HSBC
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. We are currently seeking an experienced professional to join our team in the role of Product Solutions Associate Director, Client Connectivity within Global Payments Solutions. The base location for this role is London. The Client Solutions function within Global Client Connectivity Product Team plays a critical role in bridging the gap between sales and product delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex solutions or newly commercialised product capabilities. The Product Solutions role within Client Solutions team will have both business and technical acumen, with a curiosity for new technology, ecommerce and connected banking with exceptional client facing skills. Responsibilities Partner with Sales to provide complex and bespoke product and connectivity solutions to Corporate and Institutional clients, oversee Request for Proposal (RFP) responses; participate in client pitches and workshops, contribute to the development of sales training and collateral and enhance client facing collateral, pitch books, and marketing to enhance external brand. Ensure seamless pre-sales and post-sales transition for clients, with oversight of complex implementations to ensure success. Become a trusted product expert for top-tier clients, providing thought leadership and technical guidance. Partner with Chief Product officers, share client feedback to help develop best-in-class products & solutions for clients, take part in internal Client Connectivity design forums and prioritisation governance to ensure roadmap and solution design meets current and evolving client needs. Continuously look for innovative ways to add value to the client and promote HSBC's world class Client Connectivity experience. Keep on top of industry trends, emerging technologies (AI, cloud, blockchain), competitor offerings, fintech and partnership opportunities, payment regulations and client needs, and bring forward ideas to product teams. Qualifications Strong expertise leading and developing products and solutions across multiple teams and a cluster of products. Extensive payments, receivables, liquidity and client connectivity knowledge and expertise to be able to provide solutions to clients with the most complex needs. Proven, progressive Digital Channel and Global Payments experience or equivalent with strong knowledge of client connectivity, local market trends and competitor positions and new technology. Excellent and proven client facing skills and ability to structure and handle complex solutions for business problems to meet clients' needs. Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills. Experience of commercialisation and business readiness of new products. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. We are currently seeking an experienced professional to join our team in the role of Product Solutions Associate Director, Client Connectivity within Global Payments Solutions. The base location for this role is London. The Client Solutions function within Global Client Connectivity Product Team plays a critical role in bridging the gap between sales and product delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex solutions or newly commercialised product capabilities. The Product Solutions role within Client Solutions team will have both business and technical acumen, with a curiosity for new technology, ecommerce and connected banking with exceptional client facing skills. Responsibilities Partner with Sales to provide complex and bespoke product and connectivity solutions to Corporate and Institutional clients, oversee Request for Proposal (RFP) responses; participate in client pitches and workshops, contribute to the development of sales training and collateral and enhance client facing collateral, pitch books, and marketing to enhance external brand. Ensure seamless pre-sales and post-sales transition for clients, with oversight of complex implementations to ensure success. Become a trusted product expert for top-tier clients, providing thought leadership and technical guidance. Partner with Chief Product officers, share client feedback to help develop best-in-class products & solutions for clients, take part in internal Client Connectivity design forums and prioritisation governance to ensure roadmap and solution design meets current and evolving client needs. Continuously look for innovative ways to add value to the client and promote HSBC's world class Client Connectivity experience. Keep on top of industry trends, emerging technologies (AI, cloud, blockchain), competitor offerings, fintech and partnership opportunities, payment regulations and client needs, and bring forward ideas to product teams. Qualifications Strong expertise leading and developing products and solutions across multiple teams and a cluster of products. Extensive payments, receivables, liquidity and client connectivity knowledge and expertise to be able to provide solutions to clients with the most complex needs. Proven, progressive Digital Channel and Global Payments experience or equivalent with strong knowledge of client connectivity, local market trends and competitor positions and new technology. Excellent and proven client facing skills and ability to structure and handle complex solutions for business problems to meet clients' needs. Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills. Experience of commercialisation and business readiness of new products. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Trades Workforce Solutions
Senior Product Manager TrafficGuard.ai About TrafficGuard.ai TrafficGuard.ai is a leading ad fraud prevention and marketing intelligence platform that helps businesses protect their digital advertising investments. We specialize in detecting and preventing invalid traffic across Google PPC, Performance Max (PMAX), and Affiliate Marketing channels, ensuring our clients maximize ROI and campaign performance. Position Overview We are seeking an exceptional Senior Product Manager to join our growing product team. This role reports directly to the Chief Product Officer and includes management of a Product Owner. The ideal candidate is a strong communicator who deeply understands the AdTech industry and can effectively articulate product vision and strategy to diverse stakeholders. This is a pivotal role that will drive our strategic evolution from fraud detection and prevention into optimization and performance enhancement solutions. You will expand our product offerings across multiple verticals, including e-commerce, retail, travel, gaming, and financial services, ensuring our Google PPC, PMAX, and Affiliate Marketing solutions deliver measurable performance improvements for our clients. This position requires someone who can take complete ownership of product planning, from MVP definition through launch execution, while maintaining tight alignment with our sales process. You will bridge technical and business perspectives, translating market needs into compelling product features that drive meaningful customer impact and revenue growth. Reporting Structure Reports to: Chief Product Officer Direct Report: Product Owner Key Responsibilities Product Strategy & Evolution: Lead the strategic transition from fraud detection/prevention to optimization and performance enhancement solutions across Google PPC, PMAX, and Affiliate Marketing, expanding into multiple verticals including e-commerce, retail, travel, gaming, and financial services MVP Planning & Execution: Take complete ownership of MVP definition, planning, and launch execution. Identify core features, define success metrics, and create phased rollout strategies that balance speed-to-market with quality Sales Process Alignment: Maintain tight alignment with the sales team, providing product expertise during customer conversations, developing compelling demo narratives, and ensuring the product roadmap reflects market demands and revenue opportunities Feature Launch Excellence: Lead end-to-end product feature launches, articulating clear value propositions and go-to-market strategies that demonstrate measurable customer impact and business value Stakeholder Communication: Present product roadmaps, feature specifications, and success metrics to executive leadership, engineering teams, sales, and customers with clarity and confidence Market Intelligence: Maintain a deep understanding of the AdTech ecosystem, competitive landscape, and emerging trends in ad fraud prevention, optimization technologies, Google advertising platforms, and affiliate networks across multiple industry verticals Team Leadership: Mentor and manage Product Owner, fostering professional growth and ensuring effective product delivery processes Customer Discovery: Conduct customer interviews, analyze usage data, and synthesize insights to identify unmet needs and validate product hypotheses across different vertical markets Cross-functional Collaboration: Work closely with Engineering, Sales, Marketing, and Customer Success teams to ensure seamless product development and successful market adoption Success Metrics: Define, track, and communicate KPIs for product performance, feature adoption, and customer satisfaction Required Qualifications 5+ years of product management experience AND 5+ years of AdTech industry experience (experience can be concurrent) Proven track record of successfully planning and launching MVPs that have achieved product-market fit and measurable business impact Demonstrated ability to take complete ownership of product planning and maintain alignment with sales processes throughout the product lifecycle Proven success launching B2B SaaS products Exceptional communication skills with demonstrated ability to present complex technical concepts to both technical and non-technical audiences Deep understanding of the digital advertising ecosystem, including programmatic advertising, attribution models, and optimization strategies Experience managing direct reports and fostering high-performing product teams Strong analytical skills with the ability to synthesize data from multiple sources into actionable insights Data-driven decision-making approach with comfort using analytics platforms and product intelligence tools Technical Knowledge & Skills Google Advertising Platforms: Expert-level knowledge of Google Ads, Google PPC campaigns, and Performance Max (PMAX) campaign structures, optimization strategies, and reporting capabilities Affiliate Marketing: Strong understanding of affiliate marketing ecosystems, tracking mechanisms, commission structures, Affiliate Management Platforms, and fraud prevention challenges Adtech KPIs & Metrics: Deep expertise working with critical advertising metrics including ROAS (Return on Ad Spend), CPC (Cost Per Click), CAC (Customer Acquisition Cost), CPA (Cost Per Acquisition), CTR (Click-Through Rate), CVR (Conversion Rate), LTV (Lifetime Value), CPM (Cost Per Mille), Quality Score, and Impression Share. Must be able to analyze, interpret, and infer how our platform is influencing those metrics for our customers Product Analytics Tools: Required experience with Google Ads reporting. Bonus points for proficiency with Looker for data visualization and business intelligence. Also, for Fullstory for user behavior analysis Ad Fraud & Invalid Traffic: Familiarity with click fraud, bot traffic, conversion fraud, and industry standards for traffic quality API & Integrations: Understanding of REST APIs, webhooks, and common integration patterns for advertising platforms Agile Methodologies: Experience with Scrum, Kanban, or other agile frameworks; familiarity with Jira, Confluence, or similar tools What Makes You Stand Out Experience building optimization and performance enhancement products that measurably improve advertising efficiency and ROI Track record of successfully expanding product offerings across multiple verticals (e-commerce, retail, travel, gaming, financial services) Experience building AI/ML-powered products or working with fraud detection and optimization algorithms Published articles or industry contributions in AdTech and performance marketing Experience working with enterprise clients and navigating complex B2B sales cycles Prior experience at a high-growth SaaS startup or scale-up in the AdTech or Martech space Proficiency with Looker for data visualization and analytics Certifications in Google Ads, or related areas What We Offer Competitive salary and equity package Opportunity to shape product strategy at a rapidly growing AdTech company Direct reporting relationship with the Chief Product Officer Leadership opportunity with direct report and growing team Flexible work arrangements with remote options Collaborative, innovative culture with brilliant, passionate colleagues TrafficGuard.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Product Manager TrafficGuard.ai About TrafficGuard.ai TrafficGuard.ai is a leading ad fraud prevention and marketing intelligence platform that helps businesses protect their digital advertising investments. We specialize in detecting and preventing invalid traffic across Google PPC, Performance Max (PMAX), and Affiliate Marketing channels, ensuring our clients maximize ROI and campaign performance. Position Overview We are seeking an exceptional Senior Product Manager to join our growing product team. This role reports directly to the Chief Product Officer and includes management of a Product Owner. The ideal candidate is a strong communicator who deeply understands the AdTech industry and can effectively articulate product vision and strategy to diverse stakeholders. This is a pivotal role that will drive our strategic evolution from fraud detection and prevention into optimization and performance enhancement solutions. You will expand our product offerings across multiple verticals, including e-commerce, retail, travel, gaming, and financial services, ensuring our Google PPC, PMAX, and Affiliate Marketing solutions deliver measurable performance improvements for our clients. This position requires someone who can take complete ownership of product planning, from MVP definition through launch execution, while maintaining tight alignment with our sales process. You will bridge technical and business perspectives, translating market needs into compelling product features that drive meaningful customer impact and revenue growth. Reporting Structure Reports to: Chief Product Officer Direct Report: Product Owner Key Responsibilities Product Strategy & Evolution: Lead the strategic transition from fraud detection/prevention to optimization and performance enhancement solutions across Google PPC, PMAX, and Affiliate Marketing, expanding into multiple verticals including e-commerce, retail, travel, gaming, and financial services MVP Planning & Execution: Take complete ownership of MVP definition, planning, and launch execution. Identify core features, define success metrics, and create phased rollout strategies that balance speed-to-market with quality Sales Process Alignment: Maintain tight alignment with the sales team, providing product expertise during customer conversations, developing compelling demo narratives, and ensuring the product roadmap reflects market demands and revenue opportunities Feature Launch Excellence: Lead end-to-end product feature launches, articulating clear value propositions and go-to-market strategies that demonstrate measurable customer impact and business value Stakeholder Communication: Present product roadmaps, feature specifications, and success metrics to executive leadership, engineering teams, sales, and customers with clarity and confidence Market Intelligence: Maintain a deep understanding of the AdTech ecosystem, competitive landscape, and emerging trends in ad fraud prevention, optimization technologies, Google advertising platforms, and affiliate networks across multiple industry verticals Team Leadership: Mentor and manage Product Owner, fostering professional growth and ensuring effective product delivery processes Customer Discovery: Conduct customer interviews, analyze usage data, and synthesize insights to identify unmet needs and validate product hypotheses across different vertical markets Cross-functional Collaboration: Work closely with Engineering, Sales, Marketing, and Customer Success teams to ensure seamless product development and successful market adoption Success Metrics: Define, track, and communicate KPIs for product performance, feature adoption, and customer satisfaction Required Qualifications 5+ years of product management experience AND 5+ years of AdTech industry experience (experience can be concurrent) Proven track record of successfully planning and launching MVPs that have achieved product-market fit and measurable business impact Demonstrated ability to take complete ownership of product planning and maintain alignment with sales processes throughout the product lifecycle Proven success launching B2B SaaS products Exceptional communication skills with demonstrated ability to present complex technical concepts to both technical and non-technical audiences Deep understanding of the digital advertising ecosystem, including programmatic advertising, attribution models, and optimization strategies Experience managing direct reports and fostering high-performing product teams Strong analytical skills with the ability to synthesize data from multiple sources into actionable insights Data-driven decision-making approach with comfort using analytics platforms and product intelligence tools Technical Knowledge & Skills Google Advertising Platforms: Expert-level knowledge of Google Ads, Google PPC campaigns, and Performance Max (PMAX) campaign structures, optimization strategies, and reporting capabilities Affiliate Marketing: Strong understanding of affiliate marketing ecosystems, tracking mechanisms, commission structures, Affiliate Management Platforms, and fraud prevention challenges Adtech KPIs & Metrics: Deep expertise working with critical advertising metrics including ROAS (Return on Ad Spend), CPC (Cost Per Click), CAC (Customer Acquisition Cost), CPA (Cost Per Acquisition), CTR (Click-Through Rate), CVR (Conversion Rate), LTV (Lifetime Value), CPM (Cost Per Mille), Quality Score, and Impression Share. Must be able to analyze, interpret, and infer how our platform is influencing those metrics for our customers Product Analytics Tools: Required experience with Google Ads reporting. Bonus points for proficiency with Looker for data visualization and business intelligence. Also, for Fullstory for user behavior analysis Ad Fraud & Invalid Traffic: Familiarity with click fraud, bot traffic, conversion fraud, and industry standards for traffic quality API & Integrations: Understanding of REST APIs, webhooks, and common integration patterns for advertising platforms Agile Methodologies: Experience with Scrum, Kanban, or other agile frameworks; familiarity with Jira, Confluence, or similar tools What Makes You Stand Out Experience building optimization and performance enhancement products that measurably improve advertising efficiency and ROI Track record of successfully expanding product offerings across multiple verticals (e-commerce, retail, travel, gaming, financial services) Experience building AI/ML-powered products or working with fraud detection and optimization algorithms Published articles or industry contributions in AdTech and performance marketing Experience working with enterprise clients and navigating complex B2B sales cycles Prior experience at a high-growth SaaS startup or scale-up in the AdTech or Martech space Proficiency with Looker for data visualization and analytics Certifications in Google Ads, or related areas What We Offer Competitive salary and equity package Opportunity to shape product strategy at a rapidly growing AdTech company Direct reporting relationship with the Chief Product Officer Leadership opportunity with direct report and growing team Flexible work arrangements with remote options Collaborative, innovative culture with brilliant, passionate colleagues TrafficGuard.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Charlotte Tilbury
City, London
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a Global Affiliate & Partnership Specialist, to supercharge our Magic Beauty Stars ambassador programme and support business/channel growth via Affiliate commercial Influencers + Influencer partners. The Global Affiliate & Partnership Specialist will pursue opportunities to drive Traffic, Revenue against ROAS and CPO goals to Charlotte Considering new customer growth, increasing value of our existing customer base, whilst balancing profitability alongside brand equity objectives. As a Affiliate and Partnerships Specialist you will MAGIC BEAUTY STARS Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars - crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget Owning the 'always on' of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms Drive ambassador recruitment growth 2X Drive ambassador Revenue growth 3X Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap Review and approve Magic Beauty Stars content on a weekly basis Complete Magic Beauty Stars commission reporting on a monthly basis Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors AFFILIATE COMMERCIAL INFLUENCERS Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR Oversee and manage partner deliverables ahead of 'go live' activity, always considering industry and ASA compliance guidelines Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign AOB Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports Provide regular, actionable recommendations to ensure maximum Revenue and Traffic Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to Charlotte across global regions Support with budget management on a weekly, monthly, and quarterly basis. Report and present to Senior colleagues on campaign performance, as well as pitching new ideas. Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content. Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars Creating briefs for influencers for different, seasonal campaigns. Ad hoc responsibilities such as creating contracts, raising POs, and invoicing Who you will work with The Digital team are a team of 54 under the Chief Digital Officer remit (a team of 130+). The Global Affiliate & Partnership Specialist will lead management of our Influencer partners and Magic Makeup Stars stakeholders, whilst working closely with the other channel leads which includes Performance Marketing, Onsite Content / CRM, Trade / Loyalty and eCommerce Marketing. This person will also work very closely with our Tech, Global Marketing, PR & Advocacy, Brand Marketing and Pro Teams About you Key Selection Criteria 2/3+ year Affiliate Influencer & Ambassador experience including the management of large-scale commercial partnerships. Hands on experience with Affiliate Networks (Partnerize, AWIN, RAKUTEN, CJ, Partnerize, LTK RewardStyle, Metapic, ShopMy) Strong relationship management of vendors, including agency account teams and partner representatives Brilliant communicator, a storyteller who can share the vision of a new way of working for Charlotte Digital native. Constantly looking for new opportunities Self-starter, super organised and delivery focused Commercially strong; looks to get the most out of every £ spent Consumer focused. Thinks globally and translates locally. International experience in brand / product development strongly preferred, ideally within beauty/ luxury Data and intuition driven. Strategic thinker and proven fast paced results driver Results driven, unlocks limitless opportunities and responsibly forecasts Enjoys and must be able to work in a fast-paced environment Thinks art and commerce, digital and omnichannel Culture Fit - Will be smart, confident, succinct, ambitious, high energy, self-starting, Intellectually agile, results-oriented, transparent, collaborative, curious and hands-on. Will embody Charlotte Tilbury's culture, and be passionate about helping it achieve its goals Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a Global Affiliate & Partnership Specialist, to supercharge our Magic Beauty Stars ambassador programme and support business/channel growth via Affiliate commercial Influencers + Influencer partners. The Global Affiliate & Partnership Specialist will pursue opportunities to drive Traffic, Revenue against ROAS and CPO goals to Charlotte Considering new customer growth, increasing value of our existing customer base, whilst balancing profitability alongside brand equity objectives. As a Affiliate and Partnerships Specialist you will MAGIC BEAUTY STARS Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars - crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget Owning the 'always on' of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms Drive ambassador recruitment growth 2X Drive ambassador Revenue growth 3X Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap Review and approve Magic Beauty Stars content on a weekly basis Complete Magic Beauty Stars commission reporting on a monthly basis Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors AFFILIATE COMMERCIAL INFLUENCERS Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR Oversee and manage partner deliverables ahead of 'go live' activity, always considering industry and ASA compliance guidelines Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign AOB Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports Provide regular, actionable recommendations to ensure maximum Revenue and Traffic Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to Charlotte across global regions Support with budget management on a weekly, monthly, and quarterly basis. Report and present to Senior colleagues on campaign performance, as well as pitching new ideas. Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content. Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars Creating briefs for influencers for different, seasonal campaigns. Ad hoc responsibilities such as creating contracts, raising POs, and invoicing Who you will work with The Digital team are a team of 54 under the Chief Digital Officer remit (a team of 130+). The Global Affiliate & Partnership Specialist will lead management of our Influencer partners and Magic Makeup Stars stakeholders, whilst working closely with the other channel leads which includes Performance Marketing, Onsite Content / CRM, Trade / Loyalty and eCommerce Marketing. This person will also work very closely with our Tech, Global Marketing, PR & Advocacy, Brand Marketing and Pro Teams About you Key Selection Criteria 2/3+ year Affiliate Influencer & Ambassador experience including the management of large-scale commercial partnerships. Hands on experience with Affiliate Networks (Partnerize, AWIN, RAKUTEN, CJ, Partnerize, LTK RewardStyle, Metapic, ShopMy) Strong relationship management of vendors, including agency account teams and partner representatives Brilliant communicator, a storyteller who can share the vision of a new way of working for Charlotte Digital native. Constantly looking for new opportunities Self-starter, super organised and delivery focused Commercially strong; looks to get the most out of every £ spent Consumer focused. Thinks globally and translates locally. International experience in brand / product development strongly preferred, ideally within beauty/ luxury Data and intuition driven. Strategic thinker and proven fast paced results driver Results driven, unlocks limitless opportunities and responsibly forecasts Enjoys and must be able to work in a fast-paced environment Thinks art and commerce, digital and omnichannel Culture Fit - Will be smart, confident, succinct, ambitious, high energy, self-starting, Intellectually agile, results-oriented, transparent, collaborative, curious and hands-on. Will embody Charlotte Tilbury's culture, and be passionate about helping it achieve its goals Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
