality gatekeeper. The successful candidate will be a self-starter, enjoy working in a fast-paced environment, and willpossessstrong organisational and communication skills, excellent written skills, attention to detail, as well as the flexibility to manage priorities. Code Teamcomprisesof motivated individuals who pride themselves on quality of delivery while also fostering a collaborative and fun atmosphere. Weoperatea hybrid working approach with a mix of office and remote working, with the team expected to be inTalan London office for part of the week. Responsibilities Demonstrating best practice in meeting governance, leading by example for team members to replicate for other Committees; Building and maintaining strong client relationships with the Independent Chairs of the committees, the Data Communications Company and industry stakeholders to ensure agendas are agreed, and deliverables clear; Coordinating multiple committee meetings, including arranging online and in-person meetings and managing membership and attendees; Reviewing documents to ensure accuracy and consistency, and acting as a quality gatekeeper; Maintaining meeting activity planners, ensuring prescribed timelines are diarised and adhered to and contributors managed closely to deliver their inputs on time; Preparing meeting documentation and actively managing meeting actions to secure timely updates; Drafting meeting papers and technical meeting minutes that are researched, accurate and concise; Contributing to monthly reporting on team activities carried out; Continuously improving team processes, comfortable challenging the status quo; and Ensuring we meet our service levels by working to deadlines. Competitive salary plus excellent benefits package 6 month fixed term contract Qualifications Requirements Well-developed stakeholder management skills with proven ability to manage upwards, and downwards and influence peers; Strive for excellence in their work by being methodical, diligent paying attention to detail, and proactively verifying assumptions; Be able to understand and communicate technical subjects and convey the point concisely; Experience of drafting new and improving existing processes; Bedigitally competent and able to present information in its clearest format for the intended audience; Excellent planning and organisational abilities, be able to manage time and a varied workload, and be flexible and adaptable to changing priorities; Excellent communication skills, both written and verbal; Experience in UK retail utilities/UK Smart Metering (desirable); University graduate or of graduate-calibre; and Have an understanding and experience of industry codes and governance (desirable). n employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly

Job Details: Business Support Administrator Full details of the job. Vacancy Name Vacancy Name Business Support Administrator Vacancy No Vacancy No VN1200 Employment Type Employment Type Permanent Duration Duration N/A Location City Location City Manchester Location Country Location Country United Kingdom Company Description Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential. Description Description We are looking for an enthusiastic Business Support Apprentice to join our dynamic team in Manchester. This apprenticeship is an exciting opportunity for those eager to start a career in business administration, particularly within the accountancy and professional services sector. You'll work towards a qualification in Business Administration (Level 3), gaining hands-on experience and learning essential business support skills. You will assist various departments and provide administrative support while developing a deep understanding of the operations within a leading accountancy firm. Key Responsibilities Key Responsibilities Assist with day-to-day administrative tasks, such as filing, document management, and data entry. Handle client calls and emails, ensuring that all queries are directed to the right team members and interactions are recorded. Help schedule meetings and prepare necessary documents, agendas, and reports. Assist with the creation and formatting of reports, letters, presentations, and spreadsheets. Help with basic billing tasks, including tracking time records and supporting client billing processes. Occasionally cover reception, greeting clients, managing mail, and maintaining office supplies. Provide ad-hoc support for internal projects, meetings, and firm-wide events. Maintain organised, up-to-date digital and physical filing systems. Help track filing deadlines and ensure client information is up-to-date. Key Requirements Key Requirements Minimum of 5 GCSEs at grade C/4 or above, including Maths and English. An interest in pursuing a career within business support and administration. Additional Requirements Additional Requirements Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Professional and friendly approach when interacting with clients and colleagues. Ability to manage time effectively and meet deadlines. Proactive attitude and eagerness to learn. Familiarity with Microsoft Office, particularly Word, Excel, and Outlook. Ability to work both as part of a team and independently. A passion for developing a career in business administration. Model Model Hybrid Salary Competitive Benefits • Company Pension Scheme • 25 days of annual leave + bank holidays • Additional annual leave days from certain levels of seniority • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum • Business closure over Christmas • Life Assurance x4 annual salary • Enhanced family leave policies • Enhanced Company Sick Pay • Employee Assistance Programme - 24/7 support, free and confidential • Corporate Discounts Platform Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as: • PMI single or family • Critical Illness Cover • Cash plan • Cycle to work • Eye care • Dental subject to exceptions and business needs

South Western Ambulance Service NHS Foundation Trust Fleet & Equipment Administrator The closing date is 26 January 2026 There has never been a better time to join the Trust's Fleet and Equipment team as a Fleet & Equipment Administrator. This key role will provide comprehensive and efficient administration support for the Fleet and Equipment Services department for all activities associated with the effective management of the vehicle fleet and its associated equipment. We are looking for a committed, enthusiastic, friendly person to join the Fleet and Equipment department for this busy and varied role. We provide full training to be able to meet the requirements of this role. The banding for this role is indicative, subject to review. Main duties of the job Provide effective and comprehensive support to the Fleet and Equipment Services Team to ensure the Trust and its fleet and equipment remains legally ceramic compliant. To provide friendly and professional cover on the Fleet Support helpdesk ensuring the desk is covered atAnaly all times during normal working hours to answer any queries and extend support required by the Fleet & Equipment team and the widerNk Trust. About usCaptor Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,e65 incidents every day. We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core. The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars. If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you. In return we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development. A standard working week of 37.5 hours Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years Pay enhancements for out of hours, shift and overtime working Career and salary progression Car leasing scheme Free parking across Trust sites Staff networks Wide range of discounts from various organisations across the UK Job responsibilities For further information about this role please see the job description and person specification attached. Person Specification Previous Experience Experience of data input and adherence to procedures and systems Experience in administration and clerical duties Worked in a store/ purchasing environment carrying stock control & purchase duties Has finance experience Has insurance experience gwir Education 4 GCSE's (including English and Math's) or equivalent. Excellent IT skills & knowledge of Excel and Word. Ability to deal with problems efficiently and obtain results. EDT Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act SBSBSE caused& and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Address South Western Ambulance Service Units 13 - 15 Kestrel Business Par £24,937 to £26,598 a yearper annum (Banding for role is indicative, subject to review) Contract Permanent Working pattern Part-time Reference number 570 Job locations South Western Ambulance Service Units 13 - 15 Kestrel Business Park, Kestrel Way, Exeter EX2 7JS

Client Administrator UK Weekend, Part-Time About TMC Telemedicine Clinic (TMC), part of Unilabs since 2017, is a European leader in teleradiology and advanced diagnostics. We support more than 130 radiology departments across the UK, Sweden, Denmark, and Norway, and our 300+ specialised radiologists report over 800,000 cases annually. Our mission is to improve patient care through high-quality, timely radiology reporting delivered with operational excellence. At TMC, we combine the professionalism of a healthcare organisation with the agility of a tech-enabled services provider. We are a diverse, international and values-driven organisation that believes in collaboration, innovation, and doing business with care and integrity. Department and Reporting The goal of the Operations Department is to deliver a service to our clients in a smooth, efficient and correct way, within set TAT ( turnaround time) and with focus on ATAC (Accessibility, Turn Around Times, Accuracy, Client Satisfaction). In the UK, the Operations team consists currently of 2 teams: Client Admin and Capacity Management (CM). The department must deliver a service in line with the needs and objectives of the clients. The clients are both customers and radiologists. The service delivered in Operations is divided into 4 areas: Customer Management (customers and radiologists) Client objectives (ensuring we deliver per set KPIs and with the expected quality and ISO standards ) Control of cases (control of volumes, language control, and management of cases throughout the workflow) Implementations and Project management (implementing new clients or workflows) Reporting: The Client Administrator reports to the Client Administrator Team Lead. In absence of this profile the Client Administrator reports directly to the Head of Operations and Capacity ( HoOC ). Key Responsibilities The Client Administrator is accountable for the daily communication with clients and for cases control in accordance with the set up defined by the HoOC and t he Client Administrator Team Leads. Managing communication with clients about daily issues and resolve them as soon as possible to ensure that no email/calls are left unattended or pending. Keeping track of and report all incidents, requests, and issues for each client so it can be presented to BU/Sales/Medical management when requested. Handling daily communication with clients in the most appropriate way (polite, friendly, customer-minded), to ensure client satisfaction. Introducing incoming data in our systems and checking that outgoing reports are being delivered correctly to c lients . Ensuring the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure efficient reading from the radiologists. Organizing own daily work so we can ensure to accomplish agreed KPIs for the hospitals. Flagging to the Lead when there is a potential risk that tasks are delayed. Informing CM/BU managers about client issues so that planning can be reviewed . Recognizing and reporting inconsistencies , discrepancies, and errors . Manage r equests to speak and incidents according to guidelines and within defined timelines. Managing ad-hoc tasks such as volume control and requesting logins/informing clients about new radiologists. Basic training of radiologists in specific tasks related to Client Admin. Controlling cases throughout the workflow to ensure we manage within set TAT. H andling personal and patient data according to guidelines . What We're Looking For Used to team work Ability to work with time constraints and to handle sensitive and difficult situations tactfully Ability to work efficiently and accurately Not afraid of taking calls/managing complaints from clients. Service-minded Able to assist new employees in training Used to computer work, administrative tasks, communication over email/phone with customers; medical knowledge is a plus Ability to reorganize workload with short notice, take on new tasks and ad hoc responsibilities / tasks Good level of IT/Office knowledge, especially Excel, and if possible, experience from service sector Be fluent in the language required for the management of clients (English ) Ability to work part-time, over the weekend, consisting of 8-hour shifts Saturday and Sunday. Shifts are between 8am-5pm Ability to come into the office approximately 1 shift a week How to Apply If this role resonates with you, we'd love to hear from you. Please apply via our careers website or contact our Recruitment team at

Client Administrator UK On Call, Evening/Night Time About TMC Telemedicine Clinic (TMC), part of Unilabs since 2017, is a European leader in teleradiology and advanced diagnostics. We support more than 130 radiology departments across the UK, Sweden, Denmark, and Norway, and our 300+ specialised radiologists report over 800,000 cases annually. Our mission is to improve patient care through high-quality, timely radiology reporting delivered with operational excellence. At TMC, we combine the professionalism of a healthcare organisation with the agility of a tech-enabled services provider. We are a diverse, international and values-driven organisation that believes in collaboration, innovation, and doing business with care and integrity. Department and Reporting The goal of the Operations Department is to deliver a service to our clients in a smooth, efficient and correct way, within set TAT (turnaround time) and with focus on ATAC (Accessibility, Turn Around Times, Accuracy, Client Satisfaction). In the UK, the Operations team consists currently of 2 teams: Client Admin and Capacity Management (CM). The department must deliver a service in line with the needs and objectives of the clients. The clients are both customers and radiologists. The service delivered in Operations is divided into 4 areas: Customer Management (customers and radiologists) Client objectives (ensuring we deliver per set KPIs and with the expected quality and ISO standards) Control of cases (control of volumes, language control, and management of cases throughout the workflow) Implementations and Project management (implementing new clients or workflows) Reporting: The Client Administrator reports to the Client Administrator Team Lead. In absence of this profile the Client Administrator reports directly to the Head of Operations and Capacity (HoOC). Key Responsibilities Managing communication with clients about daily issues and resolve them as soon as possible to ensure that no email/calls are left unattended or pending. Keeping track of and report all incidents, requests, and issues for each client so it can be presented to BU/Sales/Medical management when requested. Handling daily communication with clients in the most appropriate way (polite, friendly, customer-minded), to ensure client satisfaction. Introducing incoming data in our systems and checking that outgoing reports are being delivered correctly to clients. Ensuring the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure efficient reading from the radiologists. Organizing own daily work so we can ensure to accomplish agreed KPIs for the hospitals. Flagging to the Lead when there is a potential risk that tasks are delayed. Informing CM/BU managers about client issues so that planning can be reviewed. Recognizing and reporting inconsistencies, discrepancies, and errors. Manage requests to speak and incidents according to guidelines and within defined timelines. Managing ad-hoc tasks such as volume control and requesting logins/informing clients about new radiologists. Basic training of radiologists in specific tasks related to Client Admin. Controlling cases throughout the workflow to ensure we manage within set TAT. Handling personal and patient data according to guidelines. What We're Looking For Used to teamwork Ability to work with time constraints and to handle sensitive and difficult situations tactfully Ability to work efficiently and accurately Not afraid of taking calls/managing complaints from clients. Service-minded Able to assist new employees in training Used to computer work, administrative tasks, communication over email/phone with customers; medical knowledge is a plus Ability to reorganize workload with short notice, take on new tasks and ad hoc responsibilities / tasks Good level of IT/Office knowledge, especially Excel, and if possible, experience from service sector Be fluent in the language required for the management of clients (English) Ability to work full-time 40 hours a week, 10-hour night shifts on a 4-on/4-off rotation including weekends. Shifts will start between 5pm-10.15pm and will end between 4am-9.15am (several shifts available) Ability to come into the office approximately 1 shift a week How to Apply If this role resonates with you, we'd love to hear from you. Please apply via our careers website or contact our Recruitment team at

Client Administrator UK On Call, Evening/Night Time About TMC Telemedicine Clinic (TMC), part of Unilabs since 2017, is a European leader in teleradiology and advanced diagnostics. We support more than 130 radiology departments across the UK, Sweden, Denmark, and Norway, and our 300+ specialised radiologists report over 800,000 cases annually. Our mission is to improve patient care through high-quality, timely radiology reporting delivered with operational excellence. At TMC, we combine the professionalism of a healthcare organisation with the agility of a tech-enabled services provider. We are a diverse, international and values-driven organisation that believes in collaboration, innovation, and doing business with care and integrity. Department and Reporting The goal of the Operations Department is to deliver a service to our clients in a smooth, efficient and correct way, within set TAT (turnaround time) and with focus on ATAC (Accessibility, Turn Around Times, Accuracy, Client Satisfaction). In the UK, the Operations team consists currently of 2 teams: Client Admin and Capacity Management (CM). The department must deliver a service in line with the needs and objectives of the clients. The clients are both customers and radiologists. The service delivered in Operations is divided into 4 areas: Customer Management (customers and radiologists) Client objectives (ensuring we deliver per set KPIs and with the expected quality and ISO standards) Control of cases (control of volumes, language control, and management of cases throughout the workflow) Implementations and Project management (implementing new clients or workflows) Reporting: The Client Administrator reports to the Client Administrator Team Lead. In absence of this profile the Client Administrator reports directly to the Head of Operations and Capacity (HoOC). Key Responsibilities Managing communication with clients about daily issues and resolve them as soon as possible to ensure that no email/calls are left unattended or pending. Keeping track of and report all incidents, requests, and issues for each client so it can be presented to BU/Sales/Medical management when requested. Handling daily communication with clients in the most appropriate way (polite, friendly, customer-minded), to ensure client satisfaction. Introducing incoming data in our systems and checking that outgoing reports are being delivered correctly to clients. Ensuring the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure efficient reading from the radiologists. Organizing own daily work so we can ensure to accomplish agreed KPIs for the hospitals. Flagging to the Lead when there is a potential risk that tasks are delayed. Informing CM/BU managers about client issues so that planning can be reviewed. Recognizing and reporting inconsistencies, discrepancies, and errors. Manage requests to speak and incidents according to guidelines and within defined timelines. Managing ad-hoc tasks such as volume control and requesting logins/informing clients about new radiologists. Basic training of radiologists in specific tasks related to Client Admin. Controlling cases throughout the workflow to ensure we manage within set TAT. Handling personal and patient data according to guidelines. What We're Looking For Used to teamwork Ability to work with time constraints and to handle sensitive and difficult situations tactfully Ability to work efficiently and accurately Not afraid of taking calls/managing complaints from clients. Service-minded Able to assist new employees in training Used to computer work, administrative tasks, communication over email/phone with customers; medical knowledge is a plus Ability to reorganize workload with short notice, take on new tasks and ad hoc responsibilities / tasks Good level of IT/Office knowledge, especially Excel, and if possible, experience from service sector Be fluent in the language required for the management of clients (English) Ability to work full-time 40 hours a week, 10-hour night shifts on a 4-on/4-off rotation including weekends. Shifts will start between 5pm-10.15pm and will end between 4am-9.15am (several shifts available) Ability to come into the office approximately 1 shift a week How to Apply If this role resonates with you, we'd love to hear from you. Please apply via our careers website or contact our Recruitment team at

Client Administrator UK Weekend, Part-Time About TMC Telemedicine Clinic (TMC), part of Unilabs since 2017, is a European leader in teleradiology and advanced diagnostics. We support more than 130 radiology departments across the UK, Sweden, Denmark, and Norway, and our 300+ specialised radiologists report over 800,000 cases annually. Our mission is to improve patient care through high-quality, timely radiology reporting delivered with operational excellence. At TMC, we combine the professionalism of a healthcare organisation with the agility of a tech-enabled services provider. We are a diverse, international and values-driven organisation that believes in collaboration, innovation, and doing business with care and integrity. Department and Reporting The goal of the Operations Department is to deliver a service to our clients in a smooth, efficient and correct way, within set TAT ( turnaround time) and with focus on ATAC (Accessibility, Turn Around Times, Accuracy, Client Satisfaction). In the UK, the Operations team consists currently of 2 teams: Client Admin and Capacity Management (CM). The department must deliver a service in line with the needs and objectives of the clients. The clients are both customers and radiologists. The service delivered in Operations is divided into 4 areas: Customer Management (customers and radiologists) Client objectives (ensuring we deliver per set KPIs and with the expected quality and ISO standards ) Control of cases (control of volumes, language control, and management of cases throughout the workflow) Implementations and Project management (implementing new clients or workflows) Reporting: The Client Administrator reports to the Client Administrator Team Lead. In absence of this profile the Client Administrator reports directly to the Head of Operations and Capacity ( HoOC ). Key Responsibilities The Client Administrator is accountable for the daily communication with clients and for cases control in accordance with the set up defined by the HoOC and t he Client Administrator Team Leads. Managing communication with clients about daily issues and resolve them as soon as possible to ensure that no email/calls are left unattended or pending. Keeping track of and report all incidents, requests, and issues for each client so it can be presented to BU/Sales/Medical management when requested. Handling daily communication with clients in the most appropriate way (polite, friendly, customer-minded), to ensure client satisfaction. Introducing incoming data in our systems and checking that outgoing reports are being delivered correctly to c lients . Ensuring the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure efficient reading from the radiologists. Organizing own daily work so we can ensure to accomplish agreed KPIs for the hospitals. Flagging to the Lead when there is a potential risk that tasks are delayed. Informing CM/BU managers about client issues so that planning can be reviewed . Recognizing and reporting inconsistencies , discrepancies, and errors . Manage r equests to speak and incidents according to guidelines and within defined timelines. Managing ad-hoc tasks such as volume control and requesting logins/informing clients about new radiologists. Basic training of radiologists in specific tasks related to Client Admin. Controlling cases throughout the workflow to ensure we manage within set TAT. H andling personal and patient data according to guidelines . What We're Looking For Used to team work Ability to work with time constraints and to handle sensitive and difficult situations tactfully Ability to work efficiently and accurately Not afraid of taking calls/managing complaints from clients. Service-minded Able to assist new employees in training Used to computer work, administrative tasks, communication over email/phone with customers; medical knowledge is a plus Ability to reorganize workload with short notice, take on new tasks and ad hoc responsibilities / tasks Good level of IT/Office knowledge, especially Excel, and if possible, experience from service sector Be fluent in the language required for the management of clients (English ) Ability to work part-time, over the weekend, consisting of 8-hour shifts Saturday and Sunday. Shifts are between 8am-5pm Ability to come into the office approximately 1 shift a week How to Apply If this role resonates with you, we'd love to hear from you. Please apply via our careers website or contact our Recruitment team at

Overview We are looking for an enthusiastic person to join our Business Support team. This team provides administrative assistance across the entire Practice in a variety of ways. Job Description: To oversee the reception area, deal with all incoming telephone calls and visitors to the office. Provide administrative support to the Office Manager and Practice Manager, Directors, engineers, and technicians. Provide administration support with tenders, competitions, and submissions. Responsibilities Reception/Administration Answering telephones - first point of contact New business Processing incoming/outgoing mail Taxis/Copy shop inputting Maintaining PPE Organising CPD lunches Greeting visitors and providing refreshments Logging and monitoring new work enquiries Converting jobs in Workspace (project management system) Maintaining filing systems General administration and office tasks Administration Job conversions Invoicing, managing fee charts and project owner reports Weekly won system checks Assisting a section of engineers and technicians Assisting with ad hoc duties Administration Department Tasks/Competitions Cube store - physical & electronic Archiving - physical & electronic Collating information for submissions Assisting Office Manager and Senior Management with submissions, if required Providing Design Team Leaders with PQQ/Tender information in requested format Skills & Qualifications A good understanding of Microsoft Word and Excel An organised approach and good time management skills The ability to work well as part of a team Computer literacy and good typing skills A good level of English spelling and grammar Accuracy and attention to detail Ability to use own initiative but also know when matters need to be referred to a supervisor Good level of IT literacy and use of Microsoft Office applications

We are seeking a proactive and highly organised Education Services Administrator to join the Education Services team at Leiths Education. This pivotal role is responsible for providing administrative and operational support across the business, ensuring the smooth running of professional courses, assisting the Senior Leadership and Executive Team, and managing the school's office reception area. The successful candidate will take pride in delivering exceptional service to students, staff, and visitors while maintaining efficient processes and a welcoming environment. Leiths is committed to offering professional development opportunities within a collaborative and supportive team culture. Join us and be part of a prestigious institution dedicated to excellence in culinary education. If you would like to apply for this role, please send a covering email explaining your interest in the role and your CV and/or complete application form to . We look forward to hearing from you! Job Description Purpose of the role: Job title: Education ServicesAdministrator Working pattern: 8.45am - 4.45pm Monday to Friday, occasional Saturday/Evening Reporting to: Education Services Manager(ESM) The purpose of this role is to provide administrative and operational support across the business, as part of the Education Services team. This will include day-to-day administrative support for all professional courses, support of the Senior Leadership & Executive Team and ensuring efficient management of the school office reception area. Business Administration Responsibilities: Provide a professional and friendly welcome to all students and visitors entering the building Management of the building sign in/out system alongside Head of Procurement & Facilities Supporting the management of the School Calendar and Leiths Education Calendar e.g. staff meetings, INSET days, inspections, events etc. Communicate with the Head of Procurement & Facilities regarding refreshments for visitors and meetings Provide administrative support for the Diploma and Professional Courses (alongside the Education Services Executive) Provide administrative support to SLT & Exec e.g. scheduling meetings, booking travel & hotels, etc. Provide administrative support for in-house events e.g. printing Manage phone calls and emails - triage correspondence Manage office supplies Deal with post, deliveries, mail outs and couriers Overseeing visual presentation of ground floor areas and front office area Monitoring and re-ordering Leiths branded staff name badges, certificate paper etc. Arrange gifts and cards when necessary Put in place effective operational processes and procedures as required Start of term and/or course preparations e.g. logins email, lockers, recipe packs, knives and aprons Maintaining and updating information for students e.g. noticeboards, accommodation information, knife carrying letters Work with the Head Teacher and ESM on general Diploma administration e.g. attendance registers, marks and certificates Work with the Head Teacher and ESM to make resources available to students on Google Classrooms and/or the portal Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Work with the teaching team to produce Diploma recipe packs and resources - includes formatting Updating information on student noticeboards as necessary Manage the audio-visual capabilities of the demonstration room and check live feeds on Vimeo Distribution of feedback forms and collation of results Professional Courses: Support with enquiries, admissions and onboarding of students on other courses e.g. Marine, WSET, Patisserie, Level 7, Taste of Diploma, Taste of Leiths, Online accreditations Dealing with student communications e.g. emails, sign-up sheets, notices, etc. Assist teachers with course preparations e.g. recipe pack printing, aprons, registers etc. Filing/distribution of student documentation e.g. certificates for WSET, Marine, Patisserie, Online, etc. Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates Distribution of feedback forms and collation of results General: Attend Leiths Open House or other promotional events as required Liaise with the Headteacher and/or Mental Health First Aiders if/when pastoral care or safeguarding action is required for students Respond in person, by telephone or email to staff, students, visitors in a professional and customer focused manner Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors Comply with all relevant School policies and procedures including Health and Safety and Child Protection. Any other reasonable duties as required by the business This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths' overriding obligation to protect the students in its charge and the safety of Leiths' staff. All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School's Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated. Applicants are required to submit these two forms when applying for a post with us. All candidates must read the school's policies before applying for a position within the school. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Senior Surveying Administrator Job Location: UK wide Job Type: Permanent Remuneration: Competitive salary based on skills, experience, and qualifications We have a fantastic opportunity for a Senior Surveying Administration Assistant. As a Senior Surveying Administration Assistant in our Commercial Surveying and Design team, you will ensure every project progresses on time. You will support surveyors in the field and ensure effective communication between clients, customers, suppliers, and contractors. As an industry leader in insurance claims management, you will have access to a variety of technologies to support you and enhance the customer journey. Your role involves managing administrative tasks alongside the surveyors, ensuring adherence to service standards, and quality checking reports before issuing them to stakeholders. Your key responsibilities will include: Digital dictation for the production of tender analysis reports, post site meeting notes, dilapidation surveys. Managing the administrative side of each project to ensure new work, site visits, tasks, and milestones are always up to date. Assessing each project to ensure all information is available for the surveyor to progress through various stages in accordance with service standards. Handling correspondence daily, including responding to customers, clients, surveyors, and suppliers via telephone, email, or letter, as appropriate to progress the project. Maintaining individual project plans and target dates accurately at all times. Keeping systems data in line with company standards and the Data Protection Act. Reviewing outstanding projects to ensure all required actions are taken to progress to the next stage. Collaborating with relevant surveyors to meet service standards and maintain fee production. The skills you will have when you apply: Building surveying background is essential. General knowledge of property insurance. Previous administration experience. Numeracy skills and confidence working with figures. Proficiency in IT and keyboard skills. Empathy towards customers. What we'll give you for this role: Remuneration & more: Competitive salary based on skills, experience, and qualifications. A Self Invested Personal Pension Scheme (SIPP). Holiday allowance of 25 days plus bank holidays. Flexible working from our office or your home. Health & support: Private healthcare plan (including pre existing conditions). Life assurance. Employee assistance programme for employee wellbeing. Group Income Protection. Other benefits: Voluntary flexible benefits - green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications. Discounts on various products and services. This isn't just a position; it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. Next steps for you: Think we'd be a great match? Apply now - we want to hear from you. If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in-person). Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Compass Education, a leading global provider of School Management Information Systems (MIS), is currently hiring an Office Administrator to join its London team. Offering a competitive salary of £30,000 per year , this on-site role is available on a full-time or part-time basis , making it ideal for candidates who thrive in dynamic environments and want to contribute to the future of education. If you're a detail-oriented problem-solver with a passion for creating efficient, welcoming workspaces, this opportunity offers variety, ownership, and the chance to grow with a fast-expanding company. About Compass Education Compass is trusted by over 5,000 schools across Australia, Ireland, and the UK , helping educators simplify school management and improve student outcomes. With a strong culture of collaboration, innovation, and inclusivity, Compass is on a growth journey with vast market opportunities ahead. The London office is a hub of energy and creativity, and the Office Administrator plays a central role in keeping operations smooth and people supported. Position Overview As Office Administrator, you'll be the go-to person for all things operational-from managing supplies and coordinating events to onboarding new team members and liaising with schools. You'll ensure the office is organized, welcoming, and fully equipped, while spotting opportunities to improve how things run. This is a hands-on role at the heart of the business, perfect for someone who enjoys variety and takes pride in ownership. Position Title: Office Administrator Company: Compass Education Location: London, England Employment Type: Full-Time or Part-Time Work Arrangement: Fully on-site Application Date: Posted 1 day ago Key Responsibilities Office & Culture Ensure the London office is welcoming, organized, and stocked with supplies Identify and implement improvements to workflows and office operations Plan and deliver company events (e.g., Christmas parties, Thursday socials) Serve as the first point of contact for staff, visitors, contractors, and suppliers Liaise with schools and couriers to manage deliveries and collections New Starter Setup Order laptops, phones, and equipment for new employees Set up workstations and ensure smooth onboarding experiences Create a memorable and supportive first day for new joiners Required Qualifications & Skills Proven experience in office administration or a similar role Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proactive mindset with a knack for problem-solving Ability to work independently and take initiative Comfortable with technology and office systems Friendly, approachable, and team-oriented Compass offers a generous and supportive benefits package: 25 days annual leave plus statutory public and bank holidays Employee Assistance Programme (EAP) with 24/7 access via live chat, phone, and face-to-face support Company events and weekly socials Learning & Development opportunities to help you grow in your role Inclusive, diverse workplace culture Diversity & Inclusion Compass Education is proud to be an equal opportunity employer . The company embraces and celebrates diversity, fostering an inclusive environment where all employees feel valued and supported. Applications are encouraged from individuals of all backgrounds, identities, and experiences. Eligibility Requirements Before starting employment, candidates must provide: Verification of unrestricted work rights in the UK (e.g., citizenship, passport, or birth certificate) Why This Role Matters Office Administrators are the heartbeat of a thriving workplace. At Compass, your work will directly impact employee satisfaction, operational efficiency, and the overall culture of the organization. Whether you're organizing a team lunch or setting up a new hire's desk, your contributions will be felt and appreciated. This is more than just an admin job-it's a chance to shape the future of education from the inside out. Who Should Apply This role is ideal for: London-based professionals seeking full-time or part-time work Candidates with a background in office management or administrative support Individuals who enjoy variety, ownership, and collaboration Applicants passionate about education, technology, and workplace culture Join Our Official Channels for more Jobs & Scholarship No comment's at the moment!, Be the first to post a comment.

Business Intelligence Analyst Job Profile Business intelligence analysts are responsible for collating and analysing data to identify patterns and predict future trends, which inform short-term and long-term business decisions. As a business intelligence analyst or business analyst, your duties entail developing methodologies to analyse data, complex data modelling, and reporting to senior management. Your technical ability and sense of business acumen will create valuable insights, which will become the driving forces behind every aspect of the business or organisation - from streamlining services to initiatives to boost sales. Responsibilities As a business intelligence analyst, you will typically be responsible for: Reviewing and improving data collation processes. Assessing the validity and accuracy of data collected. Meeting with external and internal stakeholders to find aspects of the business that could benefit from intelligence analysis. Keeping up to date on laws and policies concerning data collection and processing. Utilising data processing software and researching new software packages. Finding data anomalies and issues with data collection strategies which contribute to the collection of unreliable data. Identifying ways to streamline processes and increase efficiency. Identifying trends in buying patterns, product performance and customer behaviour. Liaising with IT departments regarding data storage systems. The starting salary of a junior business intelligence analyst is £32,419 per year. The average salary of a business intelligence analyst is £46,446 per year. The earning potential of a senior business intelligence analyst is £61,078 per year. Working Hours Business intelligence analysts typically work 37.5 hours per week, from 9 am to 5 pm; however, overtime is occasionally required. Due to the demanding nature of the profession, a certain degree of flexibility is required, and part-time roles aren't commonly available. What to Expect Business intelligence analysts undertake a dynamic set of duties, largely revolving around working with vast volumes of data and extrapolating valuable information. The role can be stressful and challenging. However, it is a rewarding role for the right candidates who feel comfortable handling quantitative data; many business analysts report positively on their work-life balance. You may need to travel between local, regional, and international sites within the organisation. The demand for business intelligence analysts is growing in the UK; over the next decade, it has been forecasted that there will be 284,100 new roles. Competition for analyst roles is high, and they don't typically tend to be entry-level positions. Qualifications Most business intelligence analysts hold a bachelor's degree or higher in business intelligence, data science, business administration, economics, or a relevant computer science field. Many employers indicate a preference towards candidates who have a solid foundation in mathematics and statistics, and some will strongly favour candidates with an MBA in business administration. However, master's degrees aren't always required if the candidate holds professional certifications or sufficient work experience. Ideally, your educational background, in addition to your work experience and sense of business acumen, should prove proficiency in programming and advanced database interrogation. Skills As a business intelligence analyst, you will need: To be proficient in analysing large sets of data to extract meaningful insights. Technical expertise and proficiency in popular database systems, such as Oracle and SQL. Advanced Excel skills, including an ability to use complex formulas. Familiarity with programming languages, business intelligence tools, and data modelling techniques. Confidence in your problem-solving skills. Creative and critical thinking skills to enable you to approach issues with a questioning and logical mind. Strong written and verbal communication skills which allow you to convey complex insights and liaise with stakeholders who may not have a strong technical background. The ability to understand business processes, objectives, and strategies. Time management and resource allocation skills which allow you to effectively manage projects and deadlines. An understanding of data protection laws - especially when handling sensitive information. A willingness to keep up with the latest trends in data analytics and business intelligence technologies. To be comfortable with collaboration and teamwork. The ability to handle sensitive data responsibly and ethically. Work Experience To create a solid foundation for a career in business intelligence, candidates will typically need work experience which hones their data analysis skills, technical proficiency, and business understanding. The common roles used as stepping stones into the industry include data analyst, junior business analyst, database administrator, database developer, market research analyst, IT support analyst, financial analyst, statistical analyst, operations analyst, and reporting analyst roles. As with many technical roles, the career prospects for business intelligence analysts are incredibly promising. There is no shortage of pathways for specialisation and advancement once experience has been gained and skills have been demonstrated. Areas in which BI analysts can specialise include marketing analytics, healthcare analytics, and financial analytics. In addition to progressing into senior, manager, lead and strategic roles, BI analysts can consider careers in data science, business intelligence consultancy, or becoming a business intelligence architect, director of analytics, product manager, or chief data officer. These career paths reflect the increasing importance of data-driven decision-making in business and the diverse opportunities available for people skilled in business intelligence and analytics. Employers Business Intelligence Analysts are employed across a wide range of sectors. Some of the main employers include: Healthcare, including the NHS and private healthcare providers. Financial services, such as insurance companies, investment firms and banks. Telecommunication and technology companies. Government and the public sector. E-commerce companies and large retail brands. Logistical and manufacturing companies. Research and education institutions. Utility companies.

For additional information, please review .By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Citi Commercial Cards is the leading provider of Charge Card solutions to multi-national corporations and public sector organizations, offering global payment capabilities in over 100 countries. Together, the Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi's business expense management offering, leveraged by over 8 million cardholders around the world.Reporting to the PDS & T&E Commercial Cards Product Management Head for Citi Commercial Cards - UK & Europe clusters, the role is responsible for supporting Citi's strategy and ambitions within the Commercial Cards space, with a specific focus on T&E Cards and Digital capabilities, automating the cardholder and Program Administrators (PA) end-to-end experiences, leveraging APIs, virtual card integrated solutions, and introducing frictionless and integrated payments and servicing experiences.The successful candidate will ensure appropriate awareness of relevant innovations and market requirements to profitably contribute to scaling up the business and will leverage joint growth opportunities between Citi Commercial Cards and other Payments verticals, as well as with other functions within the bank (Consumer Cards, Citi FX ).The role will work closely with the regional and global commercial cards product leads, CitiManager leads, technology, and other leads to ensure we are delivering against the agreed strategy of our T&E and B2B Business from system, data, and services perspective. The role involves abundant interactions with the sales, client executives (Account Managers), onboarding managers, and operational teams to identify & address competitive gaps in the Citi commercial cards offerings, drive efficiency ,use of best practices, and implement a collaborative framework to fuel innovation What you'll do: Commercialisation & Growth Provide client pitch support, develop compelling use cases, and conduct competitive intelligence mapping to drive commercial success for T&E and digital capabilities. Collaborate with Sales, Client Executives, and Onboarding Managers to identify market opportunities and support strategic business growth initiatives. Evaluate new models and opportunities with other Payments Groups to drive the execution of the Commercial Cards growth strategy. Client Experience & Digitisation Lead campaigns and initiatives to transform and enhance the cardholder and Program Administrator (PA) end-to-end experience through digitization, focusing on maintaining up to date client facing and internal facing documentation and materials. Define and document client needs, business requirements, and value propositions based on customer research, user studies, metrics, and competitive analysis. Drive enhancements to our dual network issuance proposition, supporting the transformation of Commercial Cards services towards a digital-centric and API-led offering. Deployment & Product Lifecycle Support the end-to-end product launch lifecycle for new products and capabilities, including the implementation of new Virtual Card offerings and the rollout of the mobile Virtual Card Account offering. Develop detailed product requirements for business and regulatory enhancements and collaborate with cross-functional teams (including design, technology, legal, risk, fraud) to implement the required enhancements by overseeing functional scope, testing and go live readiness. Support the delivery of a prioritised portfolio of Enhancements for UK & Europe through the strategic investment process. Own training for the Client facing team on all system enhancements, new products, and features. Subject Matter Expertise & Consultation Act as a lead Subject Matter Expert (SME) to consult for various functions, providing specialist support to Sales and On-boarding teams with detailed technical understanding of our system, platform, and digital features & solutions. Strengthen collaboration with both payment networks, focusing on the cross-application of technologies & innovations between Commercial and Consumer cards (mobile virtual cards. Role will have daily interaction with the Regional and Global Cards Product, technology, helpdesk, and Sales teams. What we'll need from you: Relevant industry experience, preferably across the banking & payments space. Commercial or consumer cards experience strongly encouraged. Problem Solving & Critical Thinking: Excellent abilities to recognize and comprehend complex data governance issues, policies, regulatory requirements, and industry information affecting the business environment. Strong project background, able to understand & influence large projects and development cycles. Data Management Expertise encouraged: Comfortable around data and running queries. Knowledge and expertise in the use of data management methodologies and tools is a plus. Ability to optimize product and GTM decisions in a complex environment with competing opportunities. Results-oriented, critical thinker, with strong project management skills. Capability to communicate at all levels and to work in cross-functionally / highly matrixed environment. Project Management certification a plus (Prince2, PMP). Familiarity with main product development methods (Agile, SAFe). University degree (Bachelor and above) in Business, Finance, Engineering, Information Systems. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.This Role is a "Controlled Function" Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015. Job Family Group: Product Management and Development Job Family: Product Performance Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If

Role Title: Honorary Treasurer Location: Gateshead / Hybrid Reporting to: Chair of the Board of Trustees Duration: 1 year, annually renewable Commitment: This new role is expected to need approx. 2 days per month after initial scrutiny of systems. A seat on the Trust's Board is available to the Hon. Treasurer if they wish to take that up. Otherwise they are invited to attend some or all of the bi monthly Board meetings, in whole or in part, by agreement. Generally, the Treasurer can choose to work from home or onsite, whichever they prefer, plus on site meetings as agreed. Overview: Gateshead Clubhouse is a venue where people are always welcome to come to, on their own terms. We believe that people need a safe space within which they can be in control over the level of activities they wish to participate in, without the fear of having to move on before they choose to do so. We support our members to build up their own resilience, within a suitable timeframe, and to do what we can to enable them to move on with their lives. Gateshead Clubhouse are a group of individuals who have lived experience of mental health problems/issues. They have come together to ensure that a genuine peer support led community hub is available for those who need it within the borough of Gateshead. Aims and expectations of role Ensuring accounting records are well managed and maintained, and that financial resources are managed effectively. Monitoring and reporting on the financial health of the organisation. Ensuring compliance with relevant legislation and financial policies. Budgeting and Planning: Taking a leading role in the development of annual budgets and financial plans. Monitoring and reporting on financial performance against the budget. Advising on the financial implications of the organisation's strategic plans. Ensuring reliable and clearly interpreted financial reports to the Business Committee and the Board. Working with the Office Administrator to ensure timely and accurate submission of annual accounts, returns, and reports to relevant regulatory bodies e.g., Charity Commission. Liaising with the Independent Examiner and leading the audit process when necessary. Governance and Compliance: Advising the organisation to ensure its financial practices comply with good governance, legal, and regulatory requirements. Developing and reviewing financial policies and procedures. Fundraising and Resource Management: Advising as required on the organisation's fundraising strategy. Overseeing the management of the Trust's financial resources, including reserves and investments. Board Engagement: Attending and contributing to Board meetings as agreed, providing financial guidance and lucid interpretation of the implications of financial data. Supporting the Board in understanding their financial responsibilities and the financial health of the organisation. Experience and background expected to be helpful in the role A qualified background in finance, accounting, or a related field. Strong analytical skills and attention to detail. Experience in financial management and reporting, and in interpreting financial data through coherent narratives. Ability to explain complex financial information in an accessible manner. Understanding of charity finance and governance. Excellent communication skills, both written and oral. Personal Attributes expected to be helpful in the role Commitment to the organisation's mission and values. Integrity, honesty, and a commitment to good governance. Ability to work collaboratively as part of a team. Benefits: This role is not remunerated, but all reasonable expenses will be reimbursed. Gateshead Clubhouse is committed to promoting equality and diversity and welcomes colleagues and partners from all sectors of the community.

At Trustpilot, we're on an incredible journey. At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. We are seeking a Salesforce Specialist II with expertise in building robust and scalable solutions to join Trustpilot's Go To Market Technology department within the Technology organisation. This role will be pivotal in working on large strategic projects in our Salesforce platform, working across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in Salesforce development, a proactive approach to operational excellence, and a keen eye for system architecture, code quality, and process automation. This role will be a key link with the business-wide Salesforce team, which is responsible for the entire company's Salesforce ecosystem. What you'll be doing: Salesforce Development & Architecture: Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs. Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Integrate Salesforce with internal and external systems using APIs and various integration patterns. Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy. Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimization. Support incident management and processes directly within Salesforce through custom development and troubleshooting. Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions. Responsible for building and maintaining good relationships with other Trustpilot teams, e.g. Global Customer Support & Trust and Safety. Deploying change via CI/CD. Apply declarative change solutions to project delivery work. Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes. Maintain Trustpilot system auditing evidence and documentation. Provide mentoring & coaching to more junior Administrators for skills development. Contribute to a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning. Salesforce Administration: Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. Provide user support for all functions within GTM. Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders. Who you are: Technical Skills: Minimum of Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued. 5+ years of hands on experience as a Salesforce Developer & Admin, specifically with Salesforce Service Cloud, demonstrating a proven track record of designing, developing, and deploying complex programmatic solutions. Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components). Experience with Agentforce is a strong plus. Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus. Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events. Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications. Proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines. Collaboration: Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non technical stakeholders, conduct technical discussions, and mentor team members. Adaptability: A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation: Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. Strong analytical and problem solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who we are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What's in it for you: Use the benefits list for the relevant location. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us: Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh - it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (). Any offer of employment for this position will be subject to our standard background checks.