Site Financial Controller Hellaby (Home of KP Nuts) On site Join our snack-loving team We're looking for a Site Financial Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Site Financial Controller, you'll play a key role in the Hellaby Site Leadership Team. You'll work closely with the Plant Manager and wider Leadership Team to drive the site's P&L, strengthen financial controls, deliver against key performance indicators and support colleague engagement. Our Hellaby site is home to over 180 colleagues and generates turnover in excess of £91 million. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car cash allowance of £6000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Leadership Work as part of the Site Leadership Team to drive the site's OGSM (Objectives, Goals, Strategies and Measures) and G2G (Good to Great) target setting, tracking and delivery - ensuring alignment with KP and the wider Intersnack Group Inspire and develop your team by living and breathing our Values and Behaviours, unlocking potential across the site Line manage the Finance Accountant for both Hellaby and Pontefract sites Intersnack Working Systems (IWS) Be an active member of the Site Leadership Team, role-modelling servant leadership Coach and support shop floor teams to embed IWS ways of working Lead financial insight and challenge across cost centres, manufacturing and supply chain to identify constraints and unlock opportunities Play a key role in the Supply Network pillar, building capability as a subject matter expert Support the site's Loss Analysis journey and help prioritise improvement projects Functional and other responsibilities Lead site financial planning, budgeting and forecasting - covering primes, overheads, logistics and capital Collaborate with other KP Site Financial Controllers and central teams to share best practice and unlock value Prepare and communicate weekly, monthly and annual financial reports and KPIs across the site Manage site accruals, prepayments and inventory reconciliations Oversee capital project approvals, investment appraisals and asset management Support change programmes including new product launches and capital installations, tracking key metrics such as waste and energy Maintain strong financial control across all functions, especially during period-end reporting Complete product costings for new product development and tender processes Lead year-end inventory processes and support external audit queries Continuously seek ways to improve and streamline processes to ensure all activity adds value Play a key role in the implementation of the new ERP system Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Strong knowledge of manufacturing finance You understand BOMs, variance analysis and inventory processes, and can translate data into meaningful insight Practical skills in Excel and ERP systems You're confident using advanced Excel functions and have experience with ERP platforms - Power BI is a bonus Relevant experience in food manufacturing or similar You've worked in a fast-paced production environment and understand the challenges and opportunities it brings Bonus points for capital investment and audit experience You've supported investment appraisals and external audits, and know how to manage financial controls with confidence Leadership experience and coaching mindset You're comfortable leading others, coaching across levels and influencing change on the shop floor and beyond Qualifications CIMA, ACCA, ACA or CA qualified You're a fully qualified accountant with strong technical knowledge and commercial awareness Planning and budgeting experience You've led financial planning processes and can manage complexity with confidence Experience in manufacturing finance You understand how operations and finance connect, and can drive performance through insight and collaboration Working knowledge of ERP systems You're familiar with integrated systems and can support implementation and optimisation
Dec 07, 2025
Full time
Site Financial Controller Hellaby (Home of KP Nuts) On site Join our snack-loving team We're looking for a Site Financial Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Site Financial Controller, you'll play a key role in the Hellaby Site Leadership Team. You'll work closely with the Plant Manager and wider Leadership Team to drive the site's P&L, strengthen financial controls, deliver against key performance indicators and support colleague engagement. Our Hellaby site is home to over 180 colleagues and generates turnover in excess of £91 million. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car cash allowance of £6000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Leadership Work as part of the Site Leadership Team to drive the site's OGSM (Objectives, Goals, Strategies and Measures) and G2G (Good to Great) target setting, tracking and delivery - ensuring alignment with KP and the wider Intersnack Group Inspire and develop your team by living and breathing our Values and Behaviours, unlocking potential across the site Line manage the Finance Accountant for both Hellaby and Pontefract sites Intersnack Working Systems (IWS) Be an active member of the Site Leadership Team, role-modelling servant leadership Coach and support shop floor teams to embed IWS ways of working Lead financial insight and challenge across cost centres, manufacturing and supply chain to identify constraints and unlock opportunities Play a key role in the Supply Network pillar, building capability as a subject matter expert Support the site's Loss Analysis journey and help prioritise improvement projects Functional and other responsibilities Lead site financial planning, budgeting and forecasting - covering primes, overheads, logistics and capital Collaborate with other KP Site Financial Controllers and central teams to share best practice and unlock value Prepare and communicate weekly, monthly and annual financial reports and KPIs across the site Manage site accruals, prepayments and inventory reconciliations Oversee capital project approvals, investment appraisals and asset management Support change programmes including new product launches and capital installations, tracking key metrics such as waste and energy Maintain strong financial control across all functions, especially during period-end reporting Complete product costings for new product development and tender processes Lead year-end inventory processes and support external audit queries Continuously seek ways to improve and streamline processes to ensure all activity adds value Play a key role in the implementation of the new ERP system Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Strong knowledge of manufacturing finance You understand BOMs, variance analysis and inventory processes, and can translate data into meaningful insight Practical skills in Excel and ERP systems You're confident using advanced Excel functions and have experience with ERP platforms - Power BI is a bonus Relevant experience in food manufacturing or similar You've worked in a fast-paced production environment and understand the challenges and opportunities it brings Bonus points for capital investment and audit experience You've supported investment appraisals and external audits, and know how to manage financial controls with confidence Leadership experience and coaching mindset You're comfortable leading others, coaching across levels and influencing change on the shop floor and beyond Qualifications CIMA, ACCA, ACA or CA qualified You're a fully qualified accountant with strong technical knowledge and commercial awareness Planning and budgeting experience You've led financial planning processes and can manage complexity with confidence Experience in manufacturing finance You understand how operations and finance connect, and can drive performance through insight and collaboration Working knowledge of ERP systems You're familiar with integrated systems and can support implementation and optimisation
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
Dec 07, 2025
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
Dec 07, 2025
Full time
Job Title: Head of Security & Emergency Planning Location: This role can be based at either our Chelmsford or Cambridge campus but there is an expectation that the post holder will be visible across all campuses. Salary: £58,225 - £67,468 per year Job type: Full Time, Permanent Closing Date: 30/11/2025 About The University: The University is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. The University holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). The University's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the role: The Safety & Security Department are part of the Office of the Secretary and Clerk which is one of the key Professional Services that support the operation of the university. The role of Head of Security & Emergency Planning is responsible for both the Strategic direction as well as the ongoing operational management of the Safety & Security Department. You will be responsible for a Safety & Security Department consisting of over 35 staff, including Duty Managers, Safety & Security Officers, Control Room Operators and Receptionists. You will be accountable for the security provision across four campuses: Cambridge Chelmsford, Writtle, and Peterborough. The Head of Security also has responsibility for external security contracts, such as the contract that provides additional resource for university events, including graduations, along with the CCTV and Access Control contracts. As the post holder you will also lead on Emergency Planning as part of your role, where you will plan and deliver an Annual Emergency Exercise. You will be a great communicator working with a variety of people, building strong working relationships both internally and externally. As a trusted partner you will deliver complex information sensitively and professionally to a wide and varied number of stakeholders both internal and external. You will be committed to continuous improvement and will look for new ways to improve the efficiency of the service. As an employer we encourage and welcome new ideas and innovations. It is expected that applicants for this role will have both security knowledge as well as experience of managing a large team in a customer facing role. If you have previous relevant experience, ideally gained in an education environment, competent IT skills, a customer-centric ethos and can demonstrate commitment to our values then we'd love to hear from you. If you have the ability to think innovatively, possess good interpersonal and negotiating skills and can uphold our values with the willingness to contribute to the collective life of the Service then we do hope you'll express an interest in joining us. To progress further you will have a minimum of a Higher degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (Chartered where appropriate) and significant demonstrable professional experience for the role. Interviews will be held week commencing 8th December 2025. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that the university will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. We value diversity at the university and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the experience or relevant job titles of: Director of Security and Resilience, Head of Corporate Security and Risk, Chief Security Officer, Director of Business Continuity and Operations, will also be considered for this role.
Green & Wolvin Recruitment
Nottingham, Nottinghamshire
We are actively looking to engage sales support professionals for a role in the air, sea and road freight forwarding & shipping industry for a new role as a Sales Support Executive in Nottinghamshire! Client Details My client is a market-leader in the freight and shipping industry and has clients based across the world including Africa, Europe, the Americas and the Far East with a regional head office based in Europe. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Sales Support Executive you will report in to the Freight Sales Manager on a daily basis. You will be responsible for the following areas for responsibility across the office based in Nottinghamshire. Quotation and providing of freight & logistic load bookings onto the Salesforce system. Liaise with Account Managers and the Operations Team to provide all key details of shipped loads such a dimensions, customs documentation, pricing etc. Check commercial documents and highlight changes or discrepancies before uploading them into the system Monitor bookings and liaising with the customer and internal departments to provide updates and real-time tracking. To review quotes and delivery status to improve speed & quality of service. Handle day to day customer queries by telephone and email in order to provide accurate updates to our client base - whilst also escalating issues to the appropriate Sales Team Manager. Complete weekly analysis on queried customer shipments to identify trends, knowledge gaps and opportunities for improvement Support Team Managers with administration and data collation, including maintaining accurate records and reports in Salesforce and other systems The Ideal Candidate The successful candidate will have an expansive background in providing sales support - ideally within the freight forwarding, logistics and shipping industry. The ideal Sales Support Executive will have the following skills and experience: 2+ year's experience in a sales support function Ideally experience within the logistics, shipping, freight or supply chain industries. Experience with Salesforce would be advantageous, but not essential Excellent customer service experience. Commutable to Nottinghamshire. What's On Offer? 28,000- 34,000 Enhanced annual leave Comprehensive company benefits account. Training with industry leaders & development and large opportunities to progress.
Dec 07, 2025
Full time
We are actively looking to engage sales support professionals for a role in the air, sea and road freight forwarding & shipping industry for a new role as a Sales Support Executive in Nottinghamshire! Client Details My client is a market-leader in the freight and shipping industry and has clients based across the world including Africa, Europe, the Americas and the Far East with a regional head office based in Europe. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Sales Support Executive you will report in to the Freight Sales Manager on a daily basis. You will be responsible for the following areas for responsibility across the office based in Nottinghamshire. Quotation and providing of freight & logistic load bookings onto the Salesforce system. Liaise with Account Managers and the Operations Team to provide all key details of shipped loads such a dimensions, customs documentation, pricing etc. Check commercial documents and highlight changes or discrepancies before uploading them into the system Monitor bookings and liaising with the customer and internal departments to provide updates and real-time tracking. To review quotes and delivery status to improve speed & quality of service. Handle day to day customer queries by telephone and email in order to provide accurate updates to our client base - whilst also escalating issues to the appropriate Sales Team Manager. Complete weekly analysis on queried customer shipments to identify trends, knowledge gaps and opportunities for improvement Support Team Managers with administration and data collation, including maintaining accurate records and reports in Salesforce and other systems The Ideal Candidate The successful candidate will have an expansive background in providing sales support - ideally within the freight forwarding, logistics and shipping industry. The ideal Sales Support Executive will have the following skills and experience: 2+ year's experience in a sales support function Ideally experience within the logistics, shipping, freight or supply chain industries. Experience with Salesforce would be advantageous, but not essential Excellent customer service experience. Commutable to Nottinghamshire. What's On Offer? 28,000- 34,000 Enhanced annual leave Comprehensive company benefits account. Training with industry leaders & development and large opportunities to progress.
Home Coordinator, EMEA Government Affairs Position Title : Coordinator, EMEA Government Affairs Location : London, UK (Hybrid) Company Background: MFA, based in Washington, New York, Brussels, and London, represents the global alternative asset management industry. MFA's mission is to advance the ability of alternative asset managers to raise capital, invest, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA's member firms collectively manage a diverse group of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors to diversify their investments, manage risk, and generate attractive returns over time. Position Summary: The Coordinator, EMEA Government Affairs will be responsible for providing administrative and organisational support to the Head of EMEA Government Affairs and the EMEA team. Under the direction of the Head of EMEA Government Affairs, this role will coordinate meeting schedules, organise and participate in conference calls including member committees and forums. Manage the planning and execution of key meetings, including content preparation and coordination with meeting participants to compile materials, scheduling, and logistics. Document and record engagements with members and prospective members in the association's customer relationship management tool. Correspond with senior policymakers, regulators and members in the EU, UK, Middle East, and internationally while maintaining strict confidentiality with all information acquired. Assist with the execution of UK, EU, and Middle East engagement and business development strategy. Coordinate and help execute strategic UK, EU, and Middle East member and policymaker events. Assist in preparation of policy materials, including presentations and consultation responses. Manage international travel arrangements for members of the EMEA team. Process expense claims. Coordinate office maintenance requests, and maintain office supply inventory. Support the development and implementation of policies for the operations and administrative teams. Support strong collaboration and coherence across the association's international offices. Perform other duties, as assigned. Qualifications and Requirements: Bachelor's degree is preferred. Minimum of two years' experience in executive support at a member association, or related experience. Financial services industry experience is a plus. Strong computer skills and familiarity with software packages including: Microsoft Outlook, Teams, Word, PowerPoint, Excel, and SharePoint; Zoom; and expense/travel platforms such as Concur/Navan. Proficiency using a CRM tool (such as Impexium) is a plus. Fluent English required; French and other European languages desirable. Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner. Excellent interpersonal, written, and verbal communication skills. Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability. Ability to manage multiple and changing priorities in a fast-paced environment. Occasional domestic and international business travel is required.
Dec 06, 2025
Full time
Home Coordinator, EMEA Government Affairs Position Title : Coordinator, EMEA Government Affairs Location : London, UK (Hybrid) Company Background: MFA, based in Washington, New York, Brussels, and London, represents the global alternative asset management industry. MFA's mission is to advance the ability of alternative asset managers to raise capital, invest, and generate returns for their beneficiaries. MFA advocates on behalf of its membership and convenes stakeholders to address global regulatory, operational, and business issues. MFA's member firms collectively manage a diverse group of investment strategies. Member firms help pension plans, university endowments, charitable foundations, and other institutional investors to diversify their investments, manage risk, and generate attractive returns over time. Position Summary: The Coordinator, EMEA Government Affairs will be responsible for providing administrative and organisational support to the Head of EMEA Government Affairs and the EMEA team. Under the direction of the Head of EMEA Government Affairs, this role will coordinate meeting schedules, organise and participate in conference calls including member committees and forums. Manage the planning and execution of key meetings, including content preparation and coordination with meeting participants to compile materials, scheduling, and logistics. Document and record engagements with members and prospective members in the association's customer relationship management tool. Correspond with senior policymakers, regulators and members in the EU, UK, Middle East, and internationally while maintaining strict confidentiality with all information acquired. Assist with the execution of UK, EU, and Middle East engagement and business development strategy. Coordinate and help execute strategic UK, EU, and Middle East member and policymaker events. Assist in preparation of policy materials, including presentations and consultation responses. Manage international travel arrangements for members of the EMEA team. Process expense claims. Coordinate office maintenance requests, and maintain office supply inventory. Support the development and implementation of policies for the operations and administrative teams. Support strong collaboration and coherence across the association's international offices. Perform other duties, as assigned. Qualifications and Requirements: Bachelor's degree is preferred. Minimum of two years' experience in executive support at a member association, or related experience. Financial services industry experience is a plus. Strong computer skills and familiarity with software packages including: Microsoft Outlook, Teams, Word, PowerPoint, Excel, and SharePoint; Zoom; and expense/travel platforms such as Concur/Navan. Proficiency using a CRM tool (such as Impexium) is a plus. Fluent English required; French and other European languages desirable. Demonstrated ability to work collaboratively in a team-oriented culture that values the importance of being a good teammate, communicator, and partner. Excellent interpersonal, written, and verbal communication skills. Demonstrated ability to self-start, think ahead, problem solve, and engage proactively with high professionalism, reliability, and accountability. Ability to manage multiple and changing priorities in a fast-paced environment. Occasional domestic and international business travel is required.
Head Chef - ESS (RNAS Culdrose) Location: RNAS Culdrose, Cornwall Contract Type: Full-time, Permanent Hours: 40 hours per week (5 days over 7, rotating early and late shifts) Salary: £33,721 per annum Additional Hours: Occasional weekends required depending on business needs, particularly during seasonal functions and operational demands. About the Role As Head Chef with ESS at RNAS Culdrose, you'll lead from the front in a busy, high-volume kitchen serving around 200 service personnel each day. You'll manage a dedicated team of 8, including 2 direct reports, ensuring the consistent delivery of high-quality, nutritious meals and an exceptional dining experience across all meal services. You'll oversee menu planning, food preparation, and event catering - from daily service to formal dinners, private functions, and seasonal events - while maintaining the highest standards of quality, hygiene, and presentation. Meal Service Times Monday-Friday Breakfast: 06:45 - 08:15 Lunch: 11:00 - 13:15 Evening Meal: 17:00 - 19:00 Bar Meal Service: 19:00 - 21:15 Weekend Breakfast: 07:00 - 08:00 Lunch: 11:00 - 12:30 Evening Meal: 17:00 - 18:30 Shift Pattern (5 days over 7) Early: 05:00 - 13:30 Late: 15:00 - 19:30 Shifts will be scheduled across weekdays and weekends, depending on the needs of the business. Key Responsibilities Lead, motivate, and develop a team of 8 kitchen staff, fostering a positive, professional working environment. Prepare, cook, and present a variety of fresh, high-quality dishes to consistently high standards. Deliver catering for seasonal events, private functions, and formal dining - from buffets to silver service. Engage directly with customers and service personnel to ensure satisfaction and exceed expectations. Manage ordering, stock control, and food waste reduction. Maintain compliance with all food hygiene, health, and safety standards. Oversee staff rotas and ensure smooth day-to-day kitchen operations. About You You're a confident and experienced culinary professional who leads by example and thrives in a structured, team-focused environment. You take pride in producing great food, leading a motivated team, and managing the demands of a dynamic kitchen. You will: Have proven experience in a Head Chef or Senior Chef role (essential). Hold relevant catering qualifications (e.g. NVQ, City & Guilds - desirable). Have experience delivering both buffet-style and silver service dining. Demonstrate strong leadership, communication, and organisational skills. Be creative, adaptable, and passionate about producing high-quality, seasonal dishes. Be flexible and proactive in supporting business and operational needs. What We Offer Competitive salary (£33,721 per annum). Free meal provided on shift. Uniform supplied. Access to an on-site gym. Opportunities for overtime during functions and events. A supportive, professional environment within a respected defence catering operation. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Dec 06, 2025
Full time
Head Chef - ESS (RNAS Culdrose) Location: RNAS Culdrose, Cornwall Contract Type: Full-time, Permanent Hours: 40 hours per week (5 days over 7, rotating early and late shifts) Salary: £33,721 per annum Additional Hours: Occasional weekends required depending on business needs, particularly during seasonal functions and operational demands. About the Role As Head Chef with ESS at RNAS Culdrose, you'll lead from the front in a busy, high-volume kitchen serving around 200 service personnel each day. You'll manage a dedicated team of 8, including 2 direct reports, ensuring the consistent delivery of high-quality, nutritious meals and an exceptional dining experience across all meal services. You'll oversee menu planning, food preparation, and event catering - from daily service to formal dinners, private functions, and seasonal events - while maintaining the highest standards of quality, hygiene, and presentation. Meal Service Times Monday-Friday Breakfast: 06:45 - 08:15 Lunch: 11:00 - 13:15 Evening Meal: 17:00 - 19:00 Bar Meal Service: 19:00 - 21:15 Weekend Breakfast: 07:00 - 08:00 Lunch: 11:00 - 12:30 Evening Meal: 17:00 - 18:30 Shift Pattern (5 days over 7) Early: 05:00 - 13:30 Late: 15:00 - 19:30 Shifts will be scheduled across weekdays and weekends, depending on the needs of the business. Key Responsibilities Lead, motivate, and develop a team of 8 kitchen staff, fostering a positive, professional working environment. Prepare, cook, and present a variety of fresh, high-quality dishes to consistently high standards. Deliver catering for seasonal events, private functions, and formal dining - from buffets to silver service. Engage directly with customers and service personnel to ensure satisfaction and exceed expectations. Manage ordering, stock control, and food waste reduction. Maintain compliance with all food hygiene, health, and safety standards. Oversee staff rotas and ensure smooth day-to-day kitchen operations. About You You're a confident and experienced culinary professional who leads by example and thrives in a structured, team-focused environment. You take pride in producing great food, leading a motivated team, and managing the demands of a dynamic kitchen. You will: Have proven experience in a Head Chef or Senior Chef role (essential). Hold relevant catering qualifications (e.g. NVQ, City & Guilds - desirable). Have experience delivering both buffet-style and silver service dining. Demonstrate strong leadership, communication, and organisational skills. Be creative, adaptable, and passionate about producing high-quality, seasonal dishes. Be flexible and proactive in supporting business and operational needs. What We Offer Competitive salary (£33,721 per annum). Free meal provided on shift. Uniform supplied. Access to an on-site gym. Opportunities for overtime during functions and events. A supportive, professional environment within a respected defence catering operation. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
Dec 06, 2025
Full time
Division / Department - See Advert Grade - Level 1 Status - Full Time or Happy to Talk Flexible Working Contract Type - Fixed Term Contract Salary Grade Range - £44,053 - £57,478 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Surrey Police Headquarters, Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. The Role & Key Responsibilities This is a Fixed Term Position until the end of June 2026. From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be: Coordinating the activity of key stakeholder across Surrey and Sussex Police in relation to the implementation of the replace system for the Police National Computer - LEDs Law Enforcement Data System. The LEDS Business Change Manager will play a key role in ensuring that the LEDS Programme meets its objectives. The LEDS Business Change Manager will focus on preparing Business areas for the changes required to implement LEDS. Supporting the Force Silver and Business Subject Matter Experts (SMEs) to deliver new business processes, systems and technology, the LEDS Business Change Manager will ensure that the changes are effectively integrated into the business, ready for operational use and that the associated behavioural/cultural changes have been made. Where appropriate take the lead on operational transition management ensuring that "business as usual" is maintained during the transition and that changes are effectively integrated into the forces; or on occasions, support and act as a mentor to those who are leading on transition. Skills & Experience To ensure the interests of the Senior Responsible Owner (SRO) are met by the Programme and obtain assurance for the SRO that the delivery of new capability is compatible with the realisation of benefits. To work with the Force Silver and Programme Manager to ensure that the work of the Programme, including the scope of each tranche of activity or plan, covers the necessary aspects required to deliver the LEDS Products that will lead to operational use and benefits. Take the lead on transition management, working with Business SMEs to ensure that business as usual is maintained during the transition and the changes are integrated into the business. To work with business SMEs to ensure improvements are identified and made to existing and new business operations as the Programme delivers the LEDS Products into operational use. Identify and engage stakeholders and maintain positive relationships to ensure Programme deliverables and products put into business operations as well any new ways of working. Optimise the timing of the release of Programme deliverables and products into business operations by working closely with enabling services to plan and deliver the associated products. E.g. L&PD, DDaT etc. Produce papers and updates for the Adoption & Delivery Steering Group and LEDS Governance Board as appropriate. Support the Technical Project Manager in producing the Highlight Report. Support and encourage the use of the LEDS Products and be a Leader who can inspire and motivate others to do the same. Keeping up to date on the status of the LEDS Products and abreast of any issues and risks associated to their development or delivery. Ensuring these updates are recorded and fed back to the Programme and Business subject matter experts. Capture and track the overarching benefits, liaise with the National Programme to ensure all in-force benefits plans are up to date and metrics captured. Own the change activity and be accountable to the Force Silver by ensuring all change activities that are contributing to the overall success and delivery of the Programme are documented and shared. E.g. undertake business readiness assessment, updating of guidance documents, updating of business processes and supporting the undertaking of user acceptance testing. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme For Further Information on the role, please contact Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here . We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Reference number SYSX STAFF04703 Date posted 03/12/2025
HGV Driver/Linesman Basildon Permanent Competitive + Flexible Benefits Summary Our Operations team are looking for a HGV Driver who will be responsible for working and supporting electrical and civils works with the transportation of materials and plant. We are looking for a team player with the relevant experience, and diligent. This role is based in Essex (Wickford) The main purpose of the role is to support our Operations team by delivering the required materials, plant and equipment to sites across Essex Long distance driving of HGV vehicle, transporting goods. Operating Lorry mounted crane (HIAB) Loading & unloading vehicle using the fitted crane & a forklift truck Job role includes lifting/carrying & accessing the vehicle bed A HiAB crane licence would be advantageous for post holder. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 06, 2025
Full time
HGV Driver/Linesman Basildon Permanent Competitive + Flexible Benefits Summary Our Operations team are looking for a HGV Driver who will be responsible for working and supporting electrical and civils works with the transportation of materials and plant. We are looking for a team player with the relevant experience, and diligent. This role is based in Essex (Wickford) The main purpose of the role is to support our Operations team by delivering the required materials, plant and equipment to sites across Essex Long distance driving of HGV vehicle, transporting goods. Operating Lorry mounted crane (HIAB) Loading & unloading vehicle using the fitted crane & a forklift truck Job role includes lifting/carrying & accessing the vehicle bed A HiAB crane licence would be advantageous for post holder. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Get Staffed Online Recruitment Limited
Aylesford, Kent
Receptionist and Office Admin (Full-time, Permanent) Office Hours 8:30am to 5pm, Monday to Friday Onsite Aylesford, Kent Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with them. What does the Receptionist and Office Admin role involve? As the Receptionist and Office Administrator, you will serve as the first point of contact for all visitors and callers, providing a welcoming and professional front-of-house experience. Your primary responsibilities will include greeting guests in person and over the phone, handling general inquiries, and directing them to the appropriate departments. You will also be responsible for maintaining accurate visitor records and managing the sign-in process at reception. Beyond front desk duties, you will play a vital role in supporting the wider site operations through a range of administrative tasks. These may include issuing parking permits, assisting with the coordination of employee benefits, and providing ad-hoc support to the HR team as needed. An important aspect of this role will also involve managing purchase requests from departmental managers across the business, ensuring the timely and accurate placement of orders in line with company procedures. What's in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? Maintain reception area by keeping it clean and tidy. Receiving and distributing post and deliveries. Posting out mail. Answering and forwarding calls from the Mainline. Manage and maintain consumables stock for both sites (cleaning products, canteen refreshments, meeting room drinks, etc.). Oversee the upkeep of water coolers and coffee machines across the site, liaising with external suppliers to resolve any maintenance or service issues promptly. Process and place general purchase orders on behalf of all departments across the site (stationery, PPE, etc.), ensuring compliance with the company's approval process. Ensure effective organisation of purchase orders by maintaining a well-structured and up-to-date invoice filing system. Coordinate and place meeting lunch orders as requested by management, ensuring timely delivery and alignment with dietary requirements. Maintain security standards by following procedures and controlling access (monitor visitor records and issuing visitor access fobs). Support management with scheduling of meetings and minute-taking when required. Maintain the company movements log to ensure accurate visibility of who is on-site at any given time. Perform other administrative duties such as filing, photocopying, collating, etc. Booking/Organising transport arrangements for visitors. Support the organisation of company social and charity events. Coordinate the annual health surveillance testing and flu vaccination program, under the guidance of the HR department, ensuring smooth scheduling and communication with employees. Coordinate the scheduling and delivery of monthly on-site massage sessions for employees, ensuring smooth organisation and communication. Conduct monthly Health and Safety inspections of the reception area to ensure compliance with workplace standards and maintain a safe, welcoming environment. Maintain company notice boards. Support with organisation of monthly Town Hall meetings. Support with any ad-hoc tasks or projects as required by HR or the General Manager. Does this sound like you? Minimum 1 year of working experience in a front office handling administrative/receptionist responsibilities. Excellent organisation skills. Confident using Microsoft Office (Outlook, Word, Excel, etc.). Friendly and approachable. Excellent verbal and written communication skills. Ability to be resourceful and proactive in dealing with issues that may arise. Interested? Our client would love to hear from you! Click apply and complete your application.
Dec 06, 2025
Full time
Receptionist and Office Admin (Full-time, Permanent) Office Hours 8:30am to 5pm, Monday to Friday Onsite Aylesford, Kent Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned them a strong reputation as a trusted industry leader. Wherever your career is headed, you'll find direction, opportunity, and belonging with them. What does the Receptionist and Office Admin role involve? As the Receptionist and Office Administrator, you will serve as the first point of contact for all visitors and callers, providing a welcoming and professional front-of-house experience. Your primary responsibilities will include greeting guests in person and over the phone, handling general inquiries, and directing them to the appropriate departments. You will also be responsible for maintaining accurate visitor records and managing the sign-in process at reception. Beyond front desk duties, you will play a vital role in supporting the wider site operations through a range of administrative tasks. These may include issuing parking permits, assisting with the coordination of employee benefits, and providing ad-hoc support to the HR team as needed. An important aspect of this role will also involve managing purchase requests from departmental managers across the business, ensuring the timely and accurate placement of orders in line with company procedures. What's in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? Maintain reception area by keeping it clean and tidy. Receiving and distributing post and deliveries. Posting out mail. Answering and forwarding calls from the Mainline. Manage and maintain consumables stock for both sites (cleaning products, canteen refreshments, meeting room drinks, etc.). Oversee the upkeep of water coolers and coffee machines across the site, liaising with external suppliers to resolve any maintenance or service issues promptly. Process and place general purchase orders on behalf of all departments across the site (stationery, PPE, etc.), ensuring compliance with the company's approval process. Ensure effective organisation of purchase orders by maintaining a well-structured and up-to-date invoice filing system. Coordinate and place meeting lunch orders as requested by management, ensuring timely delivery and alignment with dietary requirements. Maintain security standards by following procedures and controlling access (monitor visitor records and issuing visitor access fobs). Support management with scheduling of meetings and minute-taking when required. Maintain the company movements log to ensure accurate visibility of who is on-site at any given time. Perform other administrative duties such as filing, photocopying, collating, etc. Booking/Organising transport arrangements for visitors. Support the organisation of company social and charity events. Coordinate the annual health surveillance testing and flu vaccination program, under the guidance of the HR department, ensuring smooth scheduling and communication with employees. Coordinate the scheduling and delivery of monthly on-site massage sessions for employees, ensuring smooth organisation and communication. Conduct monthly Health and Safety inspections of the reception area to ensure compliance with workplace standards and maintain a safe, welcoming environment. Maintain company notice boards. Support with organisation of monthly Town Hall meetings. Support with any ad-hoc tasks or projects as required by HR or the General Manager. Does this sound like you? Minimum 1 year of working experience in a front office handling administrative/receptionist responsibilities. Excellent organisation skills. Confident using Microsoft Office (Outlook, Word, Excel, etc.). Friendly and approachable. Excellent verbal and written communication skills. Ability to be resourceful and proactive in dealing with issues that may arise. Interested? Our client would love to hear from you! Click apply and complete your application.
This is a hybrid role requiring two to three days a week in our London office, and travel to Edinburgh or Bath a few times per quarter. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role: We're looking for a Group product manager to lead our Accounts tribe, a critical part of the Seccl platform. Accounts sits at the heart of how investors and advisers interact with Seccl from tax efficient wrappers to pensions, investment strategies and account level functionality. Your tribe will include: Investment wrappers such as JISA, ISA and GIA, ensuring smooth, compliant experiences across firms and end investors SIPP capability and the infrastructure needed to support a range of pension use cases Enabling advisers and investors to access the right assets aligned to risk profiles Account level functionality such as fees and inter account movements You won't lead a single squad day to day. Instead, you'll lead multiple Product managers across several squads, setting direction, aligning priorities, and driving strategic initiatives across your domain. You'll work closely with two other GPMs (Custody and Experience) to shape the end to end platform roadmap. On a typical day you will: Set the vision and strategy for the Accounts tribe, shaping direction 6 18 months ahead Build and maintain clear, coherent roadmaps that balance short term delivery with long term impact Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities Drive alignment across squads, ensuring shared context, cross functional collaboration and consistency of approach Champion customer centric product decisions through continuous discovery, data driven insights and tight feedback loops Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities. Promote operational excellence, improving processes that impact experience and efficiency Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers This role's for you if you: Have experience leading multiple squads or teams within a high growth, API first, fintech, or regulated environment Are a strategic thinker, balancing long term vision with execution. Have a strong commercial mindset, understanding how product decisions impact business growth. Can build deep relationships with customers, acting as their advocate within the business. Are an excellent people leader, coaching and mentoring product managers to excel. Have a track record of improving processes and driving operational efficiencies. Work closely with engineering leadership, ensuring a strong product engineering partnership. Thrive in fast paced, ambiguous environments, using data to drive decisions. This role isn't for you if: You have never managed people. You have never invested and don't use any investment platforms You rely on top down direction. Here, you'll have significant freedom and ownership to shape your progression and deliver outcomes. You're not comfortable in a fast paced environment. Our agility and scalability are what set us apart, and we expect quick thinking and adaptability. You struggle to follow through on ideas. We value people who follow through and deliver on what they set out to achieve. You don't like change. You'll thrive here if you embrace the ambiguity of rapid growth and see change as an opportunity rather than a challenge. What's in it for you: We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £120,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan, will writing offering via Octopus Legacy and Seccl invest (our own platform for you to manage your investments) Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts. Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture: We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process: Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with a group product manager Second stage - one hour technical interview or assessment with the hiring manager Final stage - 45 mins bar raiser culture based interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Dec 06, 2025
Full time
This is a hybrid role requiring two to three days a week in our London office, and travel to Edinburgh or Bath a few times per quarter. About us Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role: We're looking for a Group product manager to lead our Accounts tribe, a critical part of the Seccl platform. Accounts sits at the heart of how investors and advisers interact with Seccl from tax efficient wrappers to pensions, investment strategies and account level functionality. Your tribe will include: Investment wrappers such as JISA, ISA and GIA, ensuring smooth, compliant experiences across firms and end investors SIPP capability and the infrastructure needed to support a range of pension use cases Enabling advisers and investors to access the right assets aligned to risk profiles Account level functionality such as fees and inter account movements You won't lead a single squad day to day. Instead, you'll lead multiple Product managers across several squads, setting direction, aligning priorities, and driving strategic initiatives across your domain. You'll work closely with two other GPMs (Custody and Experience) to shape the end to end platform roadmap. On a typical day you will: Set the vision and strategy for the Accounts tribe, shaping direction 6 18 months ahead Build and maintain clear, coherent roadmaps that balance short term delivery with long term impact Develop strong relationships with advisers, developers and firms, deeply understanding their workflows, pain points and needs Lead, coach and support Product Managers, helping them grow, prioritise effectively, and deliver meaningful outcomes Work closely with engineering leadership to deliver scalable, reliable, compliant platform capabilities Drive alignment across squads, ensuring shared context, cross functional collaboration and consistency of approach Champion customer centric product decisions through continuous discovery, data driven insights and tight feedback loops Collaborate with commercial, operations, support and compliance teams to balance current and future customer needs with business opportunities. Promote operational excellence, improving processes that impact experience and efficiency Contribute to product culture, shaping how we scale our ways of working as the organisation grows. Act as one product leadership with the two other Group Product Managers This role's for you if you: Have experience leading multiple squads or teams within a high growth, API first, fintech, or regulated environment Are a strategic thinker, balancing long term vision with execution. Have a strong commercial mindset, understanding how product decisions impact business growth. Can build deep relationships with customers, acting as their advocate within the business. Are an excellent people leader, coaching and mentoring product managers to excel. Have a track record of improving processes and driving operational efficiencies. Work closely with engineering leadership, ensuring a strong product engineering partnership. Thrive in fast paced, ambiguous environments, using data to drive decisions. This role isn't for you if: You have never managed people. You have never invested and don't use any investment platforms You rely on top down direction. Here, you'll have significant freedom and ownership to shape your progression and deliver outcomes. You're not comfortable in a fast paced environment. Our agility and scalability are what set us apart, and we expect quick thinking and adaptability. You struggle to follow through on ideas. We value people who follow through and deliver on what they set out to achieve. You don't like change. You'll thrive here if you embrace the ambiguity of rapid growth and see change as an opportunity rather than a challenge. What's in it for you: We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £110,000 and £120,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money , Octopus Share Incentive Plan, will writing offering via Octopus Legacy and Seccl invest (our own platform for you to manage your investments) Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts. Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture: We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process: Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team): First stage - 45 mins competencies based interview with a group product manager Second stage - one hour technical interview or assessment with the hiring manager Final stage - 45 mins bar raiser culture based interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 06, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Head Chef - Wolverhampton Shift: Monday - Friday, 7:30am-14:30pm Pay: £17.50 per hour Weeks: Immediate start - Term time only As a head chef you will be working in a school environment, managing a team of 1 Assistant Cook and at least 4 Catering Assistants. You will be responsible for the full operations providing meals to over 400 students. Key responsibilities: Managing a school kitchen Ensure all day-to-day issues concerning staffing, performance and disciplinary procedure are actioned accordingly Manage kitchen operations, including food ordering, stock control, and waste management. Ensure consistent food quality and service standards Monitor and manage the kitchen budget, ensuring cost-effectiveness. Maintain compliance with procedures and legislations Manage allergen requirements and dietary needs Plan and create menus to meet with dietary requirements Ensuring full compliance with food hygiene requirements About You: Experience in a similar environment, ideally within education catering Strong understanding of health & safety and food hygiene Excellent communication and management skills Experience handling allergen protocols Food Hygiene certifications Enhanced DBS disclosure Why Apply? Great hours: Monday-Friday, 7.30am-14:30pm Term time only: 39 weeks per year - enjoy extended breaks Competitive pay: £17.50 per hour Weekly payments Holiday pay accrual Contributory pension scheme Access to our bespoke Blue Arrow App - ability to view your shifts, confirm your hours and submit your timesheet, able to view additional assignments, and more If this role is for you, please click apply now! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Dec 06, 2025
Full time
Head Chef - Wolverhampton Shift: Monday - Friday, 7:30am-14:30pm Pay: £17.50 per hour Weeks: Immediate start - Term time only As a head chef you will be working in a school environment, managing a team of 1 Assistant Cook and at least 4 Catering Assistants. You will be responsible for the full operations providing meals to over 400 students. Key responsibilities: Managing a school kitchen Ensure all day-to-day issues concerning staffing, performance and disciplinary procedure are actioned accordingly Manage kitchen operations, including food ordering, stock control, and waste management. Ensure consistent food quality and service standards Monitor and manage the kitchen budget, ensuring cost-effectiveness. Maintain compliance with procedures and legislations Manage allergen requirements and dietary needs Plan and create menus to meet with dietary requirements Ensuring full compliance with food hygiene requirements About You: Experience in a similar environment, ideally within education catering Strong understanding of health & safety and food hygiene Excellent communication and management skills Experience handling allergen protocols Food Hygiene certifications Enhanced DBS disclosure Why Apply? Great hours: Monday-Friday, 7.30am-14:30pm Term time only: 39 weeks per year - enjoy extended breaks Competitive pay: £17.50 per hour Weekly payments Holiday pay accrual Contributory pension scheme Access to our bespoke Blue Arrow App - ability to view your shifts, confirm your hours and submit your timesheet, able to view additional assignments, and more If this role is for you, please click apply now! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
Head of Catering, East Midlands, 65,000 + Bonus We are excited to be partnering with a large multi-outlet venue seeking an experienced Head of Catering to oversee its diverse food and beverage operations. This role will take ownership of the overall catering strategy, ensuring exceptional service delivery while driving revenue, profitability, and operational excellence. We are looking for a dynamic and commercially minded leader with strong experience managing high-volume, multi-faceted catering environments. Key responsibilities: Lead and develop the catering team across retail, bars, hospitality and event Deliver the catering strategy while maintaining high service standards Manage substantial catering turnover and meet financial targets Drive sales growth, cost control, and operational efficiency Oversee operations, ensuring compliance and a strong H&S culture Manage suppliers, partnerships, reporting, and margin performance Skills and Experience: Senior management experience within a venue Senior catering or F&B leadership experience in a large or multi-outlet venue Strong commercial skills, including budgeting and financial delivery Proven ability to lead and motivate large operational teams Customer-focused with strong service standards Confident communicator with strong stakeholder management skills
Dec 06, 2025
Full time
Head of Catering, East Midlands, 65,000 + Bonus We are excited to be partnering with a large multi-outlet venue seeking an experienced Head of Catering to oversee its diverse food and beverage operations. This role will take ownership of the overall catering strategy, ensuring exceptional service delivery while driving revenue, profitability, and operational excellence. We are looking for a dynamic and commercially minded leader with strong experience managing high-volume, multi-faceted catering environments. Key responsibilities: Lead and develop the catering team across retail, bars, hospitality and event Deliver the catering strategy while maintaining high service standards Manage substantial catering turnover and meet financial targets Drive sales growth, cost control, and operational efficiency Oversee operations, ensuring compliance and a strong H&S culture Manage suppliers, partnerships, reporting, and margin performance Skills and Experience: Senior management experience within a venue Senior catering or F&B leadership experience in a large or multi-outlet venue Strong commercial skills, including budgeting and financial delivery Proven ability to lead and motivate large operational teams Customer-focused with strong service standards Confident communicator with strong stakeholder management skills
Job Specification: Workshop Manager (Hands-On Mechanical Fitter) Location: North West England Department: Workshop / Service & Repairs Reports to: Operations Manager / General Manager Overview: An established engineering company is seeking a skilled and hands-on Workshop Manager with a background as a Mechanical Fitter, specialising in the disassembly, inspection, and retrofitting of industrial gearboxes. The role involves leading a small workshop team while remaining actively involved in mechanical fitting tasks. The ideal candidate will have experience with gearbox repair and refurbishment, as well as team leadership in a workshop setting. Key Responsibilities: Oversee day-to-day operations in the mechanical workshop. Allocate jobs, set daily priorities, and manage workloads to meet deadlines. Ensure full compliance with health & safety procedures and quality standards. Conduct safety briefings, inspections, and maintain safe working practices. Liaise with other departments to ensure smooth job flow and customer satisfaction. Hands-On Mechanical Fitting Strip down and inspect various industrial gearboxes and drive components. Carry out mechanical repairs, retrofits, and reassembly work to specification. Replace bearings, seals, shafts, and other key mechanical components. Use precision measuring tools to document tolerances and wear. Operate workshop equipment such as hydraulic presses, grinders, and torque tools. Quality & Documentation Maintain accurate service records, including inspection and build reports. Ensure repair work is completed to customer and internal quality standards. Provide feedback to engineering or technical teams on product condition and improvements. Team Leadership Support and train junior fitters or apprentices in mechanical techniques and safety. Promote a clean, organised, and efficient workshop environment. Assist with recruiting and developing workshop team members. Required Skills & Experience: Time-served Mechanical Fitter or similar background. Strong experience with gearbox disassembly, repair, and retrofit. Prior leadership or supervisory experience in a workshop environment. Excellent mechanical fault-finding and problem-solving skills. Proficient in reading engineering drawings and technical specifications. Basic understanding of hydraulic or electric drive systems (advantageous). Comfortable using workshop IT systems for job tracking and reporting. Qualifications: NVQ Level 3 or equivalent in Mechanical Engineering or Fitting. Overhead crane, FLT, or lifting equipment certification preferred. Health & Safety training (e.g. IOSH/Manual Handling) beneficial. Working Conditions: Full-time, permanent position. Workshop-based with standard weekday hours. Occasional site work or overtime may be required. Benefits: Competitive salary (DOE) Overtime opportunities Pension scheme Training and development support Stable role within a well-established engineering business
Dec 06, 2025
Full time
Job Specification: Workshop Manager (Hands-On Mechanical Fitter) Location: North West England Department: Workshop / Service & Repairs Reports to: Operations Manager / General Manager Overview: An established engineering company is seeking a skilled and hands-on Workshop Manager with a background as a Mechanical Fitter, specialising in the disassembly, inspection, and retrofitting of industrial gearboxes. The role involves leading a small workshop team while remaining actively involved in mechanical fitting tasks. The ideal candidate will have experience with gearbox repair and refurbishment, as well as team leadership in a workshop setting. Key Responsibilities: Oversee day-to-day operations in the mechanical workshop. Allocate jobs, set daily priorities, and manage workloads to meet deadlines. Ensure full compliance with health & safety procedures and quality standards. Conduct safety briefings, inspections, and maintain safe working practices. Liaise with other departments to ensure smooth job flow and customer satisfaction. Hands-On Mechanical Fitting Strip down and inspect various industrial gearboxes and drive components. Carry out mechanical repairs, retrofits, and reassembly work to specification. Replace bearings, seals, shafts, and other key mechanical components. Use precision measuring tools to document tolerances and wear. Operate workshop equipment such as hydraulic presses, grinders, and torque tools. Quality & Documentation Maintain accurate service records, including inspection and build reports. Ensure repair work is completed to customer and internal quality standards. Provide feedback to engineering or technical teams on product condition and improvements. Team Leadership Support and train junior fitters or apprentices in mechanical techniques and safety. Promote a clean, organised, and efficient workshop environment. Assist with recruiting and developing workshop team members. Required Skills & Experience: Time-served Mechanical Fitter or similar background. Strong experience with gearbox disassembly, repair, and retrofit. Prior leadership or supervisory experience in a workshop environment. Excellent mechanical fault-finding and problem-solving skills. Proficient in reading engineering drawings and technical specifications. Basic understanding of hydraulic or electric drive systems (advantageous). Comfortable using workshop IT systems for job tracking and reporting. Qualifications: NVQ Level 3 or equivalent in Mechanical Engineering or Fitting. Overhead crane, FLT, or lifting equipment certification preferred. Health & Safety training (e.g. IOSH/Manual Handling) beneficial. Working Conditions: Full-time, permanent position. Workshop-based with standard weekday hours. Occasional site work or overtime may be required. Benefits: Competitive salary (DOE) Overtime opportunities Pension scheme Training and development support Stable role within a well-established engineering business
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Dec 06, 2025
Full time
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 06, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
The Opportunity We're looking for a meticulous and experienced Head of Contracts and Compliance to centralise and lead our compliance activities, including export controls, contractual governance, and security. This role combines regulatory expertise with leadership and managing a logistics team while expanding the broader contracts and compliance function in line with company growth. You'll ensure the business operates securely, support bids and contracts and drive integrity across all operations at a global level. Who We Are OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. Why You'll Love Working With Us Join a high-energy, collaborative team where great ideas thrive, challenges are embraced and people genuinely love what they do. Here's what our benefits have to offer: Competitive remuneration package, salary from £80,000 with performance-related bonuses and clear progression opportunities. 25 days' holiday + public holidays, with long service rewards and the option to buy up to 5 additional days. Free breakfast and freshly cooked lunches every day, courtesy of Chef Mark and his team. Private healthcare through Aviva, keeping you feeling your best. Life assurance for peace of mind. Salary sacrifice schemes - including EV car and Cycle to Work options for easy, sustainable travel. Paid team socials - from quiz nights and football to board games and more; we love to have fun together. Pension plan with employer matched contributions to help you plan for the future. A culture that empowers - we enable change, encourage challenge, and celebrate personal growth. What You'll Be Doing Contracting: Lead all company contracts and agreements. Draft, review, negotiate and approve customer and supplier contracts, NDAs, amendments and flowdowns Ensure terms align with company policies, capabilities and risk appetite Support bids and proposals with risk commentary and contract review Maintain contract management processes, including obligations tracking and lifecycle controls Oversee resolution of disputes and escalations Regulatory Compliance: Safeguard the business against legal and regulatory risk. Ensure adherence to all applicable laws and regulations, including export controls, trade sanctions, anti bribery, data protection, and health, safety and environmental regulations Develop and maintain export control frameworks: product classification, licences, technical assistance agreements and staff training Conduct due diligence on customers, suppliers and partners to ensure sanctions compliance Maintain relationships with government authorities and advisors Manage security clearances, classified document handling and security training Leadership & Team Development: Build and guide a high performing compliance function. Manage the logistics team and expand the contracts/compliance team as the business grows Promote a culture of integrity, accountability and risk awareness Identify, assess and mitigate compliance related risks across the business What You'll Bring Proven Expertise: Strong compliance, contracts, and regulatory background. Substantial relevant experience in export, compliance, legal, quality Demonstrated strong previous experience in the defence sector with deep knowledge of regulatory frameworks, particularly defence export controls Experience handling sensitive or classified information Leadership & Collaboration: Inspire and guide teams while influencing stakeholders. Proven leadership and management experience Strong communication, diplomacy and analytical skills Calm, decisive and pragmatic under pressure Personal Attributes: High integrity, attention to detail, and discretion. Exceptional analytical skills with risk aware, pragmatic approach Trustworthy, reliable and focused on compliance excellence Qualifications ICA International Diploma in Governance, Risk & Compliance, or training from ECJU desirable Security Officer training provided on the job Vision Help protect the territory and airspace of NATO countries and their allies. Mission Be a world leading provider of autonomous technology for Surveillance applications and Defence. Values Be a Good Egg: Earn respect, have mutual trust and be honest Do cool stuff: We develop cool tech with an awesome team, and we get stuff done Be empowered: We are autonomous, reliable and take personal responsibility We are one team: Look out for each other and the team Things go wrong: Fail fast, learn and move on Have fun: We're doing amazing things with passionate people
Dec 06, 2025
Full time
The Opportunity We're looking for a meticulous and experienced Head of Contracts and Compliance to centralise and lead our compliance activities, including export controls, contractual governance, and security. This role combines regulatory expertise with leadership and managing a logistics team while expanding the broader contracts and compliance function in line with company growth. You'll ensure the business operates securely, support bids and contracts and drive integrity across all operations at a global level. Who We Are OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. Why You'll Love Working With Us Join a high-energy, collaborative team where great ideas thrive, challenges are embraced and people genuinely love what they do. Here's what our benefits have to offer: Competitive remuneration package, salary from £80,000 with performance-related bonuses and clear progression opportunities. 25 days' holiday + public holidays, with long service rewards and the option to buy up to 5 additional days. Free breakfast and freshly cooked lunches every day, courtesy of Chef Mark and his team. Private healthcare through Aviva, keeping you feeling your best. Life assurance for peace of mind. Salary sacrifice schemes - including EV car and Cycle to Work options for easy, sustainable travel. Paid team socials - from quiz nights and football to board games and more; we love to have fun together. Pension plan with employer matched contributions to help you plan for the future. A culture that empowers - we enable change, encourage challenge, and celebrate personal growth. What You'll Be Doing Contracting: Lead all company contracts and agreements. Draft, review, negotiate and approve customer and supplier contracts, NDAs, amendments and flowdowns Ensure terms align with company policies, capabilities and risk appetite Support bids and proposals with risk commentary and contract review Maintain contract management processes, including obligations tracking and lifecycle controls Oversee resolution of disputes and escalations Regulatory Compliance: Safeguard the business against legal and regulatory risk. Ensure adherence to all applicable laws and regulations, including export controls, trade sanctions, anti bribery, data protection, and health, safety and environmental regulations Develop and maintain export control frameworks: product classification, licences, technical assistance agreements and staff training Conduct due diligence on customers, suppliers and partners to ensure sanctions compliance Maintain relationships with government authorities and advisors Manage security clearances, classified document handling and security training Leadership & Team Development: Build and guide a high performing compliance function. Manage the logistics team and expand the contracts/compliance team as the business grows Promote a culture of integrity, accountability and risk awareness Identify, assess and mitigate compliance related risks across the business What You'll Bring Proven Expertise: Strong compliance, contracts, and regulatory background. Substantial relevant experience in export, compliance, legal, quality Demonstrated strong previous experience in the defence sector with deep knowledge of regulatory frameworks, particularly defence export controls Experience handling sensitive or classified information Leadership & Collaboration: Inspire and guide teams while influencing stakeholders. Proven leadership and management experience Strong communication, diplomacy and analytical skills Calm, decisive and pragmatic under pressure Personal Attributes: High integrity, attention to detail, and discretion. Exceptional analytical skills with risk aware, pragmatic approach Trustworthy, reliable and focused on compliance excellence Qualifications ICA International Diploma in Governance, Risk & Compliance, or training from ECJU desirable Security Officer training provided on the job Vision Help protect the territory and airspace of NATO countries and their allies. Mission Be a world leading provider of autonomous technology for Surveillance applications and Defence. Values Be a Good Egg: Earn respect, have mutual trust and be honest Do cool stuff: We develop cool tech with an awesome team, and we get stuff done Be empowered: We are autonomous, reliable and take personal responsibility We are one team: Look out for each other and the team Things go wrong: Fail fast, learn and move on Have fun: We're doing amazing things with passionate people
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Dec 05, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
