Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Site Name: UK - London - New Oxford Street, Belgium-Wavre, USA - Pennsylvania - Upper Providence Posted Date: Feb 3 2025 Global Marketing Director Vaccines Are you looking for an opportunity to be a leader and catalyst for elevating global strategic marketing to enable delivery of a mission? If so, this is the role for you. As Global Marketing Director you'll develop and stretch to be best in industry across key Global Strategy and Enterprise Leadership Capabilities. Within GSK's vaccines business, as Global Marketing Director (GMD) you are expected to generate Long Term Value for GSK and ultimately improve the lives of patients around the world. You will partner with regions and key markets to produce exquisite insight and develop clear, competitive global brand strategies and plans. Position reports to Senior Global Marketing Director, Shingrix. In this role you will Be accountable to develop/input to strategic and implementation plan in accordance with Integrated Asset Plan (IAP) across customer segments in partnership with key cross functional partners and LOCs enabling core LOCs to execute the strategy and achieve the agreed sales ambition. Understand, value, and prioritize sources of differentiation by leveraging cross functional insights, elucidating implications of emerging data and competitive launches across cross functional teams and strategies. Align plans and activities across functions (incl. medical, comms and govt affairs, regulatory, supply chain, finance, insights, pricing and market access) to deliver business objectives. Develop and deliver global marketing campaigns, ensuring full input from co-creation countries with special focus on multichannel marketing. Work closely with regional teams to review and challenge LOC plans based on global insights and learnings and share best practices. Drive LOC engagement strategy and lead development and management of global commercial budget and input into LOC operational planning. Plan, organize, and manage global congresses/meetings to maximize brand visibility and engagement with key stakeholders. Indirectly lead Content Manager to the highest potential, helping on the career path progress. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Strong track record in leading commercial performance & execution in-country, including extensive experience in leading sales & marketing execution with direct P&L accountability. Prior global experience is a plus. Significant experience in marketing within the pharmaceutical or healthcare industry, with a focus on vaccines preferred. Proven track record of developing and executing successful marketing strategies and campaigns. Demonstrated ability to gather customer insights and use these successfully in different settings. Demonstrated competency in multi-channel marketing strategy development & execution. Beneficial to have experience in multiple therapeutic areas/assets at different stages of life cycle/experience of R&D or Pricing & Market Access. Preferred Qualifications: If you have the following characteristics, it would be a plus: Influences effectively both horizontally and vertically across multiple stakeholders in a matrix environment to represent global commercial. Strong interpersonal, communications and negotiation skills with a wide range of audiences. An exceptional collaborator who can unify a large network of teams and stakeholders across functions and countries to achieve positive business outcomes. Drives clarity of accountability and decision rights. Always operates with ambition for patients. Committed to the GSK Code, our purpose and ambition for health impact. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being. Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness. Closing Date for Applications - 17/02/2025 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
Feb 06, 2025
Full time
Site Name: UK - London - New Oxford Street, Belgium-Wavre, USA - Pennsylvania - Upper Providence Posted Date: Feb 3 2025 Global Marketing Director Vaccines Are you looking for an opportunity to be a leader and catalyst for elevating global strategic marketing to enable delivery of a mission? If so, this is the role for you. As Global Marketing Director you'll develop and stretch to be best in industry across key Global Strategy and Enterprise Leadership Capabilities. Within GSK's vaccines business, as Global Marketing Director (GMD) you are expected to generate Long Term Value for GSK and ultimately improve the lives of patients around the world. You will partner with regions and key markets to produce exquisite insight and develop clear, competitive global brand strategies and plans. Position reports to Senior Global Marketing Director, Shingrix. In this role you will Be accountable to develop/input to strategic and implementation plan in accordance with Integrated Asset Plan (IAP) across customer segments in partnership with key cross functional partners and LOCs enabling core LOCs to execute the strategy and achieve the agreed sales ambition. Understand, value, and prioritize sources of differentiation by leveraging cross functional insights, elucidating implications of emerging data and competitive launches across cross functional teams and strategies. Align plans and activities across functions (incl. medical, comms and govt affairs, regulatory, supply chain, finance, insights, pricing and market access) to deliver business objectives. Develop and deliver global marketing campaigns, ensuring full input from co-creation countries with special focus on multichannel marketing. Work closely with regional teams to review and challenge LOC plans based on global insights and learnings and share best practices. Drive LOC engagement strategy and lead development and management of global commercial budget and input into LOC operational planning. Plan, organize, and manage global congresses/meetings to maximize brand visibility and engagement with key stakeholders. Indirectly lead Content Manager to the highest potential, helping on the career path progress. Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Strong track record in leading commercial performance & execution in-country, including extensive experience in leading sales & marketing execution with direct P&L accountability. Prior global experience is a plus. Significant experience in marketing within the pharmaceutical or healthcare industry, with a focus on vaccines preferred. Proven track record of developing and executing successful marketing strategies and campaigns. Demonstrated ability to gather customer insights and use these successfully in different settings. Demonstrated competency in multi-channel marketing strategy development & execution. Beneficial to have experience in multiple therapeutic areas/assets at different stages of life cycle/experience of R&D or Pricing & Market Access. Preferred Qualifications: If you have the following characteristics, it would be a plus: Influences effectively both horizontally and vertically across multiple stakeholders in a matrix environment to represent global commercial. Strong interpersonal, communications and negotiation skills with a wide range of audiences. An exceptional collaborator who can unify a large network of teams and stakeholders across functions and countries to achieve positive business outcomes. Drives clarity of accountability and decision rights. Always operates with ambition for patients. Committed to the GSK Code, our purpose and ambition for health impact. Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being. Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness. Closing Date for Applications - 17/02/2025 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.
We are seeking an experienced and proactive Operational Technology (OT) Manager to lead the oversight, management, and improvement of our operational technology systems in a high-performance food manufacturing environment. Client Details Leading FMCG company Description Implement strategies to enhance the resilience and reliability of all operational technology systems, ensuring high uptime. Conduct regular risk assessments to identify vulnerabilities and establish redundancy plans to mitigate potential system failures. Monitor and proactively address performance issues to minimize disruption to production activities. Act as a trusted advisor within the SLT, contributing insights on the impact of changes and decisions on OT systems. Facilitate collaboration across enterprise IT, cybersecurity, helpdesk, production, and maintenance teams to ensure a coordinated approach to OT management. Participate in site-wide strategic planning, ensuring all changes, projects, and innovations consider OT requirements and dependencies. Manage relationships with multiple OT vendors, ensuring alignment with site objectives and SLAs. Foster a collaborative environment to ensure seamless integration and performance across technologies and vendors. Drive the growth and development of team members, providing mentorship, technical training, and resources to enhance their technical and non-technical skills. Promote knowledge sharing and a culture of continuous learning within and beyond the OT team. Lead OT-related projects, including system upgrades, new technology rollouts, and infrastructure improvements. Ensure changes on-site are effectively planned, communicated, and implemented, with all OT and relevant enterprise technology vendors informed and aligned. Conduct regular tabletop exercises for disaster recovery and business continuity to assess system readiness. Must has experience in the manufacturing industry. Profile The successful candidate will act as a key member of the Senior Leadership Team (SLT), ensuring alignment on strategic decisions and incorporating OT considerations into site operations and projects. Strong communication, facilitation, and organizational skills are essential to managing multiple vendors, fostering collaboration between teams, and ensuring changes are effectively communicated and implemented to maximize uptime and system resilience. Job Offer Salary £60 - £65K + Bens Car Scheme Pension Healthcare
Feb 06, 2025
Full time
We are seeking an experienced and proactive Operational Technology (OT) Manager to lead the oversight, management, and improvement of our operational technology systems in a high-performance food manufacturing environment. Client Details Leading FMCG company Description Implement strategies to enhance the resilience and reliability of all operational technology systems, ensuring high uptime. Conduct regular risk assessments to identify vulnerabilities and establish redundancy plans to mitigate potential system failures. Monitor and proactively address performance issues to minimize disruption to production activities. Act as a trusted advisor within the SLT, contributing insights on the impact of changes and decisions on OT systems. Facilitate collaboration across enterprise IT, cybersecurity, helpdesk, production, and maintenance teams to ensure a coordinated approach to OT management. Participate in site-wide strategic planning, ensuring all changes, projects, and innovations consider OT requirements and dependencies. Manage relationships with multiple OT vendors, ensuring alignment with site objectives and SLAs. Foster a collaborative environment to ensure seamless integration and performance across technologies and vendors. Drive the growth and development of team members, providing mentorship, technical training, and resources to enhance their technical and non-technical skills. Promote knowledge sharing and a culture of continuous learning within and beyond the OT team. Lead OT-related projects, including system upgrades, new technology rollouts, and infrastructure improvements. Ensure changes on-site are effectively planned, communicated, and implemented, with all OT and relevant enterprise technology vendors informed and aligned. Conduct regular tabletop exercises for disaster recovery and business continuity to assess system readiness. Must has experience in the manufacturing industry. Profile The successful candidate will act as a key member of the Senior Leadership Team (SLT), ensuring alignment on strategic decisions and incorporating OT considerations into site operations and projects. Strong communication, facilitation, and organizational skills are essential to managing multiple vendors, fostering collaboration between teams, and ensuring changes are effectively communicated and implemented to maximize uptime and system resilience. Job Offer Salary £60 - £65K + Bens Car Scheme Pension Healthcare
The mission if you choose to accept it We're building the operating system globally for the hospitality industry We're Nory, an AI-powered operating system for multi-site restaurants and bars. We help our customers double their profitability, reduce their carbon footprint and offer better working environments for their teams. Our CEO Conor founded and scaled Mad Egg, one of the fastest growing restaurant groups in Ireland. Having felt the pain of hacking together a mix of "market leading" restaurant management systems, spreadsheets and paper print-outs, he set out to build the solution he wished he had from day one: Nory. Founded in 2021, we've revolutionized the restaurant management category by offering AI-powered insights, inventory management & people management in a single operating system. It's why we've already become the leading all-in-one restaurant operating system in the UK & Ireland. Since then, we've grown to over 50 people across Ireland, the UK & Spain. In 2024, we raised a $16M Series A from Accel Partners (investors in top companies like Facebook, Slack, Spotify, Linear, and more). We're growing fast & getting ready to scale in order to fulfill our mission of becoming the operating system globally for the hospitality industry. Your mission Managing people across multiple restaurant locations is tough. Managing schedules, labor costs, and compliance only grows more complex with each added site. When you're not on top of staffing, it hurts both your bottom line and your customers' experience. That's why we've built AI-powered scheduling tools and mobile-first apps to take the pressure off, so restaurant operators can focus on delivering great service. We've already made a real impact for small-and-medium size teams, but larger enterprise chains bring new challenges-and far bigger opportunities. We're not out to churn out yet another HR platform; we want to deeply understand how restaurants operate and build solutions that genuinely make life easier for operators, managers, and employees. With the rise of AI, we also have a unique opportunity to build one of the first truly AI-native HR platforms-and we intend to seize it. As the Product Lead for Workforce Management, you'd be at the center of it all-building new products from 0 to 1 as well as scaling and perfecting our existing product lineup. You'll collaborate with engineers, designers, sales, and marketing to bring great products to life and make sure our customers love what we build. This role isn't for everyone - we set a high bar for what we build. But if you love to solve hard problems and deliver delightful products our customers can't live without, you'll thrive here! Your profile What a good fit looks like We're looking for exceptional builders-people who have a proven track record of creating and scaling great products. You have 4+ years of Product Management experience and have worked closely with designers and engineers to take products from "0 to 1" and scale them "1 to 10." Ideally, you've done this at a B2B SaaS startup or scale-up during a period of rapid growth. Bonus points if you've started your own company or built your own products -we have a soft spot for ex-founders who know what it takes to build something from scratch. The ideal candidate will have all or most of the following attributes: Strong systems thinking. You have a strategic mind and you think in systems. This helps you create winning strategies that focus the critical points of leverage or "10x" decisions that will really move the needle for your product. You obsess about how to differentiate your products to build sustainable, long-term moats. Goal-oriented. You care about impact, not just ticking boxes. You're always focused on driving measurable outcomes. You know how to set clear goals, prioritize what matters, and get the team moving in the right direction. Deeply analytical. You love digging into data to figure out what's really going on. You're great at spotting trends and turning insights into actions that drive results. You back your decisions with solid analysis. Ideally, you're proficient in SQL. Superb product sense. You're right a lot about what the team should build next, even when you don't have data. You have strong intuitions about what customers will love, particularly in "0 to 1", ambiguous problem spaces. Great communicator. You are adept at synthesizing ambiguous inputs into clear outputs. You're great at simplifying complex concepts for any audience. You write clearly. High agency. You don't sit around waiting for instructions or the perfect conditions to get started. When something needs to get done, you take ownership and you make it happen. You're resourceful, proactive, and thrive in ambiguous situations where the path forward isn't always clear. Bonus points: You are technical. You have worked in restaurants or restaurant tech before (and you love the space!) Why us? What you can expect This is a unique opportunity to join a high-growth startup before we scale. Our product solves increasingly painful problems for the hospitality industry and we can barely keep up with the increasing demand. The Nory team is currently 50 strong and our Product, Design & Engineering team comes from top tech companies like Intercom, TravelPerk, Deel, Deliveroo or Etsy. You would be reporting to Raph, Head of Product. Before joining Nory, Raph built and sold Albatross to TravelPerk, where he helped scale the business from $3M to $200M ARR and a $2.5B valuation in 4 years. We have lots to do and great ambitions, and we take good care of our people: Stock options 35 days of paid leave per year (25 holidays + 10 flexible bank holidays) Health Insurance Pension High quality laptop and tools to get the job done Budget for your home office workspace Access to a coworking space if you prefer not to work from home across Dublin, London or Barcelona. Annual personal development budget Regular workshops, presentations and learning sessions Quarterly events and team get-togethers We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way - we value people's individuality and are committed to keeping Nory an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Too often, people think they'll only be considered for a role if they meet 100% of the qualifications. On top of that, some of us are more confident than others. If you're excited about our mission and feel like the description above speaks to you, you should still seriously consider applying. We're rooting for you!
Feb 06, 2025
Full time
The mission if you choose to accept it We're building the operating system globally for the hospitality industry We're Nory, an AI-powered operating system for multi-site restaurants and bars. We help our customers double their profitability, reduce their carbon footprint and offer better working environments for their teams. Our CEO Conor founded and scaled Mad Egg, one of the fastest growing restaurant groups in Ireland. Having felt the pain of hacking together a mix of "market leading" restaurant management systems, spreadsheets and paper print-outs, he set out to build the solution he wished he had from day one: Nory. Founded in 2021, we've revolutionized the restaurant management category by offering AI-powered insights, inventory management & people management in a single operating system. It's why we've already become the leading all-in-one restaurant operating system in the UK & Ireland. Since then, we've grown to over 50 people across Ireland, the UK & Spain. In 2024, we raised a $16M Series A from Accel Partners (investors in top companies like Facebook, Slack, Spotify, Linear, and more). We're growing fast & getting ready to scale in order to fulfill our mission of becoming the operating system globally for the hospitality industry. Your mission Managing people across multiple restaurant locations is tough. Managing schedules, labor costs, and compliance only grows more complex with each added site. When you're not on top of staffing, it hurts both your bottom line and your customers' experience. That's why we've built AI-powered scheduling tools and mobile-first apps to take the pressure off, so restaurant operators can focus on delivering great service. We've already made a real impact for small-and-medium size teams, but larger enterprise chains bring new challenges-and far bigger opportunities. We're not out to churn out yet another HR platform; we want to deeply understand how restaurants operate and build solutions that genuinely make life easier for operators, managers, and employees. With the rise of AI, we also have a unique opportunity to build one of the first truly AI-native HR platforms-and we intend to seize it. As the Product Lead for Workforce Management, you'd be at the center of it all-building new products from 0 to 1 as well as scaling and perfecting our existing product lineup. You'll collaborate with engineers, designers, sales, and marketing to bring great products to life and make sure our customers love what we build. This role isn't for everyone - we set a high bar for what we build. But if you love to solve hard problems and deliver delightful products our customers can't live without, you'll thrive here! Your profile What a good fit looks like We're looking for exceptional builders-people who have a proven track record of creating and scaling great products. You have 4+ years of Product Management experience and have worked closely with designers and engineers to take products from "0 to 1" and scale them "1 to 10." Ideally, you've done this at a B2B SaaS startup or scale-up during a period of rapid growth. Bonus points if you've started your own company or built your own products -we have a soft spot for ex-founders who know what it takes to build something from scratch. The ideal candidate will have all or most of the following attributes: Strong systems thinking. You have a strategic mind and you think in systems. This helps you create winning strategies that focus the critical points of leverage or "10x" decisions that will really move the needle for your product. You obsess about how to differentiate your products to build sustainable, long-term moats. Goal-oriented. You care about impact, not just ticking boxes. You're always focused on driving measurable outcomes. You know how to set clear goals, prioritize what matters, and get the team moving in the right direction. Deeply analytical. You love digging into data to figure out what's really going on. You're great at spotting trends and turning insights into actions that drive results. You back your decisions with solid analysis. Ideally, you're proficient in SQL. Superb product sense. You're right a lot about what the team should build next, even when you don't have data. You have strong intuitions about what customers will love, particularly in "0 to 1", ambiguous problem spaces. Great communicator. You are adept at synthesizing ambiguous inputs into clear outputs. You're great at simplifying complex concepts for any audience. You write clearly. High agency. You don't sit around waiting for instructions or the perfect conditions to get started. When something needs to get done, you take ownership and you make it happen. You're resourceful, proactive, and thrive in ambiguous situations where the path forward isn't always clear. Bonus points: You are technical. You have worked in restaurants or restaurant tech before (and you love the space!) Why us? What you can expect This is a unique opportunity to join a high-growth startup before we scale. Our product solves increasingly painful problems for the hospitality industry and we can barely keep up with the increasing demand. The Nory team is currently 50 strong and our Product, Design & Engineering team comes from top tech companies like Intercom, TravelPerk, Deel, Deliveroo or Etsy. You would be reporting to Raph, Head of Product. Before joining Nory, Raph built and sold Albatross to TravelPerk, where he helped scale the business from $3M to $200M ARR and a $2.5B valuation in 4 years. We have lots to do and great ambitions, and we take good care of our people: Stock options 35 days of paid leave per year (25 holidays + 10 flexible bank holidays) Health Insurance Pension High quality laptop and tools to get the job done Budget for your home office workspace Access to a coworking space if you prefer not to work from home across Dublin, London or Barcelona. Annual personal development budget Regular workshops, presentations and learning sessions Quarterly events and team get-togethers We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way - we value people's individuality and are committed to keeping Nory an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Too often, people think they'll only be considered for a role if they meet 100% of the qualifications. On top of that, some of us are more confident than others. If you're excited about our mission and feel like the description above speaks to you, you should still seriously consider applying. We're rooting for you!
ROLE: Operations Manager HOURS: 08:30-17:00 Monday - Friday Permanent Role SALARY: 40,000 - 50,000 dependent on skills and experience BONUS: Up to 20% on target Annual Bonus BASE: Penny Emma Way site, Sutton in Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advise, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network. WHAT OUR CONSERVATORY ROOFS MANAGERS DO: Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets Provide accurate and timely quotations ensuring they are technically accurate Manage and lead the department to ensure the service levels are met between both internal and external customers Negotiate with customers to overcome any discrepancies with discounts and refunds Manage and provide cost effective roofing solutions prior to fabrication Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance Assist with new product introductions and product upgrades Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS: Recognised qualification in Building Studies HND / ONC - desirable Previous experience working within a building product field Commercial knowledge and understanding of the sales process Good knowledge of Extrusion and Fabrication Previous experience of managing and developing a team Good negotiation experience along with strong problem and decision making skills WHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS: You will be rewarded with a very competitive basic salary of 40,000- 50,000 dependent on skills and experience Up to 20% on target Annual bonus 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page
Feb 06, 2025
Full time
ROLE: Operations Manager HOURS: 08:30-17:00 Monday - Friday Permanent Role SALARY: 40,000 - 50,000 dependent on skills and experience BONUS: Up to 20% on target Annual Bonus BASE: Penny Emma Way site, Sutton in Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advise, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network. WHAT OUR CONSERVATORY ROOFS MANAGERS DO: Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets Provide accurate and timely quotations ensuring they are technically accurate Manage and lead the department to ensure the service levels are met between both internal and external customers Negotiate with customers to overcome any discrepancies with discounts and refunds Manage and provide cost effective roofing solutions prior to fabrication Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance Assist with new product introductions and product upgrades Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS: Recognised qualification in Building Studies HND / ONC - desirable Previous experience working within a building product field Commercial knowledge and understanding of the sales process Good knowledge of Extrusion and Fabrication Previous experience of managing and developing a team Good negotiation experience along with strong problem and decision making skills WHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS: You will be rewarded with a very competitive basic salary of 40,000- 50,000 dependent on skills and experience Up to 20% on target Annual bonus 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page
Ruskin Mill Trust is an educational charity operating in England, Scotland and Wales. Ruskin Mill Trust helps individuals to re-imagine their potential by offering exciting outdoor learning environments to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. Position: Trust Energy and Environmental Manager Location: Can be based at Nailsworth, Gloucestershire, Bristol or West Midlands. There will be requirement to travel across the UK to visit sites as necessary. Hours: 40 hours per week (full-time) Salary: £41,732 - £43,404 per annum Benefits: We offer competitive salaries and holiday allowances, an auto-enrolment pension scheme with a salary sacrifice option, a health cash plan and employee assistance programme via Medicash. Full details of our benefits can be viewed on our website. How to apply : A completed application is required for consideration of this role, please visit our website for details Closing Date: completed RMT applications to be received by Friday 21st February 2025 Initial meetings will be held on 5th March, followed by Interviews between 10th - 13th March 2025 As a key member of the central property team, you will be responsible for monitoring and managing the Trust s energy and environmental commitments, with particular emphasis on utilities management and for implementing carbon reducing initiatives across all Ruskin Mill Trust properties, subsidiaries and all other connected entities as directed by the Trust Head of Property. In this role you will: develop and manage the Trust s strategy to satisfy legal and voluntary requirements relating to energy and carbon, including CCL (Climate Change Levy), ESOS (Energy Saving Opportunity Scheme), SECR (Streamlined Energy and Carbon Reporting), MOPs (Meter Operating Contracts), EPC (Energy Performance Certificates), and DECs (Display Energy Certificates) ensure data is complete and the required submissions are made to the relevant agencies such as the Environment Agency, Ofgem, HMRC and CHPQA. Support with utilities brokers and suppliers maintain effective cost management and ensure carbon reduction targets are achieved work with energy purchasers to identify and renew contracts. identify, procure and oversee (to completion), specific utilities saving projects across the Trust provide a 6 monthly energy performance & management summary to the RMLT & RMT Trustee Boards.
Feb 06, 2025
Full time
Ruskin Mill Trust is an educational charity operating in England, Scotland and Wales. Ruskin Mill Trust helps individuals to re-imagine their potential by offering exciting outdoor learning environments to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. Position: Trust Energy and Environmental Manager Location: Can be based at Nailsworth, Gloucestershire, Bristol or West Midlands. There will be requirement to travel across the UK to visit sites as necessary. Hours: 40 hours per week (full-time) Salary: £41,732 - £43,404 per annum Benefits: We offer competitive salaries and holiday allowances, an auto-enrolment pension scheme with a salary sacrifice option, a health cash plan and employee assistance programme via Medicash. Full details of our benefits can be viewed on our website. How to apply : A completed application is required for consideration of this role, please visit our website for details Closing Date: completed RMT applications to be received by Friday 21st February 2025 Initial meetings will be held on 5th March, followed by Interviews between 10th - 13th March 2025 As a key member of the central property team, you will be responsible for monitoring and managing the Trust s energy and environmental commitments, with particular emphasis on utilities management and for implementing carbon reducing initiatives across all Ruskin Mill Trust properties, subsidiaries and all other connected entities as directed by the Trust Head of Property. In this role you will: develop and manage the Trust s strategy to satisfy legal and voluntary requirements relating to energy and carbon, including CCL (Climate Change Levy), ESOS (Energy Saving Opportunity Scheme), SECR (Streamlined Energy and Carbon Reporting), MOPs (Meter Operating Contracts), EPC (Energy Performance Certificates), and DECs (Display Energy Certificates) ensure data is complete and the required submissions are made to the relevant agencies such as the Environment Agency, Ofgem, HMRC and CHPQA. Support with utilities brokers and suppliers maintain effective cost management and ensure carbon reduction targets are achieved work with energy purchasers to identify and renew contracts. identify, procure and oversee (to completion), specific utilities saving projects across the Trust provide a 6 monthly energy performance & management summary to the RMLT & RMT Trustee Boards.
Safer Hand Solutions
Stoke-on-trent, Staffordshire
Sales Manager Fenton £40k £45k (+ performance-based bonus and an OTE of £60k) Fulltime Driving licence required Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. They are award winning, have an impressively strong market share within their sector and we just love recruiting for them! They re now looking for a passionate and knowledgeable Sales Manager, who has additional experience in software as a service, that will support, motivate and lead their existing team. Role Within the Sales Manager position, you will be the driving force behind an already established and high-achieving telesales team, as well as a relatively new field sales team there will be a particular focus on field sales strategy, identifying areas with potential and optimising sales. My client would love to welcome someone that will be the catalyst to elevating their overall sales and market reach there is so much more there for the taking! Within this role, you will be expected to: Coach and mentor your team, cultivating a positive and collaborative environment that encourages professional growth, development and learning. Collaborate and work in partnership with the Product & Marketing teams, to support new product launches and manage successful and profitable campaigns. Work closely with other additional departments, parent and sister company as well as clients and internal stakeholders. Develop and execute effective sales strategies. Build strong relationships within the parent and sister companies to unlock cross-sale opportunities. Deliver impactful sales presentations that inform and demonstrate the value-added by your services. Analyse and produce reports based on sales data, team performance & market trends. Monitor team performance, KPIs and revenue targets, ensuring clear reporting and communication with the other departments and directors. Lead by example and work in line with company values this client is very values driven and you will always strive to deliver exceptional service, to appreciate one another, to always offer a helping hand to your fellow employees and offer an overall enthusiastic and forward thinking-approach. Requirements As the Sales Manager, you will ideally have over 5 years experience in a sales management role, and this will be within the SaaS or a relatable industry. In addition to the above, as the Sales Manager, the below will also be required: You will be able to demonstrate a proven track record of exceeding team KPI targets and always delivering and exceeding what is expected of you and your team essentially, you re one that is always determined to achieve more! It goes without saying that you will offer fantastic people management skills, and will have previous experience and success in supporting, exciting and empowering a team to achieve their best and consistently increase sales. You will be a passionate mentor and be able to show examples of when you ve coached others and enabled them grow and improve professionally. To be able to do all of the above you of course need to possess exceptional communication skills. Positive energy, a values driven personality and a forward-thinking approach is key! A real selling point would be knowledge of the UK automotive sector. Experience in and/or managing field sales would be seen favourably. You will also need to have an in-depth and working grasp of sales processes. Additional Information Company car provided. Free onsite parking. A relaxed but supportive working environment. Hybrid working options/flexibility if needed, and a culture that makes you want to work from their office! I ve said it once and I ll say it again they are a values-driven organisation who cannot praise enough and show genuine recognition the management often treat the whole office to lunch! Maintain competitive salaries. Enhanced holiday packages, medical plans, health & wellbeing programmes, and endless training and development opportunities provided This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Feb 06, 2025
Full time
Sales Manager Fenton £40k £45k (+ performance-based bonus and an OTE of £60k) Fulltime Driving licence required Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. They are award winning, have an impressively strong market share within their sector and we just love recruiting for them! They re now looking for a passionate and knowledgeable Sales Manager, who has additional experience in software as a service, that will support, motivate and lead their existing team. Role Within the Sales Manager position, you will be the driving force behind an already established and high-achieving telesales team, as well as a relatively new field sales team there will be a particular focus on field sales strategy, identifying areas with potential and optimising sales. My client would love to welcome someone that will be the catalyst to elevating their overall sales and market reach there is so much more there for the taking! Within this role, you will be expected to: Coach and mentor your team, cultivating a positive and collaborative environment that encourages professional growth, development and learning. Collaborate and work in partnership with the Product & Marketing teams, to support new product launches and manage successful and profitable campaigns. Work closely with other additional departments, parent and sister company as well as clients and internal stakeholders. Develop and execute effective sales strategies. Build strong relationships within the parent and sister companies to unlock cross-sale opportunities. Deliver impactful sales presentations that inform and demonstrate the value-added by your services. Analyse and produce reports based on sales data, team performance & market trends. Monitor team performance, KPIs and revenue targets, ensuring clear reporting and communication with the other departments and directors. Lead by example and work in line with company values this client is very values driven and you will always strive to deliver exceptional service, to appreciate one another, to always offer a helping hand to your fellow employees and offer an overall enthusiastic and forward thinking-approach. Requirements As the Sales Manager, you will ideally have over 5 years experience in a sales management role, and this will be within the SaaS or a relatable industry. In addition to the above, as the Sales Manager, the below will also be required: You will be able to demonstrate a proven track record of exceeding team KPI targets and always delivering and exceeding what is expected of you and your team essentially, you re one that is always determined to achieve more! It goes without saying that you will offer fantastic people management skills, and will have previous experience and success in supporting, exciting and empowering a team to achieve their best and consistently increase sales. You will be a passionate mentor and be able to show examples of when you ve coached others and enabled them grow and improve professionally. To be able to do all of the above you of course need to possess exceptional communication skills. Positive energy, a values driven personality and a forward-thinking approach is key! A real selling point would be knowledge of the UK automotive sector. Experience in and/or managing field sales would be seen favourably. You will also need to have an in-depth and working grasp of sales processes. Additional Information Company car provided. Free onsite parking. A relaxed but supportive working environment. Hybrid working options/flexibility if needed, and a culture that makes you want to work from their office! I ve said it once and I ll say it again they are a values-driven organisation who cannot praise enough and show genuine recognition the management often treat the whole office to lunch! Maintain competitive salaries. Enhanced holiday packages, medical plans, health & wellbeing programmes, and endless training and development opportunities provided This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Are you looking to accelerate your skills in an agile and fun-loving digital marketing agency that s really making a name for itself in the home, gardens, lifestyle space. Are you looking for a gig that supports your working style and career goals? Do you love seeing businesses flourish & grow as a result of your hard work? If you do, then you might be a good fit for our Paid Search Strategist role We are looking for a full-time, creative and proactive Paid Search Strategist to join our rapidly growing digital marketing agency based in a beautiful Oxfordshire location. Ready to have some fun The Role at a Glance: Paid Search Strategist (Google Ads) Bicester, Oxford / Home Working 2-3 days Per Week £30,000 - £38,000 Plus Benefits & Perks + Flexi-Working Service: Growth marketing for home, garden & lifestyle brands Our Values: Honest. Caring. Innovative. Passionate. Have fun Pedigree: Award-winning. 5 Star Rated. BrightonSEO Speakers Clients: Eclectic mix of SME, Retail & Consumer Brands Our Story: Founded in 2013, we are a creative digital marketing agency based in Oxfordshire headed-up by our founders Aaron & Harriet who evangelise about all things digital marketing and stunning content that converts. We practise our trade at the highest level and have an exceptional team of talented individuals delivering impactful campaigns & results for retail and consumer brands across the UK. Variety guaranteed! As we continue our meteoric growth to become Oxfordshire s No.1 creative marketing agency we are hiring more exceptional talent who subscribe to our values and want to be part of a really exciting journey. And we promise you ll have a lot of fun along the way. We call home a beautiful converted barn between Bicester and Buckingham. With living walls, indoor trees, break-out areas, tons of natural light and the latest tech we ve created an inspiring workspace to help us (and you) deliver our best work. You can easily reach us from Oxfordshire, Berkshire, Hertfordshire, Bedfordshire, Buckinghamshire, Northamptonshire or Gloucestershire. We are looking for someone to start straight away (or notice period pending) as we ve just onboarded a whole host of exciting new clients, so we d love to hear from you if the above sounds up your street. The Paid Marketing Strategist Opportunity: This is an excellent opportunity that would suit someone with at least 2-3 years of previous PPC experience in either an agency or in-house role. Ideally suited to someone looking for their next career challenge, the role is fast-paced, client-facing and requires the ability to multi-task and manage multiple client accounts. We offer an office/WFH split of 2-3 days in the office and 2-3 days working from home per week. What your day looks like - you know the drill Day-to-day activity will vary depending on the requirements of our clients, but will include: + Taking end-to-end ownership of our client s PPC accounts - managing the account strategy, optimisations, test schedules, identifying growth opportunities and working to quickly and positively resolve any performance issues + Planning, building and activating best-in-class PPC campaigns that align with our client s wider paid media strategies + Working towards specific ROI objectives for each client, maintaining an awareness of their overall commercial goals + Carrying out day-to-day monitoring of budgets and performance across our client portfolio + Collating activity and performance reports for both internal and client stakeholders + Developing a solid relationship with our clients through regular communication, calls and meetings + Actively managing task lists with multiple priorities and stakeholders About You: + At least 2-3 years experience working in a dedicated PPC role + You ll be highly proficient in Google Ads & Microsoft Ads with proven experience managing PPC campaigns for clients across a range of sectors + Experienced in using Google Ads Editor to build and optimise campaigns + Able to demonstrate commercial awareness with a deep understanding of how paid media fits into a wider marketing strategy to achieve a client s commercial objectives + Hands-on experience using the wider Google ecosystem, including; Google Tag Manager, Google Search Console, Google Merchant Centre, and Google Analytics 4 + Experience using Shopify and implementing product feed optimisations would be advantageous + Excellent problem solving and analytical skills + Strong time management with the ability to juggle multiple priorities in a busy agency environment + Excellent writing, proofreading skills and attention to detail are essential + Experience working in an agency environment is desirable but not essential Perks include: + Work for the Paid Media Agency of the Year 2024 + A stunning Oxfordshire countryside office in a converted barn + 23 days holiday + birthday off + additional holiday for tenure + Regular team socials and events (go-karting, theme parks, dinners, etc.) + Clear career growth paths + Learning resources and personal development plans + Free snacks, drinks, and on-site parking + Company pension contributions Your Background / Previous Roles May Include: PPC Executive, Google Ads Executive, Senior PPC Executive, PPC Specialist, PPC Manager, Google Ads Manager, PPC Account Manager. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 06, 2025
Full time
Are you looking to accelerate your skills in an agile and fun-loving digital marketing agency that s really making a name for itself in the home, gardens, lifestyle space. Are you looking for a gig that supports your working style and career goals? Do you love seeing businesses flourish & grow as a result of your hard work? If you do, then you might be a good fit for our Paid Search Strategist role We are looking for a full-time, creative and proactive Paid Search Strategist to join our rapidly growing digital marketing agency based in a beautiful Oxfordshire location. Ready to have some fun The Role at a Glance: Paid Search Strategist (Google Ads) Bicester, Oxford / Home Working 2-3 days Per Week £30,000 - £38,000 Plus Benefits & Perks + Flexi-Working Service: Growth marketing for home, garden & lifestyle brands Our Values: Honest. Caring. Innovative. Passionate. Have fun Pedigree: Award-winning. 5 Star Rated. BrightonSEO Speakers Clients: Eclectic mix of SME, Retail & Consumer Brands Our Story: Founded in 2013, we are a creative digital marketing agency based in Oxfordshire headed-up by our founders Aaron & Harriet who evangelise about all things digital marketing and stunning content that converts. We practise our trade at the highest level and have an exceptional team of talented individuals delivering impactful campaigns & results for retail and consumer brands across the UK. Variety guaranteed! As we continue our meteoric growth to become Oxfordshire s No.1 creative marketing agency we are hiring more exceptional talent who subscribe to our values and want to be part of a really exciting journey. And we promise you ll have a lot of fun along the way. We call home a beautiful converted barn between Bicester and Buckingham. With living walls, indoor trees, break-out areas, tons of natural light and the latest tech we ve created an inspiring workspace to help us (and you) deliver our best work. You can easily reach us from Oxfordshire, Berkshire, Hertfordshire, Bedfordshire, Buckinghamshire, Northamptonshire or Gloucestershire. We are looking for someone to start straight away (or notice period pending) as we ve just onboarded a whole host of exciting new clients, so we d love to hear from you if the above sounds up your street. The Paid Marketing Strategist Opportunity: This is an excellent opportunity that would suit someone with at least 2-3 years of previous PPC experience in either an agency or in-house role. Ideally suited to someone looking for their next career challenge, the role is fast-paced, client-facing and requires the ability to multi-task and manage multiple client accounts. We offer an office/WFH split of 2-3 days in the office and 2-3 days working from home per week. What your day looks like - you know the drill Day-to-day activity will vary depending on the requirements of our clients, but will include: + Taking end-to-end ownership of our client s PPC accounts - managing the account strategy, optimisations, test schedules, identifying growth opportunities and working to quickly and positively resolve any performance issues + Planning, building and activating best-in-class PPC campaigns that align with our client s wider paid media strategies + Working towards specific ROI objectives for each client, maintaining an awareness of their overall commercial goals + Carrying out day-to-day monitoring of budgets and performance across our client portfolio + Collating activity and performance reports for both internal and client stakeholders + Developing a solid relationship with our clients through regular communication, calls and meetings + Actively managing task lists with multiple priorities and stakeholders About You: + At least 2-3 years experience working in a dedicated PPC role + You ll be highly proficient in Google Ads & Microsoft Ads with proven experience managing PPC campaigns for clients across a range of sectors + Experienced in using Google Ads Editor to build and optimise campaigns + Able to demonstrate commercial awareness with a deep understanding of how paid media fits into a wider marketing strategy to achieve a client s commercial objectives + Hands-on experience using the wider Google ecosystem, including; Google Tag Manager, Google Search Console, Google Merchant Centre, and Google Analytics 4 + Experience using Shopify and implementing product feed optimisations would be advantageous + Excellent problem solving and analytical skills + Strong time management with the ability to juggle multiple priorities in a busy agency environment + Excellent writing, proofreading skills and attention to detail are essential + Experience working in an agency environment is desirable but not essential Perks include: + Work for the Paid Media Agency of the Year 2024 + A stunning Oxfordshire countryside office in a converted barn + 23 days holiday + birthday off + additional holiday for tenure + Regular team socials and events (go-karting, theme parks, dinners, etc.) + Clear career growth paths + Learning resources and personal development plans + Free snacks, drinks, and on-site parking + Company pension contributions Your Background / Previous Roles May Include: PPC Executive, Google Ads Executive, Senior PPC Executive, PPC Specialist, PPC Manager, Google Ads Manager, PPC Account Manager. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Impact and Value Manager to lead an exciting new initiative on Value for Money for Humanitarian Innovation. As part of our Monitoring, Evaluation, Accountability and Learning (MEAL) team, you will have the opportunity to help shape an approach to Value for Money that is appropriate to humanitarian contexts and responsive to the specific challenges of assessing value' and impact' for humanitarian innovation. Please note that previous Value for Money experience is not a requirement for this role, and we welcome candidates that demonstrate strong interest and motivation to develop in this area. We value curiosity, adaptability, and a willingness to learn over specific academic background or prior experience on Value for Money. Your application will need to demonstrate: Deep understanding of humanitarian practice. Outstanding analytical skills, using both quantitative and qualitative approaches to analysis and problem-solving. Excellent communication skills, both written and oral, with the ability to communicating complex ideas with clarity and enthusiasm, targeting them to different audiences, often without a Value for Money background. Experience of humanitarian innovation, humanitarian programming, and MEAL would also be an advantage. If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed. We offer: Remote working as standard staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (26 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. Note for applicants: Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. We reserve the right to close the advert early should we receive a very high volume of applications We do not use recruitment agencies. Closing date: Tuesday 18th February 2025 Interview dates: Week commencing 3rd March 2025
Feb 06, 2025
Full time
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Impact and Value Manager to lead an exciting new initiative on Value for Money for Humanitarian Innovation. As part of our Monitoring, Evaluation, Accountability and Learning (MEAL) team, you will have the opportunity to help shape an approach to Value for Money that is appropriate to humanitarian contexts and responsive to the specific challenges of assessing value' and impact' for humanitarian innovation. Please note that previous Value for Money experience is not a requirement for this role, and we welcome candidates that demonstrate strong interest and motivation to develop in this area. We value curiosity, adaptability, and a willingness to learn over specific academic background or prior experience on Value for Money. Your application will need to demonstrate: Deep understanding of humanitarian practice. Outstanding analytical skills, using both quantitative and qualitative approaches to analysis and problem-solving. Excellent communication skills, both written and oral, with the ability to communicating complex ideas with clarity and enthusiasm, targeting them to different audiences, often without a Value for Money background. Experience of humanitarian innovation, humanitarian programming, and MEAL would also be an advantage. If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed. We offer: Remote working as standard staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (26 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. Note for applicants: Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. We reserve the right to close the advert early should we receive a very high volume of applications We do not use recruitment agencies. Closing date: Tuesday 18th February 2025 Interview dates: Week commencing 3rd March 2025
Job Title: Business Development Manager Location: Northern Region of the UK Salary: 40,000 per annum + Commission + Company car Job Type: Full Time, Permanent Working Hours: 40hrs per week / 08:30am-5pm / Mon-Fri We are excited to announce a new opportunity for a Business Development Manager to join our Sales team, focusing on the Northern region of the UK. To ensure local market expertise and the ability to travel effectively, applicants must be based in the North of England. You will have the chance to be a part of an exciting and dynamic environment, where your primary focus will be on sales and relationship management and identifying and capitalising on new business opportunities. Your role will involve overseeing the entire sales cycle, from initial outreach and lead generation to negotiating deals and closing contracts. Who are we? SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. Our site in Abergavenny has 2 in-house laboratories, offering a wide range of pathology tests including occupational health and wellness tests, as well as workplace drug and alcohol testing. In addition to our laboratories providing UKAS accredited ISO/IEC 17025 and ISO 15189 testing, we are one of only a few providers offering an end-to-end in-house collection and laboratory service. What the role involves: Driving sales growth within your allocated territory and identifying and securing new business opportunities Working consistently and effectively within a One Team environment through cooperation, collaboration and a strong team work ethic within the Sales & Service Teams. Developing and nurturing strong relationships with key stakeholders and decision-makers within client organisations. Achieving sales targets and KPIs to ensure consistent performance and goal attainment. Collaborating closely with the Tender team to assist with bid submissions. Holding regular client meetings (both virtual and in-person) to provide updates on new products and services, as well as to review ongoing service, & recording within CRM. Prospecting within Territory for business growth. What we're looking for: Proven track record in business development or sales, with a minimum of 3 years demonstrable success in meeting and exceeding targets. Strong negotiation, influencing, and closing skills with experience managing the full sales cycle. Excellent presentation and communication skills (both written and verbal). Ability to build and manage client relationships at all levels, from initial contact to long-term partnerships. Commercial awareness and understanding of market dynamics, with the ability to identify and act on new opportunities. Proficient in CRM systems and pipeline management. Valid driving license and willingness to travel regularly. Experience in drug/alcohol screening, diagnostics, pathology, or occupational health sectors (desirable but not essential). About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Lead Generation, SDR, B2B Sales, Account Manage, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator, Sales Account Manager, will also be considered for this role.
Feb 06, 2025
Full time
Job Title: Business Development Manager Location: Northern Region of the UK Salary: 40,000 per annum + Commission + Company car Job Type: Full Time, Permanent Working Hours: 40hrs per week / 08:30am-5pm / Mon-Fri We are excited to announce a new opportunity for a Business Development Manager to join our Sales team, focusing on the Northern region of the UK. To ensure local market expertise and the ability to travel effectively, applicants must be based in the North of England. You will have the chance to be a part of an exciting and dynamic environment, where your primary focus will be on sales and relationship management and identifying and capitalising on new business opportunities. Your role will involve overseeing the entire sales cycle, from initial outreach and lead generation to negotiating deals and closing contracts. Who are we? SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law. Our site in Abergavenny has 2 in-house laboratories, offering a wide range of pathology tests including occupational health and wellness tests, as well as workplace drug and alcohol testing. In addition to our laboratories providing UKAS accredited ISO/IEC 17025 and ISO 15189 testing, we are one of only a few providers offering an end-to-end in-house collection and laboratory service. What the role involves: Driving sales growth within your allocated territory and identifying and securing new business opportunities Working consistently and effectively within a One Team environment through cooperation, collaboration and a strong team work ethic within the Sales & Service Teams. Developing and nurturing strong relationships with key stakeholders and decision-makers within client organisations. Achieving sales targets and KPIs to ensure consistent performance and goal attainment. Collaborating closely with the Tender team to assist with bid submissions. Holding regular client meetings (both virtual and in-person) to provide updates on new products and services, as well as to review ongoing service, & recording within CRM. Prospecting within Territory for business growth. What we're looking for: Proven track record in business development or sales, with a minimum of 3 years demonstrable success in meeting and exceeding targets. Strong negotiation, influencing, and closing skills with experience managing the full sales cycle. Excellent presentation and communication skills (both written and verbal). Ability to build and manage client relationships at all levels, from initial contact to long-term partnerships. Commercial awareness and understanding of market dynamics, with the ability to identify and act on new opportunities. Proficient in CRM systems and pipeline management. Valid driving license and willingness to travel regularly. Experience in drug/alcohol screening, diagnostics, pathology, or occupational health sectors (desirable but not essential). About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering. We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce. We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways. We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Lead Generation, SDR, B2B Sales, Account Manage, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator, Sales Account Manager, will also be considered for this role.
Account Manager Managed Service Provider (MSP) Location: Runcorn Covering country wide, including Scotland and Wales. Full-time 37.5 hours per week Hours to suit between 8am-6pm Flexible working provided. Due to the nature of the role You must be able to drive and have use of your own vehicle or be willing to obtain this . A car allowance is provided on top of your basic salary. (£32,200) Plus an OTE with potential earnings of £58,000 upwards. Benefits: Career development and learning opportunities Clear progression path set out for you from starting your role. Car allowance Company pension scheme Private health care 25 days annual leave plus Bank Holidays Annual company bonus scheme Genuine flexible working Free onsite parking Social events company and team Mileage claim back About you: We re looking for a driven Account Manager to join our clients growing team. Excellent communication skills Verbal, written and listening Good computer skills Including outlook and Excel. Your ability to understand clients' needs, identify new opportunities, and earn credibility and their rust will be key to your success. What We re Looking For: At least 1 year in a similar role. Within a Business to business (B2B) environment. Previous experience in account management, preferably within the IT or MSP or ISP space or a similar field. Excellent interpersonal skills, able to confidently present data and analytics Not essential but highly advantageous: Knowledge of IT services and solutions, including cloud offerings, cybersecurity, infrastructure management. Our client: Our client are big on trust and being accountable, and understanding the bigger picture to fully understand your customers need. Everpool Recruitment are glad to be supporting our client, who is an expert in their field of Managed services, covering any technical service requirements from implementation, system maintenance, cyber security and full desktop and onsite support. The Role: You will play a pivotal role in nurturing and developing client relationships, ensuring they receive exceptional service, acting as their main point of contact, handling escalations. Liaising with technical support and anyone else involved in the customer process. Are you an excellent communicator, able to build strong and lasting relationships, with customers/ clients. Are you organised, with a strong attention to detail, able to offer excellent customer service and manage a portfolio of existing and new clients. You will be looking after a file of your own clients and once embedded in the role. You will be completing new business to build your client portfolio too. You should also be confident in establishing areas of new business, projects and ongoing requirements. Key Responsibilities: Build relationships with internal and external parties. Serve as the primary point of contact for a portfolio of key clients, both virtually and onsite to keep customers engaged and to overcome challenges, mitigate any risks before they arise. Understanding each client's business objectives, presenting tailored solutions that drive their success and maintain healthy relationships. Regularly meet with clients to discuss performance, future goals, and improvements, ensuring they are fully satisfied with the services being delivered. Work closely with technical teams, service desk staff, and sales professionals to ensure client needs are met promptly and effectively. Identify opportunities to upsell or cross-sell additional services, expanding the relationship and generating new revenue streams. Complete own outbound research and new business when opportunity arises. Address client concerns swiftly and thoroughly, demonstrating dedication to excellent service and issue resolution. Click to apply now or send your CV to (url removed)
Feb 06, 2025
Full time
Account Manager Managed Service Provider (MSP) Location: Runcorn Covering country wide, including Scotland and Wales. Full-time 37.5 hours per week Hours to suit between 8am-6pm Flexible working provided. Due to the nature of the role You must be able to drive and have use of your own vehicle or be willing to obtain this . A car allowance is provided on top of your basic salary. (£32,200) Plus an OTE with potential earnings of £58,000 upwards. Benefits: Career development and learning opportunities Clear progression path set out for you from starting your role. Car allowance Company pension scheme Private health care 25 days annual leave plus Bank Holidays Annual company bonus scheme Genuine flexible working Free onsite parking Social events company and team Mileage claim back About you: We re looking for a driven Account Manager to join our clients growing team. Excellent communication skills Verbal, written and listening Good computer skills Including outlook and Excel. Your ability to understand clients' needs, identify new opportunities, and earn credibility and their rust will be key to your success. What We re Looking For: At least 1 year in a similar role. Within a Business to business (B2B) environment. Previous experience in account management, preferably within the IT or MSP or ISP space or a similar field. Excellent interpersonal skills, able to confidently present data and analytics Not essential but highly advantageous: Knowledge of IT services and solutions, including cloud offerings, cybersecurity, infrastructure management. Our client: Our client are big on trust and being accountable, and understanding the bigger picture to fully understand your customers need. Everpool Recruitment are glad to be supporting our client, who is an expert in their field of Managed services, covering any technical service requirements from implementation, system maintenance, cyber security and full desktop and onsite support. The Role: You will play a pivotal role in nurturing and developing client relationships, ensuring they receive exceptional service, acting as their main point of contact, handling escalations. Liaising with technical support and anyone else involved in the customer process. Are you an excellent communicator, able to build strong and lasting relationships, with customers/ clients. Are you organised, with a strong attention to detail, able to offer excellent customer service and manage a portfolio of existing and new clients. You will be looking after a file of your own clients and once embedded in the role. You will be completing new business to build your client portfolio too. You should also be confident in establishing areas of new business, projects and ongoing requirements. Key Responsibilities: Build relationships with internal and external parties. Serve as the primary point of contact for a portfolio of key clients, both virtually and onsite to keep customers engaged and to overcome challenges, mitigate any risks before they arise. Understanding each client's business objectives, presenting tailored solutions that drive their success and maintain healthy relationships. Regularly meet with clients to discuss performance, future goals, and improvements, ensuring they are fully satisfied with the services being delivered. Work closely with technical teams, service desk staff, and sales professionals to ensure client needs are met promptly and effectively. Identify opportunities to upsell or cross-sell additional services, expanding the relationship and generating new revenue streams. Complete own outbound research and new business when opportunity arises. Address client concerns swiftly and thoroughly, demonstrating dedication to excellent service and issue resolution. Click to apply now or send your CV to (url removed)
Who we are: Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis. Summary of the role: As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by: Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices. Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes. You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid. About the Role: Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors. Lead the proposal/concept development process for T&F and MA Partner offices submissions. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.). Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually. About You: To be successful in this role, you will need: Educated to bachelor s degree level. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development. Significant experience and knowledge of effective budgetary control and grant management. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times. Strong and well-developed analytical skills coupled with strong bid and report writing skills. Why you should apply: Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives! Benefits you will enjoy working for us: 37 days holiday (including Bank Holidays and Privilege days) Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme How to apply: To apply please submit your cover letter (no more than 1 page) and CV. Application will be reviewed on an ongoing basis. Only Shortlisted candidates will be contacted. The position will close once we have identified an appropriate candidate.
Feb 06, 2025
Full time
Who we are: Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis. Summary of the role: As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by: Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices. Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes. You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid. About the Role: Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors. Lead the proposal/concept development process for T&F and MA Partner offices submissions. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.). Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually. About You: To be successful in this role, you will need: Educated to bachelor s degree level. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development. Significant experience and knowledge of effective budgetary control and grant management. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times. Strong and well-developed analytical skills coupled with strong bid and report writing skills. Why you should apply: Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives! Benefits you will enjoy working for us: 37 days holiday (including Bank Holidays and Privilege days) Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme How to apply: To apply please submit your cover letter (no more than 1 page) and CV. Application will be reviewed on an ongoing basis. Only Shortlisted candidates will be contacted. The position will close once we have identified an appropriate candidate.
Data Scientist - Ops Hybrid in London, UK We're looking for a Data Scientist As a data scientist in our Operations Strategy team, you'll help us use data-driven insights to make strategic improvements to the service our Operations teams provide to our customers. The company Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to more than 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The role As a Data Scientist in our Operations Strategy team, the data-driven insights that you produce will help us make strategic improvements to our ways of working in our UK and Germany Operations teams (currently c.180 people, across London, Leeds, and Frankfurt). You will play a crucial role working to set up and analyse tests, and to build statistical models which will allow us to better understand the value of the work carried out by our Operations teams. This allows us to continue improving the efficiency and effectiveness of our Operations teams, all while maintaining an exceptional level of customer service. Strategy and innovation: You'll work very closely with the Head of Operations Strategy, Operations staff and other stakeholders to ensure that your work aligns closely with business goals and achieves valuable commercial outcomes. Design experiments to compare the performance of different strategies and evaluate them rigorously to make unbiased decisions. Share your findings and modelling with the wider business to impact our strategy. We live and breathe data as a company, so Data Scientists have a key role in the decision-making. Ownership and influence: Independently build data science solutions and statistical models to solve our business problems, with full responsibility in the solution design. Promote analytical rigour within the team, ensuring that our experimental designs are correctly defined and that we evaluate tests without bias. In-depth expertise: Join our community of Analysts/Data Scientists/Statisticians to ensure alignment in methodology across iwoca. You'll be part of a peer group with whom you can discuss best practices or the latest advances so that you share and deepen your technical expertise. Build deep expertise in Operations processes across the full range of the customer journey, from signup through to collections. The projects Here are some examples of projects you might work on: Setting up, monitoring and analysing split tests, to help understand the value of operations activities. This could include determining the ROI of different types of outbound calls that are made by our Account Managers and using this to prioritise these calls effectively to maximise the effectiveness of the team. Building predictive models based on customer satisfaction data, to determine whether changes that are made to operations' processes genuinely improve customer satisfaction. Building statistical models to enhance the ability of operations teams to do accurate forecasting and capacity planning. The requirements Essential: A PhD in a relevant numerate discipline or previous experience in solving business problems in industry with statistics or machine learning techniques. Ability to dive deep into the business context and translate data into actionable insights. Strong problem-solving skills in probability and statistics. Proficiency with data manipulation and modelling tools, for example, pandas, statsmodels, and R. Self-driven with the capability to efficiently manage projects end-to-end. Excellent communication skills, you tailor your communication style and the technical detail according to your audience. Bonus: Python experience (we mostly work in Python). Experience with experimental design and Bayesian analysis. The salary The salary range is £60,000 - £90,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks. Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Feb 06, 2025
Full time
Data Scientist - Ops Hybrid in London, UK We're looking for a Data Scientist As a data scientist in our Operations Strategy team, you'll help us use data-driven insights to make strategic improvements to the service our Operations teams provide to our customers. The company Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to more than 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The role As a Data Scientist in our Operations Strategy team, the data-driven insights that you produce will help us make strategic improvements to our ways of working in our UK and Germany Operations teams (currently c.180 people, across London, Leeds, and Frankfurt). You will play a crucial role working to set up and analyse tests, and to build statistical models which will allow us to better understand the value of the work carried out by our Operations teams. This allows us to continue improving the efficiency and effectiveness of our Operations teams, all while maintaining an exceptional level of customer service. Strategy and innovation: You'll work very closely with the Head of Operations Strategy, Operations staff and other stakeholders to ensure that your work aligns closely with business goals and achieves valuable commercial outcomes. Design experiments to compare the performance of different strategies and evaluate them rigorously to make unbiased decisions. Share your findings and modelling with the wider business to impact our strategy. We live and breathe data as a company, so Data Scientists have a key role in the decision-making. Ownership and influence: Independently build data science solutions and statistical models to solve our business problems, with full responsibility in the solution design. Promote analytical rigour within the team, ensuring that our experimental designs are correctly defined and that we evaluate tests without bias. In-depth expertise: Join our community of Analysts/Data Scientists/Statisticians to ensure alignment in methodology across iwoca. You'll be part of a peer group with whom you can discuss best practices or the latest advances so that you share and deepen your technical expertise. Build deep expertise in Operations processes across the full range of the customer journey, from signup through to collections. The projects Here are some examples of projects you might work on: Setting up, monitoring and analysing split tests, to help understand the value of operations activities. This could include determining the ROI of different types of outbound calls that are made by our Account Managers and using this to prioritise these calls effectively to maximise the effectiveness of the team. Building predictive models based on customer satisfaction data, to determine whether changes that are made to operations' processes genuinely improve customer satisfaction. Building statistical models to enhance the ability of operations teams to do accurate forecasting and capacity planning. The requirements Essential: A PhD in a relevant numerate discipline or previous experience in solving business problems in industry with statistics or machine learning techniques. Ability to dive deep into the business context and translate data into actionable insights. Strong problem-solving skills in probability and statistics. Proficiency with data manipulation and modelling tools, for example, pandas, statsmodels, and R. Self-driven with the capability to efficiently manage projects end-to-end. Excellent communication skills, you tailor your communication style and the technical detail according to your audience. Bonus: Python experience (we mostly work in Python). Experience with experimental design and Bayesian analysis. The salary The salary range is £60,000 - £90,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks. Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to emotional and mental health support. 3% Pension contributions and share options. Generous parental leave and a nursery tax benefit scheme to help you save money. Cycle-to-work scheme and electric car scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Great Ormond Street Hospital for Children NHS Foundation Trust This role will be a hybrid model with a minimum of two days per week based at the Network office located at Great Ormond Street Hospital. Non office days, working is via MS Teams from home. Please note that during the induction period there will be an expectation to be available at the office onsite up to five days a week. The length of this induction period is subject to satisfactory progression. There will also be as part of the role, ad hoc visits to network hospitals and for ad hoc regional/national face to face meetings (travel reimbursable). We apologise but there is not an opportunity for part time working within the first 12 months of this role. Please note this post will be subject to a rigorous recruitment process to ensure best fit for the post. The Director of Paediatric Networks is responsible for promoting the vision and values of the Network and relevant system partners, including the host organisation, Great Ormond Street Hospital for Children. The post holder will be expected to lead by example, ensuring that they demonstrate those values in their leadership behaviours and how the Network supports its subset Network and work stream teams to deliver their priorities and objectives. This role requires extensive senior expertise, experience and the ability to manage large, complex services or organisations. Main duties of the job The post holder should have demonstrable evidence of having worked in an operational hospital setting, ideally as an operational manager for several years within a tertiary level Trust with direct responsibility for managing specialist paediatric services. A perfect candidate would have worked knowledge from a department of paediatric critical care and understand clearly the nuances of flow and demand/capacity challenges within the paediatric critical care sector. Further advantages are allowed if the post holder has experience working within urgent/emergency care or with EPRR/the development of surge or emergency capacity response documents/guidance. The Director of Paediatric Networks will be responsible for all aspects of strategic and operational performance of the Network whilst maintaining quality standards and for ensuring the implementation and maintenance of good governance arrangements. This includes the line management of senior managers and nurses within the team structure and management and responsibility of a multi-million complex structure budget. About us GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination. We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee. Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below. Person Specification GOSH Culture and Values Our Always values Knowledge and Understanding of diverse backgrounds and perspectives. Understanding of Diversity and Inclusion challenges in the workplace. Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace. Completed master's degree in healthcare. Project Management Qualification or equivalent. Knowledge of Programme Management tools/systems. Evidence of continuing professional development by way of healthcare leadership training. Master of Business Administration (MBA). Desire to progress NHS career into Executive level leadership. Qualification in healthcare innovation/digital innovation. Experience/Knowledge Relevant senior management experience with evidence of leading large-scale projects and delivering high level service improvements. Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative data. Experience in business planning and in the development and effective implementation of strategic plans. Experience in successfully writing funding proposals where funding has been awarded (desirably at multi-million-pound level). Experience of working with a wide range of internal and external stakeholders, ideally extensively at Executive/Trust Board level. Demonstrable experience of effective budgetary responsibility and management of a multi-million-pound budget. A proven record of success in managing operational change while also developing and maintaining high standards of quality. Understanding of clinical and or operational Networks. Demonstratable examples of having consulted patients and/or their families as part of development of new models of care. Quality focused with an innovative approach and the ability to solve complex problems. Experience having led and been the responsible officer for grievance /HR performance procedures. Evidence of managing a large scale/complex service or organisation. Experience of working as an operational lead within an NHS Trust over a number of years. Evidence of developing new models of care from start to finish. Experience of communication highly sensitive and complex matters to senior/executive level leadership. Experience of working in a multi-disciplinary leadership team. Evidence of Horizon scanning and putting this into practice. Experience of managing challenging HR/staff issues single handedly and confidently, in a supportive way to staff members. Clear understanding of NHS commissioning structures and the challenges of delegation to ICBs for a Network model. NHSE senior management/leadership experience at Band 8C or above over several years. Experience of media training/experience of providing written NHS statements or contributing towards NHS communication statements that have been shared with the media. Experience working in private business or business development/corporate sector. Experience of working as an operational lead within a specialist Paediatric service at a tertiary unit over a number of years. Experience of working as an operational lead managing flow and demand/capacity within a tertiary level Paediatric Critical Care Service at a Trust. Experience of writing surge plans/leading on creation of surge/EPRR/emergency flow response documents/guidance. Skills/Abilities Evidence of providing leadership and mentorship to those at Band 8B and above. Articulate in a professional and confident manner. Excellent communication and interpersonal skills. Self-motivated and ability to influence, motivate and engage others. Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change. Confident to guide and lead Network Clinical Directors, providing them with expertise to jointly make decisions. Ability to develop own learning needs and interests that will help their own capability and performance in their role. Ability to manage the overall Network with an agreed risk tolerance and identify where risks should be escalated to a senior/corporate level. Ability to work effectively in a blended site and home-based environment - being available to work on site or delivery training/education for face to face/practically/SIM based when required but suitably able to work effectively from home at other times. Ability to manage own workload and organisation, including at times and where appropriate administrational tasks. Excellent IT skills including the use of Zoom, Microsoft Teams Word, PowerPoint, Social Media for educational purposes & other web based systems. Evidence of political awareness and sensitivity to the high profile of the Networks within the system. A sound understanding of the issues affecting disciplines involved in the specialty area of paediatric or children and young people within the NHS. . click apply for full job details
Feb 06, 2025
Full time
Great Ormond Street Hospital for Children NHS Foundation Trust This role will be a hybrid model with a minimum of two days per week based at the Network office located at Great Ormond Street Hospital. Non office days, working is via MS Teams from home. Please note that during the induction period there will be an expectation to be available at the office onsite up to five days a week. The length of this induction period is subject to satisfactory progression. There will also be as part of the role, ad hoc visits to network hospitals and for ad hoc regional/national face to face meetings (travel reimbursable). We apologise but there is not an opportunity for part time working within the first 12 months of this role. Please note this post will be subject to a rigorous recruitment process to ensure best fit for the post. The Director of Paediatric Networks is responsible for promoting the vision and values of the Network and relevant system partners, including the host organisation, Great Ormond Street Hospital for Children. The post holder will be expected to lead by example, ensuring that they demonstrate those values in their leadership behaviours and how the Network supports its subset Network and work stream teams to deliver their priorities and objectives. This role requires extensive senior expertise, experience and the ability to manage large, complex services or organisations. Main duties of the job The post holder should have demonstrable evidence of having worked in an operational hospital setting, ideally as an operational manager for several years within a tertiary level Trust with direct responsibility for managing specialist paediatric services. A perfect candidate would have worked knowledge from a department of paediatric critical care and understand clearly the nuances of flow and demand/capacity challenges within the paediatric critical care sector. Further advantages are allowed if the post holder has experience working within urgent/emergency care or with EPRR/the development of surge or emergency capacity response documents/guidance. The Director of Paediatric Networks will be responsible for all aspects of strategic and operational performance of the Network whilst maintaining quality standards and for ensuring the implementation and maintenance of good governance arrangements. This includes the line management of senior managers and nurses within the team structure and management and responsibility of a multi-million complex structure budget. About us GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination. We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee. Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below. Person Specification GOSH Culture and Values Our Always values Knowledge and Understanding of diverse backgrounds and perspectives. Understanding of Diversity and Inclusion challenges in the workplace. Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace. Completed master's degree in healthcare. Project Management Qualification or equivalent. Knowledge of Programme Management tools/systems. Evidence of continuing professional development by way of healthcare leadership training. Master of Business Administration (MBA). Desire to progress NHS career into Executive level leadership. Qualification in healthcare innovation/digital innovation. Experience/Knowledge Relevant senior management experience with evidence of leading large-scale projects and delivering high level service improvements. Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative data. Experience in business planning and in the development and effective implementation of strategic plans. Experience in successfully writing funding proposals where funding has been awarded (desirably at multi-million-pound level). Experience of working with a wide range of internal and external stakeholders, ideally extensively at Executive/Trust Board level. Demonstrable experience of effective budgetary responsibility and management of a multi-million-pound budget. A proven record of success in managing operational change while also developing and maintaining high standards of quality. Understanding of clinical and or operational Networks. Demonstratable examples of having consulted patients and/or their families as part of development of new models of care. Quality focused with an innovative approach and the ability to solve complex problems. Experience having led and been the responsible officer for grievance /HR performance procedures. Evidence of managing a large scale/complex service or organisation. Experience of working as an operational lead within an NHS Trust over a number of years. Evidence of developing new models of care from start to finish. Experience of communication highly sensitive and complex matters to senior/executive level leadership. Experience of working in a multi-disciplinary leadership team. Evidence of Horizon scanning and putting this into practice. Experience of managing challenging HR/staff issues single handedly and confidently, in a supportive way to staff members. Clear understanding of NHS commissioning structures and the challenges of delegation to ICBs for a Network model. NHSE senior management/leadership experience at Band 8C or above over several years. Experience of media training/experience of providing written NHS statements or contributing towards NHS communication statements that have been shared with the media. Experience working in private business or business development/corporate sector. Experience of working as an operational lead within a specialist Paediatric service at a tertiary unit over a number of years. Experience of working as an operational lead managing flow and demand/capacity within a tertiary level Paediatric Critical Care Service at a Trust. Experience of writing surge plans/leading on creation of surge/EPRR/emergency flow response documents/guidance. Skills/Abilities Evidence of providing leadership and mentorship to those at Band 8B and above. Articulate in a professional and confident manner. Excellent communication and interpersonal skills. Self-motivated and ability to influence, motivate and engage others. Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change. Confident to guide and lead Network Clinical Directors, providing them with expertise to jointly make decisions. Ability to develop own learning needs and interests that will help their own capability and performance in their role. Ability to manage the overall Network with an agreed risk tolerance and identify where risks should be escalated to a senior/corporate level. Ability to work effectively in a blended site and home-based environment - being available to work on site or delivery training/education for face to face/practically/SIM based when required but suitably able to work effectively from home at other times. Ability to manage own workload and organisation, including at times and where appropriate administrational tasks. Excellent IT skills including the use of Zoom, Microsoft Teams Word, PowerPoint, Social Media for educational purposes & other web based systems. Evidence of political awareness and sensitivity to the high profile of the Networks within the system. A sound understanding of the issues affecting disciplines involved in the specialty area of paediatric or children and young people within the NHS. . click apply for full job details
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a Global IT Software Engineer Senior Manager - GenAI, you will play a pivotal role in BCG's AI-driven transformation journey. BCG is committed to leveraging AI to enhance business operations and client solutions, and your role will be instrumental in this mission. You will contribute to the design, development, testing, and deployment of a self-service chatbot utilizing state-of-the-art technologies such as AWS Bedrock, industry-foundational language models, and LangChain. This chatbot will revolutionize IT support by providing efficient, AI-driven solutions. You will assist in applying domain expertise in building and deploying conversational chatbots specifically for IT customer support. This includes ensuring the chatbot integrates seamlessly with IT Service Management tools such as ServiceNow. Your understanding of Service Desk processes will be essential in helping to optimize the chatbot to handle various IT support scenarios effectively. In addition, you will participate in testing, evaluating, and fine-tuning prompts to ensure optimal chatbot performance. You will support the implementation of responsible AI practices and help establish necessary guardrails to ensure the chatbot operates ethically, reliably and effectively. You will collaborate with cross-functional teams to support the successful implementation and integration of the chatbot. Your responsibilities include assisting in the development processes, contributing to the high-quality and timely delivery of solutions, and engaging with stakeholders for requirement gathering and project updates. Additionally, you will help identify potential risks and support the development of mitigation strategies to ensure the seamless deployment and operation of the chatbot. YOU'RE GOOD AT Supporting technical projects and assisting development teams. Collaborating effectively with cross-functional teams and stakeholders. Problem-solving and critical thinking in technical environments. Communicating clearly and concisely, both in writing and verbally. Learning new technologies and continuously improving processes. Strong knowledge and experience in Generative AI/LLM-based development. Experience working with key LLM models APIs (e.g., AWS Bedrock, Azure OpenAI/OpenAI) and LLM frameworks (e.g., LangChain, LlamaIndex). Experience with cloud infrastructure for AI/Generative AI/ML on AWS, Azure. Hands-on experience with IT Service Management tools like ServiceNow, Remedy, or similar. Understanding of Service Desk processes and best practices. Ability to test, evaluate, and fine-tune AI prompts for optimized performance. Knowledge of responsible AI practices and implementing necessary guardrails. Bachelor's degree in computer science, engineering, or equivalent. Proficiency in at least two programming tools/languages (e.g., Java, C/C++, Python). Understanding of SDLC principles and software engineering practices. Familiarity with advanced algorithms, program structures, and API development. Skills in prompt engineering, automated testing, and debugging. Experience in cloud-native application development and CI/CD pipelines. Experience in building and deploying conversational chatbots for IT and/or customer support. What You'll Bring You will be a key member of the IT & Business Platforms (ITBP) team, contributing to the development of BCG's flagship GenAI use case for an IT support chatbot. This chatbot will be a critical component in transforming IT support through AI-driven solutions. Your team will work closely with the Cloud Platform Engineering (CPE) team, which is responsible for building the shared GenAI platform. This platform will support multiple GenAI use cases across the company, ensuring scalable and robust AI solutions. The close collaboration between ITBP and CPE will be essential for the successful implementation and integration of the self-service chatbot and other innovative AI solutions, driving BCG's broader AI transformation agenda. Who You'll Work With BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 06, 2025
Full time
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a Global IT Software Engineer Senior Manager - GenAI, you will play a pivotal role in BCG's AI-driven transformation journey. BCG is committed to leveraging AI to enhance business operations and client solutions, and your role will be instrumental in this mission. You will contribute to the design, development, testing, and deployment of a self-service chatbot utilizing state-of-the-art technologies such as AWS Bedrock, industry-foundational language models, and LangChain. This chatbot will revolutionize IT support by providing efficient, AI-driven solutions. You will assist in applying domain expertise in building and deploying conversational chatbots specifically for IT customer support. This includes ensuring the chatbot integrates seamlessly with IT Service Management tools such as ServiceNow. Your understanding of Service Desk processes will be essential in helping to optimize the chatbot to handle various IT support scenarios effectively. In addition, you will participate in testing, evaluating, and fine-tuning prompts to ensure optimal chatbot performance. You will support the implementation of responsible AI practices and help establish necessary guardrails to ensure the chatbot operates ethically, reliably and effectively. You will collaborate with cross-functional teams to support the successful implementation and integration of the chatbot. Your responsibilities include assisting in the development processes, contributing to the high-quality and timely delivery of solutions, and engaging with stakeholders for requirement gathering and project updates. Additionally, you will help identify potential risks and support the development of mitigation strategies to ensure the seamless deployment and operation of the chatbot. YOU'RE GOOD AT Supporting technical projects and assisting development teams. Collaborating effectively with cross-functional teams and stakeholders. Problem-solving and critical thinking in technical environments. Communicating clearly and concisely, both in writing and verbally. Learning new technologies and continuously improving processes. Strong knowledge and experience in Generative AI/LLM-based development. Experience working with key LLM models APIs (e.g., AWS Bedrock, Azure OpenAI/OpenAI) and LLM frameworks (e.g., LangChain, LlamaIndex). Experience with cloud infrastructure for AI/Generative AI/ML on AWS, Azure. Hands-on experience with IT Service Management tools like ServiceNow, Remedy, or similar. Understanding of Service Desk processes and best practices. Ability to test, evaluate, and fine-tune AI prompts for optimized performance. Knowledge of responsible AI practices and implementing necessary guardrails. Bachelor's degree in computer science, engineering, or equivalent. Proficiency in at least two programming tools/languages (e.g., Java, C/C++, Python). Understanding of SDLC principles and software engineering practices. Familiarity with advanced algorithms, program structures, and API development. Skills in prompt engineering, automated testing, and debugging. Experience in cloud-native application development and CI/CD pipelines. Experience in building and deploying conversational chatbots for IT and/or customer support. What You'll Bring You will be a key member of the IT & Business Platforms (ITBP) team, contributing to the development of BCG's flagship GenAI use case for an IT support chatbot. This chatbot will be a critical component in transforming IT support through AI-driven solutions. Your team will work closely with the Cloud Platform Engineering (CPE) team, which is responsible for building the shared GenAI platform. This platform will support multiple GenAI use cases across the company, ensuring scalable and robust AI solutions. The close collaboration between ITBP and CPE will be essential for the successful implementation and integration of the self-service chatbot and other innovative AI solutions, driving BCG's broader AI transformation agenda. Who You'll Work With BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Position: Complaint Resolutions Officer Location: London Sector: Local Authority Pay Rate: £22.83 per hour PAYE Contract: Initial 6-month contract (potential extension) Role Description The Complaint Resolutions Officer plays a crucial role in delivering an effective service for managing complaints, enquiries, and compliments, ensuring that service standards are consistently met. This role involves providing timely responses to complaints and member enquiries in line with the Council's policies and procedures, aiming to resolve issues efficiently and prevent escalation. Working for a local authority based in London, the officer will collaborate with both internal and external stakeholders, providing regular feedback to residents to ensure consistent practices across the directorate. Additionally, they will coordinate and facilitate consultations with residents to involve them in reviewing and improving services. About the Role Draft Responses: Prepare responses to complaints and enquiries, ensuring a robust and consistent approach, high accuracy, thorough investigations, and full resolution of issues in accordance with the Ombudsman Complaint Handling Code. Service Delivery: Manage an effective complaints, enquiries, and compliments service to meet service standards. Information Provision: Supply information to the corporate complaints service for Freedom of Information enquiries, Ombudsman cases, and Subject Access Requests as per Council policies. Support Staff: Assist housing and other department staff in resolving issues efficiently to meet performance targets and prevent complaint escalation. Performance Reporting: Contribute to performance reports and promote learning from complaints to facilitate continuous service improvements. Monitoring and Tracking: Oversee complex complaints, enquiries, and specialist investigations, ensuring follow-up works are completed, liaising with contractors and internal departments. Collaboration: Work with elected members, managers, and contractors, providing regular feedback to residents to ensure consistent practices. Consultation Coordination: Facilitate consultations with customers to involve them in service reviews and improvements. Complaint Resolution: Address and resolve complaints and enquiries to prevent escalation. Support Corporate Team: Assist the corporate complaints team in gathering information and conducting specialist investigations into complex complaints. Follow-Up Monitoring: Ensure follow-up works are completed within agreed timescales, embedding learning from complaints into the process. Relationship Building: Maintain effective relationships with customers, keeping them informed on the progress of their complaints to ensure confidence in the process. Learning and Improvement: Contribute to lessons learned and actions taken to prevent future service failures and complaints. Compensation Awards: Determine compensation levels for customers in line with relevant policies. Training and Policy Development: Work with the line manager to identify training needs and ensure new service managers understand complaint handling requirements. Stakeholder Relationships: Build and maintain productive relationships with internal and external stakeholders. Policy and Service Development: Contribute to the development of policies, practices, procedures, and service planning for Growth and Place, participating in projects, working groups, and audits as directed. About You Experience: Proven experience in working with residents to resolve complaints and dealing with a diverse community client base, developing successful dispute resolution strategies. Organisational Skills: Ability to manage, organise, and coordinate a large caseload, handling conflicting priorities effectively. Record Keeping: Experience in setting up and maintaining accurate records, including database and spreadsheet management. Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly and accurately. Persuasion and Negotiation: Ability to persuade and negotiate with stakeholders to achieve desired outcomes. Commitment: Dedication to continuing personal development. This role offers a unique opportunity to make a significant impact on service delivery and community satisfaction within a local authority in London. If you are committed to excellence and continuous improvement, we encourage you to apply.
Feb 06, 2025
Full time
Position: Complaint Resolutions Officer Location: London Sector: Local Authority Pay Rate: £22.83 per hour PAYE Contract: Initial 6-month contract (potential extension) Role Description The Complaint Resolutions Officer plays a crucial role in delivering an effective service for managing complaints, enquiries, and compliments, ensuring that service standards are consistently met. This role involves providing timely responses to complaints and member enquiries in line with the Council's policies and procedures, aiming to resolve issues efficiently and prevent escalation. Working for a local authority based in London, the officer will collaborate with both internal and external stakeholders, providing regular feedback to residents to ensure consistent practices across the directorate. Additionally, they will coordinate and facilitate consultations with residents to involve them in reviewing and improving services. About the Role Draft Responses: Prepare responses to complaints and enquiries, ensuring a robust and consistent approach, high accuracy, thorough investigations, and full resolution of issues in accordance with the Ombudsman Complaint Handling Code. Service Delivery: Manage an effective complaints, enquiries, and compliments service to meet service standards. Information Provision: Supply information to the corporate complaints service for Freedom of Information enquiries, Ombudsman cases, and Subject Access Requests as per Council policies. Support Staff: Assist housing and other department staff in resolving issues efficiently to meet performance targets and prevent complaint escalation. Performance Reporting: Contribute to performance reports and promote learning from complaints to facilitate continuous service improvements. Monitoring and Tracking: Oversee complex complaints, enquiries, and specialist investigations, ensuring follow-up works are completed, liaising with contractors and internal departments. Collaboration: Work with elected members, managers, and contractors, providing regular feedback to residents to ensure consistent practices. Consultation Coordination: Facilitate consultations with customers to involve them in service reviews and improvements. Complaint Resolution: Address and resolve complaints and enquiries to prevent escalation. Support Corporate Team: Assist the corporate complaints team in gathering information and conducting specialist investigations into complex complaints. Follow-Up Monitoring: Ensure follow-up works are completed within agreed timescales, embedding learning from complaints into the process. Relationship Building: Maintain effective relationships with customers, keeping them informed on the progress of their complaints to ensure confidence in the process. Learning and Improvement: Contribute to lessons learned and actions taken to prevent future service failures and complaints. Compensation Awards: Determine compensation levels for customers in line with relevant policies. Training and Policy Development: Work with the line manager to identify training needs and ensure new service managers understand complaint handling requirements. Stakeholder Relationships: Build and maintain productive relationships with internal and external stakeholders. Policy and Service Development: Contribute to the development of policies, practices, procedures, and service planning for Growth and Place, participating in projects, working groups, and audits as directed. About You Experience: Proven experience in working with residents to resolve complaints and dealing with a diverse community client base, developing successful dispute resolution strategies. Organisational Skills: Ability to manage, organise, and coordinate a large caseload, handling conflicting priorities effectively. Record Keeping: Experience in setting up and maintaining accurate records, including database and spreadsheet management. Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly and accurately. Persuasion and Negotiation: Ability to persuade and negotiate with stakeholders to achieve desired outcomes. Commitment: Dedication to continuing personal development. This role offers a unique opportunity to make a significant impact on service delivery and community satisfaction within a local authority in London. If you are committed to excellence and continuous improvement, we encourage you to apply.
Challenge yourself and change lives, unlocking complex system solutions, crafting technical solutions that drive success in the insurance industry as part of a highly motivated and supportive team. Our Solution Architects are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. You will work with cross-functional teams and clients to design, guide, and assure the delivery of integrated solutions that meet both current and future business needs. This role is a blend of technical expertise, collaborative teamwork, and a focus on value delivery. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities • Own the architectural design of software, infrastructure and cloud solutions with low to medium risk, size, and complexity. • Communicate with business, delivery, and operational stakeholders to align solutions with strategic goals. • Identify, prioritize, and address architectural concerns based on quality attributes and other drivers. • Make or guide architectural decisions about software systems, implementation technologies, interfaces, and deployment environments. • Model software systems' context and structure, ensuring alignment with business requirements and objectives. • Assure that the solutions meet present and anticipated architectural requirements through analysis, validation, and road mapping. • Support development and operations teams by coaching, explaining, and reviewing detailed designs and code. • Integrate security by design considerations into the architecture and design process from the outset. • Incorporate operational resilience into designs, ensuring systems can recover quickly from disruptions and maintain essential functions under adverse conditions. • Ensure solutions comply with industry standards and best practices for data protection and security. • Conduct threat modelling and security assessments to identify and mitigate risks early. • Collaborate with security teams to align designs with organisational security policies and compliance requirements. • Implement secure development practices and ensure proper testing of security controls. • Work closely with Agile/DevOps teams to ensure smooth delivery of technical solutions. • Collaborate with business analysts, project managers, and technical teams to ensure integrated solution design and delivery. • Foster relationships with clients to understand and articulate their business and technical needs effectively. • Keep track of emerging technologies, developments, and methodologies that apply to the insurance sector. • Contribute to knowledge-sharing initiatives within the team, promoting a culture of continuous learning and improvement. • Provide guidance on tools, methodologies, and best practices for effective solution delivery. Required qualifications to be successful in this role • Strong knowledge of software architecture and systems integration principles. • Proficiency in Agile and DevOps methodologies. • Expertise in .NET and Azure-based solutions, including cloud-native application development. • Understanding of API management, data transformation techniques, and cloud technologies. • Exposure to multi-regional data regulations, compliance requirements, and data sovereignty considerations. • Knowledge of the OutSystems development platform would be beneficial for this role. • Proven experience in software architecture, solution design, and delivery within the insurance or financial services sector. Want to learn more about careers at CGI? Join our talent network Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 06, 2025
Full time
Challenge yourself and change lives, unlocking complex system solutions, crafting technical solutions that drive success in the insurance industry as part of a highly motivated and supportive team. Our Solution Architects are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. You will work with cross-functional teams and clients to design, guide, and assure the delivery of integrated solutions that meet both current and future business needs. This role is a blend of technical expertise, collaborative teamwork, and a focus on value delivery. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities • Own the architectural design of software, infrastructure and cloud solutions with low to medium risk, size, and complexity. • Communicate with business, delivery, and operational stakeholders to align solutions with strategic goals. • Identify, prioritize, and address architectural concerns based on quality attributes and other drivers. • Make or guide architectural decisions about software systems, implementation technologies, interfaces, and deployment environments. • Model software systems' context and structure, ensuring alignment with business requirements and objectives. • Assure that the solutions meet present and anticipated architectural requirements through analysis, validation, and road mapping. • Support development and operations teams by coaching, explaining, and reviewing detailed designs and code. • Integrate security by design considerations into the architecture and design process from the outset. • Incorporate operational resilience into designs, ensuring systems can recover quickly from disruptions and maintain essential functions under adverse conditions. • Ensure solutions comply with industry standards and best practices for data protection and security. • Conduct threat modelling and security assessments to identify and mitigate risks early. • Collaborate with security teams to align designs with organisational security policies and compliance requirements. • Implement secure development practices and ensure proper testing of security controls. • Work closely with Agile/DevOps teams to ensure smooth delivery of technical solutions. • Collaborate with business analysts, project managers, and technical teams to ensure integrated solution design and delivery. • Foster relationships with clients to understand and articulate their business and technical needs effectively. • Keep track of emerging technologies, developments, and methodologies that apply to the insurance sector. • Contribute to knowledge-sharing initiatives within the team, promoting a culture of continuous learning and improvement. • Provide guidance on tools, methodologies, and best practices for effective solution delivery. Required qualifications to be successful in this role • Strong knowledge of software architecture and systems integration principles. • Proficiency in Agile and DevOps methodologies. • Expertise in .NET and Azure-based solutions, including cloud-native application development. • Understanding of API management, data transformation techniques, and cloud technologies. • Exposure to multi-regional data regulations, compliance requirements, and data sovereignty considerations. • Knowledge of the OutSystems development platform would be beneficial for this role. • Proven experience in software architecture, solution design, and delivery within the insurance or financial services sector. Want to learn more about careers at CGI? Join our talent network Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Technical Design & Developer are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities The ServiceNow Technical Design & Developer will play a key role in configuring new and existing environments. This individual will be a technical designer for ServiceNow code and architecture, and work with architects and implementation consultants in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. In this role, you will design, prototype, implement, and deploy innovative solutions, including business rules, client scripts, UI pages, scheduled jobs, import sets, and custom integrations such as SSO, CMDB, and SaaS connectors. You'll also integrate legacy systems with ServiceNow using advanced tools like mid-server, web services, and ChatOps. You will lead the development of both existing and custom applications within ServiceNow, including creating a seamless Service Portal and Service Catalog experience. With a focus on maintaining a highly available and recoverable environment, you'll use update sets to migrate customizations across instances and provide advanced administrative support, troubleshooting, and bug fixes while documenting and updating operational policies. Collaboration is key in this role-you'll work closely with process managers to understand business needs, identify pain points, and drive improvements. Your commitment to continuous learning and staying at the forefront of ServiceNow best practices will ensure our platform remains cutting-edge. If you thrive in a dynamic environment and are passionate about leveraging your ServiceNow expertise to deliver impactful solutions, we want to hear from you! Required qualifications to be successful in this role We're looking for a range of the following skills and experiences: • Demonstrable experience of ServiceNow development and IT service management process design • ServiceNow System Admin Certification • ServiceNow Implementation Certifications, i.e. the platform, ITSM, CSM, ITBM, ITOM, HRSD, SecOps and GRC • Overarching understanding of ServiceNow Enterprise product suite • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS • Ability to apply business concepts into a technical solution • Web portal development skills, such as HTML, CSS, Angular JS, bootstrap • Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalogue, Request, and CMDB • Ability to create reports using the standard reporting engine, plus metrics and SLAs • Follow ServiceNow best practices (including scripting, security, implementation) • Display aptitude in learning new modules based on training materials • Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT) • ITIL foundation certification Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 06, 2025
Full time
Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on. Our ServiceNow Technical Design & Developer are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are happy to discuss remote or hybrid working. Your future duties and responsibilities The ServiceNow Technical Design & Developer will play a key role in configuring new and existing environments. This individual will be a technical designer for ServiceNow code and architecture, and work with architects and implementation consultants in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. In this role, you will design, prototype, implement, and deploy innovative solutions, including business rules, client scripts, UI pages, scheduled jobs, import sets, and custom integrations such as SSO, CMDB, and SaaS connectors. You'll also integrate legacy systems with ServiceNow using advanced tools like mid-server, web services, and ChatOps. You will lead the development of both existing and custom applications within ServiceNow, including creating a seamless Service Portal and Service Catalog experience. With a focus on maintaining a highly available and recoverable environment, you'll use update sets to migrate customizations across instances and provide advanced administrative support, troubleshooting, and bug fixes while documenting and updating operational policies. Collaboration is key in this role-you'll work closely with process managers to understand business needs, identify pain points, and drive improvements. Your commitment to continuous learning and staying at the forefront of ServiceNow best practices will ensure our platform remains cutting-edge. If you thrive in a dynamic environment and are passionate about leveraging your ServiceNow expertise to deliver impactful solutions, we want to hear from you! Required qualifications to be successful in this role We're looking for a range of the following skills and experiences: • Demonstrable experience of ServiceNow development and IT service management process design • ServiceNow System Admin Certification • ServiceNow Implementation Certifications, i.e. the platform, ITSM, CSM, ITBM, ITOM, HRSD, SecOps and GRC • Overarching understanding of ServiceNow Enterprise product suite • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS • Ability to apply business concepts into a technical solution • Web portal development skills, such as HTML, CSS, Angular JS, bootstrap • Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalogue, Request, and CMDB • Ability to create reports using the standard reporting engine, plus metrics and SLAs • Follow ServiceNow best practices (including scripting, security, implementation) • Display aptitude in learning new modules based on training materials • Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT) • ITIL foundation certification Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced cloud infrastructure engineer to join our team - being able to think outside of the box to overcome technical challenges is essential! Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 06, 2025
Full time
Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced cloud infrastructure engineer to join our team - being able to think outside of the box to overcome technical challenges is essential! Your future duties and responsibilities The role offers fantastic opportunities to work on leading edge and bespoke technologies within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Required qualifications to be successful in this role • Experience of working on Google Cloud Platform, including Google Workspace Admin (and ideally MDM) • Experience of working on AWS • Experience of Microsoft Intune and M365 administration (e.g. Entra) • Comfortable building and developing Infrastructure templates with Infrastructure as Code using either: Terraform, Cloudformation, Deployment Manager or ARM • Linux and Windows administration • Software development experience - ideally in Java, Kotlin, Python, Apps Script, JavaScript or C#/C++ • Containerisation experience such as Docker, Kubernetes or OpenShift • Experience of security protocols such as PKI, TLS etc • Virtualisation experience, KVM/Vmware • Good understanding of networking • Demonstrable troubleshooting and problem solving skills • A passion for learning new technologies and innovation Desirable: • Certifications on Amazon Web Services, including Solutions Architect, Developer, Google Cloud or Azure • Amazon Managed Grafana • JetBrains TeamCity • Google Apps Script • Agile Development Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
You will need to login before you can apply for a job. Senior Software Engineer - Shortform Production and Publication Package Description Job Reference: 15877 Band: Band D Salary: Up to £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent role Location: Energy Centre, London, W12 - This is a hybrid role and the successful candidate will balance office working with home working. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Job Introduction We are looking for a talented Senior Software Engineer, with a good balance of technical and communication skills. You will be working with project and product managers, business analysts and technical leads to understand requirements and implement suitable technical solutions. Main Responsibilities You will be part of the Shortform Production and Publication team, which is comprised of a unique mix of front-end, back-end and broadcasting expertise. We are a highly collaborative team. We value our staff, offering regular training and development opportunities, as well as 'innovation time' - allowing dedicated time for self-improvement, learning and innovation. We take the time to reflect and improve our work through team retrospectives and individual mentoring. Our team provides broadcast critical software solutions for the creators of content across the BBC. As a senior software engineer, you will contribute to the development of features, fix bugs and issues, review code from others in the team and make a key contribution to the entire development lifecycle, from conception and discovery through development and delivery. Everybody on the team has a say in how we work and you will need to be able to work with others across disciplines. You will help create team goals and objectives, contribute feature ideas and discuss the future direction of the product, and give input in retrospectives on how we are performing as a team and what we can do to improve. Are you the right candidate? Here are the skills we are looking for, you may have experience of some, but not necessarily all of them: Real-world Java development, ideally in the context of microservices (Spring Boot) architecture Ability to rapidly acquire new software skills and work with new technologies A good understanding of web development technologies - HTTP/HTTPS, REST Experience in developing applications for deployment on Cloud based infrastructure, preferably AWS Demonstrable understanding of Test and Behaviour Driven Development A track record of producing maintainable code within collaborative environments Other desirable skills are: Knowledge of Kubernetes, Ansible and Docker Familiarity with development tools - Linux, Git, Gradle Knowledge of relational database design and querying concepts - SQL Knowledge of video formats/video processing About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Feb 06, 2025
Full time
You will need to login before you can apply for a job. Senior Software Engineer - Shortform Production and Publication Package Description Job Reference: 15877 Band: Band D Salary: Up to £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: Permanent role Location: Energy Centre, London, W12 - This is a hybrid role and the successful candidate will balance office working with home working. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Job Introduction We are looking for a talented Senior Software Engineer, with a good balance of technical and communication skills. You will be working with project and product managers, business analysts and technical leads to understand requirements and implement suitable technical solutions. Main Responsibilities You will be part of the Shortform Production and Publication team, which is comprised of a unique mix of front-end, back-end and broadcasting expertise. We are a highly collaborative team. We value our staff, offering regular training and development opportunities, as well as 'innovation time' - allowing dedicated time for self-improvement, learning and innovation. We take the time to reflect and improve our work through team retrospectives and individual mentoring. Our team provides broadcast critical software solutions for the creators of content across the BBC. As a senior software engineer, you will contribute to the development of features, fix bugs and issues, review code from others in the team and make a key contribution to the entire development lifecycle, from conception and discovery through development and delivery. Everybody on the team has a say in how we work and you will need to be able to work with others across disciplines. You will help create team goals and objectives, contribute feature ideas and discuss the future direction of the product, and give input in retrospectives on how we are performing as a team and what we can do to improve. Are you the right candidate? Here are the skills we are looking for, you may have experience of some, but not necessarily all of them: Real-world Java development, ideally in the context of microservices (Spring Boot) architecture Ability to rapidly acquire new software skills and work with new technologies A good understanding of web development technologies - HTTP/HTTPS, REST Experience in developing applications for deployment on Cloud based infrastructure, preferably AWS Demonstrable understanding of Test and Behaviour Driven Development A track record of producing maintainable code within collaborative environments Other desirable skills are: Knowledge of Kubernetes, Ansible and Docker Familiarity with development tools - Linux, Git, Gradle Knowledge of relational database design and querying concepts - SQL Knowledge of video formats/video processing About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.