10 jobs found

We are looking for a proactive Marketing Officer to support the promotion Firstsite and our activities, including our exhibitions, screenings, family activities, events, and our shop, café, and venue hire offerings. You'll create engaging digital and print content, execute email and social campaigns, track and analyse campaign performance, and support the delivery of marketing initiatives across our vibrant venue and online platforms. This is a fantastic opportunity to expand your skills in a fast-paced, creative environment, working across a wide range of arts, culture, and commercial projects. The Marketing Officer will report to the Marketing Manager and collaborate closely with teams across Firstsite to deliver cohesive, high-impact marketing in line with agreed strategies and audience plans.

Help create a world free of MSA. The Multiple System Atrophy Trust is the UK's leading charity supporting people affected by multiple system atrophy (MSA), a rare neurological disease with no known cause or cure. At the Multiple System Atrophy Trust, our ambition is clear: a world free of MSA. Until the cause and cure are found, we are here for everyone affected by multiple system atrophy, offering expert support, trusted information and a strong, compassionate community so that no one has to face this rare neurological disease alone. Why our work matters MSA is a progressive neurological disorder that can affect movement, balance and vital autonomic functions, including bladder and blood pressure control. There is currently no known cause or cure, but the right specialist support, practical guidance and human connection can transform how people experience life with MSA. Support, connection and hope Across the UK and Ireland, our telephone and email support line, eight specialist MSA nurses and two social welfare specialists provide expert help when it matters most. Our regional and online support groups, introductory webinars, research updates, coffee mornings and carers' groups create connection, share knowledge and reduce isolation. At the same time, we fund research to uncover the cause of MSA and move us closer to a cure. You will join a supportive, collaborative and values-led charity where ideas are welcomed, relationships matter and every contribution helps improve lives. Could you unite communities, create unforgettable fundraising experiences and turn people's passion into lasting impact for everyone affected by MSA? The Trust has seven core values; we aspire to be: Led by those we serve : we strive to put those we serve at the heart of everything we do Collaborative : we will work collaboratively when this is in the best interests of those we serve and the Trust Supportive : we exist to support people affected by MSA throughout their journey; we are on their side, and we want them to know and feel this Open : we want to be open and welcoming to everyone affected by MSA who contacts us Respectful : our ethos is to critique not to criticise Committed : everyone who is involved with the Trust should be committed to doing what they can, in whatever capacity, to improve the lives of people affected by MSA Informative : we want to inform and be honest and transparent about what we say and what we do. Position: Senior Events and Community Fundraising Officer Reports to: Director of Operations and Research Location: Hybrid with a minimum of 3 days/week in our London (N1) office and 2 days from home Hours: 35 hours per week (full-time), core hours of 9am - 5pm Salary: Salary: circa £35,000 About the Role As our Senior Events and Community Fundraising Officer , you will be at the heart of that ambition. You will lead inspiring events, enable supporters to bring their fundraising ideas to life and build lasting community partnerships. By growing income, participation and awareness, you will help sustain vital services today while bringing us closer to a future free of MSA. What you'll be working on: Inspiring people to take part, and stay involved, across our challenge events and community fundraising activities, with thoughtful stewardship at every stage. Creating standout awareness and fundraising campaigns that deepen understanding of MSA, spark action and grow the Trust's reach. Bringing our fundraising story to life across social media and digital channels to engage new audiences and strengthen supporter connections. Building trusted, lasting relationships with supporters, volunteers and community partners, and helping their ideas and enthusiasm flourish. Shaping the next chapter of Sarah's Wood as a distinctive place for community, remembrance and meaningful engagement. Helping turn the Trust's communications and fundraising ambitions into coordinated, high-impact activity. Supporting and developing the Fundraising Officer through encouraging supervision that builds confidence, skills and potential. This job is for you if You enjoy building meaningful relationships and can engage, motivate and inspire supporters, volunteers and community partners. You have experience delivering community fundraising, events fundraising, supporter engagement, or similar relationship-based activities. You are confident creating engaging digital content and using social media and online platforms to connect with audiences. You are organised, proactive and able to manage multiple projects, priorities and deadlines successfully. You are motivated by achieving targets and can use insight and feedback to improve performance and engagement. You are passionate about making a difference and want to improve the lives of people affected by MSA. You are warm, approachable and empathetic, and can provide an excellent experience for everyone who engages with the charity. You are self-motivated, solutions-focused and adaptable, with a positive attitude and willingness to get involved wherever needed. It's a bonus to us if You have experience in the charity sector, particularly within health, disability or rare disease organisations. You have experience supervising staff or volunteers. You have used a CRM database such as Raiser's Edge. You have delivered awareness campaigns or community engagement programmes. Our benefits and flexible working At MSA Trust, we recognise that our people are our greatest asset. We are committed to creating a supportive, flexible and rewarding working environment where colleagues can thrive both professionally and personally. Flexible and hybrid working: We take a flexible approach to how and where work is delivered, with hybrid working arrangements and opportunities to work remotely. We also offer limited opportunities to work from abroad where operationally appropriate. Annual leave: We offer 33 days of annual leave, including bank holidays, plus an additional day's leave to celebrate your birthday. Annual leave entitlement also increases with length of service. Pension scheme: We provide a 6% employer pension contribution and access to salary sacrifice schemes to help you plan for the future. Life assurance: Eligible employees are covered by our Death in Service benefit, providing a payment of three times annual salary. Long-service recognition: We value commitment and dedication, offering additional benefits including long-service sabbatical opportunities. Eye care support: We offer free eye tests and a contribution towards the cost of glasses where required for work-related screen use. Volunteering and wellbeing: We support colleagues to give back through volunteering opportunities and provide paid time off to attend blood donation appointments. Team connection: We believe strong teams achieve great things. That's why we invest in an annual team away day, regular social activities and a staff social fund. Time off in lieu: We recognise that some roles occasionally require work outside normal hours and offer TOIL for approved additional time worked. Learning and development: We are committed to helping our people grow, providing opportunities for learning, professional development and career progression within a supportive charity environment. Our commitment to Equality, diversity and Inclusion We are committed to promoting equality, diversity and inclusion, and welcome applications from people of all backgrounds, particularly those from underrepresented groups, including minoritised communities and disabled people. At MSA Trust, we believe that diversity strengthens our organisation. By bringing together people with different perspectives, experiences and skills, we foster innovation, improve decision-making and enhance our ability to support the communities we serve. How to apply Please review your eligibility against the Senior Events and Community Fundraising Officer job description PDF, then click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. Closing date: 25 October 2026. Please note, we're actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Summary We are seeking an exceptionally talented, commercially minded Chief Communications Officer who will bring insightful strategic leadership, impactful creativity and vision to TGF's city mission programme. Communications are crucial to the next stage of the charity's development. We need a standout candidate capable of helping to changeindividual lives, communities and entire cities by sharing the love of Jesus through our network of assisted charities and ministries. This workwill be based in a fast-paced location-development programme of mission hubs, beginning in our home city of Sheffield, with Chicago, USA, quickly to follow. International travel will therefore be required. Both locations are foundational to our main funder, Evolution. This is a senior appointment for someone with outstanding communications expertise gained at C-suite level as a Chief CommunicationsOfficer, or through Board-level leadership. The successful candidate will bring strong commercial communications experience, P&L responsibility, cross-functional collaboration and a clear desire to apply that expertise initially to Sheffield's Kingdom-focused mission. They will help the charity connect with individuals, communities, churches, key stakeholders-especially leaders in education-and supporters across Sheffield. Your faith will drive you to seek this role, and you will feel called to bring a wealth of experience while joining other seasoned professionals in our Senior Leadership Team. About the Role The post holder will lead the development and delivery of unique, commercially credible, Bible-centric communication strategies that support the charity's vision, strategy and objectives. They will be responsible for shaping and delivering communications for TGF, its partners and its beneficiaries through traditional interpersonal communication methods, digital channels, content creation, media relations and brand development. This will help strengthen the impact of the mission hubs and their ministries as they reach across the 550,000+ people of Sheffield. Supporting numerous local charities and ministries, and communicating across more than 100 communities, you will be expert at maximisingimpact as we deliver activities and events, and provide support and training to our providers. As this is a senior leadership role within a Christian charity, there is an occupational requirement for the post holder to have a Christian faith in line with the Evangelical Alliance Statement of Faith, and to be able to support and uphold the charity's Christian mission and values. Please get in touch for full job pack or to discuss the role.

Interim Media & Communications Officer Duration: 2 months initially Rate: Depending on experience (Umbrella, Inside IR35) Predominantly Remote (Potential for ad-hoc onsite attendance) We are supporting a local authority with the appointment of an experienced Media & Communications Officer on an initial two-month interim contract. The council is seeking a communications professional with a strong background in local government media relations. This role requires someone who has been directly responsible for managing relationships with journalists and handling media enquiries within a council environment. Key Requirements: Significant and recent media relations experience gained within a local authority Experience working within place-based council services, such as planning, housing, regeneration, economic development, environmental services, licensing or corporate communications Proven track record of handling press enquiries, drafting media statements and managing reputational issues in a politically sensitive environment Established experience building and maintaining relationships with local, regional and trade journalists while working for a council Ability to identify proactive media opportunities and secure positive coverage for council initiatives and services Experience advising senior officers and elected members on media handling and communications approaches Strong understanding of the political and reputational challenges facing local government Experience managing social media channels and creating engaging digital content Ability to develop and deliver communications campaigns across multiple channels Flexible approach to occasional onsite attendance for media activity, filming, interviews or key communications projects This is an excellent opportunity for a hands-on communications professional with a strong local government media background who can quickly integrate into a busy team and provide immediate support across press relations, stakeholder communications and corporate communications activity.

Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Hammersmith and Fulham Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday Please submit a 1 page cover letter (please write this in your own words not AI as this forms part of the initial assessment of your writing style) and a 2 page CV if you are interested in this role. The team do occasionally work from home, but as this role is engagement focused it is best suited to someone who is keen to work within the borough of Hammersmith & Fulham, and at our depots in the borough. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: In the Social Value Officer position you will work closely with the Local ECO Manager and ECO Officer to develop and deliver social value projects. This will include career workshops, work experience, apprenticeship and employment programmes to support local students, residents and vulnerable groups to find meaningful careers. You will also research and coordinate volunteer activities for residents, and support the delivery of our national community funds and local spend initiatives. We are looking for an energetic all rounder with exemplary people and communication skills, and proven expertise in measuring and reporting data. Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments. Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities. Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work. Identify contract good news stories and feed to the regional External Engagement team. Maintain a network across the UK ECO team to identify opportunities for innovation. and process improvement and lead on the implementation locally where relevant. Keep abreast of industry developments. What are we looking for? Essential: Experience in project development and management, contributing to and executing strategic plans to achieve social value objectives Excellent data management and reporting Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement and behaviour change activities Excellent written and verbal communication skills including presentation skills Budget management Desirable: Experience delivering and reporting on social value initiatives Experience of supporting vulnerable groups Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats A full clean UK driving licence What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Your new company Bristol based business Your new role Are you a creative communicator with a passion for storytelling, digital content and audience engagement?We're looking for a Communications Officer to join a well-respected national organisation. This is an exciting opportunity to help shape public engagement, create compelling content and support communications campaigns that connect with diverse audiences. The Role As Communications Officer, you'll play a key role in delivering engaging communications across multiple channels. Working closely with operational teams and stakeholders, you'll create content that promotes projects, events, community engagement initiatives and organisational priorities.You'll be responsible for: Creating compelling content for digital, print and social media channels Developing and delivering communications campaigns to support strategic objectives Writing press releases, news stories, blogs and stakeholder communications Managing and growing social media presence and audience engagement Supporting media relations and responding to communications enquiries Producing high-quality photography, video and multimedia content where required Monitoring campaign performance and providing insights and recommendations Building strong relationships with internal teams and external partners Ensuring brand consistency across all communications activity What you'll need to succeed Previous experience in communications, PR, marketing or public affairs Excellent written and verbal communication skills Strong content creation and storytelling abilities Experience managing social media platforms and digital campaigns Confidence working with a range of stakeholders and external partners Strong organisational skills and the ability to manage multiple projects Experience using analytics and reporting tools to measure engagement A proactive, creative and collaborative approach What you'll get in return Hybrid and flexible working arrangements Generous annual leave entitlement Competitive pension scheme Ongoing professional development opportunities The chance to work for a purpose-driven organisation making a positive impact on communities and the environment A supportive and collaborative team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Communications Officer Bring strong communication, content and organisational skills to a varied role creating internal and external communications, social media and digital content. Previous communications experience or a recent communications graduate will be considered. The organisation provides supported housing and living services for vulnerable adults with mental health conditions, creating a caring and people-focused environment where the work has real purpose. This is an opportunity to join a supportive organisation that is passionate about helping people achieve positive outcomes and live more independently. If you've also worked in the following roles, we'd also like to hear from you: Communications Coordinator, Communications Executive, Communications Executive, Content Executive, Content Coordinator, Social Media Executive, Digital Communications Officer SALARY: £30,000 to £33,000 per annum (depending on experience) LOCATION: Lewisham, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW This is an opportunity to shape engaging communications across multiple channels while supporting a consistent, professional brand. The Communications Officer will create written and visual content for internal and external audiences. Working collaboratively across the organisation, the Communications Officer will support newsletters, social media, campaigns and storytelling while helping coordinate key activities and projects. The Communications Officer will also maintain digital channels, including the website, SharePoint intranet and internal directories, with a strong focus on accuracy, tone of voice and stakeholder communication. DUTIES Your duties as the Communications Officer include: Content Creation and Communications: Research, draft and produce written and visual content for internal and external communications, including weekly news updates Social Media and Campaigns: Create engaging content for social media, marketing and recruitment campaigns, monitor channels and escalate non-compliant content where necessary Photography and Videography: Capture photography and video content in line with brand, consent and GDPR requirements Stories and Brand Consistency: Collate and share organisational and sector stories while maintaining the appropriate tone of voice and consistent brand standards Digital Channel Management: Maintain and update the website, SharePoint intranet and internal directory listings CANDIDATE REQUIREMENTS ESSENTIAL Previous communications experience or a recent communications graduate GCSEs (or equivalent) including English and Maths Excellent written and verbal communication skills, including telephone, face-to-face, written and electronic communication Strong organisation skills with the ability to manage multiple priorities, work independently and use initiative High attention to detail and accuracy, with a professional, adaptable and solutions-focused approach Experience using Microsoft Word, Excel, Outlook and similar system Experience producing written content for internal or external audiences and handling confidential or sensitive information appropriately Strong interpersonal skills with the ability to communicate effectively at all levels Knowledge of social media channels and how to create engaging content Photography and/or videography experience Self-motivated, proactive and willing to learn Right to work in the UK; sponsorship is not available DESIRABLE Experience working in a regulated or care-sector environment Understanding of the Supported Housing sector This role requires a DBS Check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P15192 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Lewisham, South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Working across the South London contracts of Croydon, Kingston, Merton and Sutton Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday Please submit a 1 page cover letter (please write this in your own words not AI as this forms part of the initial assessment of your writing style) and a 2 page CV if you are interested in this role. The team do occasionally work from home, but as this role is engagement focused it is best suited to someone who is based locally and keen to work within Croydon, Kingston, Merton and Sutton, and at our depots in the borough. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: In the Social Value Officer position you will work closely with the Local ECO Managers and ECO Officers to develop and deliver social value projects. This will include career workshops, work experience, apprenticeship and employment programmes to support local students, residents and vulnerable groups to find meaningful careers. You will also research and coordinate volunteer activities for residents, and support the delivery of our national community funds and local spend initiatives. We are looking for an energetic all rounder with exemplary people and communication skills, and proven expertise in measuring and reporting data. Manage and report on the social value function of the contracts and lead on the design and delivery of specific projects to achieve contractual commitments. Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities. Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work. Identify contract good news stories and feed to the regional External Engagement team. Maintain a network across the UK ECO team to identify opportunities for innovation. and process improvement and lead on the implementation locally where relevant. Keep abreast of industry developments. What are we looking for? Essential: Experience in project development and management, contributing to and executing strategic plans to achieve objectives Excellent data management and reporting Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement and behaviour change activities Excellent written and verbal communication skills including presentation skills Budget management Desirable: Experience delivering and reporting on social value initiatives using Thrive or TOMs framework Experience of supporting vulnerable groups Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats A full clean UK driving licence What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Are you a creative communicator ready to celebrate local government achievements? East Cambridgeshire District Council has an exciting Senior Communications Officer opportunity! Location: Ely, Cambridgeshire, CB7 4EE Salary: £34,811 to £39,481 per annum Job Type: Full time, 12 months fixed term contract Hours: Hybrid working, with attendance at council offices three days per week Closing Date: Sunday 25 October 2026 About Us: East Cambridgeshire District Council is a local government organisation serving residents across the region. We are committed to delivering high-quality, customer-focused services and have recently achieved silver accreditation from the Investors in the Environment scheme, ranking 43rd nationally on the council climate scorecard. We prioritise environmental sustainability and responsible operations while supporting our communities. Senior Communications Officer - The Role: You will work as part of a busy, collaborative communications team to deliver clear, consistent and engaging communications to residents, employees, councillors and stakeholders. Your primary focus will be promoting the council's achievements, demonstrating the positive impact of its services and showing how the council improves local people's lives. You will manage multiple projects, create compelling content and build positive relationships across council services and external partners. Senior Communications Officer - Key Responsibilities: - Produce clear, accurate and engaging content for websites, newsletters, social media, briefing notes and press releases - Develop and deliver communications and engagement plans that promote the council's priorities, services and achievements - Create case studies, success stories and community outcomes for use across media and digital channels - Manage and monitor social media channels, creating engaging content and responding to enquiries - Create and maintain website content that is accurate, accessible and user-focused - Support internal communications activities to keep employees informed about council priorities and organisational change - Build effective relationships with colleagues, partners and media to gather information and promote council achievements - Monitor media coverage and social media activity, identifying opportunities and reputational risks - Evaluate campaign effectiveness and report on performance metrics - Participate in the 24/7 communications on-call rota and work outside normal hours when necessary Senior Communications Officer - You: - Excellent communicator with strong written and verbal communication skills - Highly organised with the ability to manage competing priorities and deadlines - Experienced in developing and delivering communications campaigns and engagement activities - Skilled in creating engaging content across digital and traditional channels - Confident in managing corporate social media platforms and online communities - Passionate about storytelling and showcasing positive outcomes for residents and communities - Collaborative team player equally confident working independently and using your own initiative Benefits: - The opportunity to help communicate and celebrate the council's achievements and contribution to local communities as local government transitions to new unitary authorities - Potential to contribute to a major local government transformation programme - Flexible and hybrid working arrangements - Membership of the Local Government Pension Scheme - Generous annual leave entitlement - Learning and development opportunities - A supportive and experienced communications team Closing date for completed applications: Sunday 25 October 2026 The selection process will be: Wednesday 4 and Thursday 5 November 2026 To submit your CV for this exciting Senior Communications Officer opportunity, click Apply today!

Main Purpose of the job: Engagement Officer The Highways Engagement Officer will provide practical delivery support for a high-volume programme of priority highways projects requiring extensive community and stakeholder engagement. Working under the direction of the Consultation and Engagement Lead, the postholder will develop and maintain stakeholder maps, coordinate delivery of agreed engagement plans, manage engagement-related enquiries, organise and deliver in-person activity, track engagement assets and produce clear engagement reports across multiple schemes. The role will work closely with Highways project teams, Communications and Engagement colleagues, elected Members, residents, businesses, schools, community organisations and other stakeholders. The postholder will ensure engagement activity is timely, inclusive, accessible, well organised and accurately recorded, and that feedback is communicated to the relevant project teams to support scheme development and delivery. Personal responsibilities and duties are: Engagement Officer Stakeholder mapping and planning Engagement Officer Develop and maintain stakeholder maps and contact records for each assigned highways scheme. Identify residents, businesses, schools, community organisations, transport users, elected Members, internal services and other groups likely to be affected by or interested in each scheme. Work with project officers and relevant colleagues to identify gaps, overlaps and priority audiences. Support the development and maintenance of proportionate stakeholder engagement plans, schedules and activity trackers for each scheme. Keep records accurate, current and appropriately managed in line with data protection requirements. Delivery of engagement plans Engagement Officer Coordinate and deliver agreed stakeholder engagement activity across a portfolio of priority highways schemes. Organise activities in line with scheme milestones, agreed engagement plans and project deadlines. Liaise with Highways officers and Communications and Engagement colleagues to ensure information provided to stakeholders is accurate, consistent, accessible and timely. Monitor progress against engagement plans, identify delivery risks or delays and escalate these promptly to the Consultation and Engagement Lead. Provide practical support to other highways engagement projects as priorities and workloads require. Engagement assets and logistics Maintain a programme-wide tracker of engagement asset requirements across all assigned projects. Coordinate the production and distribution of letters, leaflets, posters, display boards, surveys, translated or accessible materials and digital content. Liaise with designers, printers, communications colleagues, suppliers and project officers to ensure materials are accurate, approved and available when required. Monitor stock, distribution, deadlines and costs, and highlight any risks to delivery. Support value for money when arranging engagement materials, venues and related services. Other duties Engagement Officer Manage a varied and changing workload across multiple schemes, balancing deadlines and responding flexibly to programme priorities. Attend engagement activities outside normal office hours where required. Internal contacts: Highways and Transport officers, Communications and Engagement colleagues, Customer Services, Business Engagement, equalities and data colleagues, other Council services, senior officers and ward Members. External contacts: Residents, businesses, schools, community and voluntary organisations, transport users, accessibility groups, emergency services, contractors, suppliers and other stakeholders affected by or interested in highways schemes. To carry out the duties of the post with due regard to the Council?s relevant codes and procedures. Knowledge Sound understanding of stakeholder and community engagement principles, including stakeholder identification, mapping, planning, delivery and evaluation. Understanding of the importance of clear, accurate and timely communication during public-facing projects. Awareness of equality, accessibility, data protection and confidentiality requirements relevant to public engagement. Awareness of the role of local authorities and the politically sensitive environment in which highways projects may be delivered. General awareness of highways, transport, public realm or infrastructure projects is desirable; detailed technical highways expertise is not essential. Able to understand technical or project information and explain it clearly in plain English. Able to work independently within agreed plans while seeking guidance and escalating issues appropriately. Able to adapt quickly as project priorities, deadlines and engagement needs change. Skills Strong organisational and planning skills, with the ability to coordinate engagement activity across several projects at the same time. Ability to develop and maintain accurate stakeholder maps, contact records, enquiry logs, asset trackers and delivery schedules. Good written communication skills, including the ability to draft clear correspondence, briefings, summaries and engagement reports. Confident verbal communication and facilitation skills for public meetings, workshops, drop-ins, stalls and other face-to-face activities. Ability to manage, prioritise and coordinate enquiries, obtain information from colleagues and monitor responses against deadlines. Ability to collate and summarise quantitative and qualitative feedback, identify themes and present findings clearly. Good attention to detail and the ability to maintain reliable records and audit trails. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Teams, with the ability to learn project, survey or contact-management systems. Ability to organise venues, materials, suppliers, staffing, accessibility arrangements and other event logistics. Ability to work collaboratively and maintain effective relationships across teams.