58 jobs found

Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit

Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit

NMS Recruit are seeking a Field Service Project Manager for a leading Global OEM in the Marine and Power Industry. You will be responsible for the day-to-day management and delivery of customer service orders, customer contracts, and LTSA's, including technical and commercial aspects for UK and overseas service orders and contracts for the Marine & Power Industry and On-Site Recovery business sectors. This role involves overseeing planning, execution, and invoicing to ensure successful delivery within budget, compliance, and customer satisfaction. The role is ideal for an existing Project Manager or a Field Service Engineer seeking a transition into Project Management. Key Tasks & Responsibilities Management of all aspects of customer field service orders (the contract) from planning through to final invoicing to ensure execution in line with the order/contract and managing all commercial requirements which includes but not limited to: Managing Customers & Interfaces Act as the first point of contact for customers regarding service orders, contracts, spares, repairs, and upgrades. Ensure clear and effective communication with internal and external stakeholders throughout the contract lifecycle. Attend customer site visits and commercial meetings as required to maintain relationships and ensure alignment. Managing Enquiries & Quotations Evaluate and assess initial enquiries, collaborating with internal teams. Prepare detailed quotations, including tender approval documents with cost and margin considerations, delivery plans, and risk mitigation strategies. Present bids to customers positively and enthusiastically, ensuring alignment with business objectives. Mobilising, Delivering & Maintaining Projects Coordinate and manage all relevant activities between internal/external customers, sub-contractors, and field engineers. Manage spare parts requirements and sub-contract supply for project activities. Ensure projects are executed safely, on time, and within budget while adhering to company policies and regulatory requirements. Improving Order Intake Identify opportunities for emergent works and support growth strategies. Work closely with customers to understand their needs and propose cost-effective solutions. Internal Reporting Maintain accurate records and manage orders on internal systems, currently C4S, FSM, SAP and Job Register. Provide weekly and monthly reports on KPIs, forecasts, and financial performance to the Head of Field Service. Support the upkeep of systems for order intake and revenue forecasting. Managing Project Finances Responsible for monitoring, analysing, and reporting the financial performance of all projects to ensure costs stay within approved budgets. Support decision making by providing accurate and timely cost data and projects financial insights to Team Lead FS Contract Manager and Head of Field Service. Key Responsibilities Cost Monitoring & Reporting Oversee cost management of orders to achieve agreed margins. Track actual project and/or operational costs against budgets and forecasts. Work closely with contracts managers and finance teams to validate cost estimates, identify deviations from plans and highlight cost risks and opportunities. Prepare regular cost reports, variance analyses, and financial performance dashboards. Maintain cost control tools, cost breakdown structures, and financial review data. Governance & Compliance Ensure adherence to internal financial policies and contract terms. Maintain accurate cost records and audit ready documentation. Risk & Issue Management Identify and address risks/issues early in the contract lifecycle. Maintain and update risk/issue registers with mitigation strategies. Essential Experience Engineering background with at least 5 years of related experience in field service for large industrial/marine mechanical equipment, or other related industries. HND/Degree in a relevant engineering or technical field or comparable vocational education with significant work experience. Demonstrated experience in order/contract management for field and customer service contracts. Commercial awareness, including preparation of orders, contract terms, and invoicing. Proficiency in engineering management systems such as SAP, C4S. Microsoft Office suite. Strong understanding of technical, commercial, and financial aspects of field service businesses. Attention to details, with strong organizational skills. Ability to communicate effectively with the different stakeholders (e.g. CMs, Finance, Customers). Desirable Experience Experience in aftermarket services and sales. Proficient in MS projects or other similar tools Project management certifications (e.g., PRINCE2 or APMP) are desirable. Other Key Aspects Fluency in English Clean UK Driving License + UK Passport Willing and fit to travel within the UK and overseas to visit customer sites, commercial meetings etc. No sponsorship available for this position. Benefits Salary up to £60,000 DOE 28 days holiday plus bank holidays. Birthday off Pension scheme up to 18% combined after probation Hybrid working 3 days office Private Healthcare Flexitime Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Business Systems Analyst (Salesforce) - Sheffield Hybrid - To £52,000 (Depending on experience) 3 days in office / 2 days working from home Our client, a UK tech business leading the way in their market, is recruiting for a Business Systems Analyst to join their team. Our client is looking for someone to bring order and direction to how their core Salesforce environment evolves, with a particular focus on freeing up time through smarter use of automation and AI. This is a role for someone who can look at how work actually gets done, spot where effort is being wasted, and turn that insight into a roadmap that genuinely reflects business priorities. You will be trusted to manage what gets built and when, always starting from a solid understanding of process rather than jumping straight to a system fix. A key part of the job is liaising with an external delivery partner. Rather than passing requests through unchecked, you will question, refine and prioritise what goes to them, making sure every piece of work is properly thought through first. A senior colleague will manage the overall commercial relationship, but you will be the one shaping the day to day requests. Ultimately, this role is about three things: keeping the Salesforce roadmap focused on real business value, using your knowledge of workflow to find good opportunities for AI and automation within Salesforce and beyond, and building enough internal understanding that the organisation is not left dependent on outside help. What You'll Do Decide what gets prioritised on the roadmap, based on genuine value rather than who asks loudest or most often Become the person colleagues rely on to explain what a system is meant to achieve and why Write clear, well thought through requirements and user stories, grounded in an understanding of the underlying process Manage the relationship with the delivery partner on a practical level, refining and sequencing work before it is passed across Follow through after changes are made, checking they are properly used and that they actually solve the problem intended Keep a running list of opportunities where automation or AI could reduce manual effort, ranked by how much value they would add Pass strong, well developed ideas to the automation and engineering specialists, and stay involved until they are fully bedded in Help weave AI into the tools people already use, so it feels native rather than tacked on Study how work genuinely moves through different teams, and flag where it slows down, doubles up or creates needless admin Document how things work and why, so knowledge is not locked away with a single person or an outside supplier What We're Looking For Previous record of managing a roadmap for Salesforce or similar, as a BA / Systems Analyst or Product Owner A sharp eye for how work actually happens, and where automation or AI genuinely helps rather than just sounds good Ease working alongside colleagues without a technical background, translating what they need into something buildable The confidence to hold a delivery partner to account, rather than simply relaying whatever is asked for A clear sense of priority, and the willingness to push back or delay work that does not earn its place Curiosity about how AI can genuinely improve everyday work, paired with the judgement to know when it is not the right fix Working knowledge of Salesforce configuration and administration, or confidence picking this up quickly A natural inclination to document and share knowledge, rather than letting it sit with one person Why Apply This is a great opportunity to own a critical part of a growing business's systems and process landscape, with real influence over where AI and automation get applied - and real ownership through to adoption. If this sounds like the right step for you, apply now for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Specialist Sales Manager, NG SIEM/Logscale, you will have the exciting opportunity to help promote the growth and shape the future of the Next-Gen SIEM and Log Management business at CrowdStrike. You will combine your relevant technology sales experience with solid industry insight to successfully position our industry-leading NG SIEM and log management platform to our top Enterprise customers- articulating and demonstrating business value/ROI. Your job is to build out your territory and maximize market adoption. In return, this position offers uncapped income potential in one of the most strategic, fastest-growing segments of the technology industry and an opportunity to join a company at the forefront of establishing de facto leadership in this market. What You'll Do: Identify, develop, and execute account strategy to close new business opportunities and expanding revenue with customers across the assigned region; independently and cooperatively. Scope, negotiate, and bring to closure agreements to exceed booking and revenue quota targets. Target and gain access to decision makers in key prospect accounts in the assigned territory. Establish access and maintain existing relationships with key decision makers (typically at the CIO and CSO level) in industry, partners, and enterprise customers to drive all pertinent issues related to sales strategy and goal attainment. Collaborate with peers with cross-functional teams (including the Field Sales, Channels & Alliances, Marketing, Sales Operations, Sales Engineering, Services, Customer Support, and Product Management) to create visibility with target accounts and drive engagement of prospects at both the individual contributor and executive level. Work cooperatively with partners to leverage their established account presence and relationships. Capture, maintain, and disseminate accurate and relevant prospect information using What You'll Need: 5+ years of high achievement selling enterprise platform solutions into one of the following markets (SIEM, log management, cybersecurity, observability, data analytics, or data management). Ability to adapt, thrive and excel in a fast-moving, nimble environment. Strong presentation skills and ability to skillfully interact with technical stakeholders as well as executive decision makers. Success in owning and running the entire sales cycle from lead generation to close with a disciplined approach / methodology (MEDDPICC, MEDDIC, Challenger, Sandler, etc). Comfortable in team selling environment working in close collaboration with peers in the CrowdStrike sales organization. History and reputable track record of exceeding goals and sales quotas - high achiever! Consultative sales approach - ability to challenge companies/businesses to think differently. Strength in evangelizing technology and new account acquisition (hunting) - ability to discover and uncover new opportunities with prospects and existing business customers. Highly motivated and professional, with excellent verbal communication and interpersonal skills. Outstanding organizational skills with the ability to prioritize and complete multiple tasks to meet deadlines. Self-starter able to work independently but also team oriented - work together, win together attitude. Excellent problem resolution skills - resourceful and constructive. Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

Position Summary The Buyer / Supply Chain Lead will be responsible for executing day-to-day purchasing activities, managing inventory levels, and maintaining strong supplier relationships to support efficient manufacturing operations. In this role, you will balance operational purchasing tasks with cost-reduction initiatives, helping to transition the business away from legacy procurement habits. You will ensure material availability for production while actively identifying opportunities to optimize stock and reduce supply chain risk. You will work on improving supply chain performance through strategic sourcing, supplier management, inventory optimisation and continuous improvement initiatives. The role focuses on reducing cost, improving supplier performance, strengthening supply chain resilience while leading significant business change and challenging historic practices. This is a hands-on role suited to an experienced manufacturing buyer / supply chain professional capable of balancing day-to-day operational support with longer-term strategic improvement. On-Site Key Responsibilities Strategic Sourcing & Supply Chain Improvement Lead supplier selection, supplier rationalisation and sourcing activities. Identify and implement material cost reduction opportunities. Reduce reliance on sole-source suppliers and develop alternative supply options. Lead make-versus-buy evaluations and implement outsourcing initiatives where commercially and operationally advantageous. Supplier Quality & Performance Manage supplier performance across quality, delivery, responsiveness and cost.and lead supplier performance reviews. Own supplier NCRs, corrective actions and supplier follow-up. Carry out incoming inspection activities where required. Purchasing, Inventory & Logistics Improvement Lead cross-functional initiatives to improve purchasing, planning, stores and logistics processes. Improve inventory management, stock accuracy and material control processes and drive reductions in excess and obsolete inventory. Own ERP/MRP planning parameters including lead times, safety stocks and ordering policies. Identify and implement opportunities to simplify and standardise logistics processes. Support efficient domestic and international logistics arrangements. Operational & Cross-Functional Support Influence and support stakeholders across Operations, Engineering, Sales and Finance to implement agreed supply chain improvements. Work with Operations and Production teams to maintain material availability and production continuity. Support investigation and resolution of supplier-related quality issues. Continuous Improvement & Compliance Drive practical supply chain and inventory improvement initiatives. Support compliance with ISO9001 and Company quality procedures relating to suppliers and incoming materials. Support internal and external audits where required. Maintain accurate supplier, inventory and incoming inspection records. Experience and Skills Experience in purchasing, supply chain or procurement within a manufacturing environment. Day to day purchasing functions Experience with goods-in processes, incoming inspection, and non-conforming material control Hands on experience using MRP/ERP systems in manufacturing. Experience of outsourced manufacturing and make-versus-buy analysis. Experience leading change and implementing process improvements in a manufacturing environment. Strong understanding of supplier quality, performance management, and supply chain risk. Practical problem-solving skills with a focus on containment, delivery, and operational continuity. Strong stakeholder management, communication and influencing skills. Professional purchasing qualification (e.g. CIPS) or equivalent experience would be an advantage. Competetive salary , Pension, Life Insurance, Private Health Insurance, Twenty days holiday plus statutory bank holidays

CNC Sales Executive / Sales Engineer Location: Milton Keynes Salary: Up to £45,000 + Bonus + Company Phone & Laptop + Mileage Expenses Are you an experienced CNC Sales professional looking for a new opportunity, or an engineer looking to take the next step into a customer-facing sales role? We are working with an established engineering business based in Milton Keynes who are looking to add a CNC Sales Executive / Sales Engineer to their team. This is a great opportunity for someone with around 3 years' experience in CNC or machine tool sales , although candidates coming from a strong CNC machining or engineering background will also be considered. The Role This is a field-based, autonomous sales position , with a strong focus on getting out and visiting customers and developing long-term relationships. You'll spend your time on the road visiting engineering and manufacturing sites, understanding customer requirements, identifying opportunities and providing the right CNC machinery and engineering solutions. Importantly, you'll have full autonomy over how you manage your time . There is no expectation that you need to be constantly out on the road simply for the sake of it - if you are delivering results, developing relationships and hitting your targets, you'll have the freedom to manage your diary and decide where your time is best spent. The role will involve a mixture of new business development, account management and technical sales , working closely with customers across the manufacturing and engineering sectors. Key Responsibilities Developing new and existing customer relationships Regularly visiting customer sites across the region Identifying and following up on new sales opportunities Understanding customers' CNC and machining requirements Providing technical advice and recommending suitable solutions Preparing quotations and managing sales opportunities through to completion Building long-term relationships with engineering and manufacturing businesses Managing your own diary and customer visits with a high level of autonomy Working closely with internal technical and engineering teams Keeping up to date with CNC machinery and manufacturing technologies About You Ideally, you will have around 3 years' experience within CNC sales, machine tool sales or technical engineering sales . However, this isn't essential. We are also interested in speaking with candidates who have a strong CNC machining or engineering background and are looking to move into a sales-focused position. You'll ideally have: CNC / machine tool experience An engineering or manufacturing background Strong communication and relationship-building skills A commercial mindset The confidence to speak with customers at all levels A full UK driving licence The willingness to travel to customer sites What's on Offer? Up to £45,000 basic salary Bonus scheme Full autonomy over your diary and working day Field-based customer-facing role Company phone Company laptop Mileage expenses paid Monday-Friday position Opportunity to develop your career within a specialist engineering business Full support and training provided where required If you're an experienced CNC Sales Engineer or a CNC/engineering professional looking to move into technical sales and want a role where you're trusted to manage your own time and deliver results, we'd be keen to hear from you.

Sales Engineer (Air Extraction) Working for a Global OEM with extensive training in Italy £40,000 - £48,000 + Company Vehicle + Bonus (OTE of £55-£60k) + Training on P601/P602 + OEM Training in Italy West Midlands Are you an Engineer or a Salesperson with an Air Extraction or Oil Mist Field background looking to work for an Original Equipment Manufacturer that offers extensive training and a generous bonus scheme to boost your salary package? On offer is the opportunity to work in a varied role where no two days are the same for a company that has been operating internationally for over 5 decades and has an excellent reputation across the engineering and manufacturing sectors in Europe. You will be responsible for the sales, commissioning and certification of a range of technical air & dust extraction equipment, ensuring the delivery of excellent standards of service to new and existing customers. This role primarily serves the Midlands, Manchester and Leeds, and requires one visit a month to the Head office in Worcestershire. This role would suit an Engineer or technical Salesperson with a background in Dust Extraction Equipment and full training to gain P601 and P602 is available if needed. The Role: Sales and Commissioning of a range of Dust Extraction equipment Calibrating/validating, modifying and commissioning Systems Providing post installation training for customers Perform on-site risk assessments The Person: Proven experience of sales or installation / servicing of Dust Extraction systems Must have a full (ideally) clean driving licence If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH27284A We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Director of Data Research This is an opportunity to lead a data research function at a business that helps investment professionals make data-driven decisions. You will combine strategic leadership with hands-on technical expertise, evaluating new data assets, shaping research initiatives, and building scalable capabilities that influence commercial outcomes. The Company They are an innovative data and analytics business providing insights to investment professionals through proprietary research and alternative data. Operating in a high-growth environment, they continuously explore new datasets and methodologies to enhance the quality and value of their products. Their collaborative culture brings together research, data, and technology teams to solve complex business challenges. The Role Lead the data research function and define the strategy for identifying and evaluating new data sources. Assess the quality, reliability, and commercial value of datasets to determine whether they are worth purchasing and integrating into products. Design and oversee statistical analysis, modelling, and time series research to validate potential data assets. Work closely with stakeholders across data, partnerships, and technology teams to develop new research opportunities. Drive end-to-end research projects, from hypothesis generation through to evidence-based recommendations. Improve data evaluation frameworks, standards, and processes. Manage and mentor a small team while fostering technical excellence and continuous improvement. Support the adoption of AI and advanced analytical techniques to improve research efficiency and quality. Your Skills & Experience Strong commercial experience in data science, statistics, quantitative research, or a related field. Python skills, with experience applying statistical analysis and time series techniques to complex datasets. Strong understanding of data quality assessment, feature engineering, and modelling. Strong communication skills with the ability to explain technical findings to both technical and non-technical stakeholders. Experience evaluating new datasets and translating findings into commercial recommendations. Ability to lead research projects from concept through to delivery. Experience working with alternative data, financial data, market intelligence, or data products is advantageous.

Auto-Electrician / Vehicle Technician (Regional Patch) £33,000 - £35,000 + Progression + Training + Door-to-Door pay + Unlimited Overtime + Company Vehicle + Company Benefits Dartford, Field Based Are you an Auto-Electrician / Vehicle Technician or similar looking for a varied role within a rapidly growing business who work with major blue chip clients across the UK, in a role offering door-to-door pay and unlimited overtime to greatly increase your earnings? This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team. In this varied role you will be field based covering a regional patch as you visit customer sites to primarily undertake installation work, in addition to PPM and reactive maintenance. You will work on a diverse range of commercial vehicles from 12V to 24V (primarily HGVs but also including Vans and Plant) as you work 8 hour days with unlimited overtime available. This exciting role would suit an Auto-Electrician / Vehicle Technician looking for a fast paced, field based role within a fast growing company that offer specialist training, the chance to continually progress your career and to increase earnings through door-to-door pay. The Role: Hands on work on HGVs, Vans and other commercial vehicles Carry out installations, planned and reactive maintenance Cover a regional patch Door-to-door pay and lots of overtime The Person: Vehicle / Auto-Electrician or similar Looking for a Field based role Full UK Driving Licence Auto-Electrician, Electrical, Vehicle, Mobile, Installation, Field, Service, Engineer, Telematics, HGVs, Vans, Plant, Regional, Essex, Kent, London, East, Dartford, Dagenham, Barking, Romford Reference: BBBH27470 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Auto-Electrician / Vehicle Technician (Regional Patch) £32,000 - £35,000 + Progression + Training + Door-to-Door pay + Unlimited Overtime + Company Vehicle + Company Benefits Exeter, Field Based Are you an Auto-Electrician / Vehicle Technician or similar looking for a varied role within a rapidly growing business who work with major blue chip clients across the UK, in a role offering door-to-door pay and unlimited overtime to greatly increase your earnings? This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team. In this varied role you will be field based covering a regional patch as you visit customer sites to primarily undertake installation work, in addition to PPM and reactive maintenance. You will work on a diverse range of commercial vehicles from 12V to 24V (primarily HGVs but also including Vans and Plant) as you work 8 hour days with unlimited overtime available. This role would suit an Auto-Electrician / Vehicle Technician looking for a fast paced, field based role within a fast growing company that offer specialist training, the chance to continually progress your career and to increase earnings through door-to-door pay. The Role: Hands on work on HGVs, Vans and other commercial vehicles Carry out installations, planned and reactive maintenance Cover a regional patch Door-to-door pay and lots of overtime The Person: Vehicle / Auto-Electrician or similar Looking for a Field based role Full UK Driving Licence Auto-Electrician, Electrical, Vehicle, Mobile, Installation, Field, Service, Engineer, Telematics, Commercial, HGVs, Vans, Plant, Regional, South West, Dover, Cornwall, Exeter, Plymouth, Taunton Reference: BBBH27472 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Auto-Electrician / Vehicle Technician (Regional Patch) £33,000 - £35,000 + Progression + Training + Door-to-Door pay + Unlimited Overtime + Company Vehicle + Company Benefits Cambridge, Field Based Are you an Auto-Electrician / Vehicle Technician or similar looking for a varied role within a rapidly growing business who work with major blue chip clients across the UK, in a role offering door-to-door pay and unlimited overtime to greatly increase your earnings? This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team. In this varied role you will be field based covering a regional patch as you visit customer sites to primarily undertake installation work, in addition to PPM and reactive maintenance. You will work on a diverse range of commercial vehicles from 12V to 24V (primarily HGVs but also including Vans and Plant) as you work 8 hour days with unlimited overtime available. This exciting role would suit an Auto-Electrician / Vehicle Technician looking for a fast paced, field based role within a fast growing company that offer specialist training, the chance to continually progress your career and to increase earnings through door-to-door pay. The Role: Hands on work on HGVs, Vans and other commercial vehicles Carry out installations, planned and reactive maintenance Cover a regional patch Door-to-door pay and lots of overtime The Person: Vehicle / Auto-Electrician or similar Looking for a Field based role Full UK Driving Licence Auto-Electrician, Electrical, Vehicle, Mobile, Installation, Field, Service, Engineer, Telematics, HGVs, Vans, Plant, Regional, Peterborough, Cambridge, Northampton, Leicester, Coventry, Bedford Reference: BBBH27471 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Auto-Electrician / Vehicle Technician (Regional Patch) £33,000 - £35,000 (OTE £50,000+) + Progression + Training + Door-to-Door pay + Unlimited Overtime + Company Vehicle + Company Benefits Nottingham, Field Based Are you an Auto-Electrician / Vehicle Technician or similar looking for a varied role within a rapidly growing business who work with major blue chip clients across the UK, in a role offering door-to-door pay and unlimited overtime to greatly increase your earnings? This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team. In this varied role you will be field based covering a regional patch as you visit customer sites to primarily undertake installation work, in addition to PPM and reactive maintenance. You will work on a diverse range of commercial vehicles from 12V to 24V (primarily HGVs but also including Vans and Plant) as you work 8 hour days with unlimited overtime available. This role would suit an Auto-Electrician / Vehicle Technician looking for a fast paced, field based role within a fast growing company that offer specialist training, the chance to continually progress your career and to increase earnings through door-to-door pay. The Role: Hands on work on HGVs, Vans and other commercial vehicles Carry out installations, planned and reactive maintenance Cover a regional patch Door-to-door pay and lots of overtime The Person: Vehicle / Auto-Electrician or similar Looking for a Field based role Full UK Driving Licence Auto-Electrician, Electrical, Vehicle, Mobile, Installation, Field, Service, Engineer, Telematics, Commercial, HGVs, Vans, Plant, Regional, Nottingham, Derby, Stoke, Mansfield, Sheffield Reference: BBBH27469 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Auto-Electrician / Vehicle Technician (Regional Patch) £33,000 - £35,000 (OTE £50,000+) + Progression + Training + Door-to-Door pay + Unlimited Overtime + Company Vehicle + Company Benefits Leeds, Field Based Are you an Auto-Electrician / Vehicle Technician or similar looking for a varied role within a rapidly growing business who work with major blue chip clients across the UK, in a role offering door-to-door pay and unlimited overtime to greatly increase your earnings? This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team. In this varied role you will be field based covering a regional patch as you visit customer sites to primarily undertake installation work, in addition to PPM and reactive maintenance. You will work on a diverse range of commercial vehicles from 12V to 24V (primarily HGVs but also including Vans and Plant) as you work 8 hour days with unlimited overtime available. This role would suit an Auto-Electrician / Vehicle Technician looking for a fast paced, field based role within a fast growing company that offer specialist training, the chance to continually progress your career and to increase earnings through door-to-door pay. The Role: Hands on work on HGVs, Vans and other commercial vehicles Carry out installations, planned and reactive maintenance Cover a regional patch Door-to-door pay and lots of overtime The Person: Vehicle / Auto-Electrician or similar Looking for a Field based role Full UK Driving Licence Auto-Electrician, Electrical, Vehicle, Mobile, Installation, Service, Engineer, Field,Telematics, HGVs, Vans, Plant, Commercial, Industrial, Regional, Yorkshire, Leeds, York, Doncaster, Blackburn Reference: BBBH27469 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Lead Engineer Location: Sheffield Salary: £49,000 to £52,000 + Extensive Benefits - 25 holidays + 8 bank holidays - Additional holiday earned at 5 & 10 years' service - Matched up to 8% pension - Up to 7.5% quarterly bonus scheme - Private healthcare - Sick pay after 1 years' service - Training & Progression Reference: Jo7516/AD 40 Hour week - Mon-Fri, Days, 37.5 hours a week, offer flexible hours between 7:30am-6pm The Company My client is one of the UK's leading manufacturers within its field of specialist metal alloys and associated products. The company is a well established producer to the global markets, having plants in the UK, Europe, Asia, and Americas, with over 75 years experience within manufacturing. The UK site is looking once again to expand due to further investment, within this globally secure organisation. Key Skills Apprentice Trained Engineer Experience in a Supervisory or Management Role Understanding of PPM Systems The Role Ideally you need to be multi skilled. The role is slightly hands on but will be line managing 6 day technicians. Responsible for area budget, planning shutdowns and planned maintenance. This includes work on vacuum furnaces, gas-fired furnaces, rotary forge machinery, peeling machines, precision finishing machines, CNC lathes within a machine shop environment. There is a huge amount of training on offer so the successful candidate will be in line to broaden their skills considerably. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.

Maintenance Engineer Location: Sheffield Salary: £45,000 - £48,000 + Extensive Benefits - 25 holidays + 8 bank holidays - Additional holiday earned at 5- & 10-years' service - Matched up to 8% pension - Private healthcare - Up to 7.5% quarterly bonus scheme - Sick pay after 1 years' service Mon-Fri, Days, 40 hours a week Reference: Jo7517/AD The Company My client is one of the UK's leading manufacturers within its field of specialist metal alloys and associated products. The company is a well-established producer to the global markets, having plants in the UK, Europe, Asia, and Americas, with over 75 years' experience within manufacturing. The UK site is looking once again to expand due to further investment, within this globally secure organisation. Key Skills Apprentice Trained Engineer Experience of a Manufacturing Environment Understanding of PPM Systems The Role You will have served a minimum of a full apprenticeship in engineering, within a manufacturing arena. Working in a medium to heavy manufacturing environment on forge machinery, furnaces, overhead cranes, bandsaws, heat treatment bays, precision machines, CNC lathes, motors, invert drives. The role also requires a proactive approach as you will take part in waste reduction initiatives on site. As part of the maintenance function, you will be actively encouraged to get involved with process improvement initiatives along with planned and preventative maintenance ensuring maximum output and the least amount of disruption to production. The successful candidate can expect a competitive salary and the opportunity to progress technically with time. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom

Multi Skilled Mechanical Engineer Location: Corby Salary: £43,000 to £45,000 + Overtime + Pension Shift Pattern: Mon, Tues, Fri, Sat & Sun days then Weds, Thurs days, for 2 weeks. Mon, Tues, Fri, Sat & Sun nights then Weds, Thurs night, for 2 weeks. Reference: Jo7515/SB The Company My client is processor/manufacturer within its field of plastic recycling. The company is a well established producer to the global markets, having 8 recycling sites across the UK. The Grimsby site is looking once again to expand due to further investment, within this globally secure organisation. Key Skills Apprentice Trained Mechanical Engineer Experience of Manufacturing Machinery Understanding of PPM Systems The Role The successful candidate will have served a minimum of a full apprenticeship in mechanical engineering and have experience working within planned and preventative maintenance schedules, project based work within a high speed controlled automated environment. There will be lots of fast moving machinery extruders, conveyors, converters, and flexible packaging equipment. This is a challenging role that will offer the successful candidate an opportunity to broaden their skills considerably. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd - Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no . Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU. If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom.

Confidential Opportunity Senior Voice & Network Engineer North Birmingham - Office & Field Based Growing MSP Leading Voice & Network Engineering Within a Leading IT / Cloud Services MSP Environment £45,000-£50,000 p.a. + On-Call & Paid OT + Strong Package Are you a 2nd/3rd Line Voice & Network Engineer looking for more variety and responsibility? Want to work across VoIP, networking, connectivity, security, site design, installations and Cyber Essentials rather than being tied to a service desk? This could be an excellent next move. An established and growing Managed Service Provider (MSP) is looking for a Senior Voice & Network Engineer to become a key technical specialist within its team. The Role This is a genuinely varied, hands-on position covering 2nd and 3rd line support, technical projects and client-facing engineering. You'll work across: Hosted voice and VoIP solutions Network design, connectivity and security Site surveys, installations and configuration SBCs and carrier integrations Complex fault finding and root-cause analysis Cyber Essentials assessments Technical pre-sales and solution design New technology and vendor evaluation Technologies including Gamma iPECS Cloud, Wildix/x-bees, Cisco Meraki, Ubiquiti UniFi, SBCs and Colt connectivity. Voice & Networking You'll need strong practical knowledge of; SIP RTP Codecs QoS NAT Routing Switching VLANs Firewalls Wi-Fi You'll also be comfortable using Wireshark or similar to get to the root cause of complex voice and network issues. You'll be involved from the beginning-surveying sites, designing solutions, installing and configuring equipment and providing ongoing support. Cyber Security A major part of the role will be becoming a Cyber Essentials assessor, carrying out assessments for clients as part of an accredited Certification Body. Already qualified - Great! Not yet qualified? The company will fund the training and certification. There is also a progression route towards Cyber Essentials Plus. Who Are We Looking For? You'll ideally have: 2nd/3rd Line Voice & Network experience within an MSP, telco or communications environment Strong networking knowledge across routing, switching, VLANs, firewalls and Wi-Fi Hands-on hosted voice/VoIP experience Strong understanding of SIP, RTP, codecs, QoS and NAT Site survey and installation experience A full UK driving licence Experience with SBCs, Cisco Meraki, Ubiquiti, Wildix, Gamma iPECS, CCNA, SD-WAN/SASE or pre-sales would be advantageous. Can manage their own workload and see issues through. Can talk technical with engineers and explain the same issue clearly to clients. This isn't a fully remote, desk-only engineering role. You'll be based in the office with national client travel, giving you genuine variety in your week. Interested? If you're an experienced Voice & Network Engineer who wants to broaden your technical skillset and become a genuine specialist across voice, networking and cyber security, I'd like to hear from you. To apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10548.

About Archangel Lightworks Archangel Lightworks is a laser communications company building wireless technology. Founded in 2017, we believe that laser communications to and from satellites is a key component of next-generation infrastructure. Our core product, the TERRA-M, is a deployable optical ground station with proven capability for space - ground data transfer. Our team develops and operates products that advance the security and resilience of critical national infrastructure. We value compassion, resilience, curiosity, ownership and integrity. Our start-up is a fast-paced and supportive environment, where you can contribute to novel technology with meaningful applications like reducing the Digital Divide. Archangel Lightworks recently closed over £10 million of investment in an oversubscribed Series A funding round. Our company is also supported by the UK Space Agency, the UK's Department of Science and Technology (DSIT) and the UK Ministry of Defence. About the job We're looking for a Head of Network Operations to join our experienced team and deliver transformative laser communications technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes, tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer-owned systems, working closely with Production and Engineering Engaging with customers during sales and post sales use of the service to ensure customer success Leading deployment and commissioning of new systems, coordinating across Production, Product Development and other technical teams Owning customer operational support, onboarding, proof of concept & incident management, ensuring effective issue resolution and feeding operational experience into future product and service development. Requirements: Significant experience (10 years+) leading network operations, service operations or a similar technical operations function supporting complex or mission-critical infrastructure Strong technical understanding of network monitoring, incident management, infrastructure maintenance and deployment Demonstrated ability to build operational capabilities, establish processes and lead multidisciplinary technical teams Experience in optical communications, satellite communications, telecommunications, ground station operations or a related field preferred. Desirable additional skills: Experience working in a start-up, scale-up or other environment where operational processes and teams have needed to be built from the ground up Exposure to the space, defence, telecommunications or critical national infrastructure sectors Understanding of cybersecurity and operational security considerations for critical or mission-critical infrastructure Familiarity with network monitoring, observability, alerting and automation tools, ideally within distributed or remote infrastructure environments Experience commissioning and bringing new technical systems or services into operational use Experience operating or supporting satellite ground stations, optical ground stations or other remotely deployed technical infrastructure Familiarity with optical communications, free-space optical systems, RF communications or satellite network operations Experience designing and implementing Network Operations Centre (NOC) processes, tooling and ways of working. Location : Our office is based in Osney Mead, Oxford. There may be opportunity to work from home as agreed with your line manager. There may be opportunity for periodic business travel. What we offer: Opportunity to work on advanced optical systems to support a world-changing vision A collaborative and transparent culture with strong links between functions Regular socials and weekly company lunch Professional development and skills growth within a specialist engineering field Competitive salary and benefits package, with equity options in a growing start-up 25 days annual leave allowance plus bank holidays Archangel Lightworks is an equal opportunity employer. As part of our commitment to equality, we work to ensure a fair and consistent interview process. If you need any assistance or accommodation to complete your application or assessment, please contact us through the application form. We recognise that many candidates use AI tools when applying. Please ensure your application reflects your own experience, skills, and thinking. We assess applications based on authenticity and accuracy, so anything generated with AI should be reviewed, personalised, and representative of you.

Your Company: Our client is a leading engineering organisation specialising in climate, HVAC and sustainable technical solutions for commercial and industrial customers. With a strong focus on technical excellence, customer service and innovative engineering solutions, the organisation is continuing to grow its field service operation and is looking for an experienced Service Technician to join the team. Your Role & Responsibilities: While in this position your duties may include but are not limited to: Attend customer sites across the UK to diagnose, service and repair HVAC and associated equipment. Carry out Planned Preventative Maintenance (PPM), breakdown, warranty, hire and commissioning work. Diagnose system faults using specialist diagnostic software, technical documentation, engineering specifications and hand tools. Identify technical issues and implement effective solutions to minimise equipment downtime. Build and maintain strong, professional relationships with customers, acting as a trusted technical point of contact. Communicate clearly with customers regarding service requirements, progress, technical issues and completed works. Work closely with the Service Desk, Sales and Operations teams to ensure customers receive a consistent and efficient service. Provide regular updates to supervisors, Regional Service Managers and Senior Technicians. Complete accurate service documentation and reports following customer visits and completed work. Produce reports relating to completed and invoiced work orders where required. Use modern service applications, diagnostic technology and Microsoft Office to support day-to-day activities. Follow engineering drawings, technical specifications and relevant service procedures when carrying out repairs and maintenance. Support the identification of recurring technical issues and contribute to improvements in service delivery and operational processes. Maintain high standards of health, safety, quality and customer service at all times. Participate in a planned standby and call-out rota, including weekdays, weekends and bank holidays. What You Will Need to Apply: Proven experience working in a service, field-based technician or similar engineering role. Relevant technical qualifications and appropriate F-Gas certification. Strong technical fault-finding and diagnostic abilities. Experience carrying out maintenance, servicing, repairs or commissioning of technical equipment. Knowledge of the manufacturing or engineering environment would be advantageous. Good understanding of customer service principles and the ability to build strong customer relationships. Excellent communication and interpersonal skills. A positive, professional and solutions-focused approach. Strong analytical and problem-solving abilities. Comfortable working independently with minimal supervision while also contributing effectively as part of a wider team. Confident using diagnostic software, mobile applications and Microsoft Office. Flexible approach to working hours, including participation in scheduled standby and call-out arrangements. Full UK driving licence, with a company vehicle provided for the role. The right to work in the UK. What You Will Get in Return: This is an excellent opportunity to join a technically focused engineering organisation where you will play an important role in maintaining customer equipment and delivering a high standard of technical service across the UK. You will have the opportunity to work with a range of modern engineering technologies and diagnostic systems while developing your technical knowledge and experience across a varied customer base. The role also provides the chance to work closely with experienced Service, Operations and Engineering teams and contribute to ongoing improvements in service delivery. A company vehicle will be provided, alongside competitive salary and a comprehensive benefits package. You will also join an organisation that places a strong emphasis on sustainability, innovation, customer service and professional development. To express interest in this role and have a confidential chat, please reach out to: Kirsten Davison - Senior Talent Acquisition Specialist E: