Senior Prospect Researcher Job reference: REQ000828 £43,851pa Woking, Surrey GU21 4LL / Hybrid Working This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website. About the role We re looking to recruit a Senior Prospect Researcher to join our dynamic Philanthropy & Events team within the Supporter Income & Engagement directorate. The successful candidate will be responsible for identifying and qualifying a continuous pipeline of prospects who can provide significant financial support for our efforts to restore nature. As Senior Prospect Researcher you will focus on building and delivering a strategy for researching and prospecting high-net-worth individuals as well as trusts & foundations capable of principal-level giving (£1m+). You will provide research and insight for both fundraisers and the Executive Group, preparing briefing documentation, collaborating with colleagues on the allocation of prospects, and regularly assessing our Due Diligence and Gift Acceptance Framework to ensure we remain compliant and demonstrate best practice. Working with the Philanthropy & Events leadership, you will also help develop a prospect pipeline for the new Three Basins campaign. You will develop the team s use of our CRM system (moving to Microsoft Dynamics in 2025), collate strategic guest lists and implement an internal screening process to identify existing supporters with potential for uplift. You will also have responsibility for developing an effective workload management approach for the prospect research unit. You will share our passion for protecting the future of our planet for people and nature and be skilled at inspiring supporters both in person and in writing. We re looking for someone with: Experience of prospect research within a high-value fundraising environment. Experience managing and prioritising a prospect research function pipeline. Ability to analyse and interpret information from a range of sources. A history of working in partnership with donor-facing colleagues & supporting their activities through research and market intelligence. Ability to use fundraising databases/CRM systems, especially Microsoft Dynamics. Excellent communication, organisational & interpersonal skills. Desire to embrace and encourage collaborative working. Ability to inspire and develop others. Benefits, rewards & location The salary for this role is £43,851. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 7.5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Application closing date: 19/01/2025 Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
Dec 06, 2024
Full time
Senior Prospect Researcher Job reference: REQ000828 £43,851pa Woking, Surrey GU21 4LL / Hybrid Working This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website. About the role We re looking to recruit a Senior Prospect Researcher to join our dynamic Philanthropy & Events team within the Supporter Income & Engagement directorate. The successful candidate will be responsible for identifying and qualifying a continuous pipeline of prospects who can provide significant financial support for our efforts to restore nature. As Senior Prospect Researcher you will focus on building and delivering a strategy for researching and prospecting high-net-worth individuals as well as trusts & foundations capable of principal-level giving (£1m+). You will provide research and insight for both fundraisers and the Executive Group, preparing briefing documentation, collaborating with colleagues on the allocation of prospects, and regularly assessing our Due Diligence and Gift Acceptance Framework to ensure we remain compliant and demonstrate best practice. Working with the Philanthropy & Events leadership, you will also help develop a prospect pipeline for the new Three Basins campaign. You will develop the team s use of our CRM system (moving to Microsoft Dynamics in 2025), collate strategic guest lists and implement an internal screening process to identify existing supporters with potential for uplift. You will also have responsibility for developing an effective workload management approach for the prospect research unit. You will share our passion for protecting the future of our planet for people and nature and be skilled at inspiring supporters both in person and in writing. We re looking for someone with: Experience of prospect research within a high-value fundraising environment. Experience managing and prioritising a prospect research function pipeline. Ability to analyse and interpret information from a range of sources. A history of working in partnership with donor-facing colleagues & supporting their activities through research and market intelligence. Ability to use fundraising databases/CRM systems, especially Microsoft Dynamics. Excellent communication, organisational & interpersonal skills. Desire to embrace and encourage collaborative working. Ability to inspire and develop others. Benefits, rewards & location The salary for this role is £43,851. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 7.5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Application closing date: 19/01/2025 Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
Solar Sales Manager Job Title: Solar Sales Manager Location: Remote, United Kingdom Our client are committed to advancing the renewable energy sector through innovative solar solutions. Their mission is to provide sustainable, high-quality solar energy products and services that contribute to a greener future. They are expanding the team in the UK and are looking for a dynamic Solar Sales Manager to drive our sales efforts and help them achieve their ambitious growth targets. Position Overview: The Solar Sales Manager will be responsible for developing and executing sales strategies to promote their solar products and services. This role requires a results-driven individual with a deep understanding of the solar industry and excellent sales acumen. The successful candidate will build and maintain strong relationships with clients, partners, and stakeholders to drive business growth. Key Responsibilities: Develop and implement effective sales strategies to achieve company sales targets and expand our customer base. Identify and pursue new business opportunities in the solar energy market. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing excellent service. Prepare and deliver persuasive sales presentations and proposals to prospective clients. Negotiate contracts and close agreements to maximize profits. Collaborate with the marketing team to develop promotional materials and campaigns. Stay up-to-date with industry trends, market conditions, and competitors. Provide regular sales forecasts, reports, and updates to senior management. Participate in industry events, trade shows, and conferences to promote our brand and products. Qualifications: Bachelor s degree in business, marketing, renewable energy, or a related field. Minimum of 1 year of experience in sales, preferably in the solar or renewable energy industry. Proven track record of meeting or exceeding sales targets. Strong understanding of solar energy products, market dynamics, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain relationships with clients and partners. Highly motivated and target-driven with a passion for sales. Proficiency in CRM software and Microsoft Office Suite. What We Offer: Competitive salary and commission structure. Comprehensive benefits package. Opportunities for professional growth and career advancement. A supportive and inclusive work environment. The chance to work in a rapidly growing industry and make a positive impact on the environment. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and motivation for the role.
Dec 06, 2024
Full time
Solar Sales Manager Job Title: Solar Sales Manager Location: Remote, United Kingdom Our client are committed to advancing the renewable energy sector through innovative solar solutions. Their mission is to provide sustainable, high-quality solar energy products and services that contribute to a greener future. They are expanding the team in the UK and are looking for a dynamic Solar Sales Manager to drive our sales efforts and help them achieve their ambitious growth targets. Position Overview: The Solar Sales Manager will be responsible for developing and executing sales strategies to promote their solar products and services. This role requires a results-driven individual with a deep understanding of the solar industry and excellent sales acumen. The successful candidate will build and maintain strong relationships with clients, partners, and stakeholders to drive business growth. Key Responsibilities: Develop and implement effective sales strategies to achieve company sales targets and expand our customer base. Identify and pursue new business opportunities in the solar energy market. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing excellent service. Prepare and deliver persuasive sales presentations and proposals to prospective clients. Negotiate contracts and close agreements to maximize profits. Collaborate with the marketing team to develop promotional materials and campaigns. Stay up-to-date with industry trends, market conditions, and competitors. Provide regular sales forecasts, reports, and updates to senior management. Participate in industry events, trade shows, and conferences to promote our brand and products. Qualifications: Bachelor s degree in business, marketing, renewable energy, or a related field. Minimum of 1 year of experience in sales, preferably in the solar or renewable energy industry. Proven track record of meeting or exceeding sales targets. Strong understanding of solar energy products, market dynamics, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain relationships with clients and partners. Highly motivated and target-driven with a passion for sales. Proficiency in CRM software and Microsoft Office Suite. What We Offer: Competitive salary and commission structure. Comprehensive benefits package. Opportunities for professional growth and career advancement. A supportive and inclusive work environment. The chance to work in a rapidly growing industry and make a positive impact on the environment. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and motivation for the role.
I am excluisvely partnered with my client in London to help them find a Solutions Architect to help kick launch a new CRM across the company before doing BAU work. Responsibilities: Develop Dynamics 365 solutions Lead the implementation of Dynamics 365 solutions Customize and configure Dynamics 365 applications Design and implement integrations with other systems and applications including the firm's key business systems Technical Leadership: Provide technical guidance and mentorship to development teams. Stakeholder Collaboration Documentation Provide training and support to end-users and internal teams. Required experience: Bachelor's degree in Computer science, Information Technology, or a related field. Experience in designing and implementing Microsoft Dynamics 365 solutions. Dynamics 365, Power Platform, Dataverse, Azure, Dev Ops and related technologies including model driven apps and Power Pages It'd be desirable if you have: Certifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert.
Dec 06, 2024
Full time
I am excluisvely partnered with my client in London to help them find a Solutions Architect to help kick launch a new CRM across the company before doing BAU work. Responsibilities: Develop Dynamics 365 solutions Lead the implementation of Dynamics 365 solutions Customize and configure Dynamics 365 applications Design and implement integrations with other systems and applications including the firm's key business systems Technical Leadership: Provide technical guidance and mentorship to development teams. Stakeholder Collaboration Documentation Provide training and support to end-users and internal teams. Required experience: Bachelor's degree in Computer science, Information Technology, or a related field. Experience in designing and implementing Microsoft Dynamics 365 solutions. Dynamics 365, Power Platform, Dataverse, Azure, Dev Ops and related technologies including model driven apps and Power Pages It'd be desirable if you have: Certifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert.
Do you have extensive experience leading a Data team and CRM transformation projects? You may be CRM Manager keen to gain experience in a more strategic Head of capacity? We are thrilled to be partnering with ETF - Education & Training Foundation to support in recruiting a 1-year maternity contract Head of Data & Insight. Salary: £60,300 + Excellent benefits 12 Month Fixed Term Contract Full-time Hybrid , with every Thursday in the office Start Date: 17 th February 2025 ETF is the workforce development body for the Further Education and Training sector. They work in partnership with others to deliver professional learning and development for teachers, trainers and leaders. As Head of Data & Insight you will report to Association Director Digital, Data and Technology and lead a team with three direct reports, Analytics Manager, Data Manager, CRM Business Manager. Main responsibilities include: Responsible for the creation, launch and successful implementation of ETFs first data strategy including data roadmap within 12-month plan of deliverables Lead on the annual Data roadmap planning and quarterly steering group meetings, with support of senior colleagues and direct reports Lead all aspects of maintenance and development of various customer data related systems, applications, databases including CRM with respective team members, setting annual product roadmaps for D365 CRM. To oversee system maintenance and upgrades, ensuring minimal impact on users and the CRM Roadmap. Ensuring technology, applications and databases processing customer data are GDPR and DfE compliant at all times, with support from the DPO Lead on the Analytics, CRM and Data roadmap in relation to the enhancement of analytics and insights for the ETF, optimising reporting, analysis, and evaluation Leverage PowerBI as ETFs preferred data visualisation and end reporting tool, acting as project sponsor for the organisation roll-out, adoption and engagement with PowerBI, to standardise and ease the speed and accuracy of reporting. Orchestrate data governance activities across the ETF and be responsible for managing data governance standards and processes to support fast paced and trustworthy delivery Essential criteria: ETF use Dynamics 365, so this would be highly desirable, as many of the connecting systems are Microsoft (e.g. Azure) CRM transformation experience. Proven experience of non-profit data management in a data-led environment A track record of success in delivering outcomes and beneficial change through data and insight Exceptional and demonstrable managerial, organisational and planning skills Interview: ASAP - 1st stage online 2 nd in person (most likely early Jan 2025) Please note a DBS check may be a requirement from an ETF funder, due to handling sensitive data. Charity People actively promote equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Dec 06, 2024
Full time
Do you have extensive experience leading a Data team and CRM transformation projects? You may be CRM Manager keen to gain experience in a more strategic Head of capacity? We are thrilled to be partnering with ETF - Education & Training Foundation to support in recruiting a 1-year maternity contract Head of Data & Insight. Salary: £60,300 + Excellent benefits 12 Month Fixed Term Contract Full-time Hybrid , with every Thursday in the office Start Date: 17 th February 2025 ETF is the workforce development body for the Further Education and Training sector. They work in partnership with others to deliver professional learning and development for teachers, trainers and leaders. As Head of Data & Insight you will report to Association Director Digital, Data and Technology and lead a team with three direct reports, Analytics Manager, Data Manager, CRM Business Manager. Main responsibilities include: Responsible for the creation, launch and successful implementation of ETFs first data strategy including data roadmap within 12-month plan of deliverables Lead on the annual Data roadmap planning and quarterly steering group meetings, with support of senior colleagues and direct reports Lead all aspects of maintenance and development of various customer data related systems, applications, databases including CRM with respective team members, setting annual product roadmaps for D365 CRM. To oversee system maintenance and upgrades, ensuring minimal impact on users and the CRM Roadmap. Ensuring technology, applications and databases processing customer data are GDPR and DfE compliant at all times, with support from the DPO Lead on the Analytics, CRM and Data roadmap in relation to the enhancement of analytics and insights for the ETF, optimising reporting, analysis, and evaluation Leverage PowerBI as ETFs preferred data visualisation and end reporting tool, acting as project sponsor for the organisation roll-out, adoption and engagement with PowerBI, to standardise and ease the speed and accuracy of reporting. Orchestrate data governance activities across the ETF and be responsible for managing data governance standards and processes to support fast paced and trustworthy delivery Essential criteria: ETF use Dynamics 365, so this would be highly desirable, as many of the connecting systems are Microsoft (e.g. Azure) CRM transformation experience. Proven experience of non-profit data management in a data-led environment A track record of success in delivering outcomes and beneficial change through data and insight Exceptional and demonstrable managerial, organisational and planning skills Interview: ASAP - 1st stage online 2 nd in person (most likely early Jan 2025) Please note a DBS check may be a requirement from an ETF funder, due to handling sensitive data. Charity People actively promote equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Data Analyst Fundraising department Education based non profit Temporary, 3 months + £21.00 - £23.62 PAYE, plus holiday pay Hybrid, 2 days in London office, 3 days remote Interviews 16th December Start in early January The Data Reporting Analyst is to work within the Data Team, taking data from multiple sources and turning them into digestible reports, dashboards and analysis. Your role will be focused on transforming source data, building reports and dashboards within Power BI and Microsoft Dynamics in line with requirements of your colleagues, ensuring you are able to communicate all data and insights in a clear and digestible ways to a range of stakeholders. You will deliver insight to the performance of fundraising and engagement, providing teams with the information they need to continuously improve their work and targets. This is a collaborative job role, where you will work with other teams, and with partner organisations, on new fundraising projects and initiatives to ensure their future reporting requirements can be met. Key skills required: Knowledge of data insight, analysis and reporting techniquesSignificant experience of working with a fundraising CRM in a technical, database management or report writing capacityExperience of building reports and dashboards using Power BI or other data visualisation toolsExperience of managing conflicting deadlines and multiple prioritiesExperience of writing queries in SQL would be a distinct advantage, as would knowledge of Power QueryExperience of working with Microsoft Dynamics, including the building of dashboardsExperience of manipulating and/ or importing large or complex datasets. If you have Power BI and Microsoft Dynamics experience, in a non-profit then I would love to hear from you. Please send your CV across without delay. Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Dec 06, 2024
Seasonal
Data Analyst Fundraising department Education based non profit Temporary, 3 months + £21.00 - £23.62 PAYE, plus holiday pay Hybrid, 2 days in London office, 3 days remote Interviews 16th December Start in early January The Data Reporting Analyst is to work within the Data Team, taking data from multiple sources and turning them into digestible reports, dashboards and analysis. Your role will be focused on transforming source data, building reports and dashboards within Power BI and Microsoft Dynamics in line with requirements of your colleagues, ensuring you are able to communicate all data and insights in a clear and digestible ways to a range of stakeholders. You will deliver insight to the performance of fundraising and engagement, providing teams with the information they need to continuously improve their work and targets. This is a collaborative job role, where you will work with other teams, and with partner organisations, on new fundraising projects and initiatives to ensure their future reporting requirements can be met. Key skills required: Knowledge of data insight, analysis and reporting techniquesSignificant experience of working with a fundraising CRM in a technical, database management or report writing capacityExperience of building reports and dashboards using Power BI or other data visualisation toolsExperience of managing conflicting deadlines and multiple prioritiesExperience of writing queries in SQL would be a distinct advantage, as would knowledge of Power QueryExperience of working with Microsoft Dynamics, including the building of dashboardsExperience of manipulating and/ or importing large or complex datasets. If you have Power BI and Microsoft Dynamics experience, in a non-profit then I would love to hear from you. Please send your CV across without delay. Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Senior Digital Marketing Officer London Full Time Hybrid up to £45,000 Our client is seeking an experienced and energetic Senior Digital Marketing Officer to join its dynamic marketing team. Reporting directly to the Head of Marketing, you will focus on data-driven decision-making, digital campaign management, and content creation to drive growth, boost engagement, and maintain our client s reputation as a leader in the property management sector. You will be the marketing team s technical lead, driving improvements in the company s digital presence, communications, and analytics, optimising campaigns, and utilising data-driven insights to improve the organisation s overall digital strategy. Your role will blend technical expertise, analytical precision, and creative support, making you an essential link between the technical and creative aspects of the marketing function, and supporting the internal wider team. This role is ideal for a tech-savvy, proactive, and data-driven digital marketer with a creative edge who thrives in a fast-paced, dynamic, rewarding environment. If you re eager to make a significant impact in a growing organisation, this could be the perfect next step in your career. The role will be office-based for initial training so a commutable distance to London is essential. All staff are currently hybrid working with attendance in the Wimbledon office 1-2 days per week. Are you the right person for the job? 6+ years of relevant experience in digital marketing roles, with demonstrated expertise in campaign management, content creation, and website optimisation A strong academic background, preferably with a 2:1 degree in Marketing, Business, or a relevant related field Proficiency in Pivot Tables, advanced filtering, and advanced formatting Advanced knowledge of CMS platforms (e.g., Umbraco) and CRM systems (e.g., Dynamics 365) Strong knowledge of Google Search Ads, Meta Ads, LinkedIn Ads, and SEO principles In-depth experience with Google Analytics 4 and Google Tag Manager Solid understanding of the end-to-end tracking pipeline, including UTM parameters, Google/Pixel tags, and Google Analytics implementation Basic understanding of web principles, with the ability to accurately and succinctly communicate bugs and technology-based improvements to developers Proven ability to create multimedia content using Adobe Creative Suite, Canva , Survey Monkey, and other design/relevant Marketing tools Advanced Excel, UTM tracking, and analytics expertise Strong writing, creative design, and audience engagement abilities Excellent stakeholder management and multitasking in fast-paced settings Responsibilities Digital Campaigns & Content Creation Develop and execute targeted digital ad campaigns on platforms like LinkedIn, Google, and Instagram to drive brand visibility and ticket sales Design creative assets (banners, social posts, videos) using tools like Adobe After Effects, Photoshop, and Canva Create segmented, personalised email campaigns via Dynamics 365 CRM and Dotdigital, optimising performance through OR and CTR analysis Produce accessible, audience-friendly content on complex topics Website Management & SEO Oversee website updates, bug fixes, and new features with external developers while ensuring content accuracy Enhance SEO rankings through keyword optimisation and fresh, engaging content Develop cross-promotion strategies across TPI s offerings (training, qualifications, events) Data Analysis & Reporting Analyse marketing performance and traffic using Excel, Google Analytics, and UTM tracking Support key initiatives like the Service Charge Index with data analysis Monitor events via Google Tag Manager and deliver actionable insights through detailed reports Event Ticket Sales Promote events through targeted social media and email campaigns Design motion-graphic banners and event materials, collaborating with design teams Optimise email engagement with dynamic content and A/B testing Collaboration & Stakeholder Engagement Partner with internal teams, external developers, and agencies to implement marketing strategies Provide strategic support to the Head of Marketing through data-driven insights Contribute to ad-hoc projects, including policy campaigns What can you expect in return? Hybrid working Pension and option for private medical and cash back benefits Close to local transport days Holiday entitlement dependant on service Additional Christmas shutdown and birthday off No weekends or bank holiday working Quarterly Work events team away days In house training, as required Our client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Dec 06, 2024
Full time
Senior Digital Marketing Officer London Full Time Hybrid up to £45,000 Our client is seeking an experienced and energetic Senior Digital Marketing Officer to join its dynamic marketing team. Reporting directly to the Head of Marketing, you will focus on data-driven decision-making, digital campaign management, and content creation to drive growth, boost engagement, and maintain our client s reputation as a leader in the property management sector. You will be the marketing team s technical lead, driving improvements in the company s digital presence, communications, and analytics, optimising campaigns, and utilising data-driven insights to improve the organisation s overall digital strategy. Your role will blend technical expertise, analytical precision, and creative support, making you an essential link between the technical and creative aspects of the marketing function, and supporting the internal wider team. This role is ideal for a tech-savvy, proactive, and data-driven digital marketer with a creative edge who thrives in a fast-paced, dynamic, rewarding environment. If you re eager to make a significant impact in a growing organisation, this could be the perfect next step in your career. The role will be office-based for initial training so a commutable distance to London is essential. All staff are currently hybrid working with attendance in the Wimbledon office 1-2 days per week. Are you the right person for the job? 6+ years of relevant experience in digital marketing roles, with demonstrated expertise in campaign management, content creation, and website optimisation A strong academic background, preferably with a 2:1 degree in Marketing, Business, or a relevant related field Proficiency in Pivot Tables, advanced filtering, and advanced formatting Advanced knowledge of CMS platforms (e.g., Umbraco) and CRM systems (e.g., Dynamics 365) Strong knowledge of Google Search Ads, Meta Ads, LinkedIn Ads, and SEO principles In-depth experience with Google Analytics 4 and Google Tag Manager Solid understanding of the end-to-end tracking pipeline, including UTM parameters, Google/Pixel tags, and Google Analytics implementation Basic understanding of web principles, with the ability to accurately and succinctly communicate bugs and technology-based improvements to developers Proven ability to create multimedia content using Adobe Creative Suite, Canva , Survey Monkey, and other design/relevant Marketing tools Advanced Excel, UTM tracking, and analytics expertise Strong writing, creative design, and audience engagement abilities Excellent stakeholder management and multitasking in fast-paced settings Responsibilities Digital Campaigns & Content Creation Develop and execute targeted digital ad campaigns on platforms like LinkedIn, Google, and Instagram to drive brand visibility and ticket sales Design creative assets (banners, social posts, videos) using tools like Adobe After Effects, Photoshop, and Canva Create segmented, personalised email campaigns via Dynamics 365 CRM and Dotdigital, optimising performance through OR and CTR analysis Produce accessible, audience-friendly content on complex topics Website Management & SEO Oversee website updates, bug fixes, and new features with external developers while ensuring content accuracy Enhance SEO rankings through keyword optimisation and fresh, engaging content Develop cross-promotion strategies across TPI s offerings (training, qualifications, events) Data Analysis & Reporting Analyse marketing performance and traffic using Excel, Google Analytics, and UTM tracking Support key initiatives like the Service Charge Index with data analysis Monitor events via Google Tag Manager and deliver actionable insights through detailed reports Event Ticket Sales Promote events through targeted social media and email campaigns Design motion-graphic banners and event materials, collaborating with design teams Optimise email engagement with dynamic content and A/B testing Collaboration & Stakeholder Engagement Partner with internal teams, external developers, and agencies to implement marketing strategies Provide strategic support to the Head of Marketing through data-driven insights Contribute to ad-hoc projects, including policy campaigns What can you expect in return? Hybrid working Pension and option for private medical and cash back benefits Close to local transport days Holiday entitlement dependant on service Additional Christmas shutdown and birthday off No weekends or bank holiday working Quarterly Work events team away days In house training, as required Our client is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Principal Consultant - BD. Marketing & Communications - Professional Services (non-legal) Job Title: Head of Bids Overview: A Leading Property Consultancy is seeking a dynamic and experienced Head of Bids to lead and develop their bid team and processes. This pivotal role involves working closely with the Sales and Marketing team to shape and implement their bid strategy. Reporting directly to the Director of Growth, you will play a crucial role in driving the business forward. Key Responsibilities: Provide overall strategy and oversight to the UK & Europe bids team, supporting Sector Leads, Service Leads, and Regional Leads. Review and recommend improvements to the existing team structure to create a Best-in-Class Bidding Team. Manage the Strategic Pursuits, Major Bids, National Bids, and Regional Bids teams. Develop a Work Winning capability to secure long-term profitable client relationships. Ensure the bid writing team produces high-quality bid documents that reflect our business standards. Increase work winning rates in both Private and Public Sector bids. Coordinate with the Global Business Development Community on Strategic Pursuits and Accounts. Lead complex and high value bid proposals within the UK and Europe, contributing to global bids. Promote best practices in bid processes and implement training programs. Report on bid performance and identify areas for improvement. Develop and implement a Digital Strategy for the Bids team, including the use of AI and CRM systems. Person Specification: Experience in a built environment consultancy or a similar professional services environment. Motivated, proactive, and goal-oriented approach. Excellent interpersonal and communication skills. Ability to present information and data compellingly. Critical thinking and problem-solving skills. Sound business acumen and commercial awareness. Experience with CRM systems (knowledge of Dynamics CRM is a plus). Values: They firm committed to promoting fairness, equality, and well-being. They value everyone's contribution and provide an inclusive and safe working environment. They lead by example, act with integrity, and support the communities in which they live and work. They aim to reduce their environmental footprint and deliver sustainable social outcomes. Why Join: They offer a flexible and agile working environment and are open to discussing how this could work for you from day one. If you require any reasonable adjustments during the application or interview process, please let me know.
Dec 06, 2024
Full time
Principal Consultant - BD. Marketing & Communications - Professional Services (non-legal) Job Title: Head of Bids Overview: A Leading Property Consultancy is seeking a dynamic and experienced Head of Bids to lead and develop their bid team and processes. This pivotal role involves working closely with the Sales and Marketing team to shape and implement their bid strategy. Reporting directly to the Director of Growth, you will play a crucial role in driving the business forward. Key Responsibilities: Provide overall strategy and oversight to the UK & Europe bids team, supporting Sector Leads, Service Leads, and Regional Leads. Review and recommend improvements to the existing team structure to create a Best-in-Class Bidding Team. Manage the Strategic Pursuits, Major Bids, National Bids, and Regional Bids teams. Develop a Work Winning capability to secure long-term profitable client relationships. Ensure the bid writing team produces high-quality bid documents that reflect our business standards. Increase work winning rates in both Private and Public Sector bids. Coordinate with the Global Business Development Community on Strategic Pursuits and Accounts. Lead complex and high value bid proposals within the UK and Europe, contributing to global bids. Promote best practices in bid processes and implement training programs. Report on bid performance and identify areas for improvement. Develop and implement a Digital Strategy for the Bids team, including the use of AI and CRM systems. Person Specification: Experience in a built environment consultancy or a similar professional services environment. Motivated, proactive, and goal-oriented approach. Excellent interpersonal and communication skills. Ability to present information and data compellingly. Critical thinking and problem-solving skills. Sound business acumen and commercial awareness. Experience with CRM systems (knowledge of Dynamics CRM is a plus). Values: They firm committed to promoting fairness, equality, and well-being. They value everyone's contribution and provide an inclusive and safe working environment. They lead by example, act with integrity, and support the communities in which they live and work. They aim to reduce their environmental footprint and deliver sustainable social outcomes. Why Join: They offer a flexible and agile working environment and are open to discussing how this could work for you from day one. If you require any reasonable adjustments during the application or interview process, please let me know.
Job Title: Microsoft Dynamics CRM Solution Architect Location: Hybrid Remote (Weekly Office Attendance in South Leeds) Employment Type: Full-Time, Permanent About the Company: Our client is a renowned UK manufacturing business with operations spanning Leeds, Manchester, Birmingham, and Southampton. They specialise in producing high-quality machinery, including diggers, dumper trucks, and crane arms. As they continue to grow, they are embarking on an exciting journey to implement and optimise Dynamics 365 solutions to drive business efficiency and innovation. The Role: As a Microsoft Dynamics CRM Solution Architect, you will play a pivotal role in shaping the architecture, development, and implementation of a new Dynamics 365 system. Your expertise will be key to designing and delivering customisation and integration that align with business objectives. Key Responsibilities: Lead the design, development, and delivery of Dynamics 365 CRM and Power Platform solutions. Oversee the architecture of extensive customisation and system integration. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Drive the successful implementation of the new Dynamics 365 system, ensuring scalability and functionality. Leverage the Power Platform for advanced configurations and automations. Provide technical leadership to development teams and guide best practices. Stay ahead of emerging technologies and Dynamics 365 updates to inform decision-making. Requirements: Proven experience as a Solution Architect with Dynamics 365 CRM. Strong technical knowledge of Dynamics 365 and the Power Platform (Power Apps, Power Automate). Hands-on experience with development and architecture within Dynamics 365. Familiarity with F&O (Finance & Operations) and/or SCM (Supply Chain Management) modules is a significant advantage. Experience in delivering large-scale implementations and system customisation's. Excellent problem-solving skills and a proactive approach to challenges. Strong communication and collaboration skills with technical and non-technical stakeholders. Why Join? Exciting Projects: Be at the forefront of a major Dynamics 365 implementation project. Innovation: Work with cutting-edge technologies and shape business solutions. Flexibility: Enjoy a hybrid remote setup with weekly office collaboration in South Leeds. Impact: Play a critical role in transforming operations for a leading UK manufacturer.
Dec 06, 2024
Full time
Job Title: Microsoft Dynamics CRM Solution Architect Location: Hybrid Remote (Weekly Office Attendance in South Leeds) Employment Type: Full-Time, Permanent About the Company: Our client is a renowned UK manufacturing business with operations spanning Leeds, Manchester, Birmingham, and Southampton. They specialise in producing high-quality machinery, including diggers, dumper trucks, and crane arms. As they continue to grow, they are embarking on an exciting journey to implement and optimise Dynamics 365 solutions to drive business efficiency and innovation. The Role: As a Microsoft Dynamics CRM Solution Architect, you will play a pivotal role in shaping the architecture, development, and implementation of a new Dynamics 365 system. Your expertise will be key to designing and delivering customisation and integration that align with business objectives. Key Responsibilities: Lead the design, development, and delivery of Dynamics 365 CRM and Power Platform solutions. Oversee the architecture of extensive customisation and system integration. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Drive the successful implementation of the new Dynamics 365 system, ensuring scalability and functionality. Leverage the Power Platform for advanced configurations and automations. Provide technical leadership to development teams and guide best practices. Stay ahead of emerging technologies and Dynamics 365 updates to inform decision-making. Requirements: Proven experience as a Solution Architect with Dynamics 365 CRM. Strong technical knowledge of Dynamics 365 and the Power Platform (Power Apps, Power Automate). Hands-on experience with development and architecture within Dynamics 365. Familiarity with F&O (Finance & Operations) and/or SCM (Supply Chain Management) modules is a significant advantage. Experience in delivering large-scale implementations and system customisation's. Excellent problem-solving skills and a proactive approach to challenges. Strong communication and collaboration skills with technical and non-technical stakeholders. Why Join? Exciting Projects: Be at the forefront of a major Dynamics 365 implementation project. Innovation: Work with cutting-edge technologies and shape business solutions. Flexibility: Enjoy a hybrid remote setup with weekly office collaboration in South Leeds. Impact: Play a critical role in transforming operations for a leading UK manufacturer.
Financial Systems Analyst Basingstoke You will join one of the fastest-growing law firms in the UK with an international presence. The firm is large enough to offer interesting and challenging work but not so large that you just become a cog in a wheel. They pride themselves on their retention rate of staff and promoting from within. You will work with other members of the Financial Systems team to support and maintain BAU tasks/processes and deliver finance technology projects in-house. You will be expected to be able to develop and implement new, innovative and efficient financial systems and reporting for the firm. Qualifications: IT literate with excellent knowledge of Excel and T-SQL/SQL Server Management Studio. Proven accuracy and used to paying attention to detail. Able to work under pressure and prioritise accordingly to meet the deadlines and reporting needs of the firm. A good telephone manner and the ability to communicate effectively and liaise with staff across different departments and at all levels. Experience working in a legal or other professional services environment. Experience with the following systems would be beneficial: Elite Enterprise, Aderant Expert/Expert Sierra, Microsoft Dynamics CRM, and Power BI Responsibilities: To devise new financial reporting methods to enable efficient and timely management reporting across the firm. To be able to report from various sources including, but not limited to, Elite Enterprise, Aderant Expert/Expert Sierra, Microsoft Dynamics CRM and Power BI. To suggest and make technical improvements or changes to make reporting quicker, more efficient and easier to use. To review and accurately document financial system processes and procedures and those of the firm. To identify and implement improvements to business processes and procedures To carry out scheduled tasks and prepare routine reports where requested. To carry out and assist with month and year-end routines where requested. To develop and provide training in respect of financial system processes and procedures. To commit to ongoing learning and self-development. Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment agency in relation to this role.
Dec 06, 2024
Full time
Financial Systems Analyst Basingstoke You will join one of the fastest-growing law firms in the UK with an international presence. The firm is large enough to offer interesting and challenging work but not so large that you just become a cog in a wheel. They pride themselves on their retention rate of staff and promoting from within. You will work with other members of the Financial Systems team to support and maintain BAU tasks/processes and deliver finance technology projects in-house. You will be expected to be able to develop and implement new, innovative and efficient financial systems and reporting for the firm. Qualifications: IT literate with excellent knowledge of Excel and T-SQL/SQL Server Management Studio. Proven accuracy and used to paying attention to detail. Able to work under pressure and prioritise accordingly to meet the deadlines and reporting needs of the firm. A good telephone manner and the ability to communicate effectively and liaise with staff across different departments and at all levels. Experience working in a legal or other professional services environment. Experience with the following systems would be beneficial: Elite Enterprise, Aderant Expert/Expert Sierra, Microsoft Dynamics CRM, and Power BI Responsibilities: To devise new financial reporting methods to enable efficient and timely management reporting across the firm. To be able to report from various sources including, but not limited to, Elite Enterprise, Aderant Expert/Expert Sierra, Microsoft Dynamics CRM and Power BI. To suggest and make technical improvements or changes to make reporting quicker, more efficient and easier to use. To review and accurately document financial system processes and procedures and those of the firm. To identify and implement improvements to business processes and procedures To carry out scheduled tasks and prepare routine reports where requested. To carry out and assist with month and year-end routines where requested. To develop and provide training in respect of financial system processes and procedures. To commit to ongoing learning and self-development. Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment agency in relation to this role.
Job Description Dynamics 365 CE Functional Consultant Excellent opportunity to join a growing Microsoft partner working on exciting D365 projects for several of their prestigious clients. The successful candidate can expect to join an company with a great culture who are invested in their employees growth and wellbeing. Role & Responsibilities Engage with internal/external stakeholders to gather requirements and translate them into functional designs for Dynamics 365 CE Manage the implementation of various modules including sales and customer service. Collaborate with clients to assist with their D365 implementations ensuring initial requirements are met. Keep up to date with developments of Dynamics 365 CE and provide suggestions on fine tuning systems to maximise its capabilities. Skills & Qualifications End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects Advanced understanding of one or more core modules, including sales, marketing, field service, customer service. Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently. Full project life-cycle expertise. Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management. Benefits Starting Salary up to 75k Remote working model. Additional Benefits such as life assurance, enhanced pension contributions + more.
Dec 06, 2024
Full time
Job Description Dynamics 365 CE Functional Consultant Excellent opportunity to join a growing Microsoft partner working on exciting D365 projects for several of their prestigious clients. The successful candidate can expect to join an company with a great culture who are invested in their employees growth and wellbeing. Role & Responsibilities Engage with internal/external stakeholders to gather requirements and translate them into functional designs for Dynamics 365 CE Manage the implementation of various modules including sales and customer service. Collaborate with clients to assist with their D365 implementations ensuring initial requirements are met. Keep up to date with developments of Dynamics 365 CE and provide suggestions on fine tuning systems to maximise its capabilities. Skills & Qualifications End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects Advanced understanding of one or more core modules, including sales, marketing, field service, customer service. Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently. Full project life-cycle expertise. Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management. Benefits Starting Salary up to 75k Remote working model. Additional Benefits such as life assurance, enhanced pension contributions + more.
Customer Experience Manager - EBME Field Based Nationwide (with monthly meetings in Theale, Berkshire) Full Time Monday to Friday 37.5 Hours Are you a seasoned Customer Experience Manager with a proven track record of driving exceptional customer satisfaction and operational excellence? Our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK, is looking for a dedicated professional to join their team. In this pivotal role, you will be responsible for implementing customer-focused strategies, driving initiatives to improve processes, and enhancing the company s brand reputation through outstanding customer engagement. Your expertise will contribute to the company s growth by identifying improvement opportunities and ensuring seamless customer interactions. Key Requirements Qualifications - Customer Service NVQ Levels 1 4 (essential). Experience - At least three years of UK-based professional experience, ideally within the healthcare sector or with a healthcare supplier. Skills - Strong people management, influencing, and negotiation abilities. Healthcare Knowledge - Prior experience in a healthcare-related environment is highly desirable. This is an exciting opportunity for a customer-centric professional looking to make a meaningful impact in the healthcare services sector. If you re passionate about delivering excellence and fostering customer trust, we d love to hear from you! Responsibilities The customer experience manager (CEM) is responsible for overseeing and enhancing the overall experience that customers have within the Company. Their primary purpose is to ensure that every touchpoint along the customer journey is optimized to meet or exceed customer expectations, ultimately driving customer satisfaction and loyalty. The CEM will play a pivotal role in helping the Company to succeed by implementing customer-centric strategies and initiatives. They will contribute to the growth of the business by identifying areas for improvement, refining processes, and enhancing brand reputation through exceptional customer interactions. The role requires the ability to manage multiple internal and external stakeholders to keep the customer needs front and centre of requirements. Supporting developmental needs with customer services, operations, new business implementation and technical teams to ensure that requirements are commercially savvy whilst also delighting the customer. Key Accountabilities Primary customer touchpoint for service related issues Supporting day to day service delivery processes, working closely with CCC, wider operational teams and external vendors Management, production and delivery of contract KPI s Managing customer satisfaction monitoring frameworks and using data to drive focus for engagement initiatives. Supporting positive NPS maintenance programmes by identifying detractors for conversion Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels Analysing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders Interpreting customer feedback and managing internal continuous improvement plans to achieve best in-class service delivery processes and procedures Identify, record, manage and report on the risks associated with the Customer Experience work stream Capability Profile Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback Analytical skills - part of the daily role includes analysing customer data, feedback, and metrics to derive meaningful insights and make data-driven decisions to enhance the customer journey Customer service skills - you are experienced in placing the customer at the centre of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy Problem-solving skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points Leadership abilities - leadership qualities are essential to lead the customer experience team, driving consumer-centric initiatives, and influencing positive change within the organization Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics Emotional intelligence - a high level of emotional intelligence enables you to navigate the emotions of both customers and team members, showing empathy when needed Essential Qualifications Customer Service NVQ Levels 1-4 Desirable Qualifications Vocational certification/s such as ICS, CCXP, CXPA Essential S kills and Experience Computer literate (Windows) to include Microsoft Office Advanced Excel skills - Desirable Proficiency in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software. Must be self-motivated with a can-do attitude and ability to work and deliver under pressure Excellent Influencing and negotiation skills Strong interpersonal & communication skills Strong aptitude for dealing with ambiguity An understanding of DI/Biomedical/Endoscopy and/or other medical equipment and hospital working practices - Desirable Asset management background - Desirable People management skills: persuasion, negotiation and appropriate authoritative influence Strong aptitude for dealing with ambiguity Maturity, resilience and the ability to stay calm under pressure Experience At least 5 years working with/for healthcare providers/suppliers Account management to the NHS/Private sectors Desirable Mobility Requirements Role location - Field based, Nationwide UK travel - Yes International travel - If required for training Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).
Dec 05, 2024
Full time
Customer Experience Manager - EBME Field Based Nationwide (with monthly meetings in Theale, Berkshire) Full Time Monday to Friday 37.5 Hours Are you a seasoned Customer Experience Manager with a proven track record of driving exceptional customer satisfaction and operational excellence? Our client, a leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector in the UK, is looking for a dedicated professional to join their team. In this pivotal role, you will be responsible for implementing customer-focused strategies, driving initiatives to improve processes, and enhancing the company s brand reputation through outstanding customer engagement. Your expertise will contribute to the company s growth by identifying improvement opportunities and ensuring seamless customer interactions. Key Requirements Qualifications - Customer Service NVQ Levels 1 4 (essential). Experience - At least three years of UK-based professional experience, ideally within the healthcare sector or with a healthcare supplier. Skills - Strong people management, influencing, and negotiation abilities. Healthcare Knowledge - Prior experience in a healthcare-related environment is highly desirable. This is an exciting opportunity for a customer-centric professional looking to make a meaningful impact in the healthcare services sector. If you re passionate about delivering excellence and fostering customer trust, we d love to hear from you! Responsibilities The customer experience manager (CEM) is responsible for overseeing and enhancing the overall experience that customers have within the Company. Their primary purpose is to ensure that every touchpoint along the customer journey is optimized to meet or exceed customer expectations, ultimately driving customer satisfaction and loyalty. The CEM will play a pivotal role in helping the Company to succeed by implementing customer-centric strategies and initiatives. They will contribute to the growth of the business by identifying areas for improvement, refining processes, and enhancing brand reputation through exceptional customer interactions. The role requires the ability to manage multiple internal and external stakeholders to keep the customer needs front and centre of requirements. Supporting developmental needs with customer services, operations, new business implementation and technical teams to ensure that requirements are commercially savvy whilst also delighting the customer. Key Accountabilities Primary customer touchpoint for service related issues Supporting day to day service delivery processes, working closely with CCC, wider operational teams and external vendors Management, production and delivery of contract KPI s Managing customer satisfaction monitoring frameworks and using data to drive focus for engagement initiatives. Supporting positive NPS maintenance programmes by identifying detractors for conversion Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels Analysing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders Interpreting customer feedback and managing internal continuous improvement plans to achieve best in-class service delivery processes and procedures Identify, record, manage and report on the risks associated with the Customer Experience work stream Capability Profile Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback Analytical skills - part of the daily role includes analysing customer data, feedback, and metrics to derive meaningful insights and make data-driven decisions to enhance the customer journey Customer service skills - you are experienced in placing the customer at the centre of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy Problem-solving skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points Leadership abilities - leadership qualities are essential to lead the customer experience team, driving consumer-centric initiatives, and influencing positive change within the organization Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics Emotional intelligence - a high level of emotional intelligence enables you to navigate the emotions of both customers and team members, showing empathy when needed Essential Qualifications Customer Service NVQ Levels 1-4 Desirable Qualifications Vocational certification/s such as ICS, CCXP, CXPA Essential S kills and Experience Computer literate (Windows) to include Microsoft Office Advanced Excel skills - Desirable Proficiency in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software. Must be self-motivated with a can-do attitude and ability to work and deliver under pressure Excellent Influencing and negotiation skills Strong interpersonal & communication skills Strong aptitude for dealing with ambiguity An understanding of DI/Biomedical/Endoscopy and/or other medical equipment and hospital working practices - Desirable Asset management background - Desirable People management skills: persuasion, negotiation and appropriate authoritative influence Strong aptitude for dealing with ambiguity Maturity, resilience and the ability to stay calm under pressure Experience At least 5 years working with/for healthcare providers/suppliers Account management to the NHS/Private sectors Desirable Mobility Requirements Role location - Field based, Nationwide UK travel - Yes International travel - If required for training Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed).
Sales Development Representative Remote, East Midlands, £30 - 40k OTE £50 - 60K Key Responsibilities: Research and identify potential clients and decision-makers. Reach out via cold calls, email, and LinkedIn to generate interest. Book meetings and understand client needs. Achieve monthly and quarterly goals for meetings and pipeline opportunities. Track leads in CRM and collaborate with the sales team. Success Profile: Experience in IT/Technology sales preferred. Ability to self-generate leads through various channels. Passionate, goal-oriented, and eager to succeed. Excellent communication and organisational skills. Comfortable presenting to C-Suite executives. Experience with CRM tools like Dynamics and LinkedIn Sales Navigator. Previous B2B sales experience is ideal. Role details: Sales Development Representative £30,000 - 40,000/year Remote, East Midlands ASAP Start date 2 stage interview process
Dec 05, 2024
Full time
Sales Development Representative Remote, East Midlands, £30 - 40k OTE £50 - 60K Key Responsibilities: Research and identify potential clients and decision-makers. Reach out via cold calls, email, and LinkedIn to generate interest. Book meetings and understand client needs. Achieve monthly and quarterly goals for meetings and pipeline opportunities. Track leads in CRM and collaborate with the sales team. Success Profile: Experience in IT/Technology sales preferred. Ability to self-generate leads through various channels. Passionate, goal-oriented, and eager to succeed. Excellent communication and organisational skills. Comfortable presenting to C-Suite executives. Experience with CRM tools like Dynamics and LinkedIn Sales Navigator. Previous B2B sales experience is ideal. Role details: Sales Development Representative £30,000 - 40,000/year Remote, East Midlands ASAP Start date 2 stage interview process
A provider of home care services is looking for a Commercial Director Accountable for the sustained growth and expansion of the brand About Our Client Our client is a well-established London based firm in the care sector. They provide a variety of care and support services to their communities, always with the aim of provider the highest possible level of service. Job Description The Commercial Director will have the following responsibilities: Develop and implement a Sales & Marketing strategy that aligns with company goals. To oversee, implement, manage, and optimise the CRM system, ensuring visibility of Sales practices across the business. Develop, track and analyse key performance indicators for both marketing and sales teams. Conduct thorough market research to identify emerging trends, competitor activities, and potential opportunities for service development and growth. Lead, mentor and manage a small team of Sales & Partnerships Consultants, providing clear direction and fostering a high performance culture. Cultivate and nurture relationships with key external stakeholders relevant to each service. Collaborate with the Marketing Manager to design, implement, and oversee marketing campaigns that build brand awareness. Ensure consistent brand messaging across all channels. The Successful Applicant A successful Commercial Director should have the following experience/skillset: Proven track record of success leading a Business Development & Sales function, ideally within the healthcare or social care sector. An understanding of the care sector and its market dynamics is highly desirable. Exceptional interpersonal and networking skills. An appreciation or understanding of working in or leading a Marketing function alongside Sales. What's on Offer Salary circa £80,000 per year 20% Bonus Options Package
Dec 05, 2024
Full time
A provider of home care services is looking for a Commercial Director Accountable for the sustained growth and expansion of the brand About Our Client Our client is a well-established London based firm in the care sector. They provide a variety of care and support services to their communities, always with the aim of provider the highest possible level of service. Job Description The Commercial Director will have the following responsibilities: Develop and implement a Sales & Marketing strategy that aligns with company goals. To oversee, implement, manage, and optimise the CRM system, ensuring visibility of Sales practices across the business. Develop, track and analyse key performance indicators for both marketing and sales teams. Conduct thorough market research to identify emerging trends, competitor activities, and potential opportunities for service development and growth. Lead, mentor and manage a small team of Sales & Partnerships Consultants, providing clear direction and fostering a high performance culture. Cultivate and nurture relationships with key external stakeholders relevant to each service. Collaborate with the Marketing Manager to design, implement, and oversee marketing campaigns that build brand awareness. Ensure consistent brand messaging across all channels. The Successful Applicant A successful Commercial Director should have the following experience/skillset: Proven track record of success leading a Business Development & Sales function, ideally within the healthcare or social care sector. An understanding of the care sector and its market dynamics is highly desirable. Exceptional interpersonal and networking skills. An appreciation or understanding of working in or leading a Marketing function alongside Sales. What's on Offer Salary circa £80,000 per year 20% Bonus Options Package
Location : Blackheath, Greenwich (Hybrid), with option to work at Beckenham site Salary: £55,000 - £60,000 per annum Job Type: Permanent - Full Time About Us: At this College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in this College's almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the College's team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: We are looking for an experienced sustainability and impact professional to lead our work to drive our Environmental, Social, and Governance and Social Return on Investment goals. This will involve establishing, developing, monitoring and reporting on the impact of our work, both in terms of social impact and sustainability. The successful candidate for this role will have a strong background in the monitoring and evaluation of social impact and implementation of high environmental standards across services and properties. You will join us as we enter a new strategic phase and play a crucial role in reporting on our progress against our new strategic goals. Duties and Responsibilities: Establish a system and process for the monitoring of our social impact as a provider of housing support and other services to older people, including developing our theory of change. Assess the measures that will evidence our progress and drive our continuous improvement in delivering our services to older people. Put in place robust measures for monitoring the social impact of our grant-making. Devise and develop our data collection work in order to evaluate our social and environmental impacts and set and meet KPIs. In consultation with SLT and colleagues, develop and lead the charity's environmental strategy and identify appropriate net-zero transition priorities. Set relevant policies and standards for the organisation to follow. Set clear, coherent, prioritised actions to reduce environmental impact and greenhouse gas emissions. Collate and present environmental data from across our property portfolio: both our income-generation investment properties and our operational properties: almshouses, offices, and catering venues. Collate and present data on our resident services such as hospitality, housekeeping, and care. Communicate with our stakeholders, our residents, staff, and grantees, and develop ways to influence the improvement in impact of all of our activities. Lead strategic conversations across the charity to ensure we are focussed on sustainability and impact in all our work. About you: You will have: Substantial evidence of working with the voluntary sector, preferably in the impact, monitoring and evaluation, or grant-making. Experience of managing data identification, collection, and presentation. Excellent relationship building and interpersonal skills with the ability to communicate appropriately, in writing or verbally, with people of all types and at all levels. Ability to organise a large workload, prioritising appropriately, with the ability to work quickly but calmly to tight deadlines. Ability to interpret complex data sets. Proven ability to work with CRM (MS Dynamics or similar) to manage, collect, and present information. Able to work flexibly, positively and autonomously. The ability to think strategically and see the bigger picture, whilst maintaining attention to detail. A high level of personal resilience is required to be successful in this hugely rewarding position. You will be line-managed by the CEO and form part of the Office of the CEO. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Environmental and Social Impact Manager, Corporate Responsibility Director, or ESG (Environmental, Social, Governance) Lead. may also be considered
Dec 05, 2024
Full time
Location : Blackheath, Greenwich (Hybrid), with option to work at Beckenham site Salary: £55,000 - £60,000 per annum Job Type: Permanent - Full Time About Us: At this College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in this College's almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the College's team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: We are looking for an experienced sustainability and impact professional to lead our work to drive our Environmental, Social, and Governance and Social Return on Investment goals. This will involve establishing, developing, monitoring and reporting on the impact of our work, both in terms of social impact and sustainability. The successful candidate for this role will have a strong background in the monitoring and evaluation of social impact and implementation of high environmental standards across services and properties. You will join us as we enter a new strategic phase and play a crucial role in reporting on our progress against our new strategic goals. Duties and Responsibilities: Establish a system and process for the monitoring of our social impact as a provider of housing support and other services to older people, including developing our theory of change. Assess the measures that will evidence our progress and drive our continuous improvement in delivering our services to older people. Put in place robust measures for monitoring the social impact of our grant-making. Devise and develop our data collection work in order to evaluate our social and environmental impacts and set and meet KPIs. In consultation with SLT and colleagues, develop and lead the charity's environmental strategy and identify appropriate net-zero transition priorities. Set relevant policies and standards for the organisation to follow. Set clear, coherent, prioritised actions to reduce environmental impact and greenhouse gas emissions. Collate and present environmental data from across our property portfolio: both our income-generation investment properties and our operational properties: almshouses, offices, and catering venues. Collate and present data on our resident services such as hospitality, housekeeping, and care. Communicate with our stakeholders, our residents, staff, and grantees, and develop ways to influence the improvement in impact of all of our activities. Lead strategic conversations across the charity to ensure we are focussed on sustainability and impact in all our work. About you: You will have: Substantial evidence of working with the voluntary sector, preferably in the impact, monitoring and evaluation, or grant-making. Experience of managing data identification, collection, and presentation. Excellent relationship building and interpersonal skills with the ability to communicate appropriately, in writing or verbally, with people of all types and at all levels. Ability to organise a large workload, prioritising appropriately, with the ability to work quickly but calmly to tight deadlines. Ability to interpret complex data sets. Proven ability to work with CRM (MS Dynamics or similar) to manage, collect, and present information. Able to work flexibly, positively and autonomously. The ability to think strategically and see the bigger picture, whilst maintaining attention to detail. A high level of personal resilience is required to be successful in this hugely rewarding position. You will be line-managed by the CEO and form part of the Office of the CEO. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Environmental and Social Impact Manager, Corporate Responsibility Director, or ESG (Environmental, Social, Governance) Lead. may also be considered
CK Group are recruiting for a UK Sales Manager on behalf of a medical diagnostic company to deliver sales revenue growth, foster customer collaborations and relationships to escalate the commercial growth of the company. This role is field based and is a permanent role with Mon-Fri day time working hours with up to 50% travel. The Role: The role will involve working in a small team on a variety of tasks supporting the development of solutions that meet customer requirements across a broad range of applications, with a high degree of problem solving ability and lateral thinking required to deliver to customer expectations and develop new solutions alongside existing solutions for customers. The main goal of this role is to deliver commercial success for the business through strong customer relationships and a high drive to succeed. This is a hybrid role combining commercial and technical skills to deliver on growth for the business across a wide variety of disciplines. Responsibilities: Business, Strategy and Planning Plan and execute revenue goals for the business Prepare action plans and schedules to identify new business opportunities Plan the strategy for designated Key Accounts for the current year as well as for the long term Prepare and deliver commercial presentations to customers with support from Commercial Product Management / Applications Specialist to deliver persuasive and relevant arguments for customer conversion Build a solid sales pipeline in conjunction with the sales management, service and marketing teams to grow the business Plan initiatives to drive revenues and profitable growth in conjunction with Commercial Associate Director Plan product demonstrations and presentations with Commercial Product Management and Applications Specialist expertise to deliver powerfully persuasive proof activities to deliver new business Work with Managed Service providers to obtain primary submission status for tenders Report business forecasts and challenges on a monthly, quarterly and annual basis Sales and Negotiation Demonstrable ability to communicate, present and influence key stakeholders at all levels Acquire a thorough understanding of key customer needs and requirements and changes in requirements through effective horizon scanning and relationships with both customers and internal teams Manage quotations, pricing and contract negotiations and tender activity as required with high quality and accuracy Establish new customer relationships and effectively manage existing customer relationships to cement and grow our position within the marketplace Develop and follow up qualified leads and convert these into buying customers Build a strong sales / opportunity pipeline to foster long term sustainable growth and record this within the CRM system and track and update opportunities regularly to allow effective business planning Manage and develop new leads and opportunities, number and location of client visits and statistics on sales calls and follow-up visits Maintain and record opportunities to deliver on revenue growth targets Customer Relations Build and maintain trusting, strong, long-lasting client relationships with a portfolio of customers Resolve any issues faced by customers and deal with complaints to maintain trust Expand relationships with existing customers by proposing solutions that meet their needs Regularly visit customer accounts in accordance with the promotional programme, meeting all activity requirements on the Buying and Working Platform, to engender a good selling environment and to maintain excellent customer relations Responsible for entire Key Opinion Leaders (KOL) management and stakeholder management Assist with challenging client requests or issue escalations as needed Product Marketing Help identify opportunities to arrange and deliver product and instrument demonstrations including workshops and educational events Work with the technical experts within the team to ensure control of the process of necessary product evaluations relevant to the sales and marketing function Develop a network with KOL s and act as an ambassador for the company working with Product Management to develop long term relationships and continually push forwards new product developments Travel extensively and overnight stays in and out of specified territory as required to also attend conferences, exhibitions and relevant sponsored events up to 50% travel Prepare reports on account status, sales forecast and track key account metrics Collaborate to identify and grow opportunities and continually drive revenue growth within accounts Your Background: Proven work experience as an Account Manager / Sales Representative or relevant role, although trainees with relevant commercial skill and technical capabilities will be considered Creative sales professional with a focus on strong revenue growth Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Higher education degree in a relevant scientific subject (2:1 minimum) 1-3 years of relevant sales experience working preferably with medical devices / diagnostics Experience of Capillary Electrophoresis desirable but not essential Solid experience with CRM software (e.g. Salesforce, Zoho CRM, Dynamics or HubSpot) and MS Office (particularly MS Excel, Powerpoint and Word) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Good knowledge of the medical diagnostic field Ability to travel extensively within the UK with up to 50% travel and to work unsupervised Apply: It is essential all applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.
Dec 05, 2024
Full time
CK Group are recruiting for a UK Sales Manager on behalf of a medical diagnostic company to deliver sales revenue growth, foster customer collaborations and relationships to escalate the commercial growth of the company. This role is field based and is a permanent role with Mon-Fri day time working hours with up to 50% travel. The Role: The role will involve working in a small team on a variety of tasks supporting the development of solutions that meet customer requirements across a broad range of applications, with a high degree of problem solving ability and lateral thinking required to deliver to customer expectations and develop new solutions alongside existing solutions for customers. The main goal of this role is to deliver commercial success for the business through strong customer relationships and a high drive to succeed. This is a hybrid role combining commercial and technical skills to deliver on growth for the business across a wide variety of disciplines. Responsibilities: Business, Strategy and Planning Plan and execute revenue goals for the business Prepare action plans and schedules to identify new business opportunities Plan the strategy for designated Key Accounts for the current year as well as for the long term Prepare and deliver commercial presentations to customers with support from Commercial Product Management / Applications Specialist to deliver persuasive and relevant arguments for customer conversion Build a solid sales pipeline in conjunction with the sales management, service and marketing teams to grow the business Plan initiatives to drive revenues and profitable growth in conjunction with Commercial Associate Director Plan product demonstrations and presentations with Commercial Product Management and Applications Specialist expertise to deliver powerfully persuasive proof activities to deliver new business Work with Managed Service providers to obtain primary submission status for tenders Report business forecasts and challenges on a monthly, quarterly and annual basis Sales and Negotiation Demonstrable ability to communicate, present and influence key stakeholders at all levels Acquire a thorough understanding of key customer needs and requirements and changes in requirements through effective horizon scanning and relationships with both customers and internal teams Manage quotations, pricing and contract negotiations and tender activity as required with high quality and accuracy Establish new customer relationships and effectively manage existing customer relationships to cement and grow our position within the marketplace Develop and follow up qualified leads and convert these into buying customers Build a strong sales / opportunity pipeline to foster long term sustainable growth and record this within the CRM system and track and update opportunities regularly to allow effective business planning Manage and develop new leads and opportunities, number and location of client visits and statistics on sales calls and follow-up visits Maintain and record opportunities to deliver on revenue growth targets Customer Relations Build and maintain trusting, strong, long-lasting client relationships with a portfolio of customers Resolve any issues faced by customers and deal with complaints to maintain trust Expand relationships with existing customers by proposing solutions that meet their needs Regularly visit customer accounts in accordance with the promotional programme, meeting all activity requirements on the Buying and Working Platform, to engender a good selling environment and to maintain excellent customer relations Responsible for entire Key Opinion Leaders (KOL) management and stakeholder management Assist with challenging client requests or issue escalations as needed Product Marketing Help identify opportunities to arrange and deliver product and instrument demonstrations including workshops and educational events Work with the technical experts within the team to ensure control of the process of necessary product evaluations relevant to the sales and marketing function Develop a network with KOL s and act as an ambassador for the company working with Product Management to develop long term relationships and continually push forwards new product developments Travel extensively and overnight stays in and out of specified territory as required to also attend conferences, exhibitions and relevant sponsored events up to 50% travel Prepare reports on account status, sales forecast and track key account metrics Collaborate to identify and grow opportunities and continually drive revenue growth within accounts Your Background: Proven work experience as an Account Manager / Sales Representative or relevant role, although trainees with relevant commercial skill and technical capabilities will be considered Creative sales professional with a focus on strong revenue growth Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Higher education degree in a relevant scientific subject (2:1 minimum) 1-3 years of relevant sales experience working preferably with medical devices / diagnostics Experience of Capillary Electrophoresis desirable but not essential Solid experience with CRM software (e.g. Salesforce, Zoho CRM, Dynamics or HubSpot) and MS Office (particularly MS Excel, Powerpoint and Word) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Good knowledge of the medical diagnostic field Ability to travel extensively within the UK with up to 50% travel and to work unsupervised Apply: It is essential all applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.
Job Title: Marketing Manager Location : Derby, England - There may be some national and international travel as part of this role Salary: Competitive Job Type: Permanent, Full Time About us: LKAB's commitment to Equity, Diversity & Inclusion (EDI) is fundamental to our success as a company. By embracing everyone and ensuring that every employee (or potential employee) feels a strong sense of belonging, we build a workforce with diverse perspectives and identities. We have a proud culture and set of Behaviours and Leadership Criteria that we work within, which are a pre-requisite of being an LKAB employee and demonstrates how we work and how we lead. These support in achieving the overall LKAB vision of Leading the transformation of our industry towards a sustainable future . We deliver from strategy to execution We work as one team through collaboration We learn & adapt by learning & developing We use resources with respect through trust and responsibility Our overarching goal is achieving Zero Harm and everyone who wishes to join our organisation must work within the framework of our six Golden Rules to create a safer, more secure workplace environment for people to thrive in. Our behaviour and mindset are what creates a safe and healthy work environment and our Golden Rules encompass much of what constitutes a good safety culture. Recognise and praise good behaviour Lead by example Lets Talk Always Challenge acts that could cause harm Stop and think What could go wrong? Never bypass a system designed to prevent harm. Working within these consistently is an expectation for all employees, current and future. About the role: We are looking for a passionate Marketing Manager for an exciting opportunity with a growing industrial mineral solutions provider. The world of minerals is fascinating, and you will learn a lot about how minerals are used around us in everything from everyday items to industrial processes. The LKAB group is an international mining and minerals group that offers iron ore, minerals and specialist products. Our vision is to lead the transformation of our industry towards a sustainable future, with projects such as developing the world s first fossil free steel and producing critical minerals from mine waste. Since 1890 we have developed through unique innovations and technological solutions and are driven forward by more than 4,500 employees in 12 countries. This marketing role at LKAB Minerals, our industrial minerals division with production and offices in in 11 countries. In the UK we have operations across the country through 8 different sites and more than 250 employees. As Marketing Manager, you will create and implement marketing plans for key products in the Construction division. You will work closely with the commercial team to understand their goals and create marketing plans to support their objectives. This role would suit someone who likes being strategic and understanding the market and our customers, but also enjoys the day-to-day implementation of marketing tactics. You will use the CRM to analyse the effectiveness of marketing campaigns to maximise future lead generation. This role is part of a central function and reports to the Head of Marketing Communications for LKAB Minerals. We re a friendly team of 5 marketers responsible for LKAB Minerals, and we work together with our international colleagues across the LKAB group. This role does not have line management responsibility. Primary tasks and relevant skills: Create and deliver annual marketing plans for products within the Construction business area. Create and track the annual marketing budget for your area. Be data driven - measure the success of your marketing campaigns share the results with a monthly dashboard. Maintain a positive and close dialogue with the local sales teams and all appropriate stakeholders to ensure alignment and execution of marketing strategy. Deliver marketing tactics such as; event planning, direct email marketing campaigns and providing regular content for the website. Ensure all marketing collateral is kept up-to-date, such as brochures and web pages. Manage agency support where applicable. Excellent verbal and written communication skills in English, additional language skills are advantageous. Experience with Adobe, Wordpress and Microsoft Dynamics is advantageous. Benefits: Company pension Life insurance (Death in Service) Employee Assistance Programme Store discount scheme Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of: Head of Marketing, Brand Manager, Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Digital Marketing, social media, Group Marketing Manager and Marketing Specialist may also be considered for this role.
Dec 05, 2024
Full time
Job Title: Marketing Manager Location : Derby, England - There may be some national and international travel as part of this role Salary: Competitive Job Type: Permanent, Full Time About us: LKAB's commitment to Equity, Diversity & Inclusion (EDI) is fundamental to our success as a company. By embracing everyone and ensuring that every employee (or potential employee) feels a strong sense of belonging, we build a workforce with diverse perspectives and identities. We have a proud culture and set of Behaviours and Leadership Criteria that we work within, which are a pre-requisite of being an LKAB employee and demonstrates how we work and how we lead. These support in achieving the overall LKAB vision of Leading the transformation of our industry towards a sustainable future . We deliver from strategy to execution We work as one team through collaboration We learn & adapt by learning & developing We use resources with respect through trust and responsibility Our overarching goal is achieving Zero Harm and everyone who wishes to join our organisation must work within the framework of our six Golden Rules to create a safer, more secure workplace environment for people to thrive in. Our behaviour and mindset are what creates a safe and healthy work environment and our Golden Rules encompass much of what constitutes a good safety culture. Recognise and praise good behaviour Lead by example Lets Talk Always Challenge acts that could cause harm Stop and think What could go wrong? Never bypass a system designed to prevent harm. Working within these consistently is an expectation for all employees, current and future. About the role: We are looking for a passionate Marketing Manager for an exciting opportunity with a growing industrial mineral solutions provider. The world of minerals is fascinating, and you will learn a lot about how minerals are used around us in everything from everyday items to industrial processes. The LKAB group is an international mining and minerals group that offers iron ore, minerals and specialist products. Our vision is to lead the transformation of our industry towards a sustainable future, with projects such as developing the world s first fossil free steel and producing critical minerals from mine waste. Since 1890 we have developed through unique innovations and technological solutions and are driven forward by more than 4,500 employees in 12 countries. This marketing role at LKAB Minerals, our industrial minerals division with production and offices in in 11 countries. In the UK we have operations across the country through 8 different sites and more than 250 employees. As Marketing Manager, you will create and implement marketing plans for key products in the Construction division. You will work closely with the commercial team to understand their goals and create marketing plans to support their objectives. This role would suit someone who likes being strategic and understanding the market and our customers, but also enjoys the day-to-day implementation of marketing tactics. You will use the CRM to analyse the effectiveness of marketing campaigns to maximise future lead generation. This role is part of a central function and reports to the Head of Marketing Communications for LKAB Minerals. We re a friendly team of 5 marketers responsible for LKAB Minerals, and we work together with our international colleagues across the LKAB group. This role does not have line management responsibility. Primary tasks and relevant skills: Create and deliver annual marketing plans for products within the Construction business area. Create and track the annual marketing budget for your area. Be data driven - measure the success of your marketing campaigns share the results with a monthly dashboard. Maintain a positive and close dialogue with the local sales teams and all appropriate stakeholders to ensure alignment and execution of marketing strategy. Deliver marketing tactics such as; event planning, direct email marketing campaigns and providing regular content for the website. Ensure all marketing collateral is kept up-to-date, such as brochures and web pages. Manage agency support where applicable. Excellent verbal and written communication skills in English, additional language skills are advantageous. Experience with Adobe, Wordpress and Microsoft Dynamics is advantageous. Benefits: Company pension Life insurance (Death in Service) Employee Assistance Programme Store discount scheme Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of: Head of Marketing, Brand Manager, Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Digital Marketing, social media, Group Marketing Manager and Marketing Specialist may also be considered for this role.
Location : Blackheath, Greenwich (Hybrid), with option to work at Beckenham site Salary: £55,000 - £60,000 per annum Job Type: Permanent - Full Time About Us: At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College s almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: We are looking for an experienced sustainability and impact professional to lead our work to drive our Environmental, Social, and Governance and Social Return on Investment goals. This will involve establishing, developing, monitoring and reporting on the impact of our work, both in terms of social impact and sustainability. The successful candidate for this role will have a strong background in the monitoring and evaluation of social impact and implementation of high environmental standards across services and properties. You will join us as we enter a new strategic phase and play a crucial role in reporting on our progress against our new strategic goals. Duties and Responsibilities: Establish a system and process for the monitoring of our social impact as a provider of housing support and other services to older people, including developing our theory of change. Assess the measures that will evidence our progress and drive our continuous improvement in delivering our services to older people. Put in place robust measures for monitoring the social impact of our grant-making. Devise and develop our data collection work in order to evaluate our social and environmental impacts and set and meet KPIs. In consultation with SLT and colleagues, develop and lead the charity s environmental strategy and identify appropriate net-zero transition priorities. Set relevant policies and standards for the organisation to follow. Set clear, coherent, prioritised actions to reduce environmental impact and greenhouse gas emissions. Collate and present environmental data from across our property portfolio: both our income-generation investment properties and our operational properties: almshouses, offices, and catering venues. Collate and present data on our resident services such as hospitality, housekeeping, and care. Communicate with our stakeholders, our residents, staff, and grantees, and develop ways to influence the improvement in impact of all of our activities. Lead strategic conversations across the charity to ensure we are focussed on sustainability and impact in all our work. About you: You will have: Substantial evidence of working with the voluntary sector, preferably in the impact, monitoring and evaluation, or grant-making. Experience of managing data identification, collection, and presentation. Excellent relationship building and interpersonal skills with the ability to communicate appropriately, in writing or verbally, with people of all types and at all levels. Ability to organise a large workload, prioritising appropriately, with the ability to work quickly but calmly to tight deadlines. Ability to interpret complex data sets. Proven ability to work with CRM (MS Dynamics or similar) to manage, collect, and present information. Able to work flexibly, positively and autonomously. The ability to think strategically and see the bigger picture, whilst maintaining attention to detail. A high level of personal resilience is required to be successful in this hugely rewarding position. You will be line-managed by the CEO and form part of the Office of the CEO. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Environmental and Social Impact Manager, Corporate Responsibility Director, or ESG (Environmental, Social, Governance) Lead. may also be considered
Dec 04, 2024
Full time
Location : Blackheath, Greenwich (Hybrid), with option to work at Beckenham site Salary: £55,000 - £60,000 per annum Job Type: Permanent - Full Time About Us: At Morden College we are committed to providing services that support our residents to live independent and healthy lives. More than 250 older people live in Morden College s almshouse accommodation, on two sites in Blackheath and Beckenham, and in our Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role: We are looking for an experienced sustainability and impact professional to lead our work to drive our Environmental, Social, and Governance and Social Return on Investment goals. This will involve establishing, developing, monitoring and reporting on the impact of our work, both in terms of social impact and sustainability. The successful candidate for this role will have a strong background in the monitoring and evaluation of social impact and implementation of high environmental standards across services and properties. You will join us as we enter a new strategic phase and play a crucial role in reporting on our progress against our new strategic goals. Duties and Responsibilities: Establish a system and process for the monitoring of our social impact as a provider of housing support and other services to older people, including developing our theory of change. Assess the measures that will evidence our progress and drive our continuous improvement in delivering our services to older people. Put in place robust measures for monitoring the social impact of our grant-making. Devise and develop our data collection work in order to evaluate our social and environmental impacts and set and meet KPIs. In consultation with SLT and colleagues, develop and lead the charity s environmental strategy and identify appropriate net-zero transition priorities. Set relevant policies and standards for the organisation to follow. Set clear, coherent, prioritised actions to reduce environmental impact and greenhouse gas emissions. Collate and present environmental data from across our property portfolio: both our income-generation investment properties and our operational properties: almshouses, offices, and catering venues. Collate and present data on our resident services such as hospitality, housekeeping, and care. Communicate with our stakeholders, our residents, staff, and grantees, and develop ways to influence the improvement in impact of all of our activities. Lead strategic conversations across the charity to ensure we are focussed on sustainability and impact in all our work. About you: You will have: Substantial evidence of working with the voluntary sector, preferably in the impact, monitoring and evaluation, or grant-making. Experience of managing data identification, collection, and presentation. Excellent relationship building and interpersonal skills with the ability to communicate appropriately, in writing or verbally, with people of all types and at all levels. Ability to organise a large workload, prioritising appropriately, with the ability to work quickly but calmly to tight deadlines. Ability to interpret complex data sets. Proven ability to work with CRM (MS Dynamics or similar) to manage, collect, and present information. Able to work flexibly, positively and autonomously. The ability to think strategically and see the bigger picture, whilst maintaining attention to detail. A high level of personal resilience is required to be successful in this hugely rewarding position. You will be line-managed by the CEO and form part of the Office of the CEO. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Environmental and Social Impact Manager, Corporate Responsibility Director, or ESG (Environmental, Social, Governance) Lead. may also be considered
Executive Officer The Role: Assignment Start Date: 20th January 2025 Rate of Pay: 15.17ph - Weekly pay Hours: 37 per week, Monday - Friday Shift Times: 09:00 - 17:00 Location: 2 St Paul's Pl, Sheffield City Centre, Sheffield S1 2JE Working arrangements: Office Based Full Time Department Background: Join the Department for Education's Sector Reporting division, where you'll play a pivotal role in designing data collections to streamline financial data submissions for nearly 11,000 schools and colleges. This data ensures academies and Further Education colleges meet their budgeting and financial management obligations. Be part of the team producing the Academy Sector Annual Report and Account (SARA), a key consolidation of financial statements from 2,500 academy trusts, providing Parliament with a comprehensive overview of England's academy sector. This involves applying consistent accounting policies and making critical judgements to meet the requirements of the Academies Act 2010 and central government standards. Role description: Brook Street is recruiting on behalf of the Department for Education for a role within their finance team. The position involves validating data from the academies sector as part of two large-scale exercises. Key responsibilities include: Reviewing land and buildings information for approximately 10,000 academy schools to determine asset recognition for a 60 billion property portfolio, ensuring compliance with accounting requirements. Validating financial accounting returns from around 2,500 academy trusts to support one of the largest accounts consolidation exercises in the UK public sector. This role also includes other finance-related tasks and offers full training. Familiarity with company accounts is desirable but not essential. Essential criteria Good interpersonal skills, both written and verbal, with an ability to interact well with people at different levels across the team Ability to work under pressure and deliver to tight timescales, with a good attention to detail. Ability to work independently with minimal supervision, seeking advice and guidance from managers as appropriate. Literacy, numeracy, and an ability to follow the logical steps of a prescribed process in an organised way, and record clear, concise notes on findings. Competent IT user with good experience of using Microsoft Excel, and exposure to Outlook, Teams and other office applications, and willingness to use unfamiliar tools with training. Desirable criteria Experience of or training in financial accounting and/or wider finance operations Experience of Microsoft Dynamics CRM (a customer relationship management tool) PLEASE NOTE - To progress with your application, you will be asked to complete a Literacy, Numeracy and Excel assessment. Should you be successful in this application, you will be required to provide right to work documents and references to cover the past 3 years in full. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Dec 04, 2024
Seasonal
Executive Officer The Role: Assignment Start Date: 20th January 2025 Rate of Pay: 15.17ph - Weekly pay Hours: 37 per week, Monday - Friday Shift Times: 09:00 - 17:00 Location: 2 St Paul's Pl, Sheffield City Centre, Sheffield S1 2JE Working arrangements: Office Based Full Time Department Background: Join the Department for Education's Sector Reporting division, where you'll play a pivotal role in designing data collections to streamline financial data submissions for nearly 11,000 schools and colleges. This data ensures academies and Further Education colleges meet their budgeting and financial management obligations. Be part of the team producing the Academy Sector Annual Report and Account (SARA), a key consolidation of financial statements from 2,500 academy trusts, providing Parliament with a comprehensive overview of England's academy sector. This involves applying consistent accounting policies and making critical judgements to meet the requirements of the Academies Act 2010 and central government standards. Role description: Brook Street is recruiting on behalf of the Department for Education for a role within their finance team. The position involves validating data from the academies sector as part of two large-scale exercises. Key responsibilities include: Reviewing land and buildings information for approximately 10,000 academy schools to determine asset recognition for a 60 billion property portfolio, ensuring compliance with accounting requirements. Validating financial accounting returns from around 2,500 academy trusts to support one of the largest accounts consolidation exercises in the UK public sector. This role also includes other finance-related tasks and offers full training. Familiarity with company accounts is desirable but not essential. Essential criteria Good interpersonal skills, both written and verbal, with an ability to interact well with people at different levels across the team Ability to work under pressure and deliver to tight timescales, with a good attention to detail. Ability to work independently with minimal supervision, seeking advice and guidance from managers as appropriate. Literacy, numeracy, and an ability to follow the logical steps of a prescribed process in an organised way, and record clear, concise notes on findings. Competent IT user with good experience of using Microsoft Excel, and exposure to Outlook, Teams and other office applications, and willingness to use unfamiliar tools with training. Desirable criteria Experience of or training in financial accounting and/or wider finance operations Experience of Microsoft Dynamics CRM (a customer relationship management tool) PLEASE NOTE - To progress with your application, you will be asked to complete a Literacy, Numeracy and Excel assessment. Should you be successful in this application, you will be required to provide right to work documents and references to cover the past 3 years in full. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
My client is in need of a contract SQL Data migration consultant for an initial 3 months. The role has been deemed outside IR35 and can be worked remotely. They're in the process of migrating data from their old CRM to their new Salesforce CRM solution, and as such need a Data migration consultant to come in and line up timelines and essentially set the company up for the migration. Experience required: Experience of extracting large volumes of data from a Microsoft SQL Server database. Experience of extracting data from CRM systems, eg. Salesforce, Microsoft Dynamics 365 - the candidate needs to understand how the CRM models data across multiple tables for the same item. For example, notes on an activity are held in a different table to the main activity information. You need to understand data models so as to know what is relevant and what is not. As the new solution is providing templates for populating the data to be migrated and will be performing the upload to the new system, the individual does not necessarily need the Salesforce data import/migration skills specifically but needs to understand the steps involved. Able to identify how documents have been stored in the current system (which are in the database) and to be able to extract them and link them to Clients/Services/Projects etc. ready for loading into the new platform in a format defined by the new vendor. Ability to analyse existing data usage (tables and columns) and map those to the new system.
Dec 04, 2024
Contractor
My client is in need of a contract SQL Data migration consultant for an initial 3 months. The role has been deemed outside IR35 and can be worked remotely. They're in the process of migrating data from their old CRM to their new Salesforce CRM solution, and as such need a Data migration consultant to come in and line up timelines and essentially set the company up for the migration. Experience required: Experience of extracting large volumes of data from a Microsoft SQL Server database. Experience of extracting data from CRM systems, eg. Salesforce, Microsoft Dynamics 365 - the candidate needs to understand how the CRM models data across multiple tables for the same item. For example, notes on an activity are held in a different table to the main activity information. You need to understand data models so as to know what is relevant and what is not. As the new solution is providing templates for populating the data to be migrated and will be performing the upload to the new system, the individual does not necessarily need the Salesforce data import/migration skills specifically but needs to understand the steps involved. Able to identify how documents have been stored in the current system (which are in the database) and to be able to extract them and link them to Clients/Services/Projects etc. ready for loading into the new platform in a format defined by the new vendor. Ability to analyse existing data usage (tables and columns) and map those to the new system.
Our client based in Derby is looking for a highly motivated and detail-oriented Sales Coordinator to join their expanding team. In this role, you will play a pivotal part in supporting the sales team to drive revenue growth and deliver exceptional service. This is an exciting opportunity to contribute to the success of a rapidly growing business in a dynamic and evolving sector. Key Responsibilities: Sales Team Support: Provide administrative support to the sales team, including managing calendars, scheduling appointments, and ensuring timely follow-ups. Data Entry in Microsoft Dynamics: Accurately input and maintain data in the CRM system, ensuring the database is up-to-date and reflects the latest client interactions and sales activities. Documentation and Reporting: Generate regular and ad-hoc reports on sales performance and pipeline. Internal Communication: Facilitate communication within the sales team and other departments, ensuring information flows smoothly and efficiently. Travel Coordination: Assist with travel arrangements for the sales team, including booking accommodations and managing itineraries. Qualifications: Proven experience in a sales coordination or administrative role Experience with data entry into CRM systems, preferably Microsoft Dynamics, but not essential. Excellent organizational and multitasking skills with a keen attention to detail. Strong communication and interpersonal skills to engage effectively with team members. Self-motivated, proactive, and able to work independently as well as part of a collaborative team. So, if you are looking for a new opportunity and have the skills and knowledge required for this busy and varied role, then please apply now. However, if you do not hear back within 48hrs, kindly assume you have been unsuccessful. (agy)
Dec 04, 2024
Full time
Our client based in Derby is looking for a highly motivated and detail-oriented Sales Coordinator to join their expanding team. In this role, you will play a pivotal part in supporting the sales team to drive revenue growth and deliver exceptional service. This is an exciting opportunity to contribute to the success of a rapidly growing business in a dynamic and evolving sector. Key Responsibilities: Sales Team Support: Provide administrative support to the sales team, including managing calendars, scheduling appointments, and ensuring timely follow-ups. Data Entry in Microsoft Dynamics: Accurately input and maintain data in the CRM system, ensuring the database is up-to-date and reflects the latest client interactions and sales activities. Documentation and Reporting: Generate regular and ad-hoc reports on sales performance and pipeline. Internal Communication: Facilitate communication within the sales team and other departments, ensuring information flows smoothly and efficiently. Travel Coordination: Assist with travel arrangements for the sales team, including booking accommodations and managing itineraries. Qualifications: Proven experience in a sales coordination or administrative role Experience with data entry into CRM systems, preferably Microsoft Dynamics, but not essential. Excellent organizational and multitasking skills with a keen attention to detail. Strong communication and interpersonal skills to engage effectively with team members. Self-motivated, proactive, and able to work independently as well as part of a collaborative team. So, if you are looking for a new opportunity and have the skills and knowledge required for this busy and varied role, then please apply now. However, if you do not hear back within 48hrs, kindly assume you have been unsuccessful. (agy)
