Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Dec 07, 2025
Full time
Job Description: Information Security Officer Location: UK Full-Time - Remote Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London Market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.As the Information Security Officer, you will be the Security point of contact for IT operations, responsible for the supporting and communicating the importance of compliance and governance of the security strategy, roadmap and policies that are in alignment with the organization's overall security objectives. Responsibilities Identify, assess, and prioritize security vulnerabilities, ensuring effective remediation plans are in place and executed. Lead investigations into information security breaches, ensuring proper reporting and communication with senior management during incidents. Work with the Security Incident Response Coordination Centre (SIRCC) to address and mitigate security incidents, ensuring proportionate remediation of information breaches. Work closely with the CISO to ensure the security strategy aligns with broader organisational objectives, whilst also meeting information privacy and protection regulations (e.g., GDPR). Monitor and review security policies, standards, and procedures focused on protecting information across all environments, ensuring alignment with business and IT priorities. Own and manage all information security risks, performing risk assessments specific to storage, processing, and transfer. Conduct periodic audits of information security controls to ensure compliance with internal policies and external regulations. Ensure that information security requirements are incorporated into all phases of technology systems, from design through deployment. Coordinate with third-party security vendors to conduct vulnerability assessments, penetration tests, and security audits focused on information protection. Stay current on emerging information security trends, threats, and technologies, recommending updates to security measures as needed. Establish and maintain a strong information security posture, continuously monitoring the effectiveness of controls and processes. Regularly evaluate the organization's information security safeguards, ensuring they provide robust protection against evolving threats and information-related risks. Monitor software development teams to ensure secure information handling throughout the software development lifecycle (SDLC), ensuring security is embedded processing systems and applications Qualifications & Experience Ideally, a degree in computer science, Information Systems, Engineering, or a related field. Holding any of the following qualifications would be an added advantage: CISSP, CCSP, GIAC Cloud security certifications. Proven experience in a security management capacity, particularly in information-rich industries (e.g., Software, Financial Services). Proven track record of securing cloud-based services, ensuring scalability, performance, and reliability. Expertise in a wide range of security domains: access controls, network security, cloud security, application security, secure software design, security testing, and vulnerability remediation, and incident management. Experience in cloud computing architectures, common technologies (e.g., AWS security tools). Good understanding of NIST security controls frameworks, risk assessment, and risk management. Familiarity with service control frameworks such as SOC 1 and 2. Knowledge of threat modelling and risk management practices. Strong project management skills with experience leading cross-functional teams in large, complex security projects. Investment In Training and Development We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term. Our Culture Here at Velonetic we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach. Employee Benefits As part of our competitive remuneration package, flexible benefits are available. There isan option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic.DXC will be managing the recruitment throughout the onboarding process.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Dec 06, 2025
Full time
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary's reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Dec 06, 2025
Contractor
Neighbourhood Response Officer needed in Leatherhead The rate is £19.35ph PAYE This is a temporary role The reference number is: 000A 7F3D / 1 The successful candidate will be required to understand local needs and work with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered click apply for full job details
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Main duties of the job Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems. Undertake full range of portering duties and responsibilities. Undertake full range of Car Park duties and responsibilities. Carry out switchboard activities outside standard hours of working i.e., when the trust main telephone switchboard will not be active Mon - Fri Sat-Sun . Responding to routine enquiries from patients, patients' representatives, visitors, contractors, the public and staff Fundamental to the role will be dealing with issues regarding challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, vagrants and unwelcome visitors). The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques. Work to the site instruction Please note: A team of 4 (1 x supervisor 4 x guards) on any occasion is required, individuals will be expected to take on SOME of the roles during a shift. About us Do you want to make a difference? Applicants should be Smart, Flexible, Reliable, Decisive, show initiative in all situations and have excellent Customer Service skills. Pay Band 3 £24,937 plus enhancements as worked (nights-B/H's-W/ends) Hours - Annualised Shift Pattern as per rota 24/7/hrs day's 12hrs nights rotating on a 5-week rolling rota. Job responsibilities DUTIES AND RESPONSIBILITIES 1. Communication and relationship skills Receive and be able to interpret and exchange routine information and documentation, particularly with tact regarding communication with patients. Provide clear routine information (in documentation form when required), advice, instructions and training to groups using tact and persuasive skills as required, particularly where there are barriers in understanding and with tact and persuasion when dealing with patients, patients representatives, visitors, contractors related elements. Communicate and calm violent or distressed people in a professional manner, particularly where the audience may not easily be understood because of communication difficulties (individuals may have been assaulted). Liaise with outside agencies such as fire, police, and ambulance services. Communicate with contractors and ensure that all contractors log in and out, during out of hours periods. Contractors may also need to be advised of trust protocols and their consequence e.g., no smoking policy. Challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, nonpayment of car park, vagrants and unwelcome visitors) Develop and maintain relationships, effective networks and proactive communication mechanisms with patients, visitors, contractors, staff, professional colleagues and external contacts. 2. Knowledge, Training & Experience Following training understand a range of working, controls, procedures, practices instructions and guidelines and keep up to date with changes and improvements to the controls. A detailed knowledge of the safety controls, policies, procedures, and practices will be required where experience must be continually built upon, applying safety strategy and planning requirements. Knowledge of the hospital layout associated equipment requirements with manual handling techniques and basic driving skills. Apply security restraint and breakaway procedures when required. Gain specialist and theoretical knowledge regarding the operation and processes to carry out the role e.g., access control, CCTV, security related software, telephone switchboard basic knowledge and application of the law, electrical and mechanical systems and the tools required to carry out specific functions 3. Analytical & Judgmental Skills Review, interpret and appreciate information, data, and situations. This will include crime investigations, comparisons, conflicting information and consider legislation, Health Technical Memorandums (HTMs) and NHS requirements. Make judgments and decisions involving a range of facts or situations, which may require analysis and interpretation, including staff performance and shortages. Carry out analyses regarding fault finding and investigate to resolves issues. Make judgments with the ability to assess, resolve and forward enquiries and distribute results 4. Planning & Organisational Skills Plan and organise straightforward tasks, activities, and programmes of work for individual and team, this will include crime prevention measures any maintenance requirements Manage documentation in line with the trust policy and follow operational policies and procedures related to the storage and retention of records. Maintain records of all related incidents and provide reports for the head of security 5. Physical Skills The following skills detail the main day to day requirements, however, see appendix A for day-to-day tasks expected to be carried out.: Maintain all security, switchboard, portering, stores and car park related activities on a rota basis.Skills for physical restraint carried out with speed and accuracy will be paramount.Maintain contingency plans in the event of incidents.Maintain data-based record systems related to the responsibilities.Ensure control systems operate effectively i.e., possess keyboard skills and manual dexterity associated with CCTV, Access Control related software and estates maintenance system.Use and manipulation of fine hand tools and equipment for maintenance activitiesManipulate trolleys, wheelchairs, and bedsAssist patients/clients during contactDriving for short periodsLog and review all complaints, incidents, and comments. 6. Responsibility for Patient/Client Care Ensure healthcare services are provided in environments which promote effective care and optimise health outcomes by being a safe and secure environment which protects patients, staff, visitors and their property, and the physical assets of the organisation Provide a portering service to patients. Assist and provide advice to all patients, visitors, contractors, and staff at all times and particularly during incidents and emergencies in line with physical responsibilities. Incidental contact with patients will also be by way of telephone calls 7. Responsibility for Policy/Service Development Comply with all related controls to ensure systems and standards are followed in line with applicable policies, legislation, NHS Standards, and the quality of work accepted by the trust. Further ensuring that controls result in desired and targeted performance being achieved. Operate in line with implementing current policies; contribute to developing, reviewing, updating these policies, and implementing a controlled process. Contribute to quality initiatives and comment on proposals for changes in working practices. Attend all training that is required, role-specific and mandatory. 8. Responsibility for Financial & Physical Resources Ensure security regarding any ad-hoc cash collections that are requested. Lost property must be secured, and all assets generally secured in line with policies and procedures following physical skills implications above. Maintain physical equipment as required A duty of care is expected with relation to equipment and resources. Equipment must be used following all safety controls Responsible for direct equipment used within the department: CCTV SystemsSwitchboardsRadiosBleepsAlarms - Medical Gasses, Fire, Fridges, and Intruder alarmsTelephoneMobile phonesVehicle 9. Responsibility for Human Resources Participate to develop your long-term career via work evaluation and individual needs. Demonstrate duties and activities to new starters and less experienced colleagues supporting induction and mandatory, giving advice, guidance, and supervision with respect to carrying out their function. 10. Responsibility for Information Resources Ensure electronic records (where they apply) and physical records are maintained accurately for all related aspects of responsibility. Keep evidence in such a format that the trust can demonstrate that controls are in place for all objectives and risks associated with areas of responsibility and that reporting supervisors and staff do the same. In relation to security role ensure CCTV images, information and transcribing minutes which could be used in court proceedings must always be held highly secure. Specific patient policies must be applied. Process and records personally generated information such as time sheets, training records and work-related activities. All evidence to be kept and reported to respective supervisors. 11 . click apply for full job details
Dec 05, 2025
Full time
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Main duties of the job Responsible for providing a uniformed specialist service. Ensuring that patients, visitors, and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services. Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems. Undertake full range of portering duties and responsibilities. Undertake full range of Car Park duties and responsibilities. Carry out switchboard activities outside standard hours of working i.e., when the trust main telephone switchboard will not be active Mon - Fri Sat-Sun . Responding to routine enquiries from patients, patients' representatives, visitors, contractors, the public and staff Fundamental to the role will be dealing with issues regarding challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, vagrants and unwelcome visitors). The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques. Work to the site instruction Please note: A team of 4 (1 x supervisor 4 x guards) on any occasion is required, individuals will be expected to take on SOME of the roles during a shift. About us Do you want to make a difference? Applicants should be Smart, Flexible, Reliable, Decisive, show initiative in all situations and have excellent Customer Service skills. Pay Band 3 £24,937 plus enhancements as worked (nights-B/H's-W/ends) Hours - Annualised Shift Pattern as per rota 24/7/hrs day's 12hrs nights rotating on a 5-week rolling rota. Job responsibilities DUTIES AND RESPONSIBILITIES 1. Communication and relationship skills Receive and be able to interpret and exchange routine information and documentation, particularly with tact regarding communication with patients. Provide clear routine information (in documentation form when required), advice, instructions and training to groups using tact and persuasive skills as required, particularly where there are barriers in understanding and with tact and persuasion when dealing with patients, patients representatives, visitors, contractors related elements. Communicate and calm violent or distressed people in a professional manner, particularly where the audience may not easily be understood because of communication difficulties (individuals may have been assaulted). Liaise with outside agencies such as fire, police, and ambulance services. Communicate with contractors and ensure that all contractors log in and out, during out of hours periods. Contractors may also need to be advised of trust protocols and their consequence e.g., no smoking policy. Challenging patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, car park incidents, nonpayment of car park, vagrants and unwelcome visitors) Develop and maintain relationships, effective networks and proactive communication mechanisms with patients, visitors, contractors, staff, professional colleagues and external contacts. 2. Knowledge, Training & Experience Following training understand a range of working, controls, procedures, practices instructions and guidelines and keep up to date with changes and improvements to the controls. A detailed knowledge of the safety controls, policies, procedures, and practices will be required where experience must be continually built upon, applying safety strategy and planning requirements. Knowledge of the hospital layout associated equipment requirements with manual handling techniques and basic driving skills. Apply security restraint and breakaway procedures when required. Gain specialist and theoretical knowledge regarding the operation and processes to carry out the role e.g., access control, CCTV, security related software, telephone switchboard basic knowledge and application of the law, electrical and mechanical systems and the tools required to carry out specific functions 3. Analytical & Judgmental Skills Review, interpret and appreciate information, data, and situations. This will include crime investigations, comparisons, conflicting information and consider legislation, Health Technical Memorandums (HTMs) and NHS requirements. Make judgments and decisions involving a range of facts or situations, which may require analysis and interpretation, including staff performance and shortages. Carry out analyses regarding fault finding and investigate to resolves issues. Make judgments with the ability to assess, resolve and forward enquiries and distribute results 4. Planning & Organisational Skills Plan and organise straightforward tasks, activities, and programmes of work for individual and team, this will include crime prevention measures any maintenance requirements Manage documentation in line with the trust policy and follow operational policies and procedures related to the storage and retention of records. Maintain records of all related incidents and provide reports for the head of security 5. Physical Skills The following skills detail the main day to day requirements, however, see appendix A for day-to-day tasks expected to be carried out.: Maintain all security, switchboard, portering, stores and car park related activities on a rota basis.Skills for physical restraint carried out with speed and accuracy will be paramount.Maintain contingency plans in the event of incidents.Maintain data-based record systems related to the responsibilities.Ensure control systems operate effectively i.e., possess keyboard skills and manual dexterity associated with CCTV, Access Control related software and estates maintenance system.Use and manipulation of fine hand tools and equipment for maintenance activitiesManipulate trolleys, wheelchairs, and bedsAssist patients/clients during contactDriving for short periodsLog and review all complaints, incidents, and comments. 6. Responsibility for Patient/Client Care Ensure healthcare services are provided in environments which promote effective care and optimise health outcomes by being a safe and secure environment which protects patients, staff, visitors and their property, and the physical assets of the organisation Provide a portering service to patients. Assist and provide advice to all patients, visitors, contractors, and staff at all times and particularly during incidents and emergencies in line with physical responsibilities. Incidental contact with patients will also be by way of telephone calls 7. Responsibility for Policy/Service Development Comply with all related controls to ensure systems and standards are followed in line with applicable policies, legislation, NHS Standards, and the quality of work accepted by the trust. Further ensuring that controls result in desired and targeted performance being achieved. Operate in line with implementing current policies; contribute to developing, reviewing, updating these policies, and implementing a controlled process. Contribute to quality initiatives and comment on proposals for changes in working practices. Attend all training that is required, role-specific and mandatory. 8. Responsibility for Financial & Physical Resources Ensure security regarding any ad-hoc cash collections that are requested. Lost property must be secured, and all assets generally secured in line with policies and procedures following physical skills implications above. Maintain physical equipment as required A duty of care is expected with relation to equipment and resources. Equipment must be used following all safety controls Responsible for direct equipment used within the department: CCTV SystemsSwitchboardsRadiosBleepsAlarms - Medical Gasses, Fire, Fridges, and Intruder alarmsTelephoneMobile phonesVehicle 9. Responsibility for Human Resources Participate to develop your long-term career via work evaluation and individual needs. Demonstrate duties and activities to new starters and less experienced colleagues supporting induction and mandatory, giving advice, guidance, and supervision with respect to carrying out their function. 10. Responsibility for Information Resources Ensure electronic records (where they apply) and physical records are maintained accurately for all related aspects of responsibility. Keep evidence in such a format that the trust can demonstrate that controls are in place for all objectives and risks associated with areas of responsibility and that reporting supervisors and staff do the same. In relation to security role ensure CCTV images, information and transcribing minutes which could be used in court proceedings must always be held highly secure. Specific patient policies must be applied. Process and records personally generated information such as time sheets, training records and work-related activities. All evidence to be kept and reported to respective supervisors. 11 . click apply for full job details
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary s reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Dec 05, 2025
Full time
Legacy Officer These are exciting times for the Charity, and we now have an excellent opportunity for a proactive and customer-focused Legacy Officer to join the busy Legacy Administration Team. Position: Legacy Officer Location: Devon/Hybrid (onsite attendance currently anticipated to be 2-3 days per week) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday. Salary: £35,373 per annum Contract: Permanent contract starting as soon as possible Closing Date: Sunday 21 December 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interview Date: Sidmouth centre on the 15th & 16th January 2026. About the Role As Legacy Officer, you will manage a proportional share of legacy cases, predominantly comprising residuary, life interest, discretionary and specific legacies, including a small proportion of those which are contentious and identifying and resolving complex case issues. Depending on experience and any complexities and associated risk to the Charity, you will have autonomy to make decisions daily; including financial decisions associated with estate assets which include properties and investments (which are typically hundreds of thousands and on occasion millions of pounds), enhancing the Sanctuary s reputation as a good recipient of legacies by building good relationships with professionals, Lay Executors, as well as friends and family involved in each administration. You will be supervised on more complex cases and high value legacies, to progress personal development. About You You will have a relevant qualification recognised by the Legacy profession; ILM Certificate in Charity Legacy Administration (CiCLA) or equivalent (STEP or ILEX) and/or significant previous experience of working in legacy administration at an equivalent level and a substantial knowledge of legacy or probate administration. Ideally you will be proficient in the use of FirstClass 4 and commensurate knowledge of MS Office including Excel and have up to date knowledge of charity law (as it applies to charity legacies), taxes applicable to estates and probate/trust law and processes and data protection relating to charity administration. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Junior Legacy Officer, Senior Legacy Officer, Legacy Case Officer, Legacy Administration Officer, Legacy Giving Officer, In Memory, Legacy and In Memory Officer, Legacy and In Memory Giving Officer, Gifts in Wills, Trusts and Legacies, Probate. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
First Military Recruitment Ltd
Flackwell Heath, Buckinghamshire
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Dec 05, 2025
Full time
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
