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Technical Support Specialist Brompton Technology Limited Full-Time Contract
Production Futures Limited Barnet, London
Salary: Competitive, dependent on experience Working hours: Full time Contract: Permanent Location: London, United Kingdom Brompton Technology is the market leader in LED video processing for the most demanding applications, used on the world's biggest live events and for virtual production used on films and television. We design products that are platforms for software and that can gain new features over their working life - always with a focus on image quality, breadth of functionality, ease of use and reliability. We also look ahead to anticipate what will be required from the LED screens of the future. This has led to exciting developments such as our Tessera G1 - the most powerful receiver card ever made for an LED panel and a platform for innovation. We are a global team with a keen interest in the products we create and in innovation that addresses real needs. In everything we do, we aim to deliver the best-possible quality and the best-possible service. You should be similarly interested in the work involved and be able to adapt to changing priorities in a growing, dynamic industry. Brompton offers a friendly, flexible and supportive working environment where you'll become part of a passionate team carving distinct roles for themselves in different parts of the world as we bring original, groundbreaking products and technology to market. Job Summary Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive. Key Responsibilities Responding to technical support enquiries for Brompton products via phone or email Conducting service tasks, generating documentation and assisting with RMA's when needed Assisting customers with system designs and configuration for specific projects On-site support for major projects worldwide, including out-of-hours support Demonstrating products to potential customers and occasionally acting in a technical sales capacity Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide Essential Skills and Qualifications We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch. Strong problem solving capabilities and the tenacity to work through complex challenges Excellent written and verbal communication skills Thrive on interacting with people and working together to find solutions A basic understanding of electronics and electrical theory Good IT skills and a level of comfort working with both Windows and OSX operating systems The ability to prioritise appropriately when balancing multiple tasks The capacity to remain calm when working under pressure A commitment to maintaining consistently high quality outcomes A valid passport and a willingness to travel Experience in an equivalent technical support role A qualification in electronics, IT, or a related scientific field Experience working or assisting in a live production environment Experience working with or using video equipment, in particular LED video panels and digital content Experience of creating technical documentation (technical bulletins, how to guides etc) A working knowledge of CAD or drawing applications Written or verbal ability in foreign languages A further or higher qualification in electronics, IT or a related scientific field Brompton Technology is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Jan 16, 2026
Full time
Salary: Competitive, dependent on experience Working hours: Full time Contract: Permanent Location: London, United Kingdom Brompton Technology is the market leader in LED video processing for the most demanding applications, used on the world's biggest live events and for virtual production used on films and television. We design products that are platforms for software and that can gain new features over their working life - always with a focus on image quality, breadth of functionality, ease of use and reliability. We also look ahead to anticipate what will be required from the LED screens of the future. This has led to exciting developments such as our Tessera G1 - the most powerful receiver card ever made for an LED panel and a platform for innovation. We are a global team with a keen interest in the products we create and in innovation that addresses real needs. In everything we do, we aim to deliver the best-possible quality and the best-possible service. You should be similarly interested in the work involved and be able to adapt to changing priorities in a growing, dynamic industry. Brompton offers a friendly, flexible and supportive working environment where you'll become part of a passionate team carving distinct roles for themselves in different parts of the world as we bring original, groundbreaking products and technology to market. Job Summary Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world's largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive. Key Responsibilities Responding to technical support enquiries for Brompton products via phone or email Conducting service tasks, generating documentation and assisting with RMA's when needed Assisting customers with system designs and configuration for specific projects On-site support for major projects worldwide, including out-of-hours support Demonstrating products to potential customers and occasionally acting in a technical sales capacity Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide Essential Skills and Qualifications We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch. Strong problem solving capabilities and the tenacity to work through complex challenges Excellent written and verbal communication skills Thrive on interacting with people and working together to find solutions A basic understanding of electronics and electrical theory Good IT skills and a level of comfort working with both Windows and OSX operating systems The ability to prioritise appropriately when balancing multiple tasks The capacity to remain calm when working under pressure A commitment to maintaining consistently high quality outcomes A valid passport and a willingness to travel Experience in an equivalent technical support role A qualification in electronics, IT, or a related scientific field Experience working or assisting in a live production environment Experience working with or using video equipment, in particular LED video panels and digital content Experience of creating technical documentation (technical bulletins, how to guides etc) A working knowledge of CAD or drawing applications Written or verbal ability in foreign languages A further or higher qualification in electronics, IT or a related scientific field Brompton Technology is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Senior Business Development Lead, Beverages
Carbery Walters Ash, Buckinghamshire
Senior Business Development Manager (Beverage) page is loaded Senior Business Development Manager (Beverage)locations: UK - High Wycombe, Buckinghamshire: NL - Netherlandstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100981 Job Title: Senior Business Development Manager Beverages Department: Commercial Location: European based remote role Reporting To: VP Commercial, Europe Company Overview Synergy Flavours, a division of the Carbery Group, is a global leader in flavourings, extracts, and essences. With locations in 8 countries and customers in over 50 countries, we combine innovation, sensory science, and application expertise to deliver high-quality taste solutions across the food and beverage industry. Guided by our purpose of enriching lives, we help our customers meet evolving consumer needs, whether through sugar reduction, clean label innovation, or enhanced nutritional profiles, while fostering sustainability and collaboration. Your Role in Synergy's Success As a Senior Business Development Manager Beverages, you will be responsible for accelerating revenue growth across existing and new customer accounts within the Beverages Category. This role combines strategic account development with a strong commercial execution, focusing on increasing market share through data-driven decision-making and a customer centric approach that delivers measurable business outcomes.You will work cross-functionally with Category Marketing and R&D to deliver tailored flavour solutions that meet our customer evolving needs. Success in this role requires a results-driven mindset, strong commercial acumen, and the ability to build trust-based relationships that deliver long-term value. How You Will Contribute: As a Senior Business Development Manager Beverages, you will: Own and grow a portfolio of key accounts across the UK and mainland Europe. Develop and execute strategic account plans with clear commercial goals. Build strong, trust-based relationships with customers, becoming a go-to advisor for flavour solutions. Coach and lead Beverages teams across regions and countries, fostering high performance, collaboration, and delivery of strategic objectives through strong leadership and continuous support. Lead sales strategy and execution for the assigned category, aligned with market trends and customer needs. Identify and convert new business opportunities to drive revenue and margin growth. Collaborate with Marketing and R&D to shape and promote category-specific offerings. Drive customer acquisition and retention through compelling, insight-led proposals. Champion cross-selling across Synergy's full flavour and technology portfolio to maximise account value. Represent Synergy at trade shows and industry events to build brand presence and gather market intelligence. Build, manage and drive a robust sales pipeline; deliver accurate forecasts and performance reporting. Monitor category and customer performance, adjusting strategies to meet commercial targets. Act as a connector across commercial, Category marketing, and technical teams to ensure alignment and execution. Anticipate market needs and important changes to mitigate risk and capitalise on opportunities. Key Ingredients for Success Essential requirements: Minimum 7 years' experience in the flavour or food ingredients industry, with strong exposure to the Beverages segment. Ability to develop and execute long-term customer growth plans aligned with category strategy. Experience managing commercial budgets and tracking performance against growth KPIs. Proven ability to lead cross-functional initiatives and influence across commercial, R&D, and technical teams. Excellent communication, negotiation, and presentation skills, with the ability to influence at all levels. Flexibility to travel up to 50% of the time, depending on business needs and customer requests. Desirable Requirements: Degree in Food Science, Business, Marketing, or a related field. Experience managing accounts across multiple markets or regions. Experience working across both B2B and B2C environments. Familiarity with CRM platforms and sales reporting tools. Key Lominger Competencies for excellence Drive for results Action Oriented Interpersonal Savvy Customer Focus Priority Setting Negotiating
Jan 16, 2026
Full time
Senior Business Development Manager (Beverage) page is loaded Senior Business Development Manager (Beverage)locations: UK - High Wycombe, Buckinghamshire: NL - Netherlandstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100981 Job Title: Senior Business Development Manager Beverages Department: Commercial Location: European based remote role Reporting To: VP Commercial, Europe Company Overview Synergy Flavours, a division of the Carbery Group, is a global leader in flavourings, extracts, and essences. With locations in 8 countries and customers in over 50 countries, we combine innovation, sensory science, and application expertise to deliver high-quality taste solutions across the food and beverage industry. Guided by our purpose of enriching lives, we help our customers meet evolving consumer needs, whether through sugar reduction, clean label innovation, or enhanced nutritional profiles, while fostering sustainability and collaboration. Your Role in Synergy's Success As a Senior Business Development Manager Beverages, you will be responsible for accelerating revenue growth across existing and new customer accounts within the Beverages Category. This role combines strategic account development with a strong commercial execution, focusing on increasing market share through data-driven decision-making and a customer centric approach that delivers measurable business outcomes.You will work cross-functionally with Category Marketing and R&D to deliver tailored flavour solutions that meet our customer evolving needs. Success in this role requires a results-driven mindset, strong commercial acumen, and the ability to build trust-based relationships that deliver long-term value. How You Will Contribute: As a Senior Business Development Manager Beverages, you will: Own and grow a portfolio of key accounts across the UK and mainland Europe. Develop and execute strategic account plans with clear commercial goals. Build strong, trust-based relationships with customers, becoming a go-to advisor for flavour solutions. Coach and lead Beverages teams across regions and countries, fostering high performance, collaboration, and delivery of strategic objectives through strong leadership and continuous support. Lead sales strategy and execution for the assigned category, aligned with market trends and customer needs. Identify and convert new business opportunities to drive revenue and margin growth. Collaborate with Marketing and R&D to shape and promote category-specific offerings. Drive customer acquisition and retention through compelling, insight-led proposals. Champion cross-selling across Synergy's full flavour and technology portfolio to maximise account value. Represent Synergy at trade shows and industry events to build brand presence and gather market intelligence. Build, manage and drive a robust sales pipeline; deliver accurate forecasts and performance reporting. Monitor category and customer performance, adjusting strategies to meet commercial targets. Act as a connector across commercial, Category marketing, and technical teams to ensure alignment and execution. Anticipate market needs and important changes to mitigate risk and capitalise on opportunities. Key Ingredients for Success Essential requirements: Minimum 7 years' experience in the flavour or food ingredients industry, with strong exposure to the Beverages segment. Ability to develop and execute long-term customer growth plans aligned with category strategy. Experience managing commercial budgets and tracking performance against growth KPIs. Proven ability to lead cross-functional initiatives and influence across commercial, R&D, and technical teams. Excellent communication, negotiation, and presentation skills, with the ability to influence at all levels. Flexibility to travel up to 50% of the time, depending on business needs and customer requests. Desirable Requirements: Degree in Food Science, Business, Marketing, or a related field. Experience managing accounts across multiple markets or regions. Experience working across both B2B and B2C environments. Familiarity with CRM platforms and sales reporting tools. Key Lominger Competencies for excellence Drive for results Action Oriented Interpersonal Savvy Customer Focus Priority Setting Negotiating
Agricultural Area Sales Manager
Ernest Doe & Sons Limited Southmoor, Oxfordshire
Reporting directly to the Branch & Sales Manager, you will be responsible for the sale of Agricultural Machinery, both new and used including its associated equipment in a designated area. Your role will be to visit customers and maximize sales opportunities for the department in a courteous and effective manner. Responsibilities & Qualifications Good, sound knowledge of the Agricultural industry and its equipment Proven sales, service or parts experience within this sector Achieve Sales Performance targets as set out by direct line manager Represent the Dealership and portfolio of brands to customers in defined sales area Maintain up-to-date product knowledge Attend customer-focused events Ensure products are delivered to customers in line with brand and company guidelines and the customer experience is first class Build strong and loyal relationships with customers within the sales area Excellent customer service skills both face to face and over the telephone Target driven with the ability to upsell to achieve and exceed targets Be self-motivated and able to work under own initiative Have the ability to influence and persuade and be able to close a deal Have the ability where necessary to demonstrate equipment A full driving licence is required Administratively organised Job Categories: Sales Department Job Type: Permanent, Full Time Job Location: Fyfield Ref No: WS2232 Additional Information Start Date: Immediate, but subject to successful candidate's notice period Hours: 42.5 hours per week - 8am to 5.30pm Monday to Friday (1-hour unpaid lunch). Additional hours as required which may include weekends as per rota especially during peak periods e.g. Harvest Pay: Competitive, dependent upon experience plus commission and company car Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary) Apply For This Job Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.
Jan 16, 2026
Full time
Reporting directly to the Branch & Sales Manager, you will be responsible for the sale of Agricultural Machinery, both new and used including its associated equipment in a designated area. Your role will be to visit customers and maximize sales opportunities for the department in a courteous and effective manner. Responsibilities & Qualifications Good, sound knowledge of the Agricultural industry and its equipment Proven sales, service or parts experience within this sector Achieve Sales Performance targets as set out by direct line manager Represent the Dealership and portfolio of brands to customers in defined sales area Maintain up-to-date product knowledge Attend customer-focused events Ensure products are delivered to customers in line with brand and company guidelines and the customer experience is first class Build strong and loyal relationships with customers within the sales area Excellent customer service skills both face to face and over the telephone Target driven with the ability to upsell to achieve and exceed targets Be self-motivated and able to work under own initiative Have the ability to influence and persuade and be able to close a deal Have the ability where necessary to demonstrate equipment A full driving licence is required Administratively organised Job Categories: Sales Department Job Type: Permanent, Full Time Job Location: Fyfield Ref No: WS2232 Additional Information Start Date: Immediate, but subject to successful candidate's notice period Hours: 42.5 hours per week - 8am to 5.30pm Monday to Friday (1-hour unpaid lunch). Additional hours as required which may include weekends as per rota especially during peak periods e.g. Harvest Pay: Competitive, dependent upon experience plus commission and company car Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary) Apply For This Job Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.
Enterprise Account Executive - EU (UK)
Zilliz, Inc. Wandsworth, London
Zilliz is a fast-growing startup developing the industry's leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. About the Role Zilliz is seeking a skilled and experienced Account Executive to assist with expanding our EMEA sales efforts. Our Sales Team at Zilliz is committed to promoting growth through innovative and strategic partnerships with our clients. We aim to assist businesses in thriving by providing solutions to the world’s most challenging issues. As an Account Executive, you will inspire and guide customers on their data journey, resulting in more collaborative and productive organizations. Your role in the company is integral, as you can collaborate closely with business leaders to strategically develop your territory. With your passion for technology and determination to succeed, you will aid businesses in realizing their full potential through the strength of Zilliz. What you will do Proactively prospecting for new customers via email, social media, cold-calling and events Collaborating with Marketing, Customer Success and SDRs to generate sales pipeline Fielding inbound leads to qualify and create qualified opportunities Using a solution selling approach to help customers identify, quantify and address their business problems with Zilliz' value proposition Orchestrating and working with teams to provide the optimal customer experience Leveraging the MEDDIC sales methodology to manage the sales process Engaging existing customers to drive product adoption and identify new growth strategies Successfully negotiating and closing complex enterprise sales deals Evangelizing the value of Zilliz and key differentiators to help customers quantify the impact to business priorities Consistently delivering an accurate ACV/TCV forecast Being an awesome teammate that encourages and inspires the broader team to deliver results What we are looking for A self-starter attitude who truly enjoys working in a fast-paced, innovative startup environment Innate ability to persevere and recover quickly from setbacks with a never give up attitude A passion for open-source and AI/ML products 5+ years of total sales experience in SaaS/PaaS or Big Data companies You have previously worked in an early-stage company and know how to navigate within a fast-growing organization Consistent track record of exceeding sales quotas Prior customer relationships with CIOs and executive decision-makers Experience selling $250K+ ACV deals to cloud/digital native companies and AI startups Hunger to deliver exceptional results Humility to be self-critical, seek out coaching and embrace a growth mindset Demonstration of high EQ internally with teammates and externally with customers Bachelor’s Degree Experience with Open Source Milvus Vector Database is nice to have Benefits Competitive compensation (cash + equity) Medical, dental, and vision insurance Paid time off, including vacation, sick leave, and global well-being days Zilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Jan 16, 2026
Full time
Zilliz is a fast-growing startup developing the industry's leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. About the Role Zilliz is seeking a skilled and experienced Account Executive to assist with expanding our EMEA sales efforts. Our Sales Team at Zilliz is committed to promoting growth through innovative and strategic partnerships with our clients. We aim to assist businesses in thriving by providing solutions to the world’s most challenging issues. As an Account Executive, you will inspire and guide customers on their data journey, resulting in more collaborative and productive organizations. Your role in the company is integral, as you can collaborate closely with business leaders to strategically develop your territory. With your passion for technology and determination to succeed, you will aid businesses in realizing their full potential through the strength of Zilliz. What you will do Proactively prospecting for new customers via email, social media, cold-calling and events Collaborating with Marketing, Customer Success and SDRs to generate sales pipeline Fielding inbound leads to qualify and create qualified opportunities Using a solution selling approach to help customers identify, quantify and address their business problems with Zilliz' value proposition Orchestrating and working with teams to provide the optimal customer experience Leveraging the MEDDIC sales methodology to manage the sales process Engaging existing customers to drive product adoption and identify new growth strategies Successfully negotiating and closing complex enterprise sales deals Evangelizing the value of Zilliz and key differentiators to help customers quantify the impact to business priorities Consistently delivering an accurate ACV/TCV forecast Being an awesome teammate that encourages and inspires the broader team to deliver results What we are looking for A self-starter attitude who truly enjoys working in a fast-paced, innovative startup environment Innate ability to persevere and recover quickly from setbacks with a never give up attitude A passion for open-source and AI/ML products 5+ years of total sales experience in SaaS/PaaS or Big Data companies You have previously worked in an early-stage company and know how to navigate within a fast-growing organization Consistent track record of exceeding sales quotas Prior customer relationships with CIOs and executive decision-makers Experience selling $250K+ ACV deals to cloud/digital native companies and AI startups Hunger to deliver exceptional results Humility to be self-critical, seek out coaching and embrace a growth mindset Demonstration of high EQ internally with teammates and externally with customers Bachelor’s Degree Experience with Open Source Milvus Vector Database is nice to have Benefits Competitive compensation (cash + equity) Medical, dental, and vision insurance Paid time off, including vacation, sick leave, and global well-being days Zilliz is an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Purchasing Manager (The Ritz-Carlton, Turks & Caicos)
Chartered Institute of Procurement and Supply (CIPS)
Job Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Job Summary Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. Candidate Profile Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years' experience in Purchasing or a related field. Core Work Activities Managing Work, Projects, Policies, and Standards for Purchasing Across Departments Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Delegates and enforces first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Ensures all LSOP's are adhered to by all employees. Receives and inspects all deliveries. Maintains an accurate controllable log and beverage perpetual. Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensure disciplinary situations are addressed in timely fashion and with consistency. Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Anlayses information and evaluating results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities (Repeat) Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. About the Team At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next . click apply for full job details
Jan 16, 2026
Full time
Job Description At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Job Summary Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. Candidate Profile Education and Experience 4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years' experience in Purchasing or a related field. Core Work Activities Managing Work, Projects, Policies, and Standards for Purchasing Across Departments Generates and provides accurate and timely results in the form of reports, presentations, etc. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Assures sanitation compliance. Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. Orders all food and beverage based on business needs. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. Delegates and enforces first in/first out inventory rotation for all storeroom products. Maintains sanitation and safety standards as specified in the brand guidelines. Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. Uses existing computer programs to perform daily and period end food and beverage costs. Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. Calculates figures for food and beverage inventory. Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. Ensures all LSOP's are adhered to by all employees. Receives and inspects all deliveries. Maintains an accurate controllable log and beverage perpetual. Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations Demonstrates knowledge of job-relevant issues, products, systems, and processes. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensure disciplinary situations are addressed in timely fashion and with consistency. Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Anlayses information and evaluating results to choose the best solution and solve problems. Interacts with kitchen staff, vendors and Executive Chef. Uses existing computer programs effectively to post invoices, update items and costs. Attends and participates in all pertinent meetings. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities (Repeat) Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. About the Team At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next . click apply for full job details
CDS Global
Business Development Manager
CDS Global Market Harborough, Leicestershire
Salary OTE of £80k+ / Hybrid/remote CDS Global is a prominent technology-driven outsourcing provider with operations in the UK and the USA. Position Overview The Business Development Manager will identify, qualify and secure new business opportunities for targeted markets including media, memberships and not-for-profit in the UK and throughout Europe and Asia. They will foster strategic partnerships and cultivate close relationships with c-level contacts, driving revenue growth through solution selling our range of products and services. They will work in partnership with our growing sales and marketing teams here in the UK and the US, to develop and implement effective sales strategies. Close collaboration with senior executives and the onboarding teams is critical for alignment with company goals and objectives and to ensure a smooth client transition. Main Responsibilities and Duties Develop and implement effective sales strategies Identify and qualify new sales opportunities through market research, networking and outreach Engage with potential clients to understand their needs and present tailored SaaS solutions Maintain a robust sales pipeline for the diversified markets and ensure a steady flow of qualified leads in the CRM Stay updated on product developments, industry trends, and emerging technologies Identify new business opportunities, including new markets, new clients, new partnerships or new products and services Build relationships with new clients, gauging their needs and developing proposals to address these needs Pitch sales and products to new clients Attend conferences and events to develop the sales pipeline and relationships with industry partners and staying up to date with new trends Create sales forecasts and actively working towards reaching them Possess a strong understanding of the company s products, the competition in the industry and positioning Collaborate with the marketing and design teams to ensure materials are available to support sales efforts Presentations to prospective clients Qualifications / key skills required Comprehensive understanding of solution selling and the associated sales processes and strategies Familiarity with SaaS solutions, cloud technologies, and integrations Strong ability to build and maintain relationships with clients Expertise in negotiating contracts and closing deals Exceptional verbal and written communication skills to effectively convey value propositions Capability to analyse market trends, customer needs, and sales metrics Proficiency in identifying and pursuing new business opportunities Ability to pitch technology solutions convincingly to diverse audiences Experience in managing sales projects and coordinating with cross-functional teams Ability to quickly adapt to new products, markets, and sales strategies Proven track record in technology sales or relevant experience SaaS sales An understanding of the SaaS industry and market conditions Proficient in using CRM software to manage sales pipelines and customer relationships Demonstrated ability to meet and exceed sales targets and KPIs Driven to achieve goals with minimal supervision Creative in finding solutions to meet new clients needs and overcome sales challenges Bachelor s Degree in Business, Marketing, or related field. An MBA or equivalent advanced degree is desirable BENEFITS: 25 days holiday plus Bank Holidays plus Birthday off Employee Assistance Programme Wellbeing Programme with access to tools and initiatives Mental Health First Aiders Onsite gym, shower, games room Insurance Schemes Employee Recognition Schemes Recommend a Friend Scheme And many more At CDS Global, our mission, vision, and values aren t just statements on a wall they guide everything we do, and we re proud to share them with every potential team member: MISSION - Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve. VISION - Be recognised as the trusted world leader in intelligent solutions seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavours. VALUES - Integrity, Innovative, Excellence, Collaborative, Curiosity, Compassionate
Jan 15, 2026
Full time
Salary OTE of £80k+ / Hybrid/remote CDS Global is a prominent technology-driven outsourcing provider with operations in the UK and the USA. Position Overview The Business Development Manager will identify, qualify and secure new business opportunities for targeted markets including media, memberships and not-for-profit in the UK and throughout Europe and Asia. They will foster strategic partnerships and cultivate close relationships with c-level contacts, driving revenue growth through solution selling our range of products and services. They will work in partnership with our growing sales and marketing teams here in the UK and the US, to develop and implement effective sales strategies. Close collaboration with senior executives and the onboarding teams is critical for alignment with company goals and objectives and to ensure a smooth client transition. Main Responsibilities and Duties Develop and implement effective sales strategies Identify and qualify new sales opportunities through market research, networking and outreach Engage with potential clients to understand their needs and present tailored SaaS solutions Maintain a robust sales pipeline for the diversified markets and ensure a steady flow of qualified leads in the CRM Stay updated on product developments, industry trends, and emerging technologies Identify new business opportunities, including new markets, new clients, new partnerships or new products and services Build relationships with new clients, gauging their needs and developing proposals to address these needs Pitch sales and products to new clients Attend conferences and events to develop the sales pipeline and relationships with industry partners and staying up to date with new trends Create sales forecasts and actively working towards reaching them Possess a strong understanding of the company s products, the competition in the industry and positioning Collaborate with the marketing and design teams to ensure materials are available to support sales efforts Presentations to prospective clients Qualifications / key skills required Comprehensive understanding of solution selling and the associated sales processes and strategies Familiarity with SaaS solutions, cloud technologies, and integrations Strong ability to build and maintain relationships with clients Expertise in negotiating contracts and closing deals Exceptional verbal and written communication skills to effectively convey value propositions Capability to analyse market trends, customer needs, and sales metrics Proficiency in identifying and pursuing new business opportunities Ability to pitch technology solutions convincingly to diverse audiences Experience in managing sales projects and coordinating with cross-functional teams Ability to quickly adapt to new products, markets, and sales strategies Proven track record in technology sales or relevant experience SaaS sales An understanding of the SaaS industry and market conditions Proficient in using CRM software to manage sales pipelines and customer relationships Demonstrated ability to meet and exceed sales targets and KPIs Driven to achieve goals with minimal supervision Creative in finding solutions to meet new clients needs and overcome sales challenges Bachelor s Degree in Business, Marketing, or related field. An MBA or equivalent advanced degree is desirable BENEFITS: 25 days holiday plus Bank Holidays plus Birthday off Employee Assistance Programme Wellbeing Programme with access to tools and initiatives Mental Health First Aiders Onsite gym, shower, games room Insurance Schemes Employee Recognition Schemes Recommend a Friend Scheme And many more At CDS Global, our mission, vision, and values aren t just statements on a wall they guide everything we do, and we re proud to share them with every potential team member: MISSION - Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve. VISION - Be recognised as the trusted world leader in intelligent solutions seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavours. VALUES - Integrity, Innovative, Excellence, Collaborative, Curiosity, Compassionate
Kingsley Healthcare
Customer Relations Manager
Kingsley Healthcare
About the role As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. This role involves a blend of customer service, sales, and relationship management to deliver an outstanding experience for residents and their loved ones. You will guide new residents through their transition into our care, from initial contact and home tours to supporting them as they settle in. As the confident public face of the home, you will lead local marketing efforts, proactively develop positive relationships with the community and key stakeholders, and act as the primary point of contact for residents and their families. Your focus will be on enhancing every aspect of the resident experience, including mealtimes, activities, and community engagement. Reports to: Care Home Manager Key duties and responsibilities Resident and Family Engagement: Build and maintain strong relationships with residents and their families. Act as a primary point of contact for inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues. Admissions and Tours: Coordinate and conduct facility tours for prospective residents and their families. Provide information on services, amenities, and care options available, and guide them through the admission process. Assessment and Needs Identification: Work closely with residents and families to assess individual needs and preferences. Collaborate with the care team to develop personalized care plans that align with residents' goals and expectations. Communication and Outreach: Develop and implement communication strategies to keep residents and families informed about community events, activities, and updates. Utilize various channels such as newsletters, social media, and community events to enhance engagement. Satisfaction Monitoring: Regularly gather feedback from residents and families through surveys, interviews, and meetings. Analyse feedback to identify trends, areas for improvement, and opportunities to enhance the overall resident experience. Conflict Resolution: Address and resolve conflicts or concerns raised by residents or families in a timely and compassionate manner. Act as a liaison between residents, families, and internal departments to ensure effective communication and resolution of issues. Sales and Marketing Support: Collaborate with the marketing team to develop marketing materials, promotional campaigns, and outreach strategies to attract new residents and families. Participate in marketing events and community outreach initiatives to promote the care home's services and reputation. Data Management and Reporting: Maintain accurate records of resident inquiries, admissions, and interactions using CRM software or database systems. Generate regular reports on key performance indicators, including occupancy rates, customer satisfaction scores, and referral sources. Skills and attributes Proven experience in customer service, sales, or relationship management, ideally within healthcare or senior living sectors. Strong interpersonal skills, with the ability to empathise, communicate effectively, and build rapport with residents, families, and staff. Excellent organisational abilities, attention to detail, and capability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite and CRM software. Knowledge of regulatory requirements and industry standards in senior care is desirable. Demonstrable marketing experience, not necessarily within a care home setting. Proven ability to organise community events, showcasing creativity, attention to detail, effective budgeting, and successful implementation. Strong people skills, with the confidence to engage with a diverse range of individuals, from residents and families to business leaders and politicians. A team player who can inspire colleagues to maintain high standards and enhance resident wellbeing. Education and qualification • Qualification in healthcare administration, business management, or related field preferred. What will you gain? The satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we provide to our residents. Ample opportunities to learn and develop your skills, with access to training and development programs. A supportive work environment with established procedures and processes to ensure your success.
Jan 15, 2026
Full time
About the role As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. This role involves a blend of customer service, sales, and relationship management to deliver an outstanding experience for residents and their loved ones. You will guide new residents through their transition into our care, from initial contact and home tours to supporting them as they settle in. As the confident public face of the home, you will lead local marketing efforts, proactively develop positive relationships with the community and key stakeholders, and act as the primary point of contact for residents and their families. Your focus will be on enhancing every aspect of the resident experience, including mealtimes, activities, and community engagement. Reports to: Care Home Manager Key duties and responsibilities Resident and Family Engagement: Build and maintain strong relationships with residents and their families. Act as a primary point of contact for inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues. Admissions and Tours: Coordinate and conduct facility tours for prospective residents and their families. Provide information on services, amenities, and care options available, and guide them through the admission process. Assessment and Needs Identification: Work closely with residents and families to assess individual needs and preferences. Collaborate with the care team to develop personalized care plans that align with residents' goals and expectations. Communication and Outreach: Develop and implement communication strategies to keep residents and families informed about community events, activities, and updates. Utilize various channels such as newsletters, social media, and community events to enhance engagement. Satisfaction Monitoring: Regularly gather feedback from residents and families through surveys, interviews, and meetings. Analyse feedback to identify trends, areas for improvement, and opportunities to enhance the overall resident experience. Conflict Resolution: Address and resolve conflicts or concerns raised by residents or families in a timely and compassionate manner. Act as a liaison between residents, families, and internal departments to ensure effective communication and resolution of issues. Sales and Marketing Support: Collaborate with the marketing team to develop marketing materials, promotional campaigns, and outreach strategies to attract new residents and families. Participate in marketing events and community outreach initiatives to promote the care home's services and reputation. Data Management and Reporting: Maintain accurate records of resident inquiries, admissions, and interactions using CRM software or database systems. Generate regular reports on key performance indicators, including occupancy rates, customer satisfaction scores, and referral sources. Skills and attributes Proven experience in customer service, sales, or relationship management, ideally within healthcare or senior living sectors. Strong interpersonal skills, with the ability to empathise, communicate effectively, and build rapport with residents, families, and staff. Excellent organisational abilities, attention to detail, and capability to manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite and CRM software. Knowledge of regulatory requirements and industry standards in senior care is desirable. Demonstrable marketing experience, not necessarily within a care home setting. Proven ability to organise community events, showcasing creativity, attention to detail, effective budgeting, and successful implementation. Strong people skills, with the confidence to engage with a diverse range of individuals, from residents and families to business leaders and politicians. A team player who can inspire colleagues to maintain high standards and enhance resident wellbeing. Education and qualification • Qualification in healthcare administration, business management, or related field preferred. What will you gain? The satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we provide to our residents. Ample opportunities to learn and develop your skills, with access to training and development programs. A supportive work environment with established procedures and processes to ensure your success.
Professional Services Consultant
Traackr, Inc.
Traackr is a global SaaS technology company providing a data goedkoop platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of theirović marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. At Traackr, we're lucky to have a team of kind, driven, and respectful humans from around the world. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. Our team also loves having fun together, with many employee led initiatives like the Traackr Summer Olympics annual workout challenge! Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director_CLEAR. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with-prev partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer Minis Trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate orLD graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. €50,000 - €70,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Coworking Office Subscription for Collaborative Spaces Comprehensive Health, Dental, and Life Insurance Coverage for You and Your Dependents Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified occasionally. Ask for more details about benefits in your specific region. 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your location. We encourage you to discuss your zone specific pay range with your recruiter at Traackr for more details. Posting Statement Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay fees to any third party agency or company without a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Jan 15, 2026
Full time
Traackr is a global SaaS technology company providing a data goedkoop platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of theirović marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. At Traackr, we're lucky to have a team of kind, driven, and respectful humans from around the world. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. Our team also loves having fun together, with many employee led initiatives like the Traackr Summer Olympics annual workout challenge! Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director_CLEAR. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with-prev partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer Minis Trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate orLD graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. €50,000 - €70,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Coworking Office Subscription for Collaborative Spaces Comprehensive Health, Dental, and Life Insurance Coverage for You and Your Dependents Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified occasionally. Ask for more details about benefits in your specific region. 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your location. We encourage you to discuss your zone specific pay range with your recruiter at Traackr for more details. Posting Statement Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay fees to any third party agency or company without a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Manager, Business Development
Encord
About Encord At Encord, we're building the AI infrastructure of the future. One of the biggest challenges AI companies face today is data quality. The success of any AI application relies heavily on the quality of its training data, yet for most teams, this crucial step is both the most costly and time consuming. We're here to change that. As former computer scientists, physicists, and quants, we've experienced firsthand how a lack of tools to prepare quality training data impedes progress in building AI. We believe AI is at a stage similar to the early days of computing or the internet-where the potential is clear, but the surrounding tools and processes are still catching up. That's why we started Encord. We are a talented and ambitious team of 100+, working at the cutting edge of computer vision and deep learning. Backed by $30M in Series ambalo B funding from top investors like CRV and Y Combinator, we're one of the fastest growing companies in our space. We have big plans ahead and are looking for a Manager of Business Development แตกล้. The Role We are looking for a Manager, Business Development to lead coach and scale our Commercial Associate team. Based in London, this is a high impact role focused on team development, outbound excellence and cross functional alignment with Sales and Growth. You'll Do Coach & Lead ManageanddevelopateamofCommercialAssociates(CAs)focusedon outboundpipelinecreation Fosterahighperformancefeedbackdrivenculturecentredoncontinuous improvement Provideregular1:1coaching,skillsdevelopmentandstructuredperformance reviews Recruit & Onboard OwnhiringfortheCommercialAssociateteam,identifyattractandretaintop earlycareercommercialtalent Buildandrunonboardingprogrammesthatsetnewhiresupforsuccessfrom dayone Training & Enablement DeliverandevolveANTEworldclasstr 奇米curriculumcoveringtools, messagingandobjectionhandling PartnerwithSalesEnablementtoensureconsistentlearningloopsand upskillingacrosstheteam Drive Pipeline & Strategy SupportCAsonearlydiscoverycallstoacceleratetheirdevelopmentand drivequalitypipelinecreation Guideteamactivitytoensurewegeneratenetnewopportunitiesacrossboth newlogosandexistingcustomers UseCRMandoutbounddatatoidentifyperformancetrendsandshapeteam direction Cross functional Execution CollaboratecloselywithSales,MarketingandRevOpstoaligncampaigns, targetaccountsandreporting FeedoutboundinsightsbackintoourICPdevelopmentandmessaging frameworks Own Tools & Innovation EvaluateandprojectmanagenewtechintegrationstoimproveCA performanceandworkflowefficiency Championtoolingbestpractices(e.g.sequencing,callanalysis,intentdata) acrosstheteam Industry Presence RepresentEncordatmajorglobalAI&computervisionevents Becomfortablewithoccasionaltraveltosupportgrowthinitiativesandmeet globalcustomers What We're Looking For Proven ज experiencemanagingandcoachingearlycareersalesorbusiness developmentteams AstrongtrackrecordofbuildingandscalingoutboundprogrammesinB2BSaaS, ideallyinSeriesBorCenvironments Excellentcommunicatorandmentorwhobringsenergyandclaritytoteam interactions Comfortableworkingwithdata,youdonotjustreportnumbersyouactonthem Exposuretomoderngotomarkettools(e.g.Apollo,Clay,Gong,HubSpot) Strongcommercialintuitionwithanabilitytopartnercrossfunctionally DeepinterestinAIorMLorsellingintotechnicalbuyersisaplus What We Offer - Competitive salary, commission and equity in a hyper growth business. - Strong in-person culture: most of our team is in the office 3+ days a week. - 25 days annual leave a year + publicերկ holidays. - Annual learning and development budget. - Paid trips to visit prospects, attend conferences, host events across UK, Europe and US. - Company lunches twice a week. - Monthly socials & bi-annual off-sites. Encord offers a unique opportunity to be part of a startup with a clear mission and vision. You ". "Will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture and many more. Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.
Jan 15, 2026
Full time
About Encord At Encord, we're building the AI infrastructure of the future. One of the biggest challenges AI companies face today is data quality. The success of any AI application relies heavily on the quality of its training data, yet for most teams, this crucial step is both the most costly and time consuming. We're here to change that. As former computer scientists, physicists, and quants, we've experienced firsthand how a lack of tools to prepare quality training data impedes progress in building AI. We believe AI is at a stage similar to the early days of computing or the internet-where the potential is clear, but the surrounding tools and processes are still catching up. That's why we started Encord. We are a talented and ambitious team of 100+, working at the cutting edge of computer vision and deep learning. Backed by $30M in Series ambalo B funding from top investors like CRV and Y Combinator, we're one of the fastest growing companies in our space. We have big plans ahead and are looking for a Manager of Business Development แตกล้. The Role We are looking for a Manager, Business Development to lead coach and scale our Commercial Associate team. Based in London, this is a high impact role focused on team development, outbound excellence and cross functional alignment with Sales and Growth. You'll Do Coach & Lead ManageanddevelopateamofCommercialAssociates(CAs)focusedon outboundpipelinecreation Fosterahighperformancefeedbackdrivenculturecentredoncontinuous improvement Provideregular1:1coaching,skillsdevelopmentandstructuredperformance reviews Recruit & Onboard OwnhiringfortheCommercialAssociateteam,identifyattractandretaintop earlycareercommercialtalent Buildandrunonboardingprogrammesthatsetnewhiresupforsuccessfrom dayone Training & Enablement DeliverandevolveANTEworldclasstr 奇米curriculumcoveringtools, messagingandobjectionhandling PartnerwithSalesEnablementtoensureconsistentlearningloopsand upskillingacrosstheteam Drive Pipeline & Strategy SupportCAsonearlydiscoverycallstoacceleratetheirdevelopmentand drivequalitypipelinecreation Guideteamactivitytoensurewegeneratenetnewopportunitiesacrossboth newlogosandexistingcustomers UseCRMandoutbounddatatoidentifyperformancetrendsandshapeteam direction Cross functional Execution CollaboratecloselywithSales,MarketingandRevOpstoaligncampaigns, targetaccountsandreporting FeedoutboundinsightsbackintoourICPdevelopmentandmessaging frameworks Own Tools & Innovation EvaluateandprojectmanagenewtechintegrationstoimproveCA performanceandworkflowefficiency Championtoolingbestpractices(e.g.sequencing,callanalysis,intentdata) acrosstheteam Industry Presence RepresentEncordatmajorglobalAI&computervisionevents Becomfortablewithoccasionaltraveltosupportgrowthinitiativesandmeet globalcustomers What We're Looking For Proven ज experiencemanagingandcoachingearlycareersalesorbusiness developmentteams AstrongtrackrecordofbuildingandscalingoutboundprogrammesinB2BSaaS, ideallyinSeriesBorCenvironments Excellentcommunicatorandmentorwhobringsenergyandclaritytoteam interactions Comfortableworkingwithdata,youdonotjustreportnumbersyouactonthem Exposuretomoderngotomarkettools(e.g.Apollo,Clay,Gong,HubSpot) Strongcommercialintuitionwithanabilitytopartnercrossfunctionally DeepinterestinAIorMLorsellingintotechnicalbuyersisaplus What We Offer - Competitive salary, commission and equity in a hyper growth business. - Strong in-person culture: most of our team is in the office 3+ days a week. - 25 days annual leave a year + publicերկ holidays. - Annual learning and development budget. - Paid trips to visit prospects, attend conferences, host events across UK, Europe and US. - Company lunches twice a week. - Monthly socials & bi-annual off-sites. Encord offers a unique opportunity to be part of a startup with a clear mission and vision. You ". "Will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture and many more. Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.
Sue Ross Recruitment Ltd
Marketing Executive
Sue Ross Recruitment Ltd Hellaby, Yorkshire
Sue Ross Recruitment are delighted to be recruiting a Marketing Executive, for an international client who provide product within the manufacturing industry. Working as part of a small marketing team, you will be a key member of the marketing team your input and opinions will be welcomed to ensure the full marketing service is provided whilst maintaining their brand identity. Key Responsibilities for the Marketing Executive: Develop and execute marketing campaigns across both traditional and digital channels. Content Creation: Write, edit, and oversee the production of marketing literature, ensuring alignment with our brand standards. Explore Multiple Channels: Experiment with a mix of organic and paid acquisition channels, including content creation and curation, PPC campaigns, event management, PR, social media, lead generation, copywriting, and performance analysis. Manage social media platforms creating engaging and appropriate content Develop and Execute Strategies: Craft and implement strategies to promote Rittal Ltd., driving targeted traffic and leads to our business. Campaign Management: Launch and oversee successful marketing campaigns from concept to completion, ensuring they are executed effectively. Conduct necessary research and A/B testing to ensure continuous improvement Support brand consistency and adherence to corporate marketing guidelines Collaborate with internal teams to ensure the needs of the business are being met Work with HR on internal marketing and employer branding projects Monitor and report on campaign performance Writing compelling copy for various audiences and mediums e.g. blogs, social media, white papers Attending exhibitions and events throughout the year to promote the Rittal and Eplan brand. Candidate Requirements for the Marketing Executive: HubSpot and Content Marketing Experience: Familiarity with HubSpot and experience in content-driven marketing campaigns Marketing Experience: All round marketing experience. Numerical Literacy: Comfortable with numbers, adept at interpreting metrics, and skilled in using spreadsheets to process data Creative Flair: A keen eye for aesthetics and a passion for crafting engaging and witty communication Trend Awareness: Stay up-to-date with the latest trends and best practices in online marketing and measurement What s on Offer for the Marketing Executive: Hybrid working Westfield Health Gym membership subsidy To be successful in the role you will be able to demonstrate all round marketing experience combined with the ability to process and interpret data Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jan 15, 2026
Full time
Sue Ross Recruitment are delighted to be recruiting a Marketing Executive, for an international client who provide product within the manufacturing industry. Working as part of a small marketing team, you will be a key member of the marketing team your input and opinions will be welcomed to ensure the full marketing service is provided whilst maintaining their brand identity. Key Responsibilities for the Marketing Executive: Develop and execute marketing campaigns across both traditional and digital channels. Content Creation: Write, edit, and oversee the production of marketing literature, ensuring alignment with our brand standards. Explore Multiple Channels: Experiment with a mix of organic and paid acquisition channels, including content creation and curation, PPC campaigns, event management, PR, social media, lead generation, copywriting, and performance analysis. Manage social media platforms creating engaging and appropriate content Develop and Execute Strategies: Craft and implement strategies to promote Rittal Ltd., driving targeted traffic and leads to our business. Campaign Management: Launch and oversee successful marketing campaigns from concept to completion, ensuring they are executed effectively. Conduct necessary research and A/B testing to ensure continuous improvement Support brand consistency and adherence to corporate marketing guidelines Collaborate with internal teams to ensure the needs of the business are being met Work with HR on internal marketing and employer branding projects Monitor and report on campaign performance Writing compelling copy for various audiences and mediums e.g. blogs, social media, white papers Attending exhibitions and events throughout the year to promote the Rittal and Eplan brand. Candidate Requirements for the Marketing Executive: HubSpot and Content Marketing Experience: Familiarity with HubSpot and experience in content-driven marketing campaigns Marketing Experience: All round marketing experience. Numerical Literacy: Comfortable with numbers, adept at interpreting metrics, and skilled in using spreadsheets to process data Creative Flair: A keen eye for aesthetics and a passion for crafting engaging and witty communication Trend Awareness: Stay up-to-date with the latest trends and best practices in online marketing and measurement What s on Offer for the Marketing Executive: Hybrid working Westfield Health Gym membership subsidy To be successful in the role you will be able to demonstrate all round marketing experience combined with the ability to process and interpret data Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Senior Sales Executive
Keepmoat Limited Scarborough, Yorkshire
Overview Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a Senior Sales Executive to be based from our Oriens Field site in Scarborough and support our thriving Yorkshire East region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager to support the Sales Managers with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Senior Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. The Senior Sales Executive will deputise for the Sales Manager where appropriate as well as being responsible for the collation of weekly and weekend sales reports and providing a robust summary of the weekend activity. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Valid UK driving license Formal sales/customer service specific qualifications If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YE/2021 Hours:35 hours per week, Thursday to Monday Location:YO11 3WG, Scarborough Employer:Keepmoat Homes, Yorkshire East Job type:Full Time, Permanent Closing date:21/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
Jan 15, 2026
Full time
Overview Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have an exciting opportunity for a Senior Sales Executive to be based from our Oriens Field site in Scarborough and support our thriving Yorkshire East region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager to support the Sales Managers with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Senior Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. The Senior Sales Executive will deputise for the Sales Manager where appropriate as well as being responsible for the collation of weekly and weekend sales reports and providing a robust summary of the weekend activity. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Valid UK driving license Formal sales/customer service specific qualifications If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact emailprotected Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YE/2021 Hours:35 hours per week, Thursday to Monday Location:YO11 3WG, Scarborough Employer:Keepmoat Homes, Yorkshire East Job type:Full Time, Permanent Closing date:21/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here. Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL
Sr Customer Success Manager, Commercial (German)
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 13, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Principal, Enterprise Packaged Solutions
Baker Tilly International
Principal, Enterprise Packaged Solutions page is loaded Principal, Enterprise Packaged Solutionslocations: GBR LND Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104876# Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory's ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. # Job Description: Baker Tilly professionals on our Digital Team provide management consulting, solution design, and implementation services for mid- to large-size companies and organizations. This fast-paced team is looking for a leader that can guide our team members in understanding complex requirements and translate those into best-practice based designs, work independently or as part of a team, and have a track record of proven success. If yes, consider joining Baker Tilly US (BT), as a Consulting Principal in our Digital Solutions Technology Consulting Practice, focused on Enterprise Packaged Solutions in the IFS business systems space serving clients in the UK, US, and globally. You will work with firm leadership and our associates to serve clients and build the business, having a direct impact on the firm's success. You will be a valued mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. As a high growth firm, BT has the ability to provide you with amazing ownership experience working with some of the most entrepreneurial partners in our field. The possibilities with digital transformation are endless and the next phrase of our growth is just getting started - come join us and help build something special.Our IFS Global Practice consists of a cross-disciplined international group of professionals focused on the successful transformative implementation, optimization, and servicing of the IFS suite of business applications for our clients. We take our clients through a transformative and innovative journey through the delivery of the IFS business systems, ancillary solutions and management consulting services, allowing them to be the leaders within their respective markets. You will enjoy this role if: You are an expert with ERP Suite of business applications working with Manufacturing and Distribution and asset intensive clients, and want to make an impact to help grow this area You want to work for a leading advisory firm which is growing, growth means more opportunity You are passionate about contributing to your team's professional growth and your continued development, creating endless opportunities now, for tomorrowWhat you will do:Be a trusted leader of Baker Tilly's Digital Consulting Practice providing packaged software consulting services to our clients positively impacting your clients: Be part of a fast growing, innovative practice where your hard work and creativity can help us continue to build, improve and advance Enable organizations leveraging modern ERP solutions like IFS Cloud Work with a variety of clients, spanning many industries Design and deliver IFS Financial Modules (Accounts Receivable, Accounts Payable, General Ledger, Financial Reporting, and Product Costing) with leading practices throughout all phases of an ERP transformation Apply business process and system expertise to bring forth leading practices in the areas of Accounts Payable, Accounts Receivable, Chart of Account design/setup, Product Costing methods, Financial Reporting, Sales/VAT taxation, and Consolidations Hands-on formulation of business and functional requirements to set the direction for corresponding solution delivery aligned with business goals Oversee and participate in the configuration of the IFS Cloud solution to bring client requirements to life, lead testing, and training programs as a part of ERP transformations Support robust change management programs to increase adoption for our clients with the IFS Cloud solution Partner with clients to identify project risk and issues. Work together to collaboratively develop and articulate mitigation strategies Development and deployment of implementation methodologies, training, and toolkits through internal initiatives Support sales cycles as needed as a Subject Matter Expert Lead the continuous development of the market offering Provide coaching and mentoring to consultants and client team members Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue. Actively participate in request for proposals to pursue additional clients/services for the firm Participates with other service line leadership in developing market positioning and branding, strategy, and messaging Support the growth and development of team members helping associates meet their professional goals along with proactively supporting the recruitment efforts of future team members Demonstrate leadership, initiative, excellent team skills, and high ethical standards Represents the firm at key community events, firm functions, and other meetingQualifications Bachelor's degree in Accounting, Business or related field required, Master's or advanced degree highly desired CPA, Chartered Accountant, or other relevant certification(s) highly desired ERP Financial experience required working with Manufacturing/Distribution clients. Minimum of fifteen (15) years of implementation experience implementing financial/accounting modules, in a large-scale professional services firm; a blend of industry and consulting experience will be considered, with five (5+) years of supervisory experience, mentoring and counseling associates required Experience with additional IFS Application modules highly desired (Cost Accounting, Project Accounting, Fixed Assets, Financial Analysis, Group Consolidation); Will consider individuals with other ERP System experience such as SAP/Oracle or related Business expertise in FP&A processes a plus along with strong knowledge of other financial business processes such as Record to Report, Order to Cash, Procure to Pay Excellent analysis skills and the ability to develop processes and methodologies Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, PowerPoint) required Ability to engage effectively at the business
Jan 13, 2026
Full time
Principal, Enterprise Packaged Solutions page is loaded Principal, Enterprise Packaged Solutionslocations: GBR LND Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104876# Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory's ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. # Job Description: Baker Tilly professionals on our Digital Team provide management consulting, solution design, and implementation services for mid- to large-size companies and organizations. This fast-paced team is looking for a leader that can guide our team members in understanding complex requirements and translate those into best-practice based designs, work independently or as part of a team, and have a track record of proven success. If yes, consider joining Baker Tilly US (BT), as a Consulting Principal in our Digital Solutions Technology Consulting Practice, focused on Enterprise Packaged Solutions in the IFS business systems space serving clients in the UK, US, and globally. You will work with firm leadership and our associates to serve clients and build the business, having a direct impact on the firm's success. You will be a valued mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. As a high growth firm, BT has the ability to provide you with amazing ownership experience working with some of the most entrepreneurial partners in our field. The possibilities with digital transformation are endless and the next phrase of our growth is just getting started - come join us and help build something special.Our IFS Global Practice consists of a cross-disciplined international group of professionals focused on the successful transformative implementation, optimization, and servicing of the IFS suite of business applications for our clients. We take our clients through a transformative and innovative journey through the delivery of the IFS business systems, ancillary solutions and management consulting services, allowing them to be the leaders within their respective markets. You will enjoy this role if: You are an expert with ERP Suite of business applications working with Manufacturing and Distribution and asset intensive clients, and want to make an impact to help grow this area You want to work for a leading advisory firm which is growing, growth means more opportunity You are passionate about contributing to your team's professional growth and your continued development, creating endless opportunities now, for tomorrowWhat you will do:Be a trusted leader of Baker Tilly's Digital Consulting Practice providing packaged software consulting services to our clients positively impacting your clients: Be part of a fast growing, innovative practice where your hard work and creativity can help us continue to build, improve and advance Enable organizations leveraging modern ERP solutions like IFS Cloud Work with a variety of clients, spanning many industries Design and deliver IFS Financial Modules (Accounts Receivable, Accounts Payable, General Ledger, Financial Reporting, and Product Costing) with leading practices throughout all phases of an ERP transformation Apply business process and system expertise to bring forth leading practices in the areas of Accounts Payable, Accounts Receivable, Chart of Account design/setup, Product Costing methods, Financial Reporting, Sales/VAT taxation, and Consolidations Hands-on formulation of business and functional requirements to set the direction for corresponding solution delivery aligned with business goals Oversee and participate in the configuration of the IFS Cloud solution to bring client requirements to life, lead testing, and training programs as a part of ERP transformations Support robust change management programs to increase adoption for our clients with the IFS Cloud solution Partner with clients to identify project risk and issues. Work together to collaboratively develop and articulate mitigation strategies Development and deployment of implementation methodologies, training, and toolkits through internal initiatives Support sales cycles as needed as a Subject Matter Expert Lead the continuous development of the market offering Provide coaching and mentoring to consultants and client team members Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue. Actively participate in request for proposals to pursue additional clients/services for the firm Participates with other service line leadership in developing market positioning and branding, strategy, and messaging Support the growth and development of team members helping associates meet their professional goals along with proactively supporting the recruitment efforts of future team members Demonstrate leadership, initiative, excellent team skills, and high ethical standards Represents the firm at key community events, firm functions, and other meetingQualifications Bachelor's degree in Accounting, Business or related field required, Master's or advanced degree highly desired CPA, Chartered Accountant, or other relevant certification(s) highly desired ERP Financial experience required working with Manufacturing/Distribution clients. Minimum of fifteen (15) years of implementation experience implementing financial/accounting modules, in a large-scale professional services firm; a blend of industry and consulting experience will be considered, with five (5+) years of supervisory experience, mentoring and counseling associates required Experience with additional IFS Application modules highly desired (Cost Accounting, Project Accounting, Fixed Assets, Financial Analysis, Group Consolidation); Will consider individuals with other ERP System experience such as SAP/Oracle or related Business expertise in FP&A processes a plus along with strong knowledge of other financial business processes such as Record to Report, Order to Cash, Procure to Pay Excellent analysis skills and the ability to develop processes and methodologies Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel, PowerPoint) required Ability to engage effectively at the business
Sr Customer Success Manager, Commercial (French)
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 13, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Customer Success Manager, SMB
1Password
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Customer Experience Manager
BYD Europe Hounslow, London
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Jan 10, 2026
Full time
Uxbridge - Office Based About the role: In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZA. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchase. Main Tasks and Responsibilities: Work with the Marketing and Product teams to ensure that our online journey allows customers to complete the research phase and transition smoothly to a sales enquiry. Develop processes and resources to manage customer contact with the brands in the early stages of their purchase journey, and effective nurture where appropriate, to maximise sales enquiry leads. Ensure Lead Generation processes are effective and work with our Retail and Fleet sales teams to ensure effective Lead Management processes are in place. Manage the Community Operations Team to develop and maintain an industry leading community experience, enhancing the ownership experience, increasing referral sales and ensuring renewal sales. Use Community to conduct customer research and provide feedback to guide future product development and improvement. Take responsibility for improving Customer Experience and Quality KPIs, including NPS, Mystery Shop and Sales Standards Audits. Work with the Sales Field Team and Sales Training team to ensure that results and analysis are used to create actions to drive performance. Work with both European and UK Customer Care team to ensure that customer issues are dealt with efficiently and in line with the Brand promise. Analyse the issues and feedback received from customers to ensure that R&D, Product, Aftersales and Sales Teams have actions in place to resolve at the root cause. Ideal Candidate profile: Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Excellent interpersonal, communication, and customer service skills. Ability to deal with Internal and External Stakeholders at all levels. Hands on experience with ERP and CRM systems and the effective management of customer data respecting GDPR legislation. Proficiency with MS Office Suite, particularly MS Excel. Analytical and multitasking skills. Ability to work well as part of a team but also be able to make decisions and complete tasks independently. Benefits Performance and experience based competitive remuneration. Scottish Widow workplace pension. 25 days paid holidays + public holidays. Department & company wide teambuilding events. An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Urban Outfitters Assistant Store Manager - Meadowhall, Sheffield
Urban Outfitters City, Sheffield
Location This position is located at Unit 69a 27 Park Ln Meadowhall, Sheffield S91EP United Kingdom Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jan 10, 2026
Full time
Location This position is located at Unit 69a 27 Park Ln Meadowhall, Sheffield S91EP United Kingdom Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Michael Page
Marketing Communications Executive
Michael Page Crewe, Cheshire
The Marketing Communications Executive will support the creation and implementation of marketing strategies to enhance brand visibility and engagement within the insurance industry. This role is based in Crewe and offers a great opportunity to contribute to a growing marketing team. Client Details The employer is a small-sized company operating in the insurance industry. They are committed to delivering excellent services and fostering a collaborative work environment. Description Develop and execute marketing communication plans to support business objectives. Create engaging content for various channels, including digital and print media. Collaborate with internal teams to ensure consistent messaging across all platforms. Manage social media accounts and monitor engagement metrics. Coordinate the production of marketing materials, such as brochures and newsletters. Assist with planning and executing marketing campaigns and events. Analyse campaign performance and provide actionable insights for improvement. Ensure adherence to brand guidelines across all communication materials. Profile A successful Marketing Communications Executive should have: Experience in a marketing or communications role, ideally within the insurance industry. Strong writing and content creation skills for various platforms. Knowledge of social media management and digital marketing tools. An understanding of branding and the ability to maintain consistency in messaging. Excellent organisational skills and attention to detail. A proactive approach to problem-solving and meeting deadlines. A degree in marketing, communications, or a related field is preferred. Job Offer Competitive salary ranging from 30,000 to 32,000 per annum. Hybrid working arrangement for improved work-life balance. Position within a small-sized organisation in Crewe. Opportunities to develop skills and grow in a marketing-focused role. If you are passionate about marketing communications and keen to make a difference in the insurance industry, we encourage you to apply for this exciting role in Crewe today!
Jan 06, 2026
Full time
The Marketing Communications Executive will support the creation and implementation of marketing strategies to enhance brand visibility and engagement within the insurance industry. This role is based in Crewe and offers a great opportunity to contribute to a growing marketing team. Client Details The employer is a small-sized company operating in the insurance industry. They are committed to delivering excellent services and fostering a collaborative work environment. Description Develop and execute marketing communication plans to support business objectives. Create engaging content for various channels, including digital and print media. Collaborate with internal teams to ensure consistent messaging across all platforms. Manage social media accounts and monitor engagement metrics. Coordinate the production of marketing materials, such as brochures and newsletters. Assist with planning and executing marketing campaigns and events. Analyse campaign performance and provide actionable insights for improvement. Ensure adherence to brand guidelines across all communication materials. Profile A successful Marketing Communications Executive should have: Experience in a marketing or communications role, ideally within the insurance industry. Strong writing and content creation skills for various platforms. Knowledge of social media management and digital marketing tools. An understanding of branding and the ability to maintain consistency in messaging. Excellent organisational skills and attention to detail. A proactive approach to problem-solving and meeting deadlines. A degree in marketing, communications, or a related field is preferred. Job Offer Competitive salary ranging from 30,000 to 32,000 per annum. Hybrid working arrangement for improved work-life balance. Position within a small-sized organisation in Crewe. Opportunities to develop skills and grow in a marketing-focused role. If you are passionate about marketing communications and keen to make a difference in the insurance industry, we encourage you to apply for this exciting role in Crewe today!
Manager/ Associate Director, Financial Advisory
Pembroke Communications Leeds, Yorkshire
This is an excellent opportunity to work alongside our established team who will support you to utilise and enhance your advisory and insolvency skills and experience.You will work alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies which are underperforming and/or facing any financial stress. Our North team has recently led a number of high profile regional insolvencies (including the Black Sheep Brewery, WN VTech and TXM Plant Administrations), as well as working on complex and challenging advisory assignments We work with a full spectrum of companies from SME to PLC. As a Manager / Associate Director in the team, you will have the opportunity to work and lead on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting Directors and Senior Managing Directors in client-facing delivery. Key Responsibilities Client service Manage parts of the engagement, including managing junior staff and providing support to the Senior Managing Director/ Director in managing external stakeholders. Providing comprehensive financial restructuring and cash management services to identify working capital and other cash flow improvements. Reviewing and stress-testing integrated business plans, budgeting and forecasting models using a fact-based, data driven approach. Develop, analyse and present Financial Advisory options using input from other teams, e.g. tax analysis, sector and financial modelling. Produce high quality deliverables within planned timescales. Liaise with the company's / lender's legal advisors to understand key aspects of legal documentation and also drive any documentation processes (term sheets, waivers, loan documentation, insolvency sale and trading agreements etc.) Developing and inputting into insolvency strategies. Delivering key aspects of insolvency assignments including trading, sales process, asset realisations, monitoring, reporting and liaising with the insolvency delivery team to ensure all statutory compliance completed. Apply an understanding of engagement economics, financial and risk management. Develops and maintains their own 'distinctive' client relationships. Knowledge acquisition Build client relationship skills, sector knowledge and continue to develop leadership skills. Continue to build technical expertise, broader business advisory and people management skills. Understand the market, topical issues and our Financial Advisory propositions. People and leadership Support practice and talent development. Provide on-job coaching and development to staff. Develop junior staff outside of jobs through appraising and mentoring. Support wider Financial Advisory training initiatives. Manage diverse teams within an inclusive team culture where people are recognised for their contribution. Start to own elements of business development including actively supporting business development activities, building and expending your own contact network and supporting Director/ Senior Managing Director-led marketing and sales activities. Participate in existing business development programmes and key client accounts. Identify opportunities to expand jobs as well as opportunities to provide wider Teneo services to existing clients. Take responsibility for leading marketing initiatives aimed at specific channels to market, or events. Take sector focus responsibilities. Key Skills & Experience Basic Qualifications Qualified accountant (ACA/ACCA or equivalent), both time and exam qualified. Restructuring experience gained either as an advisor within a professional services company, consultancy or bank. Understanding of financial statements and related data to assess historical financial performance and future outlook for client companies and prospects. Good understanding of the restructuring marketplace, its trends, and key players (principals and advisers). Very strong analytical skills, including: business analytics, business planning, short term cash flows, financing options. An understanding of insolvency legislation and practice, with experience working on insolvency assignments. Excellent interpersonal skills. Strong project management skills, with ability to lead teams and develop people. Ability to conduct business in fluent oral and written English is a pre-requisite. The Financial Advisory Team at Teneo Our global Financial Advisory business advises corporates, creditors and other financial stakeholders in all situations - from well-performing to stressed. No two situations are the same, and our advice and approach is tailored to each set of circumstances and client. Teneo guides companies and their stakeholders through periods of uncertainty and stress to create liquidity headroom, reduce costs, improve profitability, turnaround or exit underperforming businesses, assess options, address balance sheet stress, communicate appropriately with all stakeholders, more efficiently run their businesses and, ultimately, deliver certainty from uncertainty. Our expert team also brings market-leading experience in establishing and delivering contingency plans and insolvencies across multiple jurisdictions, providing credible fallback plans to protect value or helping to shape and affect a restructuring. What can we offer you? New joiners are supported by an induction programme. As well as this we offer a whole host of benefits and reward including: 25 days holiday (plus an additional 3 days holiday over Christmas and one day to celebrate DE&I) Discretionary Bonus Scheme Cash benefits package Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Group Income Protection Life Assurance Cycle to work schemes Regular social, cultural and charitable activities About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,600 employees located in 40+ offices around the world. Start your application for this position.
Jan 05, 2026
Full time
This is an excellent opportunity to work alongside our established team who will support you to utilise and enhance your advisory and insolvency skills and experience.You will work alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies which are underperforming and/or facing any financial stress. Our North team has recently led a number of high profile regional insolvencies (including the Black Sheep Brewery, WN VTech and TXM Plant Administrations), as well as working on complex and challenging advisory assignments We work with a full spectrum of companies from SME to PLC. As a Manager / Associate Director in the team, you will have the opportunity to work and lead on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting Directors and Senior Managing Directors in client-facing delivery. Key Responsibilities Client service Manage parts of the engagement, including managing junior staff and providing support to the Senior Managing Director/ Director in managing external stakeholders. Providing comprehensive financial restructuring and cash management services to identify working capital and other cash flow improvements. Reviewing and stress-testing integrated business plans, budgeting and forecasting models using a fact-based, data driven approach. Develop, analyse and present Financial Advisory options using input from other teams, e.g. tax analysis, sector and financial modelling. Produce high quality deliverables within planned timescales. Liaise with the company's / lender's legal advisors to understand key aspects of legal documentation and also drive any documentation processes (term sheets, waivers, loan documentation, insolvency sale and trading agreements etc.) Developing and inputting into insolvency strategies. Delivering key aspects of insolvency assignments including trading, sales process, asset realisations, monitoring, reporting and liaising with the insolvency delivery team to ensure all statutory compliance completed. Apply an understanding of engagement economics, financial and risk management. Develops and maintains their own 'distinctive' client relationships. Knowledge acquisition Build client relationship skills, sector knowledge and continue to develop leadership skills. Continue to build technical expertise, broader business advisory and people management skills. Understand the market, topical issues and our Financial Advisory propositions. People and leadership Support practice and talent development. Provide on-job coaching and development to staff. Develop junior staff outside of jobs through appraising and mentoring. Support wider Financial Advisory training initiatives. Manage diverse teams within an inclusive team culture where people are recognised for their contribution. Start to own elements of business development including actively supporting business development activities, building and expending your own contact network and supporting Director/ Senior Managing Director-led marketing and sales activities. Participate in existing business development programmes and key client accounts. Identify opportunities to expand jobs as well as opportunities to provide wider Teneo services to existing clients. Take responsibility for leading marketing initiatives aimed at specific channels to market, or events. Take sector focus responsibilities. Key Skills & Experience Basic Qualifications Qualified accountant (ACA/ACCA or equivalent), both time and exam qualified. Restructuring experience gained either as an advisor within a professional services company, consultancy or bank. Understanding of financial statements and related data to assess historical financial performance and future outlook for client companies and prospects. Good understanding of the restructuring marketplace, its trends, and key players (principals and advisers). Very strong analytical skills, including: business analytics, business planning, short term cash flows, financing options. An understanding of insolvency legislation and practice, with experience working on insolvency assignments. Excellent interpersonal skills. Strong project management skills, with ability to lead teams and develop people. Ability to conduct business in fluent oral and written English is a pre-requisite. The Financial Advisory Team at Teneo Our global Financial Advisory business advises corporates, creditors and other financial stakeholders in all situations - from well-performing to stressed. No two situations are the same, and our advice and approach is tailored to each set of circumstances and client. Teneo guides companies and their stakeholders through periods of uncertainty and stress to create liquidity headroom, reduce costs, improve profitability, turnaround or exit underperforming businesses, assess options, address balance sheet stress, communicate appropriately with all stakeholders, more efficiently run their businesses and, ultimately, deliver certainty from uncertainty. Our expert team also brings market-leading experience in establishing and delivering contingency plans and insolvencies across multiple jurisdictions, providing credible fallback plans to protect value or helping to shape and affect a restructuring. What can we offer you? New joiners are supported by an induction programme. As well as this we offer a whole host of benefits and reward including: 25 days holiday (plus an additional 3 days holiday over Christmas and one day to celebrate DE&I) Discretionary Bonus Scheme Cash benefits package Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Group Income Protection Life Assurance Cycle to work schemes Regular social, cultural and charitable activities About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,600 employees located in 40+ offices around the world. Start your application for this position.

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