Title: Repairs Planner Location: Blaina Pay: £16.41 + £2.41 holiday Contract: 3 Month FTC Job Summary BRC are working with a Social Housing provider who are looking for a Repairs planner to join the team. To be responsible for the diary scheduling of Repair and Gas Servicing works through the DRS system for trade staff creating maximum efficiency and ensuring key performance indicators are maintained. Ensuring that appointments are not missed, taking a right first time and Service 1st approach. Responsibilities To be highly customer focussed and support the Performance and Support Services Manager and Team Leader in ensuring all arranged works are planned and programmed to maximise productivity and minimise waste to maintain compliance and achieve KPI targets. Use the DRS/Project Planner system to plan works, react to changing circumstances throughout the day and monitor any irregularities liaising with the Performance and Support Services Manager in a timely, professional manner to maintain service delivery and KPI performance. Use the DRS/Project Planner system ensuring it is kept up to date to help to reduce overall number of outstanding/out of target jobs and follow on works. Oversee all operatives diaries ensuring communication with tenants and trade operatives is maximised reducing missed appointments and follow on works, thus ensuring KPI targets are achieved. Tasks To maintain a comprehensive knowledge of and work to a high standard on the DRS, Project Planner and RAMIS systems. This will have a direct impact on the performance indicators of the organisation and allow accurate monitoring for responsive maintenance operatives and ultimately voids and planned works. To liaise daily with repairs staff and deal with and rectify queries on available and unavailable appointment slots. To ensure that all Operatives absences are entered onto the DRS system. To liaise daily with tenants to ensure they are kept up to date regarding their repair appointments across a wide range of communication channels. To visit tenants at their homes when required to explain the nature of the work, ascertain their individual requirements, and arrange convenient appointments to complete the works. To be a point of contact for the Call Centre Operators if a problem occurs and to relay this problem to the Performance and Support Services Manager if needed. To be responsible for undertaking daily diary scheduling for numerous Operatives on the DRS/Project Planner system. To deal with all unavailable appointment periods by the re-organisation of work to other Operatives and negotiation with Tenants as required. To liaise with Operatives by telephone throughout the day, to ensure that all appointments and target dates are met, and Key Performance Indicator targets achieved. To ensure that any additional comments or relevant information is added to all IT systems e.g. Northgate accordingly so that the information can be viewed by other departments. To create and maintain good working relationships with all repair and gas delivery staff. To deal and prioritise daily emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled, and suspended jobs. To run service delivery reports as and when required and highlight any operational failures to the Performance and Support Services Manager and relevant Team Leader. To ensure that all jobs which are completed in DRS/Project Planner are also completed in Northgate, reporting any discrepancies to the Performance and Support Services Manager and the IT department where necessary. To forward plan with the Property Services Manager or Team Leader ensuring materials are ordered if required and the diaries are being used to their full potential. To utilise the facilities of the DRS/Project Planner system to ensure maximum benefit is obtained and areas for improvement are identified. To assist the Performance and Support Services Manager, and any other members of the property services administration team, with varying workloads as required. To raise purchase orders for materials including checking and processing invoices. To deal with incoming and outgoing mail including e-mails to the Planning Team in-box in times of absence of the DRS Admin Coordinator. To fill out rechargeable repair forms and forward to the relevant Finance Officer for collection in times of absence of the Performance and Support Services Manager. To undertake DRS/Project Planner training as and when requested. To be conscientious, dedicated and focussed to help provide an excellent customer service by being an effective team member thus enabling the organisation to strive towards their vision statement of Providing Homes and thriving neighbourhoods where people are proud to live. To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. For more information on this role call Emma or Matt on (phone number removed) or send a copy of your CV
Jan 21, 2025
Full time
Title: Repairs Planner Location: Blaina Pay: £16.41 + £2.41 holiday Contract: 3 Month FTC Job Summary BRC are working with a Social Housing provider who are looking for a Repairs planner to join the team. To be responsible for the diary scheduling of Repair and Gas Servicing works through the DRS system for trade staff creating maximum efficiency and ensuring key performance indicators are maintained. Ensuring that appointments are not missed, taking a right first time and Service 1st approach. Responsibilities To be highly customer focussed and support the Performance and Support Services Manager and Team Leader in ensuring all arranged works are planned and programmed to maximise productivity and minimise waste to maintain compliance and achieve KPI targets. Use the DRS/Project Planner system to plan works, react to changing circumstances throughout the day and monitor any irregularities liaising with the Performance and Support Services Manager in a timely, professional manner to maintain service delivery and KPI performance. Use the DRS/Project Planner system ensuring it is kept up to date to help to reduce overall number of outstanding/out of target jobs and follow on works. Oversee all operatives diaries ensuring communication with tenants and trade operatives is maximised reducing missed appointments and follow on works, thus ensuring KPI targets are achieved. Tasks To maintain a comprehensive knowledge of and work to a high standard on the DRS, Project Planner and RAMIS systems. This will have a direct impact on the performance indicators of the organisation and allow accurate monitoring for responsive maintenance operatives and ultimately voids and planned works. To liaise daily with repairs staff and deal with and rectify queries on available and unavailable appointment slots. To ensure that all Operatives absences are entered onto the DRS system. To liaise daily with tenants to ensure they are kept up to date regarding their repair appointments across a wide range of communication channels. To visit tenants at their homes when required to explain the nature of the work, ascertain their individual requirements, and arrange convenient appointments to complete the works. To be a point of contact for the Call Centre Operators if a problem occurs and to relay this problem to the Performance and Support Services Manager if needed. To be responsible for undertaking daily diary scheduling for numerous Operatives on the DRS/Project Planner system. To deal with all unavailable appointment periods by the re-organisation of work to other Operatives and negotiation with Tenants as required. To liaise with Operatives by telephone throughout the day, to ensure that all appointments and target dates are met, and Key Performance Indicator targets achieved. To ensure that any additional comments or relevant information is added to all IT systems e.g. Northgate accordingly so that the information can be viewed by other departments. To create and maintain good working relationships with all repair and gas delivery staff. To deal and prioritise daily emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled, and suspended jobs. To run service delivery reports as and when required and highlight any operational failures to the Performance and Support Services Manager and relevant Team Leader. To ensure that all jobs which are completed in DRS/Project Planner are also completed in Northgate, reporting any discrepancies to the Performance and Support Services Manager and the IT department where necessary. To forward plan with the Property Services Manager or Team Leader ensuring materials are ordered if required and the diaries are being used to their full potential. To utilise the facilities of the DRS/Project Planner system to ensure maximum benefit is obtained and areas for improvement are identified. To assist the Performance and Support Services Manager, and any other members of the property services administration team, with varying workloads as required. To raise purchase orders for materials including checking and processing invoices. To deal with incoming and outgoing mail including e-mails to the Planning Team in-box in times of absence of the DRS Admin Coordinator. To fill out rechargeable repair forms and forward to the relevant Finance Officer for collection in times of absence of the Performance and Support Services Manager. To undertake DRS/Project Planner training as and when requested. To be conscientious, dedicated and focussed to help provide an excellent customer service by being an effective team member thus enabling the organisation to strive towards their vision statement of Providing Homes and thriving neighbourhoods where people are proud to live. To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. For more information on this role call Emma or Matt on (phone number removed) or send a copy of your CV
Housing Maintenance and Repairs Manager Are you a driven and experienced professional passionate about delivering exceptional housing services? We are seeking a Housing Maintenance and Repairs Manager to lead and manage responsive repairs, voids, and disrepair services, ensuring safe, high-quality homes and outstanding value for money for residents. Position: Repairs and Void Manager (internal title) Location: North London / Hybrid Salary: £58,240 per annum Contract: Full time, permanent Closing Date: 30th January 2025 About the role: As Housing Maintenance and Repairs Manager, you will oversee the management of repairs, voids, and disrepair properties, ensuring safe, timely, and high-quality outcomes for residents. Reporting to the Head of Contract Management, you will lead a team of Technical Officers and Coordinators, managing an annual budget of approximately £2m and maintaining compliance with all relevant regulations. Key responsibilities will include: Manage repairs contracts, budgets, and technical teams. Ensure void properties meet lettable standards and resolve disrepair cases effectively. Drive compliance, safety, and efficiency in service delivery. Engage residents and stakeholders, promoting continuous improvement and satisfaction. This role offers the opportunity to lead critical services, innovate, and make a tangible difference in the lives of residents! About you: We are looking for a skilled and proactive manager with a strong background in repairs, void management, and property compliance. Essential skills include: Proven success in managing repairs and void property services. A relevant degree or equivalent qualifications with ongoing professional development. Expertise in contract administration and compliance with housing regulations. Strong analytical, negotiation, and problem-solving skills. Experience managing budgets and delivering services to agreed standards. Comprehensive knowledge of property defects, building regulations, and health & safety legislation. A full and valid driving license About the organisation: The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: Property Manager, Building Services Manager, Repairs Manager, Facilities Manager, or Compliance Manager, Property Maintenance Manager, Voids Manager, Head of Property Maintenance, Estates Maintenance Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 21, 2025
Full time
Housing Maintenance and Repairs Manager Are you a driven and experienced professional passionate about delivering exceptional housing services? We are seeking a Housing Maintenance and Repairs Manager to lead and manage responsive repairs, voids, and disrepair services, ensuring safe, high-quality homes and outstanding value for money for residents. Position: Repairs and Void Manager (internal title) Location: North London / Hybrid Salary: £58,240 per annum Contract: Full time, permanent Closing Date: 30th January 2025 About the role: As Housing Maintenance and Repairs Manager, you will oversee the management of repairs, voids, and disrepair properties, ensuring safe, timely, and high-quality outcomes for residents. Reporting to the Head of Contract Management, you will lead a team of Technical Officers and Coordinators, managing an annual budget of approximately £2m and maintaining compliance with all relevant regulations. Key responsibilities will include: Manage repairs contracts, budgets, and technical teams. Ensure void properties meet lettable standards and resolve disrepair cases effectively. Drive compliance, safety, and efficiency in service delivery. Engage residents and stakeholders, promoting continuous improvement and satisfaction. This role offers the opportunity to lead critical services, innovate, and make a tangible difference in the lives of residents! About you: We are looking for a skilled and proactive manager with a strong background in repairs, void management, and property compliance. Essential skills include: Proven success in managing repairs and void property services. A relevant degree or equivalent qualifications with ongoing professional development. Expertise in contract administration and compliance with housing regulations. Strong analytical, negotiation, and problem-solving skills. Experience managing budgets and delivering services to agreed standards. Comprehensive knowledge of property defects, building regulations, and health & safety legislation. A full and valid driving license About the organisation: The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: Property Manager, Building Services Manager, Repairs Manager, Facilities Manager, or Compliance Manager, Property Maintenance Manager, Voids Manager, Head of Property Maintenance, Estates Maintenance Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Learning & Development Assistant £32,000 Plus Free Rail Travel London Hybrid The Opportunity An Award-Winning Train Operating Company require a Learning and Development Assistant an individual to add value to their supportive HR/L&D team, on a 12-month FTC basis. With upcoming projects, you will provide key support in vital training for new and existing employees, (across head office, senior management and station/depots) including supporting the PDR process companywide. Opportunity: Opportunity for an individual passionate about L&D, to gain experience within an innovative Train Operating Company, including stakeholder engagement, projects, and supporting the delivery of training programmes. The Candidate • Previous experience in an L&D post (including employee lifecycle) - able to hit the ground running. • Knowledge of working with LMS systems. • Proficient with Microsoft Office including Excel/Outlook (Desirable - Experience with PowerBi/Smart sheets) • Level 3 Certificate in Learning and Development (Desirable) Key Responsibilities: • Managing the administration of the entire life cycle of people development initiatives and events, including liaising with suppliers, issuing joining instructions and recording attendance. • To source details on learning and development interventions, in order to meet organisational, departmental and individual development needs. • To arrange the booking of trainers, venues, travel, accommodation and facilities for learning and development events in compliance with policies and procedures • To communicate course requirements and details to delegates, facilities, trainers, and external suppliers within agreed timescales. • To schedule staff to attend internal and external learning events to meet requirements and the wider learning and development strategy. • To produce regular reports to update managers and staff on mandatory training requirements and staff training records. • To maintain and update the Professional Qualifications tracker and Training Course tracker to accurately record all L&D activities. • To assist with the administration of new e-learning platform Access Learning , including updating staff training records, answering staff queries, producing reports, collating feedback and liaising with the platform providers (Access). • Lead on all Corporate Induction and onboarding administration and processes. • General administration including raising purchase orders, managing payments, taking minutes and running and analysing a variety of reports. What is takes: The role requires an articulate individual who can build and maintain effective and strong relationships with internal/external stakeholders. This is key in supporting positive change in L&D policy and procedure adoption across c2c. Location: London Salary: • Attractive salary up to £32,000 depending on experience • Final salary pension scheme • 25 days plus all bank /public holidays recognised in England • Free travel on their lines and discounted travel on other National Rail services • Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits. How to Apply If you re interested in applying for the Learning and Development Assistant role, please apply via the link through the website/job board. Call the consultant by the number on this page. Likely Job Titles Learning and Development Assistant, Learning and Development, Learning Coordinator, Training and Development Assistant, L&D Support Specialist, Professional Development Coordinator, Training Coordinator, Learning Support Officer, Employee Development Assistant. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. 1. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. 2. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. 3. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. 4. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Jan 20, 2025
Contractor
Learning & Development Assistant £32,000 Plus Free Rail Travel London Hybrid The Opportunity An Award-Winning Train Operating Company require a Learning and Development Assistant an individual to add value to their supportive HR/L&D team, on a 12-month FTC basis. With upcoming projects, you will provide key support in vital training for new and existing employees, (across head office, senior management and station/depots) including supporting the PDR process companywide. Opportunity: Opportunity for an individual passionate about L&D, to gain experience within an innovative Train Operating Company, including stakeholder engagement, projects, and supporting the delivery of training programmes. The Candidate • Previous experience in an L&D post (including employee lifecycle) - able to hit the ground running. • Knowledge of working with LMS systems. • Proficient with Microsoft Office including Excel/Outlook (Desirable - Experience with PowerBi/Smart sheets) • Level 3 Certificate in Learning and Development (Desirable) Key Responsibilities: • Managing the administration of the entire life cycle of people development initiatives and events, including liaising with suppliers, issuing joining instructions and recording attendance. • To source details on learning and development interventions, in order to meet organisational, departmental and individual development needs. • To arrange the booking of trainers, venues, travel, accommodation and facilities for learning and development events in compliance with policies and procedures • To communicate course requirements and details to delegates, facilities, trainers, and external suppliers within agreed timescales. • To schedule staff to attend internal and external learning events to meet requirements and the wider learning and development strategy. • To produce regular reports to update managers and staff on mandatory training requirements and staff training records. • To maintain and update the Professional Qualifications tracker and Training Course tracker to accurately record all L&D activities. • To assist with the administration of new e-learning platform Access Learning , including updating staff training records, answering staff queries, producing reports, collating feedback and liaising with the platform providers (Access). • Lead on all Corporate Induction and onboarding administration and processes. • General administration including raising purchase orders, managing payments, taking minutes and running and analysing a variety of reports. What is takes: The role requires an articulate individual who can build and maintain effective and strong relationships with internal/external stakeholders. This is key in supporting positive change in L&D policy and procedure adoption across c2c. Location: London Salary: • Attractive salary up to £32,000 depending on experience • Final salary pension scheme • 25 days plus all bank /public holidays recognised in England • Free travel on their lines and discounted travel on other National Rail services • Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits. How to Apply If you re interested in applying for the Learning and Development Assistant role, please apply via the link through the website/job board. Call the consultant by the number on this page. Likely Job Titles Learning and Development Assistant, Learning and Development, Learning Coordinator, Training and Development Assistant, L&D Support Specialist, Professional Development Coordinator, Training Coordinator, Learning Support Officer, Employee Development Assistant. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. 1. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. 2. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. 3. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. 4. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Housing Maintenance and Repairs Manager Are you a driven and experienced professional passionate about delivering exceptional housing services? We are seeking a Housing Maintenance and Repairs Manager to lead and manage responsive repairs, voids, and disrepair services, ensuring safe, high-quality homes and outstanding value for money for residents. Position: Repairs and Void Manager (internal title) Location: North London / Hybrid Salary: £58,240 per annum Contract: Full time, permanent Closing Date: 30th January 2025 About the role: As Housing Maintenance and Repairs Manager, you will oversee the management of repairs, voids, and disrepair properties, ensuring safe, timely, and high-quality outcomes for residents. Reporting to the Head of Contract Management, you will lead a team of Technical Officers and Coordinators, managing an annual budget of approximately £2m and maintaining compliance with all relevant regulations. Key responsibilities will include: Manage repairs contracts, budgets, and technical teams. Ensure void properties meet lettable standards and resolve disrepair cases effectively. Drive compliance, safety, and efficiency in service delivery. Engage residents and stakeholders, promoting continuous improvement and satisfaction. This role offers the opportunity to lead critical services, innovate, and make a tangible difference in the lives of residents! About you: We are looking for a skilled and proactive manager with a strong background in repairs, void management, and property compliance. Essential skills include: Proven success in managing repairs and void property services. A relevant degree or equivalent qualifications with ongoing professional development. Expertise in contract administration and compliance with housing regulations. Strong analytical, negotiation, and problem-solving skills. Experience managing budgets and delivering services to agreed standards. Comprehensive knowledge of property defects, building regulations, and health & safety legislation. A full and valid driving license About the organisation: The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: Property Manager, Building Services Manager, Repairs Manager, Facilities Manager, or Compliance Manager, Property Maintenance Manager, Voids Manager, Head of Property Maintenance, Estates Maintenance Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 20, 2025
Full time
Housing Maintenance and Repairs Manager Are you a driven and experienced professional passionate about delivering exceptional housing services? We are seeking a Housing Maintenance and Repairs Manager to lead and manage responsive repairs, voids, and disrepair services, ensuring safe, high-quality homes and outstanding value for money for residents. Position: Repairs and Void Manager (internal title) Location: North London / Hybrid Salary: £58,240 per annum Contract: Full time, permanent Closing Date: 30th January 2025 About the role: As Housing Maintenance and Repairs Manager, you will oversee the management of repairs, voids, and disrepair properties, ensuring safe, timely, and high-quality outcomes for residents. Reporting to the Head of Contract Management, you will lead a team of Technical Officers and Coordinators, managing an annual budget of approximately £2m and maintaining compliance with all relevant regulations. Key responsibilities will include: Manage repairs contracts, budgets, and technical teams. Ensure void properties meet lettable standards and resolve disrepair cases effectively. Drive compliance, safety, and efficiency in service delivery. Engage residents and stakeholders, promoting continuous improvement and satisfaction. This role offers the opportunity to lead critical services, innovate, and make a tangible difference in the lives of residents! About you: We are looking for a skilled and proactive manager with a strong background in repairs, void management, and property compliance. Essential skills include: Proven success in managing repairs and void property services. A relevant degree or equivalent qualifications with ongoing professional development. Expertise in contract administration and compliance with housing regulations. Strong analytical, negotiation, and problem-solving skills. Experience managing budgets and delivering services to agreed standards. Comprehensive knowledge of property defects, building regulations, and health & safety legislation. A full and valid driving license About the organisation: The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth! Other roles you may have experience of could include: Property Manager, Building Services Manager, Repairs Manager, Facilities Manager, or Compliance Manager, Property Maintenance Manager, Voids Manager, Head of Property Maintenance, Estates Maintenance Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting a Events Coordinator to join our team and deliver the IFM services located on our account with a prestigious and leading tech giant. As an Events Coordinator you will be responsible for building relationships with customers and colleagues, daily, providing the highest standard of customer service and managing internal and external events from start to finish. Strong people skills and strong problem-solving knowledge is crucial to the role. The position is responsible for making a world class impression of the organisation, upholding the client values and carefully stewarding customers through moments that matter. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made. Essential Duties: Provide an exceptional experience to all clients and colleagues Uphold workplace etiquette and maintain exceptional appearance in the Reception Area, VIP Lounge, Conference Rooms, Internal Floors, and other Common Areas Reinforce culture and community in ways that forge connection between individuals and the organisation Create moments of delight and care through memorable, anticipatory gestures and personalised human interactions Support and cover wider team members, including Workplace Coordinator, Post Room and Receptionists as and when needed Site Specific Role Managing internal and external events from start to finish Booking event spaces and arranging the set up (including furniture move) Communicating with event's host and assisting with choosing the best approach Liaising with other stakeholders (IT/AV/Security/Catering/Cleaning) Liaising with external agencies Being able to accommodate last minute requests/solution driven thinking Managing calendars and various group chats Creating/updating procedures/policies Conducting floor checks Managing all event related documents/spreadsheets/trackers Follow general manual handling Report health and safety observations Assist the client community with any daily request and respond to them in a prompt manner Administration Responsibilities: Take full responsibility for managing ongoing projects Take full ownership of raising and dealing with invoices Issue building comms upon request Take full ownership of updating office guides Attend meetings where needed Gather data for the client and CBRE reports Support and complete any reasonable management request Communication Skills: Promote and maintain the core Values of CBRE Ability to comprehend and interpret instructions, short correspondence, and memos, and task clarifying questions to ensure understanding Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor/manager Ability to effectively present information to an internal department and/or large groups of employees Person Specification: Previous experience in a similar, event focused role Experience dealing with a large amount of corporate guests and VIPs Excellent communication skills (oral and written) Strong problem-solving skills Customer service focused Ability to work in a fast-paced environment Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges Comfortable with and embracing of new technologies and digital tools Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Jan 20, 2025
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting a Events Coordinator to join our team and deliver the IFM services located on our account with a prestigious and leading tech giant. As an Events Coordinator you will be responsible for building relationships with customers and colleagues, daily, providing the highest standard of customer service and managing internal and external events from start to finish. Strong people skills and strong problem-solving knowledge is crucial to the role. The position is responsible for making a world class impression of the organisation, upholding the client values and carefully stewarding customers through moments that matter. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made. Essential Duties: Provide an exceptional experience to all clients and colleagues Uphold workplace etiquette and maintain exceptional appearance in the Reception Area, VIP Lounge, Conference Rooms, Internal Floors, and other Common Areas Reinforce culture and community in ways that forge connection between individuals and the organisation Create moments of delight and care through memorable, anticipatory gestures and personalised human interactions Support and cover wider team members, including Workplace Coordinator, Post Room and Receptionists as and when needed Site Specific Role Managing internal and external events from start to finish Booking event spaces and arranging the set up (including furniture move) Communicating with event's host and assisting with choosing the best approach Liaising with other stakeholders (IT/AV/Security/Catering/Cleaning) Liaising with external agencies Being able to accommodate last minute requests/solution driven thinking Managing calendars and various group chats Creating/updating procedures/policies Conducting floor checks Managing all event related documents/spreadsheets/trackers Follow general manual handling Report health and safety observations Assist the client community with any daily request and respond to them in a prompt manner Administration Responsibilities: Take full responsibility for managing ongoing projects Take full ownership of raising and dealing with invoices Issue building comms upon request Take full ownership of updating office guides Attend meetings where needed Gather data for the client and CBRE reports Support and complete any reasonable management request Communication Skills: Promote and maintain the core Values of CBRE Ability to comprehend and interpret instructions, short correspondence, and memos, and task clarifying questions to ensure understanding Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor/manager Ability to effectively present information to an internal department and/or large groups of employees Person Specification: Previous experience in a similar, event focused role Experience dealing with a large amount of corporate guests and VIPs Excellent communication skills (oral and written) Strong problem-solving skills Customer service focused Ability to work in a fast-paced environment Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges Comfortable with and embracing of new technologies and digital tools Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Role: Guest Service Coordinator Location: Jersey, Channel Islands Salary / Rate of pay: Up to 25,00p.a. Platinum Recruitment is working in partnership with a luxury hotel in the Jersey, Channel Islands and we have a fantastic opportunity for a Guest Service Coordinator to join their team. What's in it for you? Besides the fantastic opportunity to show your talent and develop as a key member of the Guest Service team? Take a look at some of the perks on offer: Competitive rate of pay Lower tax 20 days Holiday plus bank holidays Non-contributory pension scheme Training and development opportunities Temporary accommodation for relocation only Package Up to 25,500 p.a. depending on experience Why choose our Client? Located within walking distance to St Heliers town centre, and easily accessible to & from the airport our client offers stylish accommodation with self-catering facilities, and some fantastic harbour views. What's involved? As a Guest Service coordinator, you will be responsible for providing excellent customer service and completion of reception administration duties on a daily basis. You will be expected to maximise all potential sales opportunities, whilst recording and reporting any feedback to the Guest Service Manager. Also, this role will include the occasional night shift cover for holidays and sickness, so flexibility is essential. Also, We are looking for someone with excellent organisational, communication, and attention to detail skills. Previous experience is required within hospitality and has the right to work in the UK, as no sponsorship is provided. Please be advised accommodation is only available for 1 month Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this Guest Service Coordinator role in Jersey, Channel Islands Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Helen Davies Job Number: (phone number removed) Job Role: Guest Service Coordinator Location: Jersey, Channel Islands Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jan 20, 2025
Full time
Role: Guest Service Coordinator Location: Jersey, Channel Islands Salary / Rate of pay: Up to 25,00p.a. Platinum Recruitment is working in partnership with a luxury hotel in the Jersey, Channel Islands and we have a fantastic opportunity for a Guest Service Coordinator to join their team. What's in it for you? Besides the fantastic opportunity to show your talent and develop as a key member of the Guest Service team? Take a look at some of the perks on offer: Competitive rate of pay Lower tax 20 days Holiday plus bank holidays Non-contributory pension scheme Training and development opportunities Temporary accommodation for relocation only Package Up to 25,500 p.a. depending on experience Why choose our Client? Located within walking distance to St Heliers town centre, and easily accessible to & from the airport our client offers stylish accommodation with self-catering facilities, and some fantastic harbour views. What's involved? As a Guest Service coordinator, you will be responsible for providing excellent customer service and completion of reception administration duties on a daily basis. You will be expected to maximise all potential sales opportunities, whilst recording and reporting any feedback to the Guest Service Manager. Also, this role will include the occasional night shift cover for holidays and sickness, so flexibility is essential. Also, We are looking for someone with excellent organisational, communication, and attention to detail skills. Previous experience is required within hospitality and has the right to work in the UK, as no sponsorship is provided. Please be advised accommodation is only available for 1 month Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this Guest Service Coordinator role in Jersey, Channel Islands Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Helen Davies Job Number: (phone number removed) Job Role: Guest Service Coordinator Location: Jersey, Channel Islands Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Marketing & Customer Support Coordinator Location Thorpe Park, Leeds LS15 8GB office based with occasional travel - free on-site parking Salary from £26,325 to £30k FTE (dependent on experience) + benefits Full/part time hours Minimum 26 hours per week, maximum 37.5 hours per week, Monday to Friday Benefits Comfortable office environment shopping and leisure facilities close by Potential for an element of hybrid working Paid holiday for full time equivalent of 22 days per year plus bank holidays Contractual sick pay Progression opportunities Founded in 2008, MINT Commercial Interiors Ltd is a business-to-business window dressing specialist (curtains & blinds). We have a long history of supplying the country s largest house builders and a significant track record of delivering projects for large corporate clients in the Build-to-Rent sector across the UK. Role Summary We have ambitious plans for growth, and with that brings great opportunities for personal development and input from our team members. Expanding our current office team, we are now on the lookout for an experienced Marketing & Customer Support Coordinator to join us either on a full time or part time basis. You will be reporting directly to the Managing Director or the Operations Director. In-house training will be offered to learn the systems and processes we work with. MINT supports the training and skills development of our team through a combination of in-house and external training programmes tailored to the individual s role and career goals. Key Responsibilities but not limited to:- Order processing and client account management / customer care MINT s social media (e.g. LinkedIn, Instagram & website management) Email mailshots to our client base The production of promotional presentations, brochures and marketing materials Customer database management / relationship management Assisting with general office operations and administration as required Essential Skills & qualifications Previous customer service, administration and marketing experience within a busy team Self-motivated and confident individual Possess a flexible approach and a can do attitude Exceptional organisational skills Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams) Design skills (e.g. PowerPoint, Klaviyo, Canva, or similar) and experience in social media (LinkedIn & Instagram) Excellent verbal, written and reading skills Good level of numeracy essential for order and data processing GCSE Maths & English level 5 or above desirable Knowledge of our products and markets is not essential MINT s ethos is to be a reliable, knowledgeable, and efficient supplier for our clients. We aim to offer an exceptional level of service and to be their trusted go-to supplier. Within our office we are professional, accurate, and efficient whilst working in an environment that is collaborative, encouraging, and ambitious. If you feel that your skills and experience match the role criteria, please send your cv by return
Jan 20, 2025
Full time
Marketing & Customer Support Coordinator Location Thorpe Park, Leeds LS15 8GB office based with occasional travel - free on-site parking Salary from £26,325 to £30k FTE (dependent on experience) + benefits Full/part time hours Minimum 26 hours per week, maximum 37.5 hours per week, Monday to Friday Benefits Comfortable office environment shopping and leisure facilities close by Potential for an element of hybrid working Paid holiday for full time equivalent of 22 days per year plus bank holidays Contractual sick pay Progression opportunities Founded in 2008, MINT Commercial Interiors Ltd is a business-to-business window dressing specialist (curtains & blinds). We have a long history of supplying the country s largest house builders and a significant track record of delivering projects for large corporate clients in the Build-to-Rent sector across the UK. Role Summary We have ambitious plans for growth, and with that brings great opportunities for personal development and input from our team members. Expanding our current office team, we are now on the lookout for an experienced Marketing & Customer Support Coordinator to join us either on a full time or part time basis. You will be reporting directly to the Managing Director or the Operations Director. In-house training will be offered to learn the systems and processes we work with. MINT supports the training and skills development of our team through a combination of in-house and external training programmes tailored to the individual s role and career goals. Key Responsibilities but not limited to:- Order processing and client account management / customer care MINT s social media (e.g. LinkedIn, Instagram & website management) Email mailshots to our client base The production of promotional presentations, brochures and marketing materials Customer database management / relationship management Assisting with general office operations and administration as required Essential Skills & qualifications Previous customer service, administration and marketing experience within a busy team Self-motivated and confident individual Possess a flexible approach and a can do attitude Exceptional organisational skills Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams) Design skills (e.g. PowerPoint, Klaviyo, Canva, or similar) and experience in social media (LinkedIn & Instagram) Excellent verbal, written and reading skills Good level of numeracy essential for order and data processing GCSE Maths & English level 5 or above desirable Knowledge of our products and markets is not essential MINT s ethos is to be a reliable, knowledgeable, and efficient supplier for our clients. We aim to offer an exceptional level of service and to be their trusted go-to supplier. Within our office we are professional, accurate, and efficient whilst working in an environment that is collaborative, encouraging, and ambitious. If you feel that your skills and experience match the role criteria, please send your cv by return
Research Team Coordinator 12 Month Contract Newport 20ph Umbrella We are looking for a Research Coordinator to join us and take on a wide range of administrative and project support activities to facilitate the efficient operation of the department. The role could also involve attending business meetings, events and conferences across Europe (particularly the UK, France and Germany), so you must be able to travel. Within the role you will be accountable for activities in each of the following areas: Reporting: Using Google Workspace and other software to produce and maintain correspondence, documents, records, spreadsheets and presentations; Devising and operating coordination and management systems to track team information and enable reporting; Collecting and maintaining team information such as staff activities, Key Performance Indicators (KPI) and project status; Producing periodic reports including budget, KPIs and management topics Procuring: Managing team consumable supplies; Managing procurement activities; Tracking purchasing, collection, shipping and spend. Coordinating: Connecting with other departments (e.g., Procurement, other Digital Security teams) on operational and collaborative topics, on behalf of the Head of Cyber Innovation; Providing assistance to the Head of Cyber Innovation; Managing diaries and appointments, facilitating meetings, to include people scheduling and room / facilities bookings; Organising travel, logistics and training courses for all team members; Arranging both in-house and external events. Key Experience we are looking for - Proven administrative or assistant experience Knowledge of office management and systems procedures Excellent time management skills and ability to multitask and prioritise work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organisational and planning skills Proficiency in standard productivity tools Strong numeracy and English language (written and verbal); GCSEs or alternatives. Ability to summarise and present information clearly, foresee and avoid confusion, and select the most appropriate methods and tools. It would be advantageous if you had - A-Levels or higher in English language and other relevant subjects. Professional training / certifications and experience in Project Coordination, Project Management and Business Administration. Any French or German language skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 20, 2025
Contractor
Research Team Coordinator 12 Month Contract Newport 20ph Umbrella We are looking for a Research Coordinator to join us and take on a wide range of administrative and project support activities to facilitate the efficient operation of the department. The role could also involve attending business meetings, events and conferences across Europe (particularly the UK, France and Germany), so you must be able to travel. Within the role you will be accountable for activities in each of the following areas: Reporting: Using Google Workspace and other software to produce and maintain correspondence, documents, records, spreadsheets and presentations; Devising and operating coordination and management systems to track team information and enable reporting; Collecting and maintaining team information such as staff activities, Key Performance Indicators (KPI) and project status; Producing periodic reports including budget, KPIs and management topics Procuring: Managing team consumable supplies; Managing procurement activities; Tracking purchasing, collection, shipping and spend. Coordinating: Connecting with other departments (e.g., Procurement, other Digital Security teams) on operational and collaborative topics, on behalf of the Head of Cyber Innovation; Providing assistance to the Head of Cyber Innovation; Managing diaries and appointments, facilitating meetings, to include people scheduling and room / facilities bookings; Organising travel, logistics and training courses for all team members; Arranging both in-house and external events. Key Experience we are looking for - Proven administrative or assistant experience Knowledge of office management and systems procedures Excellent time management skills and ability to multitask and prioritise work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organisational and planning skills Proficiency in standard productivity tools Strong numeracy and English language (written and verbal); GCSEs or alternatives. Ability to summarise and present information clearly, foresee and avoid confusion, and select the most appropriate methods and tools. It would be advantageous if you had - A-Levels or higher in English language and other relevant subjects. Professional training / certifications and experience in Project Coordination, Project Management and Business Administration. Any French or German language skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Contract: Two-year fixed term contract Hours: 35 hours per week (on-site, reception is open to tenants everyday) Location: Fulham (London) but will occasionally be required to make visits to other Managed properties. Line Management: Office Administrator; Business Services Apprentice Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, including, but not limited to, upgrading its housing management database and workflows, changing finance systems, data cleansing, asset management, reporting of components across sites, revisiting existing portals to upgrade and enhance workflows, whilst decanting tenants from one property to another in quick succession. This is a new role; we are looking for an experienced Office/Business Services Co-ordinator to oversee the daily operations of the office, ensuring a smooth and efficient workflow of business services across all sites and to provide administrative support to various teams, assisting with project management and project co-ordination. Main responsibilities across all sites: Health and Safety & Compliance: Technology & Systems Management: Facilities & Equipment Management: Customer Service & Contract Management: Required Skills & Qualifications: Immediately availability. Proven experience in internal office facilities or business services. Excellent organisational skills, a proactive approach, and strong attention to detail. Knowledge and experience in Office management including Office 365 and Share Point Strong organisational and planning skills. Experience in supporting multiple teams within an organisation. Excellent time management skills and the ability to multitask and prioritise work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Proficiency in MS Office and familiarity with email scheduling tools. Excellent understanding of office administration responsibilities, systems, and procedures. Ability to maintain a high level of accuracy in preparing and entering information.
Jan 20, 2025
Contractor
Contract: Two-year fixed term contract Hours: 35 hours per week (on-site, reception is open to tenants everyday) Location: Fulham (London) but will occasionally be required to make visits to other Managed properties. Line Management: Office Administrator; Business Services Apprentice Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, including, but not limited to, upgrading its housing management database and workflows, changing finance systems, data cleansing, asset management, reporting of components across sites, revisiting existing portals to upgrade and enhance workflows, whilst decanting tenants from one property to another in quick succession. This is a new role; we are looking for an experienced Office/Business Services Co-ordinator to oversee the daily operations of the office, ensuring a smooth and efficient workflow of business services across all sites and to provide administrative support to various teams, assisting with project management and project co-ordination. Main responsibilities across all sites: Health and Safety & Compliance: Technology & Systems Management: Facilities & Equipment Management: Customer Service & Contract Management: Required Skills & Qualifications: Immediately availability. Proven experience in internal office facilities or business services. Excellent organisational skills, a proactive approach, and strong attention to detail. Knowledge and experience in Office management including Office 365 and Share Point Strong organisational and planning skills. Experience in supporting multiple teams within an organisation. Excellent time management skills and the ability to multitask and prioritise work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Proficiency in MS Office and familiarity with email scheduling tools. Excellent understanding of office administration responsibilities, systems, and procedures. Ability to maintain a high level of accuracy in preparing and entering information.
Part time Facilities Coordinator (24 hours per week over 3 days) 30,318 per annum (full-time equivalent) + benefits Andover, Hampshire 6 month fixed term contract Do you have previous facilities/property experience? Do you enjoy working in a fast-paced environment? If so, then this could be the next opportunity for you! My client is currently seeking an experienced part-time Facilities Coordinator to join their busy and well-established team in Andover. You will be assisting the Workspace and Facilities Managers and the wider team to ensure the organisation provides a safe culture for their employees. This is a great opportunity where no two days are the same and where you can make the role your own! Job specifications: Be the main point of contact for colleagues and customers Supporting the team daily Daily management of contractors Implementing and coordinating key policies and procedures Ensuring the best practice for soft-service contracts Maintaining the workspace section Monitor and allocate requests Produce monthly reports General administration Person specifications: Previous facilities/property/building maintenance experience Strong administration skills Confident liaising with people at all levels Organised and methodical approach Excellent communication skills Sound knowledge of Microsoft Office Flexible approach Full clean driving licence Hours of work will be 3 days a week (24 hours) Monday - Friday and the role is based in the office 3 days a week. You may be required to visit other sites for the organisation within the region, therefore having your own transport is essential! This is a great opportunity to join a business where people are at the heart of everything they do, plus there is the opportunity where the role may become permanent for the right candidate. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Jan 20, 2025
Contractor
Part time Facilities Coordinator (24 hours per week over 3 days) 30,318 per annum (full-time equivalent) + benefits Andover, Hampshire 6 month fixed term contract Do you have previous facilities/property experience? Do you enjoy working in a fast-paced environment? If so, then this could be the next opportunity for you! My client is currently seeking an experienced part-time Facilities Coordinator to join their busy and well-established team in Andover. You will be assisting the Workspace and Facilities Managers and the wider team to ensure the organisation provides a safe culture for their employees. This is a great opportunity where no two days are the same and where you can make the role your own! Job specifications: Be the main point of contact for colleagues and customers Supporting the team daily Daily management of contractors Implementing and coordinating key policies and procedures Ensuring the best practice for soft-service contracts Maintaining the workspace section Monitor and allocate requests Produce monthly reports General administration Person specifications: Previous facilities/property/building maintenance experience Strong administration skills Confident liaising with people at all levels Organised and methodical approach Excellent communication skills Sound knowledge of Microsoft Office Flexible approach Full clean driving licence Hours of work will be 3 days a week (24 hours) Monday - Friday and the role is based in the office 3 days a week. You may be required to visit other sites for the organisation within the region, therefore having your own transport is essential! This is a great opportunity to join a business where people are at the heart of everything they do, plus there is the opportunity where the role may become permanent for the right candidate. Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Repairs Administrator / Scheduler at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis once or twice a week after training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Jan 20, 2025
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Repairs Administrator / Scheduler at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis once or twice a week after training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Job reference number (phone number removed) Facilities Management Works Coordinator - Leeds Mail Centre Salary: £24,000 per annum, 6% bonus potential, 22.5 days annual leave plus bank holidays Full time, 37.5 hours per week Permanent Hybrid/Leeds Mail Centre, Leodis Way, Stourton,Leeds, LS10 1AZ With around 1850 properties, Royal Mail's property estate is one of the largest in Europe. The size is vast; from local delivery offices in every postal area of the UK, offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Royal Mails Property and Facilities Solutions is responsible for upgrading and maintaining the safety all of our buildings and provides a support service to the business. To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Coordinator based within the National Service Centre (NSC) in Leeds. The role Working in a fast-paced environment, with demanding timescales, you'll coordinate and despatch jobs to engineers, monitor all building maintenance work requests, ensuring engineer scheduling plans are accurate, achievable and jobs are carried out in an efficient way. Liaising with sub-contractors, managed agents and the hire team, you'll ensure the works are completed on time, identify jobs at risk and escalate where appropriate to ensure targets are met. Using your first-class customer service skills, you'll accurately manage queries by email, telephone, teams, and face to face, support and work alongside the Helpdesk, Engineering and customers to ensure resource and productivity are maximised, whilst providing a seamless end to end customer experience. Flexibility is key as you'll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas. About you You need to demonstrate the following skills and experience on your CV: Customer focused with a first-class telephone manner. Customer service and administration experience. Knowledge of Facilities Management services and work scheduling would be beneficial. A confident communicator with strong conflict management skills. Good organisation and problem-solving skills. Experience of working with Microsoft Office packages, in particular Excel (filters and formulas), excellent keyboard skills and a high level of accuracy. Ability to prioritise workloads and manage multiple tasks. Ability to attend the Leeds office 3-5 days a week. Attendance - 08:00 - 16:00, Monday to Friday, 3 days per week in the Leeds office. A degree of flexibility is required. We are operating a hybrid approach to attendance and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. Additionally, all training will be conducted on site in Leeds (this may be full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements and you need to be fully flexible and if required, attend the Leeds office 5 days a week. Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within close proximity to the city centre and has a frequent public transport links. There is an on-site gym and canteen facilities. Closing date: Thursday 23rd January - Please note, this advert may close early if the appropriate number of applications has been reached. About Us Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.and we play a key role in keeping the mail moving. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected, the first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Jan 20, 2025
Full time
Job reference number (phone number removed) Facilities Management Works Coordinator - Leeds Mail Centre Salary: £24,000 per annum, 6% bonus potential, 22.5 days annual leave plus bank holidays Full time, 37.5 hours per week Permanent Hybrid/Leeds Mail Centre, Leodis Way, Stourton,Leeds, LS10 1AZ With around 1850 properties, Royal Mail's property estate is one of the largest in Europe. The size is vast; from local delivery offices in every postal area of the UK, offices, vehicle garages, rail hubs, and our new state-of-the-art fully automated parcel superhubs. Royal Mails Property and Facilities Solutions is responsible for upgrading and maintaining the safety all of our buildings and provides a support service to the business. To ensure the high standards are sustained, we have a vacancy for a Facilities Management Works Coordinator based within the National Service Centre (NSC) in Leeds. The role Working in a fast-paced environment, with demanding timescales, you'll coordinate and despatch jobs to engineers, monitor all building maintenance work requests, ensuring engineer scheduling plans are accurate, achievable and jobs are carried out in an efficient way. Liaising with sub-contractors, managed agents and the hire team, you'll ensure the works are completed on time, identify jobs at risk and escalate where appropriate to ensure targets are met. Using your first-class customer service skills, you'll accurately manage queries by email, telephone, teams, and face to face, support and work alongside the Helpdesk, Engineering and customers to ensure resource and productivity are maximised, whilst providing a seamless end to end customer experience. Flexibility is key as you'll be expected to cover varying tasks as required including annual leave cover and volume demands across other team areas. About you You need to demonstrate the following skills and experience on your CV: Customer focused with a first-class telephone manner. Customer service and administration experience. Knowledge of Facilities Management services and work scheduling would be beneficial. A confident communicator with strong conflict management skills. Good organisation and problem-solving skills. Experience of working with Microsoft Office packages, in particular Excel (filters and formulas), excellent keyboard skills and a high level of accuracy. Ability to prioritise workloads and manage multiple tasks. Ability to attend the Leeds office 3-5 days a week. Attendance - 08:00 - 16:00, Monday to Friday, 3 days per week in the Leeds office. A degree of flexibility is required. We are operating a hybrid approach to attendance and you will be required to be in the Leeds office 3 days a week with home/remote working option for the remaining 2 days. Additionally, all training will be conducted on site in Leeds (this may be full time for the duration of the training). Please note, this hybrid approach may change, subject to business requirements and you need to be fully flexible and if required, attend the Leeds office 5 days a week. Leeds Mail Centre is located just off the M1 and has on-site parking for its staff. Its within close proximity to the city centre and has a frequent public transport links. There is an on-site gym and canteen facilities. Closing date: Thursday 23rd January - Please note, this advert may close early if the appropriate number of applications has been reached. About Us Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.and we play a key role in keeping the mail moving. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected, the first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
North West Boroughs Healthcare NHS Foundation Trust
Site Northwood House Town Kirkby Salary £105,504 - £139,882 plus 10% R&R (non contractual) & 1% on call Salary period Yearly Closing 16/02/:59 Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us. Job overview Applications are invited for a 0.6 WTE (6PAs) Consultant Psychiatrist to join the Kirkby Community Mental Health Team. At Mersey Care, we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery, and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians, and this role would offer opportunities for you to lead and develop excellent practice in the field. If successful in your application for this post (6 PAs), you will join a dynamic and dedicated multi-disciplinary team delivering high-quality assessment and treatment for adults with psychosis and other severe mental illnesses referred from linked general practices from the Kirkby CMHT coverage. This is an exciting time to be joining adult mental health services with the implementation of a new clinical model that is already yielding improvements in care throughout the pathway, supported by more effective team working with primary care and adult inpatient acute care colleagues. Main duties of the job Consultant Psychiatrist responsibility for Kirkby CMHT Actively involved in the leadership, management, and decision making Utilise a flexible approach to delivery of clinical care Supervise and support team members who carry out assessments of patients referred to the team. Carry out comprehensive psychiatric assessments and provide treatment for patients. Support MDT staff to manage psychiatric emergencies Conduct patient reviews and lead Multidisciplinary reviews, CPA reviews, and multi-professional team meetings Contribute to the development of the service and be actively involved in the critical evaluation of its effectiveness over time. Foster relationships between staff within each organisation Act as team responsible clinician for the purposes of the Mental Health Act 1983 and carry out duties in accordance to the code of practice. Carry out comprehensive Risk Assessments and as required participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) Maintain a high level of effective communication and work flexibly and cooperatively with other parts of the service including; inpatient units, other community mental health teams, specialist services, and primary care. Liaison with families / carers and other stakeholders and interested parties The post holder will be expected to maintain effective communication with IAPT services and other community mental health teams and primary care. Working for our organisation Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton, and St Helens) and is also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Detailed job description and main responsibilities In line with New Ways of Working, the post holder will provide a consultative, supervisory, and supportive role to the multi-disciplinary team. Take an active part in the clinical work of the team. The post holder will be expected to be part of the allocation procedure within the team and be responsive and flexible to the needs of the team. This forms part of a wider acute care system provided by the Trust and this service performs a crucial coordinating function to ensure that service users experience a smooth journey through the most appropriate care pathway. Work as a medical expert and as responsible clinician for patients subject to the Mental Health Act 2007 which includes patients on Community Treatment Orders (CTOs). Manage a caseload of approximately 70-80 complex service users subject to the Care Program Approach (CPA), working alongside care coordinators from the Community Mental Health Team. The post holder is also expected to tackle the medico-legal and ethical dilemmas while adhering to legal safeguards. MHA assessments form an important part of the clinical commitments and have to be done as an emergency. There is a Rota for that in the team which includes fellow Consultant, ST doctor, and Specialty doctor. The post holder will have junior doctor support and will be expected to provide clinical supervision to any first or second on call doctors when they contact for any advice or support. The post holder will contribute to clinical and medical leadership within the Recovery Team taking a lead role in the development and provision of a safe, effective, evidenced-based, quality service. The post holder will liaise closely with General Practitioners (GPs) and with other services, teams, and agencies within the Borough and within the Trust to support effective, collaborative, inter-agency working. Administration time is allocated in the job plan. There is a specialty doctor currently in post to support the postholder. The Post Holder will be supported to develop Educational and Clinical Supervisor Responsibilities for junior trainees. Please see job description for full details of role and responsibilities. Person specification Qualifications MB BS or equivalent medical qualification Qualification or higher degree in medical education, clinical research, or management Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 3 months of appointment Approved under S12 OR able to achieve within 3 months of appointment In good standing with GMC with respect to warning and conditions on practice Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty of General Adult Psychiatry Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge Excellent oral and written communication skills in English Able to manage clinical complexity and uncertainty Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA Ability to work constructively in and to lead a multidisciplinary team Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service Academic Skills & Lifelong Learning Able to deliver undergraduate or postgraduate teaching and training Participated in continuous professional development Participated in research or service evaluation Able to use and appraise clinical evidence Has actively participated in clinical audit and quality improvement programmes Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken Experienced in clinical research and/or service evaluation Evidence of achievement in education, research, audit, and service improvement; awards, prizes, presentation, and publications Has led clinical audits leading to service change or improved outcomes to patients Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Jan 19, 2025
Full time
Site Northwood House Town Kirkby Salary £105,504 - £139,882 plus 10% R&R (non contractual) & 1% on call Salary period Yearly Closing 16/02/:59 Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us. Job overview Applications are invited for a 0.6 WTE (6PAs) Consultant Psychiatrist to join the Kirkby Community Mental Health Team. At Mersey Care, we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery, and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians, and this role would offer opportunities for you to lead and develop excellent practice in the field. If successful in your application for this post (6 PAs), you will join a dynamic and dedicated multi-disciplinary team delivering high-quality assessment and treatment for adults with psychosis and other severe mental illnesses referred from linked general practices from the Kirkby CMHT coverage. This is an exciting time to be joining adult mental health services with the implementation of a new clinical model that is already yielding improvements in care throughout the pathway, supported by more effective team working with primary care and adult inpatient acute care colleagues. Main duties of the job Consultant Psychiatrist responsibility for Kirkby CMHT Actively involved in the leadership, management, and decision making Utilise a flexible approach to delivery of clinical care Supervise and support team members who carry out assessments of patients referred to the team. Carry out comprehensive psychiatric assessments and provide treatment for patients. Support MDT staff to manage psychiatric emergencies Conduct patient reviews and lead Multidisciplinary reviews, CPA reviews, and multi-professional team meetings Contribute to the development of the service and be actively involved in the critical evaluation of its effectiveness over time. Foster relationships between staff within each organisation Act as team responsible clinician for the purposes of the Mental Health Act 1983 and carry out duties in accordance to the code of practice. Carry out comprehensive Risk Assessments and as required participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) Maintain a high level of effective communication and work flexibly and cooperatively with other parts of the service including; inpatient units, other community mental health teams, specialist services, and primary care. Liaison with families / carers and other stakeholders and interested parties The post holder will be expected to maintain effective communication with IAPT services and other community mental health teams and primary care. Working for our organisation Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton, and St Helens) and is also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Detailed job description and main responsibilities In line with New Ways of Working, the post holder will provide a consultative, supervisory, and supportive role to the multi-disciplinary team. Take an active part in the clinical work of the team. The post holder will be expected to be part of the allocation procedure within the team and be responsive and flexible to the needs of the team. This forms part of a wider acute care system provided by the Trust and this service performs a crucial coordinating function to ensure that service users experience a smooth journey through the most appropriate care pathway. Work as a medical expert and as responsible clinician for patients subject to the Mental Health Act 2007 which includes patients on Community Treatment Orders (CTOs). Manage a caseload of approximately 70-80 complex service users subject to the Care Program Approach (CPA), working alongside care coordinators from the Community Mental Health Team. The post holder is also expected to tackle the medico-legal and ethical dilemmas while adhering to legal safeguards. MHA assessments form an important part of the clinical commitments and have to be done as an emergency. There is a Rota for that in the team which includes fellow Consultant, ST doctor, and Specialty doctor. The post holder will have junior doctor support and will be expected to provide clinical supervision to any first or second on call doctors when they contact for any advice or support. The post holder will contribute to clinical and medical leadership within the Recovery Team taking a lead role in the development and provision of a safe, effective, evidenced-based, quality service. The post holder will liaise closely with General Practitioners (GPs) and with other services, teams, and agencies within the Borough and within the Trust to support effective, collaborative, inter-agency working. Administration time is allocated in the job plan. There is a specialty doctor currently in post to support the postholder. The Post Holder will be supported to develop Educational and Clinical Supervisor Responsibilities for junior trainees. Please see job description for full details of role and responsibilities. Person specification Qualifications MB BS or equivalent medical qualification Qualification or higher degree in medical education, clinical research, or management Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 3 months of appointment Approved under S12 OR able to achieve within 3 months of appointment In good standing with GMC with respect to warning and conditions on practice Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty of General Adult Psychiatry Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge Excellent oral and written communication skills in English Able to manage clinical complexity and uncertainty Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA Ability to work constructively in and to lead a multidisciplinary team Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service Academic Skills & Lifelong Learning Able to deliver undergraduate or postgraduate teaching and training Participated in continuous professional development Participated in research or service evaluation Able to use and appraise clinical evidence Has actively participated in clinical audit and quality improvement programmes Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken Experienced in clinical research and/or service evaluation Evidence of achievement in education, research, audit, and service improvement; awards, prizes, presentation, and publications Has led clinical audits leading to service change or improved outcomes to patients Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
The Opportunity: As part of the Business Support function our Administrator will provide critical administration to internal stakeholders and manage our facilities to exceptional standards. This is a varied role where the successful candidate will be expected to independently prioritise their workload and understand what the business needs day to day. You will work closely with our Operations Manager and Business Support Coordinator to provide a proactive, solution focussed, high quality support function driving efficiency across business. This role will suit motivated candidates with experience of a busy administrative role where they have independently managed their own workload with support from Management. Note: This role is 5-days per week, Cambridge office. Key Responsibilities: Office Management: Manage our hubs (Cambridge in person, Bristol remotely) and create a safe, engaging and productive space for our employees, including but not limited to Owning the Health & Safety of our hubs Act as the first point of contact for maintenance issues, liaising with contractors and service providers to resolve problems efficiently. Manage employee access to the building, including key cards, alarm information and visitor management systems. Meeting room management Owning the catering arrangements for our staff Keeping track of office stock and supplies Preparation and support for internal meetings Space management and actively seeking to improve our offices for a more productive and engaging experience for our employees Creating and updating relevant policies and processes Serve as the primary point of contact for all facilities-related queries and requests, providing timely and effective support. Administrative Support: Proactively manage relevant administration across the business including systems, processes and third parties supporting efficient day to day operations. Including but not limited too: Maintain accurate records of company assets (e.g., laptops, phones, office equipment), ensuring tracking and accountability. Coordinate shipping and logistics for internal and external needs, including courier services and delivery schedules Assist the People Team with onboarding new employees and support offboarding processes, ensuring smooth transitions. Create and maintain efficient, organised filing systems (digital and physical) for easy access to business-critical documents. Manage procurement of office supplies, IT equipment, and other business needs. Provide support for travel arrangements and accommodation bookings, ensuring itineraries meet business requirements, where required. Other: Support operational projects from beginning to end delivering on time and to budget. Ability in effectively communicating how those projects support both our function and business goals. Assist in planning and coordinating employee events, such as team-building activities, office celebrations, and wellness initiatives. Provide administrative assistance to the Executive team, when required. Handle confidential information with discretion and professionalism Maintain a consistent and approachable presence in the Cambridge hub, fostering a supportive and organised office environment. Your Skills: Identify inefficiencies in processes and implement improvements Strong organisational and multitasking abilities; self-awareness in knowing what to prioritise when (and when to refer to management) Strong communication skills with all levels of management and peers Familiarity with Macbooks, GSuite (Google accounts) Familiar with H&S standards and regulations to manage an office effectively. Comfortable with using and managing office systems and platforms beyond GSuite, such as HRIS, facilities management software, or other digital tools. Ability to manage third-party relationships for facilities or administrative support. Personal qualities Proactive, detail-oriented and solution focussed Able to make strong, conscientious decisions Highly reliable and good at time-keeping Flexibility to adapt to changing business need Ability to work under pressure Able to work seamlessly with stakeholders at all levels of the business. Adaptable and willing to embrace changing business priorities or unexpected challenges. Previous experience: Essential: Proven experience in a busy administrative role where you independently managed your own workload. Handling competing priorities effectively in a fast-paced organisation, such as startups, SMEs, or busy office environments. Desirable: Hands-on experience managing office spaces and creating a productive environment. Familiarity with managing systems and processes Supporting logistics for internal events or company-wide initiatives. Experience in delivering projects on time and within budget while aligning them with organisational goals. Managing or supporting facility-related tasks Experience identifying inefficiencies in systems or workflows and implementing solutions. Your Development and Perks Our people are the reason why our business continues to thrive. We lead the way in the industry, we care for our people and we are always looking to support your development. Staff are regularly mentored by our team of experts and all employees are offered, bi-annual appraisals, career development plans, training courses relevant to their field and feedback sessions through 1-2-1 meetings. Our generous benefits package includes the following: 8% employer-contribution pension scheme. 25 days annual leave bank holidays. Additional annual leave after 3 years. Enhanced special leave. Extra annual leave at the end of December. Company Options Scheme (determined by Executive Team). Up to £5000 Recommend a friend scheme. Cycle to work scheme. Private Healthcare - Vitality Health. Regular social events and in-hub lunch and learns. In-hub lunches on us. Paid professional memberships.
Jan 15, 2025
Full time
The Opportunity: As part of the Business Support function our Administrator will provide critical administration to internal stakeholders and manage our facilities to exceptional standards. This is a varied role where the successful candidate will be expected to independently prioritise their workload and understand what the business needs day to day. You will work closely with our Operations Manager and Business Support Coordinator to provide a proactive, solution focussed, high quality support function driving efficiency across business. This role will suit motivated candidates with experience of a busy administrative role where they have independently managed their own workload with support from Management. Note: This role is 5-days per week, Cambridge office. Key Responsibilities: Office Management: Manage our hubs (Cambridge in person, Bristol remotely) and create a safe, engaging and productive space for our employees, including but not limited to Owning the Health & Safety of our hubs Act as the first point of contact for maintenance issues, liaising with contractors and service providers to resolve problems efficiently. Manage employee access to the building, including key cards, alarm information and visitor management systems. Meeting room management Owning the catering arrangements for our staff Keeping track of office stock and supplies Preparation and support for internal meetings Space management and actively seeking to improve our offices for a more productive and engaging experience for our employees Creating and updating relevant policies and processes Serve as the primary point of contact for all facilities-related queries and requests, providing timely and effective support. Administrative Support: Proactively manage relevant administration across the business including systems, processes and third parties supporting efficient day to day operations. Including but not limited too: Maintain accurate records of company assets (e.g., laptops, phones, office equipment), ensuring tracking and accountability. Coordinate shipping and logistics for internal and external needs, including courier services and delivery schedules Assist the People Team with onboarding new employees and support offboarding processes, ensuring smooth transitions. Create and maintain efficient, organised filing systems (digital and physical) for easy access to business-critical documents. Manage procurement of office supplies, IT equipment, and other business needs. Provide support for travel arrangements and accommodation bookings, ensuring itineraries meet business requirements, where required. Other: Support operational projects from beginning to end delivering on time and to budget. Ability in effectively communicating how those projects support both our function and business goals. Assist in planning and coordinating employee events, such as team-building activities, office celebrations, and wellness initiatives. Provide administrative assistance to the Executive team, when required. Handle confidential information with discretion and professionalism Maintain a consistent and approachable presence in the Cambridge hub, fostering a supportive and organised office environment. Your Skills: Identify inefficiencies in processes and implement improvements Strong organisational and multitasking abilities; self-awareness in knowing what to prioritise when (and when to refer to management) Strong communication skills with all levels of management and peers Familiarity with Macbooks, GSuite (Google accounts) Familiar with H&S standards and regulations to manage an office effectively. Comfortable with using and managing office systems and platforms beyond GSuite, such as HRIS, facilities management software, or other digital tools. Ability to manage third-party relationships for facilities or administrative support. Personal qualities Proactive, detail-oriented and solution focussed Able to make strong, conscientious decisions Highly reliable and good at time-keeping Flexibility to adapt to changing business need Ability to work under pressure Able to work seamlessly with stakeholders at all levels of the business. Adaptable and willing to embrace changing business priorities or unexpected challenges. Previous experience: Essential: Proven experience in a busy administrative role where you independently managed your own workload. Handling competing priorities effectively in a fast-paced organisation, such as startups, SMEs, or busy office environments. Desirable: Hands-on experience managing office spaces and creating a productive environment. Familiarity with managing systems and processes Supporting logistics for internal events or company-wide initiatives. Experience in delivering projects on time and within budget while aligning them with organisational goals. Managing or supporting facility-related tasks Experience identifying inefficiencies in systems or workflows and implementing solutions. Your Development and Perks Our people are the reason why our business continues to thrive. We lead the way in the industry, we care for our people and we are always looking to support your development. Staff are regularly mentored by our team of experts and all employees are offered, bi-annual appraisals, career development plans, training courses relevant to their field and feedback sessions through 1-2-1 meetings. Our generous benefits package includes the following: 8% employer-contribution pension scheme. 25 days annual leave bank holidays. Additional annual leave after 3 years. Enhanced special leave. Extra annual leave at the end of December. Company Options Scheme (determined by Executive Team). Up to £5000 Recommend a friend scheme. Cycle to work scheme. Private Healthcare - Vitality Health. Regular social events and in-hub lunch and learns. In-hub lunches on us. Paid professional memberships.
Senior Facilities Co-ordinator Hours -08:00 to 16:30 with 1 hr lunch - Office based, ST1 4NJ with parking Profile Summary An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet click apply for full job details
Feb 01, 2024
Full time
Senior Facilities Co-ordinator Hours -08:00 to 16:30 with 1 hr lunch - Office based, ST1 4NJ with parking Profile Summary An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet click apply for full job details
Are you looking to play a vital part as a Facilities Coordinator in a fast-paced technology firm? This modern mid-sized beautiful technology firm seeks out an outstanding, service-driven, and focused immediately available Facilities Coordinator who is keen to work in a highly organisational and fast paced environment. This is a client-focused global firm with offices across Europe who are looking for you to be the go-to to person as the Facilities Coordinator. You will be an important part of this united team where you work together to achieve the smooth running of this firm. This is a role where no small job is too small of a job. They are looking for individuals who can prioritise, are highly organised and can stay calm under pressure. If you are a Facilities Coordinator ideally within alternative investments, asset management, private equity or professional services, then apply now! You will have the opportunity to enhance your skills in this fast moving investment firm. As a Facilities Coordinator, your duties will include, but not limited to: Developing and maintaining business relationships Providing excellent service to internal and external clients Ensuring the smooth running of the office Plan and organise events Processing invoices Preparing meeting rooms Building relationships with vendors Administration duties To be considered for this role you MUST 2 - 4 years or more of experience working as a coordinator in a corporate environment. This is a temp to perm , so you will have to be immediately available to start. If you are proactive, have excellent communication skills and are immediately available, then apply now!
Feb 01, 2024
Full time
Are you looking to play a vital part as a Facilities Coordinator in a fast-paced technology firm? This modern mid-sized beautiful technology firm seeks out an outstanding, service-driven, and focused immediately available Facilities Coordinator who is keen to work in a highly organisational and fast paced environment. This is a client-focused global firm with offices across Europe who are looking for you to be the go-to to person as the Facilities Coordinator. You will be an important part of this united team where you work together to achieve the smooth running of this firm. This is a role where no small job is too small of a job. They are looking for individuals who can prioritise, are highly organised and can stay calm under pressure. If you are a Facilities Coordinator ideally within alternative investments, asset management, private equity or professional services, then apply now! You will have the opportunity to enhance your skills in this fast moving investment firm. As a Facilities Coordinator, your duties will include, but not limited to: Developing and maintaining business relationships Providing excellent service to internal and external clients Ensuring the smooth running of the office Plan and organise events Processing invoices Preparing meeting rooms Building relationships with vendors Administration duties To be considered for this role you MUST 2 - 4 years or more of experience working as a coordinator in a corporate environment. This is a temp to perm , so you will have to be immediately available to start. If you are proactive, have excellent communication skills and are immediately available, then apply now!
Receptionist Location: Manchester Salary Starting at £21,255 per annum As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork. Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner. Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery. As our Receptionist, you will be responsible for: Driving visitor experience, providing a warm and friendly welcome. Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner. Ensuring there is sufficient meeting space for internal staff and external visitors. The maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts) Organiinge catering requirements for meetings as required. Ordering and maintaining an appropriate stock of stationery for the office. Preparing office communications and updating staff notice boards. As our receptionist, you will have: Previous front of house receptionist or host experience in a busy professional environment. Excellent organisation, time management and IT skills including MS Office. Experience of coordinating events, both internal and external, including logistics and coordination of the event. Relationship management with internal and external stakeholders Customer service experience The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. Ingeus, we've spent time listening to our employees to build our benefits package; 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance If you are someone who can provide a great service to our participants and wants to truly make a difference, apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Dec 18, 2022
Full time
Receptionist Location: Manchester Salary Starting at £21,255 per annum As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork. Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner. Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery. As our Receptionist, you will be responsible for: Driving visitor experience, providing a warm and friendly welcome. Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner. Ensuring there is sufficient meeting space for internal staff and external visitors. The maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts) Organiinge catering requirements for meetings as required. Ordering and maintaining an appropriate stock of stationery for the office. Preparing office communications and updating staff notice boards. As our receptionist, you will have: Previous front of house receptionist or host experience in a busy professional environment. Excellent organisation, time management and IT skills including MS Office. Experience of coordinating events, both internal and external, including logistics and coordination of the event. Relationship management with internal and external stakeholders Customer service experience The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. Ingeus, we've spent time listening to our employees to build our benefits package; 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance If you are someone who can provide a great service to our participants and wants to truly make a difference, apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Receptionist Location: Manchester Salary Starting at £21,255 per annum As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork. Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner. Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery. As our Receptionist, you will be responsible for: Driving visitor experience, providing a warm and friendly welcome. Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner. Ensuring there is sufficient meeting space for internal staff and external visitors. The maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts) Organiinge catering requirements for meetings as required. Ordering and maintaining an appropriate stock of stationery for the office. Preparing office communications and updating staff notice boards. As our receptionist, you will have: Previous front of house receptionist or host experience in a busy professional environment. Excellent organisation, time management and IT skills including MS Office. Experience of coordinating events, both internal and external, including logistics and coordination of the event. Relationship management with internal and external stakeholders Customer service experience The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. Ingeus, weve spent time listening to our employees to build our benefits package; 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance If you are someone who can provide a great service to our participants and wants to truly make a difference, apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Dec 18, 2022
Full time
Receptionist Location: Manchester Salary Starting at £21,255 per annum As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork. Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner. Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery. As our Receptionist, you will be responsible for: Driving visitor experience, providing a warm and friendly welcome. Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner. Ensuring there is sufficient meeting space for internal staff and external visitors. The maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts) Organiinge catering requirements for meetings as required. Ordering and maintaining an appropriate stock of stationery for the office. Preparing office communications and updating staff notice boards. As our receptionist, you will have: Previous front of house receptionist or host experience in a busy professional environment. Excellent organisation, time management and IT skills including MS Office. Experience of coordinating events, both internal and external, including logistics and coordination of the event. Relationship management with internal and external stakeholders Customer service experience The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. Ingeus, weve spent time listening to our employees to build our benefits package; 25 days annual leave plus bank holidays with the opportunity to salary trade extra EAP Support programme available 24/7 with access to 6 x counselling sessions Private Medical Insurance Eyecare vouchers with help to purchase new glasses Life assurance Online discount shopping via Perks at Work Cycle to Work scheme Season ticket loan Up to two days each year dedicated to Community Giving (Volunteering) Access to Salary Finance; financial education and advice The opportunity to buy extra perks such as, critical Illness Cover, dental insurance If you are someone who can provide a great service to our participants and wants to truly make a difference, apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Facilities Co-ordinator - Newcastle Upon Tyne - £28,720 plus Excellent Benefits package This is a fantastic opportunity to join one of the largest Facilities Management companies in the UK at one of their prestigious clients' sites based in Newcastle Upon Tyne. Salary: £28,720 plus excellent benefits package. Location: Newcastle Upon Tyne Hours of work: 8am - 5pm Monday to Friday Role Responsibilities: Understand scope of works/SLA and deliverables of service - with the ability to communicate these requirements. This will include all soft services, cleaning, catering, and maintenance. Understand the clients bespoke computerised maintenance management system and ability to monitor efficient control measures to ensure KPI's are achieved. To ensure the sub - contractor has planned and arranged sufficient manpower, material, and equipment. Monitoring of works - this will include safety audits, observation audits and sensory checks. Conduct periodic client reviews attend site reviews. Provide the interface between the sub - contractor and the client dealing with any issues, queries and ensure that full traceability of actions is recorded Liaise regular with site Facilities Team Provide a monthly report to demonstrate service deliverance/and KPI's, feedback and improvements. The successful candidate: Experience of managing helpdesk tasks and ensuring SLA achievement Experience managing the day-to-day soft services and overseeing & covering reception duties Experience carrying out administration duties including KPI Auditing, collating records of quotations and formulating minutes of meetings Previous experience with CAFM Systems and Asset Management database Experience maintaining stock levels Previous experience working with suppliers and subcontractors Experience working in a similar role within the Facilities Management industry. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 18, 2022
Full time
Facilities Co-ordinator - Newcastle Upon Tyne - £28,720 plus Excellent Benefits package This is a fantastic opportunity to join one of the largest Facilities Management companies in the UK at one of their prestigious clients' sites based in Newcastle Upon Tyne. Salary: £28,720 plus excellent benefits package. Location: Newcastle Upon Tyne Hours of work: 8am - 5pm Monday to Friday Role Responsibilities: Understand scope of works/SLA and deliverables of service - with the ability to communicate these requirements. This will include all soft services, cleaning, catering, and maintenance. Understand the clients bespoke computerised maintenance management system and ability to monitor efficient control measures to ensure KPI's are achieved. To ensure the sub - contractor has planned and arranged sufficient manpower, material, and equipment. Monitoring of works - this will include safety audits, observation audits and sensory checks. Conduct periodic client reviews attend site reviews. Provide the interface between the sub - contractor and the client dealing with any issues, queries and ensure that full traceability of actions is recorded Liaise regular with site Facilities Team Provide a monthly report to demonstrate service deliverance/and KPI's, feedback and improvements. The successful candidate: Experience of managing helpdesk tasks and ensuring SLA achievement Experience managing the day-to-day soft services and overseeing & covering reception duties Experience carrying out administration duties including KPI Auditing, collating records of quotations and formulating minutes of meetings Previous experience with CAFM Systems and Asset Management database Experience maintaining stock levels Previous experience working with suppliers and subcontractors Experience working in a similar role within the Facilities Management industry. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sales Coordinator - Verwood - Up to £26,000 DOE A Sales Coordinator is required for our client based in Verwood to assist the sales team. You will be responsible for inputting all orders into the systems and calling dormant accounts to see if they require a sales contact. Working hours for this role are Monday to Friday 8:30am to 5:30pm, which include 1 hour lunch + morning and afternoon breaks. Main responsibilities: Contact dormant sales accounts to see if they have business needs and if they would like a sales representative to contact them Input all sales orders onto the system, ensuring they are kept up to date and accurate Liaise with the sales team regarding sales accounts and leads Organise and prioritise workload and deal with tasks in a timely manner Assist with general administration duties around the office Skills & experience required: Previous experience within an administration role Excellent telephone manner Good communication skills both written and verbal Good team player Benefits: 20 days holiday + bank holidays with rising 1 day per year up to 25 days Private health insurance Hybrid working - 1 day working from home Pension Onsite and overflow parking Vending machines, Locker Facilities and Onsite Shower Regular extra-curricular team building events Christmas and Summer parties This role has the potential for progression into a full time Sales Executive role with training provided. If you are interested in the Sales Coordinator role and would like to apply, please send your CV to or alternatively, apply online. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
Dec 17, 2022
Full time
Sales Coordinator - Verwood - Up to £26,000 DOE A Sales Coordinator is required for our client based in Verwood to assist the sales team. You will be responsible for inputting all orders into the systems and calling dormant accounts to see if they require a sales contact. Working hours for this role are Monday to Friday 8:30am to 5:30pm, which include 1 hour lunch + morning and afternoon breaks. Main responsibilities: Contact dormant sales accounts to see if they have business needs and if they would like a sales representative to contact them Input all sales orders onto the system, ensuring they are kept up to date and accurate Liaise with the sales team regarding sales accounts and leads Organise and prioritise workload and deal with tasks in a timely manner Assist with general administration duties around the office Skills & experience required: Previous experience within an administration role Excellent telephone manner Good communication skills both written and verbal Good team player Benefits: 20 days holiday + bank holidays with rising 1 day per year up to 25 days Private health insurance Hybrid working - 1 day working from home Pension Onsite and overflow parking Vending machines, Locker Facilities and Onsite Shower Regular extra-curricular team building events Christmas and Summer parties This role has the potential for progression into a full time Sales Executive role with training provided. If you are interested in the Sales Coordinator role and would like to apply, please send your CV to or alternatively, apply online. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
