23276 jobs found

Head AV Technician/ Project Manager-£30,000 + Bonus- Manchester The Role Do you have the technical expertise to deliver outstanding audio-visual experiences? Are you confident managing projects from concept to completion? If so, we have an exciting opportunity for you. We are looking for a skilled and proactive Head AV Technician/Project Manager to lead the technical delivery of events and installati click apply for full job details

White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Our client, a lead in automotive insurance claims management, are seeking an Warranty Claims Auditor to join their UK auditing team. The clients head office is based in Oxford, but as the role is predominantly in the field they're open to applications from candidates across the South click apply for full job details

Head of Listen to Families (London) Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve-for prisoners, families, the NHS, and the criminal justice system as a whole. That's where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we've gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience-ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action-working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team-a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage. What We're Looking For We need a strategic thinker, a powerful communicator, and a fearless advocate. You'll have: • Experience leading service user involvement or public voice programmes. • A deep understanding of the criminal justice system, prison healthcare, or both. • The ability to engage with families from diverse backgrounds-understanding their struggles, frustrations, and hopes. • Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. • We strongly encourage applications from people with lived experience-whether you've had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job-it's an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you. Join us. Be the voice that makes a difference. Apply today. Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC. REF-

Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Salary: Total Reward up to £25,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave increasing to 35 days' with length of service + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of childr click apply for full job details

Comms, Events and Support Manager - Houghton Regis As the Comms, Events and Support Manager you will work closely with the Premier Inn & Restaurants Ops Planning Manager to streamline operations and ensure smooth communication across teams. You'll drive the adoption of new technologies like O365 and Viva, making sure everyone stays connected and informed. We're Whitbread the 35,000 people supporting our brands every day. The ones sourcing the nation's favourite breakfast, plating up family favourites, and the great night's sleep guaranteed people. We're also always preparing for new openings, looking ahead and revamping our online presence. We do it for our guests, and it's the details that keep them returning time and time again Package: From £52,000 + 30% company performance bonus Contract Type: Full-Time and Permanent Location: Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office. Why You'll Love It Here Healthcar e: Individual & Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Check out all our benefits here: What you'll be doing: You will manage and own a central operations communications function to ensure all site facing activity is communicated in an engaging, relevant and timely style. You'll assist with the creation and implementation of an annual internal communications plan / strategy in coordination with operational planning across our multi-site business and assist with the writing/managing and creation of Ops communications, including daily/weekly/monthly updates as required. Liaise with stakeholders to produce internal communications objectives in line with business activity. Provide project support and ownership (as required) for PI&R projects from a communications perspective whilst leading regular National Events to engage and connect our teams with all the messages they need. Support the development of two-way communication from sites to Support Centre, defining the processes around any necessary change requirements and work collaboratively with internal communication teams to ensure core messages aligned and delivered. Establish a range of measurement and feedback techniques to drive continuous improvements. Leading a team who support our Regional teams with their administration and keeping them all on track What you'll need: Extensive experience of leading, writing and reviewing communication delivery across different channels, including across BAU Operational comms and Project Adaptability across different technology to deliver messaging - SharePoint, Access groups, Teams Live events and calls Stakeholder and matrix management skills - able to connect messaging from team members in site through to Ex Co members ( ability to cope with high pace and demanding needs). Project Planning Handling large amounts of information and presenting data and messaging in an easy to understand formats Digital knowledge of O365 suite Be part of our Central Operations Team at Whitbread Meeting our ambitious goals to expand and reach new locations across the Globe requires serious planning. It means analysing every little detail, spotting and overcoming barriers and working towards our ambitious plans. With a lot of doing to be done, you can be part of making big change happen across the globe. Bring your drive and enthusiasm, and we'll welcome you in.

Assistant Buyer - Residential Developer Rugby 35,000 Office-Based Permanent I'm working with a privately owned residential developer with a reputation for delivering quality , design-led homes . As their pipeline continues to grow, they're looking for an Assistant Buyer to join their Commercial team at their Rugby Head Office . You'll be supporting the Chief Buyer and Buyer , getting hands-on with procurement across multiple live sites. This is a great opportunity for someone with 2+ years' buying or procurement experience in construction who's ready to grow with a busy, high-performing team. The Role: Assist with buying materials, plant and services for residential projects Issue enquiries and POs, manage delivery schedules Liaise with suppliers and site teams Maintain procurement records and admin Support pricing, quotes and negotiation What You'll Need: 2+ years' experience in a buying/procurement role (ideally in residential or construction) Strong communication and organisational skills Confident using Microsoft Office Proactive attitude and team player What's on Offer: 35,000 salary Friendly, professional team with clear progression Office-based in Rugby Work on high-quality, well-designed developments Interested? Please apply today

A genuinely unique opportunity for a qualitative researcher who wants to utilise their knowledge and expertise in a different way. No more running around doing lots of fieldwork. You will be a client advisor and product developer in this exciting new generation business. Their tech is making waves and is quickly being adopted in the commercial sectors for all sort of clients who own brands. Using your qual training and instincts to help clients work with a self-serve AI enhanced platform you will bring your expertise to the process and help your clients extract maximum value from the product. You'll work with the CEO and Head of Growth supporting on proposals and then be the customer's main day-to-day contact point from onboarding and you will own the new business opportunities this presents outright. You will deliver best in class proactive customer success strategies to support clients on live projects to maximise their experience and make your relationships as sticky as possible. Over time this will help develop and enhance the platform so you will be helping develop the product. You will feed into your tech team to make sure the product evolution is right on point. You will run workshops to define a new direction. You will ensure the onboarding experience is as good as it can be for clients and drive retention and development. You should be excited about building a new way of doing research and be an early adopter with technology.

Head of Fundraising and Development Be part of a Wilder Future To help create a wilder future for Staffordshire, we are seeking a driven and passionate Head of Fundraising and Development who can develop and deliver a fundraising strategy to significantly grow our income. Join an organisation that protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world. Position: Head of Fundraising and Development Location: Staffordshire/Hybrid (3 days per week in the office) Hours: Full time 35 hours per week Salary: £50,000 per annum Contract: Permanent Closing Date: 9am on the 7th May Interview Date: The first-round of interviews will be held online on 16th May. The second round of interviews will be held in person at the Wolseley Centre, during the week of the 19th May. The Role Staffordshire Wildlife Trust had an income of £4.7m in year ending March 2024, and this has grown again in the last 12 months. To push ahead with the Trust s vital work to restore the natural environment across Staffordshire, and to meet the strategic goals by 2030, the Trust needs to increase its revenue substantially. You ll be leading a dedicated fundraising and communications team currently made up of 10 staff but set to grow. This position is a new one, and one of the key recommendations of a fundraising research assignment conducted at the end of 2024. The Head of Fundraising and Development will report to the Chief Executive and be a member of the Senior Leadership Team. Key tasks include: • Develop and implement a five-year fundraising strategy • Develop a fundraising culture across the Trust • Co-develop bottom-up, evidence-led income forecasts with your team and relevant Senior Leadership Team members • Take overall responsibility for all fundraising • Oversee the exploration of new income generating opportunities • Oversee the management of all fundraising systems/processes (fundraising database and financial information) • Be responsible for all internal and external communications • Embed a culture of high performance amongst the team. About You The Head of Fundraising and Development role is a unique opportunity for an ambitious and innovative fundraising professional to develop and deliver a comprehensive fundraising strategy. You will be an effective leader, comfortable delegating authority in areas where you have less expertise to the experts in your team. An inspiring leader, you will have exceptional people management skills, with the ability to influence at all levels. You should be willing to work flexibly as your team requires it, this may involve working at events outside of normal hours to support your team. You will have experience of: • Growing voluntary income in charities across a range of channels • Successful fundraising across grants (charitable trusts, the National Lottery and Landfill Communities Funding), companies, individual giving, major donors and legacies • Managing membership schemes and an understanding of generating income from Trading activities would be an advantage • Change management, and an understanding that sustainable change requires taking people with you, and that this requires consultation, patience, flexibility and adaptability • Developing, implementing and evaluating strategy across a range of income streams will be business as usual for you. Your experience should be heavily-weighted towards fundraising rather than communications, although an understanding of communications and how it supports fundraising, is essential. This is a UK-based post and applicants must be living in and have the right to work in the UK. Benefits include: • 10% Non-contributory Pension • Employee Assistance Programme • Life Assurance • Salary Sacrifice schemes for cycle to work and Electric vehicles • 25 Days basic holiday allowance, plus bank holidays, and extra Christmas leave • 15% discount in our cafe • PPE and uniform provided as required The Organisation Join the county s leading conservation charity, committed to protecting wildlife and inspiring a life-long love of nature. Our climate is in crisis and nature needs our help, but together we can make a difference. The 50-year vision is for a thriving county with wildlife at its heart, which everyone enjoys, values and wants to play their part in protecting and improving. Staffordshire Wildlife Trust invests in people and culture and is committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. There is also a range of benefits such as flexible working and an employee assistance programme. You may also have experience in areas such as Fundraising, Fundraising and Development, Head of Fundraising, Head of Fundraising and Development, Director of Fundraising, Director of Fundraising and Development, Income Generation, Wildlife, Conservation. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

designate head chef full time three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection - we call it be you, be wagamama . with over 165 restaurants , we are looking for a designate head manager to join us on our continuous journey to nourish us all from bowl, to soul the role as a designate head chef you'll inspire your team to go the extra mile for our guests, keeping expectations + standards high. you will be continuously coaching + developing your team to be the best they can be whilst driving performance and deliver amazing results if you prioritise cultivating a positive + inclusive work culture through emotional intelligence, inspiration, and effective delegation. your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship are dedicated to excellence in guest experience, ensuring every dish is prepared to exceptional standards whether through your own efforts or by equipping your team with the necessary skills and mindset are experienced in ensuring your kitchen's food, health and safety standards are spotless, understanding the financial performance of a kitchen including gross profit, stock control + labour costs, spotting opportunities and proactively focus on building and nurturing your team, from recruitment to ongoing development, you are committed to fostering personal and professional growth among your team members you care about creating an inclusive environment where your team feel respected + that they belong, allowing them to nourish + flourish in their role and career a forward-thinking problem solver, able to think on your feet and make quick decisions we'd love to hear from you wok's in it for you bonus scheme - up to £8,000 a year bonus opportunity access up to 30% of your earnings before pay day with wagestream wagamama food allowance private medical insurance free food on shift - yes anything from our menu! plus 50% outside of work to treat your friends + family an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay) be the first to experience our brand-new menus dry-cleaned chef whites provided every shift wagamama parties throughout the year with vip guests be known nationwide as a wok star- our national recognition programme in addition to this, we offer all the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards be you be wagamama wagamama is proudly part of disability confident

Senior Partnerships & Philanthropy Manager We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery a brand new strategy for high-value giving. Position: Senior Partnerships & Philanthropy Manager Location: Hybrid with occasional travel to Warwick, London, Birmingham Salary: £50,000 - £55,000 per annum Hours: Full Time 35 hours per week Contract: Permanent Closing Date: Monday 21st April Interview: W/C 28th April The Role As Senior Partnerships & Philanthropy Manager you will role model first class relationship management, hold a portfolio of high profile relationships across partnerships and philanthropy. You will work closely with the Assistant Director of Fundraising (Philanthropy & Partnerships) to drive high-value fundraising strategies, manage strategic partnerships, and lead a motivated team. You will oversee income generation, ensure best-in-class partnership management, and play a vital role in operational planning and stakeholder engagement. Key Responsibilities • Lead, mentor, and manage the Partnerships & Philanthropy team to achieve ambitious income targets. • Develop and implement high-value fundraising strategies to support both restricted and unrestricted income. • Manage a portfolio of key relationships and strategic partnerships, ensuring exceptional stewardship. • Oversee pipeline management, prospect research, and strategic fundraising priorities. • Work closely with finance to manage VAT, Gift Aid, and GDPR compliance. • Create compelling fundraising materials, reports, and engagement strategies. • Collaborate with senior leadership and external stakeholders to advance strategic partnerships. • Ensure all fundraising activities align with best practices, regulations, and data protection policies. • Represent the organisation at key meetings and sector events, bringing insights to enhance fundraising efforts. About You As Senior Partnerships & Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy and corporate giving, you excel at building strong relationships and delivering impactful fundraising strategies. Essential skills and experience include: • Experienced fundraiser with expertise in partnerships and philanthropic giving. • Proven success in securing and managing six-figure partnerships. • Strong relationship manager with experience working with senior staff, volunteers, and stakeholders. • Knowledgeable in philanthropy with insight into donor motivations, giving mechanisms, and trends, particularly in the health charity sector. • Skilled project manager able to balance multiple priorities and collaborate across teams. • Effective leader with line management experience, capable of motivating and supporting a busy team. • Financially proficient with experience in budgeting, Excel, and CRM/database management. • Excellent communicator with strong written and verbal skills. • Highly organised and detail-oriented, committed to delivering results. Benefits Include: • 10% Employers Pension Contribution • 28 days annual leave plus Bank Holidays as a minimum • Flexible Working • 2 hours per week Wellbeing time out for full time staff • Apprenticeships, training and development opportunities • Health Cash Plan • Company Rewards • Plus many more great staff benefits! Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4. Equality and Diversity The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic. Other roles you may have experience of could include Head of Partnerships & Philanthropy, Senior Fundraising Manager, Strategic Partnerships & Philanthropy Lead, Corporate & Philanthropy Fundraising Manager, Senior Manager - Partnerships & Major Giving, Head of Corporate & Philanthropy Fundraising, Senior Relationship Manager, Major Gifts & Partnerships Manager, Senior Development Manager, Director of Partnerships & Philanthropy. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

£18.27 - £18.51 per hour Full-time - 37 hours per week - Weekdays and alternate weekends required Quantum Care is a not for profit company providing high quality care services for over 2,000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisti click apply for full job details

Director of Partnerships Are you successful in securing high-value corporate partnerships and scaling income streams? We are seeking an ambitious and strategic Director of Partnerships to lead corporate engagement and drive income growth for a national charity supporting care-experienced young people. Position: Director of Partnerships Salary: £45,000 - £60,000 (DOE) Location: Hybrid - Head Office at Crewe Hall, Crewe Contract: Permanent, Full-time Closing Date: Monday 21st April Interviews (first stage): Tuesday 6th May - Afternoon onwards - Online Interviews (second stage): Tuesday 13th May 2025 - in person You are invited to join the Director of Partnerships online briefing on Tuesday 15th April :00-12:45pm About the Role This newly created role reports directly to the CEO and is instrumental in shaping and executing the charity's first-ever structured corporate engagement strategy. You will be responsible for developing key business relationships, securing strategic partnerships, generating opportunities for young people and sustainable income streams to support their mission. Key responsibilities include: • Developing a Corporate Partnerships Strategy - Creating the vision, framework, and tools to establish a best-in-class function. • Building High-Impact Relationships - Engaging corporate partners to align with their CSR and ESG objectives. • Driving Revenue Growth - Securing funding through sponsorships, commercial collaborations and grants. • Leading Negotiations & Contract Management - Managing partnerships from inception to execution. • Overseeing Fundraising Activities - Working alongside our bid-writing service to maximise income opportunities. • Scaling for Long-Term Success - Laying the foundation for a sustainable and scalable partnerships model. This is an exciting opportunity to build something from the ground up, creating transformational partnerships that make a lasting impact. About You We are looking for a dynamic leader with a proven track record in securing high-value partnerships. You will have: • A strong background in corporate partnerships or business development • An entrepreneurial mindset - someone who thrives in building something new. • Strategic and commercial acumen - the ability to see the big picture while driving hands-on execution. • Excellent relationship-building skills - confident engaging with FTSE 100 boardrooms and young people alike. • A passion for social change - a genuine belief in empowering young people leaving care. Charity sector experience is beneficial but not essential - we welcome candidates from corporate, sales, and commercial partnership backgrounds. About the Organisation Leaving care at 16-18 can be daunting. Many young people face isolation, housing instability, and unemployment. The charity works with Local Authorities to enable them to provide essential support so that young people can transition successfully into independent living. Since 2015, the House Project community has grown to 950 young people, with 515 securing stable housing without a single eviction or tenancy breakdown. NHP have a strong reputation in the public sector and are now ready to expand corporate partnerships to create new opportunities and ensure long-term sustainability. Other roles you may have experience in could include: Head of Partnerships, Corporate Partnerships Manager, Business Development Director, Head of Fundraising, CSR Manager, Strategic Partnerships Lead, Commercial Partnerships Director, etc. We welcome applications from all backgrounds. If you require any adjustments during the process, please let us know. The charity is committed to safeguarding young people. The successful candidate will be required to undergo a DBS check.

Head of Finance Educational Establishment Preston Based 1 Day a week from home initially (Potentially increasing to 2 days from home) Monday to Friday 08:00-16:00 (37 Hours per week) £62,704 - £66,906 per annum Job Purpose The Head of Finance plays a key role at the college click apply for full job details

ABOUT THE ROLE The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you. JOB DESCRIPTION Job Title: Fundraising and Communications Executive Location: Hybrid or office-based - OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG. Reports to: Head of Fundraising Contract type: Permanent Hours: Part time (22.5 hours a week) Salary: £13.50-£14.00 per hour JOB PURPOSE The Fundraising and Communications Executive will play a key role in implementing OTR's fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. Specific role duties Supporting the fundraising strategy • Lead on OTR's donor and community fundraiser stewardship through excellent communication and effective relationship management. • Lead on the implementation of fundraising communications across channels. • Responsible for small to medium size trust and grant applications, including horizon scanning • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR's social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Monitor social media platforms to ensure timely and appropriate responses to comments and messages. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support fundraising and training. Email marketing • Support the planning, creation, and delivery of OTR's, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • Create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post. PERSON SPECIFICATION Knowledge, training and qualifications Essential • Understanding of charitable organisations. • Understanding of principles of communications, marketing and fundraising. Desirable • Understanding of issues facing families in Havant and South East Hampshire. Experience Essential • Experience of working in a communications or marketing role. • Experience in planning, creating, and managing digital content across websites, social media, and email marketing. • Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva. • Experience of managing a diverse workload in a busy environment. Desirable • Experience in utilising a CRM database to improve administrative systems. • Experience in creating multimedia content, such as graphics and videos, to enhance digital communications. • Experience in supporting fundraising initiatives, including donor stewardship and relationship management. • Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance. • Experience in upholding and applying brand guidelines in various forms of content. • Experience in communicating expert information/advice to wider audiences. Skills Essential • Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content. • Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email. • Strong time and project management skills. • Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience. • A flexible . click apply for full job details