Location : Godalming, Surrey, UK (Hybrid - 2 days in the office per week) Salary : £38,000 - £40,000 Job Type : Permanent, Full-time (37 hours per week) Our client is seeking an experienced CRM professional to enhance and optimise their Salesforce system, supporting teams across the organisation as they work towards ending factory farming by 2040. About Them: Our client is a leading global organisation dedicated to ending factory farming worldwide. They were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, they have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe. Their approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of their food. They are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet. Their international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and their six other fundraising markets in the USA and Europe. About the Role: As their Senior CRM Administrator, you ll play a vital role in ensuring Compassion s Salesforce system operates seamlessly and meets the needs of their diverse teams. You ll be responsible for developing Salesforce, to support critical organisational activities, particularly within fundraising, while ensuring data accuracy and integrity. By managing integrations with third-party systems and internal tools, you ll help increase the efficiency and effectiveness of their CRM system. This is a highly collaborative role, which requires you to work closely with teams across the organisation, including Fundraising, Digital, and International colleagues. You ll provide expert guidance on how best to utilise Salesforce, troubleshoot high-level system issues, and produce essential dashboards and reports to inform decision-making. As a key contributor to their Global Fundraising Directorate, your work will have a direct and meaningful impact on the success of their campaigns and donor relationships worldwide. About You : To succeed in this exciting role, you will need to have proven experience in managing Salesforce or a similar CRM system. Previous experience within an NGO or fundraising environment would be desirable, but not essential. You ll need to be comfortable working with complex data and have a strong understanding of how to maintain data integrity across multiple platforms. You will need to have the ability to identify user needs, and deliver practical solutions, that ensure the system supports all teams effectively. You will need to have excellent communication skills, which allow you to work collaboratively across teams and regions, helping others to use Salesforce to its full potential. With a keen eye for detail, and a problem-solving mindset, you ll enjoy working on system improvements and integrations, ensuring the CRM runs smoothly and efficiently. Why You Should Apply : This role gives you the chance to directly impact Compassion s mission to end factory farming by 2040. You ll optimise Salesforce to support global teams, contributing to strategies that drive their work for animal welfare and sustainable food systems. Join them on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you: - Enjoy an enhanced annual leave of 25 days per year, along with bank holidays - Free onsite parking at HQ - Optional savings schemes - Embrace a fulfilling career that supports your well-being, while also enjoying excellent development opportunities - Flexible, hybrid working model - A defined Contribution Pension Scheme To Apply: If you are passionate about animal welfare and have the skills and experience to excel in this role, they would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that they reserve the right to commence interviews on a rolling programme. 1st stage interviews (Teams): Week commencing 27th January 2025 2nd stage interviews (In person): Week commencing 3rd February 2025 No agencies please. Our client is absolutely committed to providing equal opportunities for everyone regardless of their background. They value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within their organisation and across the sector. They welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. To comply with legal requirements, as part of their selection procedure they ask all potential employees to prove their eligibility to work in the UK. Benefits: Why work for our client? • For animals, people and planet: They are on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. • To expand your current skills, develop your career and make a difference to the lives of billions • They offer 25 days paid holiday • 45 minutes by train from London Waterloo, their international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. • They occupy modern, bright open plan offices just two minutes walk from Godalming station REF-
Jan 16, 2025
Full time
Location : Godalming, Surrey, UK (Hybrid - 2 days in the office per week) Salary : £38,000 - £40,000 Job Type : Permanent, Full-time (37 hours per week) Our client is seeking an experienced CRM professional to enhance and optimise their Salesforce system, supporting teams across the organisation as they work towards ending factory farming by 2040. About Them: Our client is a leading global organisation dedicated to ending factory farming worldwide. They were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, they have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe. Their approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of their food. They are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet. Their international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and their six other fundraising markets in the USA and Europe. About the Role: As their Senior CRM Administrator, you ll play a vital role in ensuring Compassion s Salesforce system operates seamlessly and meets the needs of their diverse teams. You ll be responsible for developing Salesforce, to support critical organisational activities, particularly within fundraising, while ensuring data accuracy and integrity. By managing integrations with third-party systems and internal tools, you ll help increase the efficiency and effectiveness of their CRM system. This is a highly collaborative role, which requires you to work closely with teams across the organisation, including Fundraising, Digital, and International colleagues. You ll provide expert guidance on how best to utilise Salesforce, troubleshoot high-level system issues, and produce essential dashboards and reports to inform decision-making. As a key contributor to their Global Fundraising Directorate, your work will have a direct and meaningful impact on the success of their campaigns and donor relationships worldwide. About You : To succeed in this exciting role, you will need to have proven experience in managing Salesforce or a similar CRM system. Previous experience within an NGO or fundraising environment would be desirable, but not essential. You ll need to be comfortable working with complex data and have a strong understanding of how to maintain data integrity across multiple platforms. You will need to have the ability to identify user needs, and deliver practical solutions, that ensure the system supports all teams effectively. You will need to have excellent communication skills, which allow you to work collaboratively across teams and regions, helping others to use Salesforce to its full potential. With a keen eye for detail, and a problem-solving mindset, you ll enjoy working on system improvements and integrations, ensuring the CRM runs smoothly and efficiently. Why You Should Apply : This role gives you the chance to directly impact Compassion s mission to end factory farming by 2040. You ll optimise Salesforce to support global teams, contributing to strategies that drive their work for animal welfare and sustainable food systems. Join them on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you: - Enjoy an enhanced annual leave of 25 days per year, along with bank holidays - Free onsite parking at HQ - Optional savings schemes - Embrace a fulfilling career that supports your well-being, while also enjoying excellent development opportunities - Flexible, hybrid working model - A defined Contribution Pension Scheme To Apply: If you are passionate about animal welfare and have the skills and experience to excel in this role, they would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that they reserve the right to commence interviews on a rolling programme. 1st stage interviews (Teams): Week commencing 27th January 2025 2nd stage interviews (In person): Week commencing 3rd February 2025 No agencies please. Our client is absolutely committed to providing equal opportunities for everyone regardless of their background. They value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within their organisation and across the sector. They welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. To comply with legal requirements, as part of their selection procedure they ask all potential employees to prove their eligibility to work in the UK. Benefits: Why work for our client? • For animals, people and planet: They are on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. • To expand your current skills, develop your career and make a difference to the lives of billions • They offer 25 days paid holiday • 45 minutes by train from London Waterloo, their international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. • They occupy modern, bright open plan offices just two minutes walk from Godalming station REF-
The Investor Relations function is responsible for the management and co-ordination of interactions with our global investor base. This Role is within the Investor Services sub-function focused on Private Wealth products, the individual will ensure that the needs of our existing private wealth investors and prospective investors are met in a professional, efficient, and timely manner. Key Tasks and Responsibilities: Managing the monthly investor subscription and quarterly redemption processes in coordination with the fund transfer agent. Private Wealth IR Inbox - ensure that all Private Wealth investor queries are responded to appropriately and within 24 hours. This will include producing complex analysis requiring accounting, financial, tax or regulatory knowledge; the individual will work with the London based Investor Services team to leverage institutional knowledge. Develop a thorough understanding of the Coller funds, both Private Wealth products and Closed ended offerings, including the financial reports of each fund, the underlying investments and our bespoke financial system, to be able to access information independently to draft responses to more complex queries and to contribute to the production of collateral for investors. Supporting the onboarding of, and ongoing coordination with, Private Wealth platforms (iCapital, Allfunds, Euroclear etc.). Supporting the onboarding of, and ongoing relationships with, distribution partners for the Private Wealth, ensuring a smooth and efficient integration resulting in a best in class investor experience. To provide any additional reporting requirements in a timely manner after the NAV statements have been released. Production of valuation reports, webcasts, investor meeting materials and other ad hoc materials. Working with custodians to ensure investors' capital is supported on their platforms. Work closely with the funds' administrators to ensure a positive investor experience. Ensuring that the Salesforce customer relationship management system is kept up to date with accurate information to support Coller Capital's investor relations and fundraising programme. Work closely with other departments, including the Investment Team, Finance, Tax and IT, and our third-party administrators to ensure consistency of investor service. Take part in projects and initiatives to ensure Coller Capital continues to deliver a best in class investor experience. Where relevant, participate in update meetings and calls with investors. Essential experience: Undergraduate Degree (minimum 2:1) or equivalent from a top-tier university. Chartered Accountant/CFA/other professional qualification. Experience in finance, accounting, banking, private equity or asset management. Excellent written and oral communication skills. Advanced MS Office, including Excel, PowerPoint and Word. Desirable experience: Working knowledge of Private Equity. Experience servicing perpetual fund products and/or private wealth platforms. Fluency in a foreign language. Competencies: Highly analytical with excellent attention to detail and high levels of accuracy. Strong written and verbal communication skills. Organised, efficient and able to take responsibility for tasks to completion. Client focus with the ability to build relationships with key internal and external stakeholders. Hardworking, enthusiastic and dynamic individual who is perceptive to the needs of others and has the ability to motivate others. Team-player with the ability to work across the organisation, but who is also self-starting and able to work independently.
Jan 05, 2025
Full time
The Investor Relations function is responsible for the management and co-ordination of interactions with our global investor base. This Role is within the Investor Services sub-function focused on Private Wealth products, the individual will ensure that the needs of our existing private wealth investors and prospective investors are met in a professional, efficient, and timely manner. Key Tasks and Responsibilities: Managing the monthly investor subscription and quarterly redemption processes in coordination with the fund transfer agent. Private Wealth IR Inbox - ensure that all Private Wealth investor queries are responded to appropriately and within 24 hours. This will include producing complex analysis requiring accounting, financial, tax or regulatory knowledge; the individual will work with the London based Investor Services team to leverage institutional knowledge. Develop a thorough understanding of the Coller funds, both Private Wealth products and Closed ended offerings, including the financial reports of each fund, the underlying investments and our bespoke financial system, to be able to access information independently to draft responses to more complex queries and to contribute to the production of collateral for investors. Supporting the onboarding of, and ongoing coordination with, Private Wealth platforms (iCapital, Allfunds, Euroclear etc.). Supporting the onboarding of, and ongoing relationships with, distribution partners for the Private Wealth, ensuring a smooth and efficient integration resulting in a best in class investor experience. To provide any additional reporting requirements in a timely manner after the NAV statements have been released. Production of valuation reports, webcasts, investor meeting materials and other ad hoc materials. Working with custodians to ensure investors' capital is supported on their platforms. Work closely with the funds' administrators to ensure a positive investor experience. Ensuring that the Salesforce customer relationship management system is kept up to date with accurate information to support Coller Capital's investor relations and fundraising programme. Work closely with other departments, including the Investment Team, Finance, Tax and IT, and our third-party administrators to ensure consistency of investor service. Take part in projects and initiatives to ensure Coller Capital continues to deliver a best in class investor experience. Where relevant, participate in update meetings and calls with investors. Essential experience: Undergraduate Degree (minimum 2:1) or equivalent from a top-tier university. Chartered Accountant/CFA/other professional qualification. Experience in finance, accounting, banking, private equity or asset management. Excellent written and oral communication skills. Advanced MS Office, including Excel, PowerPoint and Word. Desirable experience: Working knowledge of Private Equity. Experience servicing perpetual fund products and/or private wealth platforms. Fluency in a foreign language. Competencies: Highly analytical with excellent attention to detail and high levels of accuracy. Strong written and verbal communication skills. Organised, efficient and able to take responsibility for tasks to completion. Client focus with the ability to build relationships with key internal and external stakeholders. Hardworking, enthusiastic and dynamic individual who is perceptive to the needs of others and has the ability to motivate others. Team-player with the ability to work across the organisation, but who is also self-starting and able to work independently.
You are here: Home / News / News / Army Benevolent Fund - Corporate Partnerships Executive Take the next step in your career and work with major companies, making a difference to the lives of soldiers, veterans and their families. This is an exciting time to join the successful, growing Corporate Partnerships team at the Army's national charity. The team manages a range of exciting corporate relationships, from large-scale, long-term funding partnerships to new corporate membership, cause-related marketing and staff fundraising relationships. The successes of the team in recent years, as well as internal promotions, have led to the creation of this new role. You will join the team at an exciting time as we continue that growth, benefiting from our healthy pipeline of prospects and the charity's popular events programme. In this role you will have the opportunity, with support from the team, to manage relationships with existing partners through planned communications and activity, as well as identifying, engaging and pitching to prospective supporters, building income across our corporate programmes. This is a fantastic opportunity for an ambitious fundraiser to develop their skills and expertise while making a real difference to the Army community. The successful candidate will sit within the wider Corporate and Events team, reporting to the Corporate Partnerships Manager and working with colleagues within and beyond the team, including our 12 regional offices. Depending on your experience and interest, this role would provide opportunities to focus on new business or partnership management. This role would be a good fit for a confident and able communicator with experience of sales or relationship management. You might currently be working as an Assistant in a fundraising team and be ready for the next step, be an Executive interested to focus on corporate partnerships and develop your skills, or have a background managing business relationships or b-2-b sales and an interest in moving into the charity sector. You will be confident presenting, both in person and in writing, and engaging with senior figures with gravitas. You will be an organised administrator and, ideally have experience of Salesforce or similar CRM systems. The Army Benevolent Fund is the Army's national charity, here for soldiers, for life. ABF funds housing, employability, mental wellbeing, family, elderly care and independent living support for the Army family. Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities, from Combat Stress and Walking with the Wounded to smaller local organisations. Corporate partnerships play an important role in funding this work. The starting salary is £34,500. After a probationary period of 6 months the successful candidate will benefit from the Charity's full range of employment benefits including an income protection scheme and an employer contribution pension. There will also be opportunities to participate in key Charity events and activities with a TOIL scheme in place. This is a full-time post for 35 hours per week, on an initial two-year fixed term contract based at the Charity's Office in London, Victoria. (The Charity currently operates a minimum of 2 days in the office). If you have the relevant experience for this role, please apply by sending your CV and supporting statement to our HR Team -
Dec 23, 2024
Full time
You are here: Home / News / News / Army Benevolent Fund - Corporate Partnerships Executive Take the next step in your career and work with major companies, making a difference to the lives of soldiers, veterans and their families. This is an exciting time to join the successful, growing Corporate Partnerships team at the Army's national charity. The team manages a range of exciting corporate relationships, from large-scale, long-term funding partnerships to new corporate membership, cause-related marketing and staff fundraising relationships. The successes of the team in recent years, as well as internal promotions, have led to the creation of this new role. You will join the team at an exciting time as we continue that growth, benefiting from our healthy pipeline of prospects and the charity's popular events programme. In this role you will have the opportunity, with support from the team, to manage relationships with existing partners through planned communications and activity, as well as identifying, engaging and pitching to prospective supporters, building income across our corporate programmes. This is a fantastic opportunity for an ambitious fundraiser to develop their skills and expertise while making a real difference to the Army community. The successful candidate will sit within the wider Corporate and Events team, reporting to the Corporate Partnerships Manager and working with colleagues within and beyond the team, including our 12 regional offices. Depending on your experience and interest, this role would provide opportunities to focus on new business or partnership management. This role would be a good fit for a confident and able communicator with experience of sales or relationship management. You might currently be working as an Assistant in a fundraising team and be ready for the next step, be an Executive interested to focus on corporate partnerships and develop your skills, or have a background managing business relationships or b-2-b sales and an interest in moving into the charity sector. You will be confident presenting, both in person and in writing, and engaging with senior figures with gravitas. You will be an organised administrator and, ideally have experience of Salesforce or similar CRM systems. The Army Benevolent Fund is the Army's national charity, here for soldiers, for life. ABF funds housing, employability, mental wellbeing, family, elderly care and independent living support for the Army family. Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities, from Combat Stress and Walking with the Wounded to smaller local organisations. Corporate partnerships play an important role in funding this work. The starting salary is £34,500. After a probationary period of 6 months the successful candidate will benefit from the Charity's full range of employment benefits including an income protection scheme and an employer contribution pension. There will also be opportunities to participate in key Charity events and activities with a TOIL scheme in place. This is a full-time post for 35 hours per week, on an initial two-year fixed term contract based at the Charity's Office in London, Victoria. (The Charity currently operates a minimum of 2 days in the office). If you have the relevant experience for this role, please apply by sending your CV and supporting statement to our HR Team -
Graduate Administrator Foston, Derby £21,000 - £25,000 My friendly, expanding client are seeking to recruit a trainee to progress within their successful Derby based business. The ideal candidate will be a recent College Leaver or Graduate who has studied a business related subject. Overall Purpose: To provide proactive internal coordination and a point of contact for customers. To build and maintain relationships with existing and new customers. To ensure the accuracy for costing estimations and the availability of the correct materials, tools and ancillaries required to complete customer orders. Key Accountabilities: To respond to all customer enquiries in a timely manner ensuring that where necessary all coordination of pricing, material & product availability, technical specifications, and production capabilities has been effectively managed. To ensure the effective coordination and distribution of information both internally and externally. To effectively facilitate all customer enquiries, making proactive contact with customers, and the production team where necessary to facilitate a positive outcome, ensuring the external sales team is enabled to focus on sales growth and new business delivery wherever possible. To provide external technical support to customers and the sales team where required. To support the other members of the internal sales team to ensure first class customer service and administration is always maintained for all customers. To maintain an in-depth and technical, up to date knowledge of the flexibles market materials, products, innovations and service offerings. Additional administrative and general office duties as requested. Skills and Experience A recent of College Leaver or Graduate Some commercial / office-based experience would be ideal but not essential IT competency, particularly Word and Excel skills Confident and pro-active Accuracy and attention to detail Strong organisational skills An ability to work under pressure and to deadlines An ability to work independently and as a team Professional, highly organised, articulate, self-motivated, team player, customer facing. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful
Feb 01, 2024
Full time
Graduate Administrator Foston, Derby £21,000 - £25,000 My friendly, expanding client are seeking to recruit a trainee to progress within their successful Derby based business. The ideal candidate will be a recent College Leaver or Graduate who has studied a business related subject. Overall Purpose: To provide proactive internal coordination and a point of contact for customers. To build and maintain relationships with existing and new customers. To ensure the accuracy for costing estimations and the availability of the correct materials, tools and ancillaries required to complete customer orders. Key Accountabilities: To respond to all customer enquiries in a timely manner ensuring that where necessary all coordination of pricing, material & product availability, technical specifications, and production capabilities has been effectively managed. To ensure the effective coordination and distribution of information both internally and externally. To effectively facilitate all customer enquiries, making proactive contact with customers, and the production team where necessary to facilitate a positive outcome, ensuring the external sales team is enabled to focus on sales growth and new business delivery wherever possible. To provide external technical support to customers and the sales team where required. To support the other members of the internal sales team to ensure first class customer service and administration is always maintained for all customers. To maintain an in-depth and technical, up to date knowledge of the flexibles market materials, products, innovations and service offerings. Additional administrative and general office duties as requested. Skills and Experience A recent of College Leaver or Graduate Some commercial / office-based experience would be ideal but not essential IT competency, particularly Word and Excel skills Confident and pro-active Accuracy and attention to detail Strong organisational skills An ability to work under pressure and to deadlines An ability to work independently and as a team Professional, highly organised, articulate, self-motivated, team player, customer facing. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful
Think Specialist Recruitment are delighted to be working with a Global organisation based within Watford. This leading organisation have an exciting opportunity for a strong administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a heavy workload, as well as someone who has strong administration skills. This position will be providing administrative support to a Sales team and Sales Director, building strong working relationships across numerous departments, and working well as part of a team. Salary - 35,000 - 38,000 depending on experience This position will be office based for 3 days, working from home for 2 days PLEASE NOTE - This is an initial 12 month FTC Some of the duties will include: Providing administrative support to the sales and support team Gathering and preparing weekly and monthly sales reporting data Organising meetings and events Arranging flights and accommodation where necessary Coordinating diaries for the sales team Ordering samples Providing administrative support to the Sales Director Running reports for the Commercial Support Manager when required Communicating across departments internally, as well as externally with customers Assisting across the department with any support duties where required The suitable candidate: Previous experience within an admin support role Ideally experience within a sales environment Previous experience of preparing reports High level of attention to detail Strong organisational skills Great communication skills on all levels Work well to set deadlines Great team player Open to a mat cover contract Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 31, 2024
Full time
Think Specialist Recruitment are delighted to be working with a Global organisation based within Watford. This leading organisation have an exciting opportunity for a strong administrator to join their team. This position would suit someone who is used to working within a busy environment, someone who can handle a heavy workload, as well as someone who has strong administration skills. This position will be providing administrative support to a Sales team and Sales Director, building strong working relationships across numerous departments, and working well as part of a team. Salary - 35,000 - 38,000 depending on experience This position will be office based for 3 days, working from home for 2 days PLEASE NOTE - This is an initial 12 month FTC Some of the duties will include: Providing administrative support to the sales and support team Gathering and preparing weekly and monthly sales reporting data Organising meetings and events Arranging flights and accommodation where necessary Coordinating diaries for the sales team Ordering samples Providing administrative support to the Sales Director Running reports for the Commercial Support Manager when required Communicating across departments internally, as well as externally with customers Assisting across the department with any support duties where required The suitable candidate: Previous experience within an admin support role Ideally experience within a sales environment Previous experience of preparing reports High level of attention to detail Strong organisational skills Great communication skills on all levels Work well to set deadlines Great team player Open to a mat cover contract Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
The Recruitment Group
Loughborough, Leicestershire
Sales Administrator Temporary Loughborough Salary - £12.56 per hour Hours - Monday to Friday 37 hours per week Sales / Administrator / Data Entry / Bookings / Loughborough / LE11 The Recruitment Group is proud to be working with an award winning manufacturer, wholesaler, distributor and supplier of high quality generic & branded medicines, and healthcare products. Purpose of the Sales Administrator The suitable candidate will be responsible for the management of administration duties such as bookings and inputting data. They will need excellent communication skills both written and verbal with a keen eye for detail. You should also have experience working under pressure and to strict deadlines, with the ability to remain focused and organised. Main duties and responsibilities of the Sales Administrator • Preparing order documentation • General administrative support • Daily monitoring of websites and associated portals for procurement updates and opportunities • Data input • Booking transport for shipments • Supporting internal processes for new customers, suppliers and products • Reporting and investigating discrepancies that may arise • Updating and maintaining internal systems Experience/knowledge requirements for the Sales Administrator . Previous administrative experience . Time Management, ability to manage time effectively, prioritising tasks and working to deadlines • Microsoft package knowledge (Word, Outlook, Excel) • Keen eye for detail • Experience working under pressure and to strict deadlines
Dec 06, 2023
Seasonal
Sales Administrator Temporary Loughborough Salary - £12.56 per hour Hours - Monday to Friday 37 hours per week Sales / Administrator / Data Entry / Bookings / Loughborough / LE11 The Recruitment Group is proud to be working with an award winning manufacturer, wholesaler, distributor and supplier of high quality generic & branded medicines, and healthcare products. Purpose of the Sales Administrator The suitable candidate will be responsible for the management of administration duties such as bookings and inputting data. They will need excellent communication skills both written and verbal with a keen eye for detail. You should also have experience working under pressure and to strict deadlines, with the ability to remain focused and organised. Main duties and responsibilities of the Sales Administrator • Preparing order documentation • General administrative support • Daily monitoring of websites and associated portals for procurement updates and opportunities • Data input • Booking transport for shipments • Supporting internal processes for new customers, suppliers and products • Reporting and investigating discrepancies that may arise • Updating and maintaining internal systems Experience/knowledge requirements for the Sales Administrator . Previous administrative experience . Time Management, ability to manage time effectively, prioritising tasks and working to deadlines • Microsoft package knowledge (Word, Outlook, Excel) • Keen eye for detail • Experience working under pressure and to strict deadlines
Careersolve are working with a specialist manufacturing company who are looking for a Business Administrator to join the on a permanent basis based in Carlisle. This is a full-time role, Monday to Friday and they offer a very attractive salary of up to £23,000, which is dependent upon experience. The Business Administrator will be based within the Sales office however they will support across departments. The Main Duties of the Business Administrator Confidently answer incoming phone calls and emails to reception (and other departments as required). Act as the first response at progressing Website enquiries. Attend to visitors as required. Ensure admin tasks such as timesheets, quotes, orders etc. are efficiently and correctly processed. Take ownership of completing prequalification and annual renewal questionnaires for Sales and Service. Full training will be provided. Administer and process weekly timesheets for the Sales Engineers. Prepare agenda for Sales meetings, ensuring minutes/actions are circulated in a timely manner. Manage admin for project processes e.g., gathering information for files, scanning files for projects, contract preview checklists and reviews with service for PPM on project completion. Provide support to the Sales team Estimators in relation to order processing. Print / bind documents including Export Binders, Acoustic Door Design Guide etc. Co-ordinate post; appropriately date stamp documents and ensure correspondence is posted out as required. Manage the document control of the Operations and Maintenance (O&M) process, compiling packs from a database. Support the process of issuing customers with warranty documents. Undertake courtesy calls with customers following completion of projects and determine any opportunity for future business. Organise face-to-face / WebEx meetings and liaise with attendees for availability. Provide admin support to HR as required; including preparation of induction packs, issuing of standard letters, supporting internal communications, updating staff records etc. Carry out batch tasks for the Service Department when required including: o Obtaining and collating customer service feedback by both phoning customers and sending satisfaction questionnaires by post / email or website link. o Be the back-up for doing Service admin during holiday periods; covering timesheets, quotes, orders etc. o Follow up on quotes issued to check if customers have received them and if they intend to proceed, taking any queries and passing to Service team. o Update customer information in Service & Installation CRM system. Skills & Experience required for the Business Administrator Minimum of four GCSEs at grade 9-4 or equivalent, including Maths and English; or Minimum three years' experience in a similar front of house / administrative role. Experience providing customer service excellence. A confident and professional telephone manner. Working in a confidential environment. A strong communicator; both orally and in writing. Confident in the use of computer applications. Competent literacy, numeracy and IT skills. Good time management skills with the ability to manage multiple tasks. Excellent organisational skills with the ability to appropriately prioritise tasks. careersolvefocus Job Types: Full-time, Permanent Salary: £20,000.00-£23,000.00 per year Benefits: Company pension Free parking Schedule: 8 hour shift Monday to Friday Work Location: One location
Jan 11, 2023
Full time
Careersolve are working with a specialist manufacturing company who are looking for a Business Administrator to join the on a permanent basis based in Carlisle. This is a full-time role, Monday to Friday and they offer a very attractive salary of up to £23,000, which is dependent upon experience. The Business Administrator will be based within the Sales office however they will support across departments. The Main Duties of the Business Administrator Confidently answer incoming phone calls and emails to reception (and other departments as required). Act as the first response at progressing Website enquiries. Attend to visitors as required. Ensure admin tasks such as timesheets, quotes, orders etc. are efficiently and correctly processed. Take ownership of completing prequalification and annual renewal questionnaires for Sales and Service. Full training will be provided. Administer and process weekly timesheets for the Sales Engineers. Prepare agenda for Sales meetings, ensuring minutes/actions are circulated in a timely manner. Manage admin for project processes e.g., gathering information for files, scanning files for projects, contract preview checklists and reviews with service for PPM on project completion. Provide support to the Sales team Estimators in relation to order processing. Print / bind documents including Export Binders, Acoustic Door Design Guide etc. Co-ordinate post; appropriately date stamp documents and ensure correspondence is posted out as required. Manage the document control of the Operations and Maintenance (O&M) process, compiling packs from a database. Support the process of issuing customers with warranty documents. Undertake courtesy calls with customers following completion of projects and determine any opportunity for future business. Organise face-to-face / WebEx meetings and liaise with attendees for availability. Provide admin support to HR as required; including preparation of induction packs, issuing of standard letters, supporting internal communications, updating staff records etc. Carry out batch tasks for the Service Department when required including: o Obtaining and collating customer service feedback by both phoning customers and sending satisfaction questionnaires by post / email or website link. o Be the back-up for doing Service admin during holiday periods; covering timesheets, quotes, orders etc. o Follow up on quotes issued to check if customers have received them and if they intend to proceed, taking any queries and passing to Service team. o Update customer information in Service & Installation CRM system. Skills & Experience required for the Business Administrator Minimum of four GCSEs at grade 9-4 or equivalent, including Maths and English; or Minimum three years' experience in a similar front of house / administrative role. Experience providing customer service excellence. A confident and professional telephone manner. Working in a confidential environment. A strong communicator; both orally and in writing. Confident in the use of computer applications. Competent literacy, numeracy and IT skills. Good time management skills with the ability to manage multiple tasks. Excellent organisational skills with the ability to appropriately prioritise tasks. careersolvefocus Job Types: Full-time, Permanent Salary: £20,000.00-£23,000.00 per year Benefits: Company pension Free parking Schedule: 8 hour shift Monday to Friday Work Location: One location
Eurofins UK Product Testing Services
Castleford, Yorkshire
Company Description Eurofins E&E (Electrical & Electronics) is a business line with the Consumer Products Testing division of the Eurofins Scientific network of companies, and provides world-class testing, inspection and certification services to manufacturing and electronics industries worldwide and includes locations in the UK, Germany, Italy, France, Finland, Switzerland, China, Taiwan, Thailand and the USA. Through these global locations, Eurofins E&E delivers an extensive range of services covering all aspects of testing, inspection and certification for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals. Eurofins York Ltd is a vital part of the Eurofins E&E UK group of laboratories. It provides regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF. Alongside the product testing and certification services, Eurofins York also delivers Global Market Access services, Training, Compliance Guidance and Expert Services to companies in the UK and further afield. Eurofins E&E UK consists of Eurofins York Ltd, Eurofins E&E Hursley, Eurofins E&E CML Ltd, Eurofins E&E ETC Ltd and Eurofins Electrical & Electronic UK London Ltd. Job Description Applications are invited for the position of Internal Sales. Reporting to the Laboratory Business Manager within the Eurofins York laboratory at Castleford, you will work with the existing team of test engineers, supporting our customers as they look to design, develop and deliver compliant products to market. As Internal Sales you will manage all incoming enquiries for product testing and foster positive relations with all customers, liaising with technical staff to create accurate quotations and drive business into the laboratories: Key responsibilities include: Organise, update and coordinate the internal RFQ process using appropriate systems, databases and CRMs Submit Quotations for Eurofins services to existing customers Proactively follow up quotations with existing customers Manage key accounts helping to develop forward booking schedule Work with BDMs and operations staff to provide high quality customer service To receive and acknowledge POs and liaise with operations staff for scheduling projects Liaise with the lab manager to coordinate sales projections to the UK group sales manager To record and input as necessary all activities, actions, meetings, proposals into the company CRM and maintain an appropriate "dashboard" as directed To co-ordinate sales projections and reports inside and outside of the company CRM in tandem with the laboratory manager Support the marketing department in the implementation of the marketing strategy (regional and national as required) Qualifications You will have significant experience (5 years +) of conducting B2B customer interactions and as a result will have a confident, articulate, professional, assertive, convincing and friendly telephone manner. In addition to this you will be highly organised and possess many of the following: Good knowledge of IT (MS Word, Excel, Hubspot) Negotiation and influencing skills Excellent personal organisation skills and time management skills Ability to communicate with technical specialists and non-specialists alike Project management skills Flexible approach to work Self-motivated with strong drive and ambition Professional and confidential approach Being responsible for own actions and taking proactive ownership of projects, Actively working in, and communicating with, a small team Reliability Additional Information Join the Eurofins E&E team and benefit from A competitive salary A contributory DC pension An impressive array of employee benefits The opportunity for professional development & recognition A pleasant working location, based in Castleford, with occasional travel within the UK Start date: Immediate Hours: 37 hours per week Interview process: Telephone discussion followed by face to face interview.
Dec 20, 2022
Full time
Company Description Eurofins E&E (Electrical & Electronics) is a business line with the Consumer Products Testing division of the Eurofins Scientific network of companies, and provides world-class testing, inspection and certification services to manufacturing and electronics industries worldwide and includes locations in the UK, Germany, Italy, France, Finland, Switzerland, China, Taiwan, Thailand and the USA. Through these global locations, Eurofins E&E delivers an extensive range of services covering all aspects of testing, inspection and certification for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals. Eurofins York Ltd is a vital part of the Eurofins E&E UK group of laboratories. It provides regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF. Alongside the product testing and certification services, Eurofins York also delivers Global Market Access services, Training, Compliance Guidance and Expert Services to companies in the UK and further afield. Eurofins E&E UK consists of Eurofins York Ltd, Eurofins E&E Hursley, Eurofins E&E CML Ltd, Eurofins E&E ETC Ltd and Eurofins Electrical & Electronic UK London Ltd. Job Description Applications are invited for the position of Internal Sales. Reporting to the Laboratory Business Manager within the Eurofins York laboratory at Castleford, you will work with the existing team of test engineers, supporting our customers as they look to design, develop and deliver compliant products to market. As Internal Sales you will manage all incoming enquiries for product testing and foster positive relations with all customers, liaising with technical staff to create accurate quotations and drive business into the laboratories: Key responsibilities include: Organise, update and coordinate the internal RFQ process using appropriate systems, databases and CRMs Submit Quotations for Eurofins services to existing customers Proactively follow up quotations with existing customers Manage key accounts helping to develop forward booking schedule Work with BDMs and operations staff to provide high quality customer service To receive and acknowledge POs and liaise with operations staff for scheduling projects Liaise with the lab manager to coordinate sales projections to the UK group sales manager To record and input as necessary all activities, actions, meetings, proposals into the company CRM and maintain an appropriate "dashboard" as directed To co-ordinate sales projections and reports inside and outside of the company CRM in tandem with the laboratory manager Support the marketing department in the implementation of the marketing strategy (regional and national as required) Qualifications You will have significant experience (5 years +) of conducting B2B customer interactions and as a result will have a confident, articulate, professional, assertive, convincing and friendly telephone manner. In addition to this you will be highly organised and possess many of the following: Good knowledge of IT (MS Word, Excel, Hubspot) Negotiation and influencing skills Excellent personal organisation skills and time management skills Ability to communicate with technical specialists and non-specialists alike Project management skills Flexible approach to work Self-motivated with strong drive and ambition Professional and confidential approach Being responsible for own actions and taking proactive ownership of projects, Actively working in, and communicating with, a small team Reliability Additional Information Join the Eurofins E&E team and benefit from A competitive salary A contributory DC pension An impressive array of employee benefits The opportunity for professional development & recognition A pleasant working location, based in Castleford, with occasional travel within the UK Start date: Immediate Hours: 37 hours per week Interview process: Telephone discussion followed by face to face interview.
Service Administrator - Initial Washrooms Full-time (40 hours) £18750 per annum Are you an organised multi tasker? Do you like resolving problems and delivering great customer satisfaction? Would you like to work for a company that develops and promotes from within making sure your hard work is recognised and rewarded? If so, Rentokil Initial may have the perfect opportunity for you! Initial Washroom Hygiene, part of Rentokil Initial, is one of the UK's leading providers of washroom, hygiene and floorcare services. Not the most glamorous of products but certainly an essential for ALL businesses! Our Belfast branch is currently seeking a customer focused and personable Administrator to support our service delivery. Requirements: As the Service Administrator, you will be responsible for: • Supporting the Service Manager and Service Team Leaders whilst contributing to the development of an efficient service centre environment • Maintaining accurate customer and service records • Answering calls from our Service Drivers, Helpdesk, Sales Team and Customers and helping to resolve issues • Working as part of the overall service support team to ensure all work is completed to the required deadlines • Communicating relevant data to the Service Center Management Team • A range of general administrative tasks including processing invoices for payment, ordering of goods and issuing equipment to Drivers We are looking for you to hold the following attributes: • Possess previous administrative experience with good IT skills • Be versatile; both a good team player and able to use own initiative whilst under pressure • Hold a professional and confident telephone manner with a strong ability to develop and maintain excellent relationships with both internal and external touch-points In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for. Benefits: Benefits include: • A basic salary of £18750 • Monthly team bonus scheme of up to £120 per month but not guaranteed. • Being part of an organisation that promotes and develops their staff from within • Job security as part of a FTSE 100 company • RI Rewards - provides access to cashback and discounts from 3,000+ retailers • Refer a Friend - to work for Rentokil Initial (can earn up to £1000) • Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service • Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy
Dec 19, 2022
Full time
Service Administrator - Initial Washrooms Full-time (40 hours) £18750 per annum Are you an organised multi tasker? Do you like resolving problems and delivering great customer satisfaction? Would you like to work for a company that develops and promotes from within making sure your hard work is recognised and rewarded? If so, Rentokil Initial may have the perfect opportunity for you! Initial Washroom Hygiene, part of Rentokil Initial, is one of the UK's leading providers of washroom, hygiene and floorcare services. Not the most glamorous of products but certainly an essential for ALL businesses! Our Belfast branch is currently seeking a customer focused and personable Administrator to support our service delivery. Requirements: As the Service Administrator, you will be responsible for: • Supporting the Service Manager and Service Team Leaders whilst contributing to the development of an efficient service centre environment • Maintaining accurate customer and service records • Answering calls from our Service Drivers, Helpdesk, Sales Team and Customers and helping to resolve issues • Working as part of the overall service support team to ensure all work is completed to the required deadlines • Communicating relevant data to the Service Center Management Team • A range of general administrative tasks including processing invoices for payment, ordering of goods and issuing equipment to Drivers We are looking for you to hold the following attributes: • Possess previous administrative experience with good IT skills • Be versatile; both a good team player and able to use own initiative whilst under pressure • Hold a professional and confident telephone manner with a strong ability to develop and maintain excellent relationships with both internal and external touch-points In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for. Benefits: Benefits include: • A basic salary of £18750 • Monthly team bonus scheme of up to £120 per month but not guaranteed. • Being part of an organisation that promotes and develops their staff from within • Job security as part of a FTSE 100 company • RI Rewards - provides access to cashback and discounts from 3,000+ retailers • Refer a Friend - to work for Rentokil Initial (can earn up to £1000) • Long service recognition - which includes an extra five days of annual leave entitlement following the completion of five years of service • Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy
Job Type: Full-time Working hours: Monday to Friday, 9am - 6pm. Who we are and what we do - Warehouse Administrator: Techbuyer is a leading provider of refurbished server, storage, and networking equipment. We're one of the fastest growing firms in our sector and have 16 years of success behind us, revenues of £70 million, and locations in the US, Australia, New Zealand, France, Germany, Canada, with our head office here in Harrogate. We now employ over 330 people worldwide and we're committed to providing you with a lively, industrious, and knowledgeable environment in which you can progress and succeed! We are now looking for an additional Warehouse Administrator to join our warehouse in Harrogate. Benefits - Warehouse Administrator: Competitive Salary Private Healthcare Pension Free Flu Vac and Eye Tests Cycle to Work Scheme Tech Scheme Life and Critical Illness Insurance Regular Social Events Structured Induction Programme Role Responsibilities - Warehouse Administrator: The role will involve dispatching orders from our in-house stock. This busy role is demanding it needs concentration, motivation and energy as everybody works under pressure to reach deadlines. It will involve teamwork within the Goods out team as well as the warehouse, sales and purchasing teams in some aspects, so you need to be conscientious and have good communication skills.Some previous experience of order dispatching would be an advantage but the most important thing to us is a positive attitude and strong work ethic. If you are willing and eager to learn we would like to see you! Dispatching orders ready shipment using our in-house systems Follow company guidelines regarding order dispatching with high attention to detail Performing dispatch operations in accordance with time, quality and quantity targets Preparing courier labels using shipping software Quality control of processed stock / picked items, ensuring it meets company standards for customer satisfaction Use of bespoke internal database to aid in product accuracy checks Liaising with other warehouse, sales and purchasing teams Maintain a clean work area Role Requirements - Warehouse Administrator: Attention to detail - you'll need to be able to follow strict operational guidelines Methodical approach to problem solving and ability to use own initiative Ability to work under pressure, prioritising workload and multitasking Ability to use PC skills fast and efficiently (fast typist) Adaptability to changing daily tasks Professional demeanour with customers and suppliers Note: All applicants selected for this position will need to pass reference & security checks to qualify for employment with Techbuyer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. By submitting your CV you give Techbuyer permission to share your CV and information with any relevant employee in our internal hiring process. Your CV and any notes made will be confidentially disposed of once a hiring decision has been made. INDMP Job Types: Full-time, Permanent Salary: From £20,592.00 per year Schedule: 8 hour shift Day shift Monday to Friday Overtime Weekend availability Ability to commute/relocate: Harrogate, HG2 8PB: reliably commute or plan to relocate before starting work (required) Experience: Warehouse experience: 1 year (preferred) Work Location: One location
Dec 19, 2022
Full time
Job Type: Full-time Working hours: Monday to Friday, 9am - 6pm. Who we are and what we do - Warehouse Administrator: Techbuyer is a leading provider of refurbished server, storage, and networking equipment. We're one of the fastest growing firms in our sector and have 16 years of success behind us, revenues of £70 million, and locations in the US, Australia, New Zealand, France, Germany, Canada, with our head office here in Harrogate. We now employ over 330 people worldwide and we're committed to providing you with a lively, industrious, and knowledgeable environment in which you can progress and succeed! We are now looking for an additional Warehouse Administrator to join our warehouse in Harrogate. Benefits - Warehouse Administrator: Competitive Salary Private Healthcare Pension Free Flu Vac and Eye Tests Cycle to Work Scheme Tech Scheme Life and Critical Illness Insurance Regular Social Events Structured Induction Programme Role Responsibilities - Warehouse Administrator: The role will involve dispatching orders from our in-house stock. This busy role is demanding it needs concentration, motivation and energy as everybody works under pressure to reach deadlines. It will involve teamwork within the Goods out team as well as the warehouse, sales and purchasing teams in some aspects, so you need to be conscientious and have good communication skills.Some previous experience of order dispatching would be an advantage but the most important thing to us is a positive attitude and strong work ethic. If you are willing and eager to learn we would like to see you! Dispatching orders ready shipment using our in-house systems Follow company guidelines regarding order dispatching with high attention to detail Performing dispatch operations in accordance with time, quality and quantity targets Preparing courier labels using shipping software Quality control of processed stock / picked items, ensuring it meets company standards for customer satisfaction Use of bespoke internal database to aid in product accuracy checks Liaising with other warehouse, sales and purchasing teams Maintain a clean work area Role Requirements - Warehouse Administrator: Attention to detail - you'll need to be able to follow strict operational guidelines Methodical approach to problem solving and ability to use own initiative Ability to work under pressure, prioritising workload and multitasking Ability to use PC skills fast and efficiently (fast typist) Adaptability to changing daily tasks Professional demeanour with customers and suppliers Note: All applicants selected for this position will need to pass reference & security checks to qualify for employment with Techbuyer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. By submitting your CV you give Techbuyer permission to share your CV and information with any relevant employee in our internal hiring process. Your CV and any notes made will be confidentially disposed of once a hiring decision has been made. INDMP Job Types: Full-time, Permanent Salary: From £20,592.00 per year Schedule: 8 hour shift Day shift Monday to Friday Overtime Weekend availability Ability to commute/relocate: Harrogate, HG2 8PB: reliably commute or plan to relocate before starting work (required) Experience: Warehouse experience: 1 year (preferred) Work Location: One location
Insurance Administrator Hybrid working To act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service. Responsibilities: Assist the Property and Insurance Sales Team Maintain and manage data in the Company Optimize system Ensure all data entry activities are completed accurately and in a timely manner. Liaise with surveyors, customers and sales team to ensure timely booking of surveys Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations Assist Line Manager with internal team projects Undertake any other responsibilities that may become necessary for the proper performance of the role Requirements: Strong communication skills (written and verbal) with both internal and external customers Some knowledge of the insurance industry Good administrative and time management skills Can manage own workload and act independently if required Strong attention to detail and high level of accuracy Good knowledge of Microsoft applications especially Outlook, Word and Excel
Dec 19, 2022
Full time
Insurance Administrator Hybrid working To act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service. Responsibilities: Assist the Property and Insurance Sales Team Maintain and manage data in the Company Optimize system Ensure all data entry activities are completed accurately and in a timely manner. Liaise with surveyors, customers and sales team to ensure timely booking of surveys Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations Assist Line Manager with internal team projects Undertake any other responsibilities that may become necessary for the proper performance of the role Requirements: Strong communication skills (written and verbal) with both internal and external customers Some knowledge of the insurance industry Good administrative and time management skills Can manage own workload and act independently if required Strong attention to detail and high level of accuracy Good knowledge of Microsoft applications especially Outlook, Word and Excel
About You: We are looking to expand our talented Property team and recruit a Resales Administrator in our Head Office, Bournemouth. Reporting to the Senior Property Consultant you will assist the team with the production of property particulars and associated correspondence; in the preparation and distribution of mailing and monitor the Resales inbox. The postholder will build a wide range of relationships across the Company and externally, with vendors, purchasers and estate agents. This 'go to' role will suit an individual who is organised and efficient - with a keen and exacting eye for detail - as well as being someone who is a naturally confident and articulate communicator and thrives in a busy dynamic environment. Your Attributes: You will have: Excellent computer skills and proficiency in Microsoft Office are required. Training will be provided for the internal systems used within the resale operation. Good administrative and office skills are essential in this role and experience in using computerised databases is desirable. Benefits: Competitive bonus scheme 24 days holiday (rising to 28) plus Bank Holidays 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation) Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher Company pension scheme Excellent development opportunities Key Responsibilities: Monitor Resales inbox, dealing with emails where possible or distribute to appropriate person. Carry out Money Laundering checks on clients where required. Maintain supplies of McCarthy & Stone Resale marketing material, such as service leaflets, letterhead and property particulars. Also to keep stock of general stationery items. Distribute stocks of leaflets to sites etc as required, including maintaining a record of when leaflets will be required by each development. Research and record information relating to service charge, ground rent and Council Tax as required and update on an annual basis _These are in addition to the core responsibilities of the role._ _At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background._ _All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date._ _indc_ Job Type: Full-time Salary: Up to £20,000.00 per year Benefits: Company pension Cycle to work scheme Free parking Life insurance On-site parking Wellness programme Work from home Schedule: Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: BOURNEMOUTH: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: One location Reference ID: MCCXB836413
Dec 18, 2022
Full time
About You: We are looking to expand our talented Property team and recruit a Resales Administrator in our Head Office, Bournemouth. Reporting to the Senior Property Consultant you will assist the team with the production of property particulars and associated correspondence; in the preparation and distribution of mailing and monitor the Resales inbox. The postholder will build a wide range of relationships across the Company and externally, with vendors, purchasers and estate agents. This 'go to' role will suit an individual who is organised and efficient - with a keen and exacting eye for detail - as well as being someone who is a naturally confident and articulate communicator and thrives in a busy dynamic environment. Your Attributes: You will have: Excellent computer skills and proficiency in Microsoft Office are required. Training will be provided for the internal systems used within the resale operation. Good administrative and office skills are essential in this role and experience in using computerised databases is desirable. Benefits: Competitive bonus scheme 24 days holiday (rising to 28) plus Bank Holidays 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation) Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher Company pension scheme Excellent development opportunities Key Responsibilities: Monitor Resales inbox, dealing with emails where possible or distribute to appropriate person. Carry out Money Laundering checks on clients where required. Maintain supplies of McCarthy & Stone Resale marketing material, such as service leaflets, letterhead and property particulars. Also to keep stock of general stationery items. Distribute stocks of leaflets to sites etc as required, including maintaining a record of when leaflets will be required by each development. Research and record information relating to service charge, ground rent and Council Tax as required and update on an annual basis _These are in addition to the core responsibilities of the role._ _At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background._ _All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date._ _indc_ Job Type: Full-time Salary: Up to £20,000.00 per year Benefits: Company pension Cycle to work scheme Free parking Life insurance On-site parking Wellness programme Work from home Schedule: Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: BOURNEMOUTH: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: One location Reference ID: MCCXB836413
Eurofins UK Product Testing Services
York, Yorkshire
Company Description Expert Services Administrator Our Expert Services team are looking to appoint an administrator to assist with our product compliance services and to help with our day-to-day support to customers and clients wanting to gain market access for their products and projects in the UK and the EU. Who we are Eurofins York is a leading international provider of regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF. What does this mean? In simple terms, we test the electrical and electronic products you use daily. From TVs, Microwaves, doorbells, set-top boxes and audio equipment to full-size trains, car parts, and jukeboxes - basically anything electrical or electronic - so that manufacturers can check that they are safe to use and meet the regulations for this type of product. The Expert Services team within Eurofins York provides a range of services to customers to help them meet these demands, ensuring their products and projects are compliant. What you will be doing This role involves assisting our existing team of engineers and support staff with general administrative tasks, helping with the organisation of our portfolio of training courses, and supporting existing service lines. The successful candidate will communicate with our customers and key internal staff. You will be working closely with the Expert Services and the Marketing teams, who will all assist in setting and identifying targets and objectives and work with you to help prioritise tasks. A product compliance background is beneficial but not a requirement. Working well within a small team and being proactive and enthusiastic are also valuable attributes. We can offer a hybrid working pattern and support working from home, from our office in York or a blended, flexible balance. Main Duties: Assisting with information coordination and gathering for our customers and internal stakeholders (e.g. sales staff and marketing staff) Support the maintenance of records, including CRM tools and accounts software/systems Provide administrative support for ongoing projects, including those carried out with other business units Support the day-to-day operations, including the provision of required consumables and equipment and arranging logistics Providing administrative support for external training courses (e.g. travel booking, course note preparation, feedback collation) To be the primary contact for non-technical queries Become the lead administrative coordinator for specific service lines To generate invoice requests where appropriate To follow up with customers for requests for information and payment of invoices What you'll need to succeed Proven Administrative Experience A good communicator: by phone, face-to-face and email Organised and able to work to tight deadlines Experience in project management or the ability to demonstrate the skills required to manage a project through to completion A high degree of self-motivation The ability to work on multiple projects at a time Excellent IT skills and willingness to learn new systems
Dec 18, 2022
Full time
Company Description Expert Services Administrator Our Expert Services team are looking to appoint an administrator to assist with our product compliance services and to help with our day-to-day support to customers and clients wanting to gain market access for their products and projects in the UK and the EU. Who we are Eurofins York is a leading international provider of regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF. What does this mean? In simple terms, we test the electrical and electronic products you use daily. From TVs, Microwaves, doorbells, set-top boxes and audio equipment to full-size trains, car parts, and jukeboxes - basically anything electrical or electronic - so that manufacturers can check that they are safe to use and meet the regulations for this type of product. The Expert Services team within Eurofins York provides a range of services to customers to help them meet these demands, ensuring their products and projects are compliant. What you will be doing This role involves assisting our existing team of engineers and support staff with general administrative tasks, helping with the organisation of our portfolio of training courses, and supporting existing service lines. The successful candidate will communicate with our customers and key internal staff. You will be working closely with the Expert Services and the Marketing teams, who will all assist in setting and identifying targets and objectives and work with you to help prioritise tasks. A product compliance background is beneficial but not a requirement. Working well within a small team and being proactive and enthusiastic are also valuable attributes. We can offer a hybrid working pattern and support working from home, from our office in York or a blended, flexible balance. Main Duties: Assisting with information coordination and gathering for our customers and internal stakeholders (e.g. sales staff and marketing staff) Support the maintenance of records, including CRM tools and accounts software/systems Provide administrative support for ongoing projects, including those carried out with other business units Support the day-to-day operations, including the provision of required consumables and equipment and arranging logistics Providing administrative support for external training courses (e.g. travel booking, course note preparation, feedback collation) To be the primary contact for non-technical queries Become the lead administrative coordinator for specific service lines To generate invoice requests where appropriate To follow up with customers for requests for information and payment of invoices What you'll need to succeed Proven Administrative Experience A good communicator: by phone, face-to-face and email Organised and able to work to tight deadlines Experience in project management or the ability to demonstrate the skills required to manage a project through to completion A high degree of self-motivation The ability to work on multiple projects at a time Excellent IT skills and willingness to learn new systems
My client is currently looking for a Customer Service Administrator to join their expanding team. You must thrive in a challenge, be resilient and a team player. You should be able to look for solutions and should be a comfortable and effective communicator at all levels. RESPONSIBILITIES Dealing with enquiries from both internal and external customers, i.e. Production, Warehouse, Marketing, Purchasing, Sales Representatives, third parties such as Freight Forwarders and freight carriers Processing and progressing orders, to ensure the customer knows information about order, status, progress, latest delivery details, problems, alternatives, etc. Expectation is that you take full control from order entry to Invoice for your customers. Processing customer complaints and credit notes quickly and accurately, pinpointing any problems and be confident to raise ideas to streamline process. In contact with customers and being the voice of the business through Calls, Emails, Chats, any way customers like. Informing and helping customers in their choices as well as answering customer queries Ensuring Portals and any other day to day administrative work is up to dates Salary is £22-£23k depending on experience as well as a bonus structure in place Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Dec 18, 2022
Full time
My client is currently looking for a Customer Service Administrator to join their expanding team. You must thrive in a challenge, be resilient and a team player. You should be able to look for solutions and should be a comfortable and effective communicator at all levels. RESPONSIBILITIES Dealing with enquiries from both internal and external customers, i.e. Production, Warehouse, Marketing, Purchasing, Sales Representatives, third parties such as Freight Forwarders and freight carriers Processing and progressing orders, to ensure the customer knows information about order, status, progress, latest delivery details, problems, alternatives, etc. Expectation is that you take full control from order entry to Invoice for your customers. Processing customer complaints and credit notes quickly and accurately, pinpointing any problems and be confident to raise ideas to streamline process. In contact with customers and being the voice of the business through Calls, Emails, Chats, any way customers like. Informing and helping customers in their choices as well as answering customer queries Ensuring Portals and any other day to day administrative work is up to dates Salary is £22-£23k depending on experience as well as a bonus structure in place Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Page Personnel are working hand in hand with this growing manufacturing business in Mold to recruit for a Office Administrator to join a new and growing department. Client Details This business has been established for over 50 years and are the market leader within their sector. Due to a rapid period of growth, this business saw a gap in the market and have recently opened a new department within the business. Description This office administrator role will include but not be limited to the following duties: Process and manage internal orders Defining and producing purchase orders Monitor purchase order progress Data input Answer any incoming queries Liaise with sales department regarding orders Liaise with engineers to manage orders Input documents to internal system Profile The successful candidate will require the following: Previous experience in a similar role will be advantageous Strong administration skill set Good organisation skills Strong IT skills Pristine telephone manner Ability to prioritise Job Offer This office administrator role will offer the following: £22,000 - £25,000 3% Pensions Contributed 4x salary death in service Private medical Private health care Early finish Friday Free parking
Dec 18, 2022
Full time
Page Personnel are working hand in hand with this growing manufacturing business in Mold to recruit for a Office Administrator to join a new and growing department. Client Details This business has been established for over 50 years and are the market leader within their sector. Due to a rapid period of growth, this business saw a gap in the market and have recently opened a new department within the business. Description This office administrator role will include but not be limited to the following duties: Process and manage internal orders Defining and producing purchase orders Monitor purchase order progress Data input Answer any incoming queries Liaise with sales department regarding orders Liaise with engineers to manage orders Input documents to internal system Profile The successful candidate will require the following: Previous experience in a similar role will be advantageous Strong administration skill set Good organisation skills Strong IT skills Pristine telephone manner Ability to prioritise Job Offer This office administrator role will offer the following: £22,000 - £25,000 3% Pensions Contributed 4x salary death in service Private medical Private health care Early finish Friday Free parking
Customer Service Representative - Aberdeen - Permanent Location: Aberdeen Role: Customer Service Administrator Role Overview: Are you an Administrator looking for a position in a fast-paced manufacturing environment where you will work alongside a wide variety of departments and teams? This is an exciting opportunity to support the sales, logistics, manufacturing and supply chain teams to ensure customer requirements are met on timely basis. This is a standout role due to the nature of the customers being largely internal, so you will have a chance to build a strong network around a global business. Responsibilities: Perform administrative functions supporting customer service functions and sales order entries Coordinate orders and shipments between the Manufacturing department and customers Maintain record of asset delivery progress and invoicing Interact with production, Buyer and Planner for follow-up of customer orders Resolve licensing issues received from customers and record in support database Experience & Exposures: Knowledge/experience with SAP or other MRP systems is highly advantageous Experience of working in a Manufacturing or FMCG environment is beneficial but not essential Background supporting with invoicing and purchase orders Ability to maintain stock inventory and identify issues within supply chain Strong understanding of Microsoft Office & Excel Due to the high volume of application's we are not able to get back to everyone who applies, therefore if you have not heard back from Jefferson Wells within 7 days please assume that your application has been unsuccessful, however we will contact you if suitable roles come up that match your skill set.
Dec 18, 2022
Full time
Customer Service Representative - Aberdeen - Permanent Location: Aberdeen Role: Customer Service Administrator Role Overview: Are you an Administrator looking for a position in a fast-paced manufacturing environment where you will work alongside a wide variety of departments and teams? This is an exciting opportunity to support the sales, logistics, manufacturing and supply chain teams to ensure customer requirements are met on timely basis. This is a standout role due to the nature of the customers being largely internal, so you will have a chance to build a strong network around a global business. Responsibilities: Perform administrative functions supporting customer service functions and sales order entries Coordinate orders and shipments between the Manufacturing department and customers Maintain record of asset delivery progress and invoicing Interact with production, Buyer and Planner for follow-up of customer orders Resolve licensing issues received from customers and record in support database Experience & Exposures: Knowledge/experience with SAP or other MRP systems is highly advantageous Experience of working in a Manufacturing or FMCG environment is beneficial but not essential Background supporting with invoicing and purchase orders Ability to maintain stock inventory and identify issues within supply chain Strong understanding of Microsoft Office & Excel Due to the high volume of application's we are not able to get back to everyone who applies, therefore if you have not heard back from Jefferson Wells within 7 days please assume that your application has been unsuccessful, however we will contact you if suitable roles come up that match your skill set.
Job title: Internal Sales Negotiator / Administrator Location: Saltash - Cornwall Salary: £28,000+ dependent on experience. Profit share potential. Are you on your professional career journey looking to progress with an Owner Managed Company? That special kind of person looking to make a difference in a business not just occupy a role click apply for full job details
Dec 17, 2022
Full time
Job title: Internal Sales Negotiator / Administrator Location: Saltash - Cornwall Salary: £28,000+ dependent on experience. Profit share potential. Are you on your professional career journey looking to progress with an Owner Managed Company? That special kind of person looking to make a difference in a business not just occupy a role click apply for full job details
Sales Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. Hays are recruiting for an exciting opportunity for a Sales planning executive to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months contract where you will be engaged via Hays Working environment: Hybrid working is an option after training based on a blended approach of "50% working time in the office" Hours per week: 37.5 Pay type: Competitive hourly pay rate (inside IR35) As Sales Planning Executive you will be responsible for Production and Dealer planning, management and quota allocation for our automotive client. Your key responsibilities would include: Analysing and implementing the dealer allocation and quota requirements in line with national and regional demands from launch to run out. Managing in line with the monthly/yearly production planning process for UK and Ireland. Managing and liaising with various departments to ensure the appropriate vehicles are available to meet customer demand. Managing and monitoring the production fulfillment process to ensure deadlines set are met in a timely fashion, dealing with any issues that arise. Communicating to all relevant stakeholders regarding the dealer and production planning cycle. Educating and advising both internal and external stakeholders to allow them to maximise or identify incremental sales and profit opportunities. Qualifications/Experience Would suit a graduate, with strong numerical, analytical and negotiation skills. Experience in the motor industry would be highly desirable or an interest in cars. Highly computer literate with various Microsoft Office products, especially Excel. What you'll get in return - 35 days holiday Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters Pension On site canteen Free parking What you need to do now - If you are self-motivated, have strong communication and problem-solving skills then please apply, or call us now. For any further information please speak to: Ellie Murray-Ireland. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Dec 17, 2022
Contractor
Sales Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. Hays are recruiting for an exciting opportunity for a Sales planning executive to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months contract where you will be engaged via Hays Working environment: Hybrid working is an option after training based on a blended approach of "50% working time in the office" Hours per week: 37.5 Pay type: Competitive hourly pay rate (inside IR35) As Sales Planning Executive you will be responsible for Production and Dealer planning, management and quota allocation for our automotive client. Your key responsibilities would include: Analysing and implementing the dealer allocation and quota requirements in line with national and regional demands from launch to run out. Managing in line with the monthly/yearly production planning process for UK and Ireland. Managing and liaising with various departments to ensure the appropriate vehicles are available to meet customer demand. Managing and monitoring the production fulfillment process to ensure deadlines set are met in a timely fashion, dealing with any issues that arise. Communicating to all relevant stakeholders regarding the dealer and production planning cycle. Educating and advising both internal and external stakeholders to allow them to maximise or identify incremental sales and profit opportunities. Qualifications/Experience Would suit a graduate, with strong numerical, analytical and negotiation skills. Experience in the motor industry would be highly desirable or an interest in cars. Highly computer literate with various Microsoft Office products, especially Excel. What you'll get in return - 35 days holiday Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters Pension On site canteen Free parking What you need to do now - If you are self-motivated, have strong communication and problem-solving skills then please apply, or call us now. For any further information please speak to: Ellie Murray-Ireland. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Name - Accounts Receivable Reports to - Credit Control Manager Department - Finance Department Location - Predominantly Office based with potential to work from home Job Purpose Assist the Credit Control Manager in the day-to-day accounts receivable tasks and helping to effectively minimize the company's debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company's Finance Department. About New Era Fuels We are a well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry. As a result of new business and further expansion, we are looking to employ a full-time Accounts Receivable Junior to join our successful Finance team. We are looking for an enthusiastic team player who would like to start a career in Finance. Customer service skills and experience in a previous admin role is highly desirable. Full training will be provided, and there will be opportunities to progress and study AAT under this role. Key Responsibilities Management of the general shared Accounts email inbox. Reviewing and distributing emails to the correct mailboxes. Obtaining and preparing customer Proof of Deliveries. Invoicing of Fuelcard accounts. Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits. Production and distribution of customer statements, monthly and adhoc. Raising credit notes. Raising queries with the sales teams and liaising with customers to resolve queries. Reviewing aged debtors and chasing overdue accounts proactively with the aim of minimising the roll-over of old debt through telephone and email. Implement special measures for customers who meet specific criteria. High level of liaison resolving queries, both internally and externally around outstanding invoices. Taking adhoc card payments over the phone. Reviewing any rejected Card payments. Maintaining customer accounts with accurate notes and actions. Sending copies of invoices and PODs to customers. Supporting with any other adhoc duties that may be required. Person Specification Competent in Microsoft Office products including Excel and Word. Ability to establish and maintain good client relationships, both internally and externally at all levels. Believes in and exhibits good customer care skills. Written and oral communication skills with attention to detail. Pro-active nature. Strong organisational skills. Drive, determination, and ownership of role. Must be confident on the telephone. Calm, confident manner to handle potentially uncomfortable conversations and fast paced environment. Enthusiastic, self-motivated and reliable. In return we offer 20 days holiday per year plus which increases with each year of service (up to 25 days). Plus 8 days bank holiday. Private health insurance after 1 year's employment Death in service benefit after 1 year's employment Christmas / Summer party (ensuring Covid rules permit) Discounted corporate gym membership Recommend a friend policy (£250 if a friend passes probation) Christmas hamper Annual flu jab available
Dec 17, 2022
Full time
Job Name - Accounts Receivable Reports to - Credit Control Manager Department - Finance Department Location - Predominantly Office based with potential to work from home Job Purpose Assist the Credit Control Manager in the day-to-day accounts receivable tasks and helping to effectively minimize the company's debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company's Finance Department. About New Era Fuels We are a well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry. As a result of new business and further expansion, we are looking to employ a full-time Accounts Receivable Junior to join our successful Finance team. We are looking for an enthusiastic team player who would like to start a career in Finance. Customer service skills and experience in a previous admin role is highly desirable. Full training will be provided, and there will be opportunities to progress and study AAT under this role. Key Responsibilities Management of the general shared Accounts email inbox. Reviewing and distributing emails to the correct mailboxes. Obtaining and preparing customer Proof of Deliveries. Invoicing of Fuelcard accounts. Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits. Production and distribution of customer statements, monthly and adhoc. Raising credit notes. Raising queries with the sales teams and liaising with customers to resolve queries. Reviewing aged debtors and chasing overdue accounts proactively with the aim of minimising the roll-over of old debt through telephone and email. Implement special measures for customers who meet specific criteria. High level of liaison resolving queries, both internally and externally around outstanding invoices. Taking adhoc card payments over the phone. Reviewing any rejected Card payments. Maintaining customer accounts with accurate notes and actions. Sending copies of invoices and PODs to customers. Supporting with any other adhoc duties that may be required. Person Specification Competent in Microsoft Office products including Excel and Word. Ability to establish and maintain good client relationships, both internally and externally at all levels. Believes in and exhibits good customer care skills. Written and oral communication skills with attention to detail. Pro-active nature. Strong organisational skills. Drive, determination, and ownership of role. Must be confident on the telephone. Calm, confident manner to handle potentially uncomfortable conversations and fast paced environment. Enthusiastic, self-motivated and reliable. In return we offer 20 days holiday per year plus which increases with each year of service (up to 25 days). Plus 8 days bank holiday. Private health insurance after 1 year's employment Death in service benefit after 1 year's employment Christmas / Summer party (ensuring Covid rules permit) Discounted corporate gym membership Recommend a friend policy (£250 if a friend passes probation) Christmas hamper Annual flu jab available
Part time Finance Administrator We are seeking an experienced administrator to support with a wide variety of operational tasks on a part time, permanent basis. Supporting with invoicing, order management and system processes, marketing, sales support, and office admin you'll have a great varied role. Location: Reading, office based with free parking Salary: £23,000 - £25,000 (pro rata) Job Type: Permanent role Working Hours: Monday - Friday, 20 - 30 hours per week As the part time Finance Administrator, you will be responsible for: Posting supplier and customer invoices Sending invoices to customers / managing invoice process Set up and update payment plans for suppliers/ review supplier statements regularly Sending through transaction receipts to external bookkeeper Booking deliveries with customers Support with completing orders on Sage and creating despatch notes Filing/ Ensuring all paperwork is in order and internal processes are being followed Setting up new customers on Sage and liaising with bank regarding credit approval Raising supplier purchase orders on Sage Send out catalogues at the beginning of the new year and follow up with customers Support Sales team by following up on cold calls and contacting customers Keeping holiday folder up to date Managing the maintenance of office and facilities equipment Responsible for filling in mileage forms & overseeing insurance renewals The successful candidate will have the following related skills / experience: Basic IT skills (Microsoft packages, particularly Excel; Outlook) Previous working knowledge of Sage would be advantageous High attention to detail Previous experience of working in a busy and varied administration role A confident & friendly telephone manner is required Hours will be between 20 - 30 hours per week but can be flexible on days Please note this role will be an office-based role
Dec 16, 2022
Full time
Part time Finance Administrator We are seeking an experienced administrator to support with a wide variety of operational tasks on a part time, permanent basis. Supporting with invoicing, order management and system processes, marketing, sales support, and office admin you'll have a great varied role. Location: Reading, office based with free parking Salary: £23,000 - £25,000 (pro rata) Job Type: Permanent role Working Hours: Monday - Friday, 20 - 30 hours per week As the part time Finance Administrator, you will be responsible for: Posting supplier and customer invoices Sending invoices to customers / managing invoice process Set up and update payment plans for suppliers/ review supplier statements regularly Sending through transaction receipts to external bookkeeper Booking deliveries with customers Support with completing orders on Sage and creating despatch notes Filing/ Ensuring all paperwork is in order and internal processes are being followed Setting up new customers on Sage and liaising with bank regarding credit approval Raising supplier purchase orders on Sage Send out catalogues at the beginning of the new year and follow up with customers Support Sales team by following up on cold calls and contacting customers Keeping holiday folder up to date Managing the maintenance of office and facilities equipment Responsible for filling in mileage forms & overseeing insurance renewals The successful candidate will have the following related skills / experience: Basic IT skills (Microsoft packages, particularly Excel; Outlook) Previous working knowledge of Sage would be advantageous High attention to detail Previous experience of working in a busy and varied administration role A confident & friendly telephone manner is required Hours will be between 20 - 30 hours per week but can be flexible on days Please note this role will be an office-based role