Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Platform Manager assisting with our bespoke award-winning IT system and it is a fundamental role to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and high secure environment. You will support of our technical environment, which includes Microsoft technologies, Meraki, SaaS solutions (including our own bespoke workshop management system) and Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain cloud and networks solutions Assist with IT Change/Problem Management following ITIL v4 guidelines, working closely with internal people and external suppliers by resolving hardware, software and network issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed. Maintain detailed documentation for system configuration, procedures and troubleshooting. You will provide advanced troubleshooting and problem-solving skills across several areas of IT. You will provide guidance and support to the wider IT team on infrastructure design and build. Raise concerns, risks and cyber incidents to the IT leadership team. Providing information regarding system/device performance and error logs. Work with the Helpdesk team to remove blockers to resolve incidents and process service requests Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Mar 22, 2025
Full time
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Platform Manager assisting with our bespoke award-winning IT system and it is a fundamental role to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and high secure environment. You will support of our technical environment, which includes Microsoft technologies, Meraki, SaaS solutions (including our own bespoke workshop management system) and Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain cloud and networks solutions Assist with IT Change/Problem Management following ITIL v4 guidelines, working closely with internal people and external suppliers by resolving hardware, software and network issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed. Maintain detailed documentation for system configuration, procedures and troubleshooting. You will provide advanced troubleshooting and problem-solving skills across several areas of IT. You will provide guidance and support to the wider IT team on infrastructure design and build. Raise concerns, risks and cyber incidents to the IT leadership team. Providing information regarding system/device performance and error logs. Work with the Helpdesk team to remove blockers to resolve incidents and process service requests Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
2nd Line Engineer ( Education ) Barnet 29k - 32k Benefits 25 days holiday Hours: 08:45 - 09:15 Company Pension Scheme Sage Benefits 2 years death-in-service Free school lunches Discounted gym membership A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. 2/2 Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 15, 2025
Full time
2nd Line Engineer ( Education ) Barnet 29k - 32k Benefits 25 days holiday Hours: 08:45 - 09:15 Company Pension Scheme Sage Benefits 2 years death-in-service Free school lunches Discounted gym membership A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. 2/2 Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Title: Business Development Manager Location: Kingston Upon Thames, London - Remote Salary: up to 45,000 depending on experience Commission Scheme: OTE of 65,000 uncapped based on new managed service business, projects, and new service upsells. Job Type: Permanent, Full Time Do you possess a minimum of 3 to 5 years' experience working as a Business Development Manager, if so, we have an exciting opportunity for you. We are a market leader in data and data management as well as database, server and application support, we are looking to appoint a Business Development Manager to expand our data offerings. Since WellData's inception we have evolved into a data centric company covering all popular database technologies and their underlying server platforms. Over the years, WellData has grown to cover the whole data supporting and data processing environment using the tried and tested WellData Methodology, based on monitoring, proactive responses and fixed, budgetable pricing. Ideal candidates will have a can-do attitude, passion for technology, a penchant for security and expert-level system administration skills. By enhancing the WellData team, you will be expanding the company outreach into the data support market, with plans in place for continual growth in the coming years. You will also have the opportunity to make this job your own. The Company For over twenty-five years WellData has provided fixed cost, business grade Database, Development Server & Application support to companies across the UK. It holds ISO 9001, ISO 2000 and ISO 27001 and CyberEssentials Plus Certifications. Our service offerings now also include support of the data contained within those platforms, including data processing, data cleaning, data acquisition and reporting. We also provide support for the systems that contain that data, particularly bespoke and off-the-shelf applications. Offering 24/7 coverage and the expertise of our team, WellData creates bespoke support and management packages that reduce risk, cost and downtime. Our services include database support, server management & maintenance, development managed services, cloud migration & support and application support. The Benefits Generous Pension Contributions. Income Protection/Life Insurance. 5 Weeks' Annual Leave with the opportunity to buy/sell up to 5 days per annum. Company sponsored training allowing you to keep abreast of current technologies. Work from home Birthdays off Up to 2 days volunteering/year Quarterly Meeting Get togethers in person including: Summer Engineering Meeting - overnight stay Winter Conference weekend with partners Additional annual leave awarded for Long Service Responsibilities Account Management of existing clients, dealing with requests, grumbles or other issues. Promotion of further WellData products and services to the existing client base, working with the team and marketing re new products and services. Manage the initial contact with new prospects together with the initial call with senior and/or lead technical support. Take prospect follow-up to completion and manage prospect win/loss analysis. Build relationships, Manage and develop Partner Channel in association with team leaders and deliver towards customer-centric solutions Develop sales channels for new products/services with the marketing and management teams. Manage lead generation services, cold calling, website lead tracking and partner network. Candidate Evaluation Improvement in sales conversion rate of incoming prospects. Sales of new WellData Products/services to existing client base. Development of a robust and effective sales structure. About You Minimum 3-years sales, business development and/or account management experience Must understand the IT support industry (or acquire industry knowledge quicky). Particularly in the areas of database and infrastructure support, and development of complex data systems. Able to work proactively and effectively without close supervision. Able to implement and develop new business acquisition procedures and practices for the future. Must be able to identify and develop new business opportunities. Strong track record of consistently achieving sales targets. Should be passionate about creating and building effective business acquisition environments. You will work with a team of people who are passionate about providing excellent support for our clients. If you feel this is a role for you, please click on the APPLY button to submit your CV and Cover Letter. No recruitment agencies. Candidates with the relevant experience or job titles of: Business Development Manager, Sales Manager, BDM, Senior Business Development, B2B, Account Executive, Sales Account Manager, Account Manager, Senior Account Manager, New Business Sales Executive, Key Account Manager, Sales Team Leader may also be considered for this role.
Mar 09, 2025
Full time
Job Title: Business Development Manager Location: Kingston Upon Thames, London - Remote Salary: up to 45,000 depending on experience Commission Scheme: OTE of 65,000 uncapped based on new managed service business, projects, and new service upsells. Job Type: Permanent, Full Time Do you possess a minimum of 3 to 5 years' experience working as a Business Development Manager, if so, we have an exciting opportunity for you. We are a market leader in data and data management as well as database, server and application support, we are looking to appoint a Business Development Manager to expand our data offerings. Since WellData's inception we have evolved into a data centric company covering all popular database technologies and their underlying server platforms. Over the years, WellData has grown to cover the whole data supporting and data processing environment using the tried and tested WellData Methodology, based on monitoring, proactive responses and fixed, budgetable pricing. Ideal candidates will have a can-do attitude, passion for technology, a penchant for security and expert-level system administration skills. By enhancing the WellData team, you will be expanding the company outreach into the data support market, with plans in place for continual growth in the coming years. You will also have the opportunity to make this job your own. The Company For over twenty-five years WellData has provided fixed cost, business grade Database, Development Server & Application support to companies across the UK. It holds ISO 9001, ISO 2000 and ISO 27001 and CyberEssentials Plus Certifications. Our service offerings now also include support of the data contained within those platforms, including data processing, data cleaning, data acquisition and reporting. We also provide support for the systems that contain that data, particularly bespoke and off-the-shelf applications. Offering 24/7 coverage and the expertise of our team, WellData creates bespoke support and management packages that reduce risk, cost and downtime. Our services include database support, server management & maintenance, development managed services, cloud migration & support and application support. The Benefits Generous Pension Contributions. Income Protection/Life Insurance. 5 Weeks' Annual Leave with the opportunity to buy/sell up to 5 days per annum. Company sponsored training allowing you to keep abreast of current technologies. Work from home Birthdays off Up to 2 days volunteering/year Quarterly Meeting Get togethers in person including: Summer Engineering Meeting - overnight stay Winter Conference weekend with partners Additional annual leave awarded for Long Service Responsibilities Account Management of existing clients, dealing with requests, grumbles or other issues. Promotion of further WellData products and services to the existing client base, working with the team and marketing re new products and services. Manage the initial contact with new prospects together with the initial call with senior and/or lead technical support. Take prospect follow-up to completion and manage prospect win/loss analysis. Build relationships, Manage and develop Partner Channel in association with team leaders and deliver towards customer-centric solutions Develop sales channels for new products/services with the marketing and management teams. Manage lead generation services, cold calling, website lead tracking and partner network. Candidate Evaluation Improvement in sales conversion rate of incoming prospects. Sales of new WellData Products/services to existing client base. Development of a robust and effective sales structure. About You Minimum 3-years sales, business development and/or account management experience Must understand the IT support industry (or acquire industry knowledge quicky). Particularly in the areas of database and infrastructure support, and development of complex data systems. Able to work proactively and effectively without close supervision. Able to implement and develop new business acquisition procedures and practices for the future. Must be able to identify and develop new business opportunities. Strong track record of consistently achieving sales targets. Should be passionate about creating and building effective business acquisition environments. You will work with a team of people who are passionate about providing excellent support for our clients. If you feel this is a role for you, please click on the APPLY button to submit your CV and Cover Letter. No recruitment agencies. Candidates with the relevant experience or job titles of: Business Development Manager, Sales Manager, BDM, Senior Business Development, B2B, Account Executive, Sales Account Manager, Account Manager, Senior Account Manager, New Business Sales Executive, Key Account Manager, Sales Team Leader may also be considered for this role.
Job Introduction Exciting Opportunity at cardfactory: Lead Our Data Governance Efforts! Join us at cardfactory to drive data excellence and innovation! We're looking for a skilled individual to spearhead our data governance initiatives. In this pivotal role, you'll craft and execute our data architecture strategy, setting up standards and best practices for data provisioning and integration. As the go-to expert, you'll collaborate with IT and business units across cardfactory to meet our data goals. To thrive in this role, you'll need extensive expertise in information management solutions, guiding projects through the development life cycle and SDLC processes. Your leadership prowess is crucial for supervising a team that includes architects, engineers, quality assurance, and operations professionals. Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Shape and execute the roadmap and vision for information delivery and management, including the enterprise data warehouse, big data, BI & analytics, content management, and data management Lead teams of data architects and engineers, whether insourced or outsourced, to design and deliver solutions that meet business information needs and align with the overall information strategy Balance short-term and long-term needs by integrating business strategy with technology strategy, ensuring scalable and adaptable architecture Connect all data components to deliver comprehensive solutions, leveraging all available assets with an end-to-end approach Ensure enterprise data is structured for ease of use Regularly review data repositories to ensure proper classification based on use, sensitivity, and importance Audit security measures to ensure adequate data protection Authorise formal data access Develop and adhere to data modeling standards and best practices Support solution architects in providing optimal data solutions for projects Identify opportunities for data alignment and reuse Define and support ETL, data, and business intelligence architectures Implement principles, policies, standards, and guidelines for data management Establish and support proactive process assessments and formulate preventative measures across cardfactory The Ideal Candidate Skills: Utilise knowledge of systems, data, and customer requirements to identify problems and recommend solutions Thorough understanding of various legislative acts and their impact on data Proficient in data integration tools Ability to determine long-term directions and industry trends, and their relevance to cardfactory's needs Capable of initiating change and communicating effectively Experience: Established track record of delivering information management solutions to a large number of end users Demonstrated understanding of enterprise data warehouse, big data, BI & analytics, content management, and data management Experience with two or more vendors in areas such as SQL Server, Oracle 11g, MySQL, SQL Data Warehouse Appliance, Oracle Exadata, Netezza, Greenplum, Vertica, Teradata, Aster Data, SAP HANA, Hadoop, SAS, SPSS, Spotfire, Tableau, Qlikview, R, Oracle Endeca, Oracle OBIEE, SAP Business Objects, SAS, and other analytics vendors with BI components About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
Mar 07, 2025
Full time
Job Introduction Exciting Opportunity at cardfactory: Lead Our Data Governance Efforts! Join us at cardfactory to drive data excellence and innovation! We're looking for a skilled individual to spearhead our data governance initiatives. In this pivotal role, you'll craft and execute our data architecture strategy, setting up standards and best practices for data provisioning and integration. As the go-to expert, you'll collaborate with IT and business units across cardfactory to meet our data goals. To thrive in this role, you'll need extensive expertise in information management solutions, guiding projects through the development life cycle and SDLC processes. Your leadership prowess is crucial for supervising a team that includes architects, engineers, quality assurance, and operations professionals. Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Shape and execute the roadmap and vision for information delivery and management, including the enterprise data warehouse, big data, BI & analytics, content management, and data management Lead teams of data architects and engineers, whether insourced or outsourced, to design and deliver solutions that meet business information needs and align with the overall information strategy Balance short-term and long-term needs by integrating business strategy with technology strategy, ensuring scalable and adaptable architecture Connect all data components to deliver comprehensive solutions, leveraging all available assets with an end-to-end approach Ensure enterprise data is structured for ease of use Regularly review data repositories to ensure proper classification based on use, sensitivity, and importance Audit security measures to ensure adequate data protection Authorise formal data access Develop and adhere to data modeling standards and best practices Support solution architects in providing optimal data solutions for projects Identify opportunities for data alignment and reuse Define and support ETL, data, and business intelligence architectures Implement principles, policies, standards, and guidelines for data management Establish and support proactive process assessments and formulate preventative measures across cardfactory The Ideal Candidate Skills: Utilise knowledge of systems, data, and customer requirements to identify problems and recommend solutions Thorough understanding of various legislative acts and their impact on data Proficient in data integration tools Ability to determine long-term directions and industry trends, and their relevance to cardfactory's needs Capable of initiating change and communicating effectively Experience: Established track record of delivering information management solutions to a large number of end users Demonstrated understanding of enterprise data warehouse, big data, BI & analytics, content management, and data management Experience with two or more vendors in areas such as SQL Server, Oracle 11g, MySQL, SQL Data Warehouse Appliance, Oracle Exadata, Netezza, Greenplum, Vertica, Teradata, Aster Data, SAP HANA, Hadoop, SAS, SPSS, Spotfire, Tableau, Qlikview, R, Oracle Endeca, Oracle OBIEE, SAP Business Objects, SAS, and other analytics vendors with BI components About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
Senior Manager - Security Manager/Conflict Expert We are seeking a senior technical manager with 7+ years expertise in conflict, security, and risk management to shape the next phase of Agulhas. About the position You will have responsibility for Duty of Care (DoC) and Security Management for Agulhas operations, and for growing our workstreams in conflict-related thematic areas. You will sit under the line management of an Associate Director and also have line management responsibilities for one junior member of staff. You will help the Senior Management Team set the direction of the company over the next 5 years and, if successful, you will in due course join the Senior Management Team. The role sits within the £50-70K salary band, depending on experience. The main place of work will be our London office (N1, alongside Regent's Canal), with a 40% in-office hybrid working policy. Agulhas is a family-friendly organisation committed to staff wellbeing and a positive, inclusive working culture. We offer flexible working arrangements, enhanced parental benefits, health-related subsidies and employee-ownership benefits. More information can be found here. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. To apply for this role: please submit a CV and Cover Letter to . You must have the right to work in the UK. Shortlisted candidates will be invited to an initial interview, and may be invited to a second interview before being offered the position. If you have any accessibility requirements during the recruitment process, please let us know so we can make required adjustments. Our London office is equipped with an accessible lift for those with mobility issues. Personal qualities To succeed in this role, you will have a proven track record in the field of international development and the relationship between conflict, humanitarian crisis and development processes. You should possess in-depth knowledge of UK aid, the multilateral system and how these respond to crises around the world. You will be an experienced senior evaluator with 7+ years' experience delivery experience, and currently working at least at an 'expert' or 'deputy team leader' level (or equivalent). Experience at a 'team leader' level is a plus. You will have the vision, ability and talent to help grow the company, both technically and through winning new work. You will be entrepreneurial, dynamic, energetic and work collaboratively across teams. In combination with strategic insight and management skills, you will bring a close attention to detail and a proven ability to deliver at a high work rate. You will have a strong, team-oriented work ethic with skills in managing and developing junior staff. Your responsibilities will cover the following areas: Duty of Care and Security Management - 40% LoE Leading duty of care implementation for all travel conducted by Agulhas staff and consultants, managing overseas deployments for field visits, including in high-risk contexts, at times involving multiple visits across several regions/time zones. Risk assessment of all overseas project-related travel and associated research work, leading on context/security intelligence gathering (e.g. for pre-deployment briefings), implementing policies and safeguards to control risks effectively. Supporting any critical incident response. Monitoring of security, political and epidemiological developments in regions of interest and travel. Contributing to country briefing packs to clients and any back to office reporting required. Managing and updating list of third-party security and specialist training (HEAT/SAFE) providers, managing relationships, including for travel to high-risk locations requiring external journey management support, with providers. Maintaining database of staff's trainings and ensuring compliance with training requirements depending on risk level of location to be visited, as well as requirements of clients. Leading on any required improvements of Duty of Care and Security Management policies and procedures when necessary, in collaboration with the Operations team. Willingness and availability for out-of-hours engagement for security management purposes, with an emphasis on ensuring the physical and psychological wellbeing of staff during deployments. Business Development - 25% LoE across the year Support and develop existing service lines by: Inputting on BD and Crisis Hub strategic direction. Identifying new partners and clients to expand our work. Cultivating existing relationships and increase commissioned work. Provide management and coordination of project bid process. Provide initial reviews of ITT and/or calls for proposals from potential clients. Travel as necessary for BD purposes. Provide technical support on proposals: Support the writing of technical methodologies. Assess all possible risks for project implementation and formulate risk matrices and management plans for project proposals. Lead Crisis / Conflict Team meetings where required and work in close collaboration with all other teams across the organisation to deliver growth. Lead on Solution Design workshops and other BD meetings where required. Identifying, securing and mobilising partners and teams. Contribute to thought leadership for the company, for example by representing the company on panels, at events and generating blogs / thought pieces. Delivery - 30% LoE across the year Projects - Deliver Agulhas projects in a senior position such as Expert and / or Deputy Team Lead, including: Leading project assignments and providing technical support across the implementation team. Managing diverse project teams, and supporting them to deliver outputs on time, to high quality. Leading client engagement on projects and managing relationships. Undertaking research and analysis on conflict, humanitarian, migration and / or peace building in countries of interest. Formulating and updating risk-management approaches, including developing appropriate mitigations and monitoring all risks throughout the course of project implementation. Staff Management and Agulhas Life - 5% LoE across the year Provide management and mentorship support both through direct management lines and one-to-one staff relationships, especially to junior positions. Support the Leadership Team on HR issues. Support recruitment processes, and due diligence processes for high-risk contexts. Contribute to steering the company by active participation in company life, including the Employee Co-Owners Forum (COF) and associated working groups. Lead / Support on elements of the Strategic Plan as delegated by the Leadership Team and CEO. Advise and respond to requests from Leadership Team. Provide technical guidance, knowledge, etc. to other staff (e.g., on evaluation design and methods). Agulhas Principles and behaviours we value - The following behavioural standards are expected in this senior role. You will: Be Ethical: Model Agulhas's values of commitment, integrity, equity, respect, effectiveness and openness. Display the highest standards of public conduct. Adhere to Agulhas policies, including the Agulhas Code of Conduct and the Protection against sexual exploitation, abuse and harassment (PSEAH) policy. Identify, disclose and manage conflicts of interest when they become apparent to yourself and others. Treat others justly and fairly. Be Professional: Maintain high standards of skill, care and diligence in professional activities. Invest time in learning and personal development. Take responsibility for your own performance and behaviour. Act as an advocate for Agulhas, both internally and externally. Be goal orientated, prioritising activities accordingly under guidance from Senior Management. Set challenging but achievable goals and standards of performance for yourself and others. Learn from successes and mistakes and encourage the culture of learning in the organisation. Be independent: Be willing to disagree and take an independent stance in the face of dissenting views. Encourage rigorous discussion and diverse views in order to prevent and dispel 'groupthink'. Adopt an inquisitive approach and actively question assumptions and test propositions. Be willing to challenge the status quo and historical ways of doing things. Be self-aware: Demonstrate social and cultural awareness and an ability to relate well to a diverse range of people. Support colleagues and the company. Display empathy and respond appropriately and sensitively to the emotions of others. Demonstrate efforts to explore, understand and limit your own biases and preconceptions as well as those of others.
Feb 21, 2025
Full time
Senior Manager - Security Manager/Conflict Expert We are seeking a senior technical manager with 7+ years expertise in conflict, security, and risk management to shape the next phase of Agulhas. About the position You will have responsibility for Duty of Care (DoC) and Security Management for Agulhas operations, and for growing our workstreams in conflict-related thematic areas. You will sit under the line management of an Associate Director and also have line management responsibilities for one junior member of staff. You will help the Senior Management Team set the direction of the company over the next 5 years and, if successful, you will in due course join the Senior Management Team. The role sits within the £50-70K salary band, depending on experience. The main place of work will be our London office (N1, alongside Regent's Canal), with a 40% in-office hybrid working policy. Agulhas is a family-friendly organisation committed to staff wellbeing and a positive, inclusive working culture. We offer flexible working arrangements, enhanced parental benefits, health-related subsidies and employee-ownership benefits. More information can be found here. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. To apply for this role: please submit a CV and Cover Letter to . You must have the right to work in the UK. Shortlisted candidates will be invited to an initial interview, and may be invited to a second interview before being offered the position. If you have any accessibility requirements during the recruitment process, please let us know so we can make required adjustments. Our London office is equipped with an accessible lift for those with mobility issues. Personal qualities To succeed in this role, you will have a proven track record in the field of international development and the relationship between conflict, humanitarian crisis and development processes. You should possess in-depth knowledge of UK aid, the multilateral system and how these respond to crises around the world. You will be an experienced senior evaluator with 7+ years' experience delivery experience, and currently working at least at an 'expert' or 'deputy team leader' level (or equivalent). Experience at a 'team leader' level is a plus. You will have the vision, ability and talent to help grow the company, both technically and through winning new work. You will be entrepreneurial, dynamic, energetic and work collaboratively across teams. In combination with strategic insight and management skills, you will bring a close attention to detail and a proven ability to deliver at a high work rate. You will have a strong, team-oriented work ethic with skills in managing and developing junior staff. Your responsibilities will cover the following areas: Duty of Care and Security Management - 40% LoE Leading duty of care implementation for all travel conducted by Agulhas staff and consultants, managing overseas deployments for field visits, including in high-risk contexts, at times involving multiple visits across several regions/time zones. Risk assessment of all overseas project-related travel and associated research work, leading on context/security intelligence gathering (e.g. for pre-deployment briefings), implementing policies and safeguards to control risks effectively. Supporting any critical incident response. Monitoring of security, political and epidemiological developments in regions of interest and travel. Contributing to country briefing packs to clients and any back to office reporting required. Managing and updating list of third-party security and specialist training (HEAT/SAFE) providers, managing relationships, including for travel to high-risk locations requiring external journey management support, with providers. Maintaining database of staff's trainings and ensuring compliance with training requirements depending on risk level of location to be visited, as well as requirements of clients. Leading on any required improvements of Duty of Care and Security Management policies and procedures when necessary, in collaboration with the Operations team. Willingness and availability for out-of-hours engagement for security management purposes, with an emphasis on ensuring the physical and psychological wellbeing of staff during deployments. Business Development - 25% LoE across the year Support and develop existing service lines by: Inputting on BD and Crisis Hub strategic direction. Identifying new partners and clients to expand our work. Cultivating existing relationships and increase commissioned work. Provide management and coordination of project bid process. Provide initial reviews of ITT and/or calls for proposals from potential clients. Travel as necessary for BD purposes. Provide technical support on proposals: Support the writing of technical methodologies. Assess all possible risks for project implementation and formulate risk matrices and management plans for project proposals. Lead Crisis / Conflict Team meetings where required and work in close collaboration with all other teams across the organisation to deliver growth. Lead on Solution Design workshops and other BD meetings where required. Identifying, securing and mobilising partners and teams. Contribute to thought leadership for the company, for example by representing the company on panels, at events and generating blogs / thought pieces. Delivery - 30% LoE across the year Projects - Deliver Agulhas projects in a senior position such as Expert and / or Deputy Team Lead, including: Leading project assignments and providing technical support across the implementation team. Managing diverse project teams, and supporting them to deliver outputs on time, to high quality. Leading client engagement on projects and managing relationships. Undertaking research and analysis on conflict, humanitarian, migration and / or peace building in countries of interest. Formulating and updating risk-management approaches, including developing appropriate mitigations and monitoring all risks throughout the course of project implementation. Staff Management and Agulhas Life - 5% LoE across the year Provide management and mentorship support both through direct management lines and one-to-one staff relationships, especially to junior positions. Support the Leadership Team on HR issues. Support recruitment processes, and due diligence processes for high-risk contexts. Contribute to steering the company by active participation in company life, including the Employee Co-Owners Forum (COF) and associated working groups. Lead / Support on elements of the Strategic Plan as delegated by the Leadership Team and CEO. Advise and respond to requests from Leadership Team. Provide technical guidance, knowledge, etc. to other staff (e.g., on evaluation design and methods). Agulhas Principles and behaviours we value - The following behavioural standards are expected in this senior role. You will: Be Ethical: Model Agulhas's values of commitment, integrity, equity, respect, effectiveness and openness. Display the highest standards of public conduct. Adhere to Agulhas policies, including the Agulhas Code of Conduct and the Protection against sexual exploitation, abuse and harassment (PSEAH) policy. Identify, disclose and manage conflicts of interest when they become apparent to yourself and others. Treat others justly and fairly. Be Professional: Maintain high standards of skill, care and diligence in professional activities. Invest time in learning and personal development. Take responsibility for your own performance and behaviour. Act as an advocate for Agulhas, both internally and externally. Be goal orientated, prioritising activities accordingly under guidance from Senior Management. Set challenging but achievable goals and standards of performance for yourself and others. Learn from successes and mistakes and encourage the culture of learning in the organisation. Be independent: Be willing to disagree and take an independent stance in the face of dissenting views. Encourage rigorous discussion and diverse views in order to prevent and dispel 'groupthink'. Adopt an inquisitive approach and actively question assumptions and test propositions. Be willing to challenge the status quo and historical ways of doing things. Be self-aware: Demonstrate social and cultural awareness and an ability to relate well to a diverse range of people. Support colleagues and the company. Display empathy and respond appropriately and sensitively to the emotions of others. Demonstrate efforts to explore, understand and limit your own biases and preconceptions as well as those of others.
Who are Benifex? We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that's where you come in. Why should you apply? Impact : Contribute to the modernisation of critical shared services that power the entire OneHub platform, directly influencing thousands of users. Challenge : Solve complex technical problems while working with cutting-edge technologies like Kubernetes, microservices, and event-driven architectures. Career Growth: Gain experience in a collaborative, innovative team environment while working on foundational systems and exploring opportunities to mentor and lead. Top 10 Employer, Sunday Times Best Places to Work Awards Work for a profitable, fast-growing market leader in the online reward and benefits space. Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position. Great benefits: £75,000-90,000 Tech setup of your choice (MacBook Pro or equivalent, monitors, etc.) £/€800 annual learning budget, plus two hours per week as 'Focus Fridays'. Flexible work - choose a working setup that works for you, our only ask is to see you once a quarter in our UK HQ. 25 days holiday plus your local bank holidays. Your birthday off. Two half day wellbeing days. Healthcare cash plan to cover the costs of day to day healthcare. Employee Assistance Plan 24/7 365 support. Income Protection (75%) and life assurance (4x salary). Pension scheme. Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave. £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month! Role Overview We're hiring a Senior Backend Engineer to join our Enablement squad and play a key role in building and modernising shared services across OneHub. This squad focuses on core services like admin tooling, imports, identity, roles, and other foundational elements critical to the OneHub ecosystem. If you're passionate about crafting scalable, reliable Java solutions and enjoy working collaboratively to drive innovation, this role is for you. Responsibilities Lead the design and development of scalable backend services using Java Spring Boot to power shared services across the OneHub platform. Collaborate with Product Managers, Engineers, and cross-functional teams to define requirements and deliver high-quality solutions. Build and modernise core services such as identity management, roles, admin tooling, and import processes. Implement and maintain microservices architecture, leveraging tools like Kubernetes for containerisation and deployment. Optimise system performance through best practices, including the use of event-driven architecture and messaging systems like Google Cloud Pub/Sub. Advocate for and implement technical best practices, ensuring maintainability, security, and performance. Contribute to our learning culture by sharing knowledge and mentoring less experienced engineers. What are we looking for? Extensive experience in backend development with Java and Spring Boot , with a strong focus on building RESTful APIs. Experience with microservices architectures and containerisation using Kubernetes and Docker. Strong understanding of event-driven architecture and messaging systems like Pub/Sub. Solid knowledge of database technologies, including MongoDB or other NoSQL solutions, and their integration with Java applications. Hands-on experience working with CI/CD pipelines (e.g., CircleCI) for automated deployment and delivery. Collaboration : Ability to work effectively with cross-functional teams, sharing knowledge and building strong working relationships. Proactive Problem-Solving : A resourceful approach to identifying challenges and implementing effective solutions with minimal guidance. Commitment to Excellence: Passion for clean code, technical best practices, and continuously improving system reliability and performance. Bonus Points: Experience with cloud technologies, particularly GCP or similar environments. Knowledge of infrastructure as code (IaC) tools, such as Terraform. Familiarity with authentication and identity solutions like Okta. Interest or experience in learning Golang for broader platform contributions. Exposure to frontend technologies such as React or TypeScript. Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you. Our interview process Benefex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible, typically a 2-2.5 week timeframe. Initial informal call with the Talent team. Interview with our Engineering Director 30-45 min. Technical Task. Technical Interview - 60 min. Final interview with VP of Engineering - 30-45 min. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
Feb 20, 2025
Full time
Who are Benifex? We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that's where you come in. Why should you apply? Impact : Contribute to the modernisation of critical shared services that power the entire OneHub platform, directly influencing thousands of users. Challenge : Solve complex technical problems while working with cutting-edge technologies like Kubernetes, microservices, and event-driven architectures. Career Growth: Gain experience in a collaborative, innovative team environment while working on foundational systems and exploring opportunities to mentor and lead. Top 10 Employer, Sunday Times Best Places to Work Awards Work for a profitable, fast-growing market leader in the online reward and benefits space. Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position. Great benefits: £75,000-90,000 Tech setup of your choice (MacBook Pro or equivalent, monitors, etc.) £/€800 annual learning budget, plus two hours per week as 'Focus Fridays'. Flexible work - choose a working setup that works for you, our only ask is to see you once a quarter in our UK HQ. 25 days holiday plus your local bank holidays. Your birthday off. Two half day wellbeing days. Healthcare cash plan to cover the costs of day to day healthcare. Employee Assistance Plan 24/7 365 support. Income Protection (75%) and life assurance (4x salary). Pension scheme. Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave. £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month! Role Overview We're hiring a Senior Backend Engineer to join our Enablement squad and play a key role in building and modernising shared services across OneHub. This squad focuses on core services like admin tooling, imports, identity, roles, and other foundational elements critical to the OneHub ecosystem. If you're passionate about crafting scalable, reliable Java solutions and enjoy working collaboratively to drive innovation, this role is for you. Responsibilities Lead the design and development of scalable backend services using Java Spring Boot to power shared services across the OneHub platform. Collaborate with Product Managers, Engineers, and cross-functional teams to define requirements and deliver high-quality solutions. Build and modernise core services such as identity management, roles, admin tooling, and import processes. Implement and maintain microservices architecture, leveraging tools like Kubernetes for containerisation and deployment. Optimise system performance through best practices, including the use of event-driven architecture and messaging systems like Google Cloud Pub/Sub. Advocate for and implement technical best practices, ensuring maintainability, security, and performance. Contribute to our learning culture by sharing knowledge and mentoring less experienced engineers. What are we looking for? Extensive experience in backend development with Java and Spring Boot , with a strong focus on building RESTful APIs. Experience with microservices architectures and containerisation using Kubernetes and Docker. Strong understanding of event-driven architecture and messaging systems like Pub/Sub. Solid knowledge of database technologies, including MongoDB or other NoSQL solutions, and their integration with Java applications. Hands-on experience working with CI/CD pipelines (e.g., CircleCI) for automated deployment and delivery. Collaboration : Ability to work effectively with cross-functional teams, sharing knowledge and building strong working relationships. Proactive Problem-Solving : A resourceful approach to identifying challenges and implementing effective solutions with minimal guidance. Commitment to Excellence: Passion for clean code, technical best practices, and continuously improving system reliability and performance. Bonus Points: Experience with cloud technologies, particularly GCP or similar environments. Knowledge of infrastructure as code (IaC) tools, such as Terraform. Familiarity with authentication and identity solutions like Okta. Interest or experience in learning Golang for broader platform contributions. Exposure to frontend technologies such as React or TypeScript. Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you. Our interview process Benefex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible, typically a 2-2.5 week timeframe. Initial informal call with the Talent team. Interview with our Engineering Director 30-45 min. Technical Task. Technical Interview - 60 min. Final interview with VP of Engineering - 30-45 min. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. We are a proud member of the Disability Confident employer scheme. If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it's one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio. We help many of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins. Ravio is growing fast, which means you can too. We've established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place. The role We're looking for a Senior Data Engineer (IC + Team Lead) to drive the ongoing development of our data platform, while also managing a small team of data engineers. This is a hybrid role, requiring both hands-on engineering and leadership to guide a growing team. Hands-on engineering ( 50%) Be a senior technical contributor in our data engineering team, building and maintaining Ravio's data pipelines and infrastructure - the core of our business. Shape and implement the data roadmap, improving pipeline structure, robustness, testing, and continuous development as well as helping oversee the team's cloud infrastructure. Ensure data quality, governance, and security best practices are followed. Team management & leadership ( 50%) Manage data engineering team processes and ways of working, from daily standups to retros and quarterly planning. Partner with fellow engineers, product managers and the broader team to make quick, collaborative decisions that drive business outcomes while maintaining technical excellence. Coach and line manage data engineers, with the opportunity to expand into more management if you would like as the team grows (or continue to progress as a dual EM/IC). Foster team culture in the Data team, making it a positive, ambitious, accountable and fun environment where people enjoy doing their best work. You'll be reporting to Thibaut (Head of Data) and working closely with Raymond (co-founder and CPTO). What we're looking for 6+ years experience in data engineering, with at least 2 years in a team leadership role Expertise in at least one high level language: Python, Julia, R, Matlab, Go Familiarity working with terraform, cloud logs, SQL databases Experience working with production systems, CI/CD Proven ability to mentor engineers, set team goals, and drive execution towards user- and business-value Comfortable working in a fast-paced, startup environment with a bias for action Excellent listener and communicator Regardless of experience you, Naturally speak the language of engineers and data scientists, and are also very comfortable talking with people of other disciplines across the business including product, customer success, operations and founders. Have strong social and emotional intelligence, empathy, and an ability to put yourself in the shoes of others Take satisfaction in smooth execution of challenging problems and seeing a talented team operating at a high velocity Our Tech Stack; Data Engineering Python GCP (Cloud Functions, Workflows, CloudSQL, Cloud Storage, BigQuery) GCP (Pub/Sub, Datastream) PostgreSQL Data Science Python (polars, pandas, scikit) Jupyter notebooks SQL, dbt CI/CD GitHub Actions Terraform Artifact Registry Data Engineering at Ravio in 2025 This is a key data engineering role at a company where data is at the very heart of our mission and product. We have technical co-founders who know first hand the importance of creating space and focus for engineering teams to do their best work. At Ravio we have a number of dual IC + EMs in our web app team, and they love it. This is the first role of this kind in our data team, and is a great fit for a senior engineer who still wants to write code, but also wants to manage the day to day operations of a high-performing team and manage a few direct reports. You'll be responsible for playing a critical part in our challenge to scale our existing pipelines to thousands of new customers, while continuing to build new pipelines and infrastructure to support new product areas. We're at an exciting stage that involves 0-to-1 engineering in some areas, and engineering for scale in others. To pull this off you'll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why Join Ravio? Opportunity to be a critical team member in a high-growth startup. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. Work on meaningful problems that help people get paid fairly and competitively in their careers. Compensation & Benefits £100,000 - £120,000 salary / Ravio Band: P5/M2 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave.
Feb 20, 2025
Full time
We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it's one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio. We help many of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins. Ravio is growing fast, which means you can too. We've established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place. The role We're looking for a Senior Data Engineer (IC + Team Lead) to drive the ongoing development of our data platform, while also managing a small team of data engineers. This is a hybrid role, requiring both hands-on engineering and leadership to guide a growing team. Hands-on engineering ( 50%) Be a senior technical contributor in our data engineering team, building and maintaining Ravio's data pipelines and infrastructure - the core of our business. Shape and implement the data roadmap, improving pipeline structure, robustness, testing, and continuous development as well as helping oversee the team's cloud infrastructure. Ensure data quality, governance, and security best practices are followed. Team management & leadership ( 50%) Manage data engineering team processes and ways of working, from daily standups to retros and quarterly planning. Partner with fellow engineers, product managers and the broader team to make quick, collaborative decisions that drive business outcomes while maintaining technical excellence. Coach and line manage data engineers, with the opportunity to expand into more management if you would like as the team grows (or continue to progress as a dual EM/IC). Foster team culture in the Data team, making it a positive, ambitious, accountable and fun environment where people enjoy doing their best work. You'll be reporting to Thibaut (Head of Data) and working closely with Raymond (co-founder and CPTO). What we're looking for 6+ years experience in data engineering, with at least 2 years in a team leadership role Expertise in at least one high level language: Python, Julia, R, Matlab, Go Familiarity working with terraform, cloud logs, SQL databases Experience working with production systems, CI/CD Proven ability to mentor engineers, set team goals, and drive execution towards user- and business-value Comfortable working in a fast-paced, startup environment with a bias for action Excellent listener and communicator Regardless of experience you, Naturally speak the language of engineers and data scientists, and are also very comfortable talking with people of other disciplines across the business including product, customer success, operations and founders. Have strong social and emotional intelligence, empathy, and an ability to put yourself in the shoes of others Take satisfaction in smooth execution of challenging problems and seeing a talented team operating at a high velocity Our Tech Stack; Data Engineering Python GCP (Cloud Functions, Workflows, CloudSQL, Cloud Storage, BigQuery) GCP (Pub/Sub, Datastream) PostgreSQL Data Science Python (polars, pandas, scikit) Jupyter notebooks SQL, dbt CI/CD GitHub Actions Terraform Artifact Registry Data Engineering at Ravio in 2025 This is a key data engineering role at a company where data is at the very heart of our mission and product. We have technical co-founders who know first hand the importance of creating space and focus for engineering teams to do their best work. At Ravio we have a number of dual IC + EMs in our web app team, and they love it. This is the first role of this kind in our data team, and is a great fit for a senior engineer who still wants to write code, but also wants to manage the day to day operations of a high-performing team and manage a few direct reports. You'll be responsible for playing a critical part in our challenge to scale our existing pipelines to thousands of new customers, while continuing to build new pipelines and infrastructure to support new product areas. We're at an exciting stage that involves 0-to-1 engineering in some areas, and engineering for scale in others. To pull this off you'll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why Join Ravio? Opportunity to be a critical team member in a high-growth startup. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. Work on meaningful problems that help people get paid fairly and competitively in their careers. Compensation & Benefits £100,000 - £120,000 salary / Ravio Band: P5/M2 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave.
Our client are an international law firm with offices in many key offshore jurisdictions, as well as a presence in the international financial centres of Hong Kong and Shanghai. In order to maintain pace with every evolving technology requirements and need to IT security vigilance, the now require a Senior Azure Cloud Engineer for their Isle of Man team. The Senior Azure Cloud Engineer will play a critical role in leading the firm's transition to the Microsoft Azure cloud. This will include designing, implementing, and securing the cloud-based environment while ensuring compliance with ISO 27001, GDPR, and other regulatory requirements. The role demands extensive hands-on expertise in Microsoft Azure, M365, security frameworks,and AI-driven cloud automation. The ideal candidate for the role of Senior Azure Cloud Engineer will have: 5 to 7 years' hands-on experience with Microsoft Azure and cloud security Expertise in Azure AD, Microsoft Entra, Identity Protection, Conditional Access, MFA, and PIM Deep knowledge of M365, SharePoint, OneDrive, Exchange Online, and Teams administration Strong experience with Azure Policy, Compliance Manager, Microsoft Purview, and data security frameworks Solid grasp of AI, automation, and Infrastructure-as-Code (IaC) technologies Experience implementing Zero Trust security architecture and hybrid cloud solutions Knowledge of Azure networking (VNet, ExpressRoute, VPNs, SD-WAN, private endpoints, and firewall solutions) Proven experience with Azure security solutions (Defender for Cloud, Sentinel, and Defender for Endpoint) Strong scripting and automation skills using PowerShell, Python, or Terraform Desirable: Microsoft certifications: Azure Solutions Architect Expert (AZ-305), Azure Security Engineer Associate (AZ-500), or equivalent Familiarity with ISO 27001, NIST, GDPR, and other regulatory frameworks Experience with machine learning and AI-driven security models Strong understanding of ITIL and DevOps methodologies
Feb 19, 2025
Full time
Our client are an international law firm with offices in many key offshore jurisdictions, as well as a presence in the international financial centres of Hong Kong and Shanghai. In order to maintain pace with every evolving technology requirements and need to IT security vigilance, the now require a Senior Azure Cloud Engineer for their Isle of Man team. The Senior Azure Cloud Engineer will play a critical role in leading the firm's transition to the Microsoft Azure cloud. This will include designing, implementing, and securing the cloud-based environment while ensuring compliance with ISO 27001, GDPR, and other regulatory requirements. The role demands extensive hands-on expertise in Microsoft Azure, M365, security frameworks,and AI-driven cloud automation. The ideal candidate for the role of Senior Azure Cloud Engineer will have: 5 to 7 years' hands-on experience with Microsoft Azure and cloud security Expertise in Azure AD, Microsoft Entra, Identity Protection, Conditional Access, MFA, and PIM Deep knowledge of M365, SharePoint, OneDrive, Exchange Online, and Teams administration Strong experience with Azure Policy, Compliance Manager, Microsoft Purview, and data security frameworks Solid grasp of AI, automation, and Infrastructure-as-Code (IaC) technologies Experience implementing Zero Trust security architecture and hybrid cloud solutions Knowledge of Azure networking (VNet, ExpressRoute, VPNs, SD-WAN, private endpoints, and firewall solutions) Proven experience with Azure security solutions (Defender for Cloud, Sentinel, and Defender for Endpoint) Strong scripting and automation skills using PowerShell, Python, or Terraform Desirable: Microsoft certifications: Azure Solutions Architect Expert (AZ-305), Azure Security Engineer Associate (AZ-500), or equivalent Familiarity with ISO 27001, NIST, GDPR, and other regulatory frameworks Experience with machine learning and AI-driven security models Strong understanding of ITIL and DevOps methodologies
About Madison Logic: Our team is reshaping B2B marketing and having fun in the process! When joining Madison Logic, you are committing to giving 100% and always striving for more. As a truly global company, we take pride in a diverse culture free from gender, racial, and other forms of bias. Our Vision: We empower B2B organizations globally to convert their best accounts faster. Our Values: URGENCY: Lead with Action. Prioritize Follow-up. ACCOUNTABILITY: Don't Point Fingers. Take Responsibility. INNOVATION: Think Big. Innovate. RESPECT: Respect Customers. Respect Each Other. INTEGRITY: Act Ethically. Lead by Example. At ML you will work with & learn from an incredible group of people who care about your success as much as they care about their own. Our team is at the heart of what we do and our success starts with you! About the Role: As the Manager of DevOps, you will manage the DevOps team, own the infrastructure and deployment stack, and manage all internal communications related to DevOps. You will be responsible for quality control, management, and development of continuous integration and deployment solutions for our applications. In this role, you will focus on optimization and automation which will improve team efficiency, including leading initiatives to implement best practices. You are expected to approach each day with a collaborative, solutions-oriented mindset, partnering with internal teams and advocating for DevOps strategy and initiatives with senior leadership. Responsibilities: Lead the build and operational management of highly secure and scalable software for the business. Identify areas to automate workflow and expand and improve our architecture and security. Monitor bottlenecks and inefficiencies in DevOps and proactively raise suggestions for reduction and/or removal of same. Document and implement systems infrastructure best practices, building tools that enable proactive monitoring, continuous deployment, automated testing, and quality control. Partner with engineering and security teams to architect resilient products using modern best practices and cloud technologies. Develop tools that leverage productivity amplifiers such as code generators and automated scripts for scalable deployment. Communicate priorities and status of initiatives to senior leadership on a weekly basis. Manage and execute on network security initiatives in partnership with SecOps. Manage and administer multiple AWS accounts, from security to cost management. Execute on frequent, incremental code testing and deployment. Act as the escalation point for service incidents. Collaborate with Information Security Team addressing privacy, security, and data protection needs and participate in control audits for compliance with SOC 2, CCPA/GDPR, and ISO 27001. Manage, prioritize workloads, and evaluate the performance of the DevOps Team. Set measurable OKRs for DevOps Team and conduct regular (weekly or biweekly) 1:1s. Oversee training of new DevOps personnel and provide regular feedback on performance. Basic Qualifications: On-site working at the ML physical office in London 2-3 days per week is required. 10+ yrs professional experience, including 7+ yrs of hands-on DevOps experience & 3+ years of direct management experience. 5+ yrs experience with AWS or Microsoft Azure cloud platforms (AWS preferred). 3+ yrs experience with release management tools like BitBucket Pipelines, AWS Code Pipeline, GitHub. 3+ yrs experience with configuration management tools like Chef, Puppet, Ansible. 3+ yrs experience with Infrastructure as Code tools such as Terraform or CloudFormation. 3+ yrs experience with container technologies such as Docker, Mesos, Kubernetes. 3+ yrs experience with monitoring and analytics tools such as DataDog, New Relic, AWS CloudWatch. AWS Certified Solutions Architect Professional Certification Required. Experience with cloud-based architectures and solutions. Hands-on experience with automation/configuration management, Continuous Integration, Deployment Automation and Orchestration, ideally using AWS services such as codedeploy and cloudformation. Solid Networking knowledge, TCP/IP, Internet Stack. Solid grasp of Software Development Lifecycle concepts, roles, and responsibilities. Knowledge of best practices and IT operations in an always-up, always-available service. One or more of Mongo, Postgres, or MySQL. Linux/Unix Administration. Java, coding, and scripting (PHP, Python, Shell, Perl and/or Ruby). Experience with Agile methodologies. Off-hours availability required (across multiple time-zones). Other Characteristics: Superior communications skills and comfort presenting to, and working with a senior executive audience. Ability to generate buy-in and build consensus. Analytical mindset with a passion for strategy and solving complex business challenges. Exceptional multi-tasking and prioritization skills. Strong project management and organizational skills. Ability to juggle multiple projects in a fast-paced, dynamic environment with a 'can-do' attitude. A strong focus on business outcomes. Comfort with collaboration, open communication and reaching across functional borders. £90,000 - £110,000 a year
Feb 19, 2025
Full time
About Madison Logic: Our team is reshaping B2B marketing and having fun in the process! When joining Madison Logic, you are committing to giving 100% and always striving for more. As a truly global company, we take pride in a diverse culture free from gender, racial, and other forms of bias. Our Vision: We empower B2B organizations globally to convert their best accounts faster. Our Values: URGENCY: Lead with Action. Prioritize Follow-up. ACCOUNTABILITY: Don't Point Fingers. Take Responsibility. INNOVATION: Think Big. Innovate. RESPECT: Respect Customers. Respect Each Other. INTEGRITY: Act Ethically. Lead by Example. At ML you will work with & learn from an incredible group of people who care about your success as much as they care about their own. Our team is at the heart of what we do and our success starts with you! About the Role: As the Manager of DevOps, you will manage the DevOps team, own the infrastructure and deployment stack, and manage all internal communications related to DevOps. You will be responsible for quality control, management, and development of continuous integration and deployment solutions for our applications. In this role, you will focus on optimization and automation which will improve team efficiency, including leading initiatives to implement best practices. You are expected to approach each day with a collaborative, solutions-oriented mindset, partnering with internal teams and advocating for DevOps strategy and initiatives with senior leadership. Responsibilities: Lead the build and operational management of highly secure and scalable software for the business. Identify areas to automate workflow and expand and improve our architecture and security. Monitor bottlenecks and inefficiencies in DevOps and proactively raise suggestions for reduction and/or removal of same. Document and implement systems infrastructure best practices, building tools that enable proactive monitoring, continuous deployment, automated testing, and quality control. Partner with engineering and security teams to architect resilient products using modern best practices and cloud technologies. Develop tools that leverage productivity amplifiers such as code generators and automated scripts for scalable deployment. Communicate priorities and status of initiatives to senior leadership on a weekly basis. Manage and execute on network security initiatives in partnership with SecOps. Manage and administer multiple AWS accounts, from security to cost management. Execute on frequent, incremental code testing and deployment. Act as the escalation point for service incidents. Collaborate with Information Security Team addressing privacy, security, and data protection needs and participate in control audits for compliance with SOC 2, CCPA/GDPR, and ISO 27001. Manage, prioritize workloads, and evaluate the performance of the DevOps Team. Set measurable OKRs for DevOps Team and conduct regular (weekly or biweekly) 1:1s. Oversee training of new DevOps personnel and provide regular feedback on performance. Basic Qualifications: On-site working at the ML physical office in London 2-3 days per week is required. 10+ yrs professional experience, including 7+ yrs of hands-on DevOps experience & 3+ years of direct management experience. 5+ yrs experience with AWS or Microsoft Azure cloud platforms (AWS preferred). 3+ yrs experience with release management tools like BitBucket Pipelines, AWS Code Pipeline, GitHub. 3+ yrs experience with configuration management tools like Chef, Puppet, Ansible. 3+ yrs experience with Infrastructure as Code tools such as Terraform or CloudFormation. 3+ yrs experience with container technologies such as Docker, Mesos, Kubernetes. 3+ yrs experience with monitoring and analytics tools such as DataDog, New Relic, AWS CloudWatch. AWS Certified Solutions Architect Professional Certification Required. Experience with cloud-based architectures and solutions. Hands-on experience with automation/configuration management, Continuous Integration, Deployment Automation and Orchestration, ideally using AWS services such as codedeploy and cloudformation. Solid Networking knowledge, TCP/IP, Internet Stack. Solid grasp of Software Development Lifecycle concepts, roles, and responsibilities. Knowledge of best practices and IT operations in an always-up, always-available service. One or more of Mongo, Postgres, or MySQL. Linux/Unix Administration. Java, coding, and scripting (PHP, Python, Shell, Perl and/or Ruby). Experience with Agile methodologies. Off-hours availability required (across multiple time-zones). Other Characteristics: Superior communications skills and comfort presenting to, and working with a senior executive audience. Ability to generate buy-in and build consensus. Analytical mindset with a passion for strategy and solving complex business challenges. Exceptional multi-tasking and prioritization skills. Strong project management and organizational skills. Ability to juggle multiple projects in a fast-paced, dynamic environment with a 'can-do' attitude. A strong focus on business outcomes. Comfort with collaboration, open communication and reaching across functional borders. £90,000 - £110,000 a year
What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Your mission As the first Engineering Manager of our Machine Learning Team, you will own the strategic direction of the team's projects, ensuring alignment with business and product goals while addressing technical constraints. You'll own the development of our next generation of models, guiding the team through technical challenges and delivery. You'll play a role in building a culture of good engineering and research practices, striving to maintain efficiency and technical excellence as we scale up. Part of your day-to-day To lead, nurture and scale a remote team of 8+ machine learning engineers, supporting their career development through 1:1s, coaching, mentorship, and performance reviews. Leading project management discussions, coordinating and facilitating the Weekly planning and team meetings. Collaborate with the CTO, Platform and Product to align team priorities with company OKRs. Collaborate with the People team on recruiting and onboarding talent that matches our values and technical excellence by being a part of interviewing, debriefs, defining scorecards and onboarding plans. Facilitate and lead discussions that drive the development and deployment of our new generation of ML models, optimizing tools and infrastructure for efficiency, while upholding engineering excellence. Identifying and resolving bottleneck and efficiency blockers, enabling the team to iterate faster. Championing initiatives to improve the quality, security and performance of our systems, processes and code. Promoting a culture of collaboration, transparency, feedback and continuous learning. Requirements Strong background in applied AI/ML research, development, and deployment - particularly in deep learning. Proven track record in managing growing teams , including hiring, mentoring, and developing talent. Experience leading machine learning/data science technical initiatives, particularly in high-growth and large-scale production environments. Deep understanding of good ML engineering practices, including MLOps, data engineering, and scalability. Effective communication skills to engage with senior leaders, product teams, and engineers in complex technical discussions. Strong analytical and troubleshooting skills - methodically decomposing systems to identify bottlenecks, determine root causes and implement effective solutions. Drive to continually develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts, and trade-offs clearly and getting buy-in for strategic technical decisions. Bonus Background in high-impact startup/scale-ups, driving iterative development and rapid delivery. Active interest in automation and task-mining Familiarity with data pipeline architecture Experience with secure software design and data protection mechanisms. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Laptop, remote setup stipend, and co-working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health and retirement benefits Annual L&D budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location
Feb 19, 2025
Full time
What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Your mission As the first Engineering Manager of our Machine Learning Team, you will own the strategic direction of the team's projects, ensuring alignment with business and product goals while addressing technical constraints. You'll own the development of our next generation of models, guiding the team through technical challenges and delivery. You'll play a role in building a culture of good engineering and research practices, striving to maintain efficiency and technical excellence as we scale up. Part of your day-to-day To lead, nurture and scale a remote team of 8+ machine learning engineers, supporting their career development through 1:1s, coaching, mentorship, and performance reviews. Leading project management discussions, coordinating and facilitating the Weekly planning and team meetings. Collaborate with the CTO, Platform and Product to align team priorities with company OKRs. Collaborate with the People team on recruiting and onboarding talent that matches our values and technical excellence by being a part of interviewing, debriefs, defining scorecards and onboarding plans. Facilitate and lead discussions that drive the development and deployment of our new generation of ML models, optimizing tools and infrastructure for efficiency, while upholding engineering excellence. Identifying and resolving bottleneck and efficiency blockers, enabling the team to iterate faster. Championing initiatives to improve the quality, security and performance of our systems, processes and code. Promoting a culture of collaboration, transparency, feedback and continuous learning. Requirements Strong background in applied AI/ML research, development, and deployment - particularly in deep learning. Proven track record in managing growing teams , including hiring, mentoring, and developing talent. Experience leading machine learning/data science technical initiatives, particularly in high-growth and large-scale production environments. Deep understanding of good ML engineering practices, including MLOps, data engineering, and scalability. Effective communication skills to engage with senior leaders, product teams, and engineers in complex technical discussions. Strong analytical and troubleshooting skills - methodically decomposing systems to identify bottlenecks, determine root causes and implement effective solutions. Drive to continually develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts, and trade-offs clearly and getting buy-in for strategic technical decisions. Bonus Background in high-impact startup/scale-ups, driving iterative development and rapid delivery. Active interest in automation and task-mining Familiarity with data pipeline architecture Experience with secure software design and data protection mechanisms. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Laptop, remote setup stipend, and co-working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health and retirement benefits Annual L&D budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Feb 19, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
A leading commodities trading firm are searching for a new Head of Quantitative Engineering to head up their Quant department, reporting directly to the CTO. You will manage three teams - Quant Development, Quant Engineering, and Derivatives Platform, each area with their own team lead. This position has predominantly a managerial focus however an in depth technical knowledge of the quant engineering side will still be required to understand the constraints/opportunities within your team, offer technical support to your subordinates, and when required engaged on large-scale projects. The position entails a fair amount of stakeholder management, having to liaise frequently with senior stakeholders across IT, Risk, and Front Office. My client is keen to bring someone into this position that can offer fresh ideas for successful innovation and change. Our previous placements with this client have spoken very positively about the company culture, highlighting the collaborative/friendly environment and the varied internal career progression available. As a result, they possess some of the best retention rates you may see on the market. Requirements: Strong C++ engineering and development experience Strong background in the Front Office Quant Engineering Space Good management experience Knowledge of the energy commodities market Experience with pricing models. design, and development of pricing libraries Python in financial application Experience with distributed architecture Benefits: Substantial Bonus, Hybrid Working (3 days in office/week), 10% Pension, Private Dental, Private Medical, Discounted Utility Bills, Free Daily Breakfast, Free Weekly Lunch (C++, Python, Commodities, Gas, LNG, Power, Derivatives, Commodity, Energy, Quant, Quantitative, Head Of, Python, ETRM, CTRM, Monte Carlo, Black-Scholes, Pricing, Options) Job Title: Head Of Quant Engineering - Commodities Location: London, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Feb 18, 2025
Full time
A leading commodities trading firm are searching for a new Head of Quantitative Engineering to head up their Quant department, reporting directly to the CTO. You will manage three teams - Quant Development, Quant Engineering, and Derivatives Platform, each area with their own team lead. This position has predominantly a managerial focus however an in depth technical knowledge of the quant engineering side will still be required to understand the constraints/opportunities within your team, offer technical support to your subordinates, and when required engaged on large-scale projects. The position entails a fair amount of stakeholder management, having to liaise frequently with senior stakeholders across IT, Risk, and Front Office. My client is keen to bring someone into this position that can offer fresh ideas for successful innovation and change. Our previous placements with this client have spoken very positively about the company culture, highlighting the collaborative/friendly environment and the varied internal career progression available. As a result, they possess some of the best retention rates you may see on the market. Requirements: Strong C++ engineering and development experience Strong background in the Front Office Quant Engineering Space Good management experience Knowledge of the energy commodities market Experience with pricing models. design, and development of pricing libraries Python in financial application Experience with distributed architecture Benefits: Substantial Bonus, Hybrid Working (3 days in office/week), 10% Pension, Private Dental, Private Medical, Discounted Utility Bills, Free Daily Breakfast, Free Weekly Lunch (C++, Python, Commodities, Gas, LNG, Power, Derivatives, Commodity, Energy, Quant, Quantitative, Head Of, Python, ETRM, CTRM, Monte Carlo, Black-Scholes, Pricing, Options) Job Title: Head Of Quant Engineering - Commodities Location: London, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
Feb 18, 2025
Full time
Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details
Role: Senior Site Manager Location: Northeast of England Package: 90k + packages available Turner Lovell are recruiting for a fast-growing international EPC contractor with a strong pipeline of HVDC, HV-AC, and offshore wind projects across the UK and Europe. We are looking for an experienced Senior Site Manager with a strong civil or M&E background to actively support the project management of multi-disciplined, multi-sector project delivery. The Senior Site Manager will participate in project teams from the initial stages through to completion, ensuring the consistent application of the contracting strategy. They will define and issue sub-contracts with support from EHS, Quality, Planning, Contract Management, and Sourcing, and act as the main point of contact for all commercial aspects of site sub-contracts. Key Responsibilities: Plan and manage C&C activities to ensure on-time project delivery. Lead and manage site teams to meet performance standards and project objectives. Ensure EHS policies and procedures are applied in all site activities. Identify and evaluate EHS risks and implement practical measures. Promote hazard identification and near-miss reporting. Demonstrate EHS leadership and ensure the STOP WORK POLICY is implemented. Communicate EHS policies to all project site staff. Reward and encourage proactive EHS steps. Participate in EHS Gemba walks and lead EHS improvement initiatives. Observe work conditions and behaviors, provide feedback, and celebrate achievements. Comply with Quality Procedures and resolve non-conformances timely. Ensure site works meet customer satisfaction and GE Grid standards. Collect key information for Lessons Learned and future project improvements. Participate in improvement actions on construction processes, tools, and documents. Provide timely status and metrics of site activities: Weekly safety metrics and observations. Weekly production management indicators and monthly variance to milestones. Monthly reports on sub-contract status and spend vs. budget. Main contact for construction-related topics in partner/consortium projects. Integrate customer EHS requirements into project-specific EHS procedures. Manage risks and opportunities related to C&C activities. Prepare staffing plans, mobilize site teams, and monitor actuals vs. plans. Set goals and objectives for site managers. Liaise with the design office for timely issuance of data required for site works. Implement CMS and define TOPs with the Project Commissioning Manager. Support project leadership during important customer meetings Requirements: Background in Building Services, electrical works, and commissioning. Qualification in Civil/Electrical Engineering or equivalent experience. Health and safety experience, training, and qualifications in line with international standards (GWO certification is a plus). Knowledgeable on international construction standards and best practices. Experience in offshore platforms E&I works is a plus. Ability to work remotely and integrate with the wider team. Previous experience as a Construction Manager on large EHV Substation Projects (UK experience is a plus). Knowledge of environmental legislation and good industry practices. Familiarity with civil and electrical works construction standards. Willingness to travel frequently to various project sites and offshore wind farm projects. Effective communication skills in English (additional European languages are a plus). IT proficiency, including collaborative platforms and tools. Experience in the installation and commissioning of civil works, building services, HV & MV equipment, control & protection systems, and commissioning. This is an excellent opportunity to be at the forefront of renewable energy, HVDC and HV infrastructure projects, have clear career growth potential and job security working on high project. If this sounds like it could be your next challenge, working on large-scale energy transmission project and you are available ASAP, please apply or contact or Yana Arif url removed / (phone number removed) for further information.
Feb 18, 2025
Full time
Role: Senior Site Manager Location: Northeast of England Package: 90k + packages available Turner Lovell are recruiting for a fast-growing international EPC contractor with a strong pipeline of HVDC, HV-AC, and offshore wind projects across the UK and Europe. We are looking for an experienced Senior Site Manager with a strong civil or M&E background to actively support the project management of multi-disciplined, multi-sector project delivery. The Senior Site Manager will participate in project teams from the initial stages through to completion, ensuring the consistent application of the contracting strategy. They will define and issue sub-contracts with support from EHS, Quality, Planning, Contract Management, and Sourcing, and act as the main point of contact for all commercial aspects of site sub-contracts. Key Responsibilities: Plan and manage C&C activities to ensure on-time project delivery. Lead and manage site teams to meet performance standards and project objectives. Ensure EHS policies and procedures are applied in all site activities. Identify and evaluate EHS risks and implement practical measures. Promote hazard identification and near-miss reporting. Demonstrate EHS leadership and ensure the STOP WORK POLICY is implemented. Communicate EHS policies to all project site staff. Reward and encourage proactive EHS steps. Participate in EHS Gemba walks and lead EHS improvement initiatives. Observe work conditions and behaviors, provide feedback, and celebrate achievements. Comply with Quality Procedures and resolve non-conformances timely. Ensure site works meet customer satisfaction and GE Grid standards. Collect key information for Lessons Learned and future project improvements. Participate in improvement actions on construction processes, tools, and documents. Provide timely status and metrics of site activities: Weekly safety metrics and observations. Weekly production management indicators and monthly variance to milestones. Monthly reports on sub-contract status and spend vs. budget. Main contact for construction-related topics in partner/consortium projects. Integrate customer EHS requirements into project-specific EHS procedures. Manage risks and opportunities related to C&C activities. Prepare staffing plans, mobilize site teams, and monitor actuals vs. plans. Set goals and objectives for site managers. Liaise with the design office for timely issuance of data required for site works. Implement CMS and define TOPs with the Project Commissioning Manager. Support project leadership during important customer meetings Requirements: Background in Building Services, electrical works, and commissioning. Qualification in Civil/Electrical Engineering or equivalent experience. Health and safety experience, training, and qualifications in line with international standards (GWO certification is a plus). Knowledgeable on international construction standards and best practices. Experience in offshore platforms E&I works is a plus. Ability to work remotely and integrate with the wider team. Previous experience as a Construction Manager on large EHV Substation Projects (UK experience is a plus). Knowledge of environmental legislation and good industry practices. Familiarity with civil and electrical works construction standards. Willingness to travel frequently to various project sites and offshore wind farm projects. Effective communication skills in English (additional European languages are a plus). IT proficiency, including collaborative platforms and tools. Experience in the installation and commissioning of civil works, building services, HV & MV equipment, control & protection systems, and commissioning. This is an excellent opportunity to be at the forefront of renewable energy, HVDC and HV infrastructure projects, have clear career growth potential and job security working on high project. If this sounds like it could be your next challenge, working on large-scale energy transmission project and you are available ASAP, please apply or contact or Yana Arif url removed / (phone number removed) for further information.
Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Lead and develop the efficient and effective management and issue of accurate, timely and contract compliant documentation. Work closely with project management and engineering teams and liaise with Employers commercial team and client team. Progress continuous own professional development. Competent in the application of IT skills to commercial management and the production of project documentation. Demonstrate and maintain commercial and technical knowledge and work closely with technical staff to develop appropriate techniques and solutions for the project. Assist with preparation of periodic progress valuations and claims for work completed. Produce monthly cost reports, forecasts, and contract budget reports. Ensure contractual and commercial risks and opportunities for realising efficiencies are identified to the Project and Commercial Managers. Ensure risk registers and contingency are accurately maintained. Effective and consistent implementation of the SCS Commercial Policy and procedures. Identify and provide appropriate, timely information to support change control process. Support procurement team through tenders including producing subcontract documentation. Manage subcontracts from initial placement of order to final account. Prepare, review and complete sub-contract documentation. Prepare and agree interim applications for payment. Prepare and agree final accounts with subcontractor. Maintain registers of variations, delay, extension times and claims. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Relevant Degree (equivalent) in Quantity Surveying or equivalent relevant industry experience. Advanced knowledge in Microsoft Excel. Experience with Power BI. Experience in Rail or Infrastructure projects. Problem solving can-do approach. About the Company The role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed services. The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities. Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role.
Feb 17, 2025
Full time
Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Lead and develop the efficient and effective management and issue of accurate, timely and contract compliant documentation. Work closely with project management and engineering teams and liaise with Employers commercial team and client team. Progress continuous own professional development. Competent in the application of IT skills to commercial management and the production of project documentation. Demonstrate and maintain commercial and technical knowledge and work closely with technical staff to develop appropriate techniques and solutions for the project. Assist with preparation of periodic progress valuations and claims for work completed. Produce monthly cost reports, forecasts, and contract budget reports. Ensure contractual and commercial risks and opportunities for realising efficiencies are identified to the Project and Commercial Managers. Ensure risk registers and contingency are accurately maintained. Effective and consistent implementation of the SCS Commercial Policy and procedures. Identify and provide appropriate, timely information to support change control process. Support procurement team through tenders including producing subcontract documentation. Manage subcontracts from initial placement of order to final account. Prepare, review and complete sub-contract documentation. Prepare and agree interim applications for payment. Prepare and agree final accounts with subcontractor. Maintain registers of variations, delay, extension times and claims. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Relevant Degree (equivalent) in Quantity Surveying or equivalent relevant industry experience. Advanced knowledge in Microsoft Excel. Experience with Power BI. Experience in Rail or Infrastructure projects. Problem solving can-do approach. About the Company The role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed services. The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities. Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role.
Head of Cloud and Platform Engineering - United Kingdom Our IT Practice Area is a key part of our success, and our clients include many large household name companies. We now have an exciting opportunity for a Head of Cloud and Platform Engineering to join our London office. As Head of Cloud and Platform Engineering, you will lead and build our Cloud and Platform engineering capabilities, overseeing architecture, data, security, SRE, and incident management. We are looking for someone who is a skilled leader with deep experience in cloud infrastructure and modern methodologies, who thinks "cloud-first" and can bring simplicity and efficiency to our platforms. We need an exceptional people leader who can recruit and develop top talent, fostering growth and adaptability within our teams as we embrace cloud-native systems and DevSecOps methodologies. You will guide our existing teams in learning and adapting to cloud-based approaches while building a team culture that prioritizes excellence and innovation. As an advocate for building fantastic technical and engineering teams, you will position Barnett Waddingham as a trusted partner for the financial services sector, recognized for driving operational excellence, system resilience, and reliability, enabling innovative solutions, and supporting the continuous development of our engineering teams. Responsibilities Lead, build, and develop a high-performing infrastructure and operational team Modernise operations and incident management Build and develop an SRE function Integrate security into DevOps practices Enhance developer experience Guide data and architecture teams We would love to hear from if you have: Degree-level education with 5+ years of experience in technical leadership roles. Proven track record as a senior engineering manager, director of engineering, or leader in a tech sector growth or scale-up business. Comprehensive knowledge of DevOps and DevSecOps methodologies with hands-on experience working in Agile team environments. Expertise in modern observability practices and Site Reliability Engineering (SRE), including best practices, implementations, and familiarity with observability vendors. Deep hands-on cloud experience, with 5+ years working with Azure, AWS, or GCP. Experience managing and building teams across operations, site reliability, data, and security functions. Technical proficiency in both software development and Infrastructure as Code (IaC), with familiarity in engineering best practices associated with software development. What's in it for you: Competitive discretionary annual bonus Generous pension scheme Core benefits including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading A comprehensive range of voluntary benefits to suit you (and your family) Happy to talk flexible working. We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.
Feb 17, 2025
Full time
Head of Cloud and Platform Engineering - United Kingdom Our IT Practice Area is a key part of our success, and our clients include many large household name companies. We now have an exciting opportunity for a Head of Cloud and Platform Engineering to join our London office. As Head of Cloud and Platform Engineering, you will lead and build our Cloud and Platform engineering capabilities, overseeing architecture, data, security, SRE, and incident management. We are looking for someone who is a skilled leader with deep experience in cloud infrastructure and modern methodologies, who thinks "cloud-first" and can bring simplicity and efficiency to our platforms. We need an exceptional people leader who can recruit and develop top talent, fostering growth and adaptability within our teams as we embrace cloud-native systems and DevSecOps methodologies. You will guide our existing teams in learning and adapting to cloud-based approaches while building a team culture that prioritizes excellence and innovation. As an advocate for building fantastic technical and engineering teams, you will position Barnett Waddingham as a trusted partner for the financial services sector, recognized for driving operational excellence, system resilience, and reliability, enabling innovative solutions, and supporting the continuous development of our engineering teams. Responsibilities Lead, build, and develop a high-performing infrastructure and operational team Modernise operations and incident management Build and develop an SRE function Integrate security into DevOps practices Enhance developer experience Guide data and architecture teams We would love to hear from if you have: Degree-level education with 5+ years of experience in technical leadership roles. Proven track record as a senior engineering manager, director of engineering, or leader in a tech sector growth or scale-up business. Comprehensive knowledge of DevOps and DevSecOps methodologies with hands-on experience working in Agile team environments. Expertise in modern observability practices and Site Reliability Engineering (SRE), including best practices, implementations, and familiarity with observability vendors. Deep hands-on cloud experience, with 5+ years working with Azure, AWS, or GCP. Experience managing and building teams across operations, site reliability, data, and security functions. Technical proficiency in both software development and Infrastructure as Code (IaC), with familiarity in engineering best practices associated with software development. What's in it for you: Competitive discretionary annual bonus Generous pension scheme Core benefits including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading A comprehensive range of voluntary benefits to suit you (and your family) Happy to talk flexible working. We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.
Senior Product Manager Who we are We're doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare. We believe that cost and complexity should never be a barrier to telemedicine. That's why we created a simple, free, and secure telemedicine platform. Since 2013, we've grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date. Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers. We're a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT, and London, UK). Who you are We're looking for a Senior Product Manager to drive innovation in our Practice Management team, building the essential tools that help medical practices operate seamlessly as businesses. You'll own and develop critical SaaS services like authentication and authorisation, billing integrations, analytics, and more - ensuring providers and clinical teams can access our platform effortlessly and efficiently. This role is perfect for someone who thrives on solving complex problems, loves working at the intersection of healthcare and technology, and wants to make a real impact on how clinicians run their practices. You'll work closely with engineering, design, product marketing, security, and customer-facing teams to drive product strategy, oversee the development process, and manage the product lifecycle from ideation to launch. What you'll do Product Strategy and Roadmap Define the vision, strategy, and roadmap for Practice Management, ensuring alignment with business and customer needs. Identify key challenges in clinical practice management such as access control and authentication, and other needs, balancing security, usability, and flexibility for different customer segments. Stay ahead of industry trends in identity and access management (IAM), role-based access control (RBAC), and security best practices. Requirements Gathering and Prioritization Gather feedback from customers, support teams, and internal stakeholders to define feature requirements. Work closely with enterprise customers to understand complex access control needs, such as SCIM, SAML, and custom role hierarchies. Prioritize initiatives based on impact, technical feasibility, and alignment with company goals. Cross-Functional Collaboration Partner with engineering to ensure a scalable and efficient implementation of user roles, permissions, and authentication workflows. Partner with third party services to deliver embedded SaaS capabilities around auth & auth, billing, analytics and more. Work with security and compliance teams to ensure features meet data protection, privacy, and compliance requirements (e.g., GDPR, HIPAA, SOC 2). Collaborate with UX/UI designers and product marketing to create intuitive experiences for managing users, groups, and access rights. Product Execution and Delivery Define and maintain clear user stories, acceptance criteria, and technical requirements. Work with engineering teams in Agile sprints to deliver and iterate on new features. Lead beta programs and gather customer feedback to improve adoption and usability. Metrics and Continuous Improvement Define and track KPIs to measure the success of user management features (e.g., adoption rate, permission-related support tickets, security incidents). Conduct usability testing and data-driven analysis to identify areas for improvement. Drive continuous enhancements to make user access management more seamless, flexible, and secure. Your skills and experience Comfort with ambiguity and breaking down complex problems Capable of synthesizing unstructured data and inputs to inform prioritization decisions Experience conducting interviews with customers to uncover product opportunities Drive to understand underlying problems, test assumptions, and iterate on solutions Strong written and in-person communication skills, and are comfortable presenting in large groups Diligent with documenting and building shared understanding with all team members Takes initiative to drive projects forward within a fast-paced environment Experience with managing large cross-functional projects with technical depth Experience integrating with third-party vendors and making buy vs. build decisions Experience with Healthcare, and the unique needs and challenges with data and compliance Experience managing user authentication, access control, or identity Familiarity with IAM protocols such as OAuth, SAML, SCIM, and JWT Strong technical understanding of RBAC, permission models, and user provisioning Experience working with engineering teams in an Agile environment Excellent analytical skills with experience leveraging data to drive product decisions Strong communication skills , with the ability to work cross-functionally with technical and non-technical stakeholders What we can offer you We have been evolving our benefits since launching in the UK in 2023; we're continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list. Alongside a competitive salary, we also offer; Unlimited PTO Private medical, optical and dental healthcare through AXA 5% matched company pension Remote working - we have recently secured a small flexible office workspace in London Liverpool Street ( here ). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep A great, supportive culture Interview process 1st stage - Chat with our internal recruiter 2nd stage - Hiring Manager interview 3rd stage - Peer interview 4th stage - Panel/presentation interview 5th stage - Meet with Chief Product Officer Additional information To ensure HIPAA compliance we perform background checks after extending a job offer.
Feb 17, 2025
Full time
Senior Product Manager Who we are We're doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare. We believe that cost and complexity should never be a barrier to telemedicine. That's why we created a simple, free, and secure telemedicine platform. Since 2013, we've grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date. Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers. We're a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT, and London, UK). Who you are We're looking for a Senior Product Manager to drive innovation in our Practice Management team, building the essential tools that help medical practices operate seamlessly as businesses. You'll own and develop critical SaaS services like authentication and authorisation, billing integrations, analytics, and more - ensuring providers and clinical teams can access our platform effortlessly and efficiently. This role is perfect for someone who thrives on solving complex problems, loves working at the intersection of healthcare and technology, and wants to make a real impact on how clinicians run their practices. You'll work closely with engineering, design, product marketing, security, and customer-facing teams to drive product strategy, oversee the development process, and manage the product lifecycle from ideation to launch. What you'll do Product Strategy and Roadmap Define the vision, strategy, and roadmap for Practice Management, ensuring alignment with business and customer needs. Identify key challenges in clinical practice management such as access control and authentication, and other needs, balancing security, usability, and flexibility for different customer segments. Stay ahead of industry trends in identity and access management (IAM), role-based access control (RBAC), and security best practices. Requirements Gathering and Prioritization Gather feedback from customers, support teams, and internal stakeholders to define feature requirements. Work closely with enterprise customers to understand complex access control needs, such as SCIM, SAML, and custom role hierarchies. Prioritize initiatives based on impact, technical feasibility, and alignment with company goals. Cross-Functional Collaboration Partner with engineering to ensure a scalable and efficient implementation of user roles, permissions, and authentication workflows. Partner with third party services to deliver embedded SaaS capabilities around auth & auth, billing, analytics and more. Work with security and compliance teams to ensure features meet data protection, privacy, and compliance requirements (e.g., GDPR, HIPAA, SOC 2). Collaborate with UX/UI designers and product marketing to create intuitive experiences for managing users, groups, and access rights. Product Execution and Delivery Define and maintain clear user stories, acceptance criteria, and technical requirements. Work with engineering teams in Agile sprints to deliver and iterate on new features. Lead beta programs and gather customer feedback to improve adoption and usability. Metrics and Continuous Improvement Define and track KPIs to measure the success of user management features (e.g., adoption rate, permission-related support tickets, security incidents). Conduct usability testing and data-driven analysis to identify areas for improvement. Drive continuous enhancements to make user access management more seamless, flexible, and secure. Your skills and experience Comfort with ambiguity and breaking down complex problems Capable of synthesizing unstructured data and inputs to inform prioritization decisions Experience conducting interviews with customers to uncover product opportunities Drive to understand underlying problems, test assumptions, and iterate on solutions Strong written and in-person communication skills, and are comfortable presenting in large groups Diligent with documenting and building shared understanding with all team members Takes initiative to drive projects forward within a fast-paced environment Experience with managing large cross-functional projects with technical depth Experience integrating with third-party vendors and making buy vs. build decisions Experience with Healthcare, and the unique needs and challenges with data and compliance Experience managing user authentication, access control, or identity Familiarity with IAM protocols such as OAuth, SAML, SCIM, and JWT Strong technical understanding of RBAC, permission models, and user provisioning Experience working with engineering teams in an Agile environment Excellent analytical skills with experience leveraging data to drive product decisions Strong communication skills , with the ability to work cross-functionally with technical and non-technical stakeholders What we can offer you We have been evolving our benefits since launching in the UK in 2023; we're continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list. Alongside a competitive salary, we also offer; Unlimited PTO Private medical, optical and dental healthcare through AXA 5% matched company pension Remote working - we have recently secured a small flexible office workspace in London Liverpool Street ( here ). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep A great, supportive culture Interview process 1st stage - Chat with our internal recruiter 2nd stage - Hiring Manager interview 3rd stage - Peer interview 4th stage - Panel/presentation interview 5th stage - Meet with Chief Product Officer Additional information To ensure HIPAA compliance we perform background checks after extending a job offer.
Senior Machine Learning Engineer page is loaded Senior Machine Learning Engineer Job Title Senior Machine Learning Engineer Job Description Here at UnderwriteMe, we are on a mission to make life insurance more widely accessible and ensure people and their loved ones are protected when the inevitable happens. We are doing this by reshaping the future of insurance through innovative and global technology products. As we work on solving complex problems that will change how lives are protected, we operate in a fast-paced, challenging environment. The type of people who work for us embrace and relish the challenge and in turn the sense of achievement in helping to solve these problems and making an impact on how lives are protected. We place a great emphasis on challenging the status quo and constantly striving to improve on what we do. We want to get to the point where we are leading the way in the software industry. Being owned by Pacific Life, we have the best of both worlds - the freedom to experiment like a start-up with the stability of our parent company. If you want to bring new ideas to the table and be part of a team working on innovative technology, come and join us. Job Description We are currently seeking an innovative Senior AI / Machine Learning Engineer to join UnderwriteMe within the Text Mining team. This role is pivotal in driving the creation of an innovative product set to disrupt the insurance market. We are looking for candidates with a proven track record in the design and deployment of LLMs for applications within the NLP space, as well as established experience collaborating with product managers, developers, and fellow data scientists within a product-led SaaS environment. What will you be doing? Working within a dynamic cross-functional team that operates based on OKRs (Objectives and Key Results), fostering collaboration among developers, QAs, data scientists, and data analysts, to consistently achieve tangible outcomes aligned with OKR targets. Employing your deep understanding of AI and staying current with industry trends, you will play a pivotal role in shaping project execution by contributing to the OKR formulation process, and directly working towards those. Crafting and refining Machine Learning models and algorithms to address complex product challenges. Devising and implementing innovative data analysis and data mining strategies, extracting valuable insights from diverse data sources. Harnessing the power of natural language processing (NLP) techniques to extract pertinent information from textual data. Formulating predictive models to anticipate future trends, enabling informed decision-making. Constructing automated ML workflows and integrating CI/CD practices to ensure seamless model deployment and recurrent refinement. Architecting, deploying, and overseeing APIs for effective model delivery, while also leveraging external APIs to enhance functionality. Establishing monitoring and logging systems to evaluate model performance, detect anomalies, and guarantee consistent model dependability and accessibility. Collaborating closely with DevOps and IT teams to orchestrate the smooth transition of ML models into production environments, upholding scalability and security standards. Technical Requirements Applied AI and NLP Expertise: Proven experience in applying AI techniques to solve real-world NLP problems, with a focus on delivering scalable, production-ready solutions. Hands-on expertise in fine-tuning pre-trained models such as BERT, GPT, or similar transformer-based architectures for domain-specific tasks in the NLP space. Experience in integrating Large Language Models (LLMs) into applications, with a focus on enabling structured responses, such as through APIs or with purpose-built LLMs. Knowledge of prompt engineering techniques, including designing effective prompts for different tasks, optimizing input/output formats, and leveraging techniques such as few-shot learning. Advanced Python Development Proficiency: Experience with OOP, and data-validation libraries such as Pydantic. Deep familiarity with Python and its ecosystem for AI/ML, including libraries like PyTorch, Hugging Face Transformers, and scikit-learn. Experience with data manipulation using libraries such as Pandas and NumPy, and familiarity with parallelization or asynchronous programming. Proficiency in Test-Driven Development (TDD) and an understanding of Python testing libraries such as Pytest. Cloud, CI/CD & MLOps Knowledge Experience taking models from experiments through to production deployments, with tools such as Docker, Kubernetes & serverless alternatives such as AWS Lambda. Familiarity with MLOps tools such as MLFlow, Kubeflow or Sagemaker. A strong knowledge of cloud platforms (ideally AWS) and their respective services for deploying robust, AI-heavy applications. Bonus Experience Experience with named entity recognition / recommendation systems. Knowledge of Gitlab's CI/CD (or Github Actions). Basic understanding of Java (ideally with Spring Boot). Experience working in a fast-paced, product-led environment. Experience working with data within the insurance / healthcare sector. Ideal Qualities Entrepreneurial Mindset The ideal candidate will possess a product-led, entrepreneurial approach to their work, constantly evaluating new technologies which may facilitate improvements to the product and directly relate back to OKRs. Experience in a fast-paced, start-up environment would be a bonus, with the ability to work both proactively and reactively. Exceptional Communicator / Collaborator The ability to confidently communicate technical concepts to both a technical and non-technical audience (both verbally & written), for example when discussing results, technical approaches, or resolutions to potential blockers. Extensive experience of collaboration with engineers, architects & product teams to enable robust solutions to solve real, well-defined problems. ML/AI Champion A deep appreciation for the possibilities of ML/AI on the application layer, and a strong desire to work on state-of-the-art applications where your ideas could directly translate to enormous business impact. Key Characteristics that we look for when interviewing and that help people thrive at UnderwriteMe: Entrepreneurial: Shows initiative and a proactive approach to identifying and seizing the right opportunities. Shows resilience in the face of challenges and maintains a bias for action. Curiosity: Exhibits a strong desire to learn and understand new concepts. Approaches problems with creativity and persistence, consistently seeking effective solutions. Technically Great: Possesses a deep understanding of relevant technical skills and knowledge applicable to their role. Applies technical expertise effectively to solve complex issues. Strategic Thinker: Understands the broader impact of their role and decisions. Effectively balances immediate actions with strategic planning to ensure alignment with medium-term and long-term organisational objectives. Impact Oriented: Driven by meaningful results, prioritising actions that deliver significant outcomes and contribute to team success. Motivated by value creation and business impact, not titles or status. Adaptability: Open to feedback and willing to learn from others. Shows a growth mindset and the ability to adapt and improve. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events . click apply for full job details
Feb 16, 2025
Full time
Senior Machine Learning Engineer page is loaded Senior Machine Learning Engineer Job Title Senior Machine Learning Engineer Job Description Here at UnderwriteMe, we are on a mission to make life insurance more widely accessible and ensure people and their loved ones are protected when the inevitable happens. We are doing this by reshaping the future of insurance through innovative and global technology products. As we work on solving complex problems that will change how lives are protected, we operate in a fast-paced, challenging environment. The type of people who work for us embrace and relish the challenge and in turn the sense of achievement in helping to solve these problems and making an impact on how lives are protected. We place a great emphasis on challenging the status quo and constantly striving to improve on what we do. We want to get to the point where we are leading the way in the software industry. Being owned by Pacific Life, we have the best of both worlds - the freedom to experiment like a start-up with the stability of our parent company. If you want to bring new ideas to the table and be part of a team working on innovative technology, come and join us. Job Description We are currently seeking an innovative Senior AI / Machine Learning Engineer to join UnderwriteMe within the Text Mining team. This role is pivotal in driving the creation of an innovative product set to disrupt the insurance market. We are looking for candidates with a proven track record in the design and deployment of LLMs for applications within the NLP space, as well as established experience collaborating with product managers, developers, and fellow data scientists within a product-led SaaS environment. What will you be doing? Working within a dynamic cross-functional team that operates based on OKRs (Objectives and Key Results), fostering collaboration among developers, QAs, data scientists, and data analysts, to consistently achieve tangible outcomes aligned with OKR targets. Employing your deep understanding of AI and staying current with industry trends, you will play a pivotal role in shaping project execution by contributing to the OKR formulation process, and directly working towards those. Crafting and refining Machine Learning models and algorithms to address complex product challenges. Devising and implementing innovative data analysis and data mining strategies, extracting valuable insights from diverse data sources. Harnessing the power of natural language processing (NLP) techniques to extract pertinent information from textual data. Formulating predictive models to anticipate future trends, enabling informed decision-making. Constructing automated ML workflows and integrating CI/CD practices to ensure seamless model deployment and recurrent refinement. Architecting, deploying, and overseeing APIs for effective model delivery, while also leveraging external APIs to enhance functionality. Establishing monitoring and logging systems to evaluate model performance, detect anomalies, and guarantee consistent model dependability and accessibility. Collaborating closely with DevOps and IT teams to orchestrate the smooth transition of ML models into production environments, upholding scalability and security standards. Technical Requirements Applied AI and NLP Expertise: Proven experience in applying AI techniques to solve real-world NLP problems, with a focus on delivering scalable, production-ready solutions. Hands-on expertise in fine-tuning pre-trained models such as BERT, GPT, or similar transformer-based architectures for domain-specific tasks in the NLP space. Experience in integrating Large Language Models (LLMs) into applications, with a focus on enabling structured responses, such as through APIs or with purpose-built LLMs. Knowledge of prompt engineering techniques, including designing effective prompts for different tasks, optimizing input/output formats, and leveraging techniques such as few-shot learning. Advanced Python Development Proficiency: Experience with OOP, and data-validation libraries such as Pydantic. Deep familiarity with Python and its ecosystem for AI/ML, including libraries like PyTorch, Hugging Face Transformers, and scikit-learn. Experience with data manipulation using libraries such as Pandas and NumPy, and familiarity with parallelization or asynchronous programming. Proficiency in Test-Driven Development (TDD) and an understanding of Python testing libraries such as Pytest. Cloud, CI/CD & MLOps Knowledge Experience taking models from experiments through to production deployments, with tools such as Docker, Kubernetes & serverless alternatives such as AWS Lambda. Familiarity with MLOps tools such as MLFlow, Kubeflow or Sagemaker. A strong knowledge of cloud platforms (ideally AWS) and their respective services for deploying robust, AI-heavy applications. Bonus Experience Experience with named entity recognition / recommendation systems. Knowledge of Gitlab's CI/CD (or Github Actions). Basic understanding of Java (ideally with Spring Boot). Experience working in a fast-paced, product-led environment. Experience working with data within the insurance / healthcare sector. Ideal Qualities Entrepreneurial Mindset The ideal candidate will possess a product-led, entrepreneurial approach to their work, constantly evaluating new technologies which may facilitate improvements to the product and directly relate back to OKRs. Experience in a fast-paced, start-up environment would be a bonus, with the ability to work both proactively and reactively. Exceptional Communicator / Collaborator The ability to confidently communicate technical concepts to both a technical and non-technical audience (both verbally & written), for example when discussing results, technical approaches, or resolutions to potential blockers. Extensive experience of collaboration with engineers, architects & product teams to enable robust solutions to solve real, well-defined problems. ML/AI Champion A deep appreciation for the possibilities of ML/AI on the application layer, and a strong desire to work on state-of-the-art applications where your ideas could directly translate to enormous business impact. Key Characteristics that we look for when interviewing and that help people thrive at UnderwriteMe: Entrepreneurial: Shows initiative and a proactive approach to identifying and seizing the right opportunities. Shows resilience in the face of challenges and maintains a bias for action. Curiosity: Exhibits a strong desire to learn and understand new concepts. Approaches problems with creativity and persistence, consistently seeking effective solutions. Technically Great: Possesses a deep understanding of relevant technical skills and knowledge applicable to their role. Applies technical expertise effectively to solve complex issues. Strategic Thinker: Understands the broader impact of their role and decisions. Effectively balances immediate actions with strategic planning to ensure alignment with medium-term and long-term organisational objectives. Impact Oriented: Driven by meaningful results, prioritising actions that deliver significant outcomes and contribute to team success. Motivated by value creation and business impact, not titles or status. Adaptability: Open to feedback and willing to learn from others. Shows a growth mindset and the ability to adapt and improve. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events . click apply for full job details
Jaguar & Land Rove
Stratford-upon-avon, Warwickshire
LOCATION: Gaydon, Warwickshire (UK) - Hybrid SALARY: Competitive At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator. WHAT TO EXPECT This will be a highly specialised and strategic role providing complex privacy advice and support to many parts of the JLR business globally on current and emerging personal data and privacy compliance matters. This role will have particular focus on strategic projects' privacy risk assessments and Data Protection Impact Assessments (DPIAs) fully integrated into our company's aspirations to delight our customers with a Modern Luxury experience in mobility services. The role will support key functions and projects as they look to expand sensitive and complex data handling activities in particular under the Attract & Retain value creation stream. The role will also serve as Deputy DPO. THE ROLE Key Responsibilities: Providing thought leadership into JLR Privacy Compliance programme and acting as Deputy DPO. Supporting and influencing our Business Functions' strategy on privacy-related matters for key projects, particularly as regards new strategic projects and connected services. Acting as lead data protection advisor to key data handling initiatives under Attract & Retain VCS, providing pragmatic advice on complex compliance requirements. Advising on project risk assessments and privacy impact assessments (PIAs) on relevant data processing systems. Occasionally supporting the drafting of and advising on corporate policies, procedures and guidelines on JLR's use of personal information. Advising on complex cross-border data transfer compliance requirements including drafting and providing key legal advice on privacy matters. Providing appropriate guidance, education, training, and regular communications on privacy compliance to relevant employees, including delivering data protection training to relevant business functions and participating in awareness programmes. Promoting and developing a culture of doing business in the right way; driving continuous improvement of compliance practices; and working alongside key stakeholders within the company to advise and support on privacy compliance related matters. Key Performance Indicators: Positive feedback from internal business teams and senior leadership. Provide timely, commercially minded and sound privacy compliance support. Timely management and delivery of advice on regulatory matters. Key Interactions: Strong relationships with all functional leadership areas. Workshops with key data handling functions. Privacy liaisons, NSC compliance officers and privacy leads/champions. Customer complaints management and escalation. WHAT YOU'LL NEED Essential Knowledge, Skills and Experience: Extensive privacy experience in a legal firm or in-house legal team. Good knowledge of European and cross-border privacy rules (including GDPR), and related legal frameworks (ePrivacy, FOIA, employment law, etc.), as well as applying privacy rules in complex digital and technology frameworks. Experience of providing legal advice in connection with complex data complaints and data security breaches. Experience of operationalising privacy compliance: to include privacy practices such as risk/impact assessments, handling data subject's requests, employee monitoring, vendor contracts and breach management. Experience of drafting data sharing agreements and Transfer Risk assessments. Desirable Knowledge, Skills and Experience: IAPP (CIPM or CIPP) or BCS Chartered Institute for IT (formerly ISEB) qualification in data protection. Experience of cross-border privacy projects outside of Europe. Technical understanding of IT security and information security standards. Knowledge of privacy concepts as they apply to engineering and/or telecommunications sectors would be advantageous. Personal Profile: Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Excellent communicator (must have the ability to convey complex compliance concepts into simple operational requirements) and interpersonal/influencing skills. Pragmatic and problem-solving orientated. An individual with a "Customer at the Centre" mindset who is easy to do business with, has a great deal of integrity and is driven to deliver experiences that are transparent and dependable. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. An effective team player, who actively leads, develops and supports team members. An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training.
Feb 16, 2025
Full time
LOCATION: Gaydon, Warwickshire (UK) - Hybrid SALARY: Competitive At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator. WHAT TO EXPECT This will be a highly specialised and strategic role providing complex privacy advice and support to many parts of the JLR business globally on current and emerging personal data and privacy compliance matters. This role will have particular focus on strategic projects' privacy risk assessments and Data Protection Impact Assessments (DPIAs) fully integrated into our company's aspirations to delight our customers with a Modern Luxury experience in mobility services. The role will support key functions and projects as they look to expand sensitive and complex data handling activities in particular under the Attract & Retain value creation stream. The role will also serve as Deputy DPO. THE ROLE Key Responsibilities: Providing thought leadership into JLR Privacy Compliance programme and acting as Deputy DPO. Supporting and influencing our Business Functions' strategy on privacy-related matters for key projects, particularly as regards new strategic projects and connected services. Acting as lead data protection advisor to key data handling initiatives under Attract & Retain VCS, providing pragmatic advice on complex compliance requirements. Advising on project risk assessments and privacy impact assessments (PIAs) on relevant data processing systems. Occasionally supporting the drafting of and advising on corporate policies, procedures and guidelines on JLR's use of personal information. Advising on complex cross-border data transfer compliance requirements including drafting and providing key legal advice on privacy matters. Providing appropriate guidance, education, training, and regular communications on privacy compliance to relevant employees, including delivering data protection training to relevant business functions and participating in awareness programmes. Promoting and developing a culture of doing business in the right way; driving continuous improvement of compliance practices; and working alongside key stakeholders within the company to advise and support on privacy compliance related matters. Key Performance Indicators: Positive feedback from internal business teams and senior leadership. Provide timely, commercially minded and sound privacy compliance support. Timely management and delivery of advice on regulatory matters. Key Interactions: Strong relationships with all functional leadership areas. Workshops with key data handling functions. Privacy liaisons, NSC compliance officers and privacy leads/champions. Customer complaints management and escalation. WHAT YOU'LL NEED Essential Knowledge, Skills and Experience: Extensive privacy experience in a legal firm or in-house legal team. Good knowledge of European and cross-border privacy rules (including GDPR), and related legal frameworks (ePrivacy, FOIA, employment law, etc.), as well as applying privacy rules in complex digital and technology frameworks. Experience of providing legal advice in connection with complex data complaints and data security breaches. Experience of operationalising privacy compliance: to include privacy practices such as risk/impact assessments, handling data subject's requests, employee monitoring, vendor contracts and breach management. Experience of drafting data sharing agreements and Transfer Risk assessments. Desirable Knowledge, Skills and Experience: IAPP (CIPM or CIPP) or BCS Chartered Institute for IT (formerly ISEB) qualification in data protection. Experience of cross-border privacy projects outside of Europe. Technical understanding of IT security and information security standards. Knowledge of privacy concepts as they apply to engineering and/or telecommunications sectors would be advantageous. Personal Profile: Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Excellent communicator (must have the ability to convey complex compliance concepts into simple operational requirements) and interpersonal/influencing skills. Pragmatic and problem-solving orientated. An individual with a "Customer at the Centre" mindset who is easy to do business with, has a great deal of integrity and is driven to deliver experiences that are transparent and dependable. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. An effective team player, who actively leads, develops and supports team members. An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training.
Senior Product Manager Who we are We're doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare. We believe that cost and complexity should never be a barrier to telemedicine. That's why we created a simple, free, and secure telemedicine platform. Since 2013, we've grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date. Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers. We're a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT, and London, UK). Who you are We're looking for a Senior Product Manager to drive innovation in our Practice Management team, building the essential tools that help medical practices operate seamlessly as businesses. You'll own and develop critical SaaS services like authentication and authorisation, billing integrations, analytics, and more - ensuring providers and clinical teams can access our platform effortlessly and efficiently. This role is perfect for someone who thrives on solving complex problems, loves working at the intersection of healthcare and technology, and wants to make a real impact on how clinicians run their practices. You'll work closely with engineering, design, product marketing, security, and customer-facing teams to drive product strategy, oversee the development process, and manage the product lifecycle from ideation to launch. What you'll do Product Strategy and Roadmap Define the vision, strategy, and roadmap for Practice Management, ensuring alignment with business and customer needs. Identify key challenges in clinical practice management such as access control and authentication, balancing security, usability, and flexibility for different customer segments. Stay ahead of industry trends in identity and access management (IAM), role-based access control (RBAC), and security best practices. Requirements Gathering and Prioritization Gather feedback from customers, support teams, and internal stakeholders to define feature requirements. Work closely with enterprise customers to understand complex access control needs, such as SCIM, SAML, and custom role hierarchies. Prioritize initiatives based on impact, technical feasibility, and alignment with company goals. Cross-Functional Collaboration Partner with engineering to ensure a scalable and efficient implementation of user roles, permissions, and authentication workflows. Partner with third-party services to deliver embedded SaaS capabilities around auth & auth, billing, analytics and more. Work with security and compliance teams to ensure features meet data protection, privacy, and compliance requirements (e.g., GDPR, HIPAA, SOC 2). Collaborate with UX/UI designers and product marketing to create intuitive experiences for managing users, groups, and access rights. Product Execution and Delivery Define and maintain clear user stories, acceptance criteria, and technical requirements. Work with engineering teams in Agile sprints to deliver and iterate on new features. Lead beta programs and gather customer feedback to improve adoption and usability. Metrics and Continuous Improvement Define and track KPIs to measure the success of user management features (e.g., adoption rate, permission-related support tickets, security incidents). Conduct usability testing and data-driven analysis to identify areas for improvement. Drive continuous enhancements to make user access management more seamless, flexible, and secure. Your skills and experience Comfort with ambiguity and breaking down complex problems Capable of synthesizing unstructured data and inputs to inform prioritization decisions Experience conducting interviews with customers to uncover product opportunities Drive to understand underlying problems, test assumptions, and iterate on solutions Strong written and in-person communication skills, and are comfortable presenting in large groups Diligent with documenting and building shared understanding with all team members Takes initiative to drive projects forward within a fast-paced environment Experience with managing large cross-functional projects with technical depth Experience integrating with third-party vendors and making buy vs. build decisions Experience with Healthcare, and the unique needs and challenges with data and compliance Experience managing user authentication, access control, or identity Familiarity with IAM protocols such as OAuth, SAML, SCIM, and JWT Strong technical understanding of RBAC, permission models, and user provisioning Experience working with engineering teams in an Agile environment Excellent analytical skills with experience leveraging data to drive product decisions Strong communication skills , with the ability to work cross-functionally with technical and non-technical stakeholders What we can offer you We have been evolving our benefits since launching in the UK in 2023; we're continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list. Alongside a competitive salary, we also offer; Unlimited PTO Private medical, optical and dental healthcare through AXA 5% matched company pension Remote working - we have recently secured a small flexible office workspace in London Liverpool Street ( here ). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep A great, supportive culture Interview process 1st stage - Chat with our internal recruiter 2nd stage - Hiring Manager interview 3rd stage - Peer interview 4th stage - Panel/presentation interview 5th stage - Meet with Chief Product Officer Additional information Doxy.me tech stack Frontend: React, TypeScript, Playwright, WebRTC, Next.js, Nx.dev Backend: Nodejs, TypeScript, Jest, NestJS, Nx.dev Cloud: AWS 3rd party: Vonage, Ably, Segment, Twilio, Stripe Our product: Doxy.me : The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day. Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication. To ensure HIPAA compliance we perform background checks after extending a job offer.
Feb 14, 2025
Full time
Senior Product Manager Who we are We're doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare. We believe that cost and complexity should never be a barrier to telemedicine. That's why we created a simple, free, and secure telemedicine platform. Since 2013, we've grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date. Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers. We're a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT, and London, UK). Who you are We're looking for a Senior Product Manager to drive innovation in our Practice Management team, building the essential tools that help medical practices operate seamlessly as businesses. You'll own and develop critical SaaS services like authentication and authorisation, billing integrations, analytics, and more - ensuring providers and clinical teams can access our platform effortlessly and efficiently. This role is perfect for someone who thrives on solving complex problems, loves working at the intersection of healthcare and technology, and wants to make a real impact on how clinicians run their practices. You'll work closely with engineering, design, product marketing, security, and customer-facing teams to drive product strategy, oversee the development process, and manage the product lifecycle from ideation to launch. What you'll do Product Strategy and Roadmap Define the vision, strategy, and roadmap for Practice Management, ensuring alignment with business and customer needs. Identify key challenges in clinical practice management such as access control and authentication, balancing security, usability, and flexibility for different customer segments. Stay ahead of industry trends in identity and access management (IAM), role-based access control (RBAC), and security best practices. Requirements Gathering and Prioritization Gather feedback from customers, support teams, and internal stakeholders to define feature requirements. Work closely with enterprise customers to understand complex access control needs, such as SCIM, SAML, and custom role hierarchies. Prioritize initiatives based on impact, technical feasibility, and alignment with company goals. Cross-Functional Collaboration Partner with engineering to ensure a scalable and efficient implementation of user roles, permissions, and authentication workflows. Partner with third-party services to deliver embedded SaaS capabilities around auth & auth, billing, analytics and more. Work with security and compliance teams to ensure features meet data protection, privacy, and compliance requirements (e.g., GDPR, HIPAA, SOC 2). Collaborate with UX/UI designers and product marketing to create intuitive experiences for managing users, groups, and access rights. Product Execution and Delivery Define and maintain clear user stories, acceptance criteria, and technical requirements. Work with engineering teams in Agile sprints to deliver and iterate on new features. Lead beta programs and gather customer feedback to improve adoption and usability. Metrics and Continuous Improvement Define and track KPIs to measure the success of user management features (e.g., adoption rate, permission-related support tickets, security incidents). Conduct usability testing and data-driven analysis to identify areas for improvement. Drive continuous enhancements to make user access management more seamless, flexible, and secure. Your skills and experience Comfort with ambiguity and breaking down complex problems Capable of synthesizing unstructured data and inputs to inform prioritization decisions Experience conducting interviews with customers to uncover product opportunities Drive to understand underlying problems, test assumptions, and iterate on solutions Strong written and in-person communication skills, and are comfortable presenting in large groups Diligent with documenting and building shared understanding with all team members Takes initiative to drive projects forward within a fast-paced environment Experience with managing large cross-functional projects with technical depth Experience integrating with third-party vendors and making buy vs. build decisions Experience with Healthcare, and the unique needs and challenges with data and compliance Experience managing user authentication, access control, or identity Familiarity with IAM protocols such as OAuth, SAML, SCIM, and JWT Strong technical understanding of RBAC, permission models, and user provisioning Experience working with engineering teams in an Agile environment Excellent analytical skills with experience leveraging data to drive product decisions Strong communication skills , with the ability to work cross-functionally with technical and non-technical stakeholders What we can offer you We have been evolving our benefits since launching in the UK in 2023; we're continually seeking employee feedback to ensure they deliver real value to everyone and, as such, the below is not a finite, exhaustive list. Alongside a competitive salary, we also offer; Unlimited PTO Private medical, optical and dental healthcare through AXA 5% matched company pension Remote working - we have recently secured a small flexible office workspace in London Liverpool Street ( here ). Our current expectations are for teams to meet once per month in office; we would still anticipate a remote dominant environment going forward Company equipment (inc. latest laptop) + £500 spending allowance on equipment you can keep A great, supportive culture Interview process 1st stage - Chat with our internal recruiter 2nd stage - Hiring Manager interview 3rd stage - Peer interview 4th stage - Panel/presentation interview 5th stage - Meet with Chief Product Officer Additional information Doxy.me tech stack Frontend: React, TypeScript, Playwright, WebRTC, Next.js, Nx.dev Backend: Nodejs, TypeScript, Jest, NestJS, Nx.dev Cloud: AWS 3rd party: Vonage, Ably, Segment, Twilio, Stripe Our product: Doxy.me : The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day. Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication. To ensure HIPAA compliance we perform background checks after extending a job offer.
