Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide. Our teams of experts in 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis Corporate & Investment Banking is committed to supporting the environmental transition by aligning our financing balance sheet with a +1.5 C trajectory by 2050. Natixis Corporate & Investment Banking is part of the Global Financial Services division of Groupe BPCE, the 5th largest European financial institution and the second-largest banking group in France through the Banque Populaire and Caisse d'Epargne retail networks. If you are interested in inspiring challenges, making an impact and helping build the world of the future - if you want more than just a job - then join us. As a responsible employer, we constantly strive to build a fulfilling and inclusive working environment. We are committed to offering the same opportunities to all our talents from all backgrounds and career paths, regardless of their age, experience, sexual orientation or disability Job Description The VIE Analyst in Acquisition and Strategic Finance team will be based in London. The candidate will work under the supervision of a project manager, focusing on deal structuring and execution, and will contribute to the wider strategy of expansion for the business line. You will be joining a global team and you will take responsibility for and gain exposure to a variety of different products (typical LBO, US Term Loan B, bridge to bond, corporate loans, fund finance) and client segments - including private equity funds and mid to large corporates. Detailed credit analysis: business description, industry review, competitive positioning, etc. Financial analyses: historical performance review, financial forecast and free cash flow analysis) Construction & review of financial models and key ratios and concepts used therein; Internal credit process: preparing materials (including credit memo) in line with the policies and requirements of Natixis; Preparing financing ideas and pitches for clients; To conduct regular portfolio reviews, waivers and amendments and internal reporting. Active participation in the restructuring situations if necessary; Liaison with Syndications, Trading, Legal, MO and BO operations. Maintain and develop product knowledge. Complete all mandatory training as required to maintain competence. Comply with all applicable legal, regulatory and internal Compliance requirements as issued from time to time, including, but not limited to, the London Compliance manual, Compliance policies and procedures, Security policies & procedures; Financial Security requirements, including but not limited to the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer. Required Skills/Qualifications/Experience • Strong background in financial analysis and sound modeling capabilities • Accuracy and attention to detail • Ability to work within tight deadlines • Ability to communicate and defend credit analysis and credit judgments clearly • Good communication and interpersonal skills • Ability to learn quickly in a dynamic environment • Very good technical, numeracy and analytical skills
Dec 03, 2024
Full time
Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide. Our teams of experts in 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis Corporate & Investment Banking is committed to supporting the environmental transition by aligning our financing balance sheet with a +1.5 C trajectory by 2050. Natixis Corporate & Investment Banking is part of the Global Financial Services division of Groupe BPCE, the 5th largest European financial institution and the second-largest banking group in France through the Banque Populaire and Caisse d'Epargne retail networks. If you are interested in inspiring challenges, making an impact and helping build the world of the future - if you want more than just a job - then join us. As a responsible employer, we constantly strive to build a fulfilling and inclusive working environment. We are committed to offering the same opportunities to all our talents from all backgrounds and career paths, regardless of their age, experience, sexual orientation or disability Job Description The VIE Analyst in Acquisition and Strategic Finance team will be based in London. The candidate will work under the supervision of a project manager, focusing on deal structuring and execution, and will contribute to the wider strategy of expansion for the business line. You will be joining a global team and you will take responsibility for and gain exposure to a variety of different products (typical LBO, US Term Loan B, bridge to bond, corporate loans, fund finance) and client segments - including private equity funds and mid to large corporates. Detailed credit analysis: business description, industry review, competitive positioning, etc. Financial analyses: historical performance review, financial forecast and free cash flow analysis) Construction & review of financial models and key ratios and concepts used therein; Internal credit process: preparing materials (including credit memo) in line with the policies and requirements of Natixis; Preparing financing ideas and pitches for clients; To conduct regular portfolio reviews, waivers and amendments and internal reporting. Active participation in the restructuring situations if necessary; Liaison with Syndications, Trading, Legal, MO and BO operations. Maintain and develop product knowledge. Complete all mandatory training as required to maintain competence. Comply with all applicable legal, regulatory and internal Compliance requirements as issued from time to time, including, but not limited to, the London Compliance manual, Compliance policies and procedures, Security policies & procedures; Financial Security requirements, including but not limited to the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer. Required Skills/Qualifications/Experience • Strong background in financial analysis and sound modeling capabilities • Accuracy and attention to detail • Ability to work within tight deadlines • Ability to communicate and defend credit analysis and credit judgments clearly • Good communication and interpersonal skills • Ability to learn quickly in a dynamic environment • Very good technical, numeracy and analytical skills
Senior Cost Engineer/Data Analyst Frimely Based 52.78 an hour Umbrella OR 45.82 PAYE Inside IR35 6 Month Contract initially. This is a great opportunity to work within one of the UKs leading defence organisations based in Frimley. Hybrid working. 3 days per week on site. The role holder will take the lead on Data Analysis for the cost team within the DN PMO. The role will involve support to th EAC and IYFM processes with analysis of data and variance analysis reporting. As well as collaborating and supporting the the programme delivery teams with the IYFM and EAC process The individual should have be comfortable in communiacating and be able to pose constructively challenging questions on delivery to both peers and managers within ICS. Requires a proactive open mindset with some agility to approach The role holder will take the lead on Dassian Workbench; implementation, troubleshooting and process lead They will have a level of experience in one or more areas of PM&C practice and be expected to be able to adapt and apply these practices in different circumstances, to develop these practices and to guide and instruct others in their application. Knowledge: Comprehensive knowledge and understanding of PM&C policies, processes, procedures and systems. Comprehensive PM&C experience demonstrated in a professional capacity within a project. Good knowledge and understanding of their projects. Comprehensive understanding of one or more PM&C tools techniques and practices. Comprehensive knowledge and understanding of the Business environment for their project. Knowledge and experience of PM governance and assurance processes such as Integrated Baseline Reviews (IBRs). Experience of influencing stakeholders typically inside the company to achieve Business success. Good understanding of the wider PM&C environment, and of developments and practices in the field. Good understanding of own project/s, its markets, customers, strategic priorities and culture. Knowledge acquired through job related training and on the job experience with theoretical and practical skills. Experience of building relationships and negotiating outcomes with internal stakeholders. Skills:- Problem solving most likely to apply in an existing Business environment. Good understanding of the structure, organisation, processes and culture of Line of Business, so as to be able to support implementation of appropriate PM&C approaches. Applies problem solving techniques to routine situations or situations of moderate complexity under limited supervision, in the field of PM&C, taking requirements and data from internal (project) sources and external (customer, competitor and academic) areas. An ability to gather information. Supports development of solutions and of implementation approaches. Ability to capture, adopt and share good practice. A good understanding of how team integrates with others teams & projects in order to achieve objectives. Work is typically within standardised processes and practices, accuracy of tasks is impactful. Direct impact on the performance of the team. Takes responsibility for own performance and development, including any team members. Quality and timeliness of work reflects on the effectiveness of the immediate team. Business acumen that goes beyond immediate team. Make judgments, recommendations and advises on analysis of factual information. Impact in terms of providing services/information on matters that assist others in controlling or making decisions. Job involves regular exchange of information and handling of difficult conversations. Developed communication skills to exchange complicated information. Qualifications: Application of related PM Competencies will be expected at this level. Roles typically require a University Degree, or a substantial amount of practical knowledge gained through experience. Incumbent will be expected have a PM Qualification such as the Project Management Qualification. APM For more information please contact Lauren Morley at JAM Recruitment or click apply.
Dec 03, 2024
Contractor
Senior Cost Engineer/Data Analyst Frimely Based 52.78 an hour Umbrella OR 45.82 PAYE Inside IR35 6 Month Contract initially. This is a great opportunity to work within one of the UKs leading defence organisations based in Frimley. Hybrid working. 3 days per week on site. The role holder will take the lead on Data Analysis for the cost team within the DN PMO. The role will involve support to th EAC and IYFM processes with analysis of data and variance analysis reporting. As well as collaborating and supporting the the programme delivery teams with the IYFM and EAC process The individual should have be comfortable in communiacating and be able to pose constructively challenging questions on delivery to both peers and managers within ICS. Requires a proactive open mindset with some agility to approach The role holder will take the lead on Dassian Workbench; implementation, troubleshooting and process lead They will have a level of experience in one or more areas of PM&C practice and be expected to be able to adapt and apply these practices in different circumstances, to develop these practices and to guide and instruct others in their application. Knowledge: Comprehensive knowledge and understanding of PM&C policies, processes, procedures and systems. Comprehensive PM&C experience demonstrated in a professional capacity within a project. Good knowledge and understanding of their projects. Comprehensive understanding of one or more PM&C tools techniques and practices. Comprehensive knowledge and understanding of the Business environment for their project. Knowledge and experience of PM governance and assurance processes such as Integrated Baseline Reviews (IBRs). Experience of influencing stakeholders typically inside the company to achieve Business success. Good understanding of the wider PM&C environment, and of developments and practices in the field. Good understanding of own project/s, its markets, customers, strategic priorities and culture. Knowledge acquired through job related training and on the job experience with theoretical and practical skills. Experience of building relationships and negotiating outcomes with internal stakeholders. Skills:- Problem solving most likely to apply in an existing Business environment. Good understanding of the structure, organisation, processes and culture of Line of Business, so as to be able to support implementation of appropriate PM&C approaches. Applies problem solving techniques to routine situations or situations of moderate complexity under limited supervision, in the field of PM&C, taking requirements and data from internal (project) sources and external (customer, competitor and academic) areas. An ability to gather information. Supports development of solutions and of implementation approaches. Ability to capture, adopt and share good practice. A good understanding of how team integrates with others teams & projects in order to achieve objectives. Work is typically within standardised processes and practices, accuracy of tasks is impactful. Direct impact on the performance of the team. Takes responsibility for own performance and development, including any team members. Quality and timeliness of work reflects on the effectiveness of the immediate team. Business acumen that goes beyond immediate team. Make judgments, recommendations and advises on analysis of factual information. Impact in terms of providing services/information on matters that assist others in controlling or making decisions. Job involves regular exchange of information and handling of difficult conversations. Developed communication skills to exchange complicated information. Qualifications: Application of related PM Competencies will be expected at this level. Roles typically require a University Degree, or a substantial amount of practical knowledge gained through experience. Incumbent will be expected have a PM Qualification such as the Project Management Qualification. APM For more information please contact Lauren Morley at JAM Recruitment or click apply.
Service Desk Analyst (SC Cleared) - 6 months - Leiston - Inside IR35 Hamilton Barnes is currently representing a market leading utilises organisation who are recruiting for a SC Cleared Service Desk Analyst, to work an initial 6 Month Contact with the view to extension for over 12 months. The role require 5 Day Per Week onsite in Leiston. Key Responsibilities: Keying the incidents from Client ticket system to Partners ticket system. Act as an escalation point agent when difficult are received. Responsible for troubleshooting IT related issues such as but not limited to software/applications to hardware, such as desktops, laptops, printers, and Phones of the accounts designated users Responsible for monitor and maintaining defined SLA's. Apply temporary/permanent fixes, as required to eliminate issues. What you Will Ideally Bring: Familiarity with ITIL practices, including incident logging, prioritization, and resolution within defined SLAs using tools such as ServiceNow or similar ITSM platforms. Analytical mindset with the ability to diagnose and resolve issues quickly while escalating complex problems appropriately. Familiarity with Windows OS, Microsoft Office Suite, and basic networking concepts (eg, TCP/IP, DNS, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users and liaise effectively with technical teams. Clean Driving Licence Contract Details: Duration: 6 months Location: Leiston 5 Days Per Week Onsite Day Rate: Up to £225 Per Day (Inside IR35) Active SC Clearance Service Desk Analyst (SC Cleared) - 6 months - Leiston - Inside IR35
Dec 03, 2024
Contractor
Service Desk Analyst (SC Cleared) - 6 months - Leiston - Inside IR35 Hamilton Barnes is currently representing a market leading utilises organisation who are recruiting for a SC Cleared Service Desk Analyst, to work an initial 6 Month Contact with the view to extension for over 12 months. The role require 5 Day Per Week onsite in Leiston. Key Responsibilities: Keying the incidents from Client ticket system to Partners ticket system. Act as an escalation point agent when difficult are received. Responsible for troubleshooting IT related issues such as but not limited to software/applications to hardware, such as desktops, laptops, printers, and Phones of the accounts designated users Responsible for monitor and maintaining defined SLA's. Apply temporary/permanent fixes, as required to eliminate issues. What you Will Ideally Bring: Familiarity with ITIL practices, including incident logging, prioritization, and resolution within defined SLAs using tools such as ServiceNow or similar ITSM platforms. Analytical mindset with the ability to diagnose and resolve issues quickly while escalating complex problems appropriately. Familiarity with Windows OS, Microsoft Office Suite, and basic networking concepts (eg, TCP/IP, DNS, VPN). Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users and liaise effectively with technical teams. Clean Driving Licence Contract Details: Duration: 6 months Location: Leiston 5 Days Per Week Onsite Day Rate: Up to £225 Per Day (Inside IR35) Active SC Clearance Service Desk Analyst (SC Cleared) - 6 months - Leiston - Inside IR35
Security Analyst Perth/Hybrid - 1 to 2 days per week in the office £40-60k per year + discretionary bonus up to 10% Permanent, Full Time An exciting new opportunity has arisen for a Security Analyst to work for a Worldwide organisation in the energy sector who are undergoing a period of sustained growth. This role will sit within either the Security Operations or Security Assurance team, depending on your experience. Security Analyst Key Responsibilities Performing analysis to identify, interpret, classify and report perceived risk. Managing the implementation of controls or remediation of any confirmed infringement of policies, standards or risk. Tuning and documenting the appropriate technical or administrative processes relating to cyber security. Supporting and collaborating on business requirements around project initiatives. Contribute and mature the operational state of the Cyber Security Management system. Security Analyst Key Skills Demonstrable experience in delivering either for Operational Security, Governance Risk or Compliance. Experience with common security management frameworks and their application in an operational technology (OT) environment. Experience in developing security and risk policies, procedures, standards and guidelines. Strong interpersonal skills and good business knowledge with a great eye for detail. Must be SC Clearable The team are open to a mix of backgrounds and experience, so if you only meet some of these requirements, we would welcome your application.
Dec 03, 2024
Full time
Security Analyst Perth/Hybrid - 1 to 2 days per week in the office £40-60k per year + discretionary bonus up to 10% Permanent, Full Time An exciting new opportunity has arisen for a Security Analyst to work for a Worldwide organisation in the energy sector who are undergoing a period of sustained growth. This role will sit within either the Security Operations or Security Assurance team, depending on your experience. Security Analyst Key Responsibilities Performing analysis to identify, interpret, classify and report perceived risk. Managing the implementation of controls or remediation of any confirmed infringement of policies, standards or risk. Tuning and documenting the appropriate technical or administrative processes relating to cyber security. Supporting and collaborating on business requirements around project initiatives. Contribute and mature the operational state of the Cyber Security Management system. Security Analyst Key Skills Demonstrable experience in delivering either for Operational Security, Governance Risk or Compliance. Experience with common security management frameworks and their application in an operational technology (OT) environment. Experience in developing security and risk policies, procedures, standards and guidelines. Strong interpersonal skills and good business knowledge with a great eye for detail. Must be SC Clearable The team are open to a mix of backgrounds and experience, so if you only meet some of these requirements, we would welcome your application.
Empty Homes Manager £52,941.59 per annum Northallerton (Agile Working) Typically 3 days per week in the Northallerton office Permanent Full Time 37 Hours Are you looking for an exciting challenge as an experienced property services manager? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to lead our dynamic empty homes team to deliver high quality homes that our customers can be proud of. The Role As a key member of our management team, you will provide leadership and strategic direction to ensure empty homes are refurbished to high standards and ready for our customers in a timely manner. You will be responsible for managing and monitoring all elements of empty homes performance, ensuring all regulatory and legislative responsibilities are achieved, and that the properties meet the Broadacres standard. A keen eye for data analysis, you will gather and review data to devise proactive actions to continuously drive improvements in the service. intelligence and help improve our services. What You'll Be Doing: Strategic Management: Have oversight and leadership of the entire empty home service area to ensure the teams are delivering a high-quality value for money service in line with KPIs. Team Leadership: Coach, motivate, and manage teams to ensure all empty homes work is planned effectively and timely. Support a team of site managers to support high performance, conduct reviews, and manage capability, conduct, and absence. Enhancing Performance: review performance data and other operational data to identify areas for enhancing performance and leading change to improve service delivery Budget Management: proactive management of budgets to ensure value for money Compliance: ensure that all elements of work are fully compliant to H&S requirements, internal processes and legislative requirements. Who We're Looking For: Inspirational Leader: Demonstrable experience of leading a team in a property services, maintenance or development environment. Social housing experience would be an advantage Data Analyst: Strong data analysis skills to interpret data from multiple sources, derive results, and deliver on recommendations. Knowledgeable on property maintenance: Sound understanding of best practices and H&S legislation Excellent Communicator: Strong writing and verbal communication skills, with the ability to interpret data and present to a variety of audiences Budget management: experience of managing budgets and ensuring services are delivering on value for money Organisational skills: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead staff. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Collaborative Approach: Ability to effectively engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Pension Plan: Benefit from our Defined Benefit Pension Scheme and Life Assurance. Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
Dec 03, 2024
Full time
Empty Homes Manager £52,941.59 per annum Northallerton (Agile Working) Typically 3 days per week in the Northallerton office Permanent Full Time 37 Hours Are you looking for an exciting challenge as an experienced property services manager? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to lead our dynamic empty homes team to deliver high quality homes that our customers can be proud of. The Role As a key member of our management team, you will provide leadership and strategic direction to ensure empty homes are refurbished to high standards and ready for our customers in a timely manner. You will be responsible for managing and monitoring all elements of empty homes performance, ensuring all regulatory and legislative responsibilities are achieved, and that the properties meet the Broadacres standard. A keen eye for data analysis, you will gather and review data to devise proactive actions to continuously drive improvements in the service. intelligence and help improve our services. What You'll Be Doing: Strategic Management: Have oversight and leadership of the entire empty home service area to ensure the teams are delivering a high-quality value for money service in line with KPIs. Team Leadership: Coach, motivate, and manage teams to ensure all empty homes work is planned effectively and timely. Support a team of site managers to support high performance, conduct reviews, and manage capability, conduct, and absence. Enhancing Performance: review performance data and other operational data to identify areas for enhancing performance and leading change to improve service delivery Budget Management: proactive management of budgets to ensure value for money Compliance: ensure that all elements of work are fully compliant to H&S requirements, internal processes and legislative requirements. Who We're Looking For: Inspirational Leader: Demonstrable experience of leading a team in a property services, maintenance or development environment. Social housing experience would be an advantage Data Analyst: Strong data analysis skills to interpret data from multiple sources, derive results, and deliver on recommendations. Knowledgeable on property maintenance: Sound understanding of best practices and H&S legislation Excellent Communicator: Strong writing and verbal communication skills, with the ability to interpret data and present to a variety of audiences Budget management: experience of managing budgets and ensuring services are delivering on value for money Organisational skills: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead staff. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Collaborative Approach: Ability to effectively engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Pension Plan: Benefit from our Defined Benefit Pension Scheme and Life Assurance. Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Software Developer - Front End Permanent Milton Keynes: £48,000 - £55,000 Hybrid/Smart Working Closing date: Sunday 8th December Imagine working on cutting-edge projects that shape the future of assessment technology. If you're passionate about software development and ready to contribute to a ground breaking product, we want to hear from you. As the Front-End Software Developer, you'll play a pivotal role in delivering world-class e-Assessment solutions that impact millions of students annually. Join a supportive, collaborative team where your ideas and skills will help revolutionize the way exams are designed, managed, and evaluated. What will I be doing? Utilizing your expert knowledge of React, Typescript, HTML, and CSS to create intuitive, responsive user interfaces that work seamlessly across modern browsers and devices. Taking charge of project sprint goals, develop code, participate in code reviews, and address any defects efficiently. Engaging in peer programming, contribute to SCRUMs, and work with the team to produce high-quality outputs. Championing continuous improvement and upholding information security. What will I need to succeed? Advanced skills in React, Typescript, HTML, CSS, and JavaScript, with a strong understanding of UI/UX design principles. Proven ability to create adaptive user interfaces that cater to various devices. Experience working effectively within Agile methodologies. Experience with SASS, Webpack, .Net C#, Bootstrap, REST API Development, GIT, and unit testing frameworks is beneficial but not essential. What's in it for me? Balance your 35-hour workweek with flexible hours and smart working tools for office and home. Enjoy 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year. Take 5 additional paid days to participate in volunteering activities that are close to your heart. Access private medical insurance from day one, covering new and pre-existing conditions. Benefit from our Ride-to-Work scheme, gym access or discounts, Headspace app, and an employee assistance programme. Receive up to 11.5% employer pension contributions with various options through salary sacrifice. Opt for our electric vehicle scheme which includes the car, insurance, MOT, service, and breakdown cover. How do I apply? Read the full job description and upload your most recent CV. If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early. AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment.Job title: Software Developer - Front End Business Area: Assessment Technology - Scanning & Marking (Milton Keynes) Department: Assessment Technology Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Landscape: The Assessment Technology group reports directly into the Chief Executive Officer. The group operates in close partnership with the Enterprise Technology and Central Hubs departments The Assessment Technology group is responsible for the operational systems that deliver millions of GCSE and A-level results annually. It includes the technology for assessment design and production, and the full lifecycle of exams series delivery from entry to post-results services. Given the seasonal nature and criticality of the Summer exams series, the role will be required to provide hands-on technical expertise through critical issues during the Summer series which may require some unsociable hours. The Front End Software Developer works within a delivery team using an Agile approach to development. The team consists of a Product Owner, Scrum Master, Business Analysts, Developers and Quality Control resources. Together they are responsible for the delivery of features from a prioritised product backlog. Activities: Software Development Maintain specialist knowledge of HTML, CSS, UI Frameworks, React, Typescript and the Microsoft technology stack. Be responsible for the development and delivery of the project sprint goals through effective breakdown of tasks, estimates and timely updates in Azure DevOps Work with Business Analysts, Architects and QC together with own initiative to produce an intuitive user-friendly interface that uses responsive design. Complete all changes identified at code review or Functional testing, first time. Take ownership of defects in coded areas and resolve these before Sprint completion Participate in SCRUMs, Retrospectives and Peer reviews Demonstrate a pro-active approach to communication within the team including any impediments to be escalated to the Scrum Master. Support production use of systems through customer fixes, including on-call and some out of hours support. Quality framework Adhere to documented company and departmental quality procedures, standards, and methods. Help to evolve the documented departmental procedures and methods. Create efficiency in development through promoting continuous process improvement. Team working Work closely with other team members, e.g. peer programming and code reviews Report progress and provide regular feedback to the Development Team Leader and team members Other responsibilities associated with the role: Risk Management - Participate in the identification, assessment, planning and management of threats and opportunities as appropriate. Information Security - take an active part in the preservation of confidentiality, availability and integrity of information assets used in conducting the role and follow additional security procedures associated with specific activities where applicable. AQA Milton Keynes is a recognised Investor in People. It is our Software Developers responsibility to ensure that their own professional knowledge and job skills are always fully up to date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the post which the company may reasonably require you to perform from time to time. To be successful in this role, you will need to have: Excellent knowledge of React, Typescript, HTML, CSS, JavaScript, HTML 5 and CSS3 with good working knowledge of development principles Working knowledge of delivering a comprehensive UI using Web components Experience of developing engaging responsive user interfaces that work on the latest browsers and mobile devices. Experience of the following is desirableSASS Asset bundling with tools such as Webpack Build Automation Unit Testing frameworks Some experience of .Net C# would be beneficial. UI Frameworks e.g. Bootstrap Web Services & REST API Development GIT Proven experience of implementing design patterns Experience of delivering code effectively within an Agile environment Confidence in delivering key information and team collaboration in Scrum ceremonies and events. Confidence to speak out, challenge and bring continuous improvements to the development team.PandoLogic.
Dec 03, 2024
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Software Developer - Front End Permanent Milton Keynes: £48,000 - £55,000 Hybrid/Smart Working Closing date: Sunday 8th December Imagine working on cutting-edge projects that shape the future of assessment technology. If you're passionate about software development and ready to contribute to a ground breaking product, we want to hear from you. As the Front-End Software Developer, you'll play a pivotal role in delivering world-class e-Assessment solutions that impact millions of students annually. Join a supportive, collaborative team where your ideas and skills will help revolutionize the way exams are designed, managed, and evaluated. What will I be doing? Utilizing your expert knowledge of React, Typescript, HTML, and CSS to create intuitive, responsive user interfaces that work seamlessly across modern browsers and devices. Taking charge of project sprint goals, develop code, participate in code reviews, and address any defects efficiently. Engaging in peer programming, contribute to SCRUMs, and work with the team to produce high-quality outputs. Championing continuous improvement and upholding information security. What will I need to succeed? Advanced skills in React, Typescript, HTML, CSS, and JavaScript, with a strong understanding of UI/UX design principles. Proven ability to create adaptive user interfaces that cater to various devices. Experience working effectively within Agile methodologies. Experience with SASS, Webpack, .Net C#, Bootstrap, REST API Development, GIT, and unit testing frameworks is beneficial but not essential. What's in it for me? Balance your 35-hour workweek with flexible hours and smart working tools for office and home. Enjoy 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year. Take 5 additional paid days to participate in volunteering activities that are close to your heart. Access private medical insurance from day one, covering new and pre-existing conditions. Benefit from our Ride-to-Work scheme, gym access or discounts, Headspace app, and an employee assistance programme. Receive up to 11.5% employer pension contributions with various options through salary sacrifice. Opt for our electric vehicle scheme which includes the car, insurance, MOT, service, and breakdown cover. How do I apply? Read the full job description and upload your most recent CV. If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early. AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment.Job title: Software Developer - Front End Business Area: Assessment Technology - Scanning & Marking (Milton Keynes) Department: Assessment Technology Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Landscape: The Assessment Technology group reports directly into the Chief Executive Officer. The group operates in close partnership with the Enterprise Technology and Central Hubs departments The Assessment Technology group is responsible for the operational systems that deliver millions of GCSE and A-level results annually. It includes the technology for assessment design and production, and the full lifecycle of exams series delivery from entry to post-results services. Given the seasonal nature and criticality of the Summer exams series, the role will be required to provide hands-on technical expertise through critical issues during the Summer series which may require some unsociable hours. The Front End Software Developer works within a delivery team using an Agile approach to development. The team consists of a Product Owner, Scrum Master, Business Analysts, Developers and Quality Control resources. Together they are responsible for the delivery of features from a prioritised product backlog. Activities: Software Development Maintain specialist knowledge of HTML, CSS, UI Frameworks, React, Typescript and the Microsoft technology stack. Be responsible for the development and delivery of the project sprint goals through effective breakdown of tasks, estimates and timely updates in Azure DevOps Work with Business Analysts, Architects and QC together with own initiative to produce an intuitive user-friendly interface that uses responsive design. Complete all changes identified at code review or Functional testing, first time. Take ownership of defects in coded areas and resolve these before Sprint completion Participate in SCRUMs, Retrospectives and Peer reviews Demonstrate a pro-active approach to communication within the team including any impediments to be escalated to the Scrum Master. Support production use of systems through customer fixes, including on-call and some out of hours support. Quality framework Adhere to documented company and departmental quality procedures, standards, and methods. Help to evolve the documented departmental procedures and methods. Create efficiency in development through promoting continuous process improvement. Team working Work closely with other team members, e.g. peer programming and code reviews Report progress and provide regular feedback to the Development Team Leader and team members Other responsibilities associated with the role: Risk Management - Participate in the identification, assessment, planning and management of threats and opportunities as appropriate. Information Security - take an active part in the preservation of confidentiality, availability and integrity of information assets used in conducting the role and follow additional security procedures associated with specific activities where applicable. AQA Milton Keynes is a recognised Investor in People. It is our Software Developers responsibility to ensure that their own professional knowledge and job skills are always fully up to date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the post which the company may reasonably require you to perform from time to time. To be successful in this role, you will need to have: Excellent knowledge of React, Typescript, HTML, CSS, JavaScript, HTML 5 and CSS3 with good working knowledge of development principles Working knowledge of delivering a comprehensive UI using Web components Experience of developing engaging responsive user interfaces that work on the latest browsers and mobile devices. Experience of the following is desirableSASS Asset bundling with tools such as Webpack Build Automation Unit Testing frameworks Some experience of .Net C# would be beneficial. UI Frameworks e.g. Bootstrap Web Services & REST API Development GIT Proven experience of implementing design patterns Experience of delivering code effectively within an Agile environment Confidence in delivering key information and team collaboration in Scrum ceremonies and events. Confidence to speak out, challenge and bring continuous improvements to the development team.PandoLogic.
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Dec 03, 2024
Full time
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Are you ready to lead in advancing cybersecurity practices within a critical, high-stakes environment? We are seeking a Senior Cyber Security Analyst with expertise in security monitoring, incident response, and risk management to enhance our systems and frameworks. Key Responsibilities Monitor and analyze systems for anomalies, threats, and vulnerabilities. Lead incident response investigations and improve response processes. Develop and refine security controls, use cases, and threat intelligence capabilities. Collaborate on risk assessments and penetration testing, aligning with best practices. Strengthen vulnerability management and align with CIS benchmarks. Skills & Experience Required Proven experience in incident response, threat modelling, and SIEM tools. Familiarity with frameworks like MITRE, Kill Chain, and NIST. Certifications such as GCIA, GCIH, or GCFA. Expertise in network, OS, and application security technologies. This is a fantastic opportunity to join a world class organisation, make contact today to find out more!
Dec 03, 2024
Full time
Are you ready to lead in advancing cybersecurity practices within a critical, high-stakes environment? We are seeking a Senior Cyber Security Analyst with expertise in security monitoring, incident response, and risk management to enhance our systems and frameworks. Key Responsibilities Monitor and analyze systems for anomalies, threats, and vulnerabilities. Lead incident response investigations and improve response processes. Develop and refine security controls, use cases, and threat intelligence capabilities. Collaborate on risk assessments and penetration testing, aligning with best practices. Strengthen vulnerability management and align with CIS benchmarks. Skills & Experience Required Proven experience in incident response, threat modelling, and SIEM tools. Familiarity with frameworks like MITRE, Kill Chain, and NIST. Certifications such as GCIA, GCIH, or GCFA. Expertise in network, OS, and application security technologies. This is a fantastic opportunity to join a world class organisation, make contact today to find out more!
Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Responsibilities: Troubleshoot complex order routing questions and issues Process service requests for new installations Diagnose and resolve technical issues Recognize areas of improvement in the support cycle Provide feedback on levels of client satisfaction and recommendations to improve products and procedures Act as Lead Client Services members Maintain external relationships with counterparts at brokers, vendors, and clearing firm Analyze and respond to client technical inquiries on FIX integration and when necessary, production incidents Contribute to and review technical specifications relating to the FIX technologies, including documents used by customers for purposes of integration and testing Contribute to and review technical specifications relating to the FIX, including documents used by customers for purposes of integration and testing Perform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementation Review business and functional requirements in order to produce a change-management and test strategy Report and manage software issues and test activities throughout the software development life cycle Qualifications Bachelor's Degree in Business, Finance, or Computer Science preferred Prior experience in trading or trade support environment a must Knowledge of financial markets and technology a must Ability to work under pressure in a fast-paced environment Strong computer skills and excellent organizational skills 3-5 years' experience and demonstrated mastery in FIX protocol Must be knowledgeable with Windows & Linux OS platforms, command line, a must Knowledge of SQL a plus Candidate must have outstanding verbal and written communication skills, and demonstrate command in prioritization and reporting project status Self-motivated, able to work and excel autonomously on job responsibilities Desire to define and execute new, repeatable business processes
Dec 03, 2024
Full time
Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Responsibilities: Troubleshoot complex order routing questions and issues Process service requests for new installations Diagnose and resolve technical issues Recognize areas of improvement in the support cycle Provide feedback on levels of client satisfaction and recommendations to improve products and procedures Act as Lead Client Services members Maintain external relationships with counterparts at brokers, vendors, and clearing firm Analyze and respond to client technical inquiries on FIX integration and when necessary, production incidents Contribute to and review technical specifications relating to the FIX technologies, including documents used by customers for purposes of integration and testing Contribute to and review technical specifications relating to the FIX, including documents used by customers for purposes of integration and testing Perform and maintain automated functional and regression testing on all internally-developed applications to certify them for production implementation Review business and functional requirements in order to produce a change-management and test strategy Report and manage software issues and test activities throughout the software development life cycle Qualifications Bachelor's Degree in Business, Finance, or Computer Science preferred Prior experience in trading or trade support environment a must Knowledge of financial markets and technology a must Ability to work under pressure in a fast-paced environment Strong computer skills and excellent organizational skills 3-5 years' experience and demonstrated mastery in FIX protocol Must be knowledgeable with Windows & Linux OS platforms, command line, a must Knowledge of SQL a plus Candidate must have outstanding verbal and written communication skills, and demonstrate command in prioritization and reporting project status Self-motivated, able to work and excel autonomously on job responsibilities Desire to define and execute new, repeatable business processes
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Software Developer - Front End Permanent Milton Keynes: £48,000 - £55,000 Hybrid/Smart Working Closing date: Sunday 8th December Imagine working on cutting-edge projects that shape the future of assessment technology. If you're passionate about software development and ready to contribute to a ground breaking product, we want to hear from you. As the Front-End Software Developer, you'll play a pivotal role in delivering world-class e-Assessment solutions that impact millions of students annually. Join a supportive, collaborative team where your ideas and skills will help revolutionize the way exams are designed, managed, and evaluated. What will I be doing? Utilizing your expert knowledge of React, Typescript, HTML, and CSS to create intuitive, responsive user interfaces that work seamlessly across modern browsers and devices. Taking charge of project sprint goals, develop code, participate in code reviews, and address any defects efficiently. Engaging in peer programming, contribute to SCRUMs, and work with the team to produce high-quality outputs. Championing continuous improvement and upholding information security. What will I need to succeed? Advanced skills in React, Typescript, HTML, CSS, and JavaScript, with a strong understanding of UI/UX design principles. Proven ability to create adaptive user interfaces that cater to various devices. Experience working effectively within Agile methodologies. Experience with SASS, Webpack, .Net C#, Bootstrap, REST API Development, GIT, and unit testing frameworks is beneficial but not essential. What's in it for me? Balance your 35-hour workweek with flexible hours and smart working tools for office and home. Enjoy 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year. Take 5 additional paid days to participate in volunteering activities that are close to your heart. Access private medical insurance from day one, covering new and pre-existing conditions. Benefit from our Ride-to-Work scheme, gym access or discounts, Headspace app, and an employee assistance programme. Receive up to 11.5% employer pension contributions with various options through salary sacrifice. Opt for our electric vehicle scheme which includes the car, insurance, MOT, service, and breakdown cover. How do I apply? Read the full job description and upload your most recent CV. If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early. AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment.Job title: Software Developer - Front End Business Area: Assessment Technology - Scanning & Marking (Milton Keynes) Department: Assessment Technology Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Landscape: The Assessment Technology group reports directly into the Chief Executive Officer. The group operates in close partnership with the Enterprise Technology and Central Hubs departments The Assessment Technology group is responsible for the operational systems that deliver millions of GCSE and A-level results annually. It includes the technology for assessment design and production, and the full lifecycle of exams series delivery from entry to post-results services. Given the seasonal nature and criticality of the Summer exams series, the role will be required to provide hands-on technical expertise through critical issues during the Summer series which may require some unsociable hours. The Front End Software Developer works within a delivery team using an Agile approach to development. The team consists of a Product Owner, Scrum Master, Business Analysts, Developers and Quality Control resources. Together they are responsible for the delivery of features from a prioritised product backlog. Activities: Software Development Maintain specialist knowledge of HTML, CSS, UI Frameworks, React, Typescript and the Microsoft technology stack. Be responsible for the development and delivery of the project sprint goals through effective breakdown of tasks, estimates and timely updates in Azure DevOps Work with Business Analysts, Architects and QC together with own initiative to produce an intuitive user-friendly interface that uses responsive design. Complete all changes identified at code review or Functional testing, first time. Take ownership of defects in coded areas and resolve these before Sprint completion Participate in SCRUMs, Retrospectives and Peer reviews Demonstrate a pro-active approach to communication within the team including any impediments to be escalated to the Scrum Master. Support production use of systems through customer fixes, including on-call and some out of hours support. Quality framework Adhere to documented company and departmental quality procedures, standards, and methods. Help to evolve the documented departmental procedures and methods. Create efficiency in development through promoting continuous process improvement. Team working Work closely with other team members, e.g. peer programming and code reviews Report progress and provide regular feedback to the Development Team Leader and team members Other responsibilities associated with the role: Risk Management - Participate in the identification, assessment, planning and management of threats and opportunities as appropriate. Information Security - take an active part in the preservation of confidentiality, availability and integrity of information assets used in conducting the role and follow additional security procedures associated with specific activities where applicable. AQA Milton Keynes is a recognised Investor in People. It is our Software Developers responsibility to ensure that their own professional knowledge and job skills are always fully up to date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the post which the company may reasonably require you to perform from time to time. To be successful in this role, you will need to have: Excellent knowledge of React, Typescript, HTML, CSS, JavaScript, HTML 5 and CSS3 with good working knowledge of development principles Working knowledge of delivering a comprehensive UI using Web components Experience of developing engaging responsive user interfaces that work on the latest browsers and mobile devices. Experience of the following is desirableSASS Asset bundling with tools such as Webpack Build Automation Unit Testing frameworks Some experience of .Net C# would be beneficial. UI Frameworks e.g. Bootstrap Web Services & REST API Development GIT Proven experience of implementing design patterns Experience of delivering code effectively within an Agile environment Confidence in delivering key information and team collaboration in Scrum ceremonies and events. Confidence to speak out, challenge and bring continuous improvements to the development team.PandoLogic.
Dec 03, 2024
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. Software Developer - Front End Permanent Milton Keynes: £48,000 - £55,000 Hybrid/Smart Working Closing date: Sunday 8th December Imagine working on cutting-edge projects that shape the future of assessment technology. If you're passionate about software development and ready to contribute to a ground breaking product, we want to hear from you. As the Front-End Software Developer, you'll play a pivotal role in delivering world-class e-Assessment solutions that impact millions of students annually. Join a supportive, collaborative team where your ideas and skills will help revolutionize the way exams are designed, managed, and evaluated. What will I be doing? Utilizing your expert knowledge of React, Typescript, HTML, and CSS to create intuitive, responsive user interfaces that work seamlessly across modern browsers and devices. Taking charge of project sprint goals, develop code, participate in code reviews, and address any defects efficiently. Engaging in peer programming, contribute to SCRUMs, and work with the team to produce high-quality outputs. Championing continuous improvement and upholding information security. What will I need to succeed? Advanced skills in React, Typescript, HTML, CSS, and JavaScript, with a strong understanding of UI/UX design principles. Proven ability to create adaptive user interfaces that cater to various devices. Experience working effectively within Agile methodologies. Experience with SASS, Webpack, .Net C#, Bootstrap, REST API Development, GIT, and unit testing frameworks is beneficial but not essential. What's in it for me? Balance your 35-hour workweek with flexible hours and smart working tools for office and home. Enjoy 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year. Take 5 additional paid days to participate in volunteering activities that are close to your heart. Access private medical insurance from day one, covering new and pre-existing conditions. Benefit from our Ride-to-Work scheme, gym access or discounts, Headspace app, and an employee assistance programme. Receive up to 11.5% employer pension contributions with various options through salary sacrifice. Opt for our electric vehicle scheme which includes the car, insurance, MOT, service, and breakdown cover. How do I apply? Read the full job description and upload your most recent CV. If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early. AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment.Job title: Software Developer - Front End Business Area: Assessment Technology - Scanning & Marking (Milton Keynes) Department: Assessment Technology Purpose: The Front End Software Developer is responsible for design, development, and support of the applications that enable AQA to offer the very best in e-Assessment software and services. They have specialist knowledge of developing system interfaces and have the responsibility to translate the creative vision into a working UI that is compatible with both current and legacy browsers. They need to be innovators and great problem solvers who thrive within a strong team culture. As part of our continuous improvement program Software Developers will suggest system and process improvements, whilst taking a risk-based approach to system changes in an ITIL environment. Landscape: The Assessment Technology group reports directly into the Chief Executive Officer. The group operates in close partnership with the Enterprise Technology and Central Hubs departments The Assessment Technology group is responsible for the operational systems that deliver millions of GCSE and A-level results annually. It includes the technology for assessment design and production, and the full lifecycle of exams series delivery from entry to post-results services. Given the seasonal nature and criticality of the Summer exams series, the role will be required to provide hands-on technical expertise through critical issues during the Summer series which may require some unsociable hours. The Front End Software Developer works within a delivery team using an Agile approach to development. The team consists of a Product Owner, Scrum Master, Business Analysts, Developers and Quality Control resources. Together they are responsible for the delivery of features from a prioritised product backlog. Activities: Software Development Maintain specialist knowledge of HTML, CSS, UI Frameworks, React, Typescript and the Microsoft technology stack. Be responsible for the development and delivery of the project sprint goals through effective breakdown of tasks, estimates and timely updates in Azure DevOps Work with Business Analysts, Architects and QC together with own initiative to produce an intuitive user-friendly interface that uses responsive design. Complete all changes identified at code review or Functional testing, first time. Take ownership of defects in coded areas and resolve these before Sprint completion Participate in SCRUMs, Retrospectives and Peer reviews Demonstrate a pro-active approach to communication within the team including any impediments to be escalated to the Scrum Master. Support production use of systems through customer fixes, including on-call and some out of hours support. Quality framework Adhere to documented company and departmental quality procedures, standards, and methods. Help to evolve the documented departmental procedures and methods. Create efficiency in development through promoting continuous process improvement. Team working Work closely with other team members, e.g. peer programming and code reviews Report progress and provide regular feedback to the Development Team Leader and team members Other responsibilities associated with the role: Risk Management - Participate in the identification, assessment, planning and management of threats and opportunities as appropriate. Information Security - take an active part in the preservation of confidentiality, availability and integrity of information assets used in conducting the role and follow additional security procedures associated with specific activities where applicable. AQA Milton Keynes is a recognised Investor in People. It is our Software Developers responsibility to ensure that their own professional knowledge and job skills are always fully up to date. These responsibilities are not to be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the post which the company may reasonably require you to perform from time to time. To be successful in this role, you will need to have: Excellent knowledge of React, Typescript, HTML, CSS, JavaScript, HTML 5 and CSS3 with good working knowledge of development principles Working knowledge of delivering a comprehensive UI using Web components Experience of developing engaging responsive user interfaces that work on the latest browsers and mobile devices. Experience of the following is desirableSASS Asset bundling with tools such as Webpack Build Automation Unit Testing frameworks Some experience of .Net C# would be beneficial. UI Frameworks e.g. Bootstrap Web Services & REST API Development GIT Proven experience of implementing design patterns Experience of delivering code effectively within an Agile environment Confidence in delivering key information and team collaboration in Scrum ceremonies and events. Confidence to speak out, challenge and bring continuous improvements to the development team.PandoLogic.
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Dec 03, 2024
Full time
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Dec 03, 2024
Full time
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
The Fund Research team's purpose is to deliver high quality fund research to support the decision-making process of the Investment Committee. The Fund Research Manager is responsible for leading the ongoing development of fund selection processes and methodologies, recommending enhancements if required. Within this position, they will act as the lead for fund research across the business. The objective of the Fund Research Manager is to support the Investment Committee in achieving competitive performance of our discretionary portfolios over the long-term through superior investment selection and asset allocation. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and To comply with the FCA and PRA's Conduct Rules. Key Responsibilities Research: Conduct detailed qualitative and quantitative assessments of funds under consideration (ETFs, long only funds and alternative) to assist the investment committee in selecting the appropriate fund. Responsible for the ongoing development of structured fund research processes that align with the wider investment philosophy at Arbuthnot. Maintain, enhance, and develop ALIM's fund screens with a focus on wider market and macro variables that are driving fund performance. Organise and manage each fund research POD's workflow. Collaborate closely with the Asset Pods to ensure ongoing fund monitoring, conduct regular interviews with fund managers, and drive fund research projects to timely completion. Close collaboration with the investment research team to ensure wider macro-economic and market insights are incorporated into fund selection monitoring and assessment. Originate investment ideas through the fund research process to propose to the Investment Committee. Contribute to discussions of funds and sectors covered by other team members. Coach and mentor junior fund analysts on fund research best practices. Completion of internal fund due diligence questionnaires and ongoing oversight of funds to confirm their continued inclusion in portfolios. Ensure adherence to due diligence standards and regulatory requirements for all invested funds, maintaining up-to-date MI documentation for the Investment Committee and compliance review. Attend IC meetings up to the Tactical Asset Allocation Level to act as the informational conduit to the Investment Committee for fund selection considerations. Participation in ad hoc projects as determined by the Head of Research. Interact with key stakeholders on the investment committee and make recommendations based on your research. Collaborate with the Risk and Investment Strategy Teams to assist with the effective management of model portfolios. Communications Represent Arbuthnot Latham in presentations to internal and external stakeholders in addition to the investment committee for marketing purposes where required. Contribute to research papers and articles for both internal and external use. Commercial Support the growth in new business and client retention through appropriate support to the Distribution team. Risk Be responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces Internal: Investment Research Team Wealth Management Distribution Team Wealth Management Business Support Team Private and Commercial Banking Teams Marketing Team Compliance External: Investment Banks Institutional Research Providers Clients and Intermediaries Person Specification Knowledge / Experience Quantitative mindset - comfortable running fund screens and quantitative analysis on existing/potential investments. Qualitative fund research - strong experience in qualitative assessment of active fund managers. Organisation - able to organise and drive fund project work. Market knowledge - demonstrable understanding of wider market and macro-economic factors and how this drives fund performance. Analytical - ability to identify the drivers of investment performance and manager alpha. Self-starter - willing to take initiative on tasks, analysis, and lead projects. Experience presenting to investment committees. Knowledge of funds, trusts, and ETFs across various asset classes and geographies. Proficient in MS Office and strong data analysis skills. Knowledge of UK IFA platform industry advantageous. Programming knowledge/experience would be looked upon favourably. Knowledge of ESG fund universe. Experience working with Morningstar Direct. Excellent analytical, communication, and organisational skills. Ability to work independently and come up with ideas to enhance our processes. Experience of working within a multi-asset environment preferred. Sound knowledge of portfolio construction. Inquisitive nature to understand the cause-and-effect interactions with the macro and markets. Excellent interpersonal and communication skills. Strong organisational and administration skills. Proficiency with Bloomberg, FactSet and Morningstar preferred. Qualifications A bachelor's degree with progress towards or achievement of finance-related professional qualification such as CAIA or CFA. Demonstrable experience in fund research covering equity, fixed income, or alternative funds. Quantitative mindset - comfortable running fund screens and quantitative analysis on existing/potential investments. Qualitative fund research - strong experience in qualitative assessment of active fund managers. Organisation - able to organise and drive fund project work. Market knowledge - demonstrable understanding of wider market and macro-economic factors. Analytical - ability to identify the drivers of investment performance and manager alpha. Self-starter - willing to take initiative on tasks, analysis, and lead projects.
Dec 03, 2024
Full time
The Fund Research team's purpose is to deliver high quality fund research to support the decision-making process of the Investment Committee. The Fund Research Manager is responsible for leading the ongoing development of fund selection processes and methodologies, recommending enhancements if required. Within this position, they will act as the lead for fund research across the business. The objective of the Fund Research Manager is to support the Investment Committee in achieving competitive performance of our discretionary portfolios over the long-term through superior investment selection and asset allocation. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and To comply with the FCA and PRA's Conduct Rules. Key Responsibilities Research: Conduct detailed qualitative and quantitative assessments of funds under consideration (ETFs, long only funds and alternative) to assist the investment committee in selecting the appropriate fund. Responsible for the ongoing development of structured fund research processes that align with the wider investment philosophy at Arbuthnot. Maintain, enhance, and develop ALIM's fund screens with a focus on wider market and macro variables that are driving fund performance. Organise and manage each fund research POD's workflow. Collaborate closely with the Asset Pods to ensure ongoing fund monitoring, conduct regular interviews with fund managers, and drive fund research projects to timely completion. Close collaboration with the investment research team to ensure wider macro-economic and market insights are incorporated into fund selection monitoring and assessment. Originate investment ideas through the fund research process to propose to the Investment Committee. Contribute to discussions of funds and sectors covered by other team members. Coach and mentor junior fund analysts on fund research best practices. Completion of internal fund due diligence questionnaires and ongoing oversight of funds to confirm their continued inclusion in portfolios. Ensure adherence to due diligence standards and regulatory requirements for all invested funds, maintaining up-to-date MI documentation for the Investment Committee and compliance review. Attend IC meetings up to the Tactical Asset Allocation Level to act as the informational conduit to the Investment Committee for fund selection considerations. Participation in ad hoc projects as determined by the Head of Research. Interact with key stakeholders on the investment committee and make recommendations based on your research. Collaborate with the Risk and Investment Strategy Teams to assist with the effective management of model portfolios. Communications Represent Arbuthnot Latham in presentations to internal and external stakeholders in addition to the investment committee for marketing purposes where required. Contribute to research papers and articles for both internal and external use. Commercial Support the growth in new business and client retention through appropriate support to the Distribution team. Risk Be responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces Internal: Investment Research Team Wealth Management Distribution Team Wealth Management Business Support Team Private and Commercial Banking Teams Marketing Team Compliance External: Investment Banks Institutional Research Providers Clients and Intermediaries Person Specification Knowledge / Experience Quantitative mindset - comfortable running fund screens and quantitative analysis on existing/potential investments. Qualitative fund research - strong experience in qualitative assessment of active fund managers. Organisation - able to organise and drive fund project work. Market knowledge - demonstrable understanding of wider market and macro-economic factors and how this drives fund performance. Analytical - ability to identify the drivers of investment performance and manager alpha. Self-starter - willing to take initiative on tasks, analysis, and lead projects. Experience presenting to investment committees. Knowledge of funds, trusts, and ETFs across various asset classes and geographies. Proficient in MS Office and strong data analysis skills. Knowledge of UK IFA platform industry advantageous. Programming knowledge/experience would be looked upon favourably. Knowledge of ESG fund universe. Experience working with Morningstar Direct. Excellent analytical, communication, and organisational skills. Ability to work independently and come up with ideas to enhance our processes. Experience of working within a multi-asset environment preferred. Sound knowledge of portfolio construction. Inquisitive nature to understand the cause-and-effect interactions with the macro and markets. Excellent interpersonal and communication skills. Strong organisational and administration skills. Proficiency with Bloomberg, FactSet and Morningstar preferred. Qualifications A bachelor's degree with progress towards or achievement of finance-related professional qualification such as CAIA or CFA. Demonstrable experience in fund research covering equity, fixed income, or alternative funds. Quantitative mindset - comfortable running fund screens and quantitative analysis on existing/potential investments. Qualitative fund research - strong experience in qualitative assessment of active fund managers. Organisation - able to organise and drive fund project work. Market knowledge - demonstrable understanding of wider market and macro-economic factors. Analytical - ability to identify the drivers of investment performance and manager alpha. Self-starter - willing to take initiative on tasks, analysis, and lead projects.
Customer Data Steward Duration: 6 months Rate: £195.00 Per Day - Inside IR35 - via Umbrella Location: Hybrid Working - 3 days a week onsite in Warwickshire We are looking for a Midlands based junior/entry level candidate to assist our leading financial services client in the Midlands with a data administration project. A meticulous Data Steward is urgently reqquired to join the existing Customer Data Steward Team. The role is a temporary 6-month contract, focusing on assisting with data entry/stewardship in their internal systems. You will be responsible for assessing customer records and deciding whether they should or shouldn't be merged. You will be using three core systems and will assess both customer contact and policy information. Given that you will be working with Customer data, an eye for detail is critical in this role. You will also need to be able to work well in a team This is a great opportunity for someone to gain valuable experience in an office environment in the Financial Sector which could potentially open up further opportunities. To work on the following deliverables - Deliverable 1: Inputting customer data into the our client's core systems to agreed standards, targets and SLA's Deliverable 2 Matching Unmatched Duplicates in MDM/CRM to the agreed standard following the agreed process flow Deliverable 3 Identifying opportunities to improve processes and team output and working practises making recommendations to the team supervisor Deliverable 4: Deliver short term/one-off activities as required by and to the standards and outcomes agreed with the team supervisor This role is focusing on assisting with data entry/stewardship in the internal system. Required experience: Computer literate Excellent attention to detail Excellent communication skills Good organisational skills and ability to manage own workload Data entry/Data admin experience highly desirable If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Dec 03, 2024
Contractor
Customer Data Steward Duration: 6 months Rate: £195.00 Per Day - Inside IR35 - via Umbrella Location: Hybrid Working - 3 days a week onsite in Warwickshire We are looking for a Midlands based junior/entry level candidate to assist our leading financial services client in the Midlands with a data administration project. A meticulous Data Steward is urgently reqquired to join the existing Customer Data Steward Team. The role is a temporary 6-month contract, focusing on assisting with data entry/stewardship in their internal systems. You will be responsible for assessing customer records and deciding whether they should or shouldn't be merged. You will be using three core systems and will assess both customer contact and policy information. Given that you will be working with Customer data, an eye for detail is critical in this role. You will also need to be able to work well in a team This is a great opportunity for someone to gain valuable experience in an office environment in the Financial Sector which could potentially open up further opportunities. To work on the following deliverables - Deliverable 1: Inputting customer data into the our client's core systems to agreed standards, targets and SLA's Deliverable 2 Matching Unmatched Duplicates in MDM/CRM to the agreed standard following the agreed process flow Deliverable 3 Identifying opportunities to improve processes and team output and working practises making recommendations to the team supervisor Deliverable 4: Deliver short term/one-off activities as required by and to the standards and outcomes agreed with the team supervisor This role is focusing on assisting with data entry/stewardship in the internal system. Required experience: Computer literate Excellent attention to detail Excellent communication skills Good organisational skills and ability to manage own workload Data entry/Data admin experience highly desirable If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Director - Fiscal Salary: £98,000 - £120,000 (existing Civil Servants will be appointed in line with Civil Service Pay Rules) Contract Type: Permanent Location: London (1 Horse Guards Road) or Darlington (Feethams House) The Treasury is the United Kingdom's economics and finance ministry. We are responsible for formulating and implementing the government's financial and economic policy. Our aim is to raise the rate of sustainable growth and achieve rising prosperity and a better quality of life with economic and employment opportunities for all. A Treasury career offers an exciting opportunity to be part of decision making that affects the whole of the UK. The Treasury plays a meaningful role at the heart of Government in the UK and, together with the Cabinet Office and Number 10, forms the centre of the Government and wider Civil Service. The Treasury is a small, agile and professional institution organised around thematic Director-led groups of standing and project teams. This role can be based in either London or Darlington with an expectation of regular travel to the London office especially during significant peak periods throughout the year, where in-person meetings are likely to be required. The Darlington Economic Campus is a ground-breaking new cross-government hub which brings together departments and public organisations which lead on some of the most important economic issues of the day. Job description The Director - Fiscal will lead the group of 75 staff. The group works on a wide-ranging set of issues at the heart of the Treasury's objectives and of fiscal events such as Budgets. You will oversee the work of the group and need to build effective and constructive relationships with senior leaders of the group's partner institutions - the Office for Budget Responsibility, Debt Management Office, National Savings & Investment, the Bank of England, and the Royal Mint - and ensure strong relationships between the group's teams and their counterparts in these institutions. Key responsibilities: Be an active member of HM Treasury's leadership, working closely with Director counterparts across Economics, Strategy, Planning and Budget, and Spending and Tax. Provide leadership to the Fiscal Group, maintaining a motivated, high performing, expert and inclusive culture within the group. Line manage and support the experienced deputy directors running the relevant teams, including accountability for their work to Ministers and permanent secretaries. Act as one of the core advisers to the Chancellor at fiscal events, working closely with growth, tax and spending teams in the Treasury. Ensure the group provides high quality analysis and advice to Ministers on the fiscal outlook, fiscal risks, fiscal sustainability and government financing. Build effective and constructive relationships with senior leaders of Group's partner institutions - the OBR, DMO, NSI, the Bank and the Royal Mint - and ensure strong relationships between the Group's teams and their counterparts in these institutions. Person specification While in post, the successful candidate will be expected to perform well across the full range of Senior Civil Service behaviours set out in the Success Profile framework and demonstrate commitment to the Civil Service values. The criteria for the purpose of selection are: Strong numerical and analytical skills and ability to apply them in complex policy delivery. Good knowledge of financial markets, microeconomics and macroeconomics. Ability to work with and influence senior ministers, officials and stakeholders. Experience of leading and setting direction for teams when creating an inclusive and empowering environment. To apply for this post please apply via Civil Service Jobs by no later than 23:55 on 2 nd January 2025. We can only accept applications via the Civil Service Jobs platform. Applications should consist of a CV and personal statement outlining your experience and skills against those detailed in the person specification. The benefits of working for us include: 25 days' annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant) Flexible working patterns (job-share, condensed hours) A Civil Service Pension which provides an attractive pension, benefits for dependents and average employer contributions of 28% Generous parental leave packages Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room Access to a cycle-to-work salary sacrifice scheme and season ticket advances Access to a retail discounts and cashback site A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity At HM Treasury we have an exceptionally broad remit; our work touches every citizen of the country. So, it's important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff are able to realise their potential and achieve a healthy work-life balance. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form or speak to the recruitment team.
Dec 03, 2024
Full time
Director - Fiscal Salary: £98,000 - £120,000 (existing Civil Servants will be appointed in line with Civil Service Pay Rules) Contract Type: Permanent Location: London (1 Horse Guards Road) or Darlington (Feethams House) The Treasury is the United Kingdom's economics and finance ministry. We are responsible for formulating and implementing the government's financial and economic policy. Our aim is to raise the rate of sustainable growth and achieve rising prosperity and a better quality of life with economic and employment opportunities for all. A Treasury career offers an exciting opportunity to be part of decision making that affects the whole of the UK. The Treasury plays a meaningful role at the heart of Government in the UK and, together with the Cabinet Office and Number 10, forms the centre of the Government and wider Civil Service. The Treasury is a small, agile and professional institution organised around thematic Director-led groups of standing and project teams. This role can be based in either London or Darlington with an expectation of regular travel to the London office especially during significant peak periods throughout the year, where in-person meetings are likely to be required. The Darlington Economic Campus is a ground-breaking new cross-government hub which brings together departments and public organisations which lead on some of the most important economic issues of the day. Job description The Director - Fiscal will lead the group of 75 staff. The group works on a wide-ranging set of issues at the heart of the Treasury's objectives and of fiscal events such as Budgets. You will oversee the work of the group and need to build effective and constructive relationships with senior leaders of the group's partner institutions - the Office for Budget Responsibility, Debt Management Office, National Savings & Investment, the Bank of England, and the Royal Mint - and ensure strong relationships between the group's teams and their counterparts in these institutions. Key responsibilities: Be an active member of HM Treasury's leadership, working closely with Director counterparts across Economics, Strategy, Planning and Budget, and Spending and Tax. Provide leadership to the Fiscal Group, maintaining a motivated, high performing, expert and inclusive culture within the group. Line manage and support the experienced deputy directors running the relevant teams, including accountability for their work to Ministers and permanent secretaries. Act as one of the core advisers to the Chancellor at fiscal events, working closely with growth, tax and spending teams in the Treasury. Ensure the group provides high quality analysis and advice to Ministers on the fiscal outlook, fiscal risks, fiscal sustainability and government financing. Build effective and constructive relationships with senior leaders of Group's partner institutions - the OBR, DMO, NSI, the Bank and the Royal Mint - and ensure strong relationships between the Group's teams and their counterparts in these institutions. Person specification While in post, the successful candidate will be expected to perform well across the full range of Senior Civil Service behaviours set out in the Success Profile framework and demonstrate commitment to the Civil Service values. The criteria for the purpose of selection are: Strong numerical and analytical skills and ability to apply them in complex policy delivery. Good knowledge of financial markets, microeconomics and macroeconomics. Ability to work with and influence senior ministers, officials and stakeholders. Experience of leading and setting direction for teams when creating an inclusive and empowering environment. To apply for this post please apply via Civil Service Jobs by no later than 23:55 on 2 nd January 2025. We can only accept applications via the Civil Service Jobs platform. Applications should consist of a CV and personal statement outlining your experience and skills against those detailed in the person specification. The benefits of working for us include: 25 days' annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant) Flexible working patterns (job-share, condensed hours) A Civil Service Pension which provides an attractive pension, benefits for dependents and average employer contributions of 28% Generous parental leave packages Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room Access to a cycle-to-work salary sacrifice scheme and season ticket advances Access to a retail discounts and cashback site A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity At HM Treasury we have an exceptionally broad remit; our work touches every citizen of the country. So, it's important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff are able to realise their potential and achieve a healthy work-life balance. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form or speak to the recruitment team.
Cyber Security Analyst (24x7 shift pattern) This is a golden chance to demonstrate your technical skills and establish yourself within a leading Microsoft Gold Partner. They have been helping big names secure their businesses efficiently since the turn of the century, and now they are rapidly expanding out their teams. This role involves working closely with external clients, providing security event monitoring and incident response services using the Microsoft 365 stack. They are looking for someone with hands-on experience in the Microsoft 365 house, providing technical support to users. This is a fully remote role with a 24/7 shift pattern, so please take this into consideration. As my client is a Microsoft Gold Partner, they want to invest heavily into this engineer and help them gain multiple Microsoft certifications! Roles & Responsibilities Incident responses for customers/clients Give triage and trigger escalation/assignment as appropriate Look into event alerts, and work with the customers on this Working on a 24/7 shift rota, doing 8 hour shifts (35 hours a week, 7 days on 4 off) Skills required Microsoft 365 Microsoft Defender Microsoft Entra ID Microsoft Intune Microsoft Azure exposure Email Phishing experience This is a fully remote role, offering a salary of 35,000.
Dec 03, 2024
Full time
Cyber Security Analyst (24x7 shift pattern) This is a golden chance to demonstrate your technical skills and establish yourself within a leading Microsoft Gold Partner. They have been helping big names secure their businesses efficiently since the turn of the century, and now they are rapidly expanding out their teams. This role involves working closely with external clients, providing security event monitoring and incident response services using the Microsoft 365 stack. They are looking for someone with hands-on experience in the Microsoft 365 house, providing technical support to users. This is a fully remote role with a 24/7 shift pattern, so please take this into consideration. As my client is a Microsoft Gold Partner, they want to invest heavily into this engineer and help them gain multiple Microsoft certifications! Roles & Responsibilities Incident responses for customers/clients Give triage and trigger escalation/assignment as appropriate Look into event alerts, and work with the customers on this Working on a 24/7 shift rota, doing 8 hour shifts (35 hours a week, 7 days on 4 off) Skills required Microsoft 365 Microsoft Defender Microsoft Entra ID Microsoft Intune Microsoft Azure exposure Email Phishing experience This is a fully remote role, offering a salary of 35,000.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area BCG's Tech and Digital practice area focuses on helping clients deliver competitive advantage and business superior performance through the use of data, technology and digital. Tech and Digital is the fastest growing practice at BCG and at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise across a number of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Agile, Cybersecurity and Digitizing the Tech Function. Our Tech and Digital offer encompasses tech experts across BCG and Platinion, providing seamless multidisciplinary solutions to our clients. What You'll Do As an Associate, you'll work on a variety of the above topics, applying your consulting skills to strategic digital, technology, and digital transformation questions. You'll use your expertise and generalist consulting skillset to help CEOs and their teams solve their most pressing challenges, and think about how digital and technology will change the shape of their business. You will be given end-to-end responsibility for the larger and more complex 'modules' within a BCG project and begin to develop specialized knowledge to help you solve our clients' problems. Working closely with clients to understand their issues, you'll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance.You'll help your clients answer questions such as 'How will AI disrupt my business model?', 'How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?', 'How can I ship higher quality digital services to my customers faster by using agile?' and many more. What You'll Bring We're looking for exceptional talent from consulting or industry that can join us as soon as possible. You would typically have: 0-4 years' experience working: with a leading consulting firm (focused on technology/digital initiatives); in a corporate role focused on technology/digital initiatives (e.g. business analyst); in a tech start-up leadership role; or in a 'consulting-like' industry (e.g. digital strategy, digital marketing) An outstanding academic track record; a bachelor's degree and/or Advanced graduate degree; or equivalent work experience; Excellent verbal and written communication skills in English A broad skillset and passion for digital & technology is important You'll be supported by an extensive training curriculum (the same programme as all BCG consultants), plus digital-specific training and mentoring to help you build your skills. At BCG, we offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return, we are committed to supporting you in discovering the most fulfilling career journey possible - and unlocking your potential to advance the world. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 03, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area BCG's Tech and Digital practice area focuses on helping clients deliver competitive advantage and business superior performance through the use of data, technology and digital. Tech and Digital is the fastest growing practice at BCG and at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise across a number of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Agile, Cybersecurity and Digitizing the Tech Function. Our Tech and Digital offer encompasses tech experts across BCG and Platinion, providing seamless multidisciplinary solutions to our clients. What You'll Do As an Associate, you'll work on a variety of the above topics, applying your consulting skills to strategic digital, technology, and digital transformation questions. You'll use your expertise and generalist consulting skillset to help CEOs and their teams solve their most pressing challenges, and think about how digital and technology will change the shape of their business. You will be given end-to-end responsibility for the larger and more complex 'modules' within a BCG project and begin to develop specialized knowledge to help you solve our clients' problems. Working closely with clients to understand their issues, you'll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance.You'll help your clients answer questions such as 'How will AI disrupt my business model?', 'How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?', 'How can I ship higher quality digital services to my customers faster by using agile?' and many more. What You'll Bring We're looking for exceptional talent from consulting or industry that can join us as soon as possible. You would typically have: 0-4 years' experience working: with a leading consulting firm (focused on technology/digital initiatives); in a corporate role focused on technology/digital initiatives (e.g. business analyst); in a tech start-up leadership role; or in a 'consulting-like' industry (e.g. digital strategy, digital marketing) An outstanding academic track record; a bachelor's degree and/or Advanced graduate degree; or equivalent work experience; Excellent verbal and written communication skills in English A broad skillset and passion for digital & technology is important You'll be supported by an extensive training curriculum (the same programme as all BCG consultants), plus digital-specific training and mentoring to help you build your skills. At BCG, we offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return, we are committed to supporting you in discovering the most fulfilling career journey possible - and unlocking your potential to advance the world. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Dec 03, 2024
Full time
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
Dec 03, 2024
Full time
Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to Math Evaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent English Payment: Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.
ARM (Advanced Resource Managers)
Portsmouth, Hampshire
Service Desk Team Lead - 1st Line Support Location : Portsmouth Salary : £33,000 Role Overview We are looking for an enthusiastic and experienced Service Desk Team Lead to oversee a team of 1st Line Support Analysts. You will ensure excellent service delivery to clients by managing the team responsible for handling reactive and proactive customer requests across multiple channels, including ITSM platforms, phone, chat, and email. Your primary focus will be ensuring smooth operations, meeting service level agreements (SLAs), and fostering a positive and productive team environment. You will also play a key role in improving processes and developing team members' technical and customer service skills. Key Responsibilities Team Management Lead and mentor the 1st Line Support team, ensuring they deliver a high level of customer service. Develop and manage individual Performance Development Plans and conduct regular performance reviews. Recruit, train, and develop team members to enhance their technical and customer service skills. Oversee shift schedules to ensure adequate support coverage during business hours. Encourage a culture of continuous improvement and collaboration within the team. Ensure all changes to support processes and tools are communicated effectively to the team. Service Management & Reporting Manage ticket quality, ensuring compliance with SLAs and KPIs, and provide regular feedback to the team. Use performance metrics to identify areas for improvement and implement enhancements. Collaborate with Service Delivery Managers to ensure clients receive exceptional support. Maintain an awareness of customer needs and service agreements to deliver tailored solutions. Produce regular and ad hoc reports on team performance and service delivery metrics. Create and maintain accurate documentation, including procedures, Knowledge Base articles, and technical resolutions. Skills and Qualifications Required Technical Skills Strong knowledge of ITSM platforms and ticketing systems. Familiarity with common IT support tools and monitoring systems. Understanding of ITIL frameworks and best practices. Experience in creating and maintaining support documentation. Leadership and Management Skills Proven ability to manage and motivate a support team effectively. Experience in developing and implementing training plans. Strong organizational skills for managing schedules and team workflows. Analytical and Communication Skills Ability to analyse data and metrics to improve service delivery. Excellent communication skills for liaising with clients and internal stakeholders. Strong problem-solving skills and a proactive approach to identifying and addressing issues. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Dec 03, 2024
Full time
Service Desk Team Lead - 1st Line Support Location : Portsmouth Salary : £33,000 Role Overview We are looking for an enthusiastic and experienced Service Desk Team Lead to oversee a team of 1st Line Support Analysts. You will ensure excellent service delivery to clients by managing the team responsible for handling reactive and proactive customer requests across multiple channels, including ITSM platforms, phone, chat, and email. Your primary focus will be ensuring smooth operations, meeting service level agreements (SLAs), and fostering a positive and productive team environment. You will also play a key role in improving processes and developing team members' technical and customer service skills. Key Responsibilities Team Management Lead and mentor the 1st Line Support team, ensuring they deliver a high level of customer service. Develop and manage individual Performance Development Plans and conduct regular performance reviews. Recruit, train, and develop team members to enhance their technical and customer service skills. Oversee shift schedules to ensure adequate support coverage during business hours. Encourage a culture of continuous improvement and collaboration within the team. Ensure all changes to support processes and tools are communicated effectively to the team. Service Management & Reporting Manage ticket quality, ensuring compliance with SLAs and KPIs, and provide regular feedback to the team. Use performance metrics to identify areas for improvement and implement enhancements. Collaborate with Service Delivery Managers to ensure clients receive exceptional support. Maintain an awareness of customer needs and service agreements to deliver tailored solutions. Produce regular and ad hoc reports on team performance and service delivery metrics. Create and maintain accurate documentation, including procedures, Knowledge Base articles, and technical resolutions. Skills and Qualifications Required Technical Skills Strong knowledge of ITSM platforms and ticketing systems. Familiarity with common IT support tools and monitoring systems. Understanding of ITIL frameworks and best practices. Experience in creating and maintaining support documentation. Leadership and Management Skills Proven ability to manage and motivate a support team effectively. Experience in developing and implementing training plans. Strong organizational skills for managing schedules and team workflows. Analytical and Communication Skills Ability to analyse data and metrics to improve service delivery. Excellent communication skills for liaising with clients and internal stakeholders. Strong problem-solving skills and a proactive approach to identifying and addressing issues. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
