The Opportunity We're looking for a commercially driven Head of Procurement to shape the future of our supply chain and lead strategic purchasing across the business. This is a high impact role for an experienced procurement leader who can balance long term strategy with day to day delivery, ensuring we partner with the very best suppliers to drive growth, resilience and innovation. You'll head up our procurement and materials functions, develop best in class sourcing strategies, and own supplier relationships at senior level - ensuring quality, compliance and continuity of supply for our mission critical technology. Who We Are OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra high performance, real time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. Why You'll Love Working With Us Join a high energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do. Here's what our benefits have to offer Competitive remuneration package, salary from £70,000 with performance related bonuses and clear progression opportunities. 25 days' holiday + public holidays, with long service rewards and the option to buy up to 5 additional days. Free breakfast and freshly cooked lunches every day, courtesy of Chef Mark and his team. Private healthcare through Aviva, keeping you feeling your best. Life assurance for peace of mind. Salary sacrifice schemes - including EV car and Cycle to Work options for easy, sustainable travel. Paid team socials - from quiz nights and football to board games and more; we love to have fun together. Pension plan with employer matched contributions to help you plan for the future. A culture that empowers - we enable change, encourage challenge, and celebrate personal growth. What You'll Be Doing Strategic Leadership Lead procurement strategy and drive long term value. Develop and implement a company wide procurement strategy aligned with business goals Establish procurement policies and procedures to ensure efficiency and compliance Champion continuous improvement and supplier innovation Supplier Management Build strong, collaborative supplier partnerships. Lead strategic supplier selection, negotiation and performance management Monitor supplier performance and drive improvements in quality, lead times, and reliability Risk, Quality & Compliance Safeguard the business and supply chain. Identify and mitigate operational, commercial and regulatory risks Oversee supplier audits and ensure procurement meets ethical standards Team Leadership Develop and empower a high performing team. Manage and mentor purchasing, materials planning and supplier quality Collaborate cross functionally with production, engineering, finance and contracts teams Continuous Improvement & Value Delivery Deliver cost savings and process efficiency. Lead total cost of ownership and lifecycle value initiatives Support lean, digital and procurement process improvement projects What You'll Bring Proven Experience Strong strategic and operational procurement background. Strong, progressive procurement or supply chain experience, including leadership Track record in strategic sourcing, supplier development and contract management ERP proficiency with analytical and commercial insight Commercial & Analytical Skills Make smart, data driven decisions. Strong negotiation, communication and problem solving skills Ability to translate complex data into actionable decisions Leadership & Collaboration Inspire teams and build trusted relationships. People focused, collaborative and able to manage multiple stakeholders Calm under pressure and proactive when facing supply disruptions Qualifications MCIPS Level 6, experience with ISO 9001, supplier audits or lean improvement Industry Experience Experience in a technical sector within Engineering or Manufacturing. Defence sector experience is a plus. Vision Help protect the territory and airspace of NATO countries and their allies. Mission Be a world leading provider of autonomous technology for Surveillance applications and Defence. Values Be a Good Egg Earn respect, have mutual trust and be honest. Do cool stuff We develop cool tech with an awesome team, and we get stuff done. Be empowered We are autonomous, reliable and take personal responsibility. We are one team Look out for each other and the team. Things go wrong Fail fast, learn and move on. Have fun We're doing amazing things with passionate people.
Dec 07, 2025
Full time
The Opportunity We're looking for a commercially driven Head of Procurement to shape the future of our supply chain and lead strategic purchasing across the business. This is a high impact role for an experienced procurement leader who can balance long term strategy with day to day delivery, ensuring we partner with the very best suppliers to drive growth, resilience and innovation. You'll head up our procurement and materials functions, develop best in class sourcing strategies, and own supplier relationships at senior level - ensuring quality, compliance and continuity of supply for our mission critical technology. Who We Are OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England. Our products provide ultra high performance, real time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations. We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world. The amazing things we do are only possible because of a dedicated and passionate team. Why You'll Love Working With Us Join a high energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do. Here's what our benefits have to offer Competitive remuneration package, salary from £70,000 with performance related bonuses and clear progression opportunities. 25 days' holiday + public holidays, with long service rewards and the option to buy up to 5 additional days. Free breakfast and freshly cooked lunches every day, courtesy of Chef Mark and his team. Private healthcare through Aviva, keeping you feeling your best. Life assurance for peace of mind. Salary sacrifice schemes - including EV car and Cycle to Work options for easy, sustainable travel. Paid team socials - from quiz nights and football to board games and more; we love to have fun together. Pension plan with employer matched contributions to help you plan for the future. A culture that empowers - we enable change, encourage challenge, and celebrate personal growth. What You'll Be Doing Strategic Leadership Lead procurement strategy and drive long term value. Develop and implement a company wide procurement strategy aligned with business goals Establish procurement policies and procedures to ensure efficiency and compliance Champion continuous improvement and supplier innovation Supplier Management Build strong, collaborative supplier partnerships. Lead strategic supplier selection, negotiation and performance management Monitor supplier performance and drive improvements in quality, lead times, and reliability Risk, Quality & Compliance Safeguard the business and supply chain. Identify and mitigate operational, commercial and regulatory risks Oversee supplier audits and ensure procurement meets ethical standards Team Leadership Develop and empower a high performing team. Manage and mentor purchasing, materials planning and supplier quality Collaborate cross functionally with production, engineering, finance and contracts teams Continuous Improvement & Value Delivery Deliver cost savings and process efficiency. Lead total cost of ownership and lifecycle value initiatives Support lean, digital and procurement process improvement projects What You'll Bring Proven Experience Strong strategic and operational procurement background. Strong, progressive procurement or supply chain experience, including leadership Track record in strategic sourcing, supplier development and contract management ERP proficiency with analytical and commercial insight Commercial & Analytical Skills Make smart, data driven decisions. Strong negotiation, communication and problem solving skills Ability to translate complex data into actionable decisions Leadership & Collaboration Inspire teams and build trusted relationships. People focused, collaborative and able to manage multiple stakeholders Calm under pressure and proactive when facing supply disruptions Qualifications MCIPS Level 6, experience with ISO 9001, supplier audits or lean improvement Industry Experience Experience in a technical sector within Engineering or Manufacturing. Defence sector experience is a plus. Vision Help protect the territory and airspace of NATO countries and their allies. Mission Be a world leading provider of autonomous technology for Surveillance applications and Defence. Values Be a Good Egg Earn respect, have mutual trust and be honest. Do cool stuff We develop cool tech with an awesome team, and we get stuff done. Be empowered We are autonomous, reliable and take personal responsibility. We are one team Look out for each other and the team. Things go wrong Fail fast, learn and move on. Have fun We're doing amazing things with passionate people.
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Dec 06, 2025
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
Dec 06, 2025
Full time
Updated: November 21, 2025 Location: London, England, United Kingdom Job ID:12248 Join our award-winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos Health commercial division is backed by a breadth of medical, strategic, and creative talent that extends to our partner and affiliate agencies throughout Europe and the US. Our dynamic, fast-paced working environment offers daily opportunities to learn and tackle new challenges. We take promising ideas and transform them into commercial realities, overseeing every step of a product or device's journey from the lab to life. Our leadership team's evolution in Advertising is fueled by significant annual growth and record-breaking wins, marking an exciting new direction for the team. This unique leadership opportunity offers the chance to contribute to our dynamic, close-knit, and highly motivated team, as we continue to build our exceptional business. Overview of role This is a critical leadership role within the business, and as such covers a range of business areas: Drive financial performance: This role will work in conjunction with the Managing Director and Financial Director to deliver both revenue and margin targets for a growing Advertising practice. Build a high-performance culture: This role will work closely with the Managing Director and other senior agency staff to drive, develop, and lead a team of advertising professionals in London. You will support and guide the core team to achieve high-quality results, while ensuring that team members understand current expectations and have a clear view of future role opportunities and development requirements to successfully progress their careers within the organisation. Succession planning, early talent identification, and coaching will be key areas of focus for this role. At the core of this role will be ensuring the efficiency of the team and active financial management and oversight in sharing resources across the London Advertising Practice. Develop and deliver the advertising strategy: You will be responsible for developing and delivering the Advertising business strategy, working closely with the other EU Advertising businesses. You will also lead the driving and shaping of the Business Development growth plan both through organic and new business opportunities. This would be in partnership with the Managing Director, Head of Business Development and New Business Leads. Employee Priorities Work with Managing Director and EU Head of Business Development to create BD strategies, drive and shape growth both with organic and new business opportunities. Drive best practice and quality standards across the Advertising team. Manage any client issues which arise in a direct and timely manner, in partnership with the Managing Director, when required. Conduct ongoing monitoring of external trends and continuous evaluation of services to ensure that the UK Advertising business continues to evolve and take maximum advantage of the market environment. Participation in procurement negotiations with finance team and externally as necessary including at a Global Level. Leadership Develop and deliver the Advertising business strategy aligning with our affiliated European and Global Advertising businesses. Demonstrate strong corporate leadership and loyalty taking ownership of Syneos management practices. Work closely with the Account teams within the Advertising team to ensure smooth running of any operational requirements. Actively work to implement the London business development strategy and regularly review progress against business objectives. Develop and deliver policies and systems essential to efficient and profitable performance and growth. Develop and maintain effective relationships within the wider global Syneos business. Deliver and demonstrate compliance with financial practices governing the success of the UK Advertising practice. Responsibility for driving and providing ongoing recommendations to the UK finance team as part of the continuous improvement of the team. In partnership with Managing Director and Financial Director, develop and be responsible for driving annual revenue forecasts, reforecasts, and business planning to meet the agreed targets across all the London Advertising Practice. Ensure the development and accuracy of capacity plans, consolidated across all the London Advertising Practice to deliver on agreed business targets. Participate and provide monthly financial analysis and reporting to EU Managing Director, Financial Controller and CFO. Participate in regular focus group meetings with US leadership making appropriate financial recommendations, analysis, and forecasts for the UK Advertising Practice. Line Management / People Focus Continue the building and development of a high-performance culture within the advertising team. Demonstrate active leadership in the mentoring and coaching of teams within the London Advertising team. Oversee talent development, including participation in the appraisal process, reviews, and goal setting. Provide constructive feedback and proactively address staff performance issues. Work with HR, the Managing Director, and Directors to align training provision, support and promote rising stars, and actively manage under achievers. Manage internal resources to meet client needs and work with Managing Director/finance/HR to secure appropriate external resources as required. Actively participate in decisions on, and recruitment of, new hires. Key things we are looking to see Visionary leadership Ability to motivate a team Effective management and delegation Strong communication and negotiation abilities Excellent presentation skills Understanding of a multi faceted business operation Strong financial and commercial acumen Planning and forecasting In depth knowledge of markets and changing business environments Complex problem solving In return for Working for a fully integrated global pure play health communications group that offers best in class capabilities, spanning PR, digital, social media, medical education and advertising Working for an agency that allows you to work and grow within a dynamic and fast paced environment that is big on collaboration and integration Working as part of a well supported team with exposure to experienced team members who share expertise and learnings Unrivalled opportunities for personal and professional development due to the depth and variety of expertise within our agency and network High quality training opportunities presented at a local and global level Competitive package and flexible working environment At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: email protected One of our staff members will work with you to provide alternate means to submit your application.
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Customer Success Manager page is loaded Customer Success Managerlocations: Leeds Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101613 Job Context The Customer Success Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilisation products, to ultimately ensure the long term success of customers. What You'll Do Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base. Guide the customer throughout the Simpro Group journey and facilitate all resources offered. Identify inefficiencies between the customer and their software, inefficiencies with workflows and assistance with updating customers on additions to the software. Drive customer satisfaction through a number of support and account based activities, including supporting customers (phone, site calls, emails). Be a trusted advisor and source of advice for customers and colleagues and ensure customers receive regular updates on Simpro Group. Understand customer issues and capitalise on these opportunities (when appropriate) through selling revenue-generating products and additional training to existing customers. What You'll Bring Experience in customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal skills and the ability to build trust and rapport with stakeholders at all levels. Experience working with business process software in a customer-facing role would be a benefit. Be tech savvy and have the desire to learn, along with the ability to convey complex technical topics with simplicity. Exceptional customer service and troubleshooting/problem solving skills. Ability to work effectively under pressure and to perform well in a team dynamic. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with 5% employer contribution Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Flexible working environment Casual dress and relaxed office environment Happy hours and office games Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Dec 06, 2025
Full time
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Customer Success Manager page is loaded Customer Success Managerlocations: Leeds Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101613 Job Context The Customer Success Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilisation products, to ultimately ensure the long term success of customers. What You'll Do Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base. Guide the customer throughout the Simpro Group journey and facilitate all resources offered. Identify inefficiencies between the customer and their software, inefficiencies with workflows and assistance with updating customers on additions to the software. Drive customer satisfaction through a number of support and account based activities, including supporting customers (phone, site calls, emails). Be a trusted advisor and source of advice for customers and colleagues and ensure customers receive regular updates on Simpro Group. Understand customer issues and capitalise on these opportunities (when appropriate) through selling revenue-generating products and additional training to existing customers. What You'll Bring Experience in customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal skills and the ability to build trust and rapport with stakeholders at all levels. Experience working with business process software in a customer-facing role would be a benefit. Be tech savvy and have the desire to learn, along with the ability to convey complex technical topics with simplicity. Exceptional customer service and troubleshooting/problem solving skills. Ability to work effectively under pressure and to perform well in a team dynamic. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with 5% employer contribution Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Flexible working environment Casual dress and relaxed office environment Happy hours and office games Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Dec 06, 2025
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Dec 06, 2025
Full time
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why Müller? Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future. We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. We're recruiting Ingredients Finance Analyst Location: Market Drayton / Hybrid - 3 days on-site per week. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Are you ready to unleash your potential and build an exciting career with Britian's most chosen dairy brand? Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our Ingredients Finance Analyst position. As an Ingredients Finance Analyst , you will provide additional support to the finance and operations team during a period of transition on month end and weekly reporting activities. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities In this role the key responsibilities will include: The ingredients business unit is responsible for Butter, Powder, and Liquid products in order to make the best commercial decision of excess milk and cream on a 'make or sell' basis in light of prevailing commodity price conditions. This will provide support into the finance and operations teams responsible for this activity. You will provide month end support on: o Journal preparation and posting o Stock reconciliations o SAP uploads and report running/Costing runs o Production report reviews o Accruals/prepayments o Balance sheet reconciliations o Cost variance analysis and follow up reviews with other functional areas o Understanding material/production price variances o Foreign exchange variances •Weekly and monthly raw material pricing adjustment administration and reconciliation •Support the existing finance analyst on weekly reporting and month end activities •Work with other Muller functions to ensure information inputted into Ingredients is provided, is accurate, and on-time. •Support preparation of month end Functional Pack as required. •Work with Operations team in order to ensure they understand their actual costs •Management reporting as requested by Financial Controller including: o Weekly Planning report o Sales Analysis o Inventory reporting •Support the Financial Controller Ingredients and Management Accountant in delivering all financial reports accurately and on time. Key skills & experience for the Ingredients Finance Analyst: - •Part qualified CIMA/ACCA or working towards qualification. •Experience in an FMCG environment is beneficial. •Good relationship building and communication skills. •Good Excel skills. •Analytical problem solver with attention to detail. •Methodical but adaptable to business needs. •Tenacious. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply !
Dec 05, 2025
Full time
Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why Müller? Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future. We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. We're recruiting Ingredients Finance Analyst Location: Market Drayton / Hybrid - 3 days on-site per week. Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) Are you ready to unleash your potential and build an exciting career with Britian's most chosen dairy brand? Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our Ingredients Finance Analyst position. As an Ingredients Finance Analyst , you will provide additional support to the finance and operations team during a period of transition on month end and weekly reporting activities. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities In this role the key responsibilities will include: The ingredients business unit is responsible for Butter, Powder, and Liquid products in order to make the best commercial decision of excess milk and cream on a 'make or sell' basis in light of prevailing commodity price conditions. This will provide support into the finance and operations teams responsible for this activity. You will provide month end support on: o Journal preparation and posting o Stock reconciliations o SAP uploads and report running/Costing runs o Production report reviews o Accruals/prepayments o Balance sheet reconciliations o Cost variance analysis and follow up reviews with other functional areas o Understanding material/production price variances o Foreign exchange variances •Weekly and monthly raw material pricing adjustment administration and reconciliation •Support the existing finance analyst on weekly reporting and month end activities •Work with other Muller functions to ensure information inputted into Ingredients is provided, is accurate, and on-time. •Support preparation of month end Functional Pack as required. •Work with Operations team in order to ensure they understand their actual costs •Management reporting as requested by Financial Controller including: o Weekly Planning report o Sales Analysis o Inventory reporting •Support the Financial Controller Ingredients and Management Accountant in delivering all financial reports accurately and on time. Key skills & experience for the Ingredients Finance Analyst: - •Part qualified CIMA/ACCA or working towards qualification. •Experience in an FMCG environment is beneficial. •Good relationship building and communication skills. •Good Excel skills. •Analytical problem solver with attention to detail. •Methodical but adaptable to business needs. •Tenacious. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply !
Legal Counsel - Underwriting & Claims page is loaded Legal Counsel - Underwriting & Claims Apply locations GBR - London time type Full time posted on Posted Yesterday job requisition id 341643 Primary Details Time Type: Full timeWorker Type: Employee Legal Counsel - Underwriting & Claims team Location: London Type: Full time, Permanent The opportunity We have a great opportunity for a Legal Counsel to join a highly regarded in house Legal team as a trusted legal advisor across our UK insurance and reinsurance operations , supporting them in the execution of their strategy by providing pragmatic solutions on a wide range of legal and regulatory matters. Your new role Provide clear, practical legal advice on a broad range of insurance and reinsurance related underwriting and distribution matters regulatory developments, and business projects. Support the Senior Legal Counsel and Head of Legal, Underwriting & Claims in delivering legal strategy and frameworks for managing legal risk . Draft, review, and negotiate contracts with a focus on legal robustness and commercial viability. Ad hoc advi c e on contentious matte r s, claims coverage, contract interpretation, and legal aspects of claims handling. Assist in training on legal and regulatory topics. Monitor and analyse legal developments and emerging risks, ensuring the business remains informed and compliant. Build strong relationships with stakeholders across the business and promote the Legal team as a valued and accessible resource. Contribute to the continuous improvement of legal processes, controls, and risk awareness. Represent the Legal team in cross-functional initiatives and support group-level projects. Participate in the legal duty solicitor rota. Foster strong internal relationships within the legal team. About you Qualified solicitor or barrister with a minimum of 4 years' post-qualification experience. A thorough understanding of English insurance law and the London insurance market and a good technical insurance knowledge across commercial insurance business Sound understanding of UK general insurance regulation relevant to insurance distribution and product governance is preferable Experience of multi-jurisdictional work is preferable Excellent drafting and client management skills Ability to prioritise and work under pressure Good presentation and negotiating skills Experience of direct client contact Confidence to act independently and make technical decisions within competence, with ability to judge when to seek advice Forward thinking and proactive in approach to work Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA . We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind . To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally . FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you ! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family . Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future . Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role . We believe this is our moment - what if it was yours too ? APPLY NOW and let's make it happen! Skills: Business Law, Communication, Contract Management, Critical Thinking, Intentional collaboration, Legal Consulting, Legal Documents, Legal Risk, Litigation Management, Managing performance, Negotiation, Research Analysis, Sound Judgment, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. . click apply for full job details
Dec 05, 2025
Full time
Legal Counsel - Underwriting & Claims page is loaded Legal Counsel - Underwriting & Claims Apply locations GBR - London time type Full time posted on Posted Yesterday job requisition id 341643 Primary Details Time Type: Full timeWorker Type: Employee Legal Counsel - Underwriting & Claims team Location: London Type: Full time, Permanent The opportunity We have a great opportunity for a Legal Counsel to join a highly regarded in house Legal team as a trusted legal advisor across our UK insurance and reinsurance operations , supporting them in the execution of their strategy by providing pragmatic solutions on a wide range of legal and regulatory matters. Your new role Provide clear, practical legal advice on a broad range of insurance and reinsurance related underwriting and distribution matters regulatory developments, and business projects. Support the Senior Legal Counsel and Head of Legal, Underwriting & Claims in delivering legal strategy and frameworks for managing legal risk . Draft, review, and negotiate contracts with a focus on legal robustness and commercial viability. Ad hoc advi c e on contentious matte r s, claims coverage, contract interpretation, and legal aspects of claims handling. Assist in training on legal and regulatory topics. Monitor and analyse legal developments and emerging risks, ensuring the business remains informed and compliant. Build strong relationships with stakeholders across the business and promote the Legal team as a valued and accessible resource. Contribute to the continuous improvement of legal processes, controls, and risk awareness. Represent the Legal team in cross-functional initiatives and support group-level projects. Participate in the legal duty solicitor rota. Foster strong internal relationships within the legal team. About you Qualified solicitor or barrister with a minimum of 4 years' post-qualification experience. A thorough understanding of English insurance law and the London insurance market and a good technical insurance knowledge across commercial insurance business Sound understanding of UK general insurance regulation relevant to insurance distribution and product governance is preferable Experience of multi-jurisdictional work is preferable Excellent drafting and client management skills Ability to prioritise and work under pressure Good presentation and negotiating skills Experience of direct client contact Confidence to act independently and make technical decisions within competence, with ability to judge when to seek advice Forward thinking and proactive in approach to work Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA . We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind . To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally . FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you ! 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family . Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employe You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future . Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role . We believe this is our moment - what if it was yours too ? APPLY NOW and let's make it happen! Skills: Business Law, Communication, Contract Management, Critical Thinking, Intentional collaboration, Legal Consulting, Legal Documents, Legal Risk, Litigation Management, Managing performance, Negotiation, Research Analysis, Sound Judgment, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. . click apply for full job details
Risk Manager, Energy page is loaded Risk Manager, Energylocations: London - Shell Centretime type: Full timeposted on: Posted 5 Days Agojob requisition id: R189764, United Kingdom Job Family Group: Finance Worker Type: Regular Posting Start Date: October 27, 2025 Business unit: Finance Experience Level: Experienced Professionals Job Description: What's the role This is a Risk Manager role in the Risk Management (RM) team in Group Treasury. The entire RM Team consists of 8 Risk & Insurance Managers and provides expert risk management and insurance advice across all business activities and segments of the Group globally.The RM function in Treasury covers the identification, assessment, mitigation and financing of key hazard risks in the Group. It drives risk management and insurance solutions for the Group's capital projects, provides advice on mergers, acquisitions and divestments, allocation of risks in contracts, supports the Group's annual captive insurance programme and manages various external insurance solutions.The team works closely with the Group Insurance Companies (captives) to deliver the Group's Risk and Insurance (R&I) Strategy.This role reports to the Head of Hazard Risk Management who leads the Risk Management Team in Treasury. What you'll be doing In this role you will provide expert risk management and insurance advice and solutions to Shell businesses and Joint Ventures across all aspects of Shell's operations. As a Risk Manager and Insurance specialist, you will provide advice and support to complex projects, insurance placements and business transactions incl. M&A deals. You will also coach and mentor fellow risk managers, and act as the practice leader in key subject matter areas.Your role will include: Development and implementation of risk management and insurance strategies for Shell companies and joint ventures across all of Shell's businesses, including support in complex business transactions (e.g. mergers, acquisitions, and divestments). Design and implementing construction insurance programmes for large capital projects - including engagement/negotiation with joint venture partners and/or contractors. Understand business requirements and provide advice on the allocation of hazard risks in contracts (liability and insurance clauses) with joint venture partners, suppliers, contractors and customers. Proactive and timely engagement with senior management at joint venture shareholder level, contract boards, risk managers of other partners and contractors. Act as subject matter expert for assigned expertise area(s) and provide support and coaching to other risk managers in these areas. Work closely with the Group Insurance companies to deliver competitive insurance solutions to Shell businesses and joint ventures and optimize risk financing costs for the Group. Work closely with the team lead to maintain the wider community spirit and share best practices and learnings across the entire R&I team. What you bring We are keen to hear from candidates with the following: Extensive experience in risk management and insurance; in-depth knowledge of insurance markets, products, underwriting, and claims processes (ideally in the Energy sector) University degree and relevant qualifications in Risk Management / Insurance (e.g. ACII). Proven track record of successfully designing and implementing complex risk management strategies and insurance solution for clients. Understanding of liability concepts and strong experience in managing risks in contracts Excellent communication, negotiation, and interpersonal skills Strong commercial mindset with a focus on risk and value and a good track record of delivery. Track record of identifying and driving change with a focus on continuous improvement. Collaborative/constructive team mindset What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Dec 05, 2025
Full time
Risk Manager, Energy page is loaded Risk Manager, Energylocations: London - Shell Centretime type: Full timeposted on: Posted 5 Days Agojob requisition id: R189764, United Kingdom Job Family Group: Finance Worker Type: Regular Posting Start Date: October 27, 2025 Business unit: Finance Experience Level: Experienced Professionals Job Description: What's the role This is a Risk Manager role in the Risk Management (RM) team in Group Treasury. The entire RM Team consists of 8 Risk & Insurance Managers and provides expert risk management and insurance advice across all business activities and segments of the Group globally.The RM function in Treasury covers the identification, assessment, mitigation and financing of key hazard risks in the Group. It drives risk management and insurance solutions for the Group's capital projects, provides advice on mergers, acquisitions and divestments, allocation of risks in contracts, supports the Group's annual captive insurance programme and manages various external insurance solutions.The team works closely with the Group Insurance Companies (captives) to deliver the Group's Risk and Insurance (R&I) Strategy.This role reports to the Head of Hazard Risk Management who leads the Risk Management Team in Treasury. What you'll be doing In this role you will provide expert risk management and insurance advice and solutions to Shell businesses and Joint Ventures across all aspects of Shell's operations. As a Risk Manager and Insurance specialist, you will provide advice and support to complex projects, insurance placements and business transactions incl. M&A deals. You will also coach and mentor fellow risk managers, and act as the practice leader in key subject matter areas.Your role will include: Development and implementation of risk management and insurance strategies for Shell companies and joint ventures across all of Shell's businesses, including support in complex business transactions (e.g. mergers, acquisitions, and divestments). Design and implementing construction insurance programmes for large capital projects - including engagement/negotiation with joint venture partners and/or contractors. Understand business requirements and provide advice on the allocation of hazard risks in contracts (liability and insurance clauses) with joint venture partners, suppliers, contractors and customers. Proactive and timely engagement with senior management at joint venture shareholder level, contract boards, risk managers of other partners and contractors. Act as subject matter expert for assigned expertise area(s) and provide support and coaching to other risk managers in these areas. Work closely with the Group Insurance companies to deliver competitive insurance solutions to Shell businesses and joint ventures and optimize risk financing costs for the Group. Work closely with the team lead to maintain the wider community spirit and share best practices and learnings across the entire R&I team. What you bring We are keen to hear from candidates with the following: Extensive experience in risk management and insurance; in-depth knowledge of insurance markets, products, underwriting, and claims processes (ideally in the Energy sector) University degree and relevant qualifications in Risk Management / Insurance (e.g. ACII). Proven track record of successfully designing and implementing complex risk management strategies and insurance solution for clients. Understanding of liability concepts and strong experience in managing risks in contracts Excellent communication, negotiation, and interpersonal skills Strong commercial mindset with a focus on risk and value and a good track record of delivery. Track record of identifying and driving change with a focus on continuous improvement. Collaborative/constructive team mindset What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Kriya's suite of financial tools keeps business flowing brilliantly by providing frictionless access to payments, credit and working capital through seamless integrations and instant credit decisions. Founded in 2011, Kriya has helped businesses collect over £28 billion in B2B payments, and advanced over £3.7 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic partners including Barclays Bank, Stripe, Halfords and the British Business Bank, and is backed by prestigious equity investors including Northzone, Barclays Bank and Mouro Capital (owned by Santander Bank). What you'll be doing: Leading the development of the framework and processes for assessing prospective merchant partners and other key risk initiatives Leading the underwriting and structuring of new business deals (£10-100m turnover range) Owning and pro-actively managing a merchant portfolio, ensuring that you can balance delivering risk performance within appetite with commercial goals such as processed volume and revenue Taking the lead on risk strategy and processes to support the expansion of our products into new segments, customer types, jurisdictions and sales channels Work closely within a cross-functional team including Commercial, Product, Data and Finance to deliver company goals Leading on a range of Risk initiatives as the business grows and the product offering evolves - you will be a key point of contact in the Kriya Risk team What you'll have: Proven experience in underwriting businesses and structuring credit deals including considerations of performance covenants, monitoring and security structures Proven experience in building and effectively managing a diversified portfolio and maximising risk-adjusted returns Highly analytical mindset, ability to critically assess financial performance and analyse large data sets to identify patterns A track record of solving complex problems through a methodical approach Strong communication, interpersonal and collaboration skills Excellent organisational skills and the ability to effectively prioritise and manage multiple work streams in parallel Proficiency with the use of Excel and Power Point Our company values are: : We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done! : The only constant is change: we embrace change and learn. We ask and listen for feedback and always provide it too. We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions. Not only will you have the opportunity to make a huge impact at one of the UK's leading FinTech companies, you will also have access to: 60 days work from abroad allowance A great office in the heart of Shoreditch Private health coverage and discounted gym memberships Amazon Kindle and book purchase allowance Enhanced maternity/paternity leave 25 days of annual leave per year, plus your Birthday off Access to Tate Modern Exhibitions Lunches provided on in-office days (Tuesdays and Thursdays) plus monthly breakfast treats Our Commitment to You: We will do our best to reply to all applications, however, if you have yet to have a response within 8 weeks, please assume your application has not been successful. Kriya is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic. How will we use your information? We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information, and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation. If you are unhappy with the use of your data, you can change your mind at any time by emailing
Dec 05, 2025
Full time
Kriya's suite of financial tools keeps business flowing brilliantly by providing frictionless access to payments, credit and working capital through seamless integrations and instant credit decisions. Founded in 2011, Kriya has helped businesses collect over £28 billion in B2B payments, and advanced over £3.7 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic partners including Barclays Bank, Stripe, Halfords and the British Business Bank, and is backed by prestigious equity investors including Northzone, Barclays Bank and Mouro Capital (owned by Santander Bank). What you'll be doing: Leading the development of the framework and processes for assessing prospective merchant partners and other key risk initiatives Leading the underwriting and structuring of new business deals (£10-100m turnover range) Owning and pro-actively managing a merchant portfolio, ensuring that you can balance delivering risk performance within appetite with commercial goals such as processed volume and revenue Taking the lead on risk strategy and processes to support the expansion of our products into new segments, customer types, jurisdictions and sales channels Work closely within a cross-functional team including Commercial, Product, Data and Finance to deliver company goals Leading on a range of Risk initiatives as the business grows and the product offering evolves - you will be a key point of contact in the Kriya Risk team What you'll have: Proven experience in underwriting businesses and structuring credit deals including considerations of performance covenants, monitoring and security structures Proven experience in building and effectively managing a diversified portfolio and maximising risk-adjusted returns Highly analytical mindset, ability to critically assess financial performance and analyse large data sets to identify patterns A track record of solving complex problems through a methodical approach Strong communication, interpersonal and collaboration skills Excellent organisational skills and the ability to effectively prioritise and manage multiple work streams in parallel Proficiency with the use of Excel and Power Point Our company values are: : We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done! : The only constant is change: we embrace change and learn. We ask and listen for feedback and always provide it too. We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions. Not only will you have the opportunity to make a huge impact at one of the UK's leading FinTech companies, you will also have access to: 60 days work from abroad allowance A great office in the heart of Shoreditch Private health coverage and discounted gym memberships Amazon Kindle and book purchase allowance Enhanced maternity/paternity leave 25 days of annual leave per year, plus your Birthday off Access to Tate Modern Exhibitions Lunches provided on in-office days (Tuesdays and Thursdays) plus monthly breakfast treats Our Commitment to You: We will do our best to reply to all applications, however, if you have yet to have a response within 8 weeks, please assume your application has not been successful. Kriya is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic. How will we use your information? We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information, and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation. If you are unhappy with the use of your data, you can change your mind at any time by emailing
For additional information, please review .The Leveraged Finance Underwriting Team within Institutional Credit Management is seeking a driven and highly motivated Vice President ("VP") to join the team.The LFU teams sits within the First Line of Defence.The VP, through strong partnership with Capital Markets, Banking, and Risk, will help drive a best-in-class Leveraged Lending In-Business Credit organisation with the goal of materially enhancing Citi's end-to-end leveraged lending credit management process. The VP will be actively involved in Citi's underwriting and credit approval process for leveraged finance transactions, as well as providing an ongoing oversight of Citi's credit monitoring support for Citi's leverage finance portfolio of client relationships.This role offers the chance to work on some of the highest profile transactions in the leveraged finance market and challenge yourself in a high-profile team. Responsibilities: Work closely with other Analysts, Associates and senior Bankers to provide critical support across LFU's core functions: + Leveraged Finance transaction underwriting and credit approval; + Periodic credit monitoring; + Portfolio management and reporting, limits and early problem recognition; + Application of internal leveraged lending policies and procedures; + Global leveraged lending related projects and strategic initiatives Drive the credit approval process of fast-paced and complex leveraged buyouts working in tandem with Capital Markets, Banking, and Risk. + Evaluate and gain a strong understanding of clients' business, financial performance and key credit drivers across various industries with the objective of building credit opinions / recommendations raising issues and concerns as needed + Review and analyze models used for enterprise valuation and to forecast the client's operating and financial performance and be able to articulate assumptions and analysis to Senior Business and Risk Thought leader to help develop and execute on a robust governance framework for the credit underwriting end-to-end process Remain current on all relevant Leveraged Finance market trends and issues The successful candidate for the position will have: Substantial previous leveraged finance experience Excellent analytical, technical, communication, and presentation skills A strong attention to detail Ability to grasp and understand complex deal structures and interpret and apply internal policies Strong team player with a hard work ethic who works well with others Ability to take on demanding responsibilities and work independently, effectively manage deadlines and juggle multiple tasks at once Experience in coaching and mentoring junior bankers Experience in reviewing loan documentation Qualifications and Education Bachelor's degree/University degree or equivalent experience Job Family Group: Risk Management Job Family: Credit Decisions Time Type: Full time Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Dec 05, 2025
Full time
For additional information, please review .The Leveraged Finance Underwriting Team within Institutional Credit Management is seeking a driven and highly motivated Vice President ("VP") to join the team.The LFU teams sits within the First Line of Defence.The VP, through strong partnership with Capital Markets, Banking, and Risk, will help drive a best-in-class Leveraged Lending In-Business Credit organisation with the goal of materially enhancing Citi's end-to-end leveraged lending credit management process. The VP will be actively involved in Citi's underwriting and credit approval process for leveraged finance transactions, as well as providing an ongoing oversight of Citi's credit monitoring support for Citi's leverage finance portfolio of client relationships.This role offers the chance to work on some of the highest profile transactions in the leveraged finance market and challenge yourself in a high-profile team. Responsibilities: Work closely with other Analysts, Associates and senior Bankers to provide critical support across LFU's core functions: + Leveraged Finance transaction underwriting and credit approval; + Periodic credit monitoring; + Portfolio management and reporting, limits and early problem recognition; + Application of internal leveraged lending policies and procedures; + Global leveraged lending related projects and strategic initiatives Drive the credit approval process of fast-paced and complex leveraged buyouts working in tandem with Capital Markets, Banking, and Risk. + Evaluate and gain a strong understanding of clients' business, financial performance and key credit drivers across various industries with the objective of building credit opinions / recommendations raising issues and concerns as needed + Review and analyze models used for enterprise valuation and to forecast the client's operating and financial performance and be able to articulate assumptions and analysis to Senior Business and Risk Thought leader to help develop and execute on a robust governance framework for the credit underwriting end-to-end process Remain current on all relevant Leveraged Finance market trends and issues The successful candidate for the position will have: Substantial previous leveraged finance experience Excellent analytical, technical, communication, and presentation skills A strong attention to detail Ability to grasp and understand complex deal structures and interpret and apply internal policies Strong team player with a hard work ethic who works well with others Ability to take on demanding responsibilities and work independently, effectively manage deadlines and juggle multiple tasks at once Experience in coaching and mentoring junior bankers Experience in reviewing loan documentation Qualifications and Education Bachelor's degree/University degree or equivalent experience Job Family Group: Risk Management Job Family: Credit Decisions Time Type: Full time Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Chair of the Board of Trustees Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed Time commitment: Six Board meetings per year. The Chair is also expected to have regular meetings with the Chief Executive and represent SHPT at various events and meetings with key stakeholders. They may be required to sit on sub committees and have occasional additional meetings with other Board or staff Members. Reporting to: Board of Trustees Objectives The Board is collectively responsible for the success of the Charity, as the leader of the Board the Chair plays a pivotal role; the effectiveness of the Board is a reflection, in large part, of his/her performance. The Chair is responsible for leading the Board and for ensuring it deals effectively with all aspects of its role and Board business. The Chair will hold the Board and Executive Team to account for the delivery of the Charity's mission and vision. The Chair must seek to get the best performance from the collective and individual Trustees, ensuring that each Trustee understands and fulfils their duties and responsibilities for the effective governance of the Charity and is accountable for their performance. The Chair will support, and, where appropriate, challenge the Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the Charity to achieve agreed objectives. The Chair will act as an ambassador and the public face of the Charity in partnership with the Executive. The Chair's role includes: Meetings take the lead on ensuring that Board meetings are planned, properly run and recorded, including the provision of relevant agendas take the lead on ensuring that all Trustees can express their views in meetings and that the Board takes collective ownership of any decisions take the lead to ensure that the Board receives the necessary information for decision making, appropriately presented, at the right time and arrive at decisions in an orderly, timely and democratic manner and vote as detailed in the governing document ensure that the Board can regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks have a second or casting vote if a vote on a Trustees' decision is tied ensure that the Board fulfils its duties to ensure sound financial health of the Charity, with systems in place to ensure financial accountability take the lead on ensuring that Trustees comply with their duties and the Charity is well governed Board Members foster, maintain and ensure that positive relationships exist with and between all the Trustees encourage continuous development of the capability of the Board of Trustees take the lead on ensuring that the Board's performance is continuously evaluated - including skills balance and experience ensure procedures are in place for the effective recruitment of new Board members Stakeholders take the lead in ensuring that the timing, coverage and quality of communications with all stakeholders is appropriate including the production of reports may act as a spokesperson for the Charity to maintain close, positive and productive relationships with key stakeholder bodies Staff relations act as a primary link between Trustees and staff ensure the Executive is held to account for achieving agreed strategic objectives and liaise with the Executive to maintain an overview of the Charity's affairs establish and build a strong, effective, constructive and supportive working relationship with the Executive within which each can speak openly about concerns, worries and challenges - whilst respecting the boundaries which exist between the two roles monitor performance and conduct an annual appraisal for the Executive in consultation with other Trustees ensure that the Executive has the opportunity for professional development and has appropriate external professional support ensure appropriate and timely communications between the Board and staff Committees may establish or propose the establishment of committees of the Board, and may assign tasks and delegate responsibilities to Board committees and/or directors, depending upon the Charity's needs serve as an ex-officio member of all Board committees and serve as a voting member of committees if required ensure committees operate within agreed terms of reference to the Charity Board ensure committee meetings are planned, properly run and recorded, including the provision of relevant agendas provide reporting schedules for updating the Charity Board support committee chairpersons in appointing members and in identifying and resolving problems establish a strong working relationship with the Chair of Haversham Trading, the Charity's subsidiary company, responsible for non-arts commercial income streams Administration Signing Officer - The Chair is normally designated by the Board of Directors and/or governing document as one of the signing officers for certain documents. In this capacity, the Chair may be authorised or required to sign or countersign cheques, correspondence, applications, reports, contracts or other documents on behalf of company. Knowledge, Skills and Attributes The role of Chair is demanding and requires that they display several key qualities in carrying out the role: demonstrate a strong and visible passion and commitment to the Charity, its strategic objectives and cause strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role demonstrate tact and diplomacy, with the ability to listen and engage effectively show leadership by word and deed grasp complicated issues, distil from them the most important elements and identify the areas for decision-making. obtain the best from the team of Trustees, ensuring that each can contribute fully build relationships within the organisation and the community be challenging of but empathetic towards the Executive team encourage debate and discussion of the key areas, making decision-making more robust and conclusions more satisfactory experienced in commercial business and ideally with previous experience of a relevant role good understanding of charity governance issues and a broad understanding of charity finance issues Skills that would be an advantage to bring to the Chair role, might include: an arts background in a senior role finance fundraising commercial business marketing, PR and/or social media legal, regulatory, compliance customer service operational/facilities management To apply: Please send a covering letter and a copy of your CV to Craig Titley-Rawson at
Dec 05, 2025
Full time
Chair of the Board of Trustees Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed Time commitment: Six Board meetings per year. The Chair is also expected to have regular meetings with the Chief Executive and represent SHPT at various events and meetings with key stakeholders. They may be required to sit on sub committees and have occasional additional meetings with other Board or staff Members. Reporting to: Board of Trustees Objectives The Board is collectively responsible for the success of the Charity, as the leader of the Board the Chair plays a pivotal role; the effectiveness of the Board is a reflection, in large part, of his/her performance. The Chair is responsible for leading the Board and for ensuring it deals effectively with all aspects of its role and Board business. The Chair will hold the Board and Executive Team to account for the delivery of the Charity's mission and vision. The Chair must seek to get the best performance from the collective and individual Trustees, ensuring that each Trustee understands and fulfils their duties and responsibilities for the effective governance of the Charity and is accountable for their performance. The Chair will support, and, where appropriate, challenge the Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the Charity to achieve agreed objectives. The Chair will act as an ambassador and the public face of the Charity in partnership with the Executive. The Chair's role includes: Meetings take the lead on ensuring that Board meetings are planned, properly run and recorded, including the provision of relevant agendas take the lead on ensuring that all Trustees can express their views in meetings and that the Board takes collective ownership of any decisions take the lead to ensure that the Board receives the necessary information for decision making, appropriately presented, at the right time and arrive at decisions in an orderly, timely and democratic manner and vote as detailed in the governing document ensure that the Board can regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks have a second or casting vote if a vote on a Trustees' decision is tied ensure that the Board fulfils its duties to ensure sound financial health of the Charity, with systems in place to ensure financial accountability take the lead on ensuring that Trustees comply with their duties and the Charity is well governed Board Members foster, maintain and ensure that positive relationships exist with and between all the Trustees encourage continuous development of the capability of the Board of Trustees take the lead on ensuring that the Board's performance is continuously evaluated - including skills balance and experience ensure procedures are in place for the effective recruitment of new Board members Stakeholders take the lead in ensuring that the timing, coverage and quality of communications with all stakeholders is appropriate including the production of reports may act as a spokesperson for the Charity to maintain close, positive and productive relationships with key stakeholder bodies Staff relations act as a primary link between Trustees and staff ensure the Executive is held to account for achieving agreed strategic objectives and liaise with the Executive to maintain an overview of the Charity's affairs establish and build a strong, effective, constructive and supportive working relationship with the Executive within which each can speak openly about concerns, worries and challenges - whilst respecting the boundaries which exist between the two roles monitor performance and conduct an annual appraisal for the Executive in consultation with other Trustees ensure that the Executive has the opportunity for professional development and has appropriate external professional support ensure appropriate and timely communications between the Board and staff Committees may establish or propose the establishment of committees of the Board, and may assign tasks and delegate responsibilities to Board committees and/or directors, depending upon the Charity's needs serve as an ex-officio member of all Board committees and serve as a voting member of committees if required ensure committees operate within agreed terms of reference to the Charity Board ensure committee meetings are planned, properly run and recorded, including the provision of relevant agendas provide reporting schedules for updating the Charity Board support committee chairpersons in appointing members and in identifying and resolving problems establish a strong working relationship with the Chair of Haversham Trading, the Charity's subsidiary company, responsible for non-arts commercial income streams Administration Signing Officer - The Chair is normally designated by the Board of Directors and/or governing document as one of the signing officers for certain documents. In this capacity, the Chair may be authorised or required to sign or countersign cheques, correspondence, applications, reports, contracts or other documents on behalf of company. Knowledge, Skills and Attributes The role of Chair is demanding and requires that they display several key qualities in carrying out the role: demonstrate a strong and visible passion and commitment to the Charity, its strategic objectives and cause strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role demonstrate tact and diplomacy, with the ability to listen and engage effectively show leadership by word and deed grasp complicated issues, distil from them the most important elements and identify the areas for decision-making. obtain the best from the team of Trustees, ensuring that each can contribute fully build relationships within the organisation and the community be challenging of but empathetic towards the Executive team encourage debate and discussion of the key areas, making decision-making more robust and conclusions more satisfactory experienced in commercial business and ideally with previous experience of a relevant role good understanding of charity governance issues and a broad understanding of charity finance issues Skills that would be an advantage to bring to the Chair role, might include: an arts background in a senior role finance fundraising commercial business marketing, PR and/or social media legal, regulatory, compliance customer service operational/facilities management To apply: Please send a covering letter and a copy of your CV to Craig Titley-Rawson at
Are you a Finance Assistant or have you worked in an office based role for at least 2 years and looking for a part time role? Are you eager to learn with a keen eye for detail? If so, we want to hear from you. (Although relevant accounts experience would prove advantageous, it is not essential as comprehensive training will be provided). Job Type: Part Time, Permanent 22.5 to 30 hours per week, Mon to Friday Salary: Competitive Salary of £25,000 - £28,000 (FTE) dependant on experience Location: Bromyard, Herefordshire HR7. Benefits: Company bonus scheme, long service scheme, up to 10 paid medical appointment per year, confidential Employee Assistance Programme (EAP) including perks and discounts, enhanced leave such as compassionate leave & jury service, Company pension scheme, secure free onsite parking, free staff WIFI, free refreshments at breaks, staff discounts on gifts we manufacture, workers committee representation, access to a trained Mental Health First Aider, Company events, casual dress and more. Annual holiday entitlement is 30 days including bank holidays (additional in line with long service scheme). An annual factory shutdown at Christmas accounts for 3-4 days of annual holiday entitlement. About The Company: A leading & innovative British trade manufacturer of a wide range of corporate & promotional merchandise & beautiful gifts. They design, manufacture, print & finish all of the products they sell on site, with many unique products made from sustainable materials. Based in rural Herefordshire they employ 60 people at their factory in a team that has won many industry awards for their products and services. Sustainability is at the core of what they do, they are Charter Members of the trade association (the BPMA) with ISO9001 Quality & ISO14001 Environmental certification. They are also Sedex (Supplier Ethical Data Exchange) registered, members of Made in Britain, corporate supporters of The Woodland Trust & Herefordshire Wildlife Trust. They are also partnered with Ecologi & charitable supporters of The Hope Centre in Bromyard. The company believes in & prides itself in rewarding honesty, hard work, efficiency & creativity. They are open and inclusive. Different points of view are not only welcomed but encouraged & celebrated. Job Overview To assist the Company Accountant in day-to-day finance and accounts administration tasks. Whilst previous accounts experience is desirable, it is not essential. Full training will be provided. The most important qualities we are looking for are a positive attitude, strong aptitude for learning, enthusiasm for developing within the role, and the ability to support the Company Accountant effectively. Main Duties and Responsibilities Process invoices Manage finance inboxes and supplier queries Dealing with customers queries on invoices via email & telephone. Processing credit card payments. Checking supplier statements to SAGE. Regular updating of information to both SAGE & our bespoke CRM. Answering the phone & transferring calls where relevant. Other general administration duties as required to support the accounts/sales departments. Data entry. Person Specification The Finance Assistant should be: Enthusiastic, motivated, and eager to learn. Naturally good with numbers and able to demonstrate excellent attention to detail. Calm and confident with an excellent telephone manner, comfortable dealing with both internal colleagues and external customers. Trustworthy, reliable, and discreet when handling confidential information. Well organised, with the ability to manage priorities and maintain accuracy under pressure. Experience, Skills and Knowledge Essential: Excellent communication skills at all levels. At least 2 years in an office-based role. Strong interpersonal skills and ability to work effectively as part of a team. High level of accuracy and attention to detail. Strong time-management skills and ability to meet deadlines. Very good IT and computer skills, particularly with spreadsheets. Ability to prioritise workload and complete accurate data entry. Desirable (but not essential - training will be provided): Proficiency in Microsoft Excel. Familiarity with Sage accounting software. Some prior bookkeeping or finance-related experience. Qualifications Minimum GCSE (or equivalent) in Mathematics and English at grade 4/C or above. Desirable (but not essential - training can be provided): AAT Level 2 Certificate in Accounting or equivalent. Certificate in Bookkeeping. Payroll experience. Additional requirements Desirable: Driving license due to location If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Dec 05, 2025
Full time
Are you a Finance Assistant or have you worked in an office based role for at least 2 years and looking for a part time role? Are you eager to learn with a keen eye for detail? If so, we want to hear from you. (Although relevant accounts experience would prove advantageous, it is not essential as comprehensive training will be provided). Job Type: Part Time, Permanent 22.5 to 30 hours per week, Mon to Friday Salary: Competitive Salary of £25,000 - £28,000 (FTE) dependant on experience Location: Bromyard, Herefordshire HR7. Benefits: Company bonus scheme, long service scheme, up to 10 paid medical appointment per year, confidential Employee Assistance Programme (EAP) including perks and discounts, enhanced leave such as compassionate leave & jury service, Company pension scheme, secure free onsite parking, free staff WIFI, free refreshments at breaks, staff discounts on gifts we manufacture, workers committee representation, access to a trained Mental Health First Aider, Company events, casual dress and more. Annual holiday entitlement is 30 days including bank holidays (additional in line with long service scheme). An annual factory shutdown at Christmas accounts for 3-4 days of annual holiday entitlement. About The Company: A leading & innovative British trade manufacturer of a wide range of corporate & promotional merchandise & beautiful gifts. They design, manufacture, print & finish all of the products they sell on site, with many unique products made from sustainable materials. Based in rural Herefordshire they employ 60 people at their factory in a team that has won many industry awards for their products and services. Sustainability is at the core of what they do, they are Charter Members of the trade association (the BPMA) with ISO9001 Quality & ISO14001 Environmental certification. They are also Sedex (Supplier Ethical Data Exchange) registered, members of Made in Britain, corporate supporters of The Woodland Trust & Herefordshire Wildlife Trust. They are also partnered with Ecologi & charitable supporters of The Hope Centre in Bromyard. The company believes in & prides itself in rewarding honesty, hard work, efficiency & creativity. They are open and inclusive. Different points of view are not only welcomed but encouraged & celebrated. Job Overview To assist the Company Accountant in day-to-day finance and accounts administration tasks. Whilst previous accounts experience is desirable, it is not essential. Full training will be provided. The most important qualities we are looking for are a positive attitude, strong aptitude for learning, enthusiasm for developing within the role, and the ability to support the Company Accountant effectively. Main Duties and Responsibilities Process invoices Manage finance inboxes and supplier queries Dealing with customers queries on invoices via email & telephone. Processing credit card payments. Checking supplier statements to SAGE. Regular updating of information to both SAGE & our bespoke CRM. Answering the phone & transferring calls where relevant. Other general administration duties as required to support the accounts/sales departments. Data entry. Person Specification The Finance Assistant should be: Enthusiastic, motivated, and eager to learn. Naturally good with numbers and able to demonstrate excellent attention to detail. Calm and confident with an excellent telephone manner, comfortable dealing with both internal colleagues and external customers. Trustworthy, reliable, and discreet when handling confidential information. Well organised, with the ability to manage priorities and maintain accuracy under pressure. Experience, Skills and Knowledge Essential: Excellent communication skills at all levels. At least 2 years in an office-based role. Strong interpersonal skills and ability to work effectively as part of a team. High level of accuracy and attention to detail. Strong time-management skills and ability to meet deadlines. Very good IT and computer skills, particularly with spreadsheets. Ability to prioritise workload and complete accurate data entry. Desirable (but not essential - training will be provided): Proficiency in Microsoft Excel. Familiarity with Sage accounting software. Some prior bookkeeping or finance-related experience. Qualifications Minimum GCSE (or equivalent) in Mathematics and English at grade 4/C or above. Desirable (but not essential - training can be provided): AAT Level 2 Certificate in Accounting or equivalent. Certificate in Bookkeeping. Payroll experience. Additional requirements Desirable: Driving license due to location If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Dec 05, 2025
Full time
To manage the first line 1st line Risk Management activity of Commercial Property To ensure an effective and efficient Risk Management architecture, governance and operating framework which supports the business objectives whilst maintaining the required risk standards. To provide subject matter expert knowledge to support the development of systems, processes and procedures to deliver an efficient and effective risk operation. To manage a suite of policies, procedures and processes documentation to comply with all internal and external regulations. To be responsible for the effective operation of the Divisional Risk Committees and contributions to the Group and Board Risk Committees. Support Line 1 Commercial Property Risk and Commercial Property Business areas to embed Bank and Divisional Risk Management Framework. Integrate Group Risk Policies within Commercial Property operations to ensure compliant with internal and external requirements. Manage and maintain the Divisional suite of Asset Class Policies and Lending Guidelines in order to provide the business with the required policies, process and procedures to deliver to the banks objectives. In partnership with the business areas, develop and maintain Divisional Standard Operating Procedures (SOP's) for all risk activity within Commercial Property. Co-ordinate and provide expert opinion to all relevant change and systems project to support the successful delivery of project objectives. Other ad-hoc project work and activities as required. Central point of contact for 2nd Line and Internal Audit actions and liaise with the business areas to deliver outcomes and in line with due dates. Management of Line 1 responsibilities for Board and Group Risk Committees and actions that arise to be executed. Point of contact for central Risk functions across all Commercial Property in respect of Conduct Risk, Fraud Risk, Operational Risk and Compliance Risk. Providing support, education and training to Commercial Property staff on Risk Management Framework related issues. Management of panel valuers and relationship of panel manager. Ownership of annual review process with 3rd parties and internal reviews and processes The Person An excellent understanding of the commercial mortgage, residential and commercial real estate sector A good knowledge and understanding of legal conveyancing Experience of working to tight deadlines Experience of working in a team Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point) Knowledge of TCF Good knowledge of compliance procedures within the mortgage industry. Advanced at the reading of financial accounts, valuations, business appraisals and credit searches. Analytical and pragmatic approach to underwriting Adaptable & flexible Excellent verbal and written communication skills Ability to work on own and as part of a team. Excellent planning and organisational skills Enthusiastic "can do" attitude Able to work under pressure and to tight deadlines Accuracy & attention to detail Professional, well presented Establishes effective working relationships at all levels Customer-focused approach Proactive & Self Driven The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Gradudate Human Resources Manager Severnside, Gloucestershire Hybrid (4 days in office) Full Time - Permanent We're looking for a HR Professional to join our Severnside dairy site. The Site HR Manager is responsible for the delivery of all aspects of the employee lifecycle from recruitment and onboarding, performance management through to employee exit. This is a great opportunity for someone who thrives in a fast-paced, manufacturing environment and enjoys being close to the operations. In this role the key responsibilities will include: To support the HR people agenda for site working with key stakeholders. To build commitment for HR initiatives across site. Effectively communicate people related initiatives and strategy to the site workforce. Drive compliance against people KPIs, such as absence and turnover, to track and determine progress in addressing gaps. Participate in the implementation of HR projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation. Deliver an engagement and wellbeing agenda and track progress against engagement action plans. Facilitate employee forums, focus groups and listening sessions. To collaborate with Centres of Excellence within the HR team including the ER team, recruitment and L&D teams. To work with the Reward team; implement and communicate incentive and recognition programmes ensuring that people understand the link between performance and reward/recognition. To act as a coach to management teams to improve the effectiveness of performance development. To ensure the performance management process is in place and operating effectively. Support and develop relevant stakeholder groups in the identification and development of talent and generate, review and deliver succession strategy. To build leadership capability, by providing managers with skills, tools and techniques to manage change and employee issues. To manage recruitment in line with workforce plans; regularly review headcount with Finance colleagues to ensure budgets are appropriately managed. Key skills & experience: CIPD qualified or relevant experience. Experience working within a manufacturing environment. Experience working in a business partner/matrix structure. Proven experience of leading HR project workstreams. Proven HR legislative understanding / knowledge and ability to apply this knowledge appropriately. Able to build trust, respect and openness. Benefits In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Contributory pension plan Life Assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store
Dec 05, 2025
Full time
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Gradudate Human Resources Manager Severnside, Gloucestershire Hybrid (4 days in office) Full Time - Permanent We're looking for a HR Professional to join our Severnside dairy site. The Site HR Manager is responsible for the delivery of all aspects of the employee lifecycle from recruitment and onboarding, performance management through to employee exit. This is a great opportunity for someone who thrives in a fast-paced, manufacturing environment and enjoys being close to the operations. In this role the key responsibilities will include: To support the HR people agenda for site working with key stakeholders. To build commitment for HR initiatives across site. Effectively communicate people related initiatives and strategy to the site workforce. Drive compliance against people KPIs, such as absence and turnover, to track and determine progress in addressing gaps. Participate in the implementation of HR projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation. Deliver an engagement and wellbeing agenda and track progress against engagement action plans. Facilitate employee forums, focus groups and listening sessions. To collaborate with Centres of Excellence within the HR team including the ER team, recruitment and L&D teams. To work with the Reward team; implement and communicate incentive and recognition programmes ensuring that people understand the link between performance and reward/recognition. To act as a coach to management teams to improve the effectiveness of performance development. To ensure the performance management process is in place and operating effectively. Support and develop relevant stakeholder groups in the identification and development of talent and generate, review and deliver succession strategy. To build leadership capability, by providing managers with skills, tools and techniques to manage change and employee issues. To manage recruitment in line with workforce plans; regularly review headcount with Finance colleagues to ensure budgets are appropriately managed. Key skills & experience: CIPD qualified or relevant experience. Experience working within a manufacturing environment. Experience working in a business partner/matrix structure. Proven experience of leading HR project workstreams. Proven HR legislative understanding / knowledge and ability to apply this knowledge appropriately. Able to build trust, respect and openness. Benefits In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Contributory pension plan Life Assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store
Ready to shape the future of AI-powered enterprise technology? We're seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, our powers seamless customer engagement in over 150 countries - and we're scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working - 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: We help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we're building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you'll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it's for someone who wants to shape, influence, and enable growth. You'll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that's transforming how the world connects through cloud and AI technologies. It's the perfect platform for a law firm-trained or in-house solicitor who's ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements - including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) - ideally 1-3 years' PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join? Join a company that's transforming how the world communicates. You'll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you're a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 05, 2025
Full time
Ready to shape the future of AI-powered enterprise technology? We're seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, our powers seamless customer engagement in over 150 countries - and we're scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working - 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: We help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we're building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you'll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it's for someone who wants to shape, influence, and enable growth. You'll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that's transforming how the world connects through cloud and AI technologies. It's the perfect platform for a law firm-trained or in-house solicitor who's ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements - including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) - ideally 1-3 years' PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join? Join a company that's transforming how the world communicates. You'll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you're a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
TDS Gift Cards is a leading platform solution for global Prepaid/Gift Card processing, distribution and program management. TDS is contracted to manage programs for Airbnb, Uber, Netflix, DoorDash, eBay, Meta and many others. TDS provides its digital partners turnkey solutions for monetizing and growing their revenue and brand via prepaid cards, pincode and digital solution programs through a digital commerce solution and major retailers and digital distributors across the globe. TDS develops unique prepaid card products and delivers them to consumers through a worldwide network of leading retailers and alternative distribution partners across 50+ countries. Headquartered in New York, NY, TDS has additional teams across the US, Mexico, Brazil, Australia, France, Japan, and the UK. The TDS culture and business has been built upon an entrepreneurial drive and created by experienced leaders and a team of people that thrive in a fast-paced, dynamic, creative and energetic environment. TDS is looking to complement this team with a Director, Global Business Development as described below. The Director, Business Development will identify opportunities and pitch TDS solutions to potential companies, primarily digital native brands, with the goal of providing them with any TDS suite of services that align with each prospect's needs. Key Responsibilities: Develop a solid understanding of the 6 primary TDS industry leading solutions (Global Processing, Global Issuance, Global Distribution, Global Hosted eCommerce, Global Growth Management, and our B2B Content Solution) Own the business development process. Identify potential new TDS partners from the continually evolving user acquisition marketing and payments models Manage prospect outreach and relationship cultivation Deliver sales presentations that educate prospective clients and partners on TDS's value proposition, roadmap, and partnership opportunities Determine a negotiation strategy and potential terms Act as the primary point of contact for all follow-up questions and negotiations Track all details leveraging the TDS CRM tool, Salesforce Identify global B2B partnership opportunities Partner with TDS leadership on the end stage of the business development process. Finalize and approve terms Request and traffic a long form partnership agreement in partnership with TDS legal. Review counter-proposals to the business terms and provide recommendations to TDS leadership Develop a 3 year sales forecast and provide to TDS finance team Provide cross-functional updates to the internal TDS stakeholders as needed (Ops, Legal, Finance) Manage and maintain TDS presentation materials as needed to effectively present TDS solutions. Meet regularly with the head of global TDS Client Strategy team as needed to discuss international BD opportunities by market Partner with TDS Marketing team to develop a marketing strategy (Paid Search, Original Content, Website Content, LinkedIn Outreach), with the goal of driving in-bound leads. Use a combination of creative and traditional sales tactics to secure qualified leads and exceed annual BD targets. Deliver BD presentations to prospective clients in-person when possible to enhance overall relationship Maintain alignment with any TDS sub-contractor partnerships (Processors, Issuers, etc) Be the face of TDS by attending and participating in industry events in order to build relationships, generate prospects, maintain expertise in the gift card industry, and establish yourself as an industry expert Identify opportunities to leverage the TDS platform to create new business opportunities Ongoing, recommend enhancements or additional solutions for the TDS platform to enhance overall TDS corporate development efforts Ensure that sales tactics align with the values, goals, and resources of our business Job Qualifications: 5+ years of gift card industry experience with 5+ years of business development, sales or marketing experience preferred Demonstrated track record of success in selling a suite of services to high-profile brands Self-motivated with a willingness to drive to identify and pursue new leads Proven ability to sell in both lead-driven and account-based sales methods, and navigate potential client organizations to connect with the decision maker or product owner Sales skills including written and oral communication, deal negotiation, analytical proficiency, self-motivation, flexibility, and creativity Remote position, travel up to 50% required 4 year college degree preferred About Ziff Davis Shopping Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include TDS Gift Cards, RetailMeNot, TechBargains and more. We also run VoucherCodes, one of the leading discount code brands in the UK. About Ziff Davis Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals - Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Ziff Davis Shopping offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ziff Davis Shopping is the place for you. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.
Dec 05, 2025
Full time
TDS Gift Cards is a leading platform solution for global Prepaid/Gift Card processing, distribution and program management. TDS is contracted to manage programs for Airbnb, Uber, Netflix, DoorDash, eBay, Meta and many others. TDS provides its digital partners turnkey solutions for monetizing and growing their revenue and brand via prepaid cards, pincode and digital solution programs through a digital commerce solution and major retailers and digital distributors across the globe. TDS develops unique prepaid card products and delivers them to consumers through a worldwide network of leading retailers and alternative distribution partners across 50+ countries. Headquartered in New York, NY, TDS has additional teams across the US, Mexico, Brazil, Australia, France, Japan, and the UK. The TDS culture and business has been built upon an entrepreneurial drive and created by experienced leaders and a team of people that thrive in a fast-paced, dynamic, creative and energetic environment. TDS is looking to complement this team with a Director, Global Business Development as described below. The Director, Business Development will identify opportunities and pitch TDS solutions to potential companies, primarily digital native brands, with the goal of providing them with any TDS suite of services that align with each prospect's needs. Key Responsibilities: Develop a solid understanding of the 6 primary TDS industry leading solutions (Global Processing, Global Issuance, Global Distribution, Global Hosted eCommerce, Global Growth Management, and our B2B Content Solution) Own the business development process. Identify potential new TDS partners from the continually evolving user acquisition marketing and payments models Manage prospect outreach and relationship cultivation Deliver sales presentations that educate prospective clients and partners on TDS's value proposition, roadmap, and partnership opportunities Determine a negotiation strategy and potential terms Act as the primary point of contact for all follow-up questions and negotiations Track all details leveraging the TDS CRM tool, Salesforce Identify global B2B partnership opportunities Partner with TDS leadership on the end stage of the business development process. Finalize and approve terms Request and traffic a long form partnership agreement in partnership with TDS legal. Review counter-proposals to the business terms and provide recommendations to TDS leadership Develop a 3 year sales forecast and provide to TDS finance team Provide cross-functional updates to the internal TDS stakeholders as needed (Ops, Legal, Finance) Manage and maintain TDS presentation materials as needed to effectively present TDS solutions. Meet regularly with the head of global TDS Client Strategy team as needed to discuss international BD opportunities by market Partner with TDS Marketing team to develop a marketing strategy (Paid Search, Original Content, Website Content, LinkedIn Outreach), with the goal of driving in-bound leads. Use a combination of creative and traditional sales tactics to secure qualified leads and exceed annual BD targets. Deliver BD presentations to prospective clients in-person when possible to enhance overall relationship Maintain alignment with any TDS sub-contractor partnerships (Processors, Issuers, etc) Be the face of TDS by attending and participating in industry events in order to build relationships, generate prospects, maintain expertise in the gift card industry, and establish yourself as an industry expert Identify opportunities to leverage the TDS platform to create new business opportunities Ongoing, recommend enhancements or additional solutions for the TDS platform to enhance overall TDS corporate development efforts Ensure that sales tactics align with the values, goals, and resources of our business Job Qualifications: 5+ years of gift card industry experience with 5+ years of business development, sales or marketing experience preferred Demonstrated track record of success in selling a suite of services to high-profile brands Self-motivated with a willingness to drive to identify and pursue new leads Proven ability to sell in both lead-driven and account-based sales methods, and navigate potential client organizations to connect with the decision maker or product owner Sales skills including written and oral communication, deal negotiation, analytical proficiency, self-motivation, flexibility, and creativity Remote position, travel up to 50% required 4 year college degree preferred About Ziff Davis Shopping Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include TDS Gift Cards, RetailMeNot, TechBargains and more. We also run VoucherCodes, one of the leading discount code brands in the UK. About Ziff Davis Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals - Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Ziff Davis Shopping offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ziff Davis Shopping is the place for you. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
Dec 05, 2025
Full time
Senior Customer Success Manager, Enterprise, Actimize United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom Company: NICE Actimize At NICE, we don't just meet challenges-we redefine them. We're driven by ambition, powered by innovation, and committed to making a meaningful impact. Our team of NICErs brings passion and excellence to everything they do. If you're ready to lead with purpose and elevate customer success to new heights, we want you on our team. About the Role As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. You'll serve as a trusted advisor to our enterprise clients, ensuring they achieve their business goals while championing their voice within our organization. This role also leads the renewal strategy and contributes to growth through retention and expansion opportunities. Key Responsibilities Strategic Account Leadership: Own post-sales relationships for a portfolio of high-value clients, acting as the primary point of contact and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct executive business reviews to align solution outcomes with customer objectives. Cross-Functional Collaboration: Partner with Sales, Product, Support, and Delivery teams to ensure seamless execution of client initiatives and proactive issue resolution. Renewal & Retention Strategy: Drive timely contract renewals, manage commercial discussions, and ensure continuity of service and long term customer satisfaction. Insight & Intelligence: Maintain detailed account profiles and health metrics to inform strategic decisions and identify growth opportunities. Customer Advocacy: Facilitate reference requests, case studies, and feedback loops to amplify customer success stories and inform internal improvements. Operational Excellence: Lead responses to client assessments, RFPs, and due diligence inquiries with precision and professionalism. What You Bring solution-oriented mindset with a passion for customer success and continuous improvement. Exceptional communication and stakeholder management skills, with the ability to influence at all levels. Proven experience in building and nurturing strategic relationships across complex organizations. Minimum Bachelor's degree in Business, Finance, Computer Science, or a related field. 5+ years of experience in customer success, account management, or software delivery-preferably in a SaaS or enterprise software environment. Familiarity with AML/Fraud domains and regulatory technology is a strong advantage. Experience in program/project management and a technical background is beneficial. Multilingual capabilities, especially in European languages, are a plus. Why NICE Actimize? Join a global leader in financial crime, risk, and compliance solutions. Be part of a team that's shaping the future of financial integrity and customer success across the EMEA region. What's in it for you? Learn more about the Benefits at NICE. Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Hybrid About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 9244 Reporting into: Director, Customer Success Manager, Enterprise, Actimize
FP&A Manager London - Hybrid £70,000 + Benefits For an international NGO based in London, we are recruiting a permanent FP&A Manager. Reporting to the Global Head of Finance, this role will oversee all business and commercial reporting, including business planning, budgeting, forecasting and KPIs, as well as the financial reporting, balance sheet, cash and reserves reporting and reconciliations. The role will have a lead input in the year-end close and preparation of the Annual Report and Audit process and will lead the finance business partnering team of two. Main Duties: Lead month-end close and production of month-end business, commercial and MI reporting Deliver insightful reporting into the business and commercial performance by partnering key stakeholders and supporting the leadership decision-making Lead the Business Planning and annual budgeting processes, preparing packs and presentations for the Executive Committee, Board Finance Committee and Council Lead the forecasting process, ensuring their integrity Support the development of finance reporting using Power BI, to embed KPIs measuring finance performance Prepare presentations for the Exco and Council meetings around business planning, budgeting and forecasting packs Provide effective and robust challenge to ensure operational, commercial and financial targets are achieved Prepare the consolidated cashflow, balance sheet and reserves (including restricted funding) Oversee ledger integrity via monthly and year-end reporting processes and the reconciliation of reporting and balance sheet accounts Oversee the statutory reporting including charity VAT and Gift Aid Support the annual statutory accounts for the main charity and trading subsidiary and the annual audit through to sign-off of Annual Report and Financial Statements Lead, develop and mentor the business partnering team of two. What will you bring to this role? ACCA, CIMA, or ACA qualified from Practice, Commercial and or Non-Profits Excellent staff leadership and team management skills Experienced in leading a business partnering and MI service to a wide range of teams and senior stakeholders Excellent analytical skills and ability to present insightful, engaging information Ideally experience of Sun Systems including Q&A reporting Power BI and other data modelling and reporting experience Experience within the NGO / restricted income space Strong experience ideally with year-end statutory close processes including Audit and Annual Report production As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Dec 05, 2025
Full time
FP&A Manager London - Hybrid £70,000 + Benefits For an international NGO based in London, we are recruiting a permanent FP&A Manager. Reporting to the Global Head of Finance, this role will oversee all business and commercial reporting, including business planning, budgeting, forecasting and KPIs, as well as the financial reporting, balance sheet, cash and reserves reporting and reconciliations. The role will have a lead input in the year-end close and preparation of the Annual Report and Audit process and will lead the finance business partnering team of two. Main Duties: Lead month-end close and production of month-end business, commercial and MI reporting Deliver insightful reporting into the business and commercial performance by partnering key stakeholders and supporting the leadership decision-making Lead the Business Planning and annual budgeting processes, preparing packs and presentations for the Executive Committee, Board Finance Committee and Council Lead the forecasting process, ensuring their integrity Support the development of finance reporting using Power BI, to embed KPIs measuring finance performance Prepare presentations for the Exco and Council meetings around business planning, budgeting and forecasting packs Provide effective and robust challenge to ensure operational, commercial and financial targets are achieved Prepare the consolidated cashflow, balance sheet and reserves (including restricted funding) Oversee ledger integrity via monthly and year-end reporting processes and the reconciliation of reporting and balance sheet accounts Oversee the statutory reporting including charity VAT and Gift Aid Support the annual statutory accounts for the main charity and trading subsidiary and the annual audit through to sign-off of Annual Report and Financial Statements Lead, develop and mentor the business partnering team of two. What will you bring to this role? ACCA, CIMA, or ACA qualified from Practice, Commercial and or Non-Profits Excellent staff leadership and team management skills Experienced in leading a business partnering and MI service to a wide range of teams and senior stakeholders Excellent analytical skills and ability to present insightful, engaging information Ideally experience of Sun Systems including Q&A reporting Power BI and other data modelling and reporting experience Experience within the NGO / restricted income space Strong experience ideally with year-end statutory close processes including Audit and Annual Report production As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
