Job Title: Digital Marketing Executive (Mid-Weight) Location: Hybrid - Watford, WD24 7RY Salary: Competitive Job Type: Full Time, Permanent. Core hours of work for our business are Monday to Friday 08:30-17:00 (40 hours) however this can be done on a Hybrid basis with up to 3 days in the office and 2 days from home. We're looking for a proactive and creative Digital Marketing Executive to join our fast growing business. Reporting to our Head of Marketing, you'll play a key role in driving our digital strategy - strengthening our online presence, supporting the ecommerce growth, and helping shape the next chapter of Vegetarian Express. This is an exciting time to join a business that's setting the standard in vegetarian food innovation. The right candidate will thrive in a fast-moving, hands-on environment, bring sharp attention to detail, and communicate with confidence. There's real scope to grow, make an impact, and influence how we connect with our customers online. What will be your main responsibilities? Drive omnichannel growth: Plan and execute digital campaigns across web, email, and social, ensuring consistent messaging that inspires action and strengthens brand engagement across all customer touchpoints. Turn data into action: Build data capture and management practices, analyse digital performance, and translate insights into meaningful commercial decisions. Lead by doing: Take ownership of email marketing production and provide proactive day-to-day support to the Head of Marketing making recommendations on ways to improve performance metrics further. Champion collaboration: Work closely with Sales, Innovation Chefs, and Customer Service to align messaging, share insights, and ensure customer feedback shapes our online communication. Manage and evolve email marketing: Oversee end-to-end delivery - from segmentation and scheduling to A/B testing, reporting, and continuous optimisation through Klaviyo. Own website merchandising and content: Make photography requests for assets, product uploads, and product descriptions - ensuring accuracy and visual appeal. Shape the site as an information hub that drives inspiration, supports customer confidence, and generates quality leads. Report on performance: Create and maintain clear reports in Google Analytics, social media channels, GA4, and Klaviyo to measure engagement and guide strategy. Manage SEO activity to increase organic visibility, optimise content performance, and drive measurable traffic growth. Bring our brand to life on our socials: Manage LinkedIn and Instagram channels - capturing live content at events to creating posts that tell a compelling, authentic stories for chefs and food professionals. Who are we? Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, we are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. What do you need? You don't need to be vegan or a foodie to join our team, but you do need a passion for digital marketing and at least 3-5 years' experience in a similar role . We're looking for someone who is commercially minded, proactive, and can confidently manage multiple projects in a fast-paced environment. Key skills and qualities: Comfortable working independently and taking ownership of projects Able to prioritise tasks, make decisions autonomously, and take initiative Excellent written and verbal communication High level of accuracy and attention to detail Ability to multitask, prioritise, and meet deadlines Strong judgment in identifying risks and opportunities Experience using Canva to create social media content Collaborative mindset with strong teamwork skills Essential experience: Hands-on experience with Klaviyo (or similar platforms), including segmentation, automation, and reporting Comfortable managing a website with a high volume of products Experience navigating, editing, and making changes to Shopify Experience in using Canva for editing and creating posts Confident presenting digital data and insights to teams Skilled at capturing compelling imagery to showcase brand experiences for social platforms. In return what do we offer? Competitive basic salary 25 days holiday plus public holidays Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) On-going training & development Staff discount on all products Pension Easy access to public transport and free parking We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Marketing Manager, Digital Marketing Manager, Marketing Analyst, Marketing Officer, Digital Marketing Officer, Online Marketing, Digital Marketing Executive may also be considered for this role.
Dec 09, 2025
Full time
Job Title: Digital Marketing Executive (Mid-Weight) Location: Hybrid - Watford, WD24 7RY Salary: Competitive Job Type: Full Time, Permanent. Core hours of work for our business are Monday to Friday 08:30-17:00 (40 hours) however this can be done on a Hybrid basis with up to 3 days in the office and 2 days from home. We're looking for a proactive and creative Digital Marketing Executive to join our fast growing business. Reporting to our Head of Marketing, you'll play a key role in driving our digital strategy - strengthening our online presence, supporting the ecommerce growth, and helping shape the next chapter of Vegetarian Express. This is an exciting time to join a business that's setting the standard in vegetarian food innovation. The right candidate will thrive in a fast-moving, hands-on environment, bring sharp attention to detail, and communicate with confidence. There's real scope to grow, make an impact, and influence how we connect with our customers online. What will be your main responsibilities? Drive omnichannel growth: Plan and execute digital campaigns across web, email, and social, ensuring consistent messaging that inspires action and strengthens brand engagement across all customer touchpoints. Turn data into action: Build data capture and management practices, analyse digital performance, and translate insights into meaningful commercial decisions. Lead by doing: Take ownership of email marketing production and provide proactive day-to-day support to the Head of Marketing making recommendations on ways to improve performance metrics further. Champion collaboration: Work closely with Sales, Innovation Chefs, and Customer Service to align messaging, share insights, and ensure customer feedback shapes our online communication. Manage and evolve email marketing: Oversee end-to-end delivery - from segmentation and scheduling to A/B testing, reporting, and continuous optimisation through Klaviyo. Own website merchandising and content: Make photography requests for assets, product uploads, and product descriptions - ensuring accuracy and visual appeal. Shape the site as an information hub that drives inspiration, supports customer confidence, and generates quality leads. Report on performance: Create and maintain clear reports in Google Analytics, social media channels, GA4, and Klaviyo to measure engagement and guide strategy. Manage SEO activity to increase organic visibility, optimise content performance, and drive measurable traffic growth. Bring our brand to life on our socials: Manage LinkedIn and Instagram channels - capturing live content at events to creating posts that tell a compelling, authentic stories for chefs and food professionals. Who are we? Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, we are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. What do you need? You don't need to be vegan or a foodie to join our team, but you do need a passion for digital marketing and at least 3-5 years' experience in a similar role . We're looking for someone who is commercially minded, proactive, and can confidently manage multiple projects in a fast-paced environment. Key skills and qualities: Comfortable working independently and taking ownership of projects Able to prioritise tasks, make decisions autonomously, and take initiative Excellent written and verbal communication High level of accuracy and attention to detail Ability to multitask, prioritise, and meet deadlines Strong judgment in identifying risks and opportunities Experience using Canva to create social media content Collaborative mindset with strong teamwork skills Essential experience: Hands-on experience with Klaviyo (or similar platforms), including segmentation, automation, and reporting Comfortable managing a website with a high volume of products Experience navigating, editing, and making changes to Shopify Experience in using Canva for editing and creating posts Confident presenting digital data and insights to teams Skilled at capturing compelling imagery to showcase brand experiences for social platforms. In return what do we offer? Competitive basic salary 25 days holiday plus public holidays Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) On-going training & development Staff discount on all products Pension Easy access to public transport and free parking We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Marketing Manager, Digital Marketing Manager, Marketing Analyst, Marketing Officer, Digital Marketing Officer, Online Marketing, Digital Marketing Executive may also be considered for this role.
Senior Digital Marketing Specialist About Wave Antiques Based in the heart of Hatton Garden, Wave Antiques is an independent, design led jeweller with five generations of expertise. We offer a thoughtfully curated collection of antique and fine jewellery, with a deep love for vintage design and distinctive pieces. We're breaking the mould for Hatton Garden jewellers, with a strong online and social media presence and a more diverse clientele. We have ambitious growth plans built on finding new routes to our customers, and this role will be critical to maintain and accelerate this growth. Role Overview We are seeking a Senior Digital Marketing Specialist to lead and execute Wave Antiques' brand and digital marketing strategy across multiple platforms. You will be responsible for building and strengthening the Wave Antiques brand, driving awareness, engagement, and sales growth through creative and data-driven marketing initiatives. The ideal candidate brings extensive experience in luxury, design, or lifestyle marketing, with a proven record of managing marketing budgets, leading small teams, and delivering impactful campaigns across platforms such as Instagram, TikTok, and other digital channels. This is both a leadership and a hands-on role. You will set the direction, manage budgets, and mentor a small team while remaining directly involved in campaign delivery and performance optimisation. As the company grows and achieves its ambitious goals, the role will evolve to include greater leadership responsibility and strategic oversight. A top candidate will combine creativity with commercial focus, developing initiatives that grow the brand, reach new audiences, and generate measurable impact on sales and customer engagement. Key Responsibilities Marketing Strategy and Leadership Build and strengthen the Wave Antiques brand, developing a clear, distinctive identity across all digital and customer touchpoints. Develop and execute digital marketing strategies that grow brand reach, engagement, and conversion across all platforms. Manage and allocate the marketing budget, ensuring strong return on investment and data-driven spending decisions. Design and refine key performance indicators to measure the value and effectiveness of campaigns. Lead, mentor, and upskill a small team working across marketing and administration, fostering professional growth and excellence. Collaborate closely with company leadership to align marketing goals with overall business growth objectives . Content Creation and Campaign Execution Create, plan, and deliver compelling digital campaigns including photography, video, and storytelling content that resonate with modern collectors and luxury audiences. Build and maintain a content calendar aligned with launches, seasons, and market trends across multiple social platforms. Plan and film short-form video such as Instagram Reels and TikTok, and produce assets for newsletters and the website. Conduct A/B testing and other experiments to refine creative direction and maximise engagement. Build targeted campaigns for repeat and high-value customers, increasing loyalty and retention. E-commerce and Product Marketing Ensure accurate, visually engaging, and SEO-optimised product listings that reflect Wave's tone and storytelling approach. Track product performance and recommend improvements to enhance engagement and conversion. Generate measurable impact on growth through compelling content, accurate product presentation, and thoughtful customer communication. Analytics and Optimisation Monitor and analyse marketing performance, including traffic, engagement, and conversion data. Continuously refine content, merchandising, and metadata to improve visibility and sales. Implement structured product data and follow SEO best practices to enhance search performance and discoverability. Customer and Team Collaboration Liaise with the stock and operations team to ensure new pieces are listed efficiently and accurately. Provide customer insights and site analytics to inform content and inventory decisions. Support client communications with professionalism, clarity, and warmth. Skills & Experience Essential Minimum 5 years of experience in digital marketing within the luxury, design, fashion, or lifestyle sectors Proven ability to develop and deliver brand and digital marketing strategies that drive awareness, engagement, and sales Experience managing marketing budgets, setting KPIs, and reporting on performance and return on investment Strong knowledge of social and digital platforms, including Instagram, TikTok, Meta, Google Ads, and emerging channels Demonstrated ability to lead and mentor a small team while remaining hands-on with creative and operational delivery Excellent understanding of SEO, analytics, and data-driven decision-making using tools such as Google Analytics and Meta Business Suite Skilled in content creation, copywriting, and digital storytelling that strengthen brand identity and audience connection Proficiency with Adobe Creative Suite, Canva, or equivalent design and content production tools Desirable Experience in e-commerce merchandising and optimisation on platforms such as Shopify or WooCommerce Familiarity with photography, video production, and short-form content creation for social media Understanding of luxury consumer behaviour and positioning within high-end or heritage brands Experience running A/B testing and optimisation campaigns to increase engagement and conversion Knowledge of structured data, paid advertising campaigns, and influencer or partnership marketing Interest in brand-building strategy and a long-term ambition to help grow Wave Antiques into a recognised leader in its market Personal Qualities Genuine, authentic and trustworthy Highly organised, detail oriented, and reliable. A strong creative eye and a passion for visual storytelling. Clear communicator (written and verbal) who is collaborative and considerate. Self motivated and adaptable; comfortable prioritising in a small team environment. Genuine enthusiasm for jewellery and design history, with a curiosity to keep learning. What We Offer A competitive, negotiated salary package with a base and commission structure, tailored to experience and contribution. The opportunity to work closely with rare and historically significant jewellery while shaping a modern, digital first brand. Opportunity to loan exquisite jewellery for up to 4 days of the year. Ongoing training in photography, gem identification, and the nuances of antique jewellery. A collaborative, supportive culture with scope to propose and lead initiatives that grow our online presence. Competitive salary with performance based incentives tied to content and e commerce outcomes. To Apply Click the 'Apply now' button below and include a copy of your current CV, along with a covering message If shortlisted, you will be invited to an interview with the directors to discuss your experience, approach, and ideas for growing the Wave Antiques brand.
Dec 08, 2025
Full time
Senior Digital Marketing Specialist About Wave Antiques Based in the heart of Hatton Garden, Wave Antiques is an independent, design led jeweller with five generations of expertise. We offer a thoughtfully curated collection of antique and fine jewellery, with a deep love for vintage design and distinctive pieces. We're breaking the mould for Hatton Garden jewellers, with a strong online and social media presence and a more diverse clientele. We have ambitious growth plans built on finding new routes to our customers, and this role will be critical to maintain and accelerate this growth. Role Overview We are seeking a Senior Digital Marketing Specialist to lead and execute Wave Antiques' brand and digital marketing strategy across multiple platforms. You will be responsible for building and strengthening the Wave Antiques brand, driving awareness, engagement, and sales growth through creative and data-driven marketing initiatives. The ideal candidate brings extensive experience in luxury, design, or lifestyle marketing, with a proven record of managing marketing budgets, leading small teams, and delivering impactful campaigns across platforms such as Instagram, TikTok, and other digital channels. This is both a leadership and a hands-on role. You will set the direction, manage budgets, and mentor a small team while remaining directly involved in campaign delivery and performance optimisation. As the company grows and achieves its ambitious goals, the role will evolve to include greater leadership responsibility and strategic oversight. A top candidate will combine creativity with commercial focus, developing initiatives that grow the brand, reach new audiences, and generate measurable impact on sales and customer engagement. Key Responsibilities Marketing Strategy and Leadership Build and strengthen the Wave Antiques brand, developing a clear, distinctive identity across all digital and customer touchpoints. Develop and execute digital marketing strategies that grow brand reach, engagement, and conversion across all platforms. Manage and allocate the marketing budget, ensuring strong return on investment and data-driven spending decisions. Design and refine key performance indicators to measure the value and effectiveness of campaigns. Lead, mentor, and upskill a small team working across marketing and administration, fostering professional growth and excellence. Collaborate closely with company leadership to align marketing goals with overall business growth objectives . Content Creation and Campaign Execution Create, plan, and deliver compelling digital campaigns including photography, video, and storytelling content that resonate with modern collectors and luxury audiences. Build and maintain a content calendar aligned with launches, seasons, and market trends across multiple social platforms. Plan and film short-form video such as Instagram Reels and TikTok, and produce assets for newsletters and the website. Conduct A/B testing and other experiments to refine creative direction and maximise engagement. Build targeted campaigns for repeat and high-value customers, increasing loyalty and retention. E-commerce and Product Marketing Ensure accurate, visually engaging, and SEO-optimised product listings that reflect Wave's tone and storytelling approach. Track product performance and recommend improvements to enhance engagement and conversion. Generate measurable impact on growth through compelling content, accurate product presentation, and thoughtful customer communication. Analytics and Optimisation Monitor and analyse marketing performance, including traffic, engagement, and conversion data. Continuously refine content, merchandising, and metadata to improve visibility and sales. Implement structured product data and follow SEO best practices to enhance search performance and discoverability. Customer and Team Collaboration Liaise with the stock and operations team to ensure new pieces are listed efficiently and accurately. Provide customer insights and site analytics to inform content and inventory decisions. Support client communications with professionalism, clarity, and warmth. Skills & Experience Essential Minimum 5 years of experience in digital marketing within the luxury, design, fashion, or lifestyle sectors Proven ability to develop and deliver brand and digital marketing strategies that drive awareness, engagement, and sales Experience managing marketing budgets, setting KPIs, and reporting on performance and return on investment Strong knowledge of social and digital platforms, including Instagram, TikTok, Meta, Google Ads, and emerging channels Demonstrated ability to lead and mentor a small team while remaining hands-on with creative and operational delivery Excellent understanding of SEO, analytics, and data-driven decision-making using tools such as Google Analytics and Meta Business Suite Skilled in content creation, copywriting, and digital storytelling that strengthen brand identity and audience connection Proficiency with Adobe Creative Suite, Canva, or equivalent design and content production tools Desirable Experience in e-commerce merchandising and optimisation on platforms such as Shopify or WooCommerce Familiarity with photography, video production, and short-form content creation for social media Understanding of luxury consumer behaviour and positioning within high-end or heritage brands Experience running A/B testing and optimisation campaigns to increase engagement and conversion Knowledge of structured data, paid advertising campaigns, and influencer or partnership marketing Interest in brand-building strategy and a long-term ambition to help grow Wave Antiques into a recognised leader in its market Personal Qualities Genuine, authentic and trustworthy Highly organised, detail oriented, and reliable. A strong creative eye and a passion for visual storytelling. Clear communicator (written and verbal) who is collaborative and considerate. Self motivated and adaptable; comfortable prioritising in a small team environment. Genuine enthusiasm for jewellery and design history, with a curiosity to keep learning. What We Offer A competitive, negotiated salary package with a base and commission structure, tailored to experience and contribution. The opportunity to work closely with rare and historically significant jewellery while shaping a modern, digital first brand. Opportunity to loan exquisite jewellery for up to 4 days of the year. Ongoing training in photography, gem identification, and the nuances of antique jewellery. A collaborative, supportive culture with scope to propose and lead initiatives that grow our online presence. Competitive salary with performance based incentives tied to content and e commerce outcomes. To Apply Click the 'Apply now' button below and include a copy of your current CV, along with a covering message If shortlisted, you will be invited to an interview with the directors to discuss your experience, approach, and ideas for growing the Wave Antiques brand.
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 06, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 05, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems You will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions and help us design the future. You will develop and grow by being exposed to new and complex challenges daily. What You'll Bring 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
A well-established and successful organisation based in North West London is looking for a strategic and commercially minded Head of Marketing to join the team. As Head of Marketing, you will lead a high-performing marketing team and take ownership of marketing strategy, planning and leadership developing comprehensive multi-channel strategies that align with company objectives and position their brands effectively across the UK and EU markets. This role would suit an experienced marketing generalist with strong product, ecommerce, or B2B and B2C marketing agency experience, who enjoys combining strategic thinking with hands-on delivery. As the Head of Marketing your role will encompass the full marketing mix including strategic planning, market research and analysis, brand marketing, communications, digital and media marketing, e-commerce activity and PR. The ideal candidate will have proven experience in a senior marketing leadership role and a track record of building and executing marketing strategies across B2B and B2C environments. You will have experience developing high-performing marketing teams within a growing business and will hold a relevant marketing degree-level qualification, ideally supported by a professional accreditation. The salary on offer is £90,000 - £100,000 per annum, dependent on experience. Other job titles relevant to this role would include: Senior Marketing Manager, Marketing Director, CMO or Chief Marketing Officer, VP of Marketing, Director of Marketing & Communications >
Dec 05, 2025
Full time
A well-established and successful organisation based in North West London is looking for a strategic and commercially minded Head of Marketing to join the team. As Head of Marketing, you will lead a high-performing marketing team and take ownership of marketing strategy, planning and leadership developing comprehensive multi-channel strategies that align with company objectives and position their brands effectively across the UK and EU markets. This role would suit an experienced marketing generalist with strong product, ecommerce, or B2B and B2C marketing agency experience, who enjoys combining strategic thinking with hands-on delivery. As the Head of Marketing your role will encompass the full marketing mix including strategic planning, market research and analysis, brand marketing, communications, digital and media marketing, e-commerce activity and PR. The ideal candidate will have proven experience in a senior marketing leadership role and a track record of building and executing marketing strategies across B2B and B2C environments. You will have experience developing high-performing marketing teams within a growing business and will hold a relevant marketing degree-level qualification, ideally supported by a professional accreditation. The salary on offer is £90,000 - £100,000 per annum, dependent on experience. Other job titles relevant to this role would include: Senior Marketing Manager, Marketing Director, CMO or Chief Marketing Officer, VP of Marketing, Director of Marketing & Communications >
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 05, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
