Unified Communications Service Engineer (Level 3) Permanent, Full-Time - with overtime and participation in an on-call rota Salary: 40,000 - 44,000 + overtime + on-call Remote - with some infrequent travel to London Concept is delighted to be partnering with a private equity-backed, value-added reseller that provides a wide range of technology solutions across Unified Communications, Cyber Security, LAN, and Microsoft Teams. As a Microsoft Solutions Partner for Modern Work and Security, as well as a Microsoft FastTrack Ready Partner, they specialise in helping businesses embrace AI-driven Microsoft solutions to stay ahead of the curve. About the Role As a Level 3 Unified Communications Service Engineer, you will be part of the Operational Support Team, working alongside other L3 UC Engineers to monitor, manage, and support Microsoft Teams, Direct Routing, and Meeting Spaces environments for a diverse portfolio of customers. This role offers the opportunity to collaborate with cross-functional teams, dedicated self-development time, on-site work, and staggered working shifts. Key Responsibilities Provide Incident, Request, Change, and Problem Management support directly to clients' Service Desk teams. Take ownership of client incidents and requests, ensuring timely resolution within SLA agreements. Review monitoring alerts, identify known errors, and determine appropriate resolutions. Conduct root cause analysis (RCA) for high-priority incidents and recurring problems. Develop Knowledge Articles, optimise processes, and improve resolution times. Suggest and implement service improvements to enhance support services. Manage time effectively, ensuring clear communication with clients and internal teams. Provide expert advice and recommendations on supported systems and products. Use Teams Call Quality Dashboard to analyse and enhance call quality and reliability. Perform remote and on-site software upgrades when required. Attend incident reviews, one-to-one meetings, and client discussions. Collaborate with Project Teams to support new technology implementations. Occasionally provide planned on-site support for clients. Participate in the on-call rota as required. Essential Skills & Experience Significant experience supporting Microsoft Teams within a Service Operations Support environment. Level 3 expertise in all core areas plus at least four of the following: Core: Microsoft Teams Direct Routing telephony Teams Admin Centre configuration & troubleshooting Wireshark or other protocol analysers PowerShell scripting for configuration & troubleshooting Anywhere 365 / Luware Contact Centre Additional Areas: Teams Compliance Call Recording (e.g., Numonix, Verint) Conference Room Support AudioCodes or Ribbon SBCs & SIP Teams phones (Poly, Yealink, Crestron, AudioCodes) Enghouse Contact Centre Authentication & Certificates MS Teams Rooms Skype for Business Corporate networking Experience in a Level 3 support role with external customer interaction. Strong troubleshooting, problem-solving, and critical-thinking skills. Ability to manage high-volume workloads and prioritise effectively. Excellent written and verbal communication skills. Proactive approach to identifying and mitigating potential challenges. Flexibility to work outside of business hours when required. Strong attention to detail and ability to document issues clearly. Must have the right to work in the UK and be able to pass Baseline Personal Security Standard (BPSS) clearance. Desirable Skills & Certifications Microsoft 365 Certified Fundamentals (passed exam) MS-700 / MS-721 Exams (passed exam) Microsoft 365 Certified: Teams Administrator Associate (passed exam) Experience with Azure services such as Log Analytics and Workbooks Experience with AudioCodes One Voice Operations Centre Implementation or support experience with Anywhere365 Contact Centre Knowledge of Teams Call Quality Dashboard (CQD) ITIL Foundation certification or experience working in an ITIL-aligned environment Familiarity with Microsoft 365 technologies, including: Exchange Online, SharePoint Online, Office 365 Groups Azure Active Directory Dynamics 365 (Contact Centre) Power Apps & Automation Microsoft Endpoint Manager (InTune) & Conditional Access Teams Phone support & management Ribbon Session Border Controllers Why Join Us? Work with cutting-edge Microsoft technology in a supportive, expert team. Opportunities for professional growth and certifications. Flexible remote working with occasional travel. Competitive salary, overtime, and on-call benefits. If you're a skilled UC Engineer looking for an opportunity to grow and make an impact, apply today!
Feb 12, 2025
Full time
Unified Communications Service Engineer (Level 3) Permanent, Full-Time - with overtime and participation in an on-call rota Salary: 40,000 - 44,000 + overtime + on-call Remote - with some infrequent travel to London Concept is delighted to be partnering with a private equity-backed, value-added reseller that provides a wide range of technology solutions across Unified Communications, Cyber Security, LAN, and Microsoft Teams. As a Microsoft Solutions Partner for Modern Work and Security, as well as a Microsoft FastTrack Ready Partner, they specialise in helping businesses embrace AI-driven Microsoft solutions to stay ahead of the curve. About the Role As a Level 3 Unified Communications Service Engineer, you will be part of the Operational Support Team, working alongside other L3 UC Engineers to monitor, manage, and support Microsoft Teams, Direct Routing, and Meeting Spaces environments for a diverse portfolio of customers. This role offers the opportunity to collaborate with cross-functional teams, dedicated self-development time, on-site work, and staggered working shifts. Key Responsibilities Provide Incident, Request, Change, and Problem Management support directly to clients' Service Desk teams. Take ownership of client incidents and requests, ensuring timely resolution within SLA agreements. Review monitoring alerts, identify known errors, and determine appropriate resolutions. Conduct root cause analysis (RCA) for high-priority incidents and recurring problems. Develop Knowledge Articles, optimise processes, and improve resolution times. Suggest and implement service improvements to enhance support services. Manage time effectively, ensuring clear communication with clients and internal teams. Provide expert advice and recommendations on supported systems and products. Use Teams Call Quality Dashboard to analyse and enhance call quality and reliability. Perform remote and on-site software upgrades when required. Attend incident reviews, one-to-one meetings, and client discussions. Collaborate with Project Teams to support new technology implementations. Occasionally provide planned on-site support for clients. Participate in the on-call rota as required. Essential Skills & Experience Significant experience supporting Microsoft Teams within a Service Operations Support environment. Level 3 expertise in all core areas plus at least four of the following: Core: Microsoft Teams Direct Routing telephony Teams Admin Centre configuration & troubleshooting Wireshark or other protocol analysers PowerShell scripting for configuration & troubleshooting Anywhere 365 / Luware Contact Centre Additional Areas: Teams Compliance Call Recording (e.g., Numonix, Verint) Conference Room Support AudioCodes or Ribbon SBCs & SIP Teams phones (Poly, Yealink, Crestron, AudioCodes) Enghouse Contact Centre Authentication & Certificates MS Teams Rooms Skype for Business Corporate networking Experience in a Level 3 support role with external customer interaction. Strong troubleshooting, problem-solving, and critical-thinking skills. Ability to manage high-volume workloads and prioritise effectively. Excellent written and verbal communication skills. Proactive approach to identifying and mitigating potential challenges. Flexibility to work outside of business hours when required. Strong attention to detail and ability to document issues clearly. Must have the right to work in the UK and be able to pass Baseline Personal Security Standard (BPSS) clearance. Desirable Skills & Certifications Microsoft 365 Certified Fundamentals (passed exam) MS-700 / MS-721 Exams (passed exam) Microsoft 365 Certified: Teams Administrator Associate (passed exam) Experience with Azure services such as Log Analytics and Workbooks Experience with AudioCodes One Voice Operations Centre Implementation or support experience with Anywhere365 Contact Centre Knowledge of Teams Call Quality Dashboard (CQD) ITIL Foundation certification or experience working in an ITIL-aligned environment Familiarity with Microsoft 365 technologies, including: Exchange Online, SharePoint Online, Office 365 Groups Azure Active Directory Dynamics 365 (Contact Centre) Power Apps & Automation Microsoft Endpoint Manager (InTune) & Conditional Access Teams Phone support & management Ribbon Session Border Controllers Why Join Us? Work with cutting-edge Microsoft technology in a supportive, expert team. Opportunities for professional growth and certifications. Flexible remote working with occasional travel. Competitive salary, overtime, and on-call benefits. If you're a skilled UC Engineer looking for an opportunity to grow and make an impact, apply today!
Reporting to the Lead Architect, this position is for an experienced Data Architect within the Transformation Team. This role is accountable for providing an integrated and coordinated data strategy as well as providing data integration support to the wider team. The candidate will be responsible for data governance, data standards, data integration support from/to multiple products, data architecture and analytics, as well as ensuring alignment with enterprise data security, quality, and retention strategies. The role will involve collaborating with stakeholders at all levels to ensure 7IM's data strategy and associated implementation is adding value to the business. The role is a combination of solutioning, consulting and hands-on execution. This role would suit an ambitious and driven individual who is looking for an opportunity to shape and advance 7IM's data strategy alongside an ambitious 3-year transformation programme. Responsibilities Ownership & ongoing management of the data architecture roadmap, ensuring alignment to business and technology strategies as well as supporting delivery of corporate objectives through working with Squads. Build, maintain, publish and drive adoption of appropriate enterprise architecture artefacts including conceptual and logical data models, entity relationship models, data dictionary and taxonomy. Build and maintain a framework of principles, patterns and standards for data management, integration and consumption. Identify and analyse internal processes in the data area, bringing governance and accelerating value deliveries to the business areas. Identify, analyse and extract legacy data streams to migrate to the cloud using new and more modern technologies, facilitating testability, maintenance and accuracy. Grow and manage a nascent data analysis capability including line management of data analyst resource(s). As a key member of the Data Strategy Steering Group, be the driver and advisor in all strategic data initiatives and ensure alignment to the data strategy. Work with Business, Executive and technical Stakeholders to ensure delivery of the data strategy. Establish a business-wide Data Catalog and champion best practice Data Governance and Stewardship. Be an advocate of data security principles and ensure appropriate security practices are embedded in any data strategy. Develop meaningful and appropriate key performance measures, including demonstrating good data governance, data quality, and progress vs roadmap. Understand emerging trends in data tools, analysis techniques and usage, integrating up-and-coming data management and software engineering technologies into existing structures where appropriate. Adherence to all applicable compliance standards and best practices at all times. Acting consistently in accordance with 7IM's VPVPs. While not directly interacting with customers, your actions should align with upholding the FCA's Consumer Duty principles, thereby contributing to fair and beneficial outcomes for our clients. Other, as reasonably required by your line manager and 7IM. About You Experience Knowledge of the following is required: o Modern Data platform concepts; Data Lake, Lakehouse, Data Warehouse, Data Vault o Azure Data Technologies; Synapse, ADLS, Azure Data Factory, Azure Databricks, PySpark o Proficiency in SQL & Stored Procedures o ETL / ELT processes and designing, building and testing data pipelines o Microsoft Azure Integration Technologies - Logic Apps, Power Platform o Azure Cloud Version control tools, specifically Azure DevOps Service o Analytics and MI products including MS Power BI o Data catalog & governance using MS Purview. Knowledge of the following would be desirable: o Azure DP-203 and / or Azure DP-300 (or equivalent) o Microsoft server-based data products (SQL Server, Analysis Services, Integration Services and Reporting Services) o Enterprise Architecture tools (e.g. LeanIX, Ardoq), Frameworks (TOGAF) and core artefacts (Capability Models, Technical Reference Models, Data Flow Diagrams) o Dynamics 365 data and business concepts. Proven experience in architecting and implementing business intelligence and data warehouse platforms. Working as an architect within agile methodologies. Experience of mapping key enterprise data entities to business capabilities and applications. Practical experience of designing & building medallion architectures. Experience in some, but not necessarily all of the following: o Data preparation for functional and non-functional testing o Test data set construction, anonymisation & management o Different SQL and No SQL databases o Using python or other scripting languages for analytics and task automation o Experience with Infrastructure as Code. Skills Ability to analyse data to drive efficiency and optimisation, design processes and tools to monitor production systems and data accuracy. Ability to produce, compare, and align different data models across multiple subject areas, reverse-engineering data models from a live system where required. Ability to communicate between the technical and non-technical - interpreting the needs of technical and business stakeholders, communicating how activities meet strategic goals and client needs. Excellent analytical and numerical skills are essential, enabling easy interpretation and analysis of large volumes of data. Excellent problem solving and data modelling skills (logical, physical, semantic and integration models). Ability to work efficiently and effectively under pressure. Excellent verbal and written communication with a proven track record of stakeholder engagement and influencing both business and technical stakeholders. Qualifications TOGAF or similar. Certified Data Management Professional (CDMP) or equivalent. Other relevant information Experience of wealth management (including operational knowledge) would be advantageous. Prior experience working in Financial Services with thorough understanding of data security, data privacy, GDPR required.
Jan 20, 2025
Full time
Reporting to the Lead Architect, this position is for an experienced Data Architect within the Transformation Team. This role is accountable for providing an integrated and coordinated data strategy as well as providing data integration support to the wider team. The candidate will be responsible for data governance, data standards, data integration support from/to multiple products, data architecture and analytics, as well as ensuring alignment with enterprise data security, quality, and retention strategies. The role will involve collaborating with stakeholders at all levels to ensure 7IM's data strategy and associated implementation is adding value to the business. The role is a combination of solutioning, consulting and hands-on execution. This role would suit an ambitious and driven individual who is looking for an opportunity to shape and advance 7IM's data strategy alongside an ambitious 3-year transformation programme. Responsibilities Ownership & ongoing management of the data architecture roadmap, ensuring alignment to business and technology strategies as well as supporting delivery of corporate objectives through working with Squads. Build, maintain, publish and drive adoption of appropriate enterprise architecture artefacts including conceptual and logical data models, entity relationship models, data dictionary and taxonomy. Build and maintain a framework of principles, patterns and standards for data management, integration and consumption. Identify and analyse internal processes in the data area, bringing governance and accelerating value deliveries to the business areas. Identify, analyse and extract legacy data streams to migrate to the cloud using new and more modern technologies, facilitating testability, maintenance and accuracy. Grow and manage a nascent data analysis capability including line management of data analyst resource(s). As a key member of the Data Strategy Steering Group, be the driver and advisor in all strategic data initiatives and ensure alignment to the data strategy. Work with Business, Executive and technical Stakeholders to ensure delivery of the data strategy. Establish a business-wide Data Catalog and champion best practice Data Governance and Stewardship. Be an advocate of data security principles and ensure appropriate security practices are embedded in any data strategy. Develop meaningful and appropriate key performance measures, including demonstrating good data governance, data quality, and progress vs roadmap. Understand emerging trends in data tools, analysis techniques and usage, integrating up-and-coming data management and software engineering technologies into existing structures where appropriate. Adherence to all applicable compliance standards and best practices at all times. Acting consistently in accordance with 7IM's VPVPs. While not directly interacting with customers, your actions should align with upholding the FCA's Consumer Duty principles, thereby contributing to fair and beneficial outcomes for our clients. Other, as reasonably required by your line manager and 7IM. About You Experience Knowledge of the following is required: o Modern Data platform concepts; Data Lake, Lakehouse, Data Warehouse, Data Vault o Azure Data Technologies; Synapse, ADLS, Azure Data Factory, Azure Databricks, PySpark o Proficiency in SQL & Stored Procedures o ETL / ELT processes and designing, building and testing data pipelines o Microsoft Azure Integration Technologies - Logic Apps, Power Platform o Azure Cloud Version control tools, specifically Azure DevOps Service o Analytics and MI products including MS Power BI o Data catalog & governance using MS Purview. Knowledge of the following would be desirable: o Azure DP-203 and / or Azure DP-300 (or equivalent) o Microsoft server-based data products (SQL Server, Analysis Services, Integration Services and Reporting Services) o Enterprise Architecture tools (e.g. LeanIX, Ardoq), Frameworks (TOGAF) and core artefacts (Capability Models, Technical Reference Models, Data Flow Diagrams) o Dynamics 365 data and business concepts. Proven experience in architecting and implementing business intelligence and data warehouse platforms. Working as an architect within agile methodologies. Experience of mapping key enterprise data entities to business capabilities and applications. Practical experience of designing & building medallion architectures. Experience in some, but not necessarily all of the following: o Data preparation for functional and non-functional testing o Test data set construction, anonymisation & management o Different SQL and No SQL databases o Using python or other scripting languages for analytics and task automation o Experience with Infrastructure as Code. Skills Ability to analyse data to drive efficiency and optimisation, design processes and tools to monitor production systems and data accuracy. Ability to produce, compare, and align different data models across multiple subject areas, reverse-engineering data models from a live system where required. Ability to communicate between the technical and non-technical - interpreting the needs of technical and business stakeholders, communicating how activities meet strategic goals and client needs. Excellent analytical and numerical skills are essential, enabling easy interpretation and analysis of large volumes of data. Excellent problem solving and data modelling skills (logical, physical, semantic and integration models). Ability to work efficiently and effectively under pressure. Excellent verbal and written communication with a proven track record of stakeholder engagement and influencing both business and technical stakeholders. Qualifications TOGAF or similar. Certified Data Management Professional (CDMP) or equivalent. Other relevant information Experience of wealth management (including operational knowledge) would be advantageous. Prior experience working in Financial Services with thorough understanding of data security, data privacy, GDPR required.
My client is a global consultancy who are currently looking for multiple Dynamics 365 ERP Functional & Operational Software Engineers across various Digital Practises all over the UK. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. Senior Dynamics 365 ERP Software Engineer - Permanent - UK Wide Salary: £80,000,000 to £95,000 pe click apply for full job details
Feb 01, 2024
Full time
My client is a global consultancy who are currently looking for multiple Dynamics 365 ERP Functional & Operational Software Engineers across various Digital Practises all over the UK. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. Senior Dynamics 365 ERP Software Engineer - Permanent - UK Wide Salary: £80,000,000 to £95,000 pe click apply for full job details
A career within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit. About Risk Risk isn't going to disappear and the complex, ever changing environment makes it much harder to predict where new challenges will come from. But it represents an opportunity for businesses to transform and innovate, and discover hidden value. From the boardroom to back office, we work to protect and strengthen every aspect of business; from people to performance, systems to strategy. Through our invaluable insights and independent assurance we help discover and unlock real value. There is a huge amount of business change caused by disruption, including technology, regulation, or a factor in the broader environment such as Brexit and that gives rise to risk and uncertainty. Helping our clients identify and address those risks to give them and their stakeholders confidence in their business is the purpose of our new Risk Assurance Line of Service. As a business, we have been providing services related to risk within our wider Assurance practice. On 1 July 2020, we established this new Line of Service to better use the scale and breadth of our practice including many of the firm's experts in areas such as regulation, cyber security, listings, actuarial, accounting, controls and internal audit. About Tech, Data & Analytics (TDA) Our Technology, Data and Analytics (TDA) business unit is 600 strong and offers a range of high value services for organisations going through business and technology change. Our Mid Market Transformation (MMT) team specialise in helping mid-sized, UK based organisations navigate challenging Transformation programmes that are principally based on Microsoft Technology solutions: Fast growing team Focus on a growing market Strength in combining technology and data delivery Growth plan to move from 50-250 FTE over 4 years Business integrator and client-side advisor focus The Role As a business integrator and client-side advisor, you will work with clients and partners to ensure a successful outcome to the transformation agenda. This will involve: Establishing an overview of the requirements defined by the customer including definition of business and technical requirements. Document, propose and discuss solution options with clients and partners Facilitating the development of 'To-Be' business processes and discussing these with clients and partners Providing advice during the implementation cycle including configuration and customisation of D365 Analysing defects and advising on options to resolve Providing quality oversight throughout the entire project lifecycle Providing SME input across a variety of programme workstreams including Testing, Training, Data, Reporting and Business Change Collaborating with colleague to develop tools, approaches and point of views The Essentials Up-to-date and in-depth experience implementing Microsoft Dynamics 365 CE Broad technical and functional knowledge of Microsoft Dynamics 365 CE (Out of the box functionality and limits) Ability to manage and communicate effectively will a wide range of stakeholders, both technical and non-technical Strong understanding of business processes and experience defining 'to be' process structures. Experience in requirements gathering Experience performing FitGap analysis between requirements and Out-the-Box functionality Experience documenting and communication solution overview and functional design documents Experience defining and executing in End-to-End functional testing Experience developing and delivering end user training Experience in data migration via the data management framework Experience delivering at least 2 D365 CE implementations through the entire project life cycle Experience with 'business transformation' programmes and not just technology or software implementations Risk We're a leading provider of trust in the digital world - in the eyes of our people, our clients and our stakeholders. Today's business environment is different. More complex. More connected. Companies not only face new and unknown risks, but also new and untapped opportunities. Our team is at the forefront of this change, join us to be a part of transforming how risk is perceived and capitalised on. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Dec 08, 2021
Full time
A career within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit. About Risk Risk isn't going to disappear and the complex, ever changing environment makes it much harder to predict where new challenges will come from. But it represents an opportunity for businesses to transform and innovate, and discover hidden value. From the boardroom to back office, we work to protect and strengthen every aspect of business; from people to performance, systems to strategy. Through our invaluable insights and independent assurance we help discover and unlock real value. There is a huge amount of business change caused by disruption, including technology, regulation, or a factor in the broader environment such as Brexit and that gives rise to risk and uncertainty. Helping our clients identify and address those risks to give them and their stakeholders confidence in their business is the purpose of our new Risk Assurance Line of Service. As a business, we have been providing services related to risk within our wider Assurance practice. On 1 July 2020, we established this new Line of Service to better use the scale and breadth of our practice including many of the firm's experts in areas such as regulation, cyber security, listings, actuarial, accounting, controls and internal audit. About Tech, Data & Analytics (TDA) Our Technology, Data and Analytics (TDA) business unit is 600 strong and offers a range of high value services for organisations going through business and technology change. Our Mid Market Transformation (MMT) team specialise in helping mid-sized, UK based organisations navigate challenging Transformation programmes that are principally based on Microsoft Technology solutions: Fast growing team Focus on a growing market Strength in combining technology and data delivery Growth plan to move from 50-250 FTE over 4 years Business integrator and client-side advisor focus The Role As a business integrator and client-side advisor, you will work with clients and partners to ensure a successful outcome to the transformation agenda. This will involve: Establishing an overview of the requirements defined by the customer including definition of business and technical requirements. Document, propose and discuss solution options with clients and partners Facilitating the development of 'To-Be' business processes and discussing these with clients and partners Providing advice during the implementation cycle including configuration and customisation of D365 Analysing defects and advising on options to resolve Providing quality oversight throughout the entire project lifecycle Providing SME input across a variety of programme workstreams including Testing, Training, Data, Reporting and Business Change Collaborating with colleague to develop tools, approaches and point of views The Essentials Up-to-date and in-depth experience implementing Microsoft Dynamics 365 CE Broad technical and functional knowledge of Microsoft Dynamics 365 CE (Out of the box functionality and limits) Ability to manage and communicate effectively will a wide range of stakeholders, both technical and non-technical Strong understanding of business processes and experience defining 'to be' process structures. Experience in requirements gathering Experience performing FitGap analysis between requirements and Out-the-Box functionality Experience documenting and communication solution overview and functional design documents Experience defining and executing in End-to-End functional testing Experience developing and delivering end user training Experience in data migration via the data management framework Experience delivering at least 2 D365 CE implementations through the entire project life cycle Experience with 'business transformation' programmes and not just technology or software implementations Risk We're a leading provider of trust in the digital world - in the eyes of our people, our clients and our stakeholders. Today's business environment is different. More complex. More connected. Companies not only face new and unknown risks, but also new and untapped opportunities. Our team is at the forefront of this change, join us to be a part of transforming how risk is perceived and capitalised on. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.