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estate agent owner
Tulip Recruitment
Building Safety Team Leader
Tulip Recruitment Guildford, Surrey
A Building Safety Team Leader is required to join our clients growing team on a full time, permanent basis. The successful candidate will bring a good understanding of Building and Fire Safety strategies and lead a highly motivated team to carry out work which is essential for the health and safety of their customers. Ideally, you will have a health and safety qualification as well as a Fire Door Inspective qualification with an understanding of risk and compliance management. This is a hybrid role; you will mainly be based from home however will be required to carry out monthly visits to high-risk buildings which are mainly in the London area. You may also be required to travel throughout the following operating regions as required: Hampshire, Wiltshire, Somerset, Dorset, Devon and Cornwall. Key responsibilities: Ensure an onsite presence is provided in Higher Risk Buildings, allocating responsibility as required. Ensure fire safety measures and controls are operating effectively on a daily basis. Support the Building Safety Manager with providing assurance to the business on health and safety matters. Providing robust management information and assurance where needed. Liaise closely with the Servicing Compliance Team to ensure daily, weekly, monthly and yearly monitoring checks are being undertaken and provide regular audit reports. Support the Property Services Team in ensuring effective operation of mechanical plant and equipment. Liaise with the Customer Voice team to develop, deliver and review the residents engagement strategy and communications plan for building safety. Ensure all checks to life safety equipment is checked in line with the Fire Safety Act and Building Safety Act. Respond as required to emergency situations, working flexibly to meet customer demand and seek solutions to reinstate services and minimise inconvenience to some of our most vulnerable customers. Involve residents in service monitoring and be proactive in anticipating and resolving issues. Work with front-line colleagues to deliver training and familiarisation of building safety awareness and terminology. Ensure that building safety cases are kept up to date Be the main point of contact for building safety matters for residents (customers) and third-party stakeholders including attending building safety related customer meetings, develop relationships with local stakeholders, fire and rescue services and third-party building owners and their managing agents. Implement effective escalation and mandatory incident management and reporting processes. Take ownership of any problems or complaints that may arise in relation to building safety, actively seeking solutions to problems to achieve a satisfactory outcome. Required skills: Good understanding of Building and Fire Safety strategy/systems within social housing Ability to lead a highly motivated team carrying out work which is essential to the health and safety of our customers. Experience of Risk and Compliance Management Fire Door inspection qualification desirable Health and Safety qualification desirable Ability to manage data and keep accurate timely records of activities and outcomes
Dec 05, 2025
Full time
A Building Safety Team Leader is required to join our clients growing team on a full time, permanent basis. The successful candidate will bring a good understanding of Building and Fire Safety strategies and lead a highly motivated team to carry out work which is essential for the health and safety of their customers. Ideally, you will have a health and safety qualification as well as a Fire Door Inspective qualification with an understanding of risk and compliance management. This is a hybrid role; you will mainly be based from home however will be required to carry out monthly visits to high-risk buildings which are mainly in the London area. You may also be required to travel throughout the following operating regions as required: Hampshire, Wiltshire, Somerset, Dorset, Devon and Cornwall. Key responsibilities: Ensure an onsite presence is provided in Higher Risk Buildings, allocating responsibility as required. Ensure fire safety measures and controls are operating effectively on a daily basis. Support the Building Safety Manager with providing assurance to the business on health and safety matters. Providing robust management information and assurance where needed. Liaise closely with the Servicing Compliance Team to ensure daily, weekly, monthly and yearly monitoring checks are being undertaken and provide regular audit reports. Support the Property Services Team in ensuring effective operation of mechanical plant and equipment. Liaise with the Customer Voice team to develop, deliver and review the residents engagement strategy and communications plan for building safety. Ensure all checks to life safety equipment is checked in line with the Fire Safety Act and Building Safety Act. Respond as required to emergency situations, working flexibly to meet customer demand and seek solutions to reinstate services and minimise inconvenience to some of our most vulnerable customers. Involve residents in service monitoring and be proactive in anticipating and resolving issues. Work with front-line colleagues to deliver training and familiarisation of building safety awareness and terminology. Ensure that building safety cases are kept up to date Be the main point of contact for building safety matters for residents (customers) and third-party stakeholders including attending building safety related customer meetings, develop relationships with local stakeholders, fire and rescue services and third-party building owners and their managing agents. Implement effective escalation and mandatory incident management and reporting processes. Take ownership of any problems or complaints that may arise in relation to building safety, actively seeking solutions to problems to achieve a satisfactory outcome. Required skills: Good understanding of Building and Fire Safety strategy/systems within social housing Ability to lead a highly motivated team carrying out work which is essential to the health and safety of our customers. Experience of Risk and Compliance Management Fire Door inspection qualification desirable Health and Safety qualification desirable Ability to manage data and keep accurate timely records of activities and outcomes
Get Staffed Online Recruitment Limited
Operations Manager - Estate Agency
Get Staffed Online Recruitment Limited Peterborough, Cambridgeshire
Operations Manager - Peterborough Our client is growing fast, and they are searching for a highly organised, proactive, and assertive Operations Manager to bring structure, leadership, and calm confidence to their busy estate agency. If you thrive in roles where you keep the team aligned, optimise workflows, and ensure high operational standards, this is your opportunity to join a modern, high-performing agency that values strong leadership and exceptional organisation. What You'll Get: £30,000 to £40,000 salary (depending on experience) Incentive opportunity based on group turnover 20 days holiday plus bank holidays Extra birthday day off (aligned with company-wide benefits) Company pension Professional training and development A supportive, modern, high-performing environment Quarterly team nights out if targets are hit Work with a region-leading agency: 79% success rate vs local average of 46%; 250+ 5 Google reviews Flexibility This is an office-based role due to the need for daily oversight. Saturday phone cover may be carried out from home when required. The Role You'll take ownership of the day-to-day operational running of the business, ensuring staff, schedules, systems, and processes all run efficiently. From diary control and compliance checks to performance support and workflow oversight, you'll be the central operational support that keeps the business moving. You'll work closely with the Directors and wider team to improve processes, maintain standards, and ensure exceptional internal organisation. What You'll Do: Oversee daily operational activity, staff workflow, scheduling, and diary control. Act as the main point for problem-solving and supplier coordination. Manage onboarding workflows and ensure the business runs smoothly. Maintain compliance across AML, GDPR, H&S, and file/audit standards. Monitor KPIs, hold team 1:1s, support performance management, and uphold processes. Assist with recruitment, training, and staff development. Improve workflows, support new system rollouts, and contribute to key projects. What You'll Need: Experience in operations, office management, or team coordination (estate agency preferred but not essential). Highly organised, decisive, and confident in a fast-paced environment. Strong problem-solver who stays calm under pressure. Assertive and able to uphold standards and processes. Willing to go the extra mile when tasks require it. Excellent communicator - approachable yet authoritative. Full UK driving licence. Clear criminal record and right to work in the UK. Able to attend the office Monday to Friday (essential). Who You Are: You're the person who keeps everything (and everyone) on track. Calm, confident, energetic, proactive, and always one step ahead. You're resilient, collaborative, and capable of steering the day while supporting the team and Directors. You take pride in maintaining high standards, improving structure, and being the steady point of contact in a busy environment. Interview Process: First interview within 7 - 10 days. Second interview the following week. Fast decisions for the right candidate. Immediate start available Why Join Our Client? They are a fast-growing, modern estate agent with exceptional marketing, industry-leading results, and a culture built on integrity, trust, and high performance. You'll join a team that genuinely cares, supports its people, and celebrates success. If you're an organised, confident, driven Operations Manager ready to take on a pivotal role, they'd love to hear from you. Apply Now To help our client place the right people in the right roles, they invite all applicants to complete a short questionnaire as part of the process.
Dec 05, 2025
Full time
Operations Manager - Peterborough Our client is growing fast, and they are searching for a highly organised, proactive, and assertive Operations Manager to bring structure, leadership, and calm confidence to their busy estate agency. If you thrive in roles where you keep the team aligned, optimise workflows, and ensure high operational standards, this is your opportunity to join a modern, high-performing agency that values strong leadership and exceptional organisation. What You'll Get: £30,000 to £40,000 salary (depending on experience) Incentive opportunity based on group turnover 20 days holiday plus bank holidays Extra birthday day off (aligned with company-wide benefits) Company pension Professional training and development A supportive, modern, high-performing environment Quarterly team nights out if targets are hit Work with a region-leading agency: 79% success rate vs local average of 46%; 250+ 5 Google reviews Flexibility This is an office-based role due to the need for daily oversight. Saturday phone cover may be carried out from home when required. The Role You'll take ownership of the day-to-day operational running of the business, ensuring staff, schedules, systems, and processes all run efficiently. From diary control and compliance checks to performance support and workflow oversight, you'll be the central operational support that keeps the business moving. You'll work closely with the Directors and wider team to improve processes, maintain standards, and ensure exceptional internal organisation. What You'll Do: Oversee daily operational activity, staff workflow, scheduling, and diary control. Act as the main point for problem-solving and supplier coordination. Manage onboarding workflows and ensure the business runs smoothly. Maintain compliance across AML, GDPR, H&S, and file/audit standards. Monitor KPIs, hold team 1:1s, support performance management, and uphold processes. Assist with recruitment, training, and staff development. Improve workflows, support new system rollouts, and contribute to key projects. What You'll Need: Experience in operations, office management, or team coordination (estate agency preferred but not essential). Highly organised, decisive, and confident in a fast-paced environment. Strong problem-solver who stays calm under pressure. Assertive and able to uphold standards and processes. Willing to go the extra mile when tasks require it. Excellent communicator - approachable yet authoritative. Full UK driving licence. Clear criminal record and right to work in the UK. Able to attend the office Monday to Friday (essential). Who You Are: You're the person who keeps everything (and everyone) on track. Calm, confident, energetic, proactive, and always one step ahead. You're resilient, collaborative, and capable of steering the day while supporting the team and Directors. You take pride in maintaining high standards, improving structure, and being the steady point of contact in a busy environment. Interview Process: First interview within 7 - 10 days. Second interview the following week. Fast decisions for the right candidate. Immediate start available Why Join Our Client? They are a fast-growing, modern estate agent with exceptional marketing, industry-leading results, and a culture built on integrity, trust, and high performance. You'll join a team that genuinely cares, supports its people, and celebrates success. If you're an organised, confident, driven Operations Manager ready to take on a pivotal role, they'd love to hear from you. Apply Now To help our client place the right people in the right roles, they invite all applicants to complete a short questionnaire as part of the process.

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