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Jazz Pharmaceuticals
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals Bromley, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 17, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Head of Philanthropy (Asia) - Development and Alumni Relations Office - 25138 - Grade 8
The University of Birmingham
Position Details Development and Alumni Relations Office Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Permanent International Travel is required for this role Closing date: 5th January 2026 Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Office Overview Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale 'student village' in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University's strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. Role summary As the Head of Philanthropy, Asia you will be responsible for growing our major gifts programme in the Asia Pacific region. The focus will be on increasing six figure + (GBP) giving through the University of Birmingham Hong Kong Foundation, and from the wider region. Most of our warm donors are based in Malaysia and Hong Kong but there is an active community of alumni in Singapore and scoping to be done across Asia to drive the next phase of our strategy forward beyond alumni donors and to build on a recent seven figure donation as a catalyst for further giving. As a University we established our Hong Kong Foundation in 2019 and giving is off to a strong start. Continuing on this trajectory you will work to make it financially sustainable, aiming to have multi year commitments lined up. You will steer and develop the Foundation's volunteer Board of Directors, increasing giving from their networks, and working with them to distribute funds to programmes at the University that will also benefit Hong Kong. As a senior fundraiser in DARO, you will be expected to be innovative, self motivated, and to take ownership of fundraising in this region. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate gifts to key philanthropic projects and encourage new donors to make significant gifts. You will also have the opportunity to work with the senior leadership across the University to travel, drive income and develop innovative funding proposals for the region. Main duties The philanthropy lead for Asia Pacific will excel in the following areas: Bring in a minimum of £500k per annum with the aim to grow this to £1million for the region. You will be responsible for increasing six figure+ philanthropic gifts for the University of Birmingham, developing a sustainable pipeline of prospects and philanthropic income. Manage a portfolio of prospective donors in the region, some of whom will be alumni of the University but with scope to expand this through peer connections through research. Plan and personally lead on the development of a number of key University relationships with a portfolio of senior alumni and other current and prospective donors in the region, through regular, tailored communications, meetings and engagement. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor's philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end to end relationship management process of your contacts including: Identifying new prospective donors from your networks. Making the approach and managing a tailored cultivation process. Translating complex ideas, including academic research and University strategy, into compelling messages tailored to individual supporters. Asking confidently, passionately and effectively for key priorities. Building long term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate. Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project and the impact which they have made. Deliver against set targets including money raised, asks made, meetings secured and gift close rate. Regularly report the delivery of these KPT's to the Head of Philanthropy - Global. Work alongside senior DARO colleagues to establish principal giving in the region. Responsible for securing major gifts for the University of Birmingham Hong Kong Foundation, increasing multiyear giving, particularly at the six figure level, making the Foundation financially sustainable over the next three years. Work with our consultants, Global Philanthropic, to ensure gifts are banked, thanked and recorded appropriately in line with gift accounting processes. Work with the Chair of the Foundation and internal University Directors to drive the agenda for each meeting and working with the Chair to manage, identify and recruit future Board members. Develop the Board into an effective volunteer fundraising committee. Work with members to identify, cultivate and solicit major gift prospects (including local corporates and foundations) from their personal networks and from the wider alumni community. Ensure that the Foundation's governance processes are robust, transparent and accountable, and adhere to relevant policies and requirements expected by the Hong Kong Inland Revenue Department and the Companies Registry. Regularly report to the Head of Philanthropy - Global and Associate Director of Philanthropy on risk management, progress and other governance related issues. Lead on identifying programmes and projects within the University to present to the Board for the distribution of funds. Working in partnership with Gift Accounting, Contracts, Legal and wider Research Finance teams to ensure gifts are processed in line with donor wishes, financial regulations and counted in compliance with the campaign methodology. Recommend, plan and execute top level visits to the region by members of the University's Executive Board, other Senior Officers and academics, for the purposes of cultivating and soliciting prospects. You will need to demonstrate exceptional judgement in recommending whether visits should be tied in with wider University business, or you will justify bespoke visits for specific significant donors. Identify opportunities for cost effective tailored events to engage current donors, potential high level donors and the wider alumni community and work collaboratively across DARO to deliver these. Knowing when to bring in other key University figures. Brief and advise senior University figures as appropriate and attend such meetings in a key facilitating role. . click apply for full job details
Dec 17, 2025
Full time
Position Details Development and Alumni Relations Office Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Permanent International Travel is required for this role Closing date: 5th January 2026 Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Office Overview Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale 'student village' in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University's strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community. Role summary As the Head of Philanthropy, Asia you will be responsible for growing our major gifts programme in the Asia Pacific region. The focus will be on increasing six figure + (GBP) giving through the University of Birmingham Hong Kong Foundation, and from the wider region. Most of our warm donors are based in Malaysia and Hong Kong but there is an active community of alumni in Singapore and scoping to be done across Asia to drive the next phase of our strategy forward beyond alumni donors and to build on a recent seven figure donation as a catalyst for further giving. As a University we established our Hong Kong Foundation in 2019 and giving is off to a strong start. Continuing on this trajectory you will work to make it financially sustainable, aiming to have multi year commitments lined up. You will steer and develop the Foundation's volunteer Board of Directors, increasing giving from their networks, and working with them to distribute funds to programmes at the University that will also benefit Hong Kong. As a senior fundraiser in DARO, you will be expected to be innovative, self motivated, and to take ownership of fundraising in this region. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate gifts to key philanthropic projects and encourage new donors to make significant gifts. You will also have the opportunity to work with the senior leadership across the University to travel, drive income and develop innovative funding proposals for the region. Main duties The philanthropy lead for Asia Pacific will excel in the following areas: Bring in a minimum of £500k per annum with the aim to grow this to £1million for the region. You will be responsible for increasing six figure+ philanthropic gifts for the University of Birmingham, developing a sustainable pipeline of prospects and philanthropic income. Manage a portfolio of prospective donors in the region, some of whom will be alumni of the University but with scope to expand this through peer connections through research. Plan and personally lead on the development of a number of key University relationships with a portfolio of senior alumni and other current and prospective donors in the region, through regular, tailored communications, meetings and engagement. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor's philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end to end relationship management process of your contacts including: Identifying new prospective donors from your networks. Making the approach and managing a tailored cultivation process. Translating complex ideas, including academic research and University strategy, into compelling messages tailored to individual supporters. Asking confidently, passionately and effectively for key priorities. Building long term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate. Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project and the impact which they have made. Deliver against set targets including money raised, asks made, meetings secured and gift close rate. Regularly report the delivery of these KPT's to the Head of Philanthropy - Global. Work alongside senior DARO colleagues to establish principal giving in the region. Responsible for securing major gifts for the University of Birmingham Hong Kong Foundation, increasing multiyear giving, particularly at the six figure level, making the Foundation financially sustainable over the next three years. Work with our consultants, Global Philanthropic, to ensure gifts are banked, thanked and recorded appropriately in line with gift accounting processes. Work with the Chair of the Foundation and internal University Directors to drive the agenda for each meeting and working with the Chair to manage, identify and recruit future Board members. Develop the Board into an effective volunteer fundraising committee. Work with members to identify, cultivate and solicit major gift prospects (including local corporates and foundations) from their personal networks and from the wider alumni community. Ensure that the Foundation's governance processes are robust, transparent and accountable, and adhere to relevant policies and requirements expected by the Hong Kong Inland Revenue Department and the Companies Registry. Regularly report to the Head of Philanthropy - Global and Associate Director of Philanthropy on risk management, progress and other governance related issues. Lead on identifying programmes and projects within the University to present to the Board for the distribution of funds. Working in partnership with Gift Accounting, Contracts, Legal and wider Research Finance teams to ensure gifts are processed in line with donor wishes, financial regulations and counted in compliance with the campaign methodology. Recommend, plan and execute top level visits to the region by members of the University's Executive Board, other Senior Officers and academics, for the purposes of cultivating and soliciting prospects. You will need to demonstrate exceptional judgement in recommending whether visits should be tied in with wider University business, or you will justify bespoke visits for specific significant donors. Identify opportunities for cost effective tailored events to engage current donors, potential high level donors and the wider alumni community and work collaboratively across DARO to deliver these. Knowing when to bring in other key University figures. Brief and advise senior University figures as appropriate and attend such meetings in a key facilitating role. . click apply for full job details
MURRAY MCINTOSH & ASSOCIATES LTD
Senior Media Relations Manager
MURRAY MCINTOSH & ASSOCIATES LTD
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Dec 17, 2025
Full time
We have partnered with Southern Water to appoint a Senior Media Relations Manager at a pivotal point for the organisation and the wider water sector. This is a high-profile role leading the press office function and shaping media engagement during a period of heightened scrutiny, regulatory change and organisational transformation. The role requires a confident, credible media professional with deep experience of crisis communications, senior stakeholder engagement and proactive media handling in complex, highly regulated environments. The Role Reporting into the Corporate Affairs leadership team, the Senior Media Relations Manager will: Lead Southern Water's media relations and press office function, setting strategy and overseeing reactive and proactive media engagement. Act as a trusted adviser to the CEO and Executive Team, briefing ahead of interviews and recommending which media opportunities to pursue or decline. Build and maintain strong relationships with regional and national journalists, with particular emphasis on South East regional media. Proactively manage reputational risk, anticipating media issues and ensuring accurate, balanced coverage. Lead crisis and issues management activity, including rebuttal and correction of inaccurate reporting. Work closely with Public Affairs and Stakeholder teams to ensure alignment across external affairs. Line manage and develop the press office team, setting clear standards and providing firm, constructive leadership. About You You will bring: Significant experience in media relations and crisis communications, gained in a high-profile, consumer-facing or regulated organisation. Proven ability to operate in challenging media environments, where scrutiny and pressure are constant. Strong gravitas and judgement, with confidence advising senior leaders and challenging journalists when required. A proactive, strategic approach to media handling rather than purely reactive press office delivery. Experience leading or mentoring media professionals and maintaining high professional standards. An understanding of how political and regulatory dynamics influence media coverage. Desirable: Experience within utilities, infrastructure, transport, energy or similar regulated sectors. Exposure to financial communications, remuneration scrutiny or environmental issues. Previous experience working in journalism or broadcast media. Established regional media relationships (South East). Why This Role This is a rare opportunity to step into a senior, influential media role with real impact. The successful candidate will be central to how Southern Water engages with customers, stakeholders and the media at a critical time for the organisation. The role offers visibility, responsibility and challenge in equal measure and will suit someone motivated by complexity rather than comfort. Package & Benefits £400 per month car allowance Bonus scheme up to 10% Pension contributions up to 11% Hybrid working (2 days onsite per week - Monday & Tuesday) Comprehensive benefits including health cash plan and employee assistance programme
Mac Recruit Group
Information Security Manager GRC Join a Dynamic Consultancy (Remote)
Mac Recruit Group
Information Security Manager (Remote, UK) Salary: up to £60,000 DOE + Training Budget + Bonus Scheme Join a fast-growing cybersecurity consultancy that partners with enterprise-scale clients across finance, healthcare, technology, and energy helping them build resilience, meet compliance goals, and stay ahead of evolving threats click apply for full job details
Dec 17, 2025
Full time
Information Security Manager (Remote, UK) Salary: up to £60,000 DOE + Training Budget + Bonus Scheme Join a fast-growing cybersecurity consultancy that partners with enterprise-scale clients across finance, healthcare, technology, and energy helping them build resilience, meet compliance goals, and stay ahead of evolving threats click apply for full job details
Senior Contract Manager - Technology Services & Hardware
The Boots Company PLC Nottingham, Nottinghamshire
Role: Senior Technology Contract Manager - Services & Hardware Contract: Permanent Shift pattern: Full Time Location: Nottingham - Support Office Closing date: Jan 2026 Recruitment Partner: Matthew Nelligan About the role The Senior Technology Contract Manager for Services and Hardware will lead the management and optimisation of technology service and hardware contracts across the organisation. This role ensures that contractual commitments deliver maximum value and that cost efficiencies are achieved through proactive governance and strategic use of value levers such as service credit management, performance monitoring and commercial optimisation. The role will report to the Head of Asset & Contract Management and will manage one Technology Contract Manager, working closely with IT service owners, Procurement and Legal teams to maintain strong vendor relationships and ensure compliance with contractual obligations. Key Responsibilities Contract Oversight & Governance Manage the lifecycle of technology service and hardware contracts, ensuring compliance and alignment with business strategy and goals. Partner with IT service owners on contract performance, applying levers such as service credits and penalties to preserve value. Maintain accurate records of contractual obligations, renewals and performance metrics. Value Optimisation Implement strategies to maximise value from existing contracts, including cost reduction and performance improvement. Drive commercial optimisation through benchmarking, renegotiation and consolidation opportunities. Ensure effective management of service credits and other contractual remedies. Vendor & Stakeholder Management Build strong relationships with technology service providers and hardware vendors. Collaborate with IT service owners to understand operational requirements and ensure contracts support service delivery. Act as the escalation point for contractual disputes and resolution. Risk Management Assess and mitigate contractual risks, ensuring compliance with legal and regulatory standards. Work closely with Legal and Procurement to review and negotiate terms that protect the organisation's interests. Leadership Provide guidance and mentorship to team members involved in contract and vendor management. Foster a culture of accountability, continuous improvement and commercial excellence. Knowledge, Skills & Experience Essential Proven experience in managing technology service and hardware contracts within a large, complex organisation. Strong understanding of contract governance, performance management and value levers (e.g. service credits, SLAs, KPIs). Excellent negotiation skills and ability to deliver cost efficiencies. Familiarity with contractual language and risk mitigation strategies. Strong stakeholder engagement and influencing capabilities. Desirable Experience in retail or technology driven environments. Knowledge of IT service management frameworks (e.g. ITIL). Professional certifications in contract management or procurement. Behaviours Commercially Focused - Demonstrates a strong understanding of cost optimisation and value preservation. Analytical & Strategic - Uses data and insight to drive decisions and improvements. Collaborative - Builds effective relationships across functions and with external partners. Proactive & Resilient - Anticipates challenges and acts decisively to resolve them. Leadership - Inspires confidence and accountability within the team. Why Boots At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Dec 17, 2025
Full time
Role: Senior Technology Contract Manager - Services & Hardware Contract: Permanent Shift pattern: Full Time Location: Nottingham - Support Office Closing date: Jan 2026 Recruitment Partner: Matthew Nelligan About the role The Senior Technology Contract Manager for Services and Hardware will lead the management and optimisation of technology service and hardware contracts across the organisation. This role ensures that contractual commitments deliver maximum value and that cost efficiencies are achieved through proactive governance and strategic use of value levers such as service credit management, performance monitoring and commercial optimisation. The role will report to the Head of Asset & Contract Management and will manage one Technology Contract Manager, working closely with IT service owners, Procurement and Legal teams to maintain strong vendor relationships and ensure compliance with contractual obligations. Key Responsibilities Contract Oversight & Governance Manage the lifecycle of technology service and hardware contracts, ensuring compliance and alignment with business strategy and goals. Partner with IT service owners on contract performance, applying levers such as service credits and penalties to preserve value. Maintain accurate records of contractual obligations, renewals and performance metrics. Value Optimisation Implement strategies to maximise value from existing contracts, including cost reduction and performance improvement. Drive commercial optimisation through benchmarking, renegotiation and consolidation opportunities. Ensure effective management of service credits and other contractual remedies. Vendor & Stakeholder Management Build strong relationships with technology service providers and hardware vendors. Collaborate with IT service owners to understand operational requirements and ensure contracts support service delivery. Act as the escalation point for contractual disputes and resolution. Risk Management Assess and mitigate contractual risks, ensuring compliance with legal and regulatory standards. Work closely with Legal and Procurement to review and negotiate terms that protect the organisation's interests. Leadership Provide guidance and mentorship to team members involved in contract and vendor management. Foster a culture of accountability, continuous improvement and commercial excellence. Knowledge, Skills & Experience Essential Proven experience in managing technology service and hardware contracts within a large, complex organisation. Strong understanding of contract governance, performance management and value levers (e.g. service credits, SLAs, KPIs). Excellent negotiation skills and ability to deliver cost efficiencies. Familiarity with contractual language and risk mitigation strategies. Strong stakeholder engagement and influencing capabilities. Desirable Experience in retail or technology driven environments. Knowledge of IT service management frameworks (e.g. ITIL). Professional certifications in contract management or procurement. Behaviours Commercially Focused - Demonstrates a strong understanding of cost optimisation and value preservation. Analytical & Strategic - Uses data and insight to drive decisions and improvements. Collaborative - Builds effective relationships across functions and with external partners. Proactive & Resilient - Anticipates challenges and acts decisively to resolve them. Leadership - Inspires confidence and accountability within the team. Why Boots At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you we change for the better. What's next Where a role is advertised as full time, we are open to discussing part time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Head of Delivery - Housing
Pertemps London Cambridge
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation . The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service click apply for full job details
Dec 17, 2025
Seasonal
Pertemps Network Group are pleased to be partnering with a housing provider to appoint a Head of Delivery during a key period of service transformation . The Head of Delivery will play a critical leadership role, working closely with the Assistant Director to design, lead, and deliver major change and improvement initiatives across the Housing Service click apply for full job details
Associate Director: Engagement Lead
S&P Global, Inc.
About the Role: Grade Level (for internal use): 12 The Team: Digital Solutions (DS) Digital Solutions (DS) is an enterprise-shared technology service that enables people, functions, and divisions. We drive S&P Global to Power the Markets of the Future by working as trusted partners delivering secure, scalable, resilient, and innovative services and solutions that enable seamless experiences for our people and customers. You will provide high-level engagement management and coordination across the Corporate Platforms Department. Corporate Platforms is responsible for S&P Global's strategic evolution of commercial, people, and finance technology platforms, capabilities, frameworks, and operational processes. Responsibilities and Impact: Lead strategic program management initiatives across Corporate Platforms, establishing operational systems that drive organizational alignment and successful outcomes Partner with Head of Business Management on strategic planning and execution, coordinating division leads to ensure resource visibility and portfolio cohesion Manage vendor relationships and procurement processes for Corporate Platforms Technology, including contract coordination, timeline tracking, and comprehensive documentation Analyze and consolidate financial data across multiple platforms, producing executive reports and forecasts using advanced tools including Excel, Power BI, and AI-driven solutions Plan and execute high-visibility internal events, training sessions, and innovation initiatives such as Hackathons, demonstrating exceptional presentation skills and stakeholder engagement Own departmental communications including internal newsletters, SharePoint sites, employee engagement activities, and central calendar management with direct exposure to senior leadership Basic Required Qualifications: Bachelor's degree in Business Administration, Management, Finance, or related field with 7-10 years of progressive experience in program management or business operations Proven experience in vendor management and procurement processes, including contract negotiation, timeline coordination, and stakeholder relationship management Advanced proficiency in financial analysis and reporting tools such as Excel, Power BI, or similar business intelligence platforms (such as Tableau, Qlik, or Looker) Demonstrated expertise in project management methodologies with experience leading cross-functional teams and managing multiple strategic initiatives simultaneously Strong presentation and communication skills with experience creating executive-level reports and facilitating meetings with senior leadership Ability to work from the local office 9 days per month with occasional travel for business events and stakeholder meetings. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision:
Dec 17, 2025
Full time
About the Role: Grade Level (for internal use): 12 The Team: Digital Solutions (DS) Digital Solutions (DS) is an enterprise-shared technology service that enables people, functions, and divisions. We drive S&P Global to Power the Markets of the Future by working as trusted partners delivering secure, scalable, resilient, and innovative services and solutions that enable seamless experiences for our people and customers. You will provide high-level engagement management and coordination across the Corporate Platforms Department. Corporate Platforms is responsible for S&P Global's strategic evolution of commercial, people, and finance technology platforms, capabilities, frameworks, and operational processes. Responsibilities and Impact: Lead strategic program management initiatives across Corporate Platforms, establishing operational systems that drive organizational alignment and successful outcomes Partner with Head of Business Management on strategic planning and execution, coordinating division leads to ensure resource visibility and portfolio cohesion Manage vendor relationships and procurement processes for Corporate Platforms Technology, including contract coordination, timeline tracking, and comprehensive documentation Analyze and consolidate financial data across multiple platforms, producing executive reports and forecasts using advanced tools including Excel, Power BI, and AI-driven solutions Plan and execute high-visibility internal events, training sessions, and innovation initiatives such as Hackathons, demonstrating exceptional presentation skills and stakeholder engagement Own departmental communications including internal newsletters, SharePoint sites, employee engagement activities, and central calendar management with direct exposure to senior leadership Basic Required Qualifications: Bachelor's degree in Business Administration, Management, Finance, or related field with 7-10 years of progressive experience in program management or business operations Proven experience in vendor management and procurement processes, including contract negotiation, timeline coordination, and stakeholder relationship management Advanced proficiency in financial analysis and reporting tools such as Excel, Power BI, or similar business intelligence platforms (such as Tableau, Qlik, or Looker) Demonstrated expertise in project management methodologies with experience leading cross-functional teams and managing multiple strategic initiatives simultaneously Strong presentation and communication skills with experience creating executive-level reports and facilitating meetings with senior leadership Ability to work from the local office 9 days per month with occasional travel for business events and stakeholder meetings. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision:
Senior Financial Crime Compliance Manager - Africa Market Expert
EFG International AG
Role Overview As part of our ongoing dedication to upholding the highest standards of compliance and integrity, we are seeking a highly skilled Senior Manager to join our Financial Crime Compliance (FCC) Team in the UK, with a specific focus on clients connected to the African market. This is a pivotal role within our Compliance department, offering the opportunity to work in a dynamic, challenging, and rewarding environment. The Senior Manager, Financial Crime Compliance, will play a key part in ensuring the Bank adheres to all relevant policies, procedures, and regulatory requirements, particularly those relating to Know Your Customer (KYC), Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), sanctions, and anti-bribery and corruption (AB&C). The role will focus on clients with a material nexus to the African market, leveraging deep regional expertise to identify, assess, and mitigate financial crime risks. Key Responsibilities Conduct and review due diligence for both prospective ("onboarding") and existing clients ("periodic reviews" and "CIP modifications"), with a focus on African market connections. Identify, assess, and mitigate financial crime risks, ensuring robust controls are in place. Produce clear, comprehensive written analyses and risk assessments for senior management, auditors, and regulators. Collaborate with Client Relationship Officers (CROs) and senior management to resolve issues and achieve satisfactory outcomes. Provide subject matter expertise and guidance to enhance the Bank's financial crime compliance framework. Support and mentor junior analysts, sharing knowledge and fostering professional growth within the team. Engage in financial crime investigations and support related project work as required. Advise 1st Line of Defence (1LOD) support functions on KYC and financial crime risk issues. Maintain up-to-date knowledge of relevant legislation, regulations, and industry best practices, including the FCA Handbook and JMLSG. Assist in reviewing and updating departmental procedures and driving process improvements. Ensure accurate and timely management information (MI) reporting. Support the Head of Financial Crime Advisory, Deputy Money Laundering Reporting Officer (DMLRO), and Money Laundering Reporting Officer (MLRO) as needed. Skills and Experience Required Minimum of seven years' relevant experience in financial crime compliance, preferably within private banking or a similar financial institution. In-depth understanding of legal and regulatory frameworks for KYC, AML, sanctions, tax evasion / avoidance, and terrorist financing. Strong expertise in financial crime risks and typologies relevant to the African region; prior experience with Sub-Saharan African clients is highly desirable. Proven ability to write clear, concise, and regulator-ready client risk reports. Strong analytical skills and investigative mindset, with the ability to synthesise information from diverse sources and draw meaningful conclusions. Excellent communication skills, both written and verbal, with the ability to convey complex findings to stakeholders at all levels. Proficient in Microsoft Word, Excel, and PowerPoint; capable of producing professional documents and reports. A relevant financial crime qualification (e.g., ICA, ACAMS) is desirable. Language skills relevant to the African market would be an advantage. Personal Competencies Passion for investigation and problem-solving. Ability to work autonomously, taking ownership of responsibilities and delivering results. Strong team player with leadership qualities; able to mentor and support colleagues. Self-motivated, proactive, and able to work independently when required. Demonstrates sensitivity, tact, and diplomacy in all communications. Additional Expectations Commitment to ongoing professional development and staying abreast of market and regulatory developments. Adherence to the Individual Accountability (IAR) Framework and completion of annual Conduct Rules training. Uphold the highest standards of ethical conduct, treating customers fairly and acting in their best interests. Line managers must be competent in identifying and escalating suspected conduct breaches in accordance with Bank policy. Our Values Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement Hands-on: Being proactive to rapidly deliver high-quality results Passionate: Being committed and striving for excellence Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit. Our Benefits At EFG, we tailor our benefits based on the needs of our employees and have purposely created an extensive benefits package that looks to support / enhance employee wellbeing in as many aspects of life as possible. Below is a high-level summary of the fantastic benefits that we offer to our employees at EFG; A highly competitive non-contributory pension contribution (with the option to contribute further via salary sacrifice) Enhanced annual leave entitlement Private Medical Cover Cash back membership Life Insurance Income protection Electric Vehicle leasing Travel loans A wide range of other benefits and opportunities for employees to take advantage of, such as Wellness Apps, Mortgage Brokering services, Insurance discounts, access to discount portals and much more.
Dec 17, 2025
Full time
Role Overview As part of our ongoing dedication to upholding the highest standards of compliance and integrity, we are seeking a highly skilled Senior Manager to join our Financial Crime Compliance (FCC) Team in the UK, with a specific focus on clients connected to the African market. This is a pivotal role within our Compliance department, offering the opportunity to work in a dynamic, challenging, and rewarding environment. The Senior Manager, Financial Crime Compliance, will play a key part in ensuring the Bank adheres to all relevant policies, procedures, and regulatory requirements, particularly those relating to Know Your Customer (KYC), Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), sanctions, and anti-bribery and corruption (AB&C). The role will focus on clients with a material nexus to the African market, leveraging deep regional expertise to identify, assess, and mitigate financial crime risks. Key Responsibilities Conduct and review due diligence for both prospective ("onboarding") and existing clients ("periodic reviews" and "CIP modifications"), with a focus on African market connections. Identify, assess, and mitigate financial crime risks, ensuring robust controls are in place. Produce clear, comprehensive written analyses and risk assessments for senior management, auditors, and regulators. Collaborate with Client Relationship Officers (CROs) and senior management to resolve issues and achieve satisfactory outcomes. Provide subject matter expertise and guidance to enhance the Bank's financial crime compliance framework. Support and mentor junior analysts, sharing knowledge and fostering professional growth within the team. Engage in financial crime investigations and support related project work as required. Advise 1st Line of Defence (1LOD) support functions on KYC and financial crime risk issues. Maintain up-to-date knowledge of relevant legislation, regulations, and industry best practices, including the FCA Handbook and JMLSG. Assist in reviewing and updating departmental procedures and driving process improvements. Ensure accurate and timely management information (MI) reporting. Support the Head of Financial Crime Advisory, Deputy Money Laundering Reporting Officer (DMLRO), and Money Laundering Reporting Officer (MLRO) as needed. Skills and Experience Required Minimum of seven years' relevant experience in financial crime compliance, preferably within private banking or a similar financial institution. In-depth understanding of legal and regulatory frameworks for KYC, AML, sanctions, tax evasion / avoidance, and terrorist financing. Strong expertise in financial crime risks and typologies relevant to the African region; prior experience with Sub-Saharan African clients is highly desirable. Proven ability to write clear, concise, and regulator-ready client risk reports. Strong analytical skills and investigative mindset, with the ability to synthesise information from diverse sources and draw meaningful conclusions. Excellent communication skills, both written and verbal, with the ability to convey complex findings to stakeholders at all levels. Proficient in Microsoft Word, Excel, and PowerPoint; capable of producing professional documents and reports. A relevant financial crime qualification (e.g., ICA, ACAMS) is desirable. Language skills relevant to the African market would be an advantage. Personal Competencies Passion for investigation and problem-solving. Ability to work autonomously, taking ownership of responsibilities and delivering results. Strong team player with leadership qualities; able to mentor and support colleagues. Self-motivated, proactive, and able to work independently when required. Demonstrates sensitivity, tact, and diplomacy in all communications. Additional Expectations Commitment to ongoing professional development and staying abreast of market and regulatory developments. Adherence to the Individual Accountability (IAR) Framework and completion of annual Conduct Rules training. Uphold the highest standards of ethical conduct, treating customers fairly and acting in their best interests. Line managers must be competent in identifying and escalating suspected conduct breaches in accordance with Bank policy. Our Values Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement Hands-on: Being proactive to rapidly deliver high-quality results Passionate: Being committed and striving for excellence Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit. Our Benefits At EFG, we tailor our benefits based on the needs of our employees and have purposely created an extensive benefits package that looks to support / enhance employee wellbeing in as many aspects of life as possible. Below is a high-level summary of the fantastic benefits that we offer to our employees at EFG; A highly competitive non-contributory pension contribution (with the option to contribute further via salary sacrifice) Enhanced annual leave entitlement Private Medical Cover Cash back membership Life Insurance Income protection Electric Vehicle leasing Travel loans A wide range of other benefits and opportunities for employees to take advantage of, such as Wellness Apps, Mortgage Brokering services, Insurance discounts, access to discount portals and much more.
Alexander James Recruitment Ltd
PR Account Executive - Financial Services
Alexander James Recruitment Ltd
Are you ready to drive real change in the world of financial services as part of a dynamic and innovative PR team? This is not just about financial services; it's about sparking change, igniting creativity, and making headlines. If you're an enthusiastic, organized, and adaptable PR Account Executive who thrives on challenges and craves variety in your work, this is where you belong. We welcome applicants from all backgrounds because our client believes diverse voices are essential for innovation. Here's why you should consider this PR Account Executive role What will l Be Doing: Media Relations: Shape narratives by drafting press releases, comments, and pitching stories. Cultivate relationships with media pros, influencers, and podcasters. Event Handling: Get involved in coordinating exciting events, from launches to attention-grabbing stunts. Invite the media to witness the magic. Research: Dive into research, analysing data to create compelling stories backed by solid insights for our clients. Social Media: Add your creative flair to content and postings, and seize media opportunities. Administration: Keep things running smoothly with scheduling, reports, and maintaining crucial client and journalist connections. Plus, there are endless opportunities to drive business forward and pursue your passions, whether it's working on internal marketing, diversity initiatives, social causes, or other teams that matter to you. About the company: Who: This is a trailblazing communications agency that's redefining financial services. They're known for pioneering mobile tech in their sector, harnessing gamification to engage millennials in pension planning, and driving thought leadership that grabs front-page attention. Portfolio: They partner with some of the UK's most prominent brands, securing over 25 new accounts last year. Their client satisfaction scores are soaring high, setting industry benchmarks. Culture: They love people who thrive in an open, fun, flexible, and collaborative environment. They cherish diversity and value fresh perspectives. Your unique experiences are what makes them stronger. Learning & Growth: They empower their team with the tools to grow. Craft your career your way, because whatever your professional future holds, they're here to help you transform it for the better. What's in it for me: Competitive salary 26 days holiday Lots of training Regular social and cultural events Life Assurance, medical insurance, Pension Season ticket loan, cycle scheme And a bonus! You can even bring your dog to the office on those office days.
Dec 17, 2025
Full time
Are you ready to drive real change in the world of financial services as part of a dynamic and innovative PR team? This is not just about financial services; it's about sparking change, igniting creativity, and making headlines. If you're an enthusiastic, organized, and adaptable PR Account Executive who thrives on challenges and craves variety in your work, this is where you belong. We welcome applicants from all backgrounds because our client believes diverse voices are essential for innovation. Here's why you should consider this PR Account Executive role What will l Be Doing: Media Relations: Shape narratives by drafting press releases, comments, and pitching stories. Cultivate relationships with media pros, influencers, and podcasters. Event Handling: Get involved in coordinating exciting events, from launches to attention-grabbing stunts. Invite the media to witness the magic. Research: Dive into research, analysing data to create compelling stories backed by solid insights for our clients. Social Media: Add your creative flair to content and postings, and seize media opportunities. Administration: Keep things running smoothly with scheduling, reports, and maintaining crucial client and journalist connections. Plus, there are endless opportunities to drive business forward and pursue your passions, whether it's working on internal marketing, diversity initiatives, social causes, or other teams that matter to you. About the company: Who: This is a trailblazing communications agency that's redefining financial services. They're known for pioneering mobile tech in their sector, harnessing gamification to engage millennials in pension planning, and driving thought leadership that grabs front-page attention. Portfolio: They partner with some of the UK's most prominent brands, securing over 25 new accounts last year. Their client satisfaction scores are soaring high, setting industry benchmarks. Culture: They love people who thrive in an open, fun, flexible, and collaborative environment. They cherish diversity and value fresh perspectives. Your unique experiences are what makes them stronger. Learning & Growth: They empower their team with the tools to grow. Craft your career your way, because whatever your professional future holds, they're here to help you transform it for the better. What's in it for me: Competitive salary 26 days holiday Lots of training Regular social and cultural events Life Assurance, medical insurance, Pension Season ticket loan, cycle scheme And a bonus! You can even bring your dog to the office on those office days.
Product Security Lead Software Engineer
JPMorgan Chase & Co.
Originating from Chase in 2021, we are a team dedicated to creating customer-centric products. Our success relies on collaboration, curiosity, and commitment, nurtured in an environment promoting skill development. As a Lead Security Engineer at JPMorgan Chase within the accelerator program, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Cultivate security culture Working with Product and Engineering colleagues, be the security champion that strives to prioritize sustainable controls and driving real risk reduction outcomes. Build secure products ensure security is considered throughout the Product and Software Development Life Cycle. Provide security best practice, build security design patterns, complete security architecture reviews, threat models and risk assessments. Help solve engineering problems by implementing technical controls to mitigate risk. Ensure security thought leadership Keep up on security best practice and be a continuous learner. Guide and define our security practices and standards end-to-end, be recognized as a point of escalation and subject matter expert for IT Risk and Cyber domains. Work together We work together with product and engineering, we help to solve problems and not just calling out issues, We also operate within a larger business and align with the wider security function across JPMC. Ensure we are deploying products into a secure environment aligning with the FIRM control requirements, supporting on-going business-as-usual, vulnerability management, internal security consultancy, audit and regulatory engagements, risk activities and project initiatives. Work closely with Third Party Oversight teams to ensure effective technology risk management, with a focus on Cloud computing / emerging technologies. Required qualifications, capabilities and skills Formal training or certification on security engineering concepts and applied experience Extensive experience in an engineering role with heavy focus on security. Excellent knowledge of best-practices for securing Micro-service architectures. Excellent knowledge of securing Kubernetes environments. Excellent knowledge of methods for authentication, authorization (ODIC, OAuth 2, FIDO 2 .etc ) Excellent knowledge of modern SDLC practices with a focus on embedding security into CI/CD pipelines. Excellent knowledge of all of the above concepts in the context of at least one (ideally more!) public cloud provider (AWS,GCP,Azure) A desire to teach others and share knowledge. We aren't looking for hero engineers,we look for team players.We want you to coach other team members on security coding practices, design principles, and implementation patterns. Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly. Ability to see the long term. We don't want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goals. Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions. Preferred qualifications, capabilities and skills Understanding of applied cryptography - symmetric/asymmetric cryptography, Certificate management. Knowledge of offensive security, Application and Infrastructure penetration testing (OWASP top 10, OWASP ASVS) Understanding of security vulnerabilities and remediation options in codebases (Java/Kotlin/etc) & containers Excellent knowledge of security/identity SaaS vendors (Auth0, Forgerock, Keycloak)
Dec 17, 2025
Full time
Originating from Chase in 2021, we are a team dedicated to creating customer-centric products. Our success relies on collaboration, curiosity, and commitment, nurtured in an environment promoting skill development. As a Lead Security Engineer at JPMorgan Chase within the accelerator program, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. Job responsibilities Cultivate security culture Working with Product and Engineering colleagues, be the security champion that strives to prioritize sustainable controls and driving real risk reduction outcomes. Build secure products ensure security is considered throughout the Product and Software Development Life Cycle. Provide security best practice, build security design patterns, complete security architecture reviews, threat models and risk assessments. Help solve engineering problems by implementing technical controls to mitigate risk. Ensure security thought leadership Keep up on security best practice and be a continuous learner. Guide and define our security practices and standards end-to-end, be recognized as a point of escalation and subject matter expert for IT Risk and Cyber domains. Work together We work together with product and engineering, we help to solve problems and not just calling out issues, We also operate within a larger business and align with the wider security function across JPMC. Ensure we are deploying products into a secure environment aligning with the FIRM control requirements, supporting on-going business-as-usual, vulnerability management, internal security consultancy, audit and regulatory engagements, risk activities and project initiatives. Work closely with Third Party Oversight teams to ensure effective technology risk management, with a focus on Cloud computing / emerging technologies. Required qualifications, capabilities and skills Formal training or certification on security engineering concepts and applied experience Extensive experience in an engineering role with heavy focus on security. Excellent knowledge of best-practices for securing Micro-service architectures. Excellent knowledge of securing Kubernetes environments. Excellent knowledge of methods for authentication, authorization (ODIC, OAuth 2, FIDO 2 .etc ) Excellent knowledge of modern SDLC practices with a focus on embedding security into CI/CD pipelines. Excellent knowledge of all of the above concepts in the context of at least one (ideally more!) public cloud provider (AWS,GCP,Azure) A desire to teach others and share knowledge. We aren't looking for hero engineers,we look for team players.We want you to coach other team members on security coding practices, design principles, and implementation patterns. Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly. Ability to see the long term. We don't want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goals. Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions. Preferred qualifications, capabilities and skills Understanding of applied cryptography - symmetric/asymmetric cryptography, Certificate management. Knowledge of offensive security, Application and Infrastructure penetration testing (OWASP top 10, OWASP ASVS) Understanding of security vulnerabilities and remediation options in codebases (Java/Kotlin/etc) & containers Excellent knowledge of security/identity SaaS vendors (Auth0, Forgerock, Keycloak)
MasterCard
Software Engineer II - Golang
MasterCard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Dec 17, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Love Recruitment Limited
Head of Marketing - Sports Leisure Brand
Love Recruitment Limited City, Manchester
Head of Marketing Hybrid: 3 days WFH, 2 days on site Ideal location: Between Manchester and London c£70k plus bonus and benefits A fast-growing UK sports and leisure operator is seeking a versatile, hands on Head of Marketing to lead brand, growth and customer engagement across multiple sites. This role suits a highly capable all rounder who can balance strategy with day to day execution in a fast paced environment. The Role You will shape the brand, drive membership growth, lead local acquisition activity and deliver a strong calendar of on site events and activations. You'll also manage CRM, partnerships and community outreach-requiring a marketer who is confident switching between creative, analytical and operational work. Key Responsibilities Develop and maintain a consistent brand and tone of voice Lead membership go to market and acquisition plans Run local and paid campaigns to fill programmes and courts Oversee events and activations to boost engagement Shape CRM journeys and retention communications Build local and brand partnerships that drive visibility and footfall What You'll Bring Strong all round marketing capability across brand, growth, campaigns and CRM Ability to operate independently and handle both strategy and execution Excellent communication skills and strong organisational instincts Comfort working at pace and adapting quickly to changing priorities Passion for sport, movement or community focused environments Experience in sport, leisure, fitness or hospitality is beneficial Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness and leisure recruitment agency, specialising in hundreds of fitness and leisure jobs in the UK like these. Helen is a recruitment specialist for the whole leisure sector and if keen to considered please "apply now".
Dec 17, 2025
Full time
Head of Marketing Hybrid: 3 days WFH, 2 days on site Ideal location: Between Manchester and London c£70k plus bonus and benefits A fast-growing UK sports and leisure operator is seeking a versatile, hands on Head of Marketing to lead brand, growth and customer engagement across multiple sites. This role suits a highly capable all rounder who can balance strategy with day to day execution in a fast paced environment. The Role You will shape the brand, drive membership growth, lead local acquisition activity and deliver a strong calendar of on site events and activations. You'll also manage CRM, partnerships and community outreach-requiring a marketer who is confident switching between creative, analytical and operational work. Key Responsibilities Develop and maintain a consistent brand and tone of voice Lead membership go to market and acquisition plans Run local and paid campaigns to fill programmes and courts Oversee events and activations to boost engagement Shape CRM journeys and retention communications Build local and brand partnerships that drive visibility and footfall What You'll Bring Strong all round marketing capability across brand, growth, campaigns and CRM Ability to operate independently and handle both strategy and execution Excellent communication skills and strong organisational instincts Comfort working at pace and adapting quickly to changing priorities Passion for sport, movement or community focused environments Experience in sport, leisure, fitness or hospitality is beneficial Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness and leisure recruitment agency, specialising in hundreds of fitness and leisure jobs in the UK like these. Helen is a recruitment specialist for the whole leisure sector and if keen to considered please "apply now".
Head of Fundraising , Marketing and Communications
Yolk Recruitment Limited Cardiff, South Glamorgan
Head of Fundraising, Marketing and Communications Location: Cardiff (Hybrid) Salary: £250 Day rate (Outside IR35) Hours: 3-5 days per week Contract: 18 month contract Yolk Recruitment are proud to be partnering with Latch, a Welsh based charity that supports families affected by childhood cancer click apply for full job details
Dec 16, 2025
Full time
Head of Fundraising, Marketing and Communications Location: Cardiff (Hybrid) Salary: £250 Day rate (Outside IR35) Hours: 3-5 days per week Contract: 18 month contract Yolk Recruitment are proud to be partnering with Latch, a Welsh based charity that supports families affected by childhood cancer click apply for full job details
Zachary Daniels
Head of Digital Trading
Zachary Daniels Manchester, Lancashire
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
Dec 16, 2025
Full time
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
Corecom Consulting
Shopify Technical Lead
Corecom Consulting Liverpool, Lancashire
Shopfy Technical Lead The Technical Lead will be joining a high-performing, fast-growing Shopify development team within my client. This team partners closely with leading e-commerce brands to design, build and optimise high-impact Shopify experiences that drive performance, reliability and growth. As part of this role, you will act as a senior, floating technical expert across multiple Agile squads, owning complex technical solutions and being the go-to problem solver for critical client work. You will work closely with developers, delivery managers and the Head of Shopify to shape technical approaches, review and validate solutions, support new theme development, and step into key client conversations when issues arise to ensure we deliver robust, scalable Shopify solutions. Salary: £50,000-£55,000 per annum Location: Leeds or Liverpool (3 days per week on-site) Main responsibilities In this role you will act as a senior technical leader within the Shopify department: Owning the technical delivery of complex Shopify projects and retainer work across multiple squads, ensuring high-quality, scalable solutions Collaborating closely with developers, delivery managers and the wider solutions team to review scopes, validate feasibility, and define robust technical approaches Serving as a floating technical resource across squads, stepping into priority work, unblocking teams and resolving urgent client issues when needed Leading technical discussions with clients, joining key calls to explain solutions, address concerns and demonstrate senior technical ownership Staying on top of Shopify updates and ecosystem changes, proactively sharing insights with the team and guiding how they are adopted in our stack Providing hands-on development support (primarily Liquid/Shopify, with React and PHP/Laravel or Symfony as beneficial), setting best practices and coding standards Acting as the right hand to the Head of Shopify, giving clear, proactive communication on risks, opportunities, team challenges and technical improvements Mentoring and supporting engineers within the squads, helping to grow internal capability and, where relevant, supporting the progression of future technical leaders Desired Experience Extensive commercial experience working with Shopify day in, day out, with a deep understanding of its ecosystem, features, and latest updates. Strong hands-on development skills with Shopify's core technologies (Liquid, front-end JavaScript/React); experience across both front-end and back-end (PHP/Laravel) is highly desirable. Proven track record operating at senior/lead level in an engineering team, owning complex pieces of work and being the 'go-to' technical problem solver. Experience working in an agency or multi-client environment, confidently handling BAU/retainer work as well as larger projects and platform initiatives (e.g. new theme development). Comfortable acting as a floating technical resource across multiple squads, quickly picking up unfamiliar codebases, clients, and domains. Strong grasp of modern development workflows and tooling (e.g. Git, Jira, Figma) and of Agile ways of working within cross-functional squads. Effective & proactive communicator - able to translate complex technical topics for non-technical stakeholders, lead client-facing conversations, and keep leadership informed without being asked. Bonus Experience Strong PHP Laravel and/or Symfony experience to help bridge work across our wider engineering teams. Experience working in digital agencies or eCommerce environments with multi-squad setups. Familiarity with Figma and modern design-to-development workflows. Previous exposure to client-facing technical roles, solution design, or pre-sales support. Experience mentoring developers or acting as a go-to technical reference within a team. What's on Offer Up to £55k salary (aligned with current Tech Lead banding, with potential for review) Hybrid working / 3 days per week on-site in either Liverpool or Leeds Opportunity to work with high-profile Shopify clients (including leading F1 and fashion brands) and on a new in-house Shopify theme Clear growth opportunities within a fast-growing, recently merged, Shopify Platinum agency (with proven internal progression from Mid Dev to Department Head) JBRP1_UKTJ
Dec 16, 2025
Full time
Shopfy Technical Lead The Technical Lead will be joining a high-performing, fast-growing Shopify development team within my client. This team partners closely with leading e-commerce brands to design, build and optimise high-impact Shopify experiences that drive performance, reliability and growth. As part of this role, you will act as a senior, floating technical expert across multiple Agile squads, owning complex technical solutions and being the go-to problem solver for critical client work. You will work closely with developers, delivery managers and the Head of Shopify to shape technical approaches, review and validate solutions, support new theme development, and step into key client conversations when issues arise to ensure we deliver robust, scalable Shopify solutions. Salary: £50,000-£55,000 per annum Location: Leeds or Liverpool (3 days per week on-site) Main responsibilities In this role you will act as a senior technical leader within the Shopify department: Owning the technical delivery of complex Shopify projects and retainer work across multiple squads, ensuring high-quality, scalable solutions Collaborating closely with developers, delivery managers and the wider solutions team to review scopes, validate feasibility, and define robust technical approaches Serving as a floating technical resource across squads, stepping into priority work, unblocking teams and resolving urgent client issues when needed Leading technical discussions with clients, joining key calls to explain solutions, address concerns and demonstrate senior technical ownership Staying on top of Shopify updates and ecosystem changes, proactively sharing insights with the team and guiding how they are adopted in our stack Providing hands-on development support (primarily Liquid/Shopify, with React and PHP/Laravel or Symfony as beneficial), setting best practices and coding standards Acting as the right hand to the Head of Shopify, giving clear, proactive communication on risks, opportunities, team challenges and technical improvements Mentoring and supporting engineers within the squads, helping to grow internal capability and, where relevant, supporting the progression of future technical leaders Desired Experience Extensive commercial experience working with Shopify day in, day out, with a deep understanding of its ecosystem, features, and latest updates. Strong hands-on development skills with Shopify's core technologies (Liquid, front-end JavaScript/React); experience across both front-end and back-end (PHP/Laravel) is highly desirable. Proven track record operating at senior/lead level in an engineering team, owning complex pieces of work and being the 'go-to' technical problem solver. Experience working in an agency or multi-client environment, confidently handling BAU/retainer work as well as larger projects and platform initiatives (e.g. new theme development). Comfortable acting as a floating technical resource across multiple squads, quickly picking up unfamiliar codebases, clients, and domains. Strong grasp of modern development workflows and tooling (e.g. Git, Jira, Figma) and of Agile ways of working within cross-functional squads. Effective & proactive communicator - able to translate complex technical topics for non-technical stakeholders, lead client-facing conversations, and keep leadership informed without being asked. Bonus Experience Strong PHP Laravel and/or Symfony experience to help bridge work across our wider engineering teams. Experience working in digital agencies or eCommerce environments with multi-squad setups. Familiarity with Figma and modern design-to-development workflows. Previous exposure to client-facing technical roles, solution design, or pre-sales support. Experience mentoring developers or acting as a go-to technical reference within a team. What's on Offer Up to £55k salary (aligned with current Tech Lead banding, with potential for review) Hybrid working / 3 days per week on-site in either Liverpool or Leeds Opportunity to work with high-profile Shopify clients (including leading F1 and fashion brands) and on a new in-house Shopify theme Clear growth opportunities within a fast-growing, recently merged, Shopify Platinum agency (with proven internal progression from Mid Dev to Department Head) JBRP1_UKTJ
AI Architect (Cloud GCP)
Datatonic City, London
Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in cloud & AI,driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As a Cloud Architect you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation machine learning products. This is an excellent opportunity for an experienced professional in cloud technologieswho would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is client facing, working closely with business and technical influencers, and will require a technical background but the ability to turn the technical, into something digestible for clients. Successful candidates will bring multiple years' experience with cloud platforms, preferably with Google Cloud. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday: 25 days plus bank holidays (obviously!) Health Perks: Private health insurance (Vitality Health) and Smart Health Services Fitness & Wellbeing: 50% gym membership discounts (Nuffield Health, Virgin Active, Pure Gym). Hybrid Model: A WFH allowance to keep you comfortable. Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: (Auto-enrollment after probation period. 3% employer contributions raising 1% per year of service to a max of 10%) Life Insurance: (3 x your base salary!) Income Protection: (up to 75% of base salary, up to 2 years) Cycle to Work Scheme Tech Scheme Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level.
Dec 16, 2025
Full time
Shape the Future of AI & Data with Us At Datatonic, we are Google Cloud's premier partner in cloud & AI,driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform. By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world. Your Mission As a Cloud Architect you will shape the architecture for key projects. You'll be engaging with our customers and prospects to provide pre & post sales architectural advice and thought leadership for machine learning, analytics, and data migration projects. In addition to that, you will be helping us to build out the architectural side of our next-generation machine learning products. This is an excellent opportunity for an experienced professional in cloud technologieswho would like to work as part of a team of experts in the fields of AI and data, as a subject matter expert in solution/cloud architecture. The role is client facing, working closely with business and technical influencers, and will require a technical background but the ability to turn the technical, into something digestible for clients. Successful candidates will bring multiple years' experience with cloud platforms, preferably with Google Cloud. Ideally, you'll have served as an SME in designing and migrating applications to live in the cloud, working with complex cloud deployments, and being adept at the design and implementation of complex platforms. What You'll Do Innovative Technology Work: Utilise cutting-edge, scalable cloud and data processing technologies to develop advanced solutions for customers. Project Leadership: Oversee the design and implementation of enterprise-scale Data and AI projects. Technical Thought Leadership: Introduce innovative ideas and approaches to enhance Datatonic's capabilities and methodologies. Team and Architecture Development: Shape the architecture team and mentor team members while promoting technical excellence. Sales Support: Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for challenging requirements. Solution Development: Partner with GTM teams to create and refine new market-ready solutions with a focus on technical leadership and governance. Customer Engagement: Conduct architecture reviews for key clients, delivering actionable recommendations to senior stakeholders. Technical Best Practices: Define and embed best practices into project delivery, ensuring quality and consistency across initiatives. Knowledge Sharing: Contribute to Datatonic's internal knowledge base, including technical collateral and thought leadership materials. Agile Collaboration: Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, and data engineers. Tech Partner Collaboration: Collaborate closely with partners such as Google Cloud, Tableau, and Looker to leverage their technologies effectively. Mentorship and Leadership: Guide team members, fostering a culture of growth and innovation. What You'll Bring Proven Expertise: Hands-on experience in designing and implementing large-scale big data cloud architectures. End-to-End Ownership: Demonstrated ability to manage projects from conception to completion, employing creative and practical solutions. Technical Prowess: Strong analytical skills with a focus on innovation and technical excellence. Effective Communication: Exceptional verbal and written communication skills, with an eye for detail and the ability to deliver authoritative presentations and proposals. Stakeholder Management: Skills in developing and maintaining relationships with key external stakeholders at various organizational levels. Pre-Sales Experience: Extensive experience in technical pre-sales, with the ability to champion and promote innovative, disruptive proposals. Holistic Cloud Expertise: Comprehensive knowledge of end-to-end production-grade cloud technologies, covering areas such as data, security, and networking. Container Technology Experience: Proficiency in working with container technologies and leveraging them effectively in projects. Programming Proficiency: Multiple years of experience in programming languages such as Python, Java, and SQL, with a focus on building scalable, high-performance code. Solution Delivery: Demonstrated experience in delivering scalable, robust, and high-performing solutions to meet business needs. Bonus Points If You Have: Certifications: Google Cloud or AWS Certified Solutions Architect certification. ETL and Data Pipeline Expertise: Experience with ETL tools and Hadoop-based technologies (e.g., Spark) and/or batch/streaming data pipelines such as Beam and Flink. Data Architecture: Proven ability in designing and building data lake and data warehouse solutions with technologies like BigQuery, Azure Synapse, Redshift, Oracle, Teradata, etc. Analytics Tools: Experience creating analytical products using tools such as Looker, Tableau, Data Studio, PowerBI, or Qlik. Agile Methodologies: Familiarity with Agile frameworks, including Scrum. Data Science Knowledge: Basic understanding of topics like machine learning, data mining, statistics, and data visualisation, with some practical experience preferred. Open-Source Contributions: History of contributions to open-source projects, showcasing collaboration and innovation. What's in It for You? We believe in empowering our team to thrive, with benefits including: Holiday: 25 days plus bank holidays (obviously!) Health Perks: Private health insurance (Vitality Health) and Smart Health Services Fitness & Wellbeing: 50% gym membership discounts (Nuffield Health, Virgin Active, Pure Gym). Hybrid Model: A WFH allowance to keep you comfortable. Learning & Growth: Access to platforms like Udemy to fuel your curiosity. Pension: (Auto-enrollment after probation period. 3% employer contributions raising 1% per year of service to a max of 10%) Life Insurance: (3 x your base salary!) Income Protection: (up to 75% of base salary, up to 2 years) Cycle to Work Scheme Tech Scheme Why Datatonic? Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn't just encouraged - it's embedded in everything we do. If you're ready to inspire change and deliver value at the forefront of data and AI, we'd love to hear from you! Are you ready to make an impact? Apply now and take your career to the next level.
Triple Point
Head of Business Systems
Triple Point
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Dec 16, 2025
Full time
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
UAT Test Lead
Systems Accountants
UAT Test Lead Surrey (4 days per week in office) 3 months (scope to extend) £500pd (inside IR35) SystemsAccountants are working with a manufacturing firm based in Surrey to source a UAT Test Lead to support in delivering User Acceptance Testing for their ERP system implementation. The role will focus on confirming that the system meets business expectations and aligns with the defined requirements and approved design scope. A crucial aspect of the role is ensuring active engagement and participation from all relevant business areas throughout the testing process. Role responsibilities Define UAT Criteria & Test Scenarios: Establish clear acceptance standards and collaborate with business stakeholders to create test scenarios that reflect core processes, integrations, and key non-functional requirements. Prepare Test Environment & Data: Ensure all necessary test data is complete, accurate, and ready within the testing environment before execution begins. Coordinate Test Activities: Develop the UAT schedule, secure participation from the appropriate business users, and confirm they receive sufficient guidance or training ahead of testing. Track Testing Progress & Defects: Monitor execution against the plan, log and categorise issues, and oversee re-testing activities while working with the implementation partner on defect resolution. Document Outcomes & Report Status: Maintain all test records and approvals, and provide clear reporting on test progress, defect trends, and alignment of the solution to business requirements. Role requirements Demonstrated experience leading User Acceptance Testing for ERP systems, ideally including SAP S/4HANA Public Cloud. Holds a degree (or equivalent qualification) in a technical, engineering, or related field. Skilled in presenting information clearly and engaging with business stakeholders. Focused on achieving outcomes and committed to delivering high-quality results. Adaptable and comfortable adjusting to shifting priorities or project demands. Excellent planning and coordination skills, with the ability to manage competing tasks. Competent user of Microsoft Office tools, including Excel, Word, PowerPoint and Project. Eligible to obtain Security Clearance (SC).
Dec 16, 2025
Full time
UAT Test Lead Surrey (4 days per week in office) 3 months (scope to extend) £500pd (inside IR35) SystemsAccountants are working with a manufacturing firm based in Surrey to source a UAT Test Lead to support in delivering User Acceptance Testing for their ERP system implementation. The role will focus on confirming that the system meets business expectations and aligns with the defined requirements and approved design scope. A crucial aspect of the role is ensuring active engagement and participation from all relevant business areas throughout the testing process. Role responsibilities Define UAT Criteria & Test Scenarios: Establish clear acceptance standards and collaborate with business stakeholders to create test scenarios that reflect core processes, integrations, and key non-functional requirements. Prepare Test Environment & Data: Ensure all necessary test data is complete, accurate, and ready within the testing environment before execution begins. Coordinate Test Activities: Develop the UAT schedule, secure participation from the appropriate business users, and confirm they receive sufficient guidance or training ahead of testing. Track Testing Progress & Defects: Monitor execution against the plan, log and categorise issues, and oversee re-testing activities while working with the implementation partner on defect resolution. Document Outcomes & Report Status: Maintain all test records and approvals, and provide clear reporting on test progress, defect trends, and alignment of the solution to business requirements. Role requirements Demonstrated experience leading User Acceptance Testing for ERP systems, ideally including SAP S/4HANA Public Cloud. Holds a degree (or equivalent qualification) in a technical, engineering, or related field. Skilled in presenting information clearly and engaging with business stakeholders. Focused on achieving outcomes and committed to delivering high-quality results. Adaptable and comfortable adjusting to shifting priorities or project demands. Excellent planning and coordination skills, with the ability to manage competing tasks. Competent user of Microsoft Office tools, including Excel, Word, PowerPoint and Project. Eligible to obtain Security Clearance (SC).
Service Delivery Manager (6 months Fixed Term Contract)
Boxxe Group Hemel Hempstead, Hertfordshire
Service Delivery Manager (6 months Fixed Term Contract) Hemel Hempstead, England, United Kingdom For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. This role sits within the Boxxe Group, specifically CAE. While the position is advertised under Boxxe, the successful candidate will work in a hybrid arrangement, primarily based at CAE's headquarters in Hemel Hempstead. As a Service Delivery Manager, your mission is to ensure the seamless delivery of high quality services to CAE's contract customers by overseeing key functions within the Service Department. You will own the performance of assigned contracts, working closely with the Service Desk and NOC to drive service improvements and enhance profitability. This customer facing leadership role involves managing expectations across the business, leading Service Delivery Analysts, and supporting a wider portfolio of accounts while retaining ownership of all service deliverables for your customers. Additionally, you will manage embedded Service Desk teams within nominated accounts, ensuring service performance and continuous improvement remain at the forefront of operations. What you'll be doing Own Managed Service Contract performance and ensure CAE NOC/Service Desk meets contractual and customer expectations. Manage Request, Change, and Escalation processes; drive accurate reporting and service improvements. Define, negotiate, and monitor SLAs; investigate breaches and implement corrective actions. Lead major incident communications and coordinate resolution efforts. Act as primary escalation point for customer IT issues; build strong relationships with service owners and customers. Oversee Service Delivery teams (NOC/Service Desk) to ensure compliance with processes and methodologies. Champion service considerations in projects to minimize impact on contracts. Conduct regular Service Delivery performance reviews with customers and document actions. Review and monitor change requests; attend CAB meetings as needed. Provide accurate management reporting and maintain effective cross team communication. Line manage Service Delivery Analysts and embedded Service Desk teams, including PDRs and skill development. Implement best practice Service Desk support function and support service transition for new or enhanced contracts. Ensure customers understand service scope and provide accurate service information to operations. Assist Account Director with contract renewals and identify new service opportunities What experience we think you'll need Understanding of IT outsource Services Strong understanding of ITIL, particularly Service Improvement. Proven ability to analyze data and implement performance improvements pragmatically. Understanding of sales cycles and their impact on service delivery. Broad knowledge of IT technologies (Networking, Server, Storage, Desktop). Experienced Service Management professional with a track record in large scale environments. Previous experience as a Team Lead or Manager, or demonstrable ability to lead virtual teams. Skilled in managing third party vendors and services. Expertise in incident management, escalation procedures, and related disciplines. Excellent leadership and people management skills. In depth knowledge of ITIL disciplines. At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. Boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Dec 16, 2025
Full time
Service Delivery Manager (6 months Fixed Term Contract) Hemel Hempstead, England, United Kingdom For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. This role sits within the Boxxe Group, specifically CAE. While the position is advertised under Boxxe, the successful candidate will work in a hybrid arrangement, primarily based at CAE's headquarters in Hemel Hempstead. As a Service Delivery Manager, your mission is to ensure the seamless delivery of high quality services to CAE's contract customers by overseeing key functions within the Service Department. You will own the performance of assigned contracts, working closely with the Service Desk and NOC to drive service improvements and enhance profitability. This customer facing leadership role involves managing expectations across the business, leading Service Delivery Analysts, and supporting a wider portfolio of accounts while retaining ownership of all service deliverables for your customers. Additionally, you will manage embedded Service Desk teams within nominated accounts, ensuring service performance and continuous improvement remain at the forefront of operations. What you'll be doing Own Managed Service Contract performance and ensure CAE NOC/Service Desk meets contractual and customer expectations. Manage Request, Change, and Escalation processes; drive accurate reporting and service improvements. Define, negotiate, and monitor SLAs; investigate breaches and implement corrective actions. Lead major incident communications and coordinate resolution efforts. Act as primary escalation point for customer IT issues; build strong relationships with service owners and customers. Oversee Service Delivery teams (NOC/Service Desk) to ensure compliance with processes and methodologies. Champion service considerations in projects to minimize impact on contracts. Conduct regular Service Delivery performance reviews with customers and document actions. Review and monitor change requests; attend CAB meetings as needed. Provide accurate management reporting and maintain effective cross team communication. Line manage Service Delivery Analysts and embedded Service Desk teams, including PDRs and skill development. Implement best practice Service Desk support function and support service transition for new or enhanced contracts. Ensure customers understand service scope and provide accurate service information to operations. Assist Account Director with contract renewals and identify new service opportunities What experience we think you'll need Understanding of IT outsource Services Strong understanding of ITIL, particularly Service Improvement. Proven ability to analyze data and implement performance improvements pragmatically. Understanding of sales cycles and their impact on service delivery. Broad knowledge of IT technologies (Networking, Server, Storage, Desktop). Experienced Service Management professional with a track record in large scale environments. Previous experience as a Team Lead or Manager, or demonstrable ability to lead virtual teams. Skilled in managing third party vendors and services. Expertise in incident management, escalation procedures, and related disciplines. Excellent leadership and people management skills. In depth knowledge of ITIL disciplines. At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. Boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Sky
IAM Systems Engineer (One Identity)
Sky Currie, Midlothian
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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