Agency : Havas Lynx Job Description : At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.Committed to driving meaningful change-a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record-we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the through our YouTube playlist, Instagram, Facebook, LinkedIn, and Twitter.Everything this company achieves-every life it saves, every penny it makes, every policy it changes, every award it wins-is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of the Role As a Talent Acquisition Coordinator, you'll play a key role within our established Talent Acquisition team. Reporting to the Head of Talent Acquisition, you'll focus on administrative excellence and process management, ensuring smooth operations and overseeing freelance resourcing. You'll handle scheduling, documentation, compliance checks, paperwork for new starters, and stakeholder communication to keep everything running seamlessly. What You Can Expect to Be Doing Managing the approval process for internal freelance requests. Sourcing freelance talent on time and within budget using platforms like LinkedIn. Handling end-to-end recruitment for junior roles. Building strong relationships with Operations, HR, and IT teams to ensure smooth onboarding. Acting as the first point of contact for freelance-related queries. Drafting contracts, managing trackers, and ensuring compliance with IR35 and insurance requirements. Maintaining accurate documentation and quality control throughout all processes. Providing mentorship and guidance to junior team members. Liaise with external suppliers to manage and coordinate relationships, ensuring seamless operations. Manage and maintain our pool of freelance talent. This Role Could Be a Great Fit for You If You have previous experience in an administrative or recruitment role. You're highly organised with exceptional attention to detail. You're confident using Microsoft Office and familiar with LinkedIn sourcing techniques. You have excellent communication skills and a friendly, approachable attitude. You enjoy working collaboratively and supporting others. You're proactive about learning and personal development. What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into and our internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: Hybrid Working - 3 days in the office (flexible working options are available for in-office days) Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service Option to buy, carry or sell holidays Early Friday finish throughout the year Seasonal working hours Enhanced family leave, pay and return to work benefit scheme Extensive L&D support Sabbatical opportunities Season ticket interest free loans for travel Cycle to work scheme Life insurance (4x salary) Company pension scheme Fully compensated company events Volunteer days Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more +Medicash healthcare benefit 24/7 access to a free, confidential and independent Employee Assistance ProgrammeGet in touch to find out how we can make an impact that matters together. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Dec 09, 2025
Full time
Agency : Havas Lynx Job Description : At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.Committed to driving meaningful change-a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record-we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the through our YouTube playlist, Instagram, Facebook, LinkedIn, and Twitter.Everything this company achieves-every life it saves, every penny it makes, every policy it changes, every award it wins-is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of the Role As a Talent Acquisition Coordinator, you'll play a key role within our established Talent Acquisition team. Reporting to the Head of Talent Acquisition, you'll focus on administrative excellence and process management, ensuring smooth operations and overseeing freelance resourcing. You'll handle scheduling, documentation, compliance checks, paperwork for new starters, and stakeholder communication to keep everything running seamlessly. What You Can Expect to Be Doing Managing the approval process for internal freelance requests. Sourcing freelance talent on time and within budget using platforms like LinkedIn. Handling end-to-end recruitment for junior roles. Building strong relationships with Operations, HR, and IT teams to ensure smooth onboarding. Acting as the first point of contact for freelance-related queries. Drafting contracts, managing trackers, and ensuring compliance with IR35 and insurance requirements. Maintaining accurate documentation and quality control throughout all processes. Providing mentorship and guidance to junior team members. Liaise with external suppliers to manage and coordinate relationships, ensuring seamless operations. Manage and maintain our pool of freelance talent. This Role Could Be a Great Fit for You If You have previous experience in an administrative or recruitment role. You're highly organised with exceptional attention to detail. You're confident using Microsoft Office and familiar with LinkedIn sourcing techniques. You have excellent communication skills and a friendly, approachable attitude. You enjoy working collaboratively and supporting others. You're proactive about learning and personal development. What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into and our internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: Hybrid Working - 3 days in the office (flexible working options are available for in-office days) Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service Option to buy, carry or sell holidays Early Friday finish throughout the year Seasonal working hours Enhanced family leave, pay and return to work benefit scheme Extensive L&D support Sabbatical opportunities Season ticket interest free loans for travel Cycle to work scheme Life insurance (4x salary) Company pension scheme Fully compensated company events Volunteer days Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more +Medicash healthcare benefit 24/7 access to a free, confidential and independent Employee Assistance ProgrammeGet in touch to find out how we can make an impact that matters together. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. Life at Havas We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. Havas Creative Network At Havas, we believe creativity isn't just a description of our business, it is part of our agencies' DNA. We bring together some of the industry's most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. Havas Media Network We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience - in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. Havas Health Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
Your new company Based in Birningham, my client is a forward-thinking organisation looking to get their legacy tech in order so they can push forwards with their digital transformation journey. The role is a minimum of 2 days on site, more when required as per the demands of the projects. Your new role As the IT consultant, you will be extremely technically minded with a background in SharePoint migration, server migration, network and infrastructure projects. The role requires you to be adept at supplier and internal stakeholder management, ideally with PSec procurement knowledge. It is a pivotal role where you will be working closely with the rest of the senior management team to stabilise, improve and transform the IT function within the organisation. You will be taking the lead on the migration of SharePoint to cloud platforms, server migrations and network upgrades, ensuring the network is secure and fit for growth. Leading on multiple infrastructure-based projects which require strong supplier management and engagement, including migrating infrastructure for office moves and relocations. This is an amazing opportunity for a hands-on technical IT Manager who wants to strengthen the team, lead by example and make a fundamental difference to the infrastructure of my client, future proofing them for the next steps in their digital transformation programme. What you'll need to succeed Proven recent experience as IT Manager / Head of IT On Prem to Cloud SharePoint migration experience Experience migrating multiple servers with full security and network upgrades Experienced with migrating infrastructure for office moves and relocations Leading on multiple infrastructure-based projects requiring strong supplier management and engagement Solid understanding of SQL and database administration Strong leadership and mentoring skills What you'll get in return Benefits include: 27 days holiday plus bank holidays Flexi time scheme Up to 10% pension contributions Plus other enhanced benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 09, 2025
Full time
Your new company Based in Birningham, my client is a forward-thinking organisation looking to get their legacy tech in order so they can push forwards with their digital transformation journey. The role is a minimum of 2 days on site, more when required as per the demands of the projects. Your new role As the IT consultant, you will be extremely technically minded with a background in SharePoint migration, server migration, network and infrastructure projects. The role requires you to be adept at supplier and internal stakeholder management, ideally with PSec procurement knowledge. It is a pivotal role where you will be working closely with the rest of the senior management team to stabilise, improve and transform the IT function within the organisation. You will be taking the lead on the migration of SharePoint to cloud platforms, server migrations and network upgrades, ensuring the network is secure and fit for growth. Leading on multiple infrastructure-based projects which require strong supplier management and engagement, including migrating infrastructure for office moves and relocations. This is an amazing opportunity for a hands-on technical IT Manager who wants to strengthen the team, lead by example and make a fundamental difference to the infrastructure of my client, future proofing them for the next steps in their digital transformation programme. What you'll need to succeed Proven recent experience as IT Manager / Head of IT On Prem to Cloud SharePoint migration experience Experience migrating multiple servers with full security and network upgrades Experienced with migrating infrastructure for office moves and relocations Leading on multiple infrastructure-based projects requiring strong supplier management and engagement Solid understanding of SQL and database administration Strong leadership and mentoring skills What you'll get in return Benefits include: 27 days holiday plus bank holidays Flexi time scheme Up to 10% pension contributions Plus other enhanced benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Store Manager Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team. About the role To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. What you'll do Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensures the store administration processes are carried out effectively, with audit targets achieved. Ensures the effective management of the stock flow process to maximise sales and minimise losses. Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. Floor control is delivered consistently, ensuring all consumers have a great brand experience. Reports and data provided are used to drive sales growth in-store to achieve budget. All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. Team availability is matched to sales and/or footfall to ensure it matches consumer demand. All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. All team members are trained to deliver product knowledge through the appropriate company selling models. All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. Maintain an up to date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. All security, cash, stock and administration procedures are followed. Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. All team members receive regular communication of Company strategy and new initiatives. All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Technical Skills IT proficient - able to use a range of systems to manage in store activity Planning and prioritising Commerciality Motivating and leading a team Well developed communication skills Successful Experience Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Dec 09, 2025
Full time
Store Manager Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team. About the role To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. What you'll do Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensures the store administration processes are carried out effectively, with audit targets achieved. Ensures the effective management of the stock flow process to maximise sales and minimise losses. Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. Floor control is delivered consistently, ensuring all consumers have a great brand experience. Reports and data provided are used to drive sales growth in-store to achieve budget. All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. Team availability is matched to sales and/or footfall to ensure it matches consumer demand. All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. All team members are trained to deliver product knowledge through the appropriate company selling models. All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. Maintain an up to date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. All security, cash, stock and administration procedures are followed. Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. All team members receive regular communication of Company strategy and new initiatives. All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Technical Skills IT proficient - able to use a range of systems to manage in store activity Planning and prioritising Commerciality Motivating and leading a team Well developed communication skills Successful Experience Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. If you're ready to lead from the front and create an exceptional store experience, apply today. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Description End User Services Project Engineer Leidos is now recruiting a motivated Project Engineer, that will be working primarily on End User Services - physical device management, support and upgrade projects, but will also be involved in a wider highly skilled Infrastructure Project team. Working in a team that provides unparalleled levels of projects to our existing and expanding customer base, helping position Leidos as the nationwide supplier of choice across all major outsourced ICT programmes. Leidos is expanding its Information and Communications Technology (ICT) presence significantly in the UK, with an emphasis on Civil Government, Law Enforcement and Critical National Infrastructure ICT programmes. The successful candidate needs to be able to provide dynamic and flexible support across all processes, while operating with confidence at deployed Leidos delivery locations, engaging with the customer and the Project Managers on week-to-week priorities and tasking. Required Skills Very experienced in physical desktop/laptop/device management, support and upgrades - as this will be a large majority of projects The ability to multitask, as the job often involves working on more than one project concurrently Excellent customer communication skills, as will be dealing with the customer directly Background in 2nd Line Support (large user base support experience) Creative thinking to come up with innovative solutions to complex problems Excellent team working skills, the ability to work with other IT professionals in a team An inquisitive mind and a real interest in IT to remain up to date regarding new technologies Prioritisation of workload, able to execute and perform with limited assistance A self starter attitude Good analytical skills and an ability to define and articulate, precisely, to an appropriate level to the audience at hand or in written documentation Strong verbal and written communication skills including experience in technical writing Strong client interpersonal skills, demonstrating an ability to build and keep business relationships building horizontal and vertical contacts Commitment to continuous learning and professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly Desired Skills Knowledge of Microsoft Endpoint Manager / Intune Knowledge of Ivanti Configuration Manager Have experience of working in a ITIL framework An understanding of Project Management and Service Management best practices and principles Ability to work effectively in a pressurised environment, remaining focused Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Able to organise effective problem and change management Knowledge / Awareness Microsoft Office 365 and Windows 11 environments Microsoft Endpoint Manager /MDM Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive and Sharepoint Desktop, Laptop, Mobile and Server hardware ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Effectively utilises each team member to his/her fullest potential Keeps track of lessons learned and shares those lessons with team members Clearance Requirements: Able to obtain or current UK SC Clearance is required for this position. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & Europe - we work to make the world safer, healthier and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £34,200.00-£42,700.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression . click apply for full job details
Dec 09, 2025
Full time
Description End User Services Project Engineer Leidos is now recruiting a motivated Project Engineer, that will be working primarily on End User Services - physical device management, support and upgrade projects, but will also be involved in a wider highly skilled Infrastructure Project team. Working in a team that provides unparalleled levels of projects to our existing and expanding customer base, helping position Leidos as the nationwide supplier of choice across all major outsourced ICT programmes. Leidos is expanding its Information and Communications Technology (ICT) presence significantly in the UK, with an emphasis on Civil Government, Law Enforcement and Critical National Infrastructure ICT programmes. The successful candidate needs to be able to provide dynamic and flexible support across all processes, while operating with confidence at deployed Leidos delivery locations, engaging with the customer and the Project Managers on week-to-week priorities and tasking. Required Skills Very experienced in physical desktop/laptop/device management, support and upgrades - as this will be a large majority of projects The ability to multitask, as the job often involves working on more than one project concurrently Excellent customer communication skills, as will be dealing with the customer directly Background in 2nd Line Support (large user base support experience) Creative thinking to come up with innovative solutions to complex problems Excellent team working skills, the ability to work with other IT professionals in a team An inquisitive mind and a real interest in IT to remain up to date regarding new technologies Prioritisation of workload, able to execute and perform with limited assistance A self starter attitude Good analytical skills and an ability to define and articulate, precisely, to an appropriate level to the audience at hand or in written documentation Strong verbal and written communication skills including experience in technical writing Strong client interpersonal skills, demonstrating an ability to build and keep business relationships building horizontal and vertical contacts Commitment to continuous learning and professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly Desired Skills Knowledge of Microsoft Endpoint Manager / Intune Knowledge of Ivanti Configuration Manager Have experience of working in a ITIL framework An understanding of Project Management and Service Management best practices and principles Ability to work effectively in a pressurised environment, remaining focused Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Able to organise effective problem and change management Knowledge / Awareness Microsoft Office 365 and Windows 11 environments Microsoft Endpoint Manager /MDM Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive and Sharepoint Desktop, Laptop, Mobile and Server hardware ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Effectively utilises each team member to his/her fullest potential Keeps track of lessons learned and shares those lessons with team members Clearance Requirements: Able to obtain or current UK SC Clearance is required for this position. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & Europe - we work to make the world safer, healthier and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £34,200.00-£42,700.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression . click apply for full job details
Senior Service Controller LOCATION: Leeds CONTRACT: Permanent Competitive Salary + benefits package Summary The Senior Service Controller role is based in the Leeds Facilities office and will work within the service centre team. The primary objective is to support Contract Managers with administration of client services (either in place of or in conjunction with Service Controllers and Contract Administrators). The Senior Service Controller will be able to conduct all Service Controller tasks and those usually conducted by a Contract Administrator (including raising requisitions and Purchase Orders for Subcontractors; creating account performance reports; attending client meetings). The Senior Service Controller will also be responsible for conducting training on IFS processes or client systems as appropriate to assist with the development of Service Controllers and onboarding of new recruits. Some of the key deliverables in this role will include: Line Management of new recruits and monitoring competency through their probationary periods. Monitoring delivery of PPM and Reactive works provided by NGB mobile workforce and sub-contractors, assigning resources appropriately to ensure completion within client SLA's. Mentoring service controllers in best practice process adherence and advising process changes as required. Obtaining relevant order number/instruction for quoted works, ensuring all documentation and customer approvals are attached to our system. Raising of POs for quote approved works and liaising with Subcontractors or internal engineers to ensure works completed within expectations. Monitoring account performance and reporting any concerns/areas for improvement to the relevant Contract Manager. To direct Service Controller activities according to relevant client and NG Bailey priorities. Developing Internal and External relationships through regular contact including attending client meetings with Management, where necessary. Escalate issues to relevant party, team leader, contract manager where necessary and, where possible, recommending potential solution(s). Planning any specialist PPM/remedial works with subcontractors ensuring all RAMS and method statements are received. What we're looking for : Previous CAFM system knowledge ideally IFS knowledge High level of Microsoft proficiency Advance proficiency of Excel Prior experience of Administration in M&E industry Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 09, 2025
Full time
Senior Service Controller LOCATION: Leeds CONTRACT: Permanent Competitive Salary + benefits package Summary The Senior Service Controller role is based in the Leeds Facilities office and will work within the service centre team. The primary objective is to support Contract Managers with administration of client services (either in place of or in conjunction with Service Controllers and Contract Administrators). The Senior Service Controller will be able to conduct all Service Controller tasks and those usually conducted by a Contract Administrator (including raising requisitions and Purchase Orders for Subcontractors; creating account performance reports; attending client meetings). The Senior Service Controller will also be responsible for conducting training on IFS processes or client systems as appropriate to assist with the development of Service Controllers and onboarding of new recruits. Some of the key deliverables in this role will include: Line Management of new recruits and monitoring competency through their probationary periods. Monitoring delivery of PPM and Reactive works provided by NGB mobile workforce and sub-contractors, assigning resources appropriately to ensure completion within client SLA's. Mentoring service controllers in best practice process adherence and advising process changes as required. Obtaining relevant order number/instruction for quoted works, ensuring all documentation and customer approvals are attached to our system. Raising of POs for quote approved works and liaising with Subcontractors or internal engineers to ensure works completed within expectations. Monitoring account performance and reporting any concerns/areas for improvement to the relevant Contract Manager. To direct Service Controller activities according to relevant client and NG Bailey priorities. Developing Internal and External relationships through regular contact including attending client meetings with Management, where necessary. Escalate issues to relevant party, team leader, contract manager where necessary and, where possible, recommending potential solution(s). Planning any specialist PPM/remedial works with subcontractors ensuring all RAMS and method statements are received. What we're looking for : Previous CAFM system knowledge ideally IFS knowledge High level of Microsoft proficiency Advance proficiency of Excel Prior experience of Administration in M&E industry Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Private Client Property Manager page is loaded Private Client Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR100737 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role This role will be instrumental in developing and implementing a robust framework to deliver a Private Client Property Management Service. Responsibilities will include standardising best practices and promoting the service across the Knight Frank network.Ultimately, the aim is to significantly increase the number of properties managed under the Private Client Property Management Service and to ensure a consistently seamless experience for clients.We are seeking a candidate with at least three years' experience in Super Prime Property Management and a proven ability to pitch this service to prospective clients.The successful candidate must demonstrate a proactive mindset and the ability to collaborate effectively with multiple stakeholders to achieve ambitious growth targets. RESPONSIBILITIES: Business Development & Stakeholder Engagement + Confidently pitch the Private Client Property Management Service to prospective clients and internal stakeholders. + Promote the service across the Knight Frank network, fostering collaboration and securing new instructions. Property Inspections & Readiness + Conduct regular property inspections to ensure security, maintenance, and insurance compliance. + Prepare homes for client arrivals, including professional cleaning, airing rooms, and stocking groceries as per client preferences. + Ensure all household systems (AV, AC, heating, security) are operational and maintained. Maintenance & Housekeeping + Oversee planned and reactive maintenance, including scheduling and supervising contractors for specialist systems. + Arrange and supervise regular and specialist cleaning, laundry, and housekeeping services. + Coordinate refurbishment, redecorating, and home staging projects. Security & Compliance + Implement and monitor security solutions, including alarm systems and key holding. + Ensure properties meet insurance requirements and maintain compliance with relevant regulations. Client & Contractor Liaison + Serve as the single, trusted point of contact for homeowners, providing tailored updates and recommendations. + Liaise with contractors and service providers, ensuring work meets the highest standards. + Facilitate access for repairs, deliveries, and maintenance, acting as a buffer between clients and contractors. Administration & Record Keeping + Manage utility accounts, contractor invoices & post collection. + Maintain accurate records of property visits. Client Experience + Deliver a bespoke, proactive service tailored to each client's needs, ensuring complete peace of mind. + Build lasting relationships with clients, anticipating needs and offering additional services. SKILLS & QUALIFICATIONS Highly trained and experienced property manager with superior knowledge of sophisticated systems within high-tech properties. Proven record of excellent customer service, including during contentious situations. Extensive experience in managing super prime properties for UHNWI clients, with a proven track record of excellence. Exceptional organisational skills and meticulous attention to detail. Outstanding communication skills and the ability to maintain professionalism and discretion at all times. Problem-solving skills and the ability to manage complex property-related challenges. Strong understanding of the luxury real estate market and trends. Ability to work autonomously while also collaborating effectively within a team. Experience in promoting property services within a professional network, with the ability to confidently pitch the Private Client Property Management Service to prospective clients and secure new instructions.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Dec 09, 2025
Full time
Private Client Property Manager page is loaded Private Client Property Managerremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR100737 Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role This role will be instrumental in developing and implementing a robust framework to deliver a Private Client Property Management Service. Responsibilities will include standardising best practices and promoting the service across the Knight Frank network.Ultimately, the aim is to significantly increase the number of properties managed under the Private Client Property Management Service and to ensure a consistently seamless experience for clients.We are seeking a candidate with at least three years' experience in Super Prime Property Management and a proven ability to pitch this service to prospective clients.The successful candidate must demonstrate a proactive mindset and the ability to collaborate effectively with multiple stakeholders to achieve ambitious growth targets. RESPONSIBILITIES: Business Development & Stakeholder Engagement + Confidently pitch the Private Client Property Management Service to prospective clients and internal stakeholders. + Promote the service across the Knight Frank network, fostering collaboration and securing new instructions. Property Inspections & Readiness + Conduct regular property inspections to ensure security, maintenance, and insurance compliance. + Prepare homes for client arrivals, including professional cleaning, airing rooms, and stocking groceries as per client preferences. + Ensure all household systems (AV, AC, heating, security) are operational and maintained. Maintenance & Housekeeping + Oversee planned and reactive maintenance, including scheduling and supervising contractors for specialist systems. + Arrange and supervise regular and specialist cleaning, laundry, and housekeeping services. + Coordinate refurbishment, redecorating, and home staging projects. Security & Compliance + Implement and monitor security solutions, including alarm systems and key holding. + Ensure properties meet insurance requirements and maintain compliance with relevant regulations. Client & Contractor Liaison + Serve as the single, trusted point of contact for homeowners, providing tailored updates and recommendations. + Liaise with contractors and service providers, ensuring work meets the highest standards. + Facilitate access for repairs, deliveries, and maintenance, acting as a buffer between clients and contractors. Administration & Record Keeping + Manage utility accounts, contractor invoices & post collection. + Maintain accurate records of property visits. Client Experience + Deliver a bespoke, proactive service tailored to each client's needs, ensuring complete peace of mind. + Build lasting relationships with clients, anticipating needs and offering additional services. SKILLS & QUALIFICATIONS Highly trained and experienced property manager with superior knowledge of sophisticated systems within high-tech properties. Proven record of excellent customer service, including during contentious situations. Extensive experience in managing super prime properties for UHNWI clients, with a proven track record of excellence. Exceptional organisational skills and meticulous attention to detail. Outstanding communication skills and the ability to maintain professionalism and discretion at all times. Problem-solving skills and the ability to manage complex property-related challenges. Strong understanding of the luxury real estate market and trends. Ability to work autonomously while also collaborating effectively within a team. Experience in promoting property services within a professional network, with the ability to confidently pitch the Private Client Property Management Service to prospective clients and secure new instructions.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Are you a Head of Payroll and Pensions seeking a new challenge or an experienced Manager seeking a step up? A specialist SW London university in the health and science space is seeking an interim Head of Payroll, Pensions and People Systems to lead a complex payroll and multi-scheme pensions portfolio. The role is full time, on site 3 days per week. The Role: You will lead the payroll/pensions operations with an annual budget of c£50m and approx. 2400 employees. You will ensure that each stage of the payroll process complies with due processes and procedures, all staff are paid on time and accurately, correct payments are made and appropriate information provided to the pension schemes, HMRC and other statutory bodies. You will provide advice and expertise on Payroll and Pension issues and identify the impact and implications of national imperatives and legislation developments. Benefits: 42 days leave per annum Membership to a competitive pension scheme with generous employer contribution Hybrid working and flexible working also considered On-site exercise facilities Key duties will include: Lead an accurate, compliant and efficient payroll & pensions service , overseeing monthly processing, multi-scheme administration, statutory returns, external payments and strong internal controls. Manage and develop all pension schemes , ensuring regulatory compliance, accurate contributions, clear staff guidance, and expert advice to senior leaders on scheme changes, retirements and cost implications. Own the HR/Payroll systems (iTrent & Agresso) , maintaining salary structures, configuration and functionality, resolving issues quickly, and testing/implementing software updates and new releases. Drive continuous improvement , streamlining processes, updating procedures, enhancing verification checks, and producing management reporting while partnering closely with HR and Finance. Essential experience and skills required: CIPP qualified Experience of managing a payroll function in a medium or large sized organisation (preferably higher education or NHS or similar size) Operational experience of Defined Benefit and Defined Contribution pension schemes Staff management experience Experience of the following pension schemes: SAUL, USS and NHSSS Experience and knowledge of HR/Payroll (preferably iTrent) and Finance systems Application: Apply today with just your CV and a member of the TPP team will be in touch with you shortly if your skills and experience align with the requirements of the role. Closing date: 5th December Interview dates: 15th and 16th December We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Dec 09, 2025
Full time
Are you a Head of Payroll and Pensions seeking a new challenge or an experienced Manager seeking a step up? A specialist SW London university in the health and science space is seeking an interim Head of Payroll, Pensions and People Systems to lead a complex payroll and multi-scheme pensions portfolio. The role is full time, on site 3 days per week. The Role: You will lead the payroll/pensions operations with an annual budget of c£50m and approx. 2400 employees. You will ensure that each stage of the payroll process complies with due processes and procedures, all staff are paid on time and accurately, correct payments are made and appropriate information provided to the pension schemes, HMRC and other statutory bodies. You will provide advice and expertise on Payroll and Pension issues and identify the impact and implications of national imperatives and legislation developments. Benefits: 42 days leave per annum Membership to a competitive pension scheme with generous employer contribution Hybrid working and flexible working also considered On-site exercise facilities Key duties will include: Lead an accurate, compliant and efficient payroll & pensions service , overseeing monthly processing, multi-scheme administration, statutory returns, external payments and strong internal controls. Manage and develop all pension schemes , ensuring regulatory compliance, accurate contributions, clear staff guidance, and expert advice to senior leaders on scheme changes, retirements and cost implications. Own the HR/Payroll systems (iTrent & Agresso) , maintaining salary structures, configuration and functionality, resolving issues quickly, and testing/implementing software updates and new releases. Drive continuous improvement , streamlining processes, updating procedures, enhancing verification checks, and producing management reporting while partnering closely with HR and Finance. Essential experience and skills required: CIPP qualified Experience of managing a payroll function in a medium or large sized organisation (preferably higher education or NHS or similar size) Operational experience of Defined Benefit and Defined Contribution pension schemes Staff management experience Experience of the following pension schemes: SAUL, USS and NHSSS Experience and knowledge of HR/Payroll (preferably iTrent) and Finance systems Application: Apply today with just your CV and a member of the TPP team will be in touch with you shortly if your skills and experience align with the requirements of the role. Closing date: 5th December Interview dates: 15th and 16th December We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
At OFG, we work smarter so you can spend more time doing what makes you happy! Are you an innovative EYFS/SEN Teacher committed to improving the lives of pupils and young people? Join our New Options School - Riseley Green School in Riseley, Berkshire, which opened in May 2025 and has capacity for 60 pupils aged 4-16 years. The school caters to pupils with autism (ASC) and complex needs. Job Title: EYFS/SEN Teacher Location: Riseley Green School, Reading, RG7 1QF Salary: Up to £40,000 per annum depending on experience ( not pro rata ) Hours: 37.5 hours per week, Monday to Friday, 8:30 AM - 4:30 PM Contract: Permanent, Term Time Only Start Date: November 2025 UK Applicants Only - This role does not offer sponsorship Through your knowledge and passion, you will have a real impact on the lives of pupils and young people. As an EYFS/SEN Teacher, you will take a creative approach to teaching pupils according to their educational needs, ensuring delivery of the school curriculum in a way that maximises pupil's achievement and ability to develop. About the Role As an EYFS/SEN Teacher, you will take a creative approach to teaching pupils according to their individual educational needs, ensuring the effective delivery of the school curriculum and maximising each pupil's achievement and personal development. You will: Deliver high-quality teaching and make effective use of resources to improve learning and achievement for all pupils, in consultation with the Headteacher Teach a range of subjects as required, sometimes outside the main teaching area, to ensure the effective delivery of the curriculum Take on other identified responsibilities in consultation with the Headteacher to support the school's curriculum delivery Support and promote the learning, personal development, and wellbeing of all students General Responsibilities Safeguard and promote the welfare of pupils and young people Work in accordance with professional practice, statutory and legal requirements, and school policies Undertake tasks related to the day-to-day administration and organisation of the school Take responsibility for specific areas of work, reviewed annually and agreed within the performance management cycle and school improvement process Take on additional responsibilities as required Qualifications Required Qualified Teacher Status (QTS) About Us Riseley Green School is an independent specialist school for autistic young people aged 4 to 16 years. Situated on the outskirts of Reading, Berkshire, the school provides a distinctive blend of education and support tailored to a diverse range of pupil needs and abilities. Riseley Green School opened in May 2025 and has a capacity for 60 pupils. The school caters to pupils with autism (ASC) and complex needs, offering a nurturing and structured environment where each child can thrive. For over 16 years, Options Autism has provided care and education to pupils, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are a leading provider of specialist education, delivering innovative approaches that produce measurable outcomes for neurodivergent young people and young adults. We are proud to share that in 2024, Outcomes First Group was officially certified as a 'Great Place to Work' for the fifth year running, reflecting our commitment to supporting and valuing all members of our staff team. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Dec 09, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! Are you an innovative EYFS/SEN Teacher committed to improving the lives of pupils and young people? Join our New Options School - Riseley Green School in Riseley, Berkshire, which opened in May 2025 and has capacity for 60 pupils aged 4-16 years. The school caters to pupils with autism (ASC) and complex needs. Job Title: EYFS/SEN Teacher Location: Riseley Green School, Reading, RG7 1QF Salary: Up to £40,000 per annum depending on experience ( not pro rata ) Hours: 37.5 hours per week, Monday to Friday, 8:30 AM - 4:30 PM Contract: Permanent, Term Time Only Start Date: November 2025 UK Applicants Only - This role does not offer sponsorship Through your knowledge and passion, you will have a real impact on the lives of pupils and young people. As an EYFS/SEN Teacher, you will take a creative approach to teaching pupils according to their educational needs, ensuring delivery of the school curriculum in a way that maximises pupil's achievement and ability to develop. About the Role As an EYFS/SEN Teacher, you will take a creative approach to teaching pupils according to their individual educational needs, ensuring the effective delivery of the school curriculum and maximising each pupil's achievement and personal development. You will: Deliver high-quality teaching and make effective use of resources to improve learning and achievement for all pupils, in consultation with the Headteacher Teach a range of subjects as required, sometimes outside the main teaching area, to ensure the effective delivery of the curriculum Take on other identified responsibilities in consultation with the Headteacher to support the school's curriculum delivery Support and promote the learning, personal development, and wellbeing of all students General Responsibilities Safeguard and promote the welfare of pupils and young people Work in accordance with professional practice, statutory and legal requirements, and school policies Undertake tasks related to the day-to-day administration and organisation of the school Take responsibility for specific areas of work, reviewed annually and agreed within the performance management cycle and school improvement process Take on additional responsibilities as required Qualifications Required Qualified Teacher Status (QTS) About Us Riseley Green School is an independent specialist school for autistic young people aged 4 to 16 years. Situated on the outskirts of Reading, Berkshire, the school provides a distinctive blend of education and support tailored to a diverse range of pupil needs and abilities. Riseley Green School opened in May 2025 and has a capacity for 60 pupils. The school caters to pupils with autism (ASC) and complex needs, offering a nurturing and structured environment where each child can thrive. For over 16 years, Options Autism has provided care and education to pupils, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are a leading provider of specialist education, delivering innovative approaches that produce measurable outcomes for neurodivergent young people and young adults. We are proud to share that in 2024, Outcomes First Group was officially certified as a 'Great Place to Work' for the fifth year running, reflecting our commitment to supporting and valuing all members of our staff team. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Job Title: Individual Giving Fundraiser Reporting To: Individual Giving and Legacy Manager Salary: £30,218 - £37,540 Hours: 37.5 hours per week Location: Based at Alder Hey Children s Hospital with flexible working Job Purpose This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Main Duties/ Tasks Income Generation & Stewardship Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. Create and implement effective donor journeys to maximise the engagement and retention of supporters. Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. Work across the organisation to champion individual giving and to implement excellent supporter care. Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements. Work positively and proactively with our volunteer supporters. Project Management Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving. Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals. Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. Data Management & Reporting Manage the selection and segmentation of individual giving data for campaign purposes. Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. Use campaign data to report on effectiveness of activity and inform decision making and future planning. Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters. Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media. Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. Other Duties Be an outstanding advocate for Alder Hey Children s Charity in line with the core values of the organisation. Support, when required, other fundraisers within the Individual Giving and Legacy Team. Be an active and supportive member of the Alder Hey Children s Charity team, contributing to the team s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. Any other reasonable duties as required by your line manager. Person Specification Essential Desirable Qualifications, Knowledge and Experience Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. Proven record of achieving financial targets & Return on Investment. Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses. Experience of producing compelling supporter creative and fundraising messages. Proven ability to work closely with internal teams including: Marketing, Operations and Finance. A good working understanding of Data Protection landscape. Good knowledge and experience of using a fundraising database for reporting and analysis. Experience of data selection/segmentation and the effective use of donor data for campaign purposes. Understanding of direct mail campaigns. Skills and Attributes Commitment to principles of equality, diversity and collaborative working. Self-sufficient and confident to make decisions within the boundaries of the role. Ability to communicate effectively with staff, volunteers, children, young people and families. Excellent oral and written communication skills. Ability to build strong working relationships with supporters of all levels and backgrounds. Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment. Ability to work in a logical, organised manner with a high level of attention to detail. Ability to work effectively as part of a team as well as independently. Competence in Microsoft Office package and video conferencing tools such as Teams. Excellent personal organisation skills, including time and workload management. Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. Knowledge and understanding of fundraising CRM System (Salesforce) Additional requirements Strong interest in working for a children s health charity. An understanding of and commitment to the values of Alder Hey Children s Charity. Respect for and ability to maintain confidentiality. Willingness to get involved with activities across the Charity. High standards of personal conduct, honesty and integrity. Willingness to occasionally work outside of normal office hours. Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. Four Day Working Week In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Our Values Here at Alder Hey Children s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others. Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. Alder Hey Children s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Dec 08, 2025
Full time
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Job Title: Individual Giving Fundraiser Reporting To: Individual Giving and Legacy Manager Salary: £30,218 - £37,540 Hours: 37.5 hours per week Location: Based at Alder Hey Children s Hospital with flexible working Job Purpose This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement. Main Duties/ Tasks Income Generation & Stewardship Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. Create and implement effective donor journeys to maximise the engagement and retention of supporters. Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. Work across the organisation to champion individual giving and to implement excellent supporter care. Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements. Work positively and proactively with our volunteer supporters. Project Management Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving. Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals. Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. Data Management & Reporting Manage the selection and segmentation of individual giving data for campaign purposes. Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. Use campaign data to report on effectiveness of activity and inform decision making and future planning. Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters. Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media. Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. Other Duties Be an outstanding advocate for Alder Hey Children s Charity in line with the core values of the organisation. Support, when required, other fundraisers within the Individual Giving and Legacy Team. Be an active and supportive member of the Alder Hey Children s Charity team, contributing to the team s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. Any other reasonable duties as required by your line manager. Person Specification Essential Desirable Qualifications, Knowledge and Experience Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. Proven record of achieving financial targets & Return on Investment. Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses. Experience of producing compelling supporter creative and fundraising messages. Proven ability to work closely with internal teams including: Marketing, Operations and Finance. A good working understanding of Data Protection landscape. Good knowledge and experience of using a fundraising database for reporting and analysis. Experience of data selection/segmentation and the effective use of donor data for campaign purposes. Understanding of direct mail campaigns. Skills and Attributes Commitment to principles of equality, diversity and collaborative working. Self-sufficient and confident to make decisions within the boundaries of the role. Ability to communicate effectively with staff, volunteers, children, young people and families. Excellent oral and written communication skills. Ability to build strong working relationships with supporters of all levels and backgrounds. Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment. Ability to work in a logical, organised manner with a high level of attention to detail. Ability to work effectively as part of a team as well as independently. Competence in Microsoft Office package and video conferencing tools such as Teams. Excellent personal organisation skills, including time and workload management. Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. Knowledge and understanding of fundraising CRM System (Salesforce) Additional requirements Strong interest in working for a children s health charity. An understanding of and commitment to the values of Alder Hey Children s Charity. Respect for and ability to maintain confidentiality. Willingness to get involved with activities across the Charity. High standards of personal conduct, honesty and integrity. Willingness to occasionally work outside of normal office hours. Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. Four Day Working Week In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Our Values Here at Alder Hey Children s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others. Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. Alder Hey Children s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
Contract Supervisor (12 Month Fixed Term) Full Time - 37 Hours Per Week Role Purpose: Are you able to lead and supervise contractor performance to deliver high-quality, customer-focused services? Can you work with external contractors to ensure compliance with legislation, internal processes, and best practice to maintain safe, well-managed homes? Broadacres Housing Association is seeking a highly motivated and organised individual to join our Property Services team as a Contract Supervisor to deliver exceptional customer service and ensure a seamless customer journey. The Contract Supervisor will be responsible for overseeing the delivery of various maintenance and construction projects at our properties throughout North Yorkshire and the surrounding areas. Customer visits will concentrate around the York, Tadcaster and Selby areas but office base will be at our Head Office. What You'll Be Doing: Contractor Monitoring, Evaluation and Communication: Monitor the quality of work being performed and ensure compliance with all safety regulations and industry standards. Deliver Excellent Customer Experience: Coordinate with internal scheduling and Contact Centre teams as well as liaising diligently with customers, to minimise disruptions and ensure customer satisfaction. Tender Process and Contractual Relationship Administration: Review and approve project invoices using NatFed rates and track expenses to ensure costs stay within budget. Health, Safety and Compliance: Supervise contractors on site, and undertake HHSRS survey inspections. Programme Management: Conduct regular site inspections and provide progress reports to senior management. Continual Improvement and Innovation: Identify opportunities for process improvements and cost savings. Accurate Record Keeping: Maintain accurate project documentation and record keeping. What Success Looks Like: Monitoring & Reporting: Contractors are consistently monitored against standards, timelines, and compliance, with accurate reporting. Evaluation & Risk: Data-driven evaluations improve performance and mitigate risks; audits yield positive results. Communication: Clear, proactive communication ensures understanding of expectations; feedback is timely. Compliance & Safety: Legal, regulatory, and health & safety standards are rigorously maintained; culture of safety promoted. Delivery & Customer Focus: High-quality outcomes, contractual adherence, and customer experience remain central. Administration & Assets: Smooth contract administration with accurate data, timely payments, and robust performance monitoring; asset records and future plans are accurate. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experience Proven experience in housing repair/maintenance sector. High-level customer service delivery. Conducting property surveys (damp, condensation, stock condition). Managing maintenance contractors. Building Pathology: Must have a good understanding of building pathology to diagnose using root cause analysis, write up scope of works when carrying out stock condition surveys, empty home assessments and damp and mould surveys. A good understanding of HHSRS is required. Why Broadacres? Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Contract Supervisor - Apply now.
Dec 08, 2025
Contractor
Contract Supervisor (12 Month Fixed Term) Full Time - 37 Hours Per Week Role Purpose: Are you able to lead and supervise contractor performance to deliver high-quality, customer-focused services? Can you work with external contractors to ensure compliance with legislation, internal processes, and best practice to maintain safe, well-managed homes? Broadacres Housing Association is seeking a highly motivated and organised individual to join our Property Services team as a Contract Supervisor to deliver exceptional customer service and ensure a seamless customer journey. The Contract Supervisor will be responsible for overseeing the delivery of various maintenance and construction projects at our properties throughout North Yorkshire and the surrounding areas. Customer visits will concentrate around the York, Tadcaster and Selby areas but office base will be at our Head Office. What You'll Be Doing: Contractor Monitoring, Evaluation and Communication: Monitor the quality of work being performed and ensure compliance with all safety regulations and industry standards. Deliver Excellent Customer Experience: Coordinate with internal scheduling and Contact Centre teams as well as liaising diligently with customers, to minimise disruptions and ensure customer satisfaction. Tender Process and Contractual Relationship Administration: Review and approve project invoices using NatFed rates and track expenses to ensure costs stay within budget. Health, Safety and Compliance: Supervise contractors on site, and undertake HHSRS survey inspections. Programme Management: Conduct regular site inspections and provide progress reports to senior management. Continual Improvement and Innovation: Identify opportunities for process improvements and cost savings. Accurate Record Keeping: Maintain accurate project documentation and record keeping. What Success Looks Like: Monitoring & Reporting: Contractors are consistently monitored against standards, timelines, and compliance, with accurate reporting. Evaluation & Risk: Data-driven evaluations improve performance and mitigate risks; audits yield positive results. Communication: Clear, proactive communication ensures understanding of expectations; feedback is timely. Compliance & Safety: Legal, regulatory, and health & safety standards are rigorously maintained; culture of safety promoted. Delivery & Customer Focus: High-quality outcomes, contractual adherence, and customer experience remain central. Administration & Assets: Smooth contract administration with accurate data, timely payments, and robust performance monitoring; asset records and future plans are accurate. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experience Proven experience in housing repair/maintenance sector. High-level customer service delivery. Conducting property surveys (damp, condensation, stock condition). Managing maintenance contractors. Building Pathology: Must have a good understanding of building pathology to diagnose using root cause analysis, write up scope of works when carrying out stock condition surveys, empty home assessments and damp and mould surveys. A good understanding of HHSRS is required. Why Broadacres? Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Contract Supervisor - Apply now.
Assistant Quantity Surveyor Bradford Permanent Role Competitive salary and flexible benefits Summary We have an exciting new opportunity for an Assistant Quantity Surveyor to join our team based in Bradford. Working under the guidance of an experienced Surveyor or Commercial Manager, you will assist with the implementation of best commercial practices on projects, through tender stage to completion and final account settlement, to deliver improved commercial and financial performance to the project. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Review the contract terms and conditions to identify any risks or opportunities on the project Work with the project ream and assist with preparation of applications for payment and ensure payment is received in accordance with the contract Assist with the production and administration of any subcontract agreements Review and understand the obligations of NG Bailey under the contract Assist with the production of the commercial plan, monitoring our compliance and obligations Assist in production, distribution and maintenance of all contract records, and internal reporting Assist with monitoring and forecasting cost and revenue throughout the project lifecycle Work with the project team on the preparation of final accounts, including review of supply chain final accounts. Understand contract change management procedures and assist with the identification and qualification of any changes to our contractual obligations Maintain positive relationships with the customer What we're looking for : Relevant work experience in a similar role, ideally with an MEP/construction environment English and Maths GCSE or equivalent Relevant BSC/degree or equivalent, or willingness to work towards Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme available (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 08, 2025
Full time
Assistant Quantity Surveyor Bradford Permanent Role Competitive salary and flexible benefits Summary We have an exciting new opportunity for an Assistant Quantity Surveyor to join our team based in Bradford. Working under the guidance of an experienced Surveyor or Commercial Manager, you will assist with the implementation of best commercial practices on projects, through tender stage to completion and final account settlement, to deliver improved commercial and financial performance to the project. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: Ensure that our safety first and foremost message is visible and alive through all activities. Review the contract terms and conditions to identify any risks or opportunities on the project Work with the project ream and assist with preparation of applications for payment and ensure payment is received in accordance with the contract Assist with the production and administration of any subcontract agreements Review and understand the obligations of NG Bailey under the contract Assist with the production of the commercial plan, monitoring our compliance and obligations Assist in production, distribution and maintenance of all contract records, and internal reporting Assist with monitoring and forecasting cost and revenue throughout the project lifecycle Work with the project team on the preparation of final accounts, including review of supply chain final accounts. Understand contract change management procedures and assist with the identification and qualification of any changes to our contractual obligations Maintain positive relationships with the customer What we're looking for : Relevant work experience in a similar role, ideally with an MEP/construction environment English and Maths GCSE or equivalent Relevant BSC/degree or equivalent, or willingness to work towards Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme available (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Dec 08, 2025
Full time
Head of Communications Role Summary The Head of Communications role is to grow target audiences (onsite and online), increase revenue generation and build awareness of the Wallace Collection through strategically targeted marketing, influencer, and press campaigns, with a specific focus on exhibitions, revenue programming, and emerging organisational objectives, including the transformative masterplan. The postholder will manage and utilise audience insights to make informed decisions and ensure audience needs are met. The role also oversees the effective management and strategic development of the Collection's digital infrastructure, including CRM, website, ticketing system and platforms including Bloomberg Connects and Google Arts & Culture. As a member of the Heads of Department leadership team at the museum, the Head of Communications has input into strategic museum decisions, particularly in regard to audience development and digital matters. A productive and open relationship with the Collection's other departments is vital. The Wallace Collection is embarking on a transformative Masterplan to future-proof Hertford House (Grade II listed) and deepen engagement with its exceptional collections. Since the 2000 Centenary Project, visitor numbers have doubled, putting pressure on facilities and infrastructure. At the heart of the Masterplan is how, The Wallace Collection can best meet the needs and expectations of both the current and future visitors and learning programme participants to achieve the Collection's strategic priority to broaden and deepen visitor engagement. This position will play a key role in shaping the Communications strategy for the public phase of the fundraising campaign and associated brand development. This role will report to the Director of Development. Role Description Marketing and Press: Devise the Collection's Communications strategy and ensure its implementation through effective management of staff resources and external agencies. Grow target audiences and increase revenue generation by strategically developing and directing effective marketing campaigns, including media planning across print, digital, OOH and onsite, working closely with the Collection's media agency. Build audiences and generate increased revenue for the Collection's exhibitions, programmes (e.g. ticketed events and adult learning programmes, retail) by strategically directing and overseeing delivery of high-impact paid and promoted social media and YouTube campaigns. Create and deliver an influencer strategy (paid and organic) to build awareness of the Wallace Collection, generate revenue and engage key audiences for the museum. Actively seek opportunities to work with external partners on reciprocal social media/PR initiatives. Utilise audience insights and visitor data to ensure campaigns are tailored and effective in attracting target audiences and underpinning the Audience Development Strategy. Working effectively with the Collection's press agency, cultivate relationships with key press and media contacts including editors, journalists, freelancer writers and photographers. Oversee the delivery of press views and early press for the Collection's exhibitions and displays. Owned Channels and Assets: Oversee the delivery of engaging organic content for the Collection's social channels and regular subscriber e-news, ensuring accuracy and consistency of brand and voice. Generate new content opportunities, working with the Learning and Curatorial teams to shape and create new content for social and web. Develop stakeholder relationships within the Collection, ensuring consistency with brand and visual identity across all external outputs. Digital Infrastructure and Audience Insights: Create and implement the Collection's strategy for digital development, consolidating and fully-realising the Collection's potential for digital participation. Oversee the effective management of the museum's digital outputs and infrastructure, including its relationship with third party digital service providers, to maintain and develop the Collection's website, CRM (Microsoft Dynamics) and ticket system (Digitickets), enabling the Collection to maximise its digital potential and engagement with audiences online. Develop the Collection's means of gathering and analysing audience insights, ensuring they are disseminated to enable informed decision making across departments. General: Contribute to exhibition development through Exhibition Project and Review Group meetings, with a focus on audience development, marketing and press. Ensure effective reporting and evaluation of marketing activity, leading on reports to stakeholders and overseeing effective administration and data recording. Line manage the Senior Press and Marketing Officer and Digital and Audiences Officer, ensuring Communications staff work collaboratively with other departments to successfully deliver cross-departmental projects and wider organisational aims. Ensure the Department's proactive compliance with the Collection's policies, including carrying out risk assessments and producing Method Statements. Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours. Person Specification Essential: Demonstrable experience of devising and delivering Audience Development and/or Communications strategies. Extensive experience of conceiving and delivering effective marketing campaigns for an audience/client-focused organisation, preferably within the culture/heritage/voluntary sector. Extensive experience of working with press agencies and/or working directly with press to achieve national coverage for campaigns and activities. Demonstrable experience of building and executing an influencer and social media (inc. YouTube) strategy. Demonstrable experienced in digital marketing, data analysis and campaign budget management. Demonstrable experience of social platform management and online community cultivation. Excellent written and verbal communication; highly-developed interpersonal skills ability to communicate clearly and effectively with a range of internal and external stakeholders. Strong time management skills with an ability to plan effectively and manage competing priorities successfully. Ability to problem-solve and work on own initiative without close supervision. Experience of managing a range of professional staff, fostering a positive and inclusive work environment. Experience of setting detailed departmental budgets and managing and reporting on financial operations. Good knowledge of Mailchimp and Later/social scheduling tools, as well as mainstream design software e.g. InDesign and administrative packages including CRMs, Microsoft Office365 and Zoom. Desirable: Hold professional qualifications in the field of marketing. How to Apply Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 14/12/2025. Please note late applications or applications via a CV will not be considered. Interviews for the role will take place on week commencing, 07/01/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview. Start date: As soon as possible Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.
Assistant Archivist We are seeking an Assistant Archivist to be an integral part of the Archives and Records team at Waddesdon Manor. This role supports the Head of Archives & Records for Waddesdon, whose objective is to manage a high-quality archive service for all areas of the organisation and members of the Rothschild family, and to embed an efficient and unified records management framework across Waddesdon, the Rothschild Foundation, Waddesdon Estate and the Rothschild Family Office. The post holder will assist with the provision of a full range of archive services including cataloguing, appraisal, answering enquiries, assisting researchers both onsite and remotely and assisting with digital preservation. Key responsibilities include: Listing of records for appraisal purposes in line with the organisation principles, as well as cataloguing and describing archives in line with professional archival standards Basic collections preservation Appraising and preparing records for long-term digital preservation, and assisting in the development of robust systems to manage and preserve our digital information, records and archives Answering enquiries whether by email, telephone, letter or in person Supporting the Head of Archives and Records in delivering the strategic plan regards high quality archives and records management for Waddesdon Copying documents and images for researchers Participating in public and private events, exhibitions, study sessions and educational activities as appropriate Assisting with the implementation and maintenance of SharePoint Online Supervising confidential waste collection in compliance with data legislation Supervising and managing the work of volunteers in the department including developing tasks for volunteers to do You will be a great fit if: You are collaborative, engaged, and motivated, able to work both as a key part in a small team and independently. You enjoy variety but can show your attention to detail and dedication in listing and cataloguing to a high standard, following internal procedures, and complying with external standards. You enjoy sharing your knowledge with colleagues, volunteers, and researchers to answer their questions and are willing to step-up and help with exhibitions, training, and talks. You should be flexible and proactive, have excellent organisational, communication and interpersonal skills, and be able to demonstrate a sound problem-solving approach in your work. a recognised qualification in archive administration or records management (or equivalent demonstrable experience) Knowledge of current archival and records management professional standards and an understanding of digital preservation principles Knowledge of EDRMS (particularly SharePoint) and/or archive cataloguing systems Customer service experience A driving licence due to work on multiple sites An ability to read French would be desirable This job includes manual handling and the use of step ladders. Rewards for working with us: Waddesdon Discounts Staff Card Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Income Protection Mental Health and Wellbeing Support - access to a wellbeing platform and fully funded 1:1 counselling service. Enhanced Maternity Pay - after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay. Enhanced Paternity Pay - after 12 months of continuous service, you may take 3 months of paternity leave at full pay. Deposit Loan Scheme - financial support to go towards a private rental deposit. To apply, please submit a current CV and covering letter explaining how your experience and skills match those outlined above. Please also submit a written answer (no more than 500 words) to the question below: Why do you think archives and records management are important to Waddesdon Manor and the Rothschild Foundation?
Dec 08, 2025
Full time
Assistant Archivist We are seeking an Assistant Archivist to be an integral part of the Archives and Records team at Waddesdon Manor. This role supports the Head of Archives & Records for Waddesdon, whose objective is to manage a high-quality archive service for all areas of the organisation and members of the Rothschild family, and to embed an efficient and unified records management framework across Waddesdon, the Rothschild Foundation, Waddesdon Estate and the Rothschild Family Office. The post holder will assist with the provision of a full range of archive services including cataloguing, appraisal, answering enquiries, assisting researchers both onsite and remotely and assisting with digital preservation. Key responsibilities include: Listing of records for appraisal purposes in line with the organisation principles, as well as cataloguing and describing archives in line with professional archival standards Basic collections preservation Appraising and preparing records for long-term digital preservation, and assisting in the development of robust systems to manage and preserve our digital information, records and archives Answering enquiries whether by email, telephone, letter or in person Supporting the Head of Archives and Records in delivering the strategic plan regards high quality archives and records management for Waddesdon Copying documents and images for researchers Participating in public and private events, exhibitions, study sessions and educational activities as appropriate Assisting with the implementation and maintenance of SharePoint Online Supervising confidential waste collection in compliance with data legislation Supervising and managing the work of volunteers in the department including developing tasks for volunteers to do You will be a great fit if: You are collaborative, engaged, and motivated, able to work both as a key part in a small team and independently. You enjoy variety but can show your attention to detail and dedication in listing and cataloguing to a high standard, following internal procedures, and complying with external standards. You enjoy sharing your knowledge with colleagues, volunteers, and researchers to answer their questions and are willing to step-up and help with exhibitions, training, and talks. You should be flexible and proactive, have excellent organisational, communication and interpersonal skills, and be able to demonstrate a sound problem-solving approach in your work. a recognised qualification in archive administration or records management (or equivalent demonstrable experience) Knowledge of current archival and records management professional standards and an understanding of digital preservation principles Knowledge of EDRMS (particularly SharePoint) and/or archive cataloguing systems Customer service experience A driving licence due to work on multiple sites An ability to read French would be desirable This job includes manual handling and the use of step ladders. Rewards for working with us: Waddesdon Discounts Staff Card Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years. Sick pay Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary. Income Protection Mental Health and Wellbeing Support - access to a wellbeing platform and fully funded 1:1 counselling service. Enhanced Maternity Pay - after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay. Enhanced Paternity Pay - after 12 months of continuous service, you may take 3 months of paternity leave at full pay. Deposit Loan Scheme - financial support to go towards a private rental deposit. To apply, please submit a current CV and covering letter explaining how your experience and skills match those outlined above. Please also submit a written answer (no more than 500 words) to the question below: Why do you think archives and records management are important to Waddesdon Manor and the Rothschild Foundation?
About the Client My client is seeking a proactive Installation Manager to act as the vital link between the Head of Operations and a growing Installation Team. The company is a dynamic, forward-thinking organisation based in the Reading area, specialising in the installation of high-end kitchens and bespoke furniture across the South of England. They are passionate about delivering impeccable service to both trade and retail clients and recognise the value a dedicated Installation Manager will bring to their continued growth. If you have a can do attitude, are resourceful, professional, and thrive in a fast-paced environment this is an excellent opportunity to make a significant impact. Key Requirements Exceptional communication skills with the ability to build strong working relationships with clients, colleagues, and contractors. A proactive and resourceful approach to problem-solving. Strong organisational skills with the ability to follow instructions, meet deadlines, and take accountability for results. Adaptability within a dynamic and evolving environment, always seeking ways to enhance client experience. Based locally to the Reading area, with the flexibility to travel daily to various project sites across the region. Full UK driving licence. Roles and Responsibilities The Installation Manager will oversee all on-site works, ensuring installations are delivered to the highest standards. Key duties include but are not limited to: Managing the full lifecycle of high-end domestic and site installation projects from point of sale through to completion. Working closely with the Head of Operations and internal office teams to ensure seamless communication and administration of projects. Conducting accurate site measurements and monitoring progress on both domestic and construction sites. Effectively communicating site surveys, visit notes, and sign-offs. Managing remedial works and ensuring the successful handover of completed installations to clients. Overseeing on-site logistics and ensuring all work is completed in line with health and safety requirements. Assisting clients and contractors with technical details, such as electrics, plumbing, and dimensional requirements. Liaising with customers, site representatives, subcontractors, and other trades to maintain smooth operations and clear communication. Ensuring timely project completion within budget, maintaining high levels of client satisfaction. Coordinating with installation teams and subcontractors to maintain quality standards and resolve on-site issues efficiently. Providing feedback to support continuous improvement across the business. Sourcing and delivering specialist materials as needed, adopting a practical, hands-on approach to problem-solving. Undertaking light on-site adjustments or snagging to uphold exacting standards. Being available at short notice to attend project sites as required. Reporting on all on-site financials to ensure projects remain within budget parameters. Opportunity for Growth This role offers the opportunity to play an integral part in shaping the future of the business contributing to process development, setting quality standards, and implementing new systems to drive continuous improvement.
Dec 08, 2025
Full time
About the Client My client is seeking a proactive Installation Manager to act as the vital link between the Head of Operations and a growing Installation Team. The company is a dynamic, forward-thinking organisation based in the Reading area, specialising in the installation of high-end kitchens and bespoke furniture across the South of England. They are passionate about delivering impeccable service to both trade and retail clients and recognise the value a dedicated Installation Manager will bring to their continued growth. If you have a can do attitude, are resourceful, professional, and thrive in a fast-paced environment this is an excellent opportunity to make a significant impact. Key Requirements Exceptional communication skills with the ability to build strong working relationships with clients, colleagues, and contractors. A proactive and resourceful approach to problem-solving. Strong organisational skills with the ability to follow instructions, meet deadlines, and take accountability for results. Adaptability within a dynamic and evolving environment, always seeking ways to enhance client experience. Based locally to the Reading area, with the flexibility to travel daily to various project sites across the region. Full UK driving licence. Roles and Responsibilities The Installation Manager will oversee all on-site works, ensuring installations are delivered to the highest standards. Key duties include but are not limited to: Managing the full lifecycle of high-end domestic and site installation projects from point of sale through to completion. Working closely with the Head of Operations and internal office teams to ensure seamless communication and administration of projects. Conducting accurate site measurements and monitoring progress on both domestic and construction sites. Effectively communicating site surveys, visit notes, and sign-offs. Managing remedial works and ensuring the successful handover of completed installations to clients. Overseeing on-site logistics and ensuring all work is completed in line with health and safety requirements. Assisting clients and contractors with technical details, such as electrics, plumbing, and dimensional requirements. Liaising with customers, site representatives, subcontractors, and other trades to maintain smooth operations and clear communication. Ensuring timely project completion within budget, maintaining high levels of client satisfaction. Coordinating with installation teams and subcontractors to maintain quality standards and resolve on-site issues efficiently. Providing feedback to support continuous improvement across the business. Sourcing and delivering specialist materials as needed, adopting a practical, hands-on approach to problem-solving. Undertaking light on-site adjustments or snagging to uphold exacting standards. Being available at short notice to attend project sites as required. Reporting on all on-site financials to ensure projects remain within budget parameters. Opportunity for Growth This role offers the opportunity to play an integral part in shaping the future of the business contributing to process development, setting quality standards, and implementing new systems to drive continuous improvement.
HR Administrator page is loaded HR Administratorlocations: Reigate: Manchestertime type: Full timeposted on: Posted Yesterdayjob requisition id: R8786At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. You don't become the industry leader with average HR hires. There are plenty of reasons Intrum sets the standards for others to follow. One is definitely the calibre of our global HR talent. Discover how you'll grow by making a difference at Intrum UK as a HR Administrator - 12-month fixed term. This role will be involved in the entire lifecycle of employees during their time with Intrum and will support the essential day-to-day People Services function. You will support across HR and onboarding activities providing an exceptional level of customer service to all employees.There will be opportunities for you to gain experience in supporting all business divisions across the UK. This role will suit someone who has a HR administration background in a fast-paced company. This role is an integral part of a collegiate, ambitious, and highly professional HR People team that aims to always drive innovation, efficiencies, and progressive people solutions to ensure we continue to be an employer of choice.This role can be based at either our Reigate or Manchester offices, with the flexibility to work from home. The role. Be a key point of contact for all people-related queries, being the friendly face of the People Team and providing an exceptional level of customer service to all employees. Complete transactional HR and, onboarding activities accurately and efficiently Act as first point of contact for incoming HR and onboarding queries including monitoring emails and answering phone enquiries. Taking accountability to manage employee lifecycle process: Starters, Probation, Leavers and Contractual changes Day-to-day management of our HR Information System, Workday, and ensuring all employee records are kept up to date and accurate. Coordination and processing of employee documents throughout the employee lifecycle as required, e.g., promotion and annual pay changes, as well as other contractual changes Supporting the administration of all employee benefits, and day-to-day management of our benefits system and pension portal. Regular reporting and management of holiday and absence records as well as ad hoc reporting needs. Maintain an up-to-date knowledge of HR processes. Contribute towards providing meaningful analytics to enable business improvement (e.g., exit interview summaries, absence data, headcount reports, starter and leaver reports). Timely creation, collection and storing of accurate documentation. Maintain and update the HR system. About you. Previous administration experience, with excellent attention to detail is a must. Excellent with numbers and spreadsheets. Able to prioritise a busy and demanding workload, can be flexible and has the ability to adapt to the evolving needs of the business. Acts with discretion, integrity and professionalism at all times and can communicate effectively and openly with people of all levels. Proactive, takes on the challenge of unfamiliar tasks and is passionate about creating a first-class employee experience. Strong work ethic and a desire to work in a fast-paced role and passion about creating an awesome employee experience. Effective English communication skills (verbal & written). What we offer: At Intrum we offer not only a challenging and rewarding career but also: Lifestyle: A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back. You can participate in gadget schemes and give as you earn charity donation schemes. Interactive subsides events. Contributory workplace pension scheme. Additionally, you'll get an extra day to celebrate your birthday. Opportunities to grow: You'll receive training and coaching for your personal development/progression, and employee recognition programmes to help you grow in your career. Health: You'll have access to private medical insurance, life assurance, and more. Wellbeing: You'll enjoy discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. You'll also have sociable working hours and breakfast snacks provided in the office. Supportive, open, and value-driven culture: Ethics. Dedication. Solutions. Empathy. Our values aren't just words hanging in the reception. They guide us all daily. It's what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It's why Intrum is a natural home for people ready to make a difference. And it's why people like you recognise this is the place to do just that. How to apply: Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply. About Intrum: Enabling financial health for people, businesses, and society.Intrum is Europe's leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability across 20 European countries.With 9,000 dedicated employees, we work every day to create sustainable financial solutions.At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our three leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.(Strictly No Recruitment Agencies Please)Apply now and help us strengthen HR operations, enhance employee experience, and contribute to Intrum's mission of building a sound and supportive workplace.
Dec 08, 2025
Full time
HR Administrator page is loaded HR Administratorlocations: Reigate: Manchestertime type: Full timeposted on: Posted Yesterdayjob requisition id: R8786At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. You don't become the industry leader with average HR hires. There are plenty of reasons Intrum sets the standards for others to follow. One is definitely the calibre of our global HR talent. Discover how you'll grow by making a difference at Intrum UK as a HR Administrator - 12-month fixed term. This role will be involved in the entire lifecycle of employees during their time with Intrum and will support the essential day-to-day People Services function. You will support across HR and onboarding activities providing an exceptional level of customer service to all employees.There will be opportunities for you to gain experience in supporting all business divisions across the UK. This role will suit someone who has a HR administration background in a fast-paced company. This role is an integral part of a collegiate, ambitious, and highly professional HR People team that aims to always drive innovation, efficiencies, and progressive people solutions to ensure we continue to be an employer of choice.This role can be based at either our Reigate or Manchester offices, with the flexibility to work from home. The role. Be a key point of contact for all people-related queries, being the friendly face of the People Team and providing an exceptional level of customer service to all employees. Complete transactional HR and, onboarding activities accurately and efficiently Act as first point of contact for incoming HR and onboarding queries including monitoring emails and answering phone enquiries. Taking accountability to manage employee lifecycle process: Starters, Probation, Leavers and Contractual changes Day-to-day management of our HR Information System, Workday, and ensuring all employee records are kept up to date and accurate. Coordination and processing of employee documents throughout the employee lifecycle as required, e.g., promotion and annual pay changes, as well as other contractual changes Supporting the administration of all employee benefits, and day-to-day management of our benefits system and pension portal. Regular reporting and management of holiday and absence records as well as ad hoc reporting needs. Maintain an up-to-date knowledge of HR processes. Contribute towards providing meaningful analytics to enable business improvement (e.g., exit interview summaries, absence data, headcount reports, starter and leaver reports). Timely creation, collection and storing of accurate documentation. Maintain and update the HR system. About you. Previous administration experience, with excellent attention to detail is a must. Excellent with numbers and spreadsheets. Able to prioritise a busy and demanding workload, can be flexible and has the ability to adapt to the evolving needs of the business. Acts with discretion, integrity and professionalism at all times and can communicate effectively and openly with people of all levels. Proactive, takes on the challenge of unfamiliar tasks and is passionate about creating a first-class employee experience. Strong work ethic and a desire to work in a fast-paced role and passion about creating an awesome employee experience. Effective English communication skills (verbal & written). What we offer: At Intrum we offer not only a challenging and rewarding career but also: Lifestyle: A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back. You can participate in gadget schemes and give as you earn charity donation schemes. Interactive subsides events. Contributory workplace pension scheme. Additionally, you'll get an extra day to celebrate your birthday. Opportunities to grow: You'll receive training and coaching for your personal development/progression, and employee recognition programmes to help you grow in your career. Health: You'll have access to private medical insurance, life assurance, and more. Wellbeing: You'll enjoy discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme. You'll also have sociable working hours and breakfast snacks provided in the office. Supportive, open, and value-driven culture: Ethics. Dedication. Solutions. Empathy. Our values aren't just words hanging in the reception. They guide us all daily. It's what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It's why Intrum is a natural home for people ready to make a difference. And it's why people like you recognise this is the place to do just that. How to apply: Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply. About Intrum: Enabling financial health for people, businesses, and society.Intrum is Europe's leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability across 20 European countries.With 9,000 dedicated employees, we work every day to create sustainable financial solutions.At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our three leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case-by-case basis.(Strictly No Recruitment Agencies Please)Apply now and help us strengthen HR operations, enhance employee experience, and contribute to Intrum's mission of building a sound and supportive workplace.
As a Cyber Defence Analyst, you will join the Cyber Fusion Center, performing in depth analysis, assessment, and response to security threats by following documented policies to meet Service Level Goals. The team provides global 24x7 security operations and monitoring for cybersecurity events affecting Experian. You will be a part of the first line of defence in Experian's broader incident response and incident management departments, responsible for receiving and prioritizing cybersecurity alerts, including being the dedicated contact for potential security incidents reported by users (e.g., Experian employees). Depending on the results of assessment, this team is then responsible for investigating, containing, eradicating, and recovering from events falling in its scope or escalating higher risk events to dedicated incident response and management teams in the CFC. This role is critical in ensuring the handling of potential threats and plays a part in improving security operations. This is a home based role reporting to the Director of Security Operations for SecOps & Threat Detection. Please note that in this role, you will have an 8x5 Monday Friday schedule, with flexibility to respond to after hours pages for potentially major security incidents to support incident response efforts and may include assignment to an on call rotation for evenings, weekends, holidays. Summary of Primary Responsibilities As the Cyber Defence Analyst, you will: Contribute to daily security operations by overseeing response activities for security events and alerts associated with cyber threats, intrusions, and compromises alongside a team of global security analysts following documented SLOs and processes. Analyze events using security tooling and logging (e.g., SIEM, EDR) and assess potential risk / severity level of cyber threats; elevate higher risk events to dedicated incident response and management teams in the CFC according to established processes. Collaborate with external teams for incident resolution and escalations, driving incident handling. Notify team Lead(s) of concerns related to operations, such as anomalous changes in metrics, notable open incidents, quality concerns, or observed risks; support with resolution if appropriate. Manage and complete assigned caseload throughout the incident response lifecycle, including analysis, containment, eradication, recovery, and lessons learned. Maintain all case documentation, including notes, analysis findings, containment steps, and cause for each assigned security incident. Ensure incident updates or contact with end users are performed promptly and documented. Help improve relevant strategies, Standard Operating Procedures (SOPs), and training materials. Support management's overall strategy for CFC by participating in execution of improvement programs together with management's plans. Assist the team Leads and management on use case development by suggesting enhancement or tuning of use cases to improve the security posture of Experian. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade E Experience and Skills Some information security experience working within a Security Operations Center or Cyber Security Incident Response Teams. Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, Information Security or professional certification related to Digital Forensics, Incident Response, or Ethical Hacking (e.g., GCIH, CEH, GCFE, GCFA, and CFCE). Knowledge of main concepts related to the Incident Response Life Cycle, MITRE ATT&CK Framework, Cyber Kill Chain, and other cybersecurity frameworks. High level understanding of common intrusion methods and cyber attack tactics, techniques, and procedures (TTPs), and common industry recommendations to prevent and respond to threats such as phishing, malware, network attacks, suspicious activity, data security incidents. Exposure to technical elements of common Operating Systems (Windows, Linux, Mac OS), Networking (Firewalls, Proxies, NetFlow), Cloud Infrastructure (AWS, Azure, GCP), and Security Technologies (Anti Virus, Intrusion Prevention, Web Application Firewalls). Interest in developing knowledge across common Incident Response and Security Monitoring applications such as SIEM (e.g., Qradar, Splunk), EDR (e.g., FireEye HX, CrowdStrike Falcon, Microsoft Defender), and SOAR (Palo Alto XSOAR, Google Secops / Chronicle). Desire to build technical skills and hands on knowledge in the following areas of security operations and incident response In depth packet analysis skills, core forensic familiarity, incident response skills, public cloud security practices, and data fusion skills based on multiple security data sources. Security analysis and architecture of Azure and AWS cloud environment using security tools including Defender for Cloud, GuardDuty, CloudTrail, or CloudWatch. System administration on Unix, Linux, or Windows. Network forensics, logging, and event management. Defensive network infrastructure (operations or engineering). Vulnerability assessment and penetration testing concepts. Malware analysis concepts, techniques, and reverse engineering. In depth knowledge of network and host security technologies and products (such as firewalls, network IDS, scanners) and improve these skills. Security monitoring technologies, such as SIEM, IPS/IDS, UEBA, DLP, among others. Scripting and automation. Additional Information Benefits package includes: Flexible work environment, working hybrid or in the office if you prefer. Great compensation package and discretionary bonus plan. Core benefits include pension, bupa healthcare, sharesave scheme and more. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together. Find out what its like to work for Experian by clicking here.
Dec 08, 2025
Full time
As a Cyber Defence Analyst, you will join the Cyber Fusion Center, performing in depth analysis, assessment, and response to security threats by following documented policies to meet Service Level Goals. The team provides global 24x7 security operations and monitoring for cybersecurity events affecting Experian. You will be a part of the first line of defence in Experian's broader incident response and incident management departments, responsible for receiving and prioritizing cybersecurity alerts, including being the dedicated contact for potential security incidents reported by users (e.g., Experian employees). Depending on the results of assessment, this team is then responsible for investigating, containing, eradicating, and recovering from events falling in its scope or escalating higher risk events to dedicated incident response and management teams in the CFC. This role is critical in ensuring the handling of potential threats and plays a part in improving security operations. This is a home based role reporting to the Director of Security Operations for SecOps & Threat Detection. Please note that in this role, you will have an 8x5 Monday Friday schedule, with flexibility to respond to after hours pages for potentially major security incidents to support incident response efforts and may include assignment to an on call rotation for evenings, weekends, holidays. Summary of Primary Responsibilities As the Cyber Defence Analyst, you will: Contribute to daily security operations by overseeing response activities for security events and alerts associated with cyber threats, intrusions, and compromises alongside a team of global security analysts following documented SLOs and processes. Analyze events using security tooling and logging (e.g., SIEM, EDR) and assess potential risk / severity level of cyber threats; elevate higher risk events to dedicated incident response and management teams in the CFC according to established processes. Collaborate with external teams for incident resolution and escalations, driving incident handling. Notify team Lead(s) of concerns related to operations, such as anomalous changes in metrics, notable open incidents, quality concerns, or observed risks; support with resolution if appropriate. Manage and complete assigned caseload throughout the incident response lifecycle, including analysis, containment, eradication, recovery, and lessons learned. Maintain all case documentation, including notes, analysis findings, containment steps, and cause for each assigned security incident. Ensure incident updates or contact with end users are performed promptly and documented. Help improve relevant strategies, Standard Operating Procedures (SOPs), and training materials. Support management's overall strategy for CFC by participating in execution of improvement programs together with management's plans. Assist the team Leads and management on use case development by suggesting enhancement or tuning of use cases to improve the security posture of Experian. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Internal Grade E Experience and Skills Some information security experience working within a Security Operations Center or Cyber Security Incident Response Teams. Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, Information Security or professional certification related to Digital Forensics, Incident Response, or Ethical Hacking (e.g., GCIH, CEH, GCFE, GCFA, and CFCE). Knowledge of main concepts related to the Incident Response Life Cycle, MITRE ATT&CK Framework, Cyber Kill Chain, and other cybersecurity frameworks. High level understanding of common intrusion methods and cyber attack tactics, techniques, and procedures (TTPs), and common industry recommendations to prevent and respond to threats such as phishing, malware, network attacks, suspicious activity, data security incidents. Exposure to technical elements of common Operating Systems (Windows, Linux, Mac OS), Networking (Firewalls, Proxies, NetFlow), Cloud Infrastructure (AWS, Azure, GCP), and Security Technologies (Anti Virus, Intrusion Prevention, Web Application Firewalls). Interest in developing knowledge across common Incident Response and Security Monitoring applications such as SIEM (e.g., Qradar, Splunk), EDR (e.g., FireEye HX, CrowdStrike Falcon, Microsoft Defender), and SOAR (Palo Alto XSOAR, Google Secops / Chronicle). Desire to build technical skills and hands on knowledge in the following areas of security operations and incident response In depth packet analysis skills, core forensic familiarity, incident response skills, public cloud security practices, and data fusion skills based on multiple security data sources. Security analysis and architecture of Azure and AWS cloud environment using security tools including Defender for Cloud, GuardDuty, CloudTrail, or CloudWatch. System administration on Unix, Linux, or Windows. Network forensics, logging, and event management. Defensive network infrastructure (operations or engineering). Vulnerability assessment and penetration testing concepts. Malware analysis concepts, techniques, and reverse engineering. In depth knowledge of network and host security technologies and products (such as firewalls, network IDS, scanners) and improve these skills. Security monitoring technologies, such as SIEM, IPS/IDS, UEBA, DLP, among others. Scripting and automation. Additional Information Benefits package includes: Flexible work environment, working hybrid or in the office if you prefer. Great compensation package and discretionary bonus plan. Core benefits include pension, bupa healthcare, sharesave scheme and more. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together. Find out what its like to work for Experian by clicking here.
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are looking for a motivated and skilled Senior Manager specialising in Pension Administration Operations to lead and improve our pension administration activities in Manchester. This role plays a crucial part in improving operational efficiency, enhancing technical support, and encouraging professional growth within the Pension Administration team. You will work closely with the Head of Pension Administration to ensure the delivery of high-quality services and the continuous improvement of processes. How you'll make an impact Run TPA service activities and staff to deliver the highest standards in service and client relationships. Develop and implement the overall strategy for the team's book of business. Participate in new business presentations, client meetings, and drafting responses to business proposals (RFPs). Plan, coordinate, and lead cross functional teams to implement customer programmes as outlined in proposals. Establish and uphold performance standards for employees to improve efficiency and customer happiness. Build and maintain strong market relationships to support current and future business opportunities. Foster teamwork and positive relationships between sales and service teams. Identify and develop processes to evaluate programme performance and implement guidelines. Manage assigned staff, establish individual goals, and evaluate performance outcomes. Coordinate team training and development to ensure continuous improvement. About You The ideal candidate will have proven experience in Defined Benefit pension scheme administration and team leadership, alongside expertise in process reengineering and workflow optimisation. Strong communication and collaborator leadership skills are essential, as is a detailed understanding of legislative and regulatory requirements in pension administration. Experience in delivering training and fostering professional development initiatives is also highly desirable. TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Dec 08, 2025
Full time
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are looking for a motivated and skilled Senior Manager specialising in Pension Administration Operations to lead and improve our pension administration activities in Manchester. This role plays a crucial part in improving operational efficiency, enhancing technical support, and encouraging professional growth within the Pension Administration team. You will work closely with the Head of Pension Administration to ensure the delivery of high-quality services and the continuous improvement of processes. How you'll make an impact Run TPA service activities and staff to deliver the highest standards in service and client relationships. Develop and implement the overall strategy for the team's book of business. Participate in new business presentations, client meetings, and drafting responses to business proposals (RFPs). Plan, coordinate, and lead cross functional teams to implement customer programmes as outlined in proposals. Establish and uphold performance standards for employees to improve efficiency and customer happiness. Build and maintain strong market relationships to support current and future business opportunities. Foster teamwork and positive relationships between sales and service teams. Identify and develop processes to evaluate programme performance and implement guidelines. Manage assigned staff, establish individual goals, and evaluate performance outcomes. Coordinate team training and development to ensure continuous improvement. About You The ideal candidate will have proven experience in Defined Benefit pension scheme administration and team leadership, alongside expertise in process reengineering and workflow optimisation. Strong communication and collaborator leadership skills are essential, as is a detailed understanding of legislative and regulatory requirements in pension administration. Experience in delivering training and fostering professional development initiatives is also highly desirable. TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Personal Assistant Permanent & full time Competitive remuneration package Belfast (Hybrid) We are working on behalf of a respected organisation in the professional services sector who is seeking an experienced Personal Assistant to provide high-level support to a senior leader. This is a varied and fast-paced role requiring excellent organisational skills, discretion and the ability to manage complex responsibilities with accuracy and professionalism. The Role Provide comprehensive support to a senior leader including diary management, travel arrangements and handling correspondence Act as the first point of contact for internal and external stakeholders Assist with the preparation of reports, presentations and project materials often of a confidential nature Support committee administration including agendas, minutes and follow-up actions Manage documentation, records and databases ensuring accuracy and compliance Coordinate meetings with senior colleagues and external partners Contribute to quality management and data protection processes Undertake additional duties to support the effective delivery of organisational objectives The Person At least five years' experience as a Personal Assistant or in a senior administrative role supporting senior management Strong ICT skills with proven competence in Microsoft Office Suite. Experience of preparing documents and reports in a professional environment Excellent communication and interpersonal skills with the ability to manage sensitive and confidential matters Strong organisational skills with the ability to prioritise effectively in a busy environment Desirable experience includes familiarity with quality management systems, customer relationship management databases and advanced administrative software. Benefits Private medical insurance 25 days annual leave plus 13 public holidays Generous pension contribution Death in Service benefit and income protection scheme Employee assistance programme Salary sacrifice schemes and local affinity discounts Please contact Kelsey at Artemis Human Capital for further information.
Dec 08, 2025
Full time
Personal Assistant Permanent & full time Competitive remuneration package Belfast (Hybrid) We are working on behalf of a respected organisation in the professional services sector who is seeking an experienced Personal Assistant to provide high-level support to a senior leader. This is a varied and fast-paced role requiring excellent organisational skills, discretion and the ability to manage complex responsibilities with accuracy and professionalism. The Role Provide comprehensive support to a senior leader including diary management, travel arrangements and handling correspondence Act as the first point of contact for internal and external stakeholders Assist with the preparation of reports, presentations and project materials often of a confidential nature Support committee administration including agendas, minutes and follow-up actions Manage documentation, records and databases ensuring accuracy and compliance Coordinate meetings with senior colleagues and external partners Contribute to quality management and data protection processes Undertake additional duties to support the effective delivery of organisational objectives The Person At least five years' experience as a Personal Assistant or in a senior administrative role supporting senior management Strong ICT skills with proven competence in Microsoft Office Suite. Experience of preparing documents and reports in a professional environment Excellent communication and interpersonal skills with the ability to manage sensitive and confidential matters Strong organisational skills with the ability to prioritise effectively in a busy environment Desirable experience includes familiarity with quality management systems, customer relationship management databases and advanced administrative software. Benefits Private medical insurance 25 days annual leave plus 13 public holidays Generous pension contribution Death in Service benefit and income protection scheme Employee assistance programme Salary sacrifice schemes and local affinity discounts Please contact Kelsey at Artemis Human Capital for further information.
Breast Screening Administration Manager (XN05) Weare looking for an experienced admin manager to effectively manage theadministrative operation of the Leeds and Wakefield National Breast Screeningprogramme. This is an exciting opportunity to work in a national screeningprogramme. Werequire someone who has acquired administrative skills and excellentorganisational and interpersonal skills. The post holder should have apassion for providing a quality service and demonstrable skills in addingvalue to a workplace. Thepostholder will be responsible for the day to day management of theadministration staff to ensure a full and effective administration andsecretarial service is delivered. Main duties of the job Ensurethat the administrative team works consistently to departmental protocols,maintains National Quality Assurance standards, and complies with Trustpolicies and procedures and bring sub-standard performances to the attentionto facilitate the effective operation of the service. Thepostholder will engage and maintain positive relationships with Primary Careorganisations and commissioners of the service. The postholder will plan,organise, implement, maintain and review office systems and procedures toensure an on-going system of performance management exists which supports theachievement of high standards and a motivated workforce with the appropriateskills and attitudes for a responsive and flexible service. Theywill take responsibility for the full range of HR managerial roles for staffincluding recruitment and selection, informal stages of the grievanceprocess, disciplinary procedures, attendance management and all appraisals. Thejobholder will communicate effectively with a wide range of key stakeholdersin the service and sensitively, effectively and exercise judgment whendealing with patients. About us TheLeeds and Wakefield Breast Screening service currently provides breast cancerscreening by mammography once every 3 years for a catchment population ofapproximately 50,000 women between the ages of 50 and 70 who are resident inLeeds and Wakefield areas. The serviceis part of the National Breast Screening programme, which utilises a complexcomputerised system to manage the screening programme. The service utilisesmobile screening units to cover the catchment area, and static units atTrinity Centre in Wakefield, St Jamess University Hospital, SeacroftHospital and Wharfedale Hospital. Thefurther assessment of screen detected abnormalities is performed in theBreast Assessment Clinic in Seacroft Hospital. Approximately 50 appointmentsfor assessments are sent out each week. Each woman who attends receives aresult letter, and her GP receives a report on the outcome of screening. LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions. Job responsibilities Pleasesee attached job description Ifyou have any queries about this post, please contact Martin Moss() or Hayley Gibson () Person Specification Additional Requirements Must have effective supervisory skills, be highly motivated and lead by example to motivate other team members Excellent organisational skills with the ability to work both independently and as part of a team. Prioritise own workload and that of the team, achieving required standards and deadlines. Implement new working practices/processes. Qualifications Qualified to RSA3 typing/word processing or equivalent Proficient audio/copy typist GCSE (or equivalent) English Language grade C or above Experience Managerial/supervisory processes and practices Demonstrable experience in secretarial and administrative processes NHS/Trust protocols/policies and procedures 2 years experience at senior level in a health care environment. Well-developed knowledge and experience of using a variety of IT applications in a Windows based environment. Previous managerial/supervisory experience Knowledge of NHS computer systems Diary management experience An understanding of Trust and National standards/targets applicable to the service area. Skills & behaviours Professional attitude to work Polite and helpful customer service skills Caring and understanding To be adaptable and flexible Ability to manage the secretarial team Highly developed interpersonal skills with the ability to deal effectively with confidential, sensitive or contentious information eg with staff members, patients and health professionals, within th Ability to adapt to change of circumstances Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dec 08, 2025
Full time
Breast Screening Administration Manager (XN05) Weare looking for an experienced admin manager to effectively manage theadministrative operation of the Leeds and Wakefield National Breast Screeningprogramme. This is an exciting opportunity to work in a national screeningprogramme. Werequire someone who has acquired administrative skills and excellentorganisational and interpersonal skills. The post holder should have apassion for providing a quality service and demonstrable skills in addingvalue to a workplace. Thepostholder will be responsible for the day to day management of theadministration staff to ensure a full and effective administration andsecretarial service is delivered. Main duties of the job Ensurethat the administrative team works consistently to departmental protocols,maintains National Quality Assurance standards, and complies with Trustpolicies and procedures and bring sub-standard performances to the attentionto facilitate the effective operation of the service. Thepostholder will engage and maintain positive relationships with Primary Careorganisations and commissioners of the service. The postholder will plan,organise, implement, maintain and review office systems and procedures toensure an on-going system of performance management exists which supports theachievement of high standards and a motivated workforce with the appropriateskills and attitudes for a responsive and flexible service. Theywill take responsibility for the full range of HR managerial roles for staffincluding recruitment and selection, informal stages of the grievanceprocess, disciplinary procedures, attendance management and all appraisals. Thejobholder will communicate effectively with a wide range of key stakeholdersin the service and sensitively, effectively and exercise judgment whendealing with patients. About us TheLeeds and Wakefield Breast Screening service currently provides breast cancerscreening by mammography once every 3 years for a catchment population ofapproximately 50,000 women between the ages of 50 and 70 who are resident inLeeds and Wakefield areas. The serviceis part of the National Breast Screening programme, which utilises a complexcomputerised system to manage the screening programme. The service utilisesmobile screening units to cover the catchment area, and static units atTrinity Centre in Wakefield, St Jamess University Hospital, SeacroftHospital and Wharfedale Hospital. Thefurther assessment of screen detected abnormalities is performed in theBreast Assessment Clinic in Seacroft Hospital. Approximately 50 appointmentsfor assessments are sent out each week. Each woman who attends receives aresult letter, and her GP receives a report on the outcome of screening. LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions. Job responsibilities Pleasesee attached job description Ifyou have any queries about this post, please contact Martin Moss() or Hayley Gibson () Person Specification Additional Requirements Must have effective supervisory skills, be highly motivated and lead by example to motivate other team members Excellent organisational skills with the ability to work both independently and as part of a team. Prioritise own workload and that of the team, achieving required standards and deadlines. Implement new working practices/processes. Qualifications Qualified to RSA3 typing/word processing or equivalent Proficient audio/copy typist GCSE (or equivalent) English Language grade C or above Experience Managerial/supervisory processes and practices Demonstrable experience in secretarial and administrative processes NHS/Trust protocols/policies and procedures 2 years experience at senior level in a health care environment. Well-developed knowledge and experience of using a variety of IT applications in a Windows based environment. Previous managerial/supervisory experience Knowledge of NHS computer systems Diary management experience An understanding of Trust and National standards/targets applicable to the service area. Skills & behaviours Professional attitude to work Polite and helpful customer service skills Caring and understanding To be adaptable and flexible Ability to manage the secretarial team Highly developed interpersonal skills with the ability to deal effectively with confidential, sensitive or contentious information eg with staff members, patients and health professionals, within th Ability to adapt to change of circumstances Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Description Scheduling Administrator Job Description XXX MUST BE FLUENT IN SPANISH XXXXX 1. Administrative support Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required. Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately. Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status. Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going. Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required. Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs. Collate periodic audit and benchmarking data as directed. 2. Communications Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues. Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times. 3. General Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university. 4. Knowledge / skills Attention to detail Ability to deliver to deadline Excellent organisational skills - own workload and that of others Ability to create and maintain effective administrative systems Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users Ability to produce written documentation clearly and concisely Fluent in Spanish 5. Experience Expert user of Word and Excel, Outlook, databases Experience of co-ordinating with multiple work areas Experience of organising meetings and diaries Experience of working independently and making independent decisions Experience of working within a 24/7 operational environment Experience of creating and maintaining reports 6. Personal characteristics and other requirements Resourceful and conscientious Excellent time-management Customer-focussed Problem solving - an interest in making things work well Willing and able to travel off-site from time to time You will be working some weekends and different shift patterns Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Dec 08, 2025
Seasonal
Job Description Scheduling Administrator Job Description XXX MUST BE FLUENT IN SPANISH XXXXX 1. Administrative support Supporting the Resource Planning and Scheduling team with deployment of resource, general administration, maintaining relevant systems, logs, and other reporting tools as required. Maintaining the annual leave data base ensuring employee requests are processed in a timely manner and records updated accurately. Ensuring all relevant systems such as Time Gate are maintained accurately and in a timely manner, so they reflect the current status. Provide a comprehensive 'handover' to the incoming shift, flagging key issues that are on-going. Providing diary management support for the Head of RCP, AD Facilities and CSS Heads of Services as required, including organising meetings and minute taking as required. Ensure all requests from the PLANON are distributed and actioned in a timely manner in order to meet departmental KPIs. Collate periodic audit and benchmarking data as directed. 2. Communications Providing multi-lingual support (predominately Spanish) for CSS employees via email and over the phone, receiving and responding to employee queries e.g. logging absence and escalating issues as appropriate with relevant colleagues. Liaising with internal and external stakeholders and suppliers as required, ensuring the highest levels of customer service is maintained at all times. 3. General Within the scope of the role, ensure the highest level of customer service is provided to the Estates & Facilities Management Team and its employees and others across the university. 4. Knowledge / skills Attention to detail Ability to deliver to deadline Excellent organisational skills - own workload and that of others Ability to create and maintain effective administrative systems Excellent communication and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users Ability to produce written documentation clearly and concisely Fluent in Spanish 5. Experience Expert user of Word and Excel, Outlook, databases Experience of co-ordinating with multiple work areas Experience of organising meetings and diaries Experience of working independently and making independent decisions Experience of working within a 24/7 operational environment Experience of creating and maintaining reports 6. Personal characteristics and other requirements Resourceful and conscientious Excellent time-management Customer-focussed Problem solving - an interest in making things work well Willing and able to travel off-site from time to time You will be working some weekends and different shift patterns Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
