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Team/Role Overview The Markets Transformation team works with all Markets businesses and Citi functions, including Legal, Compliance, Finance, Risk and O&T to identify, mobilize and execute responses to regulatory and cross-business transformational projects. The primary mission of the team is to design and implement integrated solutions and sustainable capabilities in the most efficient and effective way for Markets and its clients. Examples of major programs that Markets Transformation currently (or recently) manage include: Brexit; Dodd Frank Title VII; EMIR/Re Fit; FRTB; IBOR Transition; Markets Conduct Risk; MiFID / MiFIR; Resolution Stay Rules; Volcker / Volcker 2.0 and multiple specific APAC/EMEA/NAM Regulations. What you'll do Responsible for the successful delivery of projects in line with overall Markets Transformation book of work Project manage and deliver key changes across a number of sales / trading desks and functions including Risk, Legal, Finance and Compliance Identify, prioritise and proactively manage dependencies, risks, exceptions and issues Effective communication with key stakeholders, both internal and external to the program / project, including obtaining buy in for business process and infrastructure changes Liaison and clear communications with external parties, including clients and regulators Develop and deliver presentations to Markets Transformation and senior management covering project / program status and plans. Contribute to the design and delivery of Front Office training plans and materials, present training to small and large groups as required Provide subject matter expertise for internal queries relating to appropriate projects Lead, supervise, coach and develop more junior Markets Transformation team members What we'll need from you Significant relevant experience to include structured project management techniques in a markets front office environment Demonstrable experience of running high impact projects / programs as a consultant or internal change group Knowledge of analysing legislative and regulatory texts, and associated legal analysis Knowledge of global markets trading products (Fixed Income, Equity, Currencies & Commodities) and/or securities services (Prime, Collateral, Clearing, Custody, Fund Services) Understanding of Front Office trading processes across the full trade lifecycle within a large bank/dealer Interpersonal, influencing and organizational skills to mobilise and motivate delivery in a co operative and collaborative working environment across trading and support/infrastructure/control functions Experience of designing and implementing structured business/operational processes and business requirements documentation Excellent verbal and written communication skills, to effectively produce procedural documentation and communicate with senior management. Ability to seamlessly communicate complex technical issues to non technical colleagues Bachelors degree is essential / Masters is preferred What we can offer you Obtain exposure to sales and trading desks across Markets and increase understanding of: Project Management Markets Processes Risks and Controls across Markets Build a cross Markets stakeholder network By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Chief Technology Officer A senior opportunity is available for a Chief Technology Officer to join an Account Senior Management Team and provide clear technical leadership within a complex customer environment. The Chief Technology Officer will own the technical vision, roadmap, and strategy, ensuring technology solutions address real business needs while maintaining service quality, cost control, and customer satisfaction. This is a hybrid role with close customer engagement. Chief Technology Officer Role Overview As Chief Technology Officer, you will define and maintain the account level technical vision and roadmap. You will act as the technical authority, providing governance and assurance across change, transition, and transformation initiatives. You will lead architecture and design decisions, ensuring solutions meet customer standards and industry best practice. You will oversee technical delivery, service optimisation, and solution quality across the account. Chief Technology Officer Responsibilities Own account architecture governance and act as Design Authority for major initiatives. Lead peer review and quality control to reduce delivery risk. Maintain technical roadmaps, obsolescence plans, and future state architecture. Support pre sales activity with deep technical input and solution shaping. Act as the central technical contact for customers, partners, and internal teams. Chief Technology Officer Leadership and People Management Lead and motivate teams of architects, engineers, and specialists. Build strong customer relationships based on trust and delivery confidence. Support capability development, reskilling, and talent retention across the account. To apply, please send your CV by pressing the apply button

Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. The Role As Project Director, you will be responsible for a project from inception to fruition; will lead on HSE, Quality standards and customer satisfaction. In addition to following the Vice President's strategic direction and taking full accountability and responsibility for the safe completion of the project's whole life cycle (CAPEX/OPEX), you will also ensure sure the project is completed on schedule and within budget. You will provide leadership and mentoring to direct reports and engineers in your team, share knowledge, best practice utilising previous experience. Key Activities As a Project Director your activities will include the following: Manage appropriate resources to ensure: Safety of people and the environment is first and foremost in all we do and must deliver to the highest standards to ensure compliance at all times to our BMS Working with the design, construction & commercial teams to ensure our deliverables are translated into coherent and competitive submissions Key milestones are established and delivered to satisfy client & business requirements, whilst ensuring scope, time and cost are appropriately considered, monitored and actions are taken to maintain expected outcomes Ensure resources and materials are suitably placed to meet and exceed customer expectations Delivery is to the highest standard and comply with appropriate regulations Contingencies are put in place to deal with changes and maintain customer satisfaction Operates with the governance and guidelines within the companies BMS Ownership of project review meetings with the team to ensure full project transparency and accurate dissemination of information (internal/external) Operates within the contract guidelines Lead, support and develop the service by: Effectively placing resources to deliver projects strategy/objectives whilst ensuring clarity surrounding individual roles and responsibilities Providing opportunities for personal growth and development and recognising talent and embracing a continuous learning environment Stepping down in the role and helping the team deliver Understanding and translating to others the entire business service offering whilst leveraging business services across the full contract scope Applying, monitoring and driving improvement in norm performance across the business services and demonstrating performance through project control tools/dashboards. Identifying, managing and removing waste across the entire service provision Growing, applying, sharing expertise Support a strategy to evolve the business by: Supports new business pursuits right through the Sales process in support of new business growth and/or contract growth Assisting in the analysis of customer needs and delivering in line with the contract objectives and conditions Ensuring the you operate within the companies governance structure and guidelines at all times Translating knowledge and developing skill pool within the service provision Developing the service provision through close customer relationships Monitoring of performance and customer feedback and ensuring high levels of customer satisfaction Closing out Active actions and ensuring your team is doing the same Proactively leads effort to improves competitiveness through better technical and commercial offering for the clients Acts as subject matter expert in chosen area and develop and coaching of talent within team Experience Required Experience of managing MEICA Projects under people, time and money constraints Experience of managing multi-disciplined Engineers and Project Managers Experience of delivering Fixed price and/or target cost work packages involving multiple discipline trade interfaces Experience of successfully managing change in a term contract environment Exposure of complex commercial frameworks and successful delivery of agreed targets Wide exposure to feed and construction activities across a diverse customer portfolio Management of multiple customer relationships within defence environment Qualifications APM PMQ Qualified or equivalent SMSTS CSCS NEC 3 & 4 contracts / IChemE BEng, HND, IOSH,CDM If you wish to speak to a member of the recruitment team, please contact .

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary As the Head of Software Sales you will lead both direct and a virtual team to create and drive the Software Sales strategy. You will execute this strategy alongside the team ensuring alignment with overall business objectives and wider targets. The direct team will include specialist sales people. You will be accountable for the performance and growth of the Software business. This role demands a strategic thinker with strong leadership skills, commercial acumen, and the ability to foster collaboration and innovation across direct and virtual teams This role exists to drive strategic leadership, mentoring, and inspiration aligned to cross-functional teams within key business units-including OCTO, Partner Management (PPM), Commercial teams and Marketing-while ensuring alignment to CDW's overarching sales objectives. The Head of Software Sales is accountable for actively shaping and executing the Software strategy across short and long term horizons, fostering an environment of innovation, accountability, and high-quality delivery. By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes. The primary objectives of the role are: To deliver exceptional internal and external customer experiences and outcomes aligned to our Software sales motions and portfolio whilst also driving a profitable outcome for CDW To clearly define the Software go to market, which capability areas we focus on and how we continue to manage and grow a positive P&L within this team To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives What you will do Build the UK's best Software Sales business by leading and developing this pillar (consisting of a core set of go to markets) Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible presales expertise - Always seeking to 'raise the bar' Create and execute on a business plan which is aligned to CDW's business strategy and delivers profitable outcomes Be confident and comfortable running a P&L aligned to annual business objectiveswhere relevant Continue to evolve the business unit to ensure relevance and forward thinking - never standing still Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight considering resource requirements and constraints Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Software Sales team Host, attend and participate in internal, customer or partner events to showcase CDW's capability Continuously assess and develop the existing Software Sales team and recruit the best talent into the team to drive towards CDW's core strategic objectives as well as always striving to improve standards Drive deliberate and exceptional collaboration across all presales business units delivering broad business outcomes for our customers Management Responsibilities Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards. Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude - Ensuring teams are highly motivated, quality-minded, and commercially focused. Assist in the development of training and certification plans for the Solution Sales business in collaboration with the Learning & Development department aligned with business growth plans Contribute to the ongoing development of Solution Sales and the wider business culture, promoting diversity, team building, and learning opportunities - promoting a progressive environment that is fun to work in Attract new and retain existing coworkers that have technical or professional expertise that maintains and promotes capabilities needed by the UK business. Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management Build and maintain strong relationships with other departmental leads (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable. Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary. What we expect of you Proven successful experience in the Information Technology and Services market with demonstrable experience working in a leadership position as well as a track record of developing teams and individuals Proven C-level interaction, engagement and relationship management Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties Experience in building internal departmental brand and engaging with multiple internal business units Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications Essential Attributes Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships. Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development - always seeking to personally develop as an individual We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications.

Putting the 'i' into British Innovation. Putting the 'i' into Inventing the Future. Putting the 'i' into Inspiring Change. myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. ️Role Summary This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. The ideal candidate is a people focused leader with strong service desk expertise and a passion for delivering outstanding customer outcomes. ️Key Responsibilities Lead, coach, and develop the Customer Service and Technical Support teams. Create a positive, high performance culture focused on customer satisfaction and first time resolution. Manage team scheduling, workload distribution, and resource planning to ensure consistent coverage. Conduct PDR's across the teams and support ongoing training and development. Oversee day to day customer operations across phone, email, live chat, and ticketing systems. Ensure SLAs, KPIs, and quality standards are met and continuously improved. Monitor ticket queues, response times, and escalation processes to maintain service excellence. Work closely with the team to ensure complex issues are resolved efficiently. Oversee the effective use of service desk tools, CRM systems, and live chat platforms. Produce regular reports on team performance, and operational metrics. Collaborate with the wider team to ensure accurate documentation, troubleshooting guides, and internal knowledge resources are maintained. Support new product launches by preparing the team with training, documentation, and readiness plans. Collaborate, and work closely with other departments across the business, such as the Sales and Engineering departments to ensure seamless support. Act as an escalation point for complex or sensitive customer cases, providing guidance and ensuring satisfactory resolution. ️Required Qualifications and Experience Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast paced or tech driven environment. Strong technical understanding or previous experience within a tech, energy, or consumer electronics environment Strong leadership skills with the ability to motivate, coach, and develop teams. Ability to manage performance and drive results without compromising team wellbeing or customer experience. Excellent communication, problem solving, and decision making skills. Comfortable handling escalations and guiding other team members through complex technical issues. Experience working with ticketing systems, CRM tools, and live chat platforms. Ability to analyse data and identify trends to produce clear performance reports to senior stakeholders within myenergi. Demonstrated ability to manage change, work cross functionally, and contribute to continuous improvement. Our Core Values Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility What myenergi Offers You ️ Free on site EV charging Private Medical Insurance Cycle to Work Scheme 25 days' holiday (increasing with service) + Bank Holidays Mental Health First Aiders across the business Career development and ongoing support Employee empowerment and autonomy ️ Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave - because everyone deserves a day off for their birthday Long service awards Enhanced maternity and paternity pay Life Celebrations - vouchers for birth and marriage Employee Assistance Programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary As the Head of Software Sales you will lead both direct and a virtual team to create and drive the Software Sales strategy. You will execute this strategy alongside the team ensuring alignment with overall business objectives and wider targets. The direct team will include specialist sales people. You will be accountable for the performance and growth of the Software business. This role demands a strategic thinker with strong leadership skills, commercial acumen, and the ability to foster collaboration and innovation across direct and virtual teams This role exists to drive strategic leadership, mentoring, and inspiration aligned to cross-functional teams within key business units-including OCTO, Partner Management (PPM), Commercial teams and Marketing-while ensuring alignment to CDW's overarching sales objectives. The Head of Software Sales is accountable for actively shaping and executing the Software strategy across short and long term horizons, fostering an environment of innovation, accountability, and high-quality delivery. By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes. The primary objectives of the role are: To deliver exceptional internal and external customer experiences and outcomes aligned to our Software sales motions and portfolio whilst also driving a profitable outcome for CDW To clearly define the Software go to market, which capability areas we focus on and how we continue to manage and grow a positive P&L within this team To work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate through process and platform, always demonstrating balanced flexibility and a passion to engage To create and evolve learning and development programmes (in collaboration with other business units) ensuring co-workers are continuing to develop individually and in line with business objectives What you will do Build the UK's best Software Sales business by leading and developing this pillar (consisting of a core set of go to markets) Proactively drive exceptional and consistent customer and seller experiences innovating our delivery model, drive increased opportunity win rates and customer up/cross sell through progressive and credible presales expertise - Always seeking to 'raise the bar' Create and execute on a business plan which is aligned to CDW's business strategy and delivers profitable outcomes Be confident and comfortable running a P&L aligned to annual business objectiveswhere relevant Continue to evolve the business unit to ensure relevance and forward thinking - never standing still Proactively engage with sales leadership, sellers, and the wider business to assess and support opportunities in various stages of flight considering resource requirements and constraints Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Software Sales team Host, attend and participate in internal, customer or partner events to showcase CDW's capability Continuously assess and develop the existing Software Sales team and recruit the best talent into the team to drive towards CDW's core strategic objectives as well as always striving to improve standards Drive deliberate and exceptional collaboration across all presales business units delivering broad business outcomes for our customers Management Responsibilities Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct and in-direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards. Lead and develop teams and individuals within their responsibility, motivating, mentoring, coaching and nurturing talent with a positive attitude - Ensuring teams are highly motivated, quality-minded, and commercially focused. Assist in the development of training and certification plans for the Solution Sales business in collaboration with the Learning & Development department aligned with business growth plans Contribute to the ongoing development of Solution Sales and the wider business culture, promoting diversity, team building, and learning opportunities - promoting a progressive environment that is fun to work in Attract new and retain existing coworkers that have technical or professional expertise that maintains and promotes capabilities needed by the UK business. Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services Guidance Accountable for accurate departmental financial forecasting, cost center management, opportunity cost model standards, staffing, recruitment, and coworker performance management Build and maintain strong relationships with other departmental leads (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable. Act as a senior escalation point for business-critical events related to the business unit you lead, taking ownership of issues and driving remediation activity as necessary. What we expect of you Proven successful experience in the Information Technology and Services market with demonstrable experience working in a leadership position as well as a track record of developing teams and individuals Proven C-level interaction, engagement and relationship management Demonstrable track record of driving revenue and profit growth, managing cost, and attracting, retaining, and developing talent Strong understanding and experience of the procurement lifecycle including negotiation, contracting, and the management of third parties Experience in building internal departmental brand and engaging with multiple internal business units Professional certifications (desirable) such as Sales, Business Administration or Leadership & Management qualifications Essential Attributes Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships. Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritize and pivot based on changing business needs Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development - always seeking to personally develop as an individual We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications.

Director - Global Total Rewards - UK (remote) or London / Peterborough (hybrid) London; Peterborough; Work From Home - UK Director, Global Total Rewards - UK Work from Home, or London / Peterborough office (hybrid) As the Director, Global Total Rewards at Convera, you will be a hands on leader responsible for the day to day design, delivery, and governance of Convera's global compensation, benefits, and rewards programs. Reporting into the VP, Total Rewards, Technology and Payroll, this role combines deep technical expertise with strong execution to ensure Total Rewards programs are competitive, compliant, and consistently applied across all regions. This role is highly operational and delivery focused. You will personally lead compensation cycles, build and maintain models, manage vendors, resolve complex reward issues, and ensure data accuracy across systems. While providing strategic input, the primary accountability is effective execution, governance, and continuous improvement of Total Rewards programs at scale. Key Responsibilities Compensation Delivery & Execution Personally lead and execute annual compensation cycles, including merit, bonus, and incentive programs, ensuring accuracy, timeliness, and governance. Build, maintain, and refine compensation models, salary structures, and costing scenarios using detailed data and analytics. Lead global benchmarking activities (e.g., Radford, Mercer), translating market data directly into updated salary ranges and guidance. Partner closely with Finance to validate budgets, forecasts, and compensation spend, resolving variances as they arise. Act as the escalation point for complex compensation cases and exceptions. Pay Equity & Compliance Conduct hands on pay equity, pay transparency, and internal parity analyses across regions. Identify and address gaps, risks, or inconsistencies, working with Legal, Finance, and People Services to implement corrective actions. Ensure compliance with all applicable compensation and benefits regulations (e.g., EU Pay Transparency, ERISA, statutory requirements). Maintain audit ready documentation and evidence for all reward programs. Lead the operational management and renewal of global benefits programs across all regions (NAM, EMEA, APAC). Own day to day broker and vendor relationships, including negotiations, performance reviews, and issue resolution. Review benefit utilisation, costs, and employee feedback to recommend practical improvements. Support the rollout of benefits changes and ensure accurate configuration in HR systems. Own the end to end design, administration, and governance of global sales compensation and incentive plans, ensuring alignment with Convera's commercial strategy and revenue goals. Partner closely with Sales leadership, Finance, and Revenue Operations to implement incentive structures that drive performance while managing cost and risk. Build and maintain sales compensation models, quota scenarios, and payout calculations; validate plan mechanics prior to rollout. Lead annual and in cycle sales compensation planning, including plan design updates, target setting, and payout approvals. Partner with revenue operations and ensure accurate and timely calculation, validation, and payment of commissions and incentives, working with Payroll and Finance to resolve discrepancies. Maintain strong governance and documentation for all sales compensation plans, including approval processes, plan rules, and exception handling. Monitor plan effectiveness and participant behaviour, using data to recommend adjustments that improve outcomes and minimise unintended consequences. Ensure sales compensation plans comply with applicable regulatory, tax, and employment requirements across regions. Systems, Data & Process Management Work directly with People Services and HR Technology to ensure HR systems (including Dayforce) accurately reflect all Total Rewards data. Own data quality, configuration, and process flows related to compensation and benefits. Identify opportunities to simplify, automate, or standardise Total Rewards processes and lead implementation. Produce regular reports and analyses to support leadership decision making and operational oversight. Own implementation and updates on the sales compensation tool - CaptivateIQ. Manager & Employee Enablement Provide clear, practical guidance to managers and employees on compensation and benefits programs. Develop and maintain manager tools, FAQs, and guidance to support consistent decision making. Support People Services and HRBPs by resolving complex reward related questions and cases. Partner with HRBPs ensuring effective communication and change management around all changes in the Total Rewards space. Work in close partnership with People Services to ensure smooth execution across the employee lifecycle (onboarding, changes, off boarding). Collaborate with HR Technology on system enhancements and data integrity. Partner with Finance, Legal, and Compliance on governance, risk management, and reporting. Provide regular updates to the VP, Total Rewards, Technology and Payroll on delivery, risks, and improvements. Ensure all tickets raised through ServiceNow for Compensation and Benefits are addressed within the SLA. Enable self service by creating appropriate knowledge base articles. Leadership & Team Management Lead and develop a small, hands on Total Rewards team, remaining actively involved in delivery alongside the team. Set clear priorities, standards, and ways of working focused on accuracy, accountability, and consistency. Coach team members on technical skills, judgement, and execution excellence. You should apply if you have: 10+ years in HR, with deep hands on experience in global compensation and benefits delivery. Technical Expertise Advanced Excel / data modelling capability; comfortable building and maintaining complex models. Strong working knowledge of HRIS and compensation systems. Global Delivery Experience managing compensation and benefits across multiple international regions. Working Style: Comfortable operating at pace in a hands on, detail oriented environment. Strong judgement and problem solving capability. Education & Certification: Bachelor's degree (or similar) in HR, Finance, or related field. CCP, CEBS, or similar certifications strongly preferred. About Convera Convera is the largest non bank B2B cross border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary Opportunity to earn an annual bonus Great career growth and development opportunities in a global organization A flexible approach to work (hybrid working) Generous insurance (health, disability, life) Paid holidays, time off and leave policies for life events (maternity, paternity, adoption) Paid time off for volunteering / charity opportunities (5 days per year) There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now!

Director - Global Total Rewards - UK (remote) or London / Peterborough (hybrid) London; Peterborough; Work From Home - UK Director, Global Total Rewards - UK Work from Home, or London / Peterborough office (hybrid) As the Director, Global Total Rewards at Convera, you will be a hands on leader responsible for the day to day design, delivery, and governance of Convera's global compensation, benefits, and rewards programs. Reporting into the VP, Total Rewards, Technology and Payroll, this role combines deep technical expertise with strong execution to ensure Total Rewards programs are competitive, compliant, and consistently applied across all regions. This role is highly operational and delivery focused. You will personally lead compensation cycles, build and maintain models, manage vendors, resolve complex reward issues, and ensure data accuracy across systems. While providing strategic input, the primary accountability is effective execution, governance, and continuous improvement of Total Rewards programs at scale. Key Responsibilities Compensation Delivery & Execution Personally lead and execute annual compensation cycles, including merit, bonus, and incentive programs, ensuring accuracy, timeliness, and governance. Build, maintain, and refine compensation models, salary structures, and costing scenarios using detailed data and analytics. Lead global benchmarking activities (e.g., Radford, Mercer), translating market data directly into updated salary ranges and guidance. Partner closely with Finance to validate budgets, forecasts, and compensation spend, resolving variances as they arise. Act as the escalation point for complex compensation cases and exceptions. Pay Equity & Compliance Conduct hands on pay equity, pay transparency, and internal parity analyses across regions. Identify and address gaps, risks, or inconsistencies, working with Legal, Finance, and People Services to implement corrective actions. Ensure compliance with all applicable compensation and benefits regulations (e.g., EU Pay Transparency, ERISA, statutory requirements). Maintain audit ready documentation and evidence for all reward programs. Lead the operational management and renewal of global benefits programs across all regions (NAM, EMEA, APAC). Own day to day broker and vendor relationships, including negotiations, performance reviews, and issue resolution. Review benefit utilisation, costs, and employee feedback to recommend practical improvements. Support the rollout of benefits changes and ensure accurate configuration in HR systems. Own the end to end design, administration, and governance of global sales compensation and incentive plans, ensuring alignment with Convera's commercial strategy and revenue goals. Partner closely with Sales leadership, Finance, and Revenue Operations to implement incentive structures that drive performance while managing cost and risk. Build and maintain sales compensation models, quota scenarios, and payout calculations; validate plan mechanics prior to rollout. Lead annual and in cycle sales compensation planning, including plan design updates, target setting, and payout approvals. Partner with revenue operations and ensure accurate and timely calculation, validation, and payment of commissions and incentives, working with Payroll and Finance to resolve discrepancies. Maintain strong governance and documentation for all sales compensation plans, including approval processes, plan rules, and exception handling. Monitor plan effectiveness and participant behaviour, using data to recommend adjustments that improve outcomes and minimise unintended consequences. Ensure sales compensation plans comply with applicable regulatory, tax, and employment requirements across regions. Systems, Data & Process Management Work directly with People Services and HR Technology to ensure HR systems (including Dayforce) accurately reflect all Total Rewards data. Own data quality, configuration, and process flows related to compensation and benefits. Identify opportunities to simplify, automate, or standardise Total Rewards processes and lead implementation. Produce regular reports and analyses to support leadership decision making and operational oversight. Own implementation and updates on the sales compensation tool - CaptivateIQ. Manager & Employee Enablement Provide clear, practical guidance to managers and employees on compensation and benefits programs. Develop and maintain manager tools, FAQs, and guidance to support consistent decision making. Support People Services and HRBPs by resolving complex reward related questions and cases. Partner with HRBPs ensuring effective communication and change management around all changes in the Total Rewards space. Work in close partnership with People Services to ensure smooth execution across the employee lifecycle (onboarding, changes, off boarding). Collaborate with HR Technology on system enhancements and data integrity. Partner with Finance, Legal, and Compliance on governance, risk management, and reporting. Provide regular updates to the VP, Total Rewards, Technology and Payroll on delivery, risks, and improvements. Ensure all tickets raised through ServiceNow for Compensation and Benefits are addressed within the SLA. Enable self service by creating appropriate knowledge base articles. Leadership & Team Management Lead and develop a small, hands on Total Rewards team, remaining actively involved in delivery alongside the team. Set clear priorities, standards, and ways of working focused on accuracy, accountability, and consistency. Coach team members on technical skills, judgement, and execution excellence. You should apply if you have: 10+ years in HR, with deep hands on experience in global compensation and benefits delivery. Technical Expertise Advanced Excel / data modelling capability; comfortable building and maintaining complex models. Strong working knowledge of HRIS and compensation systems. Global Delivery Experience managing compensation and benefits across multiple international regions. Working Style: Comfortable operating at pace in a hands on, detail oriented environment. Strong judgement and problem solving capability. Education & Certification: Bachelor's degree (or similar) in HR, Finance, or related field. CCP, CEBS, or similar certifications strongly preferred. About Convera Convera is the largest non bank B2B cross border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary Opportunity to earn an annual bonus Great career growth and development opportunities in a global organization A flexible approach to work (hybrid working) Generous insurance (health, disability, life) Paid holidays, time off and leave policies for life events (maternity, paternity, adoption) Paid time off for volunteering / charity opportunities (5 days per year) There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now!