Telent Technology Services Limited
Hampton Magna, Warwickshire
Internal Communications and Engagement Apprentice Location: Warwick HQ Qualification: Level 4 Public Relations and Communications Assistant Starting salary: 18,000 Ref: 1186 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: The Internal Communications and Engagement Apprentice is responsible for assisting the Head of Internal Communications and Engagement and the Internal Communications Specialists in the effective delivery and implementation of internal communications and engagement activities. Provide support to the Internal Communications Specialists with all internal communications activities. Create and distribute engaging and informative communications materials, including emails, intranet articles, newsletters, presentations, and video content. Ensure consistent messaging upholding Telent's internal tone of voice and brand. Manage and update the company's intranet site. Provide support to the Head of Internal Communications and Engagement with the employee surveys and subsequent data analysis. Assist in organising and supporting internal events such as Telent Annual Awards, Roadshows, Exec Connect sessions, and leadership events. Manage community group stakeholders and their initiatives (including events and communications). Provide communications support for project-specific activities and campaigns. Work closely with stakeholders to support key communications projects and initiatives. Utilisation of editing software to make content appealing and keep the audience engaged. Who you are & what to prepare for: This role would suit someone who has a passion for communications, engagement, marketing, with a focus on content creation, employee engagement and event coordination. We don't require individuals with experience as we will provide full training in all aspects of the role. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone and laptop. Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development. Ability to manage multiple projects simultaneously and work effectively within a team whilst working toward deadlines. You will need to have strong attention to detail skills with a creative mindset. Strong written and verbal communication skills, with an ability to convey complex ideas clearly and engagingly. Knowledge and understanding around Microsoft Office 365 (Word, PowerPoint, Outlook, Forms) and familiarity with intranet or content management systems. The Requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths and English. A-Level or equivalent qualiciation within subjects such as; Media/Marketing/English/Graphic Design/Art or Design. Must be eligible to work in the UK. Must be able to commute to Telent office locations as and when required. Must be over the age of 18 by September 2025. Programme Specifics: This apprenticeship is 14 months in duration. Starting salary of 18,000 which will increase throughout the duration of the programme The qualification you gain will be a Level 4 Public Relations and Communications Assistant Our chosen training provider will support you in obtaining your qualification You will work in an Agile model from both our office environment and remotely from home. You may also be required to visits client sites on occasions. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career You will be mentored by colleagues, supervisors, managers and tutors throughout the programme What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. (url removed) are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused LI-HYBRID TJ-HYBRID
Internal Communications and Engagement Apprentice Location: Warwick HQ Qualification: Level 4 Public Relations and Communications Assistant Starting salary: 18,000 Ref: 1186 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: The Internal Communications and Engagement Apprentice is responsible for assisting the Head of Internal Communications and Engagement and the Internal Communications Specialists in the effective delivery and implementation of internal communications and engagement activities. Provide support to the Internal Communications Specialists with all internal communications activities. Create and distribute engaging and informative communications materials, including emails, intranet articles, newsletters, presentations, and video content. Ensure consistent messaging upholding Telent's internal tone of voice and brand. Manage and update the company's intranet site. Provide support to the Head of Internal Communications and Engagement with the employee surveys and subsequent data analysis. Assist in organising and supporting internal events such as Telent Annual Awards, Roadshows, Exec Connect sessions, and leadership events. Manage community group stakeholders and their initiatives (including events and communications). Provide communications support for project-specific activities and campaigns. Work closely with stakeholders to support key communications projects and initiatives. Utilisation of editing software to make content appealing and keep the audience engaged. Who you are & what to prepare for: This role would suit someone who has a passion for communications, engagement, marketing, with a focus on content creation, employee engagement and event coordination. We don't require individuals with experience as we will provide full training in all aspects of the role. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone and laptop. Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development. Ability to manage multiple projects simultaneously and work effectively within a team whilst working toward deadlines. You will need to have strong attention to detail skills with a creative mindset. Strong written and verbal communication skills, with an ability to convey complex ideas clearly and engagingly. Knowledge and understanding around Microsoft Office 365 (Word, PowerPoint, Outlook, Forms) and familiarity with intranet or content management systems. The Requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths and English. A-Level or equivalent qualiciation within subjects such as; Media/Marketing/English/Graphic Design/Art or Design. Must be eligible to work in the UK. Must be able to commute to Telent office locations as and when required. Must be over the age of 18 by September 2025. Programme Specifics: This apprenticeship is 14 months in duration. Starting salary of 18,000 which will increase throughout the duration of the programme The qualification you gain will be a Level 4 Public Relations and Communications Assistant Our chosen training provider will support you in obtaining your qualification You will work in an Agile model from both our office environment and remotely from home. You may also be required to visits client sites on occasions. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career You will be mentored by colleagues, supervisors, managers and tutors throughout the programme What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. (url removed) are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused LI-HYBRID TJ-HYBRID
QA
Online Learning Coordinator Fully Remote (But first day in either London, Birmingham, or Manchester) This is a Fixed Term Contract ending in May 2023 for Maternity-Cover 30 Hours per Week: Mon, Wed, Thurs, Fri 9.00 to 5.30pm About QA: QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes, University programmes and apprenticeships. We play a key role in tackling the UK's alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. To cover one of the team's maternity-leave, we have a f ixed-term-contract (until May 2023) vacancy for an Online Learning Coordinator to join our market leading Online Operations team. About the Position: You'll offer administrative support for the Live Online Webex/Teams sessions delivered by the Academic Team You'll set up the sessions for the students, create the link from our Scheduling Team, and you'll upload that link into the scheduling database. You'll also be there, via email, telephone, and Teams/Webex, to answer any queries that either students or staff have around scheduling or technical issues. This role would be a great fit if you're a team-player with a great grasp of IT and are a confident MS Applications user. Key Responsibilities: Create Live online Virtual sessions in WebEx / Teams Create and send joining instruction emails for Virtual Sessions Perform pre-course technical tests with Students / Learners Download, convert and send course recordings Respond to Student/Learner queries by phone or email Provide 1st level technical support to students/Learners Provide reports on platform usage, attendance and feedback forms on demand Liaise with internal teams Support lecturers/tutors by sending administrative documents Support Lecturers/tutors with WebEx account queries Co-host some Virtual courses as requested Liaise with Learning and Teaching team to produce materials and demos for Virtual learning delivery You will be responsible for ensuring that all courses are set-up a month in advance, and also responding to any Student/Learner queries within six hours. About You: Experience of administering Learning Management Systems, CRM systems or similar is desirable but not essential Experience in a customer-focused, business to Customer Environment is definitely a must-have! If you have a knowledge of training operations and delivery platforms such as WebEx / MS Teams, then so much the better! And you'll need to be completely comfortable working full remotely within the UK. What We'll Do For You! Our salaries are competitive and will be discussed as part of the recruitment process. We're offering you the following strong benefits package: 27 days holiday plus ability to purchase 5 more days (pro-rata system) 3 days a year fully paid training, 2 days a year paid charity volunteering Medicash (healthcare moneyback scheme) Overtime paid for any existing hours above your contract £500 referral scheme A superb Gymflex scheme Our own BenefitsHub to receive loads of discounts This role could become permanent but is being advertised exclusively as a Fixed-term-Contract until May 2023. You'll instantly become welcomed into the team and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we'll set you up with a buddy to help get you settled in from day one. As a market leader in training, we know a few things about learning & development! You'll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.
Online Learning Coordinator Fully Remote (But first day in either London, Birmingham, or Manchester) This is a Fixed Term Contract ending in May 2023 for Maternity-Cover 30 Hours per Week: Mon, Wed, Thurs, Fri 9.00 to 5.30pm About QA: QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes, University programmes and apprenticeships. We play a key role in tackling the UK's alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages. To cover one of the team's maternity-leave, we have a f ixed-term-contract (until May 2023) vacancy for an Online Learning Coordinator to join our market leading Online Operations team. About the Position: You'll offer administrative support for the Live Online Webex/Teams sessions delivered by the Academic Team You'll set up the sessions for the students, create the link from our Scheduling Team, and you'll upload that link into the scheduling database. You'll also be there, via email, telephone, and Teams/Webex, to answer any queries that either students or staff have around scheduling or technical issues. This role would be a great fit if you're a team-player with a great grasp of IT and are a confident MS Applications user. Key Responsibilities: Create Live online Virtual sessions in WebEx / Teams Create and send joining instruction emails for Virtual Sessions Perform pre-course technical tests with Students / Learners Download, convert and send course recordings Respond to Student/Learner queries by phone or email Provide 1st level technical support to students/Learners Provide reports on platform usage, attendance and feedback forms on demand Liaise with internal teams Support lecturers/tutors by sending administrative documents Support Lecturers/tutors with WebEx account queries Co-host some Virtual courses as requested Liaise with Learning and Teaching team to produce materials and demos for Virtual learning delivery You will be responsible for ensuring that all courses are set-up a month in advance, and also responding to any Student/Learner queries within six hours. About You: Experience of administering Learning Management Systems, CRM systems or similar is desirable but not essential Experience in a customer-focused, business to Customer Environment is definitely a must-have! If you have a knowledge of training operations and delivery platforms such as WebEx / MS Teams, then so much the better! And you'll need to be completely comfortable working full remotely within the UK. What We'll Do For You! Our salaries are competitive and will be discussed as part of the recruitment process. We're offering you the following strong benefits package: 27 days holiday plus ability to purchase 5 more days (pro-rata system) 3 days a year fully paid training, 2 days a year paid charity volunteering Medicash (healthcare moneyback scheme) Overtime paid for any existing hours above your contract £500 referral scheme A superb Gymflex scheme Our own BenefitsHub to receive loads of discounts This role could become permanent but is being advertised exclusively as a Fixed-term-Contract until May 2023. You'll instantly become welcomed into the team and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we'll set you up with a buddy to help get you settled in from day one. As a market leader in training, we know a few things about learning & development! You'll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.
