7 jobs found

Facility Manager page is loaded Facility Managerlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RThe Facility Manager is accountable for coordinating all Packaged Gas business operations at our Stratford facility to ensure the timely and cost-effective distribution of packaged gases to internal and external customers.Based at our Stratford site, as Facility Manager you will have end-to- end accountability for the facility, including supply chain, site/ plant maintenance, local stock control and transport operations, as well as staff management.Your responsibilities will include: Supply Chain & Scheduling Management: Direct the Scheduling, Supply Chain, Materials, and Shipping teams to manage and drive continuous improvement in distribution scheduling, workflow planning (including production), and cylinder stock management. Drive a strong site safety culture that aligns with Air Liquide's number one priority. Build strong customer relationships through thoughtful communication, providing an excellent service, ensuring customer satisfaction, and resolving issues promptly. Monitor distribution status to ensure timely delivery, identify and manage bottlenecks/capacity issues, and evaluate/recommend improvements to delivery areas. Work with the Road Safety team to ensure driver and vehicle compliance, in accordance with ANNEX A. Oversee and mentor the Site Supervisor to ensure their ongoing development and high proficiency, while also managing on-site HR topics with support from the dedicated HR department. Populate accurate daily and monthly reports to capture and collate operational Key Performance Indicators (KPIs). The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others.We also look for: Demonstrated experience in leading and coaching others. 3-5 years experience in distribution planning and order scheduling. A great team ethic, with excellent interpersonal skills and high emotional intelligence. Experience working with SAP is highly beneficial. Experience working within an ISO quality plan and an understanding of Lean manufacturing principles is preferred but not essential. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this

Regional Build Manager - £47,000 - £52,000 per annum (depending on experience) + company vehicle + bonus + benefits Location: Surrey area (CR, GU, KT) The role: We are seeking a proactive and hands on Regional Build Manager (RBM) at Stiltz Homelifts to lead and oversee preliminary building works required for our Homelift installations. As Regional Build Manager (RBM) Southern region, you will work in close partnership with the Build Compliance Manager (BCM) ensuring all structural modifications meet quality, safety, and efficiency standards. With your strong technical expertise, you'll provide real time troubleshooting and dedicate significant time to mentoring teams, providing practical guidance, and supporting the smooth execution of day to day operations. What you'll do: The role of Regional Build Manager (RBM) is ideal for someone who enjoys being present on site, coaching others and helping teams perform at their best, and delivering extraordinary customer service. With strong collaboration and communication skills, you'll be supported by the Build Compliance Manager (BCM) who will monitor and manage trends, compliance and project data. You're responsibilities will also include: Leading Preliminary Building Works - Plan, coordinate, and oversee all early stage construction activities, including structural adjustments and required building modifications. Data-Driven Collaboration - Work closely with the Build Compliance Manager to turn insights and exception reporting into smarter decisions that boost workflow efficiency and team performance. On Site Mentorship & Technical Support - Provide on site coaching to builders/carpenters, ensuring highest standards of health and safety, delivering quality work in line with survey recommendations, and supporting ongoing skills development. Build Cost Accountability - Take ownership of regional Profit & Loss and job cost performance - driving commercial efficiency, monitoring profitability, and influencing supply chain decisions to maximise value. Practical Problem Solving - Respond quickly to on site challenges with solutions that keep work to specification, minimise delays, and maintain build quality. Team Leadership & Performance Management - Oversee daily workflow, set clear expectations, track performance, and support career growth through regular check ins and reviews. Resource & Equipment Readiness - Conduct technical survey checks and manage ordering of plant, machinery, and specialist materials to ensure each project has what it needs, when it needs it. Here's what we offer: Attractive salary range c. £47,000 - £52,000 per annum (depending upon experience) Company vehicle + fuel card + phone + laptop 25 days holiday + 8 statutory holidays + 1 extra day off for your birthday! Life assurance + critical illness cover Pension scheme Company bonus scheme Enhanced Cash Health Scheme Wellbeing Program Employee Referral Scheme Cycle to Work Scheme Fully supported induction and on going training/development What you'll need: Excellent leadership and man management skills to motivate and develop on site teams. Proven technical knowledge in structural modifications. Demonstrable hands on mentorship experience working within a build / construction environment. Project efficiency and compliance awareness. Time served background in Carpentry or Joinery, or NVQ / City & Guilds (or equivalent) in Carpentry / Joinery Supervisory qualification, such as NVQ Level 3 in Site Supervision or an equivalent recognised construction related qualification OR SMSTS (Site Management Safety Training Scheme) Ideally, you will be based in the Surrey area (Croydon, Guilford, Kingston Upon Thames). This is a regional field based role, travel across the region and stay aways will be required. About Us: Stiltz Homelifts is revolutionising home accessibility, empowering people to live life to their fullest in their own homes. We design, manufacture, and install our industry leading Stiltz Homelifts, restoring independence and bringing back the joy of mobility. This is a unique opportunity to join an ambitious, growing and award winning business that prioritises innovation, customer service excellence and its people. We're not just offering a Regional Build Manager role, it's a chance to join our mission and make a real difference in people's lives! Apply Now! This role would suit an experienced Construction Manager or Construction Contracts Manager or Build Manager or Site Project Manager or Site Manager No agencies please. We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL. We do not accept unsolicited agency CVs sent to the recruitment team or directly to the hiring manager and will not be responsible for any fees related to unsolicited CVs.

Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Delivery Manager is responsible for overseeing the effective, compliant and timely delivery of maintenance activities-aligned with SFG20 standards-as well as response works that adhere to statutory legislation and mandatory MoD requirements. This includes ensuring all operations comply with relevant Health, Safety and Environmental policies. They monitor Supply Chain work teams to verify that appropriately qualified and experienced operatives are assigned to tasks and that these teams have the correct vehicles, equipment and competencies to complete their duties safely and effectively. Service delivery, value for money, quality and safe working practices are continually reviewed to ensure operational performance indicators consistently met. A key part of the role involves reviewing Risk Assessments and Method Statements, ensuring they meet the required standard and, where necessary, assuming the responsibilities of Method Statement Coordinator to maintain a consistent approach across the site. The Delivery Manager ensures that all tasks are correctly recorded in the CAFM system, including work in progress, inspection records and completed documentation. They also review site risk registers, follow established maintenance and management processes, and elevate equipment and system defects when required. They play a vital role in ensuring compliance with JSP 375 by supporting and monitoring safe systems of work, working closely with the Mobile Authorised Persons team and, when required, delivering requirements associated with Working at Height or Confined Spaces. They ensure compliance with both the Asbestos Management Plan and the Legionella Management Plan and may assume duties as the Responsible Person or deputy for either area. Additionally, the Delivery Manager is responsible for full project management under CDM for a range of M&E and B&CE tasks-from project inception through to completion-carrying full commercial and financial responsibility. In terms of people responsibilities, the Delivery Manager supports management in delivering optimal solutions to customer requirements and often acts as the single point of contact to resolve end user issues. They build strong working relationships with the Defence Infrastructure Organisation (DIO) and end users to proactively support estate activities, while also providing professional and technical advice. They assist end users in the development of new work requirements and the preparation of formal Additional Works project submissions. The Delivery Manager provides timely support in resolving complaints, assists the Helpdesk with technical enquiries and ensures teams are supervised, assessed and coached to perform to agreed service levels. They coordinate daily activities across the site team, monitor safe working practices, support Skilled Persons and reinforce adherence to JSP 375. A strong safety culture is promoted at all times, encouraging accountability, continuous improvement and high performance. Commercially, the Delivery Manager manages cost and stakeholder expectations through clear communication and sound commercial judgement to ensure value for money. They work collaboratively with all stakeholders to mitigate contract risk and contribute to forward maintenance planning across multiple establishments. Their leadership ensures that operations are delivered efficiently and economically, supporting VIVO's commitment to running a profitable and effective business. Behaviourally, the Delivery Manager uses well developed communication skills to influence both internal and external stakeholders. They lead by example, demonstrate the company's values and motivate the site team through effective direction, clear delegation and informed decision making. They aim for excellence in both personal and team objectives, making timely decisions rooted in technical knowledge and practical experience. Strong relationships are built with local MoD personnel and end users to ensure outstanding contract delivery, while collaborative relationships within VIVO are also strengthened. The Delivery Manager consistently focuses on achieving high standards in a dynamic environment and remains committed to delivering high quality results. Technically, they plan resources effectively, monitor progress against objectives and ensure milestones and targets are met. They use technology to analyse data, maintain accurate records and identify issues within their remit. Their work remains fully aligned to VIVO processes, and they actively share best practices. They manage cost and value for money through technical insight and experience and take full responsibility for implementing Health & Safety processes on site. Their understanding of construction and property maintenance processes supports strong compliance and enables the delivery of consistent, reliable results. What You'll Bring The successful Delivery Manager holds an ONC or equivalent qualification and is either working towards an HNC or already possesses an HNC-or an equivalent qualification-in Building or Civil Engineering, Electrical or Mechanical Engineering, or a related discipline. We can accept candidates that are qualified by experience, with a strong background in hard services facilities management, with supervisory experience and the ability to manage KPIs and produce productivity reports. They also hold, or are willing to work towards, a management level Health & Safety or Environmental qualification such as SMSTS or IOSH. While not essential, ongoing Continuing Professional Development is considered desirable. Strong IT skills, including proficiency in Word, Excel and related software, are required to ensure effective data management and communication. This role will require SC Clearance as a condition of employment. What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Facility Manager page is loaded Facility Managerlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RThe Facility Manager is accountable for coordinating all Packaged Gas business operations at our Stratford facility to ensure the timely and cost-effective distribution of packaged gases to internal and external customers.Based at our Stratford site, as Facility Manager you will have end-to- end accountability for the facility, including supply chain, site/ plant maintenance, local stock control and transport operations, as well as staff management.Your responsibilities will include: Supply Chain & Scheduling Management: Direct the Scheduling, Supply Chain, Materials, and Shipping teams to manage and drive continuous improvement in distribution scheduling, workflow planning (including production), and cylinder stock management. Drive a strong site safety culture that aligns with Air Liquide's number one priority. Build strong customer relationships through thoughtful communication, providing an excellent service, ensuring customer satisfaction, and resolving issues promptly. Monitor distribution status to ensure timely delivery, identify and manage bottlenecks/capacity issues, and evaluate/recommend improvements to delivery areas. Work with the Road Safety team to ensure driver and vehicle compliance, in accordance with ANNEX A. Oversee and mentor the Site Supervisor to ensure their ongoing development and high proficiency, while also managing on-site HR topics with support from the dedicated HR department. Populate accurate daily and monthly reports to capture and collate operational Key Performance Indicators (KPIs). The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others.We also look for: Demonstrated experience in leading and coaching others. 3-5 years experience in distribution planning and order scheduling. A great team ethic, with excellent interpersonal skills and high emotional intelligence. Experience working with SAP is highly beneficial. Experience working within an ISO quality plan and an understanding of Lean manufacturing principles is preferred but not essential. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this

Facility Manager page is loaded Facility Managerlocations: United Kingdom, LONDONtime type: Full timeposted on: Posted Todayjob requisition id: RThe Facility Manager is accountable for coordinating all Packaged Gas business operations at our Stratford facility to ensure the timely and cost-effective distribution of packaged gases to internal and external customers.Based at our Stratford site, as Facility Manager you will have end-to- end accountability for the facility, including supply chain, site/ plant maintenance, local stock control and transport operations, as well as staff management.Your responsibilities will include: Supply Chain & Scheduling Management: Direct the Scheduling, Supply Chain, Materials, and Shipping teams to manage and drive continuous improvement in distribution scheduling, workflow planning (including production), and cylinder stock management. Drive a strong site safety culture that aligns with Air Liquide's number one priority. Build strong customer relationships through thoughtful communication, providing an excellent service, ensuring customer satisfaction, and resolving issues promptly. Monitor distribution status to ensure timely delivery, identify and manage bottlenecks/capacity issues, and evaluate/recommend improvements to delivery areas. Work with the Road Safety team to ensure driver and vehicle compliance, in accordance with ANNEX A. Oversee and mentor the Site Supervisor to ensure their ongoing development and high proficiency, while also managing on-site HR topics with support from the dedicated HR department. Populate accurate daily and monthly reports to capture and collate operational Key Performance Indicators (KPIs). The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others.We also look for: Demonstrated experience in leading and coaching others. 3-5 years experience in distribution planning and order scheduling. A great team ethic, with excellent interpersonal skills and high emotional intelligence. Experience working with SAP is highly beneficial. Experience working within an ISO quality plan and an understanding of Lean manufacturing principles is preferred but not essential. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be ! We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this

Customer Support, Leadership, Operations Up to £31,000 + Benefits About the job Job Title: Customer Service Lead Location: UK (Office-Based) Contract Type: Full-time, Permanent Salary: Up to £31,000 + Benefits About the Role We are supporting a leading European organisation within the reusable packaging and fresh supply chain industry in their search for a Customer Service Lead. The company operates across 25 countries and continues to expand within the UK market, supplying reusable trays and logistics solutions to producers, retailers, processors, and transportation partners. In this role, you will be responsible for leading the Customer Service Team, ensuring all processes run efficiently, accurately, and in line with company standards. You will oversee team performance, training, development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands on role in day to day customer service activities. This position is ideal for an experienced Customer Service professional with strong leadership skills and a background in administration, operations, or supply chain environments. Key Responsibilities Lead and support the Customer Service Team on a day-to-day basis. Plan team workloads and resources to ensure all tasks and small projects are completed. Coordinate cover for holidays and absences. Act as the first escalation point for complex queries or complaints. Monitor, follow up, and report on departmental KPIs and SLAs. Lead departmental projects and continuous improvement initiatives. Train, coach, and develop team members, maintaining accurate training records. Support the documentation of processes, procedures, and internal instructions. Customer Service Operations Act as a main point of contact for customers via phone and email. Handle and resolve customer complaints, ensuring accurate follow up and recording. Support customer onboarding and account creation in SAP, including credit checks, document signing, and training. Manage customer accounts and permissions within SAP, ensuring correct pricing and configuration. Process blocked orders, reviewing orders daily and communicating with customers regarding pending payments/credits. Complete supplier-to-retailer transactions accurately and on time. Investigate and resolve transaction disputes and account issues, including invoicing and order discrepancies. Complete administrative tasks to support customers and internal teams. Carry out general office management duties as required. Reporting & Analysis Summarise and report on customer complaints and activities. Create and maintain departmental reports and documentation using Excel. Maintain and update all Excel-based tools used within Customer Service. Analyse data to support complex customer queries and internal reporting needs. Key Skills and Experience Strong verbal and written communication skills. Proficient in Microsoft Office with advanced Excel skills. Minimum 2 years' leadership/supervisory experience. Minimum 2 years' customer service or administrative experience. Logistics or supply chain experience (desirable). Strong leadership and team management ability. Able to perform under pressure and manage conflicting priorities. Customer focused with a proactive approach. Analytical mindset with strong attention to detail. What Our Client Offers Monday-Friday, 08:30-17:00 (bank holiday working required). 25 days holiday + birthday off. Private medical insurance. Employee discounts programme. Employee Assistance Programme (EAP) offering mental health, financial, and legal support. Apply for role Interest in this role. Please complete your details below and upload CV: I consent to the collection and processing of my personal data, including my CV, and agree to the privacy policy. Interested? If you're ready for change, eager for growth, or inspired by this role, then tap 'Apply Now'.