Warehouse and Workshop Operative Full-time Permanent Melksham 24,600pa Do you have a keen interest in IT? Do you have good communication skills? Would you like to work for a growing company? If so this could be the role for you! We are recruiting for a Warehouse and Workshop Operative to join our growing client. Supporting with warehouse duties you will also be responsible for the monitoring and movement of parts and materials. Key Responsibilities: Picking and packing Overseeing incoming and outgoing deliveries Movement of stock on the system Identify compatible parts in stock Investigate and respond to logistical assistance requests Assist with general support calls Collaborate across departments: procurement team, service desk and engineering team Testing parts Breaking down parts Key Skills: An interest and understanding of IT Good written and verbal communication skills Ability to prioritise workload Must be able to pass security clearance checks This is a full-time permanent role working Monday - Friday 9.00am - 5.30pm Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Apr 19, 2025
Full time
Warehouse and Workshop Operative Full-time Permanent Melksham 24,600pa Do you have a keen interest in IT? Do you have good communication skills? Would you like to work for a growing company? If so this could be the role for you! We are recruiting for a Warehouse and Workshop Operative to join our growing client. Supporting with warehouse duties you will also be responsible for the monitoring and movement of parts and materials. Key Responsibilities: Picking and packing Overseeing incoming and outgoing deliveries Movement of stock on the system Identify compatible parts in stock Investigate and respond to logistical assistance requests Assist with general support calls Collaborate across departments: procurement team, service desk and engineering team Testing parts Breaking down parts Key Skills: An interest and understanding of IT Good written and verbal communication skills Ability to prioritise workload Must be able to pass security clearance checks This is a full-time permanent role working Monday - Friday 9.00am - 5.30pm Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Baltic Apprenticeships is excited to work alongside Cambridge Helpdesk who offer a wide array of online and in-person services to make customers' experience with them as comprehensive and welcoming as possible. As a Technical Support Engineer, you'll provide technical support and advice to their customers and collaborate with their staff on ongoing and new projects click apply for full job details
Apr 19, 2025
Full time
Baltic Apprenticeships is excited to work alongside Cambridge Helpdesk who offer a wide array of online and in-person services to make customers' experience with them as comprehensive and welcoming as possible. As a Technical Support Engineer, you'll provide technical support and advice to their customers and collaborate with their staff on ongoing and new projects click apply for full job details
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. The Technician Lead is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes, and delivery of key projects which will help grow our business in key segments. Key Responsibilities: Customer and Technical: Liaise with customers on large projects, manage expectations, and serve as the point of contact throughout the duration of works. Attend customer sites for meetings and progress reviews on key projects. Build and maintain strong relationships with customers, acting as a trusted point of contact. Collaborate with the Service Desk, Sales, and Operations teams to share key customer insights. Utilize cutting-edge software and technology, follow blueprints or engineering specifications to understand systems, and provide guidance as needed. Generate regular reports on completed invoiced work orders. Foster strong customer relationships through exceptional service. Communicate with supervisors, regional service managers, senior technicians, and customers to drive continuous improvement. Internal Controls and Administration: Proven experience in a service or field-based technician role. Strong knowledge of customer service principles. Excellent interpersonal skills with the ability to motivate technicians to deliver outstanding customer experiences. Effective communication skills. Analytical thinking and problem-solving abilities. Proficiency in using apps, diagnostic software, and the MS Office Suite. Skills and Capabilities: Strong people and communication skills with a positive mindset. Ability to work with minimal supervision. Relevant skill-based certifications. Availability for standby and callouts on a planned schedule, including weekdays, weekends, and bank holidays. Proficiency in using Microsoft Office Suite. Valid UK driver's license (company vehicle provided). Right to work in the UK. What You Can Look Forward To: Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing platforms. Company vehicle. A fast-paced working environment. An excellent working culture and community. A structured induction plan with continued learning and development. A key role where you can make a direct contribution to our business. Note: This list is not exhaustive. Your manager may assign additional tasks as required to complete the company strategy. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Apr 19, 2025
Full time
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. The Technician Lead is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes, and delivery of key projects which will help grow our business in key segments. Key Responsibilities: Customer and Technical: Liaise with customers on large projects, manage expectations, and serve as the point of contact throughout the duration of works. Attend customer sites for meetings and progress reviews on key projects. Build and maintain strong relationships with customers, acting as a trusted point of contact. Collaborate with the Service Desk, Sales, and Operations teams to share key customer insights. Utilize cutting-edge software and technology, follow blueprints or engineering specifications to understand systems, and provide guidance as needed. Generate regular reports on completed invoiced work orders. Foster strong customer relationships through exceptional service. Communicate with supervisors, regional service managers, senior technicians, and customers to drive continuous improvement. Internal Controls and Administration: Proven experience in a service or field-based technician role. Strong knowledge of customer service principles. Excellent interpersonal skills with the ability to motivate technicians to deliver outstanding customer experiences. Effective communication skills. Analytical thinking and problem-solving abilities. Proficiency in using apps, diagnostic software, and the MS Office Suite. Skills and Capabilities: Strong people and communication skills with a positive mindset. Ability to work with minimal supervision. Relevant skill-based certifications. Availability for standby and callouts on a planned schedule, including weekdays, weekends, and bank holidays. Proficiency in using Microsoft Office Suite. Valid UK driver's license (company vehicle provided). Right to work in the UK. What You Can Look Forward To: Competitive salary and benefits, including pension, healthcare, life insurance, and wellbeing platforms. Company vehicle. A fast-paced working environment. An excellent working culture and community. A structured induction plan with continued learning and development. A key role where you can make a direct contribution to our business. Note: This list is not exhaustive. Your manager may assign additional tasks as required to complete the company strategy. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Service Desk Analyst, IT Support Engineer, ITIL, AV, Audio Visual, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory, AV / Audio Visual and maybe even SharePoint. Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. Because of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred. This role also has the chance to progress as they love to promote from within. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Apr 18, 2025
Full time
Service Desk Analyst, IT Support Engineer, ITIL, AV, Audio Visual, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory, AV / Audio Visual and maybe even SharePoint. Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. Because of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred. This role also has the chance to progress as they love to promote from within. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Back 2 Work Complete Training
Dudley, West Midlands
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 18, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Role: Service Desk Engineer Area: Sheffield Salary: 32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects, with progression plans in place to continue your career development. This is an outstanding opportunity for an IT professional to catapult their IT careers! Please do not waste anytime and apply right now! Skillset: Windows Server Office 365 DNS/DHCP Azure AD Routing / Networks Excellent Customer Service Desirable: Firewalls Backups Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2025
Full time
Role: Service Desk Engineer Area: Sheffield Salary: 32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects, with progression plans in place to continue your career development. This is an outstanding opportunity for an IT professional to catapult their IT careers! Please do not waste anytime and apply right now! Skillset: Windows Server Office 365 DNS/DHCP Azure AD Routing / Networks Excellent Customer Service Desirable: Firewalls Backups Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job: IT Field Engineer Location: Field based in the Sheffield area Salary: £28,000 £32,000 DOE + Car Allowance & Benefits Verus Recruitment is exclusively supporting our client a growing IT services provider as they look to add a talented IT Field Engineer to their team. This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both. You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships with end users who depend on your expertise. No two days will be the same and your work will have real impact. It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here s how you ll benefit: Work that makes a real impact You'll be the face of our support team across local client sites, solving real problems and keeping businesses running smoothly.7 Enjoy variety and independence With a field-based schedule across 6 7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career Access funded training tailored to your career path, plus regular reviews to help you progress. Be part of a supportive team Work alongside passionate professionals who value collaboration, integrity, and great customer service. What you ll do: Act as the first point of contact for technical issues across multiple customer sites. Build, install and configure devices, servers, and network infrastructure. Support and maintain backup systems, Windows environments, and Office 365. Troubleshoot issues with AV equipment and other onsite tech. Work closely with the Service Desk team to resolve tickets efficiently. Provide a friendly, approachable and knowledgeable presence that clients can rely on. What you ll bring: Minimum 3 years' experience in a similar onsite IT support or field-based role. Strong knowledge of Windows 11, Windows Server, networking, and Office 365. Excellent troubleshooting and customer service skills. A proactive, friendly attitude with clear communication skills. Full, clean UK driving licence (essential) Your benefits: Starting salary of £28,000 £32,000 salary (depending on experience). Car allowance. All business mileage and expenses covered. 24 days holiday, plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards. Funded training and development. Annual performance-based salary reviews. Regular team socials and a friendly, collaborative environment. Company culture: Join a team of real-life tech enthusiasts who are passionate about delivering exceptional IT support. They pride ourselves on a friendly, jargon-free approach, ensuring their clients receive a reliable and personalised service. Our clients culture is built on teamwork, integrity, and continuous improvement, creating an environment where both clients and employees thrive. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Ready to take the next step? If this role sounds like the right fit for you, just click apply to send us your CV. Want to find out more first? We re happy to chat. Call us on (phone number removed) or email (url removed) .
Apr 18, 2025
Full time
Job: IT Field Engineer Location: Field based in the Sheffield area Salary: £28,000 £32,000 DOE + Car Allowance & Benefits Verus Recruitment is exclusively supporting our client a growing IT services provider as they look to add a talented IT Field Engineer to their team. This is a fantastic opportunity to bring together your technical skills and customer-focused approach in a business that genuinely values both. You'll be working across multiple client sites in the Sheffield area, delivering hands-on support and building trusted relationships with end users who depend on your expertise. No two days will be the same and your work will have real impact. It's a role that combines independence with teamwork, giving you the variety of site-based work alongside the backing of a friendly and knowledgeable Service Desk team. Here s how you ll benefit: Work that makes a real impact You'll be the face of our support team across local client sites, solving real problems and keeping businesses running smoothly.7 Enjoy variety and independence With a field-based schedule across 6 7 customer sites, every day brings new challenges and opportunities. Get rewarded for your expertise Earn a competitive salary, plus car allowance, all business expenses covered, and enjoy a generous benefits package. Develop your skills and grow your career Access funded training tailored to your career path, plus regular reviews to help you progress. Be part of a supportive team Work alongside passionate professionals who value collaboration, integrity, and great customer service. What you ll do: Act as the first point of contact for technical issues across multiple customer sites. Build, install and configure devices, servers, and network infrastructure. Support and maintain backup systems, Windows environments, and Office 365. Troubleshoot issues with AV equipment and other onsite tech. Work closely with the Service Desk team to resolve tickets efficiently. Provide a friendly, approachable and knowledgeable presence that clients can rely on. What you ll bring: Minimum 3 years' experience in a similar onsite IT support or field-based role. Strong knowledge of Windows 11, Windows Server, networking, and Office 365. Excellent troubleshooting and customer service skills. A proactive, friendly attitude with clear communication skills. Full, clean UK driving licence (essential) Your benefits: Starting salary of £28,000 £32,000 salary (depending on experience). Car allowance. All business mileage and expenses covered. 24 days holiday, plus bank holidays. Your birthday off, fully paid. Company pension scheme. Perkbox employee rewards. Funded training and development. Annual performance-based salary reviews. Regular team socials and a friendly, collaborative environment. Company culture: Join a team of real-life tech enthusiasts who are passionate about delivering exceptional IT support. They pride ourselves on a friendly, jargon-free approach, ensuring their clients receive a reliable and personalised service. Our clients culture is built on teamwork, integrity, and continuous improvement, creating an environment where both clients and employees thrive. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Ready to take the next step? If this role sounds like the right fit for you, just click apply to send us your CV. Want to find out more first? We re happy to chat. Call us on (phone number removed) or email (url removed) .
Back 2 Work Complete Training
Walsall, Staffordshire
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 18, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
We are offering a role for a driven and experienced Product Development Engineer, in order to become an integral part of our expanding team, We blend heritage craftsmanship with forward thinking processes and as our Product Development Engineer, this role is key in helping us deliver excellence at every stage of production. Established for many many years, offering a range of different manufacturing processes, providing top quality products into a wide variety of different manufacturing industry sectors. We are an Award-winning business, renowned for our luxury products Commutable from Birmingham, Wolverhampton, Walsall, Dudley, Norton Canes, Aldridge, Stourbridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield and Tyseley KEY BENEFITS Salary: Up to £45,000 Dependant on experience Plenty of free parking on site Exquisite working environment Lunchtime Friday finish Recent investment Long established and stable business Top quality products Charity events Friendly, supportive team RESPONSIBILITIES for PRODUCT DEVELOPMENT ENGINEER Design and develop high-quality products using CAD software, primarily Autodesk Inventor Produce accurate technical drawings and specifications to guide manufacturing processes Collaborate closely with production and engineering teams to ensure designs are practical, cost-effective, and aligned with our quality standards Uphold the integrity of our design and development work REQUIREMENTS for PRODUCT DEVELOPMENT ENGINEER Proficiency in 3D CAD software (Autodesk Inventor preferred). Ideally, an understanding of metals, fabrication techniques, and machining processes. Expertise in Autodesk Inventor and familiarity with Autodesk Vault preferred but experience with other CAD systems will be considered Background in shop floor machining or hands-on manufacturing environments. Experience producing BOMs (Bills of Materials) and technical documentation for manufacturing. A degree in Mechanical Engineering or a related discipline. WHY JOIN US? We don t just design we create heirloom-quality products that define luxury interiors. Join a company where innovation is rooted in tradition, and your technical skills will help shape exceptional outcomes every day. If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW! Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994
Apr 18, 2025
Full time
We are offering a role for a driven and experienced Product Development Engineer, in order to become an integral part of our expanding team, We blend heritage craftsmanship with forward thinking processes and as our Product Development Engineer, this role is key in helping us deliver excellence at every stage of production. Established for many many years, offering a range of different manufacturing processes, providing top quality products into a wide variety of different manufacturing industry sectors. We are an Award-winning business, renowned for our luxury products Commutable from Birmingham, Wolverhampton, Walsall, Dudley, Norton Canes, Aldridge, Stourbridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield and Tyseley KEY BENEFITS Salary: Up to £45,000 Dependant on experience Plenty of free parking on site Exquisite working environment Lunchtime Friday finish Recent investment Long established and stable business Top quality products Charity events Friendly, supportive team RESPONSIBILITIES for PRODUCT DEVELOPMENT ENGINEER Design and develop high-quality products using CAD software, primarily Autodesk Inventor Produce accurate technical drawings and specifications to guide manufacturing processes Collaborate closely with production and engineering teams to ensure designs are practical, cost-effective, and aligned with our quality standards Uphold the integrity of our design and development work REQUIREMENTS for PRODUCT DEVELOPMENT ENGINEER Proficiency in 3D CAD software (Autodesk Inventor preferred). Ideally, an understanding of metals, fabrication techniques, and machining processes. Expertise in Autodesk Inventor and familiarity with Autodesk Vault preferred but experience with other CAD systems will be considered Background in shop floor machining or hands-on manufacturing environments. Experience producing BOMs (Bills of Materials) and technical documentation for manufacturing. A degree in Mechanical Engineering or a related discipline. WHY JOIN US? We don t just design we create heirloom-quality products that define luxury interiors. Join a company where innovation is rooted in tradition, and your technical skills will help shape exceptional outcomes every day. If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW! Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994
Senior Recruiters or Recruitment Consutants- Engineering, Industrial, Commercial or the Logistics sector Location:- Manchester Salary/Rate: £28,000 - £35,000 basic plus commission on top Apply Now The role My client a small independent recruiter and who is now looking for ambitious Senior Recruitment Consultants or Recruitment Consultants who have proven experience within the Engineering, Industrial, Commercial or the Logistics sector to join their growing business. You will be responsible and have total autonomy for your desk/ division within temps or perms and you will have the whole of the UK as your area. It s an exciting and fascinating opportunity and offering the succesful candidate a step into a management role for the right person in the near future. You will benefit from their strong reputation in the market and existing warm relationships while also building your own client and candidate network. You will benefit from the latest recruitment technology automation to allow you to focus on success. How do my clients values fit with yours? Delivery . Delivering on their commitments by endeavouring every day to improve and exceed expectations. Transparency. They are clear about what they can and cannot offer, clients, candidates and staff can expect from my client and what they expect from them. Integrity. To build long term relationships, they always act with integrity at all times and conduct themselves in a proper and professional manner. Compliance . They focus on quality and this guides them through the ever-changing legal and compliance landscape, minimising risk and motivating them to be the best at what they do. My client's approach to ED&I My client is committed to promoting equal opportunities and providing an inclusive workplace where everyone s voice is heard and valued. For them equity, diversity and inclusion is about recognising, appreciating and understanding that every individual is different. Everyone is valued and respected, with selection for recruitment, training and promotion always based on professional criteria. Learning & Development Rewarding success and supporting personal development are vital for their future growth, and they provide a variety of opportunities to support you in achieving your career goals. My client offers a comprehensive training and development programme that starts as soon as you do! Benefits My client value their employees and offer a market-leading benefits package. Flexible working is standard to help facilitate a better work/life balance, A great basic salary up to 32K which is regularly reviewed, lucrative commission structure, monthly and annual incentives. Clear and transparent progression structure through their competency framework so you can manage your own career. Enhanced, ongoing professional training in addition to 23 days of annual leave (minimum), you have the opportunity to buy additional days and accrue more days through promotion and length of service. About you Are you an experienced recruiter within the Engineering, Industreial, Commercial or Logistics sector? Are you self-motivated, driven and ambitious with a genuine desire to succeed? About my client They are a boutique leading recruitment agency, providing a range of recruitment on a contract and Permanent services to their clients and candidates throughout the North West region and the UK. My clients consultative approach focuses on initiating and sustaining long-standing trusted partnerships with all clients whilst delivering a high quality, professional service. Their success comes down to their people, their collaborative and supportive environment enables you to grow your career in line with your aspirations. Ready to take the next step? If you are interested in this opportunity and have a solid recruitment background within any of the above sector's - we would like to hear from you
Apr 18, 2025
Full time
Senior Recruiters or Recruitment Consutants- Engineering, Industrial, Commercial or the Logistics sector Location:- Manchester Salary/Rate: £28,000 - £35,000 basic plus commission on top Apply Now The role My client a small independent recruiter and who is now looking for ambitious Senior Recruitment Consultants or Recruitment Consultants who have proven experience within the Engineering, Industrial, Commercial or the Logistics sector to join their growing business. You will be responsible and have total autonomy for your desk/ division within temps or perms and you will have the whole of the UK as your area. It s an exciting and fascinating opportunity and offering the succesful candidate a step into a management role for the right person in the near future. You will benefit from their strong reputation in the market and existing warm relationships while also building your own client and candidate network. You will benefit from the latest recruitment technology automation to allow you to focus on success. How do my clients values fit with yours? Delivery . Delivering on their commitments by endeavouring every day to improve and exceed expectations. Transparency. They are clear about what they can and cannot offer, clients, candidates and staff can expect from my client and what they expect from them. Integrity. To build long term relationships, they always act with integrity at all times and conduct themselves in a proper and professional manner. Compliance . They focus on quality and this guides them through the ever-changing legal and compliance landscape, minimising risk and motivating them to be the best at what they do. My client's approach to ED&I My client is committed to promoting equal opportunities and providing an inclusive workplace where everyone s voice is heard and valued. For them equity, diversity and inclusion is about recognising, appreciating and understanding that every individual is different. Everyone is valued and respected, with selection for recruitment, training and promotion always based on professional criteria. Learning & Development Rewarding success and supporting personal development are vital for their future growth, and they provide a variety of opportunities to support you in achieving your career goals. My client offers a comprehensive training and development programme that starts as soon as you do! Benefits My client value their employees and offer a market-leading benefits package. Flexible working is standard to help facilitate a better work/life balance, A great basic salary up to 32K which is regularly reviewed, lucrative commission structure, monthly and annual incentives. Clear and transparent progression structure through their competency framework so you can manage your own career. Enhanced, ongoing professional training in addition to 23 days of annual leave (minimum), you have the opportunity to buy additional days and accrue more days through promotion and length of service. About you Are you an experienced recruiter within the Engineering, Industreial, Commercial or Logistics sector? Are you self-motivated, driven and ambitious with a genuine desire to succeed? About my client They are a boutique leading recruitment agency, providing a range of recruitment on a contract and Permanent services to their clients and candidates throughout the North West region and the UK. My clients consultative approach focuses on initiating and sustaining long-standing trusted partnerships with all clients whilst delivering a high quality, professional service. Their success comes down to their people, their collaborative and supportive environment enables you to grow your career in line with your aspirations. Ready to take the next step? If you are interested in this opportunity and have a solid recruitment background within any of the above sector's - we would like to hear from you
Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
Apr 17, 2025
Full time
Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.
Junior 1st Line IT Engineer Bewbush, Crawley IT Managed Services 24,000 The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Bewbush, Crawley. You will be primarily based on-site at one of their customers within the Education sector in Bewbush, working alongside a Senior Engineer who will guide you and train you. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving issues over the phone, email, and deskside support Logging and resolving tickets as swiftly and efficiently as possible If you are unable to resolve a technical issue, pass through to senior members of the team Manage multiple tickets at one time This role will pay a starting salary of 24,000 + a company benefits package. If you would be interested in finding out more about this opportunity, please click 'APPLY' along with your most recent CV and we'll be in contact as soon as possible.
Apr 17, 2025
Full time
Junior 1st Line IT Engineer Bewbush, Crawley IT Managed Services 24,000 The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Bewbush, Crawley. You will be primarily based on-site at one of their customers within the Education sector in Bewbush, working alongside a Senior Engineer who will guide you and train you. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving issues over the phone, email, and deskside support Logging and resolving tickets as swiftly and efficiently as possible If you are unable to resolve a technical issue, pass through to senior members of the team Manage multiple tickets at one time This role will pay a starting salary of 24,000 + a company benefits package. If you would be interested in finding out more about this opportunity, please click 'APPLY' along with your most recent CV and we'll be in contact as soon as possible.
IT Systems Administrator, £35K - £45K, Worcester, Worcestershire + hybrid working IT Administrator jobs, Systems Administrator jobs, Infrastructure Support jobs. Hybrid working based in the Worcester office, with flexibility to work from home. £35K £45K salary guide + bonus + pension + 25 days holiday plus bank holidays. Established, growing software business part of an international group of technology companies. Hands-on, varied role supporting internal IT systems across on-premise and cloud environments. Supportive company culture with a focus on collaboration, learning, and flexibility. Are you an experienced IT Administrator or Systems Engineer looking for a role where you ll support a wide range of technologies from laptops and local networks to VMware and cloud infrastructure? This is a fantastic opportunity to join a globally connected software development company, where your work will support critical engineering and R&D applications used in mobility and test automation environments. The business develops industry-leading automation and data management software, used by customers globally in automotive and scientific sectors. The core development team is UK-based but works closely with international colleagues in a flexible, agile environment. Your background as an IT Administrator: Experience with Windows and Linux server administration (on-prem and in-cloud). Hands-on support of laptops and desktops (Windows OS). Experience managing Microsoft 365, Teams, and SharePoint. Familiarity with VMware virtualisation platforms. Strong networking knowledge routing, VPNs, firewalls, switches. Understanding of IT security principles and best practices. Awareness of cloud infrastructure (Azure or similar), Infrastructure-as-Code, or Kubernetes is a bonus. Good problem-solving, communication, and organisational skills. IT Administrator responsibilities: Provide desktop/laptop hardware and software support to internal users. Maintain Windows and Linux servers across hybrid environments. Support and manage virtual infrastructure using VMware. Administer local area networks, firewalls, and connectivity. Manage Microsoft 365 services and collaborate on user access control. Provide input on cloud infrastructure projects and engineering tools. Contribute to IT security and system resilience improvements. Participate in occasional out-of-hours support or on-site tasks as needed. This IT Administrator job is commutable from: Worcester, Kidderminster, Redditch, Cheltenham, Gloucester, Evesham, Tewkesbury, Hereford, Birmingham, and surrounding areas. To apply, please send your CV to James Brocklehurst at Euro Projects Recruitment Ltd. Please note that if you are not contacted within the next ten days, your application may not have been successful on this occasion. We thank you for your interest.
Apr 17, 2025
Full time
IT Systems Administrator, £35K - £45K, Worcester, Worcestershire + hybrid working IT Administrator jobs, Systems Administrator jobs, Infrastructure Support jobs. Hybrid working based in the Worcester office, with flexibility to work from home. £35K £45K salary guide + bonus + pension + 25 days holiday plus bank holidays. Established, growing software business part of an international group of technology companies. Hands-on, varied role supporting internal IT systems across on-premise and cloud environments. Supportive company culture with a focus on collaboration, learning, and flexibility. Are you an experienced IT Administrator or Systems Engineer looking for a role where you ll support a wide range of technologies from laptops and local networks to VMware and cloud infrastructure? This is a fantastic opportunity to join a globally connected software development company, where your work will support critical engineering and R&D applications used in mobility and test automation environments. The business develops industry-leading automation and data management software, used by customers globally in automotive and scientific sectors. The core development team is UK-based but works closely with international colleagues in a flexible, agile environment. Your background as an IT Administrator: Experience with Windows and Linux server administration (on-prem and in-cloud). Hands-on support of laptops and desktops (Windows OS). Experience managing Microsoft 365, Teams, and SharePoint. Familiarity with VMware virtualisation platforms. Strong networking knowledge routing, VPNs, firewalls, switches. Understanding of IT security principles and best practices. Awareness of cloud infrastructure (Azure or similar), Infrastructure-as-Code, or Kubernetes is a bonus. Good problem-solving, communication, and organisational skills. IT Administrator responsibilities: Provide desktop/laptop hardware and software support to internal users. Maintain Windows and Linux servers across hybrid environments. Support and manage virtual infrastructure using VMware. Administer local area networks, firewalls, and connectivity. Manage Microsoft 365 services and collaborate on user access control. Provide input on cloud infrastructure projects and engineering tools. Contribute to IT security and system resilience improvements. Participate in occasional out-of-hours support or on-site tasks as needed. This IT Administrator job is commutable from: Worcester, Kidderminster, Redditch, Cheltenham, Gloucester, Evesham, Tewkesbury, Hereford, Birmingham, and surrounding areas. To apply, please send your CV to James Brocklehurst at Euro Projects Recruitment Ltd. Please note that if you are not contacted within the next ten days, your application may not have been successful on this occasion. We thank you for your interest.
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 17, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Back 2 Work Complete Training
Shirley, West Midlands
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 17, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 17, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Back 2 Work Complete Training
Sandwell, West Midlands
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Apr 17, 2025
Full time
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues Obtain both technical information and business impact to enable support teams to resolve incidents effectively. Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS Excellent communication skills A desire to provide customers with excellent services A desire to learn new skills Ability to work in a great team Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers Ability to use problem-solving techniques to capture details and make sound decisions Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are currently undertaking a group wide digital transformation. We have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2nd Line Support Engineer to join us on a full-time, permanent basis. Actual role title IT Technical Support Engineer The Benefits Salary of £33,666- £39,187 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location You ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces. So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2nd line, desktop support, for numerous sites across our park locations. You will be working on the support and resolution of broad ranging issues across our hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Outlook & Exchange, Active Directory, Endpoint, etc. There s a lot going on, with plenty of opportunity to gain in-depth technical experience. You would receive continuous training and development, to enable you to progress your skills and your career - lots of opportunity to learn! The role will also see you contribute to several key IT projects including our Windows 11 rollout, ongoing cloud migration, and our Cyber Security program. About You To be considered as our 2nd Line Support Engineer, you will need: Significant experience of 2nd line/ desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and Active Directory Degree in IT The ability to work well under pressure to strict deadlines Excellent communication skills and a confident telephone manner Hold a full UK driving license We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a 2nd Line Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Apr 17, 2025
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are currently undertaking a group wide digital transformation. We have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans. We are now looking for a 2nd Line Support Engineer to join us on a full-time, permanent basis. Actual role title IT Technical Support Engineer The Benefits Salary of £33,666- £39,187 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location You ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces. So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you! The Role You will be responsible for the 2nd line, desktop support, for numerous sites across our park locations. You will be working on the support and resolution of broad ranging issues across our hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Outlook & Exchange, Active Directory, Endpoint, etc. There s a lot going on, with plenty of opportunity to gain in-depth technical experience. You would receive continuous training and development, to enable you to progress your skills and your career - lots of opportunity to learn! The role will also see you contribute to several key IT projects including our Windows 11 rollout, ongoing cloud migration, and our Cyber Security program. About You To be considered as our 2nd Line Support Engineer, you will need: Significant experience of 2nd line/ desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and Active Directory Degree in IT The ability to work well under pressure to strict deadlines Excellent communication skills and a confident telephone manner Hold a full UK driving license We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a 2nd Line Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
Maintenance Operations Stores Contact £15.00 per hour (Umbrella) Chesterfield 12 Month Contract Role Summary: Our client is currently searching for a Maintenance Operations Stores Contact to join their team in Chesterfield. The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to our clients customer base through parts and warehouse management in the Barlborough Stores. Responsibilities: Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and our clients stock requirements. Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained. Monitor and recommend training requirements, manufacturer and our clients accreditations Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments. Pro-active in maintaining good levels of morale through effective communication. A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate. Responsible for adhering to all our clients H&S guidelines and escalating into the Maintenance Operations Manager where appropriate. Assist the Maintenance Operations Manager with Maintenance Ops CI. Requirement to attend any training courses appropriate to the role, on or off their normal place of work. Responding to requests and enquiries from other departments in a timely manner. Utilising system reports and contractual information to plan and maintain spares availability for the company's storage locations. To maintain minimum/maximum stock levels within budgetary target. Liaise directly with external suppliers included within the approved our client's supplier database. Monitoring the shipment to and from repair centres of Customer Property and our clients' assets. Arrange van collections and liaise with all our clients' approved couriers Skills required for the job: Ability to support their Team Leader and Line Manager through transformational changes. Ability to process complex ideas and think logically; perceives and understands others. Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action. Acts with integrity and takes responsibility for own actions and responses Customer facing; strong interpersonal skills, assertive, financial awareness. Experience Required: Strong problem-solving skills with a logical mind Excellent oral and written communication and presentation skills Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision Excellent attention to detail Positive, ambitious, proactive and enthusiastic to change Ability to multi-task in a fast-paced environment Forklift Truck Experience - Preferable
Apr 17, 2025
Contractor
Maintenance Operations Stores Contact £15.00 per hour (Umbrella) Chesterfield 12 Month Contract Role Summary: Our client is currently searching for a Maintenance Operations Stores Contact to join their team in Chesterfield. The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to our clients customer base through parts and warehouse management in the Barlborough Stores. Responsibilities: Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and our clients stock requirements. Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained. Monitor and recommend training requirements, manufacturer and our clients accreditations Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments. Pro-active in maintaining good levels of morale through effective communication. A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate. Responsible for adhering to all our clients H&S guidelines and escalating into the Maintenance Operations Manager where appropriate. Assist the Maintenance Operations Manager with Maintenance Ops CI. Requirement to attend any training courses appropriate to the role, on or off their normal place of work. Responding to requests and enquiries from other departments in a timely manner. Utilising system reports and contractual information to plan and maintain spares availability for the company's storage locations. To maintain minimum/maximum stock levels within budgetary target. Liaise directly with external suppliers included within the approved our client's supplier database. Monitoring the shipment to and from repair centres of Customer Property and our clients' assets. Arrange van collections and liaise with all our clients' approved couriers Skills required for the job: Ability to support their Team Leader and Line Manager through transformational changes. Ability to process complex ideas and think logically; perceives and understands others. Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action. Acts with integrity and takes responsibility for own actions and responses Customer facing; strong interpersonal skills, assertive, financial awareness. Experience Required: Strong problem-solving skills with a logical mind Excellent oral and written communication and presentation skills Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision Excellent attention to detail Positive, ambitious, proactive and enthusiastic to change Ability to multi-task in a fast-paced environment Forklift Truck Experience - Preferable
This is a fantastic opportunity for a driven IT Support Administrator looking to join a small IT consultancy and support enterprise clients. With self-motivation, a curious nature, and on-the-job challenges, you'll deepen your technical expertise and, over time, have the opportunity to progress into a client-facing consulting role. We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas, a bright and inquisitive mind, a friendly personality and excellent communication, and the drive to help us achieve our business growth. If that sounds like you, we want to hear from you Role info: IT Support Administrator Home Based with some travel to meetings and company days (travel to client sites in the future) £25,000 - £30,000 Plus Benefits Including Employer Pension Contribution and More Values / Culture: Do the Right Thing, Live up to our Commitments, Learn from Mistakes, Collaborate, Respect Others, Take Ownership, Care for Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: IT Support, Customer Service, Customer Support, Helpdesk Support, Desktop Support, MS Office 365 Who we are: Established in 2002, we were founded on a passion for bringing the very best people, experience and innovation together to help businesses work smarter, better and faster. In fact, we pride ourselves for always excelling in doing the right thing, so we're the best in our market providing products / consultancy / services for Strategic Portfolio Management, Agile, ECM and Automation Solutions across Europe, Middle East & Africa. With offices in the UK, Dubai, Czech Republic, Netherlands and Sweden, our dedicated team provides a breadth of services spanning consultancy, project implementation and support & training. Everything we do is about enabling our clients to succeed by bringing the very best people, experience and innovation together. We are excited to offer an opportunity to join our team at a pivotal point in the company's growth journey. The IT Support Administrator Role: We are seeking a driven and proactive IT Administrator with a strong desire to grow into the Enterprise Tooling space. This is an excellent opportunity for an IT support professional eager to advance their career in IT administration and development. You will have a passion for problem-solving, enjoy tackling complex challenges, and possess a curious mindset when it comes to researching and learning new technologies. You will be joining a small, dynamic company-meaning you must be ready to embrace the variety and challenges that come with that environment-while also supporting large corporate and enterprise clients. You will be enthusiastic about learning, excited by new projects, and keen to take on challenges. This role offers a fantastic pathway for someone looking to deepen their technical expertise while progressing into a client-facing consulting position in the future. What your day-to-day might look like: • Assisting with the maintenance of O365 Security suite i.e. InTune, Azure AD, Entra and completing regular monitoring for compliance issues • Assisting with the implantation of a new policy for Intune to comply with ISO27001 • Setting up new laptops using CoPilot and managing the delivery and collection from employees • Providing support for Troubleshooting issues with users, laptops, OS, o365 • Maintaining the servers and providing support and troubleshooting • Maintaining Azure based infrastructure • Supporting the CTO to ensure compliance for ISO27001 with SSO, Azure Policies, Entra, 2FA, Intune, ISO27001 standards for suppliers, policies, process and procedures • Supporting the CTO on internal projects as required • Providing excellent customer support at all levels • Assisting the Customer Support Desk with incidents About you: • Previous IT administration experience with the products mentioned below • Possess confident communication skills with a desire to progress your career within an ambitious Tech Software and Consultancy firm • A likeable personality with excellent internal and external customer facing, communication and presentation skills • Possess and able to maintain a good working knowledge of the current and upcoming IT roadmap to provide best practice advice • Proficient user of IT Software, Microsoft Office suite, CRM/Project Management tools • Curious to find out answers to questions and solutions to challenges through research • Ability to lend your hand to any opportunity • Fluent written and spoken communication in English is essential (other Northern European languages could be an advantage) • Passionate and professional at all times • Excellent organisational skills with the ability to prioritise tasks • Able to perform to a high standard whilst balancing the priorities and deadlines of multiple concurrent projects • An ambition and desire to grow a successful career You will have experience / knowledge of the following products: • SQL, Java, VBA, JavaScript, XML, REST APIs, SOAP, JSON, PowerShell, Power Automate • Codeless systems • Enterprise software • OS Windows, Unix, Linux • DBs, SQL Server, Oracle, PostGreSQL • Web servers, Tomcat, IIS • Web security standards, SSL, DMARC, SPF We pride ourselves on taking the development of our people seriously and are pleased to offer: • Competitive salary depending on experience • 25 days Annual Leave (Not including Bank Holidays) plus additional holiday days based on length of service in future • Employer Pension contribution of 5% of salary • Remote Working with Suitable IT Infrastructure & Equipment provided • Professional development allowance • The opportunity to learn through on-the-job challenges and career progression into a consultancy role in future Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: 1st Line IT Support, IT Support Technician, Helpdesk Support Technician, Service Desk Analyst, IT Helpdesk Analyst, Technical Support Specialist, 1st Line Support Engineer, Desktop Support Technician, IT Support Engineer, Technical Support Engineer, Desktop Support Engineer, 2nd Line Support Analyst, Systems Support Specialist, IT Service Desk Analyst, IT Operations Support, Technology Support Specialist, Client IT Support Specialist Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2025
Full time
This is a fantastic opportunity for a driven IT Support Administrator looking to join a small IT consultancy and support enterprise clients. With self-motivation, a curious nature, and on-the-job challenges, you'll deepen your technical expertise and, over time, have the opportunity to progress into a client-facing consulting role. We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas, a bright and inquisitive mind, a friendly personality and excellent communication, and the drive to help us achieve our business growth. If that sounds like you, we want to hear from you Role info: IT Support Administrator Home Based with some travel to meetings and company days (travel to client sites in the future) £25,000 - £30,000 Plus Benefits Including Employer Pension Contribution and More Values / Culture: Do the Right Thing, Live up to our Commitments, Learn from Mistakes, Collaborate, Respect Others, Take Ownership, Care for Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: IT Support, Customer Service, Customer Support, Helpdesk Support, Desktop Support, MS Office 365 Who we are: Established in 2002, we were founded on a passion for bringing the very best people, experience and innovation together to help businesses work smarter, better and faster. In fact, we pride ourselves for always excelling in doing the right thing, so we're the best in our market providing products / consultancy / services for Strategic Portfolio Management, Agile, ECM and Automation Solutions across Europe, Middle East & Africa. With offices in the UK, Dubai, Czech Republic, Netherlands and Sweden, our dedicated team provides a breadth of services spanning consultancy, project implementation and support & training. Everything we do is about enabling our clients to succeed by bringing the very best people, experience and innovation together. We are excited to offer an opportunity to join our team at a pivotal point in the company's growth journey. The IT Support Administrator Role: We are seeking a driven and proactive IT Administrator with a strong desire to grow into the Enterprise Tooling space. This is an excellent opportunity for an IT support professional eager to advance their career in IT administration and development. You will have a passion for problem-solving, enjoy tackling complex challenges, and possess a curious mindset when it comes to researching and learning new technologies. You will be joining a small, dynamic company-meaning you must be ready to embrace the variety and challenges that come with that environment-while also supporting large corporate and enterprise clients. You will be enthusiastic about learning, excited by new projects, and keen to take on challenges. This role offers a fantastic pathway for someone looking to deepen their technical expertise while progressing into a client-facing consulting position in the future. What your day-to-day might look like: • Assisting with the maintenance of O365 Security suite i.e. InTune, Azure AD, Entra and completing regular monitoring for compliance issues • Assisting with the implantation of a new policy for Intune to comply with ISO27001 • Setting up new laptops using CoPilot and managing the delivery and collection from employees • Providing support for Troubleshooting issues with users, laptops, OS, o365 • Maintaining the servers and providing support and troubleshooting • Maintaining Azure based infrastructure • Supporting the CTO to ensure compliance for ISO27001 with SSO, Azure Policies, Entra, 2FA, Intune, ISO27001 standards for suppliers, policies, process and procedures • Supporting the CTO on internal projects as required • Providing excellent customer support at all levels • Assisting the Customer Support Desk with incidents About you: • Previous IT administration experience with the products mentioned below • Possess confident communication skills with a desire to progress your career within an ambitious Tech Software and Consultancy firm • A likeable personality with excellent internal and external customer facing, communication and presentation skills • Possess and able to maintain a good working knowledge of the current and upcoming IT roadmap to provide best practice advice • Proficient user of IT Software, Microsoft Office suite, CRM/Project Management tools • Curious to find out answers to questions and solutions to challenges through research • Ability to lend your hand to any opportunity • Fluent written and spoken communication in English is essential (other Northern European languages could be an advantage) • Passionate and professional at all times • Excellent organisational skills with the ability to prioritise tasks • Able to perform to a high standard whilst balancing the priorities and deadlines of multiple concurrent projects • An ambition and desire to grow a successful career You will have experience / knowledge of the following products: • SQL, Java, VBA, JavaScript, XML, REST APIs, SOAP, JSON, PowerShell, Power Automate • Codeless systems • Enterprise software • OS Windows, Unix, Linux • DBs, SQL Server, Oracle, PostGreSQL • Web servers, Tomcat, IIS • Web security standards, SSL, DMARC, SPF We pride ourselves on taking the development of our people seriously and are pleased to offer: • Competitive salary depending on experience • 25 days Annual Leave (Not including Bank Holidays) plus additional holiday days based on length of service in future • Employer Pension contribution of 5% of salary • Remote Working with Suitable IT Infrastructure & Equipment provided • Professional development allowance • The opportunity to learn through on-the-job challenges and career progression into a consultancy role in future Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: 1st Line IT Support, IT Support Technician, Helpdesk Support Technician, Service Desk Analyst, IT Helpdesk Analyst, Technical Support Specialist, 1st Line Support Engineer, Desktop Support Technician, IT Support Engineer, Technical Support Engineer, Desktop Support Engineer, 2nd Line Support Analyst, Systems Support Specialist, IT Service Desk Analyst, IT Operations Support, Technology Support Specialist, Client IT Support Specialist Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.