We are working with a proactive London local authority to recruit an experienced Housing Options Adviser to join their busy Housing Services team. This is an exciting opportunity for a skilled housing professional to work at the heart of homelessness prevention, helping to protect some of the most vulnerable members of the community. You will play a vital frontline role, providing detailed housing advice, assessing statutory duties, and exploring all possible options to prevent homelessness. If you're confident handling complex cases, conducting interviews, negotiating with landlords, and working in a fast-paced local authority setting, this could be an excellent next step in your housing career. This is a contract position offering hybrid working and a supportive team environment. The Role Interview and assess individuals who are homeless or threatened with homelessness. Prevent homelessness by promoting private sector housing options and early interventions. Assess homelessness applications in accordance with Part VII of the Housing Act 1996 (as amended). Draft statutory decision letters under supervision, citing relevant legislation and case law. Conduct home visits and gather detailed applicant statements and evidence, including priority need, intentionality, and local connection. Engage with landlords, agents, and partner agencies to prevent evictions and resolve housing issues. Provide lawful advice to non-priority homeless individuals and assist with finding alternative housing solutions. Handle complaints of illegal eviction or harassment, referring for further casework or enforcement where appropriate. Key Requirements Strong understanding of relevant housing legislation, including the Housing Acts 1985, 1988, 1996, and 2004, the Homelessness Act 2002, and the Protection from Eviction Act 1977. Practical experience in a frontline housing advice, homelessness prevention, or statutory housing assessment role. Ability to assess housing need under the Housing Act 1996 Part VII, including eligibility, priority need, intentionality, and local connection. Excellent communication and negotiation skills - both written and verbal - with experience drafting clear and lawful decision letters. Experience conducting detailed interviews and managing complex, sensitive casework. Comfortable working with vulnerable clients, landlords, and external agencies. Awareness of tenancy relations and the legal framework around eviction and harassment. Commitment to equality, customer service, and safe working practices. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 13, 2025
Contractor
We are working with a proactive London local authority to recruit an experienced Housing Options Adviser to join their busy Housing Services team. This is an exciting opportunity for a skilled housing professional to work at the heart of homelessness prevention, helping to protect some of the most vulnerable members of the community. You will play a vital frontline role, providing detailed housing advice, assessing statutory duties, and exploring all possible options to prevent homelessness. If you're confident handling complex cases, conducting interviews, negotiating with landlords, and working in a fast-paced local authority setting, this could be an excellent next step in your housing career. This is a contract position offering hybrid working and a supportive team environment. The Role Interview and assess individuals who are homeless or threatened with homelessness. Prevent homelessness by promoting private sector housing options and early interventions. Assess homelessness applications in accordance with Part VII of the Housing Act 1996 (as amended). Draft statutory decision letters under supervision, citing relevant legislation and case law. Conduct home visits and gather detailed applicant statements and evidence, including priority need, intentionality, and local connection. Engage with landlords, agents, and partner agencies to prevent evictions and resolve housing issues. Provide lawful advice to non-priority homeless individuals and assist with finding alternative housing solutions. Handle complaints of illegal eviction or harassment, referring for further casework or enforcement where appropriate. Key Requirements Strong understanding of relevant housing legislation, including the Housing Acts 1985, 1988, 1996, and 2004, the Homelessness Act 2002, and the Protection from Eviction Act 1977. Practical experience in a frontline housing advice, homelessness prevention, or statutory housing assessment role. Ability to assess housing need under the Housing Act 1996 Part VII, including eligibility, priority need, intentionality, and local connection. Excellent communication and negotiation skills - both written and verbal - with experience drafting clear and lawful decision letters. Experience conducting detailed interviews and managing complex, sensitive casework. Comfortable working with vulnerable clients, landlords, and external agencies. Awareness of tenancy relations and the legal framework around eviction and harassment. Commitment to equality, customer service, and safe working practices. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Refugee Resettlement Housing and Move-On Advisor M570 Salary: Grade E £30,559 to £32,654.00 p.a. Term: Fixed-term until 31st December 2025, with possibility to extend Working Hours: Full-time (37 hours per week) Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values. An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation. The role The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness. The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions. So, if you have: Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines Experience of homelessness prevention and housing advice Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work then this role might be for you. If you have any questions, please contact Emma Moonlight for an informal chat about the role. Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations. The successful applicant will be subject to a basic DBS check. Secondments will be considered. Please ensure you have your Line Manager s approval to apply. What we offer Agile working for many roles Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays Most services are closed over Christmas Opportunities for professional development linked to many roles Access to the Local Government Pension Scheme Free parking The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. We have signed the Armed Forces Covenant (AFC) and have achieved the AFC s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. Find out more about this role and who we are by visiting our website. No agencies please. Closing date: 16/06/25
Jun 09, 2025
Full time
Refugee Resettlement Housing and Move-On Advisor M570 Salary: Grade E £30,559 to £32,654.00 p.a. Term: Fixed-term until 31st December 2025, with possibility to extend Working Hours: Full-time (37 hours per week) Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy. We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values. An exciting new opportunity has arisen to join the Refugee Resettlement Team to help Afghans living in transitional accommodation to source settled accommodation. The role The Refugee Housing and Move-On Advisor will be responsible for providing an effective and holistic housing support service to Afghans housed in transitional accommodation. The Officer will provide advice, assistance and support to Afghan households to understand their housing options and to search for suitable and affordable properties in the private rented sector in order to prevent and relieve homelessness. The service will be provided through a combination of workshops, drop-in clinics and targeted one-to-one and group outreach support sessions. So, if you have: Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines Experience of homelessness prevention and housing advice Current knowledge of Local Authority homeless and housing register application processes and welfare benefits and entitlements Good verbal and written communication skills and the ability to build strong working relationships with private landlords and external organisations Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work then this role might be for you. If you have any questions, please contact Emma Moonlight for an informal chat about the role. Please note that this job requires the post holder to work across the Borough and attend meetings at various different locations. The successful applicant will be subject to a basic DBS check. Secondments will be considered. Please ensure you have your Line Manager s approval to apply. What we offer Agile working for many roles Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays Most services are closed over Christmas Opportunities for professional development linked to many roles Access to the Local Government Pension Scheme Free parking The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. We have signed the Armed Forces Covenant (AFC) and have achieved the AFC s Employer Recognition Gold Award. Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. Find out more about this role and who we are by visiting our website. No agencies please. Closing date: 16/06/25
Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice? We are: - Self-funded! We don't bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets. - Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people's lives. - Connected! We work from home as part of a strong Regional & National team and manage our own diaries accordingly. - Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support. This is an exciting opportunity to join our dynamic team at the Royal British Legion. As a Benefits, Debt and Money Advisor you will provide expert guidance to those facing financial difficulties. Through face-to-face, telephone, and email interactions, you'll offer tailored advice on legal rights, debt solutions, and benefits entitlements. What you'll do: - Provide specialist debt casework, ensuring compliance with FCA regulations. - Conduct benefit calculations and maximise income opportunities - Provide specialist level welfare benefits casework including the preparation of written submissions and representation at first tier tribunal (full training provided when progressing to dual specialism) - Advocate for clients by drafting letters, gathering medical evidence, and researching case law. - Maintain accurate case records for continuity, reporting, and analysis. - Build strong relationships with MOD, DWP, NHS, local authorities, and service charities. - Stay up to date with changes in debt and social security legislation. - Deliver a holistic, person-centred service, ensuring coordinated support. - Manage referrals and caseloads to provide timely assistance. RBL offers a holistic Benefits & Debt advice service, with the expectation that the successful candidate will develop knowledge, skills & experience in welfare benefits (full training and supervision provided) to be able to support clients in challenging social security benefit decisions via the appeals process. The role is homebased with occasional travel required throughout East and West Midlands. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in London, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses. Living within the East or West Midlands area is essential in being able to undertake this role. This position is also subject to pre-employment checks including an Enhanced DBS check. What we're looking for: - Experience in debt advice and FCA compliance - Knowledge of welfare benefits and benefit calculations - Ability to manage your own caseload - Proficiency in Microsoft Office and case management systems - Money Advice Practice Certificate (or equivalent) or debt advice experience - Accredited / Associate Membership of the Institute of Money Advisors Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 05, 2025
Full time
Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice? We are: - Self-funded! We don't bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets. - Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people's lives. - Connected! We work from home as part of a strong Regional & National team and manage our own diaries accordingly. - Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support. This is an exciting opportunity to join our dynamic team at the Royal British Legion. As a Benefits, Debt and Money Advisor you will provide expert guidance to those facing financial difficulties. Through face-to-face, telephone, and email interactions, you'll offer tailored advice on legal rights, debt solutions, and benefits entitlements. What you'll do: - Provide specialist debt casework, ensuring compliance with FCA regulations. - Conduct benefit calculations and maximise income opportunities - Provide specialist level welfare benefits casework including the preparation of written submissions and representation at first tier tribunal (full training provided when progressing to dual specialism) - Advocate for clients by drafting letters, gathering medical evidence, and researching case law. - Maintain accurate case records for continuity, reporting, and analysis. - Build strong relationships with MOD, DWP, NHS, local authorities, and service charities. - Stay up to date with changes in debt and social security legislation. - Deliver a holistic, person-centred service, ensuring coordinated support. - Manage referrals and caseloads to provide timely assistance. RBL offers a holistic Benefits & Debt advice service, with the expectation that the successful candidate will develop knowledge, skills & experience in welfare benefits (full training and supervision provided) to be able to support clients in challenging social security benefit decisions via the appeals process. The role is homebased with occasional travel required throughout East and West Midlands. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in London, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses. Living within the East or West Midlands area is essential in being able to undertake this role. This position is also subject to pre-employment checks including an Enhanced DBS check. What we're looking for: - Experience in debt advice and FCA compliance - Knowledge of welfare benefits and benefit calculations - Ability to manage your own caseload - Proficiency in Microsoft Office and case management systems - Money Advice Practice Certificate (or equivalent) or debt advice experience - Accredited / Associate Membership of the Institute of Money Advisors Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you passionate about making a real difference in people's lives? Join The Royal British Legion as an Advocacy and Complex Needs Advisor. In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives. The Royal British Legion's Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As an Advocacy and Complex Needs Advisor, you will: - Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records. - To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation. - Complete face-to-face visits at the beneficiaries' home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs. - Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan. - Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively. - Help beneficiaries stay connected and maintain engagement with services that provide professional interventions. - Offer essential emotional and practical support to beneficiaries awaiting assessments from other services. - Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children. - Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards. - Perform other duties related to the role as requested by your line manager or Head of Department/Divisions. If you're ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives. Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices. This job requires a DBS check at Enhanced level. Employee benefits include: - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Jun 04, 2025
Full time
Are you passionate about making a real difference in people's lives? Join The Royal British Legion as an Advocacy and Complex Needs Advisor. In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives. The Royal British Legion's Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As an Advocacy and Complex Needs Advisor, you will: - Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records. - To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation. - Complete face-to-face visits at the beneficiaries' home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs. - Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan. - Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively. - Help beneficiaries stay connected and maintain engagement with services that provide professional interventions. - Offer essential emotional and practical support to beneficiaries awaiting assessments from other services. - Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children. - Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards. - Perform other duties related to the role as requested by your line manager or Head of Department/Divisions. If you're ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives. Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices. This job requires a DBS check at Enhanced level. Employee benefits include: - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Barnsley, with regular travel across South Yorkshire Ref: EAL-251 Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets? If so, join St Giles as an Employment Advisor , where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment. You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities. We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders. Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role. What we are looking for Experience providing a person-led support service that responds to individual s employment and wider needs and aspirations Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types Minimum Level 3 Advice and Guidance qualification or equivalent Ability to holistically support those who face multiple and complex barriers to employment In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes Experience of monitoring, evidencing and reporting on work with clients Exceptional interpersonal, negotiation and communication skills, written and verbal Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. To apply, please visit our website. Closing date: Rolling basis until role is filled Interview date : Rolling Basis
Jun 04, 2025
Full time
Barnsley, with regular travel across South Yorkshire Ref: EAL-251 Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets? If so, join St Giles as an Employment Advisor , where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment. You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities. We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders. Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role. What we are looking for Experience providing a person-led support service that responds to individual s employment and wider needs and aspirations Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types Minimum Level 3 Advice and Guidance qualification or equivalent Ability to holistically support those who face multiple and complex barriers to employment In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes Experience of monitoring, evidencing and reporting on work with clients Exceptional interpersonal, negotiation and communication skills, written and verbal Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. To apply, please visit our website. Closing date: Rolling basis until role is filled Interview date : Rolling Basis
An exciting opportunity has emerged for a Temporary Accommodation Advisor to join the homelessness department at one of Adecco's key public sector clients in the West Midlands, in a full time (37 hours each week, Monday to Friday) temporary assignment, initially until 1st October 2025. The successful candidate will be responsible for providing an excellent customer focused temporary accommodation service for homeless applicants. It is a hybrid role with some working from home but candidates must be flexible on working from the office in Solihull when required. In addition, a car user is essential as the role involves visits to temporary accommodation properties/sites. Therefore we are looking for housing professionals that have the following experience/expertise: Providing support to Housing Options Officers and team leaders which may involve conducting home visits to verify homelessness where you will be expected to mediate and be able to utilise your negotiation and influencing skills to prevent the customer from having to leave. It could also include negotiating with Landlords where the customer is being asked to leave a tenancy. Securing temporary accommodation for homeless clients. This will involve liaising and negotiating with accommodation providers to secure a provision for the homeless persons. Assisting with clerical and any associated administrative duties across the service including medical applications, processing and assisting customers with completion of forms. Preparing and serving notices to quit to those customers in temporary accommodation where our client is seeking possession. This will also include home visits where the customer is not able to attend our client's offices in person. Providing support on the provision of temporary accommodation. This includes ensuring temporary accommodation is equipped and suitably available for allocation and the management of information and data associated to these functions. Travelling to temporary accommodation properties to carry out voids and 100% checks. Completing licence agreements with prospective occupants and ensuring housing benefit applications are registered online to maximise income generation. Please note, a proactive and preventive approach to preventing homelessness and supporting customers to sustain their current home is key for this role. Only applicants who feel they meet the above criteria and are comfortable working in and around the Solihull area of the West Midlands need apply. Interviews will take place virtually in mid June 2025.
Jun 04, 2025
Seasonal
An exciting opportunity has emerged for a Temporary Accommodation Advisor to join the homelessness department at one of Adecco's key public sector clients in the West Midlands, in a full time (37 hours each week, Monday to Friday) temporary assignment, initially until 1st October 2025. The successful candidate will be responsible for providing an excellent customer focused temporary accommodation service for homeless applicants. It is a hybrid role with some working from home but candidates must be flexible on working from the office in Solihull when required. In addition, a car user is essential as the role involves visits to temporary accommodation properties/sites. Therefore we are looking for housing professionals that have the following experience/expertise: Providing support to Housing Options Officers and team leaders which may involve conducting home visits to verify homelessness where you will be expected to mediate and be able to utilise your negotiation and influencing skills to prevent the customer from having to leave. It could also include negotiating with Landlords where the customer is being asked to leave a tenancy. Securing temporary accommodation for homeless clients. This will involve liaising and negotiating with accommodation providers to secure a provision for the homeless persons. Assisting with clerical and any associated administrative duties across the service including medical applications, processing and assisting customers with completion of forms. Preparing and serving notices to quit to those customers in temporary accommodation where our client is seeking possession. This will also include home visits where the customer is not able to attend our client's offices in person. Providing support on the provision of temporary accommodation. This includes ensuring temporary accommodation is equipped and suitably available for allocation and the management of information and data associated to these functions. Travelling to temporary accommodation properties to carry out voids and 100% checks. Completing licence agreements with prospective occupants and ensuring housing benefit applications are registered online to maximise income generation. Please note, a proactive and preventive approach to preventing homelessness and supporting customers to sustain their current home is key for this role. Only applicants who feel they meet the above criteria and are comfortable working in and around the Solihull area of the West Midlands need apply. Interviews will take place virtually in mid June 2025.
Join Our Team as a Housing Options Advisor! Location: Kingswood, Bristol Contract Type: Temporary Hourly Rate: 17.29 Working Pattern: Full Time - Hybrid This role is hybrid working, however there will be a duty rota requiring face to face work at the Kingswood Civic Centre 1-2 times weekly. Are you passionate about helping people find their homes? Do you thrive in a supportive environment where your skills can truly make a difference? If so, we have the perfect opportunity for you! For this role you must be able to demonstrate knowledge of relevant legislation including Housing Act 1996 Part VII, landlord and tenant law and civil procedures and of working within rehousing policies About the Role As a Housing Options Advisor, you will play a vital role in supporting individuals and families facing housing challenges in South Gloucestershire. Under the guidance of the Housing Options Team Leader, you will provide front-line housing advice and homelessness services to those in need. This is a fantastic opportunity to use your expertise to make a real impact! Key Responsibilities: Conduct thorough assessments for customers seeking housing advice. Identify individuals at risk of homelessness and guide them through the process. Compile financial and social assessments to develop tailored housing plans. Issue decisions on homelessness applications and provide ongoing support. Ensure safeguarding issues are addressed with appropriate referrals. Maintain accurate records and keep systems updated. About the Team Join a dedicated and dynamic Housing Advice and Options team! Our mission is clear: to prevent homelessness and provide comprehensive support to those seeking housing solutions. You'll work collaboratively with a passionate group of professionals committed to making a difference in our community. What We're Looking For: You will have experience of working in a housing, homelessness, or related environment and ideally have, or be working towards, a professional/technical qualification. Demonstrate knowledge of relevant legislation including Housing Act 1996 Part VII, landlord and tenant law and civil procedures and of working within rehousing policies. An ability to carry out financial assessments related to housing options and have proven IT skills in using databases, Microsoft Office, the internet and electronic mailing. Demonstrate a working understanding of housing remedies and good experience of delivering housing access and homelessness services to vulnerable people and minority groups. Demonstrate that you can make decisions within your level of responsibility and respond to urgent requests for assistance. Demonstrate your ability to establish good relationships with customers and other statutory/voluntary bodies and other officers at different levels to negotiate and influence outcomes for customers. An ability to give clear information and to empathise with customers and deal with enquiries sensitively and record information accurately Our client is committed to diversity and inclusion and welcomes applications from all backgrounds. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 30, 2025
Seasonal
Join Our Team as a Housing Options Advisor! Location: Kingswood, Bristol Contract Type: Temporary Hourly Rate: 17.29 Working Pattern: Full Time - Hybrid This role is hybrid working, however there will be a duty rota requiring face to face work at the Kingswood Civic Centre 1-2 times weekly. Are you passionate about helping people find their homes? Do you thrive in a supportive environment where your skills can truly make a difference? If so, we have the perfect opportunity for you! For this role you must be able to demonstrate knowledge of relevant legislation including Housing Act 1996 Part VII, landlord and tenant law and civil procedures and of working within rehousing policies About the Role As a Housing Options Advisor, you will play a vital role in supporting individuals and families facing housing challenges in South Gloucestershire. Under the guidance of the Housing Options Team Leader, you will provide front-line housing advice and homelessness services to those in need. This is a fantastic opportunity to use your expertise to make a real impact! Key Responsibilities: Conduct thorough assessments for customers seeking housing advice. Identify individuals at risk of homelessness and guide them through the process. Compile financial and social assessments to develop tailored housing plans. Issue decisions on homelessness applications and provide ongoing support. Ensure safeguarding issues are addressed with appropriate referrals. Maintain accurate records and keep systems updated. About the Team Join a dedicated and dynamic Housing Advice and Options team! Our mission is clear: to prevent homelessness and provide comprehensive support to those seeking housing solutions. You'll work collaboratively with a passionate group of professionals committed to making a difference in our community. What We're Looking For: You will have experience of working in a housing, homelessness, or related environment and ideally have, or be working towards, a professional/technical qualification. Demonstrate knowledge of relevant legislation including Housing Act 1996 Part VII, landlord and tenant law and civil procedures and of working within rehousing policies. An ability to carry out financial assessments related to housing options and have proven IT skills in using databases, Microsoft Office, the internet and electronic mailing. Demonstrate a working understanding of housing remedies and good experience of delivering housing access and homelessness services to vulnerable people and minority groups. Demonstrate that you can make decisions within your level of responsibility and respond to urgent requests for assistance. Demonstrate your ability to establish good relationships with customers and other statutory/voluntary bodies and other officers at different levels to negotiate and influence outcomes for customers. An ability to give clear information and to empathise with customers and deal with enquiries sensitively and record information accurately Our client is committed to diversity and inclusion and welcomes applications from all backgrounds. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 30, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are a dynamic and forward-thinking housing team based in West London, looking to expand with two like-minded caseworkers. Our team has a strong history of delivering innovative and responsive advice, focusing on practical solutions for Londoners facing housing challenges. We are seeking individuals with recent experience as caseworkers, specifically in advising clients on housing matters such as possession proceedings, homelessness eligibility, and securing suitable accommodation. We value energy, a willingness to learn, and a commitment to exploring new ideas to improve our services. To succeed in this role, you should have solid knowledge and experience in housing advice and casework, along with the drive to further develop your expertise. For the right candidate, we are happy to provide additional training to support professional growth. Nucleus Legal Advice Centre is an accredited provider of specialist advice in debt, housing, and welfare benefits.
Mar 06, 2025
Full time
We are a dynamic and forward-thinking housing team based in West London, looking to expand with two like-minded caseworkers. Our team has a strong history of delivering innovative and responsive advice, focusing on practical solutions for Londoners facing housing challenges. We are seeking individuals with recent experience as caseworkers, specifically in advising clients on housing matters such as possession proceedings, homelessness eligibility, and securing suitable accommodation. We value energy, a willingness to learn, and a commitment to exploring new ideas to improve our services. To succeed in this role, you should have solid knowledge and experience in housing advice and casework, along with the drive to further develop your expertise. For the right candidate, we are happy to provide additional training to support professional growth. Nucleus Legal Advice Centre is an accredited provider of specialist advice in debt, housing, and welfare benefits.
Oscar Underhill Recruitment Solutions Ltd
City, Birmingham
Supported Housing Officer Full Time Vacancy Home Based Covering West Midlands and Northwest £19.01 Umbrella Sociable Working Hours Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: My client is looking for a Supported Housing Officer The job role is until August 2025 with the view to go permanent after a review. A full-time role, it is 35 hours per week. Working pattern is Monday Friday 9 5pm role. Pay Rate is £14.55 PAYE or £19.01 Umbrella Full UK Driver s License and access to a vehicle is required. The vacancy is home based with occasional visit to properties. Property portfolio is 250 properties within the Northwest and West Midlands areas. The role is subject to an Enhanced DBS check covering children and adult s workforce issued within the last 12 months of on the update service. Dealing with tenants of social housing. Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports and witness statements etc. The Responsibilities: As a Supported Housing Officer, you will be tasked with monitoring of all organisations rent accounts both current and former arrears and credit accounts in patch. In your job role, you will be taking direct action where arrears are accruing in line with organisation s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed. An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with organisations Welfare Benefit Advisor for any complex cases. In your role as a Supported Housing Officer, you will be responsible for preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy. Furthermore, you will liaise with ASB & Legal Advisor on any complex ASB. Housing Officer Generic Housing Officer Income Officer Rent Arrears Officer Income Recovery ASB Anti Social Behaviour Officer Income Arrears Officer Supported Housing Officer Tenancy Support Officer Tenancy Sustainment Officer Tenancy Services Officer Assistant Housing Manager Team Leader Deputy Housing Manager Supported Living Manager Housing Support Worker Floating Support Worker Senior Support worker Scheme Manager Tenancy Support Housing Support Tenancy Sustainment Independent Living Supported Housing Housing Project worker Full Time Supported Living Sheltered Scheme Homelessness Young People Substance Misuse Birmingham Wolverhampton Coventry Manchester Liverpool Blackpool Leicester Nottingham Northwest West Midlands East Midlands Community Support Charity Housing Association Local Authority
Mar 06, 2025
Full time
Supported Housing Officer Full Time Vacancy Home Based Covering West Midlands and Northwest £19.01 Umbrella Sociable Working Hours Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: My client is looking for a Supported Housing Officer The job role is until August 2025 with the view to go permanent after a review. A full-time role, it is 35 hours per week. Working pattern is Monday Friday 9 5pm role. Pay Rate is £14.55 PAYE or £19.01 Umbrella Full UK Driver s License and access to a vehicle is required. The vacancy is home based with occasional visit to properties. Property portfolio is 250 properties within the Northwest and West Midlands areas. The role is subject to an Enhanced DBS check covering children and adult s workforce issued within the last 12 months of on the update service. Dealing with tenants of social housing. Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports and witness statements etc. The Responsibilities: As a Supported Housing Officer, you will be tasked with monitoring of all organisations rent accounts both current and former arrears and credit accounts in patch. In your job role, you will be taking direct action where arrears are accruing in line with organisation s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed. An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with organisations Welfare Benefit Advisor for any complex cases. In your role as a Supported Housing Officer, you will be responsible for preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy. Furthermore, you will liaise with ASB & Legal Advisor on any complex ASB. Housing Officer Generic Housing Officer Income Officer Rent Arrears Officer Income Recovery ASB Anti Social Behaviour Officer Income Arrears Officer Supported Housing Officer Tenancy Support Officer Tenancy Sustainment Officer Tenancy Services Officer Assistant Housing Manager Team Leader Deputy Housing Manager Supported Living Manager Housing Support Worker Floating Support Worker Senior Support worker Scheme Manager Tenancy Support Housing Support Tenancy Sustainment Independent Living Supported Housing Housing Project worker Full Time Supported Living Sheltered Scheme Homelessness Young People Substance Misuse Birmingham Wolverhampton Coventry Manchester Liverpool Blackpool Leicester Nottingham Northwest West Midlands East Midlands Community Support Charity Housing Association Local Authority
We're looking for a kind, compassionate and resilient Hospital Independent Domestic Violence Advisor to join our Kent Family Service in Kent. £28,949.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim. They will also raise awareness of male domestic abuse with partners and within the community. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include: Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Attending all court and Case Management hearings with or as a representative for clients. Supporting clients to set personalised goals in the form of a Safety and Support Plan. Assisting in the recording and reporting of customer incidents. Creating a safety plan with clients. Developing productive relationships with partner organisations to improve service outcomes. Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues. Encouraging customers to attend relevant programmes when appropriate i.e Own My Life. This role's shift patterns is Mon- Fri: 9am-5pm This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: IDVA qualification Previous experience managing a caseload About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description
Mar 06, 2025
Full time
We're looking for a kind, compassionate and resilient Hospital Independent Domestic Violence Advisor to join our Kent Family Service in Kent. £28,949.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim. They will also raise awareness of male domestic abuse with partners and within the community. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include: Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork. Building supportive, trusting relationships with clients and creating a positive atmosphere. Knowledge of the criminal justice system. Understanding of Marac protocols. Regular attendance at Marac and completion of all Marac referrals. Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them. Working proactively with other members of the team to handle the service caseload and administrative responsibilities. Attending all court and Case Management hearings with or as a representative for clients. Supporting clients to set personalised goals in the form of a Safety and Support Plan. Assisting in the recording and reporting of customer incidents. Creating a safety plan with clients. Developing productive relationships with partner organisations to improve service outcomes. Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues. Encouraging customers to attend relevant programmes when appropriate i.e Own My Life. This role's shift patterns is Mon- Fri: 9am-5pm This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organized Able to apply the right balance of care and support dependant on the needs of the customer Thrives on change and enjoys dynamic diverse environments What you'll bring: Essential: IDVA qualification Previous experience managing a caseload About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description
JOB TITLE: Specialist Support Officer LOCATION: Ealing, West London, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 27.75 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside PURPOSE OF ROLE: To carry out assessments to identify housing related support needs of vulnerable clients. To identify the relevant floating support provider or supported accommodation to meet the client's needs. To refer the assessed clients to appropriate Supporting People funded Services Offering an advisory and sign posting service KEY ACCOUNTABILITIES: 1. To complete the Specialist Assessment form in order to identify the housing related needs and to risk assess the client, this may be the first official point of contact for all LBE vulnerable client groups and both statuary and non-statuary services 2. To carry out the assessment a mutual agreeable environment, this will include working in the community. 3. To information gather, and liaise the housing support process with the appropriate internal and external services, along-side social networks i.e., family/carers, to enable an effective and thorough assessment. 4. Work jointly with Housing Dept and supported accommodation providers to develop and maximise the take up of a range of effective housing solutions to ensure effective movement through supported housing into independent accommodation. 5. To refer clients to appropriate floating support or supported accommodation providers based on Specialist assessment. 6. To assist clients in identifying support needs and future goals and to sign post to services to meet those needs 7. To carry out specific admin tasks and record transactions in line with project procedures. 8. To attend seminars/training sessions as required in order to maintain an up to date level of knowledge in order to discharge the duties of the post with an optimum level of effectiveness. 9. To work with clients presenting a range of risks and needs from low to high in adherence to the lone working and health and safety policy. 10. To assist clients to maintain an active link with their external support agencies and to work alongside, develop and maintain contacts with relevant bodies, holding three-way meetings. 11. Carry out all functions in a manner consistent with the Council's policies on Customer Care 12. To participate in the provision of reports on cases for use in ombudsman enquiries, internal and external appeals and complaints. To also assist in ombudsman enquiries. 13. To allocate limited resources based on assessment and in line with strategic priorities 14. To assist in move - on including bidding and accompanied viewings if required. 15. Ability skills and knowledge to work on an Emergency Duty Rota. Experience of managing emergency situations with a variety of different clients groups in a housing context 16. To promote a housing options approach to service delivery working jointly with housing teams to maximise homelessness prevention and the take up of a range of short and long-term solutions to meet housing need 17. To advise applicants, providers, and other professionals about the assessment and rehousing process, to promote and explain the housing options available, and to ensure realistic expectations which maximise take-up of offers, customer satisfaction and efficiency of the allocations process. To inform all parties of offers of accommodation or of rejection of nominations and to advise on the implications of decisions. 18. Reply to telephone and written enquiries from service users, internal and external providers and their representatives, giving them advice and information. 19. To assist in the training (Shadowing) of new and existing staff in the area of Specialist Support 20. Promote and implement the Council's policies on Equal Opportunities, Diversity and Health and Safety by delivering, upholding and encouraging the highest standards of behaviour. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 21, 2025
Contractor
JOB TITLE: Specialist Support Officer LOCATION: Ealing, West London, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 27.75 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside PURPOSE OF ROLE: To carry out assessments to identify housing related support needs of vulnerable clients. To identify the relevant floating support provider or supported accommodation to meet the client's needs. To refer the assessed clients to appropriate Supporting People funded Services Offering an advisory and sign posting service KEY ACCOUNTABILITIES: 1. To complete the Specialist Assessment form in order to identify the housing related needs and to risk assess the client, this may be the first official point of contact for all LBE vulnerable client groups and both statuary and non-statuary services 2. To carry out the assessment a mutual agreeable environment, this will include working in the community. 3. To information gather, and liaise the housing support process with the appropriate internal and external services, along-side social networks i.e., family/carers, to enable an effective and thorough assessment. 4. Work jointly with Housing Dept and supported accommodation providers to develop and maximise the take up of a range of effective housing solutions to ensure effective movement through supported housing into independent accommodation. 5. To refer clients to appropriate floating support or supported accommodation providers based on Specialist assessment. 6. To assist clients in identifying support needs and future goals and to sign post to services to meet those needs 7. To carry out specific admin tasks and record transactions in line with project procedures. 8. To attend seminars/training sessions as required in order to maintain an up to date level of knowledge in order to discharge the duties of the post with an optimum level of effectiveness. 9. To work with clients presenting a range of risks and needs from low to high in adherence to the lone working and health and safety policy. 10. To assist clients to maintain an active link with their external support agencies and to work alongside, develop and maintain contacts with relevant bodies, holding three-way meetings. 11. Carry out all functions in a manner consistent with the Council's policies on Customer Care 12. To participate in the provision of reports on cases for use in ombudsman enquiries, internal and external appeals and complaints. To also assist in ombudsman enquiries. 13. To allocate limited resources based on assessment and in line with strategic priorities 14. To assist in move - on including bidding and accompanied viewings if required. 15. Ability skills and knowledge to work on an Emergency Duty Rota. Experience of managing emergency situations with a variety of different clients groups in a housing context 16. To promote a housing options approach to service delivery working jointly with housing teams to maximise homelessness prevention and the take up of a range of short and long-term solutions to meet housing need 17. To advise applicants, providers, and other professionals about the assessment and rehousing process, to promote and explain the housing options available, and to ensure realistic expectations which maximise take-up of offers, customer satisfaction and efficiency of the allocations process. To inform all parties of offers of accommodation or of rejection of nominations and to advise on the implications of decisions. 18. Reply to telephone and written enquiries from service users, internal and external providers and their representatives, giving them advice and information. 19. To assist in the training (Shadowing) of new and existing staff in the area of Specialist Support 20. Promote and implement the Council's policies on Equal Opportunities, Diversity and Health and Safety by delivering, upholding and encouraging the highest standards of behaviour. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 21, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
The Market Management Service was established to ensure that Enfield's private rented sector meets resident's needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services. The Housing Access Team will ensure the allocation of TA and PRS housing in line with the statutory homelessness framework and the priorities of the service. The Housing Access will manage a housing access register and coordinate PRS access to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the provision of effective Housing Access Team Advice and Casework and ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness framework The Housing Access Team will effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives The Housing Access Team will contribute to the effective management of the void and relet processes Dimensions including Structure Chart: 1. Annual budgetary amounts with which the role is either directly or indirectly concerned: N/A 2. Structure Chart: Page 2 of 10 Property Manager Last revised September 2020 3. Number of direct reports: N/A 4. Nature of reporting relationship between post holder and line manager Report to Housing Access Team Leader Attend relevant Service and Team Meetings Regular email correspondence and telephone contact with the Head of Market Management, Housing Advisory Service Management Team and Director (where required) 5. Any other relevant statistics Key Accountabilities: Insert the most important and frequent accountabilities first. (You are not restricted to eight accountabilities) Accountabilities 1. Provide advice, guidance, and training on Team issues to internal and external partners 2. Ensure all casework and housing data is accurately recorded on notes and IT systems 3. Ensure all housing meets required national and local standards and compliance 4. Contribute the efficient and effective management of voids and relets processes 5. Ensure all homelessness casework is delivered in line with the statutory homelessness framework 6. Provide accurate and relevant housing, welfare, homelessness advice and support to applicants 7. Any other duties reasonably requested by management 8. Carry out all accountabilities in compliance with the Council's Policies and Procedures 9. Ensure Housing Access Database is accurate and up-to-date 10. Ensure housing access processes and procedures and housing access data is used to improve PRS access and TA-move-on to applicants with more complex needs 11. Effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. 12. Ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness 13. Ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives 15. Provide advice and guidance about Housing Access issues to other Services and Teams in HAS and the wider Council and contribute to the induction and training of new staff 16. Write and issue statutory offers and statutory decision notifications, including discharge of duty notifications 17. Set up properties on IT systems 18. Liaise with supplier to arrange key collection and access to Sign-up and arranging key collection, or S188 duty discharge if required 19. Negotiate with suppliers to procure units 20. Set up and close down tenancies and rent accounts on systems in liaison with casework teams 21. Complete pre-allocation checks, including Right to Rent check 22. Accompany applicants with more complex need to viewings 23. Negotiating with tenants to take properties 24. Negotiation of void periods with suppliers, including Capital Letters 25. Arrange storage and removal service where required 26. Raise payments to suppliers Key Relationships (Internal and External): Internal: Council Housing Teams Managers across LBE TA Procurement Housing Assessment and Allocation Team Housing Options and Advice Team Voids, Repairs and Compliance Team Customer Services Centre Adult Social Care Community Safety Team Legal Services Environmental Health Councillors and MPs External: Landlords and Agents Police London Fire and Emergency Planning Authority Voluntary and Support Groups Contractors Housing Associations Partners Partner local authorities Probation Services, MAPPA Housing Associations/Registered Providers Third Sector organisations Property Manager Equality and Diversity: The Council has a strong commitment to achieving equality in its service to the community and the employment of people and expects all employees to understand, comply with and promote its policies in their own work. Health and Safety: The post holder shall ensure that the duties of the post are undertaken with due regard to the Council's Health and Safety Policy and to their personal responsibilities under the provisions of the Health and Safety at work Act 1974 and all other relevant subordinate legislation. For a more detailed definition of these responsibilities, refer to the current versions of the Corporate Health & Safety Policy, Group Safety Policy and employee information leaflet entitled "Health & Safety Policy; Guidance on Staff Health & Safety Responsibilities". Corporate Health and Safety Responsibilities All employees have personal responsibilities to take reasonable care for the health and safety of themselves and others. This means: 1. Understanding the hazards in the work they undertake; 2. Following safety rules and procedures; 3. Using work equipment, personal protective equipment, substances, and safety devices correctly; and 4. Working in accordance with the training provided and only undertaking tasks where appropriate training has been received. Employees shall co-operate with the Council by allowing it to comply with its duties towards them. This requires employees to: take part in safety training and risk assessments and suggest ways of reducing risks; and take part in emergency evacuation exercises. Employees shall report all accidents, 'near miss' incidents and work related ill health conditions to their manager/supervisor/team leader. Employees shall read the Corporate Health & Safety - Organisation Part B Policy to ascertain and understand their responsibilities as an employee, line manager, Assistant Director or Director of the Council. Information Security: In order to protect the confidentiality, integrity and availability of Council information, including information provided by customers, partner organisations, and other third parties, where applicable, employees will comply with the Council's Information Security Policy. Statement of Commitment to Safeguarding of Children and Vulnerable Adults through safer employment practice: Enfield Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment, and the Council will Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 14, 2025
Full time
The Market Management Service was established to ensure that Enfield's private rented sector meets resident's needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services. The Housing Access Team will ensure the allocation of TA and PRS housing in line with the statutory homelessness framework and the priorities of the service. The Housing Access will manage a housing access register and coordinate PRS access to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the provision of effective Housing Access Team Advice and Casework and ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness framework The Housing Access Team will effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. The Housing Access Team will ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives The Housing Access Team will contribute to the effective management of the void and relet processes Dimensions including Structure Chart: 1. Annual budgetary amounts with which the role is either directly or indirectly concerned: N/A 2. Structure Chart: Page 2 of 10 Property Manager Last revised September 2020 3. Number of direct reports: N/A 4. Nature of reporting relationship between post holder and line manager Report to Housing Access Team Leader Attend relevant Service and Team Meetings Regular email correspondence and telephone contact with the Head of Market Management, Housing Advisory Service Management Team and Director (where required) 5. Any other relevant statistics Key Accountabilities: Insert the most important and frequent accountabilities first. (You are not restricted to eight accountabilities) Accountabilities 1. Provide advice, guidance, and training on Team issues to internal and external partners 2. Ensure all casework and housing data is accurately recorded on notes and IT systems 3. Ensure all housing meets required national and local standards and compliance 4. Contribute the efficient and effective management of voids and relets processes 5. Ensure all homelessness casework is delivered in line with the statutory homelessness framework 6. Provide accurate and relevant housing, welfare, homelessness advice and support to applicants 7. Any other duties reasonably requested by management 8. Carry out all accountabilities in compliance with the Council's Policies and Procedures 9. Ensure Housing Access Database is accurate and up-to-date 10. Ensure housing access processes and procedures and housing access data is used to improve PRS access and TA-move-on to applicants with more complex needs 11. Effectively coordinate Housing Access activity to prevent and relieve homelessness, avoid new TA placements, and reduce TA through suitable final relief offers and PRSOs. 12. Ensure all offers of housing (TA & PRS) are made in line with the statutory homelessness 13. Ensure the rapid and lawful allocation of housing (TA & PRS) provided by partners, including Housing Gateway, Capital Letters, and other TA and PRS initiatives 15. Provide advice and guidance about Housing Access issues to other Services and Teams in HAS and the wider Council and contribute to the induction and training of new staff 16. Write and issue statutory offers and statutory decision notifications, including discharge of duty notifications 17. Set up properties on IT systems 18. Liaise with supplier to arrange key collection and access to Sign-up and arranging key collection, or S188 duty discharge if required 19. Negotiate with suppliers to procure units 20. Set up and close down tenancies and rent accounts on systems in liaison with casework teams 21. Complete pre-allocation checks, including Right to Rent check 22. Accompany applicants with more complex need to viewings 23. Negotiating with tenants to take properties 24. Negotiation of void periods with suppliers, including Capital Letters 25. Arrange storage and removal service where required 26. Raise payments to suppliers Key Relationships (Internal and External): Internal: Council Housing Teams Managers across LBE TA Procurement Housing Assessment and Allocation Team Housing Options and Advice Team Voids, Repairs and Compliance Team Customer Services Centre Adult Social Care Community Safety Team Legal Services Environmental Health Councillors and MPs External: Landlords and Agents Police London Fire and Emergency Planning Authority Voluntary and Support Groups Contractors Housing Associations Partners Partner local authorities Probation Services, MAPPA Housing Associations/Registered Providers Third Sector organisations Property Manager Equality and Diversity: The Council has a strong commitment to achieving equality in its service to the community and the employment of people and expects all employees to understand, comply with and promote its policies in their own work. Health and Safety: The post holder shall ensure that the duties of the post are undertaken with due regard to the Council's Health and Safety Policy and to their personal responsibilities under the provisions of the Health and Safety at work Act 1974 and all other relevant subordinate legislation. For a more detailed definition of these responsibilities, refer to the current versions of the Corporate Health & Safety Policy, Group Safety Policy and employee information leaflet entitled "Health & Safety Policy; Guidance on Staff Health & Safety Responsibilities". Corporate Health and Safety Responsibilities All employees have personal responsibilities to take reasonable care for the health and safety of themselves and others. This means: 1. Understanding the hazards in the work they undertake; 2. Following safety rules and procedures; 3. Using work equipment, personal protective equipment, substances, and safety devices correctly; and 4. Working in accordance with the training provided and only undertaking tasks where appropriate training has been received. Employees shall co-operate with the Council by allowing it to comply with its duties towards them. This requires employees to: take part in safety training and risk assessments and suggest ways of reducing risks; and take part in emergency evacuation exercises. Employees shall report all accidents, 'near miss' incidents and work related ill health conditions to their manager/supervisor/team leader. Employees shall read the Corporate Health & Safety - Organisation Part B Policy to ascertain and understand their responsibilities as an employee, line manager, Assistant Director or Director of the Council. Information Security: In order to protect the confidentiality, integrity and availability of Council information, including information provided by customers, partner organisations, and other third parties, where applicable, employees will comply with the Council's Information Security Policy. Statement of Commitment to Safeguarding of Children and Vulnerable Adults through safer employment practice: Enfield Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safe recruitment of staff is central to this commitment, and the Council will Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Director of Corporate Services and Finance (Recent appointment) Director of Corporate Services and Finance C£70,000 Full time Bath with some homeworking Developing Health & Independence (DHI) is a charity that helps disadvantaged and vulnerable people turn lives around, stand on their own feet and reduce dependency. We do this because we believe everyone should have the chance to achieve their potential to make a valuable contribution to society. We help young people and adults overcome structural barriers and self-limiting behaviours that are holding them back. Our clients are often disadvantaged or living at the margins, meaning they are disproportionately affected by substance misuse, homelessness, offending, mental health issues and other factors that contribute to social exclusion. Reporting to the CEO, you will be responsible for driving and managing the central administrative and core infrastructure functions across the charity. As well as being closely involved in the day-to-day activities, you will provide high-level proactive advice and quality services for the other Directors across all central and client service areas, including finance and procurement, human resources, information technology development, health and safety, and office services, in addition to working closely with our retained legal advisor. The successful candidate will be comfortable working in partnership with operational colleagues to supply clear, quality assured, and compliant best practice processes from the centre, which are developed and implemented collaboratively with those delivering core services to DHI's client base. The ideal person will combine practical, hands-on delivery with strong leadership and relationship-building skills and be able to operate successfully in a dynamic, regularly changing environment. How to apply Application is by way of a CV and a Supporting Statement. Selection and timescales There will be a two-stage selection process.
Feb 13, 2025
Full time
Director of Corporate Services and Finance (Recent appointment) Director of Corporate Services and Finance C£70,000 Full time Bath with some homeworking Developing Health & Independence (DHI) is a charity that helps disadvantaged and vulnerable people turn lives around, stand on their own feet and reduce dependency. We do this because we believe everyone should have the chance to achieve their potential to make a valuable contribution to society. We help young people and adults overcome structural barriers and self-limiting behaviours that are holding them back. Our clients are often disadvantaged or living at the margins, meaning they are disproportionately affected by substance misuse, homelessness, offending, mental health issues and other factors that contribute to social exclusion. Reporting to the CEO, you will be responsible for driving and managing the central administrative and core infrastructure functions across the charity. As well as being closely involved in the day-to-day activities, you will provide high-level proactive advice and quality services for the other Directors across all central and client service areas, including finance and procurement, human resources, information technology development, health and safety, and office services, in addition to working closely with our retained legal advisor. The successful candidate will be comfortable working in partnership with operational colleagues to supply clear, quality assured, and compliant best practice processes from the centre, which are developed and implemented collaboratively with those delivering core services to DHI's client base. The ideal person will combine practical, hands-on delivery with strong leadership and relationship-building skills and be able to operate successfully in a dynamic, regularly changing environment. How to apply Application is by way of a CV and a Supporting Statement. Selection and timescales There will be a two-stage selection process.
Location: Based in St Giles office in Wrexham with frequent travel across Wales. Ref: PWTL-252 St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work. You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: Support around families and other significant relationships Support to reduce social isolation and improve decision-making/lifestyle choices Support with emotional wellbeing Provide through the gates support for those leaving prison. You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. (1) Key Deliverables Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts. Set performance objectives with PWBC s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes. Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public. Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective. Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements. Manage and co-ordinate allocated resources including volunteers and spot purchase funds. Provide management and oversight of allocated contract budgets. Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users. Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice. Provide regular reports in a range of formats to Personal Wellbeing Manager. Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams. Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively. Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users. Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. (2) Knowledge & Experience Experience Experience of managing and supervising staff to successfully deliver services with KPI s, quality standards and/or targets. (A) Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes. Skills and Abilities Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) Ability to create and communicate performance and budgetary reports in a variety of formats. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to coach volunteers and facilitate their assistance in delivering interventions with service users Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. (A) Qualifications Management Qualification including ILM at a minimum level 3 preferable but not essential. We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: On-going and targeted learning and development that will support and enable you to deliver the role to a high standard A full induction Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner Professional development and support of a recognised qualification of project management or something similar. Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences. Development and exposure towards bid writing & development within the organisation. (3) About Us In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 3 March 2025 Interviews: on the 13th and 14th of March on Teams
Feb 13, 2025
Full time
Location: Based in St Giles office in Wrexham with frequent travel across Wales. Ref: PWTL-252 St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work. You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: Support around families and other significant relationships Support to reduce social isolation and improve decision-making/lifestyle choices Support with emotional wellbeing Provide through the gates support for those leaving prison. You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. (1) Key Deliverables Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts. Set performance objectives with PWBC s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes. Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public. Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective. Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements. Manage and co-ordinate allocated resources including volunteers and spot purchase funds. Provide management and oversight of allocated contract budgets. Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users. Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice. Provide regular reports in a range of formats to Personal Wellbeing Manager. Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams. Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively. Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users. Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. (2) Knowledge & Experience Experience Experience of managing and supervising staff to successfully deliver services with KPI s, quality standards and/or targets. (A) Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes. Skills and Abilities Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) Ability to create and communicate performance and budgetary reports in a variety of formats. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to coach volunteers and facilitate their assistance in delivering interventions with service users Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. (A) Qualifications Management Qualification including ILM at a minimum level 3 preferable but not essential. We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: On-going and targeted learning and development that will support and enable you to deliver the role to a high standard A full induction Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner Professional development and support of a recognised qualification of project management or something similar. Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences. Development and exposure towards bid writing & development within the organisation. (3) About Us In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing Date: 11 p.m. on 3 March 2025 Interviews: on the 13th and 14th of March on Teams
Housing Advisor West Midlands Full Time, temporary ongoing 28 -30 UMB Monday - Friday, 9am-5pm Hyrbid Sellick Partnership Ltd are currently recruiting for a Housing Advisor to join one of our Birmingham based clients on a interim basis Daily duties of the Housing Advisor consist of: To prevent and relieve homelessness by assessing the level of need required from individuals presenting as homeless or at risk of homelessness Determine the appropriate pathway to support them in line with the clients statutory duties, and work with them & third parties to resolve their housing difficulties Provide authoritative advice and information to tenants and landlords on statutory rights and tenancy law Promote a range of housing initiatives/options to prevent & relieve homelessness, and for homeless households, consider alternative options to the use of temporary accommodation Manage a caseload of service users in housing needs and work with them to resolve their housing difficulties Essential requirements of the Housing Advisor: Previously worked within Housing Needs Willing to undergo an Enhanced DBS check Have an understanding of Homeless legislations If you are interested in the position of the Housing Advisor then please apply now. For further information then please contact Chrissie Howard at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 29, 2025
Contractor
Housing Advisor West Midlands Full Time, temporary ongoing 28 -30 UMB Monday - Friday, 9am-5pm Hyrbid Sellick Partnership Ltd are currently recruiting for a Housing Advisor to join one of our Birmingham based clients on a interim basis Daily duties of the Housing Advisor consist of: To prevent and relieve homelessness by assessing the level of need required from individuals presenting as homeless or at risk of homelessness Determine the appropriate pathway to support them in line with the clients statutory duties, and work with them & third parties to resolve their housing difficulties Provide authoritative advice and information to tenants and landlords on statutory rights and tenancy law Promote a range of housing initiatives/options to prevent & relieve homelessness, and for homeless households, consider alternative options to the use of temporary accommodation Manage a caseload of service users in housing needs and work with them to resolve their housing difficulties Essential requirements of the Housing Advisor: Previously worked within Housing Needs Willing to undergo an Enhanced DBS check Have an understanding of Homeless legislations If you are interested in the position of the Housing Advisor then please apply now. For further information then please contact Chrissie Howard at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!
Dec 18, 2022
Full time
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!
Dec 17, 2022
Full time
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!
Dec 17, 2022
Full time
Temporary/ Agency Support Worker £9.50-£11.00 (PAYE) + holiday pay + pension contribution + benefits Zero-hour, part time and full-time hours available Temp-to-perm and contact options available Due to increased demand, Brook Street (BS) Social Care are recruiting Support Workers across various locations We offer work with various clients including learning disabilities, hostels, homelessness, children and young people, mental health, elderly and more. Your role will to be encourage people to live their lives to the fullest through various means whether this is emotional and/or physical support. As we offer various work with different clients, training requirements and tasks will vary. Ideally you will be a driver to aid in taking individuals out in the community in addition to ease of access to services, however this is not essential if you are confident in getting around on public transport. We try and keep shifts as close to home as possible but you're more than welcome to travel as far as you wish. Benefits of working with us: Weekly pay and paid PAYE (We do not use umbrella companies - meaning you accrue holiday pay and no hidden fees) 24/7 contact with BS Social Care Pension scheme entitlement Double pay on Bank Holidays Separate holiday pay Flexible hours/days to fit around your commitments Temp to Perm Options and Contract Opportunities Access to specialist support through our Mental Health Advisors Online time sheets and payslips Training provided - Manual handling, Medication, PBM and more! To work with us, you will need: 6 months UK paid, hands-on experience OR recently undertaken training (with certificates) To be approachable, friendly, proactive and engage with the services users Great communication, organisational and interpersonal skills Desirable: DBS on the update service If you think this role would be great for you, get in touch apply with your CV and if you have any questions, please feel free to get in touch for a friendly, informal chat!