422 jobs found

D365 CE Support Analyst Kent, Hybrid (2-3 days a week). Our client is looking to speak with talented 1st and 2nd line Support Analysts as they look to expand their delivery team! Responsibilities Precisely record, monitor, and resolve customer service cases and incidents to ensure prompt and effective support Enhance support operations by automating routine tasks like case assignment, escalations, and approval workflows for greater efficiency Develop and manage reports and dashboards to track service desk performance, ensure SLA compliance, and assess client satisfaction Oversee customer interactions across email, phone, chat, and other channels using a unified platform to ensure a seamless and consistent client experience Protect client data and ensure compliance with data privacy regulations and standards. Integrate Dynamics 365 CRM with core business applications like Outlook, SharePoint, and Teams to enhance collaboration and drive operational efficiency. Showcase deep expertise and practical experience with Microsoft Dynamics 365 CRM and Power Platform tools to deliver effective solutions and provide exceptional client support Skills Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse. Positive approach to troubleshooting, problem-solving, and documentation. Ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels. Benefits Competitive Salary - up to 40k depending on experience Excellent opportunities for growth Life Assurance & more!

D365 CE Solutions Architect Key Responsibilities: Leverage your Dynamics 365 expertise alongside input from experts and stakeholders to gain a deep understanding of client objectives, pain points, and requirements. Lead discovery sessions to capture both functional and non-functional needs across CRM, infrastructure, data integration, and compliance areas. Translate client needs into clear, actionable technical design documents. Advise clients on optimising their Dynamics 365 platform and help shape their long-term Enterprise CRM roadmap. Oversee the successful implementation of Dynamics 365 solutions, ensuring quality, alignment with client expectations, and timely delivery. Contribute to thought leadership by sharing insights, advancing best practices, and supporting proposal and business development efforts to maintain our competitive edge. Lead and collaborate within diverse, inclusive teams that value and recognise each member's contributions. Skills & Experience: Proven expertise in Dynamics 365 CE / CRM and how these solutions drive business value. Familiarity with the broader Microsoft ecosystem, including Azure, Power Platform, M365, and Active Directory. Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE / CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex technical concepts to non-technical audiences. Experience contributing to RFP responses and sales processes. A strong track record as a Technical Consultant or Architect within the Microsoft Dynamics 365 CE / CRM space.

AWS Consultant (Amazon Connect Specialist) Contract: 6 months Location: Remote Rate: 400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability with confident stakeholder engagement. You will take ownership from requirements gathering through to design, documentation, and delivery within the AWS ecosystem, guiding clients toward best-practice architecture while working closely with engineers throughout implementation. Your Responsibilities Lead the design, configuration, and delivery of Amazon Connect environments within AWS. Engage with customer and business stakeholders to capture, refine, and document requirements. Produce high-quality solution and architecture documentation. Collaborate with developers and engineers to ensure design alignment during build and test phases. Advise on AWS architectural best practice and contact-centre optimisation. Support automation and integration initiatives to enhance scalability and performance. You Will Have Strong, recent experience designing and delivering Amazon Connect solutions. Broad understanding of AWS services including Lambda, S3, API Gateway, IAM, and CloudWatch. Confidence leading technical and business discussions with stakeholders. Experience producing clear technical design and architecture documentation. Ability to work hands-on alongside development teams during delivery. Desirable Skills Experience with JavaScript and/or Python for custom integrations or automation. Knowledge of Terraform, AWS CDK, or other CI/CD tooling. Background integrating Amazon Connect with CRM or workflow platforms such as Salesforce, Dynamics, or ServiceNow. AWS certifications (Solutions Architect Associate or Professional) highly beneficial.

Solution Architect - Microsoft Dynamics 365 (Customer Engagement & Contact Centre / Omnichannel) Location: Hybrid (blend of office, client site, and home working) Clearance Requirement: Must be eligible for Security Check (SC) clearance - applicants must have resided continuously in the UK for the past 5 years About the Role Our client, a leading global technology and digital transformation consultancy, is seeking a Dynamics 365 Solution Architect with strong experience in Customer Engagement (CE) and either Contact Centre or Omnichannel solutions. This is an excellent opportunity to join a well-established Microsoft practice that delivers complex, large-scale transformation programmes across a range of industries - including Retail, Utilities, Manufacturing, Transport, and Health. As a Solution Architect, you will play a pivotal role in shaping, defining, and delivering enterprise-grade Dynamics 365 solutions. You'll be involved throughout the full project lifecycle - from early client engagement and presales through to design, delivery, and go-live - ensuring that every solution is secure, scalable, and fit for purpose. Key Responsibilities Lead the design of end-to-end Dynamics 365 CE and Contact Centre/Omnichannel solutions. Translate business requirements and user needs into robust, scalable technical architectures. Design with a focus on security, performance, accessibility, and scalability . Define and oversee integration architectures , leveraging the wider Microsoft technology stack including Azure and Power Platform . Engage directly with stakeholders across all levels, from business users to C-suite executives, building trust and confidence in the technology. Support presales activities by contributing technical insight, effort estimation, and solution documentation. Stay informed of the latest Microsoft innovations, particularly around AI-first capabilities and Copilot extensibility , ensuring clients benefit from emerging technology trends. Skills & Experience Required Proven background delivering Microsoft Dynamics 365 Customer Engagement (CE) solutions. Hands-on experience with either Dynamics 365 Omnichannel for Customer Service or Contact Centre implementations. Strong understanding of the Power Platform (Power Apps, Power Automate, Power Virtual Agents). Experience across the full implementation lifecycle of Dynamics 365 projects. Working knowledge of Microsoft Dynamics CRM SDK, C#, Visual Studio , and Azure DevOps . Familiarity with Continuous Integration (CI) and Continuous Delivery (CD) practices. Strong consulting and stakeholder management skills - able to bridge technical and business conversations effectively. Experience delivering within Agile frameworks, including sprint-based delivery and user story creation. Up-to-date Microsoft certifications in Dynamics 365 or Power Platform are highly desirable. What's on Offer Join one of the most reputable Microsoft partners in the market, delivering high-profile transformation projects with genuine social impact. Work alongside a diverse community of Dynamics and Power Platform experts. Excellent opportunities for professional development and continuous learning. A flexible hybrid working model that promotes work-life balance. A supportive and inclusive environment where innovation and collaboration are encouraged. If you're an experienced Dynamics 365 Solution Architect with a background in Customer Engagement and either Contact Centre or Omnichannel , this is an outstanding opportunity to take on a technically challenging and strategically impactful role within a globally recognised consultancy.

Azure Environment & Release Engineer (Dynamics 365 CE) - 3 Months - Inside IR35 We're working with a customer currently experiencing challenges moving configuration, code, and data between Azure and Dynamics 365 Customer Engagement environments. They're now looking for an Azure Environment & Release Engineer to stabilise and automate the release process across their D365 CE and Azure landscape. You'll act as the bridge between CRM development, Azure engineering, and DevOps, building a repeatable, governed deployment model that brings consistency to the entire environment chain. Key Responsibilities Own and optimise environment management across Dynamics 365 CE / Power Platform and connected Azure services. Design and implement CI/CD pipelines for Logic Apps, Function Apps, and CRM solution deployments using Azure DevOps . Troubleshoot and resolve issues around data and configuration movement between environments. Introduce and document a standardised release process with rollback, audit, and version control. Align connection references, environment variables, and secrets (Key Vault, Service Bus, etc.) across Dev/Test/UAT/Prod. Essential Skills & Experience Proven background as an Azure DevOps / Integration / Environment Engineer . Hands-on with Logic Apps, Function Apps, Service Bus, Data Factory, Key Vault , and Azure DevOps pipelines . Solid understanding of Dynamics 365 CE / Power Platform ALM (solution management, environment variables, configuration migration tool). Experience automating solution deployments and data promotion across environments. Knowledge of ARM/Bicep templates or Terraform for Azure resource automation. To discuss further, please forward your CV for review and I will be in touch ASAP. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

This is a fantastic opportunity to work as a Dynamics CRM Developer on a long term contract, inside IR35. It's important to note that this Dynamics CRM Developer roll will require 1 day per week on site in Skipton, North Yorkshire. The key skills required for this Dynamics CRM Developer role are: Dynamics CRM Adding backend processes upskill existing team If you do have the relevant skills for this Dynamics CRM Developer position, please do apply.

Cambridgeshire , UK £35,000- £40,000 , Permanent / Full Time We are looking for an experienced and self-driven CRM Specialist to join our team! As a CRM Specialist at Cambridge Creative, your main duty will be to provide business support and guidance working mainly within the HubSpot s CRM Hub and other CRM platforms like Pipedrive & Dynamics 365 You will be working collaboratively with the Performance Marketing team to develop, utilise and measure seasonal and annual client contact strategies to ensure maximum penetration into the sales database while maintaining the optimal number of contacts to balance client Life Time Value and campaign ROI. Your role will be extremely important for client success, satisfaction, and ultimately, loyalty. There couldn t be a better time to join Cambridge Creative, as we re in a super exciting period of expansion across the entire business. Based in an attractive village location just outside the city, we re a full-service marketing agency with a strong background in both B2C and B2B client portfolio. Responsibilities of a HubSpot CRM Specialist: Onboard new clients. Review existing clients and recommend improvements in sales, marketing and operational automation. Build sales pipeline, importing existing data and formatting. Build team views and dashboards. Works with team to configure workflows and design sequences in HubSpot to send mails based on several set of event triggers. Experience successfully managing projects involving tight deadlines, multiple stakeholders and many moving parts. Develops drip campaigns, landing pages, email templates, workflows, calls-to-action, etc. Maintains CRM marketing automation tool, ensuring data/list integrity; documenting procedures. Ability to work with team to troubleshoot technical and data issues with HubSpot and CRM as assigned by management. Must-Have: 4-6 years of experience using HubSpot. Experience with HubSpot process builder, building validation rules & workflows. Knowledge of Pipedrive and Dynamics 365 Exceptional data analysis, research, and problem-solving skills. Attention to detail and thoroughness are a must in completing work tasks. Flexible and able to quickly act under pressure. Excellent time management and organisation skills, with the ability to juggle multiple projects. Excellent written and oral communication. Strong technical aptitude, and high-level interest in internet technologies. Bachelor s Degree Required. Benefits of working for Cambridge Creative: Great opportunities to make the role your own and get involved with exciting projects in a fast-paced, creative, and fun office environment Competitive pay and pension 32 days holiday including bank holidays with annual increases for years of service Flexible working hours options available Investment in your growth with training and development opportunities Fast-growing company with plenty of room for career development Team building and staff days out Think you ve got the skills we need? Apply today

THIS IS A REMOTE ROLE, ACCEPTING APPLICANTS NATIONWIDE Job Purpose Our client is seeking a detail-oriented and analytical Sales Operations Analyst to optimise the sales processes, systems, and reporting. This role will be instrumental in enabling the sales and business development function to perform at its best, by ensuring accurate data, actionable insights, and efficient workflows. The ideal candidate will be highly organised, confident working with data and systems, and comfortable collaborating across sales, marketing, data, delivery, and finance teams. Key Responsibilities Optimise and scale sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout of new sales tools and systems. Develop sales forecasts and revenue projections. Provide data-driven insights for commercial strategy. Track lead sources and marketing attribution to measure ROI. Deliver actionable insights to support opportunity follow-up. Create sales playbooks, templates, and resources. Conduct market analysis and identify new opportunities. Onboard and train new sales team members. Support smooth handovers between sales and delivery teams. Work with marketing on lead management and campaign reporting. Partner with finance on pricing, revenue, and margin analysis. Collaborate with delivery, data, and innovation teams on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills with the ability to translate data into actionable insights. Strong communication skills, able to work effectively across teams. Excellent organisation skills and attention to detail

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

THIS IS A REMOTE ROLE, ACCEPTING APPLICANTS NATIONWIDE Job Purpose Our client is seeking a detail-oriented and analytical Sales Operations Analyst to optimise the sales processes, systems, and reporting. This role will be instrumental in enabling the sales and business development function to perform at its best, by ensuring accurate data, actionable insights, and efficient workflows. The ideal candidate will be highly organised, confident working with data and systems, and comfortable collaborating across sales, marketing, data, delivery, and finance teams. Key Responsibilities Optimise and scale sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout of new sales tools and systems. Develop sales forecasts and revenue projections. Provide data-driven insights for commercial strategy. Track lead sources and marketing attribution to measure ROI. Deliver actionable insights to support opportunity follow-up. Create sales playbooks, templates, and resources. Conduct market analysis and identify new opportunities. Onboard and train new sales team members. Support smooth handovers between sales and delivery teams. Work with marketing on lead management and campaign reporting. Partner with finance on pricing, revenue, and margin analysis. Collaborate with delivery, data, and innovation teams on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills with the ability to translate data into actionable insights. Strong communication skills, able to work effectively across teams. Excellent organisation skills and attention to detail

Are you ready to take your Dynamics 365 and Power Platform skills somewhere different? This isn't your standard office role. Our client is a unique organisation with a mission and culture that people genuinely love being part of. They offer an incredible environment, excellent flexibility, and benefits that are hard to beat - including an outstanding 11% pension and a workplace people rarely want click apply for full job details

Our client is seeking a creative and dynamic Senior Marketing Executive to join their team in Putney. In this role, you will collaborate with the Marketing Manager and Marketing Executive to implement strategic marketing initiatives and drive lead generation for their innovative facilities and building lifecycle management software and services. Key Responsibilities Content Creation: Develop compelling copy for various media and audiences; produce artwork for product literature and promotional materials; maintain website content to enhance SEO and lead generation. Campaign Management: Design and execute digital marketing campaigns across email, social media, and PPC; utilize HubSpot and Dynamics CRM for campaign performance tracking and lead conversion. Event Coordination: Assist in organizing external and internal events, including exhibitions, webinars, and company seminars. Brand Integrity: Ensure all marketing materials align with corporate branding guidelines; support PR and media relations efforts. Market Analysis: Monitor market competition; create customer surveys and analyze feedback to support customer satisfaction initiatives. About You • At least 2 years experience of working within a B2B marketing capacity • Excellent English writing skills, in addition to creative digital marketing and planning skills • Very organised, comfortable with tight deadlines and enjoy working in a fast-paced environment • A clear communicator (written and verbal) with strong interpersonal skills and the ability to communicate with internal stakeholders and external contacts at all levels • Experience of developing impactful digital marketing campaigns with proven creative design • Self-motivated, with the ability to work both independently and as part of a team • Proficient with MS Office and Adobe Creative Cloud About Our Client Our client is a leading international provider of facilities, property, and workplace management software. With over 200 staff globally and offices in the UK, Sweden, Canada, and Australia, they are an IT company operating in 19 countries and listed on Nasdaq Stockholm. They are ISO 9001 and ISO 27001 certified, reflecting their commitment to quality and information security. Salary: £35,000 £38,000 (dependent on experience) Bonus: Discretionary, based on company performance Benefits: Private healthcare, life assurance, pension, access to employee discounts, and 25 days annual leave. They also offer a supportive work culture with monthly company-funded lunches, evening socials, and a friendly environment Location: Putney (Hybrid in office Tuesdays and Wednesdays, with flexibility as needed for events and meetings) ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA AND WORK PERMITS. Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will accept applications from any person for this role.

We are looking for a new Dynamics FO Functional Consultant to join our expanding team! As a key member of our IT team, you will drive the successful delivery of technology changes and projects by engaging closely with the business. Your responsibilities will include leading discovery sessions, gathering and translating requirements, engaging subject matter experts and stakeholders, and designing and configuring fit-for-purpose D365 solutions that meet business needs. What you'll do You will operate as a business facing specialist in Microsoft Dynamics. At its core the role involves helping implement and optimise D365 systems for use across the YTL UK Group. The principal responsibilities of the role include: understanding business processes, objectives, and pain points to gather and document a fit gap analysis into our Dynamics services designing and configuring Microsoft D365 solutions to align with the business needs. This may involve customising CRM/ERP modules, entities, workflows, and forms and having a good source of knowledge of the D365 suite of applications training end-users and providing documentation to ensure they can effectively use the D365 system and its features assisting the Quality Assurance team with system testing, and further developing test plans to validate that the system meets the defined requirements assisting in the deployment of D365 solutions and supporting the organisation during the go-live phase to ensure a smooth transition providing post-implementation support, troubleshooting, and issuing resolutions for Dynamics 365 users continuously evaluating the system's performance and working with the client to identify opportunities for improvements and enhancements providing performance metrics for the Dynamics Competency Centre and the Dynamics Platform Design Authority to review maintaining clear and effective communication with business teams using existing D365 business services, project managers, and other stakeholders to ensure project progress and alignment with client expectations creating and maintaining project documentation, designing specifications, configuring changes, and training materials collaborating with developers and technical consultants to ensure that Dynamics 365 integrates seamlessly with other systems and applications within the organisation developing and implementing custom plugins, workflows, and reports as needed to meet specific client requirements helping our business manage the change associated with the adoption of new systems and processes, including user adoption strategies and change control procedures. What you'll need It's expected that you will have: strong, understanding and competency of IT. E.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and change management excellent D365 productknowledge, e.g. modules, services, Developer tool suites, use cases, case studies prior experience in a relevant role(e.g. Business Analyst) using D365 toolsets prior experience in relevant projects (e.g. good portfolio of experience and project involvement in end-to-end CRM/ERP implementation) relevant technical qualifications to the role (e.g. Microsoft Certified D365 Functional Consultant Associate or similar e.g. MB-240, PL-200, MB-300, MB-310) personability and communication translating into skills in gathering, documenting, and translating business requirements into system configurations and features and providing knowledge through training others Customer Relationship Management skills in building and maintaining strong relationships business (Ideally industry) specific knowledge of business process (both Customer Relationship Management and Enterprise Resource Management), compliance measures, and best practices adaptability and ability to stay on top of new features, functionality and willingness to keep up to date with market trends and new features that may be beneficial for our business (e.g. Co-Pilot for Dynamics). What you'll receive A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to sell up to five days of holiday every year. The opportunity to buy up to ten days of holiday each year (subject to conditions). A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. The opportunity to lease a new electric car through salary sacrifice (subject to conditions). Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. Access to an interactive health and wellbeing platform. Support from trained mental health first aiders. A £1,000 referral fee if you recommend someone who is successfully recruited by us. Who we are YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Arena - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail, environmental and specialist businesses. Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

Are you bilingual in Spanish and English with a background in Digital Marketing? If so, this could be the ideal next step in your career. We re recruiting for an experienced Digital Marketing Executive to join a well-established manufacturing company near Arundel. This varied role will see you driving both digital and international marketing initiatives, helping the business expand its global reach. As a Digital Marketing Executive, you ll be confident planning and delivering a wide range of marketing activities - from email campaigns to trade shows. Experience with CRM systems, Microsoft Office, and social media tools is essential, along with a flair for writing engaging copy and creating eye-catching visual content. The proposed start date is Monday 1st December 2025. As a Digital Marketing Executive, your key responsibilities will include: Creating and managing email campaigns (MailChimp) Updating website content via WordPress and tracking performance with Google Analytics Organising trade shows, open days, and other marketing events Writing and proofreading engaging marketing copy Assisting with visual content creation using Adobe Creative Cloud tools Maintaining CRM data, generating reports, and segmenting audiences for targeted outreach Requirements for the Digital Marketing Manager: Minimum 2 years experience in a similar marketing role Confident using CRM systems (Sage or Microsoft Dynamics) Skilled in email marketing, social media tools (e.g. HootSuite, Meta Ads Manager), and WordPress Strong copywriting and proofreading skills Experience with Adobe Creative Cloud (Premiere Pro, Photoshop, After Effects) Bilingual in Spanish and English Company Benefits and Hours: Between £32,000 and £35,000 (dependent on experience) Based near Arundel, must drive with own vehicle due to location Monday to Friday 9am to 5pm Free onsite parking Private medical, pension and life insurance cover 31 days annual leave (inclusive of bank holidays) This is a full-time role on an 18-month fixed term contract with a proposed start date of Monday 1st December 2025. The role is based near Arundel, and you will need your own vehicle due to the location. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.