Location London Employment Type Full time Location Type On-site Department Reactors We're looking for a Senior Bioprocess Specialist to join our awesome team. You will join our Production team in London, operating mammalian tissue culture systems to support the production of cultivated fat. You will implement novel protocols and technologies to drive our progress towards large-scale manufacturing, working alongside brilliant engineers, biologists, and mathematicians. As a Senior Bioprocess Specialist, you will work within our Production team and be the key hands-on specialist running pilot scale bioreactor operations, supporting scale-up and process validation. Over time you will transition into a key role for routine production at the next manufacturing scale. Your diligence, talent for collaboration, and reliability will make you an essential member of our team. What you'll do Operate, monitor, and maintain our in-house-built pilot-scale bioreactors, including set-up, inoculation, sampling, harvest, CIP/SIP, cleaning, and shutdown procedures. Execute standard operating procedures (SOPs), batch records, and other documentation, ensuring full compliance with quality and safety standards. Troubleshoot process and equipment issues in real time, including sensor faults, flow disruptions, in-process monitoring deviations, and contamination events; perform root-cause analysis and implement corrective actions to maintain bioreactor performance and product quality. Support scale-up efforts by assisting in the transfer of pilot-scale protocols and lessons learned into the next-scale bioreactor design and validation. Train junior technicians and operators on bioreactor protocols, safety, and SOPs. What we're looking for A master's degree (or equivalent experience) in biotechnology, biochemical engineering, bioprocess engineering, or related life sciences / engineering field Minimum 5 years of experience working with microbial or mammalian bioreactors in pilot / lab / manufacturing environment Demonstrated ability in leading cell culture operations in a production environment Strong technical troubleshooting skills: experience diagnosing and resolving bioprocess upsets Excellent aseptic technique in biosafety cabinets Experience with control systems (e.g. SCADA, distributed control systems, PLC/HMI) and process automation Good analytical skills: experience sampling, performing assays, interpreting process data Experience following and writing SOPs, GMP / GLP documentation practices, batch record and deviation reporting A talent for teamwork and collaboration Bonus points for experience with: Experience with large scale culture media preparation ( L scale) Experience with downstream processing methods Project management tools Electronic Laboratory Notebook (ELN) software Why join us? We're tackling real-world problems through cutting edge bioreactor technology and sustainable solutions. Join us, and you won't just be doing a job-you'll be shaping the future of food and biotech sustainability. Combine deep bioreactor work with troubleshooting skills to meet ambitious scale-up goals in a brand new industry. Work with expert bioprocess scale up, production, hardware team and software teams to implement a novel bioreactor platform for food and biotech. We don't just work together-we grow together. Join a fast paced startup culture that values collaboration, integrity, and shared success. Benefits Highly competitive salary (£55k) Stock option plan ️ Brand new lab and office in Old Street Weekly socials and events Pension plan (matching up to 5%) ️ 25 days' holiday + bank holidays Supportive and collaborative environment Being part of something amazing About Hoxton Farms Hoxton Farms grow cultivated pork fat, a healthy and delicious ingredient for the food industry. Cofounded in 2020 by Max Jamilly and Ed Steele, we are building the world's most scalable and cost effective tech stack for mammalian cell biomanufacturing - and we're monetising it with a premium B2B ingredient. Hoxton Farms are a team of 50 based in London. We have raised from investors including Founders Fund, Collab Fund, FSV/F Prime and Global Brain. Healthy fats. B2B cultivated fat is fast to market and will dominate a premium niche. Compared to traditional fat, cultivated pork fat is healthier and more scalable. Hoxton Farms have commercial traction with meat/CPG companies including some of the largest food companies in Asia. Cost and scale. Hoxton Farms have patented scalable, low cost, high yield bioreactors for mammalian stem cells. We opened a pilot production facility in London in 2023. Team. Hoxton Farms have a brilliant and friendly team including world class talent from the cultivated meat, biotech and engineering industries - all under one roof in central London. Hoxton Farms is an equal opportunity employer committed to providing a working environment that embraces inclusion, diversity and belonging. If you believe you would add value to our company but don't meet all the criteria, we would still love to hear from you. We especially encourage applications from female+, LGBTQIA+, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented in the tech industry.
Dec 16, 2025
Full time
Location London Employment Type Full time Location Type On-site Department Reactors We're looking for a Senior Bioprocess Specialist to join our awesome team. You will join our Production team in London, operating mammalian tissue culture systems to support the production of cultivated fat. You will implement novel protocols and technologies to drive our progress towards large-scale manufacturing, working alongside brilliant engineers, biologists, and mathematicians. As a Senior Bioprocess Specialist, you will work within our Production team and be the key hands-on specialist running pilot scale bioreactor operations, supporting scale-up and process validation. Over time you will transition into a key role for routine production at the next manufacturing scale. Your diligence, talent for collaboration, and reliability will make you an essential member of our team. What you'll do Operate, monitor, and maintain our in-house-built pilot-scale bioreactors, including set-up, inoculation, sampling, harvest, CIP/SIP, cleaning, and shutdown procedures. Execute standard operating procedures (SOPs), batch records, and other documentation, ensuring full compliance with quality and safety standards. Troubleshoot process and equipment issues in real time, including sensor faults, flow disruptions, in-process monitoring deviations, and contamination events; perform root-cause analysis and implement corrective actions to maintain bioreactor performance and product quality. Support scale-up efforts by assisting in the transfer of pilot-scale protocols and lessons learned into the next-scale bioreactor design and validation. Train junior technicians and operators on bioreactor protocols, safety, and SOPs. What we're looking for A master's degree (or equivalent experience) in biotechnology, biochemical engineering, bioprocess engineering, or related life sciences / engineering field Minimum 5 years of experience working with microbial or mammalian bioreactors in pilot / lab / manufacturing environment Demonstrated ability in leading cell culture operations in a production environment Strong technical troubleshooting skills: experience diagnosing and resolving bioprocess upsets Excellent aseptic technique in biosafety cabinets Experience with control systems (e.g. SCADA, distributed control systems, PLC/HMI) and process automation Good analytical skills: experience sampling, performing assays, interpreting process data Experience following and writing SOPs, GMP / GLP documentation practices, batch record and deviation reporting A talent for teamwork and collaboration Bonus points for experience with: Experience with large scale culture media preparation ( L scale) Experience with downstream processing methods Project management tools Electronic Laboratory Notebook (ELN) software Why join us? We're tackling real-world problems through cutting edge bioreactor technology and sustainable solutions. Join us, and you won't just be doing a job-you'll be shaping the future of food and biotech sustainability. Combine deep bioreactor work with troubleshooting skills to meet ambitious scale-up goals in a brand new industry. Work with expert bioprocess scale up, production, hardware team and software teams to implement a novel bioreactor platform for food and biotech. We don't just work together-we grow together. Join a fast paced startup culture that values collaboration, integrity, and shared success. Benefits Highly competitive salary (£55k) Stock option plan ️ Brand new lab and office in Old Street Weekly socials and events Pension plan (matching up to 5%) ️ 25 days' holiday + bank holidays Supportive and collaborative environment Being part of something amazing About Hoxton Farms Hoxton Farms grow cultivated pork fat, a healthy and delicious ingredient for the food industry. Cofounded in 2020 by Max Jamilly and Ed Steele, we are building the world's most scalable and cost effective tech stack for mammalian cell biomanufacturing - and we're monetising it with a premium B2B ingredient. Hoxton Farms are a team of 50 based in London. We have raised from investors including Founders Fund, Collab Fund, FSV/F Prime and Global Brain. Healthy fats. B2B cultivated fat is fast to market and will dominate a premium niche. Compared to traditional fat, cultivated pork fat is healthier and more scalable. Hoxton Farms have commercial traction with meat/CPG companies including some of the largest food companies in Asia. Cost and scale. Hoxton Farms have patented scalable, low cost, high yield bioreactors for mammalian stem cells. We opened a pilot production facility in London in 2023. Team. Hoxton Farms have a brilliant and friendly team including world class talent from the cultivated meat, biotech and engineering industries - all under one roof in central London. Hoxton Farms is an equal opportunity employer committed to providing a working environment that embraces inclusion, diversity and belonging. If you believe you would add value to our company but don't meet all the criteria, we would still love to hear from you. We especially encourage applications from female+, LGBTQIA+, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented in the tech industry.
Role: Talent Acquisition Partner - 6 Month Fixed Term Contract Location: Birmingham (Hybrid - 3 days office based) Pay: Competitive Who we are Compass Group Plc is a £20 billion turnover, global organisation and the world's leading provider of food and support services. Operating across seven key business areas-Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote-we serve millions of people every day. From classrooms to stadiums, hospitals to offshore platforms, our teams deliver outstanding experiences across the UK & Ireland and around the world. Compass Group UK&I is, first and foremost, a people business. We have made significant investments in industry leading talent acquisition and workforce management technology, enabling us to attract exceptional talent and support the continued growth of our organisation. Our talent strategies span the UK & Ireland and incorporate a wide range of specialist and diversity job boards, social and digital channels, and innovative employer brand activity. Our resourcing capability is a critical pillar in delivering the wider UK&I business strategy. What the role is about As a Talent Acquisition Partner on a 6 month fixed term contract, you will play a pivotal role in ensuring the business secures the right people at the right time to deliver on its goals. You will be a trusted advisor to our operational teams, while also acting as a champion for employer brand, candidate experience, and our commitment to diversity and inclusion. You will proactively source, attract, and engage talent across a range of business areas, using market intelligence and a suite of leading resourcing tools. You will also support hiring managers in developing best practice recruitment capability, enabling them to successfully self serve where appropriate. This is a highly collaborative role that will place you at the heart of our people and operations network-representing Compass externally as an employer of choice, and ensuring internal teams understand and uphold our recruitment principles and processes. Your work will help us evolve, refine, and optimise our resourcing strategy as we continue to grow in a fast paced and dynamic business landscape. Some key areas of focus: Analyse daily attraction data to identify underperforming roles and use market insight tools to understand the root causes. Partner with the Senior Talent Acquisition Business Partner and Hiring Managers to address challenges and implement targeted attraction campaigns. Build strong relationships with hiring managers to understand role requirements, expectations, and team needs. Utilise a variety of sourcing methods-job boards, search tools, social media, talent pools, and referrals-to identify and attract quality candidates. Screen and assess candidates based on skills, experience, and cultural fit. Conduct phone, video, or face to face interviews and provide structured feedback to hiring managers. Coordinate and guide the hiring process, including offers, reference checks, and onboarding related activities. Monitor frontline recruitment activity and flag trends or concerns, working with operational managers to identify solutions. Develop and maintain active talent pipelines to support future workforce planning. Deliver an engaging, inclusive, and professional candidate experience from application to offer. Track and report recruitment performance, insights, and trends. This list is not exhaustive. What you receive from us At Compass Group UK&I, we're committed to creating an environment that supports productivity, growth, and well being. As part of our team, you can expect: Dynamic Working Environment Enjoy the flexibility of a deskless-friendly, dynamic working culture that empowers you to work in the way that suits you best and encourages fresh thinking and collaboration. Comprehensive Training & Development Access extensive learning and development resources, including our award winning Apprenticeship programmes designed to support your ongoing professional growth. Perks at Work Enjoy access to thousands of discounts on products, services, and experiences through our exclusive Perks at Work portal. Generous Annual Leave Benefit from 27 days of annual leave (pro rata), supporting your work life balance. Private Health Cover Your wellbeing matters. You'll have the opportunity to join our comprehensive Private Health Cover plan. Join us at Compass Group UK&I and be part of a business that believes its people are the foundation of its success. This is your opportunity to make an impact, grow your skills, and contribute to an organisation where you can truly thrive.
Dec 15, 2025
Full time
Role: Talent Acquisition Partner - 6 Month Fixed Term Contract Location: Birmingham (Hybrid - 3 days office based) Pay: Competitive Who we are Compass Group Plc is a £20 billion turnover, global organisation and the world's leading provider of food and support services. Operating across seven key business areas-Foodservice; Support Services; Business & Industry; Healthcare & Seniors; Education; Sports & Leisure; and Defence, Offshore & Remote-we serve millions of people every day. From classrooms to stadiums, hospitals to offshore platforms, our teams deliver outstanding experiences across the UK & Ireland and around the world. Compass Group UK&I is, first and foremost, a people business. We have made significant investments in industry leading talent acquisition and workforce management technology, enabling us to attract exceptional talent and support the continued growth of our organisation. Our talent strategies span the UK & Ireland and incorporate a wide range of specialist and diversity job boards, social and digital channels, and innovative employer brand activity. Our resourcing capability is a critical pillar in delivering the wider UK&I business strategy. What the role is about As a Talent Acquisition Partner on a 6 month fixed term contract, you will play a pivotal role in ensuring the business secures the right people at the right time to deliver on its goals. You will be a trusted advisor to our operational teams, while also acting as a champion for employer brand, candidate experience, and our commitment to diversity and inclusion. You will proactively source, attract, and engage talent across a range of business areas, using market intelligence and a suite of leading resourcing tools. You will also support hiring managers in developing best practice recruitment capability, enabling them to successfully self serve where appropriate. This is a highly collaborative role that will place you at the heart of our people and operations network-representing Compass externally as an employer of choice, and ensuring internal teams understand and uphold our recruitment principles and processes. Your work will help us evolve, refine, and optimise our resourcing strategy as we continue to grow in a fast paced and dynamic business landscape. Some key areas of focus: Analyse daily attraction data to identify underperforming roles and use market insight tools to understand the root causes. Partner with the Senior Talent Acquisition Business Partner and Hiring Managers to address challenges and implement targeted attraction campaigns. Build strong relationships with hiring managers to understand role requirements, expectations, and team needs. Utilise a variety of sourcing methods-job boards, search tools, social media, talent pools, and referrals-to identify and attract quality candidates. Screen and assess candidates based on skills, experience, and cultural fit. Conduct phone, video, or face to face interviews and provide structured feedback to hiring managers. Coordinate and guide the hiring process, including offers, reference checks, and onboarding related activities. Monitor frontline recruitment activity and flag trends or concerns, working with operational managers to identify solutions. Develop and maintain active talent pipelines to support future workforce planning. Deliver an engaging, inclusive, and professional candidate experience from application to offer. Track and report recruitment performance, insights, and trends. This list is not exhaustive. What you receive from us At Compass Group UK&I, we're committed to creating an environment that supports productivity, growth, and well being. As part of our team, you can expect: Dynamic Working Environment Enjoy the flexibility of a deskless-friendly, dynamic working culture that empowers you to work in the way that suits you best and encourages fresh thinking and collaboration. Comprehensive Training & Development Access extensive learning and development resources, including our award winning Apprenticeship programmes designed to support your ongoing professional growth. Perks at Work Enjoy access to thousands of discounts on products, services, and experiences through our exclusive Perks at Work portal. Generous Annual Leave Benefit from 27 days of annual leave (pro rata), supporting your work life balance. Private Health Cover Your wellbeing matters. You'll have the opportunity to join our comprehensive Private Health Cover plan. Join us at Compass Group UK&I and be part of a business that believes its people are the foundation of its success. This is your opportunity to make an impact, grow your skills, and contribute to an organisation where you can truly thrive.
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Alten is a global engineering firm with approximately 57,000 employees specializing in engineering and IT services. Domain Expert Role Overview As a Cloud Transformation and Modernisation Expert, you will play a pivotal role at the intersection of client engagement, strategic delivery, and brand representation. You will shape how Methods communicates its value, supports business growth, and showcases its transformation expertise through pre sales activity, thought leadership, and high impact marketing content. You will collaborate closely with Delivery, Sales, and Marketing to translate our work into clear, compelling, and outcome focused narratives. This includes designing persuasive bid responses, presentations, and strategic content that resonate with clients and articulate the measurable impact Methods delivers. You will also drive the evolution of our service offerings, ensuring they remain aligned with changing client priorities, industry best practice, and emerging technologies across IT operations, service management, automation, and digital service excellence. As the senior technical authority for your domain, you will anticipate market trends, define the future skills required within the discipline, and guide Methods' strategic direction. You will build and mentor a community of Specialists, recruiting talent and nurturing capability with support from Competency Centre leadership. In addition, you will contribute to specialist client assignments, support pre sales and bid activities, and help shape new and existing service propositions. Methods is appointing seven Domain Experts, each matched to a core strategic offering. Client Side Transformation Partner User Centred Design & Delivery Cloud Transformation & Modernisation Data Intelligence & Applied AI IT Operations & Service Excellence Enterprise Platform Adoption & Value Realisation Cyber Resilience These experts will be the thought leaders and subject matter authorities for their domains, shaping propositions, guiding client delivery, and strengthening Methods' position in the market. Key Responsibilities Project Expertise Provide expert consultancy, technical leadership, and delivery assurance across client assignments. Lead discovery activities, assessments, stakeholder interviews, and service maturity reviews. Develop strategies, operating models, transformation roadmaps, and business cases. Design and facilitate client workshops, including vision setting, prioritisation, and technical decision making. Offer hands on delivery support as an interim lead or specialist where required. Support implementation of the skills matrix and deliver project specific training to uplift team capability. Participate in programme governance, risk assessment, and quality assurance for major initiatives. Pre Sales Shape early client conversations, understand challenges, and define clear, compelling responses. Lead scoping activities and host client workshops to refine requirements and solution options. Develop high quality proposals, presentations, and capability statements for bids and frameworks. Support Sales and Bid Teams with subject matter expertise and strategic narrative development. Contribute to account planning, pipeline development, and identification of future market opportunities. Provide insight on competitive positioning, market trends, and emerging client needs. Service Offerings Work with Competency Centre leadership to develop, refine, and evolve service propositions. Identify future customer or market challenges and ensure our offerings reflect best practice and emerging trends. Build and maintain partnerships with external organisations to strengthen service capability. Curate and maintain reusable assets such as case studies, templates, and playbooks, updated quarterly. Training & Community Mentor and support Specialists, providing technical guidance and career development. Produce training materials and deliver capability building courses aligned to domain expertise. Continue developing your own skills in line with Competency Centre objectives. Lead an active professional community by organising events, sharing insights, and promoting collaboration. Participate in the recruitment of Specialists, including conducting technical interviews. External Communication Represent Methods through thought leadership, attending events, speaking engagements, and external forums. Produce high quality blogs, insight articles, whitepapers, or multimedia content to showcase expertise. Support Marketing to develop compelling stories and campaigns that highlight client outcomes and Methods' value. Ensure domain specific messaging is clear, consistent, and aligned with corporate priorities. Key Experience To be effective in this role, you must have relevant delivery experience sufficient to interact with senior clients, delivery teams, and respond to tenders. This will include the following areas for your domain. Cloud Optimisation Assessments Cloud Readiness Assessment & Strategy Migration Planning & Execution (Lift and Shift or Cloud Native Modernisation) Cloud Architecture Design Platform Selection (AWS, Azure, GCP, etc.) and identity management Workload Optimisation, Application Modernisation & Performance Tuning and Integration Services Security, Governance & Compliance Management Cloud Cost Management & FinOps Automation & DevOps Enablement (CI/CD, IaC) Monitoring, Reporting & Continuous Improvement Capability Uplift & Embedded Knowledge Transfer Benefits led portfolio management Change readiness and engagement Data Architecture Design & Assurance Security Architecture Design & Assurance Data Migration Design & Delivery Why you'll love this role You will love the role if you want to make a real impact while growing your career in a supportive, forward thinking organisation. Methods combines the agility of a consultancy with the purpose of public sector transformation, giving you the opportunity to shape meaningful outcomes for citizens, government and national services. In this hybrid sales and delivery role, you will build trusted relationships with clients, spot opportunities to solve complex challenges and then lead the teams that bring those solutions to life. You will have the freedom to innovate, the backing of experienced colleagues, and a culture that values collaboration, curiosity and continuous development. At Methods, your work matters, your voice is heard, and your career can thrive. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment. As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non contributory (spouse and dependants included) Worldwide Travel Insurance which is non contributory (spouse and dependants included)
Dec 13, 2025
Full time
About Methods: Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Alten is a global engineering firm with approximately 57,000 employees specializing in engineering and IT services. Domain Expert Role Overview As a Cloud Transformation and Modernisation Expert, you will play a pivotal role at the intersection of client engagement, strategic delivery, and brand representation. You will shape how Methods communicates its value, supports business growth, and showcases its transformation expertise through pre sales activity, thought leadership, and high impact marketing content. You will collaborate closely with Delivery, Sales, and Marketing to translate our work into clear, compelling, and outcome focused narratives. This includes designing persuasive bid responses, presentations, and strategic content that resonate with clients and articulate the measurable impact Methods delivers. You will also drive the evolution of our service offerings, ensuring they remain aligned with changing client priorities, industry best practice, and emerging technologies across IT operations, service management, automation, and digital service excellence. As the senior technical authority for your domain, you will anticipate market trends, define the future skills required within the discipline, and guide Methods' strategic direction. You will build and mentor a community of Specialists, recruiting talent and nurturing capability with support from Competency Centre leadership. In addition, you will contribute to specialist client assignments, support pre sales and bid activities, and help shape new and existing service propositions. Methods is appointing seven Domain Experts, each matched to a core strategic offering. Client Side Transformation Partner User Centred Design & Delivery Cloud Transformation & Modernisation Data Intelligence & Applied AI IT Operations & Service Excellence Enterprise Platform Adoption & Value Realisation Cyber Resilience These experts will be the thought leaders and subject matter authorities for their domains, shaping propositions, guiding client delivery, and strengthening Methods' position in the market. Key Responsibilities Project Expertise Provide expert consultancy, technical leadership, and delivery assurance across client assignments. Lead discovery activities, assessments, stakeholder interviews, and service maturity reviews. Develop strategies, operating models, transformation roadmaps, and business cases. Design and facilitate client workshops, including vision setting, prioritisation, and technical decision making. Offer hands on delivery support as an interim lead or specialist where required. Support implementation of the skills matrix and deliver project specific training to uplift team capability. Participate in programme governance, risk assessment, and quality assurance for major initiatives. Pre Sales Shape early client conversations, understand challenges, and define clear, compelling responses. Lead scoping activities and host client workshops to refine requirements and solution options. Develop high quality proposals, presentations, and capability statements for bids and frameworks. Support Sales and Bid Teams with subject matter expertise and strategic narrative development. Contribute to account planning, pipeline development, and identification of future market opportunities. Provide insight on competitive positioning, market trends, and emerging client needs. Service Offerings Work with Competency Centre leadership to develop, refine, and evolve service propositions. Identify future customer or market challenges and ensure our offerings reflect best practice and emerging trends. Build and maintain partnerships with external organisations to strengthen service capability. Curate and maintain reusable assets such as case studies, templates, and playbooks, updated quarterly. Training & Community Mentor and support Specialists, providing technical guidance and career development. Produce training materials and deliver capability building courses aligned to domain expertise. Continue developing your own skills in line with Competency Centre objectives. Lead an active professional community by organising events, sharing insights, and promoting collaboration. Participate in the recruitment of Specialists, including conducting technical interviews. External Communication Represent Methods through thought leadership, attending events, speaking engagements, and external forums. Produce high quality blogs, insight articles, whitepapers, or multimedia content to showcase expertise. Support Marketing to develop compelling stories and campaigns that highlight client outcomes and Methods' value. Ensure domain specific messaging is clear, consistent, and aligned with corporate priorities. Key Experience To be effective in this role, you must have relevant delivery experience sufficient to interact with senior clients, delivery teams, and respond to tenders. This will include the following areas for your domain. Cloud Optimisation Assessments Cloud Readiness Assessment & Strategy Migration Planning & Execution (Lift and Shift or Cloud Native Modernisation) Cloud Architecture Design Platform Selection (AWS, Azure, GCP, etc.) and identity management Workload Optimisation, Application Modernisation & Performance Tuning and Integration Services Security, Governance & Compliance Management Cloud Cost Management & FinOps Automation & DevOps Enablement (CI/CD, IaC) Monitoring, Reporting & Continuous Improvement Capability Uplift & Embedded Knowledge Transfer Benefits led portfolio management Change readiness and engagement Data Architecture Design & Assurance Security Architecture Design & Assurance Data Migration Design & Delivery Why you'll love this role You will love the role if you want to make a real impact while growing your career in a supportive, forward thinking organisation. Methods combines the agility of a consultancy with the purpose of public sector transformation, giving you the opportunity to shape meaningful outcomes for citizens, government and national services. In this hybrid sales and delivery role, you will build trusted relationships with clients, spot opportunities to solve complex challenges and then lead the teams that bring those solutions to life. You will have the freedom to innovate, the backing of experienced colleagues, and a culture that values collaboration, curiosity and continuous development. At Methods, your work matters, your voice is heard, and your career can thrive. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought provoking leadership A supportive and collaborative environment. As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus based on company and individual performance Life Assurance of 4 times base salary Private Medical Insurance which is non contributory (spouse and dependants included) Worldwide Travel Insurance which is non contributory (spouse and dependants included)
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. This is a pivotal leadership role for a highly experienced and results-oriented individual to join Croud as a Managing Partner. As the leader of a dedicated Client Team, you will strategically manage your client portfolio, with direct responsibility for its financial outcomes. This role requires a strategic, entrepreneurial, and client centric approach to drive sustainable growth, maximise profitability, and ensure exceptional client outcomes. You will act as a true business partner to your clients, fostering strong relationships and contribution to their overall business success. RESPONSIBILITIES Key responsibilities include, but are not limited to: Client Leadership & Growth: Develop and maintain strong, long term, and mutually beneficial client relationships at the C suite level (or equivalent) with your key clients. Proactively identify and address client needs and challenges, anticipating future requirements. Lead and win client pitches, and cross selling opportunities within your Client Team. Work with other senior leaders in your triumvirate to balance the right approach to ensure successful outcomes. Deliver budget and drive revenue growth, profitability, and client satisfaction across the entire client portfolio as per commercial KPI's shared. Build and maintain strong client relationships based on trust and credibility. Act as the primary escalation, alongside exec sponsor, for all client issues within your portfolio. Challenge client assumptions and provide strategic guidance on their digital marketing strategies. Drive client centric solutions that exceed expectations and deliver tangible business value. Client Team Leadership & Management: Guide and mentor team members within the Client Team, including Planning Directors, Channel Strategy Directors, Project Managers, and wider teams, remove roadblocks and facilitate internal collaboration. Foster a high performing, collaborative, and inclusive team culture. Ensure effective communication, coordination, and knowledge sharing across all departments within the Client Team. Influence and shape the composition of agency teams to best serve client needs. Identify and address training needs within the Client Team to enhance team skills and capabilities. Strategic Planning & Execution: Develop and execute strategic plans for client growth and business development within the Client Team. Conduct regular reviews of client performance, identifying areas for improvement and opportunities for optimisation. Analyse market trends and competitive landscapes to identify new growth opportunities. Develop and implement strategies to drive revenue growth, profitability, and client satisfaction. Financial Performance & Management: Oversee all financial aspects of the Client Team working closely with the finance leads, including budgeting, forecasting, and invoicing. Drive profitability and maximise margins across all client engagements. Ensure the financial health and sustainability of the Client Team. Analyse data to understand the financial implications of decisions and track key performance indicators (KPIs). Operational Excellence: Ensure efficient and effective delivery of your Client Team in order to hit target KPIs. Implement best practices, streamline processes, and drive operational efficiency. Ensure compliance with all agency policies and procedures. Communication & Collaboration: Maintain open and transparent communication with the wider Croud business, including channel heads, the growth team, and the Exec. Actively participate in agency wide initiatives and contribute to the overall success of Croud. Foster strong relationships and communication across all internal teams. Culture & Values: Be a champion of Croud's values and culture, fostering a positive and inclusive work environment. Represent Croud with integrity and professionalism both internally and externally. Drive continuous improvement within the agency based on client feedback. Contribute to the overall development of the agency's service offerings. PERSON SPECIFICATION 10+ years of proven success in digital marketing, with a strong emphasis on client management, business development, and leadership. Deep understanding of the digital marketing landscape, including paid media, SEO, social, content, and emerging technologies. Proven track record of driving revenue growth, profitability, and client satisfaction. Strong leadership, communication, and interpersonal skills with the ability to influence and inspire others. Excellent client relationship management at the most senior levels, negotiation, and presentation skills. Strong analytical and problem solving skills with the ability to analyse data and make data driven decisions. Experience in managing budgets, P&L statements, and forecasting. A passion for digital marketing, a proactive and entrepreneurial spirit, and a desire to stay ahead of industry trends. Strong strategic thinking and industry knowledge with the ability to anticipate future trends. A mathematical and analytical mind with strong quantitative skills. A self starter with an entrepreneurial spirit able to demonstrate innovation and initiative COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference . click apply for full job details
Dec 10, 2025
Full time
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. This is a pivotal leadership role for a highly experienced and results-oriented individual to join Croud as a Managing Partner. As the leader of a dedicated Client Team, you will strategically manage your client portfolio, with direct responsibility for its financial outcomes. This role requires a strategic, entrepreneurial, and client centric approach to drive sustainable growth, maximise profitability, and ensure exceptional client outcomes. You will act as a true business partner to your clients, fostering strong relationships and contribution to their overall business success. RESPONSIBILITIES Key responsibilities include, but are not limited to: Client Leadership & Growth: Develop and maintain strong, long term, and mutually beneficial client relationships at the C suite level (or equivalent) with your key clients. Proactively identify and address client needs and challenges, anticipating future requirements. Lead and win client pitches, and cross selling opportunities within your Client Team. Work with other senior leaders in your triumvirate to balance the right approach to ensure successful outcomes. Deliver budget and drive revenue growth, profitability, and client satisfaction across the entire client portfolio as per commercial KPI's shared. Build and maintain strong client relationships based on trust and credibility. Act as the primary escalation, alongside exec sponsor, for all client issues within your portfolio. Challenge client assumptions and provide strategic guidance on their digital marketing strategies. Drive client centric solutions that exceed expectations and deliver tangible business value. Client Team Leadership & Management: Guide and mentor team members within the Client Team, including Planning Directors, Channel Strategy Directors, Project Managers, and wider teams, remove roadblocks and facilitate internal collaboration. Foster a high performing, collaborative, and inclusive team culture. Ensure effective communication, coordination, and knowledge sharing across all departments within the Client Team. Influence and shape the composition of agency teams to best serve client needs. Identify and address training needs within the Client Team to enhance team skills and capabilities. Strategic Planning & Execution: Develop and execute strategic plans for client growth and business development within the Client Team. Conduct regular reviews of client performance, identifying areas for improvement and opportunities for optimisation. Analyse market trends and competitive landscapes to identify new growth opportunities. Develop and implement strategies to drive revenue growth, profitability, and client satisfaction. Financial Performance & Management: Oversee all financial aspects of the Client Team working closely with the finance leads, including budgeting, forecasting, and invoicing. Drive profitability and maximise margins across all client engagements. Ensure the financial health and sustainability of the Client Team. Analyse data to understand the financial implications of decisions and track key performance indicators (KPIs). Operational Excellence: Ensure efficient and effective delivery of your Client Team in order to hit target KPIs. Implement best practices, streamline processes, and drive operational efficiency. Ensure compliance with all agency policies and procedures. Communication & Collaboration: Maintain open and transparent communication with the wider Croud business, including channel heads, the growth team, and the Exec. Actively participate in agency wide initiatives and contribute to the overall success of Croud. Foster strong relationships and communication across all internal teams. Culture & Values: Be a champion of Croud's values and culture, fostering a positive and inclusive work environment. Represent Croud with integrity and professionalism both internally and externally. Drive continuous improvement within the agency based on client feedback. Contribute to the overall development of the agency's service offerings. PERSON SPECIFICATION 10+ years of proven success in digital marketing, with a strong emphasis on client management, business development, and leadership. Deep understanding of the digital marketing landscape, including paid media, SEO, social, content, and emerging technologies. Proven track record of driving revenue growth, profitability, and client satisfaction. Strong leadership, communication, and interpersonal skills with the ability to influence and inspire others. Excellent client relationship management at the most senior levels, negotiation, and presentation skills. Strong analytical and problem solving skills with the ability to analyse data and make data driven decisions. Experience in managing budgets, P&L statements, and forecasting. A passion for digital marketing, a proactive and entrepreneurial spirit, and a desire to stay ahead of industry trends. Strong strategic thinking and industry knowledge with the ability to anticipate future trends. A mathematical and analytical mind with strong quantitative skills. A self starter with an entrepreneurial spirit able to demonstrate innovation and initiative COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference . click apply for full job details
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in ourLondonoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Dec 09, 2025
Full time
ROLE OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in ourLondonoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
ABOUT CROUD Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Senior Account Manager is a leadership role within the Retail Media team, ideal for an experienced and strategic professional with a deep passion for digital marketing. You will be responsible for the overall success of a portfolio of major client accounts, leading on strategy, execution, and client relationship management, with the support of a dedicated team. A crucial aspect of this role is to drive operational excellence, shaping scalable processes and defining Retail Media best practice, including how we work with the Croudie Network. You will also be a leader and mentor, with direct line management responsibility for Retail Media Executives and Managers. This position requires a strategic mindset, advanced technical knowledge, exceptional client management skills, and a proven ability to lead a team to success. RESPONSIBILITIES Campaign Management Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management. Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation. Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets. Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling. Data & Reporting You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions. You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team. You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross-channel performance. You will analyse complex data sets to identify strategic opportunities and provide actionable recommendations to clients. Croudie Network & Internal Processes You will play an active role in defining Retail Media best practice and creating scalable processes to improve team efficiency. You will innovate new technologies and ways of working, monitoring market trends to support internal growth and contribute to the tech roadmap. You will stay up to date with new market tools and Retail Media opportunities, sharing knowledge and driving adoption within the wider team. You will advocate for knowledge sharing and drive the delivery of cross-channel processes and tools. Client Service & Team Support You will have direct line management of Retail Media Executives and Managers, leading their development through regular 1:1s and performance reviews. You will provide direction and guidance to your team to ensure the highest standards of communication and client service are maintained. You will mentor new team members to help them become operational in their roles quickly and efficiently. You will contribute to the new business process and oversee the delivery of sales support from the team when required. PERSON SPECIFICATION Degree-level education or equivalent relevant work experience. Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation. Proven experience managing Retail Media campaigns. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross-channel activities. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Collaborative team player who thrives in a fast-moving, cross-functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sits & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Dec 09, 2025
Full time
ABOUT CROUD Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Senior Account Manager is a leadership role within the Retail Media team, ideal for an experienced and strategic professional with a deep passion for digital marketing. You will be responsible for the overall success of a portfolio of major client accounts, leading on strategy, execution, and client relationship management, with the support of a dedicated team. A crucial aspect of this role is to drive operational excellence, shaping scalable processes and defining Retail Media best practice, including how we work with the Croudie Network. You will also be a leader and mentor, with direct line management responsibility for Retail Media Executives and Managers. This position requires a strategic mindset, advanced technical knowledge, exceptional client management skills, and a proven ability to lead a team to success. RESPONSIBILITIES Campaign Management Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management. Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation. Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets. Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling. Data & Reporting You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions. You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team. You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross-channel performance. You will analyse complex data sets to identify strategic opportunities and provide actionable recommendations to clients. Croudie Network & Internal Processes You will play an active role in defining Retail Media best practice and creating scalable processes to improve team efficiency. You will innovate new technologies and ways of working, monitoring market trends to support internal growth and contribute to the tech roadmap. You will stay up to date with new market tools and Retail Media opportunities, sharing knowledge and driving adoption within the wider team. You will advocate for knowledge sharing and drive the delivery of cross-channel processes and tools. Client Service & Team Support You will have direct line management of Retail Media Executives and Managers, leading their development through regular 1:1s and performance reviews. You will provide direction and guidance to your team to ensure the highest standards of communication and client service are maintained. You will mentor new team members to help them become operational in their roles quickly and efficiently. You will contribute to the new business process and oversee the delivery of sales support from the team when required. PERSON SPECIFICATION Degree-level education or equivalent relevant work experience. Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation. Proven experience managing Retail Media campaigns. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross-channel activities. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Collaborative team player who thrives in a fast-moving, cross-functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sales Commission Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Health & Wellbeing Contribution Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sits & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
ABOUT CROUD Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team.You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. Team Leadership & Development You will manage your direct reports, including their ongoing development and training needs. You will co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high-performing team culture. PERSON SPECIFICATION Degree-level education or equivalent relevant work experience. Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation. Proven experience managing Retail Media campaigns. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross-channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross-channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast-moving, cross-functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days. Discretionary annual performance based incentive. Sales Commission. Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years. Recruitment Referral Bonus. Health & Wellbeing Contribution. Ride to Work Scheme. Railcard & Season Ticket Loan. Home Office Equipment (chair and screen). Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee. Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection. Medical Cash Plan. Pension. Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events. Peer Recognition: Through our "Bonusly" program. Team Off-Sites & Social Events. Year-round Holiday Celebrations. Flexible Working Options. A Day to Make a Difference. Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers; it may also be necessary on occasions to work outside of these hours. Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes. Eye on the future - our value on futurism, creativity and passion. Generous in spirit - our value on people, development and inclusion. Do what you say - our value on integrity and accountability. Make a difference - our value on purpose and impact.
Dec 09, 2025
Full time
ABOUT CROUD Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team.You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. Team Leadership & Development You will manage your direct reports, including their ongoing development and training needs. You will co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high-performing team culture. PERSON SPECIFICATION Degree-level education or equivalent relevant work experience. Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation. Proven experience managing Retail Media campaigns. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross-channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross-channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast-moving, cross-functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days. Discretionary annual performance based incentive. Sales Commission. Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years. Recruitment Referral Bonus. Health & Wellbeing Contribution. Ride to Work Scheme. Railcard & Season Ticket Loan. Home Office Equipment (chair and screen). Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee. Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection. Medical Cash Plan. Pension. Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events. Peer Recognition: Through our "Bonusly" program. Team Off-Sites & Social Events. Year-round Holiday Celebrations. Flexible Working Options. A Day to Make a Difference. Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers; it may also be necessary on occasions to work outside of these hours. Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes. Eye on the future - our value on futurism, creativity and passion. Generous in spirit - our value on people, development and inclusion. Do what you say - our value on integrity and accountability. Make a difference - our value on purpose and impact.
Who is Weber Shandwick? At The Weber Shandwick Collective, you are welcomed, valued and empowered to grow and we believe that opportunity grows in a collective. We create cultural value and help brands navigate the ever changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world's leading brands and businesses. We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for: Developing data driven insights and strategies to drive measurable impact Creating impactful campaigns that tap into culture Creating channel and platform agnostic campaigns that grow organically Delivering integrated campaigns that are earned first but deliver for paid and owned Senior Manager - Social Impact (London) Weber Shandwick is looking for a talented Senior Manager to join the Social Impact team in our London office. The opportunity involves working on a portfolio of impactful global organisations, executing integrated campaigns involving strategy, earned media, creative, social and digital. The candidate will lead day to day project management, provide counsel, support in the development of campaign and media strategies, manage budgets and contribute to the strong execution of activities. The successful candidate will demonstrate the following key skills and attributes: Client and Work Develop and draft media strategies, press releases, reactive media statements, talking points, FAQs, memos, crisis plans and other deliverables as needed Oversee and execute proactive media outreach and reactive media relations strategies Drive development of tactical plans, translating strategies into tactics, ensuring deliverables align with strategies Lead multiple integrated work streams and partner with clients to deliver on time/on budget work plans with minimal supervision on complex global Social Impact issues Serve as the day to day client contact flagging, triaging and managing client issues as they arise Oversee project management, maintaining overall account tracker and other trackers as needed Self Leadership and Talent Management Demonstrate creative problem solving and teamwork Build and lead productive relationships internally, with interagency teams, and a diverse array of agency colleagues Growth and Business Development Participate in brainstorms and planning Support new business pitch content creation and organic business growth efforts Hone presentation skills, participating in pitches when possible Business Acumen Develop budgets, support analysis of budget and time entry, and account invoicing Assist in financial management for clients, including development of invoices and activity reports to maintain profitability of engagements To be considered for this role, you must have experience delivering integrated communications strategies across topics such as global health, development, humanitarian and / or environmental issues. Ideal Experience Required: Ideally you will possess many of the above skills and attributes A deep interest in international issues, whether global health, development, climate, environment or human rights Fluency in media relations with an instinctive understanding of what makes a good story and how to shape stories from our clients' activities Strong awareness of media in top tier and specialist UK/global/African media and an understanding of how journalists operate Excellent verbal and written communication skills, particularly the ability to digest complex information and turn it into crisp, compelling written copy Mastery in copywriting a range of external and media materials including press releases, key message documents, pitches, social media content, etc. Experience of working in a fast paced environment, juggling multiple projects and deadlines, adapting approaches when the needs of clients change Experience working with multiple disciplines and specialists to deliver integrated campaigns Strong presentation skills and a desire to be involved in new business pitching A proactive approach to identifying opportunities for the client, practice and team Attentive to detail and delivery of high quality work Fluency in Microsoft programmes and digital/social media platforms, tools and solutions Positive, problem solving attitude Ambitious with an entrepreneurial streak Maybe you've worked in community organising, campaigning or journalism rather than PR or agency. If you bring sharp strategic thinking, curiosity and real world insight, we want to hear from you especially if you deeply understand media & storytelling, have a strong interest in global social justice and are excited by this role. Core Benefits: Private medical insurance Group life assurance Group income protection Employee Assistance Programme Buy or sell holiday Additional life assurance cover Critical illness insurance Travel insurance Health screening Cycle to work scheme Health cash plan Flexible working with our 3:2 hybrid work model Equivalent of $250 USD for new joiners on 6 month + contract to support home working set up 25 days' annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure Flexible public holidays Dedicated Business Resource Groups including Women of Weber, Decoded (Global Majority network), and PRISM (LGBTQIA+) Sweets and snacks in the office Exclusive shopping discounts and perks Season ticket loan Long service bonus Enhanced family leave Inclusive and invisible health policies Note from the Talent Team: We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume, we are not able to get back to everyone individually, so if you have not heard back from us, unfortunately, you have not been successful on this occasion and we wish you all the best in your search. At Weber Shandwick we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Senior Associate - Digital Weber Shandwick is looking for a talented Senior Associate to join our Digital team. This is a client facing role where you will be exposed to a varied client portfolio and will play a key part in the delivery of high profile communications campaigns across multiple markets. The successful candidate will demonstrate the following key attributes: Client and Work Serve as key supporting strategist for digital/integrated clients, assisting in the development and execution of digital and social media programs Liaise with clients and assist in client communications, including developing and coordinating routine account management materials, including timelines, client documentation and project management support Draft and manage cross functional team briefs, independently partnering with creative, paid, and media relations team members on digital projects and collaborating on integrated deliverables Oversee digital and social content production from concept to execution, including social editorial calendar creation, creation of social media ad mockups, etc. Manage social content publishing models for clients, including educating (and selling) clients on content creation/syndication, paid promotion and platforms Understand interactive elements of complex digital/social media engagement campaigns, collaborating with traditional and digital media teams Identify ways in which to measure success against campaign goals and achievable outcomes Self Leadership and Team Effectiveness Produce high quality work and continually update the manager on activity progress Proactively contribute to an inclusive team culture and consistently display behaviours that support integration Growth and Business Development Leverage understanding of the client's business to share ideas to help grow the account organically Participate in meetings to support new business development/organic business growth opportunities as directed, including research, updating trackers and timelines Develop new business acumen through supporting the development of pitch materials and shadowing elements of a pitch Business Acumen . click apply for full job details
Dec 09, 2025
Full time
Who is Weber Shandwick? At The Weber Shandwick Collective, you are welcomed, valued and empowered to grow and we believe that opportunity grows in a collective. We create cultural value and help brands navigate the ever changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world's leading brands and businesses. We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for: Developing data driven insights and strategies to drive measurable impact Creating impactful campaigns that tap into culture Creating channel and platform agnostic campaigns that grow organically Delivering integrated campaigns that are earned first but deliver for paid and owned Senior Manager - Social Impact (London) Weber Shandwick is looking for a talented Senior Manager to join the Social Impact team in our London office. The opportunity involves working on a portfolio of impactful global organisations, executing integrated campaigns involving strategy, earned media, creative, social and digital. The candidate will lead day to day project management, provide counsel, support in the development of campaign and media strategies, manage budgets and contribute to the strong execution of activities. The successful candidate will demonstrate the following key skills and attributes: Client and Work Develop and draft media strategies, press releases, reactive media statements, talking points, FAQs, memos, crisis plans and other deliverables as needed Oversee and execute proactive media outreach and reactive media relations strategies Drive development of tactical plans, translating strategies into tactics, ensuring deliverables align with strategies Lead multiple integrated work streams and partner with clients to deliver on time/on budget work plans with minimal supervision on complex global Social Impact issues Serve as the day to day client contact flagging, triaging and managing client issues as they arise Oversee project management, maintaining overall account tracker and other trackers as needed Self Leadership and Talent Management Demonstrate creative problem solving and teamwork Build and lead productive relationships internally, with interagency teams, and a diverse array of agency colleagues Growth and Business Development Participate in brainstorms and planning Support new business pitch content creation and organic business growth efforts Hone presentation skills, participating in pitches when possible Business Acumen Develop budgets, support analysis of budget and time entry, and account invoicing Assist in financial management for clients, including development of invoices and activity reports to maintain profitability of engagements To be considered for this role, you must have experience delivering integrated communications strategies across topics such as global health, development, humanitarian and / or environmental issues. Ideal Experience Required: Ideally you will possess many of the above skills and attributes A deep interest in international issues, whether global health, development, climate, environment or human rights Fluency in media relations with an instinctive understanding of what makes a good story and how to shape stories from our clients' activities Strong awareness of media in top tier and specialist UK/global/African media and an understanding of how journalists operate Excellent verbal and written communication skills, particularly the ability to digest complex information and turn it into crisp, compelling written copy Mastery in copywriting a range of external and media materials including press releases, key message documents, pitches, social media content, etc. Experience of working in a fast paced environment, juggling multiple projects and deadlines, adapting approaches when the needs of clients change Experience working with multiple disciplines and specialists to deliver integrated campaigns Strong presentation skills and a desire to be involved in new business pitching A proactive approach to identifying opportunities for the client, practice and team Attentive to detail and delivery of high quality work Fluency in Microsoft programmes and digital/social media platforms, tools and solutions Positive, problem solving attitude Ambitious with an entrepreneurial streak Maybe you've worked in community organising, campaigning or journalism rather than PR or agency. If you bring sharp strategic thinking, curiosity and real world insight, we want to hear from you especially if you deeply understand media & storytelling, have a strong interest in global social justice and are excited by this role. Core Benefits: Private medical insurance Group life assurance Group income protection Employee Assistance Programme Buy or sell holiday Additional life assurance cover Critical illness insurance Travel insurance Health screening Cycle to work scheme Health cash plan Flexible working with our 3:2 hybrid work model Equivalent of $250 USD for new joiners on 6 month + contract to support home working set up 25 days' annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure Flexible public holidays Dedicated Business Resource Groups including Women of Weber, Decoded (Global Majority network), and PRISM (LGBTQIA+) Sweets and snacks in the office Exclusive shopping discounts and perks Season ticket loan Long service bonus Enhanced family leave Inclusive and invisible health policies Note from the Talent Team: We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume, we are not able to get back to everyone individually, so if you have not heard back from us, unfortunately, you have not been successful on this occasion and we wish you all the best in your search. At Weber Shandwick we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Senior Associate - Digital Weber Shandwick is looking for a talented Senior Associate to join our Digital team. This is a client facing role where you will be exposed to a varied client portfolio and will play a key part in the delivery of high profile communications campaigns across multiple markets. The successful candidate will demonstrate the following key attributes: Client and Work Serve as key supporting strategist for digital/integrated clients, assisting in the development and execution of digital and social media programs Liaise with clients and assist in client communications, including developing and coordinating routine account management materials, including timelines, client documentation and project management support Draft and manage cross functional team briefs, independently partnering with creative, paid, and media relations team members on digital projects and collaborating on integrated deliverables Oversee digital and social content production from concept to execution, including social editorial calendar creation, creation of social media ad mockups, etc. Manage social content publishing models for clients, including educating (and selling) clients on content creation/syndication, paid promotion and platforms Understand interactive elements of complex digital/social media engagement campaigns, collaborating with traditional and digital media teams Identify ways in which to measure success against campaign goals and achievable outcomes Self Leadership and Team Effectiveness Produce high quality work and continually update the manager on activity progress Proactively contribute to an inclusive team culture and consistently display behaviours that support integration Growth and Business Development Leverage understanding of the client's business to share ideas to help grow the account organically Participate in meetings to support new business development/organic business growth opportunities as directed, including research, updating trackers and timelines Develop new business acumen through supporting the development of pitch materials and shadowing elements of a pitch Business Acumen . click apply for full job details
