About the role As a Payroll Advisor for Moorepay you'll be responsible for providing payroll support. You ll be communicating with clients, delivering a flexible and proactive payroll administration service in line with agreed timescales and service level agreements. Working within a multi-skilled team environment, you will play a critical role in providing a first class, professional service to our clients, recognising the importance of everyone providing a great client experience. This is a full-time, hybrid role working in our Swinton office Tuesday-Thursday with Mondays and Fridays working from home. Key responsibilities include: Working in a team alongside Payroll Assistants and other Payroll Advisors to ensure client payrolls are managed timely, accurately, and securely. Owning and taking responsibility for the client journey, always ensuring service excellence. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Knowledge sharing with peers to create a team of payroll experts. Coach and mentor Payroll Assistants, helping them become payroll and Moorepay system subject matter experts. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Learning from our experienced Strategic Payroll Managers to become a subject matter expert yourself. Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars. Skills & experience Previous experience working in Payroll, at Administrator or Advisor level. CIPP or equivalent qualifications are desirable. Excellent ability in building positive customer relationships. Excellent interpersonal and communication skills. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance, life assurance 4x salary, and enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jan 13, 2025
Full time
About the role As a Payroll Advisor for Moorepay you'll be responsible for providing payroll support. You ll be communicating with clients, delivering a flexible and proactive payroll administration service in line with agreed timescales and service level agreements. Working within a multi-skilled team environment, you will play a critical role in providing a first class, professional service to our clients, recognising the importance of everyone providing a great client experience. This is a full-time, hybrid role working in our Swinton office Tuesday-Thursday with Mondays and Fridays working from home. Key responsibilities include: Working in a team alongside Payroll Assistants and other Payroll Advisors to ensure client payrolls are managed timely, accurately, and securely. Owning and taking responsibility for the client journey, always ensuring service excellence. Answering client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements, striving for client advocacy and first contact resolution. Liaising with internal stakeholders, within Operations, Sales, Client Success, Marketing and Technology, to help manage client payrolls. Using the CRM to record details of all client interactions. Possessing full awareness of specific client requirements and ensuring these are documented within the payroll system. Complete all set tasks accurately and efficiently, adhering to deadlines, instructions, policies and procedures and training as appropriate. Conducting account client reviews. Raising system bugs and improvement ideas with technical support. Knowledge sharing with peers to create a team of payroll experts. Coach and mentor Payroll Assistants, helping them become payroll and Moorepay system subject matter experts. Working closely with payroll processors (based in Kochi, India). Sharing ideas to help improve processes. Learning from our experienced Strategic Payroll Managers to become a subject matter expert yourself. Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars. Skills & experience Previous experience working in Payroll, at Administrator or Advisor level. CIPP or equivalent qualifications are desirable. Excellent ability in building positive customer relationships. Excellent interpersonal and communication skills. Moorepay HR expertise or alternate platforms (desirable). Experience of operating within an outsourcing service provider (desirable). Eager to learn and develop. Great coaching and mentoring skills. Highly organised and methodical in your approach. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. Here s what you ll gain if you join our team: A career packed with opportunity, in a stable and growing company. A comprehensive programme of learning and development. Competitive base salary. 25 days annual leave, with the opportunity to buy more. You ll even get your birthday off as well! Private medical insurance, life assurance 4x salary, and enhanced pension with up to 8.5% employer contributions. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
The Technical Customer Services Advisor Wokingham plays a vital role in the technical support team, handling a range of after-sales issues, including operational challenges. This position demands strong problem-solving abilities and a customer-centric approach to deliver effective solutions to our international clients. Job specification: Respond to technical calls/emails from global customers and internal teams, providing solutions using the internal knowledge base. Process and track warranty claims to completion. Maintain accurate records in the CRM system. Assist with stock management and rotation in the warranty warehouse. Oversee and track outsourced repairs. Participate in team meetings and company events, including exhibitions and installations. Maintain a clean and safe workspace, adhering to health and safety standards. Ensure gaming products comply with regulations and are properly labelled. - Follow health and safety procedures, ensuring a safe environment for employees and visitors. Promote and support equal opportunities, treating everyone with respect and reporting any breaches to management. Person specification: At least 1 year of experience in a customer service role or technical support. Strong interest in technology and electronics. Ability to troubleshoot basic technical issues. Familiarity with Windows and MS Office. Excellent verbal communication and confident telephone skills. Proactive with strong teamwork and collaboration abilities. Strong organisational and problem-solving skills. Self-motivated, resilient, and persistent. Results-driven, reliable, and trustworthy. Excellent time management and punctuality. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jan 12, 2025
Full time
The Technical Customer Services Advisor Wokingham plays a vital role in the technical support team, handling a range of after-sales issues, including operational challenges. This position demands strong problem-solving abilities and a customer-centric approach to deliver effective solutions to our international clients. Job specification: Respond to technical calls/emails from global customers and internal teams, providing solutions using the internal knowledge base. Process and track warranty claims to completion. Maintain accurate records in the CRM system. Assist with stock management and rotation in the warranty warehouse. Oversee and track outsourced repairs. Participate in team meetings and company events, including exhibitions and installations. Maintain a clean and safe workspace, adhering to health and safety standards. Ensure gaming products comply with regulations and are properly labelled. - Follow health and safety procedures, ensuring a safe environment for employees and visitors. Promote and support equal opportunities, treating everyone with respect and reporting any breaches to management. Person specification: At least 1 year of experience in a customer service role or technical support. Strong interest in technology and electronics. Ability to troubleshoot basic technical issues. Familiarity with Windows and MS Office. Excellent verbal communication and confident telephone skills. Proactive with strong teamwork and collaboration abilities. Strong organisational and problem-solving skills. Self-motivated, resilient, and persistent. Results-driven, reliable, and trustworthy. Excellent time management and punctuality. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Senior UX Operations Manager page is loaded Senior UX Operations Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R12062 We're looking for a Senior UX Operations Manager to join our team in London as part of our Operations function. Your Role: You will lead and oversee the delivery of premium user experiences across online journeys, onsite systems and digital products for internal users and event delegates (Cannes Lions, Dubai Lynx, Eurobest, Money20/20 Asia, Europe and USA). This involves working with key stakeholders to ensure data flows and accuracy between platforms is maintained. This role focuses on strategic oversight, guiding the team, and ensuring alignment with business and customer goals. Key Responsibilities Support the Head of UX Operations in defining and championing the vision for exceptional user experiences, setting satisfaction metrics, identifying opportunities for innovation, and delivering new strategic business priorities. Ensure consistency and quality in user experiences across all events, prioritising impactful development efforts and maintaining high standards in user journeys. Lead backlog reviews and sprint planning, setting priorities to align with business goals and guiding team members in delivery. Collaborate with stakeholders to finalize product lists, pricing, customer journeys, and ensure accurate data flows and reporting. Oversee improvements, fixes, and launches, ensuring deadlines are met, quality standards are maintained, and providing regular updates to the Head of UX Operations. Work closely with QA to monitor progress, resolve issues, and provide final sign-off on user journeys, fixes, and launches. Conduct research to explore innovative solutions, drive platform enhancements, and document user journeys for clarity and alignment. Present new ideas and initiatives to stakeholders and the wider business, fostering alignment and innovation. Manage ad hoc responsibilities, prioritising high-impact projects and supporting the team as needed. Attend events as required, including mandatory attendance at Cannes Lions for up to two weeks in June. Please note you will be required to take on a customer facing role during events. Your Experience Proven ability to lead, mentor, and motivate teams, delivering high-quality customer journeys in collaboration with product owners, development teams, and senior stakeholders. Strong project management skills, including backlog reviews, with experience in QA and attention to detail. Excellent communication and stakeholder management, with the ability to analyse data and translate insights into actionable improvements. Visual communication expertise, including process and journey mapping. Strategic thinker with strong planning, time management, and multitasking abilities. Calm, adaptable, and proactive in handling shifting priorities, with a positive, solution-oriented mindset. Flexible team player with a hands-on approach, willing to work extended hours when necessary. Proficient in Outlook, Excel, Word, Google Docs, Sheets, and Slides, with preferred experience in Jira and Salesforce; familiarity with Slack, Microsoft Teams, and is useful but not essential. Experience in events is preferred but not essential. If you don't meet every single requirement, we'd still encourage you to apply. At Ascential, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? Ascential takes the world's leading brands to the heart of what's next for their industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential is part of the Informa Group. Find out more here: Why Choose Us? Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you've ever made. Ascential is a people-powered company, and we're committed to supporting diversity, equity and inclusion. We publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to Thrive, Ascential Pride, Black in Business and Empower Women's Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team. We're committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it's ever been. We also default all of our pension plans to sustainable options, so that our people's savings are invested in ways that help rather than hinder our planet. Helping people to connect and drive progress isn't a business-only goal. We know that the world is a better place when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give back through Volunteer Days and our charity partnership with Media Trust. We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that's not possible for you, let's talk. Flexible work conversations are actively encouraged here. Only you know what's most important to you. That's why we offer a benefits and wellbeing package that you can tailor to your needs. Some of these include: 25 days of holiday per year - with an option to buy/ sell up to 5 days Pension, Life Assurance and Income Protection Access to either our commission, bonus or profit share schemes, dependent on the role Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Learning and development opportunities, to encourage and empower everyone to grow We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more
Jan 12, 2025
Full time
Senior UX Operations Manager page is loaded Senior UX Operations Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R12062 We're looking for a Senior UX Operations Manager to join our team in London as part of our Operations function. Your Role: You will lead and oversee the delivery of premium user experiences across online journeys, onsite systems and digital products for internal users and event delegates (Cannes Lions, Dubai Lynx, Eurobest, Money20/20 Asia, Europe and USA). This involves working with key stakeholders to ensure data flows and accuracy between platforms is maintained. This role focuses on strategic oversight, guiding the team, and ensuring alignment with business and customer goals. Key Responsibilities Support the Head of UX Operations in defining and championing the vision for exceptional user experiences, setting satisfaction metrics, identifying opportunities for innovation, and delivering new strategic business priorities. Ensure consistency and quality in user experiences across all events, prioritising impactful development efforts and maintaining high standards in user journeys. Lead backlog reviews and sprint planning, setting priorities to align with business goals and guiding team members in delivery. Collaborate with stakeholders to finalize product lists, pricing, customer journeys, and ensure accurate data flows and reporting. Oversee improvements, fixes, and launches, ensuring deadlines are met, quality standards are maintained, and providing regular updates to the Head of UX Operations. Work closely with QA to monitor progress, resolve issues, and provide final sign-off on user journeys, fixes, and launches. Conduct research to explore innovative solutions, drive platform enhancements, and document user journeys for clarity and alignment. Present new ideas and initiatives to stakeholders and the wider business, fostering alignment and innovation. Manage ad hoc responsibilities, prioritising high-impact projects and supporting the team as needed. Attend events as required, including mandatory attendance at Cannes Lions for up to two weeks in June. Please note you will be required to take on a customer facing role during events. Your Experience Proven ability to lead, mentor, and motivate teams, delivering high-quality customer journeys in collaboration with product owners, development teams, and senior stakeholders. Strong project management skills, including backlog reviews, with experience in QA and attention to detail. Excellent communication and stakeholder management, with the ability to analyse data and translate insights into actionable improvements. Visual communication expertise, including process and journey mapping. Strategic thinker with strong planning, time management, and multitasking abilities. Calm, adaptable, and proactive in handling shifting priorities, with a positive, solution-oriented mindset. Flexible team player with a hands-on approach, willing to work extended hours when necessary. Proficient in Outlook, Excel, Word, Google Docs, Sheets, and Slides, with preferred experience in Jira and Salesforce; familiarity with Slack, Microsoft Teams, and is useful but not essential. Experience in events is preferred but not essential. If you don't meet every single requirement, we'd still encourage you to apply. At Ascential, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? Ascential takes the world's leading brands to the heart of what's next for their industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential is part of the Informa Group. Find out more here: Why Choose Us? Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you've ever made. Ascential is a people-powered company, and we're committed to supporting diversity, equity and inclusion. We publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to Thrive, Ascential Pride, Black in Business and Empower Women's Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team. We're committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it's ever been. We also default all of our pension plans to sustainable options, so that our people's savings are invested in ways that help rather than hinder our planet. Helping people to connect and drive progress isn't a business-only goal. We know that the world is a better place when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give back through Volunteer Days and our charity partnership with Media Trust. We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that's not possible for you, let's talk. Flexible work conversations are actively encouraged here. Only you know what's most important to you. That's why we offer a benefits and wellbeing package that you can tailor to your needs. Some of these include: 25 days of holiday per year - with an option to buy/ sell up to 5 days Pension, Life Assurance and Income Protection Access to either our commission, bonus or profit share schemes, dependent on the role Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Learning and development opportunities, to encourage and empower everyone to grow We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more
Role: Consulting Director, Treasury Location: Clearsulting is headquartered in Cleveland, OH, with our London office conveniently located just a stone's throw from Borough Station. We also welcome remote work from other cities. Office Options: Hybrid Travel Requirements: at times up to 80% Who We Are: Clearsulting is a global consulting company with the motivation to deliver positive change through digital finance. Our team consists of finance specialists that bring experience and technical capabilities across the spectrum of finance, including financial close, digital reporting, risk advisory, treasury and more. Clearsulting stands by its culture, shaped by our five Core Values: GRIT, Growth Mindset, Joy, Accountability, and Teamwork. Our unwavering dedication to these principles has garnered national recognition for our strong leadership, innovative approach, and outstanding workplace environment. What You'll Do: Provide leadership and direction for multiple projects, ensuring successful delivery through: Collaboration with project managers on work-plan creation, milestone tracking, risk management, status updates, change management, and communications. Actively managing project budgets, providing regular updates to clients. Monitoring project progress against scope, identifying deviations, and mitigating scope creep. Following change control procedures for scope adjustments. Monitoring and adjusting resource utilisation for project efficiency. Reporting project performance to Engagement Lead. Manage the financial aspects of consulting projects by: Overseeing invoicing and billing processes. Collaborating with Consulting, Commercial leaders, and Operations for revenue and cash flow management. Monitoring key financial metrics and addressing issues impacting revenue targets. Implementing strategies for revenue optimisation, including identifying up sell opportunities. Support client acquisition and commercial activities by: Driving strategy to enhance delivery and sales outcomes. Participating in the full sales cycle, drafting and reviewing Statements of Work (SOWs). Preparing and delivering presentations crucial for sales support. Provide guidance, support, and training to directors, managers, senior analysts, and analysts: Promote personal growth, succession planning, and upskilling. Define project team roles, responsibilities, and reporting structures. Encourage certifications and skill development relevant to the consulting field. Collaborate with other Consulting and Commercial Directors to achieve company objectives: Foster teamwork to meet overall targets. Build and nurture client relationships: Address escalations and identify additional service opportunities. Act as primary point of contact during project delivery. Understand client requirements and align project strategies accordingly. Monitor client satisfaction and promptly address concerns. Seek client feedback to improve service delivery. Possess expert understanding and execute activities related to Kyriba or similar digital finance technologies: Covering various modules, including implementation. Ensure compliance with internal policies and processes: Train team members on internal policies and workflows. Support understanding and compliance with guidelines. Embrace evolving responsibilities, demonstrating flexibility and a growth mindset. What You'll Bring: 8+ years of finance management consulting experience. Expert understanding of project methodologies and techniques. Proven track record in practice growth, revenue, and margin targets associated with technology implementation and finance transformation projects. Excellent written and verbal communication skills for executive audiences. Expertise in project management, including SDLC principles. Effective organisational skills to manage multiple priorities. Nice-to-Haves: Experience with System Development Lifecycle (SDLC) principles. Ability to develop executive-level presentations. Strong relationship-building skills with clients and colleagues. Willingness and ability to travel, potentially up to 80%. Eligibility to work in the United Kingdom. Bachelor's or Master's Degree in a relevant field of study. Benefits: We want to cultivate a thriving culture and company-and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include: Medical, dental, and vision coverage Unlimited PTO Paid parental leave Retirement plans Flexible work environment Mobile phone reimbursement Access to mental health apps Life insurance coverage Excited about what we're doing but don't fit every requirement? No problem! At Clearsulting, we're forward-thinkers on a mission to redefine consulting excellence. We're all about diversity and inclusion, committed to assembling teams that mirror the world around us. So, if you're passionate about our mission, you could be the perfect fit for this role or another within our dynamic team. Don't hesitate to apply! Learn more about Clearsulting by visiting
Jan 12, 2025
Full time
Role: Consulting Director, Treasury Location: Clearsulting is headquartered in Cleveland, OH, with our London office conveniently located just a stone's throw from Borough Station. We also welcome remote work from other cities. Office Options: Hybrid Travel Requirements: at times up to 80% Who We Are: Clearsulting is a global consulting company with the motivation to deliver positive change through digital finance. Our team consists of finance specialists that bring experience and technical capabilities across the spectrum of finance, including financial close, digital reporting, risk advisory, treasury and more. Clearsulting stands by its culture, shaped by our five Core Values: GRIT, Growth Mindset, Joy, Accountability, and Teamwork. Our unwavering dedication to these principles has garnered national recognition for our strong leadership, innovative approach, and outstanding workplace environment. What You'll Do: Provide leadership and direction for multiple projects, ensuring successful delivery through: Collaboration with project managers on work-plan creation, milestone tracking, risk management, status updates, change management, and communications. Actively managing project budgets, providing regular updates to clients. Monitoring project progress against scope, identifying deviations, and mitigating scope creep. Following change control procedures for scope adjustments. Monitoring and adjusting resource utilisation for project efficiency. Reporting project performance to Engagement Lead. Manage the financial aspects of consulting projects by: Overseeing invoicing and billing processes. Collaborating with Consulting, Commercial leaders, and Operations for revenue and cash flow management. Monitoring key financial metrics and addressing issues impacting revenue targets. Implementing strategies for revenue optimisation, including identifying up sell opportunities. Support client acquisition and commercial activities by: Driving strategy to enhance delivery and sales outcomes. Participating in the full sales cycle, drafting and reviewing Statements of Work (SOWs). Preparing and delivering presentations crucial for sales support. Provide guidance, support, and training to directors, managers, senior analysts, and analysts: Promote personal growth, succession planning, and upskilling. Define project team roles, responsibilities, and reporting structures. Encourage certifications and skill development relevant to the consulting field. Collaborate with other Consulting and Commercial Directors to achieve company objectives: Foster teamwork to meet overall targets. Build and nurture client relationships: Address escalations and identify additional service opportunities. Act as primary point of contact during project delivery. Understand client requirements and align project strategies accordingly. Monitor client satisfaction and promptly address concerns. Seek client feedback to improve service delivery. Possess expert understanding and execute activities related to Kyriba or similar digital finance technologies: Covering various modules, including implementation. Ensure compliance with internal policies and processes: Train team members on internal policies and workflows. Support understanding and compliance with guidelines. Embrace evolving responsibilities, demonstrating flexibility and a growth mindset. What You'll Bring: 8+ years of finance management consulting experience. Expert understanding of project methodologies and techniques. Proven track record in practice growth, revenue, and margin targets associated with technology implementation and finance transformation projects. Excellent written and verbal communication skills for executive audiences. Expertise in project management, including SDLC principles. Effective organisational skills to manage multiple priorities. Nice-to-Haves: Experience with System Development Lifecycle (SDLC) principles. Ability to develop executive-level presentations. Strong relationship-building skills with clients and colleagues. Willingness and ability to travel, potentially up to 80%. Eligibility to work in the United Kingdom. Bachelor's or Master's Degree in a relevant field of study. Benefits: We want to cultivate a thriving culture and company-and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include: Medical, dental, and vision coverage Unlimited PTO Paid parental leave Retirement plans Flexible work environment Mobile phone reimbursement Access to mental health apps Life insurance coverage Excited about what we're doing but don't fit every requirement? No problem! At Clearsulting, we're forward-thinkers on a mission to redefine consulting excellence. We're all about diversity and inclusion, committed to assembling teams that mirror the world around us. So, if you're passionate about our mission, you could be the perfect fit for this role or another within our dynamic team. Don't hesitate to apply! Learn more about Clearsulting by visiting
Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts - and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome-orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks. Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. Bring excellent communication skills and the confidence to influence senior stakeholders. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris. We hold monthly showcases of our digital transformation initiatives. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances.
Jan 12, 2025
Full time
Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts - and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome-orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks. Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. Bring excellent communication skills and the confidence to influence senior stakeholders. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris. We hold monthly showcases of our digital transformation initiatives. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances.
Global Director of Marketing (Partner Level) Apply locations: London, United Kingdom; Boston, Massachusetts; Frankfurt, Germany; Philadelphia, Pennsylvania; Paris, France Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: February 28, 2025 (30+ days left to apply) Job requisition id: R The Global Director of Marketing will lead the development and delivery of ERM's global marketing strategy in support of ERM's commercial objectives, spearheading efforts to increase customer acquisition and revenue growth. The role holder will lead a dynamic global marketing team, leveraging innovative and impactful approaches to establish ERM as a market leader by creating, planning, and delivering global campaigns and programs to strengthen existing and build new client relationships aligned with industry/service line growth plans, including providing leadership and oversight to the digital marketing agenda. KEY ACCOUNTABILITIES & RESPONSIBILITIES Strategic Planning Develop and implement a global marketing strategy, including digital marketing, aligned with overall commercial and business goals. Identify market trends, competitive landscapes, and customer insights to inform strategic decisions. Build marketing plans, strategies, and budgets, and evaluate KPIs to ensure the smooth operation of marketing campaigns. Build and maintain professional relationships with key senior leaders across various business units for successful partnership, collaboration, and overall delivery aligned to organizational strategy. Brand Impact Shape and enhance ERM's brand identity globally in collaboration with the Global Head of Brand and Communications. Ensure brand consistency across all marketing channels and materials. Key Client Growth Lead initiatives to acquire, retain, and grow customer relationships through industry and (over time) account-based marketing, effective campaigns, promotions, and product launches. Digital Marketing Oversee all of ERM's digital channels and increase their ROI through campaigns/digital lead generation leveraging SEO, SEM, and email marketing. Utilize data-driven insights to optimize digital campaigns and improve ROI. Identify strengths and opportunities to reach new market segments and expand market share. Global Team Leadership Build, mentor, coach, and lead a high-performing global marketing team, leading and managing team performance, development, and retention. Foster collaboration across regions to ensure cohesive global marketing efforts. JOB REQUIREMENTS & CAPABILITIES Professional Experience & Qualifications BSc or MSc degree in Marketing or relevant field, or relevant parallel experience. 10-15 years of experience in leading and implementing a commercially focused marketing strategy. Superior interpersonal skills and significant experience in working with executive leadership teams and other key stakeholders. Expert communication skills (verbal and written) with proven credentials and examples demonstrating collaboration within a global business. Expert knowledge and demonstrable experience using multiple platforms and channels for a range of audiences. Expert knowledge and experience of marketing and communication technologies and tools. Inclusive leadership experience, coupled with demonstrable years of experience managing people/teams spread globally. Extensive experience of building and influencing long-term internal client relationships with senior leaders and partners. Demonstrable project management skills, analytical mindset, and business acumen. Curiosity & interest in commercial aspects of the business, such as sustainability, climate change, low carbon, etc. Capabilities/Skills Agile approach thus comfortable working within a complex structure, managing teams, multiple stakeholders, and meeting deadlines. Thinks strategically; ability to problem-solve, adept at identifying challenges and driving opportunities for improvement in alignment with organizational goals/objectives. Tact and diplomacy to work with senior stakeholders and potentially competing agendas. Drives execution; able to mobilize teams for effective delivery. Leads authentically; through their growth mindset in identifying opportunities for improvement and enabling successful change management with key stakeholders. Partners with client; strategic partner to internal clients and senior leaders within the organization. Inspires engagement; encourages collaboration for greater innovation and leads by example by role modeling positive behaviors. Excellent prioritization and time management; balances multiple projects and deadlines, effectively prioritizes tasks/projects, and stays focused and productive under pressure. About Us At ERM, sustainability is our business. We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress, and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health, and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative, and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career-defining work that leaves a positive imprint on our planet.
Jan 12, 2025
Full time
Global Director of Marketing (Partner Level) Apply locations: London, United Kingdom; Boston, Massachusetts; Frankfurt, Germany; Philadelphia, Pennsylvania; Paris, France Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: February 28, 2025 (30+ days left to apply) Job requisition id: R The Global Director of Marketing will lead the development and delivery of ERM's global marketing strategy in support of ERM's commercial objectives, spearheading efforts to increase customer acquisition and revenue growth. The role holder will lead a dynamic global marketing team, leveraging innovative and impactful approaches to establish ERM as a market leader by creating, planning, and delivering global campaigns and programs to strengthen existing and build new client relationships aligned with industry/service line growth plans, including providing leadership and oversight to the digital marketing agenda. KEY ACCOUNTABILITIES & RESPONSIBILITIES Strategic Planning Develop and implement a global marketing strategy, including digital marketing, aligned with overall commercial and business goals. Identify market trends, competitive landscapes, and customer insights to inform strategic decisions. Build marketing plans, strategies, and budgets, and evaluate KPIs to ensure the smooth operation of marketing campaigns. Build and maintain professional relationships with key senior leaders across various business units for successful partnership, collaboration, and overall delivery aligned to organizational strategy. Brand Impact Shape and enhance ERM's brand identity globally in collaboration with the Global Head of Brand and Communications. Ensure brand consistency across all marketing channels and materials. Key Client Growth Lead initiatives to acquire, retain, and grow customer relationships through industry and (over time) account-based marketing, effective campaigns, promotions, and product launches. Digital Marketing Oversee all of ERM's digital channels and increase their ROI through campaigns/digital lead generation leveraging SEO, SEM, and email marketing. Utilize data-driven insights to optimize digital campaigns and improve ROI. Identify strengths and opportunities to reach new market segments and expand market share. Global Team Leadership Build, mentor, coach, and lead a high-performing global marketing team, leading and managing team performance, development, and retention. Foster collaboration across regions to ensure cohesive global marketing efforts. JOB REQUIREMENTS & CAPABILITIES Professional Experience & Qualifications BSc or MSc degree in Marketing or relevant field, or relevant parallel experience. 10-15 years of experience in leading and implementing a commercially focused marketing strategy. Superior interpersonal skills and significant experience in working with executive leadership teams and other key stakeholders. Expert communication skills (verbal and written) with proven credentials and examples demonstrating collaboration within a global business. Expert knowledge and demonstrable experience using multiple platforms and channels for a range of audiences. Expert knowledge and experience of marketing and communication technologies and tools. Inclusive leadership experience, coupled with demonstrable years of experience managing people/teams spread globally. Extensive experience of building and influencing long-term internal client relationships with senior leaders and partners. Demonstrable project management skills, analytical mindset, and business acumen. Curiosity & interest in commercial aspects of the business, such as sustainability, climate change, low carbon, etc. Capabilities/Skills Agile approach thus comfortable working within a complex structure, managing teams, multiple stakeholders, and meeting deadlines. Thinks strategically; ability to problem-solve, adept at identifying challenges and driving opportunities for improvement in alignment with organizational goals/objectives. Tact and diplomacy to work with senior stakeholders and potentially competing agendas. Drives execution; able to mobilize teams for effective delivery. Leads authentically; through their growth mindset in identifying opportunities for improvement and enabling successful change management with key stakeholders. Partners with client; strategic partner to internal clients and senior leaders within the organization. Inspires engagement; encourages collaboration for greater innovation and leads by example by role modeling positive behaviors. Excellent prioritization and time management; balances multiple projects and deadlines, effectively prioritizes tasks/projects, and stays focused and productive under pressure. About Us At ERM, sustainability is our business. We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress, and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health, and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative, and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career-defining work that leaves a positive imprint on our planet.
Sr. Partner Solutions Architect, Enterprise Transformation, GBITS DESCRIPTION Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for an Enterprise Transformation Solutions Architect in the AWS Partner Organization. This role can be located in any major AWS location in Europe, including Amsterdam, London, Madrid, Munich, Paris and more. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As an Enterprise Transformation Solution Architect within SMGS, you will partner with our Business Development team to help prospective partners define and achieve business outcomes and value generation leveraging Amazon Web Services. Enterprise Transformation SAs partner with the AWS Business development manager to lead customers through discovery and requirements gathering to dive deep into their pain points, identify their procurement goals, and outline their journey. Enterprise Transformation SAs not only have experience selling into senior customer stakeholders, but are also strong technical generalists with a deep understanding of cloud services and solutions. They help drive the evolution of AWS services and technologies by providing direct input and voice of the customer feedback from the field to internal product and tech teams. The ideal candidate will work closely with the Business Development, Sales, Implementation, Product, and Tech teams. They will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, advisory or presales experience) to progress decision making and gain commitment from the customer. Position may require the ability to travel 30% of the time, as needed. Key job responsibilities - Engage with large and complex partners and customers, to develop cloud strategies for enterprise transformation customers/partners. - As a key member of the business development and sales management teams, ensure success in migrating and transforming applications, software and services onto the AWS platform. - Gain a deep understanding of our customers systems to ensure we can provide a viable solution that meets their goals with AWS Cloud. - Prepare strategic agreements working with legal, and sales proposals in collaboration with business development team. - Work closely with Sales to provide status updates and insights learned during discovery with the customer. - Relay market needs and requirements back to internal AWS service teams. - Collaborate and influence key external and internal Amazon stakeholders. - Design scalable mechanisms to share learnings and establish new processes/engagement workflows. - Partner with other Amazon lines of business to provide a pan-Amazon solution to customers. BASIC QUALIFICATIONS - Experience migrating or transforming legacy customer solutions to the cloud. - Knowledge of cloud architecture. - Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience architecting/operating solutions built on AWS. PREFERRED QUALIFICATIONS - Knowledge of AWS services, market segments, customer base and industry verticals. - Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. - Experience in IT development or implementation/consulting in the software or Internet industries. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Jan 12, 2025
Full time
Sr. Partner Solutions Architect, Enterprise Transformation, GBITS DESCRIPTION Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for an Enterprise Transformation Solutions Architect in the AWS Partner Organization. This role can be located in any major AWS location in Europe, including Amsterdam, London, Madrid, Munich, Paris and more. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As an Enterprise Transformation Solution Architect within SMGS, you will partner with our Business Development team to help prospective partners define and achieve business outcomes and value generation leveraging Amazon Web Services. Enterprise Transformation SAs partner with the AWS Business development manager to lead customers through discovery and requirements gathering to dive deep into their pain points, identify their procurement goals, and outline their journey. Enterprise Transformation SAs not only have experience selling into senior customer stakeholders, but are also strong technical generalists with a deep understanding of cloud services and solutions. They help drive the evolution of AWS services and technologies by providing direct input and voice of the customer feedback from the field to internal product and tech teams. The ideal candidate will work closely with the Business Development, Sales, Implementation, Product, and Tech teams. They will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, advisory or presales experience) to progress decision making and gain commitment from the customer. Position may require the ability to travel 30% of the time, as needed. Key job responsibilities - Engage with large and complex partners and customers, to develop cloud strategies for enterprise transformation customers/partners. - As a key member of the business development and sales management teams, ensure success in migrating and transforming applications, software and services onto the AWS platform. - Gain a deep understanding of our customers systems to ensure we can provide a viable solution that meets their goals with AWS Cloud. - Prepare strategic agreements working with legal, and sales proposals in collaboration with business development team. - Work closely with Sales to provide status updates and insights learned during discovery with the customer. - Relay market needs and requirements back to internal AWS service teams. - Collaborate and influence key external and internal Amazon stakeholders. - Design scalable mechanisms to share learnings and establish new processes/engagement workflows. - Partner with other Amazon lines of business to provide a pan-Amazon solution to customers. BASIC QUALIFICATIONS - Experience migrating or transforming legacy customer solutions to the cloud. - Knowledge of cloud architecture. - Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience architecting/operating solutions built on AWS. PREFERRED QUALIFICATIONS - Knowledge of AWS services, market segments, customer base and industry verticals. - Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. - Experience in IT development or implementation/consulting in the software or Internet industries. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts - and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Insights & Data is a Global Business Line within Capgemini. Our mission is to help customers to harness Data and AI for a stronger tomorrow. We marry the most innovative solutions with rock solid, industrialised design and engineering. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role This role requires a blend of business development, client relationship management, and strategic thinking skills. Emphasising the importance of collaboration, innovation, and delivering value to clients through data and AI solutions. We don't really have a typical day or typical project at Capgemini but the one thing which is certain about what you will do is that it will be focussed on our clients. Our clients expect us to be leaders in delivering value from Data, giving them advice, working on proof-of-values and delivering industrialised solutions. You will need to collaborate with the other areas of Capgemini to create compelling Go to Market offerings for the CPRD sector, shape new opportunities and respond to customer demand and competitive tenders. Responsibilities: Delivering on targets for Sales and Revenue within the CPRD Market Unit Building and maintaining relationships both internally, with Account Execs, and externally with key customers Building and maintaining go to market offerings for the CPRD Market Unit which build on the core Portfolio offerings within Insights & Data Co-ordinating and leading on bids into CPRD customers Forge excellent links with partners and vendors with a focus on CPRD to ensure that Capgemini always provides a leading point of view. Your skills and experience Strong Business Development background with a focus on new sales Good experience in Consumer Products and Retail Strong background in Insights and Data Proven client relationship skills Good knowledge and experience of the impact Data and AI can have on organisations Experience of strategic thinking and roadmap planning for significant organisations Experience of leading multi-disciplinary teams for advisory, discovery, design and/or delivery activities Experience of working with C-Suite, directors, and/or senior technical leaders in significant organisations What does 'Get The Future You Want ' mean for you? Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. Impactful Experiences You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.
Jan 12, 2025
Full time
Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio - constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts - and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Insights & Data is a Global Business Line within Capgemini. Our mission is to help customers to harness Data and AI for a stronger tomorrow. We marry the most innovative solutions with rock solid, industrialised design and engineering. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role This role requires a blend of business development, client relationship management, and strategic thinking skills. Emphasising the importance of collaboration, innovation, and delivering value to clients through data and AI solutions. We don't really have a typical day or typical project at Capgemini but the one thing which is certain about what you will do is that it will be focussed on our clients. Our clients expect us to be leaders in delivering value from Data, giving them advice, working on proof-of-values and delivering industrialised solutions. You will need to collaborate with the other areas of Capgemini to create compelling Go to Market offerings for the CPRD sector, shape new opportunities and respond to customer demand and competitive tenders. Responsibilities: Delivering on targets for Sales and Revenue within the CPRD Market Unit Building and maintaining relationships both internally, with Account Execs, and externally with key customers Building and maintaining go to market offerings for the CPRD Market Unit which build on the core Portfolio offerings within Insights & Data Co-ordinating and leading on bids into CPRD customers Forge excellent links with partners and vendors with a focus on CPRD to ensure that Capgemini always provides a leading point of view. Your skills and experience Strong Business Development background with a focus on new sales Good experience in Consumer Products and Retail Strong background in Insights and Data Proven client relationship skills Good knowledge and experience of the impact Data and AI can have on organisations Experience of strategic thinking and roadmap planning for significant organisations Experience of leading multi-disciplinary teams for advisory, discovery, design and/or delivery activities Experience of working with C-Suite, directors, and/or senior technical leaders in significant organisations What does 'Get The Future You Want ' mean for you? Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. Impactful Experiences You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.
Amazon Web Services (AWS) is seeking talented individuals for an exciting role of Partner Development Rep in South Africa. Do you have the business savvy and industry expertise necessary to position AWS as the technology platform of choice? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Within SMGS, the AWS Consulting Partner Ecosystem has grown to tens of thousands of partners worldwide and these Systems Integrators, Advisors, Professional and Managed Services Partners deliver key services that drive customer business outcomes. This role is focused on the Consulting Partners facilitating engagement with AWS Commercial field sales teams and customers. As a Partner Development Rep, you will deliver on our strategy to build mind share and adoption of Amazon Web Services across strategic business partners and customers. You will be responsible for driving top line revenue growth and overall end customer adoption across all market segments through partner engagement. The ideal candidate has both a business background that enables them engage at the CXO level, and a sales/technical background that enables them to easily interact with enterprise customers and field sales reps. You should have demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. Key job responsibilities Develop deep and trusted relationships with our partners in South Africa by gaining a comprehensive understanding of their challenges, goals, and long-term vision for the Africa region. Develop and execute ambitious business plans with these partners to accelerate AWS adoption by customers in the region. Drive AWS relationship and business practice across stakeholders ranging from Client Partners to business unit heads to technical practitioners. Help these AWS Partners accelerate their cloud practices and help bring to market compelling solution offerings that will help customers accelerate their cloud adoption. Be a trusted advisor capable of sharing industry insights, best practices, and strategic guidance to empower partners. Collaborate with AWS sales, Marketing, Service teams and other relevant internal teams to develop tailored transformation roadmaps to our partners and help execute those engagements. Prepare and present business reviews to senior leadership, both internal and external and effectively communicate market realities, partner needs and strategic recommendations to progress the partnership. BASIC QUALIFICATIONS - 1+ years of business development, partnership management, or sourcing new business experience - Bachelor's degree or equivalent - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS - Experience in online advertising or high-tech products/services Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Posted: November 6, 2024 (Updated about 17 hours ago) Posted: November 21, 2024 (Updated about 19 hours ago) Posted: January 10, 2025 (Updated about 20 hours ago) Posted: January 10, 2025 (Updated about 21 hours ago) Posted: January 10, 2025 (Updated about 21 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jan 12, 2025
Full time
Amazon Web Services (AWS) is seeking talented individuals for an exciting role of Partner Development Rep in South Africa. Do you have the business savvy and industry expertise necessary to position AWS as the technology platform of choice? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Within SMGS, the AWS Consulting Partner Ecosystem has grown to tens of thousands of partners worldwide and these Systems Integrators, Advisors, Professional and Managed Services Partners deliver key services that drive customer business outcomes. This role is focused on the Consulting Partners facilitating engagement with AWS Commercial field sales teams and customers. As a Partner Development Rep, you will deliver on our strategy to build mind share and adoption of Amazon Web Services across strategic business partners and customers. You will be responsible for driving top line revenue growth and overall end customer adoption across all market segments through partner engagement. The ideal candidate has both a business background that enables them engage at the CXO level, and a sales/technical background that enables them to easily interact with enterprise customers and field sales reps. You should have demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. Key job responsibilities Develop deep and trusted relationships with our partners in South Africa by gaining a comprehensive understanding of their challenges, goals, and long-term vision for the Africa region. Develop and execute ambitious business plans with these partners to accelerate AWS adoption by customers in the region. Drive AWS relationship and business practice across stakeholders ranging from Client Partners to business unit heads to technical practitioners. Help these AWS Partners accelerate their cloud practices and help bring to market compelling solution offerings that will help customers accelerate their cloud adoption. Be a trusted advisor capable of sharing industry insights, best practices, and strategic guidance to empower partners. Collaborate with AWS sales, Marketing, Service teams and other relevant internal teams to develop tailored transformation roadmaps to our partners and help execute those engagements. Prepare and present business reviews to senior leadership, both internal and external and effectively communicate market realities, partner needs and strategic recommendations to progress the partnership. BASIC QUALIFICATIONS - 1+ years of business development, partnership management, or sourcing new business experience - Bachelor's degree or equivalent - Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS - Experience in online advertising or high-tech products/services Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Posted: November 6, 2024 (Updated about 17 hours ago) Posted: November 21, 2024 (Updated about 19 hours ago) Posted: January 10, 2025 (Updated about 20 hours ago) Posted: January 10, 2025 (Updated about 21 hours ago) Posted: January 10, 2025 (Updated about 21 hours ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Principal/Sr Principal, Financial Investors Consulting Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Role: Principal/Sr Principal, Financial Investors Consulting Location: London, UK The Global FIC group is a recently formed team that focuses on partnering with financial investors (e.g., private equity, venture capital, hedge funds) to support their investment decisions in healthcare/life sciences companies and offer them value-creation partnerships that maximize their ROI and generate significant business pull-through for IQVIA. As such, the FIC team engages with healthcare/life sciences investors globally to support them by providing strategy, due diligence, company screening, carve-outs, divestments, and portfolio company value creation. As a Principal within Consulting Services, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The main focus of an FIC principal is to deliver outstanding client service while building trusted relationships with new and existing clients that enhance the Consulting Services brand. The principal's success will be measured by the ability to take on larger and more complex projects while opening up new business relationships to the firm. You will work directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at high levels of client satisfaction. Responsibilities Develop and deliver insightful, value-added strategies that address complex client issues. Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations. Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value. Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction. Allocate direction, advice, and intellectual leadership to clients and delivery teams. Provide high-level input and ensure development of client reports and presentations. Ability to deliver all or significant portions of findings to clients. Lead thought leadership and firm-building initiatives. Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients. Contribute to the enhanced awareness of Consulting Services in the marketplace, e.g., through speaking engagements, client meetings, and publications. Participate in annual performance review team processes. Engage in recruitment and selection of new staff. Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients. Skills & Experience The successful candidate will have a track record of success across the majority of the following competencies: Private Equity Client Relationship Management and Delivery - Principal owner of client engagements with financial investors in healthcare/life sciences (e.g., Private Equity, VCs, Hedge Funds), focused on client satisfaction and outstanding client deliverables. Extensive network within the Private Equity and VC community. Proven capability to identify new revenue opportunities with existing clients. Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for CONSULTING SERVICES practice teams. Business Development - Proven success selling complex strategy and operations engagements to the top Private Equity and VC firms. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations. Deep experience in selling life sciences due diligence, valuation, and strategy work. Pharmaceutical and Life Sciences Strategy Experience - Ability to speak in detail with Boards, CEOs, COOs, and CFOs about commercial strategy services/solutions, commercial and technical due diligence and transaction advisory, specifically in the life sciences industry segment, in a meaningful manner with depth of content knowledge. Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CFO level (ideally providing comprehensive and authoritative knowledge in strategy, due diligence and transaction advisory solutions demonstrated through speaking, writing, and general eminence). International Experience and US Private Equity/VC Network - Has the experience to craft client strategies that are specific with regard to international geography. Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell services and recruit practitioners. Industry and Investment Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities. Has a good grasp of recent trends in M&A, divestments, carve-outs, and other life-sciences transactions. Working knowledge of Financial Statements & Corporate Finance - Has a good understanding of P&L, Balance Sheet, and Cash Flow management. Ability to engage with senior stakeholders in a firm (Boards, CEOs, CFOs) to discuss financial value creation opportunities. Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting, or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes. Clear Oral Communication - Ability to speak clearly and fluently. Demonstrates a logical, structured approach, adapts to the needs of the situation and the nature of the audience; confirms the audience has understood the message. Beyond presenting clearly, this competency is also concerned with ensuring strong two-way communication. Clear Written Communication - Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses well-structured, logical arguments and avoids unnecessary technical or complex language. Commercial Awareness - Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible. Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team. Coping with Pressure - A positive attitude in stressful situations or following failures. Ability to manage one's own emotions, willing to take on challenging tasks, and energy to remain focused on those tasks when presented with obstacles. Customer Focus - Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers' needs and exceed expectations whenever possible. Concern with clients inside or outside the organization; internal customers may be other departments or individuals from the same organization. Decision-Making - Makes clear, appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary, and taking responsibility for outcomes and impacts of those decisions. Flexibility - Responds well to change. Positive attitude toward change and a readiness to adapt when presented with new information, new situations or shifting priorities. Influencing - Balances the need to shape outcomes in short term while maintaining successful long-term relationships. Knows how to motivate and inspire to achieve a common goal, and demonstrates key strategic negotiation tactics. Uses personal and professional contacts to influence people across teams or organizations. Initiative - Constantly looks for things to do. Self-confident and proactive; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results. Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation. Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves. Planning and Organizing - Establishes and prioritizes tasks and objectives in order to manage time and resources appropriately . click apply for full job details
Jan 11, 2025
Full time
Principal/Sr Principal, Financial Investors Consulting Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Role: Principal/Sr Principal, Financial Investors Consulting Location: London, UK The Global FIC group is a recently formed team that focuses on partnering with financial investors (e.g., private equity, venture capital, hedge funds) to support their investment decisions in healthcare/life sciences companies and offer them value-creation partnerships that maximize their ROI and generate significant business pull-through for IQVIA. As such, the FIC team engages with healthcare/life sciences investors globally to support them by providing strategy, due diligence, company screening, carve-outs, divestments, and portfolio company value creation. As a Principal within Consulting Services, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The main focus of an FIC principal is to deliver outstanding client service while building trusted relationships with new and existing clients that enhance the Consulting Services brand. The principal's success will be measured by the ability to take on larger and more complex projects while opening up new business relationships to the firm. You will work directly with clients to develop business opportunities and deliver projects ensuring that delivery results are at high levels of client satisfaction. Responsibilities Develop and deliver insightful, value-added strategies that address complex client issues. Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations. Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value. Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction. Allocate direction, advice, and intellectual leadership to clients and delivery teams. Provide high-level input and ensure development of client reports and presentations. Ability to deliver all or significant portions of findings to clients. Lead thought leadership and firm-building initiatives. Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients. Contribute to the enhanced awareness of Consulting Services in the marketplace, e.g., through speaking engagements, client meetings, and publications. Participate in annual performance review team processes. Engage in recruitment and selection of new staff. Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients. Skills & Experience The successful candidate will have a track record of success across the majority of the following competencies: Private Equity Client Relationship Management and Delivery - Principal owner of client engagements with financial investors in healthcare/life sciences (e.g., Private Equity, VCs, Hedge Funds), focused on client satisfaction and outstanding client deliverables. Extensive network within the Private Equity and VC community. Proven capability to identify new revenue opportunities with existing clients. Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for CONSULTING SERVICES practice teams. Business Development - Proven success selling complex strategy and operations engagements to the top Private Equity and VC firms. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations. Deep experience in selling life sciences due diligence, valuation, and strategy work. Pharmaceutical and Life Sciences Strategy Experience - Ability to speak in detail with Boards, CEOs, COOs, and CFOs about commercial strategy services/solutions, commercial and technical due diligence and transaction advisory, specifically in the life sciences industry segment, in a meaningful manner with depth of content knowledge. Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/COO/CFO level (ideally providing comprehensive and authoritative knowledge in strategy, due diligence and transaction advisory solutions demonstrated through speaking, writing, and general eminence). International Experience and US Private Equity/VC Network - Has the experience to craft client strategies that are specific with regard to international geography. Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell services and recruit practitioners. Industry and Investment Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities. Has a good grasp of recent trends in M&A, divestments, carve-outs, and other life-sciences transactions. Working knowledge of Financial Statements & Corporate Finance - Has a good understanding of P&L, Balance Sheet, and Cash Flow management. Ability to engage with senior stakeholders in a firm (Boards, CEOs, CFOs) to discuss financial value creation opportunities. Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting, or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes. Clear Oral Communication - Ability to speak clearly and fluently. Demonstrates a logical, structured approach, adapts to the needs of the situation and the nature of the audience; confirms the audience has understood the message. Beyond presenting clearly, this competency is also concerned with ensuring strong two-way communication. Clear Written Communication - Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses well-structured, logical arguments and avoids unnecessary technical or complex language. Commercial Awareness - Considers flow of money and resources through an organization, and the need to get maximum value at each stage. Seeks to achieve commercial objectives, such as profitability, so the business can be as competitive and successful as possible. Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team. Coping with Pressure - A positive attitude in stressful situations or following failures. Ability to manage one's own emotions, willing to take on challenging tasks, and energy to remain focused on those tasks when presented with obstacles. Customer Focus - Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers' needs and exceed expectations whenever possible. Concern with clients inside or outside the organization; internal customers may be other departments or individuals from the same organization. Decision-Making - Makes clear, appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary, and taking responsibility for outcomes and impacts of those decisions. Flexibility - Responds well to change. Positive attitude toward change and a readiness to adapt when presented with new information, new situations or shifting priorities. Influencing - Balances the need to shape outcomes in short term while maintaining successful long-term relationships. Knows how to motivate and inspire to achieve a common goal, and demonstrates key strategic negotiation tactics. Uses personal and professional contacts to influence people across teams or organizations. Initiative - Constantly looks for things to do. Self-confident and proactive; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results. Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation. Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves. Planning and Organizing - Establishes and prioritizes tasks and objectives in order to manage time and resources appropriately . click apply for full job details
At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be our clients, partners or employees. To achieve our goals our diverse and talented team leads by example. As a Leader you will uphold the essence of the company, be a focal point for your team, colleagues and clients and be involved in decisions to ensure the long-term sustainability of the organisation. We support each other to be who they want to be, work how they work best. This is how we bring innovation, and we build a better future for our people, our business and our society. We provide a safe environment in which all of us can be ourselves and reach our full potential. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people because we are exceptional together. We understand you may not tick all the boxes of the requirements lists but if you are interested in this or other opportunities within NTT DATA, do not think twice and apply! As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sector. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 10+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization Experience with key areas of enterprise architecture including Salesforce Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. What we'll offer you: Our employees' safety is priority, so currently you will be working from the comfort of your own home most of the time. In the future when we can spend some more time in our offices, either Oxford Circus, Bank or Epworth House, you will be able to enjoy London's vibrant dynamics! And another thing, you will be joining a close-knit team that is supportive and approachable. Which means that as a new joiner, you will always have someone available to offer help and guidance.
Jan 11, 2025
Full time
At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be our clients, partners or employees. To achieve our goals our diverse and talented team leads by example. As a Leader you will uphold the essence of the company, be a focal point for your team, colleagues and clients and be involved in decisions to ensure the long-term sustainability of the organisation. We support each other to be who they want to be, work how they work best. This is how we bring innovation, and we build a better future for our people, our business and our society. We provide a safe environment in which all of us can be ourselves and reach our full potential. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people because we are exceptional together. We understand you may not tick all the boxes of the requirements lists but if you are interested in this or other opportunities within NTT DATA, do not think twice and apply! As part of our continuous growth, we are looking for a Salesforce Platform Enterprise Architect to join our Enterprise & Cloud Solutions department in London working with a client within different Industry sector. Salesforce Platform Enterprise Architects serve as strategic advisors and Salesforce product and platform guides to the company's largest enterprise customers. They typically engage at Executive-level and drive conversations with our customer's enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance. What you'll be doing: Be a trusted advisor to key stakeholders in our most strategic enterprise customers Ensure scalable and standard methodology solutions to meet and exceed customer needs Guide the evaluation of business and technical requirements. Translates business requirements into well designed solutions that best leverage the Salesforce platforms and products. Identify and confirm Solution and Business design risks, and develop mitigating approaches Build relationships with key collaborators and team members Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team Align with project and engagement managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge. Work with Pre-Sales team to create a proposal covering Target and transition architecture, Security, Compliance, integration, data migration and implementation plan. What experience you'll bring: 10+ years of experience as a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization Experience with key areas of enterprise architecture including Salesforce Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases Experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform from a solution perspective. Direct salesforce development experience preferred. Ability to define the system design to identify gaps between current and desired end-states Proven ability to design and optimise business processes and define solutions that support this by leveraging the Salesforce platforms and products in the best way Rapidly learn new technologies as well as strong presentation, communication and facilitation skills Preferred to good knowledge of Salesforce app exchange products and their implementation Knowledge of options and how to handle security requirements such as single sign on and data security Ability to lead design sessions and communicate design options to clients Extensive experience in Agile, Scrum and Waterfall methods Preferred Requirements Experience as a Senior Architect and/or CIO/CTO in a mid to large sized organization with leadership driving an organizational transformation in a matrixed organization - A very big plus Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions - A very big plus Salesforce Industries and Salesforce Certifications - A very big plus A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM) Agile Methodology certification such as Scaled Agile Framework. What we'll offer you: Our employees' safety is priority, so currently you will be working from the comfort of your own home most of the time. In the future when we can spend some more time in our offices, either Oxford Circus, Bank or Epworth House, you will be able to enjoy London's vibrant dynamics! And another thing, you will be joining a close-knit team that is supportive and approachable. Which means that as a new joiner, you will always have someone available to offer help and guidance.
This company, with offices in both Reading and Birmingham, is a dynamic and rapidly growing organisation specialising in innovative SaaS solutions that empower businesses to streamline their operations, enhance collaboration, and improve customer engagement. With a strong presence across the UK and Europe, the company fosters a culture of creativity, collaboration, and continuous development, offering exciting opportunities for professional growth. Role Overview: This company is seeking highly motivated and results-driven Business Development Representatives (BDRs) to join its growing team. These roles offer an exciting opportunity to specialise in expanding the user base for one of its innovative platforms: general Work OS solutions, CRM solutions, or customer engagement tools. You will play a key role in generating new business, driving sales cycles, and collaborating with partners to achieve ambitious growth targets. Depending on your expertise and career interests, you will focus on one of the following areas: General Work OS Solutions : Promoting the company's versatile work operating system. CRM Solutions : Specialising in selling the company's CRM solution, with opportunities for cross-selling and upselling within existing accounts. Customer Engagement Tools : Expanding the user base of a leading customer communication platform. Responsibilities: Across all roles, you will: Drive New Business : Prospect, qualify, and generate leads within the partner ecosystem. Manage the Sales Cycle : Conduct product demonstrations, communicate the platform's value proposition, and guide prospects through the sales process. Develop Product Expertise : Build in-depth knowledge of the assigned platform, stay updated on industry trends, and act as a trusted advisor for partners and internal teams. Collaborate : Work closely with internal and partner teams to drive overall success and revenue growth. Specific to each role: For General Work OS Solutions , focus on showcasing the system's versatility to address a range of business needs. For CRM Solutions , develop and execute CRM-specific go-to-market strategies. For Customer Engagement Tools , emphasise the benefits of improved customer communication and engagement. Required Skills: 0-2+ years of experience in B2B SaaS sales. Proven track record of success in lead generation and new business development. Strong communication, presentation, and interpersonal skills. Ability to build rapport and establish credibility with executives. Self-motivated, results-oriented, and comfortable working in fast-paced environments. Willingness to travel across the UK and Europe as required. (CRM-focused candidates: Experience selling CRM solutions is highly advantageous.) Benefits: Team socials and fun activities. Loyalty recognition. Flexible working arrangements. Access to Perkbox. Choice of laptop (MacBook, Dell, etc.). Personal development grant. Volunteer day. Quarterly bonus scheme.
Jan 11, 2025
Full time
This company, with offices in both Reading and Birmingham, is a dynamic and rapidly growing organisation specialising in innovative SaaS solutions that empower businesses to streamline their operations, enhance collaboration, and improve customer engagement. With a strong presence across the UK and Europe, the company fosters a culture of creativity, collaboration, and continuous development, offering exciting opportunities for professional growth. Role Overview: This company is seeking highly motivated and results-driven Business Development Representatives (BDRs) to join its growing team. These roles offer an exciting opportunity to specialise in expanding the user base for one of its innovative platforms: general Work OS solutions, CRM solutions, or customer engagement tools. You will play a key role in generating new business, driving sales cycles, and collaborating with partners to achieve ambitious growth targets. Depending on your expertise and career interests, you will focus on one of the following areas: General Work OS Solutions : Promoting the company's versatile work operating system. CRM Solutions : Specialising in selling the company's CRM solution, with opportunities for cross-selling and upselling within existing accounts. Customer Engagement Tools : Expanding the user base of a leading customer communication platform. Responsibilities: Across all roles, you will: Drive New Business : Prospect, qualify, and generate leads within the partner ecosystem. Manage the Sales Cycle : Conduct product demonstrations, communicate the platform's value proposition, and guide prospects through the sales process. Develop Product Expertise : Build in-depth knowledge of the assigned platform, stay updated on industry trends, and act as a trusted advisor for partners and internal teams. Collaborate : Work closely with internal and partner teams to drive overall success and revenue growth. Specific to each role: For General Work OS Solutions , focus on showcasing the system's versatility to address a range of business needs. For CRM Solutions , develop and execute CRM-specific go-to-market strategies. For Customer Engagement Tools , emphasise the benefits of improved customer communication and engagement. Required Skills: 0-2+ years of experience in B2B SaaS sales. Proven track record of success in lead generation and new business development. Strong communication, presentation, and interpersonal skills. Ability to build rapport and establish credibility with executives. Self-motivated, results-oriented, and comfortable working in fast-paced environments. Willingness to travel across the UK and Europe as required. (CRM-focused candidates: Experience selling CRM solutions is highly advantageous.) Benefits: Team socials and fun activities. Loyalty recognition. Flexible working arrangements. Access to Perkbox. Choice of laptop (MacBook, Dell, etc.). Personal development grant. Volunteer day. Quarterly bonus scheme.
Ready to Sparkle in Sales? Join Us as an Outbound Sales Advisor! Are you a natural connector with a flair for sales? Love helping people protect their home appliances? If you're ready to shine, we've got the perfect role for you-where your charm and expertise can truly make a difference! Here's What You'll Be Doing: Reach Out & Connect: Call our customers to make sure their appliances are fully protected. Sell Smarter, Not Harder: Use your sales skills to upsell products that perfectly fit each customer's needs. Build Lasting Relationships: Get to know what matters most to each customer-because everyone deserves peace of mind! Find the Perfect Fit: Help customers choose the ideal protection package to keep their appliances safe and sound. What's in It for You? Competitive Pay: 23,000 base salary with fantastic commission potential! Top-Notch Training: Our two-week training program will set you up for success, connecting you with the team and sharpening your sales skills from day one. Total Flexibility: This role is 100% remote! Just make sure you've got a good internet connection and a quiet spot at home. Your Working Hours: Monday to Thursday: 10:30 AM - 7:00 PM Fridays: 9:00 AM - 5:30 PM (Hello, early weekend vibes!) What We're Looking For: Sales Star: Proven experience hitting targets and making an impact in sales. Independent Worker: Experience working remotely or from home is a big plus. Communication Champ: You build rapport like a pro and make customers feel valued. Detail-Oriented: Accuracy is key; you pride yourself on getting it right the first time. Cool Under Pressure: Thrives in a fast-paced, dynamic environment. Sound like you? Don't wait- apply now and kick-start your next adventure in sales! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jan 11, 2025
Full time
Ready to Sparkle in Sales? Join Us as an Outbound Sales Advisor! Are you a natural connector with a flair for sales? Love helping people protect their home appliances? If you're ready to shine, we've got the perfect role for you-where your charm and expertise can truly make a difference! Here's What You'll Be Doing: Reach Out & Connect: Call our customers to make sure their appliances are fully protected. Sell Smarter, Not Harder: Use your sales skills to upsell products that perfectly fit each customer's needs. Build Lasting Relationships: Get to know what matters most to each customer-because everyone deserves peace of mind! Find the Perfect Fit: Help customers choose the ideal protection package to keep their appliances safe and sound. What's in It for You? Competitive Pay: 23,000 base salary with fantastic commission potential! Top-Notch Training: Our two-week training program will set you up for success, connecting you with the team and sharpening your sales skills from day one. Total Flexibility: This role is 100% remote! Just make sure you've got a good internet connection and a quiet spot at home. Your Working Hours: Monday to Thursday: 10:30 AM - 7:00 PM Fridays: 9:00 AM - 5:30 PM (Hello, early weekend vibes!) What We're Looking For: Sales Star: Proven experience hitting targets and making an impact in sales. Independent Worker: Experience working remotely or from home is a big plus. Communication Champ: You build rapport like a pro and make customers feel valued. Detail-Oriented: Accuracy is key; you pride yourself on getting it right the first time. Cool Under Pressure: Thrives in a fast-paced, dynamic environment. Sound like you? Don't wait- apply now and kick-start your next adventure in sales! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Sales Advisor Reliable, motivated genuinely want to ear money? Permanent Rugby - office based Monday to Friday - 9am to 6pm and 10am to 7pm 23,800pa plus bonus (OTE 30k) Our client is a hugely successful company based in Rugby who are looking for a Sales Advisor. Full training will be given in this position and it can be considered an entry-level role. We are looking for people who are prepared to work 42.5 hours plus a week and the basic salary starts at 23,8000 but will be reviewed after probation the best performers earn 1000 a month plus and you acn earn bonus from day1 Your key responsibilities as a Sales Advisor: Following a script Speaking to customers who are interested in an insurance policy to help them find the right one Updating an internal system with customer details Arranging payments either on the phone, via bacs or direct debit The ideal candidate for a Sales Advisor: Clear, concise telephone manner Confident speaking over the phone Good with IT systems Ideally some sales experience You will have worked in a high energy, fast paced environment (Office or retail/hospitality) GCSE (or equivalent) in English and Maths is essential Benefits of working as a Sales Advisor: Free onsite parking Referral programme Healthcare schemes with various discounts Generous commission scheme Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
Jan 11, 2025
Full time
Sales Advisor Reliable, motivated genuinely want to ear money? Permanent Rugby - office based Monday to Friday - 9am to 6pm and 10am to 7pm 23,800pa plus bonus (OTE 30k) Our client is a hugely successful company based in Rugby who are looking for a Sales Advisor. Full training will be given in this position and it can be considered an entry-level role. We are looking for people who are prepared to work 42.5 hours plus a week and the basic salary starts at 23,8000 but will be reviewed after probation the best performers earn 1000 a month plus and you acn earn bonus from day1 Your key responsibilities as a Sales Advisor: Following a script Speaking to customers who are interested in an insurance policy to help them find the right one Updating an internal system with customer details Arranging payments either on the phone, via bacs or direct debit The ideal candidate for a Sales Advisor: Clear, concise telephone manner Confident speaking over the phone Good with IT systems Ideally some sales experience You will have worked in a high energy, fast paced environment (Office or retail/hospitality) GCSE (or equivalent) in English and Maths is essential Benefits of working as a Sales Advisor: Free onsite parking Referral programme Healthcare schemes with various discounts Generous commission scheme Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
4Recruitment Services are seeking a New Homes Sales Agent. The post holder will be required to work 2 days in Cheshire to sell New build homes and 3 days in Manchester to sell Shared ownership homes. Working hours are from 10am 6pm, Monday to Thursday. The client will be paying commission (payment on exchange and payment on completion). DUTIES AND RESPONSIBILITIES INCLUDE: To be responsible for frontline sales performance for Shared Ownership and any other sales related products offered by the client Deliver sales performance to individual targets to ensure reservations achieved from plan and stock Close liaison with the Customer Service Team, Marketing team, Sales Progression team, After Sales team, independent mortgage advisors, solicitors, Service Charge team and Housing Management on all sales related matters. Close and efficient management of sales leads ensuing high levels of customer satisfaction. Excellent conversion rates from sales lead to reservation The ability to keep sales to tight timeframes for processing To be expert in the sites and locations to inform and promote our developments, locations and wider communities To be expert in our specification and product to inform and sell to customers with the ability to understand plans and property technical information and be able to sell accurately from plan To ensure all sales pack and legal requirements are in place prior to launch The ability to explain to customers - service charges, estate charges, ground rents, stamp duty and the responsibilities and obligations associated with different products The ability to be able to explain freehold and leasehold terms and conditions and talk through the conveyancing process and guide buyers through the customer journey An ability to assess applicants and qualify their eligibility on different terms depending on the sales product ESSENTIAL REQUIREMENTS INCLUDE: Experience of selling New Homes or Shared Ownership properties. A good knowledge of Shared Ownership, Help to Buy and Private Sale Personal drive and motivation to meet and exceed sales targets Experience of working with solicitors, mortgage brokers, surveyors and agents. Experience of working with both internal and external parties in relation to sale-related matters The ability to travel the region as required and work flexibly in different locations, including working Sundays and evenings Competent in using sales related systems and Microsoft Excel Excellent communication skills, excellent customer service and negotiation skills Basic DBS check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme. Our own dedicated payroll support ensuring you get the full benefits of your payment. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Jan 11, 2025
Contractor
4Recruitment Services are seeking a New Homes Sales Agent. The post holder will be required to work 2 days in Cheshire to sell New build homes and 3 days in Manchester to sell Shared ownership homes. Working hours are from 10am 6pm, Monday to Thursday. The client will be paying commission (payment on exchange and payment on completion). DUTIES AND RESPONSIBILITIES INCLUDE: To be responsible for frontline sales performance for Shared Ownership and any other sales related products offered by the client Deliver sales performance to individual targets to ensure reservations achieved from plan and stock Close liaison with the Customer Service Team, Marketing team, Sales Progression team, After Sales team, independent mortgage advisors, solicitors, Service Charge team and Housing Management on all sales related matters. Close and efficient management of sales leads ensuing high levels of customer satisfaction. Excellent conversion rates from sales lead to reservation The ability to keep sales to tight timeframes for processing To be expert in the sites and locations to inform and promote our developments, locations and wider communities To be expert in our specification and product to inform and sell to customers with the ability to understand plans and property technical information and be able to sell accurately from plan To ensure all sales pack and legal requirements are in place prior to launch The ability to explain to customers - service charges, estate charges, ground rents, stamp duty and the responsibilities and obligations associated with different products The ability to be able to explain freehold and leasehold terms and conditions and talk through the conveyancing process and guide buyers through the customer journey An ability to assess applicants and qualify their eligibility on different terms depending on the sales product ESSENTIAL REQUIREMENTS INCLUDE: Experience of selling New Homes or Shared Ownership properties. A good knowledge of Shared Ownership, Help to Buy and Private Sale Personal drive and motivation to meet and exceed sales targets Experience of working with solicitors, mortgage brokers, surveyors and agents. Experience of working with both internal and external parties in relation to sale-related matters The ability to travel the region as required and work flexibly in different locations, including working Sundays and evenings Competent in using sales related systems and Microsoft Excel Excellent communication skills, excellent customer service and negotiation skills Basic DBS check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme. Our own dedicated payroll support ensuring you get the full benefits of your payment. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Proactive Solutions Group Ltd
Eaton Socon, Cambridgeshire
Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. A St Neots based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office based position and a customer facing Trade Counter role. The Electrical Wholesales Sales Advisor / Internal Sales Executive will either make outbound B2B telesales calls contacting businesses who would use their products whilst managing accounts/establishing long lasting relationships with customers and would also be down on the trade floor serving customers and liaising with warehouse workers. The appropriate candidate would be someone who is willing to help in all areas, this generally comes with the territory of a role like this. The Internal Sales Executive / Telesales Executive will need: Outbound telesales experience Experience of selling to suitable decision makers Excellent communication skills Experience working for an Electrical Wholesaler. Trade Counter experience Driving Licence preferred but not essential The Internal Sales Executive / Telesales Executive salary is 28-35k plus commission, profit share and other bonuses Working hours are 7am - 5pm Monday-Friday and 1 in 3 Saturday mornings paid at overtime.
Jan 10, 2025
Full time
Internal Sales Executive - Electrical Wholesale Electrical Wholesale Sales Advisor / Internal Sales Executive. A St Neots based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the team in both an office based position and a customer facing Trade Counter role. The Electrical Wholesales Sales Advisor / Internal Sales Executive will either make outbound B2B telesales calls contacting businesses who would use their products whilst managing accounts/establishing long lasting relationships with customers and would also be down on the trade floor serving customers and liaising with warehouse workers. The appropriate candidate would be someone who is willing to help in all areas, this generally comes with the territory of a role like this. The Internal Sales Executive / Telesales Executive will need: Outbound telesales experience Experience of selling to suitable decision makers Excellent communication skills Experience working for an Electrical Wholesaler. Trade Counter experience Driving Licence preferred but not essential The Internal Sales Executive / Telesales Executive salary is 28-35k plus commission, profit share and other bonuses Working hours are 7am - 5pm Monday-Friday and 1 in 3 Saturday mornings paid at overtime.
Welcome to EEUK Group where our passion for workplace health and safety intertwines with our unwavering commitment to our people. Our ethos revolves around the continuous development of our incredible team, as they are the driving force behind our unparalleled service delivery to our customers. The group has evolved over many years and covers a diverse and specialist range of statutory obligations that focus on employee health, safety, and wellbeing in the workplace. We offer a range of services such as: Occupational Hygiene Health, Safety and Fire Water Hygiene As we successfully navigate an era of rapid growth, our focus remains the same we take immense pride in fostering an environment where every member of the team is valued and supported. Join us in our journey as we continue to redefine the standards of excellence in our industry, driven by our dedication to our people and our shared passion for making workplaces safer and healthier for all. About the New Business Sales Executive role Are you passionate about forging meaningful connections? Do you thrive in environments where collaboration and rapport-building are at the heart of success? We are seeking a dynamic New Business Sales Executive to join our team and build our customer base. In this role, you ll be at the forefront of building strong partnerships with our potential clients, understanding their unique health and safety needs, and delivering tailored solutions that exceed expectations. Our benefits for the New Business Sales Executive Career Progression Opportunities: Clear pathways for advancement within our rapidly growing business Ongoing Training Opportunities: Access to various training programs and resources to enhance your skills continuously Supportive Working Environment: Collaborative culture fostering respect and inclusivity Wellbeing Service: Confidential counselling sessions with a private therapist provided free of charge Access to Perkbox: Exclusive discounts and rewards platform for high-street retailers Pension Scheme: Secure your financial future with our company pension plan Holiday Allowance: Enjoy 25 days of annual leave plus additional days for long service Charity Work: Many opportunities to be involved with supporting local charities Day to day activities for the New Business Sales Executive Develop genuine relationships with clients using existing sales data, understanding their health and safety requirements Act as a trusted advisor, providing personalised support and guidance to ensure client satisfaction Collaborate closely with internal teams to coordinate efforts and deliver seamless experiences for clients Undertake telemarketing and help to build up a solid pipeline Achieve and exceed monthly sales and commission targets What about you? Excellent communication skills Experience in relationship building Highly self-motivated, enthusiastic individual with a high standard of personal performance Team player Flexible and reliable Preferred: Proven track record in a telesales environment, ideally selling a service If you are just as passionate as us about putting the customer at the heart of everything you do, delivering a high-quality service and you would like to be part of our exciting journey of growth. We would love to hear from you!
Jan 10, 2025
Full time
Welcome to EEUK Group where our passion for workplace health and safety intertwines with our unwavering commitment to our people. Our ethos revolves around the continuous development of our incredible team, as they are the driving force behind our unparalleled service delivery to our customers. The group has evolved over many years and covers a diverse and specialist range of statutory obligations that focus on employee health, safety, and wellbeing in the workplace. We offer a range of services such as: Occupational Hygiene Health, Safety and Fire Water Hygiene As we successfully navigate an era of rapid growth, our focus remains the same we take immense pride in fostering an environment where every member of the team is valued and supported. Join us in our journey as we continue to redefine the standards of excellence in our industry, driven by our dedication to our people and our shared passion for making workplaces safer and healthier for all. About the New Business Sales Executive role Are you passionate about forging meaningful connections? Do you thrive in environments where collaboration and rapport-building are at the heart of success? We are seeking a dynamic New Business Sales Executive to join our team and build our customer base. In this role, you ll be at the forefront of building strong partnerships with our potential clients, understanding their unique health and safety needs, and delivering tailored solutions that exceed expectations. Our benefits for the New Business Sales Executive Career Progression Opportunities: Clear pathways for advancement within our rapidly growing business Ongoing Training Opportunities: Access to various training programs and resources to enhance your skills continuously Supportive Working Environment: Collaborative culture fostering respect and inclusivity Wellbeing Service: Confidential counselling sessions with a private therapist provided free of charge Access to Perkbox: Exclusive discounts and rewards platform for high-street retailers Pension Scheme: Secure your financial future with our company pension plan Holiday Allowance: Enjoy 25 days of annual leave plus additional days for long service Charity Work: Many opportunities to be involved with supporting local charities Day to day activities for the New Business Sales Executive Develop genuine relationships with clients using existing sales data, understanding their health and safety requirements Act as a trusted advisor, providing personalised support and guidance to ensure client satisfaction Collaborate closely with internal teams to coordinate efforts and deliver seamless experiences for clients Undertake telemarketing and help to build up a solid pipeline Achieve and exceed monthly sales and commission targets What about you? Excellent communication skills Experience in relationship building Highly self-motivated, enthusiastic individual with a high standard of personal performance Team player Flexible and reliable Preferred: Proven track record in a telesales environment, ideally selling a service If you are just as passionate as us about putting the customer at the heart of everything you do, delivering a high-quality service and you would like to be part of our exciting journey of growth. We would love to hear from you!
Estate Agency Group Project Manager Potentially leading to a Directors position. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,00+. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Jan 10, 2025
Full time
Estate Agency Group Project Manager Potentially leading to a Directors position. The successful candidate will ideally have an Estate Agency background. The role crosses multiple disciplines within the property industry and includes but is not limited to, Residential Sales, Lettings, Mortgages and Protection, Land, New Homes, Surveys and Commercial Property. Estate Agency Group Project Manager This is a unique opportunity for a dynamic, creative, practical, and analytical individual. The role itself is an important and integral part of the business which is pivotal to the effectiveness of their internal operations and ongoing expansion. Estate Agency Group Project Manager You will manage a small and enthusiastic team and be responsible for the day-to-day management of their internal infrastructure including all systems and processes linked to front-end operations. Working closely with their in house marketing team the Group Project Manager will collaborate with both company Directors, Senior Managers, and relevant third-party suppliers to maintain and develop further all current related software packages and internal processes whilst also researching other industry related products which may offer added benefit to their business. Estate Agency Group Project Manager A summary of some, but not all aspects of the role are shown below. Consulting with the related third-party providers to ensure the company website is performing effectively, reviewing potential enhancements, and overseeing the implementation of them. Responsibility for maintaining healthy relationships with Account Managers of various third-party suppliers, reviewing performance of their products, discussing potential upgrades all with a view to improving further the company profile, market share, customer engagement and productivity. Overseeing the performance and user experience of their main internal database "Reapit" which staff use to record key data and communicate with customers. Consulting with the relevant provider and reviewing potential enhancements. Actively involved in the overall functionality of the companies E-marketing platform and working closely with their marketing team to further improve customer engagement. Maintaining relationships with numerous providers of specific software platforms that are used by various parts of their business to ensure efficiencies are maximised and products improved to further enhance their product offerings. Reviewing functionality, performance, and anticipated productivity of new products along with related costs to assess potential suitability for integration into their internal operations. Maintaining and developing further the content and functionality of internal online staff induction programs and training guides. Day to day supervision of their internal reporting platforms and working closely with the relevant software provider to further enhance functionality and performance. Assist in the design and creation of tools required by divisional heads and directors that enable the company strategy and targets to be delivered. Collaborating closely with the Directors of each part of the business to offer relevant support in their specific strategies. Related skills and attributes required: Professional, analytical, methodical, personable, and confident. A sound grasp of general IT. Ideally broad knowledge of the basic functionality of websites, software platforms, e-marketing systems, and App s Preferably working experience within the property sector ideally in residential sales, lettings, or new homes. However, this is not an essential requirement. An effective problem solver who adopts a practical and logical approach. Commercially minded with a strong attention to detail. The ability to effectively lead a small team (2/3 individuals) and multi-task managing numerous ongoing projects at any given moment in time. A strong and confident communicator with the ability to engage effectively with internal teams and third-party providers. Forward thinking especially in terms of IT based solutions and Apps. Commercially minded with a strong ethos of delivering positive solutions from within our internal infrastructure for the benefit of their internal workforce the company in general and their customers. Estate Agency Group Project Manager Basic salary £50,000 and rising to £52,000 after satisfactory probation plus company car or £5,500 car allowance. A structured year end profit share bonus is also on offer with realistic on target earnings of £60,00+. Working hours will be 8.30am to 5.30pm Monday to Friday. Initially the role will be based in Chelmsford but after initial induction training has been completed there will be the opportunity if preferred to work part of the week remotely from home. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Trainee Recruitment Consultant (Bilingual - German/English) Are you a recent graduate OR looking for an entry-level sales/recruitment opportunity, do you speak German at a professional (B2+) level or above? Are you looking for a career that combines excitement, growth, and unlimited earning potential? At Tenth Revolution Group, we offer you the perfect opportunity to thrive in the fast-paced world of recruitment. Start Date: Monday 10th February! Location: Newcastle - close to central Metro and train station Your Role: Bilingual Recruitment Consultant We have opportunities both as a sales based 360 recruiter and as a 180/delivery Consultant! Based at our global headquarters in Newcastle, you'll receive top-tier training to master every aspect of the recruitment process. From proactive outbound business development calls to closing deals with industry-leading clients, each day will bring new challenges and rewards. You'll also play a vital role in sourcing the right candidates for your clients' business! Specialise in the Booming Cloud Tech Sector Join us as a specialist in the rapidly expanding Cloud Tech industry. No tech experience? No problem! We'll provide you with all the knowledge and training you need to become a trusted advisor to both clients and candidates. What We're Looking For: German language skills (professional/B2 level or above) Sales Experience: If you have a background in direct sales or outbound contact centres, we want you on our team, OR if you have the passion and confidence for sales please still apply! Confident Communicator: Comfortable and persuasive on the phone with potential clients and candidates. Goal-Oriented: Thrive in a target-driven environment where your success is recognised and rewarded. Resilient: Ready to embrace the ups and downs of a sales career with determination. Client & Candidate Focused: Passionate about delivering exceptional service. Self-Motivated: Take charge of your own success, building and managing your own client and candidate base. Ambitious: Eager to grow in your career and take advantage of unlimited progression opportunities. Why Choose Tenth Revolution Group: Starting salary - 25,000 + Uncapped commission with no thresholds 35,000 - 40,000 OTE within your first year! Join a successful team with high billers Fast track your career, with unlimited growth opportunities! Full training provided from our leading in-house L&D team 23 days' annual leave + bank holidays + day off on your birthday 10 days 'work from abroad' 1 day / 2 half days, volunteering a year (paid day off) Central Newcastle office, close to the metro and central station Work for a large, established, global company Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. Tenth Revolution Group Talent is acting as an Employment Agency in relation to this vacancy.
Jan 10, 2025
Full time
Trainee Recruitment Consultant (Bilingual - German/English) Are you a recent graduate OR looking for an entry-level sales/recruitment opportunity, do you speak German at a professional (B2+) level or above? Are you looking for a career that combines excitement, growth, and unlimited earning potential? At Tenth Revolution Group, we offer you the perfect opportunity to thrive in the fast-paced world of recruitment. Start Date: Monday 10th February! Location: Newcastle - close to central Metro and train station Your Role: Bilingual Recruitment Consultant We have opportunities both as a sales based 360 recruiter and as a 180/delivery Consultant! Based at our global headquarters in Newcastle, you'll receive top-tier training to master every aspect of the recruitment process. From proactive outbound business development calls to closing deals with industry-leading clients, each day will bring new challenges and rewards. You'll also play a vital role in sourcing the right candidates for your clients' business! Specialise in the Booming Cloud Tech Sector Join us as a specialist in the rapidly expanding Cloud Tech industry. No tech experience? No problem! We'll provide you with all the knowledge and training you need to become a trusted advisor to both clients and candidates. What We're Looking For: German language skills (professional/B2 level or above) Sales Experience: If you have a background in direct sales or outbound contact centres, we want you on our team, OR if you have the passion and confidence for sales please still apply! Confident Communicator: Comfortable and persuasive on the phone with potential clients and candidates. Goal-Oriented: Thrive in a target-driven environment where your success is recognised and rewarded. Resilient: Ready to embrace the ups and downs of a sales career with determination. Client & Candidate Focused: Passionate about delivering exceptional service. Self-Motivated: Take charge of your own success, building and managing your own client and candidate base. Ambitious: Eager to grow in your career and take advantage of unlimited progression opportunities. Why Choose Tenth Revolution Group: Starting salary - 25,000 + Uncapped commission with no thresholds 35,000 - 40,000 OTE within your first year! Join a successful team with high billers Fast track your career, with unlimited growth opportunities! Full training provided from our leading in-house L&D team 23 days' annual leave + bank holidays + day off on your birthday 10 days 'work from abroad' 1 day / 2 half days, volunteering a year (paid day off) Central Newcastle office, close to the metro and central station Work for a large, established, global company Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. Tenth Revolution Group Talent is acting as an Employment Agency in relation to this vacancy.
Head of Customer Success - Drive Exceptional Experiences, Build Lasting Relationships Are you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We're looking for a Head of Customer Success to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and driving long-term success. If you thrive in fast-paced environments, excel in building meaningful relationships, and are results-driven, we want you to be the cornerstone of our customer success strategy. What You'll Do: Lead with Impact: Oversee the Customer Success team, ensuring they are equipped, motivated, and empowered to deliver outstanding experiences that drive loyalty and retention. Cultivate Relationships: Foster strong, long-term relationships with our customers, becoming a trusted advisor and ensuring their needs are met at every stage of the journey. Solve & Support: Act as a problem-solver and conflict resolution expert, navigating challenges and turning them into opportunities for growth. Engage & Delight: Utilize CRM tools like Salesforce and HubSpot to manage customer journeys, track satisfaction metrics, and continuously improve engagement strategies. Multitask & Manage: Balance multiple priorities and lead a high-performing team in a fast-paced, dynamic environment, all while keeping a laser focus on results. Deliver Results: Drive customer satisfaction through proactive service, constantly striving to exceed KPIs and success metrics. Qualifications: A relationship-builder, with exceptional communication and interpersonal skills that allow you to connect deeply with customers and internal teams. A problem-solver with a knack for resolving conflicts and turning customer challenges into opportunities for success. Tech-savvy, with experience using CRM tools (Salesforce, HubSpot) to drive customer engagement and insights. A results-driven leader with a strong focus on achieving and surpassing customer satisfaction goals. Knowledgeable in SAAS/Fintech, bringing both expertise and innovation to elevate the customer experience.
Jan 10, 2025
Full time
Head of Customer Success - Drive Exceptional Experiences, Build Lasting Relationships Are you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We're looking for a Head of Customer Success to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and driving long-term success. If you thrive in fast-paced environments, excel in building meaningful relationships, and are results-driven, we want you to be the cornerstone of our customer success strategy. What You'll Do: Lead with Impact: Oversee the Customer Success team, ensuring they are equipped, motivated, and empowered to deliver outstanding experiences that drive loyalty and retention. Cultivate Relationships: Foster strong, long-term relationships with our customers, becoming a trusted advisor and ensuring their needs are met at every stage of the journey. Solve & Support: Act as a problem-solver and conflict resolution expert, navigating challenges and turning them into opportunities for growth. Engage & Delight: Utilize CRM tools like Salesforce and HubSpot to manage customer journeys, track satisfaction metrics, and continuously improve engagement strategies. Multitask & Manage: Balance multiple priorities and lead a high-performing team in a fast-paced, dynamic environment, all while keeping a laser focus on results. Deliver Results: Drive customer satisfaction through proactive service, constantly striving to exceed KPIs and success metrics. Qualifications: A relationship-builder, with exceptional communication and interpersonal skills that allow you to connect deeply with customers and internal teams. A problem-solver with a knack for resolving conflicts and turning customer challenges into opportunities for success. Tech-savvy, with experience using CRM tools (Salesforce, HubSpot) to drive customer engagement and insights. A results-driven leader with a strong focus on achieving and surpassing customer satisfaction goals. Knowledgeable in SAAS/Fintech, bringing both expertise and innovation to elevate the customer experience.
