A leading technology company are looking for a Solutions Engineer to join the team. Ideally you will live in the South East of England with the ability to travel to Central London for test lab access and client meetings. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA with opportunities for international travel. As the Solutions Engineer, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as Solutions Engineer will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. This role could suit candidates currently working as a System Administrator, Solutions Consultant, Solutions Architect, Systems Engineer, Senior Systems Engineer or similar. If you are technically hands-on and have a willingness to learn please do apply.
May 23, 2025
Full time
A leading technology company are looking for a Solutions Engineer to join the team. Ideally you will live in the South East of England with the ability to travel to Central London for test lab access and client meetings. This role will be a vital technical and communications link for the business hardware solutions and will offer you the opportunity to work with some of the biggest blue-chip organisations across EMEA with opportunities for international travel. As the Solutions Engineer, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remote desktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also contribute to solution design, proof-of-concept implementation and production rollouts. Your key responsibilities as Solutions Engineer will include ensuring that sales propositions are technically sound and deliverable, lead on customer and prospect discovery sessions and mapping potential solutions and develop and present technical proposals, solution architectures and detailed design documentation. You will play an integral role in the final solution design, oversee implementation and provide technical support as part of L3/L4 support escalation, you will optimise system performance and develop and deliver professional services for customer implementations. You will be a trusted technical advisor to customers, providing guidance and responding to queries, you will conduct system audits, health checks and provide training and documentation for internal teams and customers. The ideal candidate will have experience delivering technical projects and enterprise IT solutions with pre-sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per annum plus benefits package. This role could suit candidates currently working as a System Administrator, Solutions Consultant, Solutions Architect, Systems Engineer, Senior Systems Engineer or similar. If you are technically hands-on and have a willingness to learn please do apply.
IT Support Engineer - First line support Rochester ME1 3QX 26-30,000 8.30am-5.30pm Monday - Friday We are seeking a First Line IT Engineer to join our growing managed service help desk. This is a very exciting time to join a thriving business where growth and development is certain! The First Line Engineer will be responsible for providing technical support to our clients and ensuring their IT systems are functioning optimally. Responsibilities of an IT support technician Respond to technical support requests from clients via phone, email, or ticketing system. Troubleshoot and resolve technical issues related to hardware, software, and networking. Provide support for clients' desktop and laptop computers, printers, mobile devices, and other technology equipment. Document technical issues and solutions in a clear and concise manner. Escalate complex issues to senior engineers as needed. Requirements of first line support technician : 1+ years of experience in technical support or a related field. Knowledge of Windows, Microsoft Office and Microsoft 365 Familiarity with network infrastructure and basic networking concepts. Excellent customer service and communication skills. Ability to work independently and as part of a team. If you are passionate about technology and customer service and have a desire to grow your career in the managed services industry, we would love to hear from you. Contact Sarah Gilbertson Netbox Recruitment to gain full job details
May 23, 2025
Full time
IT Support Engineer - First line support Rochester ME1 3QX 26-30,000 8.30am-5.30pm Monday - Friday We are seeking a First Line IT Engineer to join our growing managed service help desk. This is a very exciting time to join a thriving business where growth and development is certain! The First Line Engineer will be responsible for providing technical support to our clients and ensuring their IT systems are functioning optimally. Responsibilities of an IT support technician Respond to technical support requests from clients via phone, email, or ticketing system. Troubleshoot and resolve technical issues related to hardware, software, and networking. Provide support for clients' desktop and laptop computers, printers, mobile devices, and other technology equipment. Document technical issues and solutions in a clear and concise manner. Escalate complex issues to senior engineers as needed. Requirements of first line support technician : 1+ years of experience in technical support or a related field. Knowledge of Windows, Microsoft Office and Microsoft 365 Familiarity with network infrastructure and basic networking concepts. Excellent customer service and communication skills. Ability to work independently and as part of a team. If you are passionate about technology and customer service and have a desire to grow your career in the managed services industry, we would love to hear from you. Contact Sarah Gilbertson Netbox Recruitment to gain full job details
Position Title: Technical Support Engineer Location: On-Site / Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering. We are a rapidly growing technology services firm that caters to some of Hollywood's most notable movie studios, gaming companies, visual effects houses, and advertising firms. Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common issues such as password resets, connectivity problems, and application support. Ticket Management: Accurately document, categorize, and prioritize incoming issues using the ticketing system. Escalate unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow up with clients to ensure their issues are resolved satisfactorily. Customer Service: Provide excellent customer service by maintaining a professional, patient, and positive attitude. Communicate with clients in non-technical language to help them understand the issues and solutions. System Monitoring & Maintenance: Assist with monitoring system alerts and notifications, escalating any identified issues to the appropriate teams. Perform basic remote system maintenance and updates when needed. Knowledge Base Contribution: Contribute to internal and external knowledge bases by creating, updating, and maintaining documentation for common issues and solutions. Continuous Learning & Development: Stay updated on new technologies, tools, and best practices relevant to the role. Participate in training and development programs as provided by the company. SKILLS & QUALIFICATIONS Technical Expertise: Basic knowledge of IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remote desktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional growth. Access to training programs and certifications to advance your IT career. We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
May 22, 2025
Full time
Position Title: Technical Support Engineer Location: On-Site / Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering. We are a rapidly growing technology services firm that caters to some of Hollywood's most notable movie studios, gaming companies, visual effects houses, and advertising firms. Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common issues such as password resets, connectivity problems, and application support. Ticket Management: Accurately document, categorize, and prioritize incoming issues using the ticketing system. Escalate unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow up with clients to ensure their issues are resolved satisfactorily. Customer Service: Provide excellent customer service by maintaining a professional, patient, and positive attitude. Communicate with clients in non-technical language to help them understand the issues and solutions. System Monitoring & Maintenance: Assist with monitoring system alerts and notifications, escalating any identified issues to the appropriate teams. Perform basic remote system maintenance and updates when needed. Knowledge Base Contribution: Contribute to internal and external knowledge bases by creating, updating, and maintaining documentation for common issues and solutions. Continuous Learning & Development: Stay updated on new technologies, tools, and best practices relevant to the role. Participate in training and development programs as provided by the company. SKILLS & QUALIFICATIONS Technical Expertise: Basic knowledge of IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remote desktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional growth. Access to training programs and certifications to advance your IT career. We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Eligibility and Security Clearance To apply for this role, you must either hold or be eligible for UK Government Security Clearance (SC level). Senior Automation Engineer Are you a passionate Automation Engineer looking to work on diverse and impactful projects? Do you thrive on improving processes and quality standards while driving automation innovation? If so, we'd love to hear from you! About the Role As part of our QA team, you'll work across various projects to enhance the quality and performance of our customers' platforms. This is a hands-on role where you'll contribute to development discussions, implement automated testing solutions, and play a key part in our agile delivery processes. Key Responsibilities We are looking for someone who can: Develop and deliver automated testing for software projects while contributing to development discussions. Work across multiple projects, focusing on core development, bespoke client requests, and performance QA. Stay up to date with advancements in automation software development. Take ownership of complex tasks across the test development spectrum. Write quality code, peer-review pull requests, and mentor others in creating high-quality solutions. Collaborate with DevOps engineers to identify and resolve performance issues. Support and mentor junior and mid-level testers in manual, automation, and performance testing. Participate in planning sessions with clients and Business Analysts. Contribute to continuous improvement in our agile delivery process. What We're Looking For Essential Skills and Experience: Proficient in JavaScript. MUST BE ELIGBLE FOR SECRUITY AND POLICE CLEARANCE Experience with cloud technologies such as Microsoft Azure or AWS. Hands-on experience with browser automation tools and writing Cucumber/Gherkin. Familiarity with OWASP Testing Tools and CI/CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in root cause analysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical stakeholders. A collaborative team player passionate about QA and continuous improvement. LINE MANAGEMENT EXPERIENCE IS NEEDED Desirable Skills: Experience in training others. Knowledge of additional development languages (e.g., C#, Java, Python). Understanding of WCAG Accessibility standards. Work Environment This role offers a hybrid working environment, with homeworking options available. Applicants must maintain a safe and productive homeworking setup.
May 22, 2025
Full time
Eligibility and Security Clearance To apply for this role, you must either hold or be eligible for UK Government Security Clearance (SC level). Senior Automation Engineer Are you a passionate Automation Engineer looking to work on diverse and impactful projects? Do you thrive on improving processes and quality standards while driving automation innovation? If so, we'd love to hear from you! About the Role As part of our QA team, you'll work across various projects to enhance the quality and performance of our customers' platforms. This is a hands-on role where you'll contribute to development discussions, implement automated testing solutions, and play a key part in our agile delivery processes. Key Responsibilities We are looking for someone who can: Develop and deliver automated testing for software projects while contributing to development discussions. Work across multiple projects, focusing on core development, bespoke client requests, and performance QA. Stay up to date with advancements in automation software development. Take ownership of complex tasks across the test development spectrum. Write quality code, peer-review pull requests, and mentor others in creating high-quality solutions. Collaborate with DevOps engineers to identify and resolve performance issues. Support and mentor junior and mid-level testers in manual, automation, and performance testing. Participate in planning sessions with clients and Business Analysts. Contribute to continuous improvement in our agile delivery process. What We're Looking For Essential Skills and Experience: Proficient in JavaScript. MUST BE ELIGBLE FOR SECRUITY AND POLICE CLEARANCE Experience with cloud technologies such as Microsoft Azure or AWS. Hands-on experience with browser automation tools and writing Cucumber/Gherkin. Familiarity with OWASP Testing Tools and CI/CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in root cause analysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical stakeholders. A collaborative team player passionate about QA and continuous improvement. LINE MANAGEMENT EXPERIENCE IS NEEDED Desirable Skills: Experience in training others. Knowledge of additional development languages (e.g., C#, Java, Python). Understanding of WCAG Accessibility standards. Work Environment This role offers a hybrid working environment, with homeworking options available. Applicants must maintain a safe and productive homeworking setup.
DP World in the UK is at the heart of Britain's trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for an IT Support Engineer to join us and be based out of our operation in Southampton. Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Location: Southampton Working Hours: Monday - Friday (Shift Pattern + additional on call shifts) How will you contribute: Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install software on desktops, laptops, VMTs, printers and more. Prepare new equipment using Standard Operating Environment (SOE) images. Support both corporate and personal mobile devices. Monitor and maintain backup and restore procedures. Continuously upskill staff on standard hardware and software, with a focus on Cyber Security. Collaborate with vendor support to resolve technical issues. Participate in the on-call rota of the IT Service Desk Team. Contribute to continuous business improvement and meeting business objectives. What will you Bring: IT-related degree or equivalent qualification/experience. Microsoft qualifications and CompTIA A+ or equivalent are desirable. Excellent understanding of the Microsoft Office suite. Good knowledge of Microsoft desktop administration tools and server design technology. Familiarity with large scale corporate network topology. Proven ability to work effectively within a team. Ability to work efficiently under pressure. Full UK driving licence and own transport are essential. NOTE: Eligibility to work in the UK. A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. No unspent criminal convictions. Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing. We may close our roles early, depending on the number of applications received. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies. Job Info Job Identification 17170 Posting Date 04/11/2025, 04:40 PM Locations Southampton, Hampshire, United Kingdom
May 22, 2025
Full time
DP World in the UK is at the heart of Britain's trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for an IT Support Engineer to join us and be based out of our operation in Southampton. Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Location: Southampton Working Hours: Monday - Friday (Shift Pattern + additional on call shifts) How will you contribute: Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install software on desktops, laptops, VMTs, printers and more. Prepare new equipment using Standard Operating Environment (SOE) images. Support both corporate and personal mobile devices. Monitor and maintain backup and restore procedures. Continuously upskill staff on standard hardware and software, with a focus on Cyber Security. Collaborate with vendor support to resolve technical issues. Participate in the on-call rota of the IT Service Desk Team. Contribute to continuous business improvement and meeting business objectives. What will you Bring: IT-related degree or equivalent qualification/experience. Microsoft qualifications and CompTIA A+ or equivalent are desirable. Excellent understanding of the Microsoft Office suite. Good knowledge of Microsoft desktop administration tools and server design technology. Familiarity with large scale corporate network topology. Proven ability to work effectively within a team. Ability to work efficiently under pressure. Full UK driving licence and own transport are essential. NOTE: Eligibility to work in the UK. A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. No unspent criminal convictions. Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing. We may close our roles early, depending on the number of applications received. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies. Job Info Job Identification 17170 Posting Date 04/11/2025, 04:40 PM Locations Southampton, Hampshire, United Kingdom
Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now!
May 22, 2025
Full time
Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now!
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. Work with 3rd Parties to resolve cases where required. Make sure that cases are managed in line with agreed SLAs and Senior Engineer input is sought, with sufficient SLA remaining. Qualifications Customer service focussed with an excellent telephone manner. A demonstrable ability to follow process and build a reassuring rapport with customers. The ability to remain calm and composed when dealing with a difficult situation to establish confidence whilst an issue is resolved. To quickly gather the right information from the customer, analyse the issue and take appropriate and timely action. Target focussed, and able to keep on top of all tasks and escalations whilst always assuring excellent customer service. Accurate numeracy, written and data entry skills. An analytical and methodical problem solver. Please note, this role is predominately hybrid with some requirement to be in office. Occasional travel to various customer sites (South/South West areas) will also be required on occasion. At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG. We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.
May 22, 2025
Full time
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to these within the agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility for cases assigned to you, even when tasks have been allocated to alternative resources/teams, ensuring that an excellent Customer Experience is always maintained. Talk to customers, by the most appropriate method to resolve cases in a timely manner and avoid delays where possible. Work with 3rd Parties to resolve cases where required. Make sure that cases are managed in line with agreed SLAs and Senior Engineer input is sought, with sufficient SLA remaining. Qualifications Customer service focussed with an excellent telephone manner. A demonstrable ability to follow process and build a reassuring rapport with customers. The ability to remain calm and composed when dealing with a difficult situation to establish confidence whilst an issue is resolved. To quickly gather the right information from the customer, analyse the issue and take appropriate and timely action. Target focussed, and able to keep on top of all tasks and escalations whilst always assuring excellent customer service. Accurate numeracy, written and data entry skills. An analytical and methodical problem solver. Please note, this role is predominately hybrid with some requirement to be in office. Occasional travel to various customer sites (South/South West areas) will also be required on occasion. At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG. We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.
Infrastructure / Senior Support engineer We are seeking a dedicated and knowledgeable Infrastructure Engineer to join our dynamic team. The ideal candidate will provide exceptional technical support and troubleshooting for our clients, ensuring seamless operation of their IT systems. This role requires a strong understanding of computer networking, desktop support, and various technical tools to effectively resolve issues and enhance user experience. My leading client is seeking a bright technical individual to join a tight knit technical team. You will be based in Exeter providing IT Support to users as well as being instrumental in numerous IT projects orientated around the MS / Cloud technologies General daily duties are based around AD / 365 / Server / VMware / Security admin as well as dealing with multiple technical projects. This is an excellent opportunity for a strong technical support engineer to develop their skills and career further. You must be able to drive and be able to work on site in Exeter. You: You will be a proficient 2nd or 3rd line engineer with the want to build on your AD, 365, Azure, Security, Wan, Lan general IT Support knowledge. You will be skilled to work in a highly technical and professional environment where you will be supported and rewarded for your efforts and commitment. You MUST possesses excellent communication skills and possess the right to work in the UK and be willing to pass security check Please contact us with CV for further information ASAP
May 22, 2025
Full time
Infrastructure / Senior Support engineer We are seeking a dedicated and knowledgeable Infrastructure Engineer to join our dynamic team. The ideal candidate will provide exceptional technical support and troubleshooting for our clients, ensuring seamless operation of their IT systems. This role requires a strong understanding of computer networking, desktop support, and various technical tools to effectively resolve issues and enhance user experience. My leading client is seeking a bright technical individual to join a tight knit technical team. You will be based in Exeter providing IT Support to users as well as being instrumental in numerous IT projects orientated around the MS / Cloud technologies General daily duties are based around AD / 365 / Server / VMware / Security admin as well as dealing with multiple technical projects. This is an excellent opportunity for a strong technical support engineer to develop their skills and career further. You must be able to drive and be able to work on site in Exeter. You: You will be a proficient 2nd or 3rd line engineer with the want to build on your AD, 365, Azure, Security, Wan, Lan general IT Support knowledge. You will be skilled to work in a highly technical and professional environment where you will be supported and rewarded for your efforts and commitment. You MUST possesses excellent communication skills and possess the right to work in the UK and be willing to pass security check Please contact us with CV for further information ASAP
2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineer to join national IT Support company based in Kings Lynn. Our client is UK s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! As an IT Support Analyst your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for the successful 2nd Line IT Engineer: To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. On-site support and installation of hardware and software. To specify, recommend, provide, configure, and implement many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements. To contribute to the production of standard configurations, documentation, and procedures in order to streamline processes and produce efficiencies within the company. Building and maintaining relationships with clients. To implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful 2nd Line IT Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk/PSA/RMM systems and an ability to adapt to new software/programs. A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc. What we offer in return to the successful 2nd Line IT Engineer: Monday-Friday ( Hybrid) Salary £28,000- £32,000 per annum. Pension, 25 Days Annual Leave per year plus bank holidays. Unrivalled career development prospects and opportunity to progress. Company Events and many more. If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
May 22, 2025
Full time
2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineer to join national IT Support company based in Kings Lynn. Our client is UK s leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! As an IT Support Analyst your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. Main Responsibilities for the successful 2nd Line IT Engineer: To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. On-site support and installation of hardware and software. To specify, recommend, provide, configure, and implement many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements. To contribute to the production of standard configurations, documentation, and procedures in order to streamline processes and produce efficiencies within the company. Building and maintaining relationships with clients. To implement technical solutions for client and internal projects. Remote monitoring client infrastructure though our RRM system About the successful 2nd Line IT Engineer: Experience of customer service, building and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. Knowledge of helpdesk/PSA/RMM systems and an ability to adapt to new software/programs. A strong understanding and experience of the Microsoft desktop and server stack including Windows 10, Windows Server, Office 365 and Microsoft Azure. A good broad knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc. What we offer in return to the successful 2nd Line IT Engineer: Monday-Friday ( Hybrid) Salary £28,000- £32,000 per annum. Pension, 25 Days Annual Leave per year plus bank holidays. Unrivalled career development prospects and opportunity to progress. Company Events and many more. If you are a passionate about the IT and Cyber Security and want to be part of fantastic team, please do not hesitate to contact us for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer (2nd/3rd Line) Nuclear Site Support Based Suffolk or Somerset (5 days a week on site) Rate - £(Apply online only)/day inside IR35 Length 6 months with possible extension to 12 months Must be eligible for SC clearance Key Responsibilities: Ensure a Safe Working Environment: Maintain strict adherence to site safety protocols and regulatory compliance while operating within the Nuclear Site IT Services Support function. Operational Support for Station Activities: Provide technical support for station-critical events, including outage preparation and execution, ensuring minimal disruption and rapid issue resolution. IT Incident Resolution and Service Delivery: Address and resolve local IT issues effectively, delivering a broad range of IT services in line with defined Service Level Agreements (SLAs). This includes troubleshooting software, hardware, and networking problems. Asset and Configuration Management: Enforce asset management procedures related to desktop hardware and infrastructure. Maintain accurate records in accordance with the companies ITIL-aligned processes. Required Skills & Experience: Strong knowledge of Microsoft 365, Azure , and Active Directory . Experience with hardware rollouts , desktop/laptop imaging , and network infrastructure upgrades . Familiarity with ITIL processes and best practices for service management. Capable of delivering 2nd/3rd line support in high-security, highly regulated environments. Competent in networking , including basic switching, routing, and diagnostics. Additional Notes: The role requires a proactive, safety-conscious individual comfortable working on-site at a nuclear facility. Must be capable of working independently, and external vendors, and ensuring IT support aligns with critical operational timelines.
May 22, 2025
Contractor
IT Support Engineer (2nd/3rd Line) Nuclear Site Support Based Suffolk or Somerset (5 days a week on site) Rate - £(Apply online only)/day inside IR35 Length 6 months with possible extension to 12 months Must be eligible for SC clearance Key Responsibilities: Ensure a Safe Working Environment: Maintain strict adherence to site safety protocols and regulatory compliance while operating within the Nuclear Site IT Services Support function. Operational Support for Station Activities: Provide technical support for station-critical events, including outage preparation and execution, ensuring minimal disruption and rapid issue resolution. IT Incident Resolution and Service Delivery: Address and resolve local IT issues effectively, delivering a broad range of IT services in line with defined Service Level Agreements (SLAs). This includes troubleshooting software, hardware, and networking problems. Asset and Configuration Management: Enforce asset management procedures related to desktop hardware and infrastructure. Maintain accurate records in accordance with the companies ITIL-aligned processes. Required Skills & Experience: Strong knowledge of Microsoft 365, Azure , and Active Directory . Experience with hardware rollouts , desktop/laptop imaging , and network infrastructure upgrades . Familiarity with ITIL processes and best practices for service management. Capable of delivering 2nd/3rd line support in high-security, highly regulated environments. Competent in networking , including basic switching, routing, and diagnostics. Additional Notes: The role requires a proactive, safety-conscious individual comfortable working on-site at a nuclear facility. Must be capable of working independently, and external vendors, and ensuring IT support aligns with critical operational timelines.
Imperial Recruitment Group
Eaglescliffe, County Durham
Imperial Recruitment Group are delighted to announce that we are working in partnership with an exciting Teesside based business who are recruiting for an IT engineer on a Permanent basis. Salary: Negotiable Contract Type: Permanent Location: Stockon (Hybrid working) Hours: Full Time Job Purpose The ideal candidate will have experience troubleshooting and resolving technical issues, working with a wide range of hardware and software systems, and assisting with IT projects. The IT Engineer will work closely with the IT team to ensure smooth daily operations, resolve complex technical issues, and contribute to overall system improvements. Responsibilities: Provide advanced technical support for hardware, software, networking, and system-related issues. Troubleshoot and resolve escalated issues from support team within specified service level agreements (SLAs). Manage and maintain IT systems, including servers, desktops, laptops, and mobile devices. Assist with the deployment, configuration, and maintenance of hardware and software. Perform system updates, patch management, and security audits. Monitor network and system performance, ensuring uptime and reliability. Document issues, resolutions, and configurations in the IT ticketing system. Assist with IT projects and implementations, such as new system setups, upgrades, and migrations. Provide user training and technical assistance for internal staff. Ensure compliance with internal policies, security protocols, and industry standards. Collaborate with vendors and external support providers for escalated issues. Participate in the creation and maintenance of IT documentation and knowledge base. Assist with backup and disaster recovery planning and testing. Proactively identify areas for system optimization and process improvements. Experience: Proven experience in a IT Support role or similar. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.). Proficiency in Microsoft Azure administration, including managing virtual machines, storage, and networking. Experience with virtualization technologies (e.g., Hyper-V, VMware). Solid understanding of Active Directory, Group Policy, and Windows Server environments. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Excellent troubleshooting skills with a focus on delivering timely solutions. Strong customer service orientation and excellent communication skills. Ability to manage and prioritize multiple support requests. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
May 22, 2025
Full time
Imperial Recruitment Group are delighted to announce that we are working in partnership with an exciting Teesside based business who are recruiting for an IT engineer on a Permanent basis. Salary: Negotiable Contract Type: Permanent Location: Stockon (Hybrid working) Hours: Full Time Job Purpose The ideal candidate will have experience troubleshooting and resolving technical issues, working with a wide range of hardware and software systems, and assisting with IT projects. The IT Engineer will work closely with the IT team to ensure smooth daily operations, resolve complex technical issues, and contribute to overall system improvements. Responsibilities: Provide advanced technical support for hardware, software, networking, and system-related issues. Troubleshoot and resolve escalated issues from support team within specified service level agreements (SLAs). Manage and maintain IT systems, including servers, desktops, laptops, and mobile devices. Assist with the deployment, configuration, and maintenance of hardware and software. Perform system updates, patch management, and security audits. Monitor network and system performance, ensuring uptime and reliability. Document issues, resolutions, and configurations in the IT ticketing system. Assist with IT projects and implementations, such as new system setups, upgrades, and migrations. Provide user training and technical assistance for internal staff. Ensure compliance with internal policies, security protocols, and industry standards. Collaborate with vendors and external support providers for escalated issues. Participate in the creation and maintenance of IT documentation and knowledge base. Assist with backup and disaster recovery planning and testing. Proactively identify areas for system optimization and process improvements. Experience: Proven experience in a IT Support role or similar. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.). Proficiency in Microsoft Azure administration, including managing virtual machines, storage, and networking. Experience with virtualization technologies (e.g., Hyper-V, VMware). Solid understanding of Active Directory, Group Policy, and Windows Server environments. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Excellent troubleshooting skills with a focus on delivering timely solutions. Strong customer service orientation and excellent communication skills. Ability to manage and prioritize multiple support requests. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Head of Architecture you'll be involved in: Improving resilience and redundancy of the current Architecture. Provide architecture design and support for the engineering teams in conformance with our best practices. Implement improvements to current and proposed architectural practices. Contribute to the development, publishing and promotion of architectural policies and standards. Assist in ensuring compliance with IT strategy, policies, and standards across all projects. Attend agile ceremonies. Document Architecture design and decision of project work. Provide support and guidance to software engineers to help them comprehend and implement cloud best practices effectively. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Excellent communication skills and the ability to engage with all business stakeholders. In-depth knowledge in AWS network, core and serverless services (AWS certifications preferred). Knowledge of Well Architected Framework. Security infrastructure and best practice. Engineering/technical background with hands-on experience in architecting, designing and developing cloud solutions. A solid understanding of architectural patterns. Flexible and responsive to both people/client needs and opportunities. Good at both writing and presenting solutions. Translate business requirements to development teams and interpret technical feedback to the business. What your impact and success looks like As an AWS Solutions Architect we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Familiarisation with AWS Services: Understanding core AWS services, their functionalities, use cases, and how they integrate to form solutions. This includes services like EC2, S3, RDS, Lambda, IAM, VPC, Cognito, etc. Engagement with existing Architectures: Learning about the existing infrastructure, solutions, and architectures within the company. Initial Solution Design or Recommendations: Participating in discussions or contributing ideas to initial solution designs or recommendations for upcoming projects. Integration with the Engineering Teams: Actively engage with engineering teams to understand their workflows, challenges, and requirements regarding AWS services. Within 3 months: Embedding into a Development Team: Building on the engagement with the engineering teams, you will be embedded into the Desktop Development team to support and architect AWS-based solutions. Project Engagement: Take on more significant roles in ongoing projects. Documentation and Best Practices: Begin documenting architectural decisions, best practices, and lessons learned. Within 6 months: Project Ownership: Lead or significantly contribute to larger-scale projects. Strategic Planning: Contribute to the long-term strategic planning for AWS adoption within the team. Deepening AWS Expertise: Continue expanding your knowledge of AWS services. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our Solihull office, 3 days a week. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the world's largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday! Opportunity to participate in retail benefits and savings via our Benefits partner, Benni! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
May 22, 2025
Full time
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Head of Architecture you'll be involved in: Improving resilience and redundancy of the current Architecture. Provide architecture design and support for the engineering teams in conformance with our best practices. Implement improvements to current and proposed architectural practices. Contribute to the development, publishing and promotion of architectural policies and standards. Assist in ensuring compliance with IT strategy, policies, and standards across all projects. Attend agile ceremonies. Document Architecture design and decision of project work. Provide support and guidance to software engineers to help them comprehend and implement cloud best practices effectively. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Excellent communication skills and the ability to engage with all business stakeholders. In-depth knowledge in AWS network, core and serverless services (AWS certifications preferred). Knowledge of Well Architected Framework. Security infrastructure and best practice. Engineering/technical background with hands-on experience in architecting, designing and developing cloud solutions. A solid understanding of architectural patterns. Flexible and responsive to both people/client needs and opportunities. Good at both writing and presenting solutions. Translate business requirements to development teams and interpret technical feedback to the business. What your impact and success looks like As an AWS Solutions Architect we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Familiarisation with AWS Services: Understanding core AWS services, their functionalities, use cases, and how they integrate to form solutions. This includes services like EC2, S3, RDS, Lambda, IAM, VPC, Cognito, etc. Engagement with existing Architectures: Learning about the existing infrastructure, solutions, and architectures within the company. Initial Solution Design or Recommendations: Participating in discussions or contributing ideas to initial solution designs or recommendations for upcoming projects. Integration with the Engineering Teams: Actively engage with engineering teams to understand their workflows, challenges, and requirements regarding AWS services. Within 3 months: Embedding into a Development Team: Building on the engagement with the engineering teams, you will be embedded into the Desktop Development team to support and architect AWS-based solutions. Project Engagement: Take on more significant roles in ongoing projects. Documentation and Best Practices: Begin documenting architectural decisions, best practices, and lessons learned. Within 6 months: Project Ownership: Lead or significantly contribute to larger-scale projects. Strategic Planning: Contribute to the long-term strategic planning for AWS adoption within the team. Deepening AWS Expertise: Continue expanding your knowledge of AWS services. What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our Solihull office, 3 days a week. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in-house training for your L&D plus access to Go1 - the world's largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday! Opportunity to participate in retail benefits and savings via our Benefits partner, Benni! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to lead a team of talented engineers and shape the future of Ground Engineering? AECOM UK & Ireland Ground Engineering Practice has a Senior Geotechnical Engineer / Senior Engineering Geologist level vacancy in our Belfast office, on a full or part time basis. Our Ground Engineering Practice covers all elements of Ground Engineering serving a wide range of end markets including the energy, water, defence, highway and railway sectors. We provide one-stop access to services in feasibility and desktop studies, ground investigation, interpretation, detailed design, contract administration, technical advisory and construction supervision for geotechnical works. We work for leading UK, Irish and international clients and have commissions of varying scale across all sectors. What can we offer? Our Belfast Ground Engineering team is currently managing geotechnical input on projects across the Island of Ireland including: Sydenham WwPS N4 Mullingar to Longford N26 Ballina Bypass Galway to Oughterard Greenway Dublin Airport We also support on projects across the UK and internationally. We have a stable workflow with commissions on several frameworks, including the Department for Infrastructure (DfI), Transport Infrastructure Ireland (TII), Northen Ireland Water and Uisce ireann. We require ambitious team players with the technical and commercial skills, knowledge and experience to take day-to-day responsibility for delivery of projects, ensuring technical quality and adherence to budget and programme. The position will suit a candidate who has experience in geotechnical design, can work with a high degree of independence, can support junior team members, can budget/programme deliverables and lead the geotechnical input to projects from desk study/feasibility through ground investigation and interpretation to final design. You will be joining an established team of Ground Engineers within the Scotland and Ireland region, will be based in the AECOM Belfast Office and will work closely with colleagues across the UK & Ireland. Job Duties include: Deliver: Preparing, checking and reviewing a wide range of geotechnical documents, including desk studies, interpretative reports, specifications, construction drawings and design reports. Provide Expertise: Active input to team/client technical review meetings, being prepared to own decisions and put forward alternative ideas and concepts. Preparing bids and proposals for internal and external clients. Mentoring: Owning personal and professional development and on the job mentoring of junior staff. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major rail and transit agencies. Our specialists provide analytical and strategic expertise for every stage of a project And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: BEng / MEng in Civil Engineering, BSc / MSc in Geology, Engineering Geology or Earth Science or MSc in Geotechnical Engineering or Engineering Geology is desirable. Chartered Engineer (IEng/CEng) or Geologist (CGeol) status is preferred or on track to achieve this within the next year. The team will provide the necessary support to achieve this. Strong knowledge of UK and Irish ground conditions and ground investigation practices. Knowledge of typical ground conditions interpretation/parametric assessment and correlation methods applicable to common geotechnical design problems. Familiarity with data management software (e.g. gINT) would be advantageous Well-rounded experience in geotechnical design (e.g. earthworks, foundations, retaining structures, slope stabilisation) with strong analytical skills and confidence in the use of relevant design software (e.g. Slope/W, Wallap). Familiarity with the production of geotechnical analysis and design packages, including drawings, risk assessments, specifications and design reports. Good knowledge of relevant Eurocode, British and Irish Standards is required. Application of CDM Regulations / Safety in Design in a design and ground investigation environment. Experience with standards and processes in a specialised fields (e.g. highways, railways) is desirable. Experience and understanding of the needs and approaches to the engineering consultancy and design markets, including building and maintaining relationships with clients, work planning and commercial management. Strong written and verbal communication skills with the ability to write clear and concise technical reports and documents and make high quality confident presentations in-person or remotely using collaboration software. Clean driving licence. Candidates should be willing to travel throughout Ireland and on occasions within the UK. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. . click apply for full job details
May 22, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to lead a team of talented engineers and shape the future of Ground Engineering? AECOM UK & Ireland Ground Engineering Practice has a Senior Geotechnical Engineer / Senior Engineering Geologist level vacancy in our Belfast office, on a full or part time basis. Our Ground Engineering Practice covers all elements of Ground Engineering serving a wide range of end markets including the energy, water, defence, highway and railway sectors. We provide one-stop access to services in feasibility and desktop studies, ground investigation, interpretation, detailed design, contract administration, technical advisory and construction supervision for geotechnical works. We work for leading UK, Irish and international clients and have commissions of varying scale across all sectors. What can we offer? Our Belfast Ground Engineering team is currently managing geotechnical input on projects across the Island of Ireland including: Sydenham WwPS N4 Mullingar to Longford N26 Ballina Bypass Galway to Oughterard Greenway Dublin Airport We also support on projects across the UK and internationally. We have a stable workflow with commissions on several frameworks, including the Department for Infrastructure (DfI), Transport Infrastructure Ireland (TII), Northen Ireland Water and Uisce ireann. We require ambitious team players with the technical and commercial skills, knowledge and experience to take day-to-day responsibility for delivery of projects, ensuring technical quality and adherence to budget and programme. The position will suit a candidate who has experience in geotechnical design, can work with a high degree of independence, can support junior team members, can budget/programme deliverables and lead the geotechnical input to projects from desk study/feasibility through ground investigation and interpretation to final design. You will be joining an established team of Ground Engineers within the Scotland and Ireland region, will be based in the AECOM Belfast Office and will work closely with colleagues across the UK & Ireland. Job Duties include: Deliver: Preparing, checking and reviewing a wide range of geotechnical documents, including desk studies, interpretative reports, specifications, construction drawings and design reports. Provide Expertise: Active input to team/client technical review meetings, being prepared to own decisions and put forward alternative ideas and concepts. Preparing bids and proposals for internal and external clients. Mentoring: Owning personal and professional development and on the job mentoring of junior staff. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major rail and transit agencies. Our specialists provide analytical and strategic expertise for every stage of a project And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: BEng / MEng in Civil Engineering, BSc / MSc in Geology, Engineering Geology or Earth Science or MSc in Geotechnical Engineering or Engineering Geology is desirable. Chartered Engineer (IEng/CEng) or Geologist (CGeol) status is preferred or on track to achieve this within the next year. The team will provide the necessary support to achieve this. Strong knowledge of UK and Irish ground conditions and ground investigation practices. Knowledge of typical ground conditions interpretation/parametric assessment and correlation methods applicable to common geotechnical design problems. Familiarity with data management software (e.g. gINT) would be advantageous Well-rounded experience in geotechnical design (e.g. earthworks, foundations, retaining structures, slope stabilisation) with strong analytical skills and confidence in the use of relevant design software (e.g. Slope/W, Wallap). Familiarity with the production of geotechnical analysis and design packages, including drawings, risk assessments, specifications and design reports. Good knowledge of relevant Eurocode, British and Irish Standards is required. Application of CDM Regulations / Safety in Design in a design and ground investigation environment. Experience with standards and processes in a specialised fields (e.g. highways, railways) is desirable. Experience and understanding of the needs and approaches to the engineering consultancy and design markets, including building and maintaining relationships with clients, work planning and commercial management. Strong written and verbal communication skills with the ability to write clear and concise technical reports and documents and make high quality confident presentations in-person or remotely using collaboration software. Clean driving licence. Candidates should be willing to travel throughout Ireland and on occasions within the UK. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. . click apply for full job details
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here . As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security , crypto education , and world-class client support through our products like Kraken Pro , Desktop , Wallet , and Kraken Futures . Become a Krakenite and build the future of crypto! Proof of work The team Kraken's Policy & Government Relations team manages relationships with policymakers, government bodies, regulators, and institutions. We provide strategic guidance and support policy initiatives that impact Kraken's operations and the broader crypto space. We are looking for a new Manager, Policy & Government Relations to join our team based across Brussels, Dublin, London, and Washington DC. We are seeking a driven professional who has the ambition to shape the policy and regulatory landscape in the EU & UK. In this role, you will provide strategic advice on the impact of public policy developments, represent Kraken at events and panels, and nurture relationships within the European landscape while keeping a global view. Reporting to a senior leader, this individual contributor role offers a unique opportunity for a motivated professional eager to shape the future of crypto while working with a top-tier brand. The opportunity Lead the development of our policy positions across the EU and the UK to influence the policy outcome. Educate policymakers, institutions, government bodies, and regulators on the acceleration of the digital asset space and Kraken's role. Draft comment letters, consultation responses, and policy papers that advocate for responsible innovation in the digital assets space. Partner closely with colleagues in the regulatory, compliance, communications, product, and engineering teams. Build and nurture long-term relationships with policymakers, regulators, and industry influencers at the EU and UK level. Contribute to public discourse by participating in and representing Kraken at industry events, forums, and regulatory roundtables. Monitor, analyze, and engage on relevant legislative and regulatory initiatives across the EU and the UK. Collaborate with internal business partners and C-level executives to provide strategic advice on the impact of public policy developments on the company's operations. Skills you should HODL 7+ years of experience in public policy, government affairs, or regulatory engagement, ideally within financial services - either traditional finance or crypto. Experience dealing with policymakers and regulators, with a deep knowledge of the UK and EU regulatory framework. You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends. Proficient in drafting policy documents and articulating complex problems such as the use cases of crypto. A robust personal network within European and UK government bodies and policymakers, particularly within the crypto space, is a plus. You have the ability to build meaningful partnerships with both internal and external stakeholders across all levels and backgrounds. Travel and join industry events and conferences to represent the Kraken brand, and are keen to travel up to 10% of the time. Based in Brussels, Dublin, or London, and you're fluent in English. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn
May 22, 2025
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here . As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security , crypto education , and world-class client support through our products like Kraken Pro , Desktop , Wallet , and Kraken Futures . Become a Krakenite and build the future of crypto! Proof of work The team Kraken's Policy & Government Relations team manages relationships with policymakers, government bodies, regulators, and institutions. We provide strategic guidance and support policy initiatives that impact Kraken's operations and the broader crypto space. We are looking for a new Manager, Policy & Government Relations to join our team based across Brussels, Dublin, London, and Washington DC. We are seeking a driven professional who has the ambition to shape the policy and regulatory landscape in the EU & UK. In this role, you will provide strategic advice on the impact of public policy developments, represent Kraken at events and panels, and nurture relationships within the European landscape while keeping a global view. Reporting to a senior leader, this individual contributor role offers a unique opportunity for a motivated professional eager to shape the future of crypto while working with a top-tier brand. The opportunity Lead the development of our policy positions across the EU and the UK to influence the policy outcome. Educate policymakers, institutions, government bodies, and regulators on the acceleration of the digital asset space and Kraken's role. Draft comment letters, consultation responses, and policy papers that advocate for responsible innovation in the digital assets space. Partner closely with colleagues in the regulatory, compliance, communications, product, and engineering teams. Build and nurture long-term relationships with policymakers, regulators, and industry influencers at the EU and UK level. Contribute to public discourse by participating in and representing Kraken at industry events, forums, and regulatory roundtables. Monitor, analyze, and engage on relevant legislative and regulatory initiatives across the EU and the UK. Collaborate with internal business partners and C-level executives to provide strategic advice on the impact of public policy developments on the company's operations. Skills you should HODL 7+ years of experience in public policy, government affairs, or regulatory engagement, ideally within financial services - either traditional finance or crypto. Experience dealing with policymakers and regulators, with a deep knowledge of the UK and EU regulatory framework. You are passionate about the cryptocurrency world and, most importantly, have a learning attitude about new crypto-industry trends. Proficient in drafting policy documents and articulating complex problems such as the use cases of crypto. A robust personal network within European and UK government bodies and policymakers, particularly within the crypto space, is a plus. You have the ability to build meaningful partnerships with both internal and external stakeholders across all levels and backgrounds. Travel and join industry events and conferences to represent the Kraken brand, and are keen to travel up to 10% of the time. Based in Brussels, Dublin, or London, and you're fluent in English. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn
Role Introduction We are looking for an experienced Technical Support Engineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technical support across desktop, mobile, networking, and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technical support to our customers and their end-users as a Technical Support Engineer. Act as a technical escalation route to our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks, and knowledge base articles. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. What You Will Have Ability to troubleshoot issues across networking, desktop, mobile, and other IT infrastructure systems using a methodical and logical approach. Good understanding and knowledge of ITSM practices and procedures. Good knowledge of enterprise-level IT systems and services. Experience in coordinating issue resolution to meet service levels and targets. The ability to self-organise and prioritize workload. Excellent communication and interpersonal skills. A proactive approach to self-development. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that allows those with endometriosis to thrive in the workplace. Personal Growth - We're committed to enabling your growth personally and professionally, regardless of your career stage. Development Programmes - From Future Managers to Leadership Training, our programmes help you progress. Performance Bonus - Our group-wide bonus scheme rewards your success. Financial wellbeing - Your financial wellbeing is important to us. Pension Scheme - Our plan with Scottish Widows offers 5% matched contributions. Income protection insurance - Support and assistance when you need it most. Recognition - We highlight and reward the great work our people do. Performance & Talent - Our technology platform provides real-time feedback, conversations, and goals to help you grow. Making a Difference - Opportunities to contribute to causes you care about. MatchIt! - Fundraise for a cause, and we will match part of the funding. Volunteering Time - Use your leave to volunteer and help others. Pennies from Heaven - Donate pennies from your paycheck to make a difference effortlessly. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million calls per month, support over 2 million learners, and handle over 10 million wills, among other services. Our mission is to power the world of work . We invest in our people, fostering a diverse, inclusive, and engaging workplace that not only powers the world of work but also empowers our people's growth and talent. To learn more about working at OneAdvanced, please click here.
May 22, 2025
Full time
Role Introduction We are looking for an experienced Technical Support Engineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technical support across desktop, mobile, networking, and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technical support to our customers and their end-users as a Technical Support Engineer. Act as a technical escalation route to our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks, and knowledge base articles. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Remain customer obsessed throughout all your work to ensure the highest levels of customer satisfaction. What You Will Have Ability to troubleshoot issues across networking, desktop, mobile, and other IT infrastructure systems using a methodical and logical approach. Good understanding and knowledge of ITSM practices and procedures. Good knowledge of enterprise-level IT systems and services. Experience in coordinating issue resolution to meet service levels and targets. The ability to self-organise and prioritize workload. Excellent communication and interpersonal skills. A proactive approach to self-development. What We Do For You Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are committed to developing an environment that allows those with endometriosis to thrive in the workplace. Personal Growth - We're committed to enabling your growth personally and professionally, regardless of your career stage. Development Programmes - From Future Managers to Leadership Training, our programmes help you progress. Performance Bonus - Our group-wide bonus scheme rewards your success. Financial wellbeing - Your financial wellbeing is important to us. Pension Scheme - Our plan with Scottish Widows offers 5% matched contributions. Income protection insurance - Support and assistance when you need it most. Recognition - We highlight and reward the great work our people do. Performance & Talent - Our technology platform provides real-time feedback, conversations, and goals to help you grow. Making a Difference - Opportunities to contribute to causes you care about. MatchIt! - Fundraise for a cause, and we will match part of the funding. Volunteering Time - Use your leave to volunteer and help others. Pennies from Heaven - Donate pennies from your paycheck to make a difference effortlessly. Who We Are OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million calls per month, support over 2 million learners, and handle over 10 million wills, among other services. Our mission is to power the world of work . We invest in our people, fostering a diverse, inclusive, and engaging workplace that not only powers the world of work but also empowers our people's growth and talent. To learn more about working at OneAdvanced, please click here.
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise-EdgeOS, Pilot, Commander, and Forge-as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allied operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X and Instagram. Shield AI has assembled a world class team of scientists, engineers and business leaders driven to make a difference. We come to work each day ready to support one another as together we create a company built to lead in the AI era. The Europe and Africa Business Team Based out of Oslo, Norway, Shield AI's International Team focused on Europe and Africa handles all strategy and business development activity in the these regions. This team works closely with US based Growth, Product, Operations and other internal functions as well as a variety of international partners and entities. It is our responsibility to build Shield AI's business in these key markets, source opportunities, win deals, and execute international programs. The Role Think of this role as the Defense Tech equivalent to an Investment Banking/Management Consulting Associate program or Chief of Staff role. You will work side by side with, be trained by/support experienced defense professionals allowing you to quickly climb the steep learning curve of the industry, company, and international business. Through your work owning a wide variety of critical projects you will have direct impact on nearly all facets of the international business and develop a deep understanding of the company and industry. By the end of your first year you will be uniquely equipped to source new business opportunities and help close international defense contracts. What you'll do Operate as a Chief of Staff for International BD Senior Director for the first year, learning the requisite skills to become a producing member of the team. Be our one point of contact/liaison to all US offices and cross functional teams. Own special projects across the Europe and Africa international team. Acquire the tools, skills, knowledge, and internal / external relationships required to develop and close international business opportunities. Engage with customers regularly to present and discuss Shield AI products (attend trade shows, exhibitions, or other industry events) Plan and execute product demonstrations, lead proposal responses, manage budget Required qualifications Living and working abroad excites you (must expatriate to Norway for 2+ years). Desire to help build the defining defense technology company of this century Excellent communicator - written, spoken, and interpersonal - with a knack for tone. You will be working across continents and cultures and must be able to succinctly get your point across in a meeting, email, or proposal. Keep in mind you'll be communicating with colleagues, executives, Generals and more. Systematically organized - you should be slightly embarrassed of how well you manage your inbox, calendar, and desktop files - but proud of how natural and efficient the process is. Depth of technical skill in standard tools (90%tile user of Excel, PPT, Outlook, etc.) and a breadth of understanding in modern work tools (Teams, SharePoint, OneDrive, SmartSheets, Adobe, Canva, Canto, etc.) No task is beneath you, no responsibility intimidates you. You will develop a high degree of autonomy and responsibility, but we all roll up our sleeves and never say "that's not my job". Bias towards action. You solve problems before others know they existed. You are a student of the world and are meticulously aware of current events and cultural sensitivities. Preferred qualifications United States Citizen Demonstrated record of entrepreneurial achievement and/or leadership Specific strategy or business development experience outside of the Americas Understanding and knowledge of the military operations and the acquisition process Technical knowledge within the UAV and/or AI disciplines Willing and able to travel domestically and internationally, frequently and without restriction, including customer sites Relevant Foreign Language Skills MBA or advanced degree in a related field, and 6+ years of leadership and/or operational experience within the DoD or international equivalents (e.g., MoD) You have built a resilient life/schedule and enjoy working at a place where no one minds if you leave early for an appointment or use all your vacation days, but you are also happy to respond to an email while sitting at home after hours Our international team members are employed through our Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, please consult your talent acquisition partner.
May 22, 2025
Full time
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise-EdgeOS, Pilot, Commander, and Forge-as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI's technology actively supports U.S. and allied operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X and Instagram. Shield AI has assembled a world class team of scientists, engineers and business leaders driven to make a difference. We come to work each day ready to support one another as together we create a company built to lead in the AI era. The Europe and Africa Business Team Based out of Oslo, Norway, Shield AI's International Team focused on Europe and Africa handles all strategy and business development activity in the these regions. This team works closely with US based Growth, Product, Operations and other internal functions as well as a variety of international partners and entities. It is our responsibility to build Shield AI's business in these key markets, source opportunities, win deals, and execute international programs. The Role Think of this role as the Defense Tech equivalent to an Investment Banking/Management Consulting Associate program or Chief of Staff role. You will work side by side with, be trained by/support experienced defense professionals allowing you to quickly climb the steep learning curve of the industry, company, and international business. Through your work owning a wide variety of critical projects you will have direct impact on nearly all facets of the international business and develop a deep understanding of the company and industry. By the end of your first year you will be uniquely equipped to source new business opportunities and help close international defense contracts. What you'll do Operate as a Chief of Staff for International BD Senior Director for the first year, learning the requisite skills to become a producing member of the team. Be our one point of contact/liaison to all US offices and cross functional teams. Own special projects across the Europe and Africa international team. Acquire the tools, skills, knowledge, and internal / external relationships required to develop and close international business opportunities. Engage with customers regularly to present and discuss Shield AI products (attend trade shows, exhibitions, or other industry events) Plan and execute product demonstrations, lead proposal responses, manage budget Required qualifications Living and working abroad excites you (must expatriate to Norway for 2+ years). Desire to help build the defining defense technology company of this century Excellent communicator - written, spoken, and interpersonal - with a knack for tone. You will be working across continents and cultures and must be able to succinctly get your point across in a meeting, email, or proposal. Keep in mind you'll be communicating with colleagues, executives, Generals and more. Systematically organized - you should be slightly embarrassed of how well you manage your inbox, calendar, and desktop files - but proud of how natural and efficient the process is. Depth of technical skill in standard tools (90%tile user of Excel, PPT, Outlook, etc.) and a breadth of understanding in modern work tools (Teams, SharePoint, OneDrive, SmartSheets, Adobe, Canva, Canto, etc.) No task is beneath you, no responsibility intimidates you. You will develop a high degree of autonomy and responsibility, but we all roll up our sleeves and never say "that's not my job". Bias towards action. You solve problems before others know they existed. You are a student of the world and are meticulously aware of current events and cultural sensitivities. Preferred qualifications United States Citizen Demonstrated record of entrepreneurial achievement and/or leadership Specific strategy or business development experience outside of the Americas Understanding and knowledge of the military operations and the acquisition process Technical knowledge within the UAV and/or AI disciplines Willing and able to travel domestically and internationally, frequently and without restriction, including customer sites Relevant Foreign Language Skills MBA or advanced degree in a related field, and 6+ years of leadership and/or operational experience within the DoD or international equivalents (e.g., MoD) You have built a resilient life/schedule and enjoy working at a place where no one minds if you leave early for an appointment or use all your vacation days, but you are also happy to respond to an email while sitting at home after hours Our international team members are employed through our Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, please consult your talent acquisition partner.
Career Level: 10S Senior Posting Date: 18 May 2025 Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
May 22, 2025
Full time
Career Level: 10S Senior Posting Date: 18 May 2025 Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? Join our dynamic and multidisciplinary Transmission & Distribution team as an Electrical HVAC/HVDC Cable Engineer and work at the forefront of innovation, contributing to the delivery of an exceptional portfolio of energy infrastructure programs and projects through long-term partnerships with key clients. Here's what you'll do: Perform specific and moderate portions of a broader assignment to that of an experienced HVAC/HVDC cable engineer, understanding software modelling to develop cable design for appropriate application for both offshore and onshore design. Gather and correlate basic engineering data using established and well-defined cable design with an appreciation to current industry standards procedures and specifications, i.e. IEC, CIGRE, National Grid, SSE, understating industry best practices. Develop detailed cable design engineering assignments involving calculations, routing, installation, commissioning and maintenance of design for both offshore and onshore applications. Propose approaches to solving new problems encountered using modifications of standard procedures or methods developed in previous assignments. Identify discrepancies in results with cable design calculations, rating and sizing. Provide guidance and mentoring to graduates and entry level engineers. Perform work in accordance with the agreed upon budget and schedule with little supervision. Independently perform all the tasks necessary to complete primary design elements for engineering works. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: An electrical/electronic/power engineering or similar qualification, such as an HNC, HND, BSc/BEng and/or an MSc/MEng. Professionally qualified in Electrical Engineering (CEng Chartered Engineer or working towards achieving this) An ability to implement software tools to provide desktop studies and generate reports, using Cymcap, Cableizer, COMSOL software as an example. An understanding of HVAC and HVDC transmission principles and requirements management An understanding of functional characteristics of power systems. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
May 22, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? Join our dynamic and multidisciplinary Transmission & Distribution team as an Electrical HVAC/HVDC Cable Engineer and work at the forefront of innovation, contributing to the delivery of an exceptional portfolio of energy infrastructure programs and projects through long-term partnerships with key clients. Here's what you'll do: Perform specific and moderate portions of a broader assignment to that of an experienced HVAC/HVDC cable engineer, understanding software modelling to develop cable design for appropriate application for both offshore and onshore design. Gather and correlate basic engineering data using established and well-defined cable design with an appreciation to current industry standards procedures and specifications, i.e. IEC, CIGRE, National Grid, SSE, understating industry best practices. Develop detailed cable design engineering assignments involving calculations, routing, installation, commissioning and maintenance of design for both offshore and onshore applications. Propose approaches to solving new problems encountered using modifications of standard procedures or methods developed in previous assignments. Identify discrepancies in results with cable design calculations, rating and sizing. Provide guidance and mentoring to graduates and entry level engineers. Perform work in accordance with the agreed upon budget and schedule with little supervision. Independently perform all the tasks necessary to complete primary design elements for engineering works. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: An electrical/electronic/power engineering or similar qualification, such as an HNC, HND, BSc/BEng and/or an MSc/MEng. Professionally qualified in Electrical Engineering (CEng Chartered Engineer or working towards achieving this) An ability to implement software tools to provide desktop studies and generate reports, using Cymcap, Cableizer, COMSOL software as an example. An understanding of HVAC and HVDC transmission principles and requirements management An understanding of functional characteristics of power systems. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? Join our dynamic and multidisciplinary Transmission & Distribution team as an Electrical HVAC/HVDC Cable Engineer and work at the forefront of innovation, contributing to the delivery of an exceptional portfolio of energy infrastructure programs and projects through long-term partnerships with key clients. Here's what you'll do: Perform specific and moderate portions of a broader assignment to that of an experienced HVAC/HVDC cable engineer, understanding software modelling to develop cable design for appropriate application for both offshore and onshore design. Gather and correlate basic engineering data using established and well-defined cable design with an appreciation to current industry standards procedures and specifications, i.e. IEC, CIGRE, National Grid, SSE, understating industry best practices. Develop detailed cable design engineering assignments involving calculations, routing, installation, commissioning and maintenance of design for both offshore and onshore applications. Propose approaches to solving new problems encountered using modifications of standard procedures or methods developed in previous assignments. Identify discrepancies in results with cable design calculations, rating and sizing. Provide guidance and mentoring to graduates and entry level engineers. Perform work in accordance with the agreed upon budget and schedule with little supervision. Independently perform all the tasks necessary to complete primary design elements for engineering works. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: An electrical/electronic/power engineering or similar qualification, such as an HNC, HND, BSc/BEng and/or an MSc/MEng. Professionally qualified in Electrical Engineering (CEng Chartered Engineer or working towards achieving this) An ability to implement software tools to provide desktop studies and generate reports, using Cymcap, Cableizer, COMSOL software as an example. An understanding of HVAC and HVDC transmission principles and requirements management An understanding of functional characteristics of power systems. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
May 22, 2025
Full time
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to join a team of talented engineers and shape the future of energy infrastructure? Join our dynamic and multidisciplinary Transmission & Distribution team as an Electrical HVAC/HVDC Cable Engineer and work at the forefront of innovation, contributing to the delivery of an exceptional portfolio of energy infrastructure programs and projects through long-term partnerships with key clients. Here's what you'll do: Perform specific and moderate portions of a broader assignment to that of an experienced HVAC/HVDC cable engineer, understanding software modelling to develop cable design for appropriate application for both offshore and onshore design. Gather and correlate basic engineering data using established and well-defined cable design with an appreciation to current industry standards procedures and specifications, i.e. IEC, CIGRE, National Grid, SSE, understating industry best practices. Develop detailed cable design engineering assignments involving calculations, routing, installation, commissioning and maintenance of design for both offshore and onshore applications. Propose approaches to solving new problems encountered using modifications of standard procedures or methods developed in previous assignments. Identify discrepancies in results with cable design calculations, rating and sizing. Provide guidance and mentoring to graduates and entry level engineers. Perform work in accordance with the agreed upon budget and schedule with little supervision. Independently perform all the tasks necessary to complete primary design elements for engineering works. Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Qualifications Ready to push the limits of what's possible? Here's what we're looking for: An electrical/electronic/power engineering or similar qualification, such as an HNC, HND, BSc/BEng and/or an MSc/MEng. Professionally qualified in Electrical Engineering (CEng Chartered Engineer or working towards achieving this) An ability to implement software tools to provide desktop studies and generate reports, using Cymcap, Cableizer, COMSOL software as an example. An understanding of HVAC and HVDC transmission principles and requirements management An understanding of functional characteristics of power systems. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Francesca Siddle) About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J Business Line: Energy Business Group: DCS Strategic Business Unit: Europe & India Career Area: Engineering Work Location Model: Hybrid Legal Entity: AECOM Infrastructure and Environment UK Limited
Overview We are preparing for a project starting mid-2025 and are interested in candidates who may want to join NSC in the near future. If you're considering a change but aren't ready yet, please review the job description below and apply online. We will contact you when we begin recruitment activities. The Onsite Support Engineer is responsible for providing end-user support, hands-on support, and collaborating with business users and stakeholders to ensure efficient support without disrupting business operations. The role requires practical support experience. Responsibilities Support and manage Microsoft desktop operating systems and Windows applications, including deployment, configuration, and management. Administer Windows client environments. Build and install PCs, telephony systems, wireless networks, and peripherals such as printers, scanners, and mobile devices. Perform routine maintenance on PCs, networks, telephony systems, and peripherals. Identify, log, and resolve technical issues related to software applications and network systems. Propose potential system improvements and changes to technical teams. Work with the Technology team to ensure the desktop computing environment operates efficiently. Manage issues with end-user workstation network software as needed. Handle incoming calls, messages, and work orders regarding desktop problems. Support network devices and servers in a business environment. Ensure work is completed within agreed service levels. Communicate technical issues clearly to technical teams and business stakeholders. Have experience with technologies such as Microsoft Intune (Autopilot), SCCM, VMWare Horizon, etc. Be proactive and passionate about End User Computing (EUC), with strong interpersonal and time management skills. Support, migrate, and deploy Windows 10/11 systems. Liaise with third-party vendors and support providers when necessary. Manage the full lifecycle of desktops and laptops. Work effectively in a global delivery environment. Provide technical support on-site, resolving hardware, software, and network issues. Install, configure, and maintain computer systems and related equipment. Diagnose and troubleshoot technical problems analytically. Train clients on new technologies and software. Document issues and solutions for future reference. Maintain a professional attitude when interacting with clients. Stay current with technology trends and advancements. Qualifications Bachelor's degree in Computer Science, IT, or related field (not always mandatory). 3 to 5 years of experience in technical support, preferably onsite. Strong knowledge of hardware, software, and networking. Excellent communication and interpersonal skills. Ability to work independently and solve problems. Good time management and organizational skills. Valid driver's license and willingness to travel (preferred). Experience with industry-specific technologies. Relevant certifications such as CompTIA A+, Network+. Multilingual skills are a plus, especially local languages. Technical Experience : The Tech-bar/OSS support member should possess strong technical knowledge and hands-on experience with the following technologies: Microsoft Client OS (Windows 10, 11) Active Directory, DHCP, DNS Print and File sharing services Hardware troubleshooting and repair Patch Management
May 22, 2025
Full time
Overview We are preparing for a project starting mid-2025 and are interested in candidates who may want to join NSC in the near future. If you're considering a change but aren't ready yet, please review the job description below and apply online. We will contact you when we begin recruitment activities. The Onsite Support Engineer is responsible for providing end-user support, hands-on support, and collaborating with business users and stakeholders to ensure efficient support without disrupting business operations. The role requires practical support experience. Responsibilities Support and manage Microsoft desktop operating systems and Windows applications, including deployment, configuration, and management. Administer Windows client environments. Build and install PCs, telephony systems, wireless networks, and peripherals such as printers, scanners, and mobile devices. Perform routine maintenance on PCs, networks, telephony systems, and peripherals. Identify, log, and resolve technical issues related to software applications and network systems. Propose potential system improvements and changes to technical teams. Work with the Technology team to ensure the desktop computing environment operates efficiently. Manage issues with end-user workstation network software as needed. Handle incoming calls, messages, and work orders regarding desktop problems. Support network devices and servers in a business environment. Ensure work is completed within agreed service levels. Communicate technical issues clearly to technical teams and business stakeholders. Have experience with technologies such as Microsoft Intune (Autopilot), SCCM, VMWare Horizon, etc. Be proactive and passionate about End User Computing (EUC), with strong interpersonal and time management skills. Support, migrate, and deploy Windows 10/11 systems. Liaise with third-party vendors and support providers when necessary. Manage the full lifecycle of desktops and laptops. Work effectively in a global delivery environment. Provide technical support on-site, resolving hardware, software, and network issues. Install, configure, and maintain computer systems and related equipment. Diagnose and troubleshoot technical problems analytically. Train clients on new technologies and software. Document issues and solutions for future reference. Maintain a professional attitude when interacting with clients. Stay current with technology trends and advancements. Qualifications Bachelor's degree in Computer Science, IT, or related field (not always mandatory). 3 to 5 years of experience in technical support, preferably onsite. Strong knowledge of hardware, software, and networking. Excellent communication and interpersonal skills. Ability to work independently and solve problems. Good time management and organizational skills. Valid driver's license and willingness to travel (preferred). Experience with industry-specific technologies. Relevant certifications such as CompTIA A+, Network+. Multilingual skills are a plus, especially local languages. Technical Experience : The Tech-bar/OSS support member should possess strong technical knowledge and hands-on experience with the following technologies: Microsoft Client OS (Windows 10, 11) Active Directory, DHCP, DNS Print and File sharing services Hardware troubleshooting and repair Patch Management
