What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're looking for an experienced, empathetic, inspirational Head of Customer Operations to lead our 100-strong-and-rapidly-scaling, Customer Operations (COps) team. You'll play a key role in our continued growth and success, supporting our team to do the best work of their careers while maintaining our 4.8 Trustpilot, best-in-class customer experience and relentlessly improving on our existing processes. We encourage autonomy and ownership, which is how we've built our teams The customer is central to all our decision making, and we encourage and empower our teams to be autonomous, curious, and impactful. Our COps teams are made of 8-10 people per team, who between them, have the skills to resolve 95% of customer queries. Everyone is a generalist, and some people are also specialists. This approach means a single team can look after the full lifecycle of a customer, from the point of sale, to the return of their car at the end of their contract, this elevates our team from typical customer service roles to truly having the skills and autonomy to help our drivers. As well as our frontline team, you'd also be responsible for our Customer Care team (who coach COps through complaints and work closely alongside our Account Management team), team engagement and process improvement; this is supported by a team of Operations Managers reporting in to you, who support our Team Leads (currently 5 Managers with 15 TLs). You will be reporting directly to our Chief Operating Officer and working alongside all the senior stakeholders across our business, as well as external suppliers, partners, clients and customers, making sure communication between all areas is seamless. We want to make Ops the most fulfilling team to work in by continuing to build an inspiring, happy, fun environment providing a career our team are proud of. Responsibilities Coach each of your Ops managers to deliver exceptional outcomes: They're responsible for: delivering on strategic priorities, high levels of quality assurance, reducing our rate of complaints and closing these within SLAs, delivering cars compliantly and making sure we have the right number of staff to manage our workloads. As much as possible we promote internally, so the team are young in terms of management experience. Lead our COps from the front: Build and lead a high-performing Customer Operations team, providing mentorship, guidance, and support to foster a culture of excellence and customer focus. You'll help your direct reports, our Customer Ops Managers, do the best work of their careers through regular 1:1s; giving and receiving feedback, coaching and goal setting. Set, develop and execute the strategic direction for COps: collaborate with peers and work with our projects team to create the Ops quarterly and annual goals to support the company's values and growth objectives. Be the voice of Operations both internally and externally: In all sorts of settings and contexts, talk stakeholders through what Operations is all about and where we're going. Manage interactions and output from suppliers and partners and also regularly speak with all types of clients. Own customer experience improvement: Work with our projects team to continuously enhance and optimise the end-to-end customer journey by implementing changes to processes and our knowledge base effectively at pace, across our 100+ (and growing) team. We're responsible for everything post-sale: placing car orders, managing deliveries, on road compliance and offering post-delivery support. Oversee process improvement: Identify areas for operational improvement and work with your team to implement efficient and scalable processes to enhance customer satisfaction, job satisfaction, operational efficiency, and profitability. Collaborate closely with cross-functional teams: including Dealer Operations, Vehicle Operations, Sales, Marketing, and Product, to ensure seamless coordination and alignment in delivering exceptional customer experiences. Generate data-driven insights: Work with our data and projects team to utilise customer data and feedback to identify trends, generate insights, and drive actionable recommendations to improve operational performance and customer satisfaction both within Ops and other areas of the business. You should apply if Proven 2+ years experience in a senior leadership role within customer operations, overseeing a team size of at least 50, preferably in a fast-growing and customer-centric organisation You have experience leading teams across multi-levels of management, but are still happy to get stuck in The teams you have led carry out operational work, as well as support You're driven by our mission; a passion for electric vehicles, is a plus You're comfortable in an ever-changing industry and company Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels, both internally and externally You're a coach at your core and you have a demonstrated ability to lead and inspire teams, fostering a culture of excellence, collaboration, and customer focus Data-driven mindset, with the ability to leverage customer insights and analytics to drive operational improvements Capable of visioning future workable solutions as well as a willingness to roll your sleeves up and get involved in day to day operations Strong understanding of customer journey mapping, customer experience management, and process optimisation You are very hands-on and solve problems when you spot them You're an extreme completer-finisher; "It's not done until it's done" Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024 . We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Feb 16, 2025
Full time
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're looking for an experienced, empathetic, inspirational Head of Customer Operations to lead our 100-strong-and-rapidly-scaling, Customer Operations (COps) team. You'll play a key role in our continued growth and success, supporting our team to do the best work of their careers while maintaining our 4.8 Trustpilot, best-in-class customer experience and relentlessly improving on our existing processes. We encourage autonomy and ownership, which is how we've built our teams The customer is central to all our decision making, and we encourage and empower our teams to be autonomous, curious, and impactful. Our COps teams are made of 8-10 people per team, who between them, have the skills to resolve 95% of customer queries. Everyone is a generalist, and some people are also specialists. This approach means a single team can look after the full lifecycle of a customer, from the point of sale, to the return of their car at the end of their contract, this elevates our team from typical customer service roles to truly having the skills and autonomy to help our drivers. As well as our frontline team, you'd also be responsible for our Customer Care team (who coach COps through complaints and work closely alongside our Account Management team), team engagement and process improvement; this is supported by a team of Operations Managers reporting in to you, who support our Team Leads (currently 5 Managers with 15 TLs). You will be reporting directly to our Chief Operating Officer and working alongside all the senior stakeholders across our business, as well as external suppliers, partners, clients and customers, making sure communication between all areas is seamless. We want to make Ops the most fulfilling team to work in by continuing to build an inspiring, happy, fun environment providing a career our team are proud of. Responsibilities Coach each of your Ops managers to deliver exceptional outcomes: They're responsible for: delivering on strategic priorities, high levels of quality assurance, reducing our rate of complaints and closing these within SLAs, delivering cars compliantly and making sure we have the right number of staff to manage our workloads. As much as possible we promote internally, so the team are young in terms of management experience. Lead our COps from the front: Build and lead a high-performing Customer Operations team, providing mentorship, guidance, and support to foster a culture of excellence and customer focus. You'll help your direct reports, our Customer Ops Managers, do the best work of their careers through regular 1:1s; giving and receiving feedback, coaching and goal setting. Set, develop and execute the strategic direction for COps: collaborate with peers and work with our projects team to create the Ops quarterly and annual goals to support the company's values and growth objectives. Be the voice of Operations both internally and externally: In all sorts of settings and contexts, talk stakeholders through what Operations is all about and where we're going. Manage interactions and output from suppliers and partners and also regularly speak with all types of clients. Own customer experience improvement: Work with our projects team to continuously enhance and optimise the end-to-end customer journey by implementing changes to processes and our knowledge base effectively at pace, across our 100+ (and growing) team. We're responsible for everything post-sale: placing car orders, managing deliveries, on road compliance and offering post-delivery support. Oversee process improvement: Identify areas for operational improvement and work with your team to implement efficient and scalable processes to enhance customer satisfaction, job satisfaction, operational efficiency, and profitability. Collaborate closely with cross-functional teams: including Dealer Operations, Vehicle Operations, Sales, Marketing, and Product, to ensure seamless coordination and alignment in delivering exceptional customer experiences. Generate data-driven insights: Work with our data and projects team to utilise customer data and feedback to identify trends, generate insights, and drive actionable recommendations to improve operational performance and customer satisfaction both within Ops and other areas of the business. You should apply if Proven 2+ years experience in a senior leadership role within customer operations, overseeing a team size of at least 50, preferably in a fast-growing and customer-centric organisation You have experience leading teams across multi-levels of management, but are still happy to get stuck in The teams you have led carry out operational work, as well as support You're driven by our mission; a passion for electric vehicles, is a plus You're comfortable in an ever-changing industry and company Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels, both internally and externally You're a coach at your core and you have a demonstrated ability to lead and inspire teams, fostering a culture of excellence, collaboration, and customer focus Data-driven mindset, with the ability to leverage customer insights and analytics to drive operational improvements Capable of visioning future workable solutions as well as a willingness to roll your sleeves up and get involved in day to day operations Strong understanding of customer journey mapping, customer experience management, and process optimisation You are very hands-on and solve problems when you spot them You're an extreme completer-finisher; "It's not done until it's done" Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024 . We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Head of Product Marketing Hybrid: Remote/London Salary range: £90,000 basic + options Reporting to: Director of Marketing About us Duel is a SaaS company on a mission to make Brand Advocacy the industry standard playbook for building brilliant retail brands. It was founded by world record breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis, and we exist to show there's a better way to build businesses, to build a better future, proving that caring for people builds brand, which builds long term and exponential profit returns. The Duel Brand Advocacy Platform allows enterprise brands to do just that, scaling how they manage their relationships with thousands of advocates, customers, creators and brand ambassadors. We're proud today that brands such as Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria's Secret and Elemis (to name a few, but not to name some household names that we can't talk about yet) are doing just that. The Duel team comprises psychologists, brand experts and community builders, combining cutting edge brand expertise, with seasoned SaaS experience. The Role We're seeking a Head of Product Marketing to join our growing team and take ownership of how we position and communicate Duel's solutions to brands and advocates alike. Reporting to and working closely with the Director of Marketing, you will be responsible for creating and managing a suite of content that enables both marketing to market and sales to sell. This is a true Product marketing role, owning everything from pitch decks and product pages to broader content that ensures messaging is consistent, customer-focused, and research-driven. You'll also play a critical role in managing relationships that strengthen our market positioning, whether that's analyst relations, review platforms like G2, or other strategic partnerships, to ensure our product is effectively represented across all channels. This role presents an opportunity to strengthen our connection between our Product and Marketing teams. This area has immense potential to drive more consistent and impactful messaging. With our evolving ICP and the rapid pace of product development, now is the perfect time to join us as a dedicated expert who can refine our positioning, messaging, and product marketing strategy, ensuring we effectively connect with brands, customers, and partners while maximizing our market impact. As we scale into the US, we're ready to invest in the expertise needed to take it to the next level. We're looking for someone who will Collaborate with Product and Marketing teams to develop and execute GTM strategies for product launches, updates, and features as required. Evolve and refine product positioning, value propositions, and messaging tailored to target personas. Develop clear, compelling narratives that highlight the product's differentiation and benefits. Work with a wider marketing team (ABM, Brand Marketing, Community & Field Marketing) in the creation of case studies, videos, product and pitch materials, playbooks, and resources, ensuring product positioning is accurate. Partner with Brand Success and Account Management to identify and showcase case studies and other success stories. Work with the Director of Marketing, Community marketing and customer success teams to develop and deliver compelling customer events. Build and maintain relationships with key industry analysts (e.g., Gartner, Forrester, IDC). Preparing briefings, presentations and articulate responses for analysts to showcase Duel's product strengths and company vision. Monitor performance and ROI of product marketing initiatives, reporting on key metrics, owning how the company is represented in publications and rankings, sharing findings with team, wider company, leadership and investors as required. Grow, lead, and scale a high-performing product marketing function that continuously evolves with Duel's growth trajectory. We'd love to hear from you if Have 7+ years in product marketing, preferably in SaaS or tech startups, with strong evidence of succeeding as the solo (for now) product marketer in a busy marketing team. You enjoy developing high-impact GTM strategies for new product launches, aligning products to marketing, to sales teams for maximum impact. You understand the importance of empowering sales teams with scalable playbooks, training, and sales materials that will improve win rates. You are experienced at creating clear, compelling, and differentiated narratives that resonate with target personas relevant to Duel's ICP segment. You enjoy working in the red-zone, in high-growth environments, adjusting product marketing strategies dynamically, and understanding prioritisation as company goals shift. In-person and remote working balance We have a small HQ in London (Holborn) and a growing team of people on the ground in our NYC office as well. Although our approach to hybrid working is flexible (we don't mandate specific days in office), priority for this role will be given to candidates based in/near London and who are keen to spend some days each month in a shared space partnering with the Director of Marketing and wider marketing team on ongoing shared projects. Why Duel We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. In a relaxed, flexible, and fun environment, the team is driven to making the business a success while enjoying what we do and who we do it with. We also offer a growing benefits package, including; Company MacBook to work from £350 WFH Set-Up Headspace Contributions Personal Development budget and support 2 additional days leave for volunteering Flexible working hours - if you need to fit around childcare or need to work around your life, we understand. Around 32 days of Annual Leave (28 excluding bank holidays and an extended break between Christmas and New Year, when we close the office). On-going training where required. Options scheme for all full-time employees - it's important to us that everybody owns a part of the company and shares in the benefits of what we build.
Feb 16, 2025
Full time
Head of Product Marketing Hybrid: Remote/London Salary range: £90,000 basic + options Reporting to: Director of Marketing About us Duel is a SaaS company on a mission to make Brand Advocacy the industry standard playbook for building brilliant retail brands. It was founded by world record breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis, and we exist to show there's a better way to build businesses, to build a better future, proving that caring for people builds brand, which builds long term and exponential profit returns. The Duel Brand Advocacy Platform allows enterprise brands to do just that, scaling how they manage their relationships with thousands of advocates, customers, creators and brand ambassadors. We're proud today that brands such as Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria's Secret and Elemis (to name a few, but not to name some household names that we can't talk about yet) are doing just that. The Duel team comprises psychologists, brand experts and community builders, combining cutting edge brand expertise, with seasoned SaaS experience. The Role We're seeking a Head of Product Marketing to join our growing team and take ownership of how we position and communicate Duel's solutions to brands and advocates alike. Reporting to and working closely with the Director of Marketing, you will be responsible for creating and managing a suite of content that enables both marketing to market and sales to sell. This is a true Product marketing role, owning everything from pitch decks and product pages to broader content that ensures messaging is consistent, customer-focused, and research-driven. You'll also play a critical role in managing relationships that strengthen our market positioning, whether that's analyst relations, review platforms like G2, or other strategic partnerships, to ensure our product is effectively represented across all channels. This role presents an opportunity to strengthen our connection between our Product and Marketing teams. This area has immense potential to drive more consistent and impactful messaging. With our evolving ICP and the rapid pace of product development, now is the perfect time to join us as a dedicated expert who can refine our positioning, messaging, and product marketing strategy, ensuring we effectively connect with brands, customers, and partners while maximizing our market impact. As we scale into the US, we're ready to invest in the expertise needed to take it to the next level. We're looking for someone who will Collaborate with Product and Marketing teams to develop and execute GTM strategies for product launches, updates, and features as required. Evolve and refine product positioning, value propositions, and messaging tailored to target personas. Develop clear, compelling narratives that highlight the product's differentiation and benefits. Work with a wider marketing team (ABM, Brand Marketing, Community & Field Marketing) in the creation of case studies, videos, product and pitch materials, playbooks, and resources, ensuring product positioning is accurate. Partner with Brand Success and Account Management to identify and showcase case studies and other success stories. Work with the Director of Marketing, Community marketing and customer success teams to develop and deliver compelling customer events. Build and maintain relationships with key industry analysts (e.g., Gartner, Forrester, IDC). Preparing briefings, presentations and articulate responses for analysts to showcase Duel's product strengths and company vision. Monitor performance and ROI of product marketing initiatives, reporting on key metrics, owning how the company is represented in publications and rankings, sharing findings with team, wider company, leadership and investors as required. Grow, lead, and scale a high-performing product marketing function that continuously evolves with Duel's growth trajectory. We'd love to hear from you if Have 7+ years in product marketing, preferably in SaaS or tech startups, with strong evidence of succeeding as the solo (for now) product marketer in a busy marketing team. You enjoy developing high-impact GTM strategies for new product launches, aligning products to marketing, to sales teams for maximum impact. You understand the importance of empowering sales teams with scalable playbooks, training, and sales materials that will improve win rates. You are experienced at creating clear, compelling, and differentiated narratives that resonate with target personas relevant to Duel's ICP segment. You enjoy working in the red-zone, in high-growth environments, adjusting product marketing strategies dynamically, and understanding prioritisation as company goals shift. In-person and remote working balance We have a small HQ in London (Holborn) and a growing team of people on the ground in our NYC office as well. Although our approach to hybrid working is flexible (we don't mandate specific days in office), priority for this role will be given to candidates based in/near London and who are keen to spend some days each month in a shared space partnering with the Director of Marketing and wider marketing team on ongoing shared projects. Why Duel We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. In a relaxed, flexible, and fun environment, the team is driven to making the business a success while enjoying what we do and who we do it with. We also offer a growing benefits package, including; Company MacBook to work from £350 WFH Set-Up Headspace Contributions Personal Development budget and support 2 additional days leave for volunteering Flexible working hours - if you need to fit around childcare or need to work around your life, we understand. Around 32 days of Annual Leave (28 excluding bank holidays and an extended break between Christmas and New Year, when we close the office). On-going training where required. Options scheme for all full-time employees - it's important to us that everybody owns a part of the company and shares in the benefits of what we build.
Yorkshire Building Society Group
Bradford, Yorkshire
As our next Network Services Lead, you'll effectively lead and develop a team that provides the design, delivery and operation of the data network platforms across YBS. You'll join a likeminded team in our Bradford based Technology Infrastructure function. About the role Provide technical direction, leadership and expertise for delivery and support of Network data and security infrastructure and services across YBS. Collaborate with Technology Architecture and drive the architecture and design of current and future Network Services infrastructure. Develop and manage the Network infrastructure roadmap to ensure products and services are maintained, upgraded and replaced in accordance with the product lifecycle. Act as a technical escalation for the network services team, taking ownership of incidents, problems, project delivery and support issues to ensure service availability, capacity and performance. Lead supplier relationships, liaise with service management teams and communicate with stakeholders to deliver technical solutions, service improvements and to deliver robust and compliant platforms and solutions. About you Proven track record in the effective leadership of a team of highly skilled Network and Security specialists. Ability to clearly articulate complex technical subjects and present solutions to senior level management. Understanding of outsourcing methodologies and operating models and expertise in managing complex contracts and Service Level Agreements (SLAs). Excellent working knowledge of network and security technologies would be desirable, but not essential. This includes: Network switching and routing across Cisco hardware and software, Cisco Meraki Software Defined WAN, Software defined LAN and network segmentation, Data Centre and cloud connectivity, Wireless networks, Checkpoint and Cisco security products and F5 application delivery controllers. About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process. Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on-target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application. Want more information? If you have any questions about this role, please contact Tazafia Mahmood at . Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date.
Feb 16, 2025
Full time
As our next Network Services Lead, you'll effectively lead and develop a team that provides the design, delivery and operation of the data network platforms across YBS. You'll join a likeminded team in our Bradford based Technology Infrastructure function. About the role Provide technical direction, leadership and expertise for delivery and support of Network data and security infrastructure and services across YBS. Collaborate with Technology Architecture and drive the architecture and design of current and future Network Services infrastructure. Develop and manage the Network infrastructure roadmap to ensure products and services are maintained, upgraded and replaced in accordance with the product lifecycle. Act as a technical escalation for the network services team, taking ownership of incidents, problems, project delivery and support issues to ensure service availability, capacity and performance. Lead supplier relationships, liaise with service management teams and communicate with stakeholders to deliver technical solutions, service improvements and to deliver robust and compliant platforms and solutions. About you Proven track record in the effective leadership of a team of highly skilled Network and Security specialists. Ability to clearly articulate complex technical subjects and present solutions to senior level management. Understanding of outsourcing methodologies and operating models and expertise in managing complex contracts and Service Level Agreements (SLAs). Excellent working knowledge of network and security technologies would be desirable, but not essential. This includes: Network switching and routing across Cisco hardware and software, Cisco Meraki Software Defined WAN, Software defined LAN and network segmentation, Data Centre and cloud connectivity, Wireless networks, Checkpoint and Cisco security products and F5 application delivery controllers. About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process. Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. About our Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on-target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application. Want more information? If you have any questions about this role, please contact Tazafia Mahmood at . Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date.
Optical Assistant Specsavers - Plymstock Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like youd be a great fit here. So, if youve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Whats on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Upto 11.64 (depending on age) Full time hourswith weekend working Specsavers Perks our discounted benefits scheme Extra day off for your birthday WeCare UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Find out more If you're ready and raring to join our team and drive our practice forward, we cant wait to hear from you. You just need to have some previous Optical Experience, be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what were looking for? Head to our website to learn more about the role and apply today.
Feb 16, 2025
Full time
Optical Assistant Specsavers - Plymstock Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like youd be a great fit here. So, if youve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Whats on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Upto 11.64 (depending on age) Full time hourswith weekend working Specsavers Perks our discounted benefits scheme Extra day off for your birthday WeCare UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) Find out more If you're ready and raring to join our team and drive our practice forward, we cant wait to hear from you. You just need to have some previous Optical Experience, be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what were looking for? Head to our website to learn more about the role and apply today.
Responsibilities The UK Sales Director will play a pivotal role in shaping and executing Cassina's sales strategy with focus on business development in both the wholesale and retail sectors, leading a dedicated team of sales professionals, fostering a culture of high performance and establishing strong partnerships to drive sustainable revenue growth, whilst embracing a Retail Excellence vision to ensure best in class client experience. The UK Sales Director will be responsible for managing the A&D network regarding Cappellini and Zanotta brands as well, nurturing existing relationships with the local community of architects and designers as well as building potential opportunities to further develop the business. The UK Sales Director reports directly to the Global Retail Director and functionally to the Italy, France, BeLux & UK Sales Director. Main activities Collaborate with the executive team to develop a comprehensive sales strategy aligned with the company's overall goals and objectives; Guarantee that the stores provide best in class luxury experience and outstanding level of service; Identify new business opportunities and potential market segments for expansion in both wholesale and retail channels; Build and maintain strong relationships with existing and potential wholesale and retail clients to drive customer loyalty whilst increasing revenues, in alignment with the Global Wholesale and Retail strategy; Lead, mentor, and inspire the sales team, fostering a culture of excellence, continuous improvement, and accountability; Set ambitious sales targets for the team, conduct regular performance evaluations and offer coaching and training to optimize individual and team performance; Utilize data-driven insights to create accurate sales forecasts, monitor progress, and make strategic adjustments as needed; Provide timely and comprehensive sales reports to the executive team, highlighting achievements and areas for improvement; Organize store events and appointments for the A&D community and clients; Support and participate in the planning and attending of company training activities, as well as client engagement events; Ensure the achievement of the target P&L of the Stores by effective management of both top-line and cost-management; Monitor all key performance indicators (KPIs) to gauge success and identify areas for improvement (dealers turnover and margin, stores traffic, quote generation, conversion, discounts and margins); Collaborate closely with marketing, product, and operations teams to ensure a seamless end-to-end customer experience and leverage cross-functional expertise to identify and capitalize on potential synergies and revenue opportunities; Ensure real-time reporting to Headquarter by guaranteeing the use of the company information system and other reporting/CRM tools, providing all relevant information regarding sales quotes, leads, client visits; Ensure all administration, reporting and financial management is of the highest order. Experience and Education Bachelor's degree in interior design, architecture or hospitality preferred; Min. 5 years' experience in the role, preferably selling luxury furnishing products; Existing relationships within the top A&D firms in London; Solid experience within retail field; Proven sales experience; Excellent computer skills (MS Office Suite) and good knowledge of CRM tools. Technical and Soft skills Excellent interpersonal and communication skills - both verbal and written; Self-motivated and self-directional; Interior design savvy, with a genuine interest in creating beautiful spaces; Ability to manage time and prioritise tasks; Proactive approach to problem-solving and delivering on client's expectations; Good management and leadership skills; Ability to motivate team members; Ability to work independently and under pressure, whilst also being a team-player; Possess entrepreneurial spirit with the highest level of integrity. Work location : London (UK) Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).
Feb 16, 2025
Full time
Responsibilities The UK Sales Director will play a pivotal role in shaping and executing Cassina's sales strategy with focus on business development in both the wholesale and retail sectors, leading a dedicated team of sales professionals, fostering a culture of high performance and establishing strong partnerships to drive sustainable revenue growth, whilst embracing a Retail Excellence vision to ensure best in class client experience. The UK Sales Director will be responsible for managing the A&D network regarding Cappellini and Zanotta brands as well, nurturing existing relationships with the local community of architects and designers as well as building potential opportunities to further develop the business. The UK Sales Director reports directly to the Global Retail Director and functionally to the Italy, France, BeLux & UK Sales Director. Main activities Collaborate with the executive team to develop a comprehensive sales strategy aligned with the company's overall goals and objectives; Guarantee that the stores provide best in class luxury experience and outstanding level of service; Identify new business opportunities and potential market segments for expansion in both wholesale and retail channels; Build and maintain strong relationships with existing and potential wholesale and retail clients to drive customer loyalty whilst increasing revenues, in alignment with the Global Wholesale and Retail strategy; Lead, mentor, and inspire the sales team, fostering a culture of excellence, continuous improvement, and accountability; Set ambitious sales targets for the team, conduct regular performance evaluations and offer coaching and training to optimize individual and team performance; Utilize data-driven insights to create accurate sales forecasts, monitor progress, and make strategic adjustments as needed; Provide timely and comprehensive sales reports to the executive team, highlighting achievements and areas for improvement; Organize store events and appointments for the A&D community and clients; Support and participate in the planning and attending of company training activities, as well as client engagement events; Ensure the achievement of the target P&L of the Stores by effective management of both top-line and cost-management; Monitor all key performance indicators (KPIs) to gauge success and identify areas for improvement (dealers turnover and margin, stores traffic, quote generation, conversion, discounts and margins); Collaborate closely with marketing, product, and operations teams to ensure a seamless end-to-end customer experience and leverage cross-functional expertise to identify and capitalize on potential synergies and revenue opportunities; Ensure real-time reporting to Headquarter by guaranteeing the use of the company information system and other reporting/CRM tools, providing all relevant information regarding sales quotes, leads, client visits; Ensure all administration, reporting and financial management is of the highest order. Experience and Education Bachelor's degree in interior design, architecture or hospitality preferred; Min. 5 years' experience in the role, preferably selling luxury furnishing products; Existing relationships within the top A&D firms in London; Solid experience within retail field; Proven sales experience; Excellent computer skills (MS Office Suite) and good knowledge of CRM tools. Technical and Soft skills Excellent interpersonal and communication skills - both verbal and written; Self-motivated and self-directional; Interior design savvy, with a genuine interest in creating beautiful spaces; Ability to manage time and prioritise tasks; Proactive approach to problem-solving and delivering on client's expectations; Good management and leadership skills; Ability to motivate team members; Ability to work independently and under pressure, whilst also being a team-player; Possess entrepreneurial spirit with the highest level of integrity. Work location : London (UK) Our company is an equal opportunity employer. Interested candidates can send their CV with authorization for EU 2016/679 (GDPR).
Account Manager NE England territory £30 - 36K basic + Commission (£45K OTE uncapped) + Car + Benefits Home based with site visits across NE England and travel to the company sites in Lincolnshire This is an account management role within the Textile, Consumables and Medical Device market sector. You will be responsible for managing profitable growth within the north-east region based customer portfolio. The Account Manager will work towards strategic goals, build and develop key customer relationships, raise market awareness, identify business opportunities, negotiate and close business deals. The ideal Account Manager will be: Experienced in account management within a B2B environment Able to demonstrate high levels of service and to then develop long term business relationships Confident, ambitious self-starter who is seeking a career opportunity within an organisation that will invest in you and will offer you the potential to progress your career beyond this role Full driving licence is an essential requirement for the role as site visits are required Available for occasional travel to the Head Office in Lincolnshire, which may involve overnight stays, for quarterly team meetings, training sessions, and other company conferences scheduled throughout the year Living with the North East of England The Account Manager will be responsible for: Maintenance and growth of existing accounts Re-signs and contract extension agreements Price increase negotiation Management of competitive tending processes that may put business at risk Range extensions (selling additional products) Managing daily administrative tasks (appointment logs, CRM, follow-up) Production of quotations, preparation of contract documents Bringing technical innovation to the customer Present the business as the industry s technical leader and innovator Deliver on sales targets and service driven KPI s This role would suit an experienced territory Account Manager who cares about their customer and can provide the highest level of service and up-sell to them. What you will receive in return: Great starting salary and commission structure Sole use of company car 30 days annual leave (including bank holidays), increasing to 33 days for loyalty service A generous yearly bonus paid every January, to all staff (3-5% of wages) Company Sick Pay scheme Company pension contributions with a minimum of 5% of salary Generous parental pay schemes (i.e., maternity, paternity, shared parental leave, adoption) Mental Health and Wellbeing support and programmes Employee recognition initiatives Training and Development opportunities Annual Family Fun Days, fully paid for by the business Great supportive environment at a company that is growing significantly and is highly profitable Our client Our client are one of the largest providers of workwear solutions and cleanroom consumables within the UK into pharmaceutical, medical, aerospace engineering, automotive and manufacturing industries The company also manufactures and distributes an extensive range of cleanroom consumable products worldwide. The company has an ambitious and clear growth vision and has built its first factory outside of the UK in India. If you feel you have the necessary skills and experience and meet the criteria above please apply below.
Feb 15, 2025
Full time
Account Manager NE England territory £30 - 36K basic + Commission (£45K OTE uncapped) + Car + Benefits Home based with site visits across NE England and travel to the company sites in Lincolnshire This is an account management role within the Textile, Consumables and Medical Device market sector. You will be responsible for managing profitable growth within the north-east region based customer portfolio. The Account Manager will work towards strategic goals, build and develop key customer relationships, raise market awareness, identify business opportunities, negotiate and close business deals. The ideal Account Manager will be: Experienced in account management within a B2B environment Able to demonstrate high levels of service and to then develop long term business relationships Confident, ambitious self-starter who is seeking a career opportunity within an organisation that will invest in you and will offer you the potential to progress your career beyond this role Full driving licence is an essential requirement for the role as site visits are required Available for occasional travel to the Head Office in Lincolnshire, which may involve overnight stays, for quarterly team meetings, training sessions, and other company conferences scheduled throughout the year Living with the North East of England The Account Manager will be responsible for: Maintenance and growth of existing accounts Re-signs and contract extension agreements Price increase negotiation Management of competitive tending processes that may put business at risk Range extensions (selling additional products) Managing daily administrative tasks (appointment logs, CRM, follow-up) Production of quotations, preparation of contract documents Bringing technical innovation to the customer Present the business as the industry s technical leader and innovator Deliver on sales targets and service driven KPI s This role would suit an experienced territory Account Manager who cares about their customer and can provide the highest level of service and up-sell to them. What you will receive in return: Great starting salary and commission structure Sole use of company car 30 days annual leave (including bank holidays), increasing to 33 days for loyalty service A generous yearly bonus paid every January, to all staff (3-5% of wages) Company Sick Pay scheme Company pension contributions with a minimum of 5% of salary Generous parental pay schemes (i.e., maternity, paternity, shared parental leave, adoption) Mental Health and Wellbeing support and programmes Employee recognition initiatives Training and Development opportunities Annual Family Fun Days, fully paid for by the business Great supportive environment at a company that is growing significantly and is highly profitable Our client Our client are one of the largest providers of workwear solutions and cleanroom consumables within the UK into pharmaceutical, medical, aerospace engineering, automotive and manufacturing industries The company also manufactures and distributes an extensive range of cleanroom consumable products worldwide. The company has an ambitious and clear growth vision and has built its first factory outside of the UK in India. If you feel you have the necessary skills and experience and meet the criteria above please apply below.
Optical Assistant Apprenticeship Specsavers Plymstock Full time - 40 hours - will include regular weekend working Salary: 8.80 to 11.64 (based on age) Additional day off for your birthday Health and wellbeing scheme Enhanced family leave Staff discounts At Specsavers, were always looking to the future- which is where people like you come in. Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage. We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics. As well as being passionate and motivated in everything you do, its important that you're also a great listener and communicator as that's what excellent service is all about. In addition to having great communication skills, you'll also be a team player and have a real passion for making a difference, both in your development and within the business. Who is this Apprenticeship for? Individuals with GSCE Maths at Grade 9-4(A -C), or an equivalent level qualification Individuals who have lived in the EU for 3 years or more, with the right to work in the UK What does the role involve? Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls What will you gain? Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your time as an apprentice, you'll be a fully-fledged Level 3 Optical Assistant. Over the course of eighteen months with us, you'll: Earn a salary - Paid Monthly Gain valuable work experience in a full-time role Receive comprehensive and structured training, supported by a qualified assessor Deliver high-quality products and services in an innovative retail environment Become part of a team working towards a common goal Be entitled to paid holidays On top of everything we have to offer our apprentices, were just as happy to learn from you too! In this role, a head full of ideas will certainly come in handy and could make a real difference to how we do things right across the business. With us, you'll always have the opportunity to make a difference. Even though were a relatively large company, the entrepreneurial spirit that got us off the ground is still at the heart of everything we do. Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Its essential that you havent previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on . This vacancy will close once we have filled all availableplaces. We therefore highly recommend early applications.
Feb 15, 2025
Full time
Optical Assistant Apprenticeship Specsavers Plymstock Full time - 40 hours - will include regular weekend working Salary: 8.80 to 11.64 (based on age) Additional day off for your birthday Health and wellbeing scheme Enhanced family leave Staff discounts At Specsavers, were always looking to the future- which is where people like you come in. Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage. We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics. As well as being passionate and motivated in everything you do, its important that you're also a great listener and communicator as that's what excellent service is all about. In addition to having great communication skills, you'll also be a team player and have a real passion for making a difference, both in your development and within the business. Who is this Apprenticeship for? Individuals with GSCE Maths at Grade 9-4(A -C), or an equivalent level qualification Individuals who have lived in the EU for 3 years or more, with the right to work in the UK What does the role involve? Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls What will you gain? Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your time as an apprentice, you'll be a fully-fledged Level 3 Optical Assistant. Over the course of eighteen months with us, you'll: Earn a salary - Paid Monthly Gain valuable work experience in a full-time role Receive comprehensive and structured training, supported by a qualified assessor Deliver high-quality products and services in an innovative retail environment Become part of a team working towards a common goal Be entitled to paid holidays On top of everything we have to offer our apprentices, were just as happy to learn from you too! In this role, a head full of ideas will certainly come in handy and could make a real difference to how we do things right across the business. With us, you'll always have the opportunity to make a difference. Even though were a relatively large company, the entrepreneurial spirit that got us off the ground is still at the heart of everything we do. Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Its essential that you havent previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on . This vacancy will close once we have filled all availableplaces. We therefore highly recommend early applications.
Our Team The Data team is a cross-functional team of experienced and passionate data enthusiasts. We use and own modern data tools (Fivetran, Snowflake, dbt, Looker) and cover a diverse range of data problems and stakeholders. What we're offering you: Flexible hours and summer hours Competitive holiday benefits (25 days a year paid holiday, plus 8 bank holidays) Work from anywhere for 2 weeks a year Life Assurance to protect your loved ones Benefits allowance for health, dental, and vision coverage Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes Free breakfast when in the office The Role MVF is seeking an exceptionally skilled and driven Data Scientist to deliver upon our plans for growth. This is a hybrid-role across Data Science and ML Engineering: we would like someone with either a background in machine learning engineering, but a desire to learn and grow in creating data science products or vice versa. You will be pivotal in building our Data Science and Machine Learning capabilities in order to hit our strategic goals. These are the problem spaces in our backlog: Recommendation systems - predicting cross-sell opportunities Imbalanced classification - predicting the value of leads Optimisation (e.g., Linear programming) - optimising which leads / products we sell to which client Forecasting - predicting client demand Experimentation You will be communicative, commercially-minded, with a strong team-spirit. You will enjoy collaborating with stakeholders, as you will be delivering value across the business, from Paid Marketing to Operations and Sales. Reporting to the Head of Data, you will collaborate closely with a Senior Data Scientist to deliver upon our roadmap. You will have support from Analytics Engineering teams to build and maintain pipelines and from Software Engineering teams to productionize models. The ideal candidate will relish the opportunity to understand their stakeholders more deeply and define where they think they (and Data Science) can add the most value. With support, they will be excited to build data science models from inception to production. Responsibilities: Build and manage a Machine Learning Platform by selecting and integrating tools that complement the existing data ecosystem (AWS, Snowflake) Productionise ML models, ensuring that they are running scalably, efficiently and robustly Develop Data Science/Machine Learning products addressing key business needs in accordance with ML best practices What Success Looks Like: Building effective and efficient Data Science models that deliver measurable business value Ensuring Machine Learning is executed using best-in-class tools, techniques, and approaches within budget and time constraints Ensuring exceptional data integrity and quality across all projects Develop ML monitoring and observability pipeline for deployed models Our Ideal MVF'er: 3+ years of experience in a dedicated Data Science/Machine Learning role; additional data or commercial experience is a plus Strong understanding of mathematical background, focusing on statistics and linear algebra Highly proficient in Python (Pandas, Scikit-Learn, PyTorch, PySpark) and SQL Experience with Snowflake (function & procedure) and Snowpark is a plus Experience with unit and integration tests Strong understanding of machine learning algorithms and best practices Vision for MLOps best practices, particularly regarding version control, Docker, MLFlow, CI/CD Strong communication skills, with the ability to engage effectively with diverse stakeholders Good commercial understanding; knowledge of marketing operations is a bonus
Feb 15, 2025
Full time
Our Team The Data team is a cross-functional team of experienced and passionate data enthusiasts. We use and own modern data tools (Fivetran, Snowflake, dbt, Looker) and cover a diverse range of data problems and stakeholders. What we're offering you: Flexible hours and summer hours Competitive holiday benefits (25 days a year paid holiday, plus 8 bank holidays) Work from anywhere for 2 weeks a year Life Assurance to protect your loved ones Benefits allowance for health, dental, and vision coverage Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini-mes Free breakfast when in the office The Role MVF is seeking an exceptionally skilled and driven Data Scientist to deliver upon our plans for growth. This is a hybrid-role across Data Science and ML Engineering: we would like someone with either a background in machine learning engineering, but a desire to learn and grow in creating data science products or vice versa. You will be pivotal in building our Data Science and Machine Learning capabilities in order to hit our strategic goals. These are the problem spaces in our backlog: Recommendation systems - predicting cross-sell opportunities Imbalanced classification - predicting the value of leads Optimisation (e.g., Linear programming) - optimising which leads / products we sell to which client Forecasting - predicting client demand Experimentation You will be communicative, commercially-minded, with a strong team-spirit. You will enjoy collaborating with stakeholders, as you will be delivering value across the business, from Paid Marketing to Operations and Sales. Reporting to the Head of Data, you will collaborate closely with a Senior Data Scientist to deliver upon our roadmap. You will have support from Analytics Engineering teams to build and maintain pipelines and from Software Engineering teams to productionize models. The ideal candidate will relish the opportunity to understand their stakeholders more deeply and define where they think they (and Data Science) can add the most value. With support, they will be excited to build data science models from inception to production. Responsibilities: Build and manage a Machine Learning Platform by selecting and integrating tools that complement the existing data ecosystem (AWS, Snowflake) Productionise ML models, ensuring that they are running scalably, efficiently and robustly Develop Data Science/Machine Learning products addressing key business needs in accordance with ML best practices What Success Looks Like: Building effective and efficient Data Science models that deliver measurable business value Ensuring Machine Learning is executed using best-in-class tools, techniques, and approaches within budget and time constraints Ensuring exceptional data integrity and quality across all projects Develop ML monitoring and observability pipeline for deployed models Our Ideal MVF'er: 3+ years of experience in a dedicated Data Science/Machine Learning role; additional data or commercial experience is a plus Strong understanding of mathematical background, focusing on statistics and linear algebra Highly proficient in Python (Pandas, Scikit-Learn, PyTorch, PySpark) and SQL Experience with Snowflake (function & procedure) and Snowpark is a plus Experience with unit and integration tests Strong understanding of machine learning algorithms and best practices Vision for MLOps best practices, particularly regarding version control, Docker, MLFlow, CI/CD Strong communication skills, with the ability to engage effectively with diverse stakeholders Good commercial understanding; knowledge of marketing operations is a bonus
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Feb 15, 2025
Full time
Join the API Revolution at Gravitee-Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We're driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams. Our rapid growth and leadership in API management are fueled by our team's commitment to excellence and our core values: Passion : We bring excitement to everything we do, constantly innovating to stay ahead of the curve. Do What it Takes : We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards. Professionalism : We believe in clear, respectful communication and prioritize the needs of our team and customers. Join us on this journey. Be part of a team that's redefining what's possible in API management, and shaping the future of digital transformation. The possibilities are endless-be a part of the revolution! THE ROLE & WHY IT EXISTS Gravitee.io is taking APIs to the next level - we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. We are currently recruiting for a Software Engineering Manager to join our growing business. As a Software Engineering Manager, you will oversee multiple engineering teams, driving the delivery of innovative, high-quality software solutions aligned with Gravitee's business goals. You will mentor engineers, foster collaboration, and implement best practices, all while upholding our core values. You will work closely with the Product Management, Architecture, Platform and various Customer Support groups to understand the product vision, requirements, quality issues and architecture. This role demands technical expertise, leadership excellence, and a passion for building cohesive, result-oriented and high-performing teams. You will be instrumental in scaling our products, processes, and people to support Gravitee's growth. WHAT YOU WILL BE DOING Your daily to-do list will feature some or all of the following, but is not limited to: Lead, mentor and grow engineering teams, promoting a culture of innovation, accountability, and continuous improvement. Identify skill gaps and create growth opportunities for team members through coaching and training. Own the successful execution of engineering projects, ensuring timely delivery with high-quality results. Collaborate with Product Management to define technical requirements and align them with business objectives. Oversee the adoption of Agile/Scrum practices to improve team velocity and predictability. Drive technical direction for scalable, maintainable software solutions. Establish and enforce coding standards, code reviews, and best practices. Monitor emerging technologies and recommend opportunities to enhance Gravitee's platform. Implement processes to improve team efficiency and cross-functional collaboration. Monitor and address risks, bottlenecks, and resource needs proactively. Maintain focus on security, performance, and compliance across software development activities. Be proactive in driving the resolution of software quality defects. Align team objectives with product and enterprise objectives. ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more: Proven experience leading and managing software engineering teams (10+ years in management roles). 3+ years overseeing and managing a software engineering team of at least 8 people. Strong background in modern software development practices, tools, and languages (e.g., Java, JavaScript, Kubernetes, APIs). 5+ years of Java Development experience. Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers. Experience with Agile methodologies and tools like Jira or equivalent. Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges. Clear, effective communication with technical and non-technical stakeholders. Highly motivated team player with excellent social, coordination and communication skills. Ability to work in an international multicultural setting. DESIRED SKILLS Additionally, these skills are not required, but preferable: French language skills are a plus. Experience of Large Scale Scrum (LeSS) a plus. Experience working on API Management software and/or Identity and Access Management software and concepts. Familiarity with CI/CD pipelines and DevOps practices. Experience leading distributed or remote teams. Ability to track and act on KPIs to measure team and project performance. Agile, Scrum Master, or technical certifications are a plus. AT GRAVITEE, YOU'LL GET Excellent medical coverage to keep your body and mind healthy. Pension and 401k program options for all locations. Stock option plan for employees. 25 days holiday/vacation in addition to in-country national holidays. 3 mental health days per year with an allowance toward a mood-boosting activity of your choice. Birthday off to celebrate your day. Learn and grow with our professional development allowance to be used to benefit your career. Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs. Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector. A meaningful, progressive, global company culture that is as fun as it is hardworking. Endless growth opportunities. At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
CK Group are recruiting for an Applications Product Specialist, to join a diagnostics company, this is a field based role, covering the South & South East of England, on a contract basis for 6 months. Salary: £200 - £230 per day PAYE or £265.27 - £305.06 UMB per day. Applications Product Specialist Role: Be responsible for providing application, technical or scientific support to internal/external customers. Handle customer enquiries from the acceptance of application product problems through to case resolution. To deliver sustainable solutions for support cases. Deliver customer training. Provide on site support activities. Your Background : Essential: BSc Biomedical Science degree. Tissue/Cellular Pathology/Histology background. Must have Full (and clean) UK driving licence & car. Desirable: Immunohistochemistry/In Situ Hybridisation/ISH/IHC. Platforms - Benchmark Ultra/Ultra Plus/XT, Bond, DAKO IBMS Specialist Diploma in Cellular Pathology. MSc Biomedical Science/Cellular Pathology. Track record of troubleshooting experience. Knowledge of CRM tools and their use. Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK. Location: This role is field based, covering the South & South East of England. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
Feb 15, 2025
Full time
CK Group are recruiting for an Applications Product Specialist, to join a diagnostics company, this is a field based role, covering the South & South East of England, on a contract basis for 6 months. Salary: £200 - £230 per day PAYE or £265.27 - £305.06 UMB per day. Applications Product Specialist Role: Be responsible for providing application, technical or scientific support to internal/external customers. Handle customer enquiries from the acceptance of application product problems through to case resolution. To deliver sustainable solutions for support cases. Deliver customer training. Provide on site support activities. Your Background : Essential: BSc Biomedical Science degree. Tissue/Cellular Pathology/Histology background. Must have Full (and clean) UK driving licence & car. Desirable: Immunohistochemistry/In Situ Hybridisation/ISH/IHC. Platforms - Benchmark Ultra/Ultra Plus/XT, Bond, DAKO IBMS Specialist Diploma in Cellular Pathology. MSc Biomedical Science/Cellular Pathology. Track record of troubleshooting experience. Knowledge of CRM tools and their use. Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK. Location: This role is field based, covering the South & South East of England. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news.
The Role This is a newly created role at the Catholic Diocese of Portsmouth (CDP) as we grow and develop our finance function. As the Management Accountant, you will be joining an established department who have responsibility for managing CDP s finances and ensuring the financial sustainability of the whole diocese. This will be a key role in providing support and analysis to help decision-making across the whole Diocese with a particular focus on our 88 parishes. This role will suit someone who is looking to join a small, dynamic and professional team to further integrate finance within the organisation through building relationships with all our clergy, staff and volunteers. You will be able to understand and explain the story behind the numbers and work with the wider team to ensure financial cost effectiveness. At CDP our mission is to bring people closer to Jesus Christ through the work of his church. Each member of our team plays a vital role in making our mission a reality as a Christian organisation, our faith is an integral part of our working culture but being a practising Roman Catholic is not a requirement for this role. Key Duties and Responsibilities The successful post-holder will be part of our Diocesan Finance Team reporting to the Head of Finance and will be expected to: Help ensure financial compliance with Charity Law and both internal and external deadlines. Assist with the compilation and presentation of financial analysis, management accounts, treasury and financial reports as required. Work with the parishes in putting together and implementing parish budgets and cashflow forecasts to assist in their day to day running. The budget process will include ensuring that the actions from the Quinquennial Inspection reports are incorporated into the longer-term budgets to help with more proactive rather than reactive expenditure plans. Represent and work in accordance with the ethos of the Catholic Diocese of Portsmouth to ensure the highest standards of financial management are maintained. Skills, Knowledge & Personal Attributes Essential Qualified Accountant - Chartered status of a professional accountancy body (ie CCAB qualified) Evidence of ongoing professional development Significant experience in working as a Management Accountant in a complex organisation, managing financial information and working with non-financial staff to ensure the delivery of financial objectives Strong interpersonal skills, the ability to analyse complex financial information, problem solve and communicate findings effectively and have difficult conversations Highly motivated and resilient, the ability to think and act creatively with a can-do, proactive approach Proficiency in accounting software and MS Office products including Intermediate to advanced excel skills A driving licence and access to a vehicle will be required along with the ability to travel regularly to various parts of the Diocese. Desirable Experience of working within a charitable and a faith-based organisation Knowledge and experience of using Business Central and Xero Knowledge of the values and teachings of the Roman Catholic church Application information Please submit your CV and a cover letter outlining your relevant experience and explaining your interest in this position. Applications will be accepted until Sunday 2nd March 2025. First stage interviews will be on 6th March (via Teams) which will include an In-tray exercise lasting 30 minutes, followed by an interview with the Interview Panel lasting 30 minutes. Second interviews if required to held in person on 12th March with the Interview Panel lasting 60 minutes, at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA and we would want the successful candidate to start as soon as possible after that. CDP reserves the right to close the applications early in the case of a high volume of applications and so early application is advised. For more information about this role, please see the attached Management Accountant Applicant Pack for the full job description and person specification. Appointment Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of satisfactory references and completion of pre-employment checks, including two employment references, Right to Work in the UK, DBS check, provision of relevant certification of qualifications. This position is subject to completion of an initial probationary period of six months. Please note: The Catholic Diocese of Portsmouth does not offer sponsorship for any roles and applicants are required to have the Right to Work in the UK. Equality, Diversity & Inclusion Statement At CDP we promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. If you feel you meet some of the criteria but not all, then please do not be put off applying. We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice.
Feb 15, 2025
Full time
The Role This is a newly created role at the Catholic Diocese of Portsmouth (CDP) as we grow and develop our finance function. As the Management Accountant, you will be joining an established department who have responsibility for managing CDP s finances and ensuring the financial sustainability of the whole diocese. This will be a key role in providing support and analysis to help decision-making across the whole Diocese with a particular focus on our 88 parishes. This role will suit someone who is looking to join a small, dynamic and professional team to further integrate finance within the organisation through building relationships with all our clergy, staff and volunteers. You will be able to understand and explain the story behind the numbers and work with the wider team to ensure financial cost effectiveness. At CDP our mission is to bring people closer to Jesus Christ through the work of his church. Each member of our team plays a vital role in making our mission a reality as a Christian organisation, our faith is an integral part of our working culture but being a practising Roman Catholic is not a requirement for this role. Key Duties and Responsibilities The successful post-holder will be part of our Diocesan Finance Team reporting to the Head of Finance and will be expected to: Help ensure financial compliance with Charity Law and both internal and external deadlines. Assist with the compilation and presentation of financial analysis, management accounts, treasury and financial reports as required. Work with the parishes in putting together and implementing parish budgets and cashflow forecasts to assist in their day to day running. The budget process will include ensuring that the actions from the Quinquennial Inspection reports are incorporated into the longer-term budgets to help with more proactive rather than reactive expenditure plans. Represent and work in accordance with the ethos of the Catholic Diocese of Portsmouth to ensure the highest standards of financial management are maintained. Skills, Knowledge & Personal Attributes Essential Qualified Accountant - Chartered status of a professional accountancy body (ie CCAB qualified) Evidence of ongoing professional development Significant experience in working as a Management Accountant in a complex organisation, managing financial information and working with non-financial staff to ensure the delivery of financial objectives Strong interpersonal skills, the ability to analyse complex financial information, problem solve and communicate findings effectively and have difficult conversations Highly motivated and resilient, the ability to think and act creatively with a can-do, proactive approach Proficiency in accounting software and MS Office products including Intermediate to advanced excel skills A driving licence and access to a vehicle will be required along with the ability to travel regularly to various parts of the Diocese. Desirable Experience of working within a charitable and a faith-based organisation Knowledge and experience of using Business Central and Xero Knowledge of the values and teachings of the Roman Catholic church Application information Please submit your CV and a cover letter outlining your relevant experience and explaining your interest in this position. Applications will be accepted until Sunday 2nd March 2025. First stage interviews will be on 6th March (via Teams) which will include an In-tray exercise lasting 30 minutes, followed by an interview with the Interview Panel lasting 30 minutes. Second interviews if required to held in person on 12th March with the Interview Panel lasting 60 minutes, at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA and we would want the successful candidate to start as soon as possible after that. CDP reserves the right to close the applications early in the case of a high volume of applications and so early application is advised. For more information about this role, please see the attached Management Accountant Applicant Pack for the full job description and person specification. Appointment Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of satisfactory references and completion of pre-employment checks, including two employment references, Right to Work in the UK, DBS check, provision of relevant certification of qualifications. This position is subject to completion of an initial probationary period of six months. Please note: The Catholic Diocese of Portsmouth does not offer sponsorship for any roles and applicants are required to have the Right to Work in the UK. Equality, Diversity & Inclusion Statement At CDP we promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. If you feel you meet some of the criteria but not all, then please do not be put off applying. We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice.
Responsible for the development of commercial bulk sales, and margin management within a defined territory. In addition, the role is responsible for implementing National Sales policies and accountable for the growth and profitability of new and existing accounts. Annual targets are set and agreed by the Head of Commercial - to be implemented by the Head of Sales Bulk UK, relating to sales policies and territory potential. Targets are based on performance against KPI's, volume, margin, profit, RLPG. Responsibilities Work within delegated authorities using correctly, the current tools provided - DCF, CPI etc. Achieve agreed targets, including but not limited to - volume, revenue, gross margin, gains, losses, GM2, RLPG, re-contracting, lead conversion and none gas revenue Account management and customer relations Attend appropriate industry events and conferences Timely pipeline management - Prospecting, re-contracting and pricing Driving forward new products and strategies Sales OPEX control Action the Annual RPI inflation Price increase Monitor and resolve customer queries Vigilant in monitoring and reporting competitor activity Develop & build relationships with support functions Adhere to the codes of practice and safety advice Key facts Working within a matrix organisation, reporting to Head of Sales Bulk UK Home/field-based role - To include office days when requested Working within a team of 8 Key account managers, Commercial Support and National aerosol account Managers and internal account managers.
Feb 15, 2025
Full time
Responsible for the development of commercial bulk sales, and margin management within a defined territory. In addition, the role is responsible for implementing National Sales policies and accountable for the growth and profitability of new and existing accounts. Annual targets are set and agreed by the Head of Commercial - to be implemented by the Head of Sales Bulk UK, relating to sales policies and territory potential. Targets are based on performance against KPI's, volume, margin, profit, RLPG. Responsibilities Work within delegated authorities using correctly, the current tools provided - DCF, CPI etc. Achieve agreed targets, including but not limited to - volume, revenue, gross margin, gains, losses, GM2, RLPG, re-contracting, lead conversion and none gas revenue Account management and customer relations Attend appropriate industry events and conferences Timely pipeline management - Prospecting, re-contracting and pricing Driving forward new products and strategies Sales OPEX control Action the Annual RPI inflation Price increase Monitor and resolve customer queries Vigilant in monitoring and reporting competitor activity Develop & build relationships with support functions Adhere to the codes of practice and safety advice Key facts Working within a matrix organisation, reporting to Head of Sales Bulk UK Home/field-based role - To include office days when requested Working within a team of 8 Key account managers, Commercial Support and National aerosol account Managers and internal account managers.
Head of Digital Self Serve Location: Hybrid (London or Corby) RS Group is seeking a Head of Digital Self-Serve to join our team on a permanent basis. In this role, you will drive seamless digital self-service experiences, ensuring customers can effortlessly register, log in, and access a robust suite of self-service features. From defining strategic product vision to conducting market evaluations and mitigating risks, you will lead and inspire a high-performing team to deliver exceptional customer experiences across local and global markets. As the Head of Digital Self-Serve, you will oversee critical areas such as registration, login, and password recovery experiences, identity services, the My Account platform (order history, parcel tracking, account management), and customer API services powering our digital platforms. What you'll be doing: Product Vision & Strategy Define and own the product vision, strategy, and roadmap to enhance customer experience and drive revenue growth. Ensure customer insights and feedback are embedded in all decision-making processes. Stay ahead of market trends, emerging technologies, and best practices in the self-service domain. Develop compelling annual and quarterly product roadmaps. Ensure Product Owners create clear hypotheses and benefit cases for initiatives, socializing these across the global business up to VP/C-level. Challenge conventional thinking by designing innovative and customer-centric experiences. Execution & Delivery Implement the Self-Serve product strategy and roadmap, aligning with regional strategies and brand priorities. Work with the portfolio team to ensure governance frameworks are adhered to and value delivery is prioritized. Lead an agile delivery model that balances high-value output with effective risk mitigation. Drive change through a market-leading test-and-learn experimentation approach. Ensure resource allocation aligns with roadmap priorities and delivers maximum value. Ensure compliance with regulations, such as GDPR, in all product developments. Stakeholder Engagement Serve as the go-to expert for digital self-serve experiences. Engage with key stakeholders across RS Group, including Customer Service, CRM leaders, regional leadership teams, and external partners. Advocate for product changes using insights from industry best practices, data analytics, and customer feedback. Communicate product plans, prioritization decisions, and expected impact to stakeholders at all levels. Manage demand for changes, ensuring hypotheses and success measurements drive prioritization and ROI. Building an Industry-Leading Product Team Foster a culture of continuous improvement and best practices within the Product Owner community. Inspire, mentor, and lead a team of Product Owners to deliver best-in-class digital solutions. Attract and retain top talent, creating an environment where the best professionals want to work. Collaborate closely with Heads of Product, Heads of Engineering, and Senior Product Owners. Commercial Accountability Monitor and drive the commercial performance of self-serve initiatives. Develop and execute improvement plans for product features and API services. Work closely with insights teams to understand and enhance conversion performance. Develop well-informed investment proposals (IP) for future developments, ensuring financial alignment. About you: Our ideal candidate is a strategic thinker with a passion for driving innovation and excellence in omnichannel digital solutions. You thrive in a fast-paced environment and are motivated by delivering outstanding customer experiences. What You'll Need: Proven experience in a senior digital product role within a large, multi-market matrix organization. Agile Product Owner certification or qualification is essential. Strong background in agile development methodologies and experience working with agile teams and ceremonies. Experience in delivering change across multi-market platforms. Track record of implementing successful digital product developments in complex industries (e.g., financial services, telecoms, B2B), including My Account services or customer service platforms. Solid understanding of digital innovation and product development, with the ability to collaborate with technical architects and navigate legacy systems. Demonstrated expertise in developing product strategies and roadmaps, using data and insights to drive decisions. Ability to manage multiple projects/programs simultaneously while maintaining a strong focus on problem-solving and delivering results. Passion for creating exceptional customer experiences, with a mindset that challenges the status quo. Highly proactive and delivery-focused, capable of leading teams, managing risks, and setting clear expectations. Exceptional stakeholder management and communication skills, with the ability to articulate vision, gain buy-in, and celebrate successes. Data-driven decision-making approach, ensuring discussions are objective and results-oriented. Excellent collaboration skills, with the ability to influence cross-functional teams and senior leadership. The extras you'll get At RS, as well as the usual employee benefits you'd expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we've just introduced a number of new Family Friendly Policies including: Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette's syndrome. Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause. Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. We are RS At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Feb 15, 2025
Full time
Head of Digital Self Serve Location: Hybrid (London or Corby) RS Group is seeking a Head of Digital Self-Serve to join our team on a permanent basis. In this role, you will drive seamless digital self-service experiences, ensuring customers can effortlessly register, log in, and access a robust suite of self-service features. From defining strategic product vision to conducting market evaluations and mitigating risks, you will lead and inspire a high-performing team to deliver exceptional customer experiences across local and global markets. As the Head of Digital Self-Serve, you will oversee critical areas such as registration, login, and password recovery experiences, identity services, the My Account platform (order history, parcel tracking, account management), and customer API services powering our digital platforms. What you'll be doing: Product Vision & Strategy Define and own the product vision, strategy, and roadmap to enhance customer experience and drive revenue growth. Ensure customer insights and feedback are embedded in all decision-making processes. Stay ahead of market trends, emerging technologies, and best practices in the self-service domain. Develop compelling annual and quarterly product roadmaps. Ensure Product Owners create clear hypotheses and benefit cases for initiatives, socializing these across the global business up to VP/C-level. Challenge conventional thinking by designing innovative and customer-centric experiences. Execution & Delivery Implement the Self-Serve product strategy and roadmap, aligning with regional strategies and brand priorities. Work with the portfolio team to ensure governance frameworks are adhered to and value delivery is prioritized. Lead an agile delivery model that balances high-value output with effective risk mitigation. Drive change through a market-leading test-and-learn experimentation approach. Ensure resource allocation aligns with roadmap priorities and delivers maximum value. Ensure compliance with regulations, such as GDPR, in all product developments. Stakeholder Engagement Serve as the go-to expert for digital self-serve experiences. Engage with key stakeholders across RS Group, including Customer Service, CRM leaders, regional leadership teams, and external partners. Advocate for product changes using insights from industry best practices, data analytics, and customer feedback. Communicate product plans, prioritization decisions, and expected impact to stakeholders at all levels. Manage demand for changes, ensuring hypotheses and success measurements drive prioritization and ROI. Building an Industry-Leading Product Team Foster a culture of continuous improvement and best practices within the Product Owner community. Inspire, mentor, and lead a team of Product Owners to deliver best-in-class digital solutions. Attract and retain top talent, creating an environment where the best professionals want to work. Collaborate closely with Heads of Product, Heads of Engineering, and Senior Product Owners. Commercial Accountability Monitor and drive the commercial performance of self-serve initiatives. Develop and execute improvement plans for product features and API services. Work closely with insights teams to understand and enhance conversion performance. Develop well-informed investment proposals (IP) for future developments, ensuring financial alignment. About you: Our ideal candidate is a strategic thinker with a passion for driving innovation and excellence in omnichannel digital solutions. You thrive in a fast-paced environment and are motivated by delivering outstanding customer experiences. What You'll Need: Proven experience in a senior digital product role within a large, multi-market matrix organization. Agile Product Owner certification or qualification is essential. Strong background in agile development methodologies and experience working with agile teams and ceremonies. Experience in delivering change across multi-market platforms. Track record of implementing successful digital product developments in complex industries (e.g., financial services, telecoms, B2B), including My Account services or customer service platforms. Solid understanding of digital innovation and product development, with the ability to collaborate with technical architects and navigate legacy systems. Demonstrated expertise in developing product strategies and roadmaps, using data and insights to drive decisions. Ability to manage multiple projects/programs simultaneously while maintaining a strong focus on problem-solving and delivering results. Passion for creating exceptional customer experiences, with a mindset that challenges the status quo. Highly proactive and delivery-focused, capable of leading teams, managing risks, and setting clear expectations. Exceptional stakeholder management and communication skills, with the ability to articulate vision, gain buy-in, and celebrate successes. Data-driven decision-making approach, ensuring discussions are objective and results-oriented. Excellent collaboration skills, with the ability to influence cross-functional teams and senior leadership. The extras you'll get At RS, as well as the usual employee benefits you'd expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we've just introduced a number of new Family Friendly Policies including: Help for people to take control of ongoing Health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation. Support for Neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post diagnostic support for autism spectrum, ADHD and Tourette's syndrome. Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause. Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery. Additions to Fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all. We are RS At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Director, Risk & Insurance Due Diligence - M&A & Transaction Solutions, London Are you a seasoned Commercial Insurance professional with complementary expertise gained in large-scale, M&A due diligence? Are you keen to join and play a pivotal role within a prominent, specialist practice where you'll take the lead on a variety of projects and advisory services in the pre-acquisition and post-deal M&A environments? If so, then we'd love to hear from you in connection with this fantastic new opportunity with Aon's dynamic M&A Transactions Solutions (AMATS) practice situated at our flagship London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Our global AMATS practice comprises Insurance, Human Capital, Cyber & Digital, Intellectual Property and ESG authorities with a dedicated focus on transactional activity. The R&I team you'd be joining provides insurance advisory services to private equity and infrastructure funds, as well as strategic (corporate) clients, on buy-side and sell-side M&A opportunities. What your day will look like Leading insurance due diligence advisory projects for private equity, infrastructure, and corporate clients in support of their M&A processes. The diligence process includes a review of a target's exposure and insurance-related information provided in the data room, interviews with management, collection and tracking of requested information, gleaning and collation of technical insurance commentary and production of high-quality reports. Driving project management engagement. Collaborating closely with clients and other top tier advisers. Coordinating internal Aon expertise, resources and solutions across various practices and geographies and building an internal network. Determining opportunities for cross-selling other Aon products, services, and solutions. Facilitating post-close programme placements in our wider business. Building and encouraging client relationships. How this opportunity is different We asked some leaders in AMATS, "How this opportunity is different?" and here are their responses! "AMATS colleagues come from a wide range of backgrounds, from lawyers, to big 4 advisors, to insurance experts. One of the things I am most proud of is how we empower our colleagues to succeed and to pursue projects and learn about services, sectors and clients that they are interested in - it is a great place to work alongside a whole host of industry experts to deliver a broad range of impactful services to our clients." David Cooper, UK Head of Risk & Insurance and Lender Insurance Advisory "The role is an opportunity to join an established EMEA team, based out of our London office where you act in a core group of leaders. Furthermore it's more than just Risk & Insurance, you will intersect with other colleagues in Digital, Climate, Human Capital, Transaction Liability and more. You will have an opportunity to develop your career and contribute to the development of more junior members of the team. You will also be regularly interfacing with high profile global investor clients, blue chip corporate clients, and their advisors." Ian McCaw, Head of Transaction Advisory Services, EMEA Skills and experience that will lead to success M&A transaction, due diligence and/or project management experience is essential. Proven general insurance experience, such as property & casualty insurance experience (broking or underwriting) across core or specialty insurance sectors is crucial, including relevant qualifications (e.g. ACII full or part qualified). Experience in providing risk and insurance advice in the context of an M&A scenario is also desirable. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Feb 15, 2025
Full time
Director, Risk & Insurance Due Diligence - M&A & Transaction Solutions, London Are you a seasoned Commercial Insurance professional with complementary expertise gained in large-scale, M&A due diligence? Are you keen to join and play a pivotal role within a prominent, specialist practice where you'll take the lead on a variety of projects and advisory services in the pre-acquisition and post-deal M&A environments? If so, then we'd love to hear from you in connection with this fantastic new opportunity with Aon's dynamic M&A Transactions Solutions (AMATS) practice situated at our flagship London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Our global AMATS practice comprises Insurance, Human Capital, Cyber & Digital, Intellectual Property and ESG authorities with a dedicated focus on transactional activity. The R&I team you'd be joining provides insurance advisory services to private equity and infrastructure funds, as well as strategic (corporate) clients, on buy-side and sell-side M&A opportunities. What your day will look like Leading insurance due diligence advisory projects for private equity, infrastructure, and corporate clients in support of their M&A processes. The diligence process includes a review of a target's exposure and insurance-related information provided in the data room, interviews with management, collection and tracking of requested information, gleaning and collation of technical insurance commentary and production of high-quality reports. Driving project management engagement. Collaborating closely with clients and other top tier advisers. Coordinating internal Aon expertise, resources and solutions across various practices and geographies and building an internal network. Determining opportunities for cross-selling other Aon products, services, and solutions. Facilitating post-close programme placements in our wider business. Building and encouraging client relationships. How this opportunity is different We asked some leaders in AMATS, "How this opportunity is different?" and here are their responses! "AMATS colleagues come from a wide range of backgrounds, from lawyers, to big 4 advisors, to insurance experts. One of the things I am most proud of is how we empower our colleagues to succeed and to pursue projects and learn about services, sectors and clients that they are interested in - it is a great place to work alongside a whole host of industry experts to deliver a broad range of impactful services to our clients." David Cooper, UK Head of Risk & Insurance and Lender Insurance Advisory "The role is an opportunity to join an established EMEA team, based out of our London office where you act in a core group of leaders. Furthermore it's more than just Risk & Insurance, you will intersect with other colleagues in Digital, Climate, Human Capital, Transaction Liability and more. You will have an opportunity to develop your career and contribute to the development of more junior members of the team. You will also be regularly interfacing with high profile global investor clients, blue chip corporate clients, and their advisors." Ian McCaw, Head of Transaction Advisory Services, EMEA Skills and experience that will lead to success M&A transaction, due diligence and/or project management experience is essential. Proven general insurance experience, such as property & casualty insurance experience (broking or underwriting) across core or specialty insurance sectors is crucial, including relevant qualifications (e.g. ACII full or part qualified). Experience in providing risk and insurance advice in the context of an M&A scenario is also desirable. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you'll do Stripe strives to build the best products and services helping entrepreneurs around the world to grow their businesses. We work on complex technical and legal problems every day, and we're looking for a versatile lawyer to help protect our growing business. As EMEA Employment Counsel, you will advise our People team and other business partners in all areas of EMEA employment law and proactively manage potential employment-related risks. Responsibilities Partner with our People team to provide subject matter expertise on a full range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, people data privacy, internal investigations, working time, and HR best practices. Proactively review employment policies to ensure legal compliance and consistency with best practices. Collaborate with cross-functional teams to support and maintain employment compliance. Draft and negotiate a variety of employment-related agreements such as offer letters, contractor agreements, and vendor agreements. Collaborate with other members of the Legal team on pre-litigation and litigation matters. Proactively monitor employment and data protection laws and advise on developments that may affect Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. At least 3 years of specialist employment law post qualification experience at a leading law firm or in-house legal department. In-house experience or experience advising technology clients as outside counsel is a plus. Qualification to practice law in Ireland or England/Wales. A proven ability to analyze employment law matters of all levels of complexity, and exercise sound judgment in balancing legal risks and business needs. Excellent communication skills, both verbal and written. Strong organization and project management skills with the ability to work well on multiple work streams, including both long and short-term projects. Decisive and have excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information. Preferred qualifications An exceptionally hard worker, capable of getting things done. A team player who is willing to pitch in where needed in a fast-paced, growing company. Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism. Someone who is keen to learn skills outside of their core role, including assisting team members with international employment law matters outside of EMEA from time to time. An expert in employment data privacy law is a plus. Passionate about Stripe's mission of helping businesses grow and thrive. Location Applicants based in London and Dublin will be considered. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €116,000 - €174,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 15, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you'll do Stripe strives to build the best products and services helping entrepreneurs around the world to grow their businesses. We work on complex technical and legal problems every day, and we're looking for a versatile lawyer to help protect our growing business. As EMEA Employment Counsel, you will advise our People team and other business partners in all areas of EMEA employment law and proactively manage potential employment-related risks. Responsibilities Partner with our People team to provide subject matter expertise on a full range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, people data privacy, internal investigations, working time, and HR best practices. Proactively review employment policies to ensure legal compliance and consistency with best practices. Collaborate with cross-functional teams to support and maintain employment compliance. Draft and negotiate a variety of employment-related agreements such as offer letters, contractor agreements, and vendor agreements. Collaborate with other members of the Legal team on pre-litigation and litigation matters. Proactively monitor employment and data protection laws and advise on developments that may affect Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. At least 3 years of specialist employment law post qualification experience at a leading law firm or in-house legal department. In-house experience or experience advising technology clients as outside counsel is a plus. Qualification to practice law in Ireland or England/Wales. A proven ability to analyze employment law matters of all levels of complexity, and exercise sound judgment in balancing legal risks and business needs. Excellent communication skills, both verbal and written. Strong organization and project management skills with the ability to work well on multiple work streams, including both long and short-term projects. Decisive and have excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information. Preferred qualifications An exceptionally hard worker, capable of getting things done. A team player who is willing to pitch in where needed in a fast-paced, growing company. Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism. Someone who is keen to learn skills outside of their core role, including assisting team members with international employment law matters outside of EMEA from time to time. An expert in employment data privacy law is a plus. Passionate about Stripe's mission of helping businesses grow and thrive. Location Applicants based in London and Dublin will be considered. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €116,000 - €174,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Full-time • Front of House • 8.00 Hours per week Searcys are looking for a Hospitality Team Leader to join the team at The King's Fund. As a Hospitality Team Leader for Searcys, you will be responsible for the overall co-ordination of an event, supporting the Managers and coordinating the team during the event. The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The King's Fund providing high-end hospitality and catering for their prestigious event calendar. As a Hospitality Team Leader, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Meals provided on shift when working within one of our venues Cycle to work scheme Your birthday off to celebrate in style A day off to volunteer / give back to the charity of your choice The Hospitality Team Leader will be working as part of an exciting events team to deliver food & beverage and event operations at a large selection of event spaces. Job Type: Part Time - 8 Hours Hourly Rate: £13.65ph Responsibilities: To plan, organise and deliver a successful operation of all meetings in our Business Centre and Training Academy with the assistance of the relevant department heads. To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards. To meet and greet all customers and run through all info related to their meetings, such as timings, menus, dietary requirements. To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside the retail manager. To assist in the development of the waiting team, ensuring adherence to standards laid down by the management team and providing training as required, especially in the areas of food and beverage service. To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, COSHH regulations, etc. within the areas of responsibility. To ensure all staff present themselves correctly dressed for duty and are well-groomed while on duty. To deal effectively and courteously with customer complaints, referring all complaints to the line manager if necessary. To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping, and other health and safety issues, reporting to the line manager. To ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock takes. Excellent product knowledge (food/beverage). Experience in meetings/business centre service. Lead by example, always acting in a professional manner. Respond quickly to drive business through periods of low demand. Takes the initiative. Supportive / Team player. Experience in supervising and leading a team. We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging. To find out more about the rich history of Searcys, please visit our website at .
Feb 15, 2025
Full time
Full-time • Front of House • 8.00 Hours per week Searcys are looking for a Hospitality Team Leader to join the team at The King's Fund. As a Hospitality Team Leader for Searcys, you will be responsible for the overall co-ordination of an event, supporting the Managers and coordinating the team during the event. The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The King's Fund providing high-end hospitality and catering for their prestigious event calendar. As a Hospitality Team Leader, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Meals provided on shift when working within one of our venues Cycle to work scheme Your birthday off to celebrate in style A day off to volunteer / give back to the charity of your choice The Hospitality Team Leader will be working as part of an exciting events team to deliver food & beverage and event operations at a large selection of event spaces. Job Type: Part Time - 8 Hours Hourly Rate: £13.65ph Responsibilities: To plan, organise and deliver a successful operation of all meetings in our Business Centre and Training Academy with the assistance of the relevant department heads. To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards. To meet and greet all customers and run through all info related to their meetings, such as timings, menus, dietary requirements. To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside the retail manager. To assist in the development of the waiting team, ensuring adherence to standards laid down by the management team and providing training as required, especially in the areas of food and beverage service. To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, COSHH regulations, etc. within the areas of responsibility. To ensure all staff present themselves correctly dressed for duty and are well-groomed while on duty. To deal effectively and courteously with customer complaints, referring all complaints to the line manager if necessary. To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping, and other health and safety issues, reporting to the line manager. To ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock takes. Excellent product knowledge (food/beverage). Experience in meetings/business centre service. Lead by example, always acting in a professional manner. Respond quickly to drive business through periods of low demand. Takes the initiative. Supportive / Team player. Experience in supervising and leading a team. We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging. To find out more about the rich history of Searcys, please visit our website at .
You will need to login before you can apply for a job. Director Client Sales (Retail Food and Drink) The Director of Client Sales is responsible for driving revenue growth by developing and maintaining long-term, profitable relationships with high-value clients across the retail, food & drink, and consumer goods sectors. This role requires a strategic, client-first approach to engagement, leveraging Telegraph Media Group's (TMG) data, audience insights, and premium media portfolio to deliver innovative advertising solutions. The successful candidate will be a proven sales leader with a strong commercial mindset, capable of identifying new revenue opportunities and positioning TMG as a trusted business partner. Key Responsibilities Set Telegraph commercial revenue growth strategy for the retail, food and drink, and consumer goods categories, and within that, develop brand specific growth plans demonstrating deep business and brand understanding. Establish and develop senior decision maker client /CMO level relationships with target clients in line with client growth plans and annual revenue targets by product line, with a particular focus on growing EIPs & supporting growth digital revenue, data led partnerships, and all other commercial revenue lines. Lead /create client relationships and build commercial propositions and new business plans for further growth opportunities. Identify high value, mid-long term briefs (ahead of investment team briefings) and proactive opportunities with clients. Aid other Commercial product specialists eg Digital, commerce and EIP with sector and brand knowledge to help flag and convert live briefs across all product lines. Effectively transfer leads into relevant specialists and ensure effective follow through and gold standard client service across the Commercial team. Use deep understanding of sector marketplace dynamics to improve general visibility and perception of TMG commercial offering with brands across the sector, e.g. key sector marketplace thought leadership for TMG. Create client category specific trade marketing strategy with the support of the Trade Marketing team across events, PR and CRM. Surface Commerce opportunities where appropriate, bringing clients closer to Telegraph audiences through performance-based and/or affiliate terms. Experience of events working with our trade marketing team to deliver client commercial events where applicable. Ensure all work is aligned to the overall TMG business and brand strategy. Requirements Strong marketing client and agency relationship building skills up to and including Business / Strategy Directors and client side CMO level. Strategic approach to business and marketing challenges / briefs, ability to understand the broad context and translate client messaging and communications based on the audience. Previous experience working with or at clients in the culture, media, or entertainment category. Broad cross-channel understanding of all media, ideally with at least some hands-on comms planning background. Commercially minded to initiate and articulate highest value commercial opportunities and develop pitch strategies to deliver against them. Confident presenting skills with proven pitch ability. Ability to manage multiple projects/people simultaneously in a fast-paced environment. Excellent communication and management skills with the ability to work collaboratively alongside internal and external clients. Experienced people manager. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Disability Confident Employer as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. Apply now.
Feb 15, 2025
Full time
You will need to login before you can apply for a job. Director Client Sales (Retail Food and Drink) The Director of Client Sales is responsible for driving revenue growth by developing and maintaining long-term, profitable relationships with high-value clients across the retail, food & drink, and consumer goods sectors. This role requires a strategic, client-first approach to engagement, leveraging Telegraph Media Group's (TMG) data, audience insights, and premium media portfolio to deliver innovative advertising solutions. The successful candidate will be a proven sales leader with a strong commercial mindset, capable of identifying new revenue opportunities and positioning TMG as a trusted business partner. Key Responsibilities Set Telegraph commercial revenue growth strategy for the retail, food and drink, and consumer goods categories, and within that, develop brand specific growth plans demonstrating deep business and brand understanding. Establish and develop senior decision maker client /CMO level relationships with target clients in line with client growth plans and annual revenue targets by product line, with a particular focus on growing EIPs & supporting growth digital revenue, data led partnerships, and all other commercial revenue lines. Lead /create client relationships and build commercial propositions and new business plans for further growth opportunities. Identify high value, mid-long term briefs (ahead of investment team briefings) and proactive opportunities with clients. Aid other Commercial product specialists eg Digital, commerce and EIP with sector and brand knowledge to help flag and convert live briefs across all product lines. Effectively transfer leads into relevant specialists and ensure effective follow through and gold standard client service across the Commercial team. Use deep understanding of sector marketplace dynamics to improve general visibility and perception of TMG commercial offering with brands across the sector, e.g. key sector marketplace thought leadership for TMG. Create client category specific trade marketing strategy with the support of the Trade Marketing team across events, PR and CRM. Surface Commerce opportunities where appropriate, bringing clients closer to Telegraph audiences through performance-based and/or affiliate terms. Experience of events working with our trade marketing team to deliver client commercial events where applicable. Ensure all work is aligned to the overall TMG business and brand strategy. Requirements Strong marketing client and agency relationship building skills up to and including Business / Strategy Directors and client side CMO level. Strategic approach to business and marketing challenges / briefs, ability to understand the broad context and translate client messaging and communications based on the audience. Previous experience working with or at clients in the culture, media, or entertainment category. Broad cross-channel understanding of all media, ideally with at least some hands-on comms planning background. Commercially minded to initiate and articulate highest value commercial opportunities and develop pitch strategies to deliver against them. Confident presenting skills with proven pitch ability. Ability to manage multiple projects/people simultaneously in a fast-paced environment. Excellent communication and management skills with the ability to work collaboratively alongside internal and external clients. Experienced people manager. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are proud to be a Disability Confident Employer as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website. Apply now.
What we do? Client Asset Protection - Client Assets Engineering is at the core of Client Protection and Collateral Management functions for Goldman Sachs Globally. Our platform is responsible for the segregation of customer assets, implementing complex optimization calculations and controls across business functions and asset classes which are governed and monitored by regulation across various jurisdictions (US-SEC/FINRA, UK-FCA, JP-FSA etc.). Our platforms manage client assets worth 1Trillion in segregation and facilitate funding opportunity on client margin worth 100Billion for the firm. Responsibilities In an Agile environment manage end-to-end systems development cycle from requirements analysis to coding, testing, UAT, implementation and maintenance. Develop high level and detailed technical designs, testing strategies, and implementation plans. Work in a dynamic, fast-paced environment that provides exposure to all areas of Finance. Understand and respond to business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation. Build strong relationships with business partners. Identify opportunities for cross-divisional collaboration and reuse of common solutions. Data modelling and curation Basic Qualifications Bachelor's degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline. 2 - 5 years of software development experience. Excellent object oriented or functional analysis and design skills. Knowledge of data structures, algorithms, and designing for performance. Excellent communication skills including experience speaking to technical and business audiences and working globally. Ability to solve problems and apply analysis to make data driven decisions. Comfortable multi-tasking, managing multiple stakeholders and working as part of a global team. Can apply an entrepreneurial approach and passion to problem solving and product development. Expert Knowledge in One Or More Of Programming in Java and experience with concurrency and memory management Strong RDBMS knowledge Experience developing distributed, micro services-based application. Experience with data modelling and curation for large scale datasets Experience with Cloud Technologies. You'll be involved in building the next generation of finance systems onto the cloud platforms, one of the key strategies for the division in which you'll get exposure to technologies like AWS S3, Snowflake etc. Preferred Qualifications Knowledge or interest in investment banking or financial instruments Experience with big data concepts (we use Hadoop for Data Lake) Experience with near real time transactional systems like Kafka Experience in BPM ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Feb 15, 2025
Full time
What we do? Client Asset Protection - Client Assets Engineering is at the core of Client Protection and Collateral Management functions for Goldman Sachs Globally. Our platform is responsible for the segregation of customer assets, implementing complex optimization calculations and controls across business functions and asset classes which are governed and monitored by regulation across various jurisdictions (US-SEC/FINRA, UK-FCA, JP-FSA etc.). Our platforms manage client assets worth 1Trillion in segregation and facilitate funding opportunity on client margin worth 100Billion for the firm. Responsibilities In an Agile environment manage end-to-end systems development cycle from requirements analysis to coding, testing, UAT, implementation and maintenance. Develop high level and detailed technical designs, testing strategies, and implementation plans. Work in a dynamic, fast-paced environment that provides exposure to all areas of Finance. Understand and respond to business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation. Build strong relationships with business partners. Identify opportunities for cross-divisional collaboration and reuse of common solutions. Data modelling and curation Basic Qualifications Bachelor's degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline. 2 - 5 years of software development experience. Excellent object oriented or functional analysis and design skills. Knowledge of data structures, algorithms, and designing for performance. Excellent communication skills including experience speaking to technical and business audiences and working globally. Ability to solve problems and apply analysis to make data driven decisions. Comfortable multi-tasking, managing multiple stakeholders and working as part of a global team. Can apply an entrepreneurial approach and passion to problem solving and product development. Expert Knowledge in One Or More Of Programming in Java and experience with concurrency and memory management Strong RDBMS knowledge Experience developing distributed, micro services-based application. Experience with data modelling and curation for large scale datasets Experience with Cloud Technologies. You'll be involved in building the next generation of finance systems onto the cloud platforms, one of the key strategies for the division in which you'll get exposure to technologies like AWS S3, Snowflake etc. Preferred Qualifications Knowledge or interest in investment banking or financial instruments Experience with big data concepts (we use Hadoop for Data Lake) Experience with near real time transactional systems like Kafka Experience in BPM ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
We are the leading provider of insight and analysis for the primary capital markets community. For over 35 years, we have been helping investment banks, issuers, investors, law firms, rating agencies, tech platforms, and regulators keep pace with the most important trends, challenges, and opportunities in the industry. As a trusted and reputable voice for capital markets participants, we work together to deliver independent news and data products that provide transparency into primary DCM activity, all guided by our core values. GlobalCapital is a leading provider of news, insight and analysis for the primary capital markets community. Our news and data products provide transparency into primary DCM activity and enable trend analysis and the identification of new business opportunities. Our customers span the DCM community, including banks, borrowers, investors, law firms, rating agencies, tech platforms and regulators. We have an impressive domain authority backed by a respected editorial team, tenured brand, deep market access and strong industry relationships. Meanwhile, our editorial sourcing model facilitates an independent and clear perspective on complex market activity and sentiment through both on and off-record commentary from dealmakers, issuers and investors. Job purpose Drive the net new business within specific sectors and current account growth of your GlobalCapital book of business. This role will also include key account management (to be determined) spanning across investment banks, law firms and ratings agencies. This role also includes the management of your individual new business target. Responsibilities Drive growth across our core markets through net new logo wins. Manage your renewal book and ensure to achieve sustained growth across these. Look for upsell opportunities in your current accounts to sell extra seats. Work directly with the marketing teams to ensure inbound leads are handled quickly. Ensure renewal processes and new business opportunities are logged entirely in Salesforce. Ensure all sales activity i.e., call logs, renewal opportunities, etc. are logged in Salesforce. Build strong relationships with our editorial team which will allow you to gain market insight. Weekly reporting to Head of Business Development. Identify growth accounts and new business opportunities through a partnership with our AMS team. Hit your new business target each month. Build deep relationships with the DCM community that extend beyond transactional sales and elevate towards Trusted Advisor status. Attend awards and market relevant conferences that will allow you to build a further new business pipeline. Key interfaces Head of Sales - GlobalCapital Head of Account Management Head of Marketing (subscriptions) Subscriptions marketing executives AMS marketing London and New York bureau chiefs Lead finance partners Director of Ops Knowledge, experience and skills Highly organized and cool under pressure. Understanding of capital markets and key drivers for our customers. You must be able to keep to deadlines and you should be able to pick things up quickly and to multi-task. A great listener and willing learner. You must have integrity and a passion for accuracy. Ambitious with a real drive to succeed in this role. Experience Global sales and market intelligence/data experience. Consistent growth on net new business pipelines. Proof of constant new business growth. We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. GlobalCapital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Feb 15, 2025
Full time
We are the leading provider of insight and analysis for the primary capital markets community. For over 35 years, we have been helping investment banks, issuers, investors, law firms, rating agencies, tech platforms, and regulators keep pace with the most important trends, challenges, and opportunities in the industry. As a trusted and reputable voice for capital markets participants, we work together to deliver independent news and data products that provide transparency into primary DCM activity, all guided by our core values. GlobalCapital is a leading provider of news, insight and analysis for the primary capital markets community. Our news and data products provide transparency into primary DCM activity and enable trend analysis and the identification of new business opportunities. Our customers span the DCM community, including banks, borrowers, investors, law firms, rating agencies, tech platforms and regulators. We have an impressive domain authority backed by a respected editorial team, tenured brand, deep market access and strong industry relationships. Meanwhile, our editorial sourcing model facilitates an independent and clear perspective on complex market activity and sentiment through both on and off-record commentary from dealmakers, issuers and investors. Job purpose Drive the net new business within specific sectors and current account growth of your GlobalCapital book of business. This role will also include key account management (to be determined) spanning across investment banks, law firms and ratings agencies. This role also includes the management of your individual new business target. Responsibilities Drive growth across our core markets through net new logo wins. Manage your renewal book and ensure to achieve sustained growth across these. Look for upsell opportunities in your current accounts to sell extra seats. Work directly with the marketing teams to ensure inbound leads are handled quickly. Ensure renewal processes and new business opportunities are logged entirely in Salesforce. Ensure all sales activity i.e., call logs, renewal opportunities, etc. are logged in Salesforce. Build strong relationships with our editorial team which will allow you to gain market insight. Weekly reporting to Head of Business Development. Identify growth accounts and new business opportunities through a partnership with our AMS team. Hit your new business target each month. Build deep relationships with the DCM community that extend beyond transactional sales and elevate towards Trusted Advisor status. Attend awards and market relevant conferences that will allow you to build a further new business pipeline. Key interfaces Head of Sales - GlobalCapital Head of Account Management Head of Marketing (subscriptions) Subscriptions marketing executives AMS marketing London and New York bureau chiefs Lead finance partners Director of Ops Knowledge, experience and skills Highly organized and cool under pressure. Understanding of capital markets and key drivers for our customers. You must be able to keep to deadlines and you should be able to pick things up quickly and to multi-task. A great listener and willing learner. You must have integrity and a passion for accuracy. Ambitious with a real drive to succeed in this role. Experience Global sales and market intelligence/data experience. Consistent growth on net new business pipelines. Proof of constant new business growth. We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. GlobalCapital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry. We are seeking a Compliance and Sustainability Assistant to work within the technical division of the business, with a dedicated Compliance & Sustainability team. The opportunity of Compliance and Sustainability Assistant will report to the Head of Technical and become a key member of the team with the delivery of the Group Sustainable Development Strategy and Environmental Sustainability Policy. The Compliance and Sustainability role will assist in managing 4 key areas; Food Waste, Energy & Green House Gas (GHG) Emissions, Sustainable Agriculture, and Sustainability Insights, Data & Reporting. Responsibilities include; Work with attention to detail across all technical / compliance platforms Work with colleagues to monitor and maintain supplier due diligence Support the technical compliance team in an administrative function Data gathering, through supplier contact and relationship building. We require; A Graduate with a relevant Environmental Science / Geography / Agronomy Degree, with exposure to climate change, food waste, sustainable agriculture / manufacturing Exposure to the Fresh Produce sector, with Fruit categories being highly advantageous Ability to communicate confidently at all levels, with professionalism and commitment High level of Administration and team support ability in a fast paced environment The ability to work accurately and with attention to detail being paramount High IT competency; Power BI, MS Word, Excel, PowerPoint Hours; Monday - Friday, 8.00am - 5.00pm, with some flexibility required Salary; up to 32k + excellent benefits - dependent on experience Location; Kent
Feb 15, 2025
Full time
We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry. We are seeking a Compliance and Sustainability Assistant to work within the technical division of the business, with a dedicated Compliance & Sustainability team. The opportunity of Compliance and Sustainability Assistant will report to the Head of Technical and become a key member of the team with the delivery of the Group Sustainable Development Strategy and Environmental Sustainability Policy. The Compliance and Sustainability role will assist in managing 4 key areas; Food Waste, Energy & Green House Gas (GHG) Emissions, Sustainable Agriculture, and Sustainability Insights, Data & Reporting. Responsibilities include; Work with attention to detail across all technical / compliance platforms Work with colleagues to monitor and maintain supplier due diligence Support the technical compliance team in an administrative function Data gathering, through supplier contact and relationship building. We require; A Graduate with a relevant Environmental Science / Geography / Agronomy Degree, with exposure to climate change, food waste, sustainable agriculture / manufacturing Exposure to the Fresh Produce sector, with Fruit categories being highly advantageous Ability to communicate confidently at all levels, with professionalism and commitment High level of Administration and team support ability in a fast paced environment The ability to work accurately and with attention to detail being paramount High IT competency; Power BI, MS Word, Excel, PowerPoint Hours; Monday - Friday, 8.00am - 5.00pm, with some flexibility required Salary; up to 32k + excellent benefits - dependent on experience Location; Kent