Individual Giving Fundraiser Location: Shaw House, 27 West Way, Oxford, OX2 0QH Department: Fundraising Salary: £34,000 (depending on experience) Hours: 35 Contract Type: Permanent RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Summary and key purpose This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care. Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week. A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts. Your expertise and skills: To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies. Key responsibilities: Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target. Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings. Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. Develop and maintain good working relationships and liaison with other members of RABI staff. Take part and contribute to team meetings. Cooperate with RABI on health and safety matters, taking reasonable care of own and other people's health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI's aims and objectives. Liaise with volunteers, clients, contractors and other stakeholders as necessary. Promote the Charity's work, assisting with demonstrations and in fundraising and awareness events as appropriate. Perform any other reasonable task as required by the Charity. Person Specification: Essential Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results Planning, delivering and managing individual giving programmes. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. Empathy with the goals and objectives of RABI. A positive and creative approach to work, with the ability to multitask. Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Ability to record accurate data and work with a CRM system Self-motivated and confident in working, both independently and in teams Good communicator, including face-to-face, phone, in writing and via remote communications. Good written and numeracy skills. Ability to manage time effectively, prioritise workload and plan-ahead. Good IT skills (MS Office including Excel and Word). Understanding of Data Protection and fundraising regulations, compliance and best practice. Proficiency in using Microsoft Office Desirable Knowledge of targeting, segmentation and response analysis. Knowledge of testing, validation and taking campaign learnings forward. Knowledge of print and online production processes. Understanding of the Gift Aid process. Voluntary sector experience. A full UK driving license. Experience of database use Experience of fundraising platforms such as Just Giving. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS 28 days annual leave plus bank holidays (based on full time working). Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. On site parking. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities. REF-
Dec 06, 2025
Full time
Individual Giving Fundraiser Location: Shaw House, 27 West Way, Oxford, OX2 0QH Department: Fundraising Salary: £34,000 (depending on experience) Hours: 35 Contract Type: Permanent RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABI's mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity's professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI's wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. Summary and key purpose This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care. Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week. A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts. Your expertise and skills: To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies. Key responsibilities: Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors. Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters. Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target. Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets. Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings. Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral. Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications. Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. Develop and maintain good working relationships and liaison with other members of RABI staff. Take part and contribute to team meetings. Cooperate with RABI on health and safety matters, taking reasonable care of own and other people's health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI's aims and objectives. Liaise with volunteers, clients, contractors and other stakeholders as necessary. Promote the Charity's work, assisting with demonstrations and in fundraising and awareness events as appropriate. Perform any other reasonable task as required by the Charity. Person Specification: Essential Marketing or direct marketing or marketing qualification. Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing). Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results Planning, delivering and managing individual giving programmes. Delivering donor recruitment and retention projects from initiation to completion. Proven track record of meeting or exceeding targets from unrestricted donations. Presenting confidently to a variety of audiences. Building relationships and maximising engagement with donors and supporters Able to create and tailor engaging and emotive copy for a range of different channels. Empathy with the goals and objectives of RABI. A positive and creative approach to work, with the ability to multitask. Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors. Ability to record accurate data and work with a CRM system Self-motivated and confident in working, both independently and in teams Good communicator, including face-to-face, phone, in writing and via remote communications. Good written and numeracy skills. Ability to manage time effectively, prioritise workload and plan-ahead. Good IT skills (MS Office including Excel and Word). Understanding of Data Protection and fundraising regulations, compliance and best practice. Proficiency in using Microsoft Office Desirable Knowledge of targeting, segmentation and response analysis. Knowledge of testing, validation and taking campaign learnings forward. Knowledge of print and online production processes. Understanding of the Gift Aid process. Voluntary sector experience. A full UK driving license. Experience of database use Experience of fundraising platforms such as Just Giving. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS 28 days annual leave plus bank holidays (based on full time working). Enrolment to Nest on commencement of employment and then opportunity to join RABI's group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. On site parking. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities. REF-
We are excited to offer a fantastic opportunity for a Permanent Account Manager to join our dynamic Traffic Scotland Infrastructure Contract (TSIC) account team in Scotland. The Traffic Scotland Infrastructure Contract oversees the management of ITS assets across Scotland. This role presents a unique opportunity to take ownership of a revenue stream typically ranging from 8-10 million, while leading a team of 30-50 individuals. In this dynamic position , you will be accountable for the contract's P&L and balance sheet performance, delivering against the business plan with a strong focus on health and safety, operational excellence, and continuous improvement. You will lead the planning, scheduling, execution, and control of the annual works programme. This role also offers the chance to shape the contract's business strategy in alignment with regional objectives, working closely with the Business Development and contract teams. You'll drive service excellence, optimise efficiency and effectiveness, promote best practice across contracts, and actively identify opportunities to enhance profitability. What You'll Do: Lead, review and challenge contract budgets and forecasts to ensure consistent, challenging but deliverable approach adopted Manage overall contract performance, with regular site visits and performance review against targets Be accountable for leading a positive health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities Collaborate with Transport Scotland and Operational Partners to drive innovation to support continued best practice to meet contract needs and vision Promote and support Social Value opportunities on the contract as well as across the portfolio Ensure efficient management of the contract's resources, employees, fleet, suppliers and subcontractors Lead on succession planning for the contract and contribute to regional succession planning Responsible for specific client relationships, with regular review of contract performance and active management of issues What You'll Bring: Chartered Engineer as awarded by an appropriate UK engineering institution. Experienced in working on trunk road construction / maintenance contracts. Bringing a customer-centric, positive approach that aligns with our goals and values. Leveraging your expertise in health and safety to drive results. Applying strong leadership skills to enhance efficiency and innovation in your role. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Account director. Training Opportunities: Unlock your potential with comprehensive training, including fully funded tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role. Please contact our recruitment team at (url removed) to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Dec 06, 2025
Full time
We are excited to offer a fantastic opportunity for a Permanent Account Manager to join our dynamic Traffic Scotland Infrastructure Contract (TSIC) account team in Scotland. The Traffic Scotland Infrastructure Contract oversees the management of ITS assets across Scotland. This role presents a unique opportunity to take ownership of a revenue stream typically ranging from 8-10 million, while leading a team of 30-50 individuals. In this dynamic position , you will be accountable for the contract's P&L and balance sheet performance, delivering against the business plan with a strong focus on health and safety, operational excellence, and continuous improvement. You will lead the planning, scheduling, execution, and control of the annual works programme. This role also offers the chance to shape the contract's business strategy in alignment with regional objectives, working closely with the Business Development and contract teams. You'll drive service excellence, optimise efficiency and effectiveness, promote best practice across contracts, and actively identify opportunities to enhance profitability. What You'll Do: Lead, review and challenge contract budgets and forecasts to ensure consistent, challenging but deliverable approach adopted Manage overall contract performance, with regular site visits and performance review against targets Be accountable for leading a positive health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities Collaborate with Transport Scotland and Operational Partners to drive innovation to support continued best practice to meet contract needs and vision Promote and support Social Value opportunities on the contract as well as across the portfolio Ensure efficient management of the contract's resources, employees, fleet, suppliers and subcontractors Lead on succession planning for the contract and contribute to regional succession planning Responsible for specific client relationships, with regular review of contract performance and active management of issues What You'll Bring: Chartered Engineer as awarded by an appropriate UK engineering institution. Experienced in working on trunk road construction / maintenance contracts. Bringing a customer-centric, positive approach that aligns with our goals and values. Leveraging your expertise in health and safety to drive results. Applying strong leadership skills to enhance efficiency and innovation in your role. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Account director. Training Opportunities: Unlock your potential with comprehensive training, including fully funded tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We will also guarantee you an interview if you have a disability, as long as you are qualified for the role. Please contact our recruitment team at (url removed) to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
£65-£68,000 per annum Full time (35 hours per week) Permanent Hybrid working - a minimum of 2 (preferably 3) days per week in their office in Cheam, Surrey Our client sits at the heart of the UK Civil Service. While they can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, they help current, former and retired civil servants get the best support. They're 140 years old in 2026 and they've got big ambitions to ensure they are there for those who need them for generations to come. They are looking for a strategic and creative Head of Individual Giving & Legacy to join their Senior Management Team as they embark on the next phase of their strategy to accelerate income growth. The ideal candidate will have experience at Head of Department level or above and extensive experience in leading and delivering successful fundraising campaigns, as well as strategy development and business planning more broadly. This is a unique and exciting leadership role. If you're a proactive and entrepreneurial fundraiser and experienced marketeer who thrives on turning opportunities into outcomes and who would like to work in partnership with some of the most talented people across the UK Civil Service, then they would like to hear from you! In return, they can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme. To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11 January 2026. Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor. You may also have experience in the following roles: Director of Fundraising, Fundraising Director, Head of Fundraising, Legacy and Philanthropy Manager, Individual Giving Manager, Head of Development, Donor Development Manager, Philanthropy Director, Fundraising and Marketing Director, Head of Donor Relations, Legacy Fundraising Manager, Major Gifts Manager, etc. REF-
Dec 06, 2025
Full time
£65-£68,000 per annum Full time (35 hours per week) Permanent Hybrid working - a minimum of 2 (preferably 3) days per week in their office in Cheam, Surrey Our client sits at the heart of the UK Civil Service. While they can't always prevent the tricky, stressful, sad stuff from happening, when it does happen, they help current, former and retired civil servants get the best support. They're 140 years old in 2026 and they've got big ambitions to ensure they are there for those who need them for generations to come. They are looking for a strategic and creative Head of Individual Giving & Legacy to join their Senior Management Team as they embark on the next phase of their strategy to accelerate income growth. The ideal candidate will have experience at Head of Department level or above and extensive experience in leading and delivering successful fundraising campaigns, as well as strategy development and business planning more broadly. This is a unique and exciting leadership role. If you're a proactive and entrepreneurial fundraiser and experienced marketeer who thrives on turning opportunities into outcomes and who would like to work in partnership with some of the most talented people across the UK Civil Service, then they would like to hear from you! In return, they can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme. To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11 January 2026. Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor. You may also have experience in the following roles: Director of Fundraising, Fundraising Director, Head of Fundraising, Legacy and Philanthropy Manager, Individual Giving Manager, Head of Development, Donor Development Manager, Philanthropy Director, Fundraising and Marketing Director, Head of Donor Relations, Legacy Fundraising Manager, Major Gifts Manager, etc. REF-
Salary: £34,596.75 plus car allowance of £802.56 Location: Shelter Bristol Hub with flexibility to work from home Contract: Permanent Hours: 37.5 per week Closing date: Sunday 7th December 2025 at 11:30pm- Please note interviews will take place on Friday 12th December We're looking for a passionate, driven individual to become a part of Shelter's fundraising team and play a vital role in our mission to combat homelessness. Join us as a Regional Community Fundraiser in the Bristol region, you will work to engage local communities and raise crucial funds to support our fight for home. About the role Our Bristol region has had significant growth after being created in 2021. As a Regional Community Fundraiser, you will engage with a diverse range of audiences, including individuals, local businesses, schools, volunteers, and community groups, to build meaningful relationships and raise vital funds to support Shelter's mission. Your responsibilities will include managing fundraising events, overseeing budgets, and identifying new opportunities to grow our supporter base. You'll be at the heart of our efforts to inspire long-term engagement with Shelter's work and make a lasting impact. You will also work in collaboration with colleagues from across Shelter, including local teams, shops, and services, to ensure that community fundraising goals are aligned with Shelter's broader objectives. About you We are looking for someone with experience of community fundraising and engagement who possesses the skills to build good, meaningful relationships and have strong communication skills to be able to motivate and inspire existing and new supporters. You will need to be able to take a proactive approach to managing budgets and events in your role as community fundraiser and above all, you will also have a passion for social justice and share Shelter's belief that everyone has the right to a safe home. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team This exciting opportunity sits within Shelter's Community and Events team which is a part of the Income Generation directorate. Community and Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so. In this role, you will report into the Senior Community Fundraising Area Manager for the Midlands and Southern England who will provide guidance, coaching, and support to help you thrive in your role. You'll be working alongside regional community fundraising colleagues based in London, Birmingham and Norwich. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the 'About You' section of the job description attached to this advert and align with the following behaviours below: We prioritise diversity and have an inclusive and open mindset We work together to achieve a shared purpose About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Dec 05, 2025
Full time
Salary: £34,596.75 plus car allowance of £802.56 Location: Shelter Bristol Hub with flexibility to work from home Contract: Permanent Hours: 37.5 per week Closing date: Sunday 7th December 2025 at 11:30pm- Please note interviews will take place on Friday 12th December We're looking for a passionate, driven individual to become a part of Shelter's fundraising team and play a vital role in our mission to combat homelessness. Join us as a Regional Community Fundraiser in the Bristol region, you will work to engage local communities and raise crucial funds to support our fight for home. About the role Our Bristol region has had significant growth after being created in 2021. As a Regional Community Fundraiser, you will engage with a diverse range of audiences, including individuals, local businesses, schools, volunteers, and community groups, to build meaningful relationships and raise vital funds to support Shelter's mission. Your responsibilities will include managing fundraising events, overseeing budgets, and identifying new opportunities to grow our supporter base. You'll be at the heart of our efforts to inspire long-term engagement with Shelter's work and make a lasting impact. You will also work in collaboration with colleagues from across Shelter, including local teams, shops, and services, to ensure that community fundraising goals are aligned with Shelter's broader objectives. About you We are looking for someone with experience of community fundraising and engagement who possesses the skills to build good, meaningful relationships and have strong communication skills to be able to motivate and inspire existing and new supporters. You will need to be able to take a proactive approach to managing budgets and events in your role as community fundraiser and above all, you will also have a passion for social justice and share Shelter's belief that everyone has the right to a safe home. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team This exciting opportunity sits within Shelter's Community and Events team which is a part of the Income Generation directorate. Community and Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so. In this role, you will report into the Senior Community Fundraising Area Manager for the Midlands and Southern England who will provide guidance, coaching, and support to help you thrive in your role. You'll be working alongside regional community fundraising colleagues based in London, Birmingham and Norwich. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the 'About You' section of the job description attached to this advert and align with the following behaviours below: We prioritise diversity and have an inclusive and open mindset We work together to achieve a shared purpose About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters. Reporting to the Director of Income Generation & Housing, you will: Take strategic ownership of Life s fundraising strategy and ensure its successful delivery. Lead and inspire the fundraising team, embedding a culture of collaboration and innovation. Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement. Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations. Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns. About You: We re looking for someone who is: Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth. Innovative: Skilled in developing creative proposals and pitches that win hearts and minds. Collaborative: Able to work across teams and build strong relationships internally and externally. Values-driven: Committed to Life s mission and able to champion our ethos in all fundraising activities. Essential skills and experience include: Leadership of fundraising teams and strategy development. Expertise in major donor fundraising and supporter stewardship. Strong communication and presentation skills. Knowledge of compliance with fundraising codes and GDPR. About Life: Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred. Our Values: All our work is underpinned by the following universal human values: Humanity All people are special and equal. Solidarity We re with you and for you. Community We re better together. Charity Doing good for one another. Common good Building a better world. Information about the role: For further information, please see the job description on our website. Salary: £40,000 £44,000 per annum Hours: 35 hours per week Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa) Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Extra annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Dec 05, 2025
Full time
We are seeking a dynamic and strategic Head of Fundraising (Philanthropy Manager) to lead our fundraising efforts and drive sustainable income growth. This is a pivotal role identified by our Board of Trustees as critical to the future of Life Charity. You will shape and deliver our fundraising strategy, lead a talented team, and cultivate relationships with major donors and supporters. Reporting to the Director of Income Generation & Housing, you will: Take strategic ownership of Life s fundraising strategy and ensure its successful delivery. Lead and inspire the fundraising team, embedding a culture of collaboration and innovation. Manage and grow relationships with major donors, creating inspiring supporter journeys that encourage long-term engagement. Oversee budgets, systems, and processes to ensure efficiency and compliance with fundraising regulations. Work closely with marketing and service teams to develop compelling cases for support and impactful campaigns. About You: We re looking for someone who is: Experienced: Proven track record in fundraising leadership, major donor cultivation, and strategic income growth. Innovative: Skilled in developing creative proposals and pitches that win hearts and minds. Collaborative: Able to work across teams and build strong relationships internally and externally. Values-driven: Committed to Life s mission and able to champion our ethos in all fundraising activities. Essential skills and experience include: Leadership of fundraising teams and strategy development. Expertise in major donor fundraising and supporter stewardship. Strong communication and presentation skills. Knowledge of compliance with fundraising codes and GDPR. About Life: Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred. Our Values: All our work is underpinned by the following universal human values: Humanity All people are special and equal. Solidarity We re with you and for you. Community We re better together. Charity Doing good for one another. Common good Building a better world. Information about the role: For further information, please see the job description on our website. Salary: £40,000 £44,000 per annum Hours: 35 hours per week Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa) Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Extra annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
BATH & NORTH EAST SOMERSET CARERS CENTRE
Bath, Somerset
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Dec 05, 2025
Full time
The role The Development Manager (Philanthropy and Fundraising) position marks an exciting new chapter at The Carers' Centre. In this pivotal role, you will lead income generation efforts for our forward-thinking local charity. You will be responsible for identifying new sources of unrestricted income, strengthening existing income streams, and building strong relationships with both new and established supporters. Success in this role will be evaluated based on mutually agreed Key Performance Indicators (KPI's) such as campaign engagement, donor retention and income growth. We are seeking a visionary strategist who thrives on collaboration and is committed to helping to secure the long-term sustainability of The Carers' Centre, ensuring a brighter future for unpaid carers. As the Development Manager, you will be responsible for cultivating impactful donor relationships and building a dynamic fundraising team to drive increased donor retention and income for the charity. About you You will play a key role in the financial sustainability of the organisation, helping to shape the future of support for unpaid carers in BaNES. With a proven record in philanthropy and at least one other income generation activity, alongside effective management skills you'll have the knack for crafting compelling results driven proposals that resonate with donors and funders alike. Your prowess as a skilled communicator allows you to expertly forge tailored relationships with a diverse array of stakeholders, whether in the digital platforms or face to face encounters. As an expert in organisation, you possess the capability to conceive and deliver productive income generation strategies with finesse. Your understanding of fundraising legislation equips you with the knowledge needed to navigate the intricacies of this field. In short, you're the dynamo we need to help drive our mission forward. About us The Carers' Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers' Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most. We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity. Why join us? Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We're all in this to make the world a little better. We want our employees to have more control over their work/life balance, that's why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home. With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families. As a small but powerful local charity, we rely on digital innovation. You'll use tools such as CRM systems, collaborative tools, email marketing platforms and social media analytics to engage donors and drive campaign effectiveness in partnership with the comms team. As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years. We welcome applications from all backgrounds and communities. We are committed to building a diverse team that reflects the people we serve. To apply for this exciting opportunity, read the documents below and send your Application Form by an email via the button below. If you would like an informal discussion about the role email to book a 20-minute chat. Key duties and responsibilities Main responsibilities In line with our income generation strategy: Lead on the strategic planning and implementation of income generation activities to help build sustainability of The Carers' Centre and its services for 19,600 unpaid carers across Bath and North East Somerset. Develop and implement a stewardship programme for donors and funders building support and securing new income for The Carers' Centre. Work collaboratively with colleagues to help deliver The Carers' Centre vision for carers. Income generation: Design and deliver a diverse income generation plan to support philanthropy and fundraising in line with The Carers' Centre Strategic Plan. Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them. Build long-lasting relationships with key local philanthropists, donors, and funders. Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders. Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups. Contribute towards the charity's communications and marketing strategy ensuring fundraising is embedded. Develop, maintain, and implement relevant policies and procedures in line with our growth plans. Line management: Provide effective line management and support to direct reports to help them maximise their potential and effectiveness. Ensure line reports consider their own health and wellbeing. General: Uphold and embed our values and behavioural competencies. Ensure you and your reports: Uphold and embed our values and behavioural competencies in your work Deliver against the agreed workplan. Adhere to the Carers' Charter. Work within The Carers' Centre's policy framework. Ensure that you adopt good practice within the Carers Trust network. Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines. Encourage carers to provide feedback on The Carers' Centre services and to become actively involved in shaping future delivery. Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Dec 05, 2025
Full time
Membership Marketing Manager Location: Head Office, Regents Park, London NW1 Hybrid Contract: 12-months Fixed Term (Maternity Cover) Hours: Full Time Salary: £47,250 per annum Purpose of the role The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common we are all conservationists, and passionate about restoring wildlife. We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL s important conservation work. The Membership Marketing Manager leads the growth and engagement of the organisation s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value. This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays). Key responsibilities: Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels. Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value. Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success. Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications. CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty. Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth. About You Successfully managed a membership scheme, running both acquisition campaigns and retention programmes. Proven experience of developing and implementing marketing campaigns across of variety of media. Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce). Confident using performance and customer data to develop actionable marketing plans. Familiar with customer databases and developing membership customer journeys. Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers. About Us We re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: Our vision and purpose - you ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct Pension scheme - we offer a generous pension scheme with up to 12% contributory pension Flexible working talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you Holidays 25 days annual leave allowance, plus UK bank holidays Wellbeing access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme Life assurance eligible employees will be enrolled in ZSL s life assurance scheme from their first day Complimentary tickets annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - our cycle to work scheme enables you to lease a bicycle Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies we offer enhanced maternity, paternity, and adoption packages We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 16 December 2025 Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo. NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
Dec 05, 2025
Full time
Pets and people at the heart of what we do. Do you have a business mind and a social heart? Would you love to do a job that gives you an overwhelming feeling of satisfaction knowing that every day when you walk through the door you re contributing to a lifetime of wellbeing for every pet? Are you looking for a new challenge and want to be a part of our amazing team? If so, PDSA has a great opportunity for you. As the UK s leading veterinary charity we exist to treat the sick and injured pets of people in need, and every member of our team is essential in fulfilling this mission. About the Role We re looking for an experienced and organised Supplier Services Manager to join our Fundraising & Engagement Directorate. You ll take the lead on managing our marketing supplier relationships from agencies to freelancers and workflow systems. You ll make sure every partnership delivers against agreed SLAs, KPIs and budgets, while driving continuous improvement across our marketing operations. This is a fantastic opportunity to help PDSA deliver effective, high-quality campaigns that support our mission: keeping people and pets together when times are tough. As a Supplier Services Manager, you will: Manage and optimise supplier performance across all marketing activity. Lead regular reviews, audits and performance checks to ensure best value. Coordinate marketing campaigns and cross-organisational activations. Support colleagues with processes, briefs and reporting to improve efficiency. Ensure compliance with data protection and fundraising best practice. We re seeking someone with: Proven experience in supplier and contract management, ideally within marketing or communications. Strong stakeholder management and relationship-building skills. Solid understanding of marketing campaign processes. Proficiency with Microsoft Office and digital marketing tools. Excellent communication and organisational abilities. A proactive mindset and passion for PDSA s purpose. What we offer We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: 25 days holiday plus bank holidays (rising with service), with option to buy/sell days. Special days off, including: A paid Volunteering Day A Celebration Day for something meaningful to you A dedicated Wellbeing Day to focus on yourself Generous pension scheme up to 10% employer contributions Free Life Assurance (4 x annual salary) Enhanced family leave (maternity, adoption & paternity) Retail, travel & leisure discounts through Fetch platform 15% discount on PDSA Pet Insurance plus access to staff vet services for pets About PDSA As the UK s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets lives through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods. We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
Fixed Term Contract - 6 months Closing Date: 9 December 2025 Ref 7208 Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager (6-month fixed-term contract) to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. For this role you'll be required to work from our Farringdon, London office one day per week . Some weeks this may be slightly more, others slightly less. About us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About you As our Telemarketing Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. Working with the Senior Manager and Direct Engagement team you will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day. In this role, you will: Working in partnership with multiple teams to drive the success of our telemarketing programmes, through comprehensive planning and execution to attract, upgrade, retain, and win back supporters. Manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets through effective agency management. Lead the implementation of compliance and safeguarding programs, maintaining the highest standards. Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence. Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in decisions. Provide expertise and knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results. Play an integral role in the ongoing relationship building with telemarketing agencies. To be successful, it is important that you have: Experience managing end-to-end high-performing telemarketing campaigns and teams. In-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models. Experience of managing multiple stakeholders to deliver results. Expert in the management of external telemarketing agencies in partnership with designing and delivering exceptional training. Strong organisational and analytical skills, being target driven and results focused. Excellent relationship building and communication skills, being able to support and lead a team. Ability to work independently, adapt to change, and drive results. Commitment to Save the Children's vision, mission, and values. Willingness to carry out duties outside office hours in case of emergency appeals. What we offer you: A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities. Working for a charity provides one of the best benefits there is - a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can find our employment offer here . Ways of Working The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office- London 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. The role requires you to regularly visit teams throughout the UK, costs of which will be covered by SCUK. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Flexible Working - We are happy to discuss flexible working options at interview Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Dec 05, 2025
Full time
Fixed Term Contract - 6 months Closing Date: 9 December 2025 Ref 7208 Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager (6-month fixed-term contract) to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. For this role you'll be required to work from our Farringdon, London office one day per week . Some weeks this may be slightly more, others slightly less. About us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About you As our Telemarketing Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. Working with the Senior Manager and Direct Engagement team you will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day. In this role, you will: Working in partnership with multiple teams to drive the success of our telemarketing programmes, through comprehensive planning and execution to attract, upgrade, retain, and win back supporters. Manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets through effective agency management. Lead the implementation of compliance and safeguarding programs, maintaining the highest standards. Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence. Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in decisions. Provide expertise and knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results. Play an integral role in the ongoing relationship building with telemarketing agencies. To be successful, it is important that you have: Experience managing end-to-end high-performing telemarketing campaigns and teams. In-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models. Experience of managing multiple stakeholders to deliver results. Expert in the management of external telemarketing agencies in partnership with designing and delivering exceptional training. Strong organisational and analytical skills, being target driven and results focused. Excellent relationship building and communication skills, being able to support and lead a team. Ability to work independently, adapt to change, and drive results. Commitment to Save the Children's vision, mission, and values. Willingness to carry out duties outside office hours in case of emergency appeals. What we offer you: A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities. Working for a charity provides one of the best benefits there is - a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can find our employment offer here . Ways of Working The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office- London 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. The role requires you to regularly visit teams throughout the UK, costs of which will be covered by SCUK. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Flexible Working - We are happy to discuss flexible working options at interview Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are working with a highly collaborative and innovative heath charity to recruit this key position, they are looking for an individual with extensive experience of producing innovative and insight-led campaigns from conception to delivery and a passion for line managing a team whilst developing people. You will be responsible for driving donor acquisition and retention, with a particular focus on digital campaigns. This is a 4 month contract to start asap, the charity are interviewing on a rolling basis. This position will be a hybrid role based between their offices in either London, Brighton or Glasgow and home working, with one day in the office. 47,485 if based outside London / 49,142 if based in London The Company The charity is generally considered the UKs leading health and advice charity of its kind and widely considered the largest in Europe. A lively and dynamic place to work the charity is committed to personal and professional growth and development. Staff are encouraged to be innovative and creative in their work and given the opportunity to develop their area of responsibility. The Role Lead the Individual Giving acquisition programme across direct mail and digital channels. Manage the warm cash appeal programme through print and email and digital channels. Develop and manage digital fundraising campaigns. Line manage the Individual Giving Officer and the Senior Legacy Officer. The Candidate Ability to create and deliver operational plans for direct mail and digital giving Audience-focused approach, prioritising the preferences and motivations of supporters in fundraising efforts. Proven experience of developing Direct Marketing and digital fundraising strategies, annual operating plans and budgets. Experience of managing teams. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Dec 05, 2025
Full time
We are working with a highly collaborative and innovative heath charity to recruit this key position, they are looking for an individual with extensive experience of producing innovative and insight-led campaigns from conception to delivery and a passion for line managing a team whilst developing people. You will be responsible for driving donor acquisition and retention, with a particular focus on digital campaigns. This is a 4 month contract to start asap, the charity are interviewing on a rolling basis. This position will be a hybrid role based between their offices in either London, Brighton or Glasgow and home working, with one day in the office. 47,485 if based outside London / 49,142 if based in London The Company The charity is generally considered the UKs leading health and advice charity of its kind and widely considered the largest in Europe. A lively and dynamic place to work the charity is committed to personal and professional growth and development. Staff are encouraged to be innovative and creative in their work and given the opportunity to develop their area of responsibility. The Role Lead the Individual Giving acquisition programme across direct mail and digital channels. Manage the warm cash appeal programme through print and email and digital channels. Develop and manage digital fundraising campaigns. Line manage the Individual Giving Officer and the Senior Legacy Officer. The Candidate Ability to create and deliver operational plans for direct mail and digital giving Audience-focused approach, prioritising the preferences and motivations of supporters in fundraising efforts. Proven experience of developing Direct Marketing and digital fundraising strategies, annual operating plans and budgets. Experience of managing teams. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Supporter Development Manager We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager. Position: Supporter Development Manager Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month) Hours: 35 hours per week, 08.30-16.30, Monday-Friday Salary: £43,309 per annum Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027 Closing Date: Sunday 16 November 2025 About the Role As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation. Key responsibilities include: Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap. Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required. Managing the Supporter Development annual income and expenditure budgets. With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity. Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development. Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns. Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery. About You We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes. You will also have: Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals). Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling. A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience. Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets. Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals. Excellent communication and negotiation skills. As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Nov 01, 2025
Contractor
Supporter Development Manager We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager. Position: Supporter Development Manager Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month) Hours: 35 hours per week, 08.30-16.30, Monday-Friday Salary: £43,309 per annum Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027 Closing Date: Sunday 16 November 2025 About the Role As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation. Key responsibilities include: Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap. Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required. Managing the Supporter Development annual income and expenditure budgets. With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity. Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development. Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns. Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery. About You We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes. You will also have: Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals). Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling. A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience. Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets. Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals. Excellent communication and negotiation skills. As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include: Competitive pension. Life assurance Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
