4 jobs found

Are you an experienced Administrator or Personal Assistant looking for a fascinating next opportunity? How about working for a business that delivers world class training solutions that focus on developing people and driving business success in the luxury FMCG space with both international and domestic clients? Competitive pay, a great company culture & flexible/hybrid work appeal? Great, we want to hear from you!Mploy Staffing Solutions Ltd is looking to find a full time & permanent Client Services Coordinator to join our highly valued client in Dorchester, Dorset.Why should you be interested? Our client is offering: an annual salary of £27,000 to £28,000 (£12.98 to £13.46 p/h) subject to interview & assessment performance. 37 days holiday per year including Bank Holidays & your birthday off. full time (Monday to Friday) work. Expect working hours of 0900hrs to 1700hrs, 0830hrs to 1630hrs or 0930hrs to 1730hrs daily - includes a paid 30-minute lunch break. Our client is flexible when it comes to choosing your working hours to coincide with personal obligations, childcare etc. a company workplace pension scheme with 5%/3% Employee/Employer contributions. hybrid or office-based work, it's your call. Our client will set you up with everything you need to succeed and expect a minimum of 1 day per week in our client's gorgeous offices just outside of Dorchester, Dorset. excellent opportunities for learning and development with an employer that is genuinely passionate about developing its & its client's people. a commutable location with free parking. Our client is located just outside of Dorchester, a 5-minute drive, with limited access by public transport (bus). fully expensed & regular company events. Our client will seek to induce you on a two-day company retreat in London! Someone has to! Still interested? In return for these excellent benefits our client is looking for a candidate who: is passionate about delivering a highly organised & customer focused service within a bespoke training & development context. Expect to work closely with a variety of long held & highly valued clients operating within the luxury fashion & luxury automotive spaces. Previous experience in organising training, booking travel, working internationally (including time zones/geographies) & organising logistics/events could be a serious advantage! is process focused and tenacious. You'll love seeing a project from inception through to completion. has excellent IT skills. You'll be highly comfortable with the MS Office package (especially Outlook, Excel, Teams & SharePoint) and experience using Survey Monkey & Zoom is highly desirable. is educated to an A level standard or holds Level 3 qualifications. You'll be an articulate communicator and have a firm grasp of the English language. has an exact eye for detail. You'll take pride in ensuring all the small details are taken care of and will be able to spot when something isn't right. is a true team player that loves working collaboratively within a small team, with 3rd parties (appointed tutors/associates) and with client appointed points of contact. can use their own initiative. You'll be a driven/motivated self-starter. can think outside the box. You won't be afraid to embrace change, improve processes & implement new ways of working/software. Expect to run toward challenges, take ownership and solve problems as they arise. can build personalised & highly productive relationships with clients and associates. You'll be genuinely inquisitive as to client needs and seek to ensure every want is met. likes diverse work. In post expect to manage training program schedules, program planners & the company Outlook diary. work with clients & course tutors to arrange programme dates including arranging executive coaching appointments between coaches and coachees. arrange internal & client meetings. send participant joining/follow up emails. create & share session links (Zoom & MS Teams), participant profile links & profile reports with relevant parties. organise tutor travel including booking flights, hotels & transfers. create, compile & share feedback surveys to & from course participants, sharing with client and internal teams as needed. Still sound like you? Fantastic, we look forward to receiving your application and if you have any questions please do call us on .

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description · To support the National Grid helpdesk with the delivery of services to National Grid and BNP Paribas · To support the Voids helpdesk and Sainsburys helpdesk with the delivery of service. · To support the operational teams with service delivery and project work specifically related to strategic or national accounts · To act as cover for other members of the team during planned and unplanned absence. · To conduct other administrative duties to support operations, billing, finance and the SLT as required · The Business Support Team works as one team with defined primary duties, we self-cover and therefore our coordinators are capable of multi-tasking. · Mobile Services is a varied, flexible and adaptable part of Mitie's offering to customers. The Business Support team is heavily involved supporting our operational teams, working closely with clients and suppliers and with each other. We take pride in owning the issue, solving the problem and delivering a great service. Main duties · Ensure that the sector Rythmn and Routine process is rigorously followed as directed by the Director, Mobile Services, actively engaging in the development of new activity that promotes operational excellence, cost control, revenue recognition, positive working capital, service delivery, health and safety and colleague wellness. · Build, maintain and manage positive relationships with key customers including addressing concerns and complaints in a timely manner. · Support annual price review activities to ensure that organic account growth is achieved · Support finance team in liaising with customers on debt collection issues as/when required · Support the payment of suppliers, in line with the Company Purchase Order process and sector based reconciliation and verification routines, ensuring that payments are accurate and associated revenue collected within required timescales. · To undertake additional duties in line with capabilities as required Maintain productive, cordial and collaborative relationships with internal and external customers and employees where required Ensure that a positive image and attitude is portrayed of Mobile Services at all times. · Provision of Management data and reports as required for the customer and Mitie Management. · Will be expected to understand and ensure that the data required in respect of the set KPI's from the customer is managed and delivered · Work collaboratively with other Mitie personnel within TSM, MFM or group. · Ensure that emails (both direct and to shared mailboxes) are managed and enquiries delay with in a timely manner and filed away to ensure a clean working environment. · To man the helpdesks phones when required · To attend client meetings (normally via Teams) when required The following is a list of various duties that could be required (primary duties will be defined): Interrogate Inspection reports for issues and report through to the BNPP Helpdesk and Management team if required. Use ServiceTrac to capture Inspection trends throughout the month and log onto the Inspection tracker sheet. Compile an end of month report for Inspections and send to the Voids Account Manager. Track Inspections failures and chase the Operation Managers and service partners if an Inspection has been missed. Inform the client of any potential issues that have been reported on their property Liaise with approved suppliers to gain quotes and assign workload. Keep a track of ongoing events on a database. This is to ensure we are following each event to fruition and capturing costs once completed. Raise an AS Business Form for new Sites, Terminations and Amendments. Ad-Hoc costs are to be captured ASAP after the job has been completed. · Mange, control and own client request from start to fruition. · Keep track of new sites and terminations to ensure we are capturing the needs of the client effectively. Ensure the BNPP Management team and BNPP Helpdesk are communicated with effectively. Support with the customer AI's process, supported by the Voids Account Manager. · Build, maintain and manage positive relationships with all stakeholders. Measurable by customer satisfaction, terminations reporting. · Upload all completed Inspections onto the clients H&S portal · Keep track of the BNPP Workbook and work with the accounts team on changes and price increases · Update ST when a new site has come onto our books. Insert Alarm codes and site specific information onto the 'Mobile Operator Instructions' section. · To administer the ServiceTrac system · To control, log and support the resolution of access issues. Qualifications · Demonstrable experience of customer relationship management at a junior level that has shown escalation and critical issue resolution. · Demonstrable knowledge of a helpdesk function and the needs of a fast paced business. · Professional appearance and presentation · Methodical and well organised · Resilient and tenacious · "Can do" approach · Flexible and adaptable · Good communicator - verbal and written · Computer literate · Commercially and financially aware · Good inter-personal skills · Ability to communicate at multi levels · Proven experience in problem solving and issue resolution Whilst the above is a criteria that is felt to be essential, an appropriate candidate that excels in other areas will still be considered. Additional Information Need to have 5 Year UK History only

PETA Ltd are looking to recruit a Facilities Support Apprentice to support in the vibrant Lakeside North Harbour facility. If you want to gain experience across a range of business functions, this could be the perfect apprenticeship for you. The Facilities Support Apprentice will work across all aspects of the facilities management (FM) function. This will include helpdesk, purchasing, reception, events, meeting room operations, maintenance management, project work, customer services and health and safety. The role will be split across the FM department and front of house reception. There is the intention for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. The role will become permanent subject to completion of qualifications/senior management review. Future progression routes include Property Administrator, Facilities Coordinator, Assistant FM or Front of House Manager along with options across Avison Young nationally. Progression is very good in the FM department for the successful candidate after gaining the appropriate experience. The interview will be smart dress appropriate for a business environment. Each candidate will be asked general questions about themselves and why they would like to work in a facilities department and also about Lakeside North Harbour. As part of the interview each candidate should bring something with them that best describes their personality and provide a basic overview of how the object, picture or phrase best describes their character. Training to be provided Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. About the role The Facilities Support Apprentice will be responsible for 2 main fuctions: Facilities Management Monitor the Lakeside FM Helpdesk email inbox; to log work orders on the system allocating them to engineers Assist the Facilities Coordinator with the scheduling of works for engineers and ensuring that they are updating the system, with works done Liaise with the FM Team regarding any items to be ordered to complete jobs Ensure that the email account is kept tidy and all completed correspondence is filed General filing of service records Assisting with site Health & Safety requirements As part of the FM team Liaise with internal and external customers about a wide variety of issues and queries; sending emails to occupiers to let them know what is happening around site Arranging annual service contract and scheduling dates Assisting with contract management for key service providers Learning the purchasing order system and how to raise PO's and approve invoices Assisting the Security Team with post functions Under supervision, assisting the emergency response team to safely manage evacuations and or disaster managementReception, Meeting Rooms and Events Undertaking front of house duties, including meeting and greeting the visitors to the campus Assisting in the Badge Audits for both Reception desks on a daily or weekly basis Answering the switchboard promptly and efficiently Assisting in the set up and delivery of beverages to the Conference & Meeting rooms Undertaking general office duties, including correspondence, emails to ensure the smooth running of the receptions Keeping up to date with what's going on throughout the campus to provide accurate information to Occupiers & Visitors Reporting any maintenance, breakage or cleanliness problems to the HelpdeskEssential Skills It is essential that the Facilities Support Apprentice has: A good all-round level of written English and maths equivalent to grade C/4 or above at GCSE A friendly and welcoming approach High standards of dress and presentation The ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant telephone manner Good administrative skills and the ability with training to use email, Microsoft Office, Visitor Management Systems and BMS operating systems Strong team working skills Good communication skills The mentality to work alternating roles both practical, administrative and physical About Company Founded in 1978 to create a more accountable and nimble real estate company, with legacies dating back more than 200 years, our client will never outgrow our values of putting people first in every choice we make. Our client is built on the belief that commercial real estate isn't just about the buildings and the square footage and the occupancies. At its best it's about spaces and places that improve lives and help businesses thrive; for the employees, citizens and communities that make impact matter. They strive to be real estate at its best, helping people be more productive, prosperous and positive. Set in stunning 130-acre landscaped grounds, Lakeside North Harbour is the place for business on the South Coast. Lakeside's flexible office space offers tailored opportunites to suit every business. Communiy is at the heart of everything that Lakeside do. Don't miss out on this excellent opportunity; apply for the Facilities Support Apprentice role today

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description An exciting opportunity to work in the Mitie National Maintenance Network Project Team as a Project Coordinator across a number of Mitie contracts. It is the responsibility of the post holder to provide support for the projects being managed by members of the project team. This will include the production of project documentation, coordination of meetings and events, liaison with both external and internal stakeholders, the creation and maintenance of project files including version control and the updating of trackers. The successful candidate will need to undertake security clearance checks prior to commencement, and these must be retained throughout their employment. Responsibilities To act as project support to Project Manager Provide a support service to the Project Manager including administrative support Be responsible for supporting projects working to PRINCE 2 Project Management standards or equivalent Organisation and coordination of meetings and events, associated with projects The creation of standardised process for all activities to enable future mobilisations Accurate and effective reporting to allow programme management and monitoring Creation and maintenance of standard project documentation that can be tailored to suit individual projects including outline business cases, output based specifications, full business cases and other documentation associated with the procurement process Work closely with all stakeholder levels Represent the project team at meetings as and when required Work with IT to manage the order, receipt and deployment of hardware for incoming TUPE staff Work with IT to manage business requirement changes Develop excellent lines of communication to all members and staff with the ability to ability to build relationships fast Initiate a continuous improvement programme to ensure all business process and protocols are implemented and under regular review to enhance efficiency across the unit To Act as Configuration Librarian for projects Creation and maintenance of a filing structure (electronic and paper) for each project on digital platforms Maintenance of a library of project documents including identification of documents, holding master copies, issuing copies, record keeping, version control and keeping a log of project issues, reporting any changes to the document owner Integrating PMO Financial, Planning, and Control processes Ensuring compliance to account and project management gate review processes including, where necessary, preparation of documentation Update, maintain and interrogate information management systems & be the central point of contact for the project management system & project solutions within Maximo Attention to detail and strives for operational excellence To develop and deliver project information Establish, coordinate & production of standard programme / project progress & financial reports Assist the Project /Finance Manager & Projects teams with the generation of reporting & provision of additional ad hoc reporting where required To develop and maintain project risk and project issues logs Develop a project risk log and maintain recording of risks for each project Develop a project issue log and maintain recording of issues for each project Assisting in the analysis of benefits or risks associated with a project Be aware of the business continuity plan for the part of the business you work in Qualifications Excellent communication skills both verbal and written IT literate in MS Office 365 with a high degree of competency using spreadsheets Understanding & use of information management systems/databases and the production of associated reports Able to take control of project administrative functions Previous experience of working in FM (desirable) You must be able to deliver the above at pace, working within multiple deadlines & duties & also deliver works accurately Experience of the creation of project documentation Experience of maintaining libraries of documentation including version control and document status Knowledge and experience of using PRINCE2 project management methodology (desirable) Knowledge and experience of using Lean Six Sigma (desirable) You will be expected to work to your own initiative, whilst also working well as an integral team member Person We are looking for a Project Coordinator who remains calm under pressure, commands respect, has the confidence of their colleagues & can communicate effectively at all levels They will also be confident in making decisions and follow up their decisions with action to achieve objectives Capable of working under pressure with minimum supervision The successful candidate must have a flexible approach to work, excellent communication & PC skills (familiarity with MS Office 365 packages) Accuracy & attention to detail are essential The ideal candidate will continuously pursue high standards, embrace change, recognise improvement opportunities & learn from experience