34 jobs found

About R.A.D R.A.D is a performance footwear company using innovation and creativity to unlock the euphoria of sport. Inspired by skateboarding and surfing, we blend cutting-edge performance with a distinctive aesthetic rooted in lifestyle subcultures. As an underdog in a field dominated by giants, we focus on authentic, credible brand-building that challenges the status quo-step by step crafting a legacy. Tuned For The Future. Role Overview The Retail Project & Operations Manager will oversee Authorised Dealer operations, merchandising projects and supply chain processes to ensure seamless delivery of R.A.D products to customers and retail partners, in close partnership with the existing Operations team. This is a highly cross functional role that balances execution with hands on management across purchasing, fulfilment, logistics and retail partner operations. You will play a key role in optimising supply chain efficiency, driving retail growth, managing product flow and supporting apparel and footwear merchandising - embedding & optimising our operational processes to support business growth. Key Responsibilities Retail Operations & Project Management (80%) Lead and coordinate retail operational projects to support business growth, setting up retail operations for new markets for R.A.D and business expansion of the Authorised Dealer network. Oversee the onboarding of new Authorised Dealers across Gym and Running categories, including SKU setup and system integration. Ensure smooth delivery of Authorised Dealer orders in partnership with the Ops team for both new and repeat orders. Optimise ordering processes for Authorised Dealers, including the implementation of automated B2B systems via Shopify, in partnership with the eCommerce team. Manage daily purchasing and inventory processes for retail partners using the NetSuite ERP system alongside Operations and Finance, including forecasting, raising purchase orders, timely invoicing and expediting deliveries where required. Ensure inventory and stock levels are positioned in the correct warehouse locations to support Authorised Dealer forecasts and maintain R.A.D service levels. Develop and track operational KPIs for retail supply chain efficiency and dealer fulfilment performance. Coordinate fulfilment with Operations, 3PL partners and warehouse teams for B2B orders - optimising new inventory solutions for the commercial business to enable new markets. Partner with the Commercial Director to build and scale 3PL and logistics infrastructure to support entry into new regional markets. Collaborate across Commercial, Product, and Finance teams to streamline workflows, improve processes, and deliver operational efficiencies. Apparel Merchandising & Buying (20%) Manage the apparel buying cycle from order placement through to on time delivery, including PO management, invoicing and sample tracking. Support demand planning and forecasting for apparel and R.A.D extra bits, feeding data into internal teams to align seasonal volumes & go live dates. Manage packaging, trims and greige fabric orders, ensuring accurate quantity management aligned to production schedules. Partner with vendors to uphold quality standards and ensure delivery to commercial targets and brand expectations. Maintain accurate and consistent product data across internal systems and tools. Skills & Experience 6+ years' experience across retail operations, supply chain or merchandising roles. Proven track record in demand planning, purchasing and fulfilment. Experience managing 3PL, logistics, and retail network operations. Strong ERP experience - ideally NetSuite or similar systems. Intermediate to advanced Excel proficiency. Excellent organisational, time management and communication skills. Detail orientated, hands on & proactive approach. Comfortable working in a fast paced start up environment. Detail oriented with a strong sense of ownership and accountability. Background in consumer facing or omnichannel retail environments. Eligible to work in the UK. Benefits 25 days holiday plus bank holidays Generous personal footwear and clothing allowance Family & friends discount and early access to R.A.D products On site gym Quarterly Power of Movement allowance towards fitness pursuits

Company: Sitech Technology Systems Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: SITECH are the exclusive dealer for Trimble's machine control systems and experts in deploying site positioning systems, construction site software and delivering first-class training and professional services. We are looking for a motivated Technical Sales Consultant to join our team. Job Description: The Technical Sales Consultant role involves actively developing and growing the region by identifying and selling Trimble's wide range of technology solutions to the construction infrastructure services market. The position requires direct customer-facing contact and a willingness to travel within the region as needed. You will report directly to the UK and Ireland Sales Manager and work closely with the Operations team, with a personal training plan offered around the Trimble Construction Infrastructure portfolio. Responsibilities: Accountable for the sales performance of the region, including achieving revenue and profit targets. Manages regional expense budgets and maintains strong customer relations. Strategic Planning : Generate and develop a strategic territory sales plan, plan sales activity daily, weekly, and monthly, and report using internal CRM. Opportunity Management : Identify, manage, and close new and existing opportunities within the region. Collaborate with OEM and Strategic Sales to identify new business opportunities. Product Demonstration : Demonstrate the features and benefits of Trimble's Construction Infrastructure products to existing and potential customers. Consultative Sales : Perform key account management to build positive relationships with leading regional customers. Forecasting : Deliver regular and accurate sales forecasts to the UK Regional Sales Manager. Goal Achievement : Work diligently to achieve company objectives and goals, always striving to improve results. Market Analysis : Monitor and report on market strengths, weaknesses, opportunities, and threats, specifically with customers. Knowledge/Skills/Experience Degree in a technical-related discipline, civil engineering, surveying, or related business field and/or HND in a technical-related discipline. Relevant experience in a construction technology-related discipline, with previous field sales experience preferred. Strong ability to successfully sell products and services. Ability to set priorities appropriate for short and long-term objectives. Ability to make strategic decisions and take disciplined risks. What We Offer: In addition to a competitive salary, commission, car/car allowance, 25 days holiday, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and developmentAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Area Sales Manager Application Deadline: 31 December 2025 Department: Retail Fuel Sales Employment Type: Permanent Location: Blackpool Description Inver Energy ('Inver') has been supplying fuels across Ireland for almost 40 years. From our jointly owned terminal in Foynes, we offer a range of fuel products to industrial, commercial, agricultural, domestic, wholesale and retail customers. We also operate over 100 service stations under the Inver and Amber brands, along with more than 20 convenience stores. Superior customer service, competitive prices, quality fuels and supporting our local community is what drives our business and teams and we always strive to add value to our customers. Inver is part of the Greenergy Group, a leading waste based renewables manufacturer and international supplier of road fuels. Our values of Respect, Ownership, Care, and Integrity underpin every interaction we have, whether with colleagues, customers, suppliers, and the communities in which we operate. As Area Sales Manager you will be responsible for driving sales performance, expanding Inver's retail footprint and managing relationships with both existing and prospective customers within an assigned territory. Operating in a fast moving and competitive fuels sector, this role demands a strong commercial mindset, deep understanding of the retail fuel market and the ability to identify and convert new opportunities. The successful candidate will work closely with the Retail Fuels Director, as well as the Commercial and Wholesale teams, to ensure regional alignment, coordinated market coverage and delivery of Inver's ambitious growth plans. Please note these positions will have responsibility for the following territories: North East (Dublin, Meath, Westmeath, Offaly) West Midlands (Tipperary, Clare, Limerick) Key Responsibilities Develop and execute sales strategies to grow Inver's retail network across the East and South regions. Promote and sell Inver's retail solutions, securing new contracts and maintaining long term, profitable customer relationships including: Brand and supply agreements Consignment arrangements Leasing options Fuel Pods Supply only formats Build and manage strong customer relationships to ensure satisfaction, retention and repeat business. Work closely with the Commercial and Wholesale teams to align sales activity, share intelligence and maximise cross selling opportunities. Partner with the Retail Fuels Director and management team to deliver on sales targets, volume growth and profitability objectives. Present Inver's full retail offering to potential and existing customers, advising on the most suitable commercial and branding solutions. Promote and protect the Inver brand, ensuring consistent application of brand standards and messaging. Maintain and analyse market intelligence, monitoring competitors, pricing trends and new business opportunities. Respond promptly to customer enquiries and provide professional, solution oriented support. Manage customer accounts and liaise with the Credit team to monitor balances and trading limits. Produce accurate reports and analysis on sales performance, pipeline activity and customer trends. Collaborate effectively with internal departments including Marketing, Operations and Finance to support customer delivery and business objectives. Provide support and cover for colleagues as required to ensure seamless service to customers. Identify and evaluate new site opportunities, supporting Inver's network expansion strategy. Ensure compliance with operational standards across all dealer sites. Maintain detailed records and forecasts within CRM systems to support pipeline visibility and planning. Support the rollout of marketing initiatives. Participate in cross functional projects and provide guidance to dealer partners to enhance operational excellence. Skills, Knowledge and Expertise Third level qualification in Business or a related area, or equivalent relevant experience. Proven experience as a Sales Manager, Area Manager or Senior Account Manager within the fuel, energy, FMCG or similar B2B environment. Full, clean driver's licence. Highly organised, analytical and comfortable managing multiple priorities in a fast paced market. Proficient in Microsoft Office. Demonstrated ability to develop and maintain strong customer relationships. Strong commercial and negotiation skills, with the ability to deliver profitable growth. Excellent communication, presentation and interpersonal abilities. Flexible, motivated and a collaborative team player with strong initiative and ownership. Benefits Competitive Salary Discretionary Bonus Commission Company Pension Scheme Company Car, phone and laptop Paid Holiday Leave

# Head Office & Parts Hub Accountant Job IntroductionPentagon Motor Group have a fantastic career opportunity for a finance professional to join their business. Our Derby based Head Office are on the look out for an Accountant to join their team!Do you:If the answers are YES, then you may be the person we are looking for.When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 31 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving 's on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.As a Dealership Accountant with Pentagon Motor Group, your main role and responsibilities will include; Consolidating and analysing weekly business unit forecasts and trends. Ensuring the accuracy of financial information reported to head office within company deadlines. Providing robust management information and analysis to support the month end results. Preparing monthly balance sheet reconciliations. Assisting with the preparation of the annual financial business plan. Managing a team of Accounts & Administration team members Advising General/Senior Managers on the fiscal policies of Pentagon Motor Group and ensure adherence to them.The working hours for this role are Monday - Friday - 6 hours per day. To be discussed on interview .The ideal candidate will be an experienced Accountant with a proven, successful track record in delivering excellence. This position requires the successful person to be hands on and task focused to ensure an accurate and timely monthly accounting cycle for the Dealership.Ideal candidates will also be: Qualified to Level 2 or above in AAT or equivalent. Experienced in all aspects of Accounting including working on and finalising annual budgets, completing year-end audits, month end accounting, processing payroll information etc. A strong and effective communicator both written and verbally Able to demonstrate strong analytical skills and attention to detail. A natural problem solver with the ability to review their own work and identify and correct mistakes. Motivational and able to support and guide their team. Proficient in Excel and OutlookPrevious experience using Kerridge and working within the Motor Trade would be a distinct advantage for this role.At Pentagon, we believe that diversity and inclusion are fundamental to our success.We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website! Head Office & Parts Hub Accountant Salary competitive salary +plus great company benefits and company car Annual Job Reference ukmotus/TP/23905/1743 Contract Type Part Time Closing Date 31 January, 2026 Job Category Management Business Unit PMG Derby Group Location Head office, Alfreton Road, United Kingdom 11 December, 2025

Click here for our Careers & Life at JCB pages About the role: As General Manager - Teletruk, you'll take full ownership of the Teletruk product range, driving its strategic direction and commercial success across global markets. Reporting to the Group Business Director, you'll be responsible for shaping and delivering long-term plans that grow market share, profitability, and customer satisfaction. This pivotal role will see you working closely with Marketing, Product, and Commercial teams to enable sales growth beyond our ambitious five-year plan. What does this roleinvolve day to day? Strategic Leadership - Develop and execute strategic plans to drive revenue growth and market share expansion for the Teletruk range. Sales & Business Development - Drive sales through dealer networks and direct channels, identify market opportunities, and implement initiatives to deliver growth. Financial Management - Manage budgets, forecasts, and overall financial performance. Cross-Functional Collaboration - Work closely with Marketing, Product, and Commercial teams to ensure alignment with business objectives. Relationship Management - Build strong relationships with distributors, key accounts, and internal stakeholders. Market Insight - Monitor industry trends and competitor activity to identify opportunities and risks. Team Leadership - Provide guidance, mentorship, and motivation to your team to maximise performance and development. Brand Representation - Represent the Teletruk brand at senior-level negotiations and industry events. This will be suited to you if You have proven experience in a senior leadership role within industrial equipment, material handling, or construction sectors. You possess strong commercial acumen and a track record of delivering growth and profitability. You have experience in sales, marketing, and product strategy, ideally with industrial forklifts or similar equipment. You are a strategic thinker with exceptional leadership and communication skills. You thrive in a fast-paced environment and can manage multiple priorities effectively. You are confident in building relationships and influencing at all levels. You have the ability to adapt your approach for different situations and communicate effectively across the business. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team's interview followed by an in-person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in-house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies JCB does not accept any speculative approaches to present candidates for advertised vacancies.

Senior Product Analytics Manager, Parameta Solutions page is loaded Senior Product Analytics Manager, Parameta Solutionslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R4105The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting. Role Overview We are seeking a highly skilled and versatile Senior Product Analytics Manager to join our Product Analytics function within Parameta Solutions. This role combines advanced quantitative knowledge, data science, data engineering, and business analysis to accelerate product development through rapid prototyping and data exploration.You will act as a central point of contact for Parameta's Product Management, Engineering, and Development teams and play a critical role in designing and validating data-driven products and tools across multiple asset classes. This is a unique opportunity to apply both technical and strategic thinking to support innovation in financial markets data. Role Responsibilities Partner with Product Managers across various domains-OTC financial market data, Benchmarks & Indices, Risk & Regulatory Solutions, and Trading Analytics-to design and prototype data-driven products. Act as a bridge between Product, Engineering, and Development teams, helping translate business requirements into technical solutions. Provide actionable feedback on product feasibility, technical design, and data requirements to drive product strategy and execution. Support sales and commercial teams by identifying new product opportunities, including sourcing and leveraging internal and external datasets. Collaborate with TP ICAP's Quantitative Analytics team to research and prototype models requiring deep pricing expertise. Act as a "data hunter"-locating and integrating valuable data sources, including transactional and indicative data, across internal platforms and third-party systems. Communicate complex quantitative and data science concepts clearly to both technical and non-technical stakeholders. Serve as a subject matter expert on advanced data workflows and analytics solutions relevant to capital markets and energy/commodity sectors. Stay current with industry innovations in data science, machine learning, and quantitative analytics. Experience / Competencies Essential Demonstrated background in financial mathematics with the ability to apply standard derivative pricing models. Advanced programming proficiency in Python for data analysis, modelling, and prototyping. Solid experience in building and calibrating indicative pricing models for OTC derivatives and cash instruments (e.g. interest rate swaps, FX options, credit derivatives, fixed income). In-depth knowledge of OTC and cash market instruments, including market conventions, risk management, and pricing methodologies-especially in Interest Rates, FX, Credit, and Energy. Ability to manipulate and extract insights from structured data formats (e.g. JSON), including rebuilding order books and analysing trade-level messages. Practical experience in applying machine learning techniques to financial datasets and problems. Demonstrated experience in writing technical documentation and working within Agile frameworks (e.g. Scrum or Kanban). Ability to communicate technical findings clearly through presentations, reports, and discussions with non-technical stakeholders. Entrepreneurial mindset with the ability to work independently in a fast-paced, commercially driven environment.Desired Familiarity with order book reconstruction from tick or transactional data across asset classes. Experience working directly with sales, trading, or compliance stakeholders in a product or analytics capacity. Exposure to data products hosted on cloud-based platforms (e.g. AWS, Azure, Snowflake). Knowledge of real-time and historical market data processing pipelines. Experience in the development of dashboards, APIs, or analytical front ends for internal or client use. Understanding of regulatory use cases such as FRTB, EMIR, or MiFID II. Experience collaborating with quant developers or financial engineers to industrialise prototype models. Postgraduate qualification in a technical discipline such as Financial Engineering, Mathematics, Data Science, Computer Science, or Physics. Job Band & Level Manager / 6 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities

This is an exciting opportunity to join our dynamic product management team at ION.Product Manager/Business Analyst with product management responsibilities for the XTP Analytics/Clarus Charm (Charm) product globally. Key Responsibilities: Charm is IONS real-time high-performance risk and margin platform designed to solve the challenges of the new cleared and bilateral OTC derivatives market structure, in the context of regulatory reform since the Great Financial Crisis. As Product manager for Charm product, you will be responsible for: Planning, documenting executing on the strategic roadmap for the product and the integration of the product into the wider ION solutions Customer relationship Management Support new account sales with demonstrations of the Clarus product Project management and delivery of implementations Interface with Dev team for documenting and testing enhancements and bug fixes Required Skills, Experience and Qualifications: 7 to 12 years of experience of OTC Product Management within Capital Markets with ability to established credible senior relationships at prospective customers Extensive domain knowledge of Cleared and Bilateral OTC Derivatives markets, both in terms of regulation, market infrastructure and vendors Strong communication, inter-personal and presentation skills to conduct meetings with senior management at prospective customers and extensive track record of product demonstration experience to a wide range of customer and user profiles Project management ability to communicate and prioritize tasks and deliverables with customers and internal teams Preferred Skills: Strong Excel skills to build workbooks and prototypes that access XTP Analytics Clarus APIs Good python knowledge for product demonstrations and customer evaluations Good technical understanding of databases, cloud, servers, object-orientation and architectures for reliability and performance About ION: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Senior Risk Manager will work closely with the Technology Function and Parameta Solutions business to identify, assess, and mitigate operational risks. This role integrates risk management into strategic and change initiatives, ensuring alignment with business objectives. It also provides expert advice, delivers insightful analysis and reporting, ensures compliance with the Enterprise Risk Management Framework and Business Continuity Management requirements, and promotes a risk-aware culture through training and engagement. Key Responsibilities Risk Identification & Assessment Collaborate with Technology and Parameta to identify and assess material risks across business-as-usual, emerging threats, strategic initiatives, and change programs. Support and challenge risk assessment activities (e.g., RCSA, Top-Down Risk Assessment, Scenario Analysis, Root Cause Analysis). Deliver timely and accurate risk insights to inform decision-making.Risk Appetite Define and review risk appetite thresholds and KRIs in alignment with business activities and risk profile. Monitor risk profile against appetite and recommend actions for out-of-tolerance risks.Strategic Risk & Change Management Assess risks related to strategic initiatives (e.g., M&A, new products, ventures), including financial, operational, regulatory, and cultural impacts. Review new business requests to ensure risk profiles are understood and mitigated appropriately.Risk Mitigation & Management Evaluate and challenge the adequacy of control and policy frameworks. Support remediation of control deficiencies and assess risk acceptance impacts. Conduct or support assurance activities, including control testing and targeted reviews.Risk Monitoring & Reporting Produce MI and analysis on risk appetite performance, significant events, remediation status, and emerging threats. Participate in management meetings and risk committees, providing second-line oversight and commentary.Events, Issues, Risk Acceptances & Policy Breaches Oversee escalation and mitigation of significant events. Provide quality assurance over events, issues, and policy breaches. Lead deep dives into internal/external events and ensure effective remediation.Business Continuity & Crisis Management Provide oversight of business continuity plans and crisis response coordination. Support remediation planning and ensure timely execution of updates following tests or disruptions.Training & Awareness Deliver training sessions to enhance risk awareness and competency across Technology and Parameta. Promote risk management practices through business engagement strategies. Experience & Competencies Essential Experience working in an Operational Risk program within a medium to large financial institution. Proven ability to collaborate with technology teams on system security, incident response, and data protection. Bachelor's degree in business, accounting, finance, or related field; or equivalent professional certification. Demonstrated, in-depth knowledge of the financial services industry and operational risk frameworks. Excellent analytical skills with the ability to interpret and present data clearly. Effective project management and prioritisation skills in high-demand environments. Solid communication skills with adaptability across technical and senior audiences. Self-starter with a curious mindset and problem-solving orientation. Proven stakeholder management skills across diverse and complex environments.Desired Experience in an IDB or Capital Markets environment. Additional risk-related experience beyond Operational Risk. Familiarity with fixed income, equities, FX, emerging markets, and electronic/algorithmic trading. Understanding of post-trade workflows supporting these products. Knowledge of risk models and industry best practices in operational risk. Experience with GRC systems and business continuity planning. Exposure to crisis management frameworks and strategic risk assessments. Job Band & Level: Manager / 7 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.

Oracle E-Business Change Lead page is loaded Oracle E-Business Change Leadlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R4473The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview This is an Oracle EBS Change Lead within the TPICAP Technology Oracle EBS Team. The Oracle EBS Change Lead will join the Oracle EBS team alongside other Functional and Technical analysts and will provide the team with expert Oracle EBS knowledge as well as a change/project management capability.Reporting to the Head of Corporate Systems and working closely with the Oracle E-Business Support Manager, this role will act as the change lead within the Oracle E-Business team and will be responsible for managing and delivering Oracle related change projects across the organisation.The role requires a deep understanding of the Oracle Financials modules as well as Purchasing and Projects modules to aid in solution design and provide guidance to their stakeholders. Strong project management skills and experience of delivering change is key for this role. Attention to detail and pro-activeness are crucial traits of this role to ensure that delivery is on time and to a high quality. Role Responsibilities Manage the change portfolio across Oracle E-Business suite Elicit and understand functional and non-functional requirements in order to design and deliver software solutions Identify complex problems and review related information to evaluate and develop solutions. Provide functional-technical support for the Oracle E-Business Suite and help the support team deliver projects and initiatives Offer and provide support and assistance to colleagues where appropriate and provide system knowledge sharing Produce detailed and thorough documentation in relation to development processes and tasks Build relationships with internal and external stakeholders to ensure continuity of service and implementation of global development standards. Manage delivery of change utilising project management methodologies. Assist the BAU Oracle support team when required. Experience / Competences Essential Strong functional and technical understanding of the Oracle E-Business suite Understanding of Finance process flows and double entry accounting principals Strong experience as an Oracle EBS Functional-Technical Consultant Oracle EBS R12 experience in: iProc, iExp PO, AP, AR, GL, FA, PA, OTL, preferably v12.2.11 or similar Experience of large-scale change projects and programmes. Project management within a change environment. Proven track record of successful project delivery within an Oracle EBS environment Working to tight deadlines within a project environment essential Comfortable with working with senior stakeholders across the organisation MS Office expert user Ability to prioritise workload based on multiple business drivers Good oral and written communication skills including the ability to communicate technical issues to non-technical people Attention to detail Ability to work effectively as part of a team and independently when required Project management methodology Bachelor's Degree or equivalent education/experience Part-Qualified Accountant (e.g AAT/ACCA/ACA/CIMA) Competent functional skills across Financials, Procurement and Projects modules Competent technical skills in the following: + SQL & PL/SQL + Data migration + Setup migrationDesired Desirable skills or understanding of the following: + Oracle report builder & form builder + BI Publisher + Workflow + Alerts + AME + Hubble software + APEX Job Band & Level Manager / 7 LI-MID Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.

Job Description As a TPS Parts Sales Executive you'll be responsible for handling external sales enquiries and achieving allocated sales targets for Volkswagen TPS. You will develop and maintain long term relationships with customers whilst providing expert knowledge, advice and support. Your role will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times whilst professionally representing the TPS brand. You will have regular business customers that require account management and product upsell. Responsibilities Achieve personal target KPI's and revenue objectives Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Maintain own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. Resolve any customer concerns or complaints professionally, seeking additional support where necessary Record and feedback lost sales opportunities to the Sales Manager Maintain a professional and smart appearance at all times, and conduct business with the highest level of integrity and professionalism Maintain accurate customer records adhering to GDPR policies Qualifications Previous experience in a parts or distribution operation involving regular telephone contact with retail and trade customers or experience of selling in a fast paced environment Ability to build strong and trusting relationships Ability to relate well to others and work as part of a team Excellent communication skills and telephone manner Good IT skills Demonstrates excellent attention to detail and accurate record-keeping About the Company Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more. We're expanding our own-brand, Motor Match our used sites, and we don't stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe. But, it's not what we do that makes us the company we are, it's how we do it; it's our family heritage that sets us apart, with the Smyth family playing a hands on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who've been with us five, ten and fifteen years! Benefits Holidays that increase with length of service Your Birthday off Company Pension Scheme Death in Service Benefit Long service recognition Annual flu jab Discounts on products and services that extend to your family and friends Cycle to work scheme Employee recruitment referral payments Employee assistance programme and counselling service Occupational health services Flexible working patterns Car Benefit Scheme for employee or family When you join Swansway, you're joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!