VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Andy File Associates are acting as a recruitment agency on behalf of our client with regards this permanent position. Facilities Management Coordinator (Invoicing & Subcontractor Administration) Overview The Facilities Management Coordinator is responsible for supporting the smooth operation of facilities services by managing invoice processing, maintaining accurate financial records, and serving as a key communication link between clients, subcontractors, and internal teams. This role ensures timely payment, compliance with contract terms, and high-quality service delivery. Key Responsibilities Invoicing & Financial Administration Prepare, review, and process invoices for facilities services in accordance with company procedures and contract requirements. Track purchase orders, delivery notes, work orders, and service reports to ensure billing accuracy. Monitor and reconcile accounts payable and accounts receivable related to facilities operations. Maintain up-to-date records of all invoicing activities, payment status, and financial documentation. Follow up on outstanding payments with clients and escalate issues where necessary. Verify subcontractor invoices against agreed rates, completed works, and supporting documentation. Subcontractor & Supplier Coordination Liaise with subcontractors to obtain quotes, confirm job completion, and resolve invoice discrepancies. Ensure subcontractors meet compliance requirements, including insurances, certifications, and health & safety documentation. Maintain an approved supplier list and update subcontractor information as required. Client Relationship Management Act as a point of contact for client queries relating to billing, scheduled works, and service updates. Provide timely and accurate reporting on work progress, invoicing status, and cost tracking. Support the preparation of client-facing documents such as monthly reports or financial summaries. Facilities Support Assist with scheduling planned and reactive maintenance activities. Maintain asset logs, service records, and contract documentation. Support the Facilities Manager with general administrative tasks and coordination as needed. Skills & Competencies Essential Strong experience in invoicing, accounts administration, or financial coordination. Knowledge of facilities management processes and subcontractor workflows. Excellent communication and relationship-building skills. High attention to detail with strong numerical accuracy. Proficiency with MS Office (especially Excel) and finance/CAFMs systems. Ability to manage multiple deadlines and prioritise workloads effectively. Desirable Experience working within facilities management, property services, or construction. Understanding of compliance requirements (H&S, contractor documentation). Familiarity with purchase order systems and service-level agreements. Qualifications Minimum: GCSEs/A-Levels or equivalent. Preferred: NVQ or diploma in Business Administration, Facilities Management, or related field. Financial administration certifications advantageous. Personal Attributes Proactive and organised with a problem-solving mindset. Professional, customer-focused attitude. Able to work independently and collaboratively. Integrity in handling financial information and sensitive documentation. Hours 9am - 5pm with some flexibility on hours.
Dec 05, 2025
Full time
Andy File Associates are acting as a recruitment agency on behalf of our client with regards this permanent position. Facilities Management Coordinator (Invoicing & Subcontractor Administration) Overview The Facilities Management Coordinator is responsible for supporting the smooth operation of facilities services by managing invoice processing, maintaining accurate financial records, and serving as a key communication link between clients, subcontractors, and internal teams. This role ensures timely payment, compliance with contract terms, and high-quality service delivery. Key Responsibilities Invoicing & Financial Administration Prepare, review, and process invoices for facilities services in accordance with company procedures and contract requirements. Track purchase orders, delivery notes, work orders, and service reports to ensure billing accuracy. Monitor and reconcile accounts payable and accounts receivable related to facilities operations. Maintain up-to-date records of all invoicing activities, payment status, and financial documentation. Follow up on outstanding payments with clients and escalate issues where necessary. Verify subcontractor invoices against agreed rates, completed works, and supporting documentation. Subcontractor & Supplier Coordination Liaise with subcontractors to obtain quotes, confirm job completion, and resolve invoice discrepancies. Ensure subcontractors meet compliance requirements, including insurances, certifications, and health & safety documentation. Maintain an approved supplier list and update subcontractor information as required. Client Relationship Management Act as a point of contact for client queries relating to billing, scheduled works, and service updates. Provide timely and accurate reporting on work progress, invoicing status, and cost tracking. Support the preparation of client-facing documents such as monthly reports or financial summaries. Facilities Support Assist with scheduling planned and reactive maintenance activities. Maintain asset logs, service records, and contract documentation. Support the Facilities Manager with general administrative tasks and coordination as needed. Skills & Competencies Essential Strong experience in invoicing, accounts administration, or financial coordination. Knowledge of facilities management processes and subcontractor workflows. Excellent communication and relationship-building skills. High attention to detail with strong numerical accuracy. Proficiency with MS Office (especially Excel) and finance/CAFMs systems. Ability to manage multiple deadlines and prioritise workloads effectively. Desirable Experience working within facilities management, property services, or construction. Understanding of compliance requirements (H&S, contractor documentation). Familiarity with purchase order systems and service-level agreements. Qualifications Minimum: GCSEs/A-Levels or equivalent. Preferred: NVQ or diploma in Business Administration, Facilities Management, or related field. Financial administration certifications advantageous. Personal Attributes Proactive and organised with a problem-solving mindset. Professional, customer-focused attitude. Able to work independently and collaboratively. Integrity in handling financial information and sensitive documentation. Hours 9am - 5pm with some flexibility on hours.
Charity Trust Coordinator Location: Etchingham, TN19 7BY Salary: £28,142 - £30,024 per annum (FTE, pro-rata for part time) and access to a generous pension scheme Hours: 10 hours per week Are you highly organised, proactive, and motivated by community impact? The Trust for Sports & Recreation is seeking a Charity Trust Coordinator to play a central role in managing their facilities, supporting their Trustees, and ensuring their Charity continues to thrive. This is a hands on role at the heart of Etchingham life - you'll be the person who keeps their community spaces running smoothly, sustainable, and welcoming for everyone. What you'll be doing: Governance & compliance : Support Trustees with risk assessments, policy monitoring, and annual Charity Commission reporting. Finance: Manage accounts, invoices, monthly reports, and audit preparation using Scribe software; administer fundraising initiatives such as the 100 Club lottery. Trustee support: Prepare agendas, minutes, and reports to enable effective decision making; act as the main point of contact between Trustees, committees, and stakeholders. Facilities management : Oversee the day to day running of the Community Halls, working with the Joint Management Committee to manage contractors, manage bookings and payments, and ensure health & safety compliance. Marketing & engagement : Develop campaigns, press releases, and digital updates to promote facilities and fundraising activities, strengthening community involvement. About you: You're proactive and detail-focused, able to handle multiple tasks while maintaining high attention to detail. You're confident in working with the public, providing excellent support while upholding professionalism. You have experience in financial administration and governance with knowledge of charity or public sector processes. You are collaborative in nature and able to work with Trustees, the Executive Officer for the Council, and volunteers You're community minded and committed to values of integrity, inclusivity and service. This is more than an administrative role - it's a chance to shape how the charity operates and grows. You'll enjoy variety, responsibility, and the satisfaction of seeing your work make a visible difference to local people. Working alongside Trustees and the Council's Executive Officer, you'll help ensure their facilities remain a source of pride for Etchingham. To Apply If you feel you are a suitable candidate and would like to work for this reputable Council, please do not hesitate to apply. Completed applications must be returned by 12pm on Sunday, 28th December 2025. Interviews will take place in the evening on 16 th and 19 th January 2026.
Dec 05, 2025
Full time
Charity Trust Coordinator Location: Etchingham, TN19 7BY Salary: £28,142 - £30,024 per annum (FTE, pro-rata for part time) and access to a generous pension scheme Hours: 10 hours per week Are you highly organised, proactive, and motivated by community impact? The Trust for Sports & Recreation is seeking a Charity Trust Coordinator to play a central role in managing their facilities, supporting their Trustees, and ensuring their Charity continues to thrive. This is a hands on role at the heart of Etchingham life - you'll be the person who keeps their community spaces running smoothly, sustainable, and welcoming for everyone. What you'll be doing: Governance & compliance : Support Trustees with risk assessments, policy monitoring, and annual Charity Commission reporting. Finance: Manage accounts, invoices, monthly reports, and audit preparation using Scribe software; administer fundraising initiatives such as the 100 Club lottery. Trustee support: Prepare agendas, minutes, and reports to enable effective decision making; act as the main point of contact between Trustees, committees, and stakeholders. Facilities management : Oversee the day to day running of the Community Halls, working with the Joint Management Committee to manage contractors, manage bookings and payments, and ensure health & safety compliance. Marketing & engagement : Develop campaigns, press releases, and digital updates to promote facilities and fundraising activities, strengthening community involvement. About you: You're proactive and detail-focused, able to handle multiple tasks while maintaining high attention to detail. You're confident in working with the public, providing excellent support while upholding professionalism. You have experience in financial administration and governance with knowledge of charity or public sector processes. You are collaborative in nature and able to work with Trustees, the Executive Officer for the Council, and volunteers You're community minded and committed to values of integrity, inclusivity and service. This is more than an administrative role - it's a chance to shape how the charity operates and grows. You'll enjoy variety, responsibility, and the satisfaction of seeing your work make a visible difference to local people. Working alongside Trustees and the Council's Executive Officer, you'll help ensure their facilities remain a source of pride for Etchingham. To Apply If you feel you are a suitable candidate and would like to work for this reputable Council, please do not hesitate to apply. Completed applications must be returned by 12pm on Sunday, 28th December 2025. Interviews will take place in the evening on 16 th and 19 th January 2026.
Your new Role: We are seeking an experienced HR Coordinator to join our dynamic team. This role is pivotal in delivering a seamless employee experience, from onboarding through to HR administration, systems management, and supporting performance and compensation processes. You'll work closely with colleagues in London and New York, ensuring compliance and operational excellence across all HR activities. Onboarding Manage the end-to-end onboarding process, including Workday updates, right-to-work checks, background screening, and document management. Liaise with the New York team for conflict checks. Coordinate induction schedules, assign buddies, and send joining instructions. Work with IT and Facilities to arrange equipment delivery (including international addresses). Keep managers informed throughout the onboarding process. HR Administration & Processes Prepare HR correspondence (e.g., probation, references, salary reviews) using DocuSign where appropriate. Act as the point of contact for holiday queries, manage year-end carry-over, and reconcile holiday records across systems. Monitor sickness absence, manage documentation, and escalate concerns as needed. Maintain accurate electronic files and order staff gifts and celebratory items. HR Systems Maintain accurate data in Workday (joiners, leavers, changes, absences). Support system enhancements and reporting, working closely with the New York team. Manage expense claims and invoice processing for HR. Performance & Compensation Assist with appraisal processes and documentation. Support annual salary and bonus reviews, including system updates and payroll administration. General Support Contribute to ad hoc projects (e.g., benchmarking, change management, flu vaccination programme). Arrange staff training as requested by senior HR leaders. What you need: Minimum 2 years' HR experience within the LEGAL SECTOR ESSENTIAL . Strong interpersonal and communication skills. Highly organised, detail-oriented, and able to manage multiple priorities. Proficient in MS Word and Excel; experience with HRIS (Workday desirable). Self-motivated, proactive, and a team player committed to excellent client service. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 05, 2025
Full time
Your new Role: We are seeking an experienced HR Coordinator to join our dynamic team. This role is pivotal in delivering a seamless employee experience, from onboarding through to HR administration, systems management, and supporting performance and compensation processes. You'll work closely with colleagues in London and New York, ensuring compliance and operational excellence across all HR activities. Onboarding Manage the end-to-end onboarding process, including Workday updates, right-to-work checks, background screening, and document management. Liaise with the New York team for conflict checks. Coordinate induction schedules, assign buddies, and send joining instructions. Work with IT and Facilities to arrange equipment delivery (including international addresses). Keep managers informed throughout the onboarding process. HR Administration & Processes Prepare HR correspondence (e.g., probation, references, salary reviews) using DocuSign where appropriate. Act as the point of contact for holiday queries, manage year-end carry-over, and reconcile holiday records across systems. Monitor sickness absence, manage documentation, and escalate concerns as needed. Maintain accurate electronic files and order staff gifts and celebratory items. HR Systems Maintain accurate data in Workday (joiners, leavers, changes, absences). Support system enhancements and reporting, working closely with the New York team. Manage expense claims and invoice processing for HR. Performance & Compensation Assist with appraisal processes and documentation. Support annual salary and bonus reviews, including system updates and payroll administration. General Support Contribute to ad hoc projects (e.g., benchmarking, change management, flu vaccination programme). Arrange staff training as requested by senior HR leaders. What you need: Minimum 2 years' HR experience within the LEGAL SECTOR ESSENTIAL . Strong interpersonal and communication skills. Highly organised, detail-oriented, and able to manage multiple priorities. Proficient in MS Word and Excel; experience with HRIS (Workday desirable). Self-motivated, proactive, and a team player committed to excellent client service. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
