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NES Fircroft
Asset Planner
NES Fircroft
Our client is looking for an Asset Planner on a permanent basis. Based in Aberdeen, UK. Key Responsibilities: Demonstrate a good understanding of the Integrated Activity Process & the Client Requirements Promote and demonstrate the advantages of the Client Integrated Activity Planning Process internally and externally Develop and maintain the Integrated Asset Plan in line with Client Policies producing Life of Field, 6Q, 90 Day and 28 Day versions of the plan at the appropriate level of detail. Develop and maintain the POB Forecast at 6Q, 90 Day and 28 Day levels and facilitate removal of over-allocation. Responsible for the issue of plans and associated documents / reports in line with relevant deadlines. Collate and report on Planning KPI's on a weekly basis, giving feedback on results and propose where improvements can be made. Liaise with Asset Leadership Team and support engineers on Asset issues to understand priorities, interactions and dependencies between activities Establish and maintain weekly/monthly/quarterly/annual meeting schedule. Facilitate all Planning Meetings (28 Day to 6Q) including material preparation, pre-meetings with appropriate Gate Keeper, attendance tracking and the issuing of post meeting notes and actions. Ensure that all activities entering the Integrated Asset Plan have been assessed, prioritised and approved by the appropriate Gatekeeper Work with the Offshore Operations Co-ordinator to ensure the effective delivery of the 28 Day and 7 Day plans. Identify potential improvements to the Planning and Scheduling Process and route suggestions through the Senior or Lead Asset Planner. Ensure effective communication with all internal and third-party Integrated Asset Plan interfaces. Develop effective working relationships with key stakeholders (Asset Leadership onshore and offshore / Business Development Managers and clients) across all parts of EPS West. Work with the Senior Leadership and Commercial Teams to ensure alignment of the Integrated Asset Plan and the budget process. Maintain discipline over activities entering the Integrated Asset Plan by ensuring AIR and MOB forms are completed correctly and approved. Ensure Stakeholders aware of any deferrals or changes and any impact on the plan Advise relevant Gatekeepers of activity readiness advising where the gates have not been met & giving recommendations. Ensure any changes are managed through the formal change management process with the relevant approval. Provide ad-hoc planning for tender submissions, bids, transitions and business projects in support of Operations Team Close Liaison with Shutdown Delivery Team Demonstrate a good understanding of the CMMS System & Associated Processes Develops 6Q Asset Plan with alignment with the annual budget ensuring changes are reflected in the budget and vice versa. Essential Skills: HNC or equivalent management / technical qualification A related qualification in Planning and Controls Proven implementation of Integrated Planning Process Basic Offshore Safety Induction & Emergency Training (BOSIET) Excellent Computer Skills with significant knowledge of Excel & Word Significant knowledge of Planning Software (Microsoft Project/Primavera P6) Experience of Planning Interface Software Experience of Integrated Asset Planning including planning controls i.e. KPI's, Readiness etc. Experience of Maintenance Scheduling including Computerised Maintenance Management System (CMMS) Experience of Shutdown, Project or Drilling Planning Experience of offshore operations within an Oil and Gas environment With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Jul 01, 2022
Full time
Our client is looking for an Asset Planner on a permanent basis. Based in Aberdeen, UK. Key Responsibilities: Demonstrate a good understanding of the Integrated Activity Process & the Client Requirements Promote and demonstrate the advantages of the Client Integrated Activity Planning Process internally and externally Develop and maintain the Integrated Asset Plan in line with Client Policies producing Life of Field, 6Q, 90 Day and 28 Day versions of the plan at the appropriate level of detail. Develop and maintain the POB Forecast at 6Q, 90 Day and 28 Day levels and facilitate removal of over-allocation. Responsible for the issue of plans and associated documents / reports in line with relevant deadlines. Collate and report on Planning KPI's on a weekly basis, giving feedback on results and propose where improvements can be made. Liaise with Asset Leadership Team and support engineers on Asset issues to understand priorities, interactions and dependencies between activities Establish and maintain weekly/monthly/quarterly/annual meeting schedule. Facilitate all Planning Meetings (28 Day to 6Q) including material preparation, pre-meetings with appropriate Gate Keeper, attendance tracking and the issuing of post meeting notes and actions. Ensure that all activities entering the Integrated Asset Plan have been assessed, prioritised and approved by the appropriate Gatekeeper Work with the Offshore Operations Co-ordinator to ensure the effective delivery of the 28 Day and 7 Day plans. Identify potential improvements to the Planning and Scheduling Process and route suggestions through the Senior or Lead Asset Planner. Ensure effective communication with all internal and third-party Integrated Asset Plan interfaces. Develop effective working relationships with key stakeholders (Asset Leadership onshore and offshore / Business Development Managers and clients) across all parts of EPS West. Work with the Senior Leadership and Commercial Teams to ensure alignment of the Integrated Asset Plan and the budget process. Maintain discipline over activities entering the Integrated Asset Plan by ensuring AIR and MOB forms are completed correctly and approved. Ensure Stakeholders aware of any deferrals or changes and any impact on the plan Advise relevant Gatekeepers of activity readiness advising where the gates have not been met & giving recommendations. Ensure any changes are managed through the formal change management process with the relevant approval. Provide ad-hoc planning for tender submissions, bids, transitions and business projects in support of Operations Team Close Liaison with Shutdown Delivery Team Demonstrate a good understanding of the CMMS System & Associated Processes Develops 6Q Asset Plan with alignment with the annual budget ensuring changes are reflected in the budget and vice versa. Essential Skills: HNC or equivalent management / technical qualification A related qualification in Planning and Controls Proven implementation of Integrated Planning Process Basic Offshore Safety Induction & Emergency Training (BOSIET) Excellent Computer Skills with significant knowledge of Excel & Word Significant knowledge of Planning Software (Microsoft Project/Primavera P6) Experience of Planning Interface Software Experience of Integrated Asset Planning including planning controls i.e. KPI's, Readiness etc. Experience of Maintenance Scheduling including Computerised Maintenance Management System (CMMS) Experience of Shutdown, Project or Drilling Planning Experience of offshore operations within an Oil and Gas environment With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Talentspa
Administration Supervisor / Personal Assistant To CRO
Talentspa Tower Hamlets, London
Administration Supervisor / Personal Assistant To CRO Location: Canary Wharf Salary: £25,000 - £30,000 Depending on experience Job Type: Permanent Universal Partners FX was one of the fastest growing companies throughout the UK last year placing No 20 in the prestigious ‘Top Start Ups 100’ awards. This role is a one-of-a-kind opportunity, to join us as our company expands and really cements itself at the forefront of Payment Services Companies. Due to the company’s exponential growth, we are expanding our back-office support team. In this exciting role you will be Managing a team of admin assistants alongside providing high levels of support to our expanding operations and settlement teams, as well as providing PA support to our Chief Risk Officer. You will be working closely alongside the back-office team, working cohesively with the team of administrative professionals you will be managing. This role is an essential role within the business to ensure the smooth running of the office, no two days will ever be the same, you will be undertaking a plethora of tasks. Based at the heart of Canary Wharf normal workings hours are 8:30AM - 5:00PM, however you will be expected to complete the hours necessary to achieve the expected company standards and performance. So, if you are ambitious, highly driven and looking for a rewarding career in an exciting, fast-moving business then Universal Partners FX is the company to work for. Admin Support Responsibilities: Providing PA support to Chief Risk Officer Minutes taking Organisational skills required Managing a team of Admin assistants Managing our reception desk and making sure there is always cover Greeting clients Being the first point of contact for all visitors. Managing our internal visitor booking system Manage all internal meeting room bookings Providing administrative support to the Executives in the back-office team Maintaining the office; ensuring all stationary and other essential items are fully stocked Answering the mainline phones and directing phone calls Being a gatekeeper Answering customer queries Being the go-to person in back office for ad hoc administrative support Printing & Scanning Collecting post Managing all incoming deliveries Skills and Experience: Minimum 4 years’ office experience, PA experience not required but is a bonus Excellent communication skills High level of attention to detail Excellent telephone manner Ability to stay calm in a busy and fast paced environment Ability to multitask Self-motivated and proactive, with the ability to work independently As a valued employee, you will be entitled to: Employee pension scheme 28 days holiday (including bank holidays) Subsidised gym membership on completion of probation If you feel like you meet the above criteria, please apply now!
Jul 01, 2022
Full time
Administration Supervisor / Personal Assistant To CRO Location: Canary Wharf Salary: £25,000 - £30,000 Depending on experience Job Type: Permanent Universal Partners FX was one of the fastest growing companies throughout the UK last year placing No 20 in the prestigious ‘Top Start Ups 100’ awards. This role is a one-of-a-kind opportunity, to join us as our company expands and really cements itself at the forefront of Payment Services Companies. Due to the company’s exponential growth, we are expanding our back-office support team. In this exciting role you will be Managing a team of admin assistants alongside providing high levels of support to our expanding operations and settlement teams, as well as providing PA support to our Chief Risk Officer. You will be working closely alongside the back-office team, working cohesively with the team of administrative professionals you will be managing. This role is an essential role within the business to ensure the smooth running of the office, no two days will ever be the same, you will be undertaking a plethora of tasks. Based at the heart of Canary Wharf normal workings hours are 8:30AM - 5:00PM, however you will be expected to complete the hours necessary to achieve the expected company standards and performance. So, if you are ambitious, highly driven and looking for a rewarding career in an exciting, fast-moving business then Universal Partners FX is the company to work for. Admin Support Responsibilities: Providing PA support to Chief Risk Officer Minutes taking Organisational skills required Managing a team of Admin assistants Managing our reception desk and making sure there is always cover Greeting clients Being the first point of contact for all visitors. Managing our internal visitor booking system Manage all internal meeting room bookings Providing administrative support to the Executives in the back-office team Maintaining the office; ensuring all stationary and other essential items are fully stocked Answering the mainline phones and directing phone calls Being a gatekeeper Answering customer queries Being the go-to person in back office for ad hoc administrative support Printing & Scanning Collecting post Managing all incoming deliveries Skills and Experience: Minimum 4 years’ office experience, PA experience not required but is a bonus Excellent communication skills High level of attention to detail Excellent telephone manner Ability to stay calm in a busy and fast paced environment Ability to multitask Self-motivated and proactive, with the ability to work independently As a valued employee, you will be entitled to: Employee pension scheme 28 days holiday (including bank holidays) Subsidised gym membership on completion of probation If you feel like you meet the above criteria, please apply now!
Talentspa
Admin Support
Talentspa Tower Hamlets, London
Admin Support Location: Canary Wharf Salary: £20,000 - £24,000 Depending on experience Job Type: Permanent Universal Partners FX was one of the fastest growing companies throughout the UK last year placing No 20 in the prestigious ‘Top Start Ups 100’ awards. This role is a one-of-a-kind opportunity, to join us as our company expands and really cements itself at the forefront of Payment Services Companies. Due to the company’s exponential growth, we are expanding our back-office support team. In this exciting role you will be providing high levels of support to our expanding operations and settlement teams, as well as supporting Executives. You will be working closely alongside the back-office team, working cohesively with a team of administrative professionals. This role is an essential role within the business to ensure the smooth running of the office, no two days will ever be the same, you will be undertaking a plethora of tasks. Based at the heart of Canary Wharf normal workings hours are 8:30AM - 5:00PM, however you will be expected to complete the hours necessary to achieve the expected company standards and performance. So, if you are ambitious, highly driven and looking for a rewarding career in an exciting, fast-moving business then Universal Partners FX is the company to work for. Admin Support Responsibilities: Managing reception desk in rotation Greeting clients Being the first point of contact for all visitors. Managing our internal visitor booking system Manage all internal meeting room bookings Providing administrative support to back office Executives Maintaining the office; ensuring all stationary and other essential items are fully stocked Answering the mainline phones and directing phone calls Being a gatekeeper Answering customer queries Being the go-to person in back office for ad hoc administrative support Printing & Scanning Collecting post Managing all incoming deliveries Skills and Experience: Minimum 2 years’ experience working in an office-based administrative role Excellent communication skills High level of attention to detail Excellent telephone manner Ability to stay calm in a busy and fast paced environment Ability to multitask Self-motivated and proactive, with the ability to work independently As a valued employee, you will be entitled to: Employee pension scheme 28 days holiday (including bank holidays) Subsidised gym membership on completion of probation Additional Benefits: Access to Private Wealth Manager Participate in employee bonus scheme which pays up to 10% per annum If you feel like you meet the above criteria, please apply now!
Jul 01, 2022
Full time
Admin Support Location: Canary Wharf Salary: £20,000 - £24,000 Depending on experience Job Type: Permanent Universal Partners FX was one of the fastest growing companies throughout the UK last year placing No 20 in the prestigious ‘Top Start Ups 100’ awards. This role is a one-of-a-kind opportunity, to join us as our company expands and really cements itself at the forefront of Payment Services Companies. Due to the company’s exponential growth, we are expanding our back-office support team. In this exciting role you will be providing high levels of support to our expanding operations and settlement teams, as well as supporting Executives. You will be working closely alongside the back-office team, working cohesively with a team of administrative professionals. This role is an essential role within the business to ensure the smooth running of the office, no two days will ever be the same, you will be undertaking a plethora of tasks. Based at the heart of Canary Wharf normal workings hours are 8:30AM - 5:00PM, however you will be expected to complete the hours necessary to achieve the expected company standards and performance. So, if you are ambitious, highly driven and looking for a rewarding career in an exciting, fast-moving business then Universal Partners FX is the company to work for. Admin Support Responsibilities: Managing reception desk in rotation Greeting clients Being the first point of contact for all visitors. Managing our internal visitor booking system Manage all internal meeting room bookings Providing administrative support to back office Executives Maintaining the office; ensuring all stationary and other essential items are fully stocked Answering the mainline phones and directing phone calls Being a gatekeeper Answering customer queries Being the go-to person in back office for ad hoc administrative support Printing & Scanning Collecting post Managing all incoming deliveries Skills and Experience: Minimum 2 years’ experience working in an office-based administrative role Excellent communication skills High level of attention to detail Excellent telephone manner Ability to stay calm in a busy and fast paced environment Ability to multitask Self-motivated and proactive, with the ability to work independently As a valued employee, you will be entitled to: Employee pension scheme 28 days holiday (including bank holidays) Subsidised gym membership on completion of probation Additional Benefits: Access to Private Wealth Manager Participate in employee bonus scheme which pays up to 10% per annum If you feel like you meet the above criteria, please apply now!
BRITISH RED CROSS-11
Senior Market Research Executive
BRITISH RED CROSS-11
Senior Market Research Executive Location: UK flexible (hybrid role working between home and office) Contract type: Permanent Hours per week: 35 Salary: £34,000 - £38,000 per annum (plus £3,344 Inner London Weighting allowance if applicable) Can you manage and do research to enable the British Red Cross to understand its audiences, opportunities and relevant trends? Could you guide brand and marketing teams, and other colleagues on how best to communicate externally? And evaluate advertising? About this opportunity As Senior Market Research Executive , you'll be responsible for key insight work helping British Red Cross to achieve our mission of supporting people affected by disasters, emergencies and conflict - including refugees, people in the UK experiencing loneliness or needing support at home, and those exposed to the impacts of climate change. Reporting to the Market Research Manager you'll play a crucial role in enhancing our position in key markets by understanding our current position and engagement motivators with target audiences and other key stakeholders. You'll manage market research to support our corporate strategy, proactively seeking and sharing insight to support the strategy while remaining alert to changes in audience attention. You'll also support the organisation with recommendations, advice and guidance on how to do and use research. You'll design research projects and develop materials in consultation with internal stakeholders and suppliers, and provide executive summaries, briefings and presentations on commissioned primary research as well as desk research, while liaising with internal stakeholders, gatekeepers and project managers who might impact or inform research to ensure that work is neither overlooked, duplicated or in conflict in terms of objectives, timings or findings. Diversity is something we celebrate At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation Meet the team Our Strategy and Communications team tells the stories about who we are, what we do, what we believe, and the difference we make to people's lives. Our goal is to help people act, behave, or make decisions in a way that results in a positive change for people in crisis. This role might be for you if… You have significant experience in a market research role along with excellent quantitative research skills gained from either clientside or research agency You're confident delivering research findings to various audiences and display excellent presentation skills You have experience in the management of external research suppliers and can translate client requests into research briefs You can demonstrate a good understanding or experience of qualitative research management, project management and ability to juggle multiple projects You're familiar with audience segmentation It would be advantageous if you are able to demonstrate experience working with… YouGov profiles Online survey software (eg: Alchemer) Brand/marketing teams on brand positioning research Media teams (Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification) Closing date for applications is (23:59), Sunday 3rd of July 2022 with interviews anticipated to be held week commencing 18th of July. We offer a wide range of staff benefits, including: 36 days holiday (inclusive of bank holidays) Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy Genuine investment in your development A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
Jul 01, 2022
Full time
Senior Market Research Executive Location: UK flexible (hybrid role working between home and office) Contract type: Permanent Hours per week: 35 Salary: £34,000 - £38,000 per annum (plus £3,344 Inner London Weighting allowance if applicable) Can you manage and do research to enable the British Red Cross to understand its audiences, opportunities and relevant trends? Could you guide brand and marketing teams, and other colleagues on how best to communicate externally? And evaluate advertising? About this opportunity As Senior Market Research Executive , you'll be responsible for key insight work helping British Red Cross to achieve our mission of supporting people affected by disasters, emergencies and conflict - including refugees, people in the UK experiencing loneliness or needing support at home, and those exposed to the impacts of climate change. Reporting to the Market Research Manager you'll play a crucial role in enhancing our position in key markets by understanding our current position and engagement motivators with target audiences and other key stakeholders. You'll manage market research to support our corporate strategy, proactively seeking and sharing insight to support the strategy while remaining alert to changes in audience attention. You'll also support the organisation with recommendations, advice and guidance on how to do and use research. You'll design research projects and develop materials in consultation with internal stakeholders and suppliers, and provide executive summaries, briefings and presentations on commissioned primary research as well as desk research, while liaising with internal stakeholders, gatekeepers and project managers who might impact or inform research to ensure that work is neither overlooked, duplicated or in conflict in terms of objectives, timings or findings. Diversity is something we celebrate At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation Meet the team Our Strategy and Communications team tells the stories about who we are, what we do, what we believe, and the difference we make to people's lives. Our goal is to help people act, behave, or make decisions in a way that results in a positive change for people in crisis. This role might be for you if… You have significant experience in a market research role along with excellent quantitative research skills gained from either clientside or research agency You're confident delivering research findings to various audiences and display excellent presentation skills You have experience in the management of external research suppliers and can translate client requests into research briefs You can demonstrate a good understanding or experience of qualitative research management, project management and ability to juggle multiple projects You're familiar with audience segmentation It would be advantageous if you are able to demonstrate experience working with… YouGov profiles Online survey software (eg: Alchemer) Brand/marketing teams on brand positioning research Media teams (Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification) Closing date for applications is (23:59), Sunday 3rd of July 2022 with interviews anticipated to be held week commencing 18th of July. We offer a wide range of staff benefits, including: 36 days holiday (inclusive of bank holidays) Option to buy an extra 5 days annual leave Up to 6% contributory pension Flexible working policy Genuine investment in your development A little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website. The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). Follow us on and on Linked in - British Red Cross , to hear about our latest job vacancies. Connecting human kindness with human crisis
ARK PUTNEY ACADEMY
Education Social Worker
ARK PUTNEY ACADEMY
Required from 1 September 2022 Fantastic opportunity to join a 'good' school Ark Putney Academy opened in September 2012 as part of the Ark network, a mixed school with 900 students. As an inclusive school, we are proud of our success with a wide range of students. We have a very successful sixth form which is renowned in the local area. We have a strong ethos, results are excellent and every year, we send large numbers of students to some of the best universities, including Oxbridge. In 2015, we moved into newly renovated buildings that bring the main Grade II listed building up to a modern learning light and airy teaching space and provides state-of the art facilities for our pupils and staff. We are looking for a dedicated and enthusiastic Education Social Worker to join our Inclusion team and play a major part in our safeguarding practice. This person will be the initial point of contact to social services and will build close links with them. They will be the gatekeeper of information relating to LACs, and will provide guidance and counsel to staff, parents and students. The successful candidate will also line manage our part-time Family Support Worker Our ideal candidate will: Be a qualified social worker (CSS; CQSW, Diploma in SW; SWD or equivalent) Have exceptional communication skills, understanding the need to sensitively engage with children and parents Be knowledgeable of recent safeguarding legislation Have experience of direct work with children and families in schools. At Ark Putney, we look for talented and committed people and we work hard to keep them, helping them reach as high as they can. We offer attractive pay and conditions, as well as high quality career and professional development (CPD) and opportunities for career progression. If you share in our commitment to excellence, we want to hear from you! To learn more about our school, please visit or to arrange a confidential conversation with the Principal about this role contact Deadline for applications: 9.00m on Thursday 7 July Interviews will be on a rolling programme so early application is advised Contract: Permanent Working pattern: Term time plus four weeks Salary: Ark Support Inner London Scale 9 point 27 £35,294 pro rata. Actual annual salary will be £33,325 for 36 hours per week, 43 weeks per year (term time + 4 weeks) Start Date: 1 September 2022 Ark is committed to safeguarding and promoting the welfare of children and young people in our academies. To meet this responsibility, we follow a rigorous selection process. This process is outlined here , but can be provided in more detail if requested. All successful candidates will be subject to an enhanced Disclosure and Barring Service check . This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role.
Jul 01, 2022
Full time
Required from 1 September 2022 Fantastic opportunity to join a 'good' school Ark Putney Academy opened in September 2012 as part of the Ark network, a mixed school with 900 students. As an inclusive school, we are proud of our success with a wide range of students. We have a very successful sixth form which is renowned in the local area. We have a strong ethos, results are excellent and every year, we send large numbers of students to some of the best universities, including Oxbridge. In 2015, we moved into newly renovated buildings that bring the main Grade II listed building up to a modern learning light and airy teaching space and provides state-of the art facilities for our pupils and staff. We are looking for a dedicated and enthusiastic Education Social Worker to join our Inclusion team and play a major part in our safeguarding practice. This person will be the initial point of contact to social services and will build close links with them. They will be the gatekeeper of information relating to LACs, and will provide guidance and counsel to staff, parents and students. The successful candidate will also line manage our part-time Family Support Worker Our ideal candidate will: Be a qualified social worker (CSS; CQSW, Diploma in SW; SWD or equivalent) Have exceptional communication skills, understanding the need to sensitively engage with children and parents Be knowledgeable of recent safeguarding legislation Have experience of direct work with children and families in schools. At Ark Putney, we look for talented and committed people and we work hard to keep them, helping them reach as high as they can. We offer attractive pay and conditions, as well as high quality career and professional development (CPD) and opportunities for career progression. If you share in our commitment to excellence, we want to hear from you! To learn more about our school, please visit or to arrange a confidential conversation with the Principal about this role contact Deadline for applications: 9.00m on Thursday 7 July Interviews will be on a rolling programme so early application is advised Contract: Permanent Working pattern: Term time plus four weeks Salary: Ark Support Inner London Scale 9 point 27 £35,294 pro rata. Actual annual salary will be £33,325 for 36 hours per week, 43 weeks per year (term time + 4 weeks) Start Date: 1 September 2022 Ark is committed to safeguarding and promoting the welfare of children and young people in our academies. To meet this responsibility, we follow a rigorous selection process. This process is outlined here , but can be provided in more detail if requested. All successful candidates will be subject to an enhanced Disclosure and Barring Service check . This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role.
digital customer experience & loyalty manager EMEA
Starbucks
Job Purpose and Mission The EMEA Digital Customer Experience & Loyalty team (DCE & L) is accountable for shaping and executing the digital strategy for the 44-market region, focussed on increasing the number of customers that use Starbucks digital programmes and channels (app, including mobile ordering, web, Starbucks Rewards and Starbucks Delivers). Achieved by growing awareness and member engagement, delivering regular innovation, and creating leading digital experiences that meet our customers' changing needs. This is a key priority and growth enabler for the business. As Manager, Digital Customer Experience & Loyalty, you will work with members of the wider DCE & L team, the Marketing and Product team, Technology, Operations, and local market teams, to deliver and grow digital programmes in local licensee operated markets across EMEA. The role will play a critical part in supporting new technology and initiatives launched in the region. Key Job Dimensions & Scope of Role Customer Engagement Co-ordinate, plan and deliver execution support to our licensees with their customer engagement through the local channels available Create structured business and engagement plans for seasonal comms across the EMEA region Regional toolkit development - lifecycle programme, always on and campaign-based activity for Starbucks Rewards, mobile order and pay, Starbucks Delivers Campaign briefing and execution: Briefs EMEA agencies and consult with markets on campaign planning Supports licensees in their quarterly reviews and execution of customer engagement Deliver and communicate customer engagement and loyalty best practice in the region, optimising against KPIs and supporting the learning with quantitative and qualitative reporting Digital Programmes Coach the local licensee teams on the go-to-market plans that support the launch of any new digital programmes in market Feed into strategic conversations and prioritisation activities within the digital customer experience and loyalty space Support them evolution of product and service propositions for Starbucks Rewards and Starbucks Delivers, and new digital initiatives (e.g. Curbside) Work with Technology, Ops and other teams to execute project workstreams as part of the wider digital business programme General Brand communication: Integrate the Starbucks brand and our values into areas of responsibility, embedding who we are in our digital objectives, communications and through tone-of-voice and communication content used Be the gatekeeper for how the brand and digital programmes show up in the region Global Licensing Framework (Guidelines on Starbucks programmes and associated standards requirements) compliance monitoring, evolution and exceptions where applicable Build meaningful and productive relationships with licensees across the region, with all involved in the delivery of digital programmes and customer engagement. Be a champion for Starbucks Rewards, Starbucks Delivers in cross-functional projects and workstreams, including seasonal marketing toolkits, or as part of Sustainability projects (e.g. Cup Share) Key Contacts/Relationships Key Contacts - Internal Digital Customer Experience & Loyalty team Marketing team Regional Technology GEO/Channel/Local License business partners Retail Operations Legal Global Digital Customer Experience & Loyalty team Key Contacts - External External Marketing Agencies Geo and Local Licensee in EMEA Tech vendors Knowledge, Skills and Experience Experience of marketing digital programmes and products or loyalty programmes in European markets Experienced with or able to demonstrate detailed knowledge of loyalty or CRM programmes and the essential elements of their contribution to customer engagement Experienced in planning, co-ordination and execution of campaigns and always-on initiatives, with excellent use of data for reporting and insight Able to show success in meeting engagement targets across multiple customer segments or geographies Can demonstrate the ability to form productive and personal relationships with colleagues, senior management and external partners. Across cultures and despite long-distance communication Practiced at representing their business with partners/suppliers Creative thinker with ability to demonstrate flexibility and adaptability Able to navigate through ambiguity in a large, complex organisation This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements.
Jul 01, 2022
Full time
Job Purpose and Mission The EMEA Digital Customer Experience & Loyalty team (DCE & L) is accountable for shaping and executing the digital strategy for the 44-market region, focussed on increasing the number of customers that use Starbucks digital programmes and channels (app, including mobile ordering, web, Starbucks Rewards and Starbucks Delivers). Achieved by growing awareness and member engagement, delivering regular innovation, and creating leading digital experiences that meet our customers' changing needs. This is a key priority and growth enabler for the business. As Manager, Digital Customer Experience & Loyalty, you will work with members of the wider DCE & L team, the Marketing and Product team, Technology, Operations, and local market teams, to deliver and grow digital programmes in local licensee operated markets across EMEA. The role will play a critical part in supporting new technology and initiatives launched in the region. Key Job Dimensions & Scope of Role Customer Engagement Co-ordinate, plan and deliver execution support to our licensees with their customer engagement through the local channels available Create structured business and engagement plans for seasonal comms across the EMEA region Regional toolkit development - lifecycle programme, always on and campaign-based activity for Starbucks Rewards, mobile order and pay, Starbucks Delivers Campaign briefing and execution: Briefs EMEA agencies and consult with markets on campaign planning Supports licensees in their quarterly reviews and execution of customer engagement Deliver and communicate customer engagement and loyalty best practice in the region, optimising against KPIs and supporting the learning with quantitative and qualitative reporting Digital Programmes Coach the local licensee teams on the go-to-market plans that support the launch of any new digital programmes in market Feed into strategic conversations and prioritisation activities within the digital customer experience and loyalty space Support them evolution of product and service propositions for Starbucks Rewards and Starbucks Delivers, and new digital initiatives (e.g. Curbside) Work with Technology, Ops and other teams to execute project workstreams as part of the wider digital business programme General Brand communication: Integrate the Starbucks brand and our values into areas of responsibility, embedding who we are in our digital objectives, communications and through tone-of-voice and communication content used Be the gatekeeper for how the brand and digital programmes show up in the region Global Licensing Framework (Guidelines on Starbucks programmes and associated standards requirements) compliance monitoring, evolution and exceptions where applicable Build meaningful and productive relationships with licensees across the region, with all involved in the delivery of digital programmes and customer engagement. Be a champion for Starbucks Rewards, Starbucks Delivers in cross-functional projects and workstreams, including seasonal marketing toolkits, or as part of Sustainability projects (e.g. Cup Share) Key Contacts/Relationships Key Contacts - Internal Digital Customer Experience & Loyalty team Marketing team Regional Technology GEO/Channel/Local License business partners Retail Operations Legal Global Digital Customer Experience & Loyalty team Key Contacts - External External Marketing Agencies Geo and Local Licensee in EMEA Tech vendors Knowledge, Skills and Experience Experience of marketing digital programmes and products or loyalty programmes in European markets Experienced with or able to demonstrate detailed knowledge of loyalty or CRM programmes and the essential elements of their contribution to customer engagement Experienced in planning, co-ordination and execution of campaigns and always-on initiatives, with excellent use of data for reporting and insight Able to show success in meeting engagement targets across multiple customer segments or geographies Can demonstrate the ability to form productive and personal relationships with colleagues, senior management and external partners. Across cultures and despite long-distance communication Practiced at representing their business with partners/suppliers Creative thinker with ability to demonstrate flexibility and adaptability Able to navigate through ambiguity in a large, complex organisation This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements.
Confidential
Recruitment Consultant - Internal
Confidential
Are you a Recruitment Consultant sick of the Sales Calls trying to get anything result to hit unrealistic targets KPI s to the top of your head and the endless knock backs from Gatekeepers? After all that you fill a job with a candidate who gets counter offered meaning you get no commission? Do you enjoy the candidates side of hiring sourcing and selecting candidates and delivering that message that could change their lives? Or are you interested in the recruitment side of Human Resources and want to go down the recruitment path but don t want to go down the agency route? Well Look no further Edwin James Group, a leading independently owned property and infrastructure support services company are looking to expand their internal recruitment team based out of Burton on Trent by bring in an internal recruitment consultant to assist in covering all of our brands Parker Technical Services, Parker Energy, Peak Process Systems and Peak Technology Solutions and all sites across the UK we have exciting growth plans with an opportunity to be a specialist in a niche and ever changing industry and environment Main Responsibilities This role will include a variety of tasks including the following: Be the first point of contact for managers in providing, job creation templates and interview feedback documentation etc Directly sourcing candidates through job boards and social media, Co-ordinating with external labour providers Arrange Interviews, (ensuring confirmations are sent to line managers and candidates) Post and manage internal and external adverts on company website and external job boards, job centre etc Collating and providing information for HR to create both permanent and fixed term contracts Check in calls with candidates through the notice period up to starting Responding to applicant and website enquiries Collating Interview feedback from HM and candidates Collation of recruitment data and the creation of reports Keep recruitment trackers current and up to date We value everyone s skills and experiences but for this role are looking for people who: Ideally has Recruitment experience either form an Agency or Internal recruitment background Likes sourcing candidates Are not afraid to pick up the phone and enjoy talking to people Have experience using Facebook, Linkedin and other social media platforms as tools for recruitment Are good at prioritising workload and enforcing process Enjoys working in a fast paced environment Be able to work in an environment confidential and sensitive information is handled and dealt with Be and excellent communicator both verbally and written Feel comfortable talking to internal and external people on different levels up to board level Are Innovative in their approach to sourcing candidates Strong IT Skills What we offer A competitive salary and benefits package appropriate to this position with plenty of Overtime Additional training and support through our inhouse training academy Career development within a successful and growing business A nurturing and caring environment where employee wellbeing is a high priority If this is your dream role, then we d love to hear from you We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Jul 01, 2022
Full time
Are you a Recruitment Consultant sick of the Sales Calls trying to get anything result to hit unrealistic targets KPI s to the top of your head and the endless knock backs from Gatekeepers? After all that you fill a job with a candidate who gets counter offered meaning you get no commission? Do you enjoy the candidates side of hiring sourcing and selecting candidates and delivering that message that could change their lives? Or are you interested in the recruitment side of Human Resources and want to go down the recruitment path but don t want to go down the agency route? Well Look no further Edwin James Group, a leading independently owned property and infrastructure support services company are looking to expand their internal recruitment team based out of Burton on Trent by bring in an internal recruitment consultant to assist in covering all of our brands Parker Technical Services, Parker Energy, Peak Process Systems and Peak Technology Solutions and all sites across the UK we have exciting growth plans with an opportunity to be a specialist in a niche and ever changing industry and environment Main Responsibilities This role will include a variety of tasks including the following: Be the first point of contact for managers in providing, job creation templates and interview feedback documentation etc Directly sourcing candidates through job boards and social media, Co-ordinating with external labour providers Arrange Interviews, (ensuring confirmations are sent to line managers and candidates) Post and manage internal and external adverts on company website and external job boards, job centre etc Collating and providing information for HR to create both permanent and fixed term contracts Check in calls with candidates through the notice period up to starting Responding to applicant and website enquiries Collating Interview feedback from HM and candidates Collation of recruitment data and the creation of reports Keep recruitment trackers current and up to date We value everyone s skills and experiences but for this role are looking for people who: Ideally has Recruitment experience either form an Agency or Internal recruitment background Likes sourcing candidates Are not afraid to pick up the phone and enjoy talking to people Have experience using Facebook, Linkedin and other social media platforms as tools for recruitment Are good at prioritising workload and enforcing process Enjoys working in a fast paced environment Be able to work in an environment confidential and sensitive information is handled and dealt with Be and excellent communicator both verbally and written Feel comfortable talking to internal and external people on different levels up to board level Are Innovative in their approach to sourcing candidates Strong IT Skills What we offer A competitive salary and benefits package appropriate to this position with plenty of Overtime Additional training and support through our inhouse training academy Career development within a successful and growing business A nurturing and caring environment where employee wellbeing is a high priority If this is your dream role, then we d love to hear from you We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Junior Still-Life Stylist London 2022
Harvey Nichols
Topical, bursting with creativity and a love for all things fashion, food, beauty and beyond? This exciting role is at the forefront of the evolving vision of Harvey Nichols content. Working as part of the Creative Content team you will be working across all families of business to execute weekly still life shoots with our studio. You will collaborate with the Market Editor, Creative Content Editor and buying to ensure product selection is commercially viable, and execute concepts in line with company directives. What you'll be doing Collaborate with buying and the Market Editor to ensure key commercial opportunities are shot in a timely manner to support key launches. Collaborate with the Market Editor and Creative Content Editor to ensure images have visibility across the varying platforms. Create engaging concepts for still life product across all families of business, Food & Beverage, Menswear, Womenswear, Kids and Beauty. Build an in-depth knowledge of seasonal buying packs, regularly liaising with buyers to ensure product accuracy and viability. Attend fortnightly content meetings with buying, content and digital teams alongside the Market Editor communicating still life workflow. Be the gatekeeper of the buyers' seasonal catalogue; ensuring awareness of commerciality of product as well as suggesting product to shoot from an editorial point of view. End to end sample management for all weekly still life shoots. Working with buying, stock pickers and the fashion warehouse to ensure all stock is received in a timely manner for shoots. Understand regulations relating to the movement of store merchandise. To ensure all procedures are adhered to when taking stock out of the store. Collaborate with the studio to ensure every shot is as briefed and executed to a high standard. Travel to Northampton studio where required on bigger projects to style and execute the vision of the Head of Creative & Content and Creative Content Editor. Present weekly still life shoots via email to the wider business and share brand coverage externally. Work closely with the Creative Production Manager and the Design team to ensure assets are shot and delivered on deadline. Manage an image log, updated frequently to track asset utilisation across the business. Attend regular cross-departmental meetings with the confidence to represent the Creative Content team and communicate our strategy Maintain relationships with all departments and stores across the HN business, as well as PR teams and brands. About your experience Experience within a publishing or marketing environment within fashion and/or luxury lifestyle brands. Proven experience of editing product Experience with shoot concepting and still life styling. Efficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to manage a varied workload, and work to deadlines. Must have a passion for fashion leading to broad knowledge of the industry. Ability to work excellently within a team, putting the team first A strong knowledge of fashion, designers, brands and influencers Unflappability and positive spirit when under pressure About you Passionate about image creation with an impressive knowledge of the industry. Methodical, process driven and well organised. Full of creativity with the ability to see beyond the product. Face problems and challenges with a positive 'can do' attitude and remain approachable and helpful to others Excellent visual and verbal communication skills. Impeccable attention to detail Diligent and self-motivated. Dynamic time management skills. All your hard work, rewarded Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including: Flexible working Very generous staff discount plus annual clothing allowance Please provide a cover letter and portfolio to support your application. ]]
Jul 01, 2022
Full time
Topical, bursting with creativity and a love for all things fashion, food, beauty and beyond? This exciting role is at the forefront of the evolving vision of Harvey Nichols content. Working as part of the Creative Content team you will be working across all families of business to execute weekly still life shoots with our studio. You will collaborate with the Market Editor, Creative Content Editor and buying to ensure product selection is commercially viable, and execute concepts in line with company directives. What you'll be doing Collaborate with buying and the Market Editor to ensure key commercial opportunities are shot in a timely manner to support key launches. Collaborate with the Market Editor and Creative Content Editor to ensure images have visibility across the varying platforms. Create engaging concepts for still life product across all families of business, Food & Beverage, Menswear, Womenswear, Kids and Beauty. Build an in-depth knowledge of seasonal buying packs, regularly liaising with buyers to ensure product accuracy and viability. Attend fortnightly content meetings with buying, content and digital teams alongside the Market Editor communicating still life workflow. Be the gatekeeper of the buyers' seasonal catalogue; ensuring awareness of commerciality of product as well as suggesting product to shoot from an editorial point of view. End to end sample management for all weekly still life shoots. Working with buying, stock pickers and the fashion warehouse to ensure all stock is received in a timely manner for shoots. Understand regulations relating to the movement of store merchandise. To ensure all procedures are adhered to when taking stock out of the store. Collaborate with the studio to ensure every shot is as briefed and executed to a high standard. Travel to Northampton studio where required on bigger projects to style and execute the vision of the Head of Creative & Content and Creative Content Editor. Present weekly still life shoots via email to the wider business and share brand coverage externally. Work closely with the Creative Production Manager and the Design team to ensure assets are shot and delivered on deadline. Manage an image log, updated frequently to track asset utilisation across the business. Attend regular cross-departmental meetings with the confidence to represent the Creative Content team and communicate our strategy Maintain relationships with all departments and stores across the HN business, as well as PR teams and brands. About your experience Experience within a publishing or marketing environment within fashion and/or luxury lifestyle brands. Proven experience of editing product Experience with shoot concepting and still life styling. Efficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to manage a varied workload, and work to deadlines. Must have a passion for fashion leading to broad knowledge of the industry. Ability to work excellently within a team, putting the team first A strong knowledge of fashion, designers, brands and influencers Unflappability and positive spirit when under pressure About you Passionate about image creation with an impressive knowledge of the industry. Methodical, process driven and well organised. Full of creativity with the ability to see beyond the product. Face problems and challenges with a positive 'can do' attitude and remain approachable and helpful to others Excellent visual and verbal communication skills. Impeccable attention to detail Diligent and self-motivated. Dynamic time management skills. All your hard work, rewarded Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including: Flexible working Very generous staff discount plus annual clothing allowance Please provide a cover letter and portfolio to support your application. ]]
Working Farm Manager
Ceres Rural
Working Farm Manager 1,300 ha - Mid-Norfolk Our client is seeking an enthusiastic and highly competent practical forward thinking working farm manager. You will be responsible for all day-to-day operations and crop production of the farm which predominantly grows combinable crops along with vining peas and sugar beet. Alongside the arable business you will also have involvement in estate matters including a let livery yard and family shoot whilst working closely with the owners to help deliver their aims and objectives. The ideal candidate will have: Good knowledge of soil management and cultivation techniques Experience of irrigation advantageous Excellent machinery operation and maintenance skills Outstanding communication and leadership experience Knowledge of stewardship schemes FACTS and BASIS qualified Experience of Gatekeeper. An excellent package including a farmhouse is provided for this role. To apply, please send a covering letter and CV to . For any additional information, please contact Jason Cantrill on . You can also apply for this role by clicking the Apply Button.
Jul 01, 2022
Full time
Working Farm Manager 1,300 ha - Mid-Norfolk Our client is seeking an enthusiastic and highly competent practical forward thinking working farm manager. You will be responsible for all day-to-day operations and crop production of the farm which predominantly grows combinable crops along with vining peas and sugar beet. Alongside the arable business you will also have involvement in estate matters including a let livery yard and family shoot whilst working closely with the owners to help deliver their aims and objectives. The ideal candidate will have: Good knowledge of soil management and cultivation techniques Experience of irrigation advantageous Excellent machinery operation and maintenance skills Outstanding communication and leadership experience Knowledge of stewardship schemes FACTS and BASIS qualified Experience of Gatekeeper. An excellent package including a farmhouse is provided for this role. To apply, please send a covering letter and CV to . For any additional information, please contact Jason Cantrill on . You can also apply for this role by clicking the Apply Button.
Technology Test Lead
The Guide Dogs for the Blind Association
We're recruiting for a Test Lead, who will help people with sight loss live the life they choose by leading a team of test analysts and being the gatekeeper of quality configuration, customisation, and data for our Digital platforms. As a Test Lead working in an Agile environment across a large and complex enterprise architecture, the successful postholder will be a key player in ensuring that all software change is optimised to the very highest quality. Responsibilities include: developing a test strategy and function formulating and executing test cases, managing test data, and supporting the team and colleagues in the execution of Business Acceptance Testing We're looking for someone who can be hands-on in ensuring the effective utilisation of defect tracking software (Jira), and who'll work closely with our Technology Delivery Manager and other Heads of Technology verticals to ensure effective communication, coordination and feedback across our testing, development and delivery functions. This homebased role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description. We reserve the right to close adverts earlier than the closing date. Diversity Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job. Safeguarding Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment. Candidate profile To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include; Essential ISTQB certification or recognised equivalent certificate in Testing Experience in leading and managing test analysts Experience in developing testing strategy to support an organisations technology stack Experience in creating/Implementing Test Cases, Plans, Scripts etc. Experience of Selenium Webdriver Good interpersonal skills / friendly and approachable, strong facilitation skills. Desirable Agile accreditations Experience working in the non-profit sector Defining Test Strategies for functional and non-functional testing For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs. If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
Jun 29, 2022
Full time
We're recruiting for a Test Lead, who will help people with sight loss live the life they choose by leading a team of test analysts and being the gatekeeper of quality configuration, customisation, and data for our Digital platforms. As a Test Lead working in an Agile environment across a large and complex enterprise architecture, the successful postholder will be a key player in ensuring that all software change is optimised to the very highest quality. Responsibilities include: developing a test strategy and function formulating and executing test cases, managing test data, and supporting the team and colleagues in the execution of Business Acceptance Testing We're looking for someone who can be hands-on in ensuring the effective utilisation of defect tracking software (Jira), and who'll work closely with our Technology Delivery Manager and other Heads of Technology verticals to ensure effective communication, coordination and feedback across our testing, development and delivery functions. This homebased role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description. We reserve the right to close adverts earlier than the closing date. Diversity Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job. Safeguarding Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment. Candidate profile To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include; Essential ISTQB certification or recognised equivalent certificate in Testing Experience in leading and managing test analysts Experience in developing testing strategy to support an organisations technology stack Experience in creating/Implementing Test Cases, Plans, Scripts etc. Experience of Selenium Webdriver Good interpersonal skills / friendly and approachable, strong facilitation skills. Desirable Agile accreditations Experience working in the non-profit sector Defining Test Strategies for functional and non-functional testing For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs. If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
Confidential
DevOps Engineer AWS - Work from home 100
Confidential
Are you looking for a 100% remote role? Do you have a grounding in AWS / Linux in respect of Operations or Devops? If so, please read on ... Role - AWS DevOps Engineer Location - 100% Remote - Office in Nottingham Salary - 45 - 55K The role Develop AWS / Linux based solutions Investigating improvements in tooling and infrastructure. Capacity planning in the cloud. Manage deployment pipelines Gatekeeper for production ready code General incidence management. Key Skills (Most of the following) AWS Infrastructure / Application Architecture / Networking Services Infrastructure components - DNS, Load Balancing, SSL, TCP/IP Linux administration Micro-Services Architectures, Container Orchestration e.g. Docker, DevOps, CICD Scripting / Provisioning e.g. Terraform, Chef, Puppet, Ansible, CloudFormation Any knowledge of PHP, Bash, Python, MySQL, PostgreSQL or legacy to cloud transformations would be highly desirable. Interested please send your cv for a swift response
Jun 28, 2022
Full time
Are you looking for a 100% remote role? Do you have a grounding in AWS / Linux in respect of Operations or Devops? If so, please read on ... Role - AWS DevOps Engineer Location - 100% Remote - Office in Nottingham Salary - 45 - 55K The role Develop AWS / Linux based solutions Investigating improvements in tooling and infrastructure. Capacity planning in the cloud. Manage deployment pipelines Gatekeeper for production ready code General incidence management. Key Skills (Most of the following) AWS Infrastructure / Application Architecture / Networking Services Infrastructure components - DNS, Load Balancing, SSL, TCP/IP Linux administration Micro-Services Architectures, Container Orchestration e.g. Docker, DevOps, CICD Scripting / Provisioning e.g. Terraform, Chef, Puppet, Ansible, CloudFormation Any knowledge of PHP, Bash, Python, MySQL, PostgreSQL or legacy to cloud transformations would be highly desirable. Interested please send your cv for a swift response
Confidential
Maintenance Supervisor
Confidential
JOB TITLE: Mobile Supervisor LOCATION: London & City REPORTING TO: Conract Manager / Account Manager Main Duties & Responsibilities: To efficiently manage and support a team of engineers of all disciplines on a day to day basis across numerous mobile and static sites in the London area, ensuring consistent operational delivery through smart working and the efficient execution of their day to day tasks. To liaise with the Helpdesk and Contract Management Teams to provide excellent service delivery to our customers. Reporting to a Contract or Account Manager. Person Specification: Previous Supervisory experience essential in managing engineers and specialists. Experience with using Meridian/Gatekeeper and CAFM systems. Experience in assisting with compiling monthly reports. Experience with raising W/O's and some budgetary control desirable. Experience with training and supervising engineers. Raising quotations and submitting to the customers Good IT skills - Intermediate level, excel, word, power point. Excellent communication skills as this will be a client facing role. Previous experience of compiling monthly reports for submission to the customer Good understanding of Health & Safety in the workplace Good understanding of M&E Building Services Excellent skills required in keeping site log books fully up to date Good knowledge of budget control. Dealing with a wide range of M&E emergencies and have experience of entering HV rooms Essential City & Guilds Technical qualifications - A relevant trade in one or more of the following areas: Combustion / Electrical / HVAC / Mechanical / Building Services / Plumbing / Mechanical Desirable IOSH/NEBOSH qualification Authorised Person - Electrical / Mechanical / Confined Spaces / / LOTO. Electrical / Multi Skilled desirable. HEALTH & SAFETY RESPONSIBILITIES Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; NOTE This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business
Jun 27, 2022
Full time
JOB TITLE: Mobile Supervisor LOCATION: London & City REPORTING TO: Conract Manager / Account Manager Main Duties & Responsibilities: To efficiently manage and support a team of engineers of all disciplines on a day to day basis across numerous mobile and static sites in the London area, ensuring consistent operational delivery through smart working and the efficient execution of their day to day tasks. To liaise with the Helpdesk and Contract Management Teams to provide excellent service delivery to our customers. Reporting to a Contract or Account Manager. Person Specification: Previous Supervisory experience essential in managing engineers and specialists. Experience with using Meridian/Gatekeeper and CAFM systems. Experience in assisting with compiling monthly reports. Experience with raising W/O's and some budgetary control desirable. Experience with training and supervising engineers. Raising quotations and submitting to the customers Good IT skills - Intermediate level, excel, word, power point. Excellent communication skills as this will be a client facing role. Previous experience of compiling monthly reports for submission to the customer Good understanding of Health & Safety in the workplace Good understanding of M&E Building Services Excellent skills required in keeping site log books fully up to date Good knowledge of budget control. Dealing with a wide range of M&E emergencies and have experience of entering HV rooms Essential City & Guilds Technical qualifications - A relevant trade in one or more of the following areas: Combustion / Electrical / HVAC / Mechanical / Building Services / Plumbing / Mechanical Desirable IOSH/NEBOSH qualification Authorised Person - Electrical / Mechanical / Confined Spaces / / LOTO. Electrical / Multi Skilled desirable. HEALTH & SAFETY RESPONSIBILITIES Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; NOTE This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business
Confidential
Business Governance Officer
Confidential
Post Purpose Member of a team responsible for the provision of professional support service to the Generation business unit. The business governance team is responsible for: The provision of a bespoke technical secretariat service for Generation business unit. The production and co-ordination of key reports for internal and external stakeholders. Management and delivery of an effective and efficient governance framework. The primary purpose of this post is to provide efficient, flexible and professional support . This requires the provision of succinct, concise and high quality reports based on the quick and accurate assimilation of significant quantities of data and information. The support provided ensures that insights are provided in a timely manner, in an appropriate format to facilitate executive level discussions. This supports with the planning, execution and monitoring of plant, operational and business performance. This often requires the provision of guidance to others on the most appropriate information, format and timing of information flow to governance meetings. Contextual Information (Nature & Scope) A member of Business Governance Team reporting to the Business Governance Manager. Provides technical secretariat support to the Generation business unit, governance arrangements including senior level boards and committees. Collates and distributes key performance information to many levels including board and executive level. Uses human performance error prevention tools fully as part of daily work and encourages and support the use of these tools with their colleagues. Interact with and support other Business Governance staff, undertakes specified roles, project work and ad hoc work depending on business needs and individual competencies and experience. Principal Accountabilities Senior governance and regulatory technical secretary support.Administers Company Boards (in conjunction with Company Secretariat) Co-ordination, quality review and gatekeeper for Board papers. Performs role of to numerous senior governance meetings. Facilitates meeting and agenda preparation. Tracks and follows up meeting actions. Advises on paper format, content and meeting processes. Prepares business unit updates Develops Terms of Reference for senior level meetings, including supporting the executive in developing and amending governance arrangements. Prepares annual rolling programme for agenda topics. Shaping and facilitating the Generation business unit governance arrangements and business performance reviews (including meeting Terms of Reference and governance specifications). Responds to emergent work requests to produce reports, presentations and inputs to various committees and Boards across Generation. Conducts self-assessments and evaluations of core processes which supports the development of the business governance function. Support annual assessment activities Document and records management and control support. Provide support to Internal Control activities such as, but not limited to, annual assessment of Company Processes and Policies, business internal control statements and facilitation of control oversight boards. Dimensions Reports to the Business Governance Manager. Extensive levels of Director and senior leadership interactions. Wide interaction with people across the Generation business. Knowledge, Skills, Qualifications & Experience Exceptional communication, influencing and facilitation skills. Strong attention to detail combined with an excellent standard of written English. Proven ability to understand and communicate both technical and business perspectives on performance issues. Ability to work quickly and accurately under pressure, with little supervision. Strong decision making ability. The post holder needs to be resilient and tenacious
Jun 23, 2022
Contractor
Post Purpose Member of a team responsible for the provision of professional support service to the Generation business unit. The business governance team is responsible for: The provision of a bespoke technical secretariat service for Generation business unit. The production and co-ordination of key reports for internal and external stakeholders. Management and delivery of an effective and efficient governance framework. The primary purpose of this post is to provide efficient, flexible and professional support . This requires the provision of succinct, concise and high quality reports based on the quick and accurate assimilation of significant quantities of data and information. The support provided ensures that insights are provided in a timely manner, in an appropriate format to facilitate executive level discussions. This supports with the planning, execution and monitoring of plant, operational and business performance. This often requires the provision of guidance to others on the most appropriate information, format and timing of information flow to governance meetings. Contextual Information (Nature & Scope) A member of Business Governance Team reporting to the Business Governance Manager. Provides technical secretariat support to the Generation business unit, governance arrangements including senior level boards and committees. Collates and distributes key performance information to many levels including board and executive level. Uses human performance error prevention tools fully as part of daily work and encourages and support the use of these tools with their colleagues. Interact with and support other Business Governance staff, undertakes specified roles, project work and ad hoc work depending on business needs and individual competencies and experience. Principal Accountabilities Senior governance and regulatory technical secretary support.Administers Company Boards (in conjunction with Company Secretariat) Co-ordination, quality review and gatekeeper for Board papers. Performs role of to numerous senior governance meetings. Facilitates meeting and agenda preparation. Tracks and follows up meeting actions. Advises on paper format, content and meeting processes. Prepares business unit updates Develops Terms of Reference for senior level meetings, including supporting the executive in developing and amending governance arrangements. Prepares annual rolling programme for agenda topics. Shaping and facilitating the Generation business unit governance arrangements and business performance reviews (including meeting Terms of Reference and governance specifications). Responds to emergent work requests to produce reports, presentations and inputs to various committees and Boards across Generation. Conducts self-assessments and evaluations of core processes which supports the development of the business governance function. Support annual assessment activities Document and records management and control support. Provide support to Internal Control activities such as, but not limited to, annual assessment of Company Processes and Policies, business internal control statements and facilitation of control oversight boards. Dimensions Reports to the Business Governance Manager. Extensive levels of Director and senior leadership interactions. Wide interaction with people across the Generation business. Knowledge, Skills, Qualifications & Experience Exceptional communication, influencing and facilitation skills. Strong attention to detail combined with an excellent standard of written English. Proven ability to understand and communicate both technical and business perspectives on performance issues. Ability to work quickly and accurately under pressure, with little supervision. Strong decision making ability. The post holder needs to be resilient and tenacious
Creative Recruitment
Creative Services Manager
Creative Recruitment
Our client is a leading beverage/drinks brand currently looking for a Creative Services Manager to join their busy creative studio. Their offices are based in London and they are working flexi remote. THE ROLE The Creative Services Manager will act as the gatekeeper and project manager of incoming job requests to the creative art department. They will work to improve efficiency and communication by managing job workflow for projects run through the art department and personally shepherd high-profile jobs through to completion. They will drive the production and design teams, while tracking down missing information and assets. They will act as the point person for all incoming creative and production requests, both for domestic and international markets. They will also work closely with company stakeholders to understand requirements and effectively communicate them to the creative and production teams while prioritizing jobs and helping ensure quality work is produced in a timely fashion. The Creative Services Manager must be highly organized, a detail-oriented thinker, an excellent communicator, understand the creative process, and be an excellent project manager. They must also be able to track and drive the completion of numerous small and large-scale projects simultaneously. KEY RESPONSIBILITIES & DUTIES Manage and track incoming creative job requests, with primary focus on Video & Point of Sale projects.Collaborate with Creative Project Managers & Art Directors on timelines, workload, asset management & delivery.Balance the workload of the creative team, accounting for skill sets, individual speed, vacation, and sick time.Facilitate creative approvals by overseeing the digital proofing process or by routing work to stakeholders for feedback, obtaining the appropriate signoffs for each project.Communicate deadlines and requirements to designers, vendors, and project stakeholders.Expedite the inevitable "rush jobs".Obtain all project details for each creative job request, including timelines, reference assets, dielines, resource files and previously created templates.Assist in the closing out and archiving of creative projects.Work to help improve the digital workflow systems and propose fixes.Train job submitters to how the system works and help improve efficiencies in the request process. EXPERIENCE REQUIRED Minimum of 2 years of relevant experience creative services/studio traffic management.Must have experience working in creative in-house, agency or equivalent environment.Project production management experience or prior traffic management experience.Familiarity with workflow of print, web & video/motion creative projects.Organizationally savvy and can-do attitude.Proactive and organized liaison between creative, brand and marketing teams to facilitate workflow of creative projects.College degree and/or relevant creative project management experience. Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
Jun 23, 2022
Full time
Our client is a leading beverage/drinks brand currently looking for a Creative Services Manager to join their busy creative studio. Their offices are based in London and they are working flexi remote. THE ROLE The Creative Services Manager will act as the gatekeeper and project manager of incoming job requests to the creative art department. They will work to improve efficiency and communication by managing job workflow for projects run through the art department and personally shepherd high-profile jobs through to completion. They will drive the production and design teams, while tracking down missing information and assets. They will act as the point person for all incoming creative and production requests, both for domestic and international markets. They will also work closely with company stakeholders to understand requirements and effectively communicate them to the creative and production teams while prioritizing jobs and helping ensure quality work is produced in a timely fashion. The Creative Services Manager must be highly organized, a detail-oriented thinker, an excellent communicator, understand the creative process, and be an excellent project manager. They must also be able to track and drive the completion of numerous small and large-scale projects simultaneously. KEY RESPONSIBILITIES & DUTIES Manage and track incoming creative job requests, with primary focus on Video & Point of Sale projects.Collaborate with Creative Project Managers & Art Directors on timelines, workload, asset management & delivery.Balance the workload of the creative team, accounting for skill sets, individual speed, vacation, and sick time.Facilitate creative approvals by overseeing the digital proofing process or by routing work to stakeholders for feedback, obtaining the appropriate signoffs for each project.Communicate deadlines and requirements to designers, vendors, and project stakeholders.Expedite the inevitable "rush jobs".Obtain all project details for each creative job request, including timelines, reference assets, dielines, resource files and previously created templates.Assist in the closing out and archiving of creative projects.Work to help improve the digital workflow systems and propose fixes.Train job submitters to how the system works and help improve efficiencies in the request process. EXPERIENCE REQUIRED Minimum of 2 years of relevant experience creative services/studio traffic management.Must have experience working in creative in-house, agency or equivalent environment.Project production management experience or prior traffic management experience.Familiarity with workflow of print, web & video/motion creative projects.Organizationally savvy and can-do attitude.Proactive and organized liaison between creative, brand and marketing teams to facilitate workflow of creative projects.College degree and/or relevant creative project management experience. Please send CV stating your salary expectations. Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
Client Manager
Talon Outdoor
Talon was established in 2012 with the ambition to create a global Out of Home (OOH) agency providing uncompromised advice and service for our clients. Today we are a high growth independent full service OOH agency with a team of over 150 people globally. Together we are dedicated to driving client value through a combination of teamwork, expertise, creativity, data and proprietary technology. We are agile and entrepreneurial our simple philosophy enables us to deliver outstanding work: Smarter as Standard There's never been a more exciting time to be involved with OOH and we're excited about the next chapter. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD - We think big, we innovate and respectfully challenge the status quo, we take pride in ourselves, our work and our partnerships We Embrace change We Challenge respectfully We Lead the way WE ARE HUMAN - We are a diverse collective of real, genuine individuals who value respect, fairness, and integrity and expect the same in return We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART - Our entrepreneurial spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients We Grow and learn We are trusted We are mission possible THE ROLE Being the gatekeeper and servicing clients through implementational planning, being client facing and working with relevant teams to deliver the best possible outcome for their clients. Managing workloads, understanding and communicating Talon initiatives, having good industry knowledge, working across relevant client accounts and supporting the team are all key aspects of this role - alongside the management and development of the Account Executive within the team. RESPONSIBILITIES AND RELATIONSHIPS Leading on the servicing of a portfolio of clients across a range of agencies Managing campaigns from start to finish, including planning, buying & delivery Take responsibility for the day-to-day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business Have a thorough understanding of the strategy and objectives of your main accounts and use this knowledge to add value Take the lead on resolving client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues Develop and manage the Talon relationship with agency, client and media owner contacts Work with the Business Director and Client Director to set individual client KPIs and ensure they are met Ensure you and the team are utilising in-house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status Work with the Business Director to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business Oversee and manage the Account Executive (where applicable) by setting clear KPIs and having regular check-in meetings to encourage and continue their development. WORKING HABITS AND CORE SKILLS Budget management Project management skills People management Organisational planning Strategic capability Commercially aware Solution finding Industry knowledge Able to work as part of a team Organised Enthusiast and driven YOUR EXPERIENCE AND QUALIFICATIONS UK OOH planning experience and/or extensive Comms planning experience - working on clients that spend significantly in OOH Experience of working in data focussed roles First class relationship management skills with the ability to communicate across all levels both internally and externally Strong commercial acumen with the confidence to apply this within your work Ability to manage people and motivate them to bring out their full potential
Jun 23, 2022
Full time
Talon was established in 2012 with the ambition to create a global Out of Home (OOH) agency providing uncompromised advice and service for our clients. Today we are a high growth independent full service OOH agency with a team of over 150 people globally. Together we are dedicated to driving client value through a combination of teamwork, expertise, creativity, data and proprietary technology. We are agile and entrepreneurial our simple philosophy enables us to deliver outstanding work: Smarter as Standard There's never been a more exciting time to be involved with OOH and we're excited about the next chapter. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD - We think big, we innovate and respectfully challenge the status quo, we take pride in ourselves, our work and our partnerships We Embrace change We Challenge respectfully We Lead the way WE ARE HUMAN - We are a diverse collective of real, genuine individuals who value respect, fairness, and integrity and expect the same in return We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART - Our entrepreneurial spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients We Grow and learn We are trusted We are mission possible THE ROLE Being the gatekeeper and servicing clients through implementational planning, being client facing and working with relevant teams to deliver the best possible outcome for their clients. Managing workloads, understanding and communicating Talon initiatives, having good industry knowledge, working across relevant client accounts and supporting the team are all key aspects of this role - alongside the management and development of the Account Executive within the team. RESPONSIBILITIES AND RELATIONSHIPS Leading on the servicing of a portfolio of clients across a range of agencies Managing campaigns from start to finish, including planning, buying & delivery Take responsibility for the day-to-day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business Have a thorough understanding of the strategy and objectives of your main accounts and use this knowledge to add value Take the lead on resolving client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues Develop and manage the Talon relationship with agency, client and media owner contacts Work with the Business Director and Client Director to set individual client KPIs and ensure they are met Ensure you and the team are utilising in-house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status Work with the Business Director to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business Oversee and manage the Account Executive (where applicable) by setting clear KPIs and having regular check-in meetings to encourage and continue their development. WORKING HABITS AND CORE SKILLS Budget management Project management skills People management Organisational planning Strategic capability Commercially aware Solution finding Industry knowledge Able to work as part of a team Organised Enthusiast and driven YOUR EXPERIENCE AND QUALIFICATIONS UK OOH planning experience and/or extensive Comms planning experience - working on clients that spend significantly in OOH Experience of working in data focussed roles First class relationship management skills with the ability to communicate across all levels both internally and externally Strong commercial acumen with the confidence to apply this within your work Ability to manage people and motivate them to bring out their full potential
Automation Test Engineer [40,000 - 50,000 GBP]
Cledara Hackney, London
Salary 40,000 - 50,000 GBP per year Requirements: - - Experience with automation tools and implementing testing plans - Knowledge of one or more of our languages (Typescript / JavaScript) - You can confidently communicate with users and key stakeholders (in English) to listen, gain insight, share knowledge and collaboratively create. - Experience with testing automation - Experience with cloud hosting and CI/CD platforms - At one with API testing (Postman) About You: You know when to write a test and when to test things manually. You understand that we can push the boundaries of normal testing and automate and share test results across Product and Engineering. You are familiar with modern testing tools to improve the quality and security of our product. You enjoy engaging with others - whether that's with customers or with your colleagues (across different teams - product, customer support, sales, and marketing). You love to share insights and leverage valuable knowledge collected across the business. Responsibilities: - - Own the end-to-end testing solution and process - Develop reliable & scalable automated testing for our software - Take ownership of our data logging tools - Optimize our use of cloud monitoring - Work closely with product and engineering on all testing and deployments Technologies: - API - CI/CD - Cloud - JavaScript - Postman - TypeScript - Cypress - NodeJS - React More: Cledara is looking for a full-time Automation Test Engineer to join our growing team as we continue our journey to revolutionize the software industry. Our customers love our product already, but as we grow and learn we know that we need to ensure product enhancements are shipped on time and at the highest standard. You'll be working in our London office alongside our engineering teams as the gatekeeper to our product enhancements. This is an exciting opportunity to join a fast-paced and growing team, with the opportunity to have a big impact at the early stage of a startup journey. Learn about Cledara and the role below. We look forward to hearing from you! About Cledara: Hi! We're Cledara. We're a fast-growing SaaS B2B fintech founded in London serving customers in the UK, Europe, and the United States. We help our growing companies manage all their software subscriptions in one place with our delightfully useful and simple software tool. This helps them scale their operational processes, comply with regulations and, yes, save money. We are backed by leading investors including Techstars and Anthemis, and have received global recognition: FinTech 50 'Hot Ten' company in 2020 for being one of the fastest-growing fintech startups in Europe Top 5 female-founded SaaS companies globally by Microsoft's M12 Venture Fund and Melinda Gates' Pivotal Ventures and SaaS Startup of the Year 2018 by SaaStock We know that success can be found in candidates with a diverse range of experiences and backgrounds. Even if you don't completely fit our criteria, we encourage you to apply if you have transferable skills or life experience that will help to drive our product in the right direction. Benefits: - Stock options - Brand new Apple laptop - A great working culture with regular work outings, company off-sites and international travelGreat central Barcelona office with an amazing terrace - Healthy mind and body benefits, including Fitness budget, Food budget, Learning budget - And above all, the opportunity to join a young tech company in a massive period of growth to accelerate your career! If you think this role at Cledara may be a fit for you, please get in touch to learn more!
Jun 23, 2022
Full time
Salary 40,000 - 50,000 GBP per year Requirements: - - Experience with automation tools and implementing testing plans - Knowledge of one or more of our languages (Typescript / JavaScript) - You can confidently communicate with users and key stakeholders (in English) to listen, gain insight, share knowledge and collaboratively create. - Experience with testing automation - Experience with cloud hosting and CI/CD platforms - At one with API testing (Postman) About You: You know when to write a test and when to test things manually. You understand that we can push the boundaries of normal testing and automate and share test results across Product and Engineering. You are familiar with modern testing tools to improve the quality and security of our product. You enjoy engaging with others - whether that's with customers or with your colleagues (across different teams - product, customer support, sales, and marketing). You love to share insights and leverage valuable knowledge collected across the business. Responsibilities: - - Own the end-to-end testing solution and process - Develop reliable & scalable automated testing for our software - Take ownership of our data logging tools - Optimize our use of cloud monitoring - Work closely with product and engineering on all testing and deployments Technologies: - API - CI/CD - Cloud - JavaScript - Postman - TypeScript - Cypress - NodeJS - React More: Cledara is looking for a full-time Automation Test Engineer to join our growing team as we continue our journey to revolutionize the software industry. Our customers love our product already, but as we grow and learn we know that we need to ensure product enhancements are shipped on time and at the highest standard. You'll be working in our London office alongside our engineering teams as the gatekeeper to our product enhancements. This is an exciting opportunity to join a fast-paced and growing team, with the opportunity to have a big impact at the early stage of a startup journey. Learn about Cledara and the role below. We look forward to hearing from you! About Cledara: Hi! We're Cledara. We're a fast-growing SaaS B2B fintech founded in London serving customers in the UK, Europe, and the United States. We help our growing companies manage all their software subscriptions in one place with our delightfully useful and simple software tool. This helps them scale their operational processes, comply with regulations and, yes, save money. We are backed by leading investors including Techstars and Anthemis, and have received global recognition: FinTech 50 'Hot Ten' company in 2020 for being one of the fastest-growing fintech startups in Europe Top 5 female-founded SaaS companies globally by Microsoft's M12 Venture Fund and Melinda Gates' Pivotal Ventures and SaaS Startup of the Year 2018 by SaaStock We know that success can be found in candidates with a diverse range of experiences and backgrounds. Even if you don't completely fit our criteria, we encourage you to apply if you have transferable skills or life experience that will help to drive our product in the right direction. Benefits: - Stock options - Brand new Apple laptop - A great working culture with regular work outings, company off-sites and international travelGreat central Barcelona office with an amazing terrace - Healthy mind and body benefits, including Fitness budget, Food budget, Learning budget - And above all, the opportunity to join a young tech company in a massive period of growth to accelerate your career! If you think this role at Cledara may be a fit for you, please get in touch to learn more!
International Client Manager
Talon Outdoor
ABOUT US Talon was established in 2012 with the ambition to create a global Out of Home (OOH) agency providing uncompromised advice and service for our clients. Today we are a high growth independent full service OOH agency with a team of over 150 people globally. Together we are dedicated to driving client value through a combination of teamwork, expertise, creativity, data and proprietary technology. We are agile and entrepreneurial our simple philosophy enables us to deliver outstanding work: Smarter as Standard There's never been a more exciting time to be involved with OOH and we're excited about the next chapter. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD - We think big, we innovate and respectfully challenge the status quo, we take pride in ourselves, our work and our partnerships We embrace change We challenge respectfully We lead the way WE ARE HUMAN - We are a diverse collective of real, genuine individuals who value respect, fairness, and integrity and expect the same in return We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART - Our entrepreneurial spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients We Grow and learn We are trusted We are mission possible THE ROLE Being the gatekeeper and servicing clients through implementational planning, being client facing and working with relevant teams to deliver the best possible outcome for their clients. Managing workloads, understanding and communicating Plexus initiatives, having good industry knowledge, working across relevant client accounts and supporting the team are all key aspects of this role - alongside the management and development of the Account Executive within the team. RESPONSIBILITIES AND RELATIONSHIPS As an International Client Manager within the Plexus team, your core responsibilities are to: Demonstrate a good knowledge of the International OOH media landscape Understand international markets key challenges and best practices Develop strong relationships main OOH media owners in the EMEA region. Additional markets relationships are preferable Be familiar with the strategy & objectives of your main accounts Pro-actively contribute to growing the client & agency business Understand the commercial requirements of the business and work with the Client Director and Client Services Director to maximise efficiency Take responsibility of coordinating your campaigns from start to finish Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status Manage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developments Establish a regular dialogue with relevant agency personnel and develop strong relationships Contribute to the training and development of executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolio Prepare post campaign analysis and present quarterly updates and new insights Develop and grow industry knowledge through attendance of internal and external training programmes Have a thorough understanding and utilise all tools and systems, e.g. Forwardkeys, GWI, Statista. Ensure Executive is utilising tools and help to train them where applicable Understand Plexus philosophy and SBU's offerings and communicate them appropriately WORKING HABITS AND CORE SKILLS Type of technical, specialised, professional skills or personal attributes that are required to achieve the key outputs above. Some examples are: Provides direction, coaches, and supports team Fresh thinking, spots new opportunities Presents themselves with authority and instils confidence Thinks beyond the problem and makes informed decisions Proactive with customer's and suppliers' business; ensures a high standard of team output, can multi-task and always ensures attention to detail. Shares knowledge and looks to further personal development Budget management Project management skills Organisational planning Strategic capability Commercially aware Solution finding Industry knowledge Able to work as part of a team Organised Enthusiast and driven YOUR EXPERIENCE AND QUALIFICATIONS Experience in working in a Client Manager role Relevant experience working on multi market campaigns across multiple environments Experience of building strong relationships with clients First class relationship management skills with the ability to communicate across all levels both internally and externally Strong commercial acumen with the confidence to apply this within your work Ability to manage people and motivate them to bring out their full potential The ability to speak business proficient Spanish (desirable) Microsoft office skills. BENEFITS INCLUDE Pension Enhanced maternity/paternity/shared parental pay Life Assurance 25 days annual leave, increasing every year by 1 day up to a maximum of 30 days Permanent Health Insurance Birthday Leave Private Medical and Dental cover Voluntary/Charity leave Access to private GP appointments Feel Good Allowance Smarter Working (hybrid working, flexible working hours and an early Friday finish!) Free Fitness Classes Eye Care Vouchers Monthly Massages Season Ticket Loan Cycle to Work Scheme
Jun 21, 2022
Full time
ABOUT US Talon was established in 2012 with the ambition to create a global Out of Home (OOH) agency providing uncompromised advice and service for our clients. Today we are a high growth independent full service OOH agency with a team of over 150 people globally. Together we are dedicated to driving client value through a combination of teamwork, expertise, creativity, data and proprietary technology. We are agile and entrepreneurial our simple philosophy enables us to deliver outstanding work: Smarter as Standard There's never been a more exciting time to be involved with OOH and we're excited about the next chapter. OUR VALUES AND HOW WE WORK TOGETHER WE ARE BOLD - We think big, we innovate and respectfully challenge the status quo, we take pride in ourselves, our work and our partnerships We embrace change We challenge respectfully We lead the way WE ARE HUMAN - We are a diverse collective of real, genuine individuals who value respect, fairness, and integrity and expect the same in return We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART - Our entrepreneurial spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients We Grow and learn We are trusted We are mission possible THE ROLE Being the gatekeeper and servicing clients through implementational planning, being client facing and working with relevant teams to deliver the best possible outcome for their clients. Managing workloads, understanding and communicating Plexus initiatives, having good industry knowledge, working across relevant client accounts and supporting the team are all key aspects of this role - alongside the management and development of the Account Executive within the team. RESPONSIBILITIES AND RELATIONSHIPS As an International Client Manager within the Plexus team, your core responsibilities are to: Demonstrate a good knowledge of the International OOH media landscape Understand international markets key challenges and best practices Develop strong relationships main OOH media owners in the EMEA region. Additional markets relationships are preferable Be familiar with the strategy & objectives of your main accounts Pro-actively contribute to growing the client & agency business Understand the commercial requirements of the business and work with the Client Director and Client Services Director to maximise efficiency Take responsibility of coordinating your campaigns from start to finish Utilise in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status Manage the relationship and communication across your account portfolio so all relevant team members are kept abreast of all developments Establish a regular dialogue with relevant agency personnel and develop strong relationships Contribute to the training and development of executives within your team and the wider company and look at new ways of servicing the needs of clients and agencies within the portfolio Prepare post campaign analysis and present quarterly updates and new insights Develop and grow industry knowledge through attendance of internal and external training programmes Have a thorough understanding and utilise all tools and systems, e.g. Forwardkeys, GWI, Statista. Ensure Executive is utilising tools and help to train them where applicable Understand Plexus philosophy and SBU's offerings and communicate them appropriately WORKING HABITS AND CORE SKILLS Type of technical, specialised, professional skills or personal attributes that are required to achieve the key outputs above. Some examples are: Provides direction, coaches, and supports team Fresh thinking, spots new opportunities Presents themselves with authority and instils confidence Thinks beyond the problem and makes informed decisions Proactive with customer's and suppliers' business; ensures a high standard of team output, can multi-task and always ensures attention to detail. Shares knowledge and looks to further personal development Budget management Project management skills Organisational planning Strategic capability Commercially aware Solution finding Industry knowledge Able to work as part of a team Organised Enthusiast and driven YOUR EXPERIENCE AND QUALIFICATIONS Experience in working in a Client Manager role Relevant experience working on multi market campaigns across multiple environments Experience of building strong relationships with clients First class relationship management skills with the ability to communicate across all levels both internally and externally Strong commercial acumen with the confidence to apply this within your work Ability to manage people and motivate them to bring out their full potential The ability to speak business proficient Spanish (desirable) Microsoft office skills. BENEFITS INCLUDE Pension Enhanced maternity/paternity/shared parental pay Life Assurance 25 days annual leave, increasing every year by 1 day up to a maximum of 30 days Permanent Health Insurance Birthday Leave Private Medical and Dental cover Voluntary/Charity leave Access to private GP appointments Feel Good Allowance Smarter Working (hybrid working, flexible working hours and an early Friday finish!) Free Fitness Classes Eye Care Vouchers Monthly Massages Season Ticket Loan Cycle to Work Scheme
Confidential
Executive Assistant to CEO
Confidential
EA to CEO Role opportunity: Are you an experienced Executive Assistant looking for an exciting opportunity to work for our CEO in a fast-paced environment? This is a fantastic opportunity to act as a 'gatekeeper', handling professional and personal aspects of the CEO's busy schedule. This role will be key for the smooth running of the CEO's life, with diverse responsibilities from creating a variety of written communication (including emails, proposals, research projects) to managing stakeholder prioritisation, and time management. If you are passionate about writing and a stickler for grammar with exceptionally good written communication skills, we would love to hear from you. You will be working with a great team is a newly founded company, giving the opportunity and exposure to a wider range of responsibilities and growth. Main job responsibilities: * Drafting external correspondence and communication on behalf of our CEO; including documents, emails and presentations. * Acting as a first point of contact: responding to emails and phone calls, acting as the Gatekeeper. * Managing calendars: organising meetings and appointments, attending meetings and taking minutes. * Booking and arranging travel, transport and accommodation where required. * Supporting with organising events. * Assisting with preparing presentations. * Liaising with stakeholders, staff and clients as and when required. * Collating and filing expenses. Day to day activities will include: * Acting as the voice piece of our CEO. * Serving as the first point of contact for communication with the CEO. * Organisation skills - always being one step ahead. About you: * You will have exceptional attention to detail. * Previous experience drafting company communications within a fast-paced financial services environment (including insurance, investment banking, asset management, financial journalism). City experience is key. * A keen writer - an English degree is essential. * Excellent IT skills with knowledge of Microsoft packages and experience of using different CRM systems and posting on LinkedIn. * Preferred is a working knowledge of GDPR and associated limitations. * Hungry to learn but able to hit the ground running. This is role is 100% office based in London. No agents, please. Please note, HRCentral Ltd will be managing this role. They provide outsourced HR and recruitment services, acting as an in-house Human Resources department
Jun 15, 2022
Full time
EA to CEO Role opportunity: Are you an experienced Executive Assistant looking for an exciting opportunity to work for our CEO in a fast-paced environment? This is a fantastic opportunity to act as a 'gatekeeper', handling professional and personal aspects of the CEO's busy schedule. This role will be key for the smooth running of the CEO's life, with diverse responsibilities from creating a variety of written communication (including emails, proposals, research projects) to managing stakeholder prioritisation, and time management. If you are passionate about writing and a stickler for grammar with exceptionally good written communication skills, we would love to hear from you. You will be working with a great team is a newly founded company, giving the opportunity and exposure to a wider range of responsibilities and growth. Main job responsibilities: * Drafting external correspondence and communication on behalf of our CEO; including documents, emails and presentations. * Acting as a first point of contact: responding to emails and phone calls, acting as the Gatekeeper. * Managing calendars: organising meetings and appointments, attending meetings and taking minutes. * Booking and arranging travel, transport and accommodation where required. * Supporting with organising events. * Assisting with preparing presentations. * Liaising with stakeholders, staff and clients as and when required. * Collating and filing expenses. Day to day activities will include: * Acting as the voice piece of our CEO. * Serving as the first point of contact for communication with the CEO. * Organisation skills - always being one step ahead. About you: * You will have exceptional attention to detail. * Previous experience drafting company communications within a fast-paced financial services environment (including insurance, investment banking, asset management, financial journalism). City experience is key. * A keen writer - an English degree is essential. * Excellent IT skills with knowledge of Microsoft packages and experience of using different CRM systems and posting on LinkedIn. * Preferred is a working knowledge of GDPR and associated limitations. * Hungry to learn but able to hit the ground running. This is role is 100% office based in London. No agents, please. Please note, HRCentral Ltd will be managing this role. They provide outsourced HR and recruitment services, acting as an in-house Human Resources department
Confidential
Testing Services Manager
Confidential
About the DCC At the Data Communications Company, we believe in making Britain more connected, so we can all lead smarter, greener lives. We've built the secure infrastructure that's supporting the mass roll-out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it's a truly exciting time to join us. You'll be part of a team that's supporting the country's transition to a low-carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future. Operating independently of its parent company, Capita plc*, the DCC is a Disability Confident Committed Employer. We're directed by the Department for Business and regulated by OFGEM. We collaborate with the Government and leading telco and utility industry service providers to help protect consumers and give them better energy choices. A finalist in the Top Workplace Awards in 2018, we reward professionals who thrive in an environment of change and innovation. Watch this video and if it ignites your interest, apply below. The Role Direct the delivery of the DCC's Testing Service: coordinating ongoing activities and planning future work in collaboration with our Customers and Service Providers Coordinate the activities of the Service Providers delivering the DCC's Testing Service to drive a shared ethos of Customer service and promote the delivery of a responsive and quality service Ensure that all Service Provider contracts are reviewed and renewed when applicable and offering value for money Ensure that the DCC's Testing Service meets regulatory requirements and that supporting procedures and processes are in place Provide instruction and advice on the obligations, roles and responsibilities of the DCC's Testing Service Liaise with Customers to understand their needs and issues and to act as a point of escalation Where required provide support to other areas of the Test and Assurance team Report on Testing Service activities and Customer testing progress to senior management of the DCC and our Customers and various Industry fora Build key relationships at Programme Director level within both DCC and Service Provider and Customer organisations Supporting Head of Test Services with Strategy planning and Business Planning Chairing and managing industry facing forums Supporting Head of Test in development of overall strategy and objectives in Testing Services area What you'll be doing Manage the delivery of the DCC's Testing Services to meet the regulatory requirements and the needs of the Customers (Service Users), and where not to identify and address any discrepancies Drive a Customer focused culture that actively seeks process improvement and undertake periodic service reviews Liaise with Customers and act as a point of escalation for issues arising from their testing Maintain, and where required develop, the documentation and processes that underpin the DCC's Test Services Work with other areas of the DCC to ensure the Testing Services Team and Customers are supported, to deliver a quality Testing Service Plan, coordinate and direct the activities and resources required to deliver the DCC's Testing Services Key Accountabilities Manage the delivery of the DCC's Testing Services to meet the regulatory requirements and the needs of the Customers (Service Users), and where not to identify and address any discrepancies Drive a Customer focused culture that actively seeks process improvement and undertake periodic service reviews Liaise with Customers and act as a point of escalation for issues arising from their testing Maintain, and where required develop, the documentation and processes that underpin the DCC's Test Services Work with other areas of the DCC to ensure the Testing Services Team and Customers are supported, to deliver a quality Testing Service Plan, coordinate and direct the activities and resources required to deliver the DCC's Testing Services Preparation and presentation of materials explaining the DCC's Testing Services processes, progress and future direction - for both internal and external audiences Provide insight into Testing Services and put forward future testing strategy for Customer impacting change. Oversee the training, development and well-being of the DCC's Test Services teams Overseeing changes to Testing Services to ensure that the quality of the service is maintained and where possible enhanced Oversight over new releases and enhancements to the solution, acting as a gatekeeper for User Testing Services following gating principles established in DCC Responsible for development of an automation framework to enable UIT proving activities Responsible for Transition and management of the system changes and enhancements promoted from DCC programmes to Testing Services Skills and Experiences Essential Excellent stakeholder management, with a desire to deliver a good Customer service to all Customers and an ability to establish good working relationships Experience of working with and supporting a diverse and demanding group of external Customers Strong communications skills - written and verbal - with an ability to explain complex issues and review the work of others Ability to plan and manage parallel work streams and to prioritise requests for support from the team Experience in managing operational business processes and driving business process improvement Keenness and ability to identify and propose process improvements and to find alternative solutions to issues Experienced in recruiting, developing and leading a team and delivering through others Experience in managing or leading a testing service and demonstrates a clear understanding of test artefacts, test execution, test reporting and test issue resolution Experience in the utilities or another regulated industry A skilled user of MS Office (Word, Excel, PowerPoint and Outlook) Skills and Experiences Desirable Recognising the varied nature and loading of the work, the individual should be comfortable working within a challenging and dynamic environment Experience in service and stakeholder management Experience in managing staff and team performance Experience of working to deliver multiple complex programmes Experience of smart metering or a similar technology implemented transformation What's in it for you? Become part of our team at DCC and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. It all adds up to make DCC a great place to work. Hard work deserves great benefits, and we offer our colleagues a range of reasons to enjoy their time at DCC: Bonus scheme Pension Private medical insurance. Car allowance Extensive personal development and training opportunities Hybrid working Flexible holidays - increase your standard 25 days by purchasing extra days. Dental plan. Cycle to work scheme Childcare vouchers Headspace free membership - a popular mindfulness app. Season ticket travel loan Charity days Retail discounts. Discounted gym membership RAC discount Income protection scheme Next Steps Please contact (url removed) should you have any questions you'd like to ask before applying; or Choose 'Apply now' to complete our short application, so that we can find out more about you.Your application will be carefully considered, and you will hear from us regarding its progress. Capita Opportunity Statement The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. You'll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do deliver. Our purpose is to create a better outcome for you
Jun 15, 2022
Full time
About the DCC At the Data Communications Company, we believe in making Britain more connected, so we can all lead smarter, greener lives. We've built the secure infrastructure that's supporting the mass roll-out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it's a truly exciting time to join us. You'll be part of a team that's supporting the country's transition to a low-carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future. Operating independently of its parent company, Capita plc*, the DCC is a Disability Confident Committed Employer. We're directed by the Department for Business and regulated by OFGEM. We collaborate with the Government and leading telco and utility industry service providers to help protect consumers and give them better energy choices. A finalist in the Top Workplace Awards in 2018, we reward professionals who thrive in an environment of change and innovation. Watch this video and if it ignites your interest, apply below. The Role Direct the delivery of the DCC's Testing Service: coordinating ongoing activities and planning future work in collaboration with our Customers and Service Providers Coordinate the activities of the Service Providers delivering the DCC's Testing Service to drive a shared ethos of Customer service and promote the delivery of a responsive and quality service Ensure that all Service Provider contracts are reviewed and renewed when applicable and offering value for money Ensure that the DCC's Testing Service meets regulatory requirements and that supporting procedures and processes are in place Provide instruction and advice on the obligations, roles and responsibilities of the DCC's Testing Service Liaise with Customers to understand their needs and issues and to act as a point of escalation Where required provide support to other areas of the Test and Assurance team Report on Testing Service activities and Customer testing progress to senior management of the DCC and our Customers and various Industry fora Build key relationships at Programme Director level within both DCC and Service Provider and Customer organisations Supporting Head of Test Services with Strategy planning and Business Planning Chairing and managing industry facing forums Supporting Head of Test in development of overall strategy and objectives in Testing Services area What you'll be doing Manage the delivery of the DCC's Testing Services to meet the regulatory requirements and the needs of the Customers (Service Users), and where not to identify and address any discrepancies Drive a Customer focused culture that actively seeks process improvement and undertake periodic service reviews Liaise with Customers and act as a point of escalation for issues arising from their testing Maintain, and where required develop, the documentation and processes that underpin the DCC's Test Services Work with other areas of the DCC to ensure the Testing Services Team and Customers are supported, to deliver a quality Testing Service Plan, coordinate and direct the activities and resources required to deliver the DCC's Testing Services Key Accountabilities Manage the delivery of the DCC's Testing Services to meet the regulatory requirements and the needs of the Customers (Service Users), and where not to identify and address any discrepancies Drive a Customer focused culture that actively seeks process improvement and undertake periodic service reviews Liaise with Customers and act as a point of escalation for issues arising from their testing Maintain, and where required develop, the documentation and processes that underpin the DCC's Test Services Work with other areas of the DCC to ensure the Testing Services Team and Customers are supported, to deliver a quality Testing Service Plan, coordinate and direct the activities and resources required to deliver the DCC's Testing Services Preparation and presentation of materials explaining the DCC's Testing Services processes, progress and future direction - for both internal and external audiences Provide insight into Testing Services and put forward future testing strategy for Customer impacting change. Oversee the training, development and well-being of the DCC's Test Services teams Overseeing changes to Testing Services to ensure that the quality of the service is maintained and where possible enhanced Oversight over new releases and enhancements to the solution, acting as a gatekeeper for User Testing Services following gating principles established in DCC Responsible for development of an automation framework to enable UIT proving activities Responsible for Transition and management of the system changes and enhancements promoted from DCC programmes to Testing Services Skills and Experiences Essential Excellent stakeholder management, with a desire to deliver a good Customer service to all Customers and an ability to establish good working relationships Experience of working with and supporting a diverse and demanding group of external Customers Strong communications skills - written and verbal - with an ability to explain complex issues and review the work of others Ability to plan and manage parallel work streams and to prioritise requests for support from the team Experience in managing operational business processes and driving business process improvement Keenness and ability to identify and propose process improvements and to find alternative solutions to issues Experienced in recruiting, developing and leading a team and delivering through others Experience in managing or leading a testing service and demonstrates a clear understanding of test artefacts, test execution, test reporting and test issue resolution Experience in the utilities or another regulated industry A skilled user of MS Office (Word, Excel, PowerPoint and Outlook) Skills and Experiences Desirable Recognising the varied nature and loading of the work, the individual should be comfortable working within a challenging and dynamic environment Experience in service and stakeholder management Experience in managing staff and team performance Experience of working to deliver multiple complex programmes Experience of smart metering or a similar technology implemented transformation What's in it for you? Become part of our team at DCC and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. It all adds up to make DCC a great place to work. Hard work deserves great benefits, and we offer our colleagues a range of reasons to enjoy their time at DCC: Bonus scheme Pension Private medical insurance. Car allowance Extensive personal development and training opportunities Hybrid working Flexible holidays - increase your standard 25 days by purchasing extra days. Dental plan. Cycle to work scheme Childcare vouchers Headspace free membership - a popular mindfulness app. Season ticket travel loan Charity days Retail discounts. Discounted gym membership RAC discount Income protection scheme Next Steps Please contact (url removed) should you have any questions you'd like to ask before applying; or Choose 'Apply now' to complete our short application, so that we can find out more about you.Your application will be carefully considered, and you will hear from us regarding its progress. Capita Opportunity Statement The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. You'll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do deliver. Our purpose is to create a better outcome for you
Confidential
Hr Advisor
Confidential
An exciting new ER Advisor opportunity at DX!*** This role is for Maternity Cover. Part Time hours considered. Salary up to £29,000 per annum (Pro-rata for part time). Main Responsibilities * To proactively manage and provide advice to managers on absence including persistent sickness absence and periods of long-term sickness absence in line with company trigger points and processes. * Work closely with the rest of the ER Advisory team as a second line ER support and supporting the Personnel Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. * Develop and maintain strong & trusted partnerships with managers and the Personnel team. * This role will work closely with the business managers and regional directors to ensure good HR practice is followed and to empower and coach them in general and more complex employee relations issues. * Report and identify trends and escalate to provide a meaningful solution. * Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. * Be aware of and communicate changes in legislation to managers and the wider team. * Fulfil a gatekeeper role for all governance processes ensuring compliance, investigating and escalating any instances of non-compliance. * Take a proactive approach to development for yourself, using internal and external networks and resources to advance and share knowledge. * Working on ad hoc projects with the Personnel Team as required * Carry out any other reasonable requests which may be required of this role. * Delivery of best practice HR Services responsibilities to the business meeting all Service Level Agreements. * Timely and efficient resolution of all employee queries. Knowledge, Skills and Experience * Experience of being part of a HR function with multi-sites nationally. * Experience of providing advice on a range of Employee Relations issues. * An up-to-date knowledge and understanding of relevant employment legislation. * Extensive experience of updating existing and creating new HR procedures and processes, keeping all stakeholders involved and engaged whilst also fulfilling SOP manuals, risk assessment, and business continuity requirements. * Ability to communicate effectively at different levels with strong written and verbal communication. * Commercially aware and able to balance HR and business requirements. * Demonstrates a clear understanding of confidentiality, information security and respects sensitive information. * Internal Governance adherence, including information security and compliance with all legislative requirements * Quality and accuracy of information raised and presented to internal & external Customers. * Must be competent user of Microsoft office packages. * Flexible and adaptive to changing priorities. * Ability to work on own initiative whilst at the same time being an effective team member. * Working towards or CIPD qualified. Essential Criteria * Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our Customers' trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible
Jun 15, 2022
Full time
An exciting new ER Advisor opportunity at DX!*** This role is for Maternity Cover. Part Time hours considered. Salary up to £29,000 per annum (Pro-rata for part time). Main Responsibilities * To proactively manage and provide advice to managers on absence including persistent sickness absence and periods of long-term sickness absence in line with company trigger points and processes. * Work closely with the rest of the ER Advisory team as a second line ER support and supporting the Personnel Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line. * Develop and maintain strong & trusted partnerships with managers and the Personnel team. * This role will work closely with the business managers and regional directors to ensure good HR practice is followed and to empower and coach them in general and more complex employee relations issues. * Report and identify trends and escalate to provide a meaningful solution. * Responsible for the regular updates of the company policies and the creation of new policies in line with legislation. * Be aware of and communicate changes in legislation to managers and the wider team. * Fulfil a gatekeeper role for all governance processes ensuring compliance, investigating and escalating any instances of non-compliance. * Take a proactive approach to development for yourself, using internal and external networks and resources to advance and share knowledge. * Working on ad hoc projects with the Personnel Team as required * Carry out any other reasonable requests which may be required of this role. * Delivery of best practice HR Services responsibilities to the business meeting all Service Level Agreements. * Timely and efficient resolution of all employee queries. Knowledge, Skills and Experience * Experience of being part of a HR function with multi-sites nationally. * Experience of providing advice on a range of Employee Relations issues. * An up-to-date knowledge and understanding of relevant employment legislation. * Extensive experience of updating existing and creating new HR procedures and processes, keeping all stakeholders involved and engaged whilst also fulfilling SOP manuals, risk assessment, and business continuity requirements. * Ability to communicate effectively at different levels with strong written and verbal communication. * Commercially aware and able to balance HR and business requirements. * Demonstrates a clear understanding of confidentiality, information security and respects sensitive information. * Internal Governance adherence, including information security and compliance with all legislative requirements * Quality and accuracy of information raised and presented to internal & external Customers. * Must be competent user of Microsoft office packages. * Flexible and adaptive to changing priorities. * Ability to work on own initiative whilst at the same time being an effective team member. * Working towards or CIPD qualified. Essential Criteria * Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our Customers' trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all. When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible

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