26 jobs found

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

The Role The TV and Entertainment Writer will work with the Good Housekeeping Deputy Editor to implement and develop the TV and entertainment strategy across all key GH platforms, finding and writing stories each day, turning out sparkling copy to deadline and ensuring Good Housekeeping hits its targets, including site traffic and social engagement. They will also manage the editorial calendar, ensuring GH is ahead of the curve with entertainment listings, attend screenings, junkets and events where necessary, and work with the Newsletter Director, developing and curating Good Housekeeping's weekly TV and entertainment newsletter, as required. Main Duties Write and upload daily reactive TV and entertainment news stories to deadline, working with the Deputy Editor, covering shows and events GH readers love and helping to hit digital traffic targets. Pitch daily news stories with compelling headlines and reactive angles that work across key platforms including Google Discover, newsletter, social media, understanding the different approach to content for each platform. Attend screenings and events, build contacts with press officers for key TV channels and streaming services, and be able to cover key TV moments live when required. Use analytics packages to help adjust GH's TV and entertainment strategy and update the brand team, including the Deputy Editor, on daily and weekly progress, using data to iterate on success. Develop, curate and build GH's weekly entertainment newsletter, crafting compelling subjecs lines and headlines, keeping engagement high and building known users, developing in-email franchises where necessary. Support the Social Media Manager in creating digital content that drives social engagement and traffic referrals to Develop a TV and ents SEO strategy with the SEO manager growing traffic to the Lifestyle pillar, while also helping GH to stand out from other brands. What We Are Looking For An individual with a strong writing background (minimum 2 years) with evidence of producing excellent ideas and sensational copy A confident self-starter, who will be able to handle conversations with publicists and agents professionally and with maturity. Someone with a passion for writing and who is able to work quickly, efficiently and to tight deadlines. An adaptable individual who is a proven team player. Someone happy writing across multiple platforms. Competent on CMS and familiar with digital platforms and some knowledge of analytics packages. Benefits (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care , a company-funded Health Cash Plan , and access to mental health support . Get active and stress-free with discounted gym memberships and the Cycle to Work scheme . Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension , Income Protection , Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools , Financial Wellbeing sessions , and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

We are seeking an experienced and detail-oriented Deputy Head of Compliance to join a UK-based banking institution. This role plays a key part in ensuring regulatory compliance and effective risk management across the organisation. You will support the ongoing development of compliance frameworks, provide guidance on regulatory requirements, and help maintain a culture of good conduct and data protection. Key Responsibilities: Maintain a strong understanding of relevant legislation, PRA and FCA requirements, and applicable industry guidance within a banking context. Identify and assess regulatory risks, ensuring appropriate mitigation controls are in place and effectively maintained. Keep the Compliance Risk and Control Self-Assessments (RCSAs) current and comprehensive. Monitor and track changes in the regulatory landscape, assessing their impact on the business. Support the planning, execution, and documentation of the compliance monitoring programme. Implement and oversee conduct risk controls, identifying and addressing emerging issues, and ensuring regular reporting to governance bodies. Provide training and expert advice to business teams on conduct risk and regulatory expectations. Maintain and enhance the Conduct Risk Framework, aligning it with evolving regulatory and market conditions. Regularly review and update compliance-related policies and procedures to ensure they remain effective and relevant. Advise business areas on Consumer Duty and Treating Customers Fairly (TCF) obligations, supporting a compliant and customer-centric culture. Build strong, collaborative relationships with key stakeholders across the organisation. Ensure regulatory responsibilities are clearly communicated and understood by all staff through targeted training and awareness initiatives. Produce monthly MI reports and updates related to compliance and conduct risk. Serve as a key contact for data protection matters, supporting the Data Protection Officer in maintaining legal compliance. Monitor adherence to UK GDPR and related legislation, supporting the implementation of data protection policies. Investigate data breaches, ensuring timely and accurate reporting in accordance with internal procedures. Deliver periodic data protection training across the business. Ideal Candidate: In-depth knowledge of FCA and PRA regulations, conduct risk, and UK data protection laws. Strong understanding of compliance frameworks within the financial services sector. Experience in delivering regulatory and conduct risk training. Excellent communication skills and the ability to build effective cross-functional relationships. A proactive, analytical approach to problem-solving and risk management. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. For more information about this role, please contact: A leading financial services institution is seeking an experienced credit risk professional to lead its Premium Finance underwriting function. This is About the Role InterQuest are looking for an experienced Buy-to-Let Underwriter to join a collaborative and fast-growing challenger bank focused on em About the Role A rapidly growing player in the digital payments space is seeking a skilled Underwriter to join their Risk & Compliance team. This

We are looking for an ESR and People Data Officer to take day to day responsibility for the operation of The Electronic Staff Record (ESR) within HEIW. As this will include some systems administration duties including the setting up of position numbers, we are ideally looking for someone with ESR operational experience and knowledge of the system. Part of the role will be to support ESR users and to provide training on using ESR for staff and supervisors. In addition to the day-to-day operation of ESR this post will support the on-going work on maximising the benefits of ESR. ESR is integral to the work of the People and Facilities Management Team and this role will support the work of the team by providing people data through running a range of reports in Business Intelligence (BI) and putting it in a format that can be used by the wider team. There will be opportunities to be involved in the wider work of the Team and also to work with other departments across HEIW. The role would suit a motivated and ambitious individual with demonstrable ESR operational experience and knowledge of how the system operates, good communication skills and the ability to work with a range of people within HEIW. An understanding of the wider application of ESR and its benefits would be an advantage. Main duties of the job Be the main System administrator for the ESR system for HEIW. Manage and plan a range of activities that enable HEIW to maximise the use of ESR. Deliver ESR training and provide ESR operational support. Provide regular reports through Business Intelligence and respond to ad hoc requests for data. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government. HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others: Respect for All in every contact we have with others, Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving, Together as a Team: Working with colleagues across NHS Wales and with partner organisations. HEIW received the HPMA Award for Employee Engagement in 2019. What you can expect: a corporate induction and 90 day Welcome itinerary, a meaningful values based performance appraisal process, the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales. Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team? Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Degree or equivalent in Administration/IT Advanced knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, and Excel Basic knowledge and understanding of ESR Administration and creating positions. Working knowledge and understanding of the principles of the Data Protection Act and Information Governance protocols In-depth knowledge of ESR Organisational Hierarchy and Structures Ability to understand service user requirements and to communicate technical information to a non-technical audience through a variety of mediums e.g., face to face/email/phone/presentation/training Comprehensive knowledge and understanding of ESR Administration and creating positions. Awareness of Occupation codes, Staff groups and Job roles and their use in segmenting the workforce Undertaken training session in relation to ESR System Administration and Local Work Structures Experience Previous experience of working in an administrative role where it was necessary to provide regular support to team members with a wide range of tasks Responsibility for the day-to-day administration of one or more workforce systems Previous experience of working in an environment where there is a requirement to multitask and have a flexible approach to work whilst maintaining accuracy at all times Experience of dealing with service users/customer service experience Experienced in the use of Business Intelligence reporting Experienced in the use of formulae and Pivot tables in the analysis of data Experience in handling sensitive and confidential information appropriately Experience of working in the Microsoft 365 environment Skills and Attributes High level of attention to detail and accuracy skills Excellent organisational skills with the ability to work to deadlines Ability to work under pressure and multi-task Work on own initiative but understand when to seek help/advice from team colleagues Ability to adjust routine work plans and reprioritise own activities to accommodate unpredictable demands Understand confidentiality and apply the principles in everyday working practice Good inter-personal and communication skills both written and verbal Confidence to deal with individuals at all levels, always maintaining a professional and respectful approach Ability to deal with enquiries from colleagues and service users in an appropriate and efficient manner Welsh Language skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Deputy Head of People & Facilities Management

LOCATION: Gaydon, Warwickshire (UK) - Hybrid SALARY: Competitive At JLR, we're on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we're defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future. It's time to become a proud creator. WHAT TO EXPECT This will be a highly specialised and strategic role providing complex privacy advice and support to many parts of the JLR business globally on current and emerging personal data and privacy compliance matters. This role will have particular focus on strategic projects' privacy risk assessments and Data Protection Impact Assessments (DPIAs) fully integrated into our company's aspirations to delight our customers with a Modern Luxury experience in mobility services. The role will support key functions and projects as they look to expand sensitive and complex data handling activities in particular under the Attract & Retain value creation stream. The role will also serve as Deputy DPO. THE ROLE Key Responsibilities: Providing thought leadership into JLR Privacy Compliance programme and acting as Deputy DPO. Supporting and influencing our Business Functions' strategy on privacy-related matters for key projects, particularly as regards new strategic projects and connected services. Acting as lead data protection advisor to key data handling initiatives under Attract & Retain VCS, providing pragmatic advice on complex compliance requirements. Advising on project risk assessments and privacy impact assessments (PIAs) on relevant data processing systems. Occasionally supporting the drafting of and advising on corporate policies, procedures and guidelines on JLR's use of personal information. Advising on complex cross-border data transfer compliance requirements including drafting and providing key legal advice on privacy matters. Providing appropriate guidance, education, training, and regular communications on privacy compliance to relevant employees, including delivering data protection training to relevant business functions and participating in awareness programmes. Promoting and developing a culture of doing business in the right way; driving continuous improvement of compliance practices; and working alongside key stakeholders within the company to advise and support on privacy compliance related matters. Key Performance Indicators: Positive feedback from internal business teams and senior leadership. Provide timely, commercially minded and sound privacy compliance support. Timely management and delivery of advice on regulatory matters. Key Interactions: Strong relationships with all functional leadership areas. Workshops with key data handling functions. Privacy liaisons, NSC compliance officers and privacy leads/champions. Customer complaints management and escalation. WHAT YOU'LL NEED Essential Knowledge, Skills and Experience: Extensive privacy experience in a legal firm or in-house legal team. Good knowledge of European and cross-border privacy rules (including GDPR), and related legal frameworks (ePrivacy, FOIA, employment law, etc.), as well as applying privacy rules in complex digital and technology frameworks. Experience of providing legal advice in connection with complex data complaints and data security breaches. Experience of operationalising privacy compliance: to include privacy practices such as risk/impact assessments, handling data subject's requests, employee monitoring, vendor contracts and breach management. Experience of drafting data sharing agreements and Transfer Risk assessments. Desirable Knowledge, Skills and Experience: IAPP (CIPM or CIPP) or BCS Chartered Institute for IT (formerly ISEB) qualification in data protection. Experience of cross-border privacy projects outside of Europe. Technical understanding of IT security and information security standards. Knowledge of privacy concepts as they apply to engineering and/or telecommunications sectors would be advantageous. Personal Profile: Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Excellent communicator (must have the ability to convey complex compliance concepts into simple operational requirements) and interpersonal/influencing skills. Pragmatic and problem-solving orientated. An individual with a "Customer at the Centre" mindset who is easy to do business with, has a great deal of integrity and is driven to deliver experiences that are transparent and dependable. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. An effective team player, who actively leads, develops and supports team members. An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential. Find out what to expect at each stage of the process along with some hints and tips. Find out more about working here in our JLR Life Blog: We look after our employees by offering a host of benefits and investing in their talent through award-winning training.

The SEI Investments (Europe) Limited ("SIEL" or the "Firm") Compliance Department is responsible for creating, implementing, monitoring, and managing the Firm's procedures, key controls, and policies to ensure robust control, risk, and governance structures. The department collaborates with business units to oversee and enhance regulatory and risk controls, ensuring compliance with applicable laws and regulations. SIEL's Compliance Department is part of the broader Global Integrated Compliance Team of its parent company, SEI Investments Inc. While SIEL maintains its own governance framework, it aligns with the global organization's strategy. Collaboration with the wider compliance group is essential to ensure consistency in regulatory approaches, share best practices, and contribute to enterprise-wide compliance initiatives. Job Description The Deputy Compliance role reports to SIEL's Chief Compliance Officer ("CCO or SMF16") and plays a key role in supporting the day-to-day management of the SIEL Compliance Team, as well as overseeing critical responsibilities delegated by the CCO. This position is well-suited for a compliance professional with a strong regulatory background and leadership skills who is eager to broaden their impact and take on increasing responsibilities in compliance oversight. The successful candidate will work collaboratively with key stakeholders to strengthen the firm's compliance framework and contribute to a culture of integrity within SIEL and across SEI's Global Integrated Compliance Team. What you will do: Assist and support the SMF16 in ensuring that the Firm's governance and internal control structures remain effective and compliant with all applicable regulations. Provide strategic compliance advice to the business on firm-wide regulatory matters, including prudential regulation (MIFIDPRU, ICARA), remuneration codes, governance, and organizational arrangements. Act as a key advisor and escalation point for the Firm's Compliance Officers, ensuring consistent and well-supported regulatory guidance. Represent Compliance in Firm and/or Group Committees and Working Groups, with increasing responsibility in chairing key compliance-related forums. Assist in the development and day-to-day management of the Firm's dedicated Compliance resources, providing guidance, mentorship, and performance feedback. Review, assess and validate compliance reports and regulatory deliverables to ensure high quality, consistency, and alignment with regulatory expectations. Ensure timely resolution of regulatory breaches and complaints, overseeing appropriate regulatory notifications and responses. Lead the oversight, maintenance, and ongoing evolution of the Firm's Compliance Risk Assessment, collaborating with Senior Management to conduct horizon scanning and to evaluate regulatory, governance and data protection matters. Draft, update, and align compliance policies and procedures with regulatory changes and best practices. Provide timely and comprehensive updates to Senior Management, Committees, and the Board as needed. Monitor regulatory developments, assess their impact, and lead implementation to maintain compliance. Support ad hoc compliance projects and provide leadership coverage for the Compliance team. Strengthen the Firm's compliance culture by actively engaging stakeholders and promoting best practices. What we need from you: Remain informed regarding market conditions, regulatory developments, and industry best practices. Foster a culture of risk awareness and ensure adherence to firm-wide risk management policies and frameworks. Take ownership of identifying and escalating risk events while ensuring proper incident management procedures. Comply with all relevant FCA regulations and firm policies and procedures. What we would like from you: Experience in a compliance role within a regulated financial services firm, or transferable experience in risk management, legal, audit, or governance. Familiarity with FCA regulations, including SYSC, SUP, COBS, MIFIDPRU, ICARA, governance structures, or prudential risk management. Strong communication skills, with the ability to engage effectively with stakeholders at all levels. Analytical mindset with the ability to assess regulatory risks and contribute to compliance solutions. Experience with compliance monitoring, risk assessments, regulatory reporting, or governance frameworks. Ability to work independently, collaboratively, and proactively within a high-performing team. Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines. Comfortable using Microsoft Office and other compliance-related technology solutions. A commitment to professional growth and an interest in developing leadership capabilities over time. SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures (SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).

Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Data Protection Partner We are currently looking for an experienced Data Protection Partner to join our Data Protection Team. You'll be aligned to a specific functional or departmental area - partnering to ensure alignment with the service wide data protection strategy and risk appetite and ensuring we comply with our legal obligations Contract: Fixed term contract 12 months Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern. Salary: Circa £52,000 Reporting to: Data Protection Officer London docklands O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office. You'll be an expert in the field of data protection and have a strong knowledge of the legislation, feeling confident to provide solutions-focused data protection subject matter expertise, work in partnership with colleagues to evaluate data protection risks and identify migrating controls, build strong relatonships with senior leaders, and embed privacy by design into all activities. You'll be able to juggle and prioritise different pieces of work by balancing relationship management and privacy advice and support on major projects against providing advice on smaller privacy impact assessments (PIAs), managing our data protection training programme, policies and procedures and our data protection dashboard. As well as contributing to our response to potentially high-risk data breaches, ensuring we take prompt action to minimise the consequences of breaches, and learn from our mistakes. Key responsibilities Providing solutions-focused data protection subject matter expertise on projects, workstreams and other activities across the Service Working in partnership with other teams across the Service to help evaluate and understand data protection risk on projects, workstreams or other activity, and the associated mitigating controls, to ensure that privacy impact assessments and data protection impact assessments identify and minimise the data protection risks Managing risks and issues and communicating those that impact on data protection work to the relevant projects or areas of the organisation Using our privacy management tools to create accurate and timely data protection dashboards and reports on key data protection performance indicators for the DPO, our data protection governance committees, the executive committee and Board Actively managing our data protection training programme and ensuring it is kept up to date and aligned with our data security and data quality training programme Identifying gaps in existing data protection policies, feeding these back to the DPO and Deputy DPO to ensure our policies, procedures, privacy notices and guidance notes remain up to date Actively managing our policy, procedures and tools for tracking privacy and data protection impact assessments Working in partnership with our records management and information governance teams to ensure that our formal, documented Records of Processing (ROPA) is regularly reviewed Contributing to our response to potentially high-risk data breaches, ensuring we take prompt action to minimise the consequences of breaches, and learn from our mistakes Caring about the confidential and personal data you'll be handling - and treating information like this with discretion and sensitivity Keeping abreast of data protection legislation and news to assist with keeping the role relevant and the application accurate Helping the whole organisation comply with relevant legislative and statutory requirements for data protection - including through training, promoting good practices and improving awareness of relevant policies and procedures To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Demonstrate experience managing risks and issues and communicating the impact to relevant stakeholders Experience of influencing and persuading at a senior level - and experience of stakeholder management Be an outstanding communicator and listener with the ability to collaborate and build great working relationships with your stakeholders Have strong prioritisation skills and able to effectively manage user expectations Demonstrate the skills and knowledge required for the role Why Financial Ombudsman Service? We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Employee Assistance Programme Extensive opportunities for personal and career development Fully equipped on-site gym open 24 / 7 (London office only) Extensive Well-being resources including on-site therapists (London office only) Beautiful and bright London office looking over the Thames and near to mainline stations Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too! How do I apply? Please apply by uploading a single document containing your current CV, and a supporting statement of how you feel you are the person for the role. Applications need to be submitted by 23:59 Monday 22nd January 2024 Successful applications will be invited to interview week commencing 29th January 2024 Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process. We're proud to be an inclusive employer We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints. We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email and let us know your preferred method of contact. Find out more Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there! LinkedIn: Financial Ombudsman Service Our careers page: Good luck with your application!