The Ridge 2020 Golf Course Rd Auburn, CA 95602, USA The Ridge Golf Course & Events Center offers an exciting golf experience with a stunning layout in the golden foothills of California. Just a short drive from Sacramento, this Robert Trent Jones Jr.-designed course seamlessly integrates with the natural beauty of the land while providing a challenging and enjoyable round of golf. The General Manager oversees all aspects of the club or facility, including its activities and relationships with guests, associates, and the community. This role is ultimately responsible for maximizing guest satisfaction and financial performance while ensuring exceptional service across all departments, including golf operations, food and beverage, and event services. Responsibilities: Prepares and monitors the annual budget, revenue goals, and expenses, while generating various business volume forecasts (weekly, monthly, etc.). Monitors financial reports/statements daily, weekly, and monthly, implementing effective corrective action when necessary. Establishes and oversees personnel policies, including hiring, training, and professional development programs to maintain a high-performing team. Ensures compliance with all Human Resources procedures and policies by management staff. Develops, maintains, and administers a sound organizational plan, initiating improvements as necessary. Maintains professional memberships (PGA, CMAA, and other relevant associations) and stays updated on industry trends through workshops and meetings. Oversees the care and maintenance of all facility assets, ensuring a high-quality experience for members and guests. Leads marketing initiatives to promote the facility's services and enhance community engagement. Ensures the highest standards for food and beverage service, overseeing menu development, cost controls, vendor relations, and service quality in all dining and event spaces. Implements policies and procedures across multiple departments to maintain compliance with company standards for product and service quality. Directly manages key department heads, including the Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director of Instruction, and Food & Beverage leadership. Assures effective orientation and ongoing training programs for all associates to uphold service excellence and operational efficiency. This position requires a dynamic and experienced leader who is passionate about providing an outstanding golf, dining, and event experience. If you have a strong background in golf course and club management, with expertise in food and beverage operations, we invite you to apply. Education/Experience: Bachelor's degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.) Physical Demands: Regularly stands, walks and sits. Occasionally may climb, balance, stoop, kneel, crawl, crouch, taste or smell. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate. Certificates/Licenses: Class A member of PGA/LPGA member Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Knowledge of Microsoft Office applications. Compensation: $120,000 - $140,000 This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Feb 12, 2025
Full time
The Ridge 2020 Golf Course Rd Auburn, CA 95602, USA The Ridge Golf Course & Events Center offers an exciting golf experience with a stunning layout in the golden foothills of California. Just a short drive from Sacramento, this Robert Trent Jones Jr.-designed course seamlessly integrates with the natural beauty of the land while providing a challenging and enjoyable round of golf. The General Manager oversees all aspects of the club or facility, including its activities and relationships with guests, associates, and the community. This role is ultimately responsible for maximizing guest satisfaction and financial performance while ensuring exceptional service across all departments, including golf operations, food and beverage, and event services. Responsibilities: Prepares and monitors the annual budget, revenue goals, and expenses, while generating various business volume forecasts (weekly, monthly, etc.). Monitors financial reports/statements daily, weekly, and monthly, implementing effective corrective action when necessary. Establishes and oversees personnel policies, including hiring, training, and professional development programs to maintain a high-performing team. Ensures compliance with all Human Resources procedures and policies by management staff. Develops, maintains, and administers a sound organizational plan, initiating improvements as necessary. Maintains professional memberships (PGA, CMAA, and other relevant associations) and stays updated on industry trends through workshops and meetings. Oversees the care and maintenance of all facility assets, ensuring a high-quality experience for members and guests. Leads marketing initiatives to promote the facility's services and enhance community engagement. Ensures the highest standards for food and beverage service, overseeing menu development, cost controls, vendor relations, and service quality in all dining and event spaces. Implements policies and procedures across multiple departments to maintain compliance with company standards for product and service quality. Directly manages key department heads, including the Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director of Instruction, and Food & Beverage leadership. Assures effective orientation and ongoing training programs for all associates to uphold service excellence and operational efficiency. This position requires a dynamic and experienced leader who is passionate about providing an outstanding golf, dining, and event experience. If you have a strong background in golf course and club management, with expertise in food and beverage operations, we invite you to apply. Education/Experience: Bachelor's degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.) Physical Demands: Regularly stands, walks and sits. Occasionally may climb, balance, stoop, kneel, crawl, crouch, taste or smell. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate. Certificates/Licenses: Class A member of PGA/LPGA member Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Knowledge of Microsoft Office applications. Compensation: $120,000 - $140,000 This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Job Summary The Head of Commercial Operations works closely with the Executive Director and Senior Management Team to maximise income through a variety of commercial trading streams and ensure the Citizens Theatre is delivering an excellent experience for the theatre's customers. Job Description Following a six-year closure for a major redevelopment of the building, we intend to reopen the Citizens Theatre to the public in August 2025. The transformed building and facilities will present new opportunities for artistic, participation and commercial activities, including a new bar/café. The Head of Commercial Operations will work with the Technical & Building Director to establish the Building Operating Plan, and create the policies, procedures and training necessary to ensure the safety of staff, audience and visitors and compliance with statutory responsibilities. You will establish our new Welcome Team, directly line managing the FOH Manager and Bar & Events Manager and supporting the recruitment and training of all Front of House staff. The role will lead the proactive development of a new events and hospitality business, and work with colleagues to integrate this into the operational activities of the theatre. This is an exciting opportunity to join the team ahead of the reopening to establish the systems, processes, policies, recruitment and training necessary to ensure an exceptional welcome to our visitors when we reopen our doors in the summer. Job Requirements Previous experience of managing a busy, high-capacity venue and leading operational teams to deliver an excellent service. Significant commercial experience, acumen and drive; with a track record of driving growth and increasing profitability in a commercial environment with multiple revenue streams. Experience of venue hire and event management. Experience of leading food and beverage operations, and familiarity with financial management and reporting within a hospitality business. Proven people and communication skills, and an ability to negotiate confidently with suppliers and other commercial partners to deliver high-level returns. Collaborative, with a track record in leading, managing and motivating large teams. Excellent knowledge of Licensing legislation, Health & Safety legislation and statutory duties related to premises management. Job Responsibilities With the Executive Director, develop and implement a commercial strategy that maximises the commercial potential of the Citizens Theatre property and assets, and secures profitable earned income from trading activities. With the Executive Director, Head of Marketing and other relevant staff, develop an audience strategy that ensures the Citizens Theatre is delivering an excellent visitor experience. Contribute to the design of foyer spaces to ensure they are inviting areas to encourage an increased dwell time and optimise secondary spend opportunities. Lead the creation and delivery of the unique Citizens Theatre Welcome, which communicates the theatre's story and welcomes patrons and guests to our building. Oversee the delivery of a professional and welcoming front of house, which reflects our Glasgow community, excels in customer service and is responsive to all aspects of the building's activity, working with the Front of House Manager. Contact for more info:
Feb 12, 2025
Full time
Job Summary The Head of Commercial Operations works closely with the Executive Director and Senior Management Team to maximise income through a variety of commercial trading streams and ensure the Citizens Theatre is delivering an excellent experience for the theatre's customers. Job Description Following a six-year closure for a major redevelopment of the building, we intend to reopen the Citizens Theatre to the public in August 2025. The transformed building and facilities will present new opportunities for artistic, participation and commercial activities, including a new bar/café. The Head of Commercial Operations will work with the Technical & Building Director to establish the Building Operating Plan, and create the policies, procedures and training necessary to ensure the safety of staff, audience and visitors and compliance with statutory responsibilities. You will establish our new Welcome Team, directly line managing the FOH Manager and Bar & Events Manager and supporting the recruitment and training of all Front of House staff. The role will lead the proactive development of a new events and hospitality business, and work with colleagues to integrate this into the operational activities of the theatre. This is an exciting opportunity to join the team ahead of the reopening to establish the systems, processes, policies, recruitment and training necessary to ensure an exceptional welcome to our visitors when we reopen our doors in the summer. Job Requirements Previous experience of managing a busy, high-capacity venue and leading operational teams to deliver an excellent service. Significant commercial experience, acumen and drive; with a track record of driving growth and increasing profitability in a commercial environment with multiple revenue streams. Experience of venue hire and event management. Experience of leading food and beverage operations, and familiarity with financial management and reporting within a hospitality business. Proven people and communication skills, and an ability to negotiate confidently with suppliers and other commercial partners to deliver high-level returns. Collaborative, with a track record in leading, managing and motivating large teams. Excellent knowledge of Licensing legislation, Health & Safety legislation and statutory duties related to premises management. Job Responsibilities With the Executive Director, develop and implement a commercial strategy that maximises the commercial potential of the Citizens Theatre property and assets, and secures profitable earned income from trading activities. With the Executive Director, Head of Marketing and other relevant staff, develop an audience strategy that ensures the Citizens Theatre is delivering an excellent visitor experience. Contribute to the design of foyer spaces to ensure they are inviting areas to encourage an increased dwell time and optimise secondary spend opportunities. Lead the creation and delivery of the unique Citizens Theatre Welcome, which communicates the theatre's story and welcomes patrons and guests to our building. Oversee the delivery of a professional and welcoming front of house, which reflects our Glasgow community, excels in customer service and is responsive to all aspects of the building's activity, working with the Front of House Manager. Contact for more info:
Job ID: Amazon EU SARL (UK Branch) - D67 The Workplace Design Guidelines and Standards team is looking for an experienced Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon's Global Workplace Design Guidelines and Standards for EMEA (Europe, Middle East, Africa). The Workplace Guidelines and Standards team's mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon's high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop standards and guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs. You bring most or all of the following to the role: Intermediate to advanced knowledge of building codes and accessibility standards. Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail. Experience in managing and updating design standards and guidelines on a global scale. Experience in digital asset management and metadata-driven data architecture. Experience working in a matrixed organization. Location: London. Key job responsibilities Act as a regional Guidelines Subject Matter Expert (SME) by consulting with regional business partners during change requests and participate in the development of narrative justifications. Develop, drive adoption of, and maintain tools and procedures to accelerate the organization's ability to adapt to changing priorities and urgent requests. Develop, or work with vendors to develop, standard specifications and guideline documents. Collaborate with peers across regions to elevate regional differences to a global perspective. Own the roadmap for new and revised guidelines and standards for your region. A day in the life The Workplace Guidelines Program Manager will work closely with cross-functional teams to identify root causes from lessons learned, track change requests, and develop end-to-end complex programs and initiatives. A day in the life might be spent navigating and balancing multiple conversations, written requests, design options, stakeholder feedback, and general constraints to develop strategies to accelerate team-level delivery. You work autonomously and creatively in a fast-paced, ambiguous environment. As a leader in the program management discipline, you role model best practices, influencing and operating at all levels - technical and non-technical - to overcome obstacles and deliver results. Your attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems. About the team The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Center of Enablement, and Global Center of Expertise. Workplace Design and Construction sits within the Global Center of Expertise and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery. The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon's Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards. Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor. BASIC QUALIFICATIONS Experience in design Have an available online portfolio Experience understanding needs of business and end customers and translating them into right solutions Experience gathering and analyzing large amounts of data and delivering continuous business improvements PREFERRED QUALIFICATIONS Knowledge of project management tools and methodologies (agile to waterfall) Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 12, 2025
Full time
Job ID: Amazon EU SARL (UK Branch) - D67 The Workplace Design Guidelines and Standards team is looking for an experienced Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon's Global Workplace Design Guidelines and Standards for EMEA (Europe, Middle East, Africa). The Workplace Guidelines and Standards team's mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon's high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop standards and guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs. You bring most or all of the following to the role: Intermediate to advanced knowledge of building codes and accessibility standards. Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail. Experience in managing and updating design standards and guidelines on a global scale. Experience in digital asset management and metadata-driven data architecture. Experience working in a matrixed organization. Location: London. Key job responsibilities Act as a regional Guidelines Subject Matter Expert (SME) by consulting with regional business partners during change requests and participate in the development of narrative justifications. Develop, drive adoption of, and maintain tools and procedures to accelerate the organization's ability to adapt to changing priorities and urgent requests. Develop, or work with vendors to develop, standard specifications and guideline documents. Collaborate with peers across regions to elevate regional differences to a global perspective. Own the roadmap for new and revised guidelines and standards for your region. A day in the life The Workplace Guidelines Program Manager will work closely with cross-functional teams to identify root causes from lessons learned, track change requests, and develop end-to-end complex programs and initiatives. A day in the life might be spent navigating and balancing multiple conversations, written requests, design options, stakeholder feedback, and general constraints to develop strategies to accelerate team-level delivery. You work autonomously and creatively in a fast-paced, ambiguous environment. As a leader in the program management discipline, you role model best practices, influencing and operating at all levels - technical and non-technical - to overcome obstacles and deliver results. Your attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems. About the team The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space and occupancy planning, capital investment program management, facility maintenance, and operations in more than 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Center of Enablement, and Global Center of Expertise. Workplace Design and Construction sits within the Global Center of Expertise and includes the disciplines of Global Design, Workplace Guidelines, Business Development, Global Integrated Facilities Management, and regional Design and Construction (D&C) delivery. The Workplace Guidelines team owns the creation, implementation, and ongoing refinement of Amazon's Global Workplace Design Guidelines and Standards, ensuring regional teams have comprehensive documentation to support delivering and refreshing spaces that best support how Amazonians work in the office. This team includes global furniture, fixture and equipment (FF&E) development and implementation, as well as signage and wayfinding guidelines and standards. Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor. BASIC QUALIFICATIONS Experience in design Have an available online portfolio Experience understanding needs of business and end customers and translating them into right solutions Experience gathering and analyzing large amounts of data and delivering continuous business improvements PREFERRED QUALIFICATIONS Knowledge of project management tools and methodologies (agile to waterfall) Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Purpose of the Role As Centre Manager at Ocean Terminal, you will work closely with the Ambassador Group and Savills teams to lead the successful operation of the development to achieve ongoing growth through strategic direction, management leadership, stakeholder influence and engagement, innovation and accountability. As Centre Manager you will clearly communicate the vision for the Scheme, including the values, culture and behaviours. You will be a strong and motivational leader who has a proven track record in effectively developing and nurturing teams in a large retail environment. As part of the asset team, you will assist with driving performance and growth to strengthen the asset and ensure its long term success. You will assist in enhancing the overall profitability and performance of the scheme by assisting with the implementation of the commercialisation strategy aligned with the brand and driving other non rental revenue streams. Experience in managing operational budgets and P&L accounts is essential. The Centre Manager will represent Ocean Terminal as the public face of the development maintaining relationships with all key internal and external stakeholders. Experience in dealing with multiple stakeholders is required. Responsibilities Service charge budgeting and reporting as well as driving retailer sales and footfall Mall commercialisation opportunities Delivering the best standards of operational performance and customer care at the Centre. Working with the facilities team in driving operational efficiencies. Providing input onto the operational business plan in line with the Asset manager and Shareholders objectives Acting as an ambassador promoting the brand, creating and nurturing key stakeholder relationships with our employees, service partners, retailers, visitors, Council, port authority, media, managing agent, Asset Manager, Shareholder (and their advisors) Developing strong relationships with all tenants Leading by example Key Responsibilities Main Duties Financial Performance Provide input into the annual business plan for the centre, have a full understanding and appreciation of the business strategy and take responsibility for its implementation within the context of the onsite team Assist with service charge budgeting and non-recoverable expenditure capital expenditure budgeting. Managing and reviewing the annual service charge budgets for the main centre and car park (in excess of £2m per annum) Work with occupiers to maintain retail sales opportunities Work with the Asset Management and Commercial Teams in the development and execution of the marketing budget and strategy to drive retail sales and footfall Assist the Asset Management Team in the strategy for the management of void units to maximise income, minimise the non recoverable rates and other cost liabilities and enhance the mall environment In conjunction with the managing agent prepare the annual service charge budgets, manage expenditure throughout the service charge period and assist with the reconciliation at year end. Staff Training and Development The ongoing training and development of all Centre management staff Implement Training Needs Analysis for each team member on a six monthly basis Conduct staff appraisals in accordance with the Savills staff appraisal policy Attend all Management Meetings and any other meeting as requested by the Management Surveyor / Asset Manager or Shareholder Specific Management Responsibilities Provide effective leadership and empower employees to ensure the development and encouragement of all staff to meet both business and personal objectives Line management of the existing management site team, Conducting appraisals, setting personal targets and carrying out pay and bonus reviews Measure performance against key business plan targets and ensure individuals are accountable In conjunction with Savills' HR team, ensure disciplinary and grievance procedures are actioned appropriately Work closely with the Savills' management team on the production of the service charge budgets and booklets, the payment of invoices and control of expenditure as well as portfolio changes in operational policy and procedure In conjunction with the Savills' Operations team attend cross portfolio centre management meetings, share ideas and policies that can enhance the performance of the Outlet. Overview Build and promote the Ocean Terminal Brand through relationships with all key stakeholders. Ensure consistency of message and act as an ambassador for the Centre. Site Team Ensure they are a conduit for passing on relevant information to the Team such as changes to business strategy, wider local developments and changes in policy. Tenants Chair the brand meetings and service charge update meetings Maintain a good relationship with all store managers and that regular anchor store and unit store meetings are scheduled. Feedback anecdotal and actual trade information through the weekly & monthly trading reports to the managing agents and Shareholder Work with the managing agent and shareholder to oversee the monitoring of tenant compliance Marketing Visitors To consistently exceed customer expectations and deliver long term, sustainable customer satisfaction both internally and externally Act as the main PR spokesperson for Ocean Terminal as instructed by the Asset Manager Maintain a good relationship with the local press and promote positive PR stories about the centre. Media Oversee promotional media releases that are of a local nature All other media statements and releases will require Shareholder / Asset management approval prior to release Operations Work with the Management Team to ensure the highest standards of operational efficiency and customer care at all levels, including service to staff, retailers and visitors With the external Facilities Manager, oversee and review all operational policies and procedures as required Work with the management surveyor and Management Team to prepare and review the Planned Preventative Maintenance (PPM) programme for the Centre In conjunction with any appointed service partners, oversee providers of Security, Environmental Services, Customer Service and M&E services. Quality Assurance/ Customer Service Compliance Ensure adherence to all company policies, Health and Safety procedures and statutory compliance, taking responsibility for the Centre's Health and Safety Policy ensuring it is communicated to all staff effectively The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the Centre and the overall business objectives of the Asset Manager or Shareholder. Skills, Knowledge and Experience Minimum: Senior Management experience. Previous experience of managing a retail/leisure scheme Strong leadership and people management skills Excellent communicator at all levels Excellent financial management skills Previous PR and Marketing exposure Excellent presentation skills Self-motivated Budgetary Management Experience P & L Experience Strong operational H&S knowledge (preferably holding a qualification IOSH Managing Safely or equivalent). Desirable: Previous exposure of managing a large retail/leisure scheme. Good knowledge of ESG, Corporate Responsibility and environmental issues. Achievement of other professional qualifications / awards relevant to the role Working Hours: 40 hrs per week Please see our Benefits Booklet for more information.
Feb 12, 2025
Full time
Purpose of the Role As Centre Manager at Ocean Terminal, you will work closely with the Ambassador Group and Savills teams to lead the successful operation of the development to achieve ongoing growth through strategic direction, management leadership, stakeholder influence and engagement, innovation and accountability. As Centre Manager you will clearly communicate the vision for the Scheme, including the values, culture and behaviours. You will be a strong and motivational leader who has a proven track record in effectively developing and nurturing teams in a large retail environment. As part of the asset team, you will assist with driving performance and growth to strengthen the asset and ensure its long term success. You will assist in enhancing the overall profitability and performance of the scheme by assisting with the implementation of the commercialisation strategy aligned with the brand and driving other non rental revenue streams. Experience in managing operational budgets and P&L accounts is essential. The Centre Manager will represent Ocean Terminal as the public face of the development maintaining relationships with all key internal and external stakeholders. Experience in dealing with multiple stakeholders is required. Responsibilities Service charge budgeting and reporting as well as driving retailer sales and footfall Mall commercialisation opportunities Delivering the best standards of operational performance and customer care at the Centre. Working with the facilities team in driving operational efficiencies. Providing input onto the operational business plan in line with the Asset manager and Shareholders objectives Acting as an ambassador promoting the brand, creating and nurturing key stakeholder relationships with our employees, service partners, retailers, visitors, Council, port authority, media, managing agent, Asset Manager, Shareholder (and their advisors) Developing strong relationships with all tenants Leading by example Key Responsibilities Main Duties Financial Performance Provide input into the annual business plan for the centre, have a full understanding and appreciation of the business strategy and take responsibility for its implementation within the context of the onsite team Assist with service charge budgeting and non-recoverable expenditure capital expenditure budgeting. Managing and reviewing the annual service charge budgets for the main centre and car park (in excess of £2m per annum) Work with occupiers to maintain retail sales opportunities Work with the Asset Management and Commercial Teams in the development and execution of the marketing budget and strategy to drive retail sales and footfall Assist the Asset Management Team in the strategy for the management of void units to maximise income, minimise the non recoverable rates and other cost liabilities and enhance the mall environment In conjunction with the managing agent prepare the annual service charge budgets, manage expenditure throughout the service charge period and assist with the reconciliation at year end. Staff Training and Development The ongoing training and development of all Centre management staff Implement Training Needs Analysis for each team member on a six monthly basis Conduct staff appraisals in accordance with the Savills staff appraisal policy Attend all Management Meetings and any other meeting as requested by the Management Surveyor / Asset Manager or Shareholder Specific Management Responsibilities Provide effective leadership and empower employees to ensure the development and encouragement of all staff to meet both business and personal objectives Line management of the existing management site team, Conducting appraisals, setting personal targets and carrying out pay and bonus reviews Measure performance against key business plan targets and ensure individuals are accountable In conjunction with Savills' HR team, ensure disciplinary and grievance procedures are actioned appropriately Work closely with the Savills' management team on the production of the service charge budgets and booklets, the payment of invoices and control of expenditure as well as portfolio changes in operational policy and procedure In conjunction with the Savills' Operations team attend cross portfolio centre management meetings, share ideas and policies that can enhance the performance of the Outlet. Overview Build and promote the Ocean Terminal Brand through relationships with all key stakeholders. Ensure consistency of message and act as an ambassador for the Centre. Site Team Ensure they are a conduit for passing on relevant information to the Team such as changes to business strategy, wider local developments and changes in policy. Tenants Chair the brand meetings and service charge update meetings Maintain a good relationship with all store managers and that regular anchor store and unit store meetings are scheduled. Feedback anecdotal and actual trade information through the weekly & monthly trading reports to the managing agents and Shareholder Work with the managing agent and shareholder to oversee the monitoring of tenant compliance Marketing Visitors To consistently exceed customer expectations and deliver long term, sustainable customer satisfaction both internally and externally Act as the main PR spokesperson for Ocean Terminal as instructed by the Asset Manager Maintain a good relationship with the local press and promote positive PR stories about the centre. Media Oversee promotional media releases that are of a local nature All other media statements and releases will require Shareholder / Asset management approval prior to release Operations Work with the Management Team to ensure the highest standards of operational efficiency and customer care at all levels, including service to staff, retailers and visitors With the external Facilities Manager, oversee and review all operational policies and procedures as required Work with the management surveyor and Management Team to prepare and review the Planned Preventative Maintenance (PPM) programme for the Centre In conjunction with any appointed service partners, oversee providers of Security, Environmental Services, Customer Service and M&E services. Quality Assurance/ Customer Service Compliance Ensure adherence to all company policies, Health and Safety procedures and statutory compliance, taking responsibility for the Centre's Health and Safety Policy ensuring it is communicated to all staff effectively The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the Centre and the overall business objectives of the Asset Manager or Shareholder. Skills, Knowledge and Experience Minimum: Senior Management experience. Previous experience of managing a retail/leisure scheme Strong leadership and people management skills Excellent communicator at all levels Excellent financial management skills Previous PR and Marketing exposure Excellent presentation skills Self-motivated Budgetary Management Experience P & L Experience Strong operational H&S knowledge (preferably holding a qualification IOSH Managing Safely or equivalent). Desirable: Previous exposure of managing a large retail/leisure scheme. Good knowledge of ESG, Corporate Responsibility and environmental issues. Achievement of other professional qualifications / awards relevant to the role Working Hours: 40 hrs per week Please see our Benefits Booklet for more information.
Part-Time role (3 days per week, 24 hours) Salary: Up to £17,400 per annum (pro-rated to hours) Benefits: Performance related Bonus 15 days Annual Leave + Bank Holidays (pro-rata) Life Assurance Scheme Company Pension Scheme Employee Assistance Programme Company Overview: Kudos is a well-established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its clients, and is looking to hire a Technical Services Administrator to join the team in London on a part-time basis. Candidate Requirements: The ideal candidate will have a minimum of 2 years previous experience working within an Admin role, preferably in a busy client-facing environment. Experience in the FM arena would also be beneficial but is not essential. Location: This role will be based in our London office in Piccadilly, with travel to various sites across London to attend on-site meetings. The Role: This role will be responsible for working with the Technical Services Manager to provide organisational and administrative support to the teams servicing the Kudos Health Centres across London, ensuring maximum value and excellent customer service to Kudos & its clients. You will provide support to the engineering supervisors with elements of team and day-to-day diary management, including: General administrative tasks such as note taking and reporting as required by principal stakeholders Implementing task management and following up on outstanding stakeholder actions Coordination of building access and scheduled OOH across the London portfolio Supporting the team with procuring parts and materials as required, particularly where challenges with availability may present Managing the control of hire equipment and implementing effective stock management processes The ability to prioritise workload effectively in a busy environment will see you succeed in this role. Why work for Kudos? At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values is essential to the success of the business. Our Values: Supportive - We embrace partnership working Ethical - We act with integrity Innovative - We take ownership for understanding and improving Kudos Ambitious - We continually strive to deliver the best possible service Passionate - We are proud of the part we play in Kudos & the services we deliver Application Process: Application & CV Screening Interview Via Teams with National Operations Manager & Technical Manager - (30 minutes)
Feb 12, 2025
Full time
Part-Time role (3 days per week, 24 hours) Salary: Up to £17,400 per annum (pro-rated to hours) Benefits: Performance related Bonus 15 days Annual Leave + Bank Holidays (pro-rata) Life Assurance Scheme Company Pension Scheme Employee Assistance Programme Company Overview: Kudos is a well-established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its clients, and is looking to hire a Technical Services Administrator to join the team in London on a part-time basis. Candidate Requirements: The ideal candidate will have a minimum of 2 years previous experience working within an Admin role, preferably in a busy client-facing environment. Experience in the FM arena would also be beneficial but is not essential. Location: This role will be based in our London office in Piccadilly, with travel to various sites across London to attend on-site meetings. The Role: This role will be responsible for working with the Technical Services Manager to provide organisational and administrative support to the teams servicing the Kudos Health Centres across London, ensuring maximum value and excellent customer service to Kudos & its clients. You will provide support to the engineering supervisors with elements of team and day-to-day diary management, including: General administrative tasks such as note taking and reporting as required by principal stakeholders Implementing task management and following up on outstanding stakeholder actions Coordination of building access and scheduled OOH across the London portfolio Supporting the team with procuring parts and materials as required, particularly where challenges with availability may present Managing the control of hire equipment and implementing effective stock management processes The ability to prioritise workload effectively in a busy environment will see you succeed in this role. Why work for Kudos? At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values is essential to the success of the business. Our Values: Supportive - We embrace partnership working Ethical - We act with integrity Innovative - We take ownership for understanding and improving Kudos Ambitious - We continually strive to deliver the best possible service Passionate - We are proud of the part we play in Kudos & the services we deliver Application Process: Application & CV Screening Interview Via Teams with National Operations Manager & Technical Manager - (30 minutes)
About the Role We are seeking a dedicated Physical and Personal Security Manager to join an established organisation that manages Critical National Infrastructure (CNI). This crucial position ensures the effective management of physical security across the enterprise, supporting the organisation in its obligations to safeguard critical assets. As the organisation operates under strict regulations such as the Network & Information Systems Regulation (NIS) and the Cyber Assessment Framework, this role will ensure that a robust physical security strategy is in place and that security controls are consistently maintained at the highest standards. This role covers all organisational sites, including offices, depots, and operational locations, and reports to the Senior Physical Security Manager. You will be responsible for ensuring the continuity of security measures across the organisation while liaising closely with internal teams and external stakeholders to advance the organisation's physical security posture. Key Responsibilities: Oversee the safeguarding of assets and personnel by ensuring robust physical security measures. Liaise with Counter Terrorism Security Advisers (CTSA) and the Police on all physical security-related matters. Support the Senior Physical Security Manager in investment plans, projects, and programs to advance the physical security strategy. Contribute to the development and ongoing enhancement of the Physical Security Strategy. Collaborate with cross-functional teams to integrate physical security measures into organisational strategies. Engage with internal teams and senior external stakeholders to ensure alignment with physical security goals. Assist in the management of security incidents and investigations. Lead security campaigns and workshops to drive a strong security culture within the organisation. This role is part of the Cyber Resilience Team and will involve close collaboration with other departments, including Facilities, Asset Management, Electrical & Instrumentation, and System Operations. Technical Know-How & Skills Experience managing security for Critical National Infrastructure or sites with national security standards. Strong technical understanding of physical security systems. Proven track record in liaising with national bodies such as NPSA, CTSA, and DESNZ. Expertise in conducting physical security risk assessments, utilising industry standards and best practices. Ability to source and apply threat intelligence into security strategies and ongoing risk assessments. Experience assisting in staff training and awareness programs related to physical security. Qualifications A degree in a related field is desirable, but not mandatory. Membership with The Security Institute is desirable. Benefits: 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs Pension - 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Discretionary annual bonus Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Comprehensive training Please get in touch for further details! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply
Feb 12, 2025
Full time
About the Role We are seeking a dedicated Physical and Personal Security Manager to join an established organisation that manages Critical National Infrastructure (CNI). This crucial position ensures the effective management of physical security across the enterprise, supporting the organisation in its obligations to safeguard critical assets. As the organisation operates under strict regulations such as the Network & Information Systems Regulation (NIS) and the Cyber Assessment Framework, this role will ensure that a robust physical security strategy is in place and that security controls are consistently maintained at the highest standards. This role covers all organisational sites, including offices, depots, and operational locations, and reports to the Senior Physical Security Manager. You will be responsible for ensuring the continuity of security measures across the organisation while liaising closely with internal teams and external stakeholders to advance the organisation's physical security posture. Key Responsibilities: Oversee the safeguarding of assets and personnel by ensuring robust physical security measures. Liaise with Counter Terrorism Security Advisers (CTSA) and the Police on all physical security-related matters. Support the Senior Physical Security Manager in investment plans, projects, and programs to advance the physical security strategy. Contribute to the development and ongoing enhancement of the Physical Security Strategy. Collaborate with cross-functional teams to integrate physical security measures into organisational strategies. Engage with internal teams and senior external stakeholders to ensure alignment with physical security goals. Assist in the management of security incidents and investigations. Lead security campaigns and workshops to drive a strong security culture within the organisation. This role is part of the Cyber Resilience Team and will involve close collaboration with other departments, including Facilities, Asset Management, Electrical & Instrumentation, and System Operations. Technical Know-How & Skills Experience managing security for Critical National Infrastructure or sites with national security standards. Strong technical understanding of physical security systems. Proven track record in liaising with national bodies such as NPSA, CTSA, and DESNZ. Expertise in conducting physical security risk assessments, utilising industry standards and best practices. Ability to source and apply threat intelligence into security strategies and ongoing risk assessments. Experience assisting in staff training and awareness programs related to physical security. Qualifications A degree in a related field is desirable, but not mandatory. Membership with The Security Institute is desirable. Benefits: 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs Pension - 5% employee contribution, doubling your contribution at 10% - totalling 15% 14 x salary Life Insurance linked to membership of the Retirement Savings Plan "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans Access to our Financial Wellbeing Programme Enhanced pay for parental leave Retail discounts and cashback scheme Annual salary review Discretionary annual bonus Company Sick Pay In-house Occupational Health Team Employee Assistance Programme Comprehensive training Please get in touch for further details! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. 'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and experience can apply
BJ101: Facilities Manager Location: Ascot, Berkshire Salary: £45,000 - £47,000 Per Annum (Dependant on Experience) Working Hours: Monday - Friday (+ Overtime Opportunities) Overview: First Military Recruitment are currently supporting a prestigious estate based in Ascot with their search for an experienced Facilities Manager. The Facilities Manager has a critical role to play ensuring that the venues building fabric is managed and maintained including management of the inhouse Facilities Fabric delivery teams. Duties and Responsibilities: Working with the Head of Facilities to gain an understanding of the installed building Fabric in accordance with Legal and statutory obligations. Develop the venues building maintenance strategy. Supervise the day-to-day activities of the department's in-house resources in the absence of any reporting line Team Leaders Ensure Safe working practices and liaise with the Health and Safety Manager on any concerns. Assist in the management and continual development of the site wide Fabric PPM scheme. Develop Asset condition reports and plan lifecycle replacements of Building Fabric Assets. Oversee site wide temporary and permanent signage. Provide technical support for activities including conference and events. Support the wider Facilities Management team with on-site activities of outsourced Fabric contractors including PPM Contract management. Provide strong line management and leadership complying to the venues policies and procedures. Procurement and stock control management of non-contracted consumables. Manage and document HSE permit to work, method statement and risk assessment procedures. Skills and Qualifications: Strong Leadership and teamwork skills and ability to empower personnel to deliver and achieve high standards. Qualification in Building Fabric trade to minimum NVQ Level 2 or equivalent. Operational Knowledge of Fabric biased Maintenance Teams Conversant with procurement and contractual standards. Conversant with Microsoft and facilities specific software packages. Ability to drive loyalty and commitment within department function. Analytical and skilled at problem solving. High level of accuracy and attention to detail. Candidate should be well organised and show excellent communication skills BJ101: Facilities Manager Location: Ascot, Berkshire Salary: £45,000 - £47,000 Per Annum (Dependant on Experience) Working Hours: Monday - Friday (+ Overtime Opportunities)
Feb 11, 2025
Full time
BJ101: Facilities Manager Location: Ascot, Berkshire Salary: £45,000 - £47,000 Per Annum (Dependant on Experience) Working Hours: Monday - Friday (+ Overtime Opportunities) Overview: First Military Recruitment are currently supporting a prestigious estate based in Ascot with their search for an experienced Facilities Manager. The Facilities Manager has a critical role to play ensuring that the venues building fabric is managed and maintained including management of the inhouse Facilities Fabric delivery teams. Duties and Responsibilities: Working with the Head of Facilities to gain an understanding of the installed building Fabric in accordance with Legal and statutory obligations. Develop the venues building maintenance strategy. Supervise the day-to-day activities of the department's in-house resources in the absence of any reporting line Team Leaders Ensure Safe working practices and liaise with the Health and Safety Manager on any concerns. Assist in the management and continual development of the site wide Fabric PPM scheme. Develop Asset condition reports and plan lifecycle replacements of Building Fabric Assets. Oversee site wide temporary and permanent signage. Provide technical support for activities including conference and events. Support the wider Facilities Management team with on-site activities of outsourced Fabric contractors including PPM Contract management. Provide strong line management and leadership complying to the venues policies and procedures. Procurement and stock control management of non-contracted consumables. Manage and document HSE permit to work, method statement and risk assessment procedures. Skills and Qualifications: Strong Leadership and teamwork skills and ability to empower personnel to deliver and achieve high standards. Qualification in Building Fabric trade to minimum NVQ Level 2 or equivalent. Operational Knowledge of Fabric biased Maintenance Teams Conversant with procurement and contractual standards. Conversant with Microsoft and facilities specific software packages. Ability to drive loyalty and commitment within department function. Analytical and skilled at problem solving. High level of accuracy and attention to detail. Candidate should be well organised and show excellent communication skills BJ101: Facilities Manager Location: Ascot, Berkshire Salary: £45,000 - £47,000 Per Annum (Dependant on Experience) Working Hours: Monday - Friday (+ Overtime Opportunities)
ARE YOU SEEKING AN EXCITING CONTRACTS MANAGER ROLE IN BRISTOL WORKING WITH A LEADING HARD SERVICES FACILITIES MANAGEMENT PROVIDER? WOULD YOU LIKE TO JOIN A GLOBAL ENTITY DELIVERING CUTTING EDGE BUILDING SERVICES SOLUTIONS? Then please get in touch! THE COMPANY Our Client offers a full range of hard facilities management services. From operation and maintenance services to critical engineering and asset management, our directly employed skilled technicians will keep your facilities running smoothly and efficiently to support your built environment. THE OPPORTUNITY Overseeing the Hard Service delivery of a Commercial Portfolio, providing Risk Mitigation to the assets/ systems identified within the contractual scope and ensure all environmental conditions are maintained always with regards to critical building systems. To ensure Planned Preventative Maintenance (PPM) plans are in place and the services required are delivered to that plan. Ensure all reactive and breakdown works to all M&E Systems, Building Fabric and infrastructure within the confines of the building compound are completed promptly. To effectively supervise the day-to-day operation of the shift teams to ensure the effective and efficient operation of the site s M&E systems. In return, our client is offering a highly competitive salary from £50,000 £60,000 plus an extensive and flexible benefits package which includes; private medical insurance, contributory pension scheme. KEY REQUIRMENTS At least 3 years management experience of FM provision within a Commercial environment Extensive knowledge of FM & Building Services Understanding of ISO Compliance standards Excellent written and verbal communication Client liaison THE APPLICATION PROCESS Please submit all CVs via our website or send directly to (url removed) in the first instance quoting reference CP1722 and we will contact you within 3 working days if your application has been successful.
Feb 10, 2025
Full time
ARE YOU SEEKING AN EXCITING CONTRACTS MANAGER ROLE IN BRISTOL WORKING WITH A LEADING HARD SERVICES FACILITIES MANAGEMENT PROVIDER? WOULD YOU LIKE TO JOIN A GLOBAL ENTITY DELIVERING CUTTING EDGE BUILDING SERVICES SOLUTIONS? Then please get in touch! THE COMPANY Our Client offers a full range of hard facilities management services. From operation and maintenance services to critical engineering and asset management, our directly employed skilled technicians will keep your facilities running smoothly and efficiently to support your built environment. THE OPPORTUNITY Overseeing the Hard Service delivery of a Commercial Portfolio, providing Risk Mitigation to the assets/ systems identified within the contractual scope and ensure all environmental conditions are maintained always with regards to critical building systems. To ensure Planned Preventative Maintenance (PPM) plans are in place and the services required are delivered to that plan. Ensure all reactive and breakdown works to all M&E Systems, Building Fabric and infrastructure within the confines of the building compound are completed promptly. To effectively supervise the day-to-day operation of the shift teams to ensure the effective and efficient operation of the site s M&E systems. In return, our client is offering a highly competitive salary from £50,000 £60,000 plus an extensive and flexible benefits package which includes; private medical insurance, contributory pension scheme. KEY REQUIRMENTS At least 3 years management experience of FM provision within a Commercial environment Extensive knowledge of FM & Building Services Understanding of ISO Compliance standards Excellent written and verbal communication Client liaison THE APPLICATION PROCESS Please submit all CVs via our website or send directly to (url removed) in the first instance quoting reference CP1722 and we will contact you within 3 working days if your application has been successful.
Associate Director- Property Management Location: Bristol Salary: Competitive + Benefits + Career Progression Are you an experienced RICS-qualified property professional with expertise in retail management looking for your next career move? This is an exciting opportunity to join a growing Property Management team as an Associate Partner based in Bristol, with a focus on managing high-profile assets and driving growth in the South West region. About the Role: This position offers a dynamic mix of asset management, client development, and team leadership responsibilities. Key aspects of the role include: Managing a portfolio of key retail assets, including a large shopping centre. Building strong client relationships to expand business opportunities in the South West. Preparing reports, attending client and tenant meetings, and delivering high-quality service. Overseeing service charge budgets, tenant applications, and insurance claims. Collaborating with surveyors, accountants, and facilities managers to ensure effective property management. Leading initiatives to grow and develop a local property management team. About You: We're looking for an ambitious property management professional with: RICS qualification and at least 2 years of post-qualification experience (PQE). Proven experience in retail/shopping centre management. Excellent communication and relationship-building skills. A solid understanding of commercial property procedures and strong analytical and report-writing abilities. The ability to work under pressure, manage time effectively, and contribute to team success. Why Apply? Be part of a growing team with excellent opportunities for career progression and reward generation. Take on a leadership role with the autonomy to build and shape a local property management team. Manage an exciting portfolio of assets while working with leading clients across various sectors.
Feb 10, 2025
Full time
Associate Director- Property Management Location: Bristol Salary: Competitive + Benefits + Career Progression Are you an experienced RICS-qualified property professional with expertise in retail management looking for your next career move? This is an exciting opportunity to join a growing Property Management team as an Associate Partner based in Bristol, with a focus on managing high-profile assets and driving growth in the South West region. About the Role: This position offers a dynamic mix of asset management, client development, and team leadership responsibilities. Key aspects of the role include: Managing a portfolio of key retail assets, including a large shopping centre. Building strong client relationships to expand business opportunities in the South West. Preparing reports, attending client and tenant meetings, and delivering high-quality service. Overseeing service charge budgets, tenant applications, and insurance claims. Collaborating with surveyors, accountants, and facilities managers to ensure effective property management. Leading initiatives to grow and develop a local property management team. About You: We're looking for an ambitious property management professional with: RICS qualification and at least 2 years of post-qualification experience (PQE). Proven experience in retail/shopping centre management. Excellent communication and relationship-building skills. A solid understanding of commercial property procedures and strong analytical and report-writing abilities. The ability to work under pressure, manage time effectively, and contribute to team success. Why Apply? Be part of a growing team with excellent opportunities for career progression and reward generation. Take on a leadership role with the autonomy to build and shape a local property management team. Manage an exciting portfolio of assets while working with leading clients across various sectors.
Together we develop and deliver Real Estate Services for Munich Re working environment locally and globally to support sustainable transformation and business success. We seek an experienced and dynamic professional to develop and lead Facility Operations across its Europe and Latin America region with focus on UK and Ireland. Based in London, this strategic role is pivotal in ensuring operational excellence, aligning facilities management and services with corporate objectives, and delivering superior services to Munich RE's stakeholders. Facility Operations comprises facility management, food & beverage, corporate security and hospitality. The role reports directly into the Head of Real Estate and Services EU/LA based in Munich. About the role: Key Responsibilities: Develop and implement the regional facility operations strategy, ensuring alignment with Munich Re's global objectives. Oversee day-to-day facility operations in UK and Ireland across a diverse real estate portfolio, ensuring operational efficiency and excellence. Oversee the wider region of Europe and Latin America (Governance and Steering). Determine Facility related outsourced service needs/requirements and develop a regional strategy to oversee the contracting for all significant outsourced operations and service delivery management including but not limited to maintenance, housekeeping, grounds, food services and security. Implement globally aligned regional security, BCM and ESG strategies, concepts and guidelines and seek to continuously improve the maturity level to build an effective and efficient security environment. Operational Oversight: Manage end-to-end facility operations, including maintenance, sustainability initiatives, workplace services, and vendor management. Ensure compliance with local regulations, corporate policies, and health & safety standards across all sites in Europe and Latin America. Review and streamline regional and local BCM/Crisis Management organization including implementation of relevant processes and EMT test/exercises. Team Management: Lead, mentor, and develop a regional team of up to 15 facility managers based in different locations across UK&Ireland, admin and support staff, fostering a high-performance culture. Collaborate with cross-functional teams to implement best practices and optimize workflows. Drive cost efficiency by managing budgets, controlling expenses, and overseeing service contracts. Monitor and report on key performance indicators (KPIs), ensuring cost-effective and quality facility operations. Sustainability & Innovation: Promote green building initiatives, energy efficiency, and sustainability practices across the portfolio. Introduce innovative technologies and solutions to enhance facility operations and employee experiences. Ensure global ESG strategy alignment and support roll out within the region, as well as support regional ESG reporting requirement. Stakeholder Engagement: Serve as the key liaison between local teams, service providers, and Munich Re's leadership in Europe and Latin America. Collaborate with regional network of office managers across the region to enhance and optimize facility operations inclusive of simple construction/renovation projects, capital replacements, requirements and specifications characterizing Munich Re workplaces for the future. Manage Service Level Agreements with stakeholders across the entire region. Communicate regularly with the Head of Real Estate and Services EU/LA to align strategies and share progress updates. Key Skills & Experience: Proven leadership and team management capabilities, with a collaborative approach. Strong interpersonal skills for engaging with C-suite executives, local managers, and external vendors. Financial acumen with capability in managing large budgets and optimising resources. Strategic thinking paired with hands-on problem-solving abilities. Knowledge of sustainability practices and emerging trends in facility management. Experience in overseeing facilities projects, such as renovations, relocations, and infrastructure upgrades. Experience in multinational corporations. Good digital skills to easily manage daily business efficiently. Willingness to travel. Desired Qualifications and Educational Background: At least Bachelor's degree in Facilities Management, Engineering, Real Estate, or a related field. Advanced degrees or certifications (e.g., IFMA, RICS, LEED) are a plus. Qualification by experience would be considered. Significant experience in facility operations or corporate real estate, with at least 5 years in a leadership role managing international portfolios. Excellent project management and problem-solving skills. Excellent communication skills across all levels. Proven expertise in asset and lease management. Regulatory & Conduct Requirements: In addition to the responsibilities set out above, the Head of Facility Operation will also become responsible for ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules. You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most. About us: At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Feb 10, 2025
Full time
Together we develop and deliver Real Estate Services for Munich Re working environment locally and globally to support sustainable transformation and business success. We seek an experienced and dynamic professional to develop and lead Facility Operations across its Europe and Latin America region with focus on UK and Ireland. Based in London, this strategic role is pivotal in ensuring operational excellence, aligning facilities management and services with corporate objectives, and delivering superior services to Munich RE's stakeholders. Facility Operations comprises facility management, food & beverage, corporate security and hospitality. The role reports directly into the Head of Real Estate and Services EU/LA based in Munich. About the role: Key Responsibilities: Develop and implement the regional facility operations strategy, ensuring alignment with Munich Re's global objectives. Oversee day-to-day facility operations in UK and Ireland across a diverse real estate portfolio, ensuring operational efficiency and excellence. Oversee the wider region of Europe and Latin America (Governance and Steering). Determine Facility related outsourced service needs/requirements and develop a regional strategy to oversee the contracting for all significant outsourced operations and service delivery management including but not limited to maintenance, housekeeping, grounds, food services and security. Implement globally aligned regional security, BCM and ESG strategies, concepts and guidelines and seek to continuously improve the maturity level to build an effective and efficient security environment. Operational Oversight: Manage end-to-end facility operations, including maintenance, sustainability initiatives, workplace services, and vendor management. Ensure compliance with local regulations, corporate policies, and health & safety standards across all sites in Europe and Latin America. Review and streamline regional and local BCM/Crisis Management organization including implementation of relevant processes and EMT test/exercises. Team Management: Lead, mentor, and develop a regional team of up to 15 facility managers based in different locations across UK&Ireland, admin and support staff, fostering a high-performance culture. Collaborate with cross-functional teams to implement best practices and optimize workflows. Drive cost efficiency by managing budgets, controlling expenses, and overseeing service contracts. Monitor and report on key performance indicators (KPIs), ensuring cost-effective and quality facility operations. Sustainability & Innovation: Promote green building initiatives, energy efficiency, and sustainability practices across the portfolio. Introduce innovative technologies and solutions to enhance facility operations and employee experiences. Ensure global ESG strategy alignment and support roll out within the region, as well as support regional ESG reporting requirement. Stakeholder Engagement: Serve as the key liaison between local teams, service providers, and Munich Re's leadership in Europe and Latin America. Collaborate with regional network of office managers across the region to enhance and optimize facility operations inclusive of simple construction/renovation projects, capital replacements, requirements and specifications characterizing Munich Re workplaces for the future. Manage Service Level Agreements with stakeholders across the entire region. Communicate regularly with the Head of Real Estate and Services EU/LA to align strategies and share progress updates. Key Skills & Experience: Proven leadership and team management capabilities, with a collaborative approach. Strong interpersonal skills for engaging with C-suite executives, local managers, and external vendors. Financial acumen with capability in managing large budgets and optimising resources. Strategic thinking paired with hands-on problem-solving abilities. Knowledge of sustainability practices and emerging trends in facility management. Experience in overseeing facilities projects, such as renovations, relocations, and infrastructure upgrades. Experience in multinational corporations. Good digital skills to easily manage daily business efficiently. Willingness to travel. Desired Qualifications and Educational Background: At least Bachelor's degree in Facilities Management, Engineering, Real Estate, or a related field. Advanced degrees or certifications (e.g., IFMA, RICS, LEED) are a plus. Qualification by experience would be considered. Significant experience in facility operations or corporate real estate, with at least 5 years in a leadership role managing international portfolios. Excellent project management and problem-solving skills. Excellent communication skills across all levels. Proven expertise in asset and lease management. Regulatory & Conduct Requirements: In addition to the responsibilities set out above, the Head of Facility Operation will also become responsible for ensuring compliance with Munich Re's Code of Conduct and the FCA Conduct Rules. You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most. About us: At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
About Our Client Our client is a responsible investment manager overseeing approximately £2bn in assets across both private and public markets. Their investments span renewable energy, healthcare, specialist lending, and various listed companies. They value diversity, recognising the benefits of a team with varied backgrounds and perspectives. They are bold, ambitious, straightforward, and supportive of each other. These core values are integral to their operations, from the businesses they invest in to the people they hire. About the Team Our client aims to expand its private credit offerings, with wholesale finance being a key component. They have established a network of specialist real estate finance lenders, providing block finance, loan-on-loan, and forward flow financing. They seek lenders who are not in direct competition with their residential development finance business, which originates loans across the UK. This complementary approach allows them to diversify their lending and access some of the best opportunities in the market. Job Description Exciting opportunity for VP / Director Wholesale Finance - Private Credit with a UK Investment Management Firm focused on Private and Public Markets in London. Role and Responsibilities This senior role within the private credit business involves leading the wholesale finance strategy, building relationships with lenders, and structuring and executing transactions. The role is hands-on, supported by a specialist lending team. Key responsibilities include: Understanding market trends, industry developments, and competitive landscapes. Experience with various forms of wholesale finance, such as loan-on-loan, forward flow, block, or senior credit facilities. Strong analytical skills and proficiency in Excel for analysing loan tapes, balance sheets, and cash flows. Excellent interpersonal skills for building relationships with lenders. Articulating the business's activities to investors and collaborating with the Head of Specialist Lending and COO on investor presentations. The Successful Applicant The ideal candidate will possess: Strong origination, structuring and execution experience of providing wholesale finance in the UK. An excellent network of real estate lenders who require wholesale finance across the UK. Excellent written and verbal communication skills. Strong interpersonal skills for engaging with both internal and external stakeholders. A desire to learn about the business and its product range, and to thrive in a fast-paced, entrepreneurial environment. Proficiency in Excel. What's on Offer The package will be excellent.
Feb 10, 2025
Full time
About Our Client Our client is a responsible investment manager overseeing approximately £2bn in assets across both private and public markets. Their investments span renewable energy, healthcare, specialist lending, and various listed companies. They value diversity, recognising the benefits of a team with varied backgrounds and perspectives. They are bold, ambitious, straightforward, and supportive of each other. These core values are integral to their operations, from the businesses they invest in to the people they hire. About the Team Our client aims to expand its private credit offerings, with wholesale finance being a key component. They have established a network of specialist real estate finance lenders, providing block finance, loan-on-loan, and forward flow financing. They seek lenders who are not in direct competition with their residential development finance business, which originates loans across the UK. This complementary approach allows them to diversify their lending and access some of the best opportunities in the market. Job Description Exciting opportunity for VP / Director Wholesale Finance - Private Credit with a UK Investment Management Firm focused on Private and Public Markets in London. Role and Responsibilities This senior role within the private credit business involves leading the wholesale finance strategy, building relationships with lenders, and structuring and executing transactions. The role is hands-on, supported by a specialist lending team. Key responsibilities include: Understanding market trends, industry developments, and competitive landscapes. Experience with various forms of wholesale finance, such as loan-on-loan, forward flow, block, or senior credit facilities. Strong analytical skills and proficiency in Excel for analysing loan tapes, balance sheets, and cash flows. Excellent interpersonal skills for building relationships with lenders. Articulating the business's activities to investors and collaborating with the Head of Specialist Lending and COO on investor presentations. The Successful Applicant The ideal candidate will possess: Strong origination, structuring and execution experience of providing wholesale finance in the UK. An excellent network of real estate lenders who require wholesale finance across the UK. Excellent written and verbal communication skills. Strong interpersonal skills for engaging with both internal and external stakeholders. A desire to learn about the business and its product range, and to thrive in a fast-paced, entrepreneurial environment. Proficiency in Excel. What's on Offer The package will be excellent.
Guy's and St Thomas' NHS Foundation Trust Are you ready to make an impact in a dynamic, high-performing team dedicated to compliance across soft services? Do you have a background and experience working in leadership of exceptional service provision? Do you want to join a team of professionals who are passionate about maintaining high standards for our patients, visitors, and staff? If so, we would like to hear from you as we are looking for an amazing Head of Compliance (soft services) to join our team. Main duties of the job This is a role which will be key to the Trust's role as leader and influencer in South East London and to achieving Essentia's strategic ambitions. The role is a crucial post in ensuring that GSTT is compliant with legal and statutory requirements for all soft service provisions across a complex and multi-site organisation. The postholder will: Be the Trust's lead expert for soft services compliance providing expert professional advice to the Essentia Executive on all current legislation. Develop and lead on policies, strategies and for implementation of the Trust's soft services annual mandatory programme. Continually improve reporting systems in order to maintain a safe environment for patients and staff. Act as emergency manager during major incident for recovery planning purposes. About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research, and innovation. We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer, and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Job responsibilities Compliance Lead the food safety and environment & QMS teams to ensure all Essentia soft services are meeting the requirements as set out in legislation, ensuring that legal compliance is maintained under the current codes of practice. Oversee regular all-site audits for all departments across the entire GSTT estate. Oversee the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with agreed standards, other trust-wide policies and processes, and best practice requirements. Advise Director of Compliance & Assurance, Essentia Leadership Team, Trust Board, and Senior Management as required on all current soft services legislation. Oversee legal compliance maintained as required by various Acts of parliament and local by-laws. Develop long-term management plans, procurement strategies for the Trust that are ongoing and related to the 5-year development plans. Ensure that changes in the industry are monitored for any potential improvement to compliance in all soft services provisions as appropriate. Liaise and support the Capital Projects team for Capital projects to ensure that all proposed new projects consider soft services requirements prior to tendering and installation. May be required to advise external partners, NHS Trusts, and agencies on all Trust soft services related operational requirements. Quality Management Systems Responsible for all elements relating to an internal Quality management System (QMS) across Essentia and on all sites both acute and community. Provide expertise and specialist advice as required ensuring alignment to Essentia strategic objectives. Lead a function that pro-actively ensures non-compliance found throughout the internal audit process is logged as a QAR and proactively supports service managers to ensure follow-up actions are completed and closed out. Lead the policy implementation and development of quality management system implementation. To lead on the delivery of internal audits and report outcomes through PRMs and Essentia quality and assurance structures. Work alongside operational managers to influence a positive approach to corrective measures identified in audits. Leadership Lead the team and self by example modelling the Trust values and behaviours, ensuring that equality, diversity, and inclusion objectives of the trust are championed, supported, and implemented. Ensure that team structures and individuals employed within the various services are organized to achieve maximum effectiveness in delivering Trust, Clinical Groups, and Essentia objectives. Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans. Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Actively promote good communication and employee engagement throughout the Essentia workforce. Promote effective leadership to Essentia staff, encouraging one team working and breaking down management barriers. Responsible for the recruitment, induction, training, and development for all accountable staff. Invest in the development of all directly accountable employees on an equitable basis and promote career progression. Provide visible leadership to promote a fair and just culture. Contribute to talent management and succession planning across Essentia. HR Lead the development of a positive organisational culture that promotes GSTT Values and Behaviours, staff engagement, employee wellbeing, and high performance. Champion EDI across GSTT, ensuring that all functions are inclusive and promote equity, belonging, and intersectionality. Corporate responsibilities Represent Essentia at Trust level senior management meetings as necessary. Represent Essentia and the Trust at ICS, Regional and National levels as and when necessary. Actively promote and champion the equality, diversity, and inclusion ambitions of the Trust and Essentia. Participate, and on occasion lead, negotiations with external providers. Participate in the performance management of Essentia at corporate level. Performance Management Work within a performance management framework, ensuring that clear performance measures are in place across the team. Manage a process of continuous improvement in relation to service delivery. Analyse performance across the Trust's entire asset base in relation to performance targets and strategic objectives. Be accountable, and hold staff accountable, for the delivery of all agreed objectives and outcomes. Ensure that appropriate strategies, plans, delivery and implementation frameworks are in place to maintain an excellent environment for patient care. Financial Management Ensure that services are delivered to achieve value for money and meet all financial targets. Ensure all staff comply with the Trust's financial standing instructions and financial procedures. Responsible for departmental budgets, ensuring adherence to in-year budget spending limitations. Manage budget and procure physical assets; purchases assets and selects suppliers. Policy and Service Development Implement policies as required and contribute to policy and service development as a member of the Essentia leadership team. Identify process improvements and assignments to respond to organisational and/or policy changes more effectively. Develop audit programmes across all GSTT sites. Ensure that all audits are carried out effectively and in a timely manner. Ensure that all procurement for new monitoring systems and technology are managed and delivered to agreed parameters. Other Provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role. The successful applicant will be required to work on site 4 days per week. Person Specification Qualifications/Education Master's Degree or equivalent experience gained within soft services management. Professionals/ Statutory Registration Registered with a recognised professional body. Substantial experience of operating in a senior soft services role in an estates and facilities context. Significant experience of development of Soft Services Policies and Procedures. Significant experience gained in the process to ensure legal compliance. Substantial staff management experience including external contractors. Demonstrate a good knowledge of budget/financial Management. Fully conversant with statutory and legal requirements impacting on building owners and occupiers. Skills & Abilities Ability to analyse complex problems and to develop practical solutions. Ability to prioritise work in the face of competing demands. . click apply for full job details
Feb 10, 2025
Full time
Guy's and St Thomas' NHS Foundation Trust Are you ready to make an impact in a dynamic, high-performing team dedicated to compliance across soft services? Do you have a background and experience working in leadership of exceptional service provision? Do you want to join a team of professionals who are passionate about maintaining high standards for our patients, visitors, and staff? If so, we would like to hear from you as we are looking for an amazing Head of Compliance (soft services) to join our team. Main duties of the job This is a role which will be key to the Trust's role as leader and influencer in South East London and to achieving Essentia's strategic ambitions. The role is a crucial post in ensuring that GSTT is compliant with legal and statutory requirements for all soft service provisions across a complex and multi-site organisation. The postholder will: Be the Trust's lead expert for soft services compliance providing expert professional advice to the Essentia Executive on all current legislation. Develop and lead on policies, strategies and for implementation of the Trust's soft services annual mandatory programme. Continually improve reporting systems in order to maintain a safe environment for patients and staff. Act as emergency manager during major incident for recovery planning purposes. About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research, and innovation. We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer, and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Job responsibilities Compliance Lead the food safety and environment & QMS teams to ensure all Essentia soft services are meeting the requirements as set out in legislation, ensuring that legal compliance is maintained under the current codes of practice. Oversee regular all-site audits for all departments across the entire GSTT estate. Oversee the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with agreed standards, other trust-wide policies and processes, and best practice requirements. Advise Director of Compliance & Assurance, Essentia Leadership Team, Trust Board, and Senior Management as required on all current soft services legislation. Oversee legal compliance maintained as required by various Acts of parliament and local by-laws. Develop long-term management plans, procurement strategies for the Trust that are ongoing and related to the 5-year development plans. Ensure that changes in the industry are monitored for any potential improvement to compliance in all soft services provisions as appropriate. Liaise and support the Capital Projects team for Capital projects to ensure that all proposed new projects consider soft services requirements prior to tendering and installation. May be required to advise external partners, NHS Trusts, and agencies on all Trust soft services related operational requirements. Quality Management Systems Responsible for all elements relating to an internal Quality management System (QMS) across Essentia and on all sites both acute and community. Provide expertise and specialist advice as required ensuring alignment to Essentia strategic objectives. Lead a function that pro-actively ensures non-compliance found throughout the internal audit process is logged as a QAR and proactively supports service managers to ensure follow-up actions are completed and closed out. Lead the policy implementation and development of quality management system implementation. To lead on the delivery of internal audits and report outcomes through PRMs and Essentia quality and assurance structures. Work alongside operational managers to influence a positive approach to corrective measures identified in audits. Leadership Lead the team and self by example modelling the Trust values and behaviours, ensuring that equality, diversity, and inclusion objectives of the trust are championed, supported, and implemented. Ensure that team structures and individuals employed within the various services are organized to achieve maximum effectiveness in delivering Trust, Clinical Groups, and Essentia objectives. Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans. Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys. Actively promote good communication and employee engagement throughout the Essentia workforce. Promote effective leadership to Essentia staff, encouraging one team working and breaking down management barriers. Responsible for the recruitment, induction, training, and development for all accountable staff. Invest in the development of all directly accountable employees on an equitable basis and promote career progression. Provide visible leadership to promote a fair and just culture. Contribute to talent management and succession planning across Essentia. HR Lead the development of a positive organisational culture that promotes GSTT Values and Behaviours, staff engagement, employee wellbeing, and high performance. Champion EDI across GSTT, ensuring that all functions are inclusive and promote equity, belonging, and intersectionality. Corporate responsibilities Represent Essentia at Trust level senior management meetings as necessary. Represent Essentia and the Trust at ICS, Regional and National levels as and when necessary. Actively promote and champion the equality, diversity, and inclusion ambitions of the Trust and Essentia. Participate, and on occasion lead, negotiations with external providers. Participate in the performance management of Essentia at corporate level. Performance Management Work within a performance management framework, ensuring that clear performance measures are in place across the team. Manage a process of continuous improvement in relation to service delivery. Analyse performance across the Trust's entire asset base in relation to performance targets and strategic objectives. Be accountable, and hold staff accountable, for the delivery of all agreed objectives and outcomes. Ensure that appropriate strategies, plans, delivery and implementation frameworks are in place to maintain an excellent environment for patient care. Financial Management Ensure that services are delivered to achieve value for money and meet all financial targets. Ensure all staff comply with the Trust's financial standing instructions and financial procedures. Responsible for departmental budgets, ensuring adherence to in-year budget spending limitations. Manage budget and procure physical assets; purchases assets and selects suppliers. Policy and Service Development Implement policies as required and contribute to policy and service development as a member of the Essentia leadership team. Identify process improvements and assignments to respond to organisational and/or policy changes more effectively. Develop audit programmes across all GSTT sites. Ensure that all audits are carried out effectively and in a timely manner. Ensure that all procurement for new monitoring systems and technology are managed and delivered to agreed parameters. Other Provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role. The successful applicant will be required to work on site 4 days per week. Person Specification Qualifications/Education Master's Degree or equivalent experience gained within soft services management. Professionals/ Statutory Registration Registered with a recognised professional body. Substantial experience of operating in a senior soft services role in an estates and facilities context. Significant experience of development of Soft Services Policies and Procedures. Significant experience gained in the process to ensure legal compliance. Substantial staff management experience including external contractors. Demonstrate a good knowledge of budget/financial Management. Fully conversant with statutory and legal requirements impacting on building owners and occupiers. Skills & Abilities Ability to analyse complex problems and to develop practical solutions. Ability to prioritise work in the face of competing demands. . click apply for full job details
Why Join Apex Hotels: You will receive a warm welcome into the Apex family on joining us as the Regional Engineering & Maintenance Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Property Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: Operating as part of our Head Office team in England, covering our 4 hotels and our newly acquired 5 hotel within your Region. The Regional Maintenance & Engineering Manager is a predominantly field-based role that retains overall accountability for maintenance delivery, repairs, renovations and statutory compliance across the region. Reporting to the Group Property Director, you will provide line management, direction and support to our hotel-based Maintenance Managers and teams, visiting each site across London, Newbury & Bath, regularly to maintain a strong presence to drive operational performance and ensure high standards of maintenance are delivered. Your main responsibilities will be: Line management development of Maintenance Managers and teams Ownership for the delivery of quality planned and reactive maintenance services to all property fabric and embedded MEP systems Regular survey and inspection of property and plant condition and management of Minor Works projects and Improvement Plans Maintaining up to date asset registers and maintenance records Supply chain management and budget control Formulation of Capex applications through to the business case, project scoping, tendering and delivery Proactive H&S, Fire and Life Safety Management and prompt resolution of any Health and Safety shortfalls About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will have: Previous experience successfully performing in a Maintenance Manager, Chief Engineer, or Hard Services/ Technical Facilities Manager role A genuine passion for inspiring and mentoring of others and record of building highly effective teams Strong people management and interpersonal skills both written and verbal Excellent problem-solving capabilities, both technical, people and process related Financial acumen with previous experience managing maintenance budgets and obtaining best value from the supply chain Why join Apex Hotels? You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 35 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive: Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee of the quarter and annual recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Critical Illness We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. INDHP
Feb 09, 2025
Full time
Why Join Apex Hotels: You will receive a warm welcome into the Apex family on joining us as the Regional Engineering & Maintenance Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Property Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: Operating as part of our Head Office team in England, covering our 4 hotels and our newly acquired 5 hotel within your Region. The Regional Maintenance & Engineering Manager is a predominantly field-based role that retains overall accountability for maintenance delivery, repairs, renovations and statutory compliance across the region. Reporting to the Group Property Director, you will provide line management, direction and support to our hotel-based Maintenance Managers and teams, visiting each site across London, Newbury & Bath, regularly to maintain a strong presence to drive operational performance and ensure high standards of maintenance are delivered. Your main responsibilities will be: Line management development of Maintenance Managers and teams Ownership for the delivery of quality planned and reactive maintenance services to all property fabric and embedded MEP systems Regular survey and inspection of property and plant condition and management of Minor Works projects and Improvement Plans Maintaining up to date asset registers and maintenance records Supply chain management and budget control Formulation of Capex applications through to the business case, project scoping, tendering and delivery Proactive H&S, Fire and Life Safety Management and prompt resolution of any Health and Safety shortfalls About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will have: Previous experience successfully performing in a Maintenance Manager, Chief Engineer, or Hard Services/ Technical Facilities Manager role A genuine passion for inspiring and mentoring of others and record of building highly effective teams Strong people management and interpersonal skills both written and verbal Excellent problem-solving capabilities, both technical, people and process related Financial acumen with previous experience managing maintenance budgets and obtaining best value from the supply chain Why join Apex Hotels? You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 35 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive: Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee of the quarter and annual recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Critical Illness We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. INDHP
PFI Asset Manager We have an exciting opportunity for a PFI Asset Manager to join our clients team and play a pivotal role in managing and optimising a prestigious healthcare contract Summary: PFI Asset Manager Location: London £95,000 + bonus PFI healthcare experience is essential As the PFI Asset Manager you will play a pivotal role in overseeing the day-to-day TFM facilities management operations of a portfolio of PFI assets Duties Include: Ensure compliance with PFI standards and regulations, maintaining the highest quality Monthly reviews and regular reporting and auditing of facilities management contracts Build strong relationships with multiple stakeholders Manage the timely completion of company trackers, reports, and ad-hoc information for the region. Review project finances throughout the region Contractual and financial aspects of variation delivery. Project lifecycle works Qualifications: Proven experience in a senior management role within facilities management and PFI contracts in healthcare is essential In-depth knowledge of facilities PFI contracts including PFI standards and regulations Exceptional leadership and communication skills. Strong financial acumen and budget management experience.
Feb 08, 2025
Full time
PFI Asset Manager We have an exciting opportunity for a PFI Asset Manager to join our clients team and play a pivotal role in managing and optimising a prestigious healthcare contract Summary: PFI Asset Manager Location: London £95,000 + bonus PFI healthcare experience is essential As the PFI Asset Manager you will play a pivotal role in overseeing the day-to-day TFM facilities management operations of a portfolio of PFI assets Duties Include: Ensure compliance with PFI standards and regulations, maintaining the highest quality Monthly reviews and regular reporting and auditing of facilities management contracts Build strong relationships with multiple stakeholders Manage the timely completion of company trackers, reports, and ad-hoc information for the region. Review project finances throughout the region Contractual and financial aspects of variation delivery. Project lifecycle works Qualifications: Proven experience in a senior management role within facilities management and PFI contracts in healthcare is essential In-depth knowledge of facilities PFI contracts including PFI standards and regulations Exceptional leadership and communication skills. Strong financial acumen and budget management experience.
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. The Opportunity: Clarion Gaming Digital, owner of renowned media brands IGB, GGB, and the globally recognized event brand ICE, is expanding its footprint in the US and Latin American markets. This newly created position will serve as a strategic marketing bridge between our global marketing hub in Europe and our US-based advertising sales and editorial teams. The Marketing Executive, Americas will play a crucial role in positioning Clarion Gaming Digital as the leading media source for the gaming industry in the Americas. This role is pivotal to the company's ambitious growth trajectory in the US, Latin America, and other key regions across the globe. This role is US based but fully remote, with some essential travel (several times per year) to our office in the UK as well as industry events in the US and Latin America. Key Responsibilities: Awareness and Audience Building Collaborate with the Audience Commercial Director to create and implement strategies to enhance awareness of Clarion Gaming's media brands in the US and other key global markets. Coordinate with the Community Manager to oversee social media campaigns and ensure effective digital engagement across platforms. Partner with the Email/CRM Marketing Executive to execute targeted newsletter campaigns, with a focus on US and Latin American audiences. Sales Support and Enablement Work closely with the US sales team, providing ongoing marketing support to help drive the sales of marketing services within the region. Working together with the partner marketing team in London, deliver content marketing campaigns for the US/RoW clients, including bespoke content, email marketing etc. Develop sales and marketing collateral tailored to US and Latin American audiences, facilitating clear and compelling presentations of our value proposition to prospective clients. Collaborate internally to create and design media kits, digital and offline presentations and materials as required by the sales team. Lead the strategy and execution around team presence at trade shows and events, e.g. G2E, IGA; including sales and marketing collateral, event presence etc. Liaise with the London-based partner marketing team to ensure alignment on global campaigns and maintain a consistent brand message. Market Expansion and Go-to-Market Strategy Support the Audience Commercial Director in crafting go-to-market strategies for entry into new markets, with a particular focus on Latin America. Execute market-specific campaigns and promotions that resonate with regional audiences and align with overall company objectives. Assist in gathering market insights, including competitor analysis and regional audience behaviour, to adapt and refine marketing strategies for maximum impact. Success Metrics Brand Awareness: Increase in US and Latin American brand recognition and engagement, as measured by digital and social media metrics. Sales Support Effectiveness: Contribution to the achievement of sales targets through the creation and delivery of impactful marketing assets. Campaign Performance: Success of regional marketing campaigns as indicated by KPIs such as click-through rates, open rates, and engagement. Market Penetration: Successful launch and growth of Clarion Gaming's presence in new regions, specifically the US and Latin America. Knowledge, Skills and Behaviours: Previous experience in marketing or digital media roles, including working autonomously with responsibility for developing independent plans and campaigns within set timelines and budgets, preferably within B2B environments in the gaming, media, or events sectors. Proven expertise in digital marketing, social media management, and CRM campaigns, with a strong understanding of audience building and engagement techniques. Experience in operating email marketing software for newsletters, ideally Dynamics, Klaviyo, etc. Demonstrated success in supporting sales teams and creating persuasive sales enablement materials. Prior experience in basic design (Photoshop, Canva) and copywriting skills, basic web design/HTML skills specifically around email web templates. Experience in go-to-market planning and execution, with an ability to tailor campaigns for regional markets, particularly in the US and Latin America. Familiarity with US and ideally Latin American markets, with a keen understanding of regional industry trends, customer behaviours, and marketing best practices. Native/fluent in business writing and spoken English. Mandatory requirement to speak either Spanish or Portuguese. Strong communication and collaboration skills, with a proactive approach to cross-functional teamwork across geographically dispersed teams. Benefits: 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
Feb 08, 2025
Full time
At Clarion, our people are at the absolute heart of what we do. We're proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences. If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you. The Opportunity: Clarion Gaming Digital, owner of renowned media brands IGB, GGB, and the globally recognized event brand ICE, is expanding its footprint in the US and Latin American markets. This newly created position will serve as a strategic marketing bridge between our global marketing hub in Europe and our US-based advertising sales and editorial teams. The Marketing Executive, Americas will play a crucial role in positioning Clarion Gaming Digital as the leading media source for the gaming industry in the Americas. This role is pivotal to the company's ambitious growth trajectory in the US, Latin America, and other key regions across the globe. This role is US based but fully remote, with some essential travel (several times per year) to our office in the UK as well as industry events in the US and Latin America. Key Responsibilities: Awareness and Audience Building Collaborate with the Audience Commercial Director to create and implement strategies to enhance awareness of Clarion Gaming's media brands in the US and other key global markets. Coordinate with the Community Manager to oversee social media campaigns and ensure effective digital engagement across platforms. Partner with the Email/CRM Marketing Executive to execute targeted newsletter campaigns, with a focus on US and Latin American audiences. Sales Support and Enablement Work closely with the US sales team, providing ongoing marketing support to help drive the sales of marketing services within the region. Working together with the partner marketing team in London, deliver content marketing campaigns for the US/RoW clients, including bespoke content, email marketing etc. Develop sales and marketing collateral tailored to US and Latin American audiences, facilitating clear and compelling presentations of our value proposition to prospective clients. Collaborate internally to create and design media kits, digital and offline presentations and materials as required by the sales team. Lead the strategy and execution around team presence at trade shows and events, e.g. G2E, IGA; including sales and marketing collateral, event presence etc. Liaise with the London-based partner marketing team to ensure alignment on global campaigns and maintain a consistent brand message. Market Expansion and Go-to-Market Strategy Support the Audience Commercial Director in crafting go-to-market strategies for entry into new markets, with a particular focus on Latin America. Execute market-specific campaigns and promotions that resonate with regional audiences and align with overall company objectives. Assist in gathering market insights, including competitor analysis and regional audience behaviour, to adapt and refine marketing strategies for maximum impact. Success Metrics Brand Awareness: Increase in US and Latin American brand recognition and engagement, as measured by digital and social media metrics. Sales Support Effectiveness: Contribution to the achievement of sales targets through the creation and delivery of impactful marketing assets. Campaign Performance: Success of regional marketing campaigns as indicated by KPIs such as click-through rates, open rates, and engagement. Market Penetration: Successful launch and growth of Clarion Gaming's presence in new regions, specifically the US and Latin America. Knowledge, Skills and Behaviours: Previous experience in marketing or digital media roles, including working autonomously with responsibility for developing independent plans and campaigns within set timelines and budgets, preferably within B2B environments in the gaming, media, or events sectors. Proven expertise in digital marketing, social media management, and CRM campaigns, with a strong understanding of audience building and engagement techniques. Experience in operating email marketing software for newsletters, ideally Dynamics, Klaviyo, etc. Demonstrated success in supporting sales teams and creating persuasive sales enablement materials. Prior experience in basic design (Photoshop, Canva) and copywriting skills, basic web design/HTML skills specifically around email web templates. Experience in go-to-market planning and execution, with an ability to tailor campaigns for regional markets, particularly in the US and Latin America. Familiarity with US and ideally Latin American markets, with a keen understanding of regional industry trends, customer behaviours, and marketing best practices. Native/fluent in business writing and spoken English. Mandatory requirement to speak either Spanish or Portuguese. Strong communication and collaboration skills, with a proactive approach to cross-functional teamwork across geographically dispersed teams. Benefits: 25 days' holiday plus bank holidays End of year wellbeing shutdown (closed for the last week of the year) Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Helping Our World (HOW) Days - one paid day per quarter to carry out charity work Pension Scheme Private Medical Insurance Health Cash Plan Wellbeing Library (MYNDUP) Mentoring Programme Subsidised Café Season Ticket Loan Cycle to Work Schemes Free on-site gym and shower facilities Free eyesight tests Free flu vaccination - offered on site once a year for all employees
TristoneNash are working with a provider of social housing, who are looking to recruit an Asset & Facilities Manager on a permanent basis. The Asset & Facilities Manager is responsible for managing the non-domestic assets of the organisation which comprise of the offices, community hubs, commercial premises and multiuse buildings. Duties will include leading on commercial site Health & Safety, security, lease management, business continuity and facilities management, as well as playing a key role in creating and enhancing the environmental sustainability efficiencies, As you will be working with colleagues from across the business to achieve the set goals and solve problems, good communication skills with a flexible and proactive approach are essential. The ideal candidate will Have proven experience in building services and a technical understanding of asset management. Be able to demonstrate involvement in leading large-scale facilities projects, procurements and managing contractors. Possess Budget management skill Due to the nature of this role, a full driving licence with access to your own car is required. Please submit your CV, and a member of the team will be in contact
Feb 07, 2025
Full time
TristoneNash are working with a provider of social housing, who are looking to recruit an Asset & Facilities Manager on a permanent basis. The Asset & Facilities Manager is responsible for managing the non-domestic assets of the organisation which comprise of the offices, community hubs, commercial premises and multiuse buildings. Duties will include leading on commercial site Health & Safety, security, lease management, business continuity and facilities management, as well as playing a key role in creating and enhancing the environmental sustainability efficiencies, As you will be working with colleagues from across the business to achieve the set goals and solve problems, good communication skills with a flexible and proactive approach are essential. The ideal candidate will Have proven experience in building services and a technical understanding of asset management. Be able to demonstrate involvement in leading large-scale facilities projects, procurements and managing contractors. Possess Budget management skill Due to the nature of this role, a full driving licence with access to your own car is required. Please submit your CV, and a member of the team will be in contact
Vice President, Growth Markets Origination - Central Asia Coverage (Fluent Russian) Apply locations London time type Full time posted on Posted 15 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MAIN PURPOSE OF THE ROLE The Vice President for Growth Markets is responsible, with a high degree of independence, for origination, maintenance and development of multi-product relationships with sovereign, financial institutions and corporate clients in Central Asia. As a member of the Growth Markets team, the Vice President will be responsible for ensuring that MUFG corporate clients receive exceptional service throughout the life of financing transactions, in accord with all relevant internal and regulatory processes, guidelines and standards. Within the Growth Markets desk, this position will be primarily dedicated to the Central Asian customer base but may, from time to time, include tasks related to supporting the Head of the Department in various initiatives relating to development of Growth Markets business line. KEY RESPONSIBILITIES Origination & Marketing: with a high degree of independence and supporting senior banker(s) to originate MUFG banking products and services to Central Asian clients. Work jointly with the product teams including DCM Loans, Structured Finance, Transaction Banking, Derivatives, etc. Establish, develop and maintain multi-product banking relationships with sovereign, financial institutions and corporate clients in Central Asia. Commercial relationships imply direct access to and communication with the client's Treasury, Corporate Finance and Commercial Operations functions. Overall relationship management comprises day-to-day coverage as well as strategic planning and forward-looking development of all commercial opportunities with designated clients. Marketing and coordination of all banking products proposed by MUFG and appropriate MUSI product teams- and participation in or leadership of all associated commercial discussions. Execution and operational oversight of all process relating to the origination of new transactions and maintenance of existing transactions for clients in Central Asia. Origination of new transactions encompasses the preparation, in coordination with appropriate colleagues, of all associated internal processes related to the application for and gaining of Credit approval. Accountability includes ensuring the delivery of all transaction management tasks associated with clients under the individual's responsibility including, for example, amendments and waivers associated with syndicated facilities. Independently prepare deal screening proposals, account plans, return calculations, client proposals, call memos and presentations. Support Relationship Managers in gathering market intelligence and target client research. Independently prepare credit applications. Execution and Negotiation: Take lead in negotiating with internal / external legal teams, borrowers, other bank syndicate members to ensure negotiation and timely execution of documentation to a consistently high standard, reflecting MUFG's preferred position as much as possible. Pre- and post-signing administration to ensure the smooth execution of Mandate and credit facility documentation. Provide general support to the wider team as may be required, including follow up with the different departments and divisions within the Bank (e.g. compliance, middle and back office planning related tasks, process waivers as appropriate, liaise with other business units). Provide general support to the Department Head, Team Heads as required from time to time, including the preparation/ update of strategy proposals and initiatives, financial data and business planning related activities. WORK EXPERIENCE Essential: Relevant industry exposure and corporate banking experience of at least 3-5 years. Preferred: Experience in Central Asia and similar markets. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Fluency in spoken and written Russian. Good understanding of and familiarity with corporate and investment banking products, with a focus on Syndicated Lending, Transaction Banking, Debt Capital Markets, Rate & Commodity Derivatives, Export/Trade and Project Finance, and Blended Finance. Strong credit analysis skills. Adequate legal documentation experience. Experience with preparing client pitches and presentations. A can-do attitude and strong interpersonal skills are absolutely critical. Demonstrate commercial acumen, be results-oriented. Computer literacy, including core Microsoft modules e.g. Excel / PowerPoint. Able to communicate effectively with external and internal clients Knowledge of current affairs and strong interest in emerging markets developments, with particular focus on Central Asian geopolitical and economic landscape. Knowledge industry drivers and dynamics of any of the following industries: oil & gas, mining, renewable energy, petrochemicals, electricity generation and distribution, financial institutions, transport and infrastructure. Preferred: Knowledge of Uzbek, Kazakh or other Turkic languages would be an asset. Prior experience of living, working or travelling in Central Asia would be a strong plus. Understanding of principles of sustainable finance and ESG frameworks. Education / Qualifications: Essential Degree level educated or equivalent qualifications PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skills We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Feb 07, 2025
Full time
Vice President, Growth Markets Origination - Central Asia Coverage (Fluent Russian) Apply locations London time type Full time posted on Posted 15 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MAIN PURPOSE OF THE ROLE The Vice President for Growth Markets is responsible, with a high degree of independence, for origination, maintenance and development of multi-product relationships with sovereign, financial institutions and corporate clients in Central Asia. As a member of the Growth Markets team, the Vice President will be responsible for ensuring that MUFG corporate clients receive exceptional service throughout the life of financing transactions, in accord with all relevant internal and regulatory processes, guidelines and standards. Within the Growth Markets desk, this position will be primarily dedicated to the Central Asian customer base but may, from time to time, include tasks related to supporting the Head of the Department in various initiatives relating to development of Growth Markets business line. KEY RESPONSIBILITIES Origination & Marketing: with a high degree of independence and supporting senior banker(s) to originate MUFG banking products and services to Central Asian clients. Work jointly with the product teams including DCM Loans, Structured Finance, Transaction Banking, Derivatives, etc. Establish, develop and maintain multi-product banking relationships with sovereign, financial institutions and corporate clients in Central Asia. Commercial relationships imply direct access to and communication with the client's Treasury, Corporate Finance and Commercial Operations functions. Overall relationship management comprises day-to-day coverage as well as strategic planning and forward-looking development of all commercial opportunities with designated clients. Marketing and coordination of all banking products proposed by MUFG and appropriate MUSI product teams- and participation in or leadership of all associated commercial discussions. Execution and operational oversight of all process relating to the origination of new transactions and maintenance of existing transactions for clients in Central Asia. Origination of new transactions encompasses the preparation, in coordination with appropriate colleagues, of all associated internal processes related to the application for and gaining of Credit approval. Accountability includes ensuring the delivery of all transaction management tasks associated with clients under the individual's responsibility including, for example, amendments and waivers associated with syndicated facilities. Independently prepare deal screening proposals, account plans, return calculations, client proposals, call memos and presentations. Support Relationship Managers in gathering market intelligence and target client research. Independently prepare credit applications. Execution and Negotiation: Take lead in negotiating with internal / external legal teams, borrowers, other bank syndicate members to ensure negotiation and timely execution of documentation to a consistently high standard, reflecting MUFG's preferred position as much as possible. Pre- and post-signing administration to ensure the smooth execution of Mandate and credit facility documentation. Provide general support to the wider team as may be required, including follow up with the different departments and divisions within the Bank (e.g. compliance, middle and back office planning related tasks, process waivers as appropriate, liaise with other business units). Provide general support to the Department Head, Team Heads as required from time to time, including the preparation/ update of strategy proposals and initiatives, financial data and business planning related activities. WORK EXPERIENCE Essential: Relevant industry exposure and corporate banking experience of at least 3-5 years. Preferred: Experience in Central Asia and similar markets. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Fluency in spoken and written Russian. Good understanding of and familiarity with corporate and investment banking products, with a focus on Syndicated Lending, Transaction Banking, Debt Capital Markets, Rate & Commodity Derivatives, Export/Trade and Project Finance, and Blended Finance. Strong credit analysis skills. Adequate legal documentation experience. Experience with preparing client pitches and presentations. A can-do attitude and strong interpersonal skills are absolutely critical. Demonstrate commercial acumen, be results-oriented. Computer literacy, including core Microsoft modules e.g. Excel / PowerPoint. Able to communicate effectively with external and internal clients Knowledge of current affairs and strong interest in emerging markets developments, with particular focus on Central Asian geopolitical and economic landscape. Knowledge industry drivers and dynamics of any of the following industries: oil & gas, mining, renewable energy, petrochemicals, electricity generation and distribution, financial institutions, transport and infrastructure. Preferred: Knowledge of Uzbek, Kazakh or other Turkic languages would be an asset. Prior experience of living, working or travelling in Central Asia would be a strong plus. Understanding of principles of sustainable finance and ESG frameworks. Education / Qualifications: Essential Degree level educated or equivalent qualifications PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skills We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Salary: £50,000 per annum - Spot Grade Location: Bury Contract: Permanent Hours: Full time Our client is seeking a Principal Building Surveyor to join their Land and Property Services team. The successful candidate will assist the Director with co-ordinating and managing the work of the Property Team in connection with the properties owned or administered by the Board of Finance. The post holder will also assist in managing the workload of the Property Team which comprises the Senior Surveyor, the Buildings Officer, the Apprentice Building Surveyor and the Property Support Administrator. The post holder will be experienced undertaking property surveys, and have strong written and verbal communication skills to enable them to work with a diverse community of clergy, lay members and public organisations. The post holder should have experience of managing a property portfolio with a working understanding of legal framework including Health & Safety and statutory regulations. The post holder will be RICS chartered. The successful candidate should be willing to learn various laws and be effective in prioritising and managing their time and projects to meet deadlines. The post holder will be RICS chartered. Although experience of working within their organisation is not required, the post holder should be sympathetic to the aims and values of their organisation. The role is based at Bury. To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role. Early applications are encouraged as they reserve the right to close the advert early should they receive a number of applications which satisfy the person specification criteria. Closing Date: 12 noon, Thursday 20th February 2025 Interview: Week commencing 24th February 2025 at Bury You may also have experience in the following: Senior Building Surveyor, Chartered Building Surveyor, Property Manager, Facilities Manager, Estate Surveyor, Asset Manager, Project Manager (Construction), Maintenance Surveyor, Commercial Property Surveyor, Residential Property Manager, Property Portfolio Manager, Health & Safety Officer, Property Compliance Manager, etc. REF-
Feb 07, 2025
Full time
Salary: £50,000 per annum - Spot Grade Location: Bury Contract: Permanent Hours: Full time Our client is seeking a Principal Building Surveyor to join their Land and Property Services team. The successful candidate will assist the Director with co-ordinating and managing the work of the Property Team in connection with the properties owned or administered by the Board of Finance. The post holder will also assist in managing the workload of the Property Team which comprises the Senior Surveyor, the Buildings Officer, the Apprentice Building Surveyor and the Property Support Administrator. The post holder will be experienced undertaking property surveys, and have strong written and verbal communication skills to enable them to work with a diverse community of clergy, lay members and public organisations. The post holder should have experience of managing a property portfolio with a working understanding of legal framework including Health & Safety and statutory regulations. The post holder will be RICS chartered. The successful candidate should be willing to learn various laws and be effective in prioritising and managing their time and projects to meet deadlines. The post holder will be RICS chartered. Although experience of working within their organisation is not required, the post holder should be sympathetic to the aims and values of their organisation. The role is based at Bury. To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role. Early applications are encouraged as they reserve the right to close the advert early should they receive a number of applications which satisfy the person specification criteria. Closing Date: 12 noon, Thursday 20th February 2025 Interview: Week commencing 24th February 2025 at Bury You may also have experience in the following: Senior Building Surveyor, Chartered Building Surveyor, Property Manager, Facilities Manager, Estate Surveyor, Asset Manager, Project Manager (Construction), Maintenance Surveyor, Commercial Property Surveyor, Residential Property Manager, Property Portfolio Manager, Health & Safety Officer, Property Compliance Manager, etc. REF-
Building & Facilities Officer Location: St Albans, Hertfordshire, AL1 3JE - Hybrid, Flexible options available. Contract Type: Permanent Hours: Full time, 37 hours per week Salary: £40,476 up to £44,711 inclusive annual salary + up to 19.7% employer pension Closing date for applications: Friday 21st February 2025 St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. Our clients refurbished offices are in the city centre near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. The Post: The Built Environment Team manage the Council's commercial and operational properties and community assets. As the Building and Facilities Officer will be expected to: • Manage the ad-hoc building refurbishment projects (up to a project works value of circa. £50k), including preparing schedules of work, obtaining costings for works and obtaining all necessary consents for works. • Contribute to the planned maintenance works programme, including carrying out condition survey reports. • Dealing with requests for responsive repairs, including obtaining sufficient detail from the reporting party, providing clear instruction to contractors, problem-solve as required and monitor completion of works in relation to quality. • Monitor works within our tenant occupied properties, including checks in relation to building fabric and services compliance. The Person: You must be: • Educated to degree level or with a professional/technical qualification in a property related discipline or • A relevant HND may be considered where supported by substantial relevant work experience. • Willingness to undertake various training courses to support knowledge of legislative requirements e.g. Asbestos Awareness, Legionella. • Membership of an appropriate professional body such as RICS or CIOB would be an advantage. • You may also be expected to participate in the Councils emergency out of hours repairs rota. • Project and contract management experience are both desirable for this role. In addition to working within a great team and a comprehensive salary you will have access to : • 28.5 days annual leave + bank holidays • Local Government Pension Scheme with current employer contribution up to 19.7% employer contributions • Flexible working options (e.g. hybrid and flexitime) • Staff Parking Permit • Reimbursement of professional fees • Comprehensive management development and training • Access to a range of benefits and discounts via the council's Vivup benefits platform • Leisure and travel discounts This post is subject to a Basic Disclosure Check. You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager etc. REF-
Feb 07, 2025
Full time
Building & Facilities Officer Location: St Albans, Hertfordshire, AL1 3JE - Hybrid, Flexible options available. Contract Type: Permanent Hours: Full time, 37 hours per week Salary: £40,476 up to £44,711 inclusive annual salary + up to 19.7% employer pension Closing date for applications: Friday 21st February 2025 St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. Our clients refurbished offices are in the city centre near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. The Post: The Built Environment Team manage the Council's commercial and operational properties and community assets. As the Building and Facilities Officer will be expected to: • Manage the ad-hoc building refurbishment projects (up to a project works value of circa. £50k), including preparing schedules of work, obtaining costings for works and obtaining all necessary consents for works. • Contribute to the planned maintenance works programme, including carrying out condition survey reports. • Dealing with requests for responsive repairs, including obtaining sufficient detail from the reporting party, providing clear instruction to contractors, problem-solve as required and monitor completion of works in relation to quality. • Monitor works within our tenant occupied properties, including checks in relation to building fabric and services compliance. The Person: You must be: • Educated to degree level or with a professional/technical qualification in a property related discipline or • A relevant HND may be considered where supported by substantial relevant work experience. • Willingness to undertake various training courses to support knowledge of legislative requirements e.g. Asbestos Awareness, Legionella. • Membership of an appropriate professional body such as RICS or CIOB would be an advantage. • You may also be expected to participate in the Councils emergency out of hours repairs rota. • Project and contract management experience are both desirable for this role. In addition to working within a great team and a comprehensive salary you will have access to : • 28.5 days annual leave + bank holidays • Local Government Pension Scheme with current employer contribution up to 19.7% employer contributions • Flexible working options (e.g. hybrid and flexitime) • Staff Parking Permit • Reimbursement of professional fees • Comprehensive management development and training • Access to a range of benefits and discounts via the council's Vivup benefits platform • Leisure and travel discounts This post is subject to a Basic Disclosure Check. You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager etc. REF-
A unique opportunity has arisen for an experienced Commercial Property Manager to join a high-net-worth individual s growing property business in Birmingham. The company is in the early stages of developing a diverse property portfolio, and are seeking a motivated and experienced professional to help manage and optimise the commercial properties within this portfolio. As the Commercial Property Manager, you will take ownership of a variety of commercial properties, ensuring their smooth operation, optimal occupancy, and profitability. Your role will involve managing day-to-day operations, tenant relationships, rent reviews, lease negotiations, and ensuring the assets are being effectively maintained and developed. Key Responsibilities: Manage and oversee the operational performance of a growing portfolio of commercial properties. Handle tenant relations, including lease negotiations, rent reviews, renewals, and general communications. Ensure properties are maintained to a high standard, liaising with facilities management teams and contractors as needed. Monitor financial performance, including rent collection, service charge management, and budgeting. Provide advice on strategic asset management and improvements to enhance property value. Develop and implement strategies to maximise occupancy and rental income. Ensure compliance with relevant laws, health and safety regulations, and property standards. Coordinate property inspections, and prepare detailed reports for senior management. Support and liaise with legal teams to ensure leases and contracts are up to date and enforceable. Key Requirements: Proven experience in commercial property management, ideally within office, retail, or industrial sectors. Strong understanding of lease agreements, rent reviews, and commercial property law. Experience managing tenant relationships and resolving issues effectively. Financially astute with experience managing budgets, service charges, and rent collection. Proactive, organised, and able to work independently with minimal supervision. Excellent communication, negotiation, and interpersonal skills. Ability to manage multiple properties and tasks simultaneously. Desirable: Degree in Real Estate, Property Management, or a related field. MRICS qualification or equivalent is advantageous but not essential. Experience managing a portfolio in Birmingham or the West Midlands region is a plus. This is a great opportunity to contribute to the growth of a dynamic property portfolio and play a key role in the day-to-day management of commercial assets. If you are an experienced Commercial Property Manager looking for a new challenge with a high-net-worth individual s property business, apply now.
Feb 06, 2025
Full time
A unique opportunity has arisen for an experienced Commercial Property Manager to join a high-net-worth individual s growing property business in Birmingham. The company is in the early stages of developing a diverse property portfolio, and are seeking a motivated and experienced professional to help manage and optimise the commercial properties within this portfolio. As the Commercial Property Manager, you will take ownership of a variety of commercial properties, ensuring their smooth operation, optimal occupancy, and profitability. Your role will involve managing day-to-day operations, tenant relationships, rent reviews, lease negotiations, and ensuring the assets are being effectively maintained and developed. Key Responsibilities: Manage and oversee the operational performance of a growing portfolio of commercial properties. Handle tenant relations, including lease negotiations, rent reviews, renewals, and general communications. Ensure properties are maintained to a high standard, liaising with facilities management teams and contractors as needed. Monitor financial performance, including rent collection, service charge management, and budgeting. Provide advice on strategic asset management and improvements to enhance property value. Develop and implement strategies to maximise occupancy and rental income. Ensure compliance with relevant laws, health and safety regulations, and property standards. Coordinate property inspections, and prepare detailed reports for senior management. Support and liaise with legal teams to ensure leases and contracts are up to date and enforceable. Key Requirements: Proven experience in commercial property management, ideally within office, retail, or industrial sectors. Strong understanding of lease agreements, rent reviews, and commercial property law. Experience managing tenant relationships and resolving issues effectively. Financially astute with experience managing budgets, service charges, and rent collection. Proactive, organised, and able to work independently with minimal supervision. Excellent communication, negotiation, and interpersonal skills. Ability to manage multiple properties and tasks simultaneously. Desirable: Degree in Real Estate, Property Management, or a related field. MRICS qualification or equivalent is advantageous but not essential. Experience managing a portfolio in Birmingham or the West Midlands region is a plus. This is a great opportunity to contribute to the growth of a dynamic property portfolio and play a key role in the day-to-day management of commercial assets. If you are an experienced Commercial Property Manager looking for a new challenge with a high-net-worth individual s property business, apply now.