What we're all about. Do you ever have the urge to do things better than the last time? We do. And it's this urge that drives us every day. Our environment of discovery and innovation means we're able to create deep and valuable relationships with our clients to create real change for them and their industries. It's what got us here - and it's what will make our future. At Quantexa, you'll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 50+ nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We'd love you to join us. The opportunity. Do you strive to make a difference in the National Security and Defence sector? To support innovation and transformational change which will enable UK Defence to utilise all its data, to fully unleash the power of data at scale and speed, enabling operational and business decisions to be based on correct, timely and trusted data. At Quantexa, we do. This urge and desire to challenge us and the industry is what drives us every day! At Quantexa our culture is underpinned by, not only our ability to build market leading AI-driven technology but, being able to create real change across the UK Defence sector. It's what got us here to supporting National Security and Defence on several key projects. But we won't be stopping there . The UK Defence Sales Director willjoin a collaborative team who are looking to build on current relationships but also build new ones too. This position is central to the growth of our EMEA Public Sector - National Security & Defence sector team. Working with Solution Engineering, Product, Marketing, Delivery and Customer success teams, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals and meeting company targets. What you'll be doing. Typical responsibilities include working with our VP of EMEA Public Sector, National Security & Defence Market Vertical Lead and the Director of Government Solutions to define and execute the sales strategy and go-to-market plan for the UK Defence Sector; consistently delivering against sales targets and contributing to the overall growth of the business. Your role will be a combination of hunting and farming, we have a great pipeline that needs nurturing, but we also require someone with the hunting mentality to develop new clients. You will tasked with bringing together people from different teams. You will work with Solutions Engineers, Marketing, Delivery, Technology Account Partners, Alliances and many other areas. What you'll bring. A good understanding of the UK Defence Sector issues and ability to 'advise and solutionize' with the customer through a consultative sales-based approach. A track record of positioning and selling Enterprise software either directly or as part of an ecosystem. Experience of building partnerships across System Integrators, Cloud platform providers and Consultancy organizations. A good understanding of UK Defence Sector operational and buying processes. Experience nurturing accounts and identifying cross sell and upsell opportunities with existing clients. Determination to succeed in challenging circumstances. Ability to integrate into effective sales teams and lead opportunities. Existing relationships within UK Defence. Expertise working and solution selling within the UK Defence. Ability to be an independent decision-maker but equally is inclusive when evaluating options. Ambitious and energetic with strong inter-personal skills. Strong commercial and entrepreneurial qualities. Good team player, capable of delivering results in less than perfect circumstances. Ability to support market changes, flagging these early and reacting effectively and positively. Ability to plan for the future. Can perform effectively in complex and difficult environments. Can achieve success through others. Optimistic in outlook and can identify opportunities. Constructive, resilient and perseverant. You will either hold current SC clearance or will have the willingness and ability to achieve SC clearance, and possibly DV clearance. Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We know that just having an excellent glass door rating isn't enough, so we've put together a competitive package as a way of saying thank you for all your hard work and dedication. We offer: Competitive salary Company bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you. It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
Jan 21, 2026
Full time
What we're all about. Do you ever have the urge to do things better than the last time? We do. And it's this urge that drives us every day. Our environment of discovery and innovation means we're able to create deep and valuable relationships with our clients to create real change for them and their industries. It's what got us here - and it's what will make our future. At Quantexa, you'll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 50+ nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We'd love you to join us. The opportunity. Do you strive to make a difference in the National Security and Defence sector? To support innovation and transformational change which will enable UK Defence to utilise all its data, to fully unleash the power of data at scale and speed, enabling operational and business decisions to be based on correct, timely and trusted data. At Quantexa, we do. This urge and desire to challenge us and the industry is what drives us every day! At Quantexa our culture is underpinned by, not only our ability to build market leading AI-driven technology but, being able to create real change across the UK Defence sector. It's what got us here to supporting National Security and Defence on several key projects. But we won't be stopping there . The UK Defence Sales Director willjoin a collaborative team who are looking to build on current relationships but also build new ones too. This position is central to the growth of our EMEA Public Sector - National Security & Defence sector team. Working with Solution Engineering, Product, Marketing, Delivery and Customer success teams, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals and meeting company targets. What you'll be doing. Typical responsibilities include working with our VP of EMEA Public Sector, National Security & Defence Market Vertical Lead and the Director of Government Solutions to define and execute the sales strategy and go-to-market plan for the UK Defence Sector; consistently delivering against sales targets and contributing to the overall growth of the business. Your role will be a combination of hunting and farming, we have a great pipeline that needs nurturing, but we also require someone with the hunting mentality to develop new clients. You will tasked with bringing together people from different teams. You will work with Solutions Engineers, Marketing, Delivery, Technology Account Partners, Alliances and many other areas. What you'll bring. A good understanding of the UK Defence Sector issues and ability to 'advise and solutionize' with the customer through a consultative sales-based approach. A track record of positioning and selling Enterprise software either directly or as part of an ecosystem. Experience of building partnerships across System Integrators, Cloud platform providers and Consultancy organizations. A good understanding of UK Defence Sector operational and buying processes. Experience nurturing accounts and identifying cross sell and upsell opportunities with existing clients. Determination to succeed in challenging circumstances. Ability to integrate into effective sales teams and lead opportunities. Existing relationships within UK Defence. Expertise working and solution selling within the UK Defence. Ability to be an independent decision-maker but equally is inclusive when evaluating options. Ambitious and energetic with strong inter-personal skills. Strong commercial and entrepreneurial qualities. Good team player, capable of delivering results in less than perfect circumstances. Ability to support market changes, flagging these early and reacting effectively and positively. Ability to plan for the future. Can perform effectively in complex and difficult environments. Can achieve success through others. Optimistic in outlook and can identify opportunities. Constructive, resilient and perseverant. You will either hold current SC clearance or will have the willingness and ability to achieve SC clearance, and possibly DV clearance. Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We know that just having an excellent glass door rating isn't enough, so we've put together a competitive package as a way of saying thank you for all your hard work and dedication. We offer: Competitive salary Company bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you. It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Consultant, Global Payroll in United Kingdom. This role sits at the intersection of consultative sales, global payroll expertise, and technology, playing a critical part in enabling organizations to manage international workforces with confidence. You will act as a trusted advisor during the pre-sales and solution design phases, helping prospects understand complex global payroll challenges and translating them into scalable solutions. Working closely with sales, product, and implementation teams, you will influence growth, shape go-to-market strategies, and ensure customer needs are accurately addressed. The environment is fast-paced, international, and highly collaborative, with a strong focus on impact, innovation, and quality of execution. This is an opportunity to contribute meaningfully to the future of global work while deepening your expertise in payroll and distributed workforce solutions. Accountabilities Partner with global payroll sales teams to define and execute sales strategies that drive market penetration and growth. Act as a subject matter expert in global payroll, maintaining up-to-date knowledge of product capabilities, regulations, and industry trends. Deliver tailored product demonstrations, proposals, and presentations that clearly articulate value and address customer-specific needs. Develop, refine, and maintain sales playbooks and supporting materials to improve the quality and consistency of the sales cycle. Translate customer business requirements into clear scopes of work to enable smooth handover and successful implementations. Enable sales and solutions teams with deep technical knowledge of the payroll solution and its commercial value. Provide structured, commercially focused feedback to product teams to help align solutions with evolving market needs. Requirements Proven experience in pre-sales solutions consulting and or consulting roles, using consultative techniques to uncover client needs and recommend solutions. Strong background in global payroll processes and systems, with exposure to distributed workforce solutions and international HRIS platforms. Solid understanding of sales cycles, sales methodologies, and commercial decision-making. Excellent communication and storytelling skills, with the ability to explain complex concepts clearly and persuasively. Strong technical aptitude and the ability to quickly learn, demonstrate, and analyze software solutions. Collaborative mindset with experience working across distributed, cross-functional teams. Ability to manage multiple priorities in a dynamic, fast-moving environment. Relevant payroll certifications such as CIPP or CIPM, and familiarity with payroll accounting and tools like Xero or QuickBooks, are a plus. Fluent English required; additional fluency in German or French is a plus. Approximately 5 years of relevant experience with a Bachelor's degree, or 3 years with a Master's degree. Benefits Fully remote work with flexibility to work from anywhere in EMEA. Flexible working hours and a strong asynchronous work culture. Competitive, equitable compensation aligned to role, level, and location. Flexible paid time off and 16 weeks of paid parental leave. Mental health support services. Stock options. Learning and development budget. Home office budget and IT equipment. Budget for local in-person social events or co-working spaces. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 21, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Consultant, Global Payroll in United Kingdom. This role sits at the intersection of consultative sales, global payroll expertise, and technology, playing a critical part in enabling organizations to manage international workforces with confidence. You will act as a trusted advisor during the pre-sales and solution design phases, helping prospects understand complex global payroll challenges and translating them into scalable solutions. Working closely with sales, product, and implementation teams, you will influence growth, shape go-to-market strategies, and ensure customer needs are accurately addressed. The environment is fast-paced, international, and highly collaborative, with a strong focus on impact, innovation, and quality of execution. This is an opportunity to contribute meaningfully to the future of global work while deepening your expertise in payroll and distributed workforce solutions. Accountabilities Partner with global payroll sales teams to define and execute sales strategies that drive market penetration and growth. Act as a subject matter expert in global payroll, maintaining up-to-date knowledge of product capabilities, regulations, and industry trends. Deliver tailored product demonstrations, proposals, and presentations that clearly articulate value and address customer-specific needs. Develop, refine, and maintain sales playbooks and supporting materials to improve the quality and consistency of the sales cycle. Translate customer business requirements into clear scopes of work to enable smooth handover and successful implementations. Enable sales and solutions teams with deep technical knowledge of the payroll solution and its commercial value. Provide structured, commercially focused feedback to product teams to help align solutions with evolving market needs. Requirements Proven experience in pre-sales solutions consulting and or consulting roles, using consultative techniques to uncover client needs and recommend solutions. Strong background in global payroll processes and systems, with exposure to distributed workforce solutions and international HRIS platforms. Solid understanding of sales cycles, sales methodologies, and commercial decision-making. Excellent communication and storytelling skills, with the ability to explain complex concepts clearly and persuasively. Strong technical aptitude and the ability to quickly learn, demonstrate, and analyze software solutions. Collaborative mindset with experience working across distributed, cross-functional teams. Ability to manage multiple priorities in a dynamic, fast-moving environment. Relevant payroll certifications such as CIPP or CIPM, and familiarity with payroll accounting and tools like Xero or QuickBooks, are a plus. Fluent English required; additional fluency in German or French is a plus. Approximately 5 years of relevant experience with a Bachelor's degree, or 3 years with a Master's degree. Benefits Fully remote work with flexibility to work from anywhere in EMEA. Flexible working hours and a strong asynchronous work culture. Competitive, equitable compensation aligned to role, level, and location. Flexible paid time off and 16 weeks of paid parental leave. Mental health support services. Stock options. Learning and development budget. Home office budget and IT equipment. Budget for local in-person social events or co-working spaces. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Oracle EPM Product Owner - Vice President Banking London This is a new and exclusive opportunity for a Oracle EPM Product Owner with strong knowledge of Oracle Cloud ERP for our Finance IT department to join our team. Role details Title: Oracle EPM Product Owner Technical focus: Oracle EPM, Oracle ERP (Cloud) Oracle financial application Employer: Investment Bank Location: London City and home working hybrid 50/50% Permanent salary £100-130,000 plus bonus Role Summary We're looking for an Oracle EPM Product Owner with strong knowledge of Oracle Cloud ERP for our Finance IT department to join our team. This position serves as the key functional support and product owner for Oracle EPM . You will be responsible for implementing, improving, monitoring, and maintaining the bank's Oracle financial application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is an Oracle EPM Product Owner role, responsible for delivery and contributing to manage a Centre of Excellence (COE) in Oracle Financial (EBS / ERP) Technology Platform, supporting EMEA Finance technology Book of Work. The successful candidate should be comfortable dealing with both business and technical teams and have strong communication skills. Role requirements Experience of Oracle ERP, Oracle EPM, Oracle Strong understanding of finance and accounting principle & processes, record-to-report and internal controls with knowledge of Oracle financial tables and querying using SQL Preferred Certifications Oracle EPM Cloud Certification Oracle ERP Cloud Certification For more information and the chance to be considered, please do send through a CV Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC387148 England and Wales
Jan 21, 2026
Full time
Oracle EPM Product Owner - Vice President Banking London This is a new and exclusive opportunity for a Oracle EPM Product Owner with strong knowledge of Oracle Cloud ERP for our Finance IT department to join our team. Role details Title: Oracle EPM Product Owner Technical focus: Oracle EPM, Oracle ERP (Cloud) Oracle financial application Employer: Investment Bank Location: London City and home working hybrid 50/50% Permanent salary £100-130,000 plus bonus Role Summary We're looking for an Oracle EPM Product Owner with strong knowledge of Oracle Cloud ERP for our Finance IT department to join our team. This position serves as the key functional support and product owner for Oracle EPM . You will be responsible for implementing, improving, monitoring, and maintaining the bank's Oracle financial application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is an Oracle EPM Product Owner role, responsible for delivery and contributing to manage a Centre of Excellence (COE) in Oracle Financial (EBS / ERP) Technology Platform, supporting EMEA Finance technology Book of Work. The successful candidate should be comfortable dealing with both business and technical teams and have strong communication skills. Role requirements Experience of Oracle ERP, Oracle EPM, Oracle Strong understanding of finance and accounting principle & processes, record-to-report and internal controls with knowledge of Oracle financial tables and querying using SQL Preferred Certifications Oracle EPM Cloud Certification Oracle ERP Cloud Certification For more information and the chance to be considered, please do send through a CV Good luck To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC387148 England and Wales
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 21, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Head of Information Management, Nuclear EMEA page is loaded Head of Information Management, Nuclear EMEAlocations: GB.Manchester - The Exchange: GB.Bristol.The Hubtime type: Full timeposted on: Posted Todayjob requisition id: R-144542 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We are facing the biggest challenges of our generation, to deliver safe and economically viable nuclear energy and its sustainable legacy well into the future. We have a significant pipeline of exciting opportunities across the full nuclear lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop a strong functional core to our Nuclear EMEA business covering several digital and technical domains, that can establish and control common ways of working, and act as a flywheel for continuous improvement in delivery across the full portfolio. Your Role You will be a key functional owner of our business level management system within your specialist domain (Information Management - incl. BIM, and ISO19650 process implementation and leadership on delivery projects, etc.). You will govern and control ways of working for adoption by projects and markets covering the full lifecycle of the nuclear portfolio. You will engage stakeholder groups to understand their requirements and aspirations, but also to articulate and influence a vision and narrate potential benefits of embracing new and common ways of working. You will own these ways of working within your domain, including making decisions on investments, development and implementation of new working practices, establishment of common standards, application on projects, deliver modifications and continuous improvement based upon business performance, horizon scanning, and major project or market or client level requirements. About You You will be a technical expert and leader, who has deep experience of your domain in different walks of life, either as a client, consultant, contractor, preferably in nuclear, but could also draw on experiences from other sectors or industries. You are professionally qualified and take this seriously, with more than 15 years' experience, familiar and engaged with domain relevant industry standards, working groups, and emerging practices. You will be able to coordinate functional domain technical specialist staff (including UK and India) of circa 15 personnel (with up to 4 direct reports) to develop and execute ways of working and demonstrate their benefit in accordance with our stage-gated change delivery model, working towards full business-wide implementation and adoption. You will be able to operate within the AtkinsRealis corporate culture, fostering strong working relationships, leveraging personnel and business strengths, and embodying courage, care, curiosity, and community. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 21, 2026
Full time
Head of Information Management, Nuclear EMEA page is loaded Head of Information Management, Nuclear EMEAlocations: GB.Manchester - The Exchange: GB.Bristol.The Hubtime type: Full timeposted on: Posted Todayjob requisition id: R-144542 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We are facing the biggest challenges of our generation, to deliver safe and economically viable nuclear energy and its sustainable legacy well into the future. We have a significant pipeline of exciting opportunities across the full nuclear lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop a strong functional core to our Nuclear EMEA business covering several digital and technical domains, that can establish and control common ways of working, and act as a flywheel for continuous improvement in delivery across the full portfolio. Your Role You will be a key functional owner of our business level management system within your specialist domain (Information Management - incl. BIM, and ISO19650 process implementation and leadership on delivery projects, etc.). You will govern and control ways of working for adoption by projects and markets covering the full lifecycle of the nuclear portfolio. You will engage stakeholder groups to understand their requirements and aspirations, but also to articulate and influence a vision and narrate potential benefits of embracing new and common ways of working. You will own these ways of working within your domain, including making decisions on investments, development and implementation of new working practices, establishment of common standards, application on projects, deliver modifications and continuous improvement based upon business performance, horizon scanning, and major project or market or client level requirements. About You You will be a technical expert and leader, who has deep experience of your domain in different walks of life, either as a client, consultant, contractor, preferably in nuclear, but could also draw on experiences from other sectors or industries. You are professionally qualified and take this seriously, with more than 15 years' experience, familiar and engaged with domain relevant industry standards, working groups, and emerging practices. You will be able to coordinate functional domain technical specialist staff (including UK and India) of circa 15 personnel (with up to 4 direct reports) to develop and execute ways of working and demonstrate their benefit in accordance with our stage-gated change delivery model, working towards full business-wide implementation and adoption. You will be able to operate within the AtkinsRealis corporate culture, fostering strong working relationships, leveraging personnel and business strengths, and embodying courage, care, curiosity, and community. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Head of CAD (DfX) page is loaded Head of CAD (DfX)locations: GB.Manchester - The Exchange: IE.Galway.Technology Housetime type: Full timeposted on: Posted Todayjob requisition id: R-144784 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We are facing the biggest challenges of our generation, to deliver safe and economically viable nuclear energy and its sustainable legacy well into the future. We have a significant pipeline of exciting opportunities across the full nuclear lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop a strong functional core to our Nuclear EMEA business covering several digital and technical domains, that can establish and control common ways of working, and act as a flywheel for continuous improvement in delivery across the full portfolio. Your Role You will be a key functional owner of our business level management system within your specialist domain (CAD - Computer Aided Design; DfX - 'Design for X', e.g. inclusive of procurement, manufacturing, construction, assembly, etc.). You will govern and control ways of working for adoption by projects and markets covering the full lifecycle of the nuclear portfolio. You will engage stakeholder groups to understand their requirements and aspirations, but also to articulate and influence a vision and narrate potential benefits of embracing new and common ways of working. You will own these ways of working within your domain, including making decisions on investments, development and implementation of new working practices, establishment of common standards, application on projects, deliver modifications and continuous improvement based upon business performance, horizon scanning, and major project or market or client level requirements. About You You are a technical expert and leader, who has deep experience of your domain in different walks of life, either as a client, consultant, contractor, preferably in nuclear, but could also draw on experiences from other sectors or industries You will be able to coordinate functional domain technical specialist staff (including UK and India) of circa 100 personnel (with up to 4 direct reports), to develop and execute ways of working and demonstrate their benefit in accordance with our stage-gated change delivery model, working towards full business-wide implementation and adoption. You will be able to operate within the AtkinsRéalis corporate culture, fostering strong working relationships, leveraging personnel and business strengths, and embodying courage, care, curiosity, and community. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 21, 2026
Full time
Head of CAD (DfX) page is loaded Head of CAD (DfX)locations: GB.Manchester - The Exchange: IE.Galway.Technology Housetime type: Full timeposted on: Posted Todayjob requisition id: R-144784 Job Description OverviewOur purpose is Engineering a better future for the planet and its people. We are facing the biggest challenges of our generation, to deliver safe and economically viable nuclear energy and its sustainable legacy well into the future. We have a significant pipeline of exciting opportunities across the full nuclear lifecycle and need to fulfil this purpose. To support this purpose, we are looking to develop a strong functional core to our Nuclear EMEA business covering several digital and technical domains, that can establish and control common ways of working, and act as a flywheel for continuous improvement in delivery across the full portfolio. Your Role You will be a key functional owner of our business level management system within your specialist domain (CAD - Computer Aided Design; DfX - 'Design for X', e.g. inclusive of procurement, manufacturing, construction, assembly, etc.). You will govern and control ways of working for adoption by projects and markets covering the full lifecycle of the nuclear portfolio. You will engage stakeholder groups to understand their requirements and aspirations, but also to articulate and influence a vision and narrate potential benefits of embracing new and common ways of working. You will own these ways of working within your domain, including making decisions on investments, development and implementation of new working practices, establishment of common standards, application on projects, deliver modifications and continuous improvement based upon business performance, horizon scanning, and major project or market or client level requirements. About You You are a technical expert and leader, who has deep experience of your domain in different walks of life, either as a client, consultant, contractor, preferably in nuclear, but could also draw on experiences from other sectors or industries You will be able to coordinate functional domain technical specialist staff (including UK and India) of circa 100 personnel (with up to 4 direct reports), to develop and execute ways of working and demonstrate their benefit in accordance with our stage-gated change delivery model, working towards full business-wide implementation and adoption. You will be able to operate within the AtkinsRéalis corporate culture, fostering strong working relationships, leveraging personnel and business strengths, and embodying courage, care, curiosity, and community. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Our people: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. OLE PROFILE: We are seeking a People BI Developer to join the People Data & Insights team at LSEG. You will play a pivotal role in developing, deploying, and continuously improving business intelligence solutions, primarily in Power BI , that provide interested parties with trusted, actionable insights to advise people strategy and measure outcomes. As a technical guide within the team, you will shape reporting standards, harmonise the BI estate, and champion self service adoption across the People Function.As part of LSEG's growing People Data & Insights capability, you will supply directly to organisational growth, operational efficiency, and financial performance through rigorous data governance, insightful analytics, and reliable, on time reporting delivered at scale. Your work will ensure decision makers can trust the data, understand the insights, and act with confidence. Responsibilities: Design, build, and sustain sophisticated, user centric Power BI dashboards and paginated reports that enable timely, data driven decisions across the People Function. Design and implement robust semantic models (star/snowflake) and calculation layers (DAX, measures, calculation groups) to ensure accuracy, performance, and ease of use. Assess and fulfil on demand reporting requests on People data, ensuring responsiveness, clear scoping, and reusability where appropriate. Lead reporting standards and run the month cadence to ensure monthly reporting is reliable, accurate, and released to the right audiences on time, every month. Harmonise existing dashboards and reporting , reducing redundancy, consolidating key metrics, and improving navigation and user experience. Influence and enable self service analytics , coach partners globally, promote certified datasets, and embed standard processes for insight generation and decision support. Act as technical lead for the BI toolkit , guiding the team on BI architecture, data modelling patterns, performance tuning, governance, and DevOps for analytics. Integrate Workday Reporting extracts and other HR systems data into governed data pipelines; partner with Data Engineering on data quality, lineage, and refresh reliability. Operate with strong governance , including row level security, data privacy, access controls, and clear documentation (data dictionaries, playbooks, runbooks). Continuously improve , supervise usage and performance, own a/B experiments on design patterns, and iterate with partners to maximise adoption and impact. What you'll bring: Strong, shown expertise in Power BI (Power Query/M, DAX, data modelling, composite models, Incremental Refresh, RLS, deployment pipelines, and governance at scale). Workday Reporting experience (advanced reports, calculated fields) and Alteryx (or equivalent) for data preparation highly desirable. Hands-on experience with people analytics platforms such as OneModel or Visier, designing, building, or maintaining dashboards and data models in these environments is a strong advantage. A track record in People/HR business intelligence within a complex international environment, with clarity on people metrics, definitions, and controls. Practical BI authoring experience, including UX for analytics, accessibility, and executive level storytelling that connects insights to actions. Project and product management capability (prioritisation, backlog management, customer engagement, iterative delivery). Customer focus and the ability to work optimally with diverse collaborators across functions and regions; good communication and influencing skills. Adaptive working style and able to move at pace when needed and pause for reflection to improve quality and sustainability. Resilience in a people centric business with evolving priorities; comfort with ambiguity and change. Cultural awareness and sensitivity ; commitment to ethical analytics and privacy. Data led and technology savvy attitude, with curiosity to learn and improve the BI stack over time.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers
Jan 20, 2026
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Our people: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. OLE PROFILE: We are seeking a People BI Developer to join the People Data & Insights team at LSEG. You will play a pivotal role in developing, deploying, and continuously improving business intelligence solutions, primarily in Power BI , that provide interested parties with trusted, actionable insights to advise people strategy and measure outcomes. As a technical guide within the team, you will shape reporting standards, harmonise the BI estate, and champion self service adoption across the People Function.As part of LSEG's growing People Data & Insights capability, you will supply directly to organisational growth, operational efficiency, and financial performance through rigorous data governance, insightful analytics, and reliable, on time reporting delivered at scale. Your work will ensure decision makers can trust the data, understand the insights, and act with confidence. Responsibilities: Design, build, and sustain sophisticated, user centric Power BI dashboards and paginated reports that enable timely, data driven decisions across the People Function. Design and implement robust semantic models (star/snowflake) and calculation layers (DAX, measures, calculation groups) to ensure accuracy, performance, and ease of use. Assess and fulfil on demand reporting requests on People data, ensuring responsiveness, clear scoping, and reusability where appropriate. Lead reporting standards and run the month cadence to ensure monthly reporting is reliable, accurate, and released to the right audiences on time, every month. Harmonise existing dashboards and reporting , reducing redundancy, consolidating key metrics, and improving navigation and user experience. Influence and enable self service analytics , coach partners globally, promote certified datasets, and embed standard processes for insight generation and decision support. Act as technical lead for the BI toolkit , guiding the team on BI architecture, data modelling patterns, performance tuning, governance, and DevOps for analytics. Integrate Workday Reporting extracts and other HR systems data into governed data pipelines; partner with Data Engineering on data quality, lineage, and refresh reliability. Operate with strong governance , including row level security, data privacy, access controls, and clear documentation (data dictionaries, playbooks, runbooks). Continuously improve , supervise usage and performance, own a/B experiments on design patterns, and iterate with partners to maximise adoption and impact. What you'll bring: Strong, shown expertise in Power BI (Power Query/M, DAX, data modelling, composite models, Incremental Refresh, RLS, deployment pipelines, and governance at scale). Workday Reporting experience (advanced reports, calculated fields) and Alteryx (or equivalent) for data preparation highly desirable. Hands-on experience with people analytics platforms such as OneModel or Visier, designing, building, or maintaining dashboards and data models in these environments is a strong advantage. A track record in People/HR business intelligence within a complex international environment, with clarity on people metrics, definitions, and controls. Practical BI authoring experience, including UX for analytics, accessibility, and executive level storytelling that connects insights to actions. Project and product management capability (prioritisation, backlog management, customer engagement, iterative delivery). Customer focus and the ability to work optimally with diverse collaborators across functions and regions; good communication and influencing skills. Adaptive working style and able to move at pace when needed and pause for reflection to improve quality and sustainability. Resilience in a people centric business with evolving priorities; comfort with ambiguity and change. Cultural awareness and sensitivity ; commitment to ethical analytics and privacy. Data led and technology savvy attitude, with curiosity to learn and improve the BI stack over time.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers
Senior Team Manager - Anti-Money Laundering (Client Refresh) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organization is part of Global AML and Onboarding Operations, is hiring a Senior Team Manager to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The Senior Team Manager will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximize productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organizational goals and our continuous improvement roadmap. Responsibilities Leading a team of Refresh analysts responsible for completing AML Client Refresh following Anti Money Laundering Know Your Customer/Client Due Diligence procedures Ensure AML KYC/CDD is completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures. Manage a complex portfolio of KYC/CDD reviews Manage a team conducting KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements You and the team will liaise with sales / client outreach teams to obtain and validate correct documentation to fulfil refresh requirements You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met You will help manage the work allocation across the wider group You will help (and lead) projects and initiatives that impact the wider group You will participate in internal/external Audits and Quality checks You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc) You will coach individuals and develop talent within the team You will champion diversity and promote a culture of mutual respect Provide timely escalations to ensure timelines and quality targets are met What we are looking for: Proven previous experience in operations and production teams. Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) You will have experience performing in a process-oriented production environment that changes periodically You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously You will have experience leading an operational team and in developing and coaching individuals Ability to contribute to our Operational Excellence culture and framework. Excellent verbal and written communications skills Thrives and develops a collaborative team environment Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
Senior Team Manager - Anti-Money Laundering (Client Refresh) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organization is part of Global AML and Onboarding Operations, is hiring a Senior Team Manager to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The Senior Team Manager will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximize productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organizational goals and our continuous improvement roadmap. Responsibilities Leading a team of Refresh analysts responsible for completing AML Client Refresh following Anti Money Laundering Know Your Customer/Client Due Diligence procedures Ensure AML KYC/CDD is completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures. Manage a complex portfolio of KYC/CDD reviews Manage a team conducting KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements You and the team will liaise with sales / client outreach teams to obtain and validate correct documentation to fulfil refresh requirements You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met You will help manage the work allocation across the wider group You will help (and lead) projects and initiatives that impact the wider group You will participate in internal/external Audits and Quality checks You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc) You will coach individuals and develop talent within the team You will champion diversity and promote a culture of mutual respect Provide timely escalations to ensure timelines and quality targets are met What we are looking for: Proven previous experience in operations and production teams. Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) You will have experience performing in a process-oriented production environment that changes periodically You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously You will have experience leading an operational team and in developing and coaching individuals Ability to contribute to our Operational Excellence culture and framework. Excellent verbal and written communications skills Thrives and develops a collaborative team environment Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
AML Refresh Operations - CDD Proficiency Coach (CPC) Corporate Title: Up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA AML Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring a CDD Proficiency Coach, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The CDD Proficiency coach will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for an AML Subject matter expert with relevant operational experience in current role. Who can analyse and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team and can drive process improvement. Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk. The CDD Proficiency coach's primary responsibilities will include: Working with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training Provide real-time on floor support and coaching to Refresh analysts as they work through Refresh cases Collaborates with management to provide transparency in knowledge gaps with proficiency Ensures speed to proficiency and overall knowledge of process for associates May need to review In-Line Quality Assurance (ILQA) defects to identify gaps in skillset Assist with Process and Procedure updates and implementations Facilitates training activities and/or demonstrations Assists with audit queries for actions steps owned by the Readiness & Enablement team Participates in escalation routines with partners, such as Front-Line Associates, Quality (ILQA/Monitoring & Inspection), Global Financial Crimes Required Skills: Experience of Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Experience as an AML SME, coach, readiness, and/or manager Experience researching complex queries, balancing risk and client experience Proficient with AWARE, Panther, Tableau, AKRIT Strong leadership presence and implementation skills Strong communications skills with leadership, and ability to communicate across multiple audiences Documented experience performing in a process-oriented production environment that changes periodically Must work well within a team and individually Proven ability to: work in a team environment, organise work, prioritise tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy, integrity in work and execute with minimal supervision or remote management Must be flexible and adapt quickly to change Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutions Understands and respects cultural differences Desired Skills: Experience in leading highly productive teams in a fast-paced environment Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
AML Refresh Operations - CDD Proficiency Coach (CPC) Corporate Title: Up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA AML Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring a CDD Proficiency Coach, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The CDD Proficiency coach will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for an AML Subject matter expert with relevant operational experience in current role. Who can analyse and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team and can drive process improvement. Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk. The CDD Proficiency coach's primary responsibilities will include: Working with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training Provide real-time on floor support and coaching to Refresh analysts as they work through Refresh cases Collaborates with management to provide transparency in knowledge gaps with proficiency Ensures speed to proficiency and overall knowledge of process for associates May need to review In-Line Quality Assurance (ILQA) defects to identify gaps in skillset Assist with Process and Procedure updates and implementations Facilitates training activities and/or demonstrations Assists with audit queries for actions steps owned by the Readiness & Enablement team Participates in escalation routines with partners, such as Front-Line Associates, Quality (ILQA/Monitoring & Inspection), Global Financial Crimes Required Skills: Experience of Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Experience as an AML SME, coach, readiness, and/or manager Experience researching complex queries, balancing risk and client experience Proficient with AWARE, Panther, Tableau, AKRIT Strong leadership presence and implementation skills Strong communications skills with leadership, and ability to communicate across multiple audiences Documented experience performing in a process-oriented production environment that changes periodically Must work well within a team and individually Proven ability to: work in a team environment, organise work, prioritise tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy, integrity in work and execute with minimal supervision or remote management Must be flexible and adapt quickly to change Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutions Understands and respects cultural differences Desired Skills: Experience in leading highly productive teams in a fast-paced environment Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Labor Relations Manager, Global Corporate Employee Relations (GCER) Job ID: AWS EMEA SARL (UK Branch) - F93 This role can be based in any of our EU corporate office locations which include The Netherlands (Amsterdam), Italy, Germany, Luxembourg, UK, Poland, Ireland, France, or Spain. Are you ready to shape the future of labor relations at scale in one of the world's most customer-obsessed companies? Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our regional strategy and elevate employee experience across EMEA. As EMEA Labor Relations (LR) Manager within the GCER team, you'll provide single-threaded leadership for one of the seven Corporate Amazon lines of business (AWS; D&S; AGI; AIGC; Stores; G&A; Entertainment) while managing cross-functional labor relations initiatives across multiple geographies. Reporting to the EMEA Amazon Corp LR leader, you'll develop and execute strategic programs that put our employees first while delivering scalable results. This role may require up to 30% travel within EMEA. Key job responsibilities Drive end-to-end ownership of labor relations strategy for assigned line of business Lead proactive risk identification and mitigation across multiple geographies Develop and execute strategic initiatives that scale Partner with key stakeholders to drive operational excellence Own GCER labor relations frameworks for critical corporate initiatives Design and implement strategic roadmaps for regional programs Lead data-driven continuous improvement efforts Drive effective change management across diverse stakeholder groups Build and maintain strong relationships with senior leadership Partner across functions to drive innovative solutions Balance employee experience with business needs Influence in a matrix environment Basic Qualifications Bachelor's degree Experience in employee/labor relations or employment law Deep understanding of EU labor laws and collective regulations Experience managing complex, matrix-environment projects Fluent in written and spoken English (C2) and at least one other European language Preferred Qualifications MBA or relevant advanced degree Demonstrated success leading EU-wide labor relations initiatives Strong bias for action with proven problem-solving abilities Experience with data-driven decision making Track record of influencing senior leadership Ability to deliver results in fast-paced, ambiguous environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: November 24, 2025 (Updated about 1 hour ago) Posted: October 7, 2025 (Updated about 5 hours ago) Posted: October 13, 2025 (Updated 3 days ago) Posted: October 16, 2025 (Updated 3 days ago) Posted: October 7, 2025 (Updated 4 days ago)
Jan 20, 2026
Full time
Labor Relations Manager, Global Corporate Employee Relations (GCER) Job ID: AWS EMEA SARL (UK Branch) - F93 This role can be based in any of our EU corporate office locations which include The Netherlands (Amsterdam), Italy, Germany, Luxembourg, UK, Poland, Ireland, France, or Spain. Are you ready to shape the future of labor relations at scale in one of the world's most customer-obsessed companies? Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our regional strategy and elevate employee experience across EMEA. As EMEA Labor Relations (LR) Manager within the GCER team, you'll provide single-threaded leadership for one of the seven Corporate Amazon lines of business (AWS; D&S; AGI; AIGC; Stores; G&A; Entertainment) while managing cross-functional labor relations initiatives across multiple geographies. Reporting to the EMEA Amazon Corp LR leader, you'll develop and execute strategic programs that put our employees first while delivering scalable results. This role may require up to 30% travel within EMEA. Key job responsibilities Drive end-to-end ownership of labor relations strategy for assigned line of business Lead proactive risk identification and mitigation across multiple geographies Develop and execute strategic initiatives that scale Partner with key stakeholders to drive operational excellence Own GCER labor relations frameworks for critical corporate initiatives Design and implement strategic roadmaps for regional programs Lead data-driven continuous improvement efforts Drive effective change management across diverse stakeholder groups Build and maintain strong relationships with senior leadership Partner across functions to drive innovative solutions Balance employee experience with business needs Influence in a matrix environment Basic Qualifications Bachelor's degree Experience in employee/labor relations or employment law Deep understanding of EU labor laws and collective regulations Experience managing complex, matrix-environment projects Fluent in written and spoken English (C2) and at least one other European language Preferred Qualifications MBA or relevant advanced degree Demonstrated success leading EU-wide labor relations initiatives Strong bias for action with proven problem-solving abilities Experience with data-driven decision making Track record of influencing senior leadership Ability to deliver results in fast-paced, ambiguous environments Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: November 24, 2025 (Updated about 1 hour ago) Posted: October 7, 2025 (Updated about 5 hours ago) Posted: October 13, 2025 (Updated 3 days ago) Posted: October 16, 2025 (Updated 3 days ago) Posted: October 7, 2025 (Updated 4 days ago)
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 20, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
AML Refresh Operations - Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring an EMEA Unit Manager, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The EMEA Unit Manager (UM) will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximise productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organisational goals and our continuous improvement roadmap. The Unit Manager's primary responsibilities will include : Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities. Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness. Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements. Managing the performance and productivity of Refresh Teams. Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC. Ensure cases requiring remediation are completed within service level agreements. Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation. Support business with KYC related queries and requests. Participate in remediation items aligned to internal/external Audits. Lead & develop managers of teams in all aspects of the AML Refresh process, including career development. Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality. Required Skills: Proven and robust experience leading operations and production teams Strong executive presence and communication skills (both oral and written) Experience performing in a process-oriented production environment within a continuous improvement framework. Proven ability to work in a team environment, organise work & prioritise tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. Analytical and data driven with a process first mindset. Ability to contribute to our Operational Excellence culture and framework. Ability to accurately and concisely present information to teams, management, and senior leaders Good balance between strategic and tactical thinking; execution and results driven) Ability to problem solve and enable teams to drive production effectively. Able to identify and document opportunities to streamline process. Desired Skills: Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
Jan 20, 2026
Full time
AML Refresh Operations - Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring an EMEA Unit Manager, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The EMEA Unit Manager (UM) will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximise productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organisational goals and our continuous improvement roadmap. The Unit Manager's primary responsibilities will include : Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities. Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness. Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements. Managing the performance and productivity of Refresh Teams. Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC. Ensure cases requiring remediation are completed within service level agreements. Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation. Support business with KYC related queries and requests. Participate in remediation items aligned to internal/external Audits. Lead & develop managers of teams in all aspects of the AML Refresh process, including career development. Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality. Required Skills: Proven and robust experience leading operations and production teams Strong executive presence and communication skills (both oral and written) Experience performing in a process-oriented production environment within a continuous improvement framework. Proven ability to work in a team environment, organise work & prioritise tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. Analytical and data driven with a process first mindset. Ability to contribute to our Operational Excellence culture and framework. Ability to accurately and concisely present information to teams, management, and senior leaders Good balance between strategic and tactical thinking; execution and results driven) Ability to problem solve and enable teams to drive production effectively. Able to identify and document opportunities to streamline process. Desired Skills: Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.
About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Our people: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Summary: This role is part of the Markets & RI Divisional FP&A team and is responsible for Financial Planning and Analysis for the Risk Intelligence Division at LSEG. LSEG's Risk Intelligence business delivers advanced risk, identity, and screening solutions to help organisations spot financial crime, satisfy regulatory compliance and mitigate fraud risk. The role will own key FP&A processes and will involve working with senior finance leaders to drive high quality outcomes in the areas of Budgeting, Forecasting, Month close and other areas. The successful candidate should have proven ability to work in a dynamic, fast paced environment and be comfortable collaborating across finance teams. Key Functional Responsibilities / Accountabilities: Run of key Revenue processes including Revenue planning, forecasting, Budgeting etc and provide insightful business commentary. Be a glue between Business Partner finance teams and Divisional FP&A teams to drive alignment on approach and assumptions during Forecast / Budget cycles. Support adhoc requests involving analysis of Sales / Revenue trends by(credentials, region, business, product, client etc). Continuously evaluate the relevance and value of management reports being produced and identify opportunities for rationalisation, automation, or enhancements. Drive forward ambitious agenda for change in FP&A team and more broadly finance. FP&A Own and drive FP&A processes including Budgeting, Forecasting, MBR preparation, Board Updates, Stress testing and Multiyear planning. Responsibilities include strategizing the approach, driving suitable engagement with CFOs / FBPs, coordination with multiple teams and driving execution. Provide insightful business commentary in various FP&A outputs backed by strong business understanding and effective communication. Proactively, anticipate and prepare for follow up questions / analytical asks from senior stakeholders. Carry an independent perspective and review / challenge inputs and assumptions baked in key FP&A exercises. Drive scenario analysis through suitable financial modelling during Budgets, multiyear planning and other exercises. Develop close working relationship with other finance / non finance teams including Group FP&A, controllers, Investor relations, Finance technology, Master Data Hierarchy Management group etc to manage the FP&A function effectively. Leadership Focus: Be a culture career and drive LSEG values within / across India teams Contribute to location level initiatives focussed on Career and Employee engagement. Skills / experience requirements: Experienced Finance leader with experience in Revenue Finance / bezwen FP&A with 7 10 years of relevant experience. Proficient in collaborating and delivering results in a fast paced, complex global business environment. Strong commercial approach and good communication / story telling skills and analytical approach. Strong organisational skills to manage multiple projects with competing demands for resource. Exposure to financial transformation is an added advantage but not mandatory. Professional Finance Qualification - e.g. MBA/CIMA/ACCA or equivalent, would be key. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial 전달 markets infrastructure and data provider. Our purpose is to drive financial stability, empower economies and enable customers to createси sustainable growth. Our purpose is the foundation on which our culture is built-maaches integrity. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organization of 25,000 people across 65 countries. However, we will value your individuality and Velvet enable you to bring your true self to work so you can help enrich, our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Jan 20, 2026
Full time
About us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. Our people: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role Summary: This role is part of the Markets & RI Divisional FP&A team and is responsible for Financial Planning and Analysis for the Risk Intelligence Division at LSEG. LSEG's Risk Intelligence business delivers advanced risk, identity, and screening solutions to help organisations spot financial crime, satisfy regulatory compliance and mitigate fraud risk. The role will own key FP&A processes and will involve working with senior finance leaders to drive high quality outcomes in the areas of Budgeting, Forecasting, Month close and other areas. The successful candidate should have proven ability to work in a dynamic, fast paced environment and be comfortable collaborating across finance teams. Key Functional Responsibilities / Accountabilities: Run of key Revenue processes including Revenue planning, forecasting, Budgeting etc and provide insightful business commentary. Be a glue between Business Partner finance teams and Divisional FP&A teams to drive alignment on approach and assumptions during Forecast / Budget cycles. Support adhoc requests involving analysis of Sales / Revenue trends by(credentials, region, business, product, client etc). Continuously evaluate the relevance and value of management reports being produced and identify opportunities for rationalisation, automation, or enhancements. Drive forward ambitious agenda for change in FP&A team and more broadly finance. FP&A Own and drive FP&A processes including Budgeting, Forecasting, MBR preparation, Board Updates, Stress testing and Multiyear planning. Responsibilities include strategizing the approach, driving suitable engagement with CFOs / FBPs, coordination with multiple teams and driving execution. Provide insightful business commentary in various FP&A outputs backed by strong business understanding and effective communication. Proactively, anticipate and prepare for follow up questions / analytical asks from senior stakeholders. Carry an independent perspective and review / challenge inputs and assumptions baked in key FP&A exercises. Drive scenario analysis through suitable financial modelling during Budgets, multiyear planning and other exercises. Develop close working relationship with other finance / non finance teams including Group FP&A, controllers, Investor relations, Finance technology, Master Data Hierarchy Management group etc to manage the FP&A function effectively. Leadership Focus: Be a culture career and drive LSEG values within / across India teams Contribute to location level initiatives focussed on Career and Employee engagement. Skills / experience requirements: Experienced Finance leader with experience in Revenue Finance / bezwen FP&A with 7 10 years of relevant experience. Proficient in collaborating and delivering results in a fast paced, complex global business environment. Strong commercial approach and good communication / story telling skills and analytical approach. Strong organisational skills to manage multiple projects with competing demands for resource. Exposure to financial transformation is an added advantage but not mandatory. Professional Finance Qualification - e.g. MBA/CIMA/ACCA or equivalent, would be key. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial 전달 markets infrastructure and data provider. Our purpose is to drive financial stability, empower economies and enable customers to createси sustainable growth. Our purpose is the foundation on which our culture is built-maaches integrity. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organization of 25,000 people across 65 countries. However, we will value your individuality and Velvet enable you to bring your true self to work so you can help enrich, our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jan 20, 2026
Full time
Head of Technology - AI Business Solutions At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark?Join us and be part of something bigger. Role Overview: Kainos' AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology. This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre sales and delivery, and help shape how we design modern, secure, scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft's roadmap. You will also lead how the practice adopts AI first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice. A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively. This role is suited to someone with deep expertise in Dynamics and Power Platform, a strong architectural foundation and a passion for developing people, capability and technical excellence at scale. Key responsibilities of the AI Business Solutions Head of Technology are: Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft's roadmap Define and maintain architectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services Provide clear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio, Fabric and data/AI services, should be evaluated and adopted Shape and evolve reusable patterns and delivery approaches that improve consistency, quality and scalability across our portfolio Define how AI capabilities across Copilot, Copilot Studio, Fabric and Foundry are incorporated into standard design patterns, technical architectures and delivery methods. People & Capability Leadership Provide technical mentorship to architects and engineers, supporting growth in solution design, architecture and engineering excellence Lead capability uplift across Dynamics, Power Platform, integration and AI aligned skills, ensuring the practice remains current with certification and best practice Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning Support hiring for senior technical roles by defining required technical competencies and participating in technical assessments where needed Provide technical oversight for the design and lifecycle of accelerators, reusable components and managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation Act as a senior technical adviser to customers, guiding architectural decisions, transformation roadmaps and complex solution design Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients Engage with Microsoft on product roadmap discussions, engineering guidance and joint customer activity Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities Represent Kainos in customer briefings, technical forums and partner events in a clear and credible manner Pre sales, Solutioning & Delivery Assurance Provide senior architectural oversight to key bids, ensuring proposals are feasible, secure and aligned to our technical standards Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is both feasible and scalable Offer delivery assurance and oversight on high impact programmes or technical escalations Ensure projects follow engineering best practice, architectural governance and agreed technical standards Support delivery teams in resolving complex technical challenges and promote a proactive problem solving culture Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural review processes and code guidelines that support consistent, high quality delivery across all teams Identify opportunities to develop reusable components, patterns, accelerators or tools that increase delivery efficiency and support repeatability Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI enabled capabilities Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions Collaborate with wider Kainos teams to align on tooling, methods and responsible engineering practices Promote continuous improvement across engineering approaches, solution design and delivery methods Contribute to thought leadership through internal knowledge sharing, technical write ups, customer briefings or speaking engagements where appropriate Significant experience operating in a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem Deep expertise in Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads Proven experience shaping enterprise scale solutions and guiding technology choices through design, roadmap and delivery phases Strong architectural grounding and practical experience leading complex programmes or multi team implementations Demonstrated ability to influence senior stakeholders, communicate clearly with C level audiences and guide strategic technology decisions Experience developing, coaching and mentoring technical talent, with a track record of building high performing technical teams Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi sector exposure Strong commercial awareness and the ability to balance technical integrity with business outcomes Experience contributing to or assuring pre sales activity, including shaping solutions, estimates and technical elements of proposals Experience working directly with Microsoft field, engineering or partner teams, including engagement on roadmap, co sell or joint customer activity Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions Contributions to knowledge sharing, meetups, technical communities, blogs or events Exposure to multiple sectors such as financial services, public sector, healthcare or manufacturing Experience influencing or shaping go to market offerings or technical elements of service propositions A successful candidate is likely to: Be an experienced Principal Architect or senior hands on technology leader ready to step into a broader practice wide remit Have a balanced mix of technical depth, architectural rigour, people leadership and customer facing confidence Be comfortable taking ownership of standards, coaching others and shaping capability while staying grounded in real world delivery Thrives in a collaborative, growing practice where they can make a visible impact At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
About Daon For over two decades, Daon has been at the forefront of identity innovation - redefining how the world verifies, protects, and trusts the individuals it serves. Originally founded to secure national borders, we have evolved into a global authority in digital identity assurance, helping organisations across sectors to deliver trust, security, and seamless user experiences through our concept of Identity Continuity. Today, more than one billion identities are safeguarded by Daon's technologies. Our reputation has been built on integrity, precision, and reliability, and our people embody those same qualities. We call it The Daon DNA - a culture rooted in honesty, respect, teamwork, and professionalism. Together, we are shaping the next generation of secure digital experiences. The Opportunity We are seeking an accomplished Sales Director to lead Daon's growth within the UK market, as part of our expanding EMEA team. This role offers a unique opportunity to combine strategic influence with commercial execution - shaping business outcomes across key industries including FinTech, Digital Banking, Gaming, Telecommunications, and Technology. Reporting to the Vice President, UK & Ireland, with a dotted line to the President of EMEA & APAC, you will be instrumental in strengthening Daon's market presence and advancing our trusted partnerships. The position demands both strategic acuity and practical commercial leadership - ideal for an executive who thrives on responsibility, integrity, and tangible results. Key Responsibilities Drive new business acquisition through both direct and partner-led channels. Develop, qualify, and manage strategic partnerships that accelerate regional growth. Oversee the complete sales lifecycle, from initial engagement through to contract close. Cultivate senior relationships with clients, partners, and technology collaborators. Work closely with international colleagues to define and execute effective go-to-market strategies. Broaden Daon's presence within established sectors and emerging markets. Maintain disciplined forecasting and transparent pipeline management. Your Profile A degree in Business, Technology, or a related field. Proven success in enterprise software or SaaS sales, ideally within Identity, Authentication, or Cybersecurity. A consistent record of exceeding targets through consultative and complex solution selling. Experience within FinTech, Financial Services, or Technology sectors. Strong credibility and network within relevant customer and partner communities. Excellent communication and negotiation skills, with a natural ability to build trust at senior levels. A strategic thinker with hands on pragmatism and drive. Fluent command of English, both written and spoken. Why Daon Joining Daon means contributing to a purpose that matters - building trust in a digital world. You will collaborate with experienced professionals across continents, working at the intersection of technology, security, and human experience. Our environment rewards integrity, initiative, and achievement. We give our people the freedom to excel, supported by the resources of a global organization. What We Offer Health & Wellbeing Comprehensive private health insurance for you and your family. Company-sponsored life and accident cover. Cycle-to-Work scheme promoting healthy and sustainable living. Financial Security Competitive remuneration package with strong company pension contributions. Professional Development Reimbursement for approved educational and self-development courses. Regular knowledge sharing forums and industry meet ups. Access to cutting edge tools and technologies in an empowering environment. Work & Lifestyle Flexible working model - remote based with regular travel across the UK and EMEA. Full ownership of the sales process, supported by a collaborative and experienced team. Community & Culture Company-sponsored summer and year end events. Regular social, sporting, and team building activities fostering a genuine sense of belonging. Join Us At Daon, you will find more than a role - you will find a platform for influence. This is an opportunity to help define how trust is built and sustained in a connected world. Your leadership can help shape the future of digital identity. Join the brightest minds from around the globe as we build the future of digital identity!
Jan 20, 2026
Full time
About Daon For over two decades, Daon has been at the forefront of identity innovation - redefining how the world verifies, protects, and trusts the individuals it serves. Originally founded to secure national borders, we have evolved into a global authority in digital identity assurance, helping organisations across sectors to deliver trust, security, and seamless user experiences through our concept of Identity Continuity. Today, more than one billion identities are safeguarded by Daon's technologies. Our reputation has been built on integrity, precision, and reliability, and our people embody those same qualities. We call it The Daon DNA - a culture rooted in honesty, respect, teamwork, and professionalism. Together, we are shaping the next generation of secure digital experiences. The Opportunity We are seeking an accomplished Sales Director to lead Daon's growth within the UK market, as part of our expanding EMEA team. This role offers a unique opportunity to combine strategic influence with commercial execution - shaping business outcomes across key industries including FinTech, Digital Banking, Gaming, Telecommunications, and Technology. Reporting to the Vice President, UK & Ireland, with a dotted line to the President of EMEA & APAC, you will be instrumental in strengthening Daon's market presence and advancing our trusted partnerships. The position demands both strategic acuity and practical commercial leadership - ideal for an executive who thrives on responsibility, integrity, and tangible results. Key Responsibilities Drive new business acquisition through both direct and partner-led channels. Develop, qualify, and manage strategic partnerships that accelerate regional growth. Oversee the complete sales lifecycle, from initial engagement through to contract close. Cultivate senior relationships with clients, partners, and technology collaborators. Work closely with international colleagues to define and execute effective go-to-market strategies. Broaden Daon's presence within established sectors and emerging markets. Maintain disciplined forecasting and transparent pipeline management. Your Profile A degree in Business, Technology, or a related field. Proven success in enterprise software or SaaS sales, ideally within Identity, Authentication, or Cybersecurity. A consistent record of exceeding targets through consultative and complex solution selling. Experience within FinTech, Financial Services, or Technology sectors. Strong credibility and network within relevant customer and partner communities. Excellent communication and negotiation skills, with a natural ability to build trust at senior levels. A strategic thinker with hands on pragmatism and drive. Fluent command of English, both written and spoken. Why Daon Joining Daon means contributing to a purpose that matters - building trust in a digital world. You will collaborate with experienced professionals across continents, working at the intersection of technology, security, and human experience. Our environment rewards integrity, initiative, and achievement. We give our people the freedom to excel, supported by the resources of a global organization. What We Offer Health & Wellbeing Comprehensive private health insurance for you and your family. Company-sponsored life and accident cover. Cycle-to-Work scheme promoting healthy and sustainable living. Financial Security Competitive remuneration package with strong company pension contributions. Professional Development Reimbursement for approved educational and self-development courses. Regular knowledge sharing forums and industry meet ups. Access to cutting edge tools and technologies in an empowering environment. Work & Lifestyle Flexible working model - remote based with regular travel across the UK and EMEA. Full ownership of the sales process, supported by a collaborative and experienced team. Community & Culture Company-sponsored summer and year end events. Regular social, sporting, and team building activities fostering a genuine sense of belonging. Join Us At Daon, you will find more than a role - you will find a platform for influence. This is an opportunity to help define how trust is built and sustained in a connected world. Your leadership can help shape the future of digital identity. Join the brightest minds from around the globe as we build the future of digital identity!
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's, and more. Read stories from happy customers and what 1,200+ people say on G2. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role As a People Partner - Tech, you'll be a strong advisor and trusted partner to our technology managers and team members. You'll play a critical role in aligning our people strategy with business objectives, enabling high performance, learning and development programmes and creating an engaged culture as we scale. You'll operate at both strategic and operational levels. This is a high-impact role for someone who thrives in a fast-paced, scaling environment and brings a mix of commercial acumen, HR depth, and the agility to build while executing. Key Responsibilities Act as a trusted partner, coach, and enabler for managers and teams in our tech organisation. Collaborate with the People Team to design, implement, and improve initiatives, tools, and strategies. Manage and resolve employee relations issues with empathy, effectiveness, and alignment to our values. Provide guidance to managers on performance management, career development, feedback, and complex conversations. Own and execute the offboarding process and complex leaves ensuring a positive and respectful employee experience. Contribute insights and ideas to strengthen our high-performance culture. Collaborate with the wider People Team on programs and initiatives across the employee lifecycle. Analyse people data and trends to inform decisions and improve strategies. Demonstrate a growth mindset in your daily work and personal development. Culture & Communication: Drive strong internal communication, values alignment, and cultural cohesion across global Tech teams. What We're Looking For Previous experience in a People team, ideally as a People Partner/Junior People Partner with strong exposure to working across multiple regions, specifically EMEA. Experience in a tech start up or hyper growth environment. Skilled in supporting and coaching managers and team members. Proven ability to exercise discretion and sound judgment when handling sensitive and confidential matters. Highly resourceful and proactive in seeking solutions independently. Passion for technology and AI, with curiosity to learn and leverage these tools in People practices. Strong alignment with Synthesia's values and commitment to embedding them across the organisation. Exceptional verbal and written communication skills, with the ability to build trust and strong relationships. We're committed to creating an inclusive and diverse environment where everyone can thrive. We welcome applicants from all backgrounds and experiences. Please note that this is a hybrid position of at least 3 days/week in our London office.
Jan 20, 2026
Full time
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's, and more. Read stories from happy customers and what 1,200+ people say on G2. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The Role As a People Partner - Tech, you'll be a strong advisor and trusted partner to our technology managers and team members. You'll play a critical role in aligning our people strategy with business objectives, enabling high performance, learning and development programmes and creating an engaged culture as we scale. You'll operate at both strategic and operational levels. This is a high-impact role for someone who thrives in a fast-paced, scaling environment and brings a mix of commercial acumen, HR depth, and the agility to build while executing. Key Responsibilities Act as a trusted partner, coach, and enabler for managers and teams in our tech organisation. Collaborate with the People Team to design, implement, and improve initiatives, tools, and strategies. Manage and resolve employee relations issues with empathy, effectiveness, and alignment to our values. Provide guidance to managers on performance management, career development, feedback, and complex conversations. Own and execute the offboarding process and complex leaves ensuring a positive and respectful employee experience. Contribute insights and ideas to strengthen our high-performance culture. Collaborate with the wider People Team on programs and initiatives across the employee lifecycle. Analyse people data and trends to inform decisions and improve strategies. Demonstrate a growth mindset in your daily work and personal development. Culture & Communication: Drive strong internal communication, values alignment, and cultural cohesion across global Tech teams. What We're Looking For Previous experience in a People team, ideally as a People Partner/Junior People Partner with strong exposure to working across multiple regions, specifically EMEA. Experience in a tech start up or hyper growth environment. Skilled in supporting and coaching managers and team members. Proven ability to exercise discretion and sound judgment when handling sensitive and confidential matters. Highly resourceful and proactive in seeking solutions independently. Passion for technology and AI, with curiosity to learn and leverage these tools in People practices. Strong alignment with Synthesia's values and commitment to embedding them across the organisation. Exceptional verbal and written communication skills, with the ability to build trust and strong relationships. We're committed to creating an inclusive and diverse environment where everyone can thrive. We welcome applicants from all backgrounds and experiences. Please note that this is a hybrid position of at least 3 days/week in our London office.
About The Role Purpose of the Role Weare seeking a Senior HR Manager to lead our US HR and Operations function. Thisis a senior, trusted role with a seat at the table - responsible for shapingthe employee experience, driving engagement, and ensuring compliance andoperational excellence across the US. Reportingdirectly to the HR Director (based in London) and partnering closely with the US Managing Director, you will provide both strategic and hands on HRleadership for a high-performing business. You'll oversee the HR Generalist and Office Manager, act as the senior HR contact for the US team and play a key role in aligning US people priorities with global initiatives. Thisis a dynamic opportunity for an experienced HR professional who thrives onvariety, collaboration, and impact - combining people leadership, commercialinsight, and operational excellence in equal measure. Key Responsibilities Leadershipand Business Partnership Act as the senior HR point of contact for all US employees and managers,providing expert advice, coaching, and practical solutions. Partnerwith the US Managing Director, HR Director, and senior leaders to alignpeople strategy with business goals. Leadand develop the HR Generalist and Office Manager, fostering growth,accountability, and collaboration. Collaboratewith HR colleagues across EMEA and APAC to ensure alignment andconsistency in policies, processes, and initiatives. EmployeeRelations and Compliance Managecomplex employee relations cases, investigations, and performance matters,ensuring fair and consistent outcomes. Serveas the subject matter expert on US employment law and compliance,including multi-state regulations. Leadthe relationship with PEI's Professional Employer Organization (PEO),overseeing and negotiating contracts, benefits, and payroll coordination. Leadon contribution strategy modelling for healthcare benefits. Maintainup-to-date HR policies and employee handbook, ensuring alignment withfederal and state requirements. Overseecompliance training, visa/immigration administration, and recordkeeping. HROperations and Employee Experience Partnerwith the Office Manager to design high-impact engagement, wellbeing, andculture initiatives. Analyseoutput from stay and exit interviews, identifying themes and providingactionable insights. Maintainaccurate and compliant employee records within the HRIS system. Leadannual benefit renewal and open enrolment processes, ensuring smoothexecution and employee understanding. Performance,Development, and Engagement Partnerwith managers on performance management, feedback, and developmentplanning. Collaboratewith the HR Director on global initiatives, including succession planning,leadership development, and retention strategies. Financialand Operational Oversight Contributeto the annual US operating budget and manage HR-related costs throughoutthe year. Partnerwith Finance to ensure payroll accuracy, benefits billing, and compliancewith audits and workers' compensation requirements. Overseeoffice management operations in partnership with the Office Manager,including space planning and facilities projects. About You Althoughwe are keeping direct experience and knowledge requirements to a minimum, we doneed you to demonstrate your capabilities in relation to the points listedunder essential requirements in the person specification. You should beprepared to discuss illustrations on how your competencies have helped you toachieve positive results. Essential experience Significant experience in a HRgeneralist position Demonstrable experience workingwith a mid-tier HRIS Experiencehaving worked with a mid-tier US based PEO Strongemployee relations and conflict resolution experience Desired experience Working in an internationalbusiness Budgetmanagement Experienceworking with sales/commercial and editorial professionals. Essential knowledge/ skills Discretionand confidentiality Exceptionallyorganised with impeccable time management skills Desired knowledge / skills HRqualification (SHRM or similar) Personal characteristics Fast and innovative learner Self-motivated with a resultsand data driven approach Personable and pro active Ability to work independently Self motivated and willing totake responsibility Innovative: able to lead byexample from the front and work closely with global commercial director onstaffing and compensation matters for a new sales organization recentlyimplemented. Comfortable operating in agrown-up working environment where regular feedback is provided and theeyes of several (senior) interested parties will always be focused Resilient under pressure - ableto remain focused in the face of multiple competing priorities and ensurekey deadlines are met Diplomacy:able to display multi faceted communication skills in a persuasive, butdiplomatic way to ensure that outstanding results are achieved, and theright deadlines and initiatives get prioritised Highdegree of personal pride in own and company work, constantly striving to improve Motivations Highly goal-focusedand motivated by achieving high personal standards in all aspects of work- ambitious to meet own personal and organisational goals About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Jan 19, 2026
Full time
About The Role Purpose of the Role Weare seeking a Senior HR Manager to lead our US HR and Operations function. Thisis a senior, trusted role with a seat at the table - responsible for shapingthe employee experience, driving engagement, and ensuring compliance andoperational excellence across the US. Reportingdirectly to the HR Director (based in London) and partnering closely with the US Managing Director, you will provide both strategic and hands on HRleadership for a high-performing business. You'll oversee the HR Generalist and Office Manager, act as the senior HR contact for the US team and play a key role in aligning US people priorities with global initiatives. Thisis a dynamic opportunity for an experienced HR professional who thrives onvariety, collaboration, and impact - combining people leadership, commercialinsight, and operational excellence in equal measure. Key Responsibilities Leadershipand Business Partnership Act as the senior HR point of contact for all US employees and managers,providing expert advice, coaching, and practical solutions. Partnerwith the US Managing Director, HR Director, and senior leaders to alignpeople strategy with business goals. Leadand develop the HR Generalist and Office Manager, fostering growth,accountability, and collaboration. Collaboratewith HR colleagues across EMEA and APAC to ensure alignment andconsistency in policies, processes, and initiatives. EmployeeRelations and Compliance Managecomplex employee relations cases, investigations, and performance matters,ensuring fair and consistent outcomes. Serveas the subject matter expert on US employment law and compliance,including multi-state regulations. Leadthe relationship with PEI's Professional Employer Organization (PEO),overseeing and negotiating contracts, benefits, and payroll coordination. Leadon contribution strategy modelling for healthcare benefits. Maintainup-to-date HR policies and employee handbook, ensuring alignment withfederal and state requirements. Overseecompliance training, visa/immigration administration, and recordkeeping. HROperations and Employee Experience Partnerwith the Office Manager to design high-impact engagement, wellbeing, andculture initiatives. Analyseoutput from stay and exit interviews, identifying themes and providingactionable insights. Maintainaccurate and compliant employee records within the HRIS system. Leadannual benefit renewal and open enrolment processes, ensuring smoothexecution and employee understanding. Performance,Development, and Engagement Partnerwith managers on performance management, feedback, and developmentplanning. Collaboratewith the HR Director on global initiatives, including succession planning,leadership development, and retention strategies. Financialand Operational Oversight Contributeto the annual US operating budget and manage HR-related costs throughoutthe year. Partnerwith Finance to ensure payroll accuracy, benefits billing, and compliancewith audits and workers' compensation requirements. Overseeoffice management operations in partnership with the Office Manager,including space planning and facilities projects. About You Althoughwe are keeping direct experience and knowledge requirements to a minimum, we doneed you to demonstrate your capabilities in relation to the points listedunder essential requirements in the person specification. You should beprepared to discuss illustrations on how your competencies have helped you toachieve positive results. Essential experience Significant experience in a HRgeneralist position Demonstrable experience workingwith a mid-tier HRIS Experiencehaving worked with a mid-tier US based PEO Strongemployee relations and conflict resolution experience Desired experience Working in an internationalbusiness Budgetmanagement Experienceworking with sales/commercial and editorial professionals. Essential knowledge/ skills Discretionand confidentiality Exceptionallyorganised with impeccable time management skills Desired knowledge / skills HRqualification (SHRM or similar) Personal characteristics Fast and innovative learner Self-motivated with a resultsand data driven approach Personable and pro active Ability to work independently Self motivated and willing totake responsibility Innovative: able to lead byexample from the front and work closely with global commercial director onstaffing and compensation matters for a new sales organization recentlyimplemented. Comfortable operating in agrown-up working environment where regular feedback is provided and theeyes of several (senior) interested parties will always be focused Resilient under pressure - ableto remain focused in the face of multiple competing priorities and ensurekey deadlines are met Diplomacy:able to display multi faceted communication skills in a persuasive, butdiplomatic way to ensure that outstanding results are achieved, and theright deadlines and initiatives get prioritised Highdegree of personal pride in own and company work, constantly striving to improve Motivations Highly goal-focusedand motivated by achieving high personal standards in all aspects of work- ambitious to meet own personal and organisational goals About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Sales - South Africa to come and join our global business, based in Cape Town - South Africa. Working closely with the Head of Partner Success, and the Leadership team, you will be accountable for executing our sales strategies and tactical plans to deliver sales targets through Inbound and outbound channels. We're growing fast, so this is a great opportunity for someone looking to work in a fast-paced business who likes to work autonomously, enjoys a challenge, and wants to make a big impact. Strategy & Planning Develop and ensure the execution of a go-to-market strategy, sales strategies, and achieve sales and market share objectives across the region Execute and drive end-to-end sales cycles (planning, prospecting, lead distribution, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecasts Follow the blueprint and ensure that sales processes are collected and followed to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payment processing requests, hiring, and training procedures. Collate Partner feedback and quantify new feature requests in terms of our opportunity to win Prospects Align with the global sales leaders in each market Performance Management Set, communicate, and manage performance expectations, ensuring the achievement of monthly, quarterly, and annual targets for the sales function Effectively manage the sales funnel, ensuring KPI's are achieved, and conversion rates are optimized to deliver consistent incremental improvement Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team People Development Recruit, develop, and retain talent, building a team of highly successful sales consultants Motivate, drive, coach, and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture Additional And Ad-hoc Duties Include Work with cross-functional departments to align on goals that facilitate the achievement of our key objectives. Take on reasonable additional or different duties when asked in order to meet business needs Ensure positive partner experience through effective communication, swift resolution of partner inquiries and demonstrate sound decision-making/problem-solving This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required B2B commercial leadership experience in a SaaS, digital sales, online marketplace or payments company managing 3+ staff (preferred) Proven track record of success with selling into the SMB market segment Highly tactical and can also think big picture Strong leadership skills with a proven track record for target and KPI delivery Self motivated, hungry for success with a desire to progress within a fast paced, success driven global business Analytical and very confident working with data Customer centric Excellent communication and listening skills Excellent time management and planning skills High work ethic Flexible and comfortable working in a fast paced and changing environment Creative thinking and problem solving mindset Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team player - must be happy to 'roll sleeves up' and assist the team whenever required Self starter and highly proactive approach Benefits Working for a global market leader, revolutionizing the health & wellness industry Competitive package Fast paced, forward thinking company What We Offer A rare opportunity to be an early commercial hire with significant ownership and influence. Direct involvement in building Fresha's presence and brand in the South African market. Competitive compensation with performance based incentives. Flexible working arrangements: hybrid working in Cape Town. Modern equipment and access to continuous learning and development. A diverse, international team with a strong culture of collaboration, ambition, and support. POPIA Notice Your personal information will be processed solely for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA). By applying, you consent to the secure handling and storage of your information for the duration of the recruitment process. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Jan 19, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Sales - South Africa to come and join our global business, based in Cape Town - South Africa. Working closely with the Head of Partner Success, and the Leadership team, you will be accountable for executing our sales strategies and tactical plans to deliver sales targets through Inbound and outbound channels. We're growing fast, so this is a great opportunity for someone looking to work in a fast-paced business who likes to work autonomously, enjoys a challenge, and wants to make a big impact. Strategy & Planning Develop and ensure the execution of a go-to-market strategy, sales strategies, and achieve sales and market share objectives across the region Execute and drive end-to-end sales cycles (planning, prospecting, lead distribution, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecasts Follow the blueprint and ensure that sales processes are collected and followed to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payment processing requests, hiring, and training procedures. Collate Partner feedback and quantify new feature requests in terms of our opportunity to win Prospects Align with the global sales leaders in each market Performance Management Set, communicate, and manage performance expectations, ensuring the achievement of monthly, quarterly, and annual targets for the sales function Effectively manage the sales funnel, ensuring KPI's are achieved, and conversion rates are optimized to deliver consistent incremental improvement Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team People Development Recruit, develop, and retain talent, building a team of highly successful sales consultants Motivate, drive, coach, and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture Additional And Ad-hoc Duties Include Work with cross-functional departments to align on goals that facilitate the achievement of our key objectives. Take on reasonable additional or different duties when asked in order to meet business needs Ensure positive partner experience through effective communication, swift resolution of partner inquiries and demonstrate sound decision-making/problem-solving This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required B2B commercial leadership experience in a SaaS, digital sales, online marketplace or payments company managing 3+ staff (preferred) Proven track record of success with selling into the SMB market segment Highly tactical and can also think big picture Strong leadership skills with a proven track record for target and KPI delivery Self motivated, hungry for success with a desire to progress within a fast paced, success driven global business Analytical and very confident working with data Customer centric Excellent communication and listening skills Excellent time management and planning skills High work ethic Flexible and comfortable working in a fast paced and changing environment Creative thinking and problem solving mindset Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team player - must be happy to 'roll sleeves up' and assist the team whenever required Self starter and highly proactive approach Benefits Working for a global market leader, revolutionizing the health & wellness industry Competitive package Fast paced, forward thinking company What We Offer A rare opportunity to be an early commercial hire with significant ownership and influence. Direct involvement in building Fresha's presence and brand in the South African market. Competitive compensation with performance based incentives. Flexible working arrangements: hybrid working in Cape Town. Modern equipment and access to continuous learning and development. A diverse, international team with a strong culture of collaboration, ambition, and support. POPIA Notice Your personal information will be processed solely for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA). By applying, you consent to the secure handling and storage of your information for the duration of the recruitment process. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Location United Kingdom Employment Type Full time Location Type Remote Department Business Expansion Business Operations Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarise themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Banking & Payments team is a critical part of Kraken's Business Operations group. We build and manage strategic partnerships with global banks and financial institutions that power Kraken's entire ecosystem. Through these partnerships, we enable smooth, secure, and scalable access to financial infrastructure that supports all Kraken products - from spot trading and staking to institutional custody and emerging services. Our mission is to make Kraken the most trusted, accessible, and innovative platform for digital and traditional assets worldwide. As a Senior Manager, Banking & Payments, you will lead Kraken's global banking relationships. You will identify, negotiate, and manage bank and financial institution partnerships that grow and expand Kraken's products and directly enable launch of new product and country launches. The opportunity Lead Global Partnerships: Build and manage relationships with global banks, financial institutions, and payment partners to support Kraken's growth and operational needs. Strategic Execution: Shape and implement Kraken's Global Hybrid Banking Strategy, identifying and executing high-impact opportunities that enhance our platform capabilities. Commercial Leadership: Negotiate and manage commercial terms and agreements that optimize partner performance, reduce costs, and increase service quality. Operational Excellence: Oversee end-to-end execution of banking operations to ensure seamless liquidity, treasury management, and 24x7 client transaction processing. Cross-Functional Collaboration: Partner with Finance, Legal, Treasury, Compliance, Product, and Engineering teams to deliver integrated solutions supporting all business lines and geographies. Risk & Compliance Alignment: Work with Risk, Security, and Audit teams to assess and mitigate partner-related risks while maintaining regulatory compliance. Performance Management: Establish clear metrics, governance frameworks, and continuous improvement initiatives for all banking partnerships. Market Insight: Stay informed on banking, payments, and cryptocurrency trends to anticipate opportunities and challenges in an evolving regulatory and competitive landscape. Skills you should HODL 5+ years of experience in banking, payments, or financial services, with a focus on partnership management, transaction banking, or financial infrastructure. Proven success negotiating and managing complex, high-value partnerships across multiple regions (UK, EMEA, and APAC preferred). Strong understanding of banking systems, payments rails, liquidity management, and financial compliance frameworks (including BSA/AML/KYC). Demonstrated ability to lead strategic initiatives, influence senior stakeholders, and deliver measurable business outcomes. Exceptional commercial acumen, analytical thinking, and communication skills. Ability to thrive in a dynamic, high-growth environment with global reach. Passion for innovation in digital finance and cryptocurrency. Willingness to travel internationally (up to 25%) While UK-based candidates are preferred, we welcome applications from qualified candidates across Europe This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowing about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Jan 19, 2026
Full time
Location United Kingdom Employment Type Full time Location Type Remote Department Business Expansion Business Operations Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarise themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Banking & Payments team is a critical part of Kraken's Business Operations group. We build and manage strategic partnerships with global banks and financial institutions that power Kraken's entire ecosystem. Through these partnerships, we enable smooth, secure, and scalable access to financial infrastructure that supports all Kraken products - from spot trading and staking to institutional custody and emerging services. Our mission is to make Kraken the most trusted, accessible, and innovative platform for digital and traditional assets worldwide. As a Senior Manager, Banking & Payments, you will lead Kraken's global banking relationships. You will identify, negotiate, and manage bank and financial institution partnerships that grow and expand Kraken's products and directly enable launch of new product and country launches. The opportunity Lead Global Partnerships: Build and manage relationships with global banks, financial institutions, and payment partners to support Kraken's growth and operational needs. Strategic Execution: Shape and implement Kraken's Global Hybrid Banking Strategy, identifying and executing high-impact opportunities that enhance our platform capabilities. Commercial Leadership: Negotiate and manage commercial terms and agreements that optimize partner performance, reduce costs, and increase service quality. Operational Excellence: Oversee end-to-end execution of banking operations to ensure seamless liquidity, treasury management, and 24x7 client transaction processing. Cross-Functional Collaboration: Partner with Finance, Legal, Treasury, Compliance, Product, and Engineering teams to deliver integrated solutions supporting all business lines and geographies. Risk & Compliance Alignment: Work with Risk, Security, and Audit teams to assess and mitigate partner-related risks while maintaining regulatory compliance. Performance Management: Establish clear metrics, governance frameworks, and continuous improvement initiatives for all banking partnerships. Market Insight: Stay informed on banking, payments, and cryptocurrency trends to anticipate opportunities and challenges in an evolving regulatory and competitive landscape. Skills you should HODL 5+ years of experience in banking, payments, or financial services, with a focus on partnership management, transaction banking, or financial infrastructure. Proven success negotiating and managing complex, high-value partnerships across multiple regions (UK, EMEA, and APAC preferred). Strong understanding of banking systems, payments rails, liquidity management, and financial compliance frameworks (including BSA/AML/KYC). Demonstrated ability to lead strategic initiatives, influence senior stakeholders, and deliver measurable business outcomes. Exceptional commercial acumen, analytical thinking, and communication skills. Ability to thrive in a dynamic, high-growth environment with global reach. Passion for innovation in digital finance and cryptocurrency. Willingness to travel internationally (up to 25%) While UK-based candidates are preferred, we welcome applications from qualified candidates across Europe This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowing about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
, we're not just imagining the future of work-we're creating it. As the Director of People Operations , you'll step into a pivotal role where strategy, leadership, and innovation collide, empowering our global teams to achieve greatness.This is not your average HR job-this is your chance to redefine the playbook , make bold moves, and deliver transformative results in one of the fastest-growing and most dynamic companies in the world. Why This Role is One-of-a-Kind: You're the Architect of People Success : Build and execute bold workforce strategies that go beyond traditional HR practices to deliver real business results. You're a Strategic Powerhouse : Be the trusted partner to our global executives, aligning people strategies with organizational goals in innovative ways. You're the Coach We All Need : Guide leaders to unlock their potential, tackle complex challenges, and build high-performing, people-first teams. You're a Changemaker : Shape and implement global initiatives that inspire innovation and help Pax8 scale in unprecedented ways. You're a Builder : Lead a talented team of People Advisors and Business Partners, fostering a culture of trust, growth, and empowerment. Global Impact : Lead regional and global strategies that directly influence the trajectory of our company. Creative Autonomy : Be bold, think outside the box, and experiment with new solutions in first-time situations. Growth Without Limits : Join a hyper-growth company where your leadership shapes not just today, but the future of work. Culture First : Experience a workplace that truly values collaboration, creativity, and our people-first philosophy. What You'll Own & Drive: Global Leadership Impact : Partner with executives, serve as their trusted advisor, and deliver tailored strategies for their unique challenges. Strategic Workforce Transformation : Craft workforce strategies that drive performance, innovation, and scalability. Dynamic Team Leadership : Build and inspire a powerhouse HR team that delivers best-in-class service to our leaders. Game-Changing Initiatives : Drive high-profile projects like organizational redesigns, talent pipelines, and leadership development programs. Cutting-Edge Collaboration : Partner with world-class teams in Talent Acquisition, Total Rewards, DEI, and more to co-create innovative, human-first solutions. Your Superpowers Include: Strategic Visionary: You see the big picture and know how to align people and processes for maximum impact. Master Relationship Builder: Executives trust you, teams respect you, and everyone counts on you to deliver. Data-Driven Dynamo: You use insights to drive decisions, spot trends, and measure success. Leadership Excellence: You empower others, lead with integrity, and foster a high-performance culture. Global Perspective: You navigate cultural nuances and global complexity with ease, making a worldwide impact. ️ Solutions Innovator: You thrive in ambiguity, crafting first-time-right solutions to solve today's toughest challenges. Who We're Looking For: You're an HR rockstar with: Proven experience leading HR teams and working directly with C-suite executives. Expertise across the entire employee lifecycle, from talent acquisition to workforce planning. A passion for leadership, change management, and delivering high-impact solutions.The ability to balance strategic vision with hands-on execution-no problem is too big or small for you to tackle. Global influence, local impact - Be part of a founding team that's shaping the Irish market from the ground up Continuous learning - Elev8 learning paths, coaching, and stretch opportunities to keep your career moving forward Culture that's different - Fun, fast-paced, passionate, and just the right amount of offbeat Legacy-building role - Your work will set the tone for how Pax8 grows in Ireland-this is your chance to leave a lasting mark Get a feel for our progress, culture and how we constantly strive to be better and do better below: Best Companies: Our Journey from the US to EMEA:Taste our values & culture here:Check our HR Leaders people ethos here:See our progress in Awards:Scott Chasin :-UK -EU - We win awards for our people's hard work and the positive experiences they have while doing it. For that reason, we are proud to have just been certified as a 'Great Place to Work' . In order to fulfil this role you should be resident in this country with a valid right to work. Salary & Benefits Basic Salary up to £95,000.00 per annum - depending on experience Bonus scheme 25 days holiday (plus bank holidays) Dedicated time for training and personal development Unlimited access to LinkedIn Learning Private healthcare covered by Bupa Dental Plan covered by Unum Health & Wellbeing coaching support Life Assurance Income Protection Royal London Workplace pension scheme Pax8 Cycle to Work Support Scheme Available Fun and frequentcompany and team socials Share Options after qualifying period Designated Office & Working pattern Tech set up to support great Home and In-office working Hybrid & Home Office Working 9-5:30 Monday to Friday - with flexibility required Pax8 Bristol Office Environment Amazing brand new offices at City Centre location within a 5 minute walk from Temple Meads Station Set across 3 floors with natural light, break out rooms, balcony spaces and a wellness area Games area with X-Box, Table-Tennis, Air-Hockey and Pool Table! State-of-the-art Top Brewer Coffee Machines on every floor Dedicated desks with laptop dock and two monitors Regular social and community eventsIf you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring the talent partner managing this role, Lou, on (No Agencies Please)There's plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options (internal mobility in 2021 was 30%) as we grow and expand. We have our very own internal academy (the Pax8 University) for personal development plus access to Learning & Development specialist trainers and extensive "born in the cloud" mentors available for your growth. We'll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level. You might even get to exchange work location one day with your colleagues in the USA or across Europe but even if you can't travel right now we guarantee you'll still have fun!Our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best!We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. We embody our core values- We before Me , fostering teamwork and collaboration; Compassionate Candor , promoting open and honest communication with kindness; Light Up Learning , continuously growing and sharing knowledge; Seek to Understand , valuing diverse perspectives and thoughtful engagement; Do What You Say , ensuring trust and accountability; and Driven by Passion , bringing energy and dedication to everything we do-as we strive to innovate and empower our partners every dayAs part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests
Jan 19, 2026
Full time
, we're not just imagining the future of work-we're creating it. As the Director of People Operations , you'll step into a pivotal role where strategy, leadership, and innovation collide, empowering our global teams to achieve greatness.This is not your average HR job-this is your chance to redefine the playbook , make bold moves, and deliver transformative results in one of the fastest-growing and most dynamic companies in the world. Why This Role is One-of-a-Kind: You're the Architect of People Success : Build and execute bold workforce strategies that go beyond traditional HR practices to deliver real business results. You're a Strategic Powerhouse : Be the trusted partner to our global executives, aligning people strategies with organizational goals in innovative ways. You're the Coach We All Need : Guide leaders to unlock their potential, tackle complex challenges, and build high-performing, people-first teams. You're a Changemaker : Shape and implement global initiatives that inspire innovation and help Pax8 scale in unprecedented ways. You're a Builder : Lead a talented team of People Advisors and Business Partners, fostering a culture of trust, growth, and empowerment. Global Impact : Lead regional and global strategies that directly influence the trajectory of our company. Creative Autonomy : Be bold, think outside the box, and experiment with new solutions in first-time situations. Growth Without Limits : Join a hyper-growth company where your leadership shapes not just today, but the future of work. Culture First : Experience a workplace that truly values collaboration, creativity, and our people-first philosophy. What You'll Own & Drive: Global Leadership Impact : Partner with executives, serve as their trusted advisor, and deliver tailored strategies for their unique challenges. Strategic Workforce Transformation : Craft workforce strategies that drive performance, innovation, and scalability. Dynamic Team Leadership : Build and inspire a powerhouse HR team that delivers best-in-class service to our leaders. Game-Changing Initiatives : Drive high-profile projects like organizational redesigns, talent pipelines, and leadership development programs. Cutting-Edge Collaboration : Partner with world-class teams in Talent Acquisition, Total Rewards, DEI, and more to co-create innovative, human-first solutions. Your Superpowers Include: Strategic Visionary: You see the big picture and know how to align people and processes for maximum impact. Master Relationship Builder: Executives trust you, teams respect you, and everyone counts on you to deliver. Data-Driven Dynamo: You use insights to drive decisions, spot trends, and measure success. Leadership Excellence: You empower others, lead with integrity, and foster a high-performance culture. Global Perspective: You navigate cultural nuances and global complexity with ease, making a worldwide impact. ️ Solutions Innovator: You thrive in ambiguity, crafting first-time-right solutions to solve today's toughest challenges. Who We're Looking For: You're an HR rockstar with: Proven experience leading HR teams and working directly with C-suite executives. Expertise across the entire employee lifecycle, from talent acquisition to workforce planning. A passion for leadership, change management, and delivering high-impact solutions.The ability to balance strategic vision with hands-on execution-no problem is too big or small for you to tackle. Global influence, local impact - Be part of a founding team that's shaping the Irish market from the ground up Continuous learning - Elev8 learning paths, coaching, and stretch opportunities to keep your career moving forward Culture that's different - Fun, fast-paced, passionate, and just the right amount of offbeat Legacy-building role - Your work will set the tone for how Pax8 grows in Ireland-this is your chance to leave a lasting mark Get a feel for our progress, culture and how we constantly strive to be better and do better below: Best Companies: Our Journey from the US to EMEA:Taste our values & culture here:Check our HR Leaders people ethos here:See our progress in Awards:Scott Chasin :-UK -EU - We win awards for our people's hard work and the positive experiences they have while doing it. For that reason, we are proud to have just been certified as a 'Great Place to Work' . In order to fulfil this role you should be resident in this country with a valid right to work. Salary & Benefits Basic Salary up to £95,000.00 per annum - depending on experience Bonus scheme 25 days holiday (plus bank holidays) Dedicated time for training and personal development Unlimited access to LinkedIn Learning Private healthcare covered by Bupa Dental Plan covered by Unum Health & Wellbeing coaching support Life Assurance Income Protection Royal London Workplace pension scheme Pax8 Cycle to Work Support Scheme Available Fun and frequentcompany and team socials Share Options after qualifying period Designated Office & Working pattern Tech set up to support great Home and In-office working Hybrid & Home Office Working 9-5:30 Monday to Friday - with flexibility required Pax8 Bristol Office Environment Amazing brand new offices at City Centre location within a 5 minute walk from Temple Meads Station Set across 3 floors with natural light, break out rooms, balcony spaces and a wellness area Games area with X-Box, Table-Tennis, Air-Hockey and Pool Table! State-of-the-art Top Brewer Coffee Machines on every floor Dedicated desks with laptop dock and two monitors Regular social and community eventsIf you struggle to get "time out" we're happy to accommodate early/late conversations and interview times or if you have any queries you can ring the talent partner managing this role, Lou, on (No Agencies Please)There's plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options (internal mobility in 2021 was 30%) as we grow and expand. We have our very own internal academy (the Pax8 University) for personal development plus access to Learning & Development specialist trainers and extensive "born in the cloud" mentors available for your growth. We'll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level. You might even get to exchange work location one day with your colleagues in the USA or across Europe but even if you can't travel right now we guarantee you'll still have fun!Our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best!We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. We embody our core values- We before Me , fostering teamwork and collaboration; Compassionate Candor , promoting open and honest communication with kindness; Light Up Learning , continuously growing and sharing knowledge; Seek to Understand , valuing diverse perspectives and thoughtful engagement; Do What You Say , ensuring trust and accountability; and Driven by Passion , bringing energy and dedication to everything we do-as we strive to innovate and empower our partners every dayAs part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests