My client is looking for an experienced Homelessness Prevention and Assessment Officer to join a proactive Housing Needs team. You will play a crucial role in tackling homelessness, supporting some of the city's most vulnerable residents, and ensuring legal duties are met with compassion and professionalism. This is a contract position offering flexible hybrid working and the chance to support vulnerable individuals and families through prevention-focused casework and statutory housing support. The Role Provide tailored housing advice and homelessness prevention support to at-risk households. Complete assessments in line with Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Draft and issue S184 decision letters that are accurate, timely, and legally compliant. Prevent homelessness by negotiating with landlords, supporting tenancy sustainment, and using tools like Discretionary Housing Payments (DHPs). Advise on housing rights, security of tenure, welfare benefits, and legal remedies. Handle cases involving illegal evictions or harassment, intervening or referring as appropriate. Liaise with internal teams and external partners to secure accommodation and support for vulnerable clients. Key Requirements Solid knowledge of homelessness legislation, Code of Guidance, and relevant case law. Experience issuing S184 decisions and managing complex housing caseloads. Frontline housing advice experience in a local authority or similar environment. Strong negotiation, written, and communication skills. Working knowledge of welfare benefits and housing-related support services. Ability to work independently and collaboratively under pressure. Willingness to carry out home visits, court appearances, or work from various locations when required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. I f you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 13, 2025
Contractor
My client is looking for an experienced Homelessness Prevention and Assessment Officer to join a proactive Housing Needs team. You will play a crucial role in tackling homelessness, supporting some of the city's most vulnerable residents, and ensuring legal duties are met with compassion and professionalism. This is a contract position offering flexible hybrid working and the chance to support vulnerable individuals and families through prevention-focused casework and statutory housing support. The Role Provide tailored housing advice and homelessness prevention support to at-risk households. Complete assessments in line with Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Draft and issue S184 decision letters that are accurate, timely, and legally compliant. Prevent homelessness by negotiating with landlords, supporting tenancy sustainment, and using tools like Discretionary Housing Payments (DHPs). Advise on housing rights, security of tenure, welfare benefits, and legal remedies. Handle cases involving illegal evictions or harassment, intervening or referring as appropriate. Liaise with internal teams and external partners to secure accommodation and support for vulnerable clients. Key Requirements Solid knowledge of homelessness legislation, Code of Guidance, and relevant case law. Experience issuing S184 decisions and managing complex housing caseloads. Frontline housing advice experience in a local authority or similar environment. Strong negotiation, written, and communication skills. Working knowledge of welfare benefits and housing-related support services. Ability to work independently and collaboratively under pressure. Willingness to carry out home visits, court appearances, or work from various locations when required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. I f you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Options Officer - West Midlands (Temporary Contract) Location: West Midlands (Hybrid working may be available) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in the West Midlands is looking to appoint an experienced Housing Options Officer to join their team on a 6-month temporary basis . This is an excellent opportunity for a proactive and knowledgeable housing professional to support residents facing homelessness and housing difficulties. Role Overview: The successful candidate will provide front-line advice and support to applicants under the Homelessness Reduction Act 2017 , carrying out assessments, developing Personalised Housing Plans (PHPs), and working toward positive housing outcomes. Key Responsibilities: Conduct detailed homelessness assessments and make legally sound decisions. Develop and monitor Personalised Housing Plans. Provide advice on housing options, homelessness prevention, and tenancy sustainment. Work in partnership with landlords, support services, and internal teams to prevent homelessness. Maintain accurate records in line with statutory requirements and internal procedures. Requirements: Recent experience in a Housing Options or Homelessness Officer role within a local authority. Strong knowledge of the Homelessness Reduction Act and related legislation. Confident in managing a varied caseload and making Section 184 decisions. Proficient in using housing systems and case management tools. Excellent communication and negotiation skills. If you're immediately available and looking for your next role in Housing Options, we'd love to hear from you. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jun 13, 2025
Contractor
Housing Options Officer - West Midlands (Temporary Contract) Location: West Midlands (Hybrid working may be available) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in the West Midlands is looking to appoint an experienced Housing Options Officer to join their team on a 6-month temporary basis . This is an excellent opportunity for a proactive and knowledgeable housing professional to support residents facing homelessness and housing difficulties. Role Overview: The successful candidate will provide front-line advice and support to applicants under the Homelessness Reduction Act 2017 , carrying out assessments, developing Personalised Housing Plans (PHPs), and working toward positive housing outcomes. Key Responsibilities: Conduct detailed homelessness assessments and make legally sound decisions. Develop and monitor Personalised Housing Plans. Provide advice on housing options, homelessness prevention, and tenancy sustainment. Work in partnership with landlords, support services, and internal teams to prevent homelessness. Maintain accurate records in line with statutory requirements and internal procedures. Requirements: Recent experience in a Housing Options or Homelessness Officer role within a local authority. Strong knowledge of the Homelessness Reduction Act and related legislation. Confident in managing a varied caseload and making Section 184 decisions. Proficient in using housing systems and case management tools. Excellent communication and negotiation skills. If you're immediately available and looking for your next role in Housing Options, we'd love to hear from you. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Refugee Resettlement Housing and Move-On Advisor M570 Salary: Grade E £30,559 to £32,654.00 p.a. Term: Fixed-term until 31st December 2025, with possibility to extend Working Hours: Full-time (37 hours per week) Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values. An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation. The role The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness. The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions. So, if you have: Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines Experience of homelessness prevention and housing advice Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work then this role might be for you. If you have any questions, please contact Emma Moonlight for an informal chat about the role. Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations. The successful applicant will be subject to a basic DBS check. Secondments will be considered. Please ensure you have your Line Manager s approval to apply. What we offer Agile working for many roles Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays Most services are closed over Christmas Opportunities for professional development linked to many roles Access to the Local Government Pension Scheme Free parking The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. We have signed the Armed Forces Covenant (AFC) and have achieved the AFC s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. Find out more about this role and who we are by visiting our website. No agencies please. Closing date: 16/06/25
Jun 09, 2025
Full time
Refugee Resettlement Housing and Move-On Advisor M570 Salary: Grade E £30,559 to £32,654.00 p.a. Term: Fixed-term until 31st December 2025, with possibility to extend Working Hours: Full-time (37 hours per week) Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values. An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation. The role The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness. The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions. So, if you have: Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines Experience of homelessness prevention and housing advice Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work then this role might be for you. If you have any questions, please contact Emma Moonlight for an informal chat about the role. Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations. The successful applicant will be subject to a basic DBS check. Secondments will be considered. Please ensure you have your Line Manager s approval to apply. What we offer Agile working for many roles Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays Most services are closed over Christmas Opportunities for professional development linked to many roles Access to the Local Government Pension Scheme Free parking The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. We have signed the Armed Forces Covenant (AFC) and have achieved the AFC s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. Find out more about this role and who we are by visiting our website. No agencies please. Closing date: 16/06/25
An experienced Housing Advice/ Prevention/Homelessness Assessment Officer who can hit the ground running. Candidate will be expected to be part of the Housing Options Rough Sleepers Team, completing assessment, and carrying out respective prevention and relief work. and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters. Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible working arrangements. Candidate should expect to be office based 50% of the time once they have completed an office-based induction period which normally takes two to four weeks to complete depending on level of competency. Office hours are 9.00am - 5.00pm Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer
Jun 06, 2025
Contractor
An experienced Housing Advice/ Prevention/Homelessness Assessment Officer who can hit the ground running. Candidate will be expected to be part of the Housing Options Rough Sleepers Team, completing assessment, and carrying out respective prevention and relief work. and managing a varied caseload Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters. Candidates will be required to demonstrate they have practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service. Hillingdon Offers flexible working arrangements. Candidate should expect to be office based 50% of the time once they have completed an office-based induction period which normally takes two to four weeks to complete depending on level of competency. Office hours are 9.00am - 5.00pm Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer Housing Advice & Homeless Prevention Officer
Housing (Homelessness) Triage/First contact Officer Office based 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness occurring. Checking Section 21 validity and Refer to Safer renting regarding illegal evictions. Undertake email duty and respond to emails or forward to the most appropriate service/team Undertake telephone duty provide housing advice or advise of the relevant service/team details. Respond to Duty to Refer and make initial enquiries and first contact. Capture and process data on the Council s housing system (NPS) to accurately reflect the application process and stage of application, creating new application records as necessary. Ensure accurate and comprehensive case notes and records are kept of contact and advice given. Ensure documents are scanned and labelled correctly and added to the customers records. If homelessness cannot be prevented or client is homeless referred to the Housing Duty Manager for allocation to a case officer and requesting temporary accommodation. The list above is not exhaustive, and the officer will be required to support the Homelessness Prevention and Solutions Service to manage its front-line functions Knowledge Working knowledge of the Homelessness Reduction Act 2017 and Part V11 of the Housing Act 1996 (as amended) Knowledge of security of tenure Knowledge of welfare benefits and advice services including Domestic Abuse services Experience and Skills Experience of dealing with customers in person, telephone, and email Experience of working in housing advice/homelessness Ability to work independently and able to manage a workload and to prioritise urgent cases. Good communication skills both written and orally. Experience of using IT applications Any further questions please contact Mia for more information.
May 30, 2025
Contractor
Housing (Homelessness) Triage/First contact Officer Office based 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness occurring. Checking Section 21 validity and Refer to Safer renting regarding illegal evictions. Undertake email duty and respond to emails or forward to the most appropriate service/team Undertake telephone duty provide housing advice or advise of the relevant service/team details. Respond to Duty to Refer and make initial enquiries and first contact. Capture and process data on the Council s housing system (NPS) to accurately reflect the application process and stage of application, creating new application records as necessary. Ensure accurate and comprehensive case notes and records are kept of contact and advice given. Ensure documents are scanned and labelled correctly and added to the customers records. If homelessness cannot be prevented or client is homeless referred to the Housing Duty Manager for allocation to a case officer and requesting temporary accommodation. The list above is not exhaustive, and the officer will be required to support the Homelessness Prevention and Solutions Service to manage its front-line functions Knowledge Working knowledge of the Homelessness Reduction Act 2017 and Part V11 of the Housing Act 1996 (as amended) Knowledge of security of tenure Knowledge of welfare benefits and advice services including Domestic Abuse services Experience and Skills Experience of dealing with customers in person, telephone, and email Experience of working in housing advice/homelessness Ability to work independently and able to manage a workload and to prioritise urgent cases. Good communication skills both written and orally. Experience of using IT applications Any further questions please contact Mia for more information.
The post-holder will be proactively delivering Housing Options Advice, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis for Homeless Clientss. The person will ensure statutory requirements are met and local team targets are delivered through case work and referrals. Detailed knowledge of HRA and the relevant legislation is essential as is being extremely organised and ability to work on related project work linked with the role. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to
May 30, 2025
Seasonal
The post-holder will be proactively delivering Housing Options Advice, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis for Homeless Clientss. The person will ensure statutory requirements are met and local team targets are delivered through case work and referrals. Detailed knowledge of HRA and the relevant legislation is essential as is being extremely organised and ability to work on related project work linked with the role. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to
We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017. This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions. Key Responsibilities Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies. Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions. Assist clients in securing private rented accommodation, social housing, and supported housing. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017. Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments. Issue S.184 decision letters and ensure accurate case recording. Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients. Ensure safeguarding concerns are identified and appropriate referrals are made. About You Previous experience in homelessness prevention, housing options, or tenancy sustainment. Strong knowledge of housing law, homelessness legislation, and welfare benefits. Experience managing complex casework and working with vulnerable individuals. Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders. Ability to interpret and apply housing legislation effectively. Strong problem-solving and decision-making abilities. Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 30, 2025
Contractor
We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017. This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions. Key Responsibilities Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies. Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions. Assist clients in securing private rented accommodation, social housing, and supported housing. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017. Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments. Issue S.184 decision letters and ensure accurate case recording. Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients. Ensure safeguarding concerns are identified and appropriate referrals are made. About You Previous experience in homelessness prevention, housing options, or tenancy sustainment. Strong knowledge of housing law, homelessness legislation, and welfare benefits. Experience managing complex casework and working with vulnerable individuals. Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders. Ability to interpret and apply housing legislation effectively. Strong problem-solving and decision-making abilities. Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
4Recruitment Services
Astwood Bank, Worcestershire
4Recruitment Services are seeking an experienced Homelessness & Housing Solutions Officer to work for our client based in Redditch. The client will allow hybrid working max 2 days office attendance. The post holder will deliver a specialised homelessness and housing solutions service focused on the prevention and relief of homelessness. Working within a supportive team, you will be responsible for handling complex cases and making legally sound decisions based on current legislation, including the Housing Act and Homelessness Reduction Act. DUTIES AND RESPONSIBILITIES INCLUDE: Provide expert advice and solutions on housing options, ensuring a customer-centred approach with sensitivity to equality and diversity. Manage a caseload of homelessness applications, applying up-to-date case law to make robust, legally compliant decisions. Coordinate temporary accommodation placements in line with legislation and best practices. Cultivate relationships with private sector landlords to expand housing options and prevent homelessness. Prepare accurate case files and reports, ensuring transparency, quality, and adherence to financial regulations. Collaborate with internal and external partners, including Council departments and local agencies, to support clients effectively. ESSENTIAL REQUIREMENTS INCLUDE: Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management Strong analytical and decision-making skills, with the ability to work in a high-paced environment Excellent communication skills and the ability to work constructively in a team setting. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
May 30, 2025
Contractor
4Recruitment Services are seeking an experienced Homelessness & Housing Solutions Officer to work for our client based in Redditch. The client will allow hybrid working max 2 days office attendance. The post holder will deliver a specialised homelessness and housing solutions service focused on the prevention and relief of homelessness. Working within a supportive team, you will be responsible for handling complex cases and making legally sound decisions based on current legislation, including the Housing Act and Homelessness Reduction Act. DUTIES AND RESPONSIBILITIES INCLUDE: Provide expert advice and solutions on housing options, ensuring a customer-centred approach with sensitivity to equality and diversity. Manage a caseload of homelessness applications, applying up-to-date case law to make robust, legally compliant decisions. Coordinate temporary accommodation placements in line with legislation and best practices. Cultivate relationships with private sector landlords to expand housing options and prevent homelessness. Prepare accurate case files and reports, ensuring transparency, quality, and adherence to financial regulations. Collaborate with internal and external partners, including Council departments and local agencies, to support clients effectively. ESSENTIAL REQUIREMENTS INCLUDE: Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management Strong analytical and decision-making skills, with the ability to work in a high-paced environment Excellent communication skills and the ability to work constructively in a team setting. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Client Local Authority in Croydon Job Title Housing Needs Visiting Officer Pay Rate 19.75 and hour PAYE/ 25.46 an hour UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month Contract-Fixed Month Contract after 3 months with the council is available Location HYBRID WORKING-3 DAYS A WEEK OFFICE/ON SITE BASED-Bernard Weatherill house,Croydon Description Role Purpose: The Visiting Officer plays an important role in the prevention of homelessness by visiting customers at home, explaining the housing circumstances prevailing in the Borough and offering advice and assistance to remain or consider other options in order to eliminate the necessity for a homeless application under Part 7 of the Housing Act 1996. Key Responsibilties: To book appointments with and to visit potentially homeless clients to ascertain why they are threatened with homelessness and offer advice / assistance about options which act as alternatives to making a homeless application To carry out other visits as required or requested by managers in the Needs & Assessments service To keep up to date records of visits and to produce written visit reports within 7 working days. To comply with data protection requirements To provide information on Council housing policy and the housing circumstances prevailing in the borough To interview customers in in their homes or other locations and to promote a positive image of the Council and ensure that all service customers are treated with dignity and respect Essential knowledge: Working knowledge of homelessness legislation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2025
Contractor
Client Local Authority in Croydon Job Title Housing Needs Visiting Officer Pay Rate 19.75 and hour PAYE/ 25.46 an hour UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month Contract-Fixed Month Contract after 3 months with the council is available Location HYBRID WORKING-3 DAYS A WEEK OFFICE/ON SITE BASED-Bernard Weatherill house,Croydon Description Role Purpose: The Visiting Officer plays an important role in the prevention of homelessness by visiting customers at home, explaining the housing circumstances prevailing in the Borough and offering advice and assistance to remain or consider other options in order to eliminate the necessity for a homeless application under Part 7 of the Housing Act 1996. Key Responsibilties: To book appointments with and to visit potentially homeless clients to ascertain why they are threatened with homelessness and offer advice / assistance about options which act as alternatives to making a homeless application To carry out other visits as required or requested by managers in the Needs & Assessments service To keep up to date records of visits and to produce written visit reports within 7 working days. To comply with data protection requirements To provide information on Council housing policy and the housing circumstances prevailing in the borough To interview customers in in their homes or other locations and to promote a positive image of the Council and ensure that all service customers are treated with dignity and respect Essential knowledge: Working knowledge of homelessness legislation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Adecco are recruiting for several Homeless Intervention and Prevention Officers to join a South-London local authority. The succesful candidates will provide bespoke homeless prevention and intervention services, advising on housing issues and welfare benefits, assessing support needs, and collaborating with internal and external services to alleviate homelessness and offer sustainable housing solutions. Homeless Intervention and Prevention Officers Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week 21.62 per hour PAYE / 28.68 per hour Umbrella Temporary Role - 3 months with likely extensions Key Responsibilities: Early Intervention & Prevention: First point of contact for housing needs, providing initial advice and suitable housing options. Respond to referrals and work with various agencies to prevent homelessness. Developing Pathways: Create Personal Housing Plans (PHPs) and collaborate with agencies to sustain tenancies or find new housing. Assess support needs and make referrals to homeless support services. Assessment & Decision Making: Conduct statutory assessments of homelessness, issue notification letters, and make recommendations regarding temporary accommodation. Confidentiality & Data Protection: Maintain customer records and comply with data protection regulations. Key Contacts: External: Local Authorities, advice agencies, solicitors, lettings agencies, police, probation services, primary care trust, registered social landlords, MPs, councillors, crisis services, rough sleepers outreach service, substance use service. Internal: Adult Social Care & Health, Children, Families & Education, Housing, Housing Benefit service, Sustainable Communities, Regeneration and Economic Recovery. Essential Knowledge: Legislation related to homelessness and housing (Housing Act 1996, Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, etc.) Welfare benefits system and its application. Essential Skills: Effective workload management and prioritization. Proactive and creative problem-solving. Analytical thinking and decision-making. Ability to work under pressure and with challenging behavior. Strong communication skills. Proficiency in MS Office and internet-based technologies. Essential Experience: Degree level education or significant experience in a customer-driven service. Knowledge of housing case law and homelessness prevention. Experience in a target-driven, pressured work environment. Experience managing complex situations and challenging behavior. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2025
Contractor
Adecco are recruiting for several Homeless Intervention and Prevention Officers to join a South-London local authority. The succesful candidates will provide bespoke homeless prevention and intervention services, advising on housing issues and welfare benefits, assessing support needs, and collaborating with internal and external services to alleviate homelessness and offer sustainable housing solutions. Homeless Intervention and Prevention Officers Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week 21.62 per hour PAYE / 28.68 per hour Umbrella Temporary Role - 3 months with likely extensions Key Responsibilities: Early Intervention & Prevention: First point of contact for housing needs, providing initial advice and suitable housing options. Respond to referrals and work with various agencies to prevent homelessness. Developing Pathways: Create Personal Housing Plans (PHPs) and collaborate with agencies to sustain tenancies or find new housing. Assess support needs and make referrals to homeless support services. Assessment & Decision Making: Conduct statutory assessments of homelessness, issue notification letters, and make recommendations regarding temporary accommodation. Confidentiality & Data Protection: Maintain customer records and comply with data protection regulations. Key Contacts: External: Local Authorities, advice agencies, solicitors, lettings agencies, police, probation services, primary care trust, registered social landlords, MPs, councillors, crisis services, rough sleepers outreach service, substance use service. Internal: Adult Social Care & Health, Children, Families & Education, Housing, Housing Benefit service, Sustainable Communities, Regeneration and Economic Recovery. Essential Knowledge: Legislation related to homelessness and housing (Housing Act 1996, Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, etc.) Welfare benefits system and its application. Essential Skills: Effective workload management and prioritization. Proactive and creative problem-solving. Analytical thinking and decision-making. Ability to work under pressure and with challenging behavior. Strong communication skills. Proficiency in MS Office and internet-based technologies. Essential Experience: Degree level education or significant experience in a customer-driven service. Knowledge of housing case law and homelessness prevention. Experience in a target-driven, pressured work environment. Experience managing complex situations and challenging behavior. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 30, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Homeless Intervention Officer Service Area: Housing Solutions Team: Homelessness Intervention Team (Crisis Intervention) Location: Hybrid Dunstable office attendance required weekly Contract: Fixed-term (6 9 months) About the Role We're seeking a highly motivated and experienced Homeless Intervention Officer to join our award-nominated, forward-thinking Homelessness Intervention Team. You ll play a vital role in delivering a person-centred, prevention-focused service for vulnerable single people at risk of homelessness or rough sleeping. As part of the Crisis Intervention Team , you will manage a complex and varied caseload , offering high-quality advice and support in line with homelessness legislation. You ll also act as an advanced practitioner , contributing to the development of colleagues and promoting continuous professional learning. Key Responsibilities Manage a personal caseload of complex homelessness cases under: Homelessness Reduction Act 2017 Housing Act 1996 (Part VII) Equality Act 2010 and related legislation Provide expert, early intervention and prevention advice to individuals facing homelessness. Support team development by: Coaching and mentoring colleagues Promoting learning and best practice Supporting case reviews and ensuring decision-making quality Act as a point of contact for complex queries and escalations , particularly in the absence of senior staff. Participate in the Out of Hours homelessness service rota . Contribute to service-wide performance objectives , innovation, and continuous improvement. Support the Team Leader and Senior Officer with delegated responsibilities , helping to maintain operational continuity. What We re Looking For You ll bring sound working knowledge of homelessness law and the broader housing and welfare landscape, including: Statutory frameworks such as landlord and tenant law, the Care Act, Children Act, and safeguarding. Excellent interpersonal and problem-solving skills to support both service users and colleagues. A calm, organised approach to managing a high-pressure, fast-paced caseload . A collaborative, developmental mindset, with a passion for quality service delivery . Confidence in supporting and guiding peers , even without formal line management duties. A commitment to reflective practice and a teaching-led team culture. Working Arrangements This is a hybrid role , with the flexibility to work from home. Regular office attendance in Dunstable is required to support in-person collaboration, team development, and service delivery. A full UK driving licence and access to a vehicle is essential for travel across Central Bedfordshire . Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
May 30, 2025
Seasonal
Job Title: Homeless Intervention Officer Service Area: Housing Solutions Team: Homelessness Intervention Team (Crisis Intervention) Location: Hybrid Dunstable office attendance required weekly Contract: Fixed-term (6 9 months) About the Role We're seeking a highly motivated and experienced Homeless Intervention Officer to join our award-nominated, forward-thinking Homelessness Intervention Team. You ll play a vital role in delivering a person-centred, prevention-focused service for vulnerable single people at risk of homelessness or rough sleeping. As part of the Crisis Intervention Team , you will manage a complex and varied caseload , offering high-quality advice and support in line with homelessness legislation. You ll also act as an advanced practitioner , contributing to the development of colleagues and promoting continuous professional learning. Key Responsibilities Manage a personal caseload of complex homelessness cases under: Homelessness Reduction Act 2017 Housing Act 1996 (Part VII) Equality Act 2010 and related legislation Provide expert, early intervention and prevention advice to individuals facing homelessness. Support team development by: Coaching and mentoring colleagues Promoting learning and best practice Supporting case reviews and ensuring decision-making quality Act as a point of contact for complex queries and escalations , particularly in the absence of senior staff. Participate in the Out of Hours homelessness service rota . Contribute to service-wide performance objectives , innovation, and continuous improvement. Support the Team Leader and Senior Officer with delegated responsibilities , helping to maintain operational continuity. What We re Looking For You ll bring sound working knowledge of homelessness law and the broader housing and welfare landscape, including: Statutory frameworks such as landlord and tenant law, the Care Act, Children Act, and safeguarding. Excellent interpersonal and problem-solving skills to support both service users and colleagues. A calm, organised approach to managing a high-pressure, fast-paced caseload . A collaborative, developmental mindset, with a passion for quality service delivery . Confidence in supporting and guiding peers , even without formal line management duties. A commitment to reflective practice and a teaching-led team culture. Working Arrangements This is a hybrid role , with the flexibility to work from home. Regular office attendance in Dunstable is required to support in-person collaboration, team development, and service delivery. A full UK driving licence and access to a vehicle is essential for travel across Central Bedfordshire . Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Temporary Accommodation Officer Temp Contract Until End of November Based in Bristol Hybrid Working (Office, Remote & Community-Based) 16.45 PAYE OR £20.78 Umbrella Are you an experienced housing professional with a passion for supporting vulnerable households? Client Snapshot: We re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio. Vacancy Brief: Full-time, Monday to Friday, 37.5 hours per week Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella. Temp contract running until the end of November 2025 Based 2 3 days in the office, with some remote working available Remainder of the week will involve property visits across the community Focus areas include Voids, Lettings, Income Management and ASB Strong lettings admin and tenancy sign-up experience is highly desirable Must have a full UK driving license and access to a vehicle Enhanced DBS (Child & Adult Workforce) required Key Responsibilities: Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination Ensure effective communication with clients, internal departments, and external partners Support sustainable move-ons from temporary accommodation by providing tailored housing options advice Maintain accurate case files, contribute to service improvements and help meet team KPIs Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city Ideal Candidate Profile: Background in housing management, lettings, or tenancy sustainment Experience in handling ASB, income recovery, voids and property compliance Strong administrative skills, particularly around tenancy sign-ups and property onboarding Comfortable working independently in the community A proactive, organised team player with a commitment to customer-focused service delivery If you re available to start quickly and bring experience in housing management or temporary accommodation services we d love to hear from you. Relevant/Alternative Job Titles for Search: Housing Options Officer Lettings Officer Temporary Accommodation Support Officer Housing Support Worker Tenancy Sustainment Officer Housing Officer Homelessness Officer Property Management Officer Accommodation Officer Void Coordinator Income Recovery Officer Social Housing Officer Housing Caseworker Homeless Prevention Officer Community Housing Officer Supported Housing Officer ASB and Housing Officer Lettings Administrator Move-on Coordinator
May 30, 2025
Contractor
Temporary Accommodation Officer Temp Contract Until End of November Based in Bristol Hybrid Working (Office, Remote & Community-Based) 16.45 PAYE OR £20.78 Umbrella Are you an experienced housing professional with a passion for supporting vulnerable households? Client Snapshot: We re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio. Vacancy Brief: Full-time, Monday to Friday, 37.5 hours per week Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella. Temp contract running until the end of November 2025 Based 2 3 days in the office, with some remote working available Remainder of the week will involve property visits across the community Focus areas include Voids, Lettings, Income Management and ASB Strong lettings admin and tenancy sign-up experience is highly desirable Must have a full UK driving license and access to a vehicle Enhanced DBS (Child & Adult Workforce) required Key Responsibilities: Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination Ensure effective communication with clients, internal departments, and external partners Support sustainable move-ons from temporary accommodation by providing tailored housing options advice Maintain accurate case files, contribute to service improvements and help meet team KPIs Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city Ideal Candidate Profile: Background in housing management, lettings, or tenancy sustainment Experience in handling ASB, income recovery, voids and property compliance Strong administrative skills, particularly around tenancy sign-ups and property onboarding Comfortable working independently in the community A proactive, organised team player with a commitment to customer-focused service delivery If you re available to start quickly and bring experience in housing management or temporary accommodation services we d love to hear from you. Relevant/Alternative Job Titles for Search: Housing Options Officer Lettings Officer Temporary Accommodation Support Officer Housing Support Worker Tenancy Sustainment Officer Housing Officer Homelessness Officer Property Management Officer Accommodation Officer Void Coordinator Income Recovery Officer Social Housing Officer Housing Caseworker Homeless Prevention Officer Community Housing Officer Supported Housing Officer ASB and Housing Officer Lettings Administrator Move-on Coordinator
We are seeking a proactive and experienced Housing Register Officer to support a dynamic housing service in managing the allocation of homes and providing vital support to individuals and families in need. You will play a critical role in assessing housing applications, managing allocations, and ensuring that housing services are delivered efficiently, fairly, and in line with regulations. This role is perfect for someone with a strong background in housing needs, allocations, and homelessness prevention, who is passionate about making a difference in the community. Key Responsibilities Application Assessment: Process and assess applications for the housing register, ensuring they meet eligibility criteria. Housing Advice: Provide clear advice to applicants, including alternative housing options such as mutual exchanges, private sector housing, and mobility schemes. Allocations Management: Allocate permanent and temporary homes through choice-based lettings and direct matching, ensuring properties are offered fairly and in line with housing policies. Verification: Confirm applicants' circumstances, including finances, eligibility, and local connection, conducting interviews and home visits as needed. Specialist Matching: Match applicants with specific needs, such as those requiring accessible housing, hospital discharges, or management transfers. Work with Occupational Therapy teams and other agencies to ensure appropriate placements. Policy Compliance: Use knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017, to ensure decisions comply with legal and policy requirements. Customer Engagement: Notify applicants of decisions on their housing applications, providing transparent and empathetic communication. Temporary Accommodation: Allocate temporary accommodation or private rented properties to prevent homelessness and discharge housing duties effectively. Record Keeping: Maintain accurate records on housing systems, ensuring all actions are documented and auditable. About You Strong understanding of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and Welfare Reform Act. Experience in housing allocations, homelessness prevention, and housing advice. Familiarity with housing systems and processes, including voids management, allocations, and lettings. Excellent communication and interpersonal skills, with the ability to provide clear advice to diverse audiences. Strong organizational and time-management abilities, capable of handling a busy and varied workload. Analytical and problem-solving skills, with a focus on finding effective housing solutions. Proficient in IT systems and data management to maintain accurate records and generate reports. Knowledge of safeguarding policies and the ability to address complex cases involving vulnerable individuals. If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 30, 2025
Contractor
We are seeking a proactive and experienced Housing Register Officer to support a dynamic housing service in managing the allocation of homes and providing vital support to individuals and families in need. You will play a critical role in assessing housing applications, managing allocations, and ensuring that housing services are delivered efficiently, fairly, and in line with regulations. This role is perfect for someone with a strong background in housing needs, allocations, and homelessness prevention, who is passionate about making a difference in the community. Key Responsibilities Application Assessment: Process and assess applications for the housing register, ensuring they meet eligibility criteria. Housing Advice: Provide clear advice to applicants, including alternative housing options such as mutual exchanges, private sector housing, and mobility schemes. Allocations Management: Allocate permanent and temporary homes through choice-based lettings and direct matching, ensuring properties are offered fairly and in line with housing policies. Verification: Confirm applicants' circumstances, including finances, eligibility, and local connection, conducting interviews and home visits as needed. Specialist Matching: Match applicants with specific needs, such as those requiring accessible housing, hospital discharges, or management transfers. Work with Occupational Therapy teams and other agencies to ensure appropriate placements. Policy Compliance: Use knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017, to ensure decisions comply with legal and policy requirements. Customer Engagement: Notify applicants of decisions on their housing applications, providing transparent and empathetic communication. Temporary Accommodation: Allocate temporary accommodation or private rented properties to prevent homelessness and discharge housing duties effectively. Record Keeping: Maintain accurate records on housing systems, ensuring all actions are documented and auditable. About You Strong understanding of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and Welfare Reform Act. Experience in housing allocations, homelessness prevention, and housing advice. Familiarity with housing systems and processes, including voids management, allocations, and lettings. Excellent communication and interpersonal skills, with the ability to provide clear advice to diverse audiences. Strong organizational and time-management abilities, capable of handling a busy and varied workload. Analytical and problem-solving skills, with a focus on finding effective housing solutions. Proficient in IT systems and data management to maintain accurate records and generate reports. Knowledge of safeguarding policies and the ability to address complex cases involving vulnerable individuals. If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Asylum & Review Housing Options Officer Rugby Contract £30 per hour Limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Senior Asylum & Review Housing Options Officer. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. PLEASE ONLY apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Mar 18, 2025
Contractor
Senior Asylum & Review Housing Options Officer Rugby Contract £30 per hour Limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Senior Asylum & Review Housing Options Officer. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. PLEASE ONLY apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Do you have experience as a housing coordinator? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I'm excited to be able to recruit for Enfield Council who are looking for an experienced applicant to join an expanding move-on team! As a Housing Coordinator in the move on team you will be working with those already in temporary accommodation with the goal of moving them to their very own personal accommodation. Because of this, you will be at the very fore front of reducing the number of homeless or vulnerable people within your community. Main Duties Include: Provide a quality service of housing options, advice, and homeless prevention casework to fulfil the authority's statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996. Have experience with various tools to prevent homelessness such as: HomeFinder Scheme, Discretionary Hardship Payments, and court representation to prevent homelessness. This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas then apply today!
Mar 08, 2025
Contractor
Do you have experience as a housing coordinator? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I'm excited to be able to recruit for Enfield Council who are looking for an experienced applicant to join an expanding move-on team! As a Housing Coordinator in the move on team you will be working with those already in temporary accommodation with the goal of moving them to their very own personal accommodation. Because of this, you will be at the very fore front of reducing the number of homeless or vulnerable people within your community. Main Duties Include: Provide a quality service of housing options, advice, and homeless prevention casework to fulfil the authority's statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996. Have experience with various tools to prevent homelessness such as: HomeFinder Scheme, Discretionary Hardship Payments, and court representation to prevent homelessness. This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas then apply today!
Are you an experienced Housing Needs Officer who can carry out part 7 assessments and advice homeless clients accordingly? My client offers the candidate good working conditions with a comfortable workload in order to carry out all aspects of a Housing Needs Officer. Strong knowledge of the Homeless Reduction Act 2017 including issuing Section 184s is required. The team is looking for an experienced candidate who can hit the ground running amongst knowledgeable peers. Candidates will successfully carry out initial assessments providing homeless relief and prevention throughout. The manager understandings the pressures of the roles and is keen to support all team members Skills and Experience: Experience carrying out Triage assessments on Single Homeless clients all the way from prevention through to relief JIGSAW system knowledge Strong knowledge of the Housing Act 1996 and Homeless Reduction Act 2017 including Section 184 Experience dealing with vulnerable clients that have lost their property and in need of relief. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management are willing to help all case managers be the best they can possibly be along with a strong hour rate! If you are interested and have the desired skills and experience, apply today! Make sure to include your contact details and I will be in touch.
Mar 08, 2025
Contractor
Are you an experienced Housing Needs Officer who can carry out part 7 assessments and advice homeless clients accordingly? My client offers the candidate good working conditions with a comfortable workload in order to carry out all aspects of a Housing Needs Officer. Strong knowledge of the Homeless Reduction Act 2017 including issuing Section 184s is required. The team is looking for an experienced candidate who can hit the ground running amongst knowledgeable peers. Candidates will successfully carry out initial assessments providing homeless relief and prevention throughout. The manager understandings the pressures of the roles and is keen to support all team members Skills and Experience: Experience carrying out Triage assessments on Single Homeless clients all the way from prevention through to relief JIGSAW system knowledge Strong knowledge of the Housing Act 1996 and Homeless Reduction Act 2017 including Section 184 Experience dealing with vulnerable clients that have lost their property and in need of relief. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management are willing to help all case managers be the best they can possibly be along with a strong hour rate! If you are interested and have the desired skills and experience, apply today! Make sure to include your contact details and I will be in touch.
A Local Authority is looking for a Homelessness Prevention Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Triaging cases for Asylum Seekers and Refugees. Liaising with Private Landlords and conducting Affordability Assessments. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within a Kent Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. If this role is of interest to you, please email me your most up to date CV or call (phone number removed). Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Mar 07, 2025
Contractor
A Local Authority is looking for a Homelessness Prevention Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Triaging cases for Asylum Seekers and Refugees. Liaising with Private Landlords and conducting Affordability Assessments. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within a Kent Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. If this role is of interest to you, please email me your most up to date CV or call (phone number removed). Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector. You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council. You will be the single point of contact for Children & Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council. You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&B). About You You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations. You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems. You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions. You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: HHSRS Trained Desirable. Essential for The Role: Basic DBS Closing date: 10 March 2025.
Mar 07, 2025
Full time
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. About The Role This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector. You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council. You will be the single point of contact for Children & Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council. You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&B). About You You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations. You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems. You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions. You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data. You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Qualifications: HHSRS Trained Desirable. Essential for The Role: Basic DBS Closing date: 10 March 2025.
Job Title: Senior Asylum & Review Housing Options Officer Location: Rugby Borough Council Rate: 30 per hour Working Hours: 37 hours Assignment Duration: Full-time, 3 months (potential for extension) Hybrid Working: Once or twice a week in the office About the Role Rugby Borough Council is seeking an experienced Senior Asylum & Review Housing Options Officer to join our Housing Options team. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. If you are passionate about making a difference and have the experience to succeed in this role, we would love to hear from you.
Mar 06, 2025
Seasonal
Job Title: Senior Asylum & Review Housing Options Officer Location: Rugby Borough Council Rate: 30 per hour Working Hours: 37 hours Assignment Duration: Full-time, 3 months (potential for extension) Hybrid Working: Once or twice a week in the office About the Role Rugby Borough Council is seeking an experienced Senior Asylum & Review Housing Options Officer to join our Housing Options team. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. If you are passionate about making a difference and have the experience to succeed in this role, we would love to hear from you.
