We are seeking a highly skilled and experienced Network Security Engineer to join our dynamic Operational Technology (OT) Infrastructure team at Thames Water. As a Network Security Engineer, you will play a critical role in ensuring the reliability, availability, and security of our network infrastructure across both IT and OT environments. This position requires strong expertise in network security technologies, routing protocols, and firewall administration, along with a deep understanding of service delivery within a complex enterprise setting. You will work closely with key stakeholders, third-party suppliers, and internal teams to support BAU operations, contribute to the security strategy, and drive continual service improvement. What you'll do as a Network Security Engineer Network Security & System Reliability: Act as SME for Network Security, delivering technical guidance across Digital and Operational teams. Maintain and support all IT and OT Network Security assets, systems, and appliances to ensure 99.98% availability. Deliver updates and upgrades to network components, including Switches, Routers, Firewalls and network security applications in line with defined schedules. Ensure continuity of service and system performance through effective configuration management, firmware maintenance, and standards compliance. Technical Development & Cyber Risk Mitigation: Provide technical input to the development and maintenance of network security strategies, policies, and procedures. Contribute to high- and low-level network security design documentation to support delivery across all environments. Identify and escalate cyber and operational risks to ensure the integrity and resilience of the network. Manage security appliances and platforms such as Fortinet, CheckPoint, Cisco Security, Ivanti Secure, NAC and PAM with technologies such as VPN, IPSec, and deep packet inspection. Infrastructure Management & Operational Assurance: Administer routing protocols (OSPF, RIP, BGP, MPLS, NAT) and switching technologies (STP, MRP, VLAN, ARP) in line with architecture standards. Oversee the delivery and effectiveness of key security technologies, including DNS filtering, Proxy services, NAC, IDS, VPN, and SASE. Support internal and external TLS certificate management, public certificate compliance, and machine-to-machine VPN configurations. Stakeholder Engagement & Service Delivery: Engage with Network Managers, Security Leaders, Architects, and Delivery teams to align services with business outcomes. Act as a subject matter expert during incident and problem management activities, supporting bridge calls and root cause analysis. Ensure all services meet defined SLAs and operational KPIs, maintaining accurate configuration and licensing records. Audit, Compliance & Service Management: Audit and manage all network security systems, licenses, and equipment to ensure compliance and reduce operational risk. Collaborate with Service Management to support BAU delivery, capacity and availability planning, and risk mitigation. Drive continual service improvement through reporting, stakeholder feedback, and the identification of improvement opportunities. Collaboration & Knowledge Sharing: Work closely with strategic suppliers and internal teams to ensure consistent delivery and effective risk governance. Support knowledge sharing and change initiatives, promoting security awareness and operational excellence. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours, Monday to Friday. What you should bring to the role: Experience in both IT and OT network security environments. Security Clearance (SC) or the ability to obtain it. Strong stakeholder management and supplier engagement experience in a complex enterprise environment. Advanced knowledge and hands-on experience with Layer 2/3 technologies (VLAN, OSPF, BGP, RSTP, MRP) and vendors (Cisco, Fortinet, CheckPoint). Proficiency with core network security technologies, including SD-WAN, IPSEC, Cisco ISE, and cloud security services. Demonstrable problem-solving skills, with the ability to balance commercial, operational, and customer-focused outcomes. Strong communication and interpersonal skills to effectively engage with technical and non-technical stakeholders. Familiarity with service delivery frameworks such as ITIL, and experience working in both agile and waterfall delivery environments. Desirable qualifications and experience: Cisco certifications: CCNP, CCNA (minimum), and CheckPoint CCSE/CCSA. Experience with security technology vendors, including Meraki, Belden, and Fortinet. Previous experience in the utilities industry or within a large-scale enterprise (20,000+ devices). Understanding of strategic supplier management, business case development, and stakeholder analysis. Knowledge of cloud platforms such as Azure or AWS. What's in it for you? Competitive salary up to £64,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 21, 2025
Full time
We are seeking a highly skilled and experienced Network Security Engineer to join our dynamic Operational Technology (OT) Infrastructure team at Thames Water. As a Network Security Engineer, you will play a critical role in ensuring the reliability, availability, and security of our network infrastructure across both IT and OT environments. This position requires strong expertise in network security technologies, routing protocols, and firewall administration, along with a deep understanding of service delivery within a complex enterprise setting. You will work closely with key stakeholders, third-party suppliers, and internal teams to support BAU operations, contribute to the security strategy, and drive continual service improvement. What you'll do as a Network Security Engineer Network Security & System Reliability: Act as SME for Network Security, delivering technical guidance across Digital and Operational teams. Maintain and support all IT and OT Network Security assets, systems, and appliances to ensure 99.98% availability. Deliver updates and upgrades to network components, including Switches, Routers, Firewalls and network security applications in line with defined schedules. Ensure continuity of service and system performance through effective configuration management, firmware maintenance, and standards compliance. Technical Development & Cyber Risk Mitigation: Provide technical input to the development and maintenance of network security strategies, policies, and procedures. Contribute to high- and low-level network security design documentation to support delivery across all environments. Identify and escalate cyber and operational risks to ensure the integrity and resilience of the network. Manage security appliances and platforms such as Fortinet, CheckPoint, Cisco Security, Ivanti Secure, NAC and PAM with technologies such as VPN, IPSec, and deep packet inspection. Infrastructure Management & Operational Assurance: Administer routing protocols (OSPF, RIP, BGP, MPLS, NAT) and switching technologies (STP, MRP, VLAN, ARP) in line with architecture standards. Oversee the delivery and effectiveness of key security technologies, including DNS filtering, Proxy services, NAC, IDS, VPN, and SASE. Support internal and external TLS certificate management, public certificate compliance, and machine-to-machine VPN configurations. Stakeholder Engagement & Service Delivery: Engage with Network Managers, Security Leaders, Architects, and Delivery teams to align services with business outcomes. Act as a subject matter expert during incident and problem management activities, supporting bridge calls and root cause analysis. Ensure all services meet defined SLAs and operational KPIs, maintaining accurate configuration and licensing records. Audit, Compliance & Service Management: Audit and manage all network security systems, licenses, and equipment to ensure compliance and reduce operational risk. Collaborate with Service Management to support BAU delivery, capacity and availability planning, and risk mitigation. Drive continual service improvement through reporting, stakeholder feedback, and the identification of improvement opportunities. Collaboration & Knowledge Sharing: Work closely with strategic suppliers and internal teams to ensure consistent delivery and effective risk governance. Support knowledge sharing and change initiatives, promoting security awareness and operational excellence. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours, Monday to Friday. What you should bring to the role: Experience in both IT and OT network security environments. Security Clearance (SC) or the ability to obtain it. Strong stakeholder management and supplier engagement experience in a complex enterprise environment. Advanced knowledge and hands-on experience with Layer 2/3 technologies (VLAN, OSPF, BGP, RSTP, MRP) and vendors (Cisco, Fortinet, CheckPoint). Proficiency with core network security technologies, including SD-WAN, IPSEC, Cisco ISE, and cloud security services. Demonstrable problem-solving skills, with the ability to balance commercial, operational, and customer-focused outcomes. Strong communication and interpersonal skills to effectively engage with technical and non-technical stakeholders. Familiarity with service delivery frameworks such as ITIL, and experience working in both agile and waterfall delivery environments. Desirable qualifications and experience: Cisco certifications: CCNP, CCNA (minimum), and CheckPoint CCSE/CCSA. Experience with security technology vendors, including Meraki, Belden, and Fortinet. Previous experience in the utilities industry or within a large-scale enterprise (20,000+ devices). Understanding of strategic supplier management, business case development, and stakeholder analysis. Knowledge of cloud platforms such as Azure or AWS. What's in it for you? Competitive salary up to £64,000 per annum, depending on experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Location: Aberdeen, Birmingham & Other locations Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, South Coast - Southampton, Watford Experience Level: Director Type: Full Time or Part Time Contract type: Permanent Cloud Director - Sales Leadership At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to on-premise and cloud technology solutions, shape end-to-end transformational journeys, and deliver real business value to our key Corporates clients. In this role, you will be part of some very exciting client engagements, lead pre-sales activities/proposals and be responsible for delivering our portfolio of technology solutions, whilst maintaining deep executive-level client relationships. As part of this leadership role, you will also inherently lead our brilliant teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partners. The Cloud Director role will have the following responsibilities: Be visible and seen as an expert in cloud transformation (including Hybrid & Multi-cloud) by the market and alliance partners alike Contribute to developing our financial services market growth in cloud transformation, with market facing propositions and assets, building both the KPMG and your personal brand Build close working relationships and be a trusted advisor to the C-suite leaders at our financial services clients, focusing on business challenges and opportunities, cloud transformation and more broadly their end-to-end technology journey Lead business development opportunities as a core focus in the financial services market through shaping and selling of complex, multi-stakeholder advisory and implementation services around cloud transformation Organize, monitor, and lead programme delivery, outcomes, and resources in large transformation programmes Design and build roadmaps, implementation strategies, transformation plans and high-quality assets targeting cloud solutions for the customer organisation with the aid of delivery managers, sales colleagues, and senior customer stakeholders Contribute to our wider capability group by developing new services and our people The Person Excellence in consulting skills, with the ability to present complex solutions to business executives. Previous experience in a large consulting organisation is a plus Proven business development experience, leading client proposals and RFP's for cloud transformation and migration projects Have the experience and gravitas to build a deep trusted advisor relationship with C-level client stakeholders to guide them how to progress their cloud journey Experience doing application migrations including target selection, infrastructure sizing and costing, and familiarity with leading migration tools present in the market Knowledgeable in at least one of: AWS, Azure, Google, micro services, APIs, containers, cloud data models, cloud integration, and cloud migration patterns like rehost, refactor, rearchitect Experience working in regulated environments and a deep understanding of operational resilience best practice Track record in leading advisory engagements of complex large-scale cloud transformation and migration. A broad understanding of key concepts such as infrastructure, network, database, cloud operating models, risks and controls, regulatory provisions, security, DevOps, Agile, and cloud testing for cloud platforms such as AWS, Azure, and Google A proven ability to shape long-term, complex and large-scale cloud journeys that can encompass a full range of cloud capabilities A history of overachievement of sales and profitability targets in a consulting environment Outstanding interpersonal skills with the ability to inspire teams and develop excellent client relationships Embraces a growth mindset for business development, with an ability to influence senior stakeholders Collaborative ways of working with clients and KPMG teams Self-motivated and able to inspire and motivate others Team player and thrives in a diverse culture With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, Deal Advisory and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We want you to bring your full self to work - to make this a place where people from every background thrive. We welcome applications from people who have taken a career break. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in London Associate Director - Strategy & Performance Transformation, Financial Services Senior Sales & Business Development Executive - Cloud Transformation - Private Sector Associate Director - Transaction Services Manager - Financial Services Operations (Insurance)
May 21, 2025
Full time
Location: Aberdeen, Birmingham & Other locations Location: Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, South Coast - Southampton, Watford Experience Level: Director Type: Full Time or Part Time Contract type: Permanent Cloud Director - Sales Leadership At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to on-premise and cloud technology solutions, shape end-to-end transformational journeys, and deliver real business value to our key Corporates clients. In this role, you will be part of some very exciting client engagements, lead pre-sales activities/proposals and be responsible for delivering our portfolio of technology solutions, whilst maintaining deep executive-level client relationships. As part of this leadership role, you will also inherently lead our brilliant teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partners. The Cloud Director role will have the following responsibilities: Be visible and seen as an expert in cloud transformation (including Hybrid & Multi-cloud) by the market and alliance partners alike Contribute to developing our financial services market growth in cloud transformation, with market facing propositions and assets, building both the KPMG and your personal brand Build close working relationships and be a trusted advisor to the C-suite leaders at our financial services clients, focusing on business challenges and opportunities, cloud transformation and more broadly their end-to-end technology journey Lead business development opportunities as a core focus in the financial services market through shaping and selling of complex, multi-stakeholder advisory and implementation services around cloud transformation Organize, monitor, and lead programme delivery, outcomes, and resources in large transformation programmes Design and build roadmaps, implementation strategies, transformation plans and high-quality assets targeting cloud solutions for the customer organisation with the aid of delivery managers, sales colleagues, and senior customer stakeholders Contribute to our wider capability group by developing new services and our people The Person Excellence in consulting skills, with the ability to present complex solutions to business executives. Previous experience in a large consulting organisation is a plus Proven business development experience, leading client proposals and RFP's for cloud transformation and migration projects Have the experience and gravitas to build a deep trusted advisor relationship with C-level client stakeholders to guide them how to progress their cloud journey Experience doing application migrations including target selection, infrastructure sizing and costing, and familiarity with leading migration tools present in the market Knowledgeable in at least one of: AWS, Azure, Google, micro services, APIs, containers, cloud data models, cloud integration, and cloud migration patterns like rehost, refactor, rearchitect Experience working in regulated environments and a deep understanding of operational resilience best practice Track record in leading advisory engagements of complex large-scale cloud transformation and migration. A broad understanding of key concepts such as infrastructure, network, database, cloud operating models, risks and controls, regulatory provisions, security, DevOps, Agile, and cloud testing for cloud platforms such as AWS, Azure, and Google A proven ability to shape long-term, complex and large-scale cloud journeys that can encompass a full range of cloud capabilities A history of overachievement of sales and profitability targets in a consulting environment Outstanding interpersonal skills with the ability to inspire teams and develop excellent client relationships Embraces a growth mindset for business development, with an ability to influence senior stakeholders Collaborative ways of working with clients and KPMG teams Self-motivated and able to inspire and motivate others Team player and thrives in a diverse culture With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, Deal Advisory and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We want you to bring your full self to work - to make this a place where people from every background thrive. We welcome applications from people who have taken a career break. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in London Associate Director - Strategy & Performance Transformation, Financial Services Senior Sales & Business Development Executive - Cloud Transformation - Private Sector Associate Director - Transaction Services Manager - Financial Services Operations (Insurance)
Job Title: Head of Engineering Department: Engineering Basis: Full-time, permanent Location: Canary Wharf, London - WeWork (Hybrid Remote) Reporting to: Co-founder, CTO About Onetrace Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're now gearing up for our next chapter: expanding into new trades and taking Onetrace global. We're bootstrapped, profitable, and driven by a clear mission - to lead the digital transformation for subcontractors, one trade at a time. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. About the role Build the team. Shape the culture. Drive the strategy. We've built a product that engineers can be proud of - fast, stable, and genuinely loved by users. But our engineering team is still early in its journey. The team is small, the processes are scrappy, and there's serious work to do. That's where you come in. We're looking for a Head of Engineering who's excited by the opportunity to lay strong foundations - technical, cultural, and operational. You'll take ownership of a capable team of four full-stack developers and work closely with our CTO and Product/Design leads to define how we build, ship, and scale. This is not about inheriting a polished machine. It's about shaping one. If you're driven by autonomy, eager to coach and grow others, and ready to bring structure without slowing us down - we'd love to talk. What you'll do Technical Leadership Provide hands-on mentorship and deep technical guidance to engineers at all levels, helping them grow into confident, high-performing contributors Champion engineering excellence by setting and upholding rigorous standards for code quality, testing, documentation, and system resilience Lead architectural decision-making, ensuring our systems remain scalable, secure, and maintainable as complexity increases Take proactive ownership of technical debt and legacy patterns - addressing them strategically to unlock faster iteration and cleaner execution Team Management & Growth Directly manage, coach, and support a team of 4 Full-Stack Developers, with a commitment to scale the team significantly over the next 12-18 months Own the hiring roadmap: attract, assess, and onboard top engineering talent who raise the bar and align with our values Build a culture of high trust and high accountability by introducing clear career paths, growth plans, and transparent progression frameworks Create and maintain feedback loops and rituals that empower engineers to take ownership of their growth, work autonomously, and collaborate with confidence Planning & Execution Partner closely with the CTO, Product Manager, and Head of Design to translate roadmap priorities into well-scoped, actionable engineering work Help plan and distribute tasks across the team, ensuring engineers have clarity on goals, ownership, and timelines - and that workloads are balanced Support the PM in day-to-day delivery orchestration, helping fill the gap of a dedicated Product Owner by bringing engineering structure and visibility to sprint-level planning Monitor capacity and delivery health, proactively surfacing risks and blockers, and helping ensure we ship consistently without overloading the team As we grow, you'll lead the evolution of this responsibility - whether that's shaping the role of future tech leads, introducing a dedicated Product Owner, or refining delivery rituals to suit a larger team Process & Workflow Optimisation Evolve our engineering workflows - from planning to deployment - to support high velocity, reliability, and developer happiness Define and roll out best practices for CI/CD, code review, and release management to improve consistency and reduce risk Instil a culture of continuous improvement, where experiments, retrospectives, and shared learning are part of the weekly rhythm Help the team navigate ambiguity with strong communication, structured problem-solving, and a bias for action Strategic Collaboration Partner closely with the CTO, Product Manager, and Head of Design to ensure engineering priorities stay tightly aligned with business goals and product vision Contribute to product discovery and roadmap planning, bringing engineering insights to shape what we build - not just how Act as a strategic voice in company-level conversations about scaling, infrastructure, security, and technical investment Lead with a coaching-first approach that unlocks initiative, confidence, and clarity across the team Who you are Essential Criteria Proven success leading and scaling fast-paced engineering teams, ideally in early-stage or high-growth startup environments Strong track record of coaching and developing engineers across different levels Demonstrated experience building engineering culture and processes from the ground up - balancing pragmatism with long-term quality Hands-on experience making critical architectural decisions, managing technical debt, and guiding teams through scaling challenges Comfortable collaborating cross-functionally with Product, Design, and Leadership to shape roadmaps, scope work, and deliver outcomes Familiar with the realities of working without a dedicated product owner and able to contribute meaningfully to delivery planning and execution Skills & Technical Strengths A strong full stack engineering background with a solid grasp of modern development practices (our stack includes TypeScript, Node.js, React, and AWS, but strong fundamentals matter more than specific tools.) Thinks like an engineer: balances trade-offs, anticipates edge cases, and knows when to optimise versus ship Brings systems thinking to people and processes, improving predictability, team clarity, and technical decision-making Comfortable with ambiguity and complexity, and able to help others navigate both with confidence and calm Ways of Working & Leadership Style A builder's mindset - excited to shape not just systems, but the team and culture that go with them Communicates with clarity and empathy, whether coaching a junior developer or collaborating with the CTO Deep belief in feedback, trust, and transparency as the foundation of a great team Cares about developer experience as much as product experience - and wants engineers to do the best work of their careers here Thrives in environments with autonomy, accountability, and a shared mission What we offer Benefits NEST pension scheme Season ticket loan scheme Employee assistance programme Private medical insurance with Bupa 25 days PTO, plus bank holidays Ways of Working WeWork membership Dog-friendly office Hybrid working options Remote work abroad opportunities Equipment We'll set you up with an Apple MacBook and all the necessary software Standing desk (when based in the office) Tech accessories and Onetrace merch Socials Regular team socials and company events Your Growth Joining our agile team means you'll gain hands-on experience, working closely with talented colleagues, and develop your skills in a supportive environment focused on growth Diversity Onetrace is committed to diversity in the workplace and proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. For an informal discussion about the role, please contact . Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
May 20, 2025
Full time
Job Title: Head of Engineering Department: Engineering Basis: Full-time, permanent Location: Canary Wharf, London - WeWork (Hybrid Remote) Reporting to: Co-founder, CTO About Onetrace Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're now gearing up for our next chapter: expanding into new trades and taking Onetrace global. We're bootstrapped, profitable, and driven by a clear mission - to lead the digital transformation for subcontractors, one trade at a time. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. About the role Build the team. Shape the culture. Drive the strategy. We've built a product that engineers can be proud of - fast, stable, and genuinely loved by users. But our engineering team is still early in its journey. The team is small, the processes are scrappy, and there's serious work to do. That's where you come in. We're looking for a Head of Engineering who's excited by the opportunity to lay strong foundations - technical, cultural, and operational. You'll take ownership of a capable team of four full-stack developers and work closely with our CTO and Product/Design leads to define how we build, ship, and scale. This is not about inheriting a polished machine. It's about shaping one. If you're driven by autonomy, eager to coach and grow others, and ready to bring structure without slowing us down - we'd love to talk. What you'll do Technical Leadership Provide hands-on mentorship and deep technical guidance to engineers at all levels, helping them grow into confident, high-performing contributors Champion engineering excellence by setting and upholding rigorous standards for code quality, testing, documentation, and system resilience Lead architectural decision-making, ensuring our systems remain scalable, secure, and maintainable as complexity increases Take proactive ownership of technical debt and legacy patterns - addressing them strategically to unlock faster iteration and cleaner execution Team Management & Growth Directly manage, coach, and support a team of 4 Full-Stack Developers, with a commitment to scale the team significantly over the next 12-18 months Own the hiring roadmap: attract, assess, and onboard top engineering talent who raise the bar and align with our values Build a culture of high trust and high accountability by introducing clear career paths, growth plans, and transparent progression frameworks Create and maintain feedback loops and rituals that empower engineers to take ownership of their growth, work autonomously, and collaborate with confidence Planning & Execution Partner closely with the CTO, Product Manager, and Head of Design to translate roadmap priorities into well-scoped, actionable engineering work Help plan and distribute tasks across the team, ensuring engineers have clarity on goals, ownership, and timelines - and that workloads are balanced Support the PM in day-to-day delivery orchestration, helping fill the gap of a dedicated Product Owner by bringing engineering structure and visibility to sprint-level planning Monitor capacity and delivery health, proactively surfacing risks and blockers, and helping ensure we ship consistently without overloading the team As we grow, you'll lead the evolution of this responsibility - whether that's shaping the role of future tech leads, introducing a dedicated Product Owner, or refining delivery rituals to suit a larger team Process & Workflow Optimisation Evolve our engineering workflows - from planning to deployment - to support high velocity, reliability, and developer happiness Define and roll out best practices for CI/CD, code review, and release management to improve consistency and reduce risk Instil a culture of continuous improvement, where experiments, retrospectives, and shared learning are part of the weekly rhythm Help the team navigate ambiguity with strong communication, structured problem-solving, and a bias for action Strategic Collaboration Partner closely with the CTO, Product Manager, and Head of Design to ensure engineering priorities stay tightly aligned with business goals and product vision Contribute to product discovery and roadmap planning, bringing engineering insights to shape what we build - not just how Act as a strategic voice in company-level conversations about scaling, infrastructure, security, and technical investment Lead with a coaching-first approach that unlocks initiative, confidence, and clarity across the team Who you are Essential Criteria Proven success leading and scaling fast-paced engineering teams, ideally in early-stage or high-growth startup environments Strong track record of coaching and developing engineers across different levels Demonstrated experience building engineering culture and processes from the ground up - balancing pragmatism with long-term quality Hands-on experience making critical architectural decisions, managing technical debt, and guiding teams through scaling challenges Comfortable collaborating cross-functionally with Product, Design, and Leadership to shape roadmaps, scope work, and deliver outcomes Familiar with the realities of working without a dedicated product owner and able to contribute meaningfully to delivery planning and execution Skills & Technical Strengths A strong full stack engineering background with a solid grasp of modern development practices (our stack includes TypeScript, Node.js, React, and AWS, but strong fundamentals matter more than specific tools.) Thinks like an engineer: balances trade-offs, anticipates edge cases, and knows when to optimise versus ship Brings systems thinking to people and processes, improving predictability, team clarity, and technical decision-making Comfortable with ambiguity and complexity, and able to help others navigate both with confidence and calm Ways of Working & Leadership Style A builder's mindset - excited to shape not just systems, but the team and culture that go with them Communicates with clarity and empathy, whether coaching a junior developer or collaborating with the CTO Deep belief in feedback, trust, and transparency as the foundation of a great team Cares about developer experience as much as product experience - and wants engineers to do the best work of their careers here Thrives in environments with autonomy, accountability, and a shared mission What we offer Benefits NEST pension scheme Season ticket loan scheme Employee assistance programme Private medical insurance with Bupa 25 days PTO, plus bank holidays Ways of Working WeWork membership Dog-friendly office Hybrid working options Remote work abroad opportunities Equipment We'll set you up with an Apple MacBook and all the necessary software Standing desk (when based in the office) Tech accessories and Onetrace merch Socials Regular team socials and company events Your Growth Joining our agile team means you'll gain hands-on experience, working closely with talented colleagues, and develop your skills in a supportive environment focused on growth Diversity Onetrace is committed to diversity in the workplace and proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. For an informal discussion about the role, please contact . Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
About DFT Operator DfT Operator (DFTO) is the public sector rail Owning Group with responsibility for all train operating companies (TOC's) as they transfer into public ownership. It is a publicly owned company established by the Department for Transport in 2018. Our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. We currently have four train operators: London North Eastern Railway (LNER), Northern, Southeastern, and TransPennine Express (TPE), delivering four and a half thousand services a day, and 300 million customer journeys across our network every year. Over the next 3 years, we will complete the transfer of all passenger services operated under contracts with the Department for Transport (DfT). Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial and operational performance. About the Legal & Compliance Directorate The Legal and Compliance Directorate plays a pivotal role providing legal support, oversight and strategic direction across multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The Team will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to ensure that the companies strictly follow all relevant legislation. The Legal Counsels and Senior Legal Counsels will report to the General Counsel for the TOC Group and will assist with the management and supervision of junior members of the TOC Group legal team. About the role To assist the Regional General Counsel (TOCs) with providing legal support, oversight and strategic direction to multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The role holder will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to facilitate compliance by the companies with all relevant legislation. The Senior Legal Counsel will report to the General Counsel for the TOC Group, and will assist with the management and supervision of the Legal Counsel and other developing members of the TOC Group legal team. A TOC Group will, ultimately, consist of multiple DFTO TOCs, but in the early stages of the transition programme, a SLC may only have responsibility for one TOC. The composition of each TOC Group may change over time, and on more than one occasion, as the DFTO Group grows in size and to reflect wider business decisions in relation to the structure of the Group. PLEASE NOTE! This opportunity can be based anywhere in the Midlands or North of the UK. We are recruiting a team which needs to support TOCs on a national basis and consequently are open to applicants from multiple regions of the UK and NOT simply London based applicants. Who will we be looking for? The core competencies for the team will include: Demonstrable experience of rail related legal and regulatory requirements (this is a desirable skill NOT a core competency as we welcome CV's from Non-rail based candidates) Strong analytical skills and the ability to interpret complex legal and commercial documents Credible role model and ambassador of the DFTO culture/brand Consistently delivers on time and accurately The ability to work independently and as part of a team Dynamic can-do attitude with the ability to find creative legal solutions and seek alternative options in challenging environments Track record of building strong relationships with the ability to engage, inspire and influence stakeholders Sound judgement, strong commercial acumen, resilience, and a balanced attitude to risk Proficiency in identifying, assessing, and mitigating legal risks to protect companies from potential legal issues We have full job descriptions for all planned positions within the directorate and would welcome the opportunity to share the details with any interested parties. Should you wish to learn more about any of the roles please contact our recruitment team within DFTO. If you apply with an expression of interest one of the team will reach out to arrange a detailed conversation. Vacancy Details Duration: Permanent Location: The roles will all be hybrid based, as mentioned above this opportunity can be based anywhere in the Midlands or North of the UK. We are recruiting a team which needs to support TOCs on a national basis and consequently are open to applicants from multiple regions of the UK and NOT simply London based applicants. Salary: £75,000 - £85,000 depending on experience. Some of our great benefits: Flexible/hybrid working arrangements considered. Annual Leave 25 days Opportunities to learn across the wider industry 10% pension contribution Plus more . About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. Disclaimer: Candidates applying for this position on a secondment basis must inform their line manager prior to submitting their application. This is to ensure transparency and facilitate any necessary discussions regarding workload and responsibilities.
May 16, 2025
Full time
About DFT Operator DfT Operator (DFTO) is the public sector rail Owning Group with responsibility for all train operating companies (TOC's) as they transfer into public ownership. It is a publicly owned company established by the Department for Transport in 2018. Our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. We currently have four train operators: London North Eastern Railway (LNER), Northern, Southeastern, and TransPennine Express (TPE), delivering four and a half thousand services a day, and 300 million customer journeys across our network every year. Over the next 3 years, we will complete the transfer of all passenger services operated under contracts with the Department for Transport (DfT). Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial and operational performance. About the Legal & Compliance Directorate The Legal and Compliance Directorate plays a pivotal role providing legal support, oversight and strategic direction across multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The Team will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to ensure that the companies strictly follow all relevant legislation. The Legal Counsels and Senior Legal Counsels will report to the General Counsel for the TOC Group and will assist with the management and supervision of junior members of the TOC Group legal team. About the role To assist the Regional General Counsel (TOCs) with providing legal support, oversight and strategic direction to multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The role holder will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to facilitate compliance by the companies with all relevant legislation. The Senior Legal Counsel will report to the General Counsel for the TOC Group, and will assist with the management and supervision of the Legal Counsel and other developing members of the TOC Group legal team. A TOC Group will, ultimately, consist of multiple DFTO TOCs, but in the early stages of the transition programme, a SLC may only have responsibility for one TOC. The composition of each TOC Group may change over time, and on more than one occasion, as the DFTO Group grows in size and to reflect wider business decisions in relation to the structure of the Group. PLEASE NOTE! This opportunity can be based anywhere in the Midlands or North of the UK. We are recruiting a team which needs to support TOCs on a national basis and consequently are open to applicants from multiple regions of the UK and NOT simply London based applicants. Who will we be looking for? The core competencies for the team will include: Demonstrable experience of rail related legal and regulatory requirements (this is a desirable skill NOT a core competency as we welcome CV's from Non-rail based candidates) Strong analytical skills and the ability to interpret complex legal and commercial documents Credible role model and ambassador of the DFTO culture/brand Consistently delivers on time and accurately The ability to work independently and as part of a team Dynamic can-do attitude with the ability to find creative legal solutions and seek alternative options in challenging environments Track record of building strong relationships with the ability to engage, inspire and influence stakeholders Sound judgement, strong commercial acumen, resilience, and a balanced attitude to risk Proficiency in identifying, assessing, and mitigating legal risks to protect companies from potential legal issues We have full job descriptions for all planned positions within the directorate and would welcome the opportunity to share the details with any interested parties. Should you wish to learn more about any of the roles please contact our recruitment team within DFTO. If you apply with an expression of interest one of the team will reach out to arrange a detailed conversation. Vacancy Details Duration: Permanent Location: The roles will all be hybrid based, as mentioned above this opportunity can be based anywhere in the Midlands or North of the UK. We are recruiting a team which needs to support TOCs on a national basis and consequently are open to applicants from multiple regions of the UK and NOT simply London based applicants. Salary: £75,000 - £85,000 depending on experience. Some of our great benefits: Flexible/hybrid working arrangements considered. Annual Leave 25 days Opportunities to learn across the wider industry 10% pension contribution Plus more . About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. Disclaimer: Candidates applying for this position on a secondment basis must inform their line manager prior to submitting their application. This is to ensure transparency and facilitate any necessary discussions regarding workload and responsibilities.
Company Overview Our client is a leading investment and asset management business operating globally as part of a larger financial group. The organisation is currently enhancing its operational risk capabilities as part of a broader initiative to strengthen its risk culture and frameworks. With executive sponsorship and a strong focus on building resilience, this is an excellent opportunity to join a business committed to continuous improvement and long-term success. Role Overview Reporting to the Director of Operational Risk will be responsible for supporting the implementation, monitoring, and improvement of the business's operational risk framework. This includes coordinating incident management processes, conducting risk assessments, and supporting the oversight of key risk indicators and mitigation strategies. The role offers high visibility across the business and involves regular interaction with senior stakeholders, providing a strong platform for professional growth within a dynamic risk function. Key Responsibilities Support incident management activities, including leading meetings, documenting outcomes, and tracking follow-up actions. Conduct risk assessments on business operations and identify key controls to mitigate identified risks. Assist in the development and refinement of risk indicators and ensure ongoing monitoring. Contribute to the creation and enhancement of internal control procedures. Support the preparation of clear and effective risk reports for governance forums and senior leadership. Maintain the operational risk management system and ensure data accuracy. Track the completion of actions resulting from audits, incidents, and risk reviews. Provide input into business continuity planning and resilience activities. Perform control effectiveness testing and contribute to assurance activities. Work with change and project teams to provide risk oversight on new initiatives. Experience & Skills Required Minimum of 8 years' experience in operational risk or a related field within investment management, banking, or financial services. Solid understanding of operational risk management principles and the three lines of defence model. Experience conducting risk assessments and managing risk events or incidents. Ability to produce high-quality risk reporting and communicate effectively with stakeholders at all levels. Strong attention to detail and organisational skills. Proficiency in Microsoft Office; experience with risk systems or GRC tools is desirable. Familiarity with business continuity and resilience risk topics is an advantage. Why Apply? Join a risk function at a pivotal point of its development, with strong leadership and clear direction. Work with senior leaders across an international business and influence key decisions. Be part of a team that values collaboration, integrity, and continuous learning. Hybrid working model with flexibility to suit individual needs. Competitive salary and benefits package offered. To apply, or for a confidential discussion, please contact Molly Phillips;
May 15, 2025
Full time
Company Overview Our client is a leading investment and asset management business operating globally as part of a larger financial group. The organisation is currently enhancing its operational risk capabilities as part of a broader initiative to strengthen its risk culture and frameworks. With executive sponsorship and a strong focus on building resilience, this is an excellent opportunity to join a business committed to continuous improvement and long-term success. Role Overview Reporting to the Director of Operational Risk will be responsible for supporting the implementation, monitoring, and improvement of the business's operational risk framework. This includes coordinating incident management processes, conducting risk assessments, and supporting the oversight of key risk indicators and mitigation strategies. The role offers high visibility across the business and involves regular interaction with senior stakeholders, providing a strong platform for professional growth within a dynamic risk function. Key Responsibilities Support incident management activities, including leading meetings, documenting outcomes, and tracking follow-up actions. Conduct risk assessments on business operations and identify key controls to mitigate identified risks. Assist in the development and refinement of risk indicators and ensure ongoing monitoring. Contribute to the creation and enhancement of internal control procedures. Support the preparation of clear and effective risk reports for governance forums and senior leadership. Maintain the operational risk management system and ensure data accuracy. Track the completion of actions resulting from audits, incidents, and risk reviews. Provide input into business continuity planning and resilience activities. Perform control effectiveness testing and contribute to assurance activities. Work with change and project teams to provide risk oversight on new initiatives. Experience & Skills Required Minimum of 8 years' experience in operational risk or a related field within investment management, banking, or financial services. Solid understanding of operational risk management principles and the three lines of defence model. Experience conducting risk assessments and managing risk events or incidents. Ability to produce high-quality risk reporting and communicate effectively with stakeholders at all levels. Strong attention to detail and organisational skills. Proficiency in Microsoft Office; experience with risk systems or GRC tools is desirable. Familiarity with business continuity and resilience risk topics is an advantage. Why Apply? Join a risk function at a pivotal point of its development, with strong leadership and clear direction. Work with senior leaders across an international business and influence key decisions. Be part of a team that values collaboration, integrity, and continuous learning. Hybrid working model with flexibility to suit individual needs. Competitive salary and benefits package offered. To apply, or for a confidential discussion, please contact Molly Phillips;
About DFT Operator DfT Operator (DFTO) is the public sector rail Owning Group with responsibility for all train operating companies (TOC's) as they transfer into public ownership. It is a publicly owned company established by the Department for Transport in 2018. Our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. We currently have four train operators: London North Eastern Railway (LNER), Northern, Southeastern, and TransPennine Express (TPE), delivering four and a half thousand services a day, and 300 million customer journeys across our network every year. Over the next 3 years, we will complete the transfer of all passenger services operated under contracts with the Department for Transport (DfT). Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial and operational performance. About the Legal & Compliance Directorate The Legal and Compliance Directorate plays a pivotal role providing legal support, oversight, and strategic direction across multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The Team will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to ensure that the companies strictly follow all relevant legislation. The Legal Counsels and Senior Legal Counsels will report to the General Counsel for the TOG Group and will assist with the management and supervision of junior members of the TOC Group legal team. About the role To assist the Regional General Counsel (TOCs) with providing legal support, oversight, and strategic direction to multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely, and risk mitigated provision of quality and commercially focused legal advice. The role holder will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to facilitate compliance by the companies with all relevant legislation. The Senior Legal Counsel will report to the General Counsel for the TOC Group and will assist with the management and supervision of the Legal Counsel and other developing members of the TOC Group legal team. A TOC Group will, ultimately, consist of multiple DFTO TOCs, but in the early stages of the transition programme, a SLC may only have responsibility for one TOC. The composition of each TOC Group may change over time and on more than one occasion, as the DFTO Group grows in size and to reflect wider business decisions in relation to the structure of the Group. Who will we be looking for? The core competencies for the team will include: Demonstrable experience of rail related legal and regulatory requirements (This is a desirable experience NOT a core skill, we welcome CV's from non-rail) Strong analytical skills and the ability to interpret complex legal and commercial documents Credible role modeller and ambassador of the DFTO culture/brand Consistently delivers on time and accurately The ability to work independently and as part of a team Dynamic can-do attitude with the ability to find creative legal solutions and seek alternative options in challenging environments Track record of building strong relationships with the ability to engage, inspire and influence stakeholders Sound judgement, strong commercial acumen, resilience, and a balanced attitude to risk Proficiency in identifying, assessing, and mitigating legal risks to protect companies from potential legal issues We have full job descriptions for all planned positions within the directorate and would welcome the opportunity to share the details with any interested parties. Should you wish to learn more about any of the roles please contact our recruitment team within DFTO. If you apply with an expression of interest, one of the team will reach out to arrange a detailed conversation. Vacancy Details Duration: Permanent Location: The roles will all be hybrid based. Salary: £75,000 - £85,000 depending on experience. Some of our great benefits: Flexible/hybrid working arrangements considered. Annual Leave 25 days Opportunities to learn across the wider industry 10% pension contribution Plus more About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. Disclaimer: Candidates applying for this position on a secondment basis must inform their line manager prior to submitting their application. This is to ensure transparency and facilitate any necessary discussions regarding workload and responsibilities.
May 15, 2025
Full time
About DFT Operator DfT Operator (DFTO) is the public sector rail Owning Group with responsibility for all train operating companies (TOC's) as they transfer into public ownership. It is a publicly owned company established by the Department for Transport in 2018. Our ambition is to deliver safe, secure and sustainable transport to everyone, everywhere. At the heart of this promise is improving journeys and providing customers with an excellent service, while supporting the industry to build a more passenger-focused railway. We currently have four train operators: London North Eastern Railway (LNER), Northern, Southeastern, and TransPennine Express (TPE), delivering four and a half thousand services a day, and 300 million customer journeys across our network every year. Over the next 3 years, we will complete the transfer of all passenger services operated under contracts with the Department for Transport (DfT). Our vision is to unify and strengthen train operators under the DFTO banner. By working collaboratively, we aim to become industry-leading in safety, customer service, financial and operational performance. About the Legal & Compliance Directorate The Legal and Compliance Directorate plays a pivotal role providing legal support, oversight, and strategic direction across multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely and risk mitigated provision of quality and commercially focused legal advice. The Team will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to ensure that the companies strictly follow all relevant legislation. The Legal Counsels and Senior Legal Counsels will report to the General Counsel for the TOG Group and will assist with the management and supervision of junior members of the TOC Group legal team. About the role To assist the Regional General Counsel (TOCs) with providing legal support, oversight, and strategic direction to multiple DFTO TOCs ("TOC Group") to ensure the efficient, timely, and risk mitigated provision of quality and commercially focused legal advice. The role holder will play a critical supporting role in safeguarding the reputation of the TOCs within the TOC Group and will provide assistance to facilitate compliance by the companies with all relevant legislation. The Senior Legal Counsel will report to the General Counsel for the TOC Group and will assist with the management and supervision of the Legal Counsel and other developing members of the TOC Group legal team. A TOC Group will, ultimately, consist of multiple DFTO TOCs, but in the early stages of the transition programme, a SLC may only have responsibility for one TOC. The composition of each TOC Group may change over time and on more than one occasion, as the DFTO Group grows in size and to reflect wider business decisions in relation to the structure of the Group. Who will we be looking for? The core competencies for the team will include: Demonstrable experience of rail related legal and regulatory requirements (This is a desirable experience NOT a core skill, we welcome CV's from non-rail) Strong analytical skills and the ability to interpret complex legal and commercial documents Credible role modeller and ambassador of the DFTO culture/brand Consistently delivers on time and accurately The ability to work independently and as part of a team Dynamic can-do attitude with the ability to find creative legal solutions and seek alternative options in challenging environments Track record of building strong relationships with the ability to engage, inspire and influence stakeholders Sound judgement, strong commercial acumen, resilience, and a balanced attitude to risk Proficiency in identifying, assessing, and mitigating legal risks to protect companies from potential legal issues We have full job descriptions for all planned positions within the directorate and would welcome the opportunity to share the details with any interested parties. Should you wish to learn more about any of the roles please contact our recruitment team within DFTO. If you apply with an expression of interest, one of the team will reach out to arrange a detailed conversation. Vacancy Details Duration: Permanent Location: The roles will all be hybrid based. Salary: £75,000 - £85,000 depending on experience. Some of our great benefits: Flexible/hybrid working arrangements considered. Annual Leave 25 days Opportunities to learn across the wider industry 10% pension contribution Plus more About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work-life balance. Disclaimer: Candidates applying for this position on a secondment basis must inform their line manager prior to submitting their application. This is to ensure transparency and facilitate any necessary discussions regarding workload and responsibilities.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on With Zopa's ambitious growth plans, we're looking for a commercially focused Product Leader to join our Credit Card tribe. Owning the product P&L and the long-term growth agenda, this role will delicately balance the need to manage near-term financial outcomes with the need to invest for future growth through a series of larger product-based bets. We're currently the largest open market loan provider and aim to similarly scale our Credit Card by creating differential and innovative propositions to meet the needs of more customers. This is an opportunity to supercharge your career within a fast-scaling FinTech. If this challenge excites you, we'd love to hear from you! A day in the life: This is a high ownership role with significant impact. You will own the commercial management of the product and collaborate closely with the credit and product analytics team to drive sustainable and profitable growth. Collaboration is at the heart of everything we do at Zopa. You will need to work closely with product managers, analysts, and our partnerships team to get to the right answer, while drawing on our best-in-class analytics, customer insights, and industry context to make sure the strategic product roadmap is always the best that it can be. You will also be accountable for the day-to-day operational effectiveness and resilience of our Credit Card, owning the relationships with our suppliers Visa, Marqeta and TAG to ensure the needs of our customers are continually met. Despite having a great team around you, you will need to be happy and able to get your hands dirty. This may involve building simple financial forecasts, validating commercial viability, facilitating/taking part in ideation sessions, collaborating with the wider business in improving the conduct or operational risk of the product or supporting the launch of a large new project. You will be influential in setting the long-term direction with the Credit Card product team and cross-functional tribe to deliver the change you need to grow our products. You will need to be able to inspire these teams to deliver at their very best. This will require diverse leadership skills that can empathise with a variety of viewpoints and draw the best out of the individuals. About you: You have strong experience managing the P&L (profit and loss) of a product, area or feature, carefully balancing both long and short-term outcomes. Your analytical skills are highly developed, enabling you to balance commercial considerations with risk management effectively. Your passion for data is evident - you understand that informed decisions stem from insights, whether from our data warehouse, research, or other sources. You excel at synthesising this information to create compelling commercial business cases. You've previously been accountable for managing key partners and/or suppliers and enjoy building long-term strategic partnerships that drive value for all parties. As an experienced leader, you are enthusiastic about the journey we're on. You aim to make a significant impact, showcasing the products you've built and their successes. Even if you haven't developed a product from scratch, you can highlight the metrics you've significantly improved for previous products. You're eager to collaborate as part of a cross-functional team to achieve your shared goal. You consider product managers, engineers, designers, analysts, and other key stakeholders as your essential teammates. Delivering high-quality work at pace is second nature to you. You thrive in fast-paced environments and your ability to manage a diverse range of stakeholders is exceptional, fostering collaboration and alignment across the board. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
May 15, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on With Zopa's ambitious growth plans, we're looking for a commercially focused Product Leader to join our Credit Card tribe. Owning the product P&L and the long-term growth agenda, this role will delicately balance the need to manage near-term financial outcomes with the need to invest for future growth through a series of larger product-based bets. We're currently the largest open market loan provider and aim to similarly scale our Credit Card by creating differential and innovative propositions to meet the needs of more customers. This is an opportunity to supercharge your career within a fast-scaling FinTech. If this challenge excites you, we'd love to hear from you! A day in the life: This is a high ownership role with significant impact. You will own the commercial management of the product and collaborate closely with the credit and product analytics team to drive sustainable and profitable growth. Collaboration is at the heart of everything we do at Zopa. You will need to work closely with product managers, analysts, and our partnerships team to get to the right answer, while drawing on our best-in-class analytics, customer insights, and industry context to make sure the strategic product roadmap is always the best that it can be. You will also be accountable for the day-to-day operational effectiveness and resilience of our Credit Card, owning the relationships with our suppliers Visa, Marqeta and TAG to ensure the needs of our customers are continually met. Despite having a great team around you, you will need to be happy and able to get your hands dirty. This may involve building simple financial forecasts, validating commercial viability, facilitating/taking part in ideation sessions, collaborating with the wider business in improving the conduct or operational risk of the product or supporting the launch of a large new project. You will be influential in setting the long-term direction with the Credit Card product team and cross-functional tribe to deliver the change you need to grow our products. You will need to be able to inspire these teams to deliver at their very best. This will require diverse leadership skills that can empathise with a variety of viewpoints and draw the best out of the individuals. About you: You have strong experience managing the P&L (profit and loss) of a product, area or feature, carefully balancing both long and short-term outcomes. Your analytical skills are highly developed, enabling you to balance commercial considerations with risk management effectively. Your passion for data is evident - you understand that informed decisions stem from insights, whether from our data warehouse, research, or other sources. You excel at synthesising this information to create compelling commercial business cases. You've previously been accountable for managing key partners and/or suppliers and enjoy building long-term strategic partnerships that drive value for all parties. As an experienced leader, you are enthusiastic about the journey we're on. You aim to make a significant impact, showcasing the products you've built and their successes. Even if you haven't developed a product from scratch, you can highlight the metrics you've significantly improved for previous products. You're eager to collaborate as part of a cross-functional team to achieve your shared goal. You consider product managers, engineers, designers, analysts, and other key stakeholders as your essential teammates. Delivering high-quality work at pace is second nature to you. You thrive in fast-paced environments and your ability to manage a diverse range of stakeholders is exceptional, fostering collaboration and alignment across the board. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our Finance teams don't just process numbers; they collect vital information that informs decisions and drives our business. As such, they are at the heart of our commerciality. We hold Finance in high regard as a pivotal driver of our continued success and performance. If you enjoy working in a front-line, operational role where your work is highly valued and has a visible impact on our people and business, this could be your ideal opportunity. Reporting to the Finance Director, you will contribute to the overall success of the business by supporting the Finance Director in managing the Finance team effectively. You will be expected to: Support the Finance Director in ensuring the Finance team is fully resourced, well-directed, with clear responsibilities, and supported in communication, training, development, and workload organization. Provide cover for the Finance Director in their absence, ensuring the department runs efficiently and smoothly. Assist with accurate monthly forecasting and the preparation of the divisional three/five-year business plan in line with regional/group requirements. Participate in surveying/valuation meetings and provide appropriate challenge. Assist with financial management and reporting as required. Support payment and payroll processing to ensure accuracy and timeliness, using Group systems. Identify and resolve issues with significant impact on the division. Ensure division systems reflect the latest information, such as completion forecasts aligned with the build program and sales status. Ensure compliance with the Group Accounts Manual regarding cash management; operate within cash budgets. Assist in reporting to the MD and Divisional Board, including preparing Finance Board reports and presentations. Complete ad hoc divisional and cross-departmental projects as necessary. Promote and act in accordance with Group values, systems, policies, and procedures. To be successful, we are looking for: A professionally qualified accountant with significant post-qualification senior commercial accounting experience, ideally within house-building. A strong motivator with the drive and tenacity to achieve business goals. The ability to challenge appropriately and maintain financial controls within the division. A highly numerate individual with strong IT and financial analysis skills, capable of interpreting data and assessing business impacts. Experience managing budgets, controlling costs, and planning work to meet targets. Willingness to contribute professional opinions to overall business management. Self-confidence, decisiveness, resilience, and the ability to thrive under pressure in a fast-paced environment. A motivational leader focused on coaching and developing the team to reach their full potential. We've been recognized as a 5-star housebuilder since 2010 for providing high-quality homes across generations. This achievement is due to our talented teams, innovative technology, and commitment to customer satisfaction. We seek the best industry professionals to help shape the future of building, offering tailored opportunities for apprentices, graduates, experienced professionals, and ex-Armed Forces personnel. Our hybrid working model allows staff to divide their time between office, site, and home working, depending on role requirements. We value the benefits of a flexible, effective hybrid culture for both the company and our colleagues. We aim to build an organization where drive and talent can lead to fulfilling careers. We foster an inclusive culture where everyone, regardless of gender, race, age, sexuality, disability, background, or other characteristics, can progress and be proud to work with us.
May 13, 2025
Full time
Our Finance teams don't just process numbers; they collect vital information that informs decisions and drives our business. As such, they are at the heart of our commerciality. We hold Finance in high regard as a pivotal driver of our continued success and performance. If you enjoy working in a front-line, operational role where your work is highly valued and has a visible impact on our people and business, this could be your ideal opportunity. Reporting to the Finance Director, you will contribute to the overall success of the business by supporting the Finance Director in managing the Finance team effectively. You will be expected to: Support the Finance Director in ensuring the Finance team is fully resourced, well-directed, with clear responsibilities, and supported in communication, training, development, and workload organization. Provide cover for the Finance Director in their absence, ensuring the department runs efficiently and smoothly. Assist with accurate monthly forecasting and the preparation of the divisional three/five-year business plan in line with regional/group requirements. Participate in surveying/valuation meetings and provide appropriate challenge. Assist with financial management and reporting as required. Support payment and payroll processing to ensure accuracy and timeliness, using Group systems. Identify and resolve issues with significant impact on the division. Ensure division systems reflect the latest information, such as completion forecasts aligned with the build program and sales status. Ensure compliance with the Group Accounts Manual regarding cash management; operate within cash budgets. Assist in reporting to the MD and Divisional Board, including preparing Finance Board reports and presentations. Complete ad hoc divisional and cross-departmental projects as necessary. Promote and act in accordance with Group values, systems, policies, and procedures. To be successful, we are looking for: A professionally qualified accountant with significant post-qualification senior commercial accounting experience, ideally within house-building. A strong motivator with the drive and tenacity to achieve business goals. The ability to challenge appropriately and maintain financial controls within the division. A highly numerate individual with strong IT and financial analysis skills, capable of interpreting data and assessing business impacts. Experience managing budgets, controlling costs, and planning work to meet targets. Willingness to contribute professional opinions to overall business management. Self-confidence, decisiveness, resilience, and the ability to thrive under pressure in a fast-paced environment. A motivational leader focused on coaching and developing the team to reach their full potential. We've been recognized as a 5-star housebuilder since 2010 for providing high-quality homes across generations. This achievement is due to our talented teams, innovative technology, and commitment to customer satisfaction. We seek the best industry professionals to help shape the future of building, offering tailored opportunities for apprentices, graduates, experienced professionals, and ex-Armed Forces personnel. Our hybrid working model allows staff to divide their time between office, site, and home working, depending on role requirements. We value the benefits of a flexible, effective hybrid culture for both the company and our colleagues. We aim to build an organization where drive and talent can lead to fulfilling careers. We foster an inclusive culture where everyone, regardless of gender, race, age, sexuality, disability, background, or other characteristics, can progress and be proud to work with us.
Methods is currently recruiting for a Credit Controller to join our team on a permanent basis, working on a Hybrid basis from our London Office 2 days a week as well as remote. About Us Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 32 years has provided innovative business and digital technology services. We have over 50 active clients, many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centered around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric values system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Methods was acquired by the ALTEN Group in early 2022. ALTEN, an engineering and technology consultancy, is a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defense, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Media, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow's world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Description: The Credit Control team is responsible for supporting the Group Credit Manager in managing and overseeing the company's receivables and collections process. This role involves ensuring that credit control practices are followed accurately, maintaining positive customer relationships, and assisting in the optimisation of cash flow. You will be expected to manage your own accounts, following up on overdue invoices, and providing regular updates on collections performance. The team is accountable for delivering an exemplary service on a daily and sustainable basis. This team is central to enabling the business to manage its cash flow effectively through timely and accurate MI reporting; proactive support to Sales Admin as well as delivery colleagues; and satisfying operational objectives. The ideal candidate will have relevant experience in business operations and credit control, Accounts Payable and Accounts Receivable. They will have a good grasp of the basics of financial management. They will be able to build strong connections with colleagues at every level, taking pride in working within a team that impresses customers and stakeholders daily. A highly experienced and motivated self-starter who can work with the Credit Control team in successfully ensuring policies are maintained and a smooth cash flow. The Credit Controller has the following accountabilities: Collection & Accounts Receivable Management: Take ownership of a portfolio of customer accounts, ensuring timely collection of outstanding debts. Follow up with customers to ensure payments are received on time and escalate issues where necessary. Issuing Statements Maintain accurate records of communication with customers regarding overdue payments. Collaboration & Reporting: Regularly report on your accounts to the UK Group Credit Manager, including updates on outstanding debt, payment arrangements, and customer disputes. Work closely with other teams (sales administration, finance) to ensure alignment in credit management processes. Dispute Resolution: Assist in resolving customer disputes or payment issues promptly and professionally. Work with internal teams and escalate to the Group Credit Manager as needed for complex cases. Process Adherence & Continuous Improvement: Follow the company's credit control policies and ensure best practices are adhered to in your day-to-day activities. Identify and suggest improvements to streamline processes or address challenges in collections. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process, candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at the interview. Minimum Requirements: Bachelor's degree in finance, Accounting, Business Administration, or a related field (preferred). Previous experience in a credit control or collections role is a plus. Note: Other duties may be assigned from time to time. Ideal candidates will demonstrate: Experience within Accounts Payable and Receivable functions. Experience using Salesforce is an advantage. Competent in using MS Office tools, Microsoft Excel, PowerPoint, Word, SharePoint and Teams. Experience developing clear, high-quality communications. Team player. High attention to detail with a highly organised and methodical approach. Flexible and adaptable in approach. Resilience when under pressure. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development: access to LinkedIn Learning, a management development programme and training. Wellness: 24/7 Confidential employee assistance programme. Social: office parties, pizza Thursdays and commitment to charitable causes. Time off: 25 days a year prorated. Pension: Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary Company Bonus: based on company and individual performance. Life Assurance: of 4 times base salary. Private Medical Insurance: which is non-contributory (spouse and dependants included). Worldwide Travel Insurance: which is non-contributory (spouse and dependants included). Benefits Platform: offering various retail and leisure discounts.
May 11, 2025
Full time
Methods is currently recruiting for a Credit Controller to join our team on a permanent basis, working on a Hybrid basis from our London Office 2 days a week as well as remote. About Us Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 32 years has provided innovative business and digital technology services. We have over 50 active clients, many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centered around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric values system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Methods was acquired by the ALTEN Group in early 2022. ALTEN, an engineering and technology consultancy, is a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defense, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Media, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow's world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Description: The Credit Control team is responsible for supporting the Group Credit Manager in managing and overseeing the company's receivables and collections process. This role involves ensuring that credit control practices are followed accurately, maintaining positive customer relationships, and assisting in the optimisation of cash flow. You will be expected to manage your own accounts, following up on overdue invoices, and providing regular updates on collections performance. The team is accountable for delivering an exemplary service on a daily and sustainable basis. This team is central to enabling the business to manage its cash flow effectively through timely and accurate MI reporting; proactive support to Sales Admin as well as delivery colleagues; and satisfying operational objectives. The ideal candidate will have relevant experience in business operations and credit control, Accounts Payable and Accounts Receivable. They will have a good grasp of the basics of financial management. They will be able to build strong connections with colleagues at every level, taking pride in working within a team that impresses customers and stakeholders daily. A highly experienced and motivated self-starter who can work with the Credit Control team in successfully ensuring policies are maintained and a smooth cash flow. The Credit Controller has the following accountabilities: Collection & Accounts Receivable Management: Take ownership of a portfolio of customer accounts, ensuring timely collection of outstanding debts. Follow up with customers to ensure payments are received on time and escalate issues where necessary. Issuing Statements Maintain accurate records of communication with customers regarding overdue payments. Collaboration & Reporting: Regularly report on your accounts to the UK Group Credit Manager, including updates on outstanding debt, payment arrangements, and customer disputes. Work closely with other teams (sales administration, finance) to ensure alignment in credit management processes. Dispute Resolution: Assist in resolving customer disputes or payment issues promptly and professionally. Work with internal teams and escalate to the Group Credit Manager as needed for complex cases. Process Adherence & Continuous Improvement: Follow the company's credit control policies and ensure best practices are adhered to in your day-to-day activities. Identify and suggest improvements to streamline processes or address challenges in collections. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process, candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at the interview. Minimum Requirements: Bachelor's degree in finance, Accounting, Business Administration, or a related field (preferred). Previous experience in a credit control or collections role is a plus. Note: Other duties may be assigned from time to time. Ideal candidates will demonstrate: Experience within Accounts Payable and Receivable functions. Experience using Salesforce is an advantage. Competent in using MS Office tools, Microsoft Excel, PowerPoint, Word, SharePoint and Teams. Experience developing clear, high-quality communications. Team player. High attention to detail with a highly organised and methodical approach. Flexible and adaptable in approach. Resilience when under pressure. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development: access to LinkedIn Learning, a management development programme and training. Wellness: 24/7 Confidential employee assistance programme. Social: office parties, pizza Thursdays and commitment to charitable causes. Time off: 25 days a year prorated. Pension: Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary Company Bonus: based on company and individual performance. Life Assurance: of 4 times base salary. Private Medical Insurance: which is non-contributory (spouse and dependants included). Worldwide Travel Insurance: which is non-contributory (spouse and dependants included). Benefits Platform: offering various retail and leisure discounts.
Methods Business & Digital Technology Ltd
Faringdon, Oxfordshire
Methods is currently recruiting for a Credit Controller to join our team on a permanent basis, working on a Hybrid basis from our London Office 2 days a week as well as remote. About Us Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 32 years has provided innovative business and digital technology services. We have over 50 active clients, many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centered around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric values system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Methods was acquired by the ALTEN Group in early 2022. ALTEN, an engineering and technology consultancy, is a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defense, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Media, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow's world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Description: The Credit Control team is responsible for supporting the Group Credit Manager in managing and overseeing the company's receivables and collections process. This role involves ensuring that credit control practices are followed accurately, maintaining positive customer relationships, and assisting in the optimisation of cash flow. You will be expected to manage your own accounts, following up on overdue invoices, and providing regular updates on collections performance. The team is accountable for delivering an exemplary service on a daily and sustainable basis. This team is central to enabling the business to manage its cash flow effectively through timely and accurate MI reporting; proactive support to Sales Admin as well as delivery colleagues; and satisfying operational objectives. The ideal candidate will have relevant experience in business operations and credit control, Accounts Payable and Accounts Receivable. They will have a good grasp of the basics of financial management. They will be able to build strong connections with colleagues at every level, taking pride in working within a team that impresses customers and stakeholders daily. A highly experienced and motivated self-starter who can work with the Credit Control team in successfully ensuring policies are maintained and a smooth cash flow. The Credit Controller has the following accountabilities: Collection & Accounts Receivable Management: Take ownership of a portfolio of customer accounts, ensuring timely collection of outstanding debts. Follow up with customers to ensure payments are received on time and escalate issues where necessary. Issuing Statements Maintain accurate records of communication with customers regarding overdue payments. Collaboration & Reporting: Regularly report on your accounts to the UK Group Credit Manager, including updates on outstanding debt, payment arrangements, and customer disputes. Work closely with other teams (sales administration, finance) to ensure alignment in credit management processes. Dispute Resolution: Assist in resolving customer disputes or payment issues promptly and professionally. Work with internal teams and escalate to the Group Credit Manager as needed for complex cases. Process Adherence & Continuous Improvement: Follow the company's credit control policies and ensure best practices are adhered to in your day-to-day activities. Identify and suggest improvements to streamline processes or address challenges in collections. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process, candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at the interview. Minimum Requirements: Bachelor's degree in finance, Accounting, Business Administration, or a related field (preferred). Previous experience in a credit control or collections role is a plus. Note: Other duties may be assigned from time to time. Ideal candidates will demonstrate: Experience within Accounts Payable and Receivable functions. Experience using Salesforce is an advantage. Competent in using MS Office tools, Microsoft Excel, PowerPoint, Word, SharePoint and Teams. Experience developing clear, high-quality communications. Team player. High attention to detail with a highly organised and methodical approach. Flexible and adaptable in approach. Resilience when under pressure. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development: access to LinkedIn Learning, a management development programme and training. Wellness: 24/7 Confidential employee assistance programme. Social: office parties, pizza Thursdays and commitment to charitable causes. Time off: 25 days a year prorated. Pension: Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary Company Bonus: based on company and individual performance. Life Assurance: of 4 times base salary. Private Medical Insurance: which is non-contributory (spouse and dependants included). Worldwide Travel Insurance: which is non-contributory (spouse and dependants included). Benefits Platform: offering various retail and leisure discounts.
May 11, 2025
Full time
Methods is currently recruiting for a Credit Controller to join our team on a permanent basis, working on a Hybrid basis from our London Office 2 days a week as well as remote. About Us Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 32 years has provided innovative business and digital technology services. We have over 50 active clients, many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centered around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric values system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Methods was acquired by the ALTEN Group in early 2022. ALTEN, an engineering and technology consultancy, is a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defense, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Media, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow's world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Description: The Credit Control team is responsible for supporting the Group Credit Manager in managing and overseeing the company's receivables and collections process. This role involves ensuring that credit control practices are followed accurately, maintaining positive customer relationships, and assisting in the optimisation of cash flow. You will be expected to manage your own accounts, following up on overdue invoices, and providing regular updates on collections performance. The team is accountable for delivering an exemplary service on a daily and sustainable basis. This team is central to enabling the business to manage its cash flow effectively through timely and accurate MI reporting; proactive support to Sales Admin as well as delivery colleagues; and satisfying operational objectives. The ideal candidate will have relevant experience in business operations and credit control, Accounts Payable and Accounts Receivable. They will have a good grasp of the basics of financial management. They will be able to build strong connections with colleagues at every level, taking pride in working within a team that impresses customers and stakeholders daily. A highly experienced and motivated self-starter who can work with the Credit Control team in successfully ensuring policies are maintained and a smooth cash flow. The Credit Controller has the following accountabilities: Collection & Accounts Receivable Management: Take ownership of a portfolio of customer accounts, ensuring timely collection of outstanding debts. Follow up with customers to ensure payments are received on time and escalate issues where necessary. Issuing Statements Maintain accurate records of communication with customers regarding overdue payments. Collaboration & Reporting: Regularly report on your accounts to the UK Group Credit Manager, including updates on outstanding debt, payment arrangements, and customer disputes. Work closely with other teams (sales administration, finance) to ensure alignment in credit management processes. Dispute Resolution: Assist in resolving customer disputes or payment issues promptly and professionally. Work with internal teams and escalate to the Group Credit Manager as needed for complex cases. Process Adherence & Continuous Improvement: Follow the company's credit control policies and ensure best practices are adhered to in your day-to-day activities. Identify and suggest improvements to streamline processes or address challenges in collections. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process, candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at the interview. Minimum Requirements: Bachelor's degree in finance, Accounting, Business Administration, or a related field (preferred). Previous experience in a credit control or collections role is a plus. Note: Other duties may be assigned from time to time. Ideal candidates will demonstrate: Experience within Accounts Payable and Receivable functions. Experience using Salesforce is an advantage. Competent in using MS Office tools, Microsoft Excel, PowerPoint, Word, SharePoint and Teams. Experience developing clear, high-quality communications. Team player. High attention to detail with a highly organised and methodical approach. Flexible and adaptable in approach. Resilience when under pressure. Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience. Be part of exciting project work that is making a difference in society. Strong, inspiring and thought-provoking leadership. A supportive and collaborative environment. As well as this, we offer: Development: access to LinkedIn Learning, a management development programme and training. Wellness: 24/7 Confidential employee assistance programme. Social: office parties, pizza Thursdays and commitment to charitable causes. Time off: 25 days a year prorated. Pension: Salary Exchange Scheme with 4% employer contribution and 5% employee contribution. Discretionary Company Bonus: based on company and individual performance. Life Assurance: of 4 times base salary. Private Medical Insurance: which is non-contributory (spouse and dependants included). Worldwide Travel Insurance: which is non-contributory (spouse and dependants included). Benefits Platform: offering various retail and leisure discounts.
Who we are looking for We are looking for an Audit Manager, Assistant Vice President to lead audit engagements focused on Investment Services (IS)/Global Delivery (GD) and Client Assets Sourcebook (CASS). IS/GD is comprised of State Street's Global Custody, Accounting, Fund Administration, Transfer Agency, Depositary Services, etc.CASS is applicable to many of these activities. In this role, under the direction of senior audit management, you will oversee individual audit engagement and lead assigned teams through all aspects of the audit (i.e., planning, assessments, testing and reporting). You will also play a critical role in the ongoing development of audit staff and support various departmental initiatives. This role is based out of London, United Kingdom. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability; regulators rely upon us to provide assurance that the bank operates in a manner that is compliant with key banking regulations to properly manage risks to the company and the global financial systems. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role, you will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As an Audit Manager, Assistant Vice President for IS/GD and CASS you will: Plan, oversee and execute audits according to the Division's risk-based audit methodology, other internal standards and industry practices. Supervise and direct the execution of risk and control assessments, along with the effective and efficient testing of key controls. Review audit workpapers to ensure execution in line with internal standards and that conclusions are properly supported. Draft audit reports that clearly communicate overall conclusion, including: key risks, identified issues and their root cause, and impact on overall business strategy. Work in partnership with business area management to communicate expectations and manage any project issues that may arise during the audit engagement. Escalate potential and identified issues to senior management timely and work with business management to develop and negotiate solutions. Develop and maintain a thorough understanding of assigned areas of responsibility, including key technology, products, organizational activities, regulatory environment and global footprint. Establish and maintain strong and effective client relationships with business management across the lines of defense and assist management in understanding and implementing / maintaining internal control principles. Contribute to change initiatives through active participation in working groups and adoption of practices in day-to-day responsibilities. Coach and mentor audit staff as part of their ongoing development. What we value These skills will help you succeed in this role A high degree of professionalism with proven history of providing effective leadership to diverse teams. The ability to manage complexity, effectively prioritize multiple tasks and work independently in non-routine situations and in a fast-paced environment. Knowledge and understanding of the risks related to IS/GD and CASS. Excellent analytical, problem resolving, communication (written and verbal), interpersonal, organizational and presentation skills. Demonstrated ability to synthesize understanding of business processes into value added feedback on risk and control environment. Proven ability to research, interpret and apply regulatory requirements. Fluency in English - written and spoken. Education & Preferred Qualifications 5+ years of experience in External Auditing, Internal Auditing, or relevant first or second line role. Bachelor's degree, preferable in finance, accounting or related field. Advanced degree or certification (ACA, CFA, FRM, CPA, CIA) preferred. Experience executing or auditing IS, GD and/or CASS activities. Experience in auditing information technology general controls. Additional requirements While majority of the time you will work from your primary location, some domestic and international travel may be required to a variety of locations where State Street operates. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at State Street's Speak Up Line
May 10, 2025
Full time
Who we are looking for We are looking for an Audit Manager, Assistant Vice President to lead audit engagements focused on Investment Services (IS)/Global Delivery (GD) and Client Assets Sourcebook (CASS). IS/GD is comprised of State Street's Global Custody, Accounting, Fund Administration, Transfer Agency, Depositary Services, etc.CASS is applicable to many of these activities. In this role, under the direction of senior audit management, you will oversee individual audit engagement and lead assigned teams through all aspects of the audit (i.e., planning, assessments, testing and reporting). You will also play a critical role in the ongoing development of audit staff and support various departmental initiatives. This role is based out of London, United Kingdom. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability; regulators rely upon us to provide assurance that the bank operates in a manner that is compliant with key banking regulations to properly manage risks to the company and the global financial systems. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role, you will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As an Audit Manager, Assistant Vice President for IS/GD and CASS you will: Plan, oversee and execute audits according to the Division's risk-based audit methodology, other internal standards and industry practices. Supervise and direct the execution of risk and control assessments, along with the effective and efficient testing of key controls. Review audit workpapers to ensure execution in line with internal standards and that conclusions are properly supported. Draft audit reports that clearly communicate overall conclusion, including: key risks, identified issues and their root cause, and impact on overall business strategy. Work in partnership with business area management to communicate expectations and manage any project issues that may arise during the audit engagement. Escalate potential and identified issues to senior management timely and work with business management to develop and negotiate solutions. Develop and maintain a thorough understanding of assigned areas of responsibility, including key technology, products, organizational activities, regulatory environment and global footprint. Establish and maintain strong and effective client relationships with business management across the lines of defense and assist management in understanding and implementing / maintaining internal control principles. Contribute to change initiatives through active participation in working groups and adoption of practices in day-to-day responsibilities. Coach and mentor audit staff as part of their ongoing development. What we value These skills will help you succeed in this role A high degree of professionalism with proven history of providing effective leadership to diverse teams. The ability to manage complexity, effectively prioritize multiple tasks and work independently in non-routine situations and in a fast-paced environment. Knowledge and understanding of the risks related to IS/GD and CASS. Excellent analytical, problem resolving, communication (written and verbal), interpersonal, organizational and presentation skills. Demonstrated ability to synthesize understanding of business processes into value added feedback on risk and control environment. Proven ability to research, interpret and apply regulatory requirements. Fluency in English - written and spoken. Education & Preferred Qualifications 5+ years of experience in External Auditing, Internal Auditing, or relevant first or second line role. Bachelor's degree, preferable in finance, accounting or related field. Advanced degree or certification (ACA, CFA, FRM, CPA, CIA) preferred. Experience executing or auditing IS, GD and/or CASS activities. Experience in auditing information technology general controls. Additional requirements While majority of the time you will work from your primary location, some domestic and international travel may be required to a variety of locations where State Street operates. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at State Street's Speak Up Line
Job Title: Head of Engineering Department: Engineering Basis: Full-time, permanent Location: Canary Wharf, London - WeWork (Hybrid Remote) Reporting to: Co-founder, CTO About Onetrace Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're now gearing up for our next chapter: expanding into new trades and taking Onetrace global. We're bootstrapped, profitable, and driven by a clear mission - to lead the digital transformation for subcontractors, one trade at a time. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. About the role Build the team. Shape the culture. Drive the strategy. We've built a product that engineers can be proud of - fast, stable, and genuinely loved by users. But our engineering team is still early in its journey. The team is small, the processes are scrappy, and there's serious work to do. That's where you come in. We're looking for a Head of Engineering who's excited by the opportunity to lay strong foundations - technical, cultural, and operational. You'll take ownership of a capable team of four full-stack developers and work closely with our CTO and Product/Design leads to define how we build, ship, and scale. This is not about inheriting a polished machine. It's about shaping one. If you're driven by autonomy, eager to coach and grow others, and ready to bring structure without slowing us down - we'd love to talk. What you'll do Technical Leadership Provide hands-on mentorship and deep technical guidance to engineers at all levels, helping them grow into confident, high-performing contributors Champion engineering excellence by setting and upholding rigorous standards for code quality, testing, documentation, and system resilience Lead architectural decision-making, ensuring our systems remain scalable, secure, and maintainable as complexity increases Take proactive ownership of technical debt and legacy patterns - addressing them strategically to unlock faster iteration and cleaner execution Team Management & Growth Directly manage, coach, and support a team of 4 Full-Stack Developers, with a commitment to scale the team significantly over the next 12-18 months Own the hiring roadmap: attract, assess, and onboard top engineering talent who raise the bar and align with our values Build a culture of high trust and high accountability by introducing clear career paths, growth plans, and transparent progression frameworks Create and maintain feedback loops and rituals that empower engineers to take ownership of their growth, work autonomously, and collaborate with confidence Planning & Execution Partner closely with the CTO, Product Manager, and Head of Design to translate roadmap priorities into well-scoped, actionable engineering work Help plan and distribute tasks across the team, ensuring engineers have clarity on goals, ownership, and timelines - and that workloads are balanced Support the PM in day-to-day delivery orchestration, helping fill the gap of a dedicated Product Owner by bringing engineering structure and visibility to sprint-level planning Monitor capacity and delivery health, proactively surfacing risks and blockers, and helping ensure we ship consistently without overloading the team As we grow, you'll lead the evolution of this responsibility - whether that's shaping the role of future tech leads, introducing a dedicated Product Owner, or refining delivery rituals to suit a larger team Process & Workflow Optimisation Evolve our engineering workflows - from planning to deployment - to support high velocity, reliability, and developer happiness Define and roll out best practices for CI/CD, code review, and release management to improve consistency and reduce risk Instil a culture of continuous improvement, where experiments, retrospectives, and shared learning are part of the weekly rhythm Help the team navigate ambiguity with strong communication, structured problem-solving, and a bias for action Strategic Collaboration Partner closely with the CTO, Product Manager, and Head of Design to ensure engineering priorities stay tightly aligned with business goals and product vision Contribute to product discovery and roadmap planning, bringing engineering insights to shape what we build - not just how Act as a strategic voice in company-level conversations about scaling, infrastructure, security, and technical investment Lead with a coaching-first approach that unlocks initiative, confidence, and clarity across the team Who you are Essential Criteria Proven success leading and scaling fast-paced engineering teams, ideally in early-stage or high-growth startup environments Strong track record of coaching and developing engineers across different levels Demonstrated experience building engineering culture and processes from the ground up - balancing pragmatism with long-term quality Hands-on experience making critical architectural decisions, managing technical debt, and guiding teams through scaling challenges Comfortable collaborating cross-functionally with Product, Design, and Leadership to shape roadmaps, scope work, and deliver outcomes Familiar with the realities of working without a dedicated product owner and able to contribute meaningfully to delivery planning and execution Skills & Technical Strengths A strong full stack engineering background with a solid grasp of modern development practices (our stack includes TypeScript, Node.js, React, and AWS, but strong fundamentals matter more than specific tools.) Thinks like an engineer: balances trade-offs, anticipates edge cases, and knows when to optimise versus ship Brings systems thinking to people and processes, improving predictability, team clarity, and technical decision-making Comfortable with ambiguity and complexity, and able to help others navigate both with confidence and calm Ways of Working & Leadership Style A builder's mindset - excited to shape not just systems, but the team and culture that go with them Communicates with clarity and empathy, whether coaching a junior developer or collaborating with the CTO Deep belief in feedback, trust, and transparency as the foundation of a great team Cares about developer experience as much as product experience - and wants engineers to do the best work of their careers here Thrives in environments with autonomy, accountability, and a shared mission What we offer Benefits NEST pension scheme Season ticket loan scheme Employee assistance programme Private medical insurance with Bupa 25 days PTO, plus bank holidays Ways of Working WeWork membership Dog-friendly office Hybrid working options Remote work abroad opportunities Equipment We'll set you up with an Apple MacBook and all the necessary software Standing desk (when based in the office) Tech accessories and Onetrace merch Socials Regular team socials and company events Your Growth Joining our agile team means you'll gain hands-on experience, working closely with talented colleagues, and develop your skills in a supportive environment focused on growth Diversity Onetrace is committed to diversity in the workplace and proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. For an informal discussion about the role, please contact . Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
May 10, 2025
Full time
Job Title: Head of Engineering Department: Engineering Basis: Full-time, permanent Location: Canary Wharf, London - WeWork (Hybrid Remote) Reporting to: Co-founder, CTO About Onetrace Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're now gearing up for our next chapter: expanding into new trades and taking Onetrace global. We're bootstrapped, profitable, and driven by a clear mission - to lead the digital transformation for subcontractors, one trade at a time. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. About the role Build the team. Shape the culture. Drive the strategy. We've built a product that engineers can be proud of - fast, stable, and genuinely loved by users. But our engineering team is still early in its journey. The team is small, the processes are scrappy, and there's serious work to do. That's where you come in. We're looking for a Head of Engineering who's excited by the opportunity to lay strong foundations - technical, cultural, and operational. You'll take ownership of a capable team of four full-stack developers and work closely with our CTO and Product/Design leads to define how we build, ship, and scale. This is not about inheriting a polished machine. It's about shaping one. If you're driven by autonomy, eager to coach and grow others, and ready to bring structure without slowing us down - we'd love to talk. What you'll do Technical Leadership Provide hands-on mentorship and deep technical guidance to engineers at all levels, helping them grow into confident, high-performing contributors Champion engineering excellence by setting and upholding rigorous standards for code quality, testing, documentation, and system resilience Lead architectural decision-making, ensuring our systems remain scalable, secure, and maintainable as complexity increases Take proactive ownership of technical debt and legacy patterns - addressing them strategically to unlock faster iteration and cleaner execution Team Management & Growth Directly manage, coach, and support a team of 4 Full-Stack Developers, with a commitment to scale the team significantly over the next 12-18 months Own the hiring roadmap: attract, assess, and onboard top engineering talent who raise the bar and align with our values Build a culture of high trust and high accountability by introducing clear career paths, growth plans, and transparent progression frameworks Create and maintain feedback loops and rituals that empower engineers to take ownership of their growth, work autonomously, and collaborate with confidence Planning & Execution Partner closely with the CTO, Product Manager, and Head of Design to translate roadmap priorities into well-scoped, actionable engineering work Help plan and distribute tasks across the team, ensuring engineers have clarity on goals, ownership, and timelines - and that workloads are balanced Support the PM in day-to-day delivery orchestration, helping fill the gap of a dedicated Product Owner by bringing engineering structure and visibility to sprint-level planning Monitor capacity and delivery health, proactively surfacing risks and blockers, and helping ensure we ship consistently without overloading the team As we grow, you'll lead the evolution of this responsibility - whether that's shaping the role of future tech leads, introducing a dedicated Product Owner, or refining delivery rituals to suit a larger team Process & Workflow Optimisation Evolve our engineering workflows - from planning to deployment - to support high velocity, reliability, and developer happiness Define and roll out best practices for CI/CD, code review, and release management to improve consistency and reduce risk Instil a culture of continuous improvement, where experiments, retrospectives, and shared learning are part of the weekly rhythm Help the team navigate ambiguity with strong communication, structured problem-solving, and a bias for action Strategic Collaboration Partner closely with the CTO, Product Manager, and Head of Design to ensure engineering priorities stay tightly aligned with business goals and product vision Contribute to product discovery and roadmap planning, bringing engineering insights to shape what we build - not just how Act as a strategic voice in company-level conversations about scaling, infrastructure, security, and technical investment Lead with a coaching-first approach that unlocks initiative, confidence, and clarity across the team Who you are Essential Criteria Proven success leading and scaling fast-paced engineering teams, ideally in early-stage or high-growth startup environments Strong track record of coaching and developing engineers across different levels Demonstrated experience building engineering culture and processes from the ground up - balancing pragmatism with long-term quality Hands-on experience making critical architectural decisions, managing technical debt, and guiding teams through scaling challenges Comfortable collaborating cross-functionally with Product, Design, and Leadership to shape roadmaps, scope work, and deliver outcomes Familiar with the realities of working without a dedicated product owner and able to contribute meaningfully to delivery planning and execution Skills & Technical Strengths A strong full stack engineering background with a solid grasp of modern development practices (our stack includes TypeScript, Node.js, React, and AWS, but strong fundamentals matter more than specific tools.) Thinks like an engineer: balances trade-offs, anticipates edge cases, and knows when to optimise versus ship Brings systems thinking to people and processes, improving predictability, team clarity, and technical decision-making Comfortable with ambiguity and complexity, and able to help others navigate both with confidence and calm Ways of Working & Leadership Style A builder's mindset - excited to shape not just systems, but the team and culture that go with them Communicates with clarity and empathy, whether coaching a junior developer or collaborating with the CTO Deep belief in feedback, trust, and transparency as the foundation of a great team Cares about developer experience as much as product experience - and wants engineers to do the best work of their careers here Thrives in environments with autonomy, accountability, and a shared mission What we offer Benefits NEST pension scheme Season ticket loan scheme Employee assistance programme Private medical insurance with Bupa 25 days PTO, plus bank holidays Ways of Working WeWork membership Dog-friendly office Hybrid working options Remote work abroad opportunities Equipment We'll set you up with an Apple MacBook and all the necessary software Standing desk (when based in the office) Tech accessories and Onetrace merch Socials Regular team socials and company events Your Growth Joining our agile team means you'll gain hands-on experience, working closely with talented colleagues, and develop your skills in a supportive environment focused on growth Diversity Onetrace is committed to diversity in the workplace and proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. For an informal discussion about the role, please contact . Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
Senior Service Designer Location: London / Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: 600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2) This is a rare opportunity to work on services that make a direct contribution to public safety and national resilience. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 10, 2025
Contractor
Senior Service Designer Location: London / Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: 600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2) This is a rare opportunity to work on services that make a direct contribution to public safety and national resilience. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Program Manager for Digital Engineering Service(Client Service) Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning. The Digital Engineering Service Portfolio is part of the Project Promotion team which delivers EMEA and global projects within the planned schedule and budget. NUMBER OF DIRECT REPORTS 2-3 Consultants / Contractors as part of wider project delivery team. MAIN PURPOSE OF THE ROLE The successful candidate will be part of the Digital Engineering Service Portfolio Change function, reporting into the Portfolio Lead and its corresponding delegate on a regular basis. The Program Manager is responsible across each program/project for ensuring quality, outcomes, timelines and cost requirements are met. Among other Project Management tasks, the candidate will be responsible for the creation and maintenance of RAID logs, Business Justification documents, and Status reporting activities. The Program Manager will need to have extensive experience in Financial Institutions. Strong communication and interpersonal skills is a must, and candidates must have a well-organized structured approach to managing medium to large projects and work well with senior stakeholders, subject matter experts and consultants. To engage key staff in Technology team (as well as other key stakeholders from other departments) who are impacted by the portfolio of investment and (in-scope) expense projects. To provide accurate, and concise, point-in-time reporting to all stakeholders, generated from golden source tools including the General Ledger, and PPM (Portfolio, Program, Project Management) tools. KEY RESPONSIBILITIES Co-ordination across projects / work streams and across wider program to ensure synergies are identified and optimized. Partner with key stakeholders across the 1st and 2nd LoD to ensure compliance with relevant firm policies and framework, understand external regulatory expectations and industry standards, where appropriate. Oversee analysis / output and form clear recommendations and proposals that are based on sound business rationale ensuring consensus and collaboration with functional partners required to opine or sign off. Run and manage steering committees (if required), working groups (cross functional) and ensure accountability of actions against planned timelines. Be a trusted partner functional stakeholders and Planning department ensuring updates, issues and consensus is effectively managed and delivered. Manage implementation deliveries ensuring transparency of risks, issues and dependencies that are fully aligned to functional / business owners. Develop detailed project plans incorporating inputs from all project participants, and report on status of deliverables. Manage the project costs against budget and report status update on the project budget. WORK EXPERIENCE Essential: Experience in successfully leading full lifecycle complex projects. Minimum 10 years proven track record delivering projects to financial institutions within time and budget. Strong governance approach to delivery. Effective communication and leadership. Experience of working with and negotiating contracts for vendors and consultancies. Preferred: Strong knowledge of banking regulations and running regulatory projects. Good understanding of financial products and front-to-back processes. Demonstrable track record of managing multiple stakeholders and building relationships across diverse skill sets and across the organisation. Coaching, mentoring and leadership skills. Excellent communication skills and the ability to communicate at all levels. Proven experience of managing budgets. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential: Proven experience and expert understanding of delivering through full project lifecycle SDLC/PDLC using waterfall and agile approaches. Strong project delivery and deadline management. Financial - cost categorization (capital vs expense). Demonstrable track record of managing multiple stakeholders and building relationships across diverse skillsets and across the international organization. Direct experience in managing multiple functional stakeholder (senior level) and consultants to derive clear and tangible outcomes. Experience with identifying project outputs and tracking Business benefits. Familiarity with / experience of adhering to key controls (including SOX, project delivery standards, third party risk management, operational resilience management, operational risk management, data protection and financial services regulations). Please note MUFG operate a hybrid working policy with 3 days in the office per week. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
May 09, 2025
Full time
Program Manager for Digital Engineering Service(Client Service) Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking. The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning. The Digital Engineering Service Portfolio is part of the Project Promotion team which delivers EMEA and global projects within the planned schedule and budget. NUMBER OF DIRECT REPORTS 2-3 Consultants / Contractors as part of wider project delivery team. MAIN PURPOSE OF THE ROLE The successful candidate will be part of the Digital Engineering Service Portfolio Change function, reporting into the Portfolio Lead and its corresponding delegate on a regular basis. The Program Manager is responsible across each program/project for ensuring quality, outcomes, timelines and cost requirements are met. Among other Project Management tasks, the candidate will be responsible for the creation and maintenance of RAID logs, Business Justification documents, and Status reporting activities. The Program Manager will need to have extensive experience in Financial Institutions. Strong communication and interpersonal skills is a must, and candidates must have a well-organized structured approach to managing medium to large projects and work well with senior stakeholders, subject matter experts and consultants. To engage key staff in Technology team (as well as other key stakeholders from other departments) who are impacted by the portfolio of investment and (in-scope) expense projects. To provide accurate, and concise, point-in-time reporting to all stakeholders, generated from golden source tools including the General Ledger, and PPM (Portfolio, Program, Project Management) tools. KEY RESPONSIBILITIES Co-ordination across projects / work streams and across wider program to ensure synergies are identified and optimized. Partner with key stakeholders across the 1st and 2nd LoD to ensure compliance with relevant firm policies and framework, understand external regulatory expectations and industry standards, where appropriate. Oversee analysis / output and form clear recommendations and proposals that are based on sound business rationale ensuring consensus and collaboration with functional partners required to opine or sign off. Run and manage steering committees (if required), working groups (cross functional) and ensure accountability of actions against planned timelines. Be a trusted partner functional stakeholders and Planning department ensuring updates, issues and consensus is effectively managed and delivered. Manage implementation deliveries ensuring transparency of risks, issues and dependencies that are fully aligned to functional / business owners. Develop detailed project plans incorporating inputs from all project participants, and report on status of deliverables. Manage the project costs against budget and report status update on the project budget. WORK EXPERIENCE Essential: Experience in successfully leading full lifecycle complex projects. Minimum 10 years proven track record delivering projects to financial institutions within time and budget. Strong governance approach to delivery. Effective communication and leadership. Experience of working with and negotiating contracts for vendors and consultancies. Preferred: Strong knowledge of banking regulations and running regulatory projects. Good understanding of financial products and front-to-back processes. Demonstrable track record of managing multiple stakeholders and building relationships across diverse skill sets and across the organisation. Coaching, mentoring and leadership skills. Excellent communication skills and the ability to communicate at all levels. Proven experience of managing budgets. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential: Proven experience and expert understanding of delivering through full project lifecycle SDLC/PDLC using waterfall and agile approaches. Strong project delivery and deadline management. Financial - cost categorization (capital vs expense). Demonstrable track record of managing multiple stakeholders and building relationships across diverse skillsets and across the international organization. Direct experience in managing multiple functional stakeholder (senior level) and consultants to derive clear and tangible outcomes. Experience with identifying project outputs and tracking Business benefits. Familiarity with / experience of adhering to key controls (including SOX, project delivery standards, third party risk management, operational resilience management, operational risk management, data protection and financial services regulations). Please note MUFG operate a hybrid working policy with 3 days in the office per week. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
MANAGING PARTNER IT Strategy Consulting and Transformation Communications, Media and High Technology sectors Hybrid UK Gartner's Consulting business helps Gartner clients (some of the world's leading organisations) with bespoke/tailored strategic advice that helps them to stay ahead of the digital curve. Our track record of growth is phenomenal, and we will continue to expand this business to help achieve very ambitious and continuous growth plans. We are currently looking for highly talented and experienced Strategy Consulting professionals, (Senior Manager, Director, Client Partner, Associate Partner level), ready for a next step, to join our world-class Strategy Consulting team and help leading telecom and media organisations to transform and improve their businesses. The Managing Partner will own the relationship between Gartner's clients and Gartner's amazing bespoke services within Gartner Consulting. Experience we seek: Must have Management Consulting experience from a top advisory or IT professional services firm; A trusted advisor to C-level executives in the Communications, Media and High Tech (TMT/CMT) sectors; Expertise with strategic consulting frameworks and their financial and operational principles; University degree in relevant field of study, MBA qualification desirable; A great understanding of the drivers for change within these sectors (e.g., AI adoption, growth strategy, digital transformation); We expect candidates to be skilled in multiple solution areas relevant to Gartner Consulting, for example: Gen AI Enablement; Enterprise Application Transformation; Cloud Adoption Optimisation; Sourcing Ecosystem Optimisation; Cybersecurity & Resilience Enhancement; The Consulting business is on a continuous growth trajectory and thus offers fantastic opportunities for accelerated career growth potential. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 97635 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link:
May 09, 2025
Full time
MANAGING PARTNER IT Strategy Consulting and Transformation Communications, Media and High Technology sectors Hybrid UK Gartner's Consulting business helps Gartner clients (some of the world's leading organisations) with bespoke/tailored strategic advice that helps them to stay ahead of the digital curve. Our track record of growth is phenomenal, and we will continue to expand this business to help achieve very ambitious and continuous growth plans. We are currently looking for highly talented and experienced Strategy Consulting professionals, (Senior Manager, Director, Client Partner, Associate Partner level), ready for a next step, to join our world-class Strategy Consulting team and help leading telecom and media organisations to transform and improve their businesses. The Managing Partner will own the relationship between Gartner's clients and Gartner's amazing bespoke services within Gartner Consulting. Experience we seek: Must have Management Consulting experience from a top advisory or IT professional services firm; A trusted advisor to C-level executives in the Communications, Media and High Tech (TMT/CMT) sectors; Expertise with strategic consulting frameworks and their financial and operational principles; University degree in relevant field of study, MBA qualification desirable; A great understanding of the drivers for change within these sectors (e.g., AI adoption, growth strategy, digital transformation); We expect candidates to be skilled in multiple solution areas relevant to Gartner Consulting, for example: Gen AI Enablement; Enterprise Application Transformation; Cloud Adoption Optimisation; Sourcing Ecosystem Optimisation; Cybersecurity & Resilience Enhancement; The Consulting business is on a continuous growth trajectory and thus offers fantastic opportunities for accelerated career growth potential. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID: 97635 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link:
Store Manager, LEGO Flagship Store - Leicester Square Store Manager, LEGO Flagship Store - Leicester Square Apply locations London posted on Posted 3 Days Ago job requisition id Job Description Are you ready to encourage a team to deliver inspirational customer experiences and build the LEGO brand? Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Leading our Flagship Store at Leicester Square is a rare opportunity - apply today and join a diverse team of retail professionals! Please note: As a Store Management role, this position does not follow our hybrid working model. Core Responsibilities Be a role model in store for guest experience. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators, deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and maximize efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. Do you have what it takes Extensive experience in store management from an international retail environment. High interest in learning an innovative way of retailing and delivering pinnacle brand experience. Experience managing and delivering commercial results. Demonstrated leadership ability and proven record of developing staff; experience training new staff at all levels. Strong communication, interpersonal and mentoring skills. Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset. Be able to work flexible hours; occasional travel may be required. What's in it for you? Here is what you can expect: Family Care Leave - Enhanced paid leave options for important times. Insurances - Life and disability insurance for all colleagues. Wellbeing - Resources and benefits to nurture physical and mental wellbeing. Colleague Discount - Generous colleague discount from day 1. Bonus - Reward through our bonus scheme when goals are reached. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Join the LEGO team today. About Us Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Apr 29, 2025
Full time
Store Manager, LEGO Flagship Store - Leicester Square Store Manager, LEGO Flagship Store - Leicester Square Apply locations London posted on Posted 3 Days Ago job requisition id Job Description Are you ready to encourage a team to deliver inspirational customer experiences and build the LEGO brand? Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Leading our Flagship Store at Leicester Square is a rare opportunity - apply today and join a diverse team of retail professionals! Please note: As a Store Management role, this position does not follow our hybrid working model. Core Responsibilities Be a role model in store for guest experience. 80% of your time will be invested right on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, inspire store staff to consistently deliver outstanding branded experiences. Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training. Drive Store results. Meet and exceed Key Performance Indicators, deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and maximize efficiency & profit by maintaining sound operational practices. Build rapport and a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources. Play your part in our team succeeding! The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. Do you have what it takes Extensive experience in store management from an international retail environment. High interest in learning an innovative way of retailing and delivering pinnacle brand experience. Experience managing and delivering commercial results. Demonstrated leadership ability and proven record of developing staff; experience training new staff at all levels. Strong communication, interpersonal and mentoring skills. Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset. Be able to work flexible hours; occasional travel may be required. What's in it for you? Here is what you can expect: Family Care Leave - Enhanced paid leave options for important times. Insurances - Life and disability insurance for all colleagues. Wellbeing - Resources and benefits to nurture physical and mental wellbeing. Colleague Discount - Generous colleague discount from day 1. Bonus - Reward through our bonus scheme when goals are reached. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Join the LEGO team today. About Us Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Quality Business Partner - Quality Manager Location: Newham, London, GB, E6 7FF Onsite or Hybrid: OnSite Compensation: £62,000 + Benefits Role Type: Full time / Permanent Role ID: SF12345 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Quality Business Partner - Quality Manager at one of our London sites. The role As a Quality Business Partner - Quality Manager, you'll have a role that's out of the ordinary. Providing strategic and operational support on all day-to-day quality matters. Work side by side with the business providing a service, enhancing delivery outcomes, and driving continuous educational improvement. Day-to-day, you'll oversee the development and implementation of a quality assurance framework monitoring the effectiveness of training (including Apprenticeship provision) within the Resilience line of business. Manage the internal quality cycle process for the line of business. Including the development and monitoring of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) in conjunction with the contract teams. Create, implement and update policies aligned to the needs of the contracts including working directly with HEI partners and customers to ensure policies and procedures align with training requirements. Lead the preparation activities for an Ofsted inspection (as the Prime) across the business unit. Work effectively with the customers (Met Police and London Fire Brigade) on all quality related training matters. Manage the quality team to ensure compliance and adherence to the relevant processes, including the IQA strategy. This role is full time, 37 hours per week and provides some hybrid working arrangements. Essential experience of the Quality Business Partner - Quality Manager Extensive education / training quality experience. Comprehensive understanding of the Education Inspection Framework. Previous Ofsted nominee (apprenticeship provision). A detailed understanding of the apprenticeship environment and provision of commercial training. Safeguarding experience. Qualifications for the Quality Business Partner - Quality Manager Quality qualification (e.g. Qualified IQA) L2 English and Maths or equivalent Security Clearance The successful candidate must be able to achieve and maintain NPPV1 security clearance for this role. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Apr 25, 2025
Full time
Quality Business Partner - Quality Manager Location: Newham, London, GB, E6 7FF Onsite or Hybrid: OnSite Compensation: £62,000 + Benefits Role Type: Full time / Permanent Role ID: SF12345 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Quality Business Partner - Quality Manager at one of our London sites. The role As a Quality Business Partner - Quality Manager, you'll have a role that's out of the ordinary. Providing strategic and operational support on all day-to-day quality matters. Work side by side with the business providing a service, enhancing delivery outcomes, and driving continuous educational improvement. Day-to-day, you'll oversee the development and implementation of a quality assurance framework monitoring the effectiveness of training (including Apprenticeship provision) within the Resilience line of business. Manage the internal quality cycle process for the line of business. Including the development and monitoring of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) in conjunction with the contract teams. Create, implement and update policies aligned to the needs of the contracts including working directly with HEI partners and customers to ensure policies and procedures align with training requirements. Lead the preparation activities for an Ofsted inspection (as the Prime) across the business unit. Work effectively with the customers (Met Police and London Fire Brigade) on all quality related training matters. Manage the quality team to ensure compliance and adherence to the relevant processes, including the IQA strategy. This role is full time, 37 hours per week and provides some hybrid working arrangements. Essential experience of the Quality Business Partner - Quality Manager Extensive education / training quality experience. Comprehensive understanding of the Education Inspection Framework. Previous Ofsted nominee (apprenticeship provision). A detailed understanding of the apprenticeship environment and provision of commercial training. Safeguarding experience. Qualifications for the Quality Business Partner - Quality Manager Quality qualification (e.g. Qualified IQA) L2 English and Maths or equivalent Security Clearance The successful candidate must be able to achieve and maintain NPPV1 security clearance for this role. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Private Secretary to Chief Operating Officer Division - Operations Department - COO's Office Salary - London £73,700 to £110,000 per annum (Salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA The Operations division within the FCA empowers the organisation and includes Finance, Facilities, Procurement, Human Resources, Communications, Strategy, Economics, Change Management, Cyber, Information and Operational Resilience. The Chief Operating Officer (COO) is responsible for overseeing these functions and taking a holistic view of the organisation, ensuring its operational integrity and efficiency. The COO's Office plays a vital role in supporting both the COO and the Operations division, ensuring their operations are effective and efficient. The Private Secretary holds a distinctive and trusted position within the organisation, acting as a key advisor to the COO and exercising discretion and sound judgment. This individual will be responsible for managing the COO's office. We are looking for someone proactive and efficient to join the team; you'll have excellent communication and stakeholder management skills along with experience of working with regulatory and operational issues and a good understanding of the FCA. What will you be doing? Management oversight of the COO's office, working closely with and providing support and advice to the COO and their senior team on a range of management, business, regulatory and operational issues Assisting the COO on a day-to-day basis by managing their collective agenda, priorities, supporting their decision making, and monitoring those decisions to ensure that actions are carried out Developing an effective and high performing working relationship with the Directors' offices in Operations ensuring that communication between offices is seamless Represent the division in a number of FCA working level fora, ensuring objectives are aligned and acting as Professional Support Lead for Operations Leading on the business planning input from the COO's perspective Assisting with the creation of the quarterly Executive Director challenge sessions and follow up on actions Liaising with the various Business Partners to ensure the COO has a complete, updated and accurate view of the head count, budget, finance, target operating model, MI and vacancy/recruitment activity Ensure audit and risk actions are being managed or undergo change control, across the organisation What will you get from the role? Unique opportunity to provide support within a division that is at the forefront of one of the FCA's priorities in its forthcoming strategy An opportunity to be an important and integral part of a team whose work is high profile An insight into senior management and leadership The opportunity to work in a busy, challenging and engaging environment with a wide and varied workload Interaction with a range of internal and external stakeholders/contacts The opportunity to establish and build a good network of working relationships with colleagues at all levels across the FCA Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ) Minimum Experience working within or closely with Operations, and/or in a private office or similar high-level environment Demonstrated expertise in project management, with the ability to lead and guide teams outside of direct line management structures Proven track record in people management, with experience in developing and nurturing high-performing teams Essential Excellent communication skills, with the ability to convey information concisely, confidently, and credibly, both verbally and in writing Ability to build and maintain effective relationships with stakeholders at all levels Exceptional organisational skills, with the ability to plan ahead, multitask, meet tight deadlines, and manage conflicting priorities Experience working calmly and efficiently in a high-profile role, often under pressure, with flexibility and the willingness to get things done, supporting others as necessary Strategic and critical thinking skills, with a proven ability to synthesise large volumes of information, identify trends and prioritise key insights, and as a result anticipating potential issues and understanding when to escalate High degree of autonomy, sound judgment, and discretion in handling sensitive information Strong understanding of the FCA's work and its significance, with a knowledge of and interest in the external political landscape and impact on the FCA and Operations Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee are women. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our role. Benefits of working at the FCA 28 days holiday per year plus bank holidays Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% Life assurance Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. The FCA runs a 40% minimum office attendance subject to business need. It is likely to be higher in this role, although with some ability to work from home. Given the need for close working, the role is London based and the candidate may need to be flexible to meet the COO's schedule. Application Support We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you. Useful Information and Timeline This role is graded as Manager - Regulatory. SC Clearance is required for this role - SC Guidance The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Advert Closing Date: 16th January First Round Interview: 22nd to 24th January Psychometric Online Testing: W/C 27th January Psychometric Assessment: W/C 3rd February Final Round Interview: W/C 10th February Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. Got a question? If you are interested in learning more about the role, please contact: For internal applicants, please contact Melanie Dubock at For external applicants, please contact Ifrah Azam at Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Apr 25, 2025
Full time
Private Secretary to Chief Operating Officer Division - Operations Department - COO's Office Salary - London £73,700 to £110,000 per annum (Salary offered will be based on skills and experience) About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA The Operations division within the FCA empowers the organisation and includes Finance, Facilities, Procurement, Human Resources, Communications, Strategy, Economics, Change Management, Cyber, Information and Operational Resilience. The Chief Operating Officer (COO) is responsible for overseeing these functions and taking a holistic view of the organisation, ensuring its operational integrity and efficiency. The COO's Office plays a vital role in supporting both the COO and the Operations division, ensuring their operations are effective and efficient. The Private Secretary holds a distinctive and trusted position within the organisation, acting as a key advisor to the COO and exercising discretion and sound judgment. This individual will be responsible for managing the COO's office. We are looking for someone proactive and efficient to join the team; you'll have excellent communication and stakeholder management skills along with experience of working with regulatory and operational issues and a good understanding of the FCA. What will you be doing? Management oversight of the COO's office, working closely with and providing support and advice to the COO and their senior team on a range of management, business, regulatory and operational issues Assisting the COO on a day-to-day basis by managing their collective agenda, priorities, supporting their decision making, and monitoring those decisions to ensure that actions are carried out Developing an effective and high performing working relationship with the Directors' offices in Operations ensuring that communication between offices is seamless Represent the division in a number of FCA working level fora, ensuring objectives are aligned and acting as Professional Support Lead for Operations Leading on the business planning input from the COO's perspective Assisting with the creation of the quarterly Executive Director challenge sessions and follow up on actions Liaising with the various Business Partners to ensure the COO has a complete, updated and accurate view of the head count, budget, finance, target operating model, MI and vacancy/recruitment activity Ensure audit and risk actions are being managed or undergo change control, across the organisation What will you get from the role? Unique opportunity to provide support within a division that is at the forefront of one of the FCA's priorities in its forthcoming strategy An opportunity to be an important and integral part of a team whose work is high profile An insight into senior management and leadership The opportunity to work in a busy, challenging and engaging environment with a wide and varied workload Interaction with a range of internal and external stakeholders/contacts The opportunity to establish and build a good network of working relationships with colleagues at all levels across the FCA Which skills are required? We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ) Minimum Experience working within or closely with Operations, and/or in a private office or similar high-level environment Demonstrated expertise in project management, with the ability to lead and guide teams outside of direct line management structures Proven track record in people management, with experience in developing and nurturing high-performing teams Essential Excellent communication skills, with the ability to convey information concisely, confidently, and credibly, both verbally and in writing Ability to build and maintain effective relationships with stakeholders at all levels Exceptional organisational skills, with the ability to plan ahead, multitask, meet tight deadlines, and manage conflicting priorities Experience working calmly and efficiently in a high-profile role, often under pressure, with flexibility and the willingness to get things done, supporting others as necessary Strategic and critical thinking skills, with a proven ability to synthesise large volumes of information, identify trends and prioritise key insights, and as a result anticipating potential issues and understanding when to escalate High degree of autonomy, sound judgment, and discretion in handling sensitive information Strong understanding of the FCA's work and its significance, with a knowledge of and interest in the external political landscape and impact on the FCA and Operations Our Values & Diversity We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. Did you know? 50% of our Executive Committee are women. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our role. Benefits of working at the FCA 28 days holiday per year plus bank holidays Hybrid working (work from home up to 60% of your time) Private healthcare with Bupa A non-contributory Pension of at least 8% Life assurance Income protection We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. The FCA runs a 40% minimum office attendance subject to business need. It is likely to be higher in this role, although with some ability to work from home. Given the need for close working, the role is London based and the candidate may need to be flexible to meet the COO's schedule. Application Support We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you. Useful Information and Timeline This role is graded as Manager - Regulatory. SC Clearance is required for this role - SC Guidance The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Advert Closing Date: 16th January First Round Interview: 22nd to 24th January Psychometric Online Testing: W/C 27th January Psychometric Assessment: W/C 3rd February Final Round Interview: W/C 10th February Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. Got a question? If you are interested in learning more about the role, please contact: For internal applicants, please contact Melanie Dubock at For external applicants, please contact Ifrah Azam at Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Operational Resilience, TPRM, Crisis Data and Tooling Manager The Vacancy Job Title: Operational Resilience, TPRM, Crisis Data and Tooling Manager Contract Type: Permanent Location: Bradford, Petersfield, Chatham or London Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. What We Offer: Holidays: 25 days holiday up to 30 days (depending on service) Pension: We will contribute up to 10% Maternity/Paternity: Enhanced maternity (after successful completion of probation) and 4 weeks paternity leave Workations: Opportunity to work abroad 20 days a year (approved list of countries) Volunteering: 2 paid days to 'give back' to the charity of your choice Development: LinkedIn Learning for all Medical: Opportunity to opt in for Private Medical Insurance Bonus: Discretionary annual bonus The Role: This role focuses on the development and delivery of Operational Resilience reporting across the Groups Business and IT functions. You'll play a key part in ensuring the Group can maintain critical operations during periods of disruption. The role also involves managing and configuring updates and enhancements to our resilience tools, including Fusion Risk Management and Everbridge Crisis Management. Key Responsibilities: Day to day management of the Operational Resilience Tools (Fusion and Everbridge) including access management, training, and data quality. Basic configuration of Fusion fields and processes to ensure data captured is relevant to Vanquis. Supporting the development of a roadmap of system changes and enhanced functionality to Operational Resilience Tooling. Managing and undertaking testing for major tooling releases and agreed deployment changes. Ownership of processes to ensure accuracy and effective data capture for operational resilience. What We're Looking For: Highly numerate / analytical mind. Rigorous attention to detail. Technical problem solving - active listener. System API knowledge. System Admin knowledge - ideally Salesforce based products. Strong influencing skills with experience of pitching to senior audiences. A good understanding of the regulatory requirements related to Tooling and Operational Resilience. Collaboration and confident stakeholder management skills. Offers are subject to satisfactory background checks, including credit, fraud, and employment references. Who We Are: At Vanquis, we deliver caring banking so our customers can make the most of life's opportunities. We're now a FTSE All Share company and leading specialist bank. Vanquis has been named one of the Financial Times UK's Best Employers 2025, ranking in the top 50 nationwide. Our dedication to making a real difference for customers and supporting our colleagues remains at the heart of what we do. We take care of our colleagues as well as our customers, creating a rewarding and supportive work environment. Vanquis Bank is an Equal Opportunity Employer We embrace everyone's unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your experiences and background help enrich our teams. If there's anything we can do in the recruitment process to help you achieve your best, get in touch at . The Company At Vanquis, we've been empowering lives since 1880. We're committed to our colleagues as well as our customers, offering competitive salaries, comprehensive benefits, and recognition schemes. The Benefits Competitive base salary and rewards Private Medical Insurance 25 days holiday entitlement (max 30 days) Defined contribution pension scheme Discretionary bonus scheme 2 paid days to support a charity of your choice Flexible, hybrid, & dynamic working policies
Apr 24, 2025
Full time
Operational Resilience, TPRM, Crisis Data and Tooling Manager The Vacancy Job Title: Operational Resilience, TPRM, Crisis Data and Tooling Manager Contract Type: Permanent Location: Bradford, Petersfield, Chatham or London Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. What We Offer: Holidays: 25 days holiday up to 30 days (depending on service) Pension: We will contribute up to 10% Maternity/Paternity: Enhanced maternity (after successful completion of probation) and 4 weeks paternity leave Workations: Opportunity to work abroad 20 days a year (approved list of countries) Volunteering: 2 paid days to 'give back' to the charity of your choice Development: LinkedIn Learning for all Medical: Opportunity to opt in for Private Medical Insurance Bonus: Discretionary annual bonus The Role: This role focuses on the development and delivery of Operational Resilience reporting across the Groups Business and IT functions. You'll play a key part in ensuring the Group can maintain critical operations during periods of disruption. The role also involves managing and configuring updates and enhancements to our resilience tools, including Fusion Risk Management and Everbridge Crisis Management. Key Responsibilities: Day to day management of the Operational Resilience Tools (Fusion and Everbridge) including access management, training, and data quality. Basic configuration of Fusion fields and processes to ensure data captured is relevant to Vanquis. Supporting the development of a roadmap of system changes and enhanced functionality to Operational Resilience Tooling. Managing and undertaking testing for major tooling releases and agreed deployment changes. Ownership of processes to ensure accuracy and effective data capture for operational resilience. What We're Looking For: Highly numerate / analytical mind. Rigorous attention to detail. Technical problem solving - active listener. System API knowledge. System Admin knowledge - ideally Salesforce based products. Strong influencing skills with experience of pitching to senior audiences. A good understanding of the regulatory requirements related to Tooling and Operational Resilience. Collaboration and confident stakeholder management skills. Offers are subject to satisfactory background checks, including credit, fraud, and employment references. Who We Are: At Vanquis, we deliver caring banking so our customers can make the most of life's opportunities. We're now a FTSE All Share company and leading specialist bank. Vanquis has been named one of the Financial Times UK's Best Employers 2025, ranking in the top 50 nationwide. Our dedication to making a real difference for customers and supporting our colleagues remains at the heart of what we do. We take care of our colleagues as well as our customers, creating a rewarding and supportive work environment. Vanquis Bank is an Equal Opportunity Employer We embrace everyone's unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your experiences and background help enrich our teams. If there's anything we can do in the recruitment process to help you achieve your best, get in touch at . The Company At Vanquis, we've been empowering lives since 1880. We're committed to our colleagues as well as our customers, offering competitive salaries, comprehensive benefits, and recognition schemes. The Benefits Competitive base salary and rewards Private Medical Insurance 25 days holiday entitlement (max 30 days) Defined contribution pension scheme Discretionary bonus scheme 2 paid days to support a charity of your choice Flexible, hybrid, & dynamic working policies
Relief Manager Rail £55,465 rising to £62,682 after probation London-based On-site, No Hybrid Working Shift-based Role Covering Early, Day & Night Shifts (7-day roster) GTS Transportation is representing our client in the search for an experienced Relief Manager Rail to provide operational support across Train Service Management, Service & Resourcing Management, and Customer Information Management . This is a critical, hands-on role requiring rail industry experience , ideally in train service management , to ensure the smooth running of rail operations across two key depots in London. Key Responsibilities: Provide operational support across three key roles in response to planned and unplanned leave. Oversee real-time train service management , ensuring service delivery aligns with performance targets. Manage service and resourcing , ensuring effective workforce deployment to maintain operational resilience. Support customer information management , ensuring accurate and timely communication with passengers during disruptions. Work closely with control teams, station staff, and operational personnel to maintain service standards. Adapt to a 6-week rolling shift pattern , covering early, day, and night shifts, including weekends. Requirements: Proven rail industry experience , preferably as a Train Service Manager or in a similar operational role. Strong decision-making skills under pressure in a fast-paced environment. Excellent understanding of railway operations, service management, and customer information processes . Ability to work a flexible shift pattern over a 7-day roster . Based on-site at two depots in London this is not a hybrid role. What s on Offer: Competitive starting salary of £55,465 , rising to £62,682 after successful probation. A dynamic and highly responsible role within a critical part of London s rail operations. The opportunity to work across multiple key functions , developing a broad operational skillset. If you have the rail experience and operational expertise to take on this challenging but rewarding role, apply now! GTS Transportation is acting as an agency on behalf of our client. To apply please email your CV to (url removed)
Mar 07, 2025
Full time
Relief Manager Rail £55,465 rising to £62,682 after probation London-based On-site, No Hybrid Working Shift-based Role Covering Early, Day & Night Shifts (7-day roster) GTS Transportation is representing our client in the search for an experienced Relief Manager Rail to provide operational support across Train Service Management, Service & Resourcing Management, and Customer Information Management . This is a critical, hands-on role requiring rail industry experience , ideally in train service management , to ensure the smooth running of rail operations across two key depots in London. Key Responsibilities: Provide operational support across three key roles in response to planned and unplanned leave. Oversee real-time train service management , ensuring service delivery aligns with performance targets. Manage service and resourcing , ensuring effective workforce deployment to maintain operational resilience. Support customer information management , ensuring accurate and timely communication with passengers during disruptions. Work closely with control teams, station staff, and operational personnel to maintain service standards. Adapt to a 6-week rolling shift pattern , covering early, day, and night shifts, including weekends. Requirements: Proven rail industry experience , preferably as a Train Service Manager or in a similar operational role. Strong decision-making skills under pressure in a fast-paced environment. Excellent understanding of railway operations, service management, and customer information processes . Ability to work a flexible shift pattern over a 7-day roster . Based on-site at two depots in London this is not a hybrid role. What s on Offer: Competitive starting salary of £55,465 , rising to £62,682 after successful probation. A dynamic and highly responsible role within a critical part of London s rail operations. The opportunity to work across multiple key functions , developing a broad operational skillset. If you have the rail experience and operational expertise to take on this challenging but rewarding role, apply now! GTS Transportation is acting as an agency on behalf of our client. To apply please email your CV to (url removed)