A fantastic opportunity has arisen for a Head of Cyber Security to join the Pavers & Jones Bootmaker Head Office Team at Northminster Business Park, York on a 12-month Fixed Term Contract. As Head of Cyber Security, you will lead the Pavers cybersecurity strategy, ensuring robust protection against cyber threats, compliance with regulations, and the continuous enhancement of security posture. This role is pivotal in overseeing risk management, incident response, security governance, and technology implementation to safeguard the business. You will lead and create Cyber strategy, collaborating with key partners across the IT and Data teams, and all stakeholders from all other business functions to achieve this. You will challenge the current ways of working, championing the required culture changes that are needed within the business and look for ways to improve on Pavers' goals and objectives. Steering and leading the team towards Cyber Essential Plus /ISO 27001, you will drive results by providing the business with a road map to operational resilience. Key Responsibilities Lead, mentor, and develop the cybersecurity team, ensuring that each member has the necessary skills, resources, and support to effectively protect the business from evolving threats, while also fostering a collaborative and proactive security culture across all departments. Develop and execute the organisation's cybersecurity strategy, ensuring that policies, procedures, and frameworks are aligned with the company's overarching business objectives and adhere to industry best practices and regulatory requirements, such as GDPR, ISO 27001, and Cyber Essentials standards. Evaluate, implement, and manage cybersecurity technologies that enhance our overall security position by strengthening protection mechanisms, improving real-time monitoring capabilities, and leveraging threat intelligence to proactively identify and mitigate potential security risks. Develop and maintain an effective incident response plan, ensuring that the business is well-prepared to detect, respond to, and recover from cyber threats in a timely and efficient manner, while also conducting regular testing and refining processes to enhance resilience. Conduct a comprehensive IT infrastructure review and capability analysis, identifying potential vulnerabilities, gaps, and areas for improvement to ensure that security measures remain robust and aligned with modern technological advancements. Secure and implement cloud-based security measures with a primary focus on Azure, ensuring that all configurations follow best practices for access control, encryption, and threat detection, while also leveraging experience in multi-cloud environments to support a flexible and resilient security architecture. Document and embed data classification, retention, and lifecycle management policies, ensuring that sensitive data is appropriately categorised, securely stored, and retained in accordance with compliance requirements, while also implementing strategies to manage data throughout its entire lifecycle securely. Manage relationships with third-party security vendors, ensuring that all external security solutions align with our security objectives, while also evaluating new security products to assess their effectiveness, scalability, and ability to integrate seamlessly into existing security frameworks. Define, communicate, and train employees on their responsibilities and ownership for information security, ensuring that security awareness is embedded at all levels of the business, and providing targeted training programmes that empower staff to recognise and respond appropriately to security risks. Implement secure system configurations across the organisation, including the deployment of Single Sign-On (SSO) for streamlined authentication, Multi-Factor Authentication (MFA) to enhance access control, and endpoint protection measures to safeguard devices against malware, phishing, and other cyber threats. Establish and maintain a centralised risk register, tracking security risks across the organisation and developing structured risk treatment and mitigation plans that prioritise critical threats while ensuring ongoing risk assessments and continuous improvement of security controls. Embed a security response plan within the organisation, ensuring that all key stakeholders are trained and engaged in regular security incident drills, penetration testing exercises, and tabletop simulations to enhance preparedness and response effectiveness in the event of a cyberattack. Advise senior leadership and key stakeholders on cybersecurity risks, trends, and best practices, providing clear and actionable insights that enable informed decision-making, while also ensuring that cybersecurity considerations are integrated into broader business strategies to enhance overall resilience. About You Great people leader - exemplary people leadership, skilled at building and guiding high-performing teams of experts, fostering an inclusive culture through personal example. Proven ability to build, grow and inspire diverse cross-functional teams. Extensive experience in a senior cybersecurity leadership role, demonstrating the ability to develop, implement, and oversee security strategies that align with business objectives. This includes leading teams, managing budgets, and driving security initiatives across a complex organisational structure. Strong understanding of industry-recognised cybersecurity frameworks, standards, and regulations, such as NIST, ISO 27001, CIS, and GDPR. Experience ensuring compliance, managing risk assessments, and embedding security best practices across an organisation. Hands-on experience in identifying, mitigating, and responding to cybersecurity incidents, including threat detection, vulnerability management, and forensic investigations. A strong background in implementing and managing security technologies to safeguard retail environments, including POS security, supply chain protection, and fraud prevention. Skilled in ethical hacking techniques and penetration testing to proactively assess and strengthen security postures. Experience conducting security assessments, identifying vulnerabilities, and implementing remediation strategies to prevent cyber threats. Ability to engage, influence, and communicate complex security issues effectively to both technical and non-technical stakeholders, including senior leadership. Capable of fostering a security-conscious culture across the organisation through training, awareness, and policy development. A strategic thinker with excellent analytical skills and a proactive approach to cybersecurity challenges. Adept at identifying risks, assessing their potential impact, and implementing robust solutions that enhance security while supporting business continuity and growth. Benefits/Package for our Head of Cyber Security Salary: Competitive, depending on experience Death in Service Free on-site parking Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Discretionary Bonus About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,900 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were recognised as the Second-Best Retailer to work for, and a 3 Employer with 'World Class' levels of workplace engagement by Best Companies in November 2024. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we're committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues' hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today for the role of Head of Cyber Security.
Feb 15, 2025
Full time
A fantastic opportunity has arisen for a Head of Cyber Security to join the Pavers & Jones Bootmaker Head Office Team at Northminster Business Park, York on a 12-month Fixed Term Contract. As Head of Cyber Security, you will lead the Pavers cybersecurity strategy, ensuring robust protection against cyber threats, compliance with regulations, and the continuous enhancement of security posture. This role is pivotal in overseeing risk management, incident response, security governance, and technology implementation to safeguard the business. You will lead and create Cyber strategy, collaborating with key partners across the IT and Data teams, and all stakeholders from all other business functions to achieve this. You will challenge the current ways of working, championing the required culture changes that are needed within the business and look for ways to improve on Pavers' goals and objectives. Steering and leading the team towards Cyber Essential Plus /ISO 27001, you will drive results by providing the business with a road map to operational resilience. Key Responsibilities Lead, mentor, and develop the cybersecurity team, ensuring that each member has the necessary skills, resources, and support to effectively protect the business from evolving threats, while also fostering a collaborative and proactive security culture across all departments. Develop and execute the organisation's cybersecurity strategy, ensuring that policies, procedures, and frameworks are aligned with the company's overarching business objectives and adhere to industry best practices and regulatory requirements, such as GDPR, ISO 27001, and Cyber Essentials standards. Evaluate, implement, and manage cybersecurity technologies that enhance our overall security position by strengthening protection mechanisms, improving real-time monitoring capabilities, and leveraging threat intelligence to proactively identify and mitigate potential security risks. Develop and maintain an effective incident response plan, ensuring that the business is well-prepared to detect, respond to, and recover from cyber threats in a timely and efficient manner, while also conducting regular testing and refining processes to enhance resilience. Conduct a comprehensive IT infrastructure review and capability analysis, identifying potential vulnerabilities, gaps, and areas for improvement to ensure that security measures remain robust and aligned with modern technological advancements. Secure and implement cloud-based security measures with a primary focus on Azure, ensuring that all configurations follow best practices for access control, encryption, and threat detection, while also leveraging experience in multi-cloud environments to support a flexible and resilient security architecture. Document and embed data classification, retention, and lifecycle management policies, ensuring that sensitive data is appropriately categorised, securely stored, and retained in accordance with compliance requirements, while also implementing strategies to manage data throughout its entire lifecycle securely. Manage relationships with third-party security vendors, ensuring that all external security solutions align with our security objectives, while also evaluating new security products to assess their effectiveness, scalability, and ability to integrate seamlessly into existing security frameworks. Define, communicate, and train employees on their responsibilities and ownership for information security, ensuring that security awareness is embedded at all levels of the business, and providing targeted training programmes that empower staff to recognise and respond appropriately to security risks. Implement secure system configurations across the organisation, including the deployment of Single Sign-On (SSO) for streamlined authentication, Multi-Factor Authentication (MFA) to enhance access control, and endpoint protection measures to safeguard devices against malware, phishing, and other cyber threats. Establish and maintain a centralised risk register, tracking security risks across the organisation and developing structured risk treatment and mitigation plans that prioritise critical threats while ensuring ongoing risk assessments and continuous improvement of security controls. Embed a security response plan within the organisation, ensuring that all key stakeholders are trained and engaged in regular security incident drills, penetration testing exercises, and tabletop simulations to enhance preparedness and response effectiveness in the event of a cyberattack. Advise senior leadership and key stakeholders on cybersecurity risks, trends, and best practices, providing clear and actionable insights that enable informed decision-making, while also ensuring that cybersecurity considerations are integrated into broader business strategies to enhance overall resilience. About You Great people leader - exemplary people leadership, skilled at building and guiding high-performing teams of experts, fostering an inclusive culture through personal example. Proven ability to build, grow and inspire diverse cross-functional teams. Extensive experience in a senior cybersecurity leadership role, demonstrating the ability to develop, implement, and oversee security strategies that align with business objectives. This includes leading teams, managing budgets, and driving security initiatives across a complex organisational structure. Strong understanding of industry-recognised cybersecurity frameworks, standards, and regulations, such as NIST, ISO 27001, CIS, and GDPR. Experience ensuring compliance, managing risk assessments, and embedding security best practices across an organisation. Hands-on experience in identifying, mitigating, and responding to cybersecurity incidents, including threat detection, vulnerability management, and forensic investigations. A strong background in implementing and managing security technologies to safeguard retail environments, including POS security, supply chain protection, and fraud prevention. Skilled in ethical hacking techniques and penetration testing to proactively assess and strengthen security postures. Experience conducting security assessments, identifying vulnerabilities, and implementing remediation strategies to prevent cyber threats. Ability to engage, influence, and communicate complex security issues effectively to both technical and non-technical stakeholders, including senior leadership. Capable of fostering a security-conscious culture across the organisation through training, awareness, and policy development. A strategic thinker with excellent analytical skills and a proactive approach to cybersecurity challenges. Adept at identifying risks, assessing their potential impact, and implementing robust solutions that enhance security while supporting business continuity and growth. Benefits/Package for our Head of Cyber Security Salary: Competitive, depending on experience Death in Service Free on-site parking Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Discretionary Bonus About Us At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,900 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were recognised as the Second-Best Retailer to work for, and a 3 Employer with 'World Class' levels of workplace engagement by Best Companies in November 2024. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we're committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues' hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you'd like to know more about, we'd love to hear from you - please apply today for the role of Head of Cyber Security.
If you re skilled at managing and growing accounts and craving a fresh challenge, you re reading the right Ad. Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out? Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients success? Then keep reading - The Role at a Glance: Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT: + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Opportunity: Account Manager This isn t about filling a role it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. Ready to Make Waves? If this sounds like the game-changing move you ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 15, 2025
Full time
If you re skilled at managing and growing accounts and craving a fresh challenge, you re reading the right Ad. Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out? Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients success? Then keep reading - The Role at a Glance: Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT: + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Opportunity: Account Manager This isn t about filling a role it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. Ready to Make Waves? If this sounds like the game-changing move you ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
If you re skilled at managing and growing accounts and craving a fresh challenge, you re reading the right Ad. Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out? Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients success? Then keep reading - The Role at a Glance: Senior Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Senior Account Manager to join the team. We see our Senior Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT: + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Opportunity: Senior Account Manager This isn t about filling a role it s about writing your legacy. What You ll Be Doing: Renew & Re-Sign Existing Customers: Keep the spark alive with our clients! Own the renewal process, fine-tune pricing, and tackle churn risks before they even think about leaving. Upsell & Cross-Sell: Find the aha! moments for clients. Spot ways to add value, introduce game-changing services, and craft proposals that make them say, Yes, we need that! Manage Ongoing Client Relationships: Be the rockstar your clients count on. Solve issues fast, host insightful business reviews, and ensure their goals and our solutions are always in sync. Convert Qualified Leads: Take the baton from Sales Development and run with it. Nail discovery calls, uncover client needs, and close deals with confidence and style. Strategise & Plan Accounts: Map out the road to success for every account. Build growth-driven strategies, keep your pipeline predictions spot-on, and ensure the CRM sings your praises with clean data. Hit Your Targets: Set the bar high and then crush it. Consistently hit your numbers, whether it s a monthly, quarterly, or yearly goal. Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies. Stay Ahead of the Curve: Be the trend whisperer. Track market shifts, know what the competition is up to, and share fresh ideas that keep us ahead of the game. Maintain Compliance & Administrative Accuracy: Keep it clean, precise, and on point. Follow the rules, nail the billing process, and document everything like the pro you are. - Are You The One ? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Own Your Business Like a Boss: Hitting targets isn t just a goal it s your standard. With a stellar track record of renewals and expansions, you turn every account into a success story. Think Big, Act Smart: You don t just focus on today; you re always looking ahead. You see opportunities others miss and craft solutions that deliver lasting value for clients. Master the Art of Connection: Whether it s clients or colleagues, you know how to build trust and keep the momentum going. Your communication skills turn conversations into agreements and ideas into action. Always Leveling Up: You re hungry to improve. Market trends? New insights? Client feedback? You take it all in stride, refining your approach to stay ahead and deliver even bigger wins. - Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. Ready to Make Waves? If this sounds like the game-changing move you ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 14, 2025
Full time
If you re skilled at managing and growing accounts and craving a fresh challenge, you re reading the right Ad. Are you looking for an environment that pushes you to think bigger, close larger, and develop client relationships that truly stand out? Do you want to work somewhere that values your expertise in both renewals and new business, where you can make a genuine impact on clients success? Then keep reading - The Role at a Glance: Senior Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Senior Account Manager to join the team. We see our Senior Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT: + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Opportunity: Senior Account Manager This isn t about filling a role it s about writing your legacy. What You ll Be Doing: Renew & Re-Sign Existing Customers: Keep the spark alive with our clients! Own the renewal process, fine-tune pricing, and tackle churn risks before they even think about leaving. Upsell & Cross-Sell: Find the aha! moments for clients. Spot ways to add value, introduce game-changing services, and craft proposals that make them say, Yes, we need that! Manage Ongoing Client Relationships: Be the rockstar your clients count on. Solve issues fast, host insightful business reviews, and ensure their goals and our solutions are always in sync. Convert Qualified Leads: Take the baton from Sales Development and run with it. Nail discovery calls, uncover client needs, and close deals with confidence and style. Strategise & Plan Accounts: Map out the road to success for every account. Build growth-driven strategies, keep your pipeline predictions spot-on, and ensure the CRM sings your praises with clean data. Hit Your Targets: Set the bar high and then crush it. Consistently hit your numbers, whether it s a monthly, quarterly, or yearly goal. Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies. Stay Ahead of the Curve: Be the trend whisperer. Track market shifts, know what the competition is up to, and share fresh ideas that keep us ahead of the game. Maintain Compliance & Administrative Accuracy: Keep it clean, precise, and on point. Follow the rules, nail the billing process, and document everything like the pro you are. - Are You The One ? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Own Your Business Like a Boss: Hitting targets isn t just a goal it s your standard. With a stellar track record of renewals and expansions, you turn every account into a success story. Think Big, Act Smart: You don t just focus on today; you re always looking ahead. You see opportunities others miss and craft solutions that deliver lasting value for clients. Master the Art of Connection: Whether it s clients or colleagues, you know how to build trust and keep the momentum going. Your communication skills turn conversations into agreements and ideas into action. Always Leveling Up: You re hungry to improve. Market trends? New insights? Client feedback? You take it all in stride, refining your approach to stay ahead and deliver even bigger wins. - Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. Ready to Make Waves? If this sounds like the game-changing move you ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime! Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We operate globally from offices across the UK, US, Netherlands and Nordics. Are you passionate about helping transport organisations design, develop and deploy sophisticated and innovative solutions? We help our clients protect themselves and critical infrastructures from cyber incidents and ensure safe and resilient transportation. The transport sector is rapidly changing with a dramatic increase in interconnectivity and the use of smart technologies to manage and operate our infrastructures. This increases the susceptibility of transport systems to cyber attack, especially as our national infrastructures face an ever-increasing threat. We bring a rich mix of insight and expertise to our clients' challenges by combining our knowledge and experience across transport, utilities and wider critical national infrastructures. Our priority is to build lasting partnerships with our clients. Every organisation wants to improve the way it works and make best use of new technology. Today that means use of digitisation, automation, and artificial intelligence to harness efficiencies and new routes to users, all while ensuring cyber resilience of our critical infrastructures and protecting individuals' data. As we grow our Cyber Transformation capability, we are looking for dynamic and compelling individuals who can help clients understand the potential benefits of trusted digitisation enabled by digital trust and good cyber security. Qualifications Our Digital Trust and Cyber Security (DT&CS) Transport Cyber Resilience specialists understand how to help transport sector clients develop and put into action a digital trust and cyber security strategy that enables them to build the organisation they need for the future, and ensure that it is secure by design. As a Managing Consultant, you will be part of our leadership team, taking new service propositions to the market as well as developing new business and strong client relationships while leading and delivering great work. Essential skills Ability to work with transport and logistics clients, helping them to structure their thinking in order to identify key requirements, challenges, opportunities and aspirations for the organisation. Strong experience and relationships in the transport sector. Accountability for the delivery of technical cyber security engagements and leading multiple engagements on a day-to-day basis. Leading sales and business development initiatives in the transport sector and acting as an integral part of the broader Digital Trust and Cyber Security leadership team. Building and managing excellent networks and client relationships (typically at CIO, CFO, COO, CISO or Head of Technology level) across a range of organisations within the transport sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Strong interpersonal and stakeholder engagement skills at all levels up to Board level and strong network across transport sector leaders. Trusted and respected leader with the ability to build and run a highly effective team that delivers client outcomes and develops the team and individuals. Experience and knowledge of the regulatory environment facing clients; with a particular focus on cyber security and privacy relevant regulations. Qualification such as CISSP, CISM, GISCP, ISA 62443 (or equivalent) preferred. Experience of selling and leading cyber resilience and transformation projects. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family. 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days. Generous company pension scheme. Opportunity to get involved with community and charity-based initiatives. Annual performance-based bonus. PA share ownership. Tax efficient benefits (cycle to work, give as you earn). We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 13, 2025
Full time
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We operate globally from offices across the UK, US, Netherlands and Nordics. Are you passionate about helping transport organisations design, develop and deploy sophisticated and innovative solutions? We help our clients protect themselves and critical infrastructures from cyber incidents and ensure safe and resilient transportation. The transport sector is rapidly changing with a dramatic increase in interconnectivity and the use of smart technologies to manage and operate our infrastructures. This increases the susceptibility of transport systems to cyber attack, especially as our national infrastructures face an ever-increasing threat. We bring a rich mix of insight and expertise to our clients' challenges by combining our knowledge and experience across transport, utilities and wider critical national infrastructures. Our priority is to build lasting partnerships with our clients. Every organisation wants to improve the way it works and make best use of new technology. Today that means use of digitisation, automation, and artificial intelligence to harness efficiencies and new routes to users, all while ensuring cyber resilience of our critical infrastructures and protecting individuals' data. As we grow our Cyber Transformation capability, we are looking for dynamic and compelling individuals who can help clients understand the potential benefits of trusted digitisation enabled by digital trust and good cyber security. Qualifications Our Digital Trust and Cyber Security (DT&CS) Transport Cyber Resilience specialists understand how to help transport sector clients develop and put into action a digital trust and cyber security strategy that enables them to build the organisation they need for the future, and ensure that it is secure by design. As a Managing Consultant, you will be part of our leadership team, taking new service propositions to the market as well as developing new business and strong client relationships while leading and delivering great work. Essential skills Ability to work with transport and logistics clients, helping them to structure their thinking in order to identify key requirements, challenges, opportunities and aspirations for the organisation. Strong experience and relationships in the transport sector. Accountability for the delivery of technical cyber security engagements and leading multiple engagements on a day-to-day basis. Leading sales and business development initiatives in the transport sector and acting as an integral part of the broader Digital Trust and Cyber Security leadership team. Building and managing excellent networks and client relationships (typically at CIO, CFO, COO, CISO or Head of Technology level) across a range of organisations within the transport sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Strong interpersonal and stakeholder engagement skills at all levels up to Board level and strong network across transport sector leaders. Trusted and respected leader with the ability to build and run a highly effective team that delivers client outcomes and develops the team and individuals. Experience and knowledge of the regulatory environment facing clients; with a particular focus on cyber security and privacy relevant regulations. Qualification such as CISSP, CISM, GISCP, ISA 62443 (or equivalent) preferred. Experience of selling and leading cyber resilience and transformation projects. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family. 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days. Generous company pension scheme. Opportunity to get involved with community and charity-based initiatives. Annual performance-based bonus. PA share ownership. Tax efficient benefits (cycle to work, give as you earn). We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Senior Audit and Compliance Consultant Alfa are currently recruiting a Senior Audit and Compliance Consultant to contribute all information security auditing activities along with supporting day-to-day information security governance, risk and compliance (InfoSec GRC) activities. Key Responsibilities/Activities: Collaborate with the Information Security team to ensure Alfa's ISMS is compliant with ISO 27001:2022 and ISO 27018:2019, and meets the requirements of the AICPA Statement on Standards for Attestation Engagements 18 (SSAE 18) / International Standard on Assurance Engagements No. 3402 (ISAE 3402) System and Organization Controls (SOC) 1 Type 2 and SSAE18 System and Organization Controls (SOC) 2 Type 2. Contribute to the audit cycles for all of Alfa's Information Security auditing requirements (including client audits, internal audits and statutory audits). Conduct periodic review and maintenance of Alfa's Information Security Management System (ISMS) policies, procedures and processes. Identify opportunities for improvements in information security controls to contribute to Alfa's growth and development. Contribute to the planning of internal, external and client audit requirements including the collection of evidence. Conduct physical security audits to ensure that Alfa's operational locations are compliant with the ISMS. Contribute to the completeness of security questionnaires for existing and prospective clients. Contribute to the performance of Root Cause Analysis (RCA) for incidents and audit findings. Provide consultancy, information security advice and guidance to teams and projects at Alfa. Develop improvement plans from continuous internal IT security audits and threat modelling exercises. Engage with third-party vendors, establishing and maintaining relationships with those third parties (as required). Integrate and collaborate with other project and delivery teams at Alfa, such as: Technical Operations, Internal Solutions, Hosting Operations, Finance and Sales. Comply with any other requirements set out in the information security roles and responsibilities. Required Experience/Qualifications: Bachelor's degree (or equivalent) from a top university. Associate Chartered Accountant (ACA) qualification offered by the Institute of Chartered Accountants in England and Wales (ICAEW) (fully qualified). Good knowledge and experience of SOC 1 and SOC 2 examination and attestation requirements. Experience with both internal and external IT assurance projects/engagements. Good knowledge of IT audit techniques. Capable of working independently. Strong analytical and interpersonal skills with the ability to communicate complex and technical issues clearly and succinctly. Eligible to work in the UK without restriction. Minimum 3 years experience in related roles. This experience can be from an organisation which is SOC 1 and SOC 2 certified or from working in a major audit firm conducting SOC 1 and SOC 2 audits. Preferred Experience/Qualifications: Awareness of EU/UK legislation/regulation, such as: Digital Operational Resilience Act (DORA) and Digital Services Act (DSA). Application of ISO 27001:2022 Information security, cybersecurity and privacy protection - Information security management systems - Requirements . Familiarity with ISO 27001 certification audit process/requirements. Application of ISO 27005:2022 Information security, cybersecurity and privacy protection - Guidance on managing information security risks or NIST Risk Management Framework. Application of ISO 27018:2019 Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors . Awareness of data privacy legislation including GDPR and e-Privacy Regulation. Understanding and experience of the 'Three Lines of Defence' model environment. Achievement of ISACA Certified Information Security Auditor (CISA), ISACA Certified Information Security Manager (CISM) or equivalent. About Us We're Alfa, a leading provider of software and services to the global asset finance industry. Our class-leading technology platform, Alfa Systems, is at the heart of some of the world's largest and most innovative providers of asset and auto finance, such as Santander, John Deere, Mercedes-Benz and Toyota. Established in 1990 and with over 470 employees worldwide, we are headquartered in London with projects all over Europe, the Americas and Asia-Pacific.
Feb 13, 2025
Full time
Senior Audit and Compliance Consultant Alfa are currently recruiting a Senior Audit and Compliance Consultant to contribute all information security auditing activities along with supporting day-to-day information security governance, risk and compliance (InfoSec GRC) activities. Key Responsibilities/Activities: Collaborate with the Information Security team to ensure Alfa's ISMS is compliant with ISO 27001:2022 and ISO 27018:2019, and meets the requirements of the AICPA Statement on Standards for Attestation Engagements 18 (SSAE 18) / International Standard on Assurance Engagements No. 3402 (ISAE 3402) System and Organization Controls (SOC) 1 Type 2 and SSAE18 System and Organization Controls (SOC) 2 Type 2. Contribute to the audit cycles for all of Alfa's Information Security auditing requirements (including client audits, internal audits and statutory audits). Conduct periodic review and maintenance of Alfa's Information Security Management System (ISMS) policies, procedures and processes. Identify opportunities for improvements in information security controls to contribute to Alfa's growth and development. Contribute to the planning of internal, external and client audit requirements including the collection of evidence. Conduct physical security audits to ensure that Alfa's operational locations are compliant with the ISMS. Contribute to the completeness of security questionnaires for existing and prospective clients. Contribute to the performance of Root Cause Analysis (RCA) for incidents and audit findings. Provide consultancy, information security advice and guidance to teams and projects at Alfa. Develop improvement plans from continuous internal IT security audits and threat modelling exercises. Engage with third-party vendors, establishing and maintaining relationships with those third parties (as required). Integrate and collaborate with other project and delivery teams at Alfa, such as: Technical Operations, Internal Solutions, Hosting Operations, Finance and Sales. Comply with any other requirements set out in the information security roles and responsibilities. Required Experience/Qualifications: Bachelor's degree (or equivalent) from a top university. Associate Chartered Accountant (ACA) qualification offered by the Institute of Chartered Accountants in England and Wales (ICAEW) (fully qualified). Good knowledge and experience of SOC 1 and SOC 2 examination and attestation requirements. Experience with both internal and external IT assurance projects/engagements. Good knowledge of IT audit techniques. Capable of working independently. Strong analytical and interpersonal skills with the ability to communicate complex and technical issues clearly and succinctly. Eligible to work in the UK without restriction. Minimum 3 years experience in related roles. This experience can be from an organisation which is SOC 1 and SOC 2 certified or from working in a major audit firm conducting SOC 1 and SOC 2 audits. Preferred Experience/Qualifications: Awareness of EU/UK legislation/regulation, such as: Digital Operational Resilience Act (DORA) and Digital Services Act (DSA). Application of ISO 27001:2022 Information security, cybersecurity and privacy protection - Information security management systems - Requirements . Familiarity with ISO 27001 certification audit process/requirements. Application of ISO 27005:2022 Information security, cybersecurity and privacy protection - Guidance on managing information security risks or NIST Risk Management Framework. Application of ISO 27018:2019 Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors . Awareness of data privacy legislation including GDPR and e-Privacy Regulation. Understanding and experience of the 'Three Lines of Defence' model environment. Achievement of ISACA Certified Information Security Auditor (CISA), ISACA Certified Information Security Manager (CISM) or equivalent. About Us We're Alfa, a leading provider of software and services to the global asset finance industry. Our class-leading technology platform, Alfa Systems, is at the heart of some of the world's largest and most innovative providers of asset and auto finance, such as Santander, John Deere, Mercedes-Benz and Toyota. Established in 1990 and with over 470 employees worldwide, we are headquartered in London with projects all over Europe, the Americas and Asia-Pacific.
Select how often (in days) to receive an alert: Senior Auditor with focus on Treasury and Capital Management (Hybrid: 80-100%) Are you a critical thinker who likes to analyze complex topics and provide insights on risks? Do you enjoy working in a diverse team that employs innovative techniques and tools? Join us at Group Internal Audit and help us to advance Swiss Re's resilience. About the Role As a Senior Auditor with focus on Treasury and Capital Management in Group Internal Audit (GIA), you will have the opportunity to leverage your knowledge and experience around capital, capacity and cost management, asset and liability management, financial regulations, and reinsurance across the end-to-end value chain while participating in a variety of audit activities. You will engage with senior stakeholders and function heads on a regular basis across multiple lines of business. This role is an opportunity to deal with themes that have organizational impact and drive the risk culture of Swiss Re. Key Responsibilities • Participate in a variety of audits, with a focus on Treasury and related functions, owning your audit tasks within the agile audit team, and positively impacting the audit delivery. • Build and maintain relationships with senior management and engage with various stakeholders across the business. • Apply your expertise to contribute to the GIA audit plan. • Coach other members of the audit team on asset and liability management topics. • Challenge the audit teams to excel by acting as a role model. About the Team Group Internal Audit is an international team of Auditors. Our vision is 'Advancing Swiss Re's Resilience'. We seek to be problem solvers who lead from every seat, challenge the status quo, understand risk, and demonstrate that we are responsive to risk. We apply innovative and risk-focused techniques that ensure that our audit effort is proportionate to risk, and we continuously extend the use of data analytics and automation within our audit processes. About You We are looking for an inspiring person who is curious, delivery-oriented, and a team-player, and is able to think creatively and critically and generate innovative ideas and can also communicate effectively and deliver in ambiguous situations. You are passionate about innovation and transformation including data analytics. Essentials • 8+ years' experience in financial services, preferably in a Big4 with audit experience in the reinsurance or insurance sector. • Degree in accountancy, business, or finance-related fields. • CPA, CA, or CIA professional certifications preferred. • In-depth experience with auditing or advisory work in the area of treasury and capital management. • Strong knowledge of internal audit methodologies, project management and continual risk assessment. We look forward to your application! About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Feb 13, 2025
Full time
Select how often (in days) to receive an alert: Senior Auditor with focus on Treasury and Capital Management (Hybrid: 80-100%) Are you a critical thinker who likes to analyze complex topics and provide insights on risks? Do you enjoy working in a diverse team that employs innovative techniques and tools? Join us at Group Internal Audit and help us to advance Swiss Re's resilience. About the Role As a Senior Auditor with focus on Treasury and Capital Management in Group Internal Audit (GIA), you will have the opportunity to leverage your knowledge and experience around capital, capacity and cost management, asset and liability management, financial regulations, and reinsurance across the end-to-end value chain while participating in a variety of audit activities. You will engage with senior stakeholders and function heads on a regular basis across multiple lines of business. This role is an opportunity to deal with themes that have organizational impact and drive the risk culture of Swiss Re. Key Responsibilities • Participate in a variety of audits, with a focus on Treasury and related functions, owning your audit tasks within the agile audit team, and positively impacting the audit delivery. • Build and maintain relationships with senior management and engage with various stakeholders across the business. • Apply your expertise to contribute to the GIA audit plan. • Coach other members of the audit team on asset and liability management topics. • Challenge the audit teams to excel by acting as a role model. About the Team Group Internal Audit is an international team of Auditors. Our vision is 'Advancing Swiss Re's Resilience'. We seek to be problem solvers who lead from every seat, challenge the status quo, understand risk, and demonstrate that we are responsive to risk. We apply innovative and risk-focused techniques that ensure that our audit effort is proportionate to risk, and we continuously extend the use of data analytics and automation within our audit processes. About You We are looking for an inspiring person who is curious, delivery-oriented, and a team-player, and is able to think creatively and critically and generate innovative ideas and can also communicate effectively and deliver in ambiguous situations. You are passionate about innovation and transformation including data analytics. Essentials • 8+ years' experience in financial services, preferably in a Big4 with audit experience in the reinsurance or insurance sector. • Degree in accountancy, business, or finance-related fields. • CPA, CA, or CIA professional certifications preferred. • In-depth experience with auditing or advisory work in the area of treasury and capital management. • Strong knowledge of internal audit methodologies, project management and continual risk assessment. We look forward to your application! About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details
Feb 12, 2025
Full time
Head of IT and Security, Technology and Infrastructure 13 December 2024 LOCATION: Hybrid London, UK Please note, where PRI has an office there is an expectation to work a minimum of 2 days per week About the PRI The PRI is the world's leading proponent of responsible investment. It works to understand the investment implications of environmental, social and governance (ESG) factors and to support its international network of investor signatories in incorporating these factors into their investment and ownership decisions. The PRI's three distinct capabilities relate to the core elements of the PRI's approach to achieving a sustainable financial system. Translate RI (Responsible Investment) thought leadership into insights and practical support that is tailored to what signatories need to progress their RI practice Convene our vast network to create opportunities for collaborative action Harness our global scale to influence policymakers and regulators to effect system change Job Description The Head of IT and Security will be responsible for providing leadership of the IT infrastructure strategy and maturity to the IT operations, bringing your technical experience and expertise to help us build and deliver new capabilities within the infrastructure and security domain. You will be hands on as well as capable of managing technology projects and change management to improve the business process and IT systems. You will be working closely with the wider technology team, stakeholders across all business areas and our suppliers to ensure successful delivery for our internal users and external customers (our members, PRI signatories, and our Academy customers). The Head will report into and work closely with the Director of Technology and Infrastructure to embed the leadership in business partnering, people development, continuous improvement culture, and ideally with experience working for global organisation. Core Responsibilities Team management: Manage a team of IT support and security team to provide high quality support to the business users and signatories Manage staff development and performance to achieve balanced business knowledge through business partnering and participation of knowledge sharing sessions. Champion continuous process improvement culture, embedding best practices and ways of working across the organisation. Drive efficiency through the automation of common/frequent internal processes. Ensure all work is completed within budget and aligned with business planning, while managing costs efficiently to maximize savings. Contribute to the ongoing evolution of the technology operating model and its delivery, including team's business plan and budget. Support the Director of Technology and Infrastructure in set the vision, purpose and culture of the Technology team. Provide regular reporting to the Director of Technology and Infrastructure and Chief of Operations Officer as required. IT infrastructure & operations: Oversee IT Helpdesk and ensure SLAs are in place and tickets managed efficiently. Manage the team to provide effective technical support to the wider business, business with signatories' issues and problem management as required Manage end-user hardware provisioning, updates, security, connectivity and configuration, and ensuring systems administration and maintenance are delivered to expectations (e.g. patching of servers, backup.) Provide 1 st and 2 nd line business applications support as required, e.g. Salesforce, Sage, Data Portal, Reporting Assessment, Collaboration Platform, Academy Learning System Manage resolution of technical problems escalated by the service desk as they arise with the extended technology team or via 3rd party support contracts. Management of 3rd party infrastructure partners ensuring services meet PRI needs in a cost effective manner. Manage the team to provide extended out of office hours support for critical or exceptional situation. Lead on responding to major technical incidents e.g. system outage, service disruption, cybersecurity, data breach, etc. In collaboration with the IT Leadership team, develop a Major Incident Management process, communications and mitigation plans. Act as the main IT lead for BCP and DRP, supporting the team and work closely with the Business Continuity Incident Team until services are back into full operational mode. Projects: Provide technical expertise to the IT team and to business projects to ensure solutions are aligned to our technology roadmap and are secure, supportable and scalable. Manage infrastructure projects and enhancements (e.g. server upgrades, network enhancements, migration to Azure.) Manage other internal IT projects as needed (e.g. technology modernisation, security, operational resilience, ISO/IEC 27001 programme of work). Develop the IT service model, catalogue and the end-to-end ticketing process that enables effective triage resolution e.g. Reporting team, Signatory Experience team Develop the roadmap for end user computing and new ways of working (e.g. productivity enhancements, cooperative collaboration, enhanced ways to communicate) Develop the Infrastructure architecture roadmap that aligns with the Technology and Digital transformation programme with a focus on resilience, scalability and new ways of working. Security and compliance: Support the roadmap for Cybersecurity to update our systems and services to be best in class for passive and active protection, including firewalls, antivirus, threat monitoring, spam/phishing Develop and implement Information Technology and Security policies, procedures, and protocols to ensure company's IP are secured, and kept up-to-date Identify risks to systems and the IT infrastructure, creating mitigations and ensuring these are communicated and understood. Manage the development and implementation of the security strategies to achieve the targeted technology resilient and compliancy Ensure regular penetration testing occurs to maintain the security of our data and in support of obtaining and maintaining standards such as ISO/IEC 27001. Ensure that all business and signatory-facing applications, as well as the overall IT environment, adhere to regulatory requirements, industry standards, and best practices related to data security and privacy. Person Specification Criteria Leadership Skills (including role-modelling positive behaviours, being genuine and vulnerable, driving change and making things happen) and the ability to think strategically and systemically and act for the long-term benefit of the organisation. Well-developed people management skills (including providing feedback & challenge, coaching, and developing individuals) and the experience to build and lead high performing hybrid teams. Strong working experience in IT Operations, infrastructure and security domain such as: Office365, Exchange Online, Intune, Azure Cloud, Azure AD, Windows Server, SQL Technical and security policies, configurations, access management Network security, networking, firewalls, DHCP, VLAN, VPN, Cisco Meraki, Wi-Fi PaaS / IaaS / SaaS / cloud Atlassian Jira, Asana (desirable) Strong working experience in IT and business projects delivery Demonstrable working experience in Crisis Management related to information and cyber-attack, phishing, data breach incidents, including participation in BCP and/or DRP exercise. Experience in developing IT policies and controls, IT and Data Governance, GDPR, SCO2 (desirable) Experience in managing cybersecurity and operational resilience domain, ability to develop risk mitigation plan and onboarding new technologies, services and applications Experience in security applications and tools (SIEM products), sound knowledge of security frameworks e.g. NIST, CIS controls, ISO/IEC 27001, Cyber Assessment Framework (desirable) Experience with managing suppliers and 3 rd party providers to ensure contractual commitments are met, including negotiating the scope of work, development, enhancement, upgrades. Experience in managing application solutions hosted both on traditional infrastructure and in the cloud is preferable and experience migrating products and services to the cloud is desirable. Excellent communication skills, confidently present and influence senior management to facilitate effective decision making. Excellent networking, relationship management and interpersonal skills and experience of building strong and productive relationships at all levels Very good programme management skills, with experience in delivering complex projects successfully, including directing others that may not be your direct reports. Experience at implementing and working in DevOps is an advantage. In-depth understanding of cloud-native architectures (ideally Azure), microservices, and API's, is highly desirable. Ability to work with minimal supervision, managing work prioritisation with competing priorities and handling conflicts and/or difficult discussion. Ability to embrace and adapt changes, working with limited information and ambiguity in an ecosystem that is rapidly evolving. Demonstrates a commitment to developing others and a growth mindset, actively pursuing continuous profession and personal development. A collaborative and consultative approach to working with others . click apply for full job details
About us Are you excited by FinTech and ready to make a real impact in a fast-moving company where your choices drive change? Altery might be your next big adventure! We are seeking an experienced Head of Risk to lead Altery's risk management strategy for both fiat and crypto services, ensuring operational resilience, compliance, and risk mitigation in line with UK and EU regulatory requirements. This key role will oversee Altery's risk management framework, focusing on multiple domains such as operational risk, cybersecurity, third-party risk, fraud prevention, business continuity, and compliance standards. The Head of Risk will play a critical role in identifying, assessing, and managing risks across all areas of the business, ensuring that Altery's operations remain resilient, secure, and aligned with regulatory and operational standards. This position will be instrumental in building a strong risk culture within the organisation, managing risk incidents, and ensuring the effective implementation of processes related to data privacy, regulatory compliance, and change management. Additionally, the Head of Risk will be responsible for overseeing the organisation's approach to outsourcing and third-party risk, ensuring that all partnerships comply with regulatory expectations and that risks from external relationships are appropriately managed. This individual will be central to strengthening Altery's operational risk framework and safeguarding the business from emerging threats while maintaining alignment with UK and EU regulations. What you'll be doing Risk Management Framework and Strategy: Develop, implement, and oversee Altery's risk management framework, ensuring compliance with UK/EU regulations and alignment with strategic objectives for fiat and crypto services. Operational Resilience and Business Continuity: Design and execute resilience strategies, including Business Continuity Planning (BCP) and Disaster Recovery (DR), ensuring operations withstand disruptions and meet regulatory standards like DORA. Cybersecurity and Data Privacy Risk: Lead cybersecurity risk management, ensuring robust IT security measures and compliance with global data privacy regulations, including GDPR. Third-Party Risk Management: Implement a third-party risk management framework, ensuring due diligence, ongoing monitoring, and compliance in outsourced functions. Fraud and Insider Risk Management: Oversee fraud prevention and detection strategies, manage employee-related risks (e.g., insider threats), and ensure robust whistleblowing procedures. Crisis Management and Incident Response: Lead crisis management protocols, including stress testing, scenario analysis, and live drills to prepare for operational disruptions and risk events. Risk Culture and Training: Foster a proactive risk culture through training and guidance, embedding risk management in daily operations and strategic initiatives. Strategic Risk Assessment and Reporting: Provide comprehensive risk assessments for strategic decisions and present actionable risk reports to senior leadership and the board. Regulatory Compliance and Governance: Ensure alignment of risk practices with evolving regulatory requirements, maintain strong relationships with regulators, and oversee governance structures. Continuous Improvement and Innovation: Drive enhancements in risk management practices, leveraging emerging technologies and lessons from audits to adapt to changing risks and operational needs. What you'll bring to us A minimum of 7 years of demonstrated experience in risk management, including overseeing operational, financial, IT, and cybersecurity risks across both fiat and crypto services. Proven track record in identifying, managing, and mitigating a wide range of risks within regulated financial environments, with a strong understanding of FCA and EU regulations. Deep knowledge of operational resilience frameworks, particularly in the context of DORA (Digital Operational Resilience Act) and business continuity planning. Experience in ensuring that business-critical functions remain operational during disruptions, while managing risks related to IT, cyber threats, and operational incidents. Extensive experience in managing IT and cybersecurity risks, with a solid understanding of emerging threats, regulatory requirements, and industry best practices. Proven ability to assess, develop, and implement effective cybersecurity frameworks to protect both fiat and crypto services from cyberattacks, fraud, and data breaches. Demonstrated ability to manage third-party risks, including vendor due diligence, risk assessments, and ongoing monitoring of third-party compliance with operational and regulatory standards. Experience in designing and implementing third-party risk management frameworks to mitigate risks related to outsourcing relationships. Ability to foster a strong risk management culture across the organisation, ensuring that employees at all levels understand the importance of risk mitigation. Experience in driving organisational change related to risk management practices, particularly in the context of both fiat and crypto operations. Strong analytical and problem-solving skills with the ability to handle risk incidents, operational disruptions, and crises. Proven experience in managing operational risk incidents and collaborating with senior management and external stakeholders to ensure timely and effective remediation actions. What we offer Team and our Product: We are team players and we are passionate about our product and understand what we aim to achieve and the impact it will make. Growth Opportunities: You can Influence and shape our story while advancing your career. Flexibility: We always listen to our people and can be flexible with arrangements. Hybrid Working: We don't expect you to be in the office every day. Local Market Perks: Enjoy insurance coverage, local perks, and beautiful offices. Why to join us We may not be perfect, but our strength lies in our resilience. Facing challenges with our expertise, positive attitude, and a supportive environment where everyone relies on one another gives us confidence in what we do. We empower our people to make decisions, explore, and experiment - micromanagement isn't our style. We reward those who take on additional responsibilities and go the extra mile. We are proud of how diverse and unique we are. We thrive on diverse views, love learning from one another, and believe that our differences fuel our curiosity.
Feb 12, 2025
Full time
About us Are you excited by FinTech and ready to make a real impact in a fast-moving company where your choices drive change? Altery might be your next big adventure! We are seeking an experienced Head of Risk to lead Altery's risk management strategy for both fiat and crypto services, ensuring operational resilience, compliance, and risk mitigation in line with UK and EU regulatory requirements. This key role will oversee Altery's risk management framework, focusing on multiple domains such as operational risk, cybersecurity, third-party risk, fraud prevention, business continuity, and compliance standards. The Head of Risk will play a critical role in identifying, assessing, and managing risks across all areas of the business, ensuring that Altery's operations remain resilient, secure, and aligned with regulatory and operational standards. This position will be instrumental in building a strong risk culture within the organisation, managing risk incidents, and ensuring the effective implementation of processes related to data privacy, regulatory compliance, and change management. Additionally, the Head of Risk will be responsible for overseeing the organisation's approach to outsourcing and third-party risk, ensuring that all partnerships comply with regulatory expectations and that risks from external relationships are appropriately managed. This individual will be central to strengthening Altery's operational risk framework and safeguarding the business from emerging threats while maintaining alignment with UK and EU regulations. What you'll be doing Risk Management Framework and Strategy: Develop, implement, and oversee Altery's risk management framework, ensuring compliance with UK/EU regulations and alignment with strategic objectives for fiat and crypto services. Operational Resilience and Business Continuity: Design and execute resilience strategies, including Business Continuity Planning (BCP) and Disaster Recovery (DR), ensuring operations withstand disruptions and meet regulatory standards like DORA. Cybersecurity and Data Privacy Risk: Lead cybersecurity risk management, ensuring robust IT security measures and compliance with global data privacy regulations, including GDPR. Third-Party Risk Management: Implement a third-party risk management framework, ensuring due diligence, ongoing monitoring, and compliance in outsourced functions. Fraud and Insider Risk Management: Oversee fraud prevention and detection strategies, manage employee-related risks (e.g., insider threats), and ensure robust whistleblowing procedures. Crisis Management and Incident Response: Lead crisis management protocols, including stress testing, scenario analysis, and live drills to prepare for operational disruptions and risk events. Risk Culture and Training: Foster a proactive risk culture through training and guidance, embedding risk management in daily operations and strategic initiatives. Strategic Risk Assessment and Reporting: Provide comprehensive risk assessments for strategic decisions and present actionable risk reports to senior leadership and the board. Regulatory Compliance and Governance: Ensure alignment of risk practices with evolving regulatory requirements, maintain strong relationships with regulators, and oversee governance structures. Continuous Improvement and Innovation: Drive enhancements in risk management practices, leveraging emerging technologies and lessons from audits to adapt to changing risks and operational needs. What you'll bring to us A minimum of 7 years of demonstrated experience in risk management, including overseeing operational, financial, IT, and cybersecurity risks across both fiat and crypto services. Proven track record in identifying, managing, and mitigating a wide range of risks within regulated financial environments, with a strong understanding of FCA and EU regulations. Deep knowledge of operational resilience frameworks, particularly in the context of DORA (Digital Operational Resilience Act) and business continuity planning. Experience in ensuring that business-critical functions remain operational during disruptions, while managing risks related to IT, cyber threats, and operational incidents. Extensive experience in managing IT and cybersecurity risks, with a solid understanding of emerging threats, regulatory requirements, and industry best practices. Proven ability to assess, develop, and implement effective cybersecurity frameworks to protect both fiat and crypto services from cyberattacks, fraud, and data breaches. Demonstrated ability to manage third-party risks, including vendor due diligence, risk assessments, and ongoing monitoring of third-party compliance with operational and regulatory standards. Experience in designing and implementing third-party risk management frameworks to mitigate risks related to outsourcing relationships. Ability to foster a strong risk management culture across the organisation, ensuring that employees at all levels understand the importance of risk mitigation. Experience in driving organisational change related to risk management practices, particularly in the context of both fiat and crypto operations. Strong analytical and problem-solving skills with the ability to handle risk incidents, operational disruptions, and crises. Proven experience in managing operational risk incidents and collaborating with senior management and external stakeholders to ensure timely and effective remediation actions. What we offer Team and our Product: We are team players and we are passionate about our product and understand what we aim to achieve and the impact it will make. Growth Opportunities: You can Influence and shape our story while advancing your career. Flexibility: We always listen to our people and can be flexible with arrangements. Hybrid Working: We don't expect you to be in the office every day. Local Market Perks: Enjoy insurance coverage, local perks, and beautiful offices. Why to join us We may not be perfect, but our strength lies in our resilience. Facing challenges with our expertise, positive attitude, and a supportive environment where everyone relies on one another gives us confidence in what we do. We empower our people to make decisions, explore, and experiment - micromanagement isn't our style. We reward those who take on additional responsibilities and go the extra mile. We are proud of how diverse and unique we are. We thrive on diverse views, love learning from one another, and believe that our differences fuel our curiosity.
Service Desk Team Leader with strong M365 Administration, InTune, Azure Active Directory, GPO, ITIL, ITSM required by a firm based north of Chelmsford, Essex paying upto 50k . You will lead a small team involved in every aspect of day to day IT Support in an exiting new chapter they are about to embrace This ia fantastic time to as they are undergoing an IT refresh, implementing IT, FreshService ITSM, they are embracing M365 and Azure Cloud services and are seeking someone who is an advocator of M365, someone who embraces new technology and can help assist users with the change management and training needed with embracing new technology. The Service Desk Team Leader will to deliver excellent IT support services to internal users. Enabling them to complete their roles effectively. Take responsibility for delivering effective incident and problem management by leading the IT Service Desk and Support Engineering teams. Enabling service resilience by promoting customer focus, teamwork, and effective knowledge & information management. You will oversee both technical and service issues, ensuring that support services are designed, planned, and implemented to fit the business stakeholder requirements, and necessary skills & knowledge are developed and shared by team members. Technical Skills: ITIL certified or equivalent, deep understanding of ITIL best practices with hands-on expertise in incident, problem, and change management within a high-growth setting. Good knowledge and experience of Modern Workplace technologies and applications like Office 365 Suite Intune, Active Directory and 365 Administration Knowledge of IT security practices, including data protection and compliance standards. Technical Proficiency & Expertise: Possess a deep understanding of enterprise level systems and hardware provision. Your technical competences include good knowledge and experience in supporting Modern Workplace technologies, hardware and applications like Microsoft Office 365 and Azure AD. Key Responsibilities Leadership: Effectively lead IT Service Support teams to meet the needs of stakeholders - providing end user systems and hardware support. Responsible for IT Service Desk and Support engineers' day-to-day management, resource planning and work allocation to meet agreed service levels. Proactive IT Service Management: Process owner of the Incident, Problem, Change and Knowledge Management processes, ensuring that these processes are executed efficiently and effectively across and that the impact on the business is minimised. You will take charge of all Incidents and Service Requests, working closely with third-party teams, and pushing the boundaries to resolve issues swiftly. Major Incident management, taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Monitor system performance and implement necessary optimisations to ensure reliable and efficient IT operations. Collaboration & Communication: You'll be a bridge between our IT Service Desk & Support engineers and internal teams, ensuring seamless communication and delivering customer-focused solutions. Collaborate effectively with IT and cross-functional teams to ensure seamless coordination and successful delivery of development projects. Communicate updates, challenges, etc to senior management and business stakeholders in a clear and concise manner. business systems. Business Relationship & Vendor Management: Excellent influencing and consultative skills with the ability to partner with and engage at multiple levels within Motor Parts Direct and vendor organisations. Work closely with outsourced Engineering and Operations teams in daily system health checks, incident discussions, and planned changes. Security & Compliance: Ability to develop and implement IT and Cyber security processes and maintains compliance against standards and regulations. Work with the Head of IT to review security policies and procedures and ensure that systems adhere to internal and external compliance requirements. Experience: Experience within Service Delivery leadership and supporting technical teams. Proven experience within an IT Service Delivery Management position. Proven ability to manage and improve IT operations and service management processes. Proven experience of technical project delivery and major incident management.
Feb 11, 2025
Full time
Service Desk Team Leader with strong M365 Administration, InTune, Azure Active Directory, GPO, ITIL, ITSM required by a firm based north of Chelmsford, Essex paying upto 50k . You will lead a small team involved in every aspect of day to day IT Support in an exiting new chapter they are about to embrace This ia fantastic time to as they are undergoing an IT refresh, implementing IT, FreshService ITSM, they are embracing M365 and Azure Cloud services and are seeking someone who is an advocator of M365, someone who embraces new technology and can help assist users with the change management and training needed with embracing new technology. The Service Desk Team Leader will to deliver excellent IT support services to internal users. Enabling them to complete their roles effectively. Take responsibility for delivering effective incident and problem management by leading the IT Service Desk and Support Engineering teams. Enabling service resilience by promoting customer focus, teamwork, and effective knowledge & information management. You will oversee both technical and service issues, ensuring that support services are designed, planned, and implemented to fit the business stakeholder requirements, and necessary skills & knowledge are developed and shared by team members. Technical Skills: ITIL certified or equivalent, deep understanding of ITIL best practices with hands-on expertise in incident, problem, and change management within a high-growth setting. Good knowledge and experience of Modern Workplace technologies and applications like Office 365 Suite Intune, Active Directory and 365 Administration Knowledge of IT security practices, including data protection and compliance standards. Technical Proficiency & Expertise: Possess a deep understanding of enterprise level systems and hardware provision. Your technical competences include good knowledge and experience in supporting Modern Workplace technologies, hardware and applications like Microsoft Office 365 and Azure AD. Key Responsibilities Leadership: Effectively lead IT Service Support teams to meet the needs of stakeholders - providing end user systems and hardware support. Responsible for IT Service Desk and Support engineers' day-to-day management, resource planning and work allocation to meet agreed service levels. Proactive IT Service Management: Process owner of the Incident, Problem, Change and Knowledge Management processes, ensuring that these processes are executed efficiently and effectively across and that the impact on the business is minimised. You will take charge of all Incidents and Service Requests, working closely with third-party teams, and pushing the boundaries to resolve issues swiftly. Major Incident management, taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Monitor system performance and implement necessary optimisations to ensure reliable and efficient IT operations. Collaboration & Communication: You'll be a bridge between our IT Service Desk & Support engineers and internal teams, ensuring seamless communication and delivering customer-focused solutions. Collaborate effectively with IT and cross-functional teams to ensure seamless coordination and successful delivery of development projects. Communicate updates, challenges, etc to senior management and business stakeholders in a clear and concise manner. business systems. Business Relationship & Vendor Management: Excellent influencing and consultative skills with the ability to partner with and engage at multiple levels within Motor Parts Direct and vendor organisations. Work closely with outsourced Engineering and Operations teams in daily system health checks, incident discussions, and planned changes. Security & Compliance: Ability to develop and implement IT and Cyber security processes and maintains compliance against standards and regulations. Work with the Head of IT to review security policies and procedures and ensure that systems adhere to internal and external compliance requirements. Experience: Experience within Service Delivery leadership and supporting technical teams. Proven experience within an IT Service Delivery Management position. Proven ability to manage and improve IT operations and service management processes. Proven experience of technical project delivery and major incident management.
Join Ofwat's Corporate Enablers as a Head of Security Operations & Incident Response Office Location: Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance - no other organisation does the work we do. It's unique and meaningful: keeping our water flowing; ensuring water bills don't cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life. The Role As the Head of Security Operations and Incident Response, you will be responsible for the Security Strategy in Ofwat, our security operations, and overseeing the monitoring and response to security threats and incidents. You will lead a high-performing team and be the primary point of contact for the leadership team and business stakeholders for any security event, ensuring comprehensive monitoring and effective response to cyber security threats across all networks, assets, and users. You will also be responsible for managing incidents related to personnel, technical, and physical security breaches, working with the appropriate stakeholders. As Head of Security Operations, you will shape response policies and processes to ensure they meet evolving needs, in line with appropriate government and other standards; including the UK Government Security Group and GovS007 security standard. You will provide reporting and insights to key stakeholders. To find more details about the role and deliverables please click Apply. About You Below are some of the key essential experience, skills & knowledge required for this post: Strong understanding of cyber security operations, monitoring, response, and incident management processes. Proven experience in incident management, incident investigation, and response. Experience in leading and coordinating a high-performing operational security team across multiple locations. Experience of creating security strategies to improve the security maturity of an organisation Proven experience and expertise in one or more of the following: SIEM systems preferably Microsoft Sentinel, network and systems security, intrusion detection/prevention, and malware analysis. Strong analytical skills, with the ability to correlate and identify trends, patterns, and outliers within large security datasets and telemetry. Professional Qualifications: At least one professional qualification such as CISSP, CISM, SANS, or equivalent. Understanding of legislation relevant to incident response, network monitoring, and investigations Knowledge and awareness of information risk assessment and risk management. Professional Memberships: Membership of a relevant institution or body, e.g., Institute of Information Security Professionals, Council for Registered Ethical Security Testers Why You Should Join Us: - Meaningful Impact: You will be joining a team with a sense of mission at its core aiming to build a lasting legacy for future generations by securing our long-term water resilience. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our London or Birmingham offices. Fantastic employer pension contribution of nearly 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 23rd February 2025
Feb 10, 2025
Full time
Join Ofwat's Corporate Enablers as a Head of Security Operations & Incident Response Office Location: Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance - no other organisation does the work we do. It's unique and meaningful: keeping our water flowing; ensuring water bills don't cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life. The Role As the Head of Security Operations and Incident Response, you will be responsible for the Security Strategy in Ofwat, our security operations, and overseeing the monitoring and response to security threats and incidents. You will lead a high-performing team and be the primary point of contact for the leadership team and business stakeholders for any security event, ensuring comprehensive monitoring and effective response to cyber security threats across all networks, assets, and users. You will also be responsible for managing incidents related to personnel, technical, and physical security breaches, working with the appropriate stakeholders. As Head of Security Operations, you will shape response policies and processes to ensure they meet evolving needs, in line with appropriate government and other standards; including the UK Government Security Group and GovS007 security standard. You will provide reporting and insights to key stakeholders. To find more details about the role and deliverables please click Apply. About You Below are some of the key essential experience, skills & knowledge required for this post: Strong understanding of cyber security operations, monitoring, response, and incident management processes. Proven experience in incident management, incident investigation, and response. Experience in leading and coordinating a high-performing operational security team across multiple locations. Experience of creating security strategies to improve the security maturity of an organisation Proven experience and expertise in one or more of the following: SIEM systems preferably Microsoft Sentinel, network and systems security, intrusion detection/prevention, and malware analysis. Strong analytical skills, with the ability to correlate and identify trends, patterns, and outliers within large security datasets and telemetry. Professional Qualifications: At least one professional qualification such as CISSP, CISM, SANS, or equivalent. Understanding of legislation relevant to incident response, network monitoring, and investigations Knowledge and awareness of information risk assessment and risk management. Professional Memberships: Membership of a relevant institution or body, e.g., Institute of Information Security Professionals, Council for Registered Ethical Security Testers Why You Should Join Us: - Meaningful Impact: You will be joining a team with a sense of mission at its core aiming to build a lasting legacy for future generations by securing our long-term water resilience. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our London or Birmingham offices. Fantastic employer pension contribution of nearly 30%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline. Closing date: 23.55 on 23rd February 2025
Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Are you a dynamic IT leader looking to make a change in your career and take ownership of a driven technology team? We're looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you'll drive the strategic roadmap of the team to ensure efficiency across all IT services. It is a fantastic opportunity for someone looking to move into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You'll Do: Own and optimise IT service delivery to ensure maximum uptime and performance Manage and enhance IT infrastructure (Azure, networking, cloud security) Lead the Service Desk team, ensuring top-tier support and SLAs Oversee cybersecurity, risk management, and compliance (ISO 27001, NIST) Drive IT strategy, process improvements, and operational excellence What We're Looking For: Proven IT service management experience (infrastructure, networking, cloud security) Strong expertise in Azure, Cisco and security frameworks A strategic mindset with hands-on technical expertise Exceptional leadership and decision-making skills If you're ready to make a real impact, then please get in touch! Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus
Feb 06, 2025
Full time
Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Are you a dynamic IT leader looking to make a change in your career and take ownership of a driven technology team? We're looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you'll drive the strategic roadmap of the team to ensure efficiency across all IT services. It is a fantastic opportunity for someone looking to move into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You'll Do: Own and optimise IT service delivery to ensure maximum uptime and performance Manage and enhance IT infrastructure (Azure, networking, cloud security) Lead the Service Desk team, ensuring top-tier support and SLAs Oversee cybersecurity, risk management, and compliance (ISO 27001, NIST) Drive IT strategy, process improvements, and operational excellence What We're Looking For: Proven IT service management experience (infrastructure, networking, cloud security) Strong expertise in Azure, Cisco and security frameworks A strategic mindset with hands-on technical expertise Exceptional leadership and decision-making skills If you're ready to make a real impact, then please get in touch! Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus Head of IT / Infrastructure / Networking / Security / IT Strategy / Permanent / Walsall / Hybrid / £65,000 - £70,000pa + bonus
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Feb 06, 2025
Full time
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Feb 06, 2025
Full time
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Feb 06, 2025
Full time
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
Feb 06, 2025
Full time
Graduate Sales Development Executive £25,000 Base, OTE £40k - Uncapped Commission Cyber Resilience Technology Electric Car Scheme, Incentives, Corporate Benefits Full Training Celsius are thrilled to be working with an exciting new client founded in 2016, who have rapidly grown into a global brand in the cyber resilience technology space. Leveraging over 200 years of collective industry expertise, our client has developed a cutting-edge platform that addresses the cyber resiliency needs of large SMEs and enterprise-level organizations. With their headquarters just north of Leeds, and a thriving hub in Washington D.C., US, they are well-positioned for global expansion and growth. Training & Development Our client fosters a relaxed and friendly work environment, working alongside some of the industry s best talent. Their culture is built around helping employees thrive and feel valued, ensuring they leave work each day knowing they ve made a difference. To support your success, they provide: Comprehensive training programmes, including product and vendor training. Opportunities for personal and professional development. An environment where creativity, motivation, and talent are rewarded. Your growth and happiness are a priority, making this a perfect opportunity to grow with a forward-thinking company. The Role As a Graduate Sales Development Executive, you will join a thriving sales team based in Harewood, Leeds, and play a pivotal role in the company s growth across the EMEA region. Collaborating closely with regional field teams, you will focus on prospecting, account development, and supporting sales initiatives to drive business success. Key responsibilities of this position: Conduct B2B sales development and prospecting into target organisations via phone, social media, and email. Qualify marketing leads generated from trade shows, events, campaigns, and other activities. Gather and analyze sales intelligence to understand customer needs and decision-making processes. Schedule and set up qualified appointments for sales team members. Maintain accurate records of lead/prospect contact information and manage sales activities. Assist in executing marketing campaigns to drive attendance for online and in-person events. Provide feedback to Sales Management to improve prospecting processes and enhance results. Skills and experience required: Strong interpersonal and organisational skills Ability to manage time effectively, work independently and be self-motivated The ability to interact effectively with individuals at all levels Energetic, upbeat, tenacious team player with excellent verbal and written communication skills Ability to create and build client relationships over the phone, email and social media Excellent communication skills, both written and spoken Bachelor s Degree preferred, not essential Take the first step toward an exciting career in the cyber resilience industry with a company that values and invests in its people. If you re ready to make an impact and thrive in a supportive environment, apply now!
We are seeking an exceptional Head of Security Architecture to join a FTSE 100 global organisation. This role is perfect for a senior professional with a strong background in complex, large-scale environments who thrives in leading and developing high-performing teams. As the Head of Security Architecture, you will shape the strategic direction of security architecture, ensuring alignment with the organisation's global cybersecurity strategy while managing a team of talented senior security architects and engineers. Responsibilities: Provide visionary leadership and direction to a team of senior security professionals, driving best practices across architecture and solutions. Develop and implement the security architecture strategy in line with business and technology goals, ensuring resilience and scalability across a global organisation. Build and maintain strong relationships with senior stakeholders across the business to align security initiatives with the overall technology and business strategy. Drive the adoption of emerging security technologies and methodologies to support the organisation's transformation agenda. Manage architectural risks and influence the business to adopt security solutions that are both innovative and aligned with best practices. Qualifications & Relevant Experience: Extensive experience operating at a senior level within large, complex environments, ideally within FTSE 100 / FTSE 250 or similar global enterprises. Proven track record of leading, growing, and developing high-performing security architecture and engineering teams. Deep expertise in information security, cyber-risk management, and implementing security strategies within diverse technology landscapes. Strong background in cloud security, network security, and application security, with a focus on driving large-scale transformation initiatives. Adept at engaging with senior leadership, demonstrating commercial acumen and the ability to influence strategic decisions. Relevant certifications such as SABSA Chartered Foundation (SCF), Certified Information Systems Security Professional (CISSP), or equivalent. If you're a senior professional eager to drive transformation and lead cutting-edge security initiatives, this is your chance to make a difference. Submit your application and be part of a forward-thinking team.
Feb 04, 2025
Full time
We are seeking an exceptional Head of Security Architecture to join a FTSE 100 global organisation. This role is perfect for a senior professional with a strong background in complex, large-scale environments who thrives in leading and developing high-performing teams. As the Head of Security Architecture, you will shape the strategic direction of security architecture, ensuring alignment with the organisation's global cybersecurity strategy while managing a team of talented senior security architects and engineers. Responsibilities: Provide visionary leadership and direction to a team of senior security professionals, driving best practices across architecture and solutions. Develop and implement the security architecture strategy in line with business and technology goals, ensuring resilience and scalability across a global organisation. Build and maintain strong relationships with senior stakeholders across the business to align security initiatives with the overall technology and business strategy. Drive the adoption of emerging security technologies and methodologies to support the organisation's transformation agenda. Manage architectural risks and influence the business to adopt security solutions that are both innovative and aligned with best practices. Qualifications & Relevant Experience: Extensive experience operating at a senior level within large, complex environments, ideally within FTSE 100 / FTSE 250 or similar global enterprises. Proven track record of leading, growing, and developing high-performing security architecture and engineering teams. Deep expertise in information security, cyber-risk management, and implementing security strategies within diverse technology landscapes. Strong background in cloud security, network security, and application security, with a focus on driving large-scale transformation initiatives. Adept at engaging with senior leadership, demonstrating commercial acumen and the ability to influence strategic decisions. Relevant certifications such as SABSA Chartered Foundation (SCF), Certified Information Systems Security Professional (CISSP), or equivalent. If you're a senior professional eager to drive transformation and lead cutting-edge security initiatives, this is your chance to make a difference. Submit your application and be part of a forward-thinking team.
Location: Newport Job Type: Full-time Salary: 60,208 Working within the Cyber Resilience Team as a Cyber Risk Management Specialist. This pivotal role focuses on evaluating and quantifying potential risks to the organisation's cybersecurity posture. You will be instrumental in assessing vulnerabilities, identifying threats, quantifying business impacts, and developing strategies for risk mitigation, ensuring a proactive and effective approach to managing its cyber risks. Day-to-Day Responsibilities Conduct comprehensive, structured cyber risk assessments to identify potential threats, vulnerabilities, and impacts to information and operational systems. Collaborate with colleagues to gather detailed information on applications, systems, and business processes. Employ appropriate tools and methodologies to identify, assess, and prioritise cyber risks across the organisations IT and OT estate. Work closely with internal colleagues and external teams to understand and assess the effectiveness of existing security controls. Develop and propose risk mitigation strategies and controls to address identified vulnerabilities. Prepare regular, detailed reports for the Head of Risk Management outlining the current risk landscape, trends, emerging risks, and recommended actions. Manage and maintain the risk acceptance process ensuring that accepted risks are properly recorded and tracked. Ensure that risk assessments comply with relevant industry standards, regulations, and internal policies. Remain current on industry best practices and the evolving cybersecurity threat landscape. Proactively identify opportunities to enhance risk assessment methodologies and processes Required Skills & Qualifications CISSP certification. Proven experience in cyber security risk assessment and risk management roles. In-depth knowledge of risk management frameworks and methodologies. Deep understanding of cyber risk management concepts, threat actors, and standard operating procedures. Ability to recommend suitable technical controls at the application, system, and network layers. Excellent verbal and written communication skills in English. Strong analytical, problem-solving, and communication skills. Benefits Competitive salary and benefits package. Opportunities for professional development and certifications. Dynamic and supportive work environment. If you are interested in this position please apply online or for more information contact me on
Feb 04, 2025
Full time
Location: Newport Job Type: Full-time Salary: 60,208 Working within the Cyber Resilience Team as a Cyber Risk Management Specialist. This pivotal role focuses on evaluating and quantifying potential risks to the organisation's cybersecurity posture. You will be instrumental in assessing vulnerabilities, identifying threats, quantifying business impacts, and developing strategies for risk mitigation, ensuring a proactive and effective approach to managing its cyber risks. Day-to-Day Responsibilities Conduct comprehensive, structured cyber risk assessments to identify potential threats, vulnerabilities, and impacts to information and operational systems. Collaborate with colleagues to gather detailed information on applications, systems, and business processes. Employ appropriate tools and methodologies to identify, assess, and prioritise cyber risks across the organisations IT and OT estate. Work closely with internal colleagues and external teams to understand and assess the effectiveness of existing security controls. Develop and propose risk mitigation strategies and controls to address identified vulnerabilities. Prepare regular, detailed reports for the Head of Risk Management outlining the current risk landscape, trends, emerging risks, and recommended actions. Manage and maintain the risk acceptance process ensuring that accepted risks are properly recorded and tracked. Ensure that risk assessments comply with relevant industry standards, regulations, and internal policies. Remain current on industry best practices and the evolving cybersecurity threat landscape. Proactively identify opportunities to enhance risk assessment methodologies and processes Required Skills & Qualifications CISSP certification. Proven experience in cyber security risk assessment and risk management roles. In-depth knowledge of risk management frameworks and methodologies. Deep understanding of cyber risk management concepts, threat actors, and standard operating procedures. Ability to recommend suitable technical controls at the application, system, and network layers. Excellent verbal and written communication skills in English. Strong analytical, problem-solving, and communication skills. Benefits Competitive salary and benefits package. Opportunities for professional development and certifications. Dynamic and supportive work environment. If you are interested in this position please apply online or for more information contact me on
Building and running our digital operations business Our Head of Managed Services will be responsible for building an exceptional operation to manage the transition to live - and ongoing running - of our clients' services, applications, data, infrastructure and cloud estates. We believe that Managed Services, done effectively, can significantly enhance citizen and user experiences, bolster the resilience of public services, and continually improve the applications that deliver essential capabilities to our society. The successful candidate will join the existing practice to help us to grow, develop and support the sale of a set of differentiated offerings covering the end-to-end design, transition and support for a wide range of IT services, platforms and products. They will develop a team of engineering, cloud, data, user-centred and managed service professionals, engage with our clients on their business priorities and challenges, and guide and monitor client engagements across Made Tech. This role reports directly to the Chief Delivery & Transformation Officer. Key responsibilities Our Head of Managed Services is a member of Made Tech's leadership team with the responsibility and autonomy to define strategic plans that accelerate the growth of both the practice and wider business. You will be responsible for the revenue, margin and utilisation of the practice, collaborating with the other practice, industry and delivery heads to drive excellent services for our Public Sector clients. The right person for this role will do this by combining their experience of IT service management, passion for simplification and legacy modernisation, and their established industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the public sector. Your role at Made Tech Grow the Managed Services practice at Made Tech; alongside our industry leadership teams, develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems Develop the Managed Services propositions; establish Made Tech as an innovator and thought leader in the space, sharing our differentiated approach to improve services across the public sector Lead the Managed Services practice; hire, develop, motivate and coach a team that understands the user/client needs as well as the technology we are supporting across the public sector Deliver a profitable Managed Services business; balance complex client needs with highly performing, suitably leveraged and cost effective teams Shape our service offering; define and deploy the operational processes and approaches that underpin our migration, modernisation, improvement (cost and experience) and managed service activities Provide subject matter expertise; lead the migration and operations offerings on our existing client accounts, guiding the account teams to building strategic plans that deliver on our goals Be a trusted advisor; build strategic relationships with C-Level stakeholders across our public sector client base and the wider industry Be the point of escalation; support the team for service impacting issues/ incidents, conduct major service reviews with key clients and liaise with high profile stakeholders Help develop our integrated client proposition; align the Managed Services strategy and offerings to our Transformation, Security, Engineering and Cloud offerings to ensure a comprehensive service to our clients. Skills, knowledge and expertise The following skills will be assessed during the application process. Understanding of the issues and challenges that the public sector faces in supporting and transforming legacy applications, as well as minimising the risk of future legacy technology Experience building trusted advisor relationships with senior client stakeholders within the public sector. Practice vision Strategic vision; ability to align services with evolving societal requirements and public sector objectives User-centric approach; strong commitment to designing and improving services based on user needs and experiences Continuous improvement and innovation; proficiency in engaging with stakeholders, including end-users and public sector teams, to identify and implement improvements and incorporate new technology to enhance service performance, user satisfaction and accessibility Data-driven decision making; utilise data analytics to inform strategic decisions, identify opportunities for change and optimise service delivery. Practice growth Experience developing targeted propositions and go-to-market plans based on client needs and ability to contract/ buy for managed service offerings and propositions Experience of working with sales professionals and commercial responsibility for strategic organisational goals Experience in running migration and support services for platforms, user-facing digital and data services, cyber security operations Experience of support capabilities including fully outsourced and outcome based, embedded capabilities, service design, transition and support product implementation/ integration. People and partnerships Experience of building and managing high performing service management teams and creating the operating model to provide a cost-effective client-facing experience Experience of owning a cost-centre and of working with commercial functions to grow a profitable practice Experience of managing partnerships and suppliers to provide a consolidated and seamless managed service offering to clients of varying levels of service maturity Understanding of the support and operations tooling landscape, experience of cross organisation integrations and the development of automated monitoring and alerting frameworks.
Feb 02, 2025
Full time
Building and running our digital operations business Our Head of Managed Services will be responsible for building an exceptional operation to manage the transition to live - and ongoing running - of our clients' services, applications, data, infrastructure and cloud estates. We believe that Managed Services, done effectively, can significantly enhance citizen and user experiences, bolster the resilience of public services, and continually improve the applications that deliver essential capabilities to our society. The successful candidate will join the existing practice to help us to grow, develop and support the sale of a set of differentiated offerings covering the end-to-end design, transition and support for a wide range of IT services, platforms and products. They will develop a team of engineering, cloud, data, user-centred and managed service professionals, engage with our clients on their business priorities and challenges, and guide and monitor client engagements across Made Tech. This role reports directly to the Chief Delivery & Transformation Officer. Key responsibilities Our Head of Managed Services is a member of Made Tech's leadership team with the responsibility and autonomy to define strategic plans that accelerate the growth of both the practice and wider business. You will be responsible for the revenue, margin and utilisation of the practice, collaborating with the other practice, industry and delivery heads to drive excellent services for our Public Sector clients. The right person for this role will do this by combining their experience of IT service management, passion for simplification and legacy modernisation, and their established industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the public sector. Your role at Made Tech Grow the Managed Services practice at Made Tech; alongside our industry leadership teams, develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems Develop the Managed Services propositions; establish Made Tech as an innovator and thought leader in the space, sharing our differentiated approach to improve services across the public sector Lead the Managed Services practice; hire, develop, motivate and coach a team that understands the user/client needs as well as the technology we are supporting across the public sector Deliver a profitable Managed Services business; balance complex client needs with highly performing, suitably leveraged and cost effective teams Shape our service offering; define and deploy the operational processes and approaches that underpin our migration, modernisation, improvement (cost and experience) and managed service activities Provide subject matter expertise; lead the migration and operations offerings on our existing client accounts, guiding the account teams to building strategic plans that deliver on our goals Be a trusted advisor; build strategic relationships with C-Level stakeholders across our public sector client base and the wider industry Be the point of escalation; support the team for service impacting issues/ incidents, conduct major service reviews with key clients and liaise with high profile stakeholders Help develop our integrated client proposition; align the Managed Services strategy and offerings to our Transformation, Security, Engineering and Cloud offerings to ensure a comprehensive service to our clients. Skills, knowledge and expertise The following skills will be assessed during the application process. Understanding of the issues and challenges that the public sector faces in supporting and transforming legacy applications, as well as minimising the risk of future legacy technology Experience building trusted advisor relationships with senior client stakeholders within the public sector. Practice vision Strategic vision; ability to align services with evolving societal requirements and public sector objectives User-centric approach; strong commitment to designing and improving services based on user needs and experiences Continuous improvement and innovation; proficiency in engaging with stakeholders, including end-users and public sector teams, to identify and implement improvements and incorporate new technology to enhance service performance, user satisfaction and accessibility Data-driven decision making; utilise data analytics to inform strategic decisions, identify opportunities for change and optimise service delivery. Practice growth Experience developing targeted propositions and go-to-market plans based on client needs and ability to contract/ buy for managed service offerings and propositions Experience of working with sales professionals and commercial responsibility for strategic organisational goals Experience in running migration and support services for platforms, user-facing digital and data services, cyber security operations Experience of support capabilities including fully outsourced and outcome based, embedded capabilities, service design, transition and support product implementation/ integration. People and partnerships Experience of building and managing high performing service management teams and creating the operating model to provide a cost-effective client-facing experience Experience of owning a cost-centre and of working with commercial functions to grow a profitable practice Experience of managing partnerships and suppliers to provide a consolidated and seamless managed service offering to clients of varying levels of service maturity Understanding of the support and operations tooling landscape, experience of cross organisation integrations and the development of automated monitoring and alerting frameworks.
Head of Cloud - Infrastructure - IT Operations - AWS - Azure - Service Delivery We are looking for an experienced Head of Cloud Infrastructure to lead a team in delivering a high-performing and modern cloud infrastructure. This role is a key part of the leadership team , reporting directly to senior management, and playing a crucial role in shaping the cloud strategy . The ideal candidate will have the opportunity to design their team , evaluate existing cloud models, and drive improvements in cloud infrastructure and service delivery. Key Responsibilities: Lead and develop a cloud infrastructure team , including internal experts and external partners. Revisit and refine the cloud strategy , ensuring effectiveness in delivering scalable and secure cloud services. Oversee and optimize Microsoft 365, cloud infrastructure (primarily AWS), and network technologies . Ensure seamless cloud service delivery and operational excellence . Work closely with cybersecurity and IT teams to strengthen security and resilience. Manage vendor relationships and ensure efficient service delivery from third-party providers . Oversee budgets, invoices, and cloud service investments effectively. Ideal Candidate Profile: Proven experience in cloud infrastructure strategy development and execution . Strong understanding of AWS, Microsoft 365, and modern networking technologies . Ability to work across capabilities and design cloud solutions tailored to the business context. Background in a mix of large enterprises, financial services, technology, or smaller agile environments . Leadership experience in a collaborative, decision-driven culture . Passion for creating a brilliant cloud service experience through modern infrastructure. Not hands-on technical, but must be current and detail-oriented , with an understanding of budgeting and cloud operations . For more information, please apply below. Please note: You must have full eligibility to work in the UK! Head of Cloud - Infrastructure - IT Operations - AWS - Azure - Service Delivery
Jan 29, 2025
Full time
Head of Cloud - Infrastructure - IT Operations - AWS - Azure - Service Delivery We are looking for an experienced Head of Cloud Infrastructure to lead a team in delivering a high-performing and modern cloud infrastructure. This role is a key part of the leadership team , reporting directly to senior management, and playing a crucial role in shaping the cloud strategy . The ideal candidate will have the opportunity to design their team , evaluate existing cloud models, and drive improvements in cloud infrastructure and service delivery. Key Responsibilities: Lead and develop a cloud infrastructure team , including internal experts and external partners. Revisit and refine the cloud strategy , ensuring effectiveness in delivering scalable and secure cloud services. Oversee and optimize Microsoft 365, cloud infrastructure (primarily AWS), and network technologies . Ensure seamless cloud service delivery and operational excellence . Work closely with cybersecurity and IT teams to strengthen security and resilience. Manage vendor relationships and ensure efficient service delivery from third-party providers . Oversee budgets, invoices, and cloud service investments effectively. Ideal Candidate Profile: Proven experience in cloud infrastructure strategy development and execution . Strong understanding of AWS, Microsoft 365, and modern networking technologies . Ability to work across capabilities and design cloud solutions tailored to the business context. Background in a mix of large enterprises, financial services, technology, or smaller agile environments . Leadership experience in a collaborative, decision-driven culture . Passion for creating a brilliant cloud service experience through modern infrastructure. Not hands-on technical, but must be current and detail-oriented , with an understanding of budgeting and cloud operations . For more information, please apply below. Please note: You must have full eligibility to work in the UK! Head of Cloud - Infrastructure - IT Operations - AWS - Azure - Service Delivery
As a VMWare Engineer you'll be implementing & maintaining virtual environments as well as providing operational support to resolve incidents and performing change activities. You'll be at the forefront of providing proactive management and reactive support of Rokes' customers' mission critical secure environments. Your work will support the safety of the nation. Roke is a leading technology & engineering company with clients spanning National Security, Defence and Intelligence; working alongside our customers to solve their complex and unique challenges by bringing the physical and the digital together. The key requirements Knowledge of the VMWare suite of products including vSphere, ESXi, vCenter and ideally NSX Able to administer complex Windows server domain environments, managing availability, resilience and security Awareness of related technologies such as networking, Linux, monitoring tools, scripts and virtualisation/containerisation A history of implementing virtualisation solutions within National Security. Built over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation. Joining a team united by purpose and ambition, you'll be at the heart of an exciting growth journey: having doubled in size over the last 4 years, we intend to double our headcount by 2027. At Roke, every individual counts. We push technical boundaries, together. We re-invest in product innovation, and we empower our people to make a difference. With us you'll ensure the continued operation of mission critical services that keep the nation safe, ensuring a safe & reliable platform for Roke's customers to operate on. Where you'll work You'll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk. Please note this role will involve spending 5 days per week on site with a customer in the Gloucester area, with trips to the local Gloucester office as and when required. Why you should join us Operating as one Roke, there is a shared belief that everyone has a responsibility to create an environment that encourages you to bring your whole self to work; in a place where everyone has the time, trust and freedom to succeed. We are committed to a policy of Equal Opportunity, Diversity and Inclusion, enabled by our employee led resource groups of Women In Roke, Neurodiversity, Inspire (LGBT+) ME (Majority Ethnic), Veterans and Disability; which each contribute to making Roke a great place for people from all backgrounds to work. Mental health and wellbeing is also important to Roke, there is a group of supportive Mental Health First Aiders to lend a listening ear for anyone who needs it; alongside a team of Mental Health First Aid Champions who help build a mentally healthy workplace, challenge stigma and support positive wellbeing. The benefits and perks Flexi-time: Working hours to suit you and your life Annual bonus: Based on profit share and personal performance Private medical insurance: Includes cover for existing conditions Holiday: You'll receive competitive annual leave plus bank holidays. We also offer the opportunity to buy and sell annual leave Chemring Sharesave: Monthly savings into a 3 or 5 year plan. Clearances Due to the nature of this role, we require you to be eligible to achieve DV clearance. As a result, you should be a British National and have resided in the U.K. for the last 10 years. The next step Click apply, submitting an up-to-date CV. We look forward to hearing from you.
Jan 29, 2025
Full time
As a VMWare Engineer you'll be implementing & maintaining virtual environments as well as providing operational support to resolve incidents and performing change activities. You'll be at the forefront of providing proactive management and reactive support of Rokes' customers' mission critical secure environments. Your work will support the safety of the nation. Roke is a leading technology & engineering company with clients spanning National Security, Defence and Intelligence; working alongside our customers to solve their complex and unique challenges by bringing the physical and the digital together. The key requirements Knowledge of the VMWare suite of products including vSphere, ESXi, vCenter and ideally NSX Able to administer complex Windows server domain environments, managing availability, resilience and security Awareness of related technologies such as networking, Linux, monitoring tools, scripts and virtualisation/containerisation A history of implementing virtualisation solutions within National Security. Built over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that's our mission, passion, and motivation. Joining a team united by purpose and ambition, you'll be at the heart of an exciting growth journey: having doubled in size over the last 4 years, we intend to double our headcount by 2027. At Roke, every individual counts. We push technical boundaries, together. We re-invest in product innovation, and we empower our people to make a difference. With us you'll ensure the continued operation of mission critical services that keep the nation safe, ensuring a safe & reliable platform for Roke's customers to operate on. Where you'll work You'll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk. Please note this role will involve spending 5 days per week on site with a customer in the Gloucester area, with trips to the local Gloucester office as and when required. Why you should join us Operating as one Roke, there is a shared belief that everyone has a responsibility to create an environment that encourages you to bring your whole self to work; in a place where everyone has the time, trust and freedom to succeed. We are committed to a policy of Equal Opportunity, Diversity and Inclusion, enabled by our employee led resource groups of Women In Roke, Neurodiversity, Inspire (LGBT+) ME (Majority Ethnic), Veterans and Disability; which each contribute to making Roke a great place for people from all backgrounds to work. Mental health and wellbeing is also important to Roke, there is a group of supportive Mental Health First Aiders to lend a listening ear for anyone who needs it; alongside a team of Mental Health First Aid Champions who help build a mentally healthy workplace, challenge stigma and support positive wellbeing. The benefits and perks Flexi-time: Working hours to suit you and your life Annual bonus: Based on profit share and personal performance Private medical insurance: Includes cover for existing conditions Holiday: You'll receive competitive annual leave plus bank holidays. We also offer the opportunity to buy and sell annual leave Chemring Sharesave: Monthly savings into a 3 or 5 year plan. Clearances Due to the nature of this role, we require you to be eligible to achieve DV clearance. As a result, you should be a British National and have resided in the U.K. for the last 10 years. The next step Click apply, submitting an up-to-date CV. We look forward to hearing from you.