Lyst offers a unique opportunity to work on a premium shopping platform, which is both a trusted partner to the world's leading fashion brands and a global consumer-facing product. Over 150 million people use the Lyst app and website each year to shop an assortment of 8 million items via a highly personalised experience. Lyst is a scale-up environment, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. Our goal is to be the category leading destination which every fashion shopper uses to decide what to buy. Data and technology sit at the heart of everything we do, and we firmly believe that we can only meet our goals by prioritising our team and culture. We give our people the freedom to drive impact and shape the future of our company, within a diverse, inclusive and high-trust environment. We don't rely on prescriptive rules, policies and procedures to drive results. We trust the judgement and ownership of our team, and prioritise learning and career development, knowing that our success is only possible thanks to our people. Lyst was founded in London in 2010, and has raised over $160m from leading investors including Accel, Balderton, Draper Esprit, Fidelity International, and LVMH. The Role We are seeking a highly motivated Lead Talent Acquisition Manager to join our exceptional People Operations team. As an Individual Contributor, you will be responsible for all hiring needs and will manage the execution of the Talent Acquisition strategy, ensuring we recruit top talent to deliver on our Company strategy. You will demonstrate excellence as a recruitment expert who is comfortable working independently and can successfully hire across all disciplines and seniority levels. You will be working in a fast-paced, target-driven environment where you will have the opportunity to make a significant impact. This is a 12-month FTC maternity cover for our Senior Director - Talent Acquisition. You will initially report to our SVP Programme Management for 6 months, while our SVP People Operations is on maternity leave. What is important to know We're obsessed with offering an impeccable candidate experience for every process We care about collecting accurate talent metrics to make decisions and inform plans We have a fantastic and highly collaborative relationship with the wider People Team We believe passionately in contributing to an inclusive and positive environment We communicate with a high EQ and are a trusted partner within our business We are humble, adaptable and approach hiring with a pragmatic attitude We are able to pivot our focus between hiring needs and value-add projects Responsibilities You are accountable for operational delivery and can lead on value add activities Be responsible for delivering on full life cycle recruitment for tech and non-tech roles Be an ambassador for impeccable candidate experience when hiring for our team Coach our team on complex hiring issues with a solution-driven approach Complex stakeholder management - defining and consulting on talent strategy Work with C-Suite team to maintain a solid headcount management process Prepare monthly data reports using metrics to highlight success and set targets Champion and promote our Employee Value Proposition to ensure we hire top talent Be a member of our D&I committee and offer insights from a talent perspective Qualifications You will be a proven talent lead with a mix of agency and in-house experience Significant experience of independent 'hands-on' hiring and exceeding hiring targets Ability to work with a high autonomy with strong individual delivery and focus Experience working in a fast-paced, high-volume and impact focussed environment Belief that hiring is process-driven and that adherence to good practise is a must Awareness that a resilient and a positive attitude is important when hiring Ability to maintain strong relationships with hiring teams across different disciplines You are excited by the prospect of working closely with our senior leadership team Strong market knowledge and can offer credible insights into the tech hiring market Experience of working in a technology scale-up environment would be great Our Ways of Working We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in-person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home. Benefits Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: We're big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more. We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Jan 13, 2025
Full time
Lyst offers a unique opportunity to work on a premium shopping platform, which is both a trusted partner to the world's leading fashion brands and a global consumer-facing product. Over 150 million people use the Lyst app and website each year to shop an assortment of 8 million items via a highly personalised experience. Lyst is a scale-up environment, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. Our goal is to be the category leading destination which every fashion shopper uses to decide what to buy. Data and technology sit at the heart of everything we do, and we firmly believe that we can only meet our goals by prioritising our team and culture. We give our people the freedom to drive impact and shape the future of our company, within a diverse, inclusive and high-trust environment. We don't rely on prescriptive rules, policies and procedures to drive results. We trust the judgement and ownership of our team, and prioritise learning and career development, knowing that our success is only possible thanks to our people. Lyst was founded in London in 2010, and has raised over $160m from leading investors including Accel, Balderton, Draper Esprit, Fidelity International, and LVMH. The Role We are seeking a highly motivated Lead Talent Acquisition Manager to join our exceptional People Operations team. As an Individual Contributor, you will be responsible for all hiring needs and will manage the execution of the Talent Acquisition strategy, ensuring we recruit top talent to deliver on our Company strategy. You will demonstrate excellence as a recruitment expert who is comfortable working independently and can successfully hire across all disciplines and seniority levels. You will be working in a fast-paced, target-driven environment where you will have the opportunity to make a significant impact. This is a 12-month FTC maternity cover for our Senior Director - Talent Acquisition. You will initially report to our SVP Programme Management for 6 months, while our SVP People Operations is on maternity leave. What is important to know We're obsessed with offering an impeccable candidate experience for every process We care about collecting accurate talent metrics to make decisions and inform plans We have a fantastic and highly collaborative relationship with the wider People Team We believe passionately in contributing to an inclusive and positive environment We communicate with a high EQ and are a trusted partner within our business We are humble, adaptable and approach hiring with a pragmatic attitude We are able to pivot our focus between hiring needs and value-add projects Responsibilities You are accountable for operational delivery and can lead on value add activities Be responsible for delivering on full life cycle recruitment for tech and non-tech roles Be an ambassador for impeccable candidate experience when hiring for our team Coach our team on complex hiring issues with a solution-driven approach Complex stakeholder management - defining and consulting on talent strategy Work with C-Suite team to maintain a solid headcount management process Prepare monthly data reports using metrics to highlight success and set targets Champion and promote our Employee Value Proposition to ensure we hire top talent Be a member of our D&I committee and offer insights from a talent perspective Qualifications You will be a proven talent lead with a mix of agency and in-house experience Significant experience of independent 'hands-on' hiring and exceeding hiring targets Ability to work with a high autonomy with strong individual delivery and focus Experience working in a fast-paced, high-volume and impact focussed environment Belief that hiring is process-driven and that adherence to good practise is a must Awareness that a resilient and a positive attitude is important when hiring Ability to maintain strong relationships with hiring teams across different disciplines You are excited by the prospect of working closely with our senior leadership team Strong market knowledge and can offer credible insights into the tech hiring market Experience of working in a technology scale-up environment would be great Our Ways of Working We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in-person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home. Benefits Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: We're big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more. We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Role OVO-View Location: Hub based! Bristol, London or Glasgow But you have the flexibility to work wherever suits you best Team: Zero Carbon Living Salary banding: £59,690 - £70,000 Experience: Experienced Working pattern: Full-Time / Fixed Term Contract (Maternity Cover) Reporting to: Scott Duncan - Head of Solar & Storage Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Exciting, empowering, fulfilling Top 3 qualities for this role: Commercially astute, entrepreneurial, dynamic In the words of the team, you should leave your current role for this one because . "I love working in ZCL, I get to work with cool tech and nice people in a place where we make a real difference to customers and the planet " Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We are a team of world changers. We're the team that will make a huge difference to customers and to the planet by rolling out affordable & renewable tech at scale. This role in a nutshell: Reporting to the Head of Solar and Storage the Senior Commercial manager will help OVO to build and scale the Solar and Storage business. This role offers the opportunity to help craft the 5-year business plan by being responsible for the commercials, playing a key role in the project management and leading on all partnership opportunities. Your key outcomes will be: As we grow our ZCL team and increase our efforts to decarbonise homes and transport for our 5 million customers', we need a specialist with a breadth of knowledge across Renewable Energy and associated technologies. Specifically, the successful candidate would: Building and maintaining the Solar and Storage budget for ZCL, in collaboration with the finance team and leadership. Being responsible for the economics of existing and new propositions, leading workstreams with the product teams to drive stable profitability. Contributing ideas and commercial awareness to the product development and prioritisation process for renewable energy tech. Taking ownership for leading and developing relationships with existing and new partners in the renewable space. Work closely with the project management team to bring products to market. Work closely with the product and tech team on all customer journey designs and product builds. Evaluate the risks, challenges and opportunities, making recommendations on future direction. Develop and support creation of our end-to-end renewable energy GTM strategy, then either own those processes or handover to the relevant teams. Contribute to policy asks, project bids, partnership development. Engaging with the public affairs team and staying abreast of relevant policy consultations and decisions, to help ZCL adapt to the policy environment in which it operates. Support strategic & commercial evaluation of various products and innovation projects. Weekly performance reporting. Representing OVO at external events. Within your first 3 months month you'll: Be comfortable explaining all OVO has to offer (incl our mission and benefits) Be known in your business area and by key collaborators as the recruiter for the job Be familiar with OVO's hiring processes, our ATS and our other systems Expanded some of the regions where we have contractor resource Improved our procurement/onboarding experience Worked with the sales team to improve sales conversion rates Launched consumer finance in partnership with payments Systems : Zoho CRM, Midsummer and Easy PV You'll be a successful Senior Commercial manager - Solar and Storage here at OVO if you Can manage P&L modeling Have experience in solar PV Can operate in a high growth environment Can execute commercial outcomes Let's talk about what's in it for you We'll pay you between £59,690 - £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
Feb 01, 2024
Contractor
Role OVO-View Location: Hub based! Bristol, London or Glasgow But you have the flexibility to work wherever suits you best Team: Zero Carbon Living Salary banding: £59,690 - £70,000 Experience: Experienced Working pattern: Full-Time / Fixed Term Contract (Maternity Cover) Reporting to: Scott Duncan - Head of Solar & Storage Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Exciting, empowering, fulfilling Top 3 qualities for this role: Commercially astute, entrepreneurial, dynamic In the words of the team, you should leave your current role for this one because . "I love working in ZCL, I get to work with cool tech and nice people in a place where we make a real difference to customers and the planet " Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We are a team of world changers. We're the team that will make a huge difference to customers and to the planet by rolling out affordable & renewable tech at scale. This role in a nutshell: Reporting to the Head of Solar and Storage the Senior Commercial manager will help OVO to build and scale the Solar and Storage business. This role offers the opportunity to help craft the 5-year business plan by being responsible for the commercials, playing a key role in the project management and leading on all partnership opportunities. Your key outcomes will be: As we grow our ZCL team and increase our efforts to decarbonise homes and transport for our 5 million customers', we need a specialist with a breadth of knowledge across Renewable Energy and associated technologies. Specifically, the successful candidate would: Building and maintaining the Solar and Storage budget for ZCL, in collaboration with the finance team and leadership. Being responsible for the economics of existing and new propositions, leading workstreams with the product teams to drive stable profitability. Contributing ideas and commercial awareness to the product development and prioritisation process for renewable energy tech. Taking ownership for leading and developing relationships with existing and new partners in the renewable space. Work closely with the project management team to bring products to market. Work closely with the product and tech team on all customer journey designs and product builds. Evaluate the risks, challenges and opportunities, making recommendations on future direction. Develop and support creation of our end-to-end renewable energy GTM strategy, then either own those processes or handover to the relevant teams. Contribute to policy asks, project bids, partnership development. Engaging with the public affairs team and staying abreast of relevant policy consultations and decisions, to help ZCL adapt to the policy environment in which it operates. Support strategic & commercial evaluation of various products and innovation projects. Weekly performance reporting. Representing OVO at external events. Within your first 3 months month you'll: Be comfortable explaining all OVO has to offer (incl our mission and benefits) Be known in your business area and by key collaborators as the recruiter for the job Be familiar with OVO's hiring processes, our ATS and our other systems Expanded some of the regions where we have contractor resource Improved our procurement/onboarding experience Worked with the sales team to improve sales conversion rates Launched consumer finance in partnership with payments Systems : Zoho CRM, Midsummer and Easy PV You'll be a successful Senior Commercial manager - Solar and Storage here at OVO if you Can manage P&L modeling Have experience in solar PV Can operate in a high growth environment Can execute commercial outcomes Let's talk about what's in it for you We'll pay you between £59,690 - £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
Job Purpose BBC Studios portfolio of franchise and genre brands exist to extend the enjoyment of global audiences' favourite programmes and includes the longest running sci-fi TV show in the world. These include Doctor Who; the world-renowned entertainment format Dancing With The Stars which has over 50 international versions; the most successful motoring entertainment show in the world Top Gear, which has been sold to over 220 territories; and the leading factual umbrella brand BBC Earth, which amplifies landmark natural history titles such as Planet Earth III, and Frozen Planet II as well as overseeing live events, digital activity and giant screen experiences associated with the brand. We are looking for an experienced Senior Lead Creative to join the team. The successful candidate will be responsible for conceptualising, creating and delivering world class campaigns across multiple platforms, including on air, print and digital. They will have experience of creating 360 campaigns and a passion for ideas and execution. You'll work across Global Campaigns, Franchise Brands and Experiential production and will contribute towards and create world class 360 campaigns. Where required the Senior Lead Creative will work with their counterparts within the team to produce creative materials leading up to the key sales events, and will have experience of using Premier or a similar editing tool. Key Responsibilities and Accountabilities Contribute and devise global creative campaigns from creative response, scripting, to editing, ensuring that the creative idea will work across a variety of media - on air, digital, print, experiential and trade. Use strong copywriting skills to generate copy, ideas and concepts that best meet the brief and ensure output is highly targeted and respects brand values. Pitch ideas using scripts, treatments, storyboards and other related material. Retain high creative and production standards in all campaigns while respecting brand values and delivering on time & on budget. Ensure delivery of the most innovative creative using the best and most effective production techniques for a given project whether specially shot, animated or clip based, using strong visual imagery, design, audio design, music, sync and voice over. Work effectively with the design team to produce high quality graphic design material for campaigns. Ensure all spots are editorially accurate and in accordance with brand guidelines, as well as in technical compliance for play out. Knowledge, Skills, Training & Experience Strong experience using Premier Pro and the Adobe creative suite Have experience working within a Integrated creative team Broadcasting industry experience is preferable Experience partnering with senior stakeholders. An integrated creative will have had experience of bringing a creative concept to life in the most creative of ways, utilising their market knowledge Creative flare to break the mould and take the audience on a journey. You will have an instinctive perspective of how ideas travel across platforms and an enthusiasm for the digital environment. You'll be accomplished at devising clear concepts that work across a variety of platforms including on air, print, digital and experiential, with a distinct flair for copy writing. Possessing excellent written and verbal communication skills to pitch ideas clearly and to brief, you'll be hungry to create outstanding work. Being self-sufficient, you'll be confident working in a fast paced, deadline-sensitive environment and be adaptable to change. Contract Information Length of Contract : 9 months FTC Location: London - Television Centre Working Pattern: Hybrid Working (Home-based plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. Working at BBC Studios We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Feb 01, 2024
Contractor
Job Purpose BBC Studios portfolio of franchise and genre brands exist to extend the enjoyment of global audiences' favourite programmes and includes the longest running sci-fi TV show in the world. These include Doctor Who; the world-renowned entertainment format Dancing With The Stars which has over 50 international versions; the most successful motoring entertainment show in the world Top Gear, which has been sold to over 220 territories; and the leading factual umbrella brand BBC Earth, which amplifies landmark natural history titles such as Planet Earth III, and Frozen Planet II as well as overseeing live events, digital activity and giant screen experiences associated with the brand. We are looking for an experienced Senior Lead Creative to join the team. The successful candidate will be responsible for conceptualising, creating and delivering world class campaigns across multiple platforms, including on air, print and digital. They will have experience of creating 360 campaigns and a passion for ideas and execution. You'll work across Global Campaigns, Franchise Brands and Experiential production and will contribute towards and create world class 360 campaigns. Where required the Senior Lead Creative will work with their counterparts within the team to produce creative materials leading up to the key sales events, and will have experience of using Premier or a similar editing tool. Key Responsibilities and Accountabilities Contribute and devise global creative campaigns from creative response, scripting, to editing, ensuring that the creative idea will work across a variety of media - on air, digital, print, experiential and trade. Use strong copywriting skills to generate copy, ideas and concepts that best meet the brief and ensure output is highly targeted and respects brand values. Pitch ideas using scripts, treatments, storyboards and other related material. Retain high creative and production standards in all campaigns while respecting brand values and delivering on time & on budget. Ensure delivery of the most innovative creative using the best and most effective production techniques for a given project whether specially shot, animated or clip based, using strong visual imagery, design, audio design, music, sync and voice over. Work effectively with the design team to produce high quality graphic design material for campaigns. Ensure all spots are editorially accurate and in accordance with brand guidelines, as well as in technical compliance for play out. Knowledge, Skills, Training & Experience Strong experience using Premier Pro and the Adobe creative suite Have experience working within a Integrated creative team Broadcasting industry experience is preferable Experience partnering with senior stakeholders. An integrated creative will have had experience of bringing a creative concept to life in the most creative of ways, utilising their market knowledge Creative flare to break the mould and take the audience on a journey. You will have an instinctive perspective of how ideas travel across platforms and an enthusiasm for the digital environment. You'll be accomplished at devising clear concepts that work across a variety of platforms including on air, print, digital and experiential, with a distinct flair for copy writing. Possessing excellent written and verbal communication skills to pitch ideas clearly and to brief, you'll be hungry to create outstanding work. Being self-sufficient, you'll be confident working in a fast paced, deadline-sensitive environment and be adaptable to change. Contract Information Length of Contract : 9 months FTC Location: London - Television Centre Working Pattern: Hybrid Working (Home-based plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. Working at BBC Studios We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
EXTEND ROLE This role is advertised as part of our BBC Extend programme for disabled people, EX2324 To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You're broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis. We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our Extend programme, please contact the BBC Extend team via the shared mailbox. The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workplace that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place. If you'd like more information on BBC Extend, please visit the BBC Extend webpage. Job Details Band: A Contract type: 3 Month FTC / Attachment Location: Salford, Media City, Bridge House We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Job Introduction The BBC's operating environment is changing, with digital technology and mobile working leading this transformation. BBC North is a major vehicle for this innovative change and aspires to be one of the most efficient, effective and sustainable parts of the BBC. Core to these changes at MediaCityUK is the best use and effective management of our technology and physical spaces. Our IT and accommodation services are delivered through a network of central support teams. The IT & Accommodation Assistants (ITAAs) play a key role within this network, providing admin and organisational support to the IT & Accommodation Manager, helping with audits, desktop IT support and reporting duties. They also have strong relationships with the Technology Division and other BBC and third party support teams. Main Responsibilities The ITAA supports the IT & Accommodation Manager, acting as a secondary authoriser for all IT Asset requests, assessing and approving where appropriate based on BBC technology and IT Policies. As an ITAA you will work with Production, advising on IT requirements as well as the issuing, management, and retrieval of assets (such as mobile phones, laptops and other mobile devices) for those joining or leaving the department. You'll also work closely with Atos ensuring all orders are placed and tracked through to billing and ensure pool assets have appropriate system updates and are ready for use. You'll be expected to assist with basic IT assistance to staff onsite and be a point of contract for any stolen or lost IT assets. You'll also support in matters of office management such as team moves (cutting keys, moving kit) and facilitate the allocation of storage for teams where required. Overall, you'll be expected to build and maintain excellent relationships within the department and with other BBC and 3rd party support teams, as well as working closely with the ITAM, to provide effective support to the Children's & Education department. Are you the right candidate? The ideal candidate will have a technical background and previous experience within IT support, or as an office or events IT Co-ordinator. It would be advantageous for the individual to have previous experience in a Production environment, or understand the fast-paced nature of Production and the needs of a project/production based business. You'll have excellent team-working skills and be able to effectively communicate with a wide range of individuals, both internal and external. You'll be used to working in a fast-paced environment and be able to prioritise effectively to meet tight deadlines and operate in a rapidly changing environment. A working knowledge of standard Microsoft Office applications including Microsoft Excel is essential. Experience using SAP is highly desirable. Any knowledge of the types of services being delivered by Atos under a Technology Framework Contract would be highly advantageous, as well as a working knowledge of business and administrative policies and procedures. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
Feb 01, 2024
Contractor
EXTEND ROLE This role is advertised as part of our BBC Extend programme for disabled people, EX2324 To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You're broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis. We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our Extend programme, please contact the BBC Extend team via the shared mailbox. The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workplace that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place. If you'd like more information on BBC Extend, please visit the BBC Extend webpage. Job Details Band: A Contract type: 3 Month FTC / Attachment Location: Salford, Media City, Bridge House We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Job Introduction The BBC's operating environment is changing, with digital technology and mobile working leading this transformation. BBC North is a major vehicle for this innovative change and aspires to be one of the most efficient, effective and sustainable parts of the BBC. Core to these changes at MediaCityUK is the best use and effective management of our technology and physical spaces. Our IT and accommodation services are delivered through a network of central support teams. The IT & Accommodation Assistants (ITAAs) play a key role within this network, providing admin and organisational support to the IT & Accommodation Manager, helping with audits, desktop IT support and reporting duties. They also have strong relationships with the Technology Division and other BBC and third party support teams. Main Responsibilities The ITAA supports the IT & Accommodation Manager, acting as a secondary authoriser for all IT Asset requests, assessing and approving where appropriate based on BBC technology and IT Policies. As an ITAA you will work with Production, advising on IT requirements as well as the issuing, management, and retrieval of assets (such as mobile phones, laptops and other mobile devices) for those joining or leaving the department. You'll also work closely with Atos ensuring all orders are placed and tracked through to billing and ensure pool assets have appropriate system updates and are ready for use. You'll be expected to assist with basic IT assistance to staff onsite and be a point of contract for any stolen or lost IT assets. You'll also support in matters of office management such as team moves (cutting keys, moving kit) and facilitate the allocation of storage for teams where required. Overall, you'll be expected to build and maintain excellent relationships within the department and with other BBC and 3rd party support teams, as well as working closely with the ITAM, to provide effective support to the Children's & Education department. Are you the right candidate? The ideal candidate will have a technical background and previous experience within IT support, or as an office or events IT Co-ordinator. It would be advantageous for the individual to have previous experience in a Production environment, or understand the fast-paced nature of Production and the needs of a project/production based business. You'll have excellent team-working skills and be able to effectively communicate with a wide range of individuals, both internal and external. You'll be used to working in a fast-paced environment and be able to prioritise effectively to meet tight deadlines and operate in a rapidly changing environment. A working knowledge of standard Microsoft Office applications including Microsoft Excel is essential. Experience using SAP is highly desirable. Any knowledge of the types of services being delivered by Atos under a Technology Framework Contract would be highly advantageous, as well as a working knowledge of business and administrative policies and procedures. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
Our client are a leading Chambers based in Central London, who are seeking an reliable HR Administrator to support a busy team on a 12 month FTC. If you are tech savvy, enjoy administration, and have the ability to manage a varied and busy workload, this could be the perfect role for you! This position is starting in December, apply now to find out more! JOB TITLE: HR Administrator JOB TYPE: Permanent, Full Time HOURS: 9am - 6pm (Hybrid) SALARY: 25,000 - 28,000 COMPANY TYPE: Chambers LOCATION: Central London CULTURE: Friendly, supportive ,collaborative, hardworking, busy, social, fast paced, professional BENEFITS: 22 days annual leave, training and development, season ticket loan, private medical insurance, high pension scheme, great office culture regular social events & many more! DUTIES: Managing and updating internal application registers, as well as dealing with telephone enquiries Maintaining Equal Opportunities and Diversity (E&D) data, including contextual recruitment information Managing applications for pupillage, organising and compiling applications for distribution to the Pupillage Committee Corresponding with applicants to either reject their application, defer it to future years, or invite them for a mini-pupillage Arranging and diarising mini pupillages, preparing information packs for mini pupils and supervisors, conducting introductory sessions for mini pupils Managing travel and accommodation expense claims submitted by applicants Liaising with supervisors and reception when necessary, including finding replacement supervisors in case of emergencies or issues Scheduling Pupillage Committee meetings, gathering all necessary documents and supervisor's reports for the Committee's consideration After shortlisting candidates, contacting and arranging interviews, often with short notice, and diarising internally, notifying applicants after interviews Accessing and downloading Pupillage Gateway applications, recording them in internal systems, matching applications current applications with previous pupillage applications Maintaining the gateway data base and Chambers internal systems at all times Supporting the events team, for new pupils and the incoming year's joiners, as well as other occasional events for pupils Diary management on bespoke Chambers diary package and Outlook including coordination and organisation of internal, external and virtual meetings for senior management team Dealing with incoming and outgoing verbal and written correspondence, including filing of any documentation Management of practice administration for barristers to include registration and renewals in respect of practicing certificates; data protection registration etc. Assist HR Manager with administration of staff recruitment processes, and other ad hoc HR Administration tasks Experience, knowledge and skills required Ability to work in a busy environment Attention to detail and accuracy in handling of personal information Professional telephone manner Smart presentation and appearance IT literate - good working knowledge of MS Word and Excel is required Experience of administering a recruitment process would be an advantage Excellent communication skills both written and verbal Experience working in graduate recruitment or admissions - Desirable About you: Able to work at a fast pace Organised You enjoy admin duties Good with tech/ new systems Friendly and approachable Attention to detail skills Takes pride in precision and accuracy work Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 05, 2023
Contractor
Our client are a leading Chambers based in Central London, who are seeking an reliable HR Administrator to support a busy team on a 12 month FTC. If you are tech savvy, enjoy administration, and have the ability to manage a varied and busy workload, this could be the perfect role for you! This position is starting in December, apply now to find out more! JOB TITLE: HR Administrator JOB TYPE: Permanent, Full Time HOURS: 9am - 6pm (Hybrid) SALARY: 25,000 - 28,000 COMPANY TYPE: Chambers LOCATION: Central London CULTURE: Friendly, supportive ,collaborative, hardworking, busy, social, fast paced, professional BENEFITS: 22 days annual leave, training and development, season ticket loan, private medical insurance, high pension scheme, great office culture regular social events & many more! DUTIES: Managing and updating internal application registers, as well as dealing with telephone enquiries Maintaining Equal Opportunities and Diversity (E&D) data, including contextual recruitment information Managing applications for pupillage, organising and compiling applications for distribution to the Pupillage Committee Corresponding with applicants to either reject their application, defer it to future years, or invite them for a mini-pupillage Arranging and diarising mini pupillages, preparing information packs for mini pupils and supervisors, conducting introductory sessions for mini pupils Managing travel and accommodation expense claims submitted by applicants Liaising with supervisors and reception when necessary, including finding replacement supervisors in case of emergencies or issues Scheduling Pupillage Committee meetings, gathering all necessary documents and supervisor's reports for the Committee's consideration After shortlisting candidates, contacting and arranging interviews, often with short notice, and diarising internally, notifying applicants after interviews Accessing and downloading Pupillage Gateway applications, recording them in internal systems, matching applications current applications with previous pupillage applications Maintaining the gateway data base and Chambers internal systems at all times Supporting the events team, for new pupils and the incoming year's joiners, as well as other occasional events for pupils Diary management on bespoke Chambers diary package and Outlook including coordination and organisation of internal, external and virtual meetings for senior management team Dealing with incoming and outgoing verbal and written correspondence, including filing of any documentation Management of practice administration for barristers to include registration and renewals in respect of practicing certificates; data protection registration etc. Assist HR Manager with administration of staff recruitment processes, and other ad hoc HR Administration tasks Experience, knowledge and skills required Ability to work in a busy environment Attention to detail and accuracy in handling of personal information Professional telephone manner Smart presentation and appearance IT literate - good working knowledge of MS Word and Excel is required Experience of administering a recruitment process would be an advantage Excellent communication skills both written and verbal Experience working in graduate recruitment or admissions - Desirable About you: Able to work at a fast pace Organised You enjoy admin duties Good with tech/ new systems Friendly and approachable Attention to detail skills Takes pride in precision and accuracy work Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About ustwo ustwo combines expertise in product and service development, ventures and gaming to make a meaningful impact on the challenges companies and individuals face in contemporary culture. Over the years, we have been carving out a reputation in the space between digital product development and new experience design. Our deep product development knowledge, our design heritage and our leadership at the edges of technology and culture, means we are capable of providing fresh creative and strategic direction on genuinely new experiences, as well as deep technical expertise on implementation - never disconnecting strategy from implementation. This combination of capabilities is rare and valuable, particularly in a market that's seeing ever-increasing convergence of entertainment, gaming, content, commerce, and platforms. The Role The London studio's ever-increasing volume, value, and complexity mean that operational best practices and support are more important than ever. We see this requirement only getting bigger over time. Central to the success of the studio is our people. As a creative agency our studio space is a dynamic and creative environment and this role is well suited to someone with attention to detail and a visual and artistic eye. An interest in creative arts whether photography or graphic design is helpful but not essential. Previous experience in the hospitality industry is requested. Location You will be based in the London studio in Shoreditch at 154-158 Shoreditch High Street E16HU. You will play an integral role in both the studio administration and our studio culture. This is a 12 month FTC, the working hours will be 8am-3pm Monday-Friday. As it is an early start, the ideal candidate would live a short distance away, but this is not a dealbreaker. Once you're in the role you will Manage reception, ustwobies and client care: Reporting to the European Studio Lead, you will have primary stakeholders of; Delivery teams, Commercial Team, Discipline Leads, Business Support and People Team. Be responsible for opening and closing the studio; ensure that the environment i.e. AV, lights, music, temperature and ambience is appropriate based on the standards set; meeting and greeting guests; signing in visitors and notifying colleagues; making hot and cold beverages; answering calls and emails and taking concise, detailed messages; dealing with incoming/outgoing posts; arranging couriers and taxis; ordering and setting up lunches and meeting refreshments; support the studio manager with maintaining the studio's appearance and assist with monitoring daily pre and post-opening procedure standards (set-up and clean-up); support the studio manager with stock control, ordering and deliveries of canteen, stationery and toilette supplies; Project administration support: booking travels; supporting ustwobies with project space requirements; travel platform management; Events and community: support the studio manager to organise and support internal events hosted in the studio; support the studio manager to feed the studio culture; About you Patient, kind and smiley; Confident communicator; Hands-on attitude; Proactive, pragmatic and solutions-oriented; Excellent decision-making skills; Exceptional organisational skills with the ability to manage various workloads; Adaptability; can multi-task, quick thinker; Able to prioritise work; Aesthetics are important to you, you care about creating a beautiful space and environment for others and for yourself; Skills Front House/ hospitality background Meeting/Greeting Office Manager Reception Excellent English skills Experience dealing with various vendors Salary banding: £22 - 25k per annum As a certified B-Corp and an equal opportunity employer, we very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, stories and backgrounds.
Dec 18, 2022
Full time
About ustwo ustwo combines expertise in product and service development, ventures and gaming to make a meaningful impact on the challenges companies and individuals face in contemporary culture. Over the years, we have been carving out a reputation in the space between digital product development and new experience design. Our deep product development knowledge, our design heritage and our leadership at the edges of technology and culture, means we are capable of providing fresh creative and strategic direction on genuinely new experiences, as well as deep technical expertise on implementation - never disconnecting strategy from implementation. This combination of capabilities is rare and valuable, particularly in a market that's seeing ever-increasing convergence of entertainment, gaming, content, commerce, and platforms. The Role The London studio's ever-increasing volume, value, and complexity mean that operational best practices and support are more important than ever. We see this requirement only getting bigger over time. Central to the success of the studio is our people. As a creative agency our studio space is a dynamic and creative environment and this role is well suited to someone with attention to detail and a visual and artistic eye. An interest in creative arts whether photography or graphic design is helpful but not essential. Previous experience in the hospitality industry is requested. Location You will be based in the London studio in Shoreditch at 154-158 Shoreditch High Street E16HU. You will play an integral role in both the studio administration and our studio culture. This is a 12 month FTC, the working hours will be 8am-3pm Monday-Friday. As it is an early start, the ideal candidate would live a short distance away, but this is not a dealbreaker. Once you're in the role you will Manage reception, ustwobies and client care: Reporting to the European Studio Lead, you will have primary stakeholders of; Delivery teams, Commercial Team, Discipline Leads, Business Support and People Team. Be responsible for opening and closing the studio; ensure that the environment i.e. AV, lights, music, temperature and ambience is appropriate based on the standards set; meeting and greeting guests; signing in visitors and notifying colleagues; making hot and cold beverages; answering calls and emails and taking concise, detailed messages; dealing with incoming/outgoing posts; arranging couriers and taxis; ordering and setting up lunches and meeting refreshments; support the studio manager with maintaining the studio's appearance and assist with monitoring daily pre and post-opening procedure standards (set-up and clean-up); support the studio manager with stock control, ordering and deliveries of canteen, stationery and toilette supplies; Project administration support: booking travels; supporting ustwobies with project space requirements; travel platform management; Events and community: support the studio manager to organise and support internal events hosted in the studio; support the studio manager to feed the studio culture; About you Patient, kind and smiley; Confident communicator; Hands-on attitude; Proactive, pragmatic and solutions-oriented; Excellent decision-making skills; Exceptional organisational skills with the ability to manage various workloads; Adaptability; can multi-task, quick thinker; Able to prioritise work; Aesthetics are important to you, you care about creating a beautiful space and environment for others and for yourself; Skills Front House/ hospitality background Meeting/Greeting Office Manager Reception Excellent English skills Experience dealing with various vendors Salary banding: £22 - 25k per annum As a certified B-Corp and an equal opportunity employer, we very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, stories and backgrounds.
PMR are seeking an experienced Portfolio Manager to join a very well-established provider of Build to Rent homes in UK! The role is to cover sites based in Peckham, and requires the postholder to attend the London Bridge office twice a week.This is a full time position, 6 months fixed term contract. Role overview Professionally and proactively manage a Residential Property portfolio comprising of mixed tenures, in accordance with the company's management strategy, policies and procedures, legal and budgetary requirements. Provide a professional and proactive external point of contact for all tenants, general public, professionals, contractors and other departments within the Company Promoting the brand at all times with the highest levels of customer service Main objectives Management of allocated portfolio. Manage all of the budgets at property, building and portfolio level. The key face to face Company representative at all buildings and properties Effectively manage contractors and the instruction of works, making sure that all appropriate information is passed to the contractors including approved specifications. Manage and control the Revenue expenditure budget. Carry out property inspections. Ensure the delivery of high levels of customer service at all times Delivery of strategic & business KPIs. Manage and resolve Out of Hours (OOH) calls and maintenance issues as and when required. Adhering to the Data Governance Policy, ensuring quality and controls are in place, enabling adequacy, accuracy and legitimacy of data Duties Overall responsibility to maximise the yields from a mixed tenure portfolio that will comprise of AST, Regulated, Assured, Company and Commercial tenancies. Organise re-lettings, refurbishments, working with appointed letting agents, rent reviews, lease ends, reducing void periods and rent arrears. Overseeing planned and reactive maintenance that will improve asset value and improve rental performance, whilst making sure that all contractors adhere to Contractor Management Policy. As and when required negotiating vacant possessions, disrepair claims and grants. Manage and control the Capital expenditure budget Complying with all statutory and legal requirements for the portfolio at all times. Undertake regular management inspections of properties including occupied and void, recording all property conditions and carry out all necessary works/action. These inspections will include review of any building common parts and external areas on a monthly basis or as and when required. Dealing with matters concerning the tenancies and successions as appropriate. Prepare property files to be passed over for sale. Review portfolio to propose suitable investment sales for approval from the appropriate Asset Manager. Liaising with all professional advisors such as surveyors and solicitors where necessary. Work with other members of the management team and other departments to ensure an effective management process and approach, assisting in the creation of management procedures as required. Prepare documentation for FTT Tribunals. Liaise with Accounts Receivable team to monitor and recover rent arrears. Work with appointed legal team to commercially process any legal claims. Control works budget for the portfolio including Capital and planned maintenance, ensuring major works are completed within the set timeframes. Maintain and deliver regular reports as required. Complaint management and resolution as and when required. As and when required, covering the Property Management service desk calls. Supporting all areas of the lettings process including pre and post move out inspections within 24 hours of the property becoming void including making sure that property is presented in line with Company standards. Overseeing all areas of the move in process including new tenant move in meet and greet, introduction to the property and facilities. Recorded follow up contact with the new resident once they have been at the property 4 to 6 weeks including issuing appropriate surveys. Coordinate resident events and communications to improve customer relations and improve NPS, customer annual survey and Google review results. Managing all elements of the check-out process including deposit returns and deductions. To make sure that all void units are presented at the appropriate level for marketing and in line with Company standards. To issue ad-hoc surveys in relation to the move in, move out and repairs. Assisting with the renewal process and supporting the renewals in achieving occupancy and rental growth levels in line with budget objectives. Adhering to all elements of Health and Safety Management system, following and promoting all parts of the Company's Live Safe policies. Adhering to the Data Governance Policy, ensuring quality and controls are in place, enabling adequacy, accuracy and legitimacy of data Qualifications, skills and experience Proven previous experience working in residential property management delivering exceptional customer service is essential Ability to use Microsoft packages including Outlook, Excel & Word to a minimum of intermediate standard Relevant professional qualification/membership of recognised professional body would be beneficial Knowledge of residential tenancies including Reversionary, Assured Periodic and Assured Shorthold is beneficial. Good technical knowledge on repair/refurbishment of residential property. Full UK driving licence is essential Commercial acumen and communication skills, both orally and with written reports. Knowledge of Health and Safety legislation and understanding areas which can affect the business within property management. Numerate and attention to detail. Able produce accurate and concise reports and recommendations. Able to manage and prioritise own workload
Dec 14, 2022
Full time
PMR are seeking an experienced Portfolio Manager to join a very well-established provider of Build to Rent homes in UK! The role is to cover sites based in Peckham, and requires the postholder to attend the London Bridge office twice a week.This is a full time position, 6 months fixed term contract. Role overview Professionally and proactively manage a Residential Property portfolio comprising of mixed tenures, in accordance with the company's management strategy, policies and procedures, legal and budgetary requirements. Provide a professional and proactive external point of contact for all tenants, general public, professionals, contractors and other departments within the Company Promoting the brand at all times with the highest levels of customer service Main objectives Management of allocated portfolio. Manage all of the budgets at property, building and portfolio level. The key face to face Company representative at all buildings and properties Effectively manage contractors and the instruction of works, making sure that all appropriate information is passed to the contractors including approved specifications. Manage and control the Revenue expenditure budget. Carry out property inspections. Ensure the delivery of high levels of customer service at all times Delivery of strategic & business KPIs. Manage and resolve Out of Hours (OOH) calls and maintenance issues as and when required. Adhering to the Data Governance Policy, ensuring quality and controls are in place, enabling adequacy, accuracy and legitimacy of data Duties Overall responsibility to maximise the yields from a mixed tenure portfolio that will comprise of AST, Regulated, Assured, Company and Commercial tenancies. Organise re-lettings, refurbishments, working with appointed letting agents, rent reviews, lease ends, reducing void periods and rent arrears. Overseeing planned and reactive maintenance that will improve asset value and improve rental performance, whilst making sure that all contractors adhere to Contractor Management Policy. As and when required negotiating vacant possessions, disrepair claims and grants. Manage and control the Capital expenditure budget Complying with all statutory and legal requirements for the portfolio at all times. Undertake regular management inspections of properties including occupied and void, recording all property conditions and carry out all necessary works/action. These inspections will include review of any building common parts and external areas on a monthly basis or as and when required. Dealing with matters concerning the tenancies and successions as appropriate. Prepare property files to be passed over for sale. Review portfolio to propose suitable investment sales for approval from the appropriate Asset Manager. Liaising with all professional advisors such as surveyors and solicitors where necessary. Work with other members of the management team and other departments to ensure an effective management process and approach, assisting in the creation of management procedures as required. Prepare documentation for FTT Tribunals. Liaise with Accounts Receivable team to monitor and recover rent arrears. Work with appointed legal team to commercially process any legal claims. Control works budget for the portfolio including Capital and planned maintenance, ensuring major works are completed within the set timeframes. Maintain and deliver regular reports as required. Complaint management and resolution as and when required. As and when required, covering the Property Management service desk calls. Supporting all areas of the lettings process including pre and post move out inspections within 24 hours of the property becoming void including making sure that property is presented in line with Company standards. Overseeing all areas of the move in process including new tenant move in meet and greet, introduction to the property and facilities. Recorded follow up contact with the new resident once they have been at the property 4 to 6 weeks including issuing appropriate surveys. Coordinate resident events and communications to improve customer relations and improve NPS, customer annual survey and Google review results. Managing all elements of the check-out process including deposit returns and deductions. To make sure that all void units are presented at the appropriate level for marketing and in line with Company standards. To issue ad-hoc surveys in relation to the move in, move out and repairs. Assisting with the renewal process and supporting the renewals in achieving occupancy and rental growth levels in line with budget objectives. Adhering to all elements of Health and Safety Management system, following and promoting all parts of the Company's Live Safe policies. Adhering to the Data Governance Policy, ensuring quality and controls are in place, enabling adequacy, accuracy and legitimacy of data Qualifications, skills and experience Proven previous experience working in residential property management delivering exceptional customer service is essential Ability to use Microsoft packages including Outlook, Excel & Word to a minimum of intermediate standard Relevant professional qualification/membership of recognised professional body would be beneficial Knowledge of residential tenancies including Reversionary, Assured Periodic and Assured Shorthold is beneficial. Good technical knowledge on repair/refurbishment of residential property. Full UK driving licence is essential Commercial acumen and communication skills, both orally and with written reports. Knowledge of Health and Safety legislation and understanding areas which can affect the business within property management. Numerate and attention to detail. Able produce accurate and concise reports and recommendations. Able to manage and prioritise own workload
Are you looking for a role with flexibility? A role where each day won't be the same with fantastic benefits? If so, this is a brilliant opportunity for you. Based in Cheltenham, this is a brilliant role where you'll be providing administration support to various projects and supportuing and coordinating on these. Working Monday - Friday 08:00am - 17:00pm with a starting salary of £22,000 - £26,000 this is a 12 month FTC position. Benefits: 25 days annual leave + bank holiday. Increasing with service. Pension Onsite parking Team/ social events All equipment provided Roles and Responsibilities: Providing administration support to the operations managers and projects teams Provide support to the project managers Coordination of recruitment activities Data entry and record keeping Responding to any telephone and email enquiries Processing expense claims Skills and Attributes: Fantastic organisational skills Excellent communication via phone and email Confident using Microsoft office Accurate data entry skills If this role sounds of interest to you, apply today to Recruitment today.RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
Dec 11, 2022
Full time
Are you looking for a role with flexibility? A role where each day won't be the same with fantastic benefits? If so, this is a brilliant opportunity for you. Based in Cheltenham, this is a brilliant role where you'll be providing administration support to various projects and supportuing and coordinating on these. Working Monday - Friday 08:00am - 17:00pm with a starting salary of £22,000 - £26,000 this is a 12 month FTC position. Benefits: 25 days annual leave + bank holiday. Increasing with service. Pension Onsite parking Team/ social events All equipment provided Roles and Responsibilities: Providing administration support to the operations managers and projects teams Provide support to the project managers Coordination of recruitment activities Data entry and record keeping Responding to any telephone and email enquiries Processing expense claims Skills and Attributes: Fantastic organisational skills Excellent communication via phone and email Confident using Microsoft office Accurate data entry skills If this role sounds of interest to you, apply today to Recruitment today.RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. COM1
Finance Manager 6 Months Harlow - Hybrid working Salary - 50-55k We are keen to recruit for individuals who are excited by the thought of working for a global leader who is a FTSE 250 listed company. If you are interested in working for a forward-thinking and innovative business that is rapidly growing then continue reading This full time hybrid working position will see you working three days in the office and two from home. You would be working Monday-Friday, 37.5 hours per week and with free parking included. This is a unique opportunity to join a business that will utilise your managerial experience and natural leadership qualities. You will manage a small team of direct reports, mentoring and supporting them to ensure expectations are continuously met. Duties will include but not be limited to: Manage the team to ensure a timely and accurate production of monthly management accounts and required financial reports Responsible for the development and training of the team Assist the Senior Accounting Managerwith finance projects and ad-hoc requests Accurate preparation and management of all financial accounting and local compliance including statutory accounting, audit and group submission for actuals, budget and forecast results. Balance Sheet reconciliations to be reviewed efficiently Oversee the preparation of statutory accounts for the legal entities in charge Ensue regular meetings with the team are in place to review the monthly aged and overrun report Assist the VAT managerand Tax Manager/Consultants to ensure full tax compliance Support the external auditors during interim and year end audit Work with the internal audit department to ensure that any issue raised by them is actioned and resolved by the due date Ensure the GRIR account is appropriately managed by the team with no aged balance left unresolved Responsible for the review and timely submission of weekly cashflow forecast Responsible for the preparation and submission of the annual BS budget whilst supporting the budgeting of the P&L process Ensure weekly payment runs are approved by the team Ensure compliance by all accounting personnel while following rules, policies, and procedures. Contribute to the development, maintenance, and implementation of policies and internal controls and ensure all related process documentation is reviewed and updated continuously Assist with preparation of KPI's for the Accounting function Ensure Team job descriptions, performance objectives and appraisals, and career development processes are completed. If you are confident at creating a positive and motivating environment and culture that improves team performance and morale, then this is the role for you! This company will reward for your hard work, ensuring you are supported and appreciated. They offer excellent onboarding, induction and learning events, plus networking opportunities, mentoring and personal development planning. So, an inspiring long-term career is only a click away! You won't find generic career tracks or development programs but rather a one-size-fits-one approach to employee development. They will partner with you to ensure you have the right experiences that build your capabilities and accelerate your career growth. If you are ambitious and driven, then click apply now to hear more about this amazing opportunity!Shortlisting has begun Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.
Dec 06, 2022
Full time
Finance Manager 6 Months Harlow - Hybrid working Salary - 50-55k We are keen to recruit for individuals who are excited by the thought of working for a global leader who is a FTSE 250 listed company. If you are interested in working for a forward-thinking and innovative business that is rapidly growing then continue reading This full time hybrid working position will see you working three days in the office and two from home. You would be working Monday-Friday, 37.5 hours per week and with free parking included. This is a unique opportunity to join a business that will utilise your managerial experience and natural leadership qualities. You will manage a small team of direct reports, mentoring and supporting them to ensure expectations are continuously met. Duties will include but not be limited to: Manage the team to ensure a timely and accurate production of monthly management accounts and required financial reports Responsible for the development and training of the team Assist the Senior Accounting Managerwith finance projects and ad-hoc requests Accurate preparation and management of all financial accounting and local compliance including statutory accounting, audit and group submission for actuals, budget and forecast results. Balance Sheet reconciliations to be reviewed efficiently Oversee the preparation of statutory accounts for the legal entities in charge Ensue regular meetings with the team are in place to review the monthly aged and overrun report Assist the VAT managerand Tax Manager/Consultants to ensure full tax compliance Support the external auditors during interim and year end audit Work with the internal audit department to ensure that any issue raised by them is actioned and resolved by the due date Ensure the GRIR account is appropriately managed by the team with no aged balance left unresolved Responsible for the review and timely submission of weekly cashflow forecast Responsible for the preparation and submission of the annual BS budget whilst supporting the budgeting of the P&L process Ensure weekly payment runs are approved by the team Ensure compliance by all accounting personnel while following rules, policies, and procedures. Contribute to the development, maintenance, and implementation of policies and internal controls and ensure all related process documentation is reviewed and updated continuously Assist with preparation of KPI's for the Accounting function Ensure Team job descriptions, performance objectives and appraisals, and career development processes are completed. If you are confident at creating a positive and motivating environment and culture that improves team performance and morale, then this is the role for you! This company will reward for your hard work, ensuring you are supported and appreciated. They offer excellent onboarding, induction and learning events, plus networking opportunities, mentoring and personal development planning. So, an inspiring long-term career is only a click away! You won't find generic career tracks or development programs but rather a one-size-fits-one approach to employee development. They will partner with you to ensure you have the right experiences that build your capabilities and accelerate your career growth. If you are ambitious and driven, then click apply now to hear more about this amazing opportunity!Shortlisting has begun Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.
Head of Brand for a luxury company Contract type: 12-month FTC Location: Mayfair, London Reporting into CEO and Managing Director Do you want to work for a luxury brand who are a multiple award winning business within their field? Have you been responsible for creating, developing, implementing, and managing brand strategy plans? Are you a highly experienced senior Brand expert, who has driven the development of a global brand strategy and successfully deployed it both internally and externally? Our client who are a leading British luxury brand, are looking to recruit a Head of Brand on a 12-month FTC to continue on expanding their Marketing team to enhance the companies growth nationally and internationally. What is on offer: up to £110,000k pa Discretionary bonus of up to 10% 23 days of annual leave (3 days must be retained to cover the Christmas break) Life Assurance Health Cash plan (where you are able to claim back on other medical/dental/wellbeing services) Pension - matching contribution of up to 5% Perkbox - online platform for vouchers, discounts on high street stores, grocery and memberships. You will be responsible for: Brand Executive, Senior Creative Manager, Brand Procurement Assistant with dotted line for Digital Designer and Content Creation Manager Key communicators: Position works with members of the Marketing department, UK Sales, International Sales, Suppliers, Creative Advisors as well as various vendors and provider representatives. Your responsibilities include managing brand projects, brand performance tracking and initiating, leading, and contributing to the companies worldwide brand strategy. The Head of Brand acts as brand guardian guiding our message and positioning of luxury bringing together all elements to ensure tone of voice and aesthetic is maintained across all touchpoints. Brand Management Revise and develop brand plans incorporating all strategic elements of the marketing mix relevant for a luxury brand. Development and implementation of international marketing plans for IBP and key export markets to generate brand awareness Review and propose ways to continuously strengthen their luxury brand positioning (values, personality, point of difference). Continually increase market knowledge and revise competitive analysis, communicating to key stakeholders on a regular basis. Contribute of a customised marketing plan for each export market in collaboration with the international sales team, the local distributor and based on the sales targets. Working closely with the Head of Marketing Activations & PR on all existing and new events. Working closely with the Head of Digital as well with all members of the Digital Team in regards to development of the website, webshop, social media campaigns, email communication etc Responsible for continually reviewing, updating and creating new marketing materials and assets for the brand's campaigns. Identification of Engagement program options and events to be customised with sales team. Brand Controller Advise the CEO, MD and marketing teams on strategic marketing issues both in the UK and internationally to ensure planning and execution of high-impact campaigns, events, activations are in line with the brand essence Facilitate alignment between territory strategies and global strategy. Supporting and giving strategic inputs to lead the implementation of Global brand strategy. Strategic support for the evaluation of business opportunities and proposing a compelling strategy and business plan to maximize these opportunities. Understanding of competitors campaigns and strategies and demonstrate deep consumer and market understanding. Supporting the CEO and MD in driving brand values through development of 360-degree marketing plans. Responsible for effective and efficient management of creative brand agencies time. A hands-on approach in selecting and developing accounts, sponsorships and social influences with the other Senior members in the Marketing team The ideal candidate will be: Highly organised, proactive and flexible mind, with excellent project management skills and track record of meeting deadlines Strong negotiation skills with the ability to influence at all levels Excellent communication skills, both verbal and written Ability to think, plan and work structurally strong understanding of the platforms, channels, and strategies/approaches that will enable the brand marketing team to reach the right audiences High attention to detail with the ability to curate a high quality authentic and luxury brand experience Your experience will include: Working at a similar level for a Luxury brand Proven and successful experience building brands in a complex and highly competitive market A proactive & creative thinker, with vision and drive, who can act as a brand advocate across and beyond the business Experience in managing creative members of the team and workflow / process If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or email me for more information on the role on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 25, 2022
Full time
Head of Brand for a luxury company Contract type: 12-month FTC Location: Mayfair, London Reporting into CEO and Managing Director Do you want to work for a luxury brand who are a multiple award winning business within their field? Have you been responsible for creating, developing, implementing, and managing brand strategy plans? Are you a highly experienced senior Brand expert, who has driven the development of a global brand strategy and successfully deployed it both internally and externally? Our client who are a leading British luxury brand, are looking to recruit a Head of Brand on a 12-month FTC to continue on expanding their Marketing team to enhance the companies growth nationally and internationally. What is on offer: up to £110,000k pa Discretionary bonus of up to 10% 23 days of annual leave (3 days must be retained to cover the Christmas break) Life Assurance Health Cash plan (where you are able to claim back on other medical/dental/wellbeing services) Pension - matching contribution of up to 5% Perkbox - online platform for vouchers, discounts on high street stores, grocery and memberships. You will be responsible for: Brand Executive, Senior Creative Manager, Brand Procurement Assistant with dotted line for Digital Designer and Content Creation Manager Key communicators: Position works with members of the Marketing department, UK Sales, International Sales, Suppliers, Creative Advisors as well as various vendors and provider representatives. Your responsibilities include managing brand projects, brand performance tracking and initiating, leading, and contributing to the companies worldwide brand strategy. The Head of Brand acts as brand guardian guiding our message and positioning of luxury bringing together all elements to ensure tone of voice and aesthetic is maintained across all touchpoints. Brand Management Revise and develop brand plans incorporating all strategic elements of the marketing mix relevant for a luxury brand. Development and implementation of international marketing plans for IBP and key export markets to generate brand awareness Review and propose ways to continuously strengthen their luxury brand positioning (values, personality, point of difference). Continually increase market knowledge and revise competitive analysis, communicating to key stakeholders on a regular basis. Contribute of a customised marketing plan for each export market in collaboration with the international sales team, the local distributor and based on the sales targets. Working closely with the Head of Marketing Activations & PR on all existing and new events. Working closely with the Head of Digital as well with all members of the Digital Team in regards to development of the website, webshop, social media campaigns, email communication etc Responsible for continually reviewing, updating and creating new marketing materials and assets for the brand's campaigns. Identification of Engagement program options and events to be customised with sales team. Brand Controller Advise the CEO, MD and marketing teams on strategic marketing issues both in the UK and internationally to ensure planning and execution of high-impact campaigns, events, activations are in line with the brand essence Facilitate alignment between territory strategies and global strategy. Supporting and giving strategic inputs to lead the implementation of Global brand strategy. Strategic support for the evaluation of business opportunities and proposing a compelling strategy and business plan to maximize these opportunities. Understanding of competitors campaigns and strategies and demonstrate deep consumer and market understanding. Supporting the CEO and MD in driving brand values through development of 360-degree marketing plans. Responsible for effective and efficient management of creative brand agencies time. A hands-on approach in selecting and developing accounts, sponsorships and social influences with the other Senior members in the Marketing team The ideal candidate will be: Highly organised, proactive and flexible mind, with excellent project management skills and track record of meeting deadlines Strong negotiation skills with the ability to influence at all levels Excellent communication skills, both verbal and written Ability to think, plan and work structurally strong understanding of the platforms, channels, and strategies/approaches that will enable the brand marketing team to reach the right audiences High attention to detail with the ability to curate a high quality authentic and luxury brand experience Your experience will include: Working at a similar level for a Luxury brand Proven and successful experience building brands in a complex and highly competitive market A proactive & creative thinker, with vision and drive, who can act as a brand advocate across and beyond the business Experience in managing creative members of the team and workflow / process If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or email me for more information on the role on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Wellcome is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate. These challenges need the bold research our funding supports, but they won't be solved by science alone. We are looking for a Health & Safety (H&S) Coordinator to take part of a training programme for 12 months. The role of H&S Coordinator offers opportunity to develop into the role of Health and Safety Officer. This is dependent upon successful completion of: NEBOSH National General Certificate; and Display Screen Equipment Assessor qualification. This role is part of the Health and Safety (H&S), and our daily activities bring us to collaborate with all functions and departments in Wellcome. We are curious about our colleagues and their work so we can fully support their health, safety and wellbeing. While we take our roles very seriously, we strive to be approachable and engaging so we can meet our goals and ensuring the effective delivery of related policies and procedures as to minimise risk and to promote a positive Health and Safety culture throughout the organisation. In this role you will Manage and maintain all aspects of Display Screen Equipment (DSE) including the on-line training system as well as maintain the Personal Emergency Evacuation Plans (PEEP's) register Ordering and logging of all ergonomic and specialised equipment. Follow up actions from risk assessments, audits, building inspections and incident investigations and helping teams in the creation of events-based risk assessments and undertake regular building inspections. Assist the H&S Team with the coordination of internal audits and recording of evidence and action points. Deliver in house training (Induction and Fire Marshal) where necessary Co-ordinate all internal and external health and safety training and maintain appropriate records. Coordinate, arrange and minute-taking for the Health, Safety and Environment Committee Plan and coordinate the fire evacuation drills with support from the H&S Manager and H&S Advisor. Point of contact for OH Contract Manager in H&S Manager's absence; Read and comply with their responsibilities as stated in Section 2 of the Wellcome Trust Health & Safety Policy. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. To be successful in this role you will have Keen interest to work towards NEBOSH General Certificate or equivalent, Keen interest to work towards display screen equipment assessor Previous experience in a similar role or previous role as official staff safety representative (union or non-union) Salary: £23,937 Closing date: Sunday, 25th September 2022 Contract type: FTC (12 months linked to your training contract) To apply please upload your current CV and complete our short application form y answering the following questions Questions: Please tell us why you want the role in health and safety at Wellcome? How does the Wellcome strategy translate into health and safety at work? (i.e. the four challenge areas around mental health, infectious disease, climate and discovery research) The health and safety and wellbeing service manages volunteering opportunities for all staff. What health and safety at work considerations do you think we want assurance on from our volunteer programme providers? Our Collection hosts diverse and informative events and exhibitions. Can you think of at least three aspects of health and safety at work that are essential to have in place before these indoor events and exhibitions take place? We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. We are currently working 2 days per week (Tuesdays and Wednesdays) from our Euston Road offices as part of a hybrid working pilot (September 2022) with the remaining 3 days from home. You can read more about the benefits we offer our employees here Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. If you would like us to make adjustments during the application process, please contact us at .
Sep 24, 2022
Full time
Wellcome is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate. These challenges need the bold research our funding supports, but they won't be solved by science alone. We are looking for a Health & Safety (H&S) Coordinator to take part of a training programme for 12 months. The role of H&S Coordinator offers opportunity to develop into the role of Health and Safety Officer. This is dependent upon successful completion of: NEBOSH National General Certificate; and Display Screen Equipment Assessor qualification. This role is part of the Health and Safety (H&S), and our daily activities bring us to collaborate with all functions and departments in Wellcome. We are curious about our colleagues and their work so we can fully support their health, safety and wellbeing. While we take our roles very seriously, we strive to be approachable and engaging so we can meet our goals and ensuring the effective delivery of related policies and procedures as to minimise risk and to promote a positive Health and Safety culture throughout the organisation. In this role you will Manage and maintain all aspects of Display Screen Equipment (DSE) including the on-line training system as well as maintain the Personal Emergency Evacuation Plans (PEEP's) register Ordering and logging of all ergonomic and specialised equipment. Follow up actions from risk assessments, audits, building inspections and incident investigations and helping teams in the creation of events-based risk assessments and undertake regular building inspections. Assist the H&S Team with the coordination of internal audits and recording of evidence and action points. Deliver in house training (Induction and Fire Marshal) where necessary Co-ordinate all internal and external health and safety training and maintain appropriate records. Coordinate, arrange and minute-taking for the Health, Safety and Environment Committee Plan and coordinate the fire evacuation drills with support from the H&S Manager and H&S Advisor. Point of contact for OH Contract Manager in H&S Manager's absence; Read and comply with their responsibilities as stated in Section 2 of the Wellcome Trust Health & Safety Policy. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. To be successful in this role you will have Keen interest to work towards NEBOSH General Certificate or equivalent, Keen interest to work towards display screen equipment assessor Previous experience in a similar role or previous role as official staff safety representative (union or non-union) Salary: £23,937 Closing date: Sunday, 25th September 2022 Contract type: FTC (12 months linked to your training contract) To apply please upload your current CV and complete our short application form y answering the following questions Questions: Please tell us why you want the role in health and safety at Wellcome? How does the Wellcome strategy translate into health and safety at work? (i.e. the four challenge areas around mental health, infectious disease, climate and discovery research) The health and safety and wellbeing service manages volunteering opportunities for all staff. What health and safety at work considerations do you think we want assurance on from our volunteer programme providers? Our Collection hosts diverse and informative events and exhibitions. Can you think of at least three aspects of health and safety at work that are essential to have in place before these indoor events and exhibitions take place? We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. We are currently working 2 days per week (Tuesdays and Wednesdays) from our Euston Road offices as part of a hybrid working pilot (September 2022) with the remaining 3 days from home. You can read more about the benefits we offer our employees here Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. If you would like us to make adjustments during the application process, please contact us at .
Independent Office for Police Conduct
Sale, Cheshire
Job Introduction Job Title:Customer Contact Centre Advisor (Apprenticeship) - Hybrid working Salary:£18,453 rising to £24,605 on successful completion of apprenticeship Location:Sale Duration:Apprenticeship - 18 months FTC including End Point Assessment. Potential to be made permanent Your role The Customer Contact Centre Advisor will represent the IOPC as the first point of contact to the organisation, presenting a professional image providing advice and information to a range of external service users and stakeholders. Working as part of the Customer Contact Centre the Contact Centre Advisor will have a spectrum of responsibilities that encompass all elements of the contact centre. This will include providing a responsive telephone information service, responding to correspondence and complaints received from a range of external parties, including members of the public, police forces, MPs, solicitors and other agencies. The Contact Centre Advisor will be expected to support the delivery of excellent customer service, providing the best possible experience with the approach of 'getting it right first time' to manage service user expectation and to reduce avoidable contact. The complexity of enquiry or complaint will vary as will the demand of work at any one time. Contact Centre Advisor will work within a defined framework and fulfil individual targets to maximise contribution to team and directorate performance. Apprenticeship Information This is a fully funded Customer Service Specialist Level 3 apprenticeship. If you hold an equivalent level qualification in a similar subject, then you may not be eligible to undertake this apprenticeship. Throughout the duration of the apprenticeship, you will receive support from an approved apprentice provider and your line manager. As part of the apprenticeship, you must spend 20% of your time completing off the job learning. Functional Skills are a compulsory requirement for all apprentices who do not hold a level 2 qualification in GCSE Maths and English. If you are unable to prove your GCSE qualifications (i.e. produce a certificate) you may also be required to complete functional skills tests. This falls outside of the 20% off the job learning time. You will only be permitted to change IOPC roles in the duration of the apprenticeship where the new role accommodates meeting the apprenticeship standard and the hiring manager agrees to accommodate the apprenticeship. We'll assess you against these Level 1behaviours during the selection process: Delivering at Pace Communicating and Influencing Experience Working Together Developing Self and Others This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your Experience, Strengths,Values. As part of the application process, you will be asked to complete 3 sift questions based on the essential criteria. Anticipated assessment and interview dates are week commencing 10th October 2022. In addition to the interview, you will be required to complete a one hour written assessment on Monday 10th October at 12:00PM. If you are unable to attend this, please email: We reserve the right to close this advert early if a high number of applications is received. If you have already applied for this position in the last 3 months, please do not re-apply. Main Responsibility Process direct complaints received from members of the public to the appropriate police force or authority with minimal handling and representation . Be alert to and identify high profile matters and matters of public interest, and direct complaints that it may be appropriate not to forward to the force because of exceptional circumstances and draw these to the attention of the Customer Contact Centre Manager. Establish customer needs and provide appropriate information - which may range from advising on the role of the IOPC, the process for making a complaint or appeal to more general requests for information or signposting to other agencies Provide a responsive service to a range of service user queries and complaints ensuring prompt resolution of issues received by phone/email/letter/online form and fax. Respond to comebacks, complaints, MPs' letters and other correspondence. Take ownership of calls, queries and complaints, seeking to resolve issues to reduce subsequent contact providing the best possible experience for the service user. Where appropriate, liaise with internal and external stakeholders regarding complaints and information received and recognising where information is significantly complex or sensitive and handling the information as appropriate. Identify and collate trends data information on potentially high profile issues Deal with service users that can often be angry, distressed, and sometimes challenging but remaining courteous and have the ability to see things from the service user point of view to ensure a consistent and fair service is provided to all Alongside signposting complainants to advocacy and advice services where they can receive assistance in making a complaint, the post holder may need to take down the details of complaints and appeals/reviews over the phone in accordance with the IOPC Reasonable Adjustment policy. This relates particularly to callersthat may have an access or communication needs. Keep up to date with organisational issues and events, including press releases, report releases, changes to organisational practices to ensure knowledge is current in order to provide appropriate advice. Resolve queries first time to reduce subsequent contact providing the best possible experience for the service user. Record accurate enquiry and complaint information on relevant case and service user relationship management systems. Process and respond to Report Line contacts from serving Police Officers. Deal with whistleblowing allegations and liaise with the internal department regarding any whistleblowing Any other duties suitable to the grade, which may include administrative support, assisting more senior staff with face to face interactions with members of the public and post. Considering the validity of appeals/reviews received out of time and communicating the decision to the appellant and force, using clear guidance and standard template letters. Identifying any unusual, contentious or difficult cases and seeking appropriate advice to enable a sound decision to be taken. The Ideal Candidate Good general education and proven relevant experience of working in a customer focused advice or information handling environment Experience or potential to develop experience of dealing with challenging people over the phone Experience or potential to develop experience of responding to customer queries and complaints in writing Ability to demonstrate strong oral and written communication skills Confidence and ability to communicate with people at all levels Good organisational skills and ability to manage own workload Ability to be patient, resilient, sensitive and diplomatic when dealing with the public and stakeholders A capacity to conduct enquiries, obtain information and to use sound judgement to reach conclusions Good IT skills, including Microsoft Office and database systems Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Although we are currently unable to guarantee a longer or more permanent contract..... click apply for full job details
Sep 23, 2022
Full time
Job Introduction Job Title:Customer Contact Centre Advisor (Apprenticeship) - Hybrid working Salary:£18,453 rising to £24,605 on successful completion of apprenticeship Location:Sale Duration:Apprenticeship - 18 months FTC including End Point Assessment. Potential to be made permanent Your role The Customer Contact Centre Advisor will represent the IOPC as the first point of contact to the organisation, presenting a professional image providing advice and information to a range of external service users and stakeholders. Working as part of the Customer Contact Centre the Contact Centre Advisor will have a spectrum of responsibilities that encompass all elements of the contact centre. This will include providing a responsive telephone information service, responding to correspondence and complaints received from a range of external parties, including members of the public, police forces, MPs, solicitors and other agencies. The Contact Centre Advisor will be expected to support the delivery of excellent customer service, providing the best possible experience with the approach of 'getting it right first time' to manage service user expectation and to reduce avoidable contact. The complexity of enquiry or complaint will vary as will the demand of work at any one time. Contact Centre Advisor will work within a defined framework and fulfil individual targets to maximise contribution to team and directorate performance. Apprenticeship Information This is a fully funded Customer Service Specialist Level 3 apprenticeship. If you hold an equivalent level qualification in a similar subject, then you may not be eligible to undertake this apprenticeship. Throughout the duration of the apprenticeship, you will receive support from an approved apprentice provider and your line manager. As part of the apprenticeship, you must spend 20% of your time completing off the job learning. Functional Skills are a compulsory requirement for all apprentices who do not hold a level 2 qualification in GCSE Maths and English. If you are unable to prove your GCSE qualifications (i.e. produce a certificate) you may also be required to complete functional skills tests. This falls outside of the 20% off the job learning time. You will only be permitted to change IOPC roles in the duration of the apprenticeship where the new role accommodates meeting the apprenticeship standard and the hiring manager agrees to accommodate the apprenticeship. We'll assess you against these Level 1behaviours during the selection process: Delivering at Pace Communicating and Influencing Experience Working Together Developing Self and Others This vacancy is using Success Profiles, to find out more, please click here . Throughout the recruitment process we will also assess your Experience, Strengths,Values. As part of the application process, you will be asked to complete 3 sift questions based on the essential criteria. Anticipated assessment and interview dates are week commencing 10th October 2022. In addition to the interview, you will be required to complete a one hour written assessment on Monday 10th October at 12:00PM. If you are unable to attend this, please email: We reserve the right to close this advert early if a high number of applications is received. If you have already applied for this position in the last 3 months, please do not re-apply. Main Responsibility Process direct complaints received from members of the public to the appropriate police force or authority with minimal handling and representation . Be alert to and identify high profile matters and matters of public interest, and direct complaints that it may be appropriate not to forward to the force because of exceptional circumstances and draw these to the attention of the Customer Contact Centre Manager. Establish customer needs and provide appropriate information - which may range from advising on the role of the IOPC, the process for making a complaint or appeal to more general requests for information or signposting to other agencies Provide a responsive service to a range of service user queries and complaints ensuring prompt resolution of issues received by phone/email/letter/online form and fax. Respond to comebacks, complaints, MPs' letters and other correspondence. Take ownership of calls, queries and complaints, seeking to resolve issues to reduce subsequent contact providing the best possible experience for the service user. Where appropriate, liaise with internal and external stakeholders regarding complaints and information received and recognising where information is significantly complex or sensitive and handling the information as appropriate. Identify and collate trends data information on potentially high profile issues Deal with service users that can often be angry, distressed, and sometimes challenging but remaining courteous and have the ability to see things from the service user point of view to ensure a consistent and fair service is provided to all Alongside signposting complainants to advocacy and advice services where they can receive assistance in making a complaint, the post holder may need to take down the details of complaints and appeals/reviews over the phone in accordance with the IOPC Reasonable Adjustment policy. This relates particularly to callersthat may have an access or communication needs. Keep up to date with organisational issues and events, including press releases, report releases, changes to organisational practices to ensure knowledge is current in order to provide appropriate advice. Resolve queries first time to reduce subsequent contact providing the best possible experience for the service user. Record accurate enquiry and complaint information on relevant case and service user relationship management systems. Process and respond to Report Line contacts from serving Police Officers. Deal with whistleblowing allegations and liaise with the internal department regarding any whistleblowing Any other duties suitable to the grade, which may include administrative support, assisting more senior staff with face to face interactions with members of the public and post. Considering the validity of appeals/reviews received out of time and communicating the decision to the appellant and force, using clear guidance and standard template letters. Identifying any unusual, contentious or difficult cases and seeking appropriate advice to enable a sound decision to be taken. The Ideal Candidate Good general education and proven relevant experience of working in a customer focused advice or information handling environment Experience or potential to develop experience of dealing with challenging people over the phone Experience or potential to develop experience of responding to customer queries and complaints in writing Ability to demonstrate strong oral and written communication skills Confidence and ability to communicate with people at all levels Good organisational skills and ability to manage own workload Ability to be patient, resilient, sensitive and diplomatic when dealing with the public and stakeholders A capacity to conduct enquiries, obtain information and to use sound judgement to reach conclusions Good IT skills, including Microsoft Office and database systems Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Staff networks focused on each of the protected characteristics - run for staff, by staff Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process. Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Although we are currently unable to guarantee a longer or more permanent contract..... click apply for full job details
Which? is the UK's consumer champion. As an organisation, we're not for profit and all for protecting consumers - a powerful force for good, here to make life simpler, fairer and safer for everyone. We stand up for what's right for consumers, their experiences drive us to make things better. Our research gets to the heart of the consumer issues that matter, and our expert advice is completely impartial. The same goes for our product reviews - our rigorous tests and expert recommendations help consumers to make better decisions. We investigate and make change happen - from tackling online scams to campaigning for safer products, we're the independent consumer voice that influences politicians and lawmakers and holds businesses to account. We are not influenced by third parties - we never take advertising or accept freebies from manufacturers. Everything we do is about championing consumers. We'll always be on their side, fighting their corner and working to make them more powerful. About the role: We're looking for am IT Service Desk Technician to join on a 6 month FTC provide excellent 1 st , 2 nd and 3 rd line support in a user focused environment to ensure that there is an informed and effective use of IT services, and that desktop/laptop, software and application incidents and queries are resolved within timely SLAs. Responsibilities: You'll be joining a small team of experts that work as part of our wider Tech team. It's a busy and varied role and we'll expect you to take responsibility for a wide range of tasks. Key priorities for the role include: Resolving incidents and queries, giving advice, and recommending solutions within defined Service Level Agreements (SLAs) whilst adhering to company policies and procedures Recording requests for assistance in the IT ticketing system Monitoring of key systems and platforms Troubleshooting issues and gather all information required before assigning Commissioning new or replacement equipment Tracking and document the incident-solving process Assisting the business by providing support for occasions such as office moves, events, media launches etc. as and when required Developing and promote customer support services in conjunction with the overall IT Management Team Supporting the wider IT team, and/or manager to deliver project-based IT solutions to the business. Requirements: 1st line, IT support experience An understanding of Microsoft systems Knowledge of IT ticketing systems (preferably Jira) The ability to be able to communicate with stakeholders, effectively at all levels What we'll give you in return We recognise that investing in our team of experts is one of the best ways to support our ambitious journey, and with that encourage knowledge sharing and learning; whether that's learning a new language, joining a lunch and learn session, attending a tech conference or making the most of your LinkedIn Learning subscription we work hard to look after our employees. There are excellent benefits including 28 days of annual leave, private healthcare, an excellent pension scheme (and the usuals... Cycle to Work, season ticket loan scheme etc.) We even have access to a private section of Regent's Park which is handy for hot summers and team building events! We are strong believers in maintaining a healthy work/life balance. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. If this sounds like the role for you then we would love to hear from you. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
Sep 23, 2022
Full time
Which? is the UK's consumer champion. As an organisation, we're not for profit and all for protecting consumers - a powerful force for good, here to make life simpler, fairer and safer for everyone. We stand up for what's right for consumers, their experiences drive us to make things better. Our research gets to the heart of the consumer issues that matter, and our expert advice is completely impartial. The same goes for our product reviews - our rigorous tests and expert recommendations help consumers to make better decisions. We investigate and make change happen - from tackling online scams to campaigning for safer products, we're the independent consumer voice that influences politicians and lawmakers and holds businesses to account. We are not influenced by third parties - we never take advertising or accept freebies from manufacturers. Everything we do is about championing consumers. We'll always be on their side, fighting their corner and working to make them more powerful. About the role: We're looking for am IT Service Desk Technician to join on a 6 month FTC provide excellent 1 st , 2 nd and 3 rd line support in a user focused environment to ensure that there is an informed and effective use of IT services, and that desktop/laptop, software and application incidents and queries are resolved within timely SLAs. Responsibilities: You'll be joining a small team of experts that work as part of our wider Tech team. It's a busy and varied role and we'll expect you to take responsibility for a wide range of tasks. Key priorities for the role include: Resolving incidents and queries, giving advice, and recommending solutions within defined Service Level Agreements (SLAs) whilst adhering to company policies and procedures Recording requests for assistance in the IT ticketing system Monitoring of key systems and platforms Troubleshooting issues and gather all information required before assigning Commissioning new or replacement equipment Tracking and document the incident-solving process Assisting the business by providing support for occasions such as office moves, events, media launches etc. as and when required Developing and promote customer support services in conjunction with the overall IT Management Team Supporting the wider IT team, and/or manager to deliver project-based IT solutions to the business. Requirements: 1st line, IT support experience An understanding of Microsoft systems Knowledge of IT ticketing systems (preferably Jira) The ability to be able to communicate with stakeholders, effectively at all levels What we'll give you in return We recognise that investing in our team of experts is one of the best ways to support our ambitious journey, and with that encourage knowledge sharing and learning; whether that's learning a new language, joining a lunch and learn session, attending a tech conference or making the most of your LinkedIn Learning subscription we work hard to look after our employees. There are excellent benefits including 28 days of annual leave, private healthcare, an excellent pension scheme (and the usuals... Cycle to Work, season ticket loan scheme etc.) We even have access to a private section of Regent's Park which is handy for hot summers and team building events! We are strong believers in maintaining a healthy work/life balance. At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates. If this sounds like the role for you then we would love to hear from you. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs. We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.
Job Description Job Title : Area Training Manager Department : Game Development Reports to : Training & Workforce Development Manager Salary Banding : £36 - £42,000 Job Level : Guide Location : Home Based (based in the North of England) Duration : 12-month FTC Nature and scope: Everyone involved in rugby union in England is in a fortunate position to inspire positive change in the game and contribute to a better way of life. As a National Governing Body, the RFU has a responsibility to set a high standard for inclusion, fairness and equality of opportunity. The role holder will lead on the implementation of a regional training plan for coaches, match officials, medics and staff. They will develop and implement a regional plan to recruit, train and deploy a high-quality workforce to deliver match official, coaching, medical and safeguarding training, qualifications and support programmes. This includes the line management and deployment of a team of Coach Developers to deliver a programme of coach development courses and in situ 1:1 and small group mentoring support. The Area Training Manager plays a key role in improving the diversity of all facets of the game and creating an inclusive environment for all. Accountabilities: Work with refereeing organisations, constituent bodies and RFU local delivery teams to design and deliver an accessible, needs led training programme that supports the development and activation of coaches, match officials and medics Manage, develop, and deploy a team of Coach Developers to support the development of identified coaches in their own environments Improve inclusivity, opportunities, reduce discrimination and increase the numbers of rugby union coaches and match officials amongst women & girls, ethnically diverse communities, low socio-economic groups, young people and LGBT communities Identify, train, develop and deploy a high-quality workforce (Senior Rugby Developers, Rugby Developers, Mentors) to deliver training and support programmes to coaches, match officials and medics to meet the needs of the local area Ensure regional training programmes are run in accordance with RFU and Awarding body protocols, including management of budgets, quality assurance procedures and effective deployment of workforce Quality assure and internally verify the delivery of the regional RFU training programme. Design and deliver a high-quality programme of online training, including webinars and eLearning courses Produce succinct, relevant & agreed reports on progress against all key objectives in the job holder's area of responsibility Maintain high professional standards and ensure these are promoted in the community Actively collaborate with colleagues to contribute to the development and delivery of Rugby & Club Development strategic, business and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Person Specification The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Essential: Committed to driving forward inclusion in your role and day-to-day behaviours Current driving licence Experience in developing and delivering training courses, including training tutors A qualified sports coach/match official or able to demonstrate potential to achieve the England Rugby Advanced Coaching or Match Official Award Demonstrable recent expertise in the design and delivery of face-to-face training, mentoring, quality assurance and assessment Demonstrable expertise in the use of web-based database tools, the design and delivery of online learning, including eLearning and webinar-based learning Experience of line management Practical understanding of the local sporting landscape in England, with demonstrable experience of leading sport development and innovative solution management Ability to build and maintain rapport and work collaboratively with others Open to new ideas and concepts Highly self-motivated and able to work under own direction to achieve stated objectives within the necessary timescales Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. This role will require an enhanced DBS About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7 After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About Our Team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation..... click apply for full job details
Sep 22, 2022
Full time
Job Description Job Title : Area Training Manager Department : Game Development Reports to : Training & Workforce Development Manager Salary Banding : £36 - £42,000 Job Level : Guide Location : Home Based (based in the North of England) Duration : 12-month FTC Nature and scope: Everyone involved in rugby union in England is in a fortunate position to inspire positive change in the game and contribute to a better way of life. As a National Governing Body, the RFU has a responsibility to set a high standard for inclusion, fairness and equality of opportunity. The role holder will lead on the implementation of a regional training plan for coaches, match officials, medics and staff. They will develop and implement a regional plan to recruit, train and deploy a high-quality workforce to deliver match official, coaching, medical and safeguarding training, qualifications and support programmes. This includes the line management and deployment of a team of Coach Developers to deliver a programme of coach development courses and in situ 1:1 and small group mentoring support. The Area Training Manager plays a key role in improving the diversity of all facets of the game and creating an inclusive environment for all. Accountabilities: Work with refereeing organisations, constituent bodies and RFU local delivery teams to design and deliver an accessible, needs led training programme that supports the development and activation of coaches, match officials and medics Manage, develop, and deploy a team of Coach Developers to support the development of identified coaches in their own environments Improve inclusivity, opportunities, reduce discrimination and increase the numbers of rugby union coaches and match officials amongst women & girls, ethnically diverse communities, low socio-economic groups, young people and LGBT communities Identify, train, develop and deploy a high-quality workforce (Senior Rugby Developers, Rugby Developers, Mentors) to deliver training and support programmes to coaches, match officials and medics to meet the needs of the local area Ensure regional training programmes are run in accordance with RFU and Awarding body protocols, including management of budgets, quality assurance procedures and effective deployment of workforce Quality assure and internally verify the delivery of the regional RFU training programme. Design and deliver a high-quality programme of online training, including webinars and eLearning courses Produce succinct, relevant & agreed reports on progress against all key objectives in the job holder's area of responsibility Maintain high professional standards and ensure these are promoted in the community Actively collaborate with colleagues to contribute to the development and delivery of Rugby & Club Development strategic, business and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Person Specification The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Essential: Committed to driving forward inclusion in your role and day-to-day behaviours Current driving licence Experience in developing and delivering training courses, including training tutors A qualified sports coach/match official or able to demonstrate potential to achieve the England Rugby Advanced Coaching or Match Official Award Demonstrable recent expertise in the design and delivery of face-to-face training, mentoring, quality assurance and assessment Demonstrable expertise in the use of web-based database tools, the design and delivery of online learning, including eLearning and webinar-based learning Experience of line management Practical understanding of the local sporting landscape in England, with demonstrable experience of leading sport development and innovative solution management Ability to build and maintain rapport and work collaboratively with others Open to new ideas and concepts Highly self-motivated and able to work under own direction to achieve stated objectives within the necessary timescales Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. This role will require an enhanced DBS About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7 After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About Our Team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation..... click apply for full job details
Office Manager 6month FTC - Starting ASAP Salary up to £35-38k (pro rata) 40 hours per week Farnborough, Hampshire Immediate Start (Apply Now!) Syntech Recruitment are recruiting for an experienced and proficient Office Manager for our client in Farnborough. You will need to be strong in a variety of skills including SAGE 50 and Microsoft Excel. The role would suit an experienced PA or Office Manager as the successful applicant will be working closely with the directors on a couple of large projects. The responsibilities of the successful applicant: SAGE50 experience is essential organising meetings and managing databases. booking transport and accommodation. organising company events or conferences. ordering stationery and furniture. dealing with correspondence, complaints and queries. preparing letters, presentations and reports The profile of a successful Administrator: Experienced user of SAGE software A willingness to get involved in additional tasks when required Experienced and proficient with Microsoft packages (Excel, word etc) Flexibility and adaptability. Good oral and written communication skills. Organisational skills and the ability to multitask. The ability to be proactive and take the initiative. Communication skills. If you think you have the skills necessary to be a success in this role, please click apply. For any additional information get in touch Syntech Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job you accept our T&C's, Privacy Policy and Disclaimers which can be found on our website
Dec 06, 2021
Full time
Office Manager 6month FTC - Starting ASAP Salary up to £35-38k (pro rata) 40 hours per week Farnborough, Hampshire Immediate Start (Apply Now!) Syntech Recruitment are recruiting for an experienced and proficient Office Manager for our client in Farnborough. You will need to be strong in a variety of skills including SAGE 50 and Microsoft Excel. The role would suit an experienced PA or Office Manager as the successful applicant will be working closely with the directors on a couple of large projects. The responsibilities of the successful applicant: SAGE50 experience is essential organising meetings and managing databases. booking transport and accommodation. organising company events or conferences. ordering stationery and furniture. dealing with correspondence, complaints and queries. preparing letters, presentations and reports The profile of a successful Administrator: Experienced user of SAGE software A willingness to get involved in additional tasks when required Experienced and proficient with Microsoft packages (Excel, word etc) Flexibility and adaptability. Good oral and written communication skills. Organisational skills and the ability to multitask. The ability to be proactive and take the initiative. Communication skills. If you think you have the skills necessary to be a success in this role, please click apply. For any additional information get in touch Syntech Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job you accept our T&C's, Privacy Policy and Disclaimers which can be found on our website
Client-Side Property Management Job,12 Month FTC, Central London, Healthcare Assets, \u00A330,000 + APC Support Hays Property & Surveying are currently working exclusively with a highly recognised healthcare provider who are looking for a junior commercial property management surveyor who can join their business on a 12month FTC to cover Maternity Leave. Your new company One of the largest UK landlords with a real estate portfolio which comprises of more than 2,000 properties, over 6,000 tenants and a portfolio value of in excess of \u00A33bn is looking for newly qualified mrics surveyors or commercial property managers who is part way through their APC and looking for an additional 12months diary experience. Your new role The role sits within the asset management function supporting senior members of the team including a Principal Property Manager in all aspects of managing a large diverse property portfolio. Core responsibilities include supporting on lease transactions, managing head lease events, sub-lease events, analysing asset management data and liaising with all external agents. You will also be involved in valuation, development, landlord & tenant queries rating and dilapidations. This really is a rounded general practice role. What you'll need to succeed Ideally, we are looking for MRICS Qualified Surveyors or candidates who are part way through their APC looking for at least 12month APC diary experience. The successful candidate will have commercial property management experience, working with tenants a daily basis, experience conduction high quality site visits and manage instructions to help drive the portfolio values and efficiency. What you'll get in return 12month FTC The successful candidate will be rewarded with a competitive salary, a fantastic benefits package along with invaluable training and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 06, 2021
Full time
Client-Side Property Management Job,12 Month FTC, Central London, Healthcare Assets, \u00A330,000 + APC Support Hays Property & Surveying are currently working exclusively with a highly recognised healthcare provider who are looking for a junior commercial property management surveyor who can join their business on a 12month FTC to cover Maternity Leave. Your new company One of the largest UK landlords with a real estate portfolio which comprises of more than 2,000 properties, over 6,000 tenants and a portfolio value of in excess of \u00A33bn is looking for newly qualified mrics surveyors or commercial property managers who is part way through their APC and looking for an additional 12months diary experience. Your new role The role sits within the asset management function supporting senior members of the team including a Principal Property Manager in all aspects of managing a large diverse property portfolio. Core responsibilities include supporting on lease transactions, managing head lease events, sub-lease events, analysing asset management data and liaising with all external agents. You will also be involved in valuation, development, landlord & tenant queries rating and dilapidations. This really is a rounded general practice role. What you'll need to succeed Ideally, we are looking for MRICS Qualified Surveyors or candidates who are part way through their APC looking for at least 12month APC diary experience. The successful candidate will have commercial property management experience, working with tenants a daily basis, experience conduction high quality site visits and manage instructions to help drive the portfolio values and efficiency. What you'll get in return 12month FTC The successful candidate will be rewarded with a competitive salary, a fantastic benefits package along with invaluable training and development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Reporting to the EA Team Manager, the Executive Assistant will perform, coordinate and oversee a number of operational and business-related administrative duties while providing an extensive level of support to Partners. Client Details A new opportunity has arisen for a successful Executive Assistant to join a Global Financial Services on a 12-month FTC basis. Description You will be part of a team of other EAs, working as part of the Business Services team within Central Business Services (CBS). You will collaborate, support and cover for EA colleagues working in an agile way to meet the requirements of the Partners and business overall. Key requirements of the role include: Coordination of the Partner's leadership team and activities Preparation of material and attendance at meetings with Partners, to capture, drive & track actions Championing the use of self-service tools and process support where applicable Assistance to other grades for matters relating to the partners they support. Oversight of Partner business, industry and current projects, with an understanding of Partner objectives, time-lines and critical milestones Liaising with clients, colleagues and other EAs, including liaison with client peers for meetings and events Extensive calendar and diary management (with an ability to manage, delegate and make decisions) Coordinating schedules, meetings and appointments Answering and directing telephone calls Managing Partner in-box and drafting/sending responses Arranging travel, PTA, visas and booking accommodation Supporting Partners with their client relationship management through the Jupiter system Maintaining and monitoring expenses Arranging dinners, events and public appearances etc. Creating documents, letters etc using the Microsoft Office suite Supporting and covering other EAs in the team for sickness/absence/increased workload etc Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Profile The successful Executive Assistant will have: GCSE education, including Maths and English or equivalent Intermediate/Advanced knowledge of Microsoft Office Word & Outlook Working knowledge of Excel & PowerPoint Excellent organisational and diary management skills Ability to work accurately and effectively under pressure Ability to prioritise and manage own workload to meet deadlines Ability to act with discretion, confidentiality and personal sensitivity in all aspects of the role Ability to quickly establish rapport with Partners and staff at all levels Ability to communicate effectively at all levels, internally and externally; written and spoken Ability to work on own initiative and use own judgement to problem solve Maintains a positive, professional and proactive approach; articulates thoughts and ideas in a manner which instils confidence in others and builds relationships at all levels across the business and with external contacts Job Offer Salary £31,650 - £33,500 dependent on experience Remote working / flexible working arrangement 12 month fixed term contract
Dec 04, 2021
Contractor
Reporting to the EA Team Manager, the Executive Assistant will perform, coordinate and oversee a number of operational and business-related administrative duties while providing an extensive level of support to Partners. Client Details A new opportunity has arisen for a successful Executive Assistant to join a Global Financial Services on a 12-month FTC basis. Description You will be part of a team of other EAs, working as part of the Business Services team within Central Business Services (CBS). You will collaborate, support and cover for EA colleagues working in an agile way to meet the requirements of the Partners and business overall. Key requirements of the role include: Coordination of the Partner's leadership team and activities Preparation of material and attendance at meetings with Partners, to capture, drive & track actions Championing the use of self-service tools and process support where applicable Assistance to other grades for matters relating to the partners they support. Oversight of Partner business, industry and current projects, with an understanding of Partner objectives, time-lines and critical milestones Liaising with clients, colleagues and other EAs, including liaison with client peers for meetings and events Extensive calendar and diary management (with an ability to manage, delegate and make decisions) Coordinating schedules, meetings and appointments Answering and directing telephone calls Managing Partner in-box and drafting/sending responses Arranging travel, PTA, visas and booking accommodation Supporting Partners with their client relationship management through the Jupiter system Maintaining and monitoring expenses Arranging dinners, events and public appearances etc. Creating documents, letters etc using the Microsoft Office suite Supporting and covering other EAs in the team for sickness/absence/increased workload etc Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Profile The successful Executive Assistant will have: GCSE education, including Maths and English or equivalent Intermediate/Advanced knowledge of Microsoft Office Word & Outlook Working knowledge of Excel & PowerPoint Excellent organisational and diary management skills Ability to work accurately and effectively under pressure Ability to prioritise and manage own workload to meet deadlines Ability to act with discretion, confidentiality and personal sensitivity in all aspects of the role Ability to quickly establish rapport with Partners and staff at all levels Ability to communicate effectively at all levels, internally and externally; written and spoken Ability to work on own initiative and use own judgement to problem solve Maintains a positive, professional and proactive approach; articulates thoughts and ideas in a manner which instils confidence in others and builds relationships at all levels across the business and with external contacts Job Offer Salary £31,650 - £33,500 dependent on experience Remote working / flexible working arrangement 12 month fixed term contract
An extremely rare and exciting opportunity has arisen for a passionate and self-motivated Events & Area Fundraising Manager to join our welcoming fundraising team, on a 9-month FTC to cover maternity leave. This position to work 37.5 hours per week, Monday - Friday, however there is a level of flexibility where you will have the opportunity to work from home if preferable. The nature of event fundraising is that there will be occasional evening and weekend work, for which time off in lieu will be given. The successful candidate will be achieving and gaining additional funds to directly improve the impact we can have for the people we support across the United Kingdom. Covering Northern Ireland, the Events & Area Fundraising Manager will be directly responsible for the strategic direction, planning and day-to-day management of regional events & fundraising for your geographical area. Within this role, you will achieve agreed fundraising targets for the area through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, companies, associations and schools whilst maximising the current portfolio of events such as; Mencap Race Day, Superhero Challenge, Rock Your Socks, 3rd Party events and the Big Tea Party. You will research, identify and develop new community events and fundraising opportunities, areas of potential support and build a robust regional pipeline. The role will be based in our Children's Centre in Belfast, however there will be a degree of flexibility for the right candidate. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! Essential skills and experiences for this role (but not limited to): The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information The ability to research, assess and initiate new opportunities within the context of an overall plan Able to manage the detailed content involved in function/event management and to support the supervision of key volunteers involved in such activities Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give off their very best Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents Excellent verbal communication skills, to be able to deliver presentations and give local media interviews Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals IT literate - use of word-processing, spreadsheets PowerPoint and databases Good experience working with community fundraising or working within a charity Please review the Job Description to view all the essential criteria required for this role. This role will close on 7th December for shortlisting and interviews will commence shortly after via MS Teams. Please apply with an up to date CV. JOB ID 23670 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Dec 03, 2021
Contractor
An extremely rare and exciting opportunity has arisen for a passionate and self-motivated Events & Area Fundraising Manager to join our welcoming fundraising team, on a 9-month FTC to cover maternity leave. This position to work 37.5 hours per week, Monday - Friday, however there is a level of flexibility where you will have the opportunity to work from home if preferable. The nature of event fundraising is that there will be occasional evening and weekend work, for which time off in lieu will be given. The successful candidate will be achieving and gaining additional funds to directly improve the impact we can have for the people we support across the United Kingdom. Covering Northern Ireland, the Events & Area Fundraising Manager will be directly responsible for the strategic direction, planning and day-to-day management of regional events & fundraising for your geographical area. Within this role, you will achieve agreed fundraising targets for the area through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, companies, associations and schools whilst maximising the current portfolio of events such as; Mencap Race Day, Superhero Challenge, Rock Your Socks, 3rd Party events and the Big Tea Party. You will research, identify and develop new community events and fundraising opportunities, areas of potential support and build a robust regional pipeline. The role will be based in our Children's Centre in Belfast, however there will be a degree of flexibility for the right candidate. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! Essential skills and experiences for this role (but not limited to): The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information The ability to research, assess and initiate new opportunities within the context of an overall plan Able to manage the detailed content involved in function/event management and to support the supervision of key volunteers involved in such activities Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give off their very best Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents Excellent verbal communication skills, to be able to deliver presentations and give local media interviews Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals IT literate - use of word-processing, spreadsheets PowerPoint and databases Good experience working with community fundraising or working within a charity Please review the Job Description to view all the essential criteria required for this role. This role will close on 7th December for shortlisting and interviews will commence shortly after via MS Teams. Please apply with an up to date CV. JOB ID 23670 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Reference No 17736 Job Title PA, Office Leasing - 12 Month FTC Type Fixed Term Contract Salary Range Competitive Division Commercial Sub Division London Offices Department London Office Leasing KF () Location City - (London) Knight Frank are looking to hire a results driven PA to support an Equity Partner, Partners, and team members, and support the Operations Assistant in offering solutions, ideas and helping to make judgements and decisions on behalf of the Partners as and when required. This is a 12 Month Maternity Cover. Responsibilities Management Support & Coordination PA support to Service Line Head, Partners and team members, maintaining their schedules through extensive and proactive diary and email management; organisation of internal / external meetings and viewings and conference calls, including preparing any required papers beforehand. Board Meetings and team Strategy Away Days; coordination of all relevant meetings including preparation of Board packs. Presentations; coordinate and manage internal and external (client) presentations with our in-house creative and business development teams (where possible draft in the first instance), external printers, plus the post room to ensure a smooth process. Corporate travel arrangements; UK and overseas, plus preparing detailed itineraries and travel packs where necessary Business Coordination Acting as an Ambassador for the department head / Equity Partner and teams. Maintain collaborative relationships with clients, managers and employees. Business Planning coordination (bi-annually); working with the Operations Assistant on the spring and autumn business planning process and helping to coordinate for their team(s). Sales invoicing Monthly travel sign off, signing off costs, database subscriptions, supplier invoice processing Expense claim coordination for the department Referral coordination Team Coordination Team meetings; attend team catch ups and WIP meetings, minute taking and ensuring actions are followed up Reception; ad hoc reception cover, as and when required New Starter Induction coordination; working with the Operations Assistant to help support the process of new starters (induction) / leavers for their team(s). Training; helping to ensure all their team(s) mandatory training is up to date and helping to proactively promote training opportunities to support personal development. Appraisal co-ordination for their team and six monthly 1:1's. Working with the rest of the LONDON business support network to ensure best practices are shared, communication is continued and helping other teams when there are pressure points. Processes & Efficiency Coordination Supporting the Operations Assistant with the process procedures to ensure a streamlined service for their teams. hub Coordination; working with the Operations Assistant to ensure client records for all teams are maintained, 'cleaned' regularly. Project Coordination & Management Marketing Communications Coordinator (MCC); working closely with LONDON Business Account Manager. Providing support on marketing projects including; website, marketing collateral, sales brochures, event invites, property summaries, contact booklets, capability statements, track records, deal resumes, research documents and all other relevant marketing materials, including social media i.e. LinkedIn, Twitter, Instagram, Yammer etc. Supporting the Corporate CRM Programme; where relevant, working closely with their CRP's to maintain strong client relationships and communication. Event management; working with the Operations Assistant on firm wide events; including project managing some of their team events from the initial brainstorm to briefing marketing, researching venues, creating invites, helping create supporting collateral, managing the RSVP lists, welcoming the clients at the event, etc. KFX; contribution/idea generation Foundational Technology Skills Microsoft Office 365; Word, Excel, Outlook, PowerPoint, OneNote, Teams, Share Point and Skype for Business Adobe Acrobat Database Management software; ICON; Hub, Microsoft Access, FileMaker Pro Project Management software; Microsoft Project and any other in-house systems Design and Layout software; Microsoft Publisher, Adobe Photoshop and/or InDesign Social Media for business purposes; LinkedIn, Twitter, Facebook, Yammer, Google+, Instagram and Pinterest Financial; Working Life NB. This list is not exhaustive but is written to give an outline of the expectations and some tasks will only be relevant for specific roles.
Dec 01, 2021
Full time
Reference No 17736 Job Title PA, Office Leasing - 12 Month FTC Type Fixed Term Contract Salary Range Competitive Division Commercial Sub Division London Offices Department London Office Leasing KF () Location City - (London) Knight Frank are looking to hire a results driven PA to support an Equity Partner, Partners, and team members, and support the Operations Assistant in offering solutions, ideas and helping to make judgements and decisions on behalf of the Partners as and when required. This is a 12 Month Maternity Cover. Responsibilities Management Support & Coordination PA support to Service Line Head, Partners and team members, maintaining their schedules through extensive and proactive diary and email management; organisation of internal / external meetings and viewings and conference calls, including preparing any required papers beforehand. Board Meetings and team Strategy Away Days; coordination of all relevant meetings including preparation of Board packs. Presentations; coordinate and manage internal and external (client) presentations with our in-house creative and business development teams (where possible draft in the first instance), external printers, plus the post room to ensure a smooth process. Corporate travel arrangements; UK and overseas, plus preparing detailed itineraries and travel packs where necessary Business Coordination Acting as an Ambassador for the department head / Equity Partner and teams. Maintain collaborative relationships with clients, managers and employees. Business Planning coordination (bi-annually); working with the Operations Assistant on the spring and autumn business planning process and helping to coordinate for their team(s). Sales invoicing Monthly travel sign off, signing off costs, database subscriptions, supplier invoice processing Expense claim coordination for the department Referral coordination Team Coordination Team meetings; attend team catch ups and WIP meetings, minute taking and ensuring actions are followed up Reception; ad hoc reception cover, as and when required New Starter Induction coordination; working with the Operations Assistant to help support the process of new starters (induction) / leavers for their team(s). Training; helping to ensure all their team(s) mandatory training is up to date and helping to proactively promote training opportunities to support personal development. Appraisal co-ordination for their team and six monthly 1:1's. Working with the rest of the LONDON business support network to ensure best practices are shared, communication is continued and helping other teams when there are pressure points. Processes & Efficiency Coordination Supporting the Operations Assistant with the process procedures to ensure a streamlined service for their teams. hub Coordination; working with the Operations Assistant to ensure client records for all teams are maintained, 'cleaned' regularly. Project Coordination & Management Marketing Communications Coordinator (MCC); working closely with LONDON Business Account Manager. Providing support on marketing projects including; website, marketing collateral, sales brochures, event invites, property summaries, contact booklets, capability statements, track records, deal resumes, research documents and all other relevant marketing materials, including social media i.e. LinkedIn, Twitter, Instagram, Yammer etc. Supporting the Corporate CRM Programme; where relevant, working closely with their CRP's to maintain strong client relationships and communication. Event management; working with the Operations Assistant on firm wide events; including project managing some of their team events from the initial brainstorm to briefing marketing, researching venues, creating invites, helping create supporting collateral, managing the RSVP lists, welcoming the clients at the event, etc. KFX; contribution/idea generation Foundational Technology Skills Microsoft Office 365; Word, Excel, Outlook, PowerPoint, OneNote, Teams, Share Point and Skype for Business Adobe Acrobat Database Management software; ICON; Hub, Microsoft Access, FileMaker Pro Project Management software; Microsoft Project and any other in-house systems Design and Layout software; Microsoft Publisher, Adobe Photoshop and/or InDesign Social Media for business purposes; LinkedIn, Twitter, Facebook, Yammer, Google+, Instagram and Pinterest Financial; Working Life NB. This list is not exhaustive but is written to give an outline of the expectations and some tasks will only be relevant for specific roles.
Learning and Development (L&D) is PwC's internal learning and development function. The Learning Design team is part of L&D and is the team responsible for designing training to meet business needs. Reporting to the Technical Content Senior Manager, the Audit Technical Lead Author is responsible for the development of Audit technical learning content which includes years 1 to 4, partner / manager, experienced joiners and other entry / induction routes training. About the role As an Audit Technical Lead Author you'll design and develop learning materials in partnership with experienced L&D professionals and other Subject Matter Experts (SMEs) (e.g. the Audit Methodology team). You'll draw on your accounting and audit expertise to design training materials that are technically accurate, relevant to current issues, and reflect changing regulatory or business requirements. As a Technical Lead Author, you will work with the wider Learning Design, Strategic Relationships and Learning Experience teams within L&D to deliver highly effective training content and learning design strategies using adult learning principles. You may work on a variety of projects and initiatives related to Audit technical learning content, including the design, development and review of face-to-face, virtual or technology enabled learning solutions (e.g. videos or elearn). The work undertaken and the specific projects you will be involved with will be based on your experience, skillset, areas of expertise and interests. The following skills are required for this role: Strong technical accounting (e.g. Accounting qualification such as ACA) and experience in executing financial statement audits Confidence to operate within an environment of constant change and regulatory scrutiny Strong interest in Learning & Development design and delivery, and application of 70:20:10 principles Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team Ability to build and maintain good relationships in a hybrid working environment Confident and effective communication skills, both in written and verbal form Innovative and creative approach to new challenges Proven ability to work to deadlines and manage time effectively Proven ability to effectively use online collaboration tools e.g. online meetings and Experience of tutoring / facilitating Audit programmes would be beneficial The key responsibilities of the role are to: Design and develop learning materials in partnership with SMEs and with guidance from the Technical Content Senior Manager. Review content written by authors, and peers, to check the flow of the messages, whether all learning objectives have been met and whether there is an appropriate mix of delivery approaches adopted. Take a management and, at times leadership, role of Authors in the team, providing on the job coaching and supporting personal development of peers and team members. Work closely with assigned SMEs to define and prioritise learning objectives and to ensure that all final materials are reviewed. Take a lead on project management of the design plan that will be developed by the design team. Brief and train facilitators to equip them to be able to deliver training and if applicable, attend events to provide on site support. Note for internal candidates only Demonstrating your commitment to audit quality is important at every stage of your career. Performing a quality role such as this secondment to L&D will provide you with an opportunity to deepen your knowledge and experience through working with SMEs (e.g. the Audit Methodology team). You can read more on the Quality at the Heart of Career Progression website. You will be expected to maintain your links with your home business unit during your secondment. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Dec 01, 2021
Full time
Learning and Development (L&D) is PwC's internal learning and development function. The Learning Design team is part of L&D and is the team responsible for designing training to meet business needs. Reporting to the Technical Content Senior Manager, the Audit Technical Lead Author is responsible for the development of Audit technical learning content which includes years 1 to 4, partner / manager, experienced joiners and other entry / induction routes training. About the role As an Audit Technical Lead Author you'll design and develop learning materials in partnership with experienced L&D professionals and other Subject Matter Experts (SMEs) (e.g. the Audit Methodology team). You'll draw on your accounting and audit expertise to design training materials that are technically accurate, relevant to current issues, and reflect changing regulatory or business requirements. As a Technical Lead Author, you will work with the wider Learning Design, Strategic Relationships and Learning Experience teams within L&D to deliver highly effective training content and learning design strategies using adult learning principles. You may work on a variety of projects and initiatives related to Audit technical learning content, including the design, development and review of face-to-face, virtual or technology enabled learning solutions (e.g. videos or elearn). The work undertaken and the specific projects you will be involved with will be based on your experience, skillset, areas of expertise and interests. The following skills are required for this role: Strong technical accounting (e.g. Accounting qualification such as ACA) and experience in executing financial statement audits Confidence to operate within an environment of constant change and regulatory scrutiny Strong interest in Learning & Development design and delivery, and application of 70:20:10 principles Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team Ability to build and maintain good relationships in a hybrid working environment Confident and effective communication skills, both in written and verbal form Innovative and creative approach to new challenges Proven ability to work to deadlines and manage time effectively Proven ability to effectively use online collaboration tools e.g. online meetings and Experience of tutoring / facilitating Audit programmes would be beneficial The key responsibilities of the role are to: Design and develop learning materials in partnership with SMEs and with guidance from the Technical Content Senior Manager. Review content written by authors, and peers, to check the flow of the messages, whether all learning objectives have been met and whether there is an appropriate mix of delivery approaches adopted. Take a management and, at times leadership, role of Authors in the team, providing on the job coaching and supporting personal development of peers and team members. Work closely with assigned SMEs to define and prioritise learning objectives and to ensure that all final materials are reviewed. Take a lead on project management of the design plan that will be developed by the design team. Brief and train facilitators to equip them to be able to deliver training and if applicable, attend events to provide on site support. Note for internal candidates only Demonstrating your commitment to audit quality is important at every stage of your career. Performing a quality role such as this secondment to L&D will provide you with an opportunity to deepen your knowledge and experience through working with SMEs (e.g. the Audit Methodology team). You can read more on the Quality at the Heart of Career Progression website. You will be expected to maintain your links with your home business unit during your secondment. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
