Development Manager - Major Gifts Location: Kingston upon Thames (Hybrid working - minimum 2-3 days on campus) Salary: £45,025 per annum Contract: Full-time, Permanent Closing Date: midday Friday 16 January 2026 Interviews in person: TBC 28 or 29 Jan 2026 Help to shape the future of philanthropy and alumni engagement at Kingston University. We're working with a university that's an incredible place to work. For over 125 years, they've been shaping student futures through academic excellence and forward-thinking teaching. Their recent TEF Gold rating reflects their commitment to delivering outstanding education and research. Through their ambitious Town House Strategy , they're embedding a progressive new model of education and driving innovation through partnerships with businesses, communities, and organisations. The Development, Alumni Relations and Engagement (DARE) team plays a vital role in delivering these ambitions. With a global alumni community of over 270,000, we foster meaningful relationships that drive philanthropic support, unlock partnerships, and enhance the University's reputation and reach. The Role As Development Manager - Major Gifts , you will be a senior member of the DARE team, responsible for generating philanthropic income to meet ambitious annual targets. Reporting to the Head of Major Gifts, you will: Manage a portfolio of high-value donors (individuals, trusts & foundations, corporates), personally soliciting gifts of £10,000+. Support the pipeline of mid-level prospects and help develop ultra-high-net-worth individuals for transformative gifts. Deliver against KPIs and income targets, contributing to our goal of growing major giving from £450,000 annually to £1 million within three years. Build strong relationships with senior stakeholders and academic leaders, producing compelling proposals and leading donor engagement. This is a dynamic, outward-facing role requiring excellent relationship-building skills, strategic thinking, and a passion for the impact of fundraising in higher education. About You You will be an experienced and driven fundraiser with: A proven track record of securing and stewarding four-figure and above gifts. Strong influencing and communication skills, with confidence engaging high-profile individuals. Experience managing a varied portfolio and achieving ambitious KPIs. A collaborative approach and the ability to work across a complex organisation. Experience in higher education or the charity sector is desirable, but not essential. Why Join Them? Hybrid working (minimum 2-3 days on campus). A supportive, ambitious team committed to innovation and impact. The opportunity to make a lasting difference to students and the University community. We welcome applications from candidates of all backgrounds and are committed to building an inclusive environment where everyone can thrive. Apply now and bring your expertise, passion, and authentic self to work with this university. Please share a copy of your profile or CV with Philippa at Charity People as the first step. Benefits include: Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays Three 'meeting free' weeks each year to create space for reflection and time to plan for the period ahead Flexible working - we can consider and accommodate various work patterns Family-friendly policies that support the needs of our employees Exceptional professional development opportunities Key Details - Location: Kingston upon Thames (Hybrid working, 2-3 days/week on campus) - Closing Date: midday on Friday 16 Jan - Interview Date: in person provisionally 28 or 29 Jan Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Dec 17, 2025
Full time
Development Manager - Major Gifts Location: Kingston upon Thames (Hybrid working - minimum 2-3 days on campus) Salary: £45,025 per annum Contract: Full-time, Permanent Closing Date: midday Friday 16 January 2026 Interviews in person: TBC 28 or 29 Jan 2026 Help to shape the future of philanthropy and alumni engagement at Kingston University. We're working with a university that's an incredible place to work. For over 125 years, they've been shaping student futures through academic excellence and forward-thinking teaching. Their recent TEF Gold rating reflects their commitment to delivering outstanding education and research. Through their ambitious Town House Strategy , they're embedding a progressive new model of education and driving innovation through partnerships with businesses, communities, and organisations. The Development, Alumni Relations and Engagement (DARE) team plays a vital role in delivering these ambitions. With a global alumni community of over 270,000, we foster meaningful relationships that drive philanthropic support, unlock partnerships, and enhance the University's reputation and reach. The Role As Development Manager - Major Gifts , you will be a senior member of the DARE team, responsible for generating philanthropic income to meet ambitious annual targets. Reporting to the Head of Major Gifts, you will: Manage a portfolio of high-value donors (individuals, trusts & foundations, corporates), personally soliciting gifts of £10,000+. Support the pipeline of mid-level prospects and help develop ultra-high-net-worth individuals for transformative gifts. Deliver against KPIs and income targets, contributing to our goal of growing major giving from £450,000 annually to £1 million within three years. Build strong relationships with senior stakeholders and academic leaders, producing compelling proposals and leading donor engagement. This is a dynamic, outward-facing role requiring excellent relationship-building skills, strategic thinking, and a passion for the impact of fundraising in higher education. About You You will be an experienced and driven fundraiser with: A proven track record of securing and stewarding four-figure and above gifts. Strong influencing and communication skills, with confidence engaging high-profile individuals. Experience managing a varied portfolio and achieving ambitious KPIs. A collaborative approach and the ability to work across a complex organisation. Experience in higher education or the charity sector is desirable, but not essential. Why Join Them? Hybrid working (minimum 2-3 days on campus). A supportive, ambitious team committed to innovation and impact. The opportunity to make a lasting difference to students and the University community. We welcome applications from candidates of all backgrounds and are committed to building an inclusive environment where everyone can thrive. Apply now and bring your expertise, passion, and authentic self to work with this university. Please share a copy of your profile or CV with Philippa at Charity People as the first step. Benefits include: Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays Three 'meeting free' weeks each year to create space for reflection and time to plan for the period ahead Flexible working - we can consider and accommodate various work patterns Family-friendly policies that support the needs of our employees Exceptional professional development opportunities Key Details - Location: Kingston upon Thames (Hybrid working, 2-3 days/week on campus) - Closing Date: midday on Friday 16 Jan - Interview Date: in person provisionally 28 or 29 Jan Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Dec 17, 2025
Full time
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Your new company We are seeking an experienced Head of Commercial Property to lead the strategic management of a diverse commercial property portfolio. This is a senior leadership role responsible for driving performance, maximising returns, and ensuring efficient asset utilisation. You will act as the organisation's expert on commercial property matters, shaping long-term strategies and delivering innovative solutions aligned with corporate objectives. Your new role Develop and implement a strategic vision for the commercial property portfolio. Oversee day-to-day management and continuous review of assets to optimise performance. Provide expert advice on landlord and tenant matters, lease renewals, and property transactions. Lead financial planning and budget management for the portfolio. Drive improvements in asset utilisation, rental income, and operational efficiency. Build strong relationships with internal and external stakeholders. Represent the organisation at key meetings and act as an expert witness when required. Lead and develop a high-performing team, fostering innovation and continuous improvement. What you'll need to succeed Professional Qualification: Member or Fellow of the Royal Institution of Chartered Surveyors (RICS) - Commercial Property Practice or equivalent. Experience: Significant leadership experience in commercial property management and asset strategy. Strong knowledge of landlord & tenant legislation, property valuation, and RICS standards. Proven ability to manage complex property transactions and deliver value for money. Excellent communication and influencing skills, with experience presenting to senior stakeholders. Strong understanding of financial regulations and procurement processes. What you'll get in return Opportunity to shape the future of a major property portfolio. Collaborative and supportive working environment. Hybrid working options. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 17, 2025
Full time
Your new company We are seeking an experienced Head of Commercial Property to lead the strategic management of a diverse commercial property portfolio. This is a senior leadership role responsible for driving performance, maximising returns, and ensuring efficient asset utilisation. You will act as the organisation's expert on commercial property matters, shaping long-term strategies and delivering innovative solutions aligned with corporate objectives. Your new role Develop and implement a strategic vision for the commercial property portfolio. Oversee day-to-day management and continuous review of assets to optimise performance. Provide expert advice on landlord and tenant matters, lease renewals, and property transactions. Lead financial planning and budget management for the portfolio. Drive improvements in asset utilisation, rental income, and operational efficiency. Build strong relationships with internal and external stakeholders. Represent the organisation at key meetings and act as an expert witness when required. Lead and develop a high-performing team, fostering innovation and continuous improvement. What you'll need to succeed Professional Qualification: Member or Fellow of the Royal Institution of Chartered Surveyors (RICS) - Commercial Property Practice or equivalent. Experience: Significant leadership experience in commercial property management and asset strategy. Strong knowledge of landlord & tenant legislation, property valuation, and RICS standards. Proven ability to manage complex property transactions and deliver value for money. Excellent communication and influencing skills, with experience presenting to senior stakeholders. Strong understanding of financial regulations and procurement processes. What you'll get in return Opportunity to shape the future of a major property portfolio. Collaborative and supportive working environment. Hybrid working options. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state of the art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE As Head of HR Technology & Digital Enablement, you will lead Temenos' global HR technology landscape and digital transformation agenda. You will define and execute the HR technology vision aligned with business and people strategies, driving simplification, scalability, and data driven decision making across the employee lifecycle. You will own the multi year HR technology roadmap, act as a trusted advisor to senior stakeholders, and ensure HR systems deliver measurable business outcomes, improved employee experience, and operational excellence. OPPORTUNITIES You will: Own and lead the global HR Technology strategy and roadmap, aligned with Temenos' business and people priorities. Oversee the adoption, optimization, and continuous improvement of Workday across multiple modules. Partner closely with HR, IT, Security, and Finance stakeholders to design scalable, integrated HR systems. Drive digital enablement through analytics, AI, automation, and self service capabilities. Evaluate and redesign HR processes to maximize efficiency and employee experience through digital solutions. Ensure strong governance, compliance, data security, and operational resilience across all HR technologies. Manage HR technology vendors and partners, ensuring performance, innovation, and return on investment. Define and track metrics that measure the effectiveness and impact of HR technologies and digital initiatives. Act as a thought leader on HR technology trends, advising senior leadership on innovation opportunities and best practices. Lead change management and user adoption strategies for new platforms, tools, and process enhancements. SKILLS You should have: Extensive experience leading HR Technology and digital transformation initiatives in a global enterprise. Deep expertise in Workday across multiple functional modules. Proven leadership of large scale implementations, optimizations, and global change management programs. Strong understanding of HR processes, data governance, analytics, and enterprise system integrations. Excellent stakeholder management, influencing, and commercial skills to build compelling business cases. Experience measuring and reporting on technology adoption, effectiveness, and business impact using KPIs. Strong strategic mindset combined with hands on execution capability. VALUES Care - about our people, their experience, and our culture. Commit - to delivering meaningful outcomes and sustainable change. Collaborate - across functions to drive innovation and impact. Challenge existing ways of working to continuously improve. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month. Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership. Family care: 4 weeks of paid family care leave. Recharge days: 4 days per year to use when you need to physically or mentally recharge. Study leave: 2 weeks of paid leave each year for study or personal development. Please make sure to read our Recruitment Privacy Policy
Dec 17, 2025
Full time
ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state of the art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. THE ROLE As Head of HR Technology & Digital Enablement, you will lead Temenos' global HR technology landscape and digital transformation agenda. You will define and execute the HR technology vision aligned with business and people strategies, driving simplification, scalability, and data driven decision making across the employee lifecycle. You will own the multi year HR technology roadmap, act as a trusted advisor to senior stakeholders, and ensure HR systems deliver measurable business outcomes, improved employee experience, and operational excellence. OPPORTUNITIES You will: Own and lead the global HR Technology strategy and roadmap, aligned with Temenos' business and people priorities. Oversee the adoption, optimization, and continuous improvement of Workday across multiple modules. Partner closely with HR, IT, Security, and Finance stakeholders to design scalable, integrated HR systems. Drive digital enablement through analytics, AI, automation, and self service capabilities. Evaluate and redesign HR processes to maximize efficiency and employee experience through digital solutions. Ensure strong governance, compliance, data security, and operational resilience across all HR technologies. Manage HR technology vendors and partners, ensuring performance, innovation, and return on investment. Define and track metrics that measure the effectiveness and impact of HR technologies and digital initiatives. Act as a thought leader on HR technology trends, advising senior leadership on innovation opportunities and best practices. Lead change management and user adoption strategies for new platforms, tools, and process enhancements. SKILLS You should have: Extensive experience leading HR Technology and digital transformation initiatives in a global enterprise. Deep expertise in Workday across multiple functional modules. Proven leadership of large scale implementations, optimizations, and global change management programs. Strong understanding of HR processes, data governance, analytics, and enterprise system integrations. Excellent stakeholder management, influencing, and commercial skills to build compelling business cases. Experience measuring and reporting on technology adoption, effectiveness, and business impact using KPIs. Strong strategic mindset combined with hands on execution capability. VALUES Care - about our people, their experience, and our culture. Commit - to delivering meaningful outcomes and sustainable change. Collaborate - across functions to drive innovation and impact. Challenge existing ways of working to continuously improve. SOME OF OUR BENEFITS include: Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month. Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership. Family care: 4 weeks of paid family care leave. Recharge days: 4 days per year to use when you need to physically or mentally recharge. Study leave: 2 weeks of paid leave each year for study or personal development. Please make sure to read our Recruitment Privacy Policy
Head of Data Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data arc click apply for full job details
Dec 17, 2025
Full time
Head of Data Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data arc click apply for full job details
Confederation of Service Charities
Frampton On Severn, Gloucestershire
Scotty's Little Soldiers - Head of Casework(START Programme) Applicants must be located within 2 hours travelling distance of Cambridge City. Salary: 39,000 to 45,000 (Dependent on experience.) Type: Full-time, permanent. Team: Families Team Directly Supported By: Head of Service The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Role Mission. To lead the creation and delivery of Scotty's new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. This is a hands on, pioneering role. You'll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well coordinated support. The key responsibilities of this role are: Service Design & Delivery Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme Develop and refine service model, workflows, triage criteria, and beneficiary journeys Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow up Ensure the service is trauma informed, inclusive, and responsive to beneficiary feedback Manage your own caseload alongside Programme Head responsibilities. Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) Provide coaching, oversight, and reflective practice opportunities for squad members Create a strong squad culture that reflects The Scotty's Way and encourages personal growth Lead START Programme Daily Huddles Build strong referral pathways with external organisations (military & non military charities, NHS, social care) Become the charity's expert on navigating entitlements for the bereaved community. Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals Support the Head of Service in forming partnerships that enhance START's offer Monitoring & Evaluation Track and report on beneficiary engagement, support outcomes, and follow up actions Use insights, working with the Head of Research & Impact, to adapt and improve the service over time Ensure CRM records are complete, accurate, and used to inform delivery decisions Contribution to Charity-Wide Goals Feed into cross functional projects including Outreach, Fundraising, and Strategy Act as a representative of Scotty's at sector events or external meetings where appropriate Support content development by sharing anonymised stories, insights, and themes The 30-day goals for this role are: Built a deep understanding of Scotty's mission, our audience, the services we provide, and strategic direction. Worked closely with the Head of SUPPORT to understand the history of Scotty's helping families navigate entitlements, including reviewing current and recent cases. Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. The 60-day goals for this role are: Scoped and met with key stakeholders. Worked with Head of Service to map the new casework (START) programme and beneficiary journeys. Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. With the Head of Service, supported the design of a light CRM for initial use in START casework. Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc. Drafted a training plan for new START caseworkers. The 90-day goals for this role are: Launched the new START Programme. Built strong partner networks for any needed referrals or information gathering to support casework. Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). About You: Must-Have Experience in service delivery, casework, or personalised support services Ability to lead a new programme from concept to delivery Strong team leadership and relationship building skills Excellent organisational and communication skills Nice-to-Have Familiarity with military family life or bereavement support Background in adult mental health, social care or wellbeing services Experience in service co design with users or lived experience groups Safeguarding knowledge or training Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about this role, to: . Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16 January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
Dec 17, 2025
Full time
Scotty's Little Soldiers - Head of Casework(START Programme) Applicants must be located within 2 hours travelling distance of Cambridge City. Salary: 39,000 to 45,000 (Dependent on experience.) Type: Full-time, permanent. Team: Families Team Directly Supported By: Head of Service The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Role Mission. To lead the creation and delivery of Scotty's new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. This is a hands on, pioneering role. You'll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well coordinated support. The key responsibilities of this role are: Service Design & Delivery Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme Develop and refine service model, workflows, triage criteria, and beneficiary journeys Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow up Ensure the service is trauma informed, inclusive, and responsive to beneficiary feedback Manage your own caseload alongside Programme Head responsibilities. Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) Provide coaching, oversight, and reflective practice opportunities for squad members Create a strong squad culture that reflects The Scotty's Way and encourages personal growth Lead START Programme Daily Huddles Build strong referral pathways with external organisations (military & non military charities, NHS, social care) Become the charity's expert on navigating entitlements for the bereaved community. Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals Support the Head of Service in forming partnerships that enhance START's offer Monitoring & Evaluation Track and report on beneficiary engagement, support outcomes, and follow up actions Use insights, working with the Head of Research & Impact, to adapt and improve the service over time Ensure CRM records are complete, accurate, and used to inform delivery decisions Contribution to Charity-Wide Goals Feed into cross functional projects including Outreach, Fundraising, and Strategy Act as a representative of Scotty's at sector events or external meetings where appropriate Support content development by sharing anonymised stories, insights, and themes The 30-day goals for this role are: Built a deep understanding of Scotty's mission, our audience, the services we provide, and strategic direction. Worked closely with the Head of SUPPORT to understand the history of Scotty's helping families navigate entitlements, including reviewing current and recent cases. Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. The 60-day goals for this role are: Scoped and met with key stakeholders. Worked with Head of Service to map the new casework (START) programme and beneficiary journeys. Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. With the Head of Service, supported the design of a light CRM for initial use in START casework. Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc. Drafted a training plan for new START caseworkers. The 90-day goals for this role are: Launched the new START Programme. Built strong partner networks for any needed referrals or information gathering to support casework. Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). About You: Must-Have Experience in service delivery, casework, or personalised support services Ability to lead a new programme from concept to delivery Strong team leadership and relationship building skills Excellent organisational and communication skills Nice-to-Have Familiarity with military family life or bereavement support Background in adult mental health, social care or wellbeing services Experience in service co design with users or lived experience groups Safeguarding knowledge or training Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about this role, to: . Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16 January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
A dynamic financial institution in the UK is seeking a Senior Financial Crime leader to join as Head of Financial Crime and MLRO. The role involves leading a high-performing team and overseeing the Financial Crime Risk Framework. Strong knowledge of UK AML regulations and significant experience in financial crime risk management is essential. This position offers a competitive salary, hybrid working, and an opportunity to shape strategy in a growing business.
Dec 17, 2025
Full time
A dynamic financial institution in the UK is seeking a Senior Financial Crime leader to join as Head of Financial Crime and MLRO. The role involves leading a high-performing team and overseeing the Financial Crime Risk Framework. Strong knowledge of UK AML regulations and significant experience in financial crime risk management is essential. This position offers a competitive salary, hybrid working, and an opportunity to shape strategy in a growing business.
Role: Senior Technology Contract Manager - Services & Hardware Contract: Permanent Shift pattern: Full Time Location: Nottingham - Support Office Closing date: Jan 2026 Recruitment Partner: Matthew Nelligan About the role The Senior Technology Contract Manager for Services and Hardware will lead the management and optimisation of technology service and hardware contracts across the organisation. This role ensures that contractual commitments deliver maximum value and that cost efficiencies are achieved through proactive governance and strategic use of value levers such as service credit management, performance monitoring and commercial optimisation. The role will report to the Head of Asset & Contract Management and will manage one Technology Contract Manager, working closely with IT service owners, Procurement and Legal teams to maintain strong vendor relationships and ensure compliance with contractual obligations. Key Responsibilities Contract Oversight & Governance Manage the lifecycle of technology service and hardware contracts, ensuring compliance and alignment with business strategy and goals. Partner with IT service owners on contract performance, applying levers such as service credits and penalties to preserve value. Maintain accurate records of contractual obligations, renewals and performance metrics. Value Optimisation Implement strategies to maximise value from existing contracts, including cost reduction and performance improvement. Drive commercial optimisation through benchmarking, renegotiation and consolidation opportunities. Ensure effective management of service credits and other contractual remedies. Vendor & Stakeholder Management Build strong relationships with technology service providers and hardware vendors. Collaborate with IT service owners to understand operational requirements and ensure contracts support service delivery. Act as the escalation point for contractual disputes and resolution. Risk Management Assess and mitigate contractual risks, ensuring compliance with legal and regulatory standards. Work closely with Legal and Procurement to review and negotiate terms that protect the organisation's interests. Leadership Provide guidance and mentorship to team members involved in contract and vendor management. Foster a culture of accountability, continuous improvement and commercial excellence. Knowledge, Skills & Experience Essential Proven experience in managing technology service and hardware contracts within a large, complex organisation. Strong understanding of contract governance, performance management and value levers (e.g. service credits, SLAs, KPIs). Excellent negotiation skills and ability to deliver cost efficiencies. Familiarity with contractual language and risk mitigation strategies. Strong stakeholder engagement and influencing capabilities. Desirable Experience in retail or technology driven environments. Knowledge of IT service management frameworks (e.g. ITIL). Professional certifications in contract management or procurement. Behaviours Commercially Focused - Demonstrates a strong understanding of cost optimisation and value preservation. Analytical & Strategic - Uses data and insight to drive decisions and improvements. Collaborative - Builds effective relationships across functions and with external partners. Proactive & Resilient - Anticipates challenges and acts decisively to resolve them. Leadership - Inspires confidence and accountability within the team. Why Boots At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Dec 17, 2025
Full time
Role: Senior Technology Contract Manager - Services & Hardware Contract: Permanent Shift pattern: Full Time Location: Nottingham - Support Office Closing date: Jan 2026 Recruitment Partner: Matthew Nelligan About the role The Senior Technology Contract Manager for Services and Hardware will lead the management and optimisation of technology service and hardware contracts across the organisation. This role ensures that contractual commitments deliver maximum value and that cost efficiencies are achieved through proactive governance and strategic use of value levers such as service credit management, performance monitoring and commercial optimisation. The role will report to the Head of Asset & Contract Management and will manage one Technology Contract Manager, working closely with IT service owners, Procurement and Legal teams to maintain strong vendor relationships and ensure compliance with contractual obligations. Key Responsibilities Contract Oversight & Governance Manage the lifecycle of technology service and hardware contracts, ensuring compliance and alignment with business strategy and goals. Partner with IT service owners on contract performance, applying levers such as service credits and penalties to preserve value. Maintain accurate records of contractual obligations, renewals and performance metrics. Value Optimisation Implement strategies to maximise value from existing contracts, including cost reduction and performance improvement. Drive commercial optimisation through benchmarking, renegotiation and consolidation opportunities. Ensure effective management of service credits and other contractual remedies. Vendor & Stakeholder Management Build strong relationships with technology service providers and hardware vendors. Collaborate with IT service owners to understand operational requirements and ensure contracts support service delivery. Act as the escalation point for contractual disputes and resolution. Risk Management Assess and mitigate contractual risks, ensuring compliance with legal and regulatory standards. Work closely with Legal and Procurement to review and negotiate terms that protect the organisation's interests. Leadership Provide guidance and mentorship to team members involved in contract and vendor management. Foster a culture of accountability, continuous improvement and commercial excellence. Knowledge, Skills & Experience Essential Proven experience in managing technology service and hardware contracts within a large, complex organisation. Strong understanding of contract governance, performance management and value levers (e.g. service credits, SLAs, KPIs). Excellent negotiation skills and ability to deliver cost efficiencies. Familiarity with contractual language and risk mitigation strategies. Strong stakeholder engagement and influencing capabilities. Desirable Experience in retail or technology driven environments. Knowledge of IT service management frameworks (e.g. ITIL). Professional certifications in contract management or procurement. Behaviours Commercially Focused - Demonstrates a strong understanding of cost optimisation and value preservation. Analytical & Strategic - Uses data and insight to drive decisions and improvements. Collaborative - Builds effective relationships across functions and with external partners. Proactive & Resilient - Anticipates challenges and acts decisively to resolve them. Leadership - Inspires confidence and accountability within the team. Why Boots At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Confederation of Service Charities
Frampton On Severn, Gloucestershire
You are here: Home / News / News / Scotty's Little Soldiers - Head of Service Scotty's Little Soldiers - Head of Service Applicants must be located within 2 hours travelling distance of Cambridge City. Salary: 52,000 to 56,000 (Dependent on experience.) Type: Full-time, permanent. Team: Families Team and SLT Directly Supported By: CEO The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Role Mission. To ensure Scotty's delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. You'll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. The key responsibilities of this role are: Overall accountability for the service provided to the bereaved military community. Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). Developing our first adult focused services and building them in line with the charity's long-term vision to be supporting more than 25k bereaved people by 2035. Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. Oversee the design of a 2026 'light' CRM phase to support individual adult service delivery. Ensure that lived experience remains at the heart of our services. Accountability for Safeguarding within the organisation. Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. Create a strong, empowering culture within the service (Families) team, aligned with The Scotty's Way and shared leadership philosophy. Work with our Head of People to oversee service recruitment and onboarding. Quality, Measurement & Improvement Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. External Partnerships & Collaborations Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. Explore and propose strategic collaborations where they strengthen the support we offer to families. Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. Represent Scotty's externally at events, conferences, meetings etc within the sector. Cross-Functional Collaboration Act as a key link to Outreach and Fundraising - providing insight and service stories to fuel content. Work with the Ops team to align delivery processes with systems, IT, and compliance. Support bid development and reporting for funders by sharing service insight and outcomes. The 30-day goals for this role are: Build a deep understanding of Scotty's mission, our audience, the services we provide, and strategic direction. Spending time with the Families Team and understanding everyone's role within the charity. Understands the 'as-is' current situation for the charity's service delivery. Start to document gaps, delivery inconsistencies, opportunities, risks etc. Understand the landscape we operate in, particularly the military and bereavement charitable environment. Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. The 60-day goals for this role are: Has met with counterparts at key partner organisations. Has highlighted key organisations not currently partnered with to meet. Created a stakeholder holder engagement map for our service delivery. Visually mapped existing beneficiary journeys across our four Programmes. Began work (with Ops) on requirements for initial-phase CRM for adult services. Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. Held one in-person session with Families team. The 90-day goals for this role are: Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service 'to-be'. Planned the launch of our new START navigating entitlements casework Programme Development underway of 'Light' CRM to launch adult services having supplied detailed brief. Taken full accountability for the success of our Family Programmes and associated impact. Attended 2-3 sector group meetings representing Scotty's solo. Developed a stakeholder holder engagement plan with Head of PR & Comms. About You Must-Have Senior experience in service delivery, operations, or programme leadership Strong skills in team leadership and service system design Ability to turn strategy into operational structure and rhythm Confident working cross-functionally and building external partnerships Nice-to-Have Experience working with or supporting Armed Forces families Familiarity with CRM system scoping and procurement Experience launching new services or scaling delivery teams Background in bereavement or mental health support Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about this role, to: . Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16 January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
Dec 17, 2025
Full time
You are here: Home / News / News / Scotty's Little Soldiers - Head of Service Scotty's Little Soldiers - Head of Service Applicants must be located within 2 hours travelling distance of Cambridge City. Salary: 52,000 to 56,000 (Dependent on experience.) Type: Full-time, permanent. Team: Families Team and SLT Directly Supported By: CEO The Charity and Our Vision. For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. Role Mission. To ensure Scotty's delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. You'll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. The key responsibilities of this role are: Overall accountability for the service provided to the bereaved military community. Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). Developing our first adult focused services and building them in line with the charity's long-term vision to be supporting more than 25k bereaved people by 2035. Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. Oversee the design of a 2026 'light' CRM phase to support individual adult service delivery. Ensure that lived experience remains at the heart of our services. Accountability for Safeguarding within the organisation. Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. Create a strong, empowering culture within the service (Families) team, aligned with The Scotty's Way and shared leadership philosophy. Work with our Head of People to oversee service recruitment and onboarding. Quality, Measurement & Improvement Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. External Partnerships & Collaborations Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. Explore and propose strategic collaborations where they strengthen the support we offer to families. Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. Represent Scotty's externally at events, conferences, meetings etc within the sector. Cross-Functional Collaboration Act as a key link to Outreach and Fundraising - providing insight and service stories to fuel content. Work with the Ops team to align delivery processes with systems, IT, and compliance. Support bid development and reporting for funders by sharing service insight and outcomes. The 30-day goals for this role are: Build a deep understanding of Scotty's mission, our audience, the services we provide, and strategic direction. Spending time with the Families Team and understanding everyone's role within the charity. Understands the 'as-is' current situation for the charity's service delivery. Start to document gaps, delivery inconsistencies, opportunities, risks etc. Understand the landscape we operate in, particularly the military and bereavement charitable environment. Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. The 60-day goals for this role are: Has met with counterparts at key partner organisations. Has highlighted key organisations not currently partnered with to meet. Created a stakeholder holder engagement map for our service delivery. Visually mapped existing beneficiary journeys across our four Programmes. Began work (with Ops) on requirements for initial-phase CRM for adult services. Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. Held one in-person session with Families team. The 90-day goals for this role are: Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service 'to-be'. Planned the launch of our new START navigating entitlements casework Programme Development underway of 'Light' CRM to launch adult services having supplied detailed brief. Taken full accountability for the success of our Family Programmes and associated impact. Attended 2-3 sector group meetings representing Scotty's solo. Developed a stakeholder holder engagement plan with Head of PR & Comms. About You Must-Have Senior experience in service delivery, operations, or programme leadership Strong skills in team leadership and service system design Ability to turn strategy into operational structure and rhythm Confident working cross-functionally and building external partnerships Nice-to-Have Experience working with or supporting Armed Forces families Familiarity with CRM system scoping and procurement Experience launching new services or scaling delivery teams Background in bereavement or mental health support Additional Information The role may require occasional evening or weekend work Enhanced DBS check required Travel will be required to events and team training days The Scotty's Way At Scotty's, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty's Way, rooted in our four core values: Families Come First Everyone a Supporter, Every Supporter a VIP Love What You Do Remember, Every Day Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours. To Apply: Please submit your CV, along with a covering letter detailing your experience and what excites you about this role, to: . Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16 January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic. We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
Enfuse Group is a fast-growing management consultancy helping organisations transform how they operate, grow, and deliver value. We work across multiple sectors, including retail, consumer goods, and hospitality, partnering with clients to design and deliver digital, data, and operating model transformation. Our people are passionate consultants who combine commercial thinking, creativity, and delivery discipline to make transformation tangible and lasting. The Opportunity We're looking for experienced management consultants who have led or delivered transformation programmes for clients within the retail, consumer goods, or hospitality sectors. You'll play a key role in shaping and delivering projects that improve customer experience, optimise operations, and enable growth. You'll also help build our sector capability, mentor our consulting teams, and contribute to business development activity as we continue to scale. This role is ideal for someone currently working in a consulting firm (or recently in house after a consulting career) who brings both delivery leadership and sector depth. Why Join Us? Make impact that lasts - Deliver end-to-end transformation that improves how clients operate and grow. Shape our growth - Contribute to business development, propositions, and sector thought leadership. Lead with purpose - Mentor and develop our consulting team, helping build the next generation of transformation leaders. Be part of something human - We're a fun, inclusive, and values driven consultancy that balances high performance with genuine care for our people. Hybrid working - Work from our London Base Camp, client sites, or remotely (typically 1-3 days per week on client site). What You will Do As a Manager, you will: Lead client delivery across transformation programmes, from design through implementation. Advise senior stakeholders (Directors, C suite, Heads of Function) on strategy, operating model, digital, and change initiatives. Bring sector insight, helping clients navigate trends across omni channel, customer experience, loyalty, digital operations, and sustainability. Shape and grow accounts, identifying new opportunities and supporting proposal and bid activity. Mentor and develop colleagues, fostering a high performing, collaborative team culture. Contribute to Enfuse's capability growth, through IP development, go to market propositions, and thought leadership. What We're Looking For 5+ years' experience working in a management consultancy environment, leading transformation projects for retail, consumer goods, or hospitality clients. Background in management consulting. Proven experience delivering transformation or operating model programmes for clients in retail, consumer goods, or hospitality. Strong stakeholder management skills, engaging senior leaders (Directors, C suite, Heads of Function). Demonstrable leadership of consulting teams (5+ people). Experience contributing to or leading business development activity, typically up to £500k+ annual revenue. Clear, structured communication style and strong executive presence. Desirable Exposure to digital, data, or process optimisation projects (e.g. CRM, loyalty, procurement digitisation, customer experience). Experience in shaping client propositions or contributing to sector thought leadership. Multi country or multi brand transformation delivery experience. Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Interview Process 1st Stage "Get to Know You" Behaviours and Attitudes Competency Interview (1 hour) 2nd Stage Case Study Exercise Interview (1 1.5 hours) 3rd Stage Cultural Fit Interview (1 hour) What can I expect once I Join Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don't forget, the regular socials, masterclasses, and workshops to help you thrive. Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance. Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers. Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off. Career Growth: In house training, monthly 1:1 career path meetings, and support for professional certifications. Recognition & Support: Employee assistance program, birthday gift, and themed care packages. Social & Sustainability: Regular team meet ups, social events, and sustainable company swag. We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion are core values at Enfuse. We don't just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Dec 17, 2025
Full time
Enfuse Group is a fast-growing management consultancy helping organisations transform how they operate, grow, and deliver value. We work across multiple sectors, including retail, consumer goods, and hospitality, partnering with clients to design and deliver digital, data, and operating model transformation. Our people are passionate consultants who combine commercial thinking, creativity, and delivery discipline to make transformation tangible and lasting. The Opportunity We're looking for experienced management consultants who have led or delivered transformation programmes for clients within the retail, consumer goods, or hospitality sectors. You'll play a key role in shaping and delivering projects that improve customer experience, optimise operations, and enable growth. You'll also help build our sector capability, mentor our consulting teams, and contribute to business development activity as we continue to scale. This role is ideal for someone currently working in a consulting firm (or recently in house after a consulting career) who brings both delivery leadership and sector depth. Why Join Us? Make impact that lasts - Deliver end-to-end transformation that improves how clients operate and grow. Shape our growth - Contribute to business development, propositions, and sector thought leadership. Lead with purpose - Mentor and develop our consulting team, helping build the next generation of transformation leaders. Be part of something human - We're a fun, inclusive, and values driven consultancy that balances high performance with genuine care for our people. Hybrid working - Work from our London Base Camp, client sites, or remotely (typically 1-3 days per week on client site). What You will Do As a Manager, you will: Lead client delivery across transformation programmes, from design through implementation. Advise senior stakeholders (Directors, C suite, Heads of Function) on strategy, operating model, digital, and change initiatives. Bring sector insight, helping clients navigate trends across omni channel, customer experience, loyalty, digital operations, and sustainability. Shape and grow accounts, identifying new opportunities and supporting proposal and bid activity. Mentor and develop colleagues, fostering a high performing, collaborative team culture. Contribute to Enfuse's capability growth, through IP development, go to market propositions, and thought leadership. What We're Looking For 5+ years' experience working in a management consultancy environment, leading transformation projects for retail, consumer goods, or hospitality clients. Background in management consulting. Proven experience delivering transformation or operating model programmes for clients in retail, consumer goods, or hospitality. Strong stakeholder management skills, engaging senior leaders (Directors, C suite, Heads of Function). Demonstrable leadership of consulting teams (5+ people). Experience contributing to or leading business development activity, typically up to £500k+ annual revenue. Clear, structured communication style and strong executive presence. Desirable Exposure to digital, data, or process optimisation projects (e.g. CRM, loyalty, procurement digitisation, customer experience). Experience in shaping client propositions or contributing to sector thought leadership. Multi country or multi brand transformation delivery experience. Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Interview Process 1st Stage "Get to Know You" Behaviours and Attitudes Competency Interview (1 hour) 2nd Stage Case Study Exercise Interview (1 1.5 hours) 3rd Stage Cultural Fit Interview (1 hour) What can I expect once I Join Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don't forget, the regular socials, masterclasses, and workshops to help you thrive. Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance. Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers. Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off. Career Growth: In house training, monthly 1:1 career path meetings, and support for professional certifications. Recognition & Support: Employee assistance program, birthday gift, and themed care packages. Social & Sustainability: Regular team meet ups, social events, and sustainable company swag. We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion are core values at Enfuse. We don't just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Store Manager - Derby (Full-time, 40hrs) Country/Region: GB Application Deadline: - Highly competitive salary, bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Dec 17, 2025
Full time
Store Manager - Derby (Full-time, 40hrs) Country/Region: GB Application Deadline: - Highly competitive salary, bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Summary As Head of Technical Programme Management for Store Payment & Infrastructure, you will lead the delivery of technology programmes that transform the in store checkout and payment experience across M&S. You will own the roadmaps for Assisted Checkouts, Self Checkouts, and In Store Payment teams, driving improvements in UI, reducing shrink, and modernising both software and hardware while embedding standard process, security, and delivery cadences. Working closely with the Retail Implementation Team, you will lead programmes for hardware upgrades and obsolescence management, ensuring our store infrastructure remains modern, secure, and fit for the future. You will also orchestrate a transition programme to centralise ownership of critical technology, enabling consistency, scalability, and resilience across the estate. Benefits After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do The Head of Technical Program Management is the glue of engineering, product and business strategies - owning Programmes of work of significant visibility and complexity with broad cross organisational and/or deep architectural impact. Plan, own and deliver highly complex and multi disciplinary initiatives, collaborating with senior leaders to align strategic goals and drive a customer first mind set in Technology. Creates roadmaps and objectives and key results alongside the Head of Product & Head of Engineering to ensure alignment to strategic ambitions for M&S including the Technology Strategy. Facilitate continuous refinement and prioritisation of initiatives working alongside Product, Engineering and Business leaders. Drive data driven decisions through metrics and regular reporting to provide visibility creating a culture of transparency. Develop trusted relationships with partners across business areas using deep and relevant technology experience to simplify sophisticated technology issues. Who you are Extensive experience delivering large scale initiatives across multiple product functions and domains. Excellent interpersonal skills, proactive can do demeanour and ability to communicate effectively with both technical and non technical individuals including director level. Track record of providing Technical leadership across domains, product groups and Program management during all phases of software development from ideation to realising value, demonstrating critical thinking and thought leadership. Strong solid understanding/experience of Agile/Scaled Agile practices including Scrum, Kanban and DevOps. Highly diligent professional with excellent leadership and coaching skills in lean agile practices. Everyone's welcome. We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 17, 2025
Full time
Summary As Head of Technical Programme Management for Store Payment & Infrastructure, you will lead the delivery of technology programmes that transform the in store checkout and payment experience across M&S. You will own the roadmaps for Assisted Checkouts, Self Checkouts, and In Store Payment teams, driving improvements in UI, reducing shrink, and modernising both software and hardware while embedding standard process, security, and delivery cadences. Working closely with the Retail Implementation Team, you will lead programmes for hardware upgrades and obsolescence management, ensuring our store infrastructure remains modern, secure, and fit for the future. You will also orchestrate a transition programme to centralise ownership of critical technology, enabling consistency, scalability, and resilience across the estate. Benefits After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do The Head of Technical Program Management is the glue of engineering, product and business strategies - owning Programmes of work of significant visibility and complexity with broad cross organisational and/or deep architectural impact. Plan, own and deliver highly complex and multi disciplinary initiatives, collaborating with senior leaders to align strategic goals and drive a customer first mind set in Technology. Creates roadmaps and objectives and key results alongside the Head of Product & Head of Engineering to ensure alignment to strategic ambitions for M&S including the Technology Strategy. Facilitate continuous refinement and prioritisation of initiatives working alongside Product, Engineering and Business leaders. Drive data driven decisions through metrics and regular reporting to provide visibility creating a culture of transparency. Develop trusted relationships with partners across business areas using deep and relevant technology experience to simplify sophisticated technology issues. Who you are Extensive experience delivering large scale initiatives across multiple product functions and domains. Excellent interpersonal skills, proactive can do demeanour and ability to communicate effectively with both technical and non technical individuals including director level. Track record of providing Technical leadership across domains, product groups and Program management during all phases of software development from ideation to realising value, demonstrating critical thinking and thought leadership. Strong solid understanding/experience of Agile/Scaled Agile practices including Scrum, Kanban and DevOps. Highly diligent professional with excellent leadership and coaching skills in lean agile practices. Everyone's welcome. We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Description Were the UKs leading premium publisher and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harpers Bazaar and Country Living. Weve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We always try to develop and improve we trust each other to do our best and we have fun as we build on our heritageto make history. The Role As Head of Revenue Operations you will drive the effectiveness efficiency and profitability of our media monetisation strategy across digital print and emerging platforms. This is a pivotal leadership role at the intersection of sales enablement, inventory / yield management strategy and analytics tasked with ensuring revenue isoptimisedacross all channels whilemaintainingoperational excellence. Reporting into the Chief Commercial Officer this role will manage several high-impact teams including Sales Planning, Sales Booking, Commercial, Business Intelligence, Yield, Technical Account Management (TAM) and Digital Strategy working collaboratively to create scalable systems drive insight-led decision-making andoptimisepricing packaging and inventory usage. Main Duties Lead the end-to-endoptimisationof inventoryallocationacross all revenue channels (directandprogrammatic advertising revenue partnerships consumer affiliate). Collaborate with Sales Leadership ProductConsumer andEditorial teams to designmonetisationstrategies that align with audience growth and product development. Lead the development and ownership of unified revenue reporting and BusinessIntelligence bridging the gap between commercial and finance teams by embedding the data and ensuring full visibility from planning to executive reporting. Collaborate with external partners (e.g. SSPs data vendors) to improvemonetisationoutcomes. Identifyinefficiencies across the sales lifecycle and implement process automation or tooling enhancements. Ensuretimely strategic media proposals and pricing andmaintainaccuracy in revenue booking and campaign set-up. What We Are Looking For Proven experience in revenue operations media planning or commercial strategy within a digital media publishing oradtechenvironment. Strong people management and cross-functional leadership experience. Deep understanding of digital mediamonetisation programmatic advertising and ad tech ecosystems. Excellent analytical and commercial acumen witha strongcommand of forecasting pricing strategy and inventory management. Experience with subscription / consumer revenue models and multi-channel attribution is a plus. Familiarity with AI or automation use cases in ad ops or planning. Personal skills and attributes : Commercial acumen deepunderstandingof how the business drives revenue / profit and able to identifythe levers. Comfortable with financial data and ROI analysis. Credibility and gravitas to communicate with influence and clarity. Able to command the room with theirexpertiseexperienceand insights. Strategic big picturethinkingbeyondthe short term with the ability to align recommendations with business objectives for long term value. Understands and explains the consequencesof decision. Emotional intelligence able to read the roomknowwhen to pushwhento pause and how tobring otherson board. Uses datapersuasionand relationships to shift opinions. Often acts as a trusted advisor rather than a directive voice. Challenging constructively- able to managedifficultconversations and ask commercially minded questions looking for solutions. Can turn data into compelling narratives for non-technical and creative audiences. Resilience and persistence and proactive in opportunityspottinggaps inefficiencies or untapped revenues. A connector between strategy and execution whois able towork cross-functionally across silos to build a case for change Benefits (Your benefits at Hearst UK are more than just extrasthey are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes you could be trying the nextbig thingin beauty food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion Health & Wellbeing : Feel Your Best Stay healthy with Specsavers eye care a company-funded Health Cash Plan and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan aheadwith a generous Workplace Pension Income Protection Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools Financial Wellbeing sessions and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in one that respects protectsrepresentsand uplifts the voices and opinions of all people. As a business we recognise the significant benefits of creativity collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is whywereworking to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Required Experience : Director Key Skills Succession Planning Growing Experience Expense Management Management Experience Rackspace Laboratory Management Senior Leadership Operations Management Relationship Management Leadership Experience negotiation Taxonomy Employment Type : Full-Time Experience : years Vacancy : 1
Dec 17, 2025
Full time
Description Were the UKs leading premium publisher and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harpers Bazaar and Country Living. Weve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We always try to develop and improve we trust each other to do our best and we have fun as we build on our heritageto make history. The Role As Head of Revenue Operations you will drive the effectiveness efficiency and profitability of our media monetisation strategy across digital print and emerging platforms. This is a pivotal leadership role at the intersection of sales enablement, inventory / yield management strategy and analytics tasked with ensuring revenue isoptimisedacross all channels whilemaintainingoperational excellence. Reporting into the Chief Commercial Officer this role will manage several high-impact teams including Sales Planning, Sales Booking, Commercial, Business Intelligence, Yield, Technical Account Management (TAM) and Digital Strategy working collaboratively to create scalable systems drive insight-led decision-making andoptimisepricing packaging and inventory usage. Main Duties Lead the end-to-endoptimisationof inventoryallocationacross all revenue channels (directandprogrammatic advertising revenue partnerships consumer affiliate). Collaborate with Sales Leadership ProductConsumer andEditorial teams to designmonetisationstrategies that align with audience growth and product development. Lead the development and ownership of unified revenue reporting and BusinessIntelligence bridging the gap between commercial and finance teams by embedding the data and ensuring full visibility from planning to executive reporting. Collaborate with external partners (e.g. SSPs data vendors) to improvemonetisationoutcomes. Identifyinefficiencies across the sales lifecycle and implement process automation or tooling enhancements. Ensuretimely strategic media proposals and pricing andmaintainaccuracy in revenue booking and campaign set-up. What We Are Looking For Proven experience in revenue operations media planning or commercial strategy within a digital media publishing oradtechenvironment. Strong people management and cross-functional leadership experience. Deep understanding of digital mediamonetisation programmatic advertising and ad tech ecosystems. Excellent analytical and commercial acumen witha strongcommand of forecasting pricing strategy and inventory management. Experience with subscription / consumer revenue models and multi-channel attribution is a plus. Familiarity with AI or automation use cases in ad ops or planning. Personal skills and attributes : Commercial acumen deepunderstandingof how the business drives revenue / profit and able to identifythe levers. Comfortable with financial data and ROI analysis. Credibility and gravitas to communicate with influence and clarity. Able to command the room with theirexpertiseexperienceand insights. Strategic big picturethinkingbeyondthe short term with the ability to align recommendations with business objectives for long term value. Understands and explains the consequencesof decision. Emotional intelligence able to read the roomknowwhen to pushwhento pause and how tobring otherson board. Uses datapersuasionand relationships to shift opinions. Often acts as a trusted advisor rather than a directive voice. Challenging constructively- able to managedifficultconversations and ask commercially minded questions looking for solutions. Can turn data into compelling narratives for non-technical and creative audiences. Resilience and persistence and proactive in opportunityspottinggaps inefficiencies or untapped revenues. A connector between strategy and execution whois able towork cross-functionally across silos to build a case for change Benefits (Your benefits at Hearst UK are more than just extrasthey are tools to help you thrive in every part of life.) Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes you could be trying the nextbig thingin beauty food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion Health & Wellbeing : Feel Your Best Stay healthy with Specsavers eye care a company-funded Health Cash Plan and access to mental health support. Get active and stress-free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan aheadwith a generous Workplace Pension Income Protection Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools Financial Wellbeing sessions and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in one that respects protectsrepresentsand uplifts the voices and opinions of all people. As a business we recognise the significant benefits of creativity collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is whywereworking to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Required Experience : Director Key Skills Succession Planning Growing Experience Expense Management Management Experience Rackspace Laboratory Management Senior Leadership Operations Management Relationship Management Leadership Experience negotiation Taxonomy Employment Type : Full-Time Experience : years Vacancy : 1
Partner - Corporate Real Estate- Birmingham Salary: £70,000- £100,000 plus benefits and bonus About the Role We're working with a leading real estate consultancy to recruit an experienced Partner to head up a key account withing their Corporate Real Estate team in Birmingham. This is a senior leadership position for someone who thrives on delivering exceptional client service, driving business growth, and leading high-performing teams. Implements strategy by delivering highest level of client service Is accountable for delivering outstanding business results Contributes to strategic objectives through application of advanced knowledge, skills and expertise Champions cross selling and shares business opportunities across geographies and service lines Actively promotes professional profile in market Drives team performance and embraces people management and leadership responsibilities Role models appropriate professional behaviours and is willing to challenge and hold to account those who contravene this behaviour. Key Responsibilities Lead service delivery teams across two major UK offices, ensuring first-class property management for corporate occupier clients. Build and maintain strategic relationships with clients and stakeholders across the UK Drive business development initiatives, including pitches, presentations, and tender submissions. Take full accountability for client profitability, budget management, and revenue growth. Ensure compliance with operational standards, risk management, and quality assurance. Mentor and develop team members, fostering a culture of collaboration and professional excellence. Benefits & Perks Competitive salary and bonus structure Car allowance or travel benefits Private healthcare and enhanced pension scheme Generous annual leave Professional development and CPD support Flexible working arrangements Employee wellbeing programs and social events What We're Looking For Proven track record in client and account management within the real estate sector. Strong business development and networking skills. Experience leading complex client instructions and multi-disciplinary teams. Financial acumen with experience in budget management and fee forecasting. In-depth knowledge of property management, legislation, and market trends. Excellent communication, presentation, and report-writing skills. Strong leadership and people management experience. Why Apply? This is an opportunity to join a market-leading organisation, work with household-name clients, and make a significant impact on the growth and success of the business. You'll enjoy a competitive package, career development opportunities, and the chance to lead a talented team in a dynamic environment. Your application will be dealt with in the strictest confidence by Amelia Messenger. Please contact Amelia directly on or alternatively send your CV (at this stage do not worry if it's not up-to-date) directly to , and for many more property jobs please visit our website
Dec 17, 2025
Full time
Partner - Corporate Real Estate- Birmingham Salary: £70,000- £100,000 plus benefits and bonus About the Role We're working with a leading real estate consultancy to recruit an experienced Partner to head up a key account withing their Corporate Real Estate team in Birmingham. This is a senior leadership position for someone who thrives on delivering exceptional client service, driving business growth, and leading high-performing teams. Implements strategy by delivering highest level of client service Is accountable for delivering outstanding business results Contributes to strategic objectives through application of advanced knowledge, skills and expertise Champions cross selling and shares business opportunities across geographies and service lines Actively promotes professional profile in market Drives team performance and embraces people management and leadership responsibilities Role models appropriate professional behaviours and is willing to challenge and hold to account those who contravene this behaviour. Key Responsibilities Lead service delivery teams across two major UK offices, ensuring first-class property management for corporate occupier clients. Build and maintain strategic relationships with clients and stakeholders across the UK Drive business development initiatives, including pitches, presentations, and tender submissions. Take full accountability for client profitability, budget management, and revenue growth. Ensure compliance with operational standards, risk management, and quality assurance. Mentor and develop team members, fostering a culture of collaboration and professional excellence. Benefits & Perks Competitive salary and bonus structure Car allowance or travel benefits Private healthcare and enhanced pension scheme Generous annual leave Professional development and CPD support Flexible working arrangements Employee wellbeing programs and social events What We're Looking For Proven track record in client and account management within the real estate sector. Strong business development and networking skills. Experience leading complex client instructions and multi-disciplinary teams. Financial acumen with experience in budget management and fee forecasting. In-depth knowledge of property management, legislation, and market trends. Excellent communication, presentation, and report-writing skills. Strong leadership and people management experience. Why Apply? This is an opportunity to join a market-leading organisation, work with household-name clients, and make a significant impact on the growth and success of the business. You'll enjoy a competitive package, career development opportunities, and the chance to lead a talented team in a dynamic environment. Your application will be dealt with in the strictest confidence by Amelia Messenger. Please contact Amelia directly on or alternatively send your CV (at this stage do not worry if it's not up-to-date) directly to , and for many more property jobs please visit our website
We're looking for a highly skilled Compliance & Governance Lead to provide senior operational leadership across compliance, assurance and governance functions within our Temporary Staffing Service. You'll ensure that all bank and agency workers meet statutory, regulatory and contractual requirements, with compliance activity underpinned by accurate, actionable and well-governed data. You'll lead our compliance framework, manage the audit and assurance schedule, and deliver high-quality compliance intelligence that supports decision-making and safe staffing. You'll supervise day-to-day compliance activity (Band 3 colleagues), act as the senior escalation point for complex queries and risk issues, and partner with Workforce BI and system administrators to enhance reporting, assure data quality and contribute to service improvements and policy development. What you'll be doing 1) Compliance Governance & Assurance Lead delivery of the Trust's pre-engagement checking framework (Right to Work, DBS, registration, mandatory training, agency file audits, etc.). Develop, manage and continuously improve the audit and assurance schedule. Analyse audit outcomes, identify themes/risks, initiate remedial actions and track completion. Act as the senior escalation point for complex or sensitive compliance queries. Produce assurance reports and exception analyses for the TSS Strategy Lead, Head of Temporary Staffing and senior managers. 2) Data Quality, Reporting & Workforce Intelligence Produce dashboards, exception reports and trend analysis (routine and ad hoc). Interpret complex patterns, highlighting risks, gaps or deteriorations in compliance metrics. Conduct data quality audits across ESR, HealthRoster, TRAC, Locum's Nest, ImageNow and other systems. Optimise data collection, workflows and SOPs; collaborate with BI on definitions and methods to ensure robust, accurate reporting. 3) Operational Supervision & Quality Control Provide day-to-day supervision, direction and quality assurance for Band 3 Administrator(s). Monitor workflow, allocate tasks, and ensure adherence to KPIs and statutory timescales. Provide training/support to colleagues and agency partners; ensure consistent onboarding and ongoing checks. 4) Stakeholder Engagement & Specialist Advice Serve as the specialist point of contact for compliance, governance and regulatory advice. Build effective relationships across Workforce, BI, Recruitment, Payroll, Education, clinical areas, agencies and external partners. Present compliance intelligence in meetings and represent TSS in relevant forums. Provide clear guidance on complex/sensitive compliance decisions. 5) Service Improvement Identify process weaknesses and implement improved workflows. Draft/update SOPs, assurance documents and guidance. Support transformation projects: reporting improvements and system optimisation. Other responsibilities Communication: Prepare briefings, assurance papers, exception reports; ensure consistent messaging across stakeholders. Analytical/Judgement: Assess complex/borderline cases, recommend mitigations and escalation routes; develop/apply audit tools and quality metrics. Planning/Organising: Balance competing deadlines and unpredictable workloads; plan audit schedules and reporting timetables. Policy/Service Development: Ensure all checks meet NHS Employment Check Standards; contribute to policy updates and propose SOP changes aligned to national standards and audit findings. Resources: Promote digital, sustainable working; ensure safe use of equipment. HR/Training: Provide routine HR guidance on onboarding/compliance; supervise TSS administrators and ensure KPI delivery; deliver training/updates. Information Governance: Maintain and improve compliance trackers/dashboards; ensure GDPR-compliant retention/archiving/deletion. R&D: Undertake surveys/audits; create/update spreadsheets/databases. Freedom to Act: Work autonomously within policies/SOPs, escalating only complex/high-risk issues; act as the Trust's specialist for bank/agency compliance governance. Effort: Manage deadlines in a high-pressure, variable workload; handle sensitive conversations professionally; significant DSE use-follow DSE regulations. Other: Provide cover for colleagues and assist with workloads as needed. About you-What you'll bring Essential qualifications & training Degree-level education or equivalent experience (workforce, compliance, data analysis, HR, business administration). Evidence of continuing professional development. Good general education incl. GCSEs (A-C) in English & Maths or equivalent. Certification/formal training in data analysis, Excel, Power Query, or SQL. Training/qualification in HR, recruitment compliance, or workforce systems. Essential experience Significant experience in compliance, governance, workforce, temporary staffing, or recruitment. Hands on with pre engagement checks, Right to Work, DBS, agency governance, data quality auditing. Managing complex administrative processes under pressure with strict deadlines. Analysing, interpreting and presenting complex information to varied audiences. Producing reports, dashboards or compliance summaries. Supporting/supervising staff; delegation and workflow management. Resolving complex/sensitive compliance queries with sound judgement. Experience within an NHS Temporary Staffing Service, workforce team or similar regulated setting. Using temporary staffing systems such as HealthRoster, BankStaff, Locum's Nest, ESR. Service improvement, SOP writing or process redesign. Technical skills & competencies (essential) Strong analytical skills to identify risks, trends and actions from complex information. Advanced Excel (lookups, pivots, advanced formulas, data cleaning). Highly competent with Microsoft 365 (SharePoint, Lists, Outlook, Teams). Quick to learn/apply digital tools to improve workflows. Excellent attention to detail for data, documentation and records. Assess compliance against statutory, regulatory and contractual standards. Plan/prioritise a varied, unpredictable workload under pressure. High standard written and verbal communication; confident presenting to non technical audiences. Confident using multiple workforce systems; standard keyboard skills. Desirable Experience using or querying ESR, HealthRoster, BankStaff, TRAC, Locum's Nest, TempRE. Writing/maintaining SOPs and process documentation. Knowledge of Power Query, SQL, coding logic, or BI/reporting tools. Experience designing/improving automated workflows (e.g., Power Automate). Knowledge of NHS Employment Check Standards, temporary staffing governance and safe staffing expectations. Strong understanding of Right to Work legislation and DBS processes. Understanding of GDPR, information governance, audits and data quality improvement. Knowledge of NHS workforce terminology, recruitment practices, training compliance standards, Model Hospital metrics and wider workforce planning. Interpersonal skills Clear, confident, adaptable communicator; handles complex/sensitive conversations professionally. Builds strong relationships with internal teams, agencies and partners. Provides guidance, support and constructive challenge where needed. Respectful, professional and trustworthy; collaborative team player. Commitment to equality, diversity and inclusion. Personal attributes Calm, resilient and adaptable with competing priorities. Self motivated, organised; works with minimal supervision. Proactive problem solver committed to continuous improvement. High integrity, discretion and professionalism; influences change and encourages good practice. Confident, enthusiastic and positive approach.
Dec 17, 2025
Full time
We're looking for a highly skilled Compliance & Governance Lead to provide senior operational leadership across compliance, assurance and governance functions within our Temporary Staffing Service. You'll ensure that all bank and agency workers meet statutory, regulatory and contractual requirements, with compliance activity underpinned by accurate, actionable and well-governed data. You'll lead our compliance framework, manage the audit and assurance schedule, and deliver high-quality compliance intelligence that supports decision-making and safe staffing. You'll supervise day-to-day compliance activity (Band 3 colleagues), act as the senior escalation point for complex queries and risk issues, and partner with Workforce BI and system administrators to enhance reporting, assure data quality and contribute to service improvements and policy development. What you'll be doing 1) Compliance Governance & Assurance Lead delivery of the Trust's pre-engagement checking framework (Right to Work, DBS, registration, mandatory training, agency file audits, etc.). Develop, manage and continuously improve the audit and assurance schedule. Analyse audit outcomes, identify themes/risks, initiate remedial actions and track completion. Act as the senior escalation point for complex or sensitive compliance queries. Produce assurance reports and exception analyses for the TSS Strategy Lead, Head of Temporary Staffing and senior managers. 2) Data Quality, Reporting & Workforce Intelligence Produce dashboards, exception reports and trend analysis (routine and ad hoc). Interpret complex patterns, highlighting risks, gaps or deteriorations in compliance metrics. Conduct data quality audits across ESR, HealthRoster, TRAC, Locum's Nest, ImageNow and other systems. Optimise data collection, workflows and SOPs; collaborate with BI on definitions and methods to ensure robust, accurate reporting. 3) Operational Supervision & Quality Control Provide day-to-day supervision, direction and quality assurance for Band 3 Administrator(s). Monitor workflow, allocate tasks, and ensure adherence to KPIs and statutory timescales. Provide training/support to colleagues and agency partners; ensure consistent onboarding and ongoing checks. 4) Stakeholder Engagement & Specialist Advice Serve as the specialist point of contact for compliance, governance and regulatory advice. Build effective relationships across Workforce, BI, Recruitment, Payroll, Education, clinical areas, agencies and external partners. Present compliance intelligence in meetings and represent TSS in relevant forums. Provide clear guidance on complex/sensitive compliance decisions. 5) Service Improvement Identify process weaknesses and implement improved workflows. Draft/update SOPs, assurance documents and guidance. Support transformation projects: reporting improvements and system optimisation. Other responsibilities Communication: Prepare briefings, assurance papers, exception reports; ensure consistent messaging across stakeholders. Analytical/Judgement: Assess complex/borderline cases, recommend mitigations and escalation routes; develop/apply audit tools and quality metrics. Planning/Organising: Balance competing deadlines and unpredictable workloads; plan audit schedules and reporting timetables. Policy/Service Development: Ensure all checks meet NHS Employment Check Standards; contribute to policy updates and propose SOP changes aligned to national standards and audit findings. Resources: Promote digital, sustainable working; ensure safe use of equipment. HR/Training: Provide routine HR guidance on onboarding/compliance; supervise TSS administrators and ensure KPI delivery; deliver training/updates. Information Governance: Maintain and improve compliance trackers/dashboards; ensure GDPR-compliant retention/archiving/deletion. R&D: Undertake surveys/audits; create/update spreadsheets/databases. Freedom to Act: Work autonomously within policies/SOPs, escalating only complex/high-risk issues; act as the Trust's specialist for bank/agency compliance governance. Effort: Manage deadlines in a high-pressure, variable workload; handle sensitive conversations professionally; significant DSE use-follow DSE regulations. Other: Provide cover for colleagues and assist with workloads as needed. About you-What you'll bring Essential qualifications & training Degree-level education or equivalent experience (workforce, compliance, data analysis, HR, business administration). Evidence of continuing professional development. Good general education incl. GCSEs (A-C) in English & Maths or equivalent. Certification/formal training in data analysis, Excel, Power Query, or SQL. Training/qualification in HR, recruitment compliance, or workforce systems. Essential experience Significant experience in compliance, governance, workforce, temporary staffing, or recruitment. Hands on with pre engagement checks, Right to Work, DBS, agency governance, data quality auditing. Managing complex administrative processes under pressure with strict deadlines. Analysing, interpreting and presenting complex information to varied audiences. Producing reports, dashboards or compliance summaries. Supporting/supervising staff; delegation and workflow management. Resolving complex/sensitive compliance queries with sound judgement. Experience within an NHS Temporary Staffing Service, workforce team or similar regulated setting. Using temporary staffing systems such as HealthRoster, BankStaff, Locum's Nest, ESR. Service improvement, SOP writing or process redesign. Technical skills & competencies (essential) Strong analytical skills to identify risks, trends and actions from complex information. Advanced Excel (lookups, pivots, advanced formulas, data cleaning). Highly competent with Microsoft 365 (SharePoint, Lists, Outlook, Teams). Quick to learn/apply digital tools to improve workflows. Excellent attention to detail for data, documentation and records. Assess compliance against statutory, regulatory and contractual standards. Plan/prioritise a varied, unpredictable workload under pressure. High standard written and verbal communication; confident presenting to non technical audiences. Confident using multiple workforce systems; standard keyboard skills. Desirable Experience using or querying ESR, HealthRoster, BankStaff, TRAC, Locum's Nest, TempRE. Writing/maintaining SOPs and process documentation. Knowledge of Power Query, SQL, coding logic, or BI/reporting tools. Experience designing/improving automated workflows (e.g., Power Automate). Knowledge of NHS Employment Check Standards, temporary staffing governance and safe staffing expectations. Strong understanding of Right to Work legislation and DBS processes. Understanding of GDPR, information governance, audits and data quality improvement. Knowledge of NHS workforce terminology, recruitment practices, training compliance standards, Model Hospital metrics and wider workforce planning. Interpersonal skills Clear, confident, adaptable communicator; handles complex/sensitive conversations professionally. Builds strong relationships with internal teams, agencies and partners. Provides guidance, support and constructive challenge where needed. Respectful, professional and trustworthy; collaborative team player. Commitment to equality, diversity and inclusion. Personal attributes Calm, resilient and adaptable with competing priorities. Self motivated, organised; works with minimal supervision. Proactive problem solver committed to continuous improvement. High integrity, discretion and professionalism; influences change and encourages good practice. Confident, enthusiastic and positive approach.
Partner - Corporate Real Estate- Birmingham Salary: £70,000- £100,000 plus benefits and bonus About the Role We're working with a leading real estate consultancy to recruit an experienced Partner to head up a key account withing their Corporate Real Estate team in Birmingham. This is a senior leadership position for someone who thrives on delivering exceptional client service, driving business growth, and leading high-performing teams. Implements strategy by delivering highest level of client service Is accountable for delivering outstanding business results Contributes to strategic objectives through application of advanced knowledge, skills and expertise Champions cross selling and shares business opportunities across geographies and service lines Actively promotes professional profile in market Drives team performance and embraces people management and leadership responsibilities Role models appropriate professional behaviours and is willing to challenge and hold to account those who contravene this behaviour. Key Responsibilities Lead service delivery teams across two major UK offices, ensuring first-class property management for corporate occupier clients. Build and maintain strategic relationships with clients and stakeholders across the UK Drive business development initiatives, including pitches, presentations, and tender submissions. Take full accountability for client profitability, budget management, and revenue growth. Ensure compliance with operational standards, risk management, and quality assurance. Mentor and develop team members, fostering a culture of collaboration and professional excellence. Benefits & Perks Competitive salary and bonus structure Car allowance or travel benefits Private healthcare and enhanced pension scheme Generous annual leave Professional development and CPD support Flexible working arrangements Employee wellbeing programs and social events What We're Looking For Proven track record in client and account management within the real estate sector. Strong business development and networking skills. Experience leading complex client instructions and multi-disciplinary teams. Financial acumen with experience in budget management and fee forecasting. In-depth knowledge of property management, legislation, and market trends. Excellent communication, presentation, and report-writing skills. Strong leadership and people management experience. Why Apply? This is an opportunity to join a market-leading organisation, work with household-name clients, and make a significant impact on the growth and success of the business. You'll enjoy a competitive package, career development opportunities, and the chance to lead a talented team in a dynamic environment. Your application will be dealt with in the strictest confidence by Amelia Messenger. Please contact Amelia directly on or alternatively send your CV (at this stage do not worry if it's not up-to-date) directly to , and for many more property jobs please visit our website
Dec 17, 2025
Full time
Partner - Corporate Real Estate- Birmingham Salary: £70,000- £100,000 plus benefits and bonus About the Role We're working with a leading real estate consultancy to recruit an experienced Partner to head up a key account withing their Corporate Real Estate team in Birmingham. This is a senior leadership position for someone who thrives on delivering exceptional client service, driving business growth, and leading high-performing teams. Implements strategy by delivering highest level of client service Is accountable for delivering outstanding business results Contributes to strategic objectives through application of advanced knowledge, skills and expertise Champions cross selling and shares business opportunities across geographies and service lines Actively promotes professional profile in market Drives team performance and embraces people management and leadership responsibilities Role models appropriate professional behaviours and is willing to challenge and hold to account those who contravene this behaviour. Key Responsibilities Lead service delivery teams across two major UK offices, ensuring first-class property management for corporate occupier clients. Build and maintain strategic relationships with clients and stakeholders across the UK Drive business development initiatives, including pitches, presentations, and tender submissions. Take full accountability for client profitability, budget management, and revenue growth. Ensure compliance with operational standards, risk management, and quality assurance. Mentor and develop team members, fostering a culture of collaboration and professional excellence. Benefits & Perks Competitive salary and bonus structure Car allowance or travel benefits Private healthcare and enhanced pension scheme Generous annual leave Professional development and CPD support Flexible working arrangements Employee wellbeing programs and social events What We're Looking For Proven track record in client and account management within the real estate sector. Strong business development and networking skills. Experience leading complex client instructions and multi-disciplinary teams. Financial acumen with experience in budget management and fee forecasting. In-depth knowledge of property management, legislation, and market trends. Excellent communication, presentation, and report-writing skills. Strong leadership and people management experience. Why Apply? This is an opportunity to join a market-leading organisation, work with household-name clients, and make a significant impact on the growth and success of the business. You'll enjoy a competitive package, career development opportunities, and the chance to lead a talented team in a dynamic environment. Your application will be dealt with in the strictest confidence by Amelia Messenger. Please contact Amelia directly on or alternatively send your CV (at this stage do not worry if it's not up-to-date) directly to , and for many more property jobs please visit our website
Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more. We're creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers. But we're not stopping there. We're also building the Energy Network: a decentralised platform of smart devices that rewards users in Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and helping balance the grid. This network strengthens grid stability - a critical foundation for scaling AI data centers and other energy intensive industries. We are looking for an exceptionally driven and strategic operator to lead Government Relations at Fuse and shape the regulatory environment that underpins our global expansion. You will work directly with the founders and senior leadership team to position Fuse as a leader in the future of decentralised clean energy. The ideal candidate is an independent thinker who can execute at high intensity, build senior relationships across government and regulatory bodies, and move rapidly from policy strategy to practical implementation. You will operate at the centre of Fuse's mission, influencing how the energy system evolves in the UK, US, Europe, and beyond. Responsibilities You will lead Fuse's government, regulatory, and policy strategy across the UK, US, and key European markets. This includes shaping the policy landscape, driving regulatory access, and unlocking strategic opportunities for Fuse's renewable development, decentralised energy network, trading, and international expansion. Examples of what you'll work on: Building and managing high-level relationships with government, regulators, energy agencies, and industry bodies Leading Fuse's regulatory strategy for new markets, licences, and international expansion Shaping and responding to consultations, regulatory filings, and legislative developments Navigating incentives, subsidies, and policy frameworks that accelerate renewable build out Supporting development strategy for large-scale solar, wind, hydrogen, and distributed energy assets Advising on emerging policies around decentralisation, grid modernisation, AI, and power trading Preparing policy analysis, briefing materials, and insights for founder-level decision making Representing Fuse in public forums, roundtables, and strategic external conversations Owning high-priority regulatory initiatives and cross-functional expansion projects end-to-end Demonstrated track record in government relations, policy, regulation, or public affairs (energy experience strongly preferred) Ability to break down complex regulatory environments and execute quickly Strong network across government, regulators, or industry institutions Comfortable learning fast, switching contexts, and operating with limited guidance Capable of working independently or alongside technical, commercial, and product teams Relentless, detail-oriented, and highly operational mindset Excellent written and verbal communication, able to influence at the highest levels Competitive salary and an equity sign on bonus Biannual bonus scheme Fully expensed tech to match your needs Paid annual leave Breakfast and dinner allowance for office based employees
Dec 17, 2025
Full time
Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more. We're creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers. But we're not stopping there. We're also building the Energy Network: a decentralised platform of smart devices that rewards users in Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and helping balance the grid. This network strengthens grid stability - a critical foundation for scaling AI data centers and other energy intensive industries. We are looking for an exceptionally driven and strategic operator to lead Government Relations at Fuse and shape the regulatory environment that underpins our global expansion. You will work directly with the founders and senior leadership team to position Fuse as a leader in the future of decentralised clean energy. The ideal candidate is an independent thinker who can execute at high intensity, build senior relationships across government and regulatory bodies, and move rapidly from policy strategy to practical implementation. You will operate at the centre of Fuse's mission, influencing how the energy system evolves in the UK, US, Europe, and beyond. Responsibilities You will lead Fuse's government, regulatory, and policy strategy across the UK, US, and key European markets. This includes shaping the policy landscape, driving regulatory access, and unlocking strategic opportunities for Fuse's renewable development, decentralised energy network, trading, and international expansion. Examples of what you'll work on: Building and managing high-level relationships with government, regulators, energy agencies, and industry bodies Leading Fuse's regulatory strategy for new markets, licences, and international expansion Shaping and responding to consultations, regulatory filings, and legislative developments Navigating incentives, subsidies, and policy frameworks that accelerate renewable build out Supporting development strategy for large-scale solar, wind, hydrogen, and distributed energy assets Advising on emerging policies around decentralisation, grid modernisation, AI, and power trading Preparing policy analysis, briefing materials, and insights for founder-level decision making Representing Fuse in public forums, roundtables, and strategic external conversations Owning high-priority regulatory initiatives and cross-functional expansion projects end-to-end Demonstrated track record in government relations, policy, regulation, or public affairs (energy experience strongly preferred) Ability to break down complex regulatory environments and execute quickly Strong network across government, regulators, or industry institutions Comfortable learning fast, switching contexts, and operating with limited guidance Capable of working independently or alongside technical, commercial, and product teams Relentless, detail-oriented, and highly operational mindset Excellent written and verbal communication, able to influence at the highest levels Competitive salary and an equity sign on bonus Biannual bonus scheme Fully expensed tech to match your needs Paid annual leave Breakfast and dinner allowance for office based employees
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Dec 17, 2025
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
This role does not provide sponsorship We're looking for bright and committed graduates who will bring energy, new ideas and a fresh perspective to help us become the recognised leader and transform the construction and engineering industry. Role Overview A Graduate Procurement Assistant will progress through to the role Assistant Procurement Manager over the period of the programme. They will work within the Procurement team under the guidance of their Procurement Line Manager and Professional Mentor, alongside other members of the Procurement team to carry out and promise ethical procurement practices. They will work either within our central Procurement team or on site based project carrying out procurement activities and supporting the delivery of major construction projects and the Business as a whole. The Procurement Assistant is part of the Procurement Job Family, which is there to ensure technical excellence, assurance and performance across all projects and opportunities from pre project, early engagement and work winning through to detailed delivery. Key Deliverables and Accountabilities To develop an understanding procurement and commercial principles of the function To assist the Procurement Line Manager in the implementation of individual Project Procurement strategy. To assist Work Winning activity, or project/head office transactions as required. Whilst under supervision, assist with the Procurement process of subcontractors, materials, plant and services, in accordance with the Business Procurement Strategy and the individual Project(s) Procurement strategy, including but not limited to; Sourcing and formally agreeing an appropriate supply chain (inclusive of vendor management process); Compiling robust tender enquiries; Managing the formal tender process; Conducting a full commercial and technical review of all tender returns through engagement with other specialist functions (i.e. HSE, technical compliance, quality, commercial, construction, planning, contractual services/ legal, logistics, industrial relations etc), as appropriate; Actioning the tender negotiation process; Providing robust and complete recommendations for formal award approval(s); Drafting, issue and execution of contracts, in accordance with LOR guidelines and Corporate governance; Supply chain performance management and reporting. Develop an understanding and promote the use of in house opportunities through Design for Manufacture (DFMA) and self delivery. To apply ethical procurement practices and consistent approach to the procurement of goods and services to ensuring compliance with the LOR corporate governance and Procurement best practice throughout the Procurement process and the supply chain. To become informed of and keep abreast of changes in legislation, best practice guidelines etc that affect the supply chain and markets. Whilst under supervision, develop and maintain professional working relationships with suppliers, sub contractors and service providers, who are committed and aligned to LOR's Values and will provide best value to LOR and support LOR as a Contractor of first choice. To assist the Procurement Line Manager in the provision of a safe, robust and appropriate supply chain to deliver LOR's Business needs. To deliver internal Customer satisfaction throughout the Procurement process and lifecycle of the Project. Begins studying towards the Procurement professional qualification. To gather management information and collate reports in accordance with line management and functional requirements. Practical application of Procurement; tools, techniques, data sources, analysis (i.e. price comparisons and sub contractor quotations) and reporting in accordance with core procurement processes. To upskill product knowledge including development and innovation of materials, products and systems that may increase competitive advantage and cost effective solutions. To consolidate knowledge and understanding of supply chains and their interaction with LOR. Begin to develop negotiation skills Keep your manager fully advised of any issue/risk which has arisen or might arise, and which could affect the business/project Location As a project led business, the location of our work can vary depending on project needs. This role may require you to be prepared to relocate to project sites across the UK. Degree Subjects Business or economics, logistics, supply chain management or purchasing other degrees will be considered for this role. Professional Accreditation CIPS qualification routes offered (Chartership) What can you expect? Our graduate programme is designed to embrace and develop your capabilities. Most importantly, you will be encouraged to continue learning throughout your career. You will be stretched, challenged and supported by a business that views your personal development and the achievement of professional accreditation as a priority. Our programme will give you the practical experience, technical learning and professional development while being part of the some of the most exciting construction and infrastructure projects in the UK. Our Application Process CV Submission - Submit your CV for review. We will assess your application against the entry criteria for the role you are applying for. Online Assessment - You will complete a series of assessments designed to understand how you approach workplace situations, your preferred ways of working, as well as exercises to evaluate your critical thinking and numerical reasoning skills. Video Interview - At this stage, you will be invited to record responses to two questions set by our hiring team. You will have sufficient time to prepare and ensure you present yourself confidently. Assessment Centre - Our in person assessment centres, held at a LOR office, provide an opportunity for you to demonstrate your skills through a combination of individual tasks, short interviews, and group activities. This is also a chance to experience our culture first hand. Outcome - We aim to provide feedback and communicate the outcome of your assessment centre within two weeks. Applications are reviewed on a rolling basis, and we may close a role once enough candidates have applied. We encourage all applicants to apply as early as possible so you don't miss the opportunity to be considered. Entry requirements Studying a degree course with a clear route to professional accreditation Studying for or have obtained a Business or economics, logistics, supply chain management or purchasing degree. Other degrees will be considered for this role Your degree classification should be 2:2 or higher Strong numeracy and literacy skills Flexibility as you may be required to work away Eligible to work in the UK Accessibility and Support We are committed to ensuring our recruitment process is inclusive and accessible to all candidates. If you require any adjustments or support with your application, or at any stage of the process, please do not hesitate to contact us. The Graduate Development Programme will commence in September 2026
Dec 17, 2025
Full time
This role does not provide sponsorship We're looking for bright and committed graduates who will bring energy, new ideas and a fresh perspective to help us become the recognised leader and transform the construction and engineering industry. Role Overview A Graduate Procurement Assistant will progress through to the role Assistant Procurement Manager over the period of the programme. They will work within the Procurement team under the guidance of their Procurement Line Manager and Professional Mentor, alongside other members of the Procurement team to carry out and promise ethical procurement practices. They will work either within our central Procurement team or on site based project carrying out procurement activities and supporting the delivery of major construction projects and the Business as a whole. The Procurement Assistant is part of the Procurement Job Family, which is there to ensure technical excellence, assurance and performance across all projects and opportunities from pre project, early engagement and work winning through to detailed delivery. Key Deliverables and Accountabilities To develop an understanding procurement and commercial principles of the function To assist the Procurement Line Manager in the implementation of individual Project Procurement strategy. To assist Work Winning activity, or project/head office transactions as required. Whilst under supervision, assist with the Procurement process of subcontractors, materials, plant and services, in accordance with the Business Procurement Strategy and the individual Project(s) Procurement strategy, including but not limited to; Sourcing and formally agreeing an appropriate supply chain (inclusive of vendor management process); Compiling robust tender enquiries; Managing the formal tender process; Conducting a full commercial and technical review of all tender returns through engagement with other specialist functions (i.e. HSE, technical compliance, quality, commercial, construction, planning, contractual services/ legal, logistics, industrial relations etc), as appropriate; Actioning the tender negotiation process; Providing robust and complete recommendations for formal award approval(s); Drafting, issue and execution of contracts, in accordance with LOR guidelines and Corporate governance; Supply chain performance management and reporting. Develop an understanding and promote the use of in house opportunities through Design for Manufacture (DFMA) and self delivery. To apply ethical procurement practices and consistent approach to the procurement of goods and services to ensuring compliance with the LOR corporate governance and Procurement best practice throughout the Procurement process and the supply chain. To become informed of and keep abreast of changes in legislation, best practice guidelines etc that affect the supply chain and markets. Whilst under supervision, develop and maintain professional working relationships with suppliers, sub contractors and service providers, who are committed and aligned to LOR's Values and will provide best value to LOR and support LOR as a Contractor of first choice. To assist the Procurement Line Manager in the provision of a safe, robust and appropriate supply chain to deliver LOR's Business needs. To deliver internal Customer satisfaction throughout the Procurement process and lifecycle of the Project. Begins studying towards the Procurement professional qualification. To gather management information and collate reports in accordance with line management and functional requirements. Practical application of Procurement; tools, techniques, data sources, analysis (i.e. price comparisons and sub contractor quotations) and reporting in accordance with core procurement processes. To upskill product knowledge including development and innovation of materials, products and systems that may increase competitive advantage and cost effective solutions. To consolidate knowledge and understanding of supply chains and their interaction with LOR. Begin to develop negotiation skills Keep your manager fully advised of any issue/risk which has arisen or might arise, and which could affect the business/project Location As a project led business, the location of our work can vary depending on project needs. This role may require you to be prepared to relocate to project sites across the UK. Degree Subjects Business or economics, logistics, supply chain management or purchasing other degrees will be considered for this role. Professional Accreditation CIPS qualification routes offered (Chartership) What can you expect? Our graduate programme is designed to embrace and develop your capabilities. Most importantly, you will be encouraged to continue learning throughout your career. You will be stretched, challenged and supported by a business that views your personal development and the achievement of professional accreditation as a priority. Our programme will give you the practical experience, technical learning and professional development while being part of the some of the most exciting construction and infrastructure projects in the UK. Our Application Process CV Submission - Submit your CV for review. We will assess your application against the entry criteria for the role you are applying for. Online Assessment - You will complete a series of assessments designed to understand how you approach workplace situations, your preferred ways of working, as well as exercises to evaluate your critical thinking and numerical reasoning skills. Video Interview - At this stage, you will be invited to record responses to two questions set by our hiring team. You will have sufficient time to prepare and ensure you present yourself confidently. Assessment Centre - Our in person assessment centres, held at a LOR office, provide an opportunity for you to demonstrate your skills through a combination of individual tasks, short interviews, and group activities. This is also a chance to experience our culture first hand. Outcome - We aim to provide feedback and communicate the outcome of your assessment centre within two weeks. Applications are reviewed on a rolling basis, and we may close a role once enough candidates have applied. We encourage all applicants to apply as early as possible so you don't miss the opportunity to be considered. Entry requirements Studying a degree course with a clear route to professional accreditation Studying for or have obtained a Business or economics, logistics, supply chain management or purchasing degree. Other degrees will be considered for this role Your degree classification should be 2:2 or higher Strong numeracy and literacy skills Flexibility as you may be required to work away Eligible to work in the UK Accessibility and Support We are committed to ensuring our recruitment process is inclusive and accessible to all candidates. If you require any adjustments or support with your application, or at any stage of the process, please do not hesitate to contact us. The Graduate Development Programme will commence in September 2026
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Dec 17, 2025
Full time
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
