11 jobs found

What we're up to at Untold We are a creative community - a team of world class talent, visionary clients, and an exciting future ahead. As a studio, our people and culture are at the core of everything we do. Our purpose is simple: to create outstanding content that captivates audiences, while enjoying every step of the journey. The Role We are the world's first cloud based Visual Effects studio built on AWS and expanding in all regions including Europe, India and North America. We are seeking a Head of Technology Infrastructure to take ownership of the studio's infrastructure growth, maintenance and support while collaborating with our Cloud Technologists team on capacity planning, cost optimisation, and platform strategy. This is a senior leadership role covering on premises technology, multi studio expansion, end user support, finishing and review environments, render capacity planning, cloud instance provisioning, compliance, licensing, and cross functional collaboration with our Cloud Infrastructure and VFX and VFX Pipeline teams. Your Key Responsibilities: Lead the design, maintenance, and scaling of on prem infrastructure, including networking, servers, switches and local and cloud connectivity. Own all studio technology and facilities tech, including AV systems, meeting rooms, editorial/finishing setups, and general IT experience. Oversee Flame and Review suites, client facing environments, and artist workstations Ensure high reliability and performance for all physical studio spaces. Manage studio connectivity with AWS and streaming services like Clearview and NDI Lead and grow the Technology team, embedding a strong collaborative culture Oversee daily operations across the studio, including remote and hybrid users Manage onboarding processes, system documentation, and knowledge sharing standards. Foster an innovative, collaborative, and high ownership team environment, and manage career planning and growth for the team members Lead the studio's security and compliance initiatives, working with internal stakeholders, vendors, and auditors. Manage identity access, endpoint security, network design, patching, and monitoring for both on prem and AWS Work collaboratively with Pipeline, and Cloud Developers to maintain a secure hybrid environment. Manage licensing for all software, including procurement, renewals, tracking, and optimisation. Develop key vendor relationships for hardware, software, cloud, and services. Work with the Commercial team to forecast spend, negotiate contracts, and ensure cost efficiency. Work closely with the Cloud Infrastructure and Commercial teams to: Lead, plan and coordinate storage growth and utilisation. Support decisions on capacity planning, instance usage, and render resource planning Provide feedback on architecture decisions as needed Cost management: monitor, optimise, and forecast infrastructure and AWS spend alongside the Cloud and commercial teams. Required Skills and Experience Excellent communication, leadership, and vendor negotiation skills. 7-10+ years in senior technology infrastructure leadership within a technical, media, VFX, animation, broadcast, or high performance computing environment. Familiarity with cloud based compute environments Understanding of remote workstation technologies or virtualised environments. Experience with AWS services and cloud native infrastructure. Experience managing licensing across complex software environments. Proven track record of cost management and technology budgeting. With a strong background in On premises infrastructure (networking, servers, storage, AV, connectivity) Building and running technology teams Security operations and compliance Office & facility technology setup

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Original Forward Deployed Software Engineer At Palantir, the Forward Deployed Software Engineer (FDSE) role isn't just a job title: it's the blueprint. We pioneered this unique position, embedding talented engineers directly with our customers to tackle their most pressing challenges head on. As an FDSE, you'll be at the intersection of world changing problems and impactful technology, shaping solutions where they matter most. FDSEs work side by side with our customers, rapidly understanding their toughest issues; architecting and building solutions that leverage business critical data and the latest advancements in AI to solve them. Whether it's "How do we predict and mitigate wildfire risks to optimize power grids?" or "How can we analyze and adapt a global food supply chain to deliver life saving aid on time?", you'll use your technical expertise, creativity, and problem solving skills to drive real world impact. You'll have the rare opportunity to gain deep insight into and directly influence some of the world's most critical industries and institutions. By building on Palantir's powerful platforms leveraging integrated cutting edge AI, you'll help organizations unlock the full potential of their data to make smarter, faster decisions. Core Responsibilities Collaborating with fellow engineers on architecture and design decisions Wrangling massive scale data and using AI to accelerate and enhance critical operations Developing custom applications tailored to customer needs Engaging directly with customer stakeholders, from technical teams to executives Shaping team strategy and driving projects from ideation to deployment, increasing your pain threshold to deliver real value What We Value Ability to continuously learn, work independently, and make decisions with minimal direction. Ability to collaborate in teams of technical and non technical individuals, and comfortable working in a constantly evolving environment with dynamic objectives and iteration with users. An eagerness to creatively solve technical problems with data structures, storage systems, cloud infrastructure, front end frameworks, and other technical tools. Interest in working with and using large scale data to solve valuable business problems. Willingness and interest to travel as needed to client sites. Ability to travel % preferred, but requirements vary by team and location. What We Require Engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. Proficiency with one or more programming languages, such as Python, Java, C++, TypeScript/JavaScript, or similar. Must be graduating in 2026 or before. To apply, please submit the following: An updated resume / CV - please do so in PDF format. Thoughtful responses to our application questions Offer Deadline In an effort to build more transparency into our recruitment process, we'd like to share our offer deadline expectations. By applying to this position, you commit to confirming your decision within two weeks of receiving your written offer. Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Head of CRM Department: Operations Employment Type: Full Time Location: London, UK Reporting To: Nima Barzin Description Do you want to architect the systems that power our entire revenue engine? Do you want to bridge the gap between data infrastructure and strategic decision making? The impact you will have: Great commercial operations are built on great systems and insights. At Elliptic, we're not just tracking revenue; we're building the infrastructure that enables our teams to combat financial crime at scale. You'll be the steward of our customer lifecycle architecture, ensuring our GTM tech stack scales seamlessly. Working at the intersection of systems architecture and analytics, you'll maintain the technical foundation while ensuring access to the insights that drive strategic decisions across Marketing automation, Sales and Customer Success. This isn't just CRM administration, you'll be building the connective tissue between our technical infrastructure and commercial strategy, enabling Elliptic to scale efficiently while maintaining the data quality and analytical rigor that separates best in class operations from the rest. Key Responsibilities Own HubSpot CRM as our central revenue system while serving as a strategic partner to sales and customer success leadership. This role combines building the technology spine of our GTM organisation with driving operational excellence in the customer lifecycle. Support scaling journey through continuous assessment of GTM Tech stack design and optimisations; Ensure the architecture for the HubSpot CRM (Sales, Service, Operations Hubs) supports our future growth; Execute CRM roadmap in partnership with Revenue Systems Engineer (you own config, they build); Ensure Governance through designing permissions, security, and system performance and ensure organisational compliance through systems documentation, ensuring CRM architecture is fit for ISO certifications; Troubleshoot issues and provide L2 support to revenue teams and operations associates; and Monitor system health, implement best practices, optimize for scalability Establish and maintain data quality standards across CRM, working with Marketing and RevOps associates to maintain high quality and process execution; Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and Work closely with Revenue Systems Engineer and AI Automations team members to build improved workflows and processes. Skills, Knowledge & Expertise You will be a great fit here if you: 5+ years administrating a CRM in a RevOps or CRM Architect role Strong analytical skills and understand how we can tell stories with data Ability to bridge technical and business stakeholders, a blend of systems thinking with commercial acumen. Our ideal candidate has: Familiarity with our Key GTM systems - Hubspot, N8N and Clay An understanding of the future of CRM utilising GenAI Proven experiencing scaling in SaaS or high growth start ups. Bonus Points for: An interest in crypto Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 cryptocurrency for you! Cycle to Work Scheme

Principal Support Engineer page is loaded Principal Support Engineerlocations: Loudwater, Buckinghamshire, England, UK: Greenford, Greater London, England, UK: Weymouth, Dorset, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11179Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance# Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. # Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can.Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle.Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times, as well as Time off in Lieu (TOIL) for up to 1 day per calendar month which tie in with our Values of Integrity, Transparency and Alignment. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.No two days at Ultra are the same, but your responsibilities will include: In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra's requirements. Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs. Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roadmap. Completing life cycle cost analyses, level of repair analyses, sparing analyses, failure modes and effects analyses. Eliciting and deriving support requirements and proposing verification methods for requirements. Developing supportability cases and conducting analyses to provide progressive assurance of support solutions. Performing reliability modelling and undertaking maintainability analysis to optimize support arrangements. Assessing the human element of systems, including assessing the potential for human error as a contributor to system failures. Preparing, or providing input to, technical manuals such as troubleshooting guides or operations and maintenance manuals. Assisting with the identification and mitigation of hazards through system hazard analysis. Formulating and implementing the obsolescence strategy for a product line. Supporting the continuous improvement of processes, policies and procedures.Typically, a Bachelor Degree (or equivalent) in a related field and experience in a range of roles within a relevant complex engineering environment. May be required to maintain security clearance. Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.Company: Ultra Maritime

Principal Support Engineer page is loaded Principal Support Engineerlocations: Loudwater, Buckinghamshire, England, UK: Greenford, Greater London, England, UK: Weymouth, Dorset, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11179Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance# Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. # Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can.Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle.Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times, as well as Time off in Lieu (TOIL) for up to 1 day per calendar month which tie in with our Values of Integrity, Transparency and Alignment. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.No two days at Ultra are the same, but your responsibilities will include: In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra's requirements. Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs. Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roadmap. Completing life cycle cost analyses, level of repair analyses, sparing analyses, failure modes and effects analyses. Eliciting and deriving support requirements and proposing verification methods for requirements. Developing supportability cases and conducting analyses to provide progressive assurance of support solutions. Performing reliability modelling and undertaking maintainability analysis to optimize support arrangements. Assessing the human element of systems, including assessing the potential for human error as a contributor to system failures. Preparing, or providing input to, technical manuals such as troubleshooting guides or operations and maintenance manuals. Assisting with the identification and mitigation of hazards through system hazard analysis. Formulating and implementing the obsolescence strategy for a product line. Supporting the continuous improvement of processes, policies and procedures.Typically, a Bachelor Degree (or equivalent) in a related field and experience in a range of roles within a relevant complex engineering environment. May be required to maintain security clearance. Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.Company: Ultra Maritime

Principal Support Engineer page is loaded Principal Support Engineerlocations: Loudwater, Buckinghamshire, England, UK: Greenford, Greater London, England, UK: Weymouth, Dorset, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11179Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance# Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. # Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can.Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle.Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times, as well as Time off in Lieu (TOIL) for up to 1 day per calendar month which tie in with our Values of Integrity, Transparency and Alignment. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.No two days at Ultra are the same, but your responsibilities will include: In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra's requirements. Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs. Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roadmap. Completing life cycle cost analyses, level of repair analyses, sparing analyses, failure modes and effects analyses. Eliciting and deriving support requirements and proposing verification methods for requirements. Developing supportability cases and conducting analyses to provide progressive assurance of support solutions. Performing reliability modelling and undertaking maintainability analysis to optimize support arrangements. Assessing the human element of systems, including assessing the potential for human error as a contributor to system failures. Preparing, or providing input to, technical manuals such as troubleshooting guides or operations and maintenance manuals. Assisting with the identification and mitigation of hazards through system hazard analysis. Formulating and implementing the obsolescence strategy for a product line. Supporting the continuous improvement of processes, policies and procedures.Typically, a Bachelor Degree (or equivalent) in a related field and experience in a range of roles within a relevant complex engineering environment. May be required to maintain security clearance. Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.Please note, the successful candidate must obtain full Government Security Clearance before starting employment with Ultra Maritime. Candidates may hold an active Security Clearance or be eligible to obtain a full UK Government Security Clearance Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.Company: Ultra Maritime

Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations-turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges Job purpose: The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the NATO enterprise. Working closely with the global Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission critical capabilities. This role focuses on enabling Janes data within individual systems, facilitating interoperability with third party and customer datasets, and aligning with NATO's evolving AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation. You will contribute to high impact customer and partner projects across the Alliance, helping shape the future of Janes technical estate-including our graph knowledge base, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability. How you will contribute at Janes: System Integration: Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance. Product Delivery: Assist in the development and delivery of Janes Interconnected Intelligence products, ensuring compliance with NATO standards and technical expectations. Customer Advisory: Provide remote and on site technical advisory services to customers, offering guidance on data attributes, integration strategies, and system optimisation. Documentation & Standards: Collate, analyse, assess and summarise current and emerging NATO documentation related to data models, ontologies, governance, processing, and third party integration. Ontology & Model Development: Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with NATO and other customer ecosystems. Gap Analysis: Identify and prioritise unmet data requirements critical to NATO adoption and mission success. Strategic Expansion: Explore adjacent content and data domains for potential expansion-either organically or via acquisition-to deepen Janes relevance and support for NATO missions. Market Intelligence: Monitor and report on partner and competitor activity within NATO to identify opportunities for collaboration, expansion, or risk mitigation. Account Development: Share insights on how the NATO relationship can be leveraged to unlock opportunities in partner nations. Identify and help remove barriers to expansion. Presales & Bids: Support technical presales engagements, bid responses, and proposal submissions with subject matter expertise and solution design input. The ideal skills and experience for this role are: Domain Expertise: Proven experience in data integration, system interoperability, and technical advisory roles-ideally within defence and intelligence sectors. Strong understanding of data models, ontologies, and standards relevant to NATO and allied environments. Experience working with national security and defence organisations. Citizenship of a NATO nation with the ability to obtain a security clearance. Technical Proficiency: Proficient in Python, including SDKs, APIs, and data engineering best practices. Solid understanding of the Software Development Lifecycle (SDLC). Experience with graph databases (e.g., Neo4j, ArangoDB, GraphDB). Familiarity with at least two of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases. Education & Communication: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience. Excellent presentation and communication skills, with the ability to engage technical and non technical stakeholders. Comfortable working in small, agile, and globally distributed teams. Knowledge of the Intelligence cycle and ability to understand NATO intelligence requirements and priorities. Mindset & Approach: Strategic thinker with a passion for solving complex technical challenges. Innovative, dynamic, and creative approach to problem solving. Willingness to learn, grow, and adapt in a fast paced environment. Front End & Web Technologies: Back End & Infrastructure: Experience with Docker, Elasticsearch, or Palantir. Hands on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3, etc.). Background in backend or frontend architecture and development. Experience with Python modules such as ArcPy and ArcGIS API for Python. Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge. Security & Clearance: An active security clearance is a strong advantage; however, the ability and willingness to obtain one is essential. 27 days of annual leave Healthy half (0.5 day leave every 6 months for wellbeing) Private medical insurance - BUPA Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay) Paternity (100% of basic salary for 6 weeks) Life cover Access to LinkedIn Learning Access to an on site gym Life at Janes We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believed that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications.

Head of Performance, Leadership & Capability, BBC Studios Job Requisition ID: 36489 Job Closing Date: 16/01/26 Location: London, W12 7FA Job Details Job Band: F Contract Type: Permanent, Full-time Department: HR Location: London, Television Centre - Hybrid We are BBC Studios A globally renowned media company borne of the BBC. We make and distribute the world's most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world. Purpose of the Role The Head of Performance, Leadership & Capability at BBC Studios is the custodian of critical HR strategies, focused on aligning with commercial objectives through driving high-performance culture, performance management, talent strategy, leadership and executive development, and the broader learning and capability agenda. This role is integral to the organisation's commercial and cultural success and its next phase of growth. Reporting to the Studios HR Director, it works closely with BBC Group counterparts to align strategy where required and forms part of the Studios HR Leadership Team. Key Responsibilities and Impact Talent Strategy & Workforce Planning Design and lead a global talent strategy supporting Studios' commercial and creative priorities. Build a forward-looking workforce plan anticipating capability gaps. Align talent plans with business growth ambitions in partnership with Finance, Strategy & Transformation. Leadership Development & Executive Capability Implement a leadership framework defining "what great looks like" and deliver a roadmap. Design targeted leadership and succession programs. Drive interventions to improve leadership alignment and performance. High-Performance Culture Enablement Embed Studios' Culture & Values into leadership. Build capability programs that shift behaviours. Partner with CPO on plans to reduce bureaucracy and increase empowerment. Learning & Capability Development Deliver BBC Studios' global learning ecosystem-skills architecture, platforms, pathways and academies. Scale programs in AI/GenAI, data literacy, financial acumen, negotiation, creative leadership, IP value creation. Ensure continuous skill development through blended solutions. Talent Identification, Mobility & Succession Lead global succession planning for critical roles. Embed robust talent reviews and high-potential identification. Create internal mobility programs that accelerate movement. Performance & Capability Management Co own the performance cycle, ensuring leadership accountability. Build toolkits for managers to drive clarity, coaching, and development planning. Strengthen talent and performance insights for senior stakeholders. DEI-Centered Talent & Development Strategy Integrate DEI objectives into all development programs and pipelines. Embed inclusion and safety into leadership behaviours. Partner with DEI team on representation and progression strategies. Additional Responsibilities Support capability programs for creative and commercial talent. Build analytics dashboards and provide actionable insights. Enable major transformation programs through capability diagnostics and transition learning. Curate a global network of learning partners and manage procurement and ROI for L&D spend. Your Skills and Experience Essential Criteria Adept at leading a diverse and high-performing global talent management function Experience leading talent transformation and strategy within an international matrix managed, multi-product & multi-channel/platform commercial organisation, linking talent strategy to commercial growth & direction Ability to implement leadership frameworks and clear succession planning Experience coaching at executive level The ability to provide thought leadership, creativity, innovation and clear direction to the role; able to foster strong performance and contribute operational skills Able to lead with long-term vision using innovative creative, technical and/or professional skills Prior experience of working with board level stakeholders as a trusted partner in a global business, with the ability to communicate with credibility to commercial and creative leaders High resiliency and stamina Desirable Criteria Experience working in the media or related industries. If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply. We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest, we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. Redeployment The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Find out more about BBC Studios Life at BBC Studios A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days. Defined pension (up to 10% employer contributions). Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit. BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group's science-based Net Zero targets here. Career development in a values-led purpose-driven culture. Benefits may vary if you are joining on an FTC basis. Candidate Pack You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Diversity, inclusion & belonging strategy Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: FOLLOW US ON SOCIAL MEDIA BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.

Location: London or Edinburgh (UK). Remote/hybrid options available. Employment type: Full-time Hours: 09:00-17:30, Mon-Fri (occasional flexibility) About the role We're looking for a hands on Technical Account Manager to be the technical relationship partner for our arbitral institution customers. You'll bridge the gap between technical delivery and customer success-owning customer health, driving adoption, and ensuring operational stability. You'll report to the Head of Arbitral Institutions and collaborate closely with Support, Implementation, Product, and Development. What you'll do Relationship & performance management Act as the primary technical point of contact with deep product expertise. Co create account plans and KPIs with the Head of Arbitral Institutions. Run recurring business reviews: usage insights, best practices, adoption plays. Track customer health and platform KPIs, proactively flagging risks/opportunities. Lead post incident reviews with Support and drive preventative actions. Identify expansion and better utilisation opportunities. Escalation management & delivery Triage and resolve client issues, coordinating cross functional input as needed. Manage internal escalations, balancing customer needs with roadmap and capacity. Scope and implement configuration changes; take a hands on approach when feasible. Serve as the escalation point for unresolved tickets. Translate enhancement requests into clear, product ready requirements. Document recurring requests and feed into continuous improvement of product and service. Oversee BAU project delivery for existing clients and help draft related assets. Internal collaboration & growth Ensure a smooth transition from Implementation to BAU. Partner on upsell/expansion opportunities. Act as a subject matter expert with Product and Sales to ideate and refine enhancements. What you'll bring 5+ years in a technical, customer facing role at a SaaS company (legal tech a plus). Proven relationship management skills backed by strong technical/service delivery chops. Solid understanding of web technologies, APIs, data integrations, and enterprise ecosystems. Comfortable with configuration and platform administration. Ability to grasp SaaS architecture and system dependencies; analytical problem solver. Commercial awareness of how technical enablement drives retention and growth. Excellent communication-explain complex concepts clearly; strong documentation skills. Organised, detail driven, able to prioritise across multiple workstreams in a fast pace. Team player who's happy to roll up sleeves and operate autonomously when needed. Proficiency with Freshdesk, Jira, Confluence, Pendo, Power BI (or similar). Willingness to travel as needed. Nice to have Experience with arbitral institutions, courts, legal services, or justice sector tech. Familiarity with data privacy regimes (UK GDPR) and change/release processes (ITIL/SDLC). Working knowledge of SQL, Postman, or BI dashboards. Location & hours Base: London or Edinburgh office; remote/hybrid welcome (UK based). Standard hours 09:00-17:30 (Mon-Fri); occasional extended hours to meet business needs. Right to work Applicants must have the right to work in the UK at time of application.