Salary: £35k Basic + Uncapped Commission / Location: Remote (working from home) We are looking for a highly ambitious Business Development Executive with a minimum of 3 years' experience selling SaaS solutions. Ideally you will have exposure to Event Management Sales Software, Ticketing Solutions or one of the complimentary software solution providers in the arts and cultural venue space. Working as part of an established sales team, you will be central to our high growth strategy, generating new business and increasing our presence and foothold within the arts and cultural community. The Company Based in the United Kingdom, and established more than 30 years ago, Artifax Software is a dynamic, industry-leading cloud software company who develops, supports and delivers solutions and services for venue and event management. Primarily working with organisations within the arts and cultural sector, Artifax supports household names globally including theatres, concert halls, arts centres, festivals, museums, galleries, visitor attractions and places of worship. Supporting over 400 clients worldwide, we are part of Volaris Group, a global family of more than 450 software companies, owned by a publicly traded multi-billion-dollar organisation. This allows us to benefit from a wide network of specialist knowledge, resource and expertise. We are innovative and entrepreneurial, always looking for new ways to improve our software and services. With significant growth plans in the UK and globally, this is a fantastic time to join the team. Job Description As BDE, you will be primarily focussed on generating new business by demonstrating the value that Artifax's products and services can bring to prospective clients. You will identify new leads and commercial opportunities through various sources, managing prospective clients and nurturing deals through to acceptance of quote and close, then providing a handover to the rest of the business and after-sales support. The role requires a willingness to strive to consistently search for and close new business, and to meet and exceed pre-specified sales targets and sales activity KPI's. The role includes conducting demonstrations of Artifax's products to prospects and clients, remotely online, or at their premises. You will work with colleagues, partners, prospects, and clients from C-Level to operations. The BDE role sits at the heart of the business and is likely to be the first point of engagement prospective clients have with Artifax. As such, the role is pivotal to the success of Artifax's growth. The ability to communicate clearly and concisely to prospective and existing clients is therefore essential. Key duties, involvement, and responsibilities New business development, actively seeking and qualifying new opportunities, generating leads, contacting potential clients, making appointments and closing deals Growing a sales pipeline, recorded and tracked in Salesforce Communicating the company's value proposition Delivering professional presentations and product demos utilising your consultative selling skills to produce sales revenue Carrying out general administration, ensuring CRM data is accurate and up to date Being responsible for managing sales queries, including producing proposals and quotes Analysing the market to identify growth opportunities Working alongside other roles in the company, developing and executing growth strategies focused both on financial gain and customer satisfaction. What's on Offer Permanent Role Full time, 37.5 hours per week Flexible working hours Working from home, but required to attend 'in-person' meetings, briefings, training courses and other company events as and when the business may require 25 days leave p/a increasing up to 33 with length of service Ability to sell extra holiday days Annual bonus and pay review (dependent on individual and business performance) Inclusion on the Company's perks and wellbeing plan Healthcare cash plan coverage for you and your dependents Free access to our Employee Assistance Programme, providing confidential 24/7 telephone support and/or in person counselling sessions Full access to Skillsoft Percipio learning platform Potential travel within the UK and abroad on the Company's business Opportunities to collaborate, share best practice with, and learn from like-minded colleagues across a large global network of companies Fantastic career progression opportunities. Ideally you will Have a curiosity and thirst for knowledge of what's happening in the arts and cultural community Have at least 3 years' experience selling SaaS software solutions and services, ideally in the Arts and Culture sector. Have a hunger and desire to succeed Have experience in sourcing opportunities for new business Have experience in the full sales cycle through to close Have a track record of achieving and exceeding sales targets Have experience delivering high quality product demos, with excellent and engaging presentation skills Have the ability to deliver high quality customer service with attention to detail Have excellent English written and verbal communication skills Have experience working with a CRM system and good computer skills Be target driven with a positive approach to work and a 'can do' attitude Be proactive and down-to-earth Have high integrity, with a keen sense of values Have a working knowledge of Salesforce Be resilient, with high business acumen Be a self-motivated, flexible and driven professional who thrives on new challenges with the right attitude Be a team player whilst also being happy to work independently and self-motivate Be willing to travel across the UK and abroad. Please note that this is a UK-based role so applicants must be resident in the UK and have the right to live and work in this country. Closing date for applications: 5.30pm, Wednesday 12th February 2025.
Jan 22, 2025
Full time
Salary: £35k Basic + Uncapped Commission / Location: Remote (working from home) We are looking for a highly ambitious Business Development Executive with a minimum of 3 years' experience selling SaaS solutions. Ideally you will have exposure to Event Management Sales Software, Ticketing Solutions or one of the complimentary software solution providers in the arts and cultural venue space. Working as part of an established sales team, you will be central to our high growth strategy, generating new business and increasing our presence and foothold within the arts and cultural community. The Company Based in the United Kingdom, and established more than 30 years ago, Artifax Software is a dynamic, industry-leading cloud software company who develops, supports and delivers solutions and services for venue and event management. Primarily working with organisations within the arts and cultural sector, Artifax supports household names globally including theatres, concert halls, arts centres, festivals, museums, galleries, visitor attractions and places of worship. Supporting over 400 clients worldwide, we are part of Volaris Group, a global family of more than 450 software companies, owned by a publicly traded multi-billion-dollar organisation. This allows us to benefit from a wide network of specialist knowledge, resource and expertise. We are innovative and entrepreneurial, always looking for new ways to improve our software and services. With significant growth plans in the UK and globally, this is a fantastic time to join the team. Job Description As BDE, you will be primarily focussed on generating new business by demonstrating the value that Artifax's products and services can bring to prospective clients. You will identify new leads and commercial opportunities through various sources, managing prospective clients and nurturing deals through to acceptance of quote and close, then providing a handover to the rest of the business and after-sales support. The role requires a willingness to strive to consistently search for and close new business, and to meet and exceed pre-specified sales targets and sales activity KPI's. The role includes conducting demonstrations of Artifax's products to prospects and clients, remotely online, or at their premises. You will work with colleagues, partners, prospects, and clients from C-Level to operations. The BDE role sits at the heart of the business and is likely to be the first point of engagement prospective clients have with Artifax. As such, the role is pivotal to the success of Artifax's growth. The ability to communicate clearly and concisely to prospective and existing clients is therefore essential. Key duties, involvement, and responsibilities New business development, actively seeking and qualifying new opportunities, generating leads, contacting potential clients, making appointments and closing deals Growing a sales pipeline, recorded and tracked in Salesforce Communicating the company's value proposition Delivering professional presentations and product demos utilising your consultative selling skills to produce sales revenue Carrying out general administration, ensuring CRM data is accurate and up to date Being responsible for managing sales queries, including producing proposals and quotes Analysing the market to identify growth opportunities Working alongside other roles in the company, developing and executing growth strategies focused both on financial gain and customer satisfaction. What's on Offer Permanent Role Full time, 37.5 hours per week Flexible working hours Working from home, but required to attend 'in-person' meetings, briefings, training courses and other company events as and when the business may require 25 days leave p/a increasing up to 33 with length of service Ability to sell extra holiday days Annual bonus and pay review (dependent on individual and business performance) Inclusion on the Company's perks and wellbeing plan Healthcare cash plan coverage for you and your dependents Free access to our Employee Assistance Programme, providing confidential 24/7 telephone support and/or in person counselling sessions Full access to Skillsoft Percipio learning platform Potential travel within the UK and abroad on the Company's business Opportunities to collaborate, share best practice with, and learn from like-minded colleagues across a large global network of companies Fantastic career progression opportunities. Ideally you will Have a curiosity and thirst for knowledge of what's happening in the arts and cultural community Have at least 3 years' experience selling SaaS software solutions and services, ideally in the Arts and Culture sector. Have a hunger and desire to succeed Have experience in sourcing opportunities for new business Have experience in the full sales cycle through to close Have a track record of achieving and exceeding sales targets Have experience delivering high quality product demos, with excellent and engaging presentation skills Have the ability to deliver high quality customer service with attention to detail Have excellent English written and verbal communication skills Have experience working with a CRM system and good computer skills Be target driven with a positive approach to work and a 'can do' attitude Be proactive and down-to-earth Have high integrity, with a keen sense of values Have a working knowledge of Salesforce Be resilient, with high business acumen Be a self-motivated, flexible and driven professional who thrives on new challenges with the right attitude Be a team player whilst also being happy to work independently and self-motivate Be willing to travel across the UK and abroad. Please note that this is a UK-based role so applicants must be resident in the UK and have the right to live and work in this country. Closing date for applications: 5.30pm, Wednesday 12th February 2025.
Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term. Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics. The Business Development Manager for Cytiva is responsible for providing multi-functional leadership and strategic direction for our cell line development business in EMEA. This position is part of Genomic Medicine, Viral Vector team located in UK/EU and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: • This role is responsible for business development of the Cytiva CLD offerings & will work collaboratively and closely with the global product managers, regional commercial teams and project managers to drive the short- and long-term revenue and profitability of the cell line development business for viral vectors. • Develop commercial and sales strategies, identify growth opportunities by analyzing and monitoring cell & gene therapy markets, including prospecting for new customers and establishing relationships with them, and develop business cases for Cytiva's innovative product portfolio. • Develop the in-region go-to-market strategy and partner with marketing and commercial teams - account managers, Viral Vector workflow specialists and Field Application Specialists to drive implementation. Liaise with the account managers, sales specialists and field applications teams regarding the differentiation of product offerings during the various stages of the sales process to actively move the customer through their decision-making process towards a successful deal closure. • Continually develop knowledge of products, market and industry trends, competition and customer strategies for potential development with their teams. Who you are • Minimum of a bachelor's degree, Masters or PhD preferred, in a Life Sciences subject and 3+ years of experience in business development, technical sales, product management in the biotech or biopharma industry. • Viral Vector or Cell Line Development expertise and experience with licensing deals and/or service contracts a must. • Excellent communication and listening skills, with a self-organized and results-driven personality. • Strong knowledge of the cell and gene therapy markets and of products offered within the industry • Results orientated, highly driven, self-motivated and flexible with the determination to succeed within a fast-paced and very sophisticated environment. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel 30-50% of the time depending on location within territory Must have a valid driver's license with an acceptable driving record It would be a plus if you also possess previous experience in: Depth of technical expertise in cell lines for viral vector production and AAV biology Experience presenting cell line technologies including to customer or in technical/scientific forums At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Jan 22, 2025
Full time
Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term. Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics. The Business Development Manager for Cytiva is responsible for providing multi-functional leadership and strategic direction for our cell line development business in EMEA. This position is part of Genomic Medicine, Viral Vector team located in UK/EU and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: • This role is responsible for business development of the Cytiva CLD offerings & will work collaboratively and closely with the global product managers, regional commercial teams and project managers to drive the short- and long-term revenue and profitability of the cell line development business for viral vectors. • Develop commercial and sales strategies, identify growth opportunities by analyzing and monitoring cell & gene therapy markets, including prospecting for new customers and establishing relationships with them, and develop business cases for Cytiva's innovative product portfolio. • Develop the in-region go-to-market strategy and partner with marketing and commercial teams - account managers, Viral Vector workflow specialists and Field Application Specialists to drive implementation. Liaise with the account managers, sales specialists and field applications teams regarding the differentiation of product offerings during the various stages of the sales process to actively move the customer through their decision-making process towards a successful deal closure. • Continually develop knowledge of products, market and industry trends, competition and customer strategies for potential development with their teams. Who you are • Minimum of a bachelor's degree, Masters or PhD preferred, in a Life Sciences subject and 3+ years of experience in business development, technical sales, product management in the biotech or biopharma industry. • Viral Vector or Cell Line Development expertise and experience with licensing deals and/or service contracts a must. • Excellent communication and listening skills, with a self-organized and results-driven personality. • Strong knowledge of the cell and gene therapy markets and of products offered within the industry • Results orientated, highly driven, self-motivated and flexible with the determination to succeed within a fast-paced and very sophisticated environment. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel 30-50% of the time depending on location within territory Must have a valid driver's license with an acceptable driving record It would be a plus if you also possess previous experience in: Depth of technical expertise in cell lines for viral vector production and AAV biology Experience presenting cell line technologies including to customer or in technical/scientific forums At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Job Description Your Way Area Sales Manager - Homebased / Field Sales - Brighton Competitive salary, company car & home-based contract & Excellent Company Benefits We are expanding! Here at Kff, we have ambitious growth plans and are launching a brand new offering called 'Your Way' within our Independent Sales business. As a Your Way Area sales Manager, you'll be responsible for winning and maximising business in your very own dedicated neighbourhood of just one square mile. KFF is a regional food wholesaler with around 270 colleagues based near Maidstone, Kent. We are part of Sysco, the world's largest foodservice provider with over 65,000 colleagues globally. kff has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer. This is a bespoke opportunity, that no other business is currently offering! So, if you want to be part of something new and exciting, and you love being out on the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You'll solely be responsible for the success of your own local neighbourhood by achieving the following; Research your target audience and opportunities in your neighbourhood Build and leverage strong customer relationships with your local neighbourhood and community through constant selling, face to face meetings and understanding the customer needs Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and track activity using salesforce Work closely with your distribution partner/ driver for your neighbourhood to create a strong team for the community Deliver profitable volume growth and hit targets Monitor competitor and Independent market activity around your neighbourhood and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world It goes without saying that you are highly service focused, putting the customer at the heart of everything you do, having a passion and creativity when dealing with food. Providing the best solutions to support and enhance the customer's business. Being creative with menu planning and designs, with ensuring the understanding of portioning control and finical costings. Tenacious and resilient you're a self-starter with a drive and determination to succeed. You'll need to be confident with the cold calling as well as face to face side of sales. Strong time management skills with the ability to prioritise workload. Needing to be self-motivated to enhance your own development. We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. In return we offer a good basic salary, generous holiday allowance plus the option to purchase more, pension plus huge discounts on award- winning products. In addition, you'll have the opportunity to further enhance your skills through our Learning & Development programmes.
Jan 22, 2025
Full time
Job Description Your Way Area Sales Manager - Homebased / Field Sales - Brighton Competitive salary, company car & home-based contract & Excellent Company Benefits We are expanding! Here at Kff, we have ambitious growth plans and are launching a brand new offering called 'Your Way' within our Independent Sales business. As a Your Way Area sales Manager, you'll be responsible for winning and maximising business in your very own dedicated neighbourhood of just one square mile. KFF is a regional food wholesaler with around 270 colleagues based near Maidstone, Kent. We are part of Sysco, the world's largest foodservice provider with over 65,000 colleagues globally. kff has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer. This is a bespoke opportunity, that no other business is currently offering! So, if you want to be part of something new and exciting, and you love being out on the field, WHILST having the opportunity to grow in your career, what are you waiting for? So, what will you be doing? You'll solely be responsible for the success of your own local neighbourhood by achieving the following; Research your target audience and opportunities in your neighbourhood Build and leverage strong customer relationships with your local neighbourhood and community through constant selling, face to face meetings and understanding the customer needs Onboard new customers effectively & successfully whilst ensuring close working relationships with existing accounts and track activity using salesforce Work closely with your distribution partner/ driver for your neighbourhood to create a strong team for the community Deliver profitable volume growth and hit targets Monitor competitor and Independent market activity around your neighbourhood and propositions to ensure you are offering our customers the best solutions and insight from the biggest Foodservice provider in the world It goes without saying that you are highly service focused, putting the customer at the heart of everything you do, having a passion and creativity when dealing with food. Providing the best solutions to support and enhance the customer's business. Being creative with menu planning and designs, with ensuring the understanding of portioning control and finical costings. Tenacious and resilient you're a self-starter with a drive and determination to succeed. You'll need to be confident with the cold calling as well as face to face side of sales. Strong time management skills with the ability to prioritise workload. Needing to be self-motivated to enhance your own development. We're not just looking for a good fit, we want people who help to make us even better. We're passionate about creating an inclusive workplace that celebrates and values diversity. We don't want you to 'fit' our culture, we want you to define it. Bring your whole self to work. In return we offer a good basic salary, generous holiday allowance plus the option to purchase more, pension plus huge discounts on award- winning products. In addition, you'll have the opportunity to further enhance your skills through our Learning & Development programmes.
Argo Aviation International Ltd
Southend-on-sea, Essex
Based in Cambridgeshire, UK, Argo Aviation International is part of a network of global offices supplying temporary and permanent recruitment solutions, EASA/FAA and CAA Part 145 services to many of the major aviation airlines, defence companies and maintenance companies worldwide. The Client: Our Client, a dynamic International MRO often requires Engineers worldwide. They have staff working in the biggest airports in the UK including London, Belfast, Manchester and overseas. They are continually nurturing talent whilst acting as a responsible member of the aviation community, meaning that all employees ongoing learning and development is taken seriously Argo Aviation have an opportunity to recruit for a Paints and Projects Manager. The Paints and Projects Manager will be working within the bustling and dynamic sector of our clients business, participating in the management and supervision of Aircraft painting and global projects. The role requires administrative and managerial duties with aircraft support. You will be responsible for ensuring the safe and efficient operation of our client s locations, as well as meeting all regulatory needs and reporting any deficiencies to the Operational Maintenance Manager. Role information UK CAA B1 LICENSED ENGINEER - Paints and Projects Manager Location: Southend/Norwich Salary: Dependant on experience and types (1 or more required) B737, A320 & B757 Shift Pattern & Working Hours: 40 hrs Company Benefits: 7% Employer Contribution Pension 3 x Life Assurance Private Healthcare & Private Dental Free Eye Tests and Vouchers Employee Assistance Programme Employee Referral Programme Training and Development Support to widen skills and knowledge Summary of Duties Paints and Projects Manager: Our ideal candidate will be a dynamic Manager that s keen and enthusiastic to work within the challenging side of aviation. With paints and projects no two days are the same. You need to have a dynamic approach and to be a solutions provider to whatever challenge may come your way. This role will offer a high reward of job satisfaction. To plan, oversee and execute paint inputs (from a Part 145 perspective) Managing project events globally, providing support to ensure safe, efficient and effective operation To assist with bespoke AOG solutions to a customer occurrence Maintaining a dynamic feedback loop to ensure timely, regular and accurate communication to all internal and external key stakeholders Maintaining an efficient and effective Station structure to support the Customer Ensure staffing levels and skills are sufficient to fulfil customer requirements To ensure a good relationship is established and maintained To manage, understand and strive to improve business unit KPIs. In order to be successful in the role of Paints and Projects Manager you will need to demonstrate the following: Management or supervisory experience UK AML or relevant degree or qualification in Aviation Engineering Aircraft Types A320 s, B737 & B757 Full driving licence Requirements for the role: Training Certificates, Updated CV (preferably in Word format). You must hold the Right to Work/Settled Status in the UK proof is required as part of our shortlisting process. If you believe that this is the role for you and you have the necessary skills and attributes for the Paints and Projects Manager, please apply today or contact Argo Aviation directly to discuss the opportunity with one of our experienced Consultants. If you are aware of any Paints and Projects Managers who may be interested in this opportunity, please share and ask them to reach out. Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. Argo Aviation International is acting as an Employment Agency for this Permanent vacancy. Argo Aviation International is committed to equal opportunities for all and will not discriminate based on an individual s sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us.
Jan 22, 2025
Full time
Based in Cambridgeshire, UK, Argo Aviation International is part of a network of global offices supplying temporary and permanent recruitment solutions, EASA/FAA and CAA Part 145 services to many of the major aviation airlines, defence companies and maintenance companies worldwide. The Client: Our Client, a dynamic International MRO often requires Engineers worldwide. They have staff working in the biggest airports in the UK including London, Belfast, Manchester and overseas. They are continually nurturing talent whilst acting as a responsible member of the aviation community, meaning that all employees ongoing learning and development is taken seriously Argo Aviation have an opportunity to recruit for a Paints and Projects Manager. The Paints and Projects Manager will be working within the bustling and dynamic sector of our clients business, participating in the management and supervision of Aircraft painting and global projects. The role requires administrative and managerial duties with aircraft support. You will be responsible for ensuring the safe and efficient operation of our client s locations, as well as meeting all regulatory needs and reporting any deficiencies to the Operational Maintenance Manager. Role information UK CAA B1 LICENSED ENGINEER - Paints and Projects Manager Location: Southend/Norwich Salary: Dependant on experience and types (1 or more required) B737, A320 & B757 Shift Pattern & Working Hours: 40 hrs Company Benefits: 7% Employer Contribution Pension 3 x Life Assurance Private Healthcare & Private Dental Free Eye Tests and Vouchers Employee Assistance Programme Employee Referral Programme Training and Development Support to widen skills and knowledge Summary of Duties Paints and Projects Manager: Our ideal candidate will be a dynamic Manager that s keen and enthusiastic to work within the challenging side of aviation. With paints and projects no two days are the same. You need to have a dynamic approach and to be a solutions provider to whatever challenge may come your way. This role will offer a high reward of job satisfaction. To plan, oversee and execute paint inputs (from a Part 145 perspective) Managing project events globally, providing support to ensure safe, efficient and effective operation To assist with bespoke AOG solutions to a customer occurrence Maintaining a dynamic feedback loop to ensure timely, regular and accurate communication to all internal and external key stakeholders Maintaining an efficient and effective Station structure to support the Customer Ensure staffing levels and skills are sufficient to fulfil customer requirements To ensure a good relationship is established and maintained To manage, understand and strive to improve business unit KPIs. In order to be successful in the role of Paints and Projects Manager you will need to demonstrate the following: Management or supervisory experience UK AML or relevant degree or qualification in Aviation Engineering Aircraft Types A320 s, B737 & B757 Full driving licence Requirements for the role: Training Certificates, Updated CV (preferably in Word format). You must hold the Right to Work/Settled Status in the UK proof is required as part of our shortlisting process. If you believe that this is the role for you and you have the necessary skills and attributes for the Paints and Projects Manager, please apply today or contact Argo Aviation directly to discuss the opportunity with one of our experienced Consultants. If you are aware of any Paints and Projects Managers who may be interested in this opportunity, please share and ask them to reach out. Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role. Argo Aviation International is acting as an Employment Agency for this Permanent vacancy. Argo Aviation International is committed to equal opportunities for all and will not discriminate based on an individual s sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us.
You will need to login before you can apply for a job. Data Center Delivery - Senior Technical Infra Program Manager, EMEA DC Delivery View more categories View less categories Sector Project and Program Management, Transport and Logistics Role Senior Executive Contract Type Permanent Hours Full Time DESCRIPTION The EMEA AWS Infrastructure Delivery Team is looking for a Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Data Center Engineers, and Operations team to remediate risks from Amazon's Colocation Data Center providers. The role will involve working in a fast-paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross-functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity to work cross-functionally and across multiple regions. You will have the opportunity to build new programs from the ground up and scale existing programs/initiatives. You are the ideal candidate if you: Enjoy working cross-functionally across a large organization and building operational excellence programs Have excellent analytical skills and the ability to build new metrics and dive deep on existing metrics Can clearly define process requirements and metrics and can work with teams to implement the optimal end-to-end design Effectively partner with internal stakeholders in order to identify opportunities for improvement Anticipate and interpret customer requirements - and possess excellent judgment while delivering results Key job responsibilities Own and drive performance of key goals/metrics across the team Understand key processes and identify areas of improvement Deep dive misses to understand root causes and put in place long-term solutions/fixes Present findings/recommendations and goal performance in Weekly/Monthly/Quarterly business reviews A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in statistics, business, finance, engineering, or a related field. Proven analytical skills and working knowledge of Excel and Tableau. Program Management experience with problem-solving skills; can dive deep for root cause resolutions. Ability to manage competing priorities under ambiguity. Written and verbal communications skills; in this role, you will partner, advise, and present to technical and non-technical stakeholders. PREFERRED QUALIFICATIONS Experience presenting to senior executives. Familiarity with one or more AWS products. Experience with data center technologies or operations. Demonstrated ability to use data (including SQL) and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Jan 22, 2025
Full time
You will need to login before you can apply for a job. Data Center Delivery - Senior Technical Infra Program Manager, EMEA DC Delivery View more categories View less categories Sector Project and Program Management, Transport and Logistics Role Senior Executive Contract Type Permanent Hours Full Time DESCRIPTION The EMEA AWS Infrastructure Delivery Team is looking for a Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Data Center Engineers, and Operations team to remediate risks from Amazon's Colocation Data Center providers. The role will involve working in a fast-paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross-functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity to work cross-functionally and across multiple regions. You will have the opportunity to build new programs from the ground up and scale existing programs/initiatives. You are the ideal candidate if you: Enjoy working cross-functionally across a large organization and building operational excellence programs Have excellent analytical skills and the ability to build new metrics and dive deep on existing metrics Can clearly define process requirements and metrics and can work with teams to implement the optimal end-to-end design Effectively partner with internal stakeholders in order to identify opportunities for improvement Anticipate and interpret customer requirements - and possess excellent judgment while delivering results Key job responsibilities Own and drive performance of key goals/metrics across the team Understand key processes and identify areas of improvement Deep dive misses to understand root causes and put in place long-term solutions/fixes Present findings/recommendations and goal performance in Weekly/Monthly/Quarterly business reviews A day in the life AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in statistics, business, finance, engineering, or a related field. Proven analytical skills and working knowledge of Excel and Tableau. Program Management experience with problem-solving skills; can dive deep for root cause resolutions. Ability to manage competing priorities under ambiguity. Written and verbal communications skills; in this role, you will partner, advise, and present to technical and non-technical stakeholders. PREFERRED QUALIFICATIONS Experience presenting to senior executives. Familiarity with one or more AWS products. Experience with data center technologies or operations. Demonstrated ability to use data (including SQL) and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company Learn more about this company Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
This hybrid role requires working from our London office in Fitzrovia twice a week. If you've been looking to join a fast-growing startup, backed by the same investors as Stripe & Airbnb, with a mission to make a huge positive impact, then you've found the right place! Our Mission Our mission at Goodstack is to make it easy to do good on a global scale. We empower companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands including LinkedIn, HSBC, OpenAI, Atlassian and Twilio - as well as thousands of nonprofits including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. This year, we are on track to facilitate over $3 billion in donations to good causes, building on the $1 billion enabled in 2023, $120 million in 2022, and $3.5 million in 2021. To achieve our mission, we need you! Join our Series A startup as Head of Operations and drive the efficient scaling of our business! We're looking for a highly process-driven, analytical, strategic, and hands-on Head of Operations to lead our in-house and outsourced team of 150+ across Nonprofit Verifications, Nonprofit Sign-Ups, Payments Operations, and Customer Service. These teams have strong existing managers in place; we are looking for someone who can work closely with them to help drive results and take our operations to the next level. Our Operations teams at Goodstack are responsible for the end-to-end process of verifying and signing up nonprofits to enable them to receive products and funding from corporates and individuals. You'll be instrumental in driving high performance across our Operations teams, leading from the front to drive maximum efficiency across all our processes. This includes owning our operational strategy end-to-end, hiring and coaching great talent, managing relationships with our outsourced vendors, designing and optimising operational processes, and working cross-functionally with internal teams such as Sales, Product, Finance, Legal, and Compliance. This is a leadership role reporting directly into the COO, with the potential to have a huge influence on the future direction of the company. If you're passionate about driving operational excellence and want to work for a company making a hugely positive societal impact, this could be the perfect role for you! As Head of Operations, Your Mission Will Be To: Lead and inspire a diverse team of 150+ in-house and outsourced professionals across multiple domains (Customer Service, Nonprofit Verifications, Nonprofit Sign-Ups, Payment Operations) and geographies (UK, Ireland, India, Philippines). Lead on ad hoc strategic and operational projects and analysis across the business as required. Optimise and improve our operational efficiency , driving down cost whilst ensuring we maintain and improve service quality for our corporate partners and nonprofits. Track and manage key performance indicators (e.g., cost-per-verification, cost-per-disbursement, time-to-resolution, CSAT etc.) across all operations, creating regular reports and actionable insights. Be accountable for the end-to-end smooth flow of funds from customers to thousands of charities across the globe, ensuring all funds are delivered accurately and on time. Own operational capacity planning , including headcount and cost planning based on alignment with Commercial teams on sales forecasts. Collaborate with Product and Engineering teams to drive tooling and process improvements that enhance the efficiency and effectiveness of the operations team, including automation. Build and strengthen relationships with BPOs, including negotiating commercial terms that ensure value-for-money outcomes. Ensure regulatory compliance across operations in close partnership with our Compliance and Legal team, adapting processes as needed to meet new regulations. After 3 Months, Success Will Look Like: Clear standard operating procedures (SOPs) documented across all Operations teams as part of driving standardised ways of working that can scale. Data dashboards and associated monitoring structures in place to understand how operational teams are performing. Clear process for capacity planning and forecasting established, in collaboration with Finance. In collaboration with Product, defined set of initiatives in progress to drive standardisation and cost reduction . A happy, thriving team that is clear on their goals and set up for success. This Role Is a Perfect Match for You If You Have: At least seven years of operations experience. Ideally you will have a background in consulting followed by operator experience in a fast-moving startup or scale-up. At least two of these will have been in a management position. Excellent leadership skills. You have the ability to manage large teams across different domains, and geographies, and both in-house and outsourced. Deep attention to detail. The ability to be able to zoom in and out from the bigger picture into the details is critical. You will be someone who is obsessed with driving excellence as part of this. Best-in-class data skills. Analytics will be at the core of your responsibilities. You enjoy digging into numbers to understand performance and drive operational efficiency, and are able to present findings - both ad-hoc and on an ongoing reporting basis - simply and effectively. Strong strategic and commercial judgement. You understand how a P&L works and what inputs drive the outputs that matter. Great communication skills. You can articulate complex information in simple ways, and can adapt your communication style to various levels - including senior stakeholders, your own team, and our outsourced partners. Process-driven mindset. You love diving into a complex process to understand and optimise it end-to-end. As part of that, you get energy from breaking something down into its constituent parts to problem solve. A natural bias for action and an owner mentality. You see a problem and want to fix it. You enjoy building - whether it's a new process, a revamped org structure, or a business case for a tooling investment. As a fast growing scale-up with many challenges and opportunities, we need individuals who can independently find and implement solutions. Ability to prioritise effectively. There will always be more to do than there are hours in the day; being able to navigate through this by prioritising on what will deliver the most value is a must. Bonus Points If You Have Knowledge or Love Of: MBA from top-tier business school. Payments systems, global disbursements, and funds movement. The nonprofit sector or experience with social impact-focused brands. Corporate Social Responsibility (CSR) or employee engagement initiatives within corporations. Lean Six Sigma certification or similar process improvement qualification. What you can expect upon joining our team as a FTE Salary reviews and share options ️Flexible working hours Paid day off on your birthday! 25 days annual leave, plus paid public holidays Paid sick leave Paid mental health leave Paid wellness leave £1000 Learning & development budget £250 Brighten your day budget WFH budget Goodstack library ️Paid days off to volunteer for non-profit causes UK cycle-to-work scheme and so much more OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION We take pride in our diverse and growing team representing 20+ nationalities across 5 continents! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. A team that well represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We're excited for you to bring your experience, yourself & special lemon twist to Goodstack to propel us forward in striving to create a better world for us all. About us Since 2017, Goodstack has been at the forefront of integrating social and environmental value into organisational purpose. In today's landscape, more businesses are recognising the necessity of embedding purpose into their operations to stay relevant in the 2020s. To catalyse this transformation, we are constructing efficient global charitable rails accessible via an API globally. Our vision is clear: to lead the charge towards a future where doing good is not just an option but a fundamental principle of successful business shifting towards a better, purpose-driven world. Let's do this. Check out our Careers Page for more details!
Jan 22, 2025
Full time
This hybrid role requires working from our London office in Fitzrovia twice a week. If you've been looking to join a fast-growing startup, backed by the same investors as Stripe & Airbnb, with a mission to make a huge positive impact, then you've found the right place! Our Mission Our mission at Goodstack is to make it easy to do good on a global scale. We empower companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands including LinkedIn, HSBC, OpenAI, Atlassian and Twilio - as well as thousands of nonprofits including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. This year, we are on track to facilitate over $3 billion in donations to good causes, building on the $1 billion enabled in 2023, $120 million in 2022, and $3.5 million in 2021. To achieve our mission, we need you! Join our Series A startup as Head of Operations and drive the efficient scaling of our business! We're looking for a highly process-driven, analytical, strategic, and hands-on Head of Operations to lead our in-house and outsourced team of 150+ across Nonprofit Verifications, Nonprofit Sign-Ups, Payments Operations, and Customer Service. These teams have strong existing managers in place; we are looking for someone who can work closely with them to help drive results and take our operations to the next level. Our Operations teams at Goodstack are responsible for the end-to-end process of verifying and signing up nonprofits to enable them to receive products and funding from corporates and individuals. You'll be instrumental in driving high performance across our Operations teams, leading from the front to drive maximum efficiency across all our processes. This includes owning our operational strategy end-to-end, hiring and coaching great talent, managing relationships with our outsourced vendors, designing and optimising operational processes, and working cross-functionally with internal teams such as Sales, Product, Finance, Legal, and Compliance. This is a leadership role reporting directly into the COO, with the potential to have a huge influence on the future direction of the company. If you're passionate about driving operational excellence and want to work for a company making a hugely positive societal impact, this could be the perfect role for you! As Head of Operations, Your Mission Will Be To: Lead and inspire a diverse team of 150+ in-house and outsourced professionals across multiple domains (Customer Service, Nonprofit Verifications, Nonprofit Sign-Ups, Payment Operations) and geographies (UK, Ireland, India, Philippines). Lead on ad hoc strategic and operational projects and analysis across the business as required. Optimise and improve our operational efficiency , driving down cost whilst ensuring we maintain and improve service quality for our corporate partners and nonprofits. Track and manage key performance indicators (e.g., cost-per-verification, cost-per-disbursement, time-to-resolution, CSAT etc.) across all operations, creating regular reports and actionable insights. Be accountable for the end-to-end smooth flow of funds from customers to thousands of charities across the globe, ensuring all funds are delivered accurately and on time. Own operational capacity planning , including headcount and cost planning based on alignment with Commercial teams on sales forecasts. Collaborate with Product and Engineering teams to drive tooling and process improvements that enhance the efficiency and effectiveness of the operations team, including automation. Build and strengthen relationships with BPOs, including negotiating commercial terms that ensure value-for-money outcomes. Ensure regulatory compliance across operations in close partnership with our Compliance and Legal team, adapting processes as needed to meet new regulations. After 3 Months, Success Will Look Like: Clear standard operating procedures (SOPs) documented across all Operations teams as part of driving standardised ways of working that can scale. Data dashboards and associated monitoring structures in place to understand how operational teams are performing. Clear process for capacity planning and forecasting established, in collaboration with Finance. In collaboration with Product, defined set of initiatives in progress to drive standardisation and cost reduction . A happy, thriving team that is clear on their goals and set up for success. This Role Is a Perfect Match for You If You Have: At least seven years of operations experience. Ideally you will have a background in consulting followed by operator experience in a fast-moving startup or scale-up. At least two of these will have been in a management position. Excellent leadership skills. You have the ability to manage large teams across different domains, and geographies, and both in-house and outsourced. Deep attention to detail. The ability to be able to zoom in and out from the bigger picture into the details is critical. You will be someone who is obsessed with driving excellence as part of this. Best-in-class data skills. Analytics will be at the core of your responsibilities. You enjoy digging into numbers to understand performance and drive operational efficiency, and are able to present findings - both ad-hoc and on an ongoing reporting basis - simply and effectively. Strong strategic and commercial judgement. You understand how a P&L works and what inputs drive the outputs that matter. Great communication skills. You can articulate complex information in simple ways, and can adapt your communication style to various levels - including senior stakeholders, your own team, and our outsourced partners. Process-driven mindset. You love diving into a complex process to understand and optimise it end-to-end. As part of that, you get energy from breaking something down into its constituent parts to problem solve. A natural bias for action and an owner mentality. You see a problem and want to fix it. You enjoy building - whether it's a new process, a revamped org structure, or a business case for a tooling investment. As a fast growing scale-up with many challenges and opportunities, we need individuals who can independently find and implement solutions. Ability to prioritise effectively. There will always be more to do than there are hours in the day; being able to navigate through this by prioritising on what will deliver the most value is a must. Bonus Points If You Have Knowledge or Love Of: MBA from top-tier business school. Payments systems, global disbursements, and funds movement. The nonprofit sector or experience with social impact-focused brands. Corporate Social Responsibility (CSR) or employee engagement initiatives within corporations. Lean Six Sigma certification or similar process improvement qualification. What you can expect upon joining our team as a FTE Salary reviews and share options ️Flexible working hours Paid day off on your birthday! 25 days annual leave, plus paid public holidays Paid sick leave Paid mental health leave Paid wellness leave £1000 Learning & development budget £250 Brighten your day budget WFH budget Goodstack library ️Paid days off to volunteer for non-profit causes UK cycle-to-work scheme and so much more OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION We take pride in our diverse and growing team representing 20+ nationalities across 5 continents! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. A team that well represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We're excited for you to bring your experience, yourself & special lemon twist to Goodstack to propel us forward in striving to create a better world for us all. About us Since 2017, Goodstack has been at the forefront of integrating social and environmental value into organisational purpose. In today's landscape, more businesses are recognising the necessity of embedding purpose into their operations to stay relevant in the 2020s. To catalyse this transformation, we are constructing efficient global charitable rails accessible via an API globally. Our vision is clear: to lead the charge towards a future where doing good is not just an option but a fundamental principle of successful business shifting towards a better, purpose-driven world. Let's do this. Check out our Careers Page for more details!
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description How will you make an impact? As a Sr. Manager, Sales Skills Training, you will be a key member of the Pharma Services Group (PSG) Sales Training team within PSG's Commercial Excellence Group. Our team is dedicated to implementing global sales training programs that empower PSG's commercial sales team. In this position you will play a pivotal role in the design and delivery of the sales skills training program. We are committed to cultivating a culture of continual learning and professional development ensuring PSG's sales professionals are equipped with the essential skills to succeed in a dynamic and competitive market. Join our team and contribute to the ongoing success of PSG's commercial organization! Key Responsibilities Strategy Execution: Implement an overarching global strategy for sales skills, sales execution, and sales methodology as part of an overall training and development curriculum for the PSG Sales team (new hire and the existing sales teams). Program/Curriculum Development: Design and develop innovative sales skills training programs and implement commercially available sales/soft skills programs (e.g. Challenger, DISC etc). Training Delivery: Leverage adult learning principles to facilitate and deliver engaging and impactful training sessions, capitalizing on a blended delivery approach (virtual, in-person, on-line etc.) Collaboration: Work cross-functionally and in close partnership within the Sales Training Team and across PSG to identify training needs and incorporate tailored training solutions into the overarching curriculum. Project Management: Lead multiple training projects simultaneously ensuring timely delivery and adherence to project timelines and budgets. Performance Measurement: Track and measure the impact of training programs. Continuous Improvement: Stay up to date on industry trends and emerging sales methods to enhance training programs and ensure our training programs remain relevant and effective. Coaching and Mentoring: Provide ongoing coaching and mentoring to sales professionals to enhance their skills and performance. This role will require 15%-20% field travel, globally, to deliver sales skills training to the PSG commercial sales team across all business units. What will you do? Sales Skills Program Development, Design and Delivery Design, deliver and manage the overarching PSG Sales Skills program with an intentional approach that facilitates adult learning and adoption. i.e. a teach - apply - reinforce approach is implemented via prework, practice and post-session training content for an end-to-end learning path. Programs are delivered to group/team audiences via live instructor-led or virtual-led sessions. Support the PSG new hire sales training program by delivering sales skills courses that supports onboarding new hires and accelerating their ramp time. Design, deliver and/or implement sales skills programs including but not be restricted to the Challenger Sale, Ignite Selling, Socratic Selling, DISC Personality Profile Selling, Teambuilding and Conflict Resolution. Design, deliver and/or implement sales execution programs including but not restricted to Prospecting with Purpose, Call Planning etc. Program Management and Measurement Develop and maintain detailed project plans, including timelines and resource allocation. Collaborate with the PSG Sales Training team and cross-functional teams to align training initiatives with business objectives. Track project progress, identify potential issues, and implement corrective actions. Measure and report program effectiveness to evaluate the impact and adoption of sales skills. Maintain and manage sales skills vendor relationships. Leverage Learning Technology & Tools Leverages learning technology and to ensure robust and impactful delivery and measurement of sales skills programs. High level of proficiency with Microsoft Office (PPT, Word, Excel, Outlook, and Teams). Working knowledge or experience with LMS systems, reinforcement, and survey platforms (e.g. Brainshark, Seismic, Kahoot, SurveyMonkey ) Exceptional PowerPoint and strong graphic design and instructional design skills. Collaboration and Communication Works cross-functionally and in close partnership within the Sales Training Team and across PSG ( sales leadership, marketing, sales operations etc.) to design, review, refresh, deliver, and seamlessly incorporate key training initiatives into the overarching training curriculum(s). How will you get here? Education BA or BS with a minimum of 8+ years of related experience. Qualifications and Experience 5+ years' sales experience in diagnostic, healthcare and/or medical device sales. 5+ years sales training experience healthcare, pharmaceutical, diagnostic and/or medical device sales. Certification or Subject Matter Expert in sales execution and sales skills/methodologies - DISC, Challenger, Consultative Sales Skills, Change Management Proven experience with instructional design, facilitation, adult learning theory and principles, blended learning approaches and evaluation methods. Experience with field training and sales leader development a plus. Demonstrated success in working within a team setting and leading the development and completion of programs that align with business initiatives. Knowledge, Skills, and Abilities for Success Agility and Influence: Ability to work in a fast-paced, complex, and rapidly growing/changing environment with the skills to influence and lead people to your point of view through personal and professional credibility. Adult Learning Principles: Understanding of how adults learn and tailoring training methods accordingly. Instructional Design: Ability to design effective training programs, including needs assessments, learning objectives, and evaluation methods. Presentation Skills: Ability to deliver engaging presentations and facilitate discussions. Interpersonal Skills: Building rapport with learners, fostering a positive learning environment, and effectively leading and engaging learners in group discussions. Communication Skills: excellent written/verbal communication skills Program Management: ability to multi-task and lead multiple projects simultaneously, prioritize, organize, clearly communicate project with exceptional attention to detail. Collaboration: Excels at building strong collaborator relationships and working cross-functionally across a multi-level organization. Technical Skills: Proficiency in using a variety of learning tools and technologies, such as learning management systems, presentation software, and virtual meeting platforms. MS Office (i.e., PowerPoint, SharePoint, Excel, Word, MS Teams) Why Work for Thermo Fisher Scientific? At Thermo Fisher Scientific, each one of our extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued. Compensation and Benefits The salary range estimated for this position based in United Kingdom is £65,300.00-£97,925.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit:
Jan 22, 2025
Full time
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description How will you make an impact? As a Sr. Manager, Sales Skills Training, you will be a key member of the Pharma Services Group (PSG) Sales Training team within PSG's Commercial Excellence Group. Our team is dedicated to implementing global sales training programs that empower PSG's commercial sales team. In this position you will play a pivotal role in the design and delivery of the sales skills training program. We are committed to cultivating a culture of continual learning and professional development ensuring PSG's sales professionals are equipped with the essential skills to succeed in a dynamic and competitive market. Join our team and contribute to the ongoing success of PSG's commercial organization! Key Responsibilities Strategy Execution: Implement an overarching global strategy for sales skills, sales execution, and sales methodology as part of an overall training and development curriculum for the PSG Sales team (new hire and the existing sales teams). Program/Curriculum Development: Design and develop innovative sales skills training programs and implement commercially available sales/soft skills programs (e.g. Challenger, DISC etc). Training Delivery: Leverage adult learning principles to facilitate and deliver engaging and impactful training sessions, capitalizing on a blended delivery approach (virtual, in-person, on-line etc.) Collaboration: Work cross-functionally and in close partnership within the Sales Training Team and across PSG to identify training needs and incorporate tailored training solutions into the overarching curriculum. Project Management: Lead multiple training projects simultaneously ensuring timely delivery and adherence to project timelines and budgets. Performance Measurement: Track and measure the impact of training programs. Continuous Improvement: Stay up to date on industry trends and emerging sales methods to enhance training programs and ensure our training programs remain relevant and effective. Coaching and Mentoring: Provide ongoing coaching and mentoring to sales professionals to enhance their skills and performance. This role will require 15%-20% field travel, globally, to deliver sales skills training to the PSG commercial sales team across all business units. What will you do? Sales Skills Program Development, Design and Delivery Design, deliver and manage the overarching PSG Sales Skills program with an intentional approach that facilitates adult learning and adoption. i.e. a teach - apply - reinforce approach is implemented via prework, practice and post-session training content for an end-to-end learning path. Programs are delivered to group/team audiences via live instructor-led or virtual-led sessions. Support the PSG new hire sales training program by delivering sales skills courses that supports onboarding new hires and accelerating their ramp time. Design, deliver and/or implement sales skills programs including but not be restricted to the Challenger Sale, Ignite Selling, Socratic Selling, DISC Personality Profile Selling, Teambuilding and Conflict Resolution. Design, deliver and/or implement sales execution programs including but not restricted to Prospecting with Purpose, Call Planning etc. Program Management and Measurement Develop and maintain detailed project plans, including timelines and resource allocation. Collaborate with the PSG Sales Training team and cross-functional teams to align training initiatives with business objectives. Track project progress, identify potential issues, and implement corrective actions. Measure and report program effectiveness to evaluate the impact and adoption of sales skills. Maintain and manage sales skills vendor relationships. Leverage Learning Technology & Tools Leverages learning technology and to ensure robust and impactful delivery and measurement of sales skills programs. High level of proficiency with Microsoft Office (PPT, Word, Excel, Outlook, and Teams). Working knowledge or experience with LMS systems, reinforcement, and survey platforms (e.g. Brainshark, Seismic, Kahoot, SurveyMonkey ) Exceptional PowerPoint and strong graphic design and instructional design skills. Collaboration and Communication Works cross-functionally and in close partnership within the Sales Training Team and across PSG ( sales leadership, marketing, sales operations etc.) to design, review, refresh, deliver, and seamlessly incorporate key training initiatives into the overarching training curriculum(s). How will you get here? Education BA or BS with a minimum of 8+ years of related experience. Qualifications and Experience 5+ years' sales experience in diagnostic, healthcare and/or medical device sales. 5+ years sales training experience healthcare, pharmaceutical, diagnostic and/or medical device sales. Certification or Subject Matter Expert in sales execution and sales skills/methodologies - DISC, Challenger, Consultative Sales Skills, Change Management Proven experience with instructional design, facilitation, adult learning theory and principles, blended learning approaches and evaluation methods. Experience with field training and sales leader development a plus. Demonstrated success in working within a team setting and leading the development and completion of programs that align with business initiatives. Knowledge, Skills, and Abilities for Success Agility and Influence: Ability to work in a fast-paced, complex, and rapidly growing/changing environment with the skills to influence and lead people to your point of view through personal and professional credibility. Adult Learning Principles: Understanding of how adults learn and tailoring training methods accordingly. Instructional Design: Ability to design effective training programs, including needs assessments, learning objectives, and evaluation methods. Presentation Skills: Ability to deliver engaging presentations and facilitate discussions. Interpersonal Skills: Building rapport with learners, fostering a positive learning environment, and effectively leading and engaging learners in group discussions. Communication Skills: excellent written/verbal communication skills Program Management: ability to multi-task and lead multiple projects simultaneously, prioritize, organize, clearly communicate project with exceptional attention to detail. Collaboration: Excels at building strong collaborator relationships and working cross-functionally across a multi-level organization. Technical Skills: Proficiency in using a variety of learning tools and technologies, such as learning management systems, presentation software, and virtual meeting platforms. MS Office (i.e., PowerPoint, SharePoint, Excel, Word, MS Teams) Why Work for Thermo Fisher Scientific? At Thermo Fisher Scientific, each one of our extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued. Compensation and Benefits The salary range estimated for this position based in United Kingdom is £65,300.00-£97,925.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit:
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. If you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The primary responsibility of this position is to provide consultative services to NICE Actimize customers in all matters related to Artificial Intelligence in the financial crime compliance sector. Equally important is the management of a large disparate team based in several geographic locations delivering AI-based solutions. The role necessitates responsibility for the delivery of such services and driving increased adoption of AI-based financial crime solutions with NICE Actimize clients. The role favours an individual with a proven track record leading a team in delivering Machine Learning models together with domain knowledge in the financial crime compliance sector. How will you make an impact? Indirect/direct consulting to clients. Provide mentoring, thought leadership and quality measurements on an ongoing basis to Managed Analytics delivery team - managing available resources so that deadlines are met. Successfully drive through delivery issue resolution, involving the appropriate business functions and executive sponsors across the company. Responsible for the successful delivery of Managed Analytics solutions resulting in highly satisfied, reference-able clients. Deliver value-add consulting services in financial crime compliance, performance improvement and business transformation, leveraging knowledge of industry best practices and proven practices using NICE Actimize solutions. Establish working relationships with chosen partner ecosystem, internally and externally. Communicate with clients to assess solution fit and identify product gaps. Have you got what it takes? Minimum of 10-years financial crime compliance experience within a consulting firm, regulatory body, or large financial institution. Demonstrable experience delivering Machine Learning models within the Banking or financial crime compliance sector. Subject matter expertise in the areas of artificial intelligence - in particular Machine Learning models and Generative AI and financial crime compliance. Proficiency with deep learning frameworks and proficiency with Python and basic libraries for Machine Learning. Expertise in visualizing and manipulating big datasets. Excellent verbal and written communication and presentation skills. MSc, PhD in Computer Science, Engineering, Physics, Math, Artificial Intelligence and/or Data Science. Familiarity with languages/tools associated with development and deployment of cloud-based Machine Learning models. Strong written and verbal communication skills are essential. Able to thrive in a fast-paced environment and learn quickly. Ability to travel approximately 30% of the time. Strong proven skills in managing and people leadership. Customer facing skills, presenting, and selling. Proven ability to effectively communicate and influence at all levels of an organization, including C-level executives and decision makers. Manage client relationships and individual engagements with a strong focus on excellence. Capable of working on multiple overlapping tasks in a fast-paced environment with a "can-do" attitude and problem-solving approach. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 5454 Reporting into: Senior Director, Business Consulting, Actimize Role Type: Director
Jan 21, 2025
Full time
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. If you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The primary responsibility of this position is to provide consultative services to NICE Actimize customers in all matters related to Artificial Intelligence in the financial crime compliance sector. Equally important is the management of a large disparate team based in several geographic locations delivering AI-based solutions. The role necessitates responsibility for the delivery of such services and driving increased adoption of AI-based financial crime solutions with NICE Actimize clients. The role favours an individual with a proven track record leading a team in delivering Machine Learning models together with domain knowledge in the financial crime compliance sector. How will you make an impact? Indirect/direct consulting to clients. Provide mentoring, thought leadership and quality measurements on an ongoing basis to Managed Analytics delivery team - managing available resources so that deadlines are met. Successfully drive through delivery issue resolution, involving the appropriate business functions and executive sponsors across the company. Responsible for the successful delivery of Managed Analytics solutions resulting in highly satisfied, reference-able clients. Deliver value-add consulting services in financial crime compliance, performance improvement and business transformation, leveraging knowledge of industry best practices and proven practices using NICE Actimize solutions. Establish working relationships with chosen partner ecosystem, internally and externally. Communicate with clients to assess solution fit and identify product gaps. Have you got what it takes? Minimum of 10-years financial crime compliance experience within a consulting firm, regulatory body, or large financial institution. Demonstrable experience delivering Machine Learning models within the Banking or financial crime compliance sector. Subject matter expertise in the areas of artificial intelligence - in particular Machine Learning models and Generative AI and financial crime compliance. Proficiency with deep learning frameworks and proficiency with Python and basic libraries for Machine Learning. Expertise in visualizing and manipulating big datasets. Excellent verbal and written communication and presentation skills. MSc, PhD in Computer Science, Engineering, Physics, Math, Artificial Intelligence and/or Data Science. Familiarity with languages/tools associated with development and deployment of cloud-based Machine Learning models. Strong written and verbal communication skills are essential. Able to thrive in a fast-paced environment and learn quickly. Ability to travel approximately 30% of the time. Strong proven skills in managing and people leadership. Customer facing skills, presenting, and selling. Proven ability to effectively communicate and influence at all levels of an organization, including C-level executives and decision makers. Manage client relationships and individual engagements with a strong focus on excellence. Capable of working on multiple overlapping tasks in a fast-paced environment with a "can-do" attitude and problem-solving approach. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 5454 Reporting into: Senior Director, Business Consulting, Actimize Role Type: Director
Capgemini is seeking a senior level Director to develop competitive analytics business offers and to lead our go-to-market efforts in alignment with BPO strategy whilst helping to grow our Analytics business. Your role • Build and grow business for BPO in the Intelligent Business Insights in process domains such as F&A, Supply chain, HR, Contact Center, Risk and Compliance etc. • Partner management and business development • Thought leadership content (internal and external) • Ensure the collaterals are updated and the offer reflects the latest market trends. • Analyst/advisor ratings and recognitions. Building these relationships. • Roadshows and offer introduction meetings. What you'll bring • The successful candidate will have experience of building an Analytics business to the tune of £20m and above. • You will have deep knowledge of analytics technologies and tools including latest advancements at both business and technical level with experience of applying them for solving business problems. • The ability to directly pitch the Analytics offer to businesses, articulate the business value and outcomes, propose differentiated and competitive value propositions, and win deals. • Experience of serving Analytics in CPRD, FS, Media and Manufacturing industries is a plus but we are open minded on industry background. You will have a strong understanding of outsourcing and shared services organizations and evolving analytics-lead transformation solutions is a must. • Functional knowledge of GBS business processes such as F&A, SCM, Procurement, HR, Risk and Compliance, Customer service etc. is a must including the experience of applying advanced data and predictive analytics techniques to drive better outcomes for clients. • Develop and execute an offer marketing strategy that positions the practice as a thought leader in the analytics domain. • Spot risks to offers and develop relevant responding plans that can involve updates, changes or streamlining. • Experience driving Go-To-Market efforts in taking offers to clients, enabling sales and continuously advancing the capability and differentiation of our Analytics offer. • Manage partnerships and work towards collaborative and innovative proposals. • Deep understanding of the BPO portfolio. • Should be adept at working with clients, business lines, sales and solutions teams enabling them and collaborating with them to sell Analytics solutions to customers. • Should have business and financial acumen along with proven ability and experience to "sell analytics solutions" is a must. • Functional understanding of Finance and Accounting and a few others is a must. • Should have strong business communication, client and stakeholder engagement and Partner relationship management, networking. • Good financial acumen. • Very strong strategy, innovation, and business execution skills. • Innovative thinker, infusing innovation into existing offers and initiating state of the art new offerings. • Strong capability across multiple industries would be a nice to have. What does 'Get The Future You Want ' mean for you? You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger.
Jan 21, 2025
Full time
Capgemini is seeking a senior level Director to develop competitive analytics business offers and to lead our go-to-market efforts in alignment with BPO strategy whilst helping to grow our Analytics business. Your role • Build and grow business for BPO in the Intelligent Business Insights in process domains such as F&A, Supply chain, HR, Contact Center, Risk and Compliance etc. • Partner management and business development • Thought leadership content (internal and external) • Ensure the collaterals are updated and the offer reflects the latest market trends. • Analyst/advisor ratings and recognitions. Building these relationships. • Roadshows and offer introduction meetings. What you'll bring • The successful candidate will have experience of building an Analytics business to the tune of £20m and above. • You will have deep knowledge of analytics technologies and tools including latest advancements at both business and technical level with experience of applying them for solving business problems. • The ability to directly pitch the Analytics offer to businesses, articulate the business value and outcomes, propose differentiated and competitive value propositions, and win deals. • Experience of serving Analytics in CPRD, FS, Media and Manufacturing industries is a plus but we are open minded on industry background. You will have a strong understanding of outsourcing and shared services organizations and evolving analytics-lead transformation solutions is a must. • Functional knowledge of GBS business processes such as F&A, SCM, Procurement, HR, Risk and Compliance, Customer service etc. is a must including the experience of applying advanced data and predictive analytics techniques to drive better outcomes for clients. • Develop and execute an offer marketing strategy that positions the practice as a thought leader in the analytics domain. • Spot risks to offers and develop relevant responding plans that can involve updates, changes or streamlining. • Experience driving Go-To-Market efforts in taking offers to clients, enabling sales and continuously advancing the capability and differentiation of our Analytics offer. • Manage partnerships and work towards collaborative and innovative proposals. • Deep understanding of the BPO portfolio. • Should be adept at working with clients, business lines, sales and solutions teams enabling them and collaborating with them to sell Analytics solutions to customers. • Should have business and financial acumen along with proven ability and experience to "sell analytics solutions" is a must. • Functional understanding of Finance and Accounting and a few others is a must. • Should have strong business communication, client and stakeholder engagement and Partner relationship management, networking. • Good financial acumen. • Very strong strategy, innovation, and business execution skills. • Innovative thinker, infusing innovation into existing offers and initiating state of the art new offerings. • Strong capability across multiple industries would be a nice to have. What does 'Get The Future You Want ' mean for you? You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger.
Ready to revolutionize healthcare, making it faster and more accessible than ever before? About the role: We are looking for talented and experienced Senior Software Engineers to work on our range of successful eCommerce sites and help sustain our trajectory of rapid growth. Our stack predominantly runs in AWS, migrating towards Docker/K8s and Microservices. We operate in an Agile way and encourage innovative thinking in everything we do. Every member of our development team has a significant impact on our products. We are constantly looking for ways to improve our systems and architecture to ensure we have a system that is reliable, performant, and flexible for future change. What you'll be doing: Design, implement and test new features, experiments, or flows. Partner with our product and design teams. Help them explore and prototype new product ideas, clarify requirements, and understand the technical options available for achieving our business objectives and delighting our users. Act as a subject matter expert regarding build tools, code, unit tests, and frameworks. Maintain and improve the codebase; recognize duplication, apply SOLID principles, and pragmatically address technical debt as the opportunity or need arises. Mentor other engineers in your areas of expertise. Help to continuously improve our processes, practices, and architecture. Help build a great engineering culture with your engineering colleagues across the company. Who you are: Bachelor's degree or higher in computer science or a related subject. Strong knowledge of Java and the JVM ecosystem with tools such as Spring MVC/Boot and JPA. A good understanding of how to design and architect backend systems. A pragmatic mindset with a bias to action - you know both what good looks like, and that working is better than perfect, and can walk a line between the two. Interpersonal and communication skills that enable you to explain complex topics to people and audiences from different backgrounds. Comfortable with the amount of change, delivery focus, and ambiguity associated with a company that is rapidly scaling and disrupting existing markets. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Jan 21, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? About the role: We are looking for talented and experienced Senior Software Engineers to work on our range of successful eCommerce sites and help sustain our trajectory of rapid growth. Our stack predominantly runs in AWS, migrating towards Docker/K8s and Microservices. We operate in an Agile way and encourage innovative thinking in everything we do. Every member of our development team has a significant impact on our products. We are constantly looking for ways to improve our systems and architecture to ensure we have a system that is reliable, performant, and flexible for future change. What you'll be doing: Design, implement and test new features, experiments, or flows. Partner with our product and design teams. Help them explore and prototype new product ideas, clarify requirements, and understand the technical options available for achieving our business objectives and delighting our users. Act as a subject matter expert regarding build tools, code, unit tests, and frameworks. Maintain and improve the codebase; recognize duplication, apply SOLID principles, and pragmatically address technical debt as the opportunity or need arises. Mentor other engineers in your areas of expertise. Help to continuously improve our processes, practices, and architecture. Help build a great engineering culture with your engineering colleagues across the company. Who you are: Bachelor's degree or higher in computer science or a related subject. Strong knowledge of Java and the JVM ecosystem with tools such as Spring MVC/Boot and JPA. A good understanding of how to design and architect backend systems. A pragmatic mindset with a bias to action - you know both what good looks like, and that working is better than perfect, and can walk a line between the two. Interpersonal and communication skills that enable you to explain complex topics to people and audiences from different backgrounds. Comfortable with the amount of change, delivery focus, and ambiguity associated with a company that is rapidly scaling and disrupting existing markets. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Sr. GTM Specialist, Self-Managed AI/ML, WWSO Startup EMEA, WWSO Startup EMEA Job ID: AWS EMEA SARL (UK Branch) - F93 Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Startup background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Startup team as a GTM Specialist Solutions Architect! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly. This position specifically is part of the WWSO Startup team, where you will be a Specialist Solution Architect that helps Startups adopt AWS' Accelerated Computing portfolio (i.e. HPC, AIML, big data), among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps. Roles/Responsibilities: Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships. Become a trusted advisor within customer accounts through Technical Thought Leadership. Develop and deploy programs that leverage AWS Field Solution Architect teams, as well as technology and consulting partner channels. Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan. Guide and Support an AWS internal community of technical subject matter experts aligned to your domains. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures. This role requires 40%- 50% of travel to AWS office and customer sites. It is subject to change by Amazon until further notice About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in design, implementation, or consulting in applications and infrastructures - Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). - Bachelor's degree - Relevant experience with management of technical, customer facing resources - Relevant technical experience in High Performance Computing, AI/ML, Math, Quantum Information Systems and Technologies, or similar accelerated computing technologies. PREFERRED QUALIFICATIONS - Startup background and experience at a VC or PE-backed firm in a Technical Executive capacity. - Familiarity with open-source software used by Startups and working knowledge of software development tools and methodologies common to Startups. - Strong data-based storytelling skills with a high degree of comfort speaking with Startup executives and developers. - Cloud expertise as demonstrated by one or more cloud certifications. - Demonstrated ability to adapt to new technologies and learn quickly. - Proficiency with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. - Advanced degree highly preferred such as engineering, computer science, or MIS a plus. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Posted: October 8, 2024 (Updated about 1 hour ago) Posted: August 22, 2024 (Updated about 7 hours ago) Posted: November 6, 2024 (Updated about 7 hours ago) Posted: November 5, 2024 (Updated 1 day ago) Posted: October 16, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Jan 21, 2025
Full time
Sr. GTM Specialist, Self-Managed AI/ML, WWSO Startup EMEA, WWSO Startup EMEA Job ID: AWS EMEA SARL (UK Branch) - F93 Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Startup background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Startup team as a GTM Specialist Solutions Architect! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly. This position specifically is part of the WWSO Startup team, where you will be a Specialist Solution Architect that helps Startups adopt AWS' Accelerated Computing portfolio (i.e. HPC, AIML, big data), among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps. Roles/Responsibilities: Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships. Become a trusted advisor within customer accounts through Technical Thought Leadership. Develop and deploy programs that leverage AWS Field Solution Architect teams, as well as technology and consulting partner channels. Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan. Guide and Support an AWS internal community of technical subject matter experts aligned to your domains. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures. This role requires 40%- 50% of travel to AWS office and customer sites. It is subject to change by Amazon until further notice About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in design, implementation, or consulting in applications and infrastructures - Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). - Bachelor's degree - Relevant experience with management of technical, customer facing resources - Relevant technical experience in High Performance Computing, AI/ML, Math, Quantum Information Systems and Technologies, or similar accelerated computing technologies. PREFERRED QUALIFICATIONS - Startup background and experience at a VC or PE-backed firm in a Technical Executive capacity. - Familiarity with open-source software used by Startups and working knowledge of software development tools and methodologies common to Startups. - Strong data-based storytelling skills with a high degree of comfort speaking with Startup executives and developers. - Cloud expertise as demonstrated by one or more cloud certifications. - Demonstrated ability to adapt to new technologies and learn quickly. - Proficiency with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. - Advanced degree highly preferred such as engineering, computer science, or MIS a plus. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Posted: October 8, 2024 (Updated about 1 hour ago) Posted: August 22, 2024 (Updated about 7 hours ago) Posted: November 6, 2024 (Updated about 7 hours ago) Posted: November 5, 2024 (Updated 1 day ago) Posted: October 16, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
You will need to login before you can apply for a job. Prin GTM SSA AIML UK, EMEA GTM Data and AI Solutions Architecture DESCRIPTION Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI and ML background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Data and AI team as a GTM Specialist Solutions Architect! EMEA Go-To-Market (GTM) Specialist Solutions Architecture team is looking for a Machine Learning (ML) practitioner, who will guide customers innovating, operationalizing and building enterprise-grade platforms/solutions leveraging Generative AI/ML from proof-of-concept to production. AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar business. This role helps customers providing GenAI/ML best practices, including techniques for responsible AI, model fine tuning, continued pre-training, PEFT, domain adaptation, model evaluation, mitigating hallucinations, prompt engineering, RAG, FM Ops, security, and other existing and emerging GenAI/ML related techniques. You will develop technical assets (reference architectures, whitepapers, workshops, demos, solutions, blog posts, field enablement) that can be used by AWS teams, partners and customers to demonstrate Generative AI/ML capabilities nd how to operationalize their workloads. You will engage with AWS product teams to influence product roadmap and vision and accelerating the adoption of ML across customers in the region. In emerging areas, we play a critical role as the "first in" teams to build markets for new GenAI/ML services, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need. You must have a deep understanding of Generative AI models, including their strengths, limitations, risk and evaluation techniques. You should have hands on Machine Learning experience to work directly with senior ML Engineers and Data Scientists at customers, partners and AWS service teams. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases. Provide advanced technical knowledge to your aligned GTM teams to unblock our customers' largest and most critical business challenges. Along with your extended team, own the technical bar for specialist technical artifacts and standards. Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . BASIC QUALIFICATIONS - Multiple years design/implementation/consulting experience of distributed applications - Multiple years management of technical, customer facing resources - Multiple years of hands-on experience with AI/ML or related technology domain - Multiple years of hands-on experience with building ML/data pipelines, data engineering, or similar technologies - Multiple years of experience with Python to analyze datasets, train, evaluate, deploy, and optimize models. PREFERRED QUALIFICATIONS - History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises. - Experience migrating or transforming legacy customer solutions to the cloud. - Strong written and verbal communication skills with a high degree of comfort speaking with executives, IT Management, and developers. - Familiarity with common enterprise services and working knowledge of software development tools and methodologies - AWS Solution Architecture certification or relevant cloud expertise. - Demonstrated ability to adapt to new technologies and learn quickly. - Computer Science /relevant degree and/or experience highly desired. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Jan 21, 2025
Full time
You will need to login before you can apply for a job. Prin GTM SSA AIML UK, EMEA GTM Data and AI Solutions Architecture DESCRIPTION Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI and ML background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Data and AI team as a GTM Specialist Solutions Architect! EMEA Go-To-Market (GTM) Specialist Solutions Architecture team is looking for a Machine Learning (ML) practitioner, who will guide customers innovating, operationalizing and building enterprise-grade platforms/solutions leveraging Generative AI/ML from proof-of-concept to production. AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar business. This role helps customers providing GenAI/ML best practices, including techniques for responsible AI, model fine tuning, continued pre-training, PEFT, domain adaptation, model evaluation, mitigating hallucinations, prompt engineering, RAG, FM Ops, security, and other existing and emerging GenAI/ML related techniques. You will develop technical assets (reference architectures, whitepapers, workshops, demos, solutions, blog posts, field enablement) that can be used by AWS teams, partners and customers to demonstrate Generative AI/ML capabilities nd how to operationalize their workloads. You will engage with AWS product teams to influence product roadmap and vision and accelerating the adoption of ML across customers in the region. In emerging areas, we play a critical role as the "first in" teams to build markets for new GenAI/ML services, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need. You must have a deep understanding of Generative AI models, including their strengths, limitations, risk and evaluation techniques. You should have hands on Machine Learning experience to work directly with senior ML Engineers and Data Scientists at customers, partners and AWS service teams. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases. Provide advanced technical knowledge to your aligned GTM teams to unblock our customers' largest and most critical business challenges. Along with your extended team, own the technical bar for specialist technical artifacts and standards. Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as . BASIC QUALIFICATIONS - Multiple years design/implementation/consulting experience of distributed applications - Multiple years management of technical, customer facing resources - Multiple years of hands-on experience with AI/ML or related technology domain - Multiple years of hands-on experience with building ML/data pipelines, data engineering, or similar technologies - Multiple years of experience with Python to analyze datasets, train, evaluate, deploy, and optimize models. PREFERRED QUALIFICATIONS - History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises. - Experience migrating or transforming legacy customer solutions to the cloud. - Strong written and verbal communication skills with a high degree of comfort speaking with executives, IT Management, and developers. - Familiarity with common enterprise services and working knowledge of software development tools and methodologies - AWS Solution Architecture certification or relevant cloud expertise. - Demonstrated ability to adapt to new technologies and learn quickly. - Computer Science /relevant degree and/or experience highly desired. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
Company mission In the future, almost everything we consume will simply materialise on our doorsteps - what we call "e-commerce" today will simply be "commerce" tomorrow. But if we continue on today's trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom-line for small businesses. Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members. At the same time, we're fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That's why whenever you buy from a merchant powered by Relay, you'll be able to reschedule your delivery at any time. And if you don't like what you ordered, at the tap of a button we'll send someone to pick it up. To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground. About the role We are looking for a Head of Operations - Pitstops who will be responsible for overseeing and expanding the Relay pitstops (Pick-Up Drop-Off) network, ensuring operational excellence, partner satisfaction, and sustained growth. You will lead a team to manage day-to-day operations while developing strategic initiatives that enhance the efficiency, coverage and experience of our pitstop network. This role demands a strong leader with excellent strategic operations, stakeholder management and problem-solving skills, proven experience leading and managing high-performing teams, and a passion for driving innovation in the delivery space. As a Head of Operations - Pitstops at Relay, you will be responsible for: Pitstop Network Management Oversee the overall performance and operations of the pitstop network, ensuring all locations exceed quality, service, and performance standards Expand the pitstop network by identifying and securing new partner locations, working closely with the expansion team to ensure alignment with company objectives and client growth Implement operational processes to optimise service quality, minimise delays, and improve customer satisfaction Strategic Growth & Expansion Develop and execute a strategy to grow the pitstop network across the UK, focusing on increasing coverage, site density, and types of services offered to customers while maximising ROI Analyse market trends, customer behaviour, and competitive offerings to spot new opportunities for pitstop network growth Work closely with the Commercial teams to form strategic partnerships with retail chains, PUDO or locker networks Pitstop Relationship Management Build and develop community with pitstop partners, ensuring clear communication, efficient problem resolution, and alignment on mutual goals Provide pitstops with the tools, training, and support they need to successfully operate as part of the Relay pitstop network Actively engage in feedback loops and work closely with our Product team to enhance the partner experience, addressing issues related to service, operations, and performance Operational Leadership & Team Management Lead and mentor a team of operations, growth and sales to drive operational excellence and experience within the pitstop network Set clear KPIs for the team, ensuring a culture of accountability, innovation, and continuous improvement Actively support your team's growth and development by providing regular feedback, offering opportunities for skill-building, and fostering an environment where they can take on new challenges and responsibilities Report regularly to senior leadership on the financial health and operational success of the pitstop network, providing insights and recommendations for improvement We are looking for candidates who have 10+ years experience in strategic operations, commercial or related fields, with at least 5 years in a managerial position Proven team leader able to build and scale high-performing teams Strategic thinker with a demonstrated ability to grow and scale networks or multi-location operations Excellent relationship-building skills with experience managing external partnerships Data-driven with the ability to establish KPIs and metrics to track progress and performance, ensuring accountability and transparency Ability to thrive in a fast-paced, dynamic environment with a hands-on approach to problem-solving Experience in the logistics and parcel delivery industry is a plus The qualifications and experiences above act as a loose guide to what we're looking for. We'd still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated. Relay is offering 25 days annual leave per year (plus bank holidays). Generous equity package. Bupa Global: Business Premier Health Plan - Comprehensive global health insurance with direct access to specialists, dental care, mental health support and more. Contributory pension scheme. Hybrid working in our Dog-friendly co-working space; we're based in London near Old Street tube station. Free membership of the gym in our co-working space in London. Cycle-to-work scheme. A culture of learning and growth, where you're encouraged to take ownership from day one. Plenty of team socials and events - from pottery painting to life-size Monopoly and escape rooms
Jan 21, 2025
Full time
Company mission In the future, almost everything we consume will simply materialise on our doorsteps - what we call "e-commerce" today will simply be "commerce" tomorrow. But if we continue on today's trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom-line for small businesses. Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members. At the same time, we're fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That's why whenever you buy from a merchant powered by Relay, you'll be able to reschedule your delivery at any time. And if you don't like what you ordered, at the tap of a button we'll send someone to pick it up. To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground. About the role We are looking for a Head of Operations - Pitstops who will be responsible for overseeing and expanding the Relay pitstops (Pick-Up Drop-Off) network, ensuring operational excellence, partner satisfaction, and sustained growth. You will lead a team to manage day-to-day operations while developing strategic initiatives that enhance the efficiency, coverage and experience of our pitstop network. This role demands a strong leader with excellent strategic operations, stakeholder management and problem-solving skills, proven experience leading and managing high-performing teams, and a passion for driving innovation in the delivery space. As a Head of Operations - Pitstops at Relay, you will be responsible for: Pitstop Network Management Oversee the overall performance and operations of the pitstop network, ensuring all locations exceed quality, service, and performance standards Expand the pitstop network by identifying and securing new partner locations, working closely with the expansion team to ensure alignment with company objectives and client growth Implement operational processes to optimise service quality, minimise delays, and improve customer satisfaction Strategic Growth & Expansion Develop and execute a strategy to grow the pitstop network across the UK, focusing on increasing coverage, site density, and types of services offered to customers while maximising ROI Analyse market trends, customer behaviour, and competitive offerings to spot new opportunities for pitstop network growth Work closely with the Commercial teams to form strategic partnerships with retail chains, PUDO or locker networks Pitstop Relationship Management Build and develop community with pitstop partners, ensuring clear communication, efficient problem resolution, and alignment on mutual goals Provide pitstops with the tools, training, and support they need to successfully operate as part of the Relay pitstop network Actively engage in feedback loops and work closely with our Product team to enhance the partner experience, addressing issues related to service, operations, and performance Operational Leadership & Team Management Lead and mentor a team of operations, growth and sales to drive operational excellence and experience within the pitstop network Set clear KPIs for the team, ensuring a culture of accountability, innovation, and continuous improvement Actively support your team's growth and development by providing regular feedback, offering opportunities for skill-building, and fostering an environment where they can take on new challenges and responsibilities Report regularly to senior leadership on the financial health and operational success of the pitstop network, providing insights and recommendations for improvement We are looking for candidates who have 10+ years experience in strategic operations, commercial or related fields, with at least 5 years in a managerial position Proven team leader able to build and scale high-performing teams Strategic thinker with a demonstrated ability to grow and scale networks or multi-location operations Excellent relationship-building skills with experience managing external partnerships Data-driven with the ability to establish KPIs and metrics to track progress and performance, ensuring accountability and transparency Ability to thrive in a fast-paced, dynamic environment with a hands-on approach to problem-solving Experience in the logistics and parcel delivery industry is a plus The qualifications and experiences above act as a loose guide to what we're looking for. We'd still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated. Relay is offering 25 days annual leave per year (plus bank holidays). Generous equity package. Bupa Global: Business Premier Health Plan - Comprehensive global health insurance with direct access to specialists, dental care, mental health support and more. Contributory pension scheme. Hybrid working in our Dog-friendly co-working space; we're based in London near Old Street tube station. Free membership of the gym in our co-working space in London. Cycle-to-work scheme. A culture of learning and growth, where you're encouraged to take ownership from day one. Plenty of team socials and events - from pottery painting to life-size Monopoly and escape rooms
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based, and disciplined in execution, you'll be inspired, connected, developed, and rewarded here. Everything that makes you unique is welcome; join us and be your best self! The overall scope of your position will include, but will not be limited to: Sales Support: Assist the sales and presales organization with sales activities - specifically performing scoping sessions, creating project estimates and SOWs, and communicating requirements related to implementation projects to prospects. Partner Enablement: Provide coaching and knowledge transfer to partners as they implement Anaplan's Consolidation solution to customers. Implementations: Support the implementation activities of the Consolidation software solutions for clients and partners, as required. The activities required to implement the software will include (but are not limited to): Working with clients to define their functional and technical requirements and provide best practice guidance. Configure the Consolidation model to address the client's requirements. Assist the client with the mapping and loading of required financial data into the Consolidation application. Participate in the testing of the client solution once configuration and data loading has been completed. Provide post Go Live support when they commence using the Consolidation solution in a live environment (as per SOW). Implementation Methodology: Work with the Professional Services team to develop and document implementation methodology, customizing it for different regions, as required. Support production customers as required in conjunction with the Support organization. Product Support: As required, assist the product management and development organizations with testing new releases of the Consolidation software products. Learning Support: Act as subject matter expert and reviewer of online learning content. The duties and responsibilities outlined above are representative, but not all-inclusive, and may be reasonably changed or added to by senior management in accordance with Anaplan's needs, from time to time. More about you: A 4-year degree in Finance/ Accounting and/or have CPA designation or equivalent. Experience in consulting/implementing Enterprise Performance Management (EPM) solutions like Hyperion, OneStream, SAP BPC, Oracle Financial Consolidation and Close. 7+ years' experience implementing Enterprise Performance Management solutions. Advanced Microsoft Excel / financial modeling skills. Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy. Superb written and oral communication skills. Proven track record to lead and implement responsibilities simultaneously. Penchant for service excellence and a collaborative style. Subject matter expertise in Financial Consolidations and Group Reporting. Strong understanding of data integration (inbound and outbound). Passion for business analytics, and financial consolidation and close. Excellent problem solving and analytical skills. Results-oriented, motivated, self-starter. Coaching mentality. Collegial, open and grounded in integrity. Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach. Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career. Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Jan 21, 2025
Full time
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based, and disciplined in execution, you'll be inspired, connected, developed, and rewarded here. Everything that makes you unique is welcome; join us and be your best self! The overall scope of your position will include, but will not be limited to: Sales Support: Assist the sales and presales organization with sales activities - specifically performing scoping sessions, creating project estimates and SOWs, and communicating requirements related to implementation projects to prospects. Partner Enablement: Provide coaching and knowledge transfer to partners as they implement Anaplan's Consolidation solution to customers. Implementations: Support the implementation activities of the Consolidation software solutions for clients and partners, as required. The activities required to implement the software will include (but are not limited to): Working with clients to define their functional and technical requirements and provide best practice guidance. Configure the Consolidation model to address the client's requirements. Assist the client with the mapping and loading of required financial data into the Consolidation application. Participate in the testing of the client solution once configuration and data loading has been completed. Provide post Go Live support when they commence using the Consolidation solution in a live environment (as per SOW). Implementation Methodology: Work with the Professional Services team to develop and document implementation methodology, customizing it for different regions, as required. Support production customers as required in conjunction with the Support organization. Product Support: As required, assist the product management and development organizations with testing new releases of the Consolidation software products. Learning Support: Act as subject matter expert and reviewer of online learning content. The duties and responsibilities outlined above are representative, but not all-inclusive, and may be reasonably changed or added to by senior management in accordance with Anaplan's needs, from time to time. More about you: A 4-year degree in Finance/ Accounting and/or have CPA designation or equivalent. Experience in consulting/implementing Enterprise Performance Management (EPM) solutions like Hyperion, OneStream, SAP BPC, Oracle Financial Consolidation and Close. 7+ years' experience implementing Enterprise Performance Management solutions. Advanced Microsoft Excel / financial modeling skills. Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy. Superb written and oral communication skills. Proven track record to lead and implement responsibilities simultaneously. Penchant for service excellence and a collaborative style. Subject matter expertise in Financial Consolidations and Group Reporting. Strong understanding of data integration (inbound and outbound). Passion for business analytics, and financial consolidation and close. Excellent problem solving and analytical skills. Results-oriented, motivated, self-starter. Coaching mentality. Collegial, open and grounded in integrity. Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach. Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career. Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Chief of Staff, ICIS (Hybrid) Apply locations UK - London (Bishopsgate) time type Full time posted on Posted 2 Days Ago job requisition id R85922 About ICIS ICIS is part of LexisNexis Risk Solutions Group, a division of RELX Group, a FTSE 20 company with revenues of $10 billion in 2021. ICIS makes some of the world's most important markets more trusted and predictable by providing data services, thought leadership, and decision tools. We exist to help businesses in the energy, petrochemical, and fertilizer industries make strategic decisions, mitigate risk, improve productivity, and capitalize on new opportunities. Chief of Staff You are resourceful, action-oriented, and passionate about creating great places to work and delivering on key business initiatives. You have excellent project management and organizational skills with an ability to prioritize. You have an outstanding ability to communicate across all levels of the organization up to the Senior Leadership team. You have experience creating collaborative team environments, building relationships across distributed teams, and you are able to inspire trust and teamwork to get important projects across the finish line. Working at all levels across the organization, you will play a key role in supporting strategic initiatives within a rapidly growing company. You will be responsible for driving operational efficiency and effectiveness, breaking down the barriers that create silos to optimize ways of working, improving what we do. You will have a special focus on people initiatives and in establishing a collaborative, psychologically safe, and innovative culture, you will have responsibility for the employee experience. As an Executive Committee member, you will work with the Senior Leadership team to support the project management of key business-wide initiatives focused on turning strategy to action. Key accountabilities: Operational Effectiveness: Drive programmes of operational efficiency, effectiveness, and process improvement that enable business maturity and grow sustainably for the future. Responsible for operational risk management and reporting to ensure that decisions fall within risk and compliance appetite. Responsible for the measurement and effectiveness of processes internal and external. Providing timely and accurate reporting on the operating conditions of the company (Balance Scorecard). Oversee office locations with employee groups, office managers, and GRECS, ensuring business continuity effectiveness. Communication and Culture: Own ICIS people programmes that will establish a strong culture and high performance touching on themes such as psychological safety, continuous improvement and learning, customer centricity, people and talent development, and collaboration. Work in partnership with leaders, HR, and across Data Services. Be responsible for ensuring an effective company-wide communication programme that engages individuals and teams in key ICIS initiatives. Responsible for coordinating talent frameworks to attract and retain the best people in key roles, including the provision of an unparalleled onboarding experience, continuous talent development initiatives operating at all levels, and coaching managers and team leaders to create high-performing team environments. Deploy and optimize ongoing recognition programmes that embed and celebrate our values and recognize above and beyond performance. Organisational change: Serve as a project manager on significant company-wide initiatives, driving cross-functional project teams, such as company-wide planning, investments, and the company's mission. Support discussions around operating model and organization structure, to further optimize decision-making and accountability and ensuring the ExCo remain focused on our values and people initiatives when driving business transformation. Thought Leadership and support: Be a thought partner to the CEO and, at times, act as a proxy or delegate on their behalf. Assist with the organization and execution of the annual planning cycle. Drive content creation on executive presentations & relevant materials, leadership team meetings, internal all-hands meetings, and executive off-sites; from time-to-time leading segments of these meetings. Manage executive staff meetings including, but not limited to, setting the agenda, providing insights and analysis to inform strategic conversations and tracking follow-through. Handle details of a highly confidential and critical nature which requires in-depth knowledge of company operations, policies, and procedures, while maintaining discretion and confidentiality in relationships with all executive-level staff. Manage information flow, such as all company communications to and from the CEO/ExCo to the rest of the organization and externally in a timely and accurate manner. Act as a key organisational integrator, connecting workstreams, people, and groups that would otherwise work in silos. What we'll need from you: Credibility & High EQ: Ability to build trusted and collaborative internal and external relationships in support and on behalf of the CEO. Experience of delivering cross-business people-related initiatives that drive employee engagement and improve the employee experience. Project Management: Experience in planning, organizing, and directing the completion of strategic projects for an organization while ensuring these projects are on time, on budget, and within scope. Communication: Outstanding ability to communicate with team members of all levels in written and verbal formats, ability to create excellent presentation materials and formulate highly effective and business-wide communication plans. Leadership: Ability to organize and sometimes lead planning meetings in an effective manner to drive progress on key initiatives and projects. Time management: Skilled at managing your time and the time of the executive leaders; demonstrated ability in organizing and planning to prioritize tasks, set meetings and diffuse work conflicts. Business Acumen: An understanding of all areas of a business's operations and how they are interconnected; recognition of the financial elements of the business; and the company's value proposition to key stakeholders. Strategic problem-solving: You embrace complex challenges and lean into your strategic, creative, and analytical mindset to overcome problems as they arise. Self-starter: Proactive and curious with a high desire to continuously learn and grow. Preferred qualifications and experience: 5+ years experience of managing and leading large teams. Demonstrated experience in Agile and Waterfall project management methodologies across large programs of work. Certification in Program Management (eg. MSP) and Project Management (eg. Prince2). Evidence of strategic thinking and delivery of initiatives that have wide-ranging business impact. Demonstrable experience of working across organisations and functions to deliver change management initiatives. Experience of developing and implementing people engagement initiatives that have delivered meaningful change in employee engagement and behaviour. Experience of running business-wide communication that convey complex change initiatives simply and with deliberate phasing. Evidence of being passionate about people engagement, diversity and inclusion, psychological safety and championing values in a commercial context. Proven ability to work with senior leadership teams and affect change. At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form. Please read our Candidate Privacy Policy. At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools, and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries. LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Jan 21, 2025
Full time
Chief of Staff, ICIS (Hybrid) Apply locations UK - London (Bishopsgate) time type Full time posted on Posted 2 Days Ago job requisition id R85922 About ICIS ICIS is part of LexisNexis Risk Solutions Group, a division of RELX Group, a FTSE 20 company with revenues of $10 billion in 2021. ICIS makes some of the world's most important markets more trusted and predictable by providing data services, thought leadership, and decision tools. We exist to help businesses in the energy, petrochemical, and fertilizer industries make strategic decisions, mitigate risk, improve productivity, and capitalize on new opportunities. Chief of Staff You are resourceful, action-oriented, and passionate about creating great places to work and delivering on key business initiatives. You have excellent project management and organizational skills with an ability to prioritize. You have an outstanding ability to communicate across all levels of the organization up to the Senior Leadership team. You have experience creating collaborative team environments, building relationships across distributed teams, and you are able to inspire trust and teamwork to get important projects across the finish line. Working at all levels across the organization, you will play a key role in supporting strategic initiatives within a rapidly growing company. You will be responsible for driving operational efficiency and effectiveness, breaking down the barriers that create silos to optimize ways of working, improving what we do. You will have a special focus on people initiatives and in establishing a collaborative, psychologically safe, and innovative culture, you will have responsibility for the employee experience. As an Executive Committee member, you will work with the Senior Leadership team to support the project management of key business-wide initiatives focused on turning strategy to action. Key accountabilities: Operational Effectiveness: Drive programmes of operational efficiency, effectiveness, and process improvement that enable business maturity and grow sustainably for the future. Responsible for operational risk management and reporting to ensure that decisions fall within risk and compliance appetite. Responsible for the measurement and effectiveness of processes internal and external. Providing timely and accurate reporting on the operating conditions of the company (Balance Scorecard). Oversee office locations with employee groups, office managers, and GRECS, ensuring business continuity effectiveness. Communication and Culture: Own ICIS people programmes that will establish a strong culture and high performance touching on themes such as psychological safety, continuous improvement and learning, customer centricity, people and talent development, and collaboration. Work in partnership with leaders, HR, and across Data Services. Be responsible for ensuring an effective company-wide communication programme that engages individuals and teams in key ICIS initiatives. Responsible for coordinating talent frameworks to attract and retain the best people in key roles, including the provision of an unparalleled onboarding experience, continuous talent development initiatives operating at all levels, and coaching managers and team leaders to create high-performing team environments. Deploy and optimize ongoing recognition programmes that embed and celebrate our values and recognize above and beyond performance. Organisational change: Serve as a project manager on significant company-wide initiatives, driving cross-functional project teams, such as company-wide planning, investments, and the company's mission. Support discussions around operating model and organization structure, to further optimize decision-making and accountability and ensuring the ExCo remain focused on our values and people initiatives when driving business transformation. Thought Leadership and support: Be a thought partner to the CEO and, at times, act as a proxy or delegate on their behalf. Assist with the organization and execution of the annual planning cycle. Drive content creation on executive presentations & relevant materials, leadership team meetings, internal all-hands meetings, and executive off-sites; from time-to-time leading segments of these meetings. Manage executive staff meetings including, but not limited to, setting the agenda, providing insights and analysis to inform strategic conversations and tracking follow-through. Handle details of a highly confidential and critical nature which requires in-depth knowledge of company operations, policies, and procedures, while maintaining discretion and confidentiality in relationships with all executive-level staff. Manage information flow, such as all company communications to and from the CEO/ExCo to the rest of the organization and externally in a timely and accurate manner. Act as a key organisational integrator, connecting workstreams, people, and groups that would otherwise work in silos. What we'll need from you: Credibility & High EQ: Ability to build trusted and collaborative internal and external relationships in support and on behalf of the CEO. Experience of delivering cross-business people-related initiatives that drive employee engagement and improve the employee experience. Project Management: Experience in planning, organizing, and directing the completion of strategic projects for an organization while ensuring these projects are on time, on budget, and within scope. Communication: Outstanding ability to communicate with team members of all levels in written and verbal formats, ability to create excellent presentation materials and formulate highly effective and business-wide communication plans. Leadership: Ability to organize and sometimes lead planning meetings in an effective manner to drive progress on key initiatives and projects. Time management: Skilled at managing your time and the time of the executive leaders; demonstrated ability in organizing and planning to prioritize tasks, set meetings and diffuse work conflicts. Business Acumen: An understanding of all areas of a business's operations and how they are interconnected; recognition of the financial elements of the business; and the company's value proposition to key stakeholders. Strategic problem-solving: You embrace complex challenges and lean into your strategic, creative, and analytical mindset to overcome problems as they arise. Self-starter: Proactive and curious with a high desire to continuously learn and grow. Preferred qualifications and experience: 5+ years experience of managing and leading large teams. Demonstrated experience in Agile and Waterfall project management methodologies across large programs of work. Certification in Program Management (eg. MSP) and Project Management (eg. Prince2). Evidence of strategic thinking and delivery of initiatives that have wide-ranging business impact. Demonstrable experience of working across organisations and functions to deliver change management initiatives. Experience of developing and implementing people engagement initiatives that have delivered meaningful change in employee engagement and behaviour. Experience of running business-wide communication that convey complex change initiatives simply and with deliberate phasing. Evidence of being passionate about people engagement, diversity and inclusion, psychological safety and championing values in a commercial context. Proven ability to work with senior leadership teams and affect change. At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form. Please read our Candidate Privacy Policy. At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools, and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries. LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Current employees, please apply in Workday . Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Partner with the Store Manager to generate innovative and engaging marketing ideas. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs. As the product expert and knowledgeable trainer, you will educate your team and advise customers. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Maintain compliance with company policies including health and safety regulations. Knowledge, Skills, and Abilities Required Previous experience working in a fast-paced, customer-facing environment. Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential. Flexible and adaptable, you are comfortable working in a fast-paced environment. Flexible schedule and availability to work mornings, evenings, weekends and holidays. Passion for our brands and brand lifestyles. Self-starter and ambitious - you are motivated to achieve and exceed store targets for your team and your store. Ability to work under pressure and manage multiple tasks at once. Working Conditions Retail environment. The Extras Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated if working part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget to attend fitness classes (per store). Access to Sample sales. Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation). Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Jan 21, 2025
Full time
Current employees, please apply in Workday . Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Partner with the Store Manager to generate innovative and engaging marketing ideas. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs. As the product expert and knowledgeable trainer, you will educate your team and advise customers. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Maintain compliance with company policies including health and safety regulations. Knowledge, Skills, and Abilities Required Previous experience working in a fast-paced, customer-facing environment. Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential. Flexible and adaptable, you are comfortable working in a fast-paced environment. Flexible schedule and availability to work mornings, evenings, weekends and holidays. Passion for our brands and brand lifestyles. Self-starter and ambitious - you are motivated to achieve and exceed store targets for your team and your store. Ability to work under pressure and manage multiple tasks at once. Working Conditions Retail environment. The Extras Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated if working part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget to attend fitness classes (per store). Access to Sample sales. Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation). Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
About Yapily At Yapily, we're on a mission to empower innovative companies to create fairer and better financial services for everyone through the transformative power of open banking. The Opportunity We are seeking a proactive and experienced VP of Infrastructure - Engineering to join our Technology team. This pivotal role focuses on building the scalable, secure, and highly available infrastructure that underpins our mission to democratise finance and deliver seamless, innovative financial services. Your Role As a subject matter expert, you'll design and implement solutions for financial services in a fast-paced, regulated environment. You'll craft robust frameworks and operational procedures to support effective regulatory compliance while driving performance, resilience, and security across our platform. As a senior leader, you will: Shape the architecture and strategy of a platform that excels in meeting the challenges of compliance and industry demands. Foster a collaborative, results-driven culture, promoting a "can-do" mindset and celebrating progress. Be an inspiring communicator, helping teams understand the critical role of regulatory compliance in achieving our business goals. We're looking for someone who thrives on innovation, embraces change, and works collaboratively to elevate our infrastructure and the teams behind it. Team Leadership & Collaboration Lead a multidisciplinary team including Site Reliability Engineers (SREs), Cloud Architects, Data Engineers, Security Engineers, DevOps Engineers, and IT Operations professionals. Collaborate with the API team to drive platform evolution, ensuring a globally available, highly reliable platform. Cost Optimisation Continuously optimise cloud infrastructure expenses, achieving industry-leading unit economics without compromising performance or reliability. Security & Compliance Work closely with the CISO and Security Engineers to manage security threats and maintain a highly secure network. Architecture & Scalability Partner with architects and SREs to design a microservices-based architecture that ensures fault tolerance and high availability. Oversee the development of scalable infrastructure capable of handling high transaction volumes while maintaining exceptional uptime and reliability. Infrastructure Initiatives Support the implementation of key infrastructure projects, such as billing systems, fraud detection engines, and KYC automation, enhancing operational capabilities and customer experience. Data Sovereignty & Residency Collaborate with the Product team to deliver industry-leading data sovereignty solutions, ensuring flexible data residency options that meet client needs. Operational Excellence Define and implement operational frameworks that maintain regulatory compliance while promoting innovation and agility. Ensure the platform meets stringent requirements for data security, privacy, and audit readiness. Accreditation & Certification Partner with the CISO, Compliance, and Legal teams to sustain industry certifications like ISO 27001 and ensure continued adherence to regulatory standards. Supplier Partnerships Act as the primary liaison with cloud and tooling suppliers, securing favourable agreements and maximising value through training, collaboration, and knowledge sharing. This list is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start-up, priorities change and we all need to be adaptable. Not only will you expect to be asked to input and lead in other areas, but you'll be comfortable being a self-starter and instigating changes yourself. For your new role Deep expertise in defining and building highly scalable, highly available platforms designed for robust performance and reliability. Proven ability to build and lead high-performing teams, effectively navigating technical and systemic complexities to drive technology adoption, especially in API-driven environments. Skilled at bridging the gap between product and technology, influencing both technical and non-technical stakeholders to achieve aligned goals. Demonstrated success in executing high-impact initiatives that deliver value across key business functions. Experienced in structuring and negotiating strategic business and technical agreements with partners to maximize value. Data-driven decision-maker with a proven track record of influencing senior executives and driving meaningful outcomes. Self-organised and confident operating in dynamic, high-uncertainty environments, maintaining focus and adaptability. Exceptional communication skills, able to connect with and inspire diverse teams and stakeholders. Leadership Style and Approach A people-first leader who fosters a warm, honest, and genuine approach to team management. You value your team, cultivating trust and collaboration. Pragmatic and innovative, you think outside the box, leveraging your experience and best practices while continuously seeking better and more cost-effective solutions. Aligned experience in fast-paced financial services environments, with expertise in designing, operationalising, and optimizing processes to ensure effective risk management and regulatory compliance. Driven by curiosity, you ask thoughtful questions, strive to deeply understand challenges, and value learning from others while sharing your expertise. Problem-solving comes naturally to you. You remain calm under pressure, skill-fully manage your time, and handle complex issues with confidence. You are meticulous, producing high-quality outputs with attention to detail, ensuring excellence in everything you deliver. A "can-do" mindset defines your approach. You thrive in dynamic environments, adeptly juggling multiple priorities and adapting as needed. Benefits 25 days holiday a year (plus bank holidays) We also offer an additional holiday day after 1 year's service, up to the value of 5 days over 5 years We're serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, office requirement 2 days a week, working from our amazing office space or work abroad for up to 30 days per year 'Nomad Working' We offer enhanced Paternity and Maternity leave Comprehensive Private Medical Insurance through BUPA Mental health support through an award winning provider Life Assurance and Income Protection (UK only) Company Pension Scheme £200 annual Learning and Personal Development budget Cycle To Work Scheme Employee Referral Scheme which offers £1,000 per employee referral We have a monthly social budget to support getting together over pizza Daily snacks provided in the office Dog friendly office OUR VALUES We obsess about quality Our customers have entrusted us with a critical function in a regulated industry and we take that responsibility seriously. We always assume ownership and hold ourselves accountable. We are curious Our innovation is powered by our collective growth mindset. We're lifelong learners who challenge assumptions, experiment, and iterate. We act with integrity We're guided by our mission and earn and maintain trust by doing what's right, even when it's not easy. We are do-ers We reject indifference and agility is our strength. We're motivated by challenges, and biassed towards action. We problem-solve together We're diverse people in diverse places, and know the best solutions are born out of collaboration. We win, lose, and learn together.
Jan 21, 2025
Full time
About Yapily At Yapily, we're on a mission to empower innovative companies to create fairer and better financial services for everyone through the transformative power of open banking. The Opportunity We are seeking a proactive and experienced VP of Infrastructure - Engineering to join our Technology team. This pivotal role focuses on building the scalable, secure, and highly available infrastructure that underpins our mission to democratise finance and deliver seamless, innovative financial services. Your Role As a subject matter expert, you'll design and implement solutions for financial services in a fast-paced, regulated environment. You'll craft robust frameworks and operational procedures to support effective regulatory compliance while driving performance, resilience, and security across our platform. As a senior leader, you will: Shape the architecture and strategy of a platform that excels in meeting the challenges of compliance and industry demands. Foster a collaborative, results-driven culture, promoting a "can-do" mindset and celebrating progress. Be an inspiring communicator, helping teams understand the critical role of regulatory compliance in achieving our business goals. We're looking for someone who thrives on innovation, embraces change, and works collaboratively to elevate our infrastructure and the teams behind it. Team Leadership & Collaboration Lead a multidisciplinary team including Site Reliability Engineers (SREs), Cloud Architects, Data Engineers, Security Engineers, DevOps Engineers, and IT Operations professionals. Collaborate with the API team to drive platform evolution, ensuring a globally available, highly reliable platform. Cost Optimisation Continuously optimise cloud infrastructure expenses, achieving industry-leading unit economics without compromising performance or reliability. Security & Compliance Work closely with the CISO and Security Engineers to manage security threats and maintain a highly secure network. Architecture & Scalability Partner with architects and SREs to design a microservices-based architecture that ensures fault tolerance and high availability. Oversee the development of scalable infrastructure capable of handling high transaction volumes while maintaining exceptional uptime and reliability. Infrastructure Initiatives Support the implementation of key infrastructure projects, such as billing systems, fraud detection engines, and KYC automation, enhancing operational capabilities and customer experience. Data Sovereignty & Residency Collaborate with the Product team to deliver industry-leading data sovereignty solutions, ensuring flexible data residency options that meet client needs. Operational Excellence Define and implement operational frameworks that maintain regulatory compliance while promoting innovation and agility. Ensure the platform meets stringent requirements for data security, privacy, and audit readiness. Accreditation & Certification Partner with the CISO, Compliance, and Legal teams to sustain industry certifications like ISO 27001 and ensure continued adherence to regulatory standards. Supplier Partnerships Act as the primary liaison with cloud and tooling suppliers, securing favourable agreements and maximising value through training, collaboration, and knowledge sharing. This list is not exhaustive, and there may be other tasks that we ask you to be involved in from time to time. Above all, you are flexible and want to add value wherever you can. You understand that in a start-up, priorities change and we all need to be adaptable. Not only will you expect to be asked to input and lead in other areas, but you'll be comfortable being a self-starter and instigating changes yourself. For your new role Deep expertise in defining and building highly scalable, highly available platforms designed for robust performance and reliability. Proven ability to build and lead high-performing teams, effectively navigating technical and systemic complexities to drive technology adoption, especially in API-driven environments. Skilled at bridging the gap between product and technology, influencing both technical and non-technical stakeholders to achieve aligned goals. Demonstrated success in executing high-impact initiatives that deliver value across key business functions. Experienced in structuring and negotiating strategic business and technical agreements with partners to maximize value. Data-driven decision-maker with a proven track record of influencing senior executives and driving meaningful outcomes. Self-organised and confident operating in dynamic, high-uncertainty environments, maintaining focus and adaptability. Exceptional communication skills, able to connect with and inspire diverse teams and stakeholders. Leadership Style and Approach A people-first leader who fosters a warm, honest, and genuine approach to team management. You value your team, cultivating trust and collaboration. Pragmatic and innovative, you think outside the box, leveraging your experience and best practices while continuously seeking better and more cost-effective solutions. Aligned experience in fast-paced financial services environments, with expertise in designing, operationalising, and optimizing processes to ensure effective risk management and regulatory compliance. Driven by curiosity, you ask thoughtful questions, strive to deeply understand challenges, and value learning from others while sharing your expertise. Problem-solving comes naturally to you. You remain calm under pressure, skill-fully manage your time, and handle complex issues with confidence. You are meticulous, producing high-quality outputs with attention to detail, ensuring excellence in everything you deliver. A "can-do" mindset defines your approach. You thrive in dynamic environments, adeptly juggling multiple priorities and adapting as needed. Benefits 25 days holiday a year (plus bank holidays) We also offer an additional holiday day after 1 year's service, up to the value of 5 days over 5 years We're serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, office requirement 2 days a week, working from our amazing office space or work abroad for up to 30 days per year 'Nomad Working' We offer enhanced Paternity and Maternity leave Comprehensive Private Medical Insurance through BUPA Mental health support through an award winning provider Life Assurance and Income Protection (UK only) Company Pension Scheme £200 annual Learning and Personal Development budget Cycle To Work Scheme Employee Referral Scheme which offers £1,000 per employee referral We have a monthly social budget to support getting together over pizza Daily snacks provided in the office Dog friendly office OUR VALUES We obsess about quality Our customers have entrusted us with a critical function in a regulated industry and we take that responsibility seriously. We always assume ownership and hold ourselves accountable. We are curious Our innovation is powered by our collective growth mindset. We're lifelong learners who challenge assumptions, experiment, and iterate. We act with integrity We're guided by our mission and earn and maintain trust by doing what's right, even when it's not easy. We are do-ers We reject indifference and agility is our strength. We're motivated by challenges, and biassed towards action. We problem-solve together We're diverse people in diverse places, and know the best solutions are born out of collaboration. We win, lose, and learn together.
Transaction Reporting Analyst Apply locations Hybrid - London time type Full time posted on Posted 2 Days Ago job requisition id R14513 Management Level: G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. The purpose of this role is to provide analyst services in the Transaction Reporting team, in order to deliver a quality service in line with the agreed Regulations and service standards. The Transaction Reporting team are responsible for ensuring that all reportable transactions obligations are fulfilled within the regulations. We have built Equiniti Financial Services (EFSL) as a UK recognised market leader in dealing, custody, settlement and payment services, keeping the customers' interest at the heart of what we do. Through our specialist teams, we will deliver a regulated platform that is robust, easily accessible and provides a reliable experience to support our customers' growth whilst fully protecting their assets. Core Duties/Responsibilities Completing transaction reporting accurately and within required timeframes (daily, weekly and monthly), submitting through relevant portals and reconciling reporting back to source systems. Reviewing reported data, identifying issues, investigating and remediating as required. Working with Business Units to resolve identified issues in a timely and diplomatic manner. Maintaining the central breaches database for transaction reporting, ensuring all relevant breaches are recorded, owners are notified and remediation points noted. Delivering feedback to business units, ensuring sufficient information conveyed to ensure remediation and for business unit reporting purposes. Participating in meetings and workshops relative to MiFID II, ensuring we are working towards the successful implementation of any changes required. Acting as the subject matter expert for the business, ensuring to keep abreast of industry regulatory changes and industry best practice. Creating, maintaining and updating all relevant operating processes and procedures. Skills, Capabilities and Attributes Experience within a regulatory reporting or analysis position. Proposes improvements to processes. Has advanced and specialised expertise, typically developed through a combination of job-related training and considerable work experience. Impeccable attention to detail, and strong analysis skills. Well-developed relationship management skills. Strong time management skills, with the ability to meet deadlines and prioritise accordingly. The ability to work both autonomously and as part of a team. Well-developed communication skills both written and verbal. The ability to collate and create reports, and be comfortable presenting those reports/information to senior stakeholders including board level. The ability to coordinate and deliver change effectively. Training Required: CASS/Compliance e-learning training - Annual. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%. All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
Jan 21, 2025
Full time
Transaction Reporting Analyst Apply locations Hybrid - London time type Full time posted on Posted 2 Days Ago job requisition id R14513 Management Level: G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. The purpose of this role is to provide analyst services in the Transaction Reporting team, in order to deliver a quality service in line with the agreed Regulations and service standards. The Transaction Reporting team are responsible for ensuring that all reportable transactions obligations are fulfilled within the regulations. We have built Equiniti Financial Services (EFSL) as a UK recognised market leader in dealing, custody, settlement and payment services, keeping the customers' interest at the heart of what we do. Through our specialist teams, we will deliver a regulated platform that is robust, easily accessible and provides a reliable experience to support our customers' growth whilst fully protecting their assets. Core Duties/Responsibilities Completing transaction reporting accurately and within required timeframes (daily, weekly and monthly), submitting through relevant portals and reconciling reporting back to source systems. Reviewing reported data, identifying issues, investigating and remediating as required. Working with Business Units to resolve identified issues in a timely and diplomatic manner. Maintaining the central breaches database for transaction reporting, ensuring all relevant breaches are recorded, owners are notified and remediation points noted. Delivering feedback to business units, ensuring sufficient information conveyed to ensure remediation and for business unit reporting purposes. Participating in meetings and workshops relative to MiFID II, ensuring we are working towards the successful implementation of any changes required. Acting as the subject matter expert for the business, ensuring to keep abreast of industry regulatory changes and industry best practice. Creating, maintaining and updating all relevant operating processes and procedures. Skills, Capabilities and Attributes Experience within a regulatory reporting or analysis position. Proposes improvements to processes. Has advanced and specialised expertise, typically developed through a combination of job-related training and considerable work experience. Impeccable attention to detail, and strong analysis skills. Well-developed relationship management skills. Strong time management skills, with the ability to meet deadlines and prioritise accordingly. The ability to work both autonomously and as part of a team. Well-developed communication skills both written and verbal. The ability to collate and create reports, and be comfortable presenting those reports/information to senior stakeholders including board level. The ability to coordinate and deliver change effectively. Training Required: CASS/Compliance e-learning training - Annual. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%. All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
Who we are and what we do At Hachette Learning (formerly Hodder Education), there's one thing we're certain about. No two students learn the same way. That's why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student. Aligned with our parent company, Hachette Livre, founded in 1826, we're proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing As the Technical Solution Architect, you will play a pivotal role in shaping our technological landscape and driving the integration, data, security, and scalability of our digital education platforms. Reporting directly to the Director of Technology, you will be responsible for orchestrating all technology integration efforts internally and externally, implementing robust Security systems, devising comprehensive data and security strategies, and future-proofing our organization for continued growth and innovation. This role requires a visionary leader with exceptional technical expertise, strategic thinking, and collaboration skills to align technology initiatives with our business objectives and foster synergistic relationships with other organizations within our group. You'll ensure stable and optimized service delivery, enabling the repurposing of existing services when feasible. Lead on the design and development of new services or off-the-shelf solutions where appropriate, in line with evolving digital strategies and technological developments. You will ensure the relevant best development practices, documentation and transparency can be put in place with external partners in collaboration with internal service delivery, the project management team and the Group IT team to support digital change, growth and scale as well as provide practices and technical foundations for innovation. Our organization collaborates with multiple vendors to ensure seamless business operations. Therefore, having experience in vendor and third-party management is crucial for success in this role. In 2025, our organization is poised to revolutionize its business operations by implementing cutting-edge AI capabilities. Leveraging advancements in Generative AI (GenAI), our technology leaders are set to roll out a comprehensive, organization-wide AI strategy. This initiative aims to support our business functions more efficiently and effectively, driving innovation and growth. The incoming Technology Architect (TA) will play a pivotal role in shaping and directing our AI vision. Their expertise will be crucial in integrating AI solutions that align with our strategic goals, ensuring that we harness the full potential of AI to enhance our business. Our technical environments Our platforms are largely built on a Microsoft services technology stack, currently hosted on premises with Hachette-IT hosting facilities and our footprint on Azure is growing; some of our strategic inflight projects and upcoming projects are built with cloud first or cloud native approach on Azure. Our platforms are a mix of recent and legacy technologies, which may need updating to current technology stacks and practices. Security and safeguarding play a considerable part in ensuring delivery to institutions in the UK as well as internationally. All our platforms are external user/customer-facing, supporting education in and outside of schools and institutions. Technologies currently in use includes (and not limited to) Microsoft Azure, Kubernetes, Docker, ASP.NET, MS SQL Server, Cosmos DB, Containers, Azure API Gateway, Azure Frontdoor, Windows server VMware virtualised environment, Silverline, CloudFlare etc. Our services rely on API architecture and integrations to support purchase fulfilment, user/customer registration and authorisation/authentication as well as institution and classroom management. Who we are looking for Key Responsibilities: Technology Integration: Lead all efforts related to technology integration across our digital education platforms, ensuring seamless connectivity and interoperability. Collaborate with cross-functional teams to identify integration opportunities and streamline workflows. Evaluate and select appropriate integration tools and technologies to optimize efficiency and performance. Future Readiness: Anticipate future technological trends and industry developments to proactively adapt our technology roadmap and infrastructure. Champion innovation initiatives and pilot emerging technologies to enhance our competitive advantage and drive digital transformation. Foster a culture of continuous learning and knowledge sharing to empower teams to embrace new technologies and methodologies. Collaboration and Leadership: Work closely with counterparts from other organizations within our group to align technology strategies, share best practices, and drive synergies. Collaborate with executive leadership to articulate the technology vision, garner support for strategic initiatives, and drive organizational alignment. Provide mentorship and guidance to technical teams, fostering a culture of excellence, collaboration, and innovation Security Strategy: Develop comprehensive security strategies to safeguard our digital assets, infrastructure, and applications against evolving threats. Conduct risk assessments and vulnerability analyses to identify security gaps and prioritize mitigation efforts. Implement robust security controls, encryption mechanisms, and incident response procedures to mitigate security risks proactively. Good to have: Identity and Access Management (IAM): Design and implement robust IAM frameworks to safeguard sensitive data and ensure secure access control. Develop policies and procedures for user authentication, authorization, and identity governance. Stay abreast of emerging IAM trends and best practices to continuously enhance our security posture. Data Strategy & Governance: Define and implement data strategies to effectively manage, analyse, and leverage vast amounts of educational content and user data. Establish data governance frameworks to ensure data quality, compliance, and privacy protection. Drive initiatives to harness data insights for personalized learning experiences and actionable insights. Design and implement a data warehouse/lake solution to facilitate data analysis and reporting. Qualifications: Advanced certifications (e.g., CISSP, CISM, TOGAF). Bachelor's or master's degree in computer science, Information Technology, or related field preferred. Proven experience as a technical solution architect or similar role. Microsoft Services Architecture and Tech Stack expertise and Azure and containerization technologies (e.g., Docker, Kubernetes). In-depth knowledge of enterprise integration patterns, API management, and microservices architecture. Expertise in Infrastructure architecture design and documenting them professionally. Expertise in designing and implementing IAM solutions using industry-standard protocols (e.g., OAuth, SAML, LDAP). Strong understanding of data management principles, including data governance, data modelling, and data analytics. Extensive experience in developing and implementing cybersecurity strategies, including threat modelling, vulnerability management, and security incident response. Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Proven leadership skills with the ability to inspire and influence cross-functional teams to achieve common goals. Strategic mindset with the ability to think critically, anticipate future trends, and formulate innovative solutions. Strong analytical and problem-solving skills with a keen attention to detail. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role is hybrid and will be based at our London office, Carmelite House. . click apply for full job details
Jan 21, 2025
Full time
Who we are and what we do At Hachette Learning (formerly Hodder Education), there's one thing we're certain about. No two students learn the same way. That's why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student. Aligned with our parent company, Hachette Livre, founded in 1826, we're proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 12 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing As the Technical Solution Architect, you will play a pivotal role in shaping our technological landscape and driving the integration, data, security, and scalability of our digital education platforms. Reporting directly to the Director of Technology, you will be responsible for orchestrating all technology integration efforts internally and externally, implementing robust Security systems, devising comprehensive data and security strategies, and future-proofing our organization for continued growth and innovation. This role requires a visionary leader with exceptional technical expertise, strategic thinking, and collaboration skills to align technology initiatives with our business objectives and foster synergistic relationships with other organizations within our group. You'll ensure stable and optimized service delivery, enabling the repurposing of existing services when feasible. Lead on the design and development of new services or off-the-shelf solutions where appropriate, in line with evolving digital strategies and technological developments. You will ensure the relevant best development practices, documentation and transparency can be put in place with external partners in collaboration with internal service delivery, the project management team and the Group IT team to support digital change, growth and scale as well as provide practices and technical foundations for innovation. Our organization collaborates with multiple vendors to ensure seamless business operations. Therefore, having experience in vendor and third-party management is crucial for success in this role. In 2025, our organization is poised to revolutionize its business operations by implementing cutting-edge AI capabilities. Leveraging advancements in Generative AI (GenAI), our technology leaders are set to roll out a comprehensive, organization-wide AI strategy. This initiative aims to support our business functions more efficiently and effectively, driving innovation and growth. The incoming Technology Architect (TA) will play a pivotal role in shaping and directing our AI vision. Their expertise will be crucial in integrating AI solutions that align with our strategic goals, ensuring that we harness the full potential of AI to enhance our business. Our technical environments Our platforms are largely built on a Microsoft services technology stack, currently hosted on premises with Hachette-IT hosting facilities and our footprint on Azure is growing; some of our strategic inflight projects and upcoming projects are built with cloud first or cloud native approach on Azure. Our platforms are a mix of recent and legacy technologies, which may need updating to current technology stacks and practices. Security and safeguarding play a considerable part in ensuring delivery to institutions in the UK as well as internationally. All our platforms are external user/customer-facing, supporting education in and outside of schools and institutions. Technologies currently in use includes (and not limited to) Microsoft Azure, Kubernetes, Docker, ASP.NET, MS SQL Server, Cosmos DB, Containers, Azure API Gateway, Azure Frontdoor, Windows server VMware virtualised environment, Silverline, CloudFlare etc. Our services rely on API architecture and integrations to support purchase fulfilment, user/customer registration and authorisation/authentication as well as institution and classroom management. Who we are looking for Key Responsibilities: Technology Integration: Lead all efforts related to technology integration across our digital education platforms, ensuring seamless connectivity and interoperability. Collaborate with cross-functional teams to identify integration opportunities and streamline workflows. Evaluate and select appropriate integration tools and technologies to optimize efficiency and performance. Future Readiness: Anticipate future technological trends and industry developments to proactively adapt our technology roadmap and infrastructure. Champion innovation initiatives and pilot emerging technologies to enhance our competitive advantage and drive digital transformation. Foster a culture of continuous learning and knowledge sharing to empower teams to embrace new technologies and methodologies. Collaboration and Leadership: Work closely with counterparts from other organizations within our group to align technology strategies, share best practices, and drive synergies. Collaborate with executive leadership to articulate the technology vision, garner support for strategic initiatives, and drive organizational alignment. Provide mentorship and guidance to technical teams, fostering a culture of excellence, collaboration, and innovation Security Strategy: Develop comprehensive security strategies to safeguard our digital assets, infrastructure, and applications against evolving threats. Conduct risk assessments and vulnerability analyses to identify security gaps and prioritize mitigation efforts. Implement robust security controls, encryption mechanisms, and incident response procedures to mitigate security risks proactively. Good to have: Identity and Access Management (IAM): Design and implement robust IAM frameworks to safeguard sensitive data and ensure secure access control. Develop policies and procedures for user authentication, authorization, and identity governance. Stay abreast of emerging IAM trends and best practices to continuously enhance our security posture. Data Strategy & Governance: Define and implement data strategies to effectively manage, analyse, and leverage vast amounts of educational content and user data. Establish data governance frameworks to ensure data quality, compliance, and privacy protection. Drive initiatives to harness data insights for personalized learning experiences and actionable insights. Design and implement a data warehouse/lake solution to facilitate data analysis and reporting. Qualifications: Advanced certifications (e.g., CISSP, CISM, TOGAF). Bachelor's or master's degree in computer science, Information Technology, or related field preferred. Proven experience as a technical solution architect or similar role. Microsoft Services Architecture and Tech Stack expertise and Azure and containerization technologies (e.g., Docker, Kubernetes). In-depth knowledge of enterprise integration patterns, API management, and microservices architecture. Expertise in Infrastructure architecture design and documenting them professionally. Expertise in designing and implementing IAM solutions using industry-standard protocols (e.g., OAuth, SAML, LDAP). Strong understanding of data management principles, including data governance, data modelling, and data analytics. Extensive experience in developing and implementing cybersecurity strategies, including threat modelling, vulnerability management, and security incident response. Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Proven leadership skills with the ability to inspire and influence cross-functional teams to achieve common goals. Strategic mindset with the ability to think critically, anticipate future trends, and formulate innovative solutions. Strong analytical and problem-solving skills with a keen attention to detail. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role is hybrid and will be based at our London office, Carmelite House. . click apply for full job details
The Chief Programmatic Officer will report to the Managing Director and be responsible for driving incremental growth through both existing agency partnerships and incremental growth opportunities. Primarily, this will involve collaboration with online programmatic agency teams, as well as digital-first agencies currently not working with an OOH agency. This pivotal role will position Talon as a leader in the programmatic OOH space, leveraging proprietary technology to unlock digital budgets and establish OOH as an essential component of omnichannel strategies. The CPO will work closely with all department leads as part of the UK Management Team to ensure alignment in delivering client excellence, growth, and innovation. They are responsible for overseeing the programmatic team to drive growth of programmatic OOH, establishing and maintaining strong relationships with key programmatic stakeholders. They will be responsible for identifying and developing new and innovative ways to leverage our proprietary tech and data stack to enhance our offering for clients, ensuring Talon continues to be seen as pioneering industry leaders. This role will take a leading role in understanding, articulating, and promoting the Talon technology strategy whilst working closely with the Chief Client Officer (CCO) to ensure a consistent adoption and execution across the client portfolio. This position is a high-profile internal and external role and will be expected to represent Talon at key industry events. ABOUT US At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry - changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients. In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 350 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes. THE ROLE The Chief Programmatic Officer will report to the Managing Director and be responsible for driving incremental growth through both existing agency partnerships and incremental growth opportunities. Primarily, this will involve collaboration with online programmatic agency teams, as well as digital-first agencies currently not working with an OOH agency. This pivotal role will position Talon as a leader in the programmatic OOH space, leveraging proprietary technology to unlock digital budgets and establish OOH as an essential component of omnichannel strategies. They are responsible for overseeing the programmatic team to drive growth of programmatic OOH, establishing and maintaining strong relationships with key programmatic stakeholders. They will be responsible for identifying and developing new and innovative ways to leverage our proprietary tech and data stack to enhance our offering for clients, ensuring Talon continues to be seen as pioneering industry leaders. This role will take a leading role in understanding, articulating, and promoting the Talon technology strategy whilst working closely with the Chief Client Officer (CCO) to ensure a consistent adoption and execution across the client portfolio. This position is a high-profile internal and external role and will be expected to represent Talon at key industry events. RESPONSIBILITIES AND RELATIONSHIPS DRIVING PROGRAMMATIC GROWTH Build, maintain, and develop relationships with key stakeholders across agency partners, particularly digital/programmatic leads, to champion programmatic OOH (PrOOH) and establish Talon as a key partner in this space. Lead the development and execution of strategies to unlock incremental digital budgets, positioning PrOOH as a critical driver of mid-to-bottom funnel KPIs. Identify and build partnerships with digital agencies not currently working with an OOH agency, showcasing the value of Talon's proprietary technology and data capabilities. Serve as the primary evangelist for Talon's tech, automation, and data strategy, educating and inspiring the market about the opportunities in programmatic OOH. DELIVERING CLIENT EXCELLENCE Collaborate with the Chief Client Officer and Heads of Client to ensure a consistent, client-centric approach to service delivery, positioning Talon as the preferred OOH partner across agency and client portfolios. Develop and deliver tailored strategies to integrate PrOOH into agency planning and buying processes, ensuring measurable, effective results which deliver on client outcomes. Work closely with operational and technology leads to feed client and market insights into the development of Talon's product offering, ensuring it remains market-leading and aligned with client needs. Overall responsibility of Talon's proprietary technology growth, unlocking new relationships with digital-first agencies/clients. Collaborating with the Chief Commercial Officer to unlock innovative opportunities for growth. Leading and supporting on pitches and proposals to secure incremental revenue streams. Collaborate with the Marketing team to create compelling thought leadership materials and take the lead on events to highlight Talon's expertise in programmatic OOH and its impact on digital performance metrics. Identify and develop opportunities with new clients, focusing on unlocking budgets from digital-first advertisers. DEVELOPING TALON'S PROGRAMMATIC OFFERING Work in partnership with the technology and data teams to continuously evolve Talon's proprietary platforms, ensuring they deliver on market needs and exceed client expectations. Stay informed on industry trends, competitor activities, and technological advancements, ensuring Talon remains at the forefront of programmatic OOH innovation. Provide strategic input into the development and enhancement of Talon's technology stack, ensuring it delivers seamless integration with agency and client workflows. LEADING THE PROGRAMMATIC TEAM Develop and nurture a team of PrOOH evangelists who are viewed as indispensable experts in market and who drive exemplary client relationships. Lead, inspire, and mentor a high-performing programmatic team, fostering a culture of innovation, collaboration, and client focus. Define clear objectives and KPIs for the programmatic team, ensuring alignment with broader business goals and revenue targets. Support the development of team members, creating pathways for growth and learning in the rapidly evolving programmatic landscape. WORKING HABITS AND CORE SKILLS Rich understanding and trusted adviser of our client base, including clients and agencies at board-level seniority. A visionary leader who can inspire and motivate their own and other teams, uniting under a common goal and achieving outcomes. Valuable knowledge of the wider media agency landscape with an expert view on programmatic and OOH. Strong track record of revenue generation. Demonstrated ability to develop and articulate compelling solutions in response to a customer's needs. Ability to anticipate and respond to industry trends and challenges, developing POVs to combat client concerns and protect revenue. Consistently utilized as an escalation point to manage challenging clients with proven success in protecting reputation and spend. YOUR EXPERIENCE AND QUALIFICATIONS Extensive experience in programmatic or digital advertising, ideally with exposure to OOH. Proven ability to drive incremental revenue and develop new business opportunities. Strong internal profile and established external relationships across key agencies, clients, and media owners. Demonstrated experience in leveraging technology and data to deliver innovative solutions and drive revenue growth. Experience in a senior leadership role, with a focus on building and leading high-performing teams. Evidence of proactivity and initiative, delivering above and beyond day-to-day responsibilities. A clear understanding of Talon's proprietary products and their role in driving programmatic growth. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships. We challenge respectfully. We lead the way. WE ARE HUMAN We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return. We value collaboration and togetherness. We are empathetic. WE ARE SMART Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients. We grow and learn. We are trusted. We are mission possible. Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
Jan 21, 2025
Full time
The Chief Programmatic Officer will report to the Managing Director and be responsible for driving incremental growth through both existing agency partnerships and incremental growth opportunities. Primarily, this will involve collaboration with online programmatic agency teams, as well as digital-first agencies currently not working with an OOH agency. This pivotal role will position Talon as a leader in the programmatic OOH space, leveraging proprietary technology to unlock digital budgets and establish OOH as an essential component of omnichannel strategies. The CPO will work closely with all department leads as part of the UK Management Team to ensure alignment in delivering client excellence, growth, and innovation. They are responsible for overseeing the programmatic team to drive growth of programmatic OOH, establishing and maintaining strong relationships with key programmatic stakeholders. They will be responsible for identifying and developing new and innovative ways to leverage our proprietary tech and data stack to enhance our offering for clients, ensuring Talon continues to be seen as pioneering industry leaders. This role will take a leading role in understanding, articulating, and promoting the Talon technology strategy whilst working closely with the Chief Client Officer (CCO) to ensure a consistent adoption and execution across the client portfolio. This position is a high-profile internal and external role and will be expected to represent Talon at key industry events. ABOUT US At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry - changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients. In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 350 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes. THE ROLE The Chief Programmatic Officer will report to the Managing Director and be responsible for driving incremental growth through both existing agency partnerships and incremental growth opportunities. Primarily, this will involve collaboration with online programmatic agency teams, as well as digital-first agencies currently not working with an OOH agency. This pivotal role will position Talon as a leader in the programmatic OOH space, leveraging proprietary technology to unlock digital budgets and establish OOH as an essential component of omnichannel strategies. They are responsible for overseeing the programmatic team to drive growth of programmatic OOH, establishing and maintaining strong relationships with key programmatic stakeholders. They will be responsible for identifying and developing new and innovative ways to leverage our proprietary tech and data stack to enhance our offering for clients, ensuring Talon continues to be seen as pioneering industry leaders. This role will take a leading role in understanding, articulating, and promoting the Talon technology strategy whilst working closely with the Chief Client Officer (CCO) to ensure a consistent adoption and execution across the client portfolio. This position is a high-profile internal and external role and will be expected to represent Talon at key industry events. RESPONSIBILITIES AND RELATIONSHIPS DRIVING PROGRAMMATIC GROWTH Build, maintain, and develop relationships with key stakeholders across agency partners, particularly digital/programmatic leads, to champion programmatic OOH (PrOOH) and establish Talon as a key partner in this space. Lead the development and execution of strategies to unlock incremental digital budgets, positioning PrOOH as a critical driver of mid-to-bottom funnel KPIs. Identify and build partnerships with digital agencies not currently working with an OOH agency, showcasing the value of Talon's proprietary technology and data capabilities. Serve as the primary evangelist for Talon's tech, automation, and data strategy, educating and inspiring the market about the opportunities in programmatic OOH. DELIVERING CLIENT EXCELLENCE Collaborate with the Chief Client Officer and Heads of Client to ensure a consistent, client-centric approach to service delivery, positioning Talon as the preferred OOH partner across agency and client portfolios. Develop and deliver tailored strategies to integrate PrOOH into agency planning and buying processes, ensuring measurable, effective results which deliver on client outcomes. Work closely with operational and technology leads to feed client and market insights into the development of Talon's product offering, ensuring it remains market-leading and aligned with client needs. Overall responsibility of Talon's proprietary technology growth, unlocking new relationships with digital-first agencies/clients. Collaborating with the Chief Commercial Officer to unlock innovative opportunities for growth. Leading and supporting on pitches and proposals to secure incremental revenue streams. Collaborate with the Marketing team to create compelling thought leadership materials and take the lead on events to highlight Talon's expertise in programmatic OOH and its impact on digital performance metrics. Identify and develop opportunities with new clients, focusing on unlocking budgets from digital-first advertisers. DEVELOPING TALON'S PROGRAMMATIC OFFERING Work in partnership with the technology and data teams to continuously evolve Talon's proprietary platforms, ensuring they deliver on market needs and exceed client expectations. Stay informed on industry trends, competitor activities, and technological advancements, ensuring Talon remains at the forefront of programmatic OOH innovation. Provide strategic input into the development and enhancement of Talon's technology stack, ensuring it delivers seamless integration with agency and client workflows. LEADING THE PROGRAMMATIC TEAM Develop and nurture a team of PrOOH evangelists who are viewed as indispensable experts in market and who drive exemplary client relationships. Lead, inspire, and mentor a high-performing programmatic team, fostering a culture of innovation, collaboration, and client focus. Define clear objectives and KPIs for the programmatic team, ensuring alignment with broader business goals and revenue targets. Support the development of team members, creating pathways for growth and learning in the rapidly evolving programmatic landscape. WORKING HABITS AND CORE SKILLS Rich understanding and trusted adviser of our client base, including clients and agencies at board-level seniority. A visionary leader who can inspire and motivate their own and other teams, uniting under a common goal and achieving outcomes. Valuable knowledge of the wider media agency landscape with an expert view on programmatic and OOH. Strong track record of revenue generation. Demonstrated ability to develop and articulate compelling solutions in response to a customer's needs. Ability to anticipate and respond to industry trends and challenges, developing POVs to combat client concerns and protect revenue. Consistently utilized as an escalation point to manage challenging clients with proven success in protecting reputation and spend. YOUR EXPERIENCE AND QUALIFICATIONS Extensive experience in programmatic or digital advertising, ideally with exposure to OOH. Proven ability to drive incremental revenue and develop new business opportunities. Strong internal profile and established external relationships across key agencies, clients, and media owners. Demonstrated experience in leveraging technology and data to deliver innovative solutions and drive revenue growth. Experience in a senior leadership role, with a focus on building and leading high-performing teams. Evidence of proactivity and initiative, delivering above and beyond day-to-day responsibilities. A clear understanding of Talon's proprietary products and their role in driving programmatic growth. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships. We challenge respectfully. We lead the way. WE ARE HUMAN We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return. We value collaboration and togetherness. We are empathetic. WE ARE SMART Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients. We grow and learn. We are trusted. We are mission possible. Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.