Global Senior Technical Account Manager, GFS At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team is responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in the Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! Key job responsibilities: Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning. Utilize technical skills to solve difficult support issues and technical challenges. Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting processes for customer issues and escalations. Advocate for customer needs to overcome adoption blockers and drive new feature development. Improve customer capabilities by running workshops, operations, and architecture reviews. Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption. Work with customers across all levels from developers through to C-Suite executives. Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers. A day in the life: In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Minimum qualifications: Experience in design/implementation/operations/consulting with distributed applications. Experience in technical engineering. Experience in a 24x7 operational services or support environment. Experience in internal enterprise or external customer-facing environment as a technical lead. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Feb 16, 2025
Full time
Global Senior Technical Account Manager, GFS At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team is responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in the Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! Key job responsibilities: Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning. Utilize technical skills to solve difficult support issues and technical challenges. Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting processes for customer issues and escalations. Advocate for customer needs to overcome adoption blockers and drive new feature development. Improve customer capabilities by running workshops, operations, and architecture reviews. Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption. Work with customers across all levels from developers through to C-Suite executives. Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers. A day in the life: In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Minimum qualifications: Experience in design/implementation/operations/consulting with distributed applications. Experience in technical engineering. Experience in a 24x7 operational services or support environment. Experience in internal enterprise or external customer-facing environment as a technical lead. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
You will need to login before you can apply for a job. Global Senior Technical Account Manager , GFS DESCRIPTION At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning Utilize technical skills to solve difficult support issues and technical challenges Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting process for customer issues and escalations Advocate for customer needs to overcome adoption blockers and drive new feature development Improve customer capabilities by running workshops, operations and architecture reviews Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption Work with customers across all levels from developers through to C-Suite executives Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers A day in the life In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in design/implementation/operations/consulting with distributed applications Experience in technical engineering PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 15, 2025
Full time
You will need to login before you can apply for a job. Global Senior Technical Account Manager , GFS DESCRIPTION At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentor-ship and active support to achieve AWS certifications. This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in Contact center & Telecom domain to help our customers achieve operational excellence on Amazon Connect at scale. You'll provide strategic guidance to customers on the implementation and operations of Amazon Connect, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of their Amazon Connect implementation. The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning Utilize technical skills to solve difficult support issues and technical challenges Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency. Understand operational parameters and troubleshooting process for customer issues and escalations Advocate for customer needs to overcome adoption blockers and drive new feature development Improve customer capabilities by running workshops, operations and architecture reviews Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption Work with customers across all levels from developers through to C-Suite executives Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers A day in the life In this role, you'll leverage your technical knowledge to ensure our customers' Amazon Connect implementations are flexible, scalable, and resilient on the AWS platform. As a trusted advisor, you'll play a pivotal role in ensuring customer success as they migrate their workloads to the cloud, ensuring their operational excellence on AWS. This includes providing deep process and technical expertise to help customers overcome complex operational challenges. With your in-depth operations experience and knowledge, you'll guide customers in understanding and implementing best practices for operating in the cloud. This involves assisting customers in mitigating operational risks using scalable and cost-effective solutions on AWS. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Experience in design/implementation/operations/consulting with distributed applications Experience in technical engineering PREFERRED QUALIFICATIONS Experience in a 24x7 operational services or support environment Experience in internal enterprise or external customer-facing environment as a technical lead Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity Ready to lead operations at one of the world's leading crypto exchanges? OKX is looking for a dynamic and strategic UK Head of Operations to drive our day-to-day operations and shape the future of our UK business. Reporting directly to the UK CEO, you will be at the forefront of managing high-impact projects, optimising platform operations, and ensuring full compliance with current and future licensing requirements. From leading product rollouts and setting up payment systems to integrating crypto custody solutions, you will play a pivotal role in aligning innovation with regulatory standards. This is your chance to spearhead transformative initiatives, refine operational processes, and collaborate across teams locally and internationally to drive efficiency and business growth. You will define key performance metrics (KPIs & KRIs), leverage data-driven insights, and influence strategic decisions that shape OKX's product and commercial direction. If you're a results-driven leader with a passion for fintech and crypto, we want to hear from you! Key Responsibilities Strong analytical mindset, with a sharp ability to assess business operations and uncover key insights that drive meaningful improvements. Exceptional communication and presentation skills, with the ability to translate complex concepts into clear, compelling narratives tailored to diverse audiences. Oversee key projects within the UK entity, including product launches, licensing, and crypto & payment solutions, by working closely with teams across various local and international stakeholders such as Product & Engineering, Legal, Compliance, and Finance. Identify and implement new solutions by collaborating with internal stakeholders and external providers to ensure compliance and smooth integration, addressing any challenges related to crypto custody and fiat on/off ramp. Oversee UK custody operations by ensuring proper security measures and reconciliation processes to protect client assets while improving custody practices in line with industry standards. Oversee payment operations for both e-money and cryptocurrency transactions, maintaining smooth processing, building strong relationships with banks and payment providers, and ensuring compliance with AML, KYC, and other regulations. Track and analyse key business performance indicators (KPIs) for crypto and e-money operations, providing regular reports and recommendations to senior leadership to drive improvements. Support the CEO by managing special projects and high-priority tasks, ensuring timely execution by adjusting resources and priorities as needed. What We Look For In You Proven experience in an operations leadership role within the cryptocurrency, fintech, and/or payments industry. Strong understanding of crypto digital assets, custody, EMI payments integration, and the UK regulatory environment. Demonstrated ability to lead complex projects and cross-functional teams effectively. Exceptional analytical and strategic thinking skills, with a results-driven mindset. Experience implementing operational efficiencies and scalable processes in fast-paced environments. Strong interpersonal and communication skills, capable of collaborating with stakeholders at all levels. Ability to work in a dynamic and evolving regulatory landscape while maintaining a proactive approach to compliance and operational excellence. Commercial awareness and business acumen. Extensive experience in steering company-wide planning initiatives for hyper-growth businesses, ensuring strategic alignment and delivering strong, measurable outcomes in future cycles. Nice to Haves In-depth knowledge of AML, KYC, and other compliance frameworks within the UK digital assets and payments framework. Strong adaptability and resilience in high-pressure environments. Self-driven and highly motivated with a passion for operational excellence and business growth. Prior experience in a leadership role supporting strategic initiatives in crypto and/or electronic money services. Perks & Benefits Competitive total compensation package Learning & Development programs and education subsidy for employees' growth and development Various team building programs and company events Wellness allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Accepted file types: pdf, doc, docx, txt, rtf Are you eligible to work in the location of which this job post is posted in? Select Will you require visa sponsorship now or in the future? Select Where are you currently employed or where were you last employed? What is your notice period to your current employer? Select
Feb 15, 2025
Full time
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity Ready to lead operations at one of the world's leading crypto exchanges? OKX is looking for a dynamic and strategic UK Head of Operations to drive our day-to-day operations and shape the future of our UK business. Reporting directly to the UK CEO, you will be at the forefront of managing high-impact projects, optimising platform operations, and ensuring full compliance with current and future licensing requirements. From leading product rollouts and setting up payment systems to integrating crypto custody solutions, you will play a pivotal role in aligning innovation with regulatory standards. This is your chance to spearhead transformative initiatives, refine operational processes, and collaborate across teams locally and internationally to drive efficiency and business growth. You will define key performance metrics (KPIs & KRIs), leverage data-driven insights, and influence strategic decisions that shape OKX's product and commercial direction. If you're a results-driven leader with a passion for fintech and crypto, we want to hear from you! Key Responsibilities Strong analytical mindset, with a sharp ability to assess business operations and uncover key insights that drive meaningful improvements. Exceptional communication and presentation skills, with the ability to translate complex concepts into clear, compelling narratives tailored to diverse audiences. Oversee key projects within the UK entity, including product launches, licensing, and crypto & payment solutions, by working closely with teams across various local and international stakeholders such as Product & Engineering, Legal, Compliance, and Finance. Identify and implement new solutions by collaborating with internal stakeholders and external providers to ensure compliance and smooth integration, addressing any challenges related to crypto custody and fiat on/off ramp. Oversee UK custody operations by ensuring proper security measures and reconciliation processes to protect client assets while improving custody practices in line with industry standards. Oversee payment operations for both e-money and cryptocurrency transactions, maintaining smooth processing, building strong relationships with banks and payment providers, and ensuring compliance with AML, KYC, and other regulations. Track and analyse key business performance indicators (KPIs) for crypto and e-money operations, providing regular reports and recommendations to senior leadership to drive improvements. Support the CEO by managing special projects and high-priority tasks, ensuring timely execution by adjusting resources and priorities as needed. What We Look For In You Proven experience in an operations leadership role within the cryptocurrency, fintech, and/or payments industry. Strong understanding of crypto digital assets, custody, EMI payments integration, and the UK regulatory environment. Demonstrated ability to lead complex projects and cross-functional teams effectively. Exceptional analytical and strategic thinking skills, with a results-driven mindset. Experience implementing operational efficiencies and scalable processes in fast-paced environments. Strong interpersonal and communication skills, capable of collaborating with stakeholders at all levels. Ability to work in a dynamic and evolving regulatory landscape while maintaining a proactive approach to compliance and operational excellence. Commercial awareness and business acumen. Extensive experience in steering company-wide planning initiatives for hyper-growth businesses, ensuring strategic alignment and delivering strong, measurable outcomes in future cycles. Nice to Haves In-depth knowledge of AML, KYC, and other compliance frameworks within the UK digital assets and payments framework. Strong adaptability and resilience in high-pressure environments. Self-driven and highly motivated with a passion for operational excellence and business growth. Prior experience in a leadership role supporting strategic initiatives in crypto and/or electronic money services. Perks & Benefits Competitive total compensation package Learning & Development programs and education subsidy for employees' growth and development Various team building programs and company events Wellness allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Accepted file types: pdf, doc, docx, txt, rtf Are you eligible to work in the location of which this job post is posted in? Select Will you require visa sponsorship now or in the future? Select Where are you currently employed or where were you last employed? What is your notice period to your current employer? Select
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. As Director of Cyber Security, you will be at the forefront of safeguarding the Financial Times' digital landscape, leading critical functions in Cyber Consultancy & Engineering and Cyber Governance . Reporting directly to the Vice President of Cyber Security, you will help drive the strategic vision and operational excellence needed to fortify the FT's cyber defences. This role is pivotal in enabling the organisation to innovate fearlessly and operate with confidence, ensuring resilience against an ever-evolving threat landscape. Your leadership will shape a secure future for the FT, empowering the business to thrive securely in the digital age. Key Responsibilities Secure Development: Collaborate with engineering and IT teams to embed security into systems and applications. Technical Expertise: Provide guidance on secure architecture, secrets management, and best practices. Threat Management: Lead all aspects of penetration testing, bug bounty programs, and vulnerability reporting to mitigate risks and align with regulations. Vendor Relationships: Manage partnerships with security vendors, ensuring value and support. Cyber Governance Compliance and Risk: Ensure adherence to standards like Cyber Essentials, ISO 27001, and GDPR. Manage third-party risks, audits, and a comprehensive risk register. Policy and Governance: Develop and maintain policies, procedures, and a robust governance framework to address evolving threats. Strategic Oversight: Support incident response and provide advice to enhance the organisation's cyber readiness. Leadership and Strategy Culture and Awareness: Foster a security-conscious culture through training and advocacy. Performance Tracking: Define important metrics to measure and communicate the success of security initiatives. Team Development: Lead, mentor, and retain a high-performing team of professionals. Strategic Alignment: Partner with the VP of Cyber Security to align strategies with business objectives and drive impactful change. Required Skills and Experience Proven leadership experience in a senior cyber security role, ideally within a complex, global organisation. Deep expertise in one or more of the following areas: security consultancy, security engineering, vulnerability management or governance. Deep knowledge of modern DevSecOps practices. Experience in leading vulnerability management programs, including expertise in utilising tools and processes for vulnerability scanning, conducting penetration testing, and delivering actionable reporting to support an effective and comprehensive vulnerability management strategy. Excellent communication and stakeholder management skills, with the ability to convey complex technical issues to non-technical audiences. Hands-on experience collaborating with engineering and development teams to integrate security into CI/CD pipelines. Experience in applying and conforming to relevant regulations and standards such as Cyber Essentials, GDPR, ISO 27001, NIST Cybersecurity Framework. Strong analytical and problem-solving skills, with a determined and proactive approach. Knowledge of emerging security trends and threats relevant to the publishing and media industry. Preferred Qualifications Degree in related subject or equivalent experience Professional certifications such as CISSP, CISM, or GIAC are highly desirable. Cloud security certifications such as AWS Certified Security Specialist What's in it for you? Our benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a hybrid working model which is 50% of time in the office. We will support specific flexibility requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help.
Feb 14, 2025
Full time
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. As Director of Cyber Security, you will be at the forefront of safeguarding the Financial Times' digital landscape, leading critical functions in Cyber Consultancy & Engineering and Cyber Governance . Reporting directly to the Vice President of Cyber Security, you will help drive the strategic vision and operational excellence needed to fortify the FT's cyber defences. This role is pivotal in enabling the organisation to innovate fearlessly and operate with confidence, ensuring resilience against an ever-evolving threat landscape. Your leadership will shape a secure future for the FT, empowering the business to thrive securely in the digital age. Key Responsibilities Secure Development: Collaborate with engineering and IT teams to embed security into systems and applications. Technical Expertise: Provide guidance on secure architecture, secrets management, and best practices. Threat Management: Lead all aspects of penetration testing, bug bounty programs, and vulnerability reporting to mitigate risks and align with regulations. Vendor Relationships: Manage partnerships with security vendors, ensuring value and support. Cyber Governance Compliance and Risk: Ensure adherence to standards like Cyber Essentials, ISO 27001, and GDPR. Manage third-party risks, audits, and a comprehensive risk register. Policy and Governance: Develop and maintain policies, procedures, and a robust governance framework to address evolving threats. Strategic Oversight: Support incident response and provide advice to enhance the organisation's cyber readiness. Leadership and Strategy Culture and Awareness: Foster a security-conscious culture through training and advocacy. Performance Tracking: Define important metrics to measure and communicate the success of security initiatives. Team Development: Lead, mentor, and retain a high-performing team of professionals. Strategic Alignment: Partner with the VP of Cyber Security to align strategies with business objectives and drive impactful change. Required Skills and Experience Proven leadership experience in a senior cyber security role, ideally within a complex, global organisation. Deep expertise in one or more of the following areas: security consultancy, security engineering, vulnerability management or governance. Deep knowledge of modern DevSecOps practices. Experience in leading vulnerability management programs, including expertise in utilising tools and processes for vulnerability scanning, conducting penetration testing, and delivering actionable reporting to support an effective and comprehensive vulnerability management strategy. Excellent communication and stakeholder management skills, with the ability to convey complex technical issues to non-technical audiences. Hands-on experience collaborating with engineering and development teams to integrate security into CI/CD pipelines. Experience in applying and conforming to relevant regulations and standards such as Cyber Essentials, GDPR, ISO 27001, NIST Cybersecurity Framework. Strong analytical and problem-solving skills, with a determined and proactive approach. Knowledge of emerging security trends and threats relevant to the publishing and media industry. Preferred Qualifications Degree in related subject or equivalent experience Professional certifications such as CISSP, CISM, or GIAC are highly desirable. Cloud security certifications such as AWS Certified Security Specialist What's in it for you? Our benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a hybrid working model which is 50% of time in the office. We will support specific flexibility requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help.
Embrace this exciting opportunity to lead enterprise risk management and drive organizational resilience at London Hydro! As the Director, Enterprise Risk Management (ERM), you will play a pivotal role in shaping risk strategies, enhancing business continuity, and ensuring regulatory compliance. Reporting to the Vice President, Legal & General Counsel, you will identify and mitigate emerging risks, develop risk frameworks, and foster a proactive risk management culture across the organization. With the energy sector rapidly evolving, this role offers the chance to make a lasting impact by strengthening corporate risk oversight, advancing crisis management strategies, and supporting London Hydro's long-term success. WHAT YOU WILL DO ERM: Develop, implement, operate, monitor, adapt, and audit adherence to the ERM program, including risk framework and assessment, risk appetite, risk mitigation, methodology, RACI matrix, policies, procedures, systems, and internal communication and education, all in alignment with the strategic plan and direction from the Executive Committee and Board of Directors. Identify, measure, manage, and monitor current and emerging risks. Foster an enterprise-wide risk management philosophy to day-to-day problem-solving and decision-making through ongoing collaboration, education, communications, and internal audit/review. Business Continuity Management: Recommend governance principles, and lead the organization, monitoring and continuous improvement of the enterprise business continuity and disaster recovery program, policy, framework, systems, and operational procedures in consultation with Executives, Corporate Communication, Operational and Information Technology / Cyber Security teams, Customer Service, Engineering & Operations, Finance/Regulatory, Health & Safety, Human Resources, external agencies and consultants, and other identified stakeholders. Perform risk assessments, and business impact analysis, and coordinate and manage continuity planning/tabletop exercises both internally and in coordination with relevant external agencies (e.g. City of London, IESO). In partnership with Corporate Communications, manage and implement (as necessary) the corporation's Crisis Management Plan. Data and Reporting: Liaise with internal and external stakeholders to collect relevant and accurate qualitative and quantitative data/information. Conduct ongoing scans to identify trends and/or emerging risks. Develop and ensure ongoing accuracy and effectiveness of enterprise risk management and business continuity reports, KPIs, and dashboards. Provide regular updates to relevant stakeholders. Prepare correspondence, memoranda, project plans, proposals, recommendations, and meeting presentations. Prepare thorough, persuasive narrative evidence, arguments, models, forecasts, and analyses in support of corporate positions in rate and regulatory applications/filings. Documents and Records: Maintain confidential and general files (digital and hard copy), ensuring that corporate records about risk management and business continuity are organized, maintained, accessible, and retained and/or destroyed in accordance with record retention policy and procedure. Compliance: Assist with interpretation, analysis, and implementation (when appropriate) of existing and proposed regulatory legislation, codes, guidelines, and market rules. Assist with providing information, education, and/or advice regarding strategy, policy, and compliance with senior management, the Executive, and/or the Board of Directors. Present alternatives and recommend policy positions. Assist with privacy matters and Freedom of Information requests. Leadership: Represent the corporation, maintain beneficial business relationships, and advance the Company's position through participation in external stakeholder committees, proceedings, and consultations. Participate in setting corporate and division goals and targets. Ensure corporate goals, targets, policies, and legislated regulatory requirements are being met internally and externally. Promote, encourage, and ensure the development, professionalism, and health and safety of the department's team members. Safety: Ensure personal and direct reports' adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies, and Health and Safety policies. Ensure personal and direct reports' accident reports are reviewed and corrective action taken. Perform other duties related to the above job purpose. WHAT YOU WILL BRING Successful completion of a degree or diploma in a related field from a recognized post-secondary institution. Successful completion/eligibility to receive the Canadian Risk Management (CRM) designation. Minimum eight (8) years of relevant, progressive experience in enterprise risk management and business continuity. Knowledge of Ontario's electricity distribution industry is considered an asset. Professional and effective oral, written, presentation, and interpersonal skills. Experience in liaising with senior management and external agencies. Strong leadership, management, supervisory, and project and change management skills. Ability to establish and maintain positive and effective cross-functional relationships at all levels of the organization. Position necessitates a high degree of tact, diplomacy, discretion, confidentiality, and integrity. Excellent judgment, time management, and organizational skills. Flexibility to adapt to changing requirements and priorities. Analytical, detail-oriented, and committed to accuracy. Advanced proficiency in the use of Microsoft Word, Excel, and PowerPoint. WHY JOIN OUR TEAM London Hydro has been recognized by Canada's Top 100 Employers as one of the Southwestern Ontario's Top Employers for 2025. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive. Benefits and Compensation Package: Competitive Salary Comprehensive Benefits Package, Including OMERS Pension Plan Competitive Vacation Entitlements Top-Up Leaves Program Learning & Development Opportunities Recognition & Social Programs Wellness and Family Assistance Program On-site Cafeteria & Free Fitness Centre Corporate Cellphone Hybrid Work Arrangement Positive, collaborative and safety-focus culture Want to learn more about what makes London Hydro a great place to work? Watch our short video or visit our website at . SOUNDS LIKE A GOOD FIT? HOW TO APPLY We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only) , saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: . E-mail (Director, Enterprise Risk Management (ERM), in the subject line and ensure that you attach your resume): . Deadline to Apply: Tuesday, February 18, 2025 While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment. London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.
Feb 14, 2025
Full time
Embrace this exciting opportunity to lead enterprise risk management and drive organizational resilience at London Hydro! As the Director, Enterprise Risk Management (ERM), you will play a pivotal role in shaping risk strategies, enhancing business continuity, and ensuring regulatory compliance. Reporting to the Vice President, Legal & General Counsel, you will identify and mitigate emerging risks, develop risk frameworks, and foster a proactive risk management culture across the organization. With the energy sector rapidly evolving, this role offers the chance to make a lasting impact by strengthening corporate risk oversight, advancing crisis management strategies, and supporting London Hydro's long-term success. WHAT YOU WILL DO ERM: Develop, implement, operate, monitor, adapt, and audit adherence to the ERM program, including risk framework and assessment, risk appetite, risk mitigation, methodology, RACI matrix, policies, procedures, systems, and internal communication and education, all in alignment with the strategic plan and direction from the Executive Committee and Board of Directors. Identify, measure, manage, and monitor current and emerging risks. Foster an enterprise-wide risk management philosophy to day-to-day problem-solving and decision-making through ongoing collaboration, education, communications, and internal audit/review. Business Continuity Management: Recommend governance principles, and lead the organization, monitoring and continuous improvement of the enterprise business continuity and disaster recovery program, policy, framework, systems, and operational procedures in consultation with Executives, Corporate Communication, Operational and Information Technology / Cyber Security teams, Customer Service, Engineering & Operations, Finance/Regulatory, Health & Safety, Human Resources, external agencies and consultants, and other identified stakeholders. Perform risk assessments, and business impact analysis, and coordinate and manage continuity planning/tabletop exercises both internally and in coordination with relevant external agencies (e.g. City of London, IESO). In partnership with Corporate Communications, manage and implement (as necessary) the corporation's Crisis Management Plan. Data and Reporting: Liaise with internal and external stakeholders to collect relevant and accurate qualitative and quantitative data/information. Conduct ongoing scans to identify trends and/or emerging risks. Develop and ensure ongoing accuracy and effectiveness of enterprise risk management and business continuity reports, KPIs, and dashboards. Provide regular updates to relevant stakeholders. Prepare correspondence, memoranda, project plans, proposals, recommendations, and meeting presentations. Prepare thorough, persuasive narrative evidence, arguments, models, forecasts, and analyses in support of corporate positions in rate and regulatory applications/filings. Documents and Records: Maintain confidential and general files (digital and hard copy), ensuring that corporate records about risk management and business continuity are organized, maintained, accessible, and retained and/or destroyed in accordance with record retention policy and procedure. Compliance: Assist with interpretation, analysis, and implementation (when appropriate) of existing and proposed regulatory legislation, codes, guidelines, and market rules. Assist with providing information, education, and/or advice regarding strategy, policy, and compliance with senior management, the Executive, and/or the Board of Directors. Present alternatives and recommend policy positions. Assist with privacy matters and Freedom of Information requests. Leadership: Represent the corporation, maintain beneficial business relationships, and advance the Company's position through participation in external stakeholder committees, proceedings, and consultations. Participate in setting corporate and division goals and targets. Ensure corporate goals, targets, policies, and legislated regulatory requirements are being met internally and externally. Promote, encourage, and ensure the development, professionalism, and health and safety of the department's team members. Safety: Ensure personal and direct reports' adherence to all Occupational Health & Safety Act rules and regulations, IHSA safety rules, London Hydro Safe Work Practices, Environmental Policies, and Health and Safety policies. Ensure personal and direct reports' accident reports are reviewed and corrective action taken. Perform other duties related to the above job purpose. WHAT YOU WILL BRING Successful completion of a degree or diploma in a related field from a recognized post-secondary institution. Successful completion/eligibility to receive the Canadian Risk Management (CRM) designation. Minimum eight (8) years of relevant, progressive experience in enterprise risk management and business continuity. Knowledge of Ontario's electricity distribution industry is considered an asset. Professional and effective oral, written, presentation, and interpersonal skills. Experience in liaising with senior management and external agencies. Strong leadership, management, supervisory, and project and change management skills. Ability to establish and maintain positive and effective cross-functional relationships at all levels of the organization. Position necessitates a high degree of tact, diplomacy, discretion, confidentiality, and integrity. Excellent judgment, time management, and organizational skills. Flexibility to adapt to changing requirements and priorities. Analytical, detail-oriented, and committed to accuracy. Advanced proficiency in the use of Microsoft Word, Excel, and PowerPoint. WHY JOIN OUR TEAM London Hydro has been recognized by Canada's Top 100 Employers as one of the Southwestern Ontario's Top Employers for 2025. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive. Benefits and Compensation Package: Competitive Salary Comprehensive Benefits Package, Including OMERS Pension Plan Competitive Vacation Entitlements Top-Up Leaves Program Learning & Development Opportunities Recognition & Social Programs Wellness and Family Assistance Program On-site Cafeteria & Free Fitness Centre Corporate Cellphone Hybrid Work Arrangement Positive, collaborative and safety-focus culture Want to learn more about what makes London Hydro a great place to work? Watch our short video or visit our website at . SOUNDS LIKE A GOOD FIT? HOW TO APPLY We invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only) , saving the file as your last name and first name with no spaces (i.e., LastnameFirstname) to: Human Resources Department, London Hydro Inc., P.O. Box 2700, London, ON N6A 4H6. Fax: . E-mail (Director, Enterprise Risk Management (ERM), in the subject line and ensure that you attach your resume): . Deadline to Apply: Tuesday, February 18, 2025 While we appreciate all applications received, only those invited for an interview will be acknowledged. In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada. The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment. London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Flexible working - We operate in a hybrid working environment where we come into a client site or office, at least 2-3 days per week. Travel to client site will be necessary as and when the client requires. This role can be based from our Bristol, London (Victoria) or Manchester office. Stuck in a rut, needing a new challenge? Our Systems Insights and Solutions team are looking for exceptional System Architects to partner with specialists from across the breadth of PA to turn complex, dynamic, and interconnected challenges into opportunity. You will be a Systems Architect with experience from one of the following sectors: Defence and Security, Public Services, Transport, Energy and Utilities , and more. You will tackle some of PA's hardest problems by applying proven Systems Architecture, Systems Engineering, and System Thinking techniques to break down and solve complex problems which span organisations and disciplines (people, process, information, technology). Our success is driven by our capability to understand the problem and solution spaces, from business need to component design, drawing on a wealth of knowledge from our diverse team of talented consultants. We combine our knowledge on Systems Architecture, Systems Engineering, and Systems Thinking to be the go-to company for developing practical and innovative systems for complex real-world strategic issues. Our Services range from: Decision & Planning Support, System of Systems & Enterprise Design, Complex Engineering Delivery and Systems Analysis & Resilience . Our deep expertise and collaborative approach ensure we drive impactful outcomes across all our engagements. Past projects have included: Designing and procuring UK MOD's future satellite communications services Creating a new international collaboration to design and develop the next generation of fighter jets Improving the resilience of the UK's critical national infrastructure This role will include model-based systems engineering (MBSE) and tailoring and application of various architecture frameworks and tools . Examples of such application might include: Optimisation of mixed technical-digital systems and Operational Technology across large scale platforms in Defence Use of MBSE to articulate architecture and design Implementation of organisational design methodologies to create new ways of working for our clients Design of systems-based frameworks and governance models to improve capability procurement and management Development of cutting-edge transport solutions which are shaped by the requirements of modern societies Implementation of AI and machine learning to transform data analysis and engineering delivery Qualifications Proven experience in the application of Systems Architecture, Engineering, and Thinking mindset, tools and approaches, helping to resolve a range of complex and societally meaningful client challenges. Strong analytical skills, and be able to apply more creative and abstract thinking to help develop ingenious solutions. As a client-facing role, you will be expected to engage and present to clients with strong verbal and written communication skills, able to highlight recommendations and insights. Experience as a Systems Engineer or in a similar role, with a particular focus on Model-Based Systems Engineering (MBSE) methodologies. Experience using modelling and/or architecture industry standard tooling, frameworks and languages. This may include (but is not limited to): Tools - Sparx EA, MooD, Archi, Capella, IBM Rational Rhapsody, NoMagic/MagicDraw Languages - UML, SysML, Archimate, BPMN Beneficial experience includes: Experience working across an engineering enterprise at different stages of the systems engineering lifecycle Demonstrated expertise in solution definition and design, particularly in defining system boundaries, identifying interdependencies across the wider ecosystem, and recognising key stakeholders. Familiarity with open architecture We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people, growth opportunities, and purpose-led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 13, 2025
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Flexible working - We operate in a hybrid working environment where we come into a client site or office, at least 2-3 days per week. Travel to client site will be necessary as and when the client requires. This role can be based from our Bristol, London (Victoria) or Manchester office. Stuck in a rut, needing a new challenge? Our Systems Insights and Solutions team are looking for exceptional System Architects to partner with specialists from across the breadth of PA to turn complex, dynamic, and interconnected challenges into opportunity. You will be a Systems Architect with experience from one of the following sectors: Defence and Security, Public Services, Transport, Energy and Utilities , and more. You will tackle some of PA's hardest problems by applying proven Systems Architecture, Systems Engineering, and System Thinking techniques to break down and solve complex problems which span organisations and disciplines (people, process, information, technology). Our success is driven by our capability to understand the problem and solution spaces, from business need to component design, drawing on a wealth of knowledge from our diverse team of talented consultants. We combine our knowledge on Systems Architecture, Systems Engineering, and Systems Thinking to be the go-to company for developing practical and innovative systems for complex real-world strategic issues. Our Services range from: Decision & Planning Support, System of Systems & Enterprise Design, Complex Engineering Delivery and Systems Analysis & Resilience . Our deep expertise and collaborative approach ensure we drive impactful outcomes across all our engagements. Past projects have included: Designing and procuring UK MOD's future satellite communications services Creating a new international collaboration to design and develop the next generation of fighter jets Improving the resilience of the UK's critical national infrastructure This role will include model-based systems engineering (MBSE) and tailoring and application of various architecture frameworks and tools . Examples of such application might include: Optimisation of mixed technical-digital systems and Operational Technology across large scale platforms in Defence Use of MBSE to articulate architecture and design Implementation of organisational design methodologies to create new ways of working for our clients Design of systems-based frameworks and governance models to improve capability procurement and management Development of cutting-edge transport solutions which are shaped by the requirements of modern societies Implementation of AI and machine learning to transform data analysis and engineering delivery Qualifications Proven experience in the application of Systems Architecture, Engineering, and Thinking mindset, tools and approaches, helping to resolve a range of complex and societally meaningful client challenges. Strong analytical skills, and be able to apply more creative and abstract thinking to help develop ingenious solutions. As a client-facing role, you will be expected to engage and present to clients with strong verbal and written communication skills, able to highlight recommendations and insights. Experience as a Systems Engineer or in a similar role, with a particular focus on Model-Based Systems Engineering (MBSE) methodologies. Experience using modelling and/or architecture industry standard tooling, frameworks and languages. This may include (but is not limited to): Tools - Sparx EA, MooD, Archi, Capella, IBM Rational Rhapsody, NoMagic/MagicDraw Languages - UML, SysML, Archimate, BPMN Beneficial experience includes: Experience working across an engineering enterprise at different stages of the systems engineering lifecycle Demonstrated expertise in solution definition and design, particularly in defining system boundaries, identifying interdependencies across the wider ecosystem, and recognising key stakeholders. Familiarity with open architecture We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people, growth opportunities, and purpose-led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We operate globally from offices across the UK, US, Netherlands and Nordics. Are you passionate about helping transport organisations design, develop and deploy sophisticated and innovative solutions? We help our clients protect themselves and critical infrastructures from cyber incidents and ensure safe and resilient transportation. The transport sector is rapidly changing with a dramatic increase in interconnectivity and the use of smart technologies to manage and operate our infrastructures. This increases the susceptibility of transport systems to cyber attack, especially as our national infrastructures face an ever-increasing threat. We bring a rich mix of insight and expertise to our clients' challenges by combining our knowledge and experience across transport, utilities and wider critical national infrastructures. Our priority is to build lasting partnerships with our clients. Every organisation wants to improve the way it works and make best use of new technology. Today that means use of digitisation, automation, and artificial intelligence to harness efficiencies and new routes to users, all while ensuring cyber resilience of our critical infrastructures and protecting individuals' data. As we grow our Cyber Transformation capability, we are looking for dynamic and compelling individuals who can help clients understand the potential benefits of trusted digitisation enabled by digital trust and good cyber security. Qualifications Our Digital Trust and Cyber Security (DT&CS) Transport Cyber Resilience specialists understand how to help transport sector clients develop and put into action a digital trust and cyber security strategy that enables them to build the organisation they need for the future, and ensure that it is secure by design. As a Managing Consultant, you will be part of our leadership team, taking new service propositions to the market as well as developing new business and strong client relationships while leading and delivering great work. Essential skills Ability to work with transport and logistics clients, helping them to structure their thinking in order to identify key requirements, challenges, opportunities and aspirations for the organisation. Strong experience and relationships in the transport sector. Accountability for the delivery of technical cyber security engagements and leading multiple engagements on a day-to-day basis. Leading sales and business development initiatives in the transport sector and acting as an integral part of the broader Digital Trust and Cyber Security leadership team. Building and managing excellent networks and client relationships (typically at CIO, CFO, COO, CISO or Head of Technology level) across a range of organisations within the transport sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Strong interpersonal and stakeholder engagement skills at all levels up to Board level and strong network across transport sector leaders. Trusted and respected leader with the ability to build and run a highly effective team that delivers client outcomes and develops the team and individuals. Experience and knowledge of the regulatory environment facing clients; with a particular focus on cyber security and privacy relevant regulations. Qualification such as CISSP, CISM, GISCP, ISA 62443 (or equivalent) preferred. Experience of selling and leading cyber resilience and transformation projects. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family. 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days. Generous company pension scheme. Opportunity to get involved with community and charity-based initiatives. Annual performance-based bonus. PA share ownership. Tax efficient benefits (cycle to work, give as you earn). We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 13, 2025
Full time
Managing Consultant - Transport - Digital Trust and Cyber Security We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We operate globally from offices across the UK, US, Netherlands and Nordics. Are you passionate about helping transport organisations design, develop and deploy sophisticated and innovative solutions? We help our clients protect themselves and critical infrastructures from cyber incidents and ensure safe and resilient transportation. The transport sector is rapidly changing with a dramatic increase in interconnectivity and the use of smart technologies to manage and operate our infrastructures. This increases the susceptibility of transport systems to cyber attack, especially as our national infrastructures face an ever-increasing threat. We bring a rich mix of insight and expertise to our clients' challenges by combining our knowledge and experience across transport, utilities and wider critical national infrastructures. Our priority is to build lasting partnerships with our clients. Every organisation wants to improve the way it works and make best use of new technology. Today that means use of digitisation, automation, and artificial intelligence to harness efficiencies and new routes to users, all while ensuring cyber resilience of our critical infrastructures and protecting individuals' data. As we grow our Cyber Transformation capability, we are looking for dynamic and compelling individuals who can help clients understand the potential benefits of trusted digitisation enabled by digital trust and good cyber security. Qualifications Our Digital Trust and Cyber Security (DT&CS) Transport Cyber Resilience specialists understand how to help transport sector clients develop and put into action a digital trust and cyber security strategy that enables them to build the organisation they need for the future, and ensure that it is secure by design. As a Managing Consultant, you will be part of our leadership team, taking new service propositions to the market as well as developing new business and strong client relationships while leading and delivering great work. Essential skills Ability to work with transport and logistics clients, helping them to structure their thinking in order to identify key requirements, challenges, opportunities and aspirations for the organisation. Strong experience and relationships in the transport sector. Accountability for the delivery of technical cyber security engagements and leading multiple engagements on a day-to-day basis. Leading sales and business development initiatives in the transport sector and acting as an integral part of the broader Digital Trust and Cyber Security leadership team. Building and managing excellent networks and client relationships (typically at CIO, CFO, COO, CISO or Head of Technology level) across a range of organisations within the transport sector. Commercially aware and with industry relationships that will enable achievement of revenue in the region of £1.5+ million per year. Strong interpersonal and stakeholder engagement skills at all levels up to Board level and strong network across transport sector leaders. Trusted and respected leader with the ability to build and run a highly effective team that delivers client outcomes and develops the team and individuals. Experience and knowledge of the regulatory environment facing clients; with a particular focus on cyber security and privacy relevant regulations. Qualification such as CISSP, CISM, GISCP, ISA 62443 (or equivalent) preferred. Experience of selling and leading cyber resilience and transformation projects. Experience of the application of key cyber security standards and best practices such as ISO 27001, IEC 62443, NIS regulations and NIS CAF. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family. 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days. Generous company pension scheme. Opportunity to get involved with community and charity-based initiatives. Annual performance-based bonus. PA share ownership. Tax efficient benefits (cycle to work, give as you earn). We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Digital Trust & Security - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative, and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The InventDigital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We are looking to grow our diverse team at the Senior Consultant grade with those who have demonstrated expertise and experience in one (or more) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome-oriented security operating models. As an experienced consultant in the business, you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: • Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. • Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. • Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more Cybersecurity domains. (e.g., Security & Risk Management, Security Architecture, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Architecture, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Have an understanding of the future of Gen AI and the impact on cyber security. Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years.To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array of different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world . click apply for full job details
Feb 13, 2025
Full time
Digital Trust & Security - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative, and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The InventDigital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We are looking to grow our diverse team at the Senior Consultant grade with those who have demonstrated expertise and experience in one (or more) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome-oriented security operating models. As an experienced consultant in the business, you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: • Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. • Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. • Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more Cybersecurity domains. (e.g., Security & Risk Management, Security Architecture, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Architecture, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Have an understanding of the future of Gen AI and the impact on cyber security. Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years.To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array of different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join a dynamic team transforming BCG into a data-driven organization! The Data Team is where we build essential data platforms, products and capabilities to empower our clients and colleagues with high-quality, actionable insights. Our Data Portfolio Team focuses on creating scalable data solutions and advancing BCG's data infrastructure to drive informed decision-making across the company. We're looking for a Technical Area Lead (TAL) for the Data Portfolio to set and implement the strategic vision for BCG's data ecosystem, including data engineering & governance. This role requires translating business needs into robust data solutions and owning the data strategy, architecture, and engineering excellence within the data portfolio. This includes accountability for reliable data infrastructure, data governance, and driving data enablement with a commitment to Security, Compliance, Operational Excellence, and Customer Satisfaction. As a Data Portfolio TAL, you will drive innovation, collaborate with cross-functional teams, and shape data product roadmaps, keeping BCG at the forefront of data engineering best practices and technology. Among your responsibilities, you will: Lead the Data Technology Strategy for BCG's Data Portfolio Define and drive an integrated data strategy aligned with BCG's goals, including cloud-based data warehousing, real-time data processing, and data governance initiatives. Champion the adoption of emergent data technologies and methodologies, such as AI-driven data processing, machine learning pipelines, and automated data integration. Collaborate with executive leadership to shape BCG's data infrastructure roadmap, ensuring alignment with business goals and competitive advantage. Assess and respond to evolving data trends, developing a proactive data strategy that facilitates growth and scalability. Implement governance frameworks for data management, ensuring adherence to industry best practices and regulatory requirements. Deliver business results and customer insight Partner with data science, analytics, and engineering teams to define data requirements, performance OKRs, user stories, and data quality standards. Lead the technical execution of data-centric initiatives, improving data accessibility, reliability, and agility for BCG users. Work closely with data engineering teams to ensure high-quality, timely delivery of data features and improvements, addressing blockers or challenges. Foster integration across BCG's data assets to streamline data availability, minimize redundancies, and deliver cohesive data solutions across the organization. Oversee the data portfolio budget, driving cost optimization and strategic investment allocation for data platforms and tools. Empower and enable Squads to realize their missions Lead and mentor a team of data engineers, architects, and analysts, providing ongoing feedback, support, and development opportunities. Promote a culture of collaboration, continuous learning, and innovation within the team. Drive End-User Engagement and Relationship Management Actively engage with internal users to understand their data needs, gather feedback, and validate data solutions. Build strong relationships with business stakeholders, serving as their advocate within WWIT. Communicate data updates and roadmap developments to stakeholders, maintaining transparency on upcoming changes. Optimize the Data Lifecycle Lead a comprehensive observability strategy, implementing data monitoring and management tools to ensure data quality and availability. Analyze data performance metrics, incorporating user feedback and industry trends to optimize and innovate data services. Drive projects focused on enhancing data usability, resilience, and security, leveraging automation and AI where beneficial. Collaborate with Information Security to ensure a robust security posture and compliance with data regulations. YOU'RE GOOD AT Advanced Technical Proficiency: Expertise in data architecture, data warehousing, and cloud-based data platforms, with experience in technologies like Azure Synapse, BigQuery, or Snowflake. Client-Centric Mindset: Proven ability to deliver reliable, scalable data solutions, with a track record of improving data access, insights, and performance. Cross-Functional Collaboration: Demonstrated success in driving data initiatives and working with teams across data science, engineering, and business functions. Analytical Thinking: Strong analytical skills, experienced in using monitoring tools for data performance tracking and cost-benefit analyses. Data-Driven Leadership: Expertise in data strategy and migrations, including experience with ETL processes, real-time data streaming, and data lake implementations. Effective Communication: Skilled at conveying complex data concepts to varied audiences and aligning stakeholders around a data vision. What You'll Bring 15+ years of technical experience in IT and Data services, with at least 5 years in strategic leadership overseeing data engineering or data architecture. Proven experience in designing, deploying, and optimizing large-scale data solutions, including data lakes, cloud data warehouses, and ETL frameworks. In-depth understanding of data governance, regulatory compliance, and security in data management. Expertise with modern data engineering technologies, including Spark, Kafka, and data orchestration tools like Airflow. Strong background in managing and developing diverse data teams, with a commitment to fostering innovation and responsiveness to industry changes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 13, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join a dynamic team transforming BCG into a data-driven organization! The Data Team is where we build essential data platforms, products and capabilities to empower our clients and colleagues with high-quality, actionable insights. Our Data Portfolio Team focuses on creating scalable data solutions and advancing BCG's data infrastructure to drive informed decision-making across the company. We're looking for a Technical Area Lead (TAL) for the Data Portfolio to set and implement the strategic vision for BCG's data ecosystem, including data engineering & governance. This role requires translating business needs into robust data solutions and owning the data strategy, architecture, and engineering excellence within the data portfolio. This includes accountability for reliable data infrastructure, data governance, and driving data enablement with a commitment to Security, Compliance, Operational Excellence, and Customer Satisfaction. As a Data Portfolio TAL, you will drive innovation, collaborate with cross-functional teams, and shape data product roadmaps, keeping BCG at the forefront of data engineering best practices and technology. Among your responsibilities, you will: Lead the Data Technology Strategy for BCG's Data Portfolio Define and drive an integrated data strategy aligned with BCG's goals, including cloud-based data warehousing, real-time data processing, and data governance initiatives. Champion the adoption of emergent data technologies and methodologies, such as AI-driven data processing, machine learning pipelines, and automated data integration. Collaborate with executive leadership to shape BCG's data infrastructure roadmap, ensuring alignment with business goals and competitive advantage. Assess and respond to evolving data trends, developing a proactive data strategy that facilitates growth and scalability. Implement governance frameworks for data management, ensuring adherence to industry best practices and regulatory requirements. Deliver business results and customer insight Partner with data science, analytics, and engineering teams to define data requirements, performance OKRs, user stories, and data quality standards. Lead the technical execution of data-centric initiatives, improving data accessibility, reliability, and agility for BCG users. Work closely with data engineering teams to ensure high-quality, timely delivery of data features and improvements, addressing blockers or challenges. Foster integration across BCG's data assets to streamline data availability, minimize redundancies, and deliver cohesive data solutions across the organization. Oversee the data portfolio budget, driving cost optimization and strategic investment allocation for data platforms and tools. Empower and enable Squads to realize their missions Lead and mentor a team of data engineers, architects, and analysts, providing ongoing feedback, support, and development opportunities. Promote a culture of collaboration, continuous learning, and innovation within the team. Drive End-User Engagement and Relationship Management Actively engage with internal users to understand their data needs, gather feedback, and validate data solutions. Build strong relationships with business stakeholders, serving as their advocate within WWIT. Communicate data updates and roadmap developments to stakeholders, maintaining transparency on upcoming changes. Optimize the Data Lifecycle Lead a comprehensive observability strategy, implementing data monitoring and management tools to ensure data quality and availability. Analyze data performance metrics, incorporating user feedback and industry trends to optimize and innovate data services. Drive projects focused on enhancing data usability, resilience, and security, leveraging automation and AI where beneficial. Collaborate with Information Security to ensure a robust security posture and compliance with data regulations. YOU'RE GOOD AT Advanced Technical Proficiency: Expertise in data architecture, data warehousing, and cloud-based data platforms, with experience in technologies like Azure Synapse, BigQuery, or Snowflake. Client-Centric Mindset: Proven ability to deliver reliable, scalable data solutions, with a track record of improving data access, insights, and performance. Cross-Functional Collaboration: Demonstrated success in driving data initiatives and working with teams across data science, engineering, and business functions. Analytical Thinking: Strong analytical skills, experienced in using monitoring tools for data performance tracking and cost-benefit analyses. Data-Driven Leadership: Expertise in data strategy and migrations, including experience with ETL processes, real-time data streaming, and data lake implementations. Effective Communication: Skilled at conveying complex data concepts to varied audiences and aligning stakeholders around a data vision. What You'll Bring 15+ years of technical experience in IT and Data services, with at least 5 years in strategic leadership overseeing data engineering or data architecture. Proven experience in designing, deploying, and optimizing large-scale data solutions, including data lakes, cloud data warehouses, and ETL frameworks. In-depth understanding of data governance, regulatory compliance, and security in data management. Expertise with modern data engineering technologies, including Spark, Kafka, and data orchestration tools like Airflow. Strong background in managing and developing diverse data teams, with a commitment to fostering innovation and responsiveness to industry changes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
SThree are delighted to announce that we're looking for a talented Cloud Engineer to join our team! The Cloud Engineer will oversee the complete lifecycle of Azure and Microsoft 365 cloud infrastructure, including planning, deploying, maintaining, and decommissioning services. Key responsibilities include managing M365 collaboration tools (e.g., Exchange Online, SharePoint, Teams, and Intune), integrating Azure services, and supporting hybrid cloud solutions. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets. What are the day-to-day tasks? Optimises the performance, reliability, and scalability of Azure and M365 cloud infrastructure. Ensures effective management of resources, including cost optimisation, scaling, and efficient allocation in Azure and M365 environments. Identifies, records, monitors, and resolves operational issues across Azure and M365 platforms. Produces detailed status updates, performance reports, and insights to support stakeholders, technical teams, and end users. Aligns operational processes with M365 admin best practices Maintains comprehensive, accurate, and up-to-date operational procedures and documentation for Azure and M365. Oversees the planning, installation, maintenance, and decommissioning of Azure services and M365 infrastructure, ensuring smooth transitions during system updates or migrations. Defines and enforces safety and security procedures for cloud services, delegating tasks as needed. Reviews and analyses incidents, including breaches of service-level agreements across Azure and M365. Implements automation tools and processes to streamline the management of Azure and M365 systems (e.g., scripting with PowerShell, Terraform, or other automation tools). Promotes automation to enhance operational efficiency, including deployment, monitoring, and reporting. Conducts in-depth root cause analyses for major outages affecting Azure or M365 services and provides recommendations to improve resilience. Reviews system performance to resolve recurring issues Ensures consistent delivery of service-level and operational-level agreements for Azure and M365 platforms. Monitors and reports on service-level metrics, providing actionable recommendations to improve performance and meet expectations. Skills, Knowledge & Experience: Strong Microsoft 365 administration skills, including Exchange Online, SharePoint, Teams, and Intune. Extensive knowledge of Azure services, hybrid cloud architectures, and automation tools. Experience with Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or Bicep. Proficiency with automation scripting using PowerShell, Python, or similar languages, with a focus on M365 admin tasks. Understanding of cloud security principles, including Conditional Access, Secure Score, and compliance policies in M365. Hands-on experience with containerisation (Docker, Kubernetes) and microservices architectures. Familiarity with DevOps tools for CI/CD pipelines and distributed deployment. Experience monitoring and maintaining cloud environments using tools such as Azure Monitor, Log Analytics, and Application Insights. Familiarity with relational and non-relational databases, messaging, and queuing services (e.g., Azure Service Bus). Ability to design and implement self-healing, fault-tolerant cloud solutions. Qualifications: University degree in computer science, IT, or software engineering, or 5+ years of equivalent work experience in a cloud environment. Qualifications such as the following would be extremely advantageous: Microsoft 365 Certified: Administrator (highly advantageous), Azure Administrator Associate Other cloud certifications (e.g., Azure Solutions Architect Expert) are desirable Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving Hybrid working policy, in line with our function-specific guidelines What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Feb 12, 2025
Full time
SThree are delighted to announce that we're looking for a talented Cloud Engineer to join our team! The Cloud Engineer will oversee the complete lifecycle of Azure and Microsoft 365 cloud infrastructure, including planning, deploying, maintaining, and decommissioning services. Key responsibilities include managing M365 collaboration tools (e.g., Exchange Online, SharePoint, Teams, and Intune), integrating Azure services, and supporting hybrid cloud solutions. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets. What are the day-to-day tasks? Optimises the performance, reliability, and scalability of Azure and M365 cloud infrastructure. Ensures effective management of resources, including cost optimisation, scaling, and efficient allocation in Azure and M365 environments. Identifies, records, monitors, and resolves operational issues across Azure and M365 platforms. Produces detailed status updates, performance reports, and insights to support stakeholders, technical teams, and end users. Aligns operational processes with M365 admin best practices Maintains comprehensive, accurate, and up-to-date operational procedures and documentation for Azure and M365. Oversees the planning, installation, maintenance, and decommissioning of Azure services and M365 infrastructure, ensuring smooth transitions during system updates or migrations. Defines and enforces safety and security procedures for cloud services, delegating tasks as needed. Reviews and analyses incidents, including breaches of service-level agreements across Azure and M365. Implements automation tools and processes to streamline the management of Azure and M365 systems (e.g., scripting with PowerShell, Terraform, or other automation tools). Promotes automation to enhance operational efficiency, including deployment, monitoring, and reporting. Conducts in-depth root cause analyses for major outages affecting Azure or M365 services and provides recommendations to improve resilience. Reviews system performance to resolve recurring issues Ensures consistent delivery of service-level and operational-level agreements for Azure and M365 platforms. Monitors and reports on service-level metrics, providing actionable recommendations to improve performance and meet expectations. Skills, Knowledge & Experience: Strong Microsoft 365 administration skills, including Exchange Online, SharePoint, Teams, and Intune. Extensive knowledge of Azure services, hybrid cloud architectures, and automation tools. Experience with Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or Bicep. Proficiency with automation scripting using PowerShell, Python, or similar languages, with a focus on M365 admin tasks. Understanding of cloud security principles, including Conditional Access, Secure Score, and compliance policies in M365. Hands-on experience with containerisation (Docker, Kubernetes) and microservices architectures. Familiarity with DevOps tools for CI/CD pipelines and distributed deployment. Experience monitoring and maintaining cloud environments using tools such as Azure Monitor, Log Analytics, and Application Insights. Familiarity with relational and non-relational databases, messaging, and queuing services (e.g., Azure Service Bus). Ability to design and implement self-healing, fault-tolerant cloud solutions. Qualifications: University degree in computer science, IT, or software engineering, or 5+ years of equivalent work experience in a cloud environment. Qualifications such as the following would be extremely advantageous: Microsoft 365 Certified: Administrator (highly advantageous), Azure Administrator Associate Other cloud certifications (e.g., Azure Solutions Architect Expert) are desirable Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving Hybrid working policy, in line with our function-specific guidelines What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Select how often (in days) to receive an alert: System Architect Summary: PCCW Global is an international telecommunication company. To cope with the business transformation, we have a challenging career opportunity offered and you will have many chances to use the latest Cloud technologies. As a System Architect, you will be responsible for designing, planning and architecting the enterprise graded business solution by considering business requirements as well as the best way to integrate with various critical systems. PCCW Global is a global company, you may also need to collaborate with different teams in different regions to define and deliver innovative solutions that meet the strategic needs of our business. Roles and Responsibilities: Collaborate with stakeholders, including business leaders, product managers, and software engineers, to understand the requirements and translate them into an architectural design. Design end-to-end technology architectures, ensuring alignment with business objectives, scalability, and performance requirements. Develop and maintain application and system integration patterns, frameworks, and best practices to enable efficient and scalable technology implementations. Evaluate and select appropriate technology solutions, frameworks, and tools that meet business and technical requirements, ensuring compatibility and alignment with the company's technology landscape. Able to craft the architectural roadmap, plans and engineering standards. Able to simplify and present the complicated technologies to the business users. Act as technical expert to collaborate with various teams and external vendors on activities ranging from cloud solution design through deployment, give direction, and conduct evaluations. Solving problems from the development teams and give direction for development. Evaluate the existing technology and architecture, provide suggestions for improvement. Participate in ISO 27001 activities and make sure the architecture design is aligned with the Information security policies. Collaborate with Information security team to determine the security and compliance. Collaborate with stakeholders at all levels to communicate architectural decisions, trade-offs, and solution designs effectively. Maintain network/architecture diagram and inventory for resources to provide visibility on whole infrastructure. Requirements: Degree in Computer Science, Information System or IT related disciplines. At least 10 years of working experiences in IT development with at least 5 years in the Architect roles. Extensive experience in designing Application Infrastructure and Data architectures for both on-premise and Cloud Solutions. Experience in designing and implementing an enterprise graded system in cloud (e.g. GCP, AWS, etc ) or hybrid environments. Experience in providing total solution using different technologies in Cloud i.e. Provisioning, Automation, Monitoring, Security, Resilience, Backup and Recovery, etc. Knowledge and experience in designing API architecture, Cloud and Hybrid Cloud Infrastructure, security, strategy, pattern, event-driven architecture, integration pattern, and container-based architecture. In-depth knowledge in: Java, Spring boot, PHP Web technology like ReactJS, Angular, Vue Docker, Kubernetes RESTful API, MQ, PubSub Relational Database such as MySQL Git, CICD pipeline, Linux OAuth2, SAML2, JWT, OpenID Connect Certified Architect in one of the Cloud Platform (e.g. GCP, AWS, etc ) would be an advantage. Experience in Agile/Scrum development methodology is a plus. Strong analytical, problem solving, interpersonal and presentation skills. Self-Motivated and a good team player. Good command of written and spoken English.
Feb 12, 2025
Full time
Select how often (in days) to receive an alert: System Architect Summary: PCCW Global is an international telecommunication company. To cope with the business transformation, we have a challenging career opportunity offered and you will have many chances to use the latest Cloud technologies. As a System Architect, you will be responsible for designing, planning and architecting the enterprise graded business solution by considering business requirements as well as the best way to integrate with various critical systems. PCCW Global is a global company, you may also need to collaborate with different teams in different regions to define and deliver innovative solutions that meet the strategic needs of our business. Roles and Responsibilities: Collaborate with stakeholders, including business leaders, product managers, and software engineers, to understand the requirements and translate them into an architectural design. Design end-to-end technology architectures, ensuring alignment with business objectives, scalability, and performance requirements. Develop and maintain application and system integration patterns, frameworks, and best practices to enable efficient and scalable technology implementations. Evaluate and select appropriate technology solutions, frameworks, and tools that meet business and technical requirements, ensuring compatibility and alignment with the company's technology landscape. Able to craft the architectural roadmap, plans and engineering standards. Able to simplify and present the complicated technologies to the business users. Act as technical expert to collaborate with various teams and external vendors on activities ranging from cloud solution design through deployment, give direction, and conduct evaluations. Solving problems from the development teams and give direction for development. Evaluate the existing technology and architecture, provide suggestions for improvement. Participate in ISO 27001 activities and make sure the architecture design is aligned with the Information security policies. Collaborate with Information security team to determine the security and compliance. Collaborate with stakeholders at all levels to communicate architectural decisions, trade-offs, and solution designs effectively. Maintain network/architecture diagram and inventory for resources to provide visibility on whole infrastructure. Requirements: Degree in Computer Science, Information System or IT related disciplines. At least 10 years of working experiences in IT development with at least 5 years in the Architect roles. Extensive experience in designing Application Infrastructure and Data architectures for both on-premise and Cloud Solutions. Experience in designing and implementing an enterprise graded system in cloud (e.g. GCP, AWS, etc ) or hybrid environments. Experience in providing total solution using different technologies in Cloud i.e. Provisioning, Automation, Monitoring, Security, Resilience, Backup and Recovery, etc. Knowledge and experience in designing API architecture, Cloud and Hybrid Cloud Infrastructure, security, strategy, pattern, event-driven architecture, integration pattern, and container-based architecture. In-depth knowledge in: Java, Spring boot, PHP Web technology like ReactJS, Angular, Vue Docker, Kubernetes RESTful API, MQ, PubSub Relational Database such as MySQL Git, CICD pipeline, Linux OAuth2, SAML2, JWT, OpenID Connect Certified Architect in one of the Cloud Platform (e.g. GCP, AWS, etc ) would be an advantage. Experience in Agile/Scrum development methodology is a plus. Strong analytical, problem solving, interpersonal and presentation skills. Self-Motivated and a good team player. Good command of written and spoken English.
Job ID: Amazon UK Services Ltd. - A10 The Colocation Design Standards Team is looking for a Senior Fire Protection Design Standards Engineer to drive standards, consistency, and constant improvement in our global colocation fleet of data centers. If you have experience developing global design and working within a broad design and construction infrastructure environment, we'd like to meet you. Your work will make a global impact on the future of our data centers. We are open to hiring candidates to work out of one of the following locations: Frankfurt, Berlin, Dublin, London, Madrid, Zaragoza, Paris, Milan, Zurich. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Develop and maintain global consistent colocation design standards to drive equivalent resilience in colocation data centers to AWS owned sites. Develop standards and processes to support local team in negotiations with colo fire engineering and local authorities. Work with our global colocation partners to drive consistent solutions to expedite review processes and drive cost efficiency. Set up global strategies to deploy specific products or designs, and drive key global colocation initiatives. 25% international travel. A day in the life The Colocation Design Standards (CoDeS) team drives the global standardization of technical solutions for AWS Colocation (colo) sites. The team owns the creation and update of engineering standards for colo sites, following the performance objectives set in AWS Basis of Design (BoD) and creating those for colocation specific technology. The team also provides technical support for AWS product colo readiness to enable efficient deployment. CoDeS global standardization of technical designs objectives is key to enable more efficient and consistent capacity ingestion for the delivery teams. BASIC QUALIFICATIONS Bachelor's degree in Fire Protection Engineering, or an equivalent engineering degree in a related field with at least 5 years additional qualifying experience. 5+ years of experience in engineering or the construction industry, related to all aspects of fire protection, including fire suppression systems, fire alarm and detection systems, fire-resistive construction, and life safety. 3+ years of fire engineering experience in data centers, preferably in colocation facilities. Experience applying local codes, National Fire Protection Association (NFPA) standards, International Code Council (ICC) requirements, and other fire protection industry standards, procedures, and methodologies. Experience with processes of design review, specification, development of design standards, and submittal review and the ability to read and understand construction documents. PREFERRED QUALIFICATIONS Experience authoring standards, white papers, technical documentation, training materials, Code Modification Requests (CMRs), and Alternate Materials and Methods (AMM) proposals. Experience directly related to construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems with advance knowledge of both mechanical and electrical systems commissioning. Licensed Fire Protection Engineer with knowledge of BS, ICC Codes, NFPA Standards, FM global requirements and other fire protection industry standards, procedures, and methodologies. Experience in the development processes for codes and standards; NFPA technical committee participation. Experience submitting and negotiating fire permits, and conducting building design reviews with local authorities. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Posted: December 27, 2024 (Updated about 10 hours ago)
Feb 12, 2025
Full time
Job ID: Amazon UK Services Ltd. - A10 The Colocation Design Standards Team is looking for a Senior Fire Protection Design Standards Engineer to drive standards, consistency, and constant improvement in our global colocation fleet of data centers. If you have experience developing global design and working within a broad design and construction infrastructure environment, we'd like to meet you. Your work will make a global impact on the future of our data centers. We are open to hiring candidates to work out of one of the following locations: Frankfurt, Berlin, Dublin, London, Madrid, Zaragoza, Paris, Milan, Zurich. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Develop and maintain global consistent colocation design standards to drive equivalent resilience in colocation data centers to AWS owned sites. Develop standards and processes to support local team in negotiations with colo fire engineering and local authorities. Work with our global colocation partners to drive consistent solutions to expedite review processes and drive cost efficiency. Set up global strategies to deploy specific products or designs, and drive key global colocation initiatives. 25% international travel. A day in the life The Colocation Design Standards (CoDeS) team drives the global standardization of technical solutions for AWS Colocation (colo) sites. The team owns the creation and update of engineering standards for colo sites, following the performance objectives set in AWS Basis of Design (BoD) and creating those for colocation specific technology. The team also provides technical support for AWS product colo readiness to enable efficient deployment. CoDeS global standardization of technical designs objectives is key to enable more efficient and consistent capacity ingestion for the delivery teams. BASIC QUALIFICATIONS Bachelor's degree in Fire Protection Engineering, or an equivalent engineering degree in a related field with at least 5 years additional qualifying experience. 5+ years of experience in engineering or the construction industry, related to all aspects of fire protection, including fire suppression systems, fire alarm and detection systems, fire-resistive construction, and life safety. 3+ years of fire engineering experience in data centers, preferably in colocation facilities. Experience applying local codes, National Fire Protection Association (NFPA) standards, International Code Council (ICC) requirements, and other fire protection industry standards, procedures, and methodologies. Experience with processes of design review, specification, development of design standards, and submittal review and the ability to read and understand construction documents. PREFERRED QUALIFICATIONS Experience authoring standards, white papers, technical documentation, training materials, Code Modification Requests (CMRs), and Alternate Materials and Methods (AMM) proposals. Experience directly related to construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems with advance knowledge of both mechanical and electrical systems commissioning. Licensed Fire Protection Engineer with knowledge of BS, ICC Codes, NFPA Standards, FM global requirements and other fire protection industry standards, procedures, and methodologies. Experience in the development processes for codes and standards; NFPA technical committee participation. Experience submitting and negotiating fire permits, and conducting building design reviews with local authorities. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Posted: December 27, 2024 (Updated about 10 hours ago)
Senior Backend Reliability Engineer 60k - 70k Remote / Hybrid Overview Our client in the financial services industry is currently seeking a talented Senior Backend Reliability Engineer to join their backend team and focus on ensuring the stability, performance, and reliability of APIs. This is a full-time, permanent position with the flexibility of remote work arrangements for UK-based candidates. Responsibilities Bug Diagnosis and Resolution: Triage, debug, and resolve API-related issues reported by users or detected via monitoring tools. Conduct root cause analysis for recurring problems and implement permanent fixes. Performance Monitoring and Optimization: Analyze API performance metrics and address bottlenecks to ensure low latency and high throughput. Optimize database queries, caching strategies, and API response times for scalability. Reliability Improvements: Implement strategies to enhance API resilience, such as rate-limiting, retry mechanisms, and load balancing. Conduct incident reviews and build safeguards to prevent recurrence of issues. Dashboard Creation: Use Laravel Pulse to design and maintain dashboards that provide real-time visibility into API performance, error trends, and stability metrics. Proactive Maintenance: Audit and refactor legacy code to reduce technical debt and enhance reliability. Conduct routine system health checks and apply patches or updates as needed. Collaboration and Reporting: Partner with backend engineers, QA, and DevOps to ensure seamless deployments and system resilience. Qualifications / Experience Strong proficiency in PHP and Laravel, with experience adhering to PSR-12 coding standards. Solid understanding of RESTful API architecture, design principles, and security best practices. Experience with SQL/Postgres, including query optimization and database performance tuning. Hands-on experience with debugging and profiling tools for performance analysis. Proven ability to optimize backend systems for high performance and low latency. Proficiency with tools such as AWS CloudWatch, Sentry, or similar platforms. Experience creating and maintaining dashboards in Laravel Pulse to monitor key system metrics effectively. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 12, 2025
Full time
Senior Backend Reliability Engineer 60k - 70k Remote / Hybrid Overview Our client in the financial services industry is currently seeking a talented Senior Backend Reliability Engineer to join their backend team and focus on ensuring the stability, performance, and reliability of APIs. This is a full-time, permanent position with the flexibility of remote work arrangements for UK-based candidates. Responsibilities Bug Diagnosis and Resolution: Triage, debug, and resolve API-related issues reported by users or detected via monitoring tools. Conduct root cause analysis for recurring problems and implement permanent fixes. Performance Monitoring and Optimization: Analyze API performance metrics and address bottlenecks to ensure low latency and high throughput. Optimize database queries, caching strategies, and API response times for scalability. Reliability Improvements: Implement strategies to enhance API resilience, such as rate-limiting, retry mechanisms, and load balancing. Conduct incident reviews and build safeguards to prevent recurrence of issues. Dashboard Creation: Use Laravel Pulse to design and maintain dashboards that provide real-time visibility into API performance, error trends, and stability metrics. Proactive Maintenance: Audit and refactor legacy code to reduce technical debt and enhance reliability. Conduct routine system health checks and apply patches or updates as needed. Collaboration and Reporting: Partner with backend engineers, QA, and DevOps to ensure seamless deployments and system resilience. Qualifications / Experience Strong proficiency in PHP and Laravel, with experience adhering to PSR-12 coding standards. Solid understanding of RESTful API architecture, design principles, and security best practices. Experience with SQL/Postgres, including query optimization and database performance tuning. Hands-on experience with debugging and profiling tools for performance analysis. Proven ability to optimize backend systems for high performance and low latency. Proficiency with tools such as AWS CloudWatch, Sentry, or similar platforms. Experience creating and maintaining dashboards in Laravel Pulse to monitor key system metrics effectively. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Service Desk Team Leader with strong M365 Administration, InTune, Azure Active Directory, GPO, ITIL, ITSM required by a firm based north of Chelmsford, Essex paying upto 50k . You will lead a small team involved in every aspect of day to day IT Support in an exiting new chapter they are about to embrace This ia fantastic time to as they are undergoing an IT refresh, implementing IT, FreshService ITSM, they are embracing M365 and Azure Cloud services and are seeking someone who is an advocator of M365, someone who embraces new technology and can help assist users with the change management and training needed with embracing new technology. The Service Desk Team Leader will to deliver excellent IT support services to internal users. Enabling them to complete their roles effectively. Take responsibility for delivering effective incident and problem management by leading the IT Service Desk and Support Engineering teams. Enabling service resilience by promoting customer focus, teamwork, and effective knowledge & information management. You will oversee both technical and service issues, ensuring that support services are designed, planned, and implemented to fit the business stakeholder requirements, and necessary skills & knowledge are developed and shared by team members. Technical Skills: ITIL certified or equivalent, deep understanding of ITIL best practices with hands-on expertise in incident, problem, and change management within a high-growth setting. Good knowledge and experience of Modern Workplace technologies and applications like Office 365 Suite Intune, Active Directory and 365 Administration Knowledge of IT security practices, including data protection and compliance standards. Technical Proficiency & Expertise: Possess a deep understanding of enterprise level systems and hardware provision. Your technical competences include good knowledge and experience in supporting Modern Workplace technologies, hardware and applications like Microsoft Office 365 and Azure AD. Key Responsibilities Leadership: Effectively lead IT Service Support teams to meet the needs of stakeholders - providing end user systems and hardware support. Responsible for IT Service Desk and Support engineers' day-to-day management, resource planning and work allocation to meet agreed service levels. Proactive IT Service Management: Process owner of the Incident, Problem, Change and Knowledge Management processes, ensuring that these processes are executed efficiently and effectively across and that the impact on the business is minimised. You will take charge of all Incidents and Service Requests, working closely with third-party teams, and pushing the boundaries to resolve issues swiftly. Major Incident management, taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Monitor system performance and implement necessary optimisations to ensure reliable and efficient IT operations. Collaboration & Communication: You'll be a bridge between our IT Service Desk & Support engineers and internal teams, ensuring seamless communication and delivering customer-focused solutions. Collaborate effectively with IT and cross-functional teams to ensure seamless coordination and successful delivery of development projects. Communicate updates, challenges, etc to senior management and business stakeholders in a clear and concise manner. business systems. Business Relationship & Vendor Management: Excellent influencing and consultative skills with the ability to partner with and engage at multiple levels within Motor Parts Direct and vendor organisations. Work closely with outsourced Engineering and Operations teams in daily system health checks, incident discussions, and planned changes. Security & Compliance: Ability to develop and implement IT and Cyber security processes and maintains compliance against standards and regulations. Work with the Head of IT to review security policies and procedures and ensure that systems adhere to internal and external compliance requirements. Experience: Experience within Service Delivery leadership and supporting technical teams. Proven experience within an IT Service Delivery Management position. Proven ability to manage and improve IT operations and service management processes. Proven experience of technical project delivery and major incident management.
Feb 11, 2025
Full time
Service Desk Team Leader with strong M365 Administration, InTune, Azure Active Directory, GPO, ITIL, ITSM required by a firm based north of Chelmsford, Essex paying upto 50k . You will lead a small team involved in every aspect of day to day IT Support in an exiting new chapter they are about to embrace This ia fantastic time to as they are undergoing an IT refresh, implementing IT, FreshService ITSM, they are embracing M365 and Azure Cloud services and are seeking someone who is an advocator of M365, someone who embraces new technology and can help assist users with the change management and training needed with embracing new technology. The Service Desk Team Leader will to deliver excellent IT support services to internal users. Enabling them to complete their roles effectively. Take responsibility for delivering effective incident and problem management by leading the IT Service Desk and Support Engineering teams. Enabling service resilience by promoting customer focus, teamwork, and effective knowledge & information management. You will oversee both technical and service issues, ensuring that support services are designed, planned, and implemented to fit the business stakeholder requirements, and necessary skills & knowledge are developed and shared by team members. Technical Skills: ITIL certified or equivalent, deep understanding of ITIL best practices with hands-on expertise in incident, problem, and change management within a high-growth setting. Good knowledge and experience of Modern Workplace technologies and applications like Office 365 Suite Intune, Active Directory and 365 Administration Knowledge of IT security practices, including data protection and compliance standards. Technical Proficiency & Expertise: Possess a deep understanding of enterprise level systems and hardware provision. Your technical competences include good knowledge and experience in supporting Modern Workplace technologies, hardware and applications like Microsoft Office 365 and Azure AD. Key Responsibilities Leadership: Effectively lead IT Service Support teams to meet the needs of stakeholders - providing end user systems and hardware support. Responsible for IT Service Desk and Support engineers' day-to-day management, resource planning and work allocation to meet agreed service levels. Proactive IT Service Management: Process owner of the Incident, Problem, Change and Knowledge Management processes, ensuring that these processes are executed efficiently and effectively across and that the impact on the business is minimised. You will take charge of all Incidents and Service Requests, working closely with third-party teams, and pushing the boundaries to resolve issues swiftly. Major Incident management, taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. Monitor system performance and implement necessary optimisations to ensure reliable and efficient IT operations. Collaboration & Communication: You'll be a bridge between our IT Service Desk & Support engineers and internal teams, ensuring seamless communication and delivering customer-focused solutions. Collaborate effectively with IT and cross-functional teams to ensure seamless coordination and successful delivery of development projects. Communicate updates, challenges, etc to senior management and business stakeholders in a clear and concise manner. business systems. Business Relationship & Vendor Management: Excellent influencing and consultative skills with the ability to partner with and engage at multiple levels within Motor Parts Direct and vendor organisations. Work closely with outsourced Engineering and Operations teams in daily system health checks, incident discussions, and planned changes. Security & Compliance: Ability to develop and implement IT and Cyber security processes and maintains compliance against standards and regulations. Work with the Head of IT to review security policies and procedures and ensure that systems adhere to internal and external compliance requirements. Experience: Experience within Service Delivery leadership and supporting technical teams. Proven experience within an IT Service Delivery Management position. Proven ability to manage and improve IT operations and service management processes. Proven experience of technical project delivery and major incident management.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Risk Security Architect Expert Director is a strategic leader responsible for defining and implementing BCG's enterprise security architecture. This role ensures the protection of data, intellectual property, and client assets by designing secure, scalable, and resilient systems that align with the firm's business goals and security standards. The architect leads efforts to integrate security into every stage of IT systems development, ensuring alignment with agile practices, emerging technologies, and zero-trust principles. By leveraging robust governance and cross-functional collaboration, the architect ensures secure innovation, operational resilience, and effective risk management. Key responsibilities include: Security Architecture Leadership: Define and enforce secure engineering practices and frameworks, including reusable reference architectures and secure-by-design standards Develop and maintain security blueprints aligned with Agile/DevSecOps methodologies Ensure security is embedded in all IT projects, including secure code reviews, vulnerability testing, and automated CI/CD pipeline integration Emerging Technology Integration: Drive the adoption of advanced technologies, including zero-trust architectures, secure APIs, and cryptographic solutions Leverage AI/ML, containerization, and cloud-native security practices to enhance enterprise defenses Continuous Improvement: Use insights from incident analysis, threat intelligence, and testing outcomes to refine and enhance security architectures Collaborate with operational teams to integrate feedback loops that ensure continuous alignment with evolving threats Governance and Collaboration: Partner with Security Operations, Incident Response, and Risk Management teams to ensure comprehensive security integration Facilitate enterprise-wide adherence to regulatory, industry, and internal standards, including ISO 27001 and NIST YOU'RE GOOD AT Strategic Vision: Translating complex business strategies into secure, scalable, and actionable architectures. Technical Expertise: Leveraging modern frameworks and technologies, including zero-trust, DevSecOps, and cryptography, to protect enterprise systems. Collaboration: Partnering effectively across geographies and functions to achieve security goals. Problem Solving: Driving innovative solutions for emerging threats and architectural challenges. Mentorship: Leading and inspiring teams while fostering an enterprise-wide culture of architectural excellence. What You'll Bring Education: Bachelor's degree (or equivalent). Experience: Minimum of 10 years of progressive experience in information security, with strong expertise in enterprise security architecture Proven experience in cloud security, zero-trust architecture, API security, and DevSecOps pipelines Experience creating reusable security reference architectures, integrating security into Agile/DevSecOps methodologies, and driving consistency in security frameworks Technical Proficiency: Hands-on experience designing secure architectures for hybrid cloud environments Deep understanding of zero-trust frameworks, secure-by-design standards, and agile methodologies Familiarity with automation tools and secure software development lifecycle (SDLC) practices Who You'll Work With You will collaborate within a fast-paced, intellectually challenging, and service-oriented environment. Working alongside internal IT, business leaders, and consultants, you will be an integral part of BCG's Information Security Risk Management team. By partnering with technical and operational teams globally, you will drive the firm's security strategies, enabling secure innovation and digital transformation. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 11, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Risk Security Architect Expert Director is a strategic leader responsible for defining and implementing BCG's enterprise security architecture. This role ensures the protection of data, intellectual property, and client assets by designing secure, scalable, and resilient systems that align with the firm's business goals and security standards. The architect leads efforts to integrate security into every stage of IT systems development, ensuring alignment with agile practices, emerging technologies, and zero-trust principles. By leveraging robust governance and cross-functional collaboration, the architect ensures secure innovation, operational resilience, and effective risk management. Key responsibilities include: Security Architecture Leadership: Define and enforce secure engineering practices and frameworks, including reusable reference architectures and secure-by-design standards Develop and maintain security blueprints aligned with Agile/DevSecOps methodologies Ensure security is embedded in all IT projects, including secure code reviews, vulnerability testing, and automated CI/CD pipeline integration Emerging Technology Integration: Drive the adoption of advanced technologies, including zero-trust architectures, secure APIs, and cryptographic solutions Leverage AI/ML, containerization, and cloud-native security practices to enhance enterprise defenses Continuous Improvement: Use insights from incident analysis, threat intelligence, and testing outcomes to refine and enhance security architectures Collaborate with operational teams to integrate feedback loops that ensure continuous alignment with evolving threats Governance and Collaboration: Partner with Security Operations, Incident Response, and Risk Management teams to ensure comprehensive security integration Facilitate enterprise-wide adherence to regulatory, industry, and internal standards, including ISO 27001 and NIST YOU'RE GOOD AT Strategic Vision: Translating complex business strategies into secure, scalable, and actionable architectures. Technical Expertise: Leveraging modern frameworks and technologies, including zero-trust, DevSecOps, and cryptography, to protect enterprise systems. Collaboration: Partnering effectively across geographies and functions to achieve security goals. Problem Solving: Driving innovative solutions for emerging threats and architectural challenges. Mentorship: Leading and inspiring teams while fostering an enterprise-wide culture of architectural excellence. What You'll Bring Education: Bachelor's degree (or equivalent). Experience: Minimum of 10 years of progressive experience in information security, with strong expertise in enterprise security architecture Proven experience in cloud security, zero-trust architecture, API security, and DevSecOps pipelines Experience creating reusable security reference architectures, integrating security into Agile/DevSecOps methodologies, and driving consistency in security frameworks Technical Proficiency: Hands-on experience designing secure architectures for hybrid cloud environments Deep understanding of zero-trust frameworks, secure-by-design standards, and agile methodologies Familiarity with automation tools and secure software development lifecycle (SDLC) practices Who You'll Work With You will collaborate within a fast-paced, intellectually challenging, and service-oriented environment. Working alongside internal IT, business leaders, and consultants, you will be an integral part of BCG's Information Security Risk Management team. By partnering with technical and operational teams globally, you will drive the firm's security strategies, enabling secure innovation and digital transformation. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Digital Trust & Security - Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. (e.g., Security & Risk Management, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR . click apply for full job details
Feb 10, 2025
Full time
Digital Trust & Security - Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. (e.g., Security & Risk Management, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR . click apply for full job details
Job Title: Business Sales Executive Location: Birmingham Pay: £12.00-£14.00 per hour Hours of Work: .5 per week Type: Permanent Start Date: Immediately (flexible for notice periods) We are hiring for a Business Sales Executive who is experienced in outbound B2B sales and lead generation in the Birmingham area. This is a dynamic and fast-paced environment where you will be responsible for generating new leads and maximizing the potential of each connection. Duties of a Business Sales Executive In this role, you will be working in the Sales Team to drive new business opportunities. Reporting to the Sales Manager, you will be responsible for: Calling decision-makers and influencers through outbound calls to identify new business sales opportunities. Maintaining and updating the prospect database daily to ensure accuracy. Setting and hitting sales targets to meet business goals. Acting with due care, skill, and diligence at all times. Staying updated on current industry trends. Adhering to company policies and procedures as outlined in the company handbook. Responding to client queries promptly and ensuring communications are recorded in the back-office system. Preparing and managing a sales call schedule with set goals. Meeting with potential clients and participating in site visits. Skills and experience of a Business Sales Executive As a Business Sales Executive, you should have experience with: Making a high volume of outbound calls to B2B clients. Managing a prospect database and maintaining accurate records. Meeting and exceeding sales targets. Excellent communication skills over the phone and in writing. The ability to manage time effectively and work under pressure. Resilience, with the ability to handle rejection. It would be beneficial for the Business Sales Executive role if you also had: Previous experience in the security industry (desirable). A drive to continue learning and developing within the role. What the client offers a Business Sales Executive This client offers: Commission pay Performance bonuses Company events Company pension scheme Free on-site parking Referral programme About the Client Our client is a growing business within the B2B sales industry, looking for a Business Sales Executive to join their team on a permanent basis. You ll be joining a motivated and results-driven sales team and will be contributing to their continued growth and success. Next Steps: Apply to this Business Sales Executive role through this advert. If you would like more information about this role, please contact Chloe on (phone number removed). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. About Regional Recruitment Services A Recruitment Agency in Leicester This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary, and contract jobs within the Commercial, Construction, Industrial, and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website at (url removed).
Feb 08, 2025
Full time
Job Title: Business Sales Executive Location: Birmingham Pay: £12.00-£14.00 per hour Hours of Work: .5 per week Type: Permanent Start Date: Immediately (flexible for notice periods) We are hiring for a Business Sales Executive who is experienced in outbound B2B sales and lead generation in the Birmingham area. This is a dynamic and fast-paced environment where you will be responsible for generating new leads and maximizing the potential of each connection. Duties of a Business Sales Executive In this role, you will be working in the Sales Team to drive new business opportunities. Reporting to the Sales Manager, you will be responsible for: Calling decision-makers and influencers through outbound calls to identify new business sales opportunities. Maintaining and updating the prospect database daily to ensure accuracy. Setting and hitting sales targets to meet business goals. Acting with due care, skill, and diligence at all times. Staying updated on current industry trends. Adhering to company policies and procedures as outlined in the company handbook. Responding to client queries promptly and ensuring communications are recorded in the back-office system. Preparing and managing a sales call schedule with set goals. Meeting with potential clients and participating in site visits. Skills and experience of a Business Sales Executive As a Business Sales Executive, you should have experience with: Making a high volume of outbound calls to B2B clients. Managing a prospect database and maintaining accurate records. Meeting and exceeding sales targets. Excellent communication skills over the phone and in writing. The ability to manage time effectively and work under pressure. Resilience, with the ability to handle rejection. It would be beneficial for the Business Sales Executive role if you also had: Previous experience in the security industry (desirable). A drive to continue learning and developing within the role. What the client offers a Business Sales Executive This client offers: Commission pay Performance bonuses Company events Company pension scheme Free on-site parking Referral programme About the Client Our client is a growing business within the B2B sales industry, looking for a Business Sales Executive to join their team on a permanent basis. You ll be joining a motivated and results-driven sales team and will be contributing to their continued growth and success. Next Steps: Apply to this Business Sales Executive role through this advert. If you would like more information about this role, please contact Chloe on (phone number removed). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. About Regional Recruitment Services A Recruitment Agency in Leicester This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary, and contract jobs within the Commercial, Construction, Industrial, and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website at (url removed).
Senior Director, Regulatory Affairs, EMEA Defense Lead Location: London, UK Experience Required: 15 years in litigation/regulatory investigations and enforcement, creating strategies to address or minimize regulatory risk. Qualifications: Admitted to the bar and in good standing or otherwise authorized to practice law (e.g., have registered in-house status) in the state in which the position is located. Preferred Qualifications: Experience developing, evaluating, and maintaining programs that ensure products comply with laws, regulations, and external commitments. Experience with high risk incident response. Experience managing projects and partnering effectively with cross-functional teams. Excellent written and verbal communication, time management, analytical, investigative skills, attention to detail with the ability to be action-oriented. Experience working with technology companies and ability to understand complex technical issues. About the Job Regulatory Affairs helps the company innovate responsibly and comply with laws around the world. We partner with teams across Global Affairs, Product Areas, and the rest of the company to ensure constructive engagement with governments and regulators while mitigating risk. As Senior Director, Regulatory Affairs, EMEA Defense Lead, you'll join an EMEA-based team addressing the highest and emerging risks pertaining to all aspects of our business in EMEA including our people, our products, our users, legislators and society, and our ecosystem. You will work closely with Google and other Alphabet companies' Legal, Data Security and Privacy, Public Policy, Compliance, Communications, Marketing, Product and Engineering teams to identify, prevent, and proactively solve and adapt to Alphabet's highest risks. Responsibilities Respond to formal regulatory queries, enforcement actions, and other proceedings involving all aspects of our business in EMEA. Manage significant investigations and incidents in EMEA. Evaluate potential emerging internal and external risk in EMEA. Manage special projects designed to strategically address and increase Alphabet's resilience to potential risks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Feb 07, 2025
Full time
Senior Director, Regulatory Affairs, EMEA Defense Lead Location: London, UK Experience Required: 15 years in litigation/regulatory investigations and enforcement, creating strategies to address or minimize regulatory risk. Qualifications: Admitted to the bar and in good standing or otherwise authorized to practice law (e.g., have registered in-house status) in the state in which the position is located. Preferred Qualifications: Experience developing, evaluating, and maintaining programs that ensure products comply with laws, regulations, and external commitments. Experience with high risk incident response. Experience managing projects and partnering effectively with cross-functional teams. Excellent written and verbal communication, time management, analytical, investigative skills, attention to detail with the ability to be action-oriented. Experience working with technology companies and ability to understand complex technical issues. About the Job Regulatory Affairs helps the company innovate responsibly and comply with laws around the world. We partner with teams across Global Affairs, Product Areas, and the rest of the company to ensure constructive engagement with governments and regulators while mitigating risk. As Senior Director, Regulatory Affairs, EMEA Defense Lead, you'll join an EMEA-based team addressing the highest and emerging risks pertaining to all aspects of our business in EMEA including our people, our products, our users, legislators and society, and our ecosystem. You will work closely with Google and other Alphabet companies' Legal, Data Security and Privacy, Public Policy, Compliance, Communications, Marketing, Product and Engineering teams to identify, prevent, and proactively solve and adapt to Alphabet's highest risks. Responsibilities Respond to formal regulatory queries, enforcement actions, and other proceedings involving all aspects of our business in EMEA. Manage significant investigations and incidents in EMEA. Evaluate potential emerging internal and external risk in EMEA. Manage special projects designed to strategically address and increase Alphabet's resilience to potential risks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Senior Director, Regulatory Affairs, EMEA Defense Lead corporate_fare Google place London, UK bar_chart Director+ Apply Minimum Qualifications: 15 years of experience in litigation/regulatory investigations and enforcement, investigations and incidents, or experience creating strategies to address or minimize regulatory risk. Admitted to the bar and in good standing or otherwise authorized to practice law (e.g., have registered in-house status) in the state in which the position is located. Preferred Qualifications: Experience developing, evaluating, and maintaining programs that ensure products comply with laws, regulations, and external commitments. Experience with high risk incident response. Experience with managing projects and partnering effectively with cross-functional teams. Excellent written and verbal communication, time management, analytical, investigative skills, attention to detail with the ability to be action-oriented. Experience working with technology companies and ability to understand complex technical issues. About the Job Regulatory Affairs helps the company innovate responsibly and comply with laws around the world. We partner with teams across Global Affairs, Product Areas, and the rest of the company to ensure constructive engagement with governments and regulators while mitigating risk. As Senior Director, Regulatory Affairs, EMEA Defense Lead, you'll join an EMEA-based team addressing the highest and emerging risks pertaining to all aspects of our business in EMEA including our people, our products, our users, legislators and society, and our ecosystem. You will work closely with Google and other Alphabet companies' Legal, Data Security and Privacy, Public Policy, Compliance, Communications, Marketing, Product and Engineering teams to identify, prevent, and proactively solve and adapt to Alphabet's highest risks. Responsibilities Respond to formal regulatory queries, enforcement actions, and other proceedings involving all aspects of our business in EMEA. Manage significant investigations and incidents in EMEA. Evaluate potential emerging internal and external risk in EMEA. Manage special projects designed to strategically address and increase Alphabet's resilience to potential risks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Feb 06, 2025
Full time
Senior Director, Regulatory Affairs, EMEA Defense Lead corporate_fare Google place London, UK bar_chart Director+ Apply Minimum Qualifications: 15 years of experience in litigation/regulatory investigations and enforcement, investigations and incidents, or experience creating strategies to address or minimize regulatory risk. Admitted to the bar and in good standing or otherwise authorized to practice law (e.g., have registered in-house status) in the state in which the position is located. Preferred Qualifications: Experience developing, evaluating, and maintaining programs that ensure products comply with laws, regulations, and external commitments. Experience with high risk incident response. Experience with managing projects and partnering effectively with cross-functional teams. Excellent written and verbal communication, time management, analytical, investigative skills, attention to detail with the ability to be action-oriented. Experience working with technology companies and ability to understand complex technical issues. About the Job Regulatory Affairs helps the company innovate responsibly and comply with laws around the world. We partner with teams across Global Affairs, Product Areas, and the rest of the company to ensure constructive engagement with governments and regulators while mitigating risk. As Senior Director, Regulatory Affairs, EMEA Defense Lead, you'll join an EMEA-based team addressing the highest and emerging risks pertaining to all aspects of our business in EMEA including our people, our products, our users, legislators and society, and our ecosystem. You will work closely with Google and other Alphabet companies' Legal, Data Security and Privacy, Public Policy, Compliance, Communications, Marketing, Product and Engineering teams to identify, prevent, and proactively solve and adapt to Alphabet's highest risks. Responsibilities Respond to formal regulatory queries, enforcement actions, and other proceedings involving all aspects of our business in EMEA. Manage significant investigations and incidents in EMEA. Evaluate potential emerging internal and external risk in EMEA. Manage special projects designed to strategically address and increase Alphabet's resilience to potential risks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
The Systems Engineering Technical Assurance Team is responsible for demonstrating that the works carried out by the JV meet HS2's Employers requirements as set out in the Works Information and Contract Requirements Technical. This includes ensuring that all work packages understand the relevant requirements, and provide the appropriate Validation and Verification evidence to demonstrate that the requirements have been met. The Technical Assurance Manager will be responsible for planning the assurance and certification strategy for several Design and Construction Work Packages and agreeing the acceptance criteria with HS2, enabling them to accept that the requirements and design intent being delivered by the SCSJV and its subcontractors meet the needs and objectives of HS2 and DfT as sponsor. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop Technical Assurance Plans for specific Work Packages in collaboration with work package managers, subject matter experts, stakeholders and the employer. Undertake the planned technical assurance activities in line with the agreed technical assurance plans in liaison with those delivering the works. Activities will include monitoring progress of works activities, reviewing deliverables for evidence of compliance, raising issues where appropriate and negotiating corrective actions with those responsible for the works. Coordinate the certification activities for work packages to gain L3 certification from the Employer. Contribute to the continued improvement of the technical assurance strategy, processes and systems. Deliver technical assurance communications such as staff briefings and technical assurance awareness training. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Chartered Engineer or significant experience of working at equivalent level in a project environment; Experience of the application of system engineering and or assurance processes, preferably in rail infrastructure/construction projects or equivalent; Knowledge and experience of the regulatory environment and statutory obligations relating to rail infrastructure/construction projects or equivalent; Capable of developing plans and managing workload/activities and taking sole accountability for task delivery; Capable of working collaboratively and effectively with project delivery teams, management and the project leadership, clients, sub-contractors, regulatory bodies and other major stakeholders, credible in building relationships with all levels of internal and external stakeholders; Able to show resilience and tenacity whilst remaining adaptable and flexible when working under the pressure of tight deadlines and project change; High standard of verbal, written communication skills and interpersonal skills, able to effectively communicate technical assurance and system engineering concepts to a variety of audiences; Awareness of the various disciplines involved in delivering major projects, their roles and responsibilities and their relationship to assurance; Good information management and analytical skills, able to quickly and efficiently seek out the relevant and pertinent points from large volumes of project information; Experienced in the use of project information tools and management systems including MS Office and web-based collaboration technologies for project information and process management, such as Enterprise Bentley, Projectwise or similar. About the Company The role will work on the HS2 project. HS2 is the UK's new high-speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high-speed services. The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g., as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role Salary Competitive salary with excellent benefits package.
Feb 05, 2025
Full time
The Systems Engineering Technical Assurance Team is responsible for demonstrating that the works carried out by the JV meet HS2's Employers requirements as set out in the Works Information and Contract Requirements Technical. This includes ensuring that all work packages understand the relevant requirements, and provide the appropriate Validation and Verification evidence to demonstrate that the requirements have been met. The Technical Assurance Manager will be responsible for planning the assurance and certification strategy for several Design and Construction Work Packages and agreeing the acceptance criteria with HS2, enabling them to accept that the requirements and design intent being delivered by the SCSJV and its subcontractors meet the needs and objectives of HS2 and DfT as sponsor. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop Technical Assurance Plans for specific Work Packages in collaboration with work package managers, subject matter experts, stakeholders and the employer. Undertake the planned technical assurance activities in line with the agreed technical assurance plans in liaison with those delivering the works. Activities will include monitoring progress of works activities, reviewing deliverables for evidence of compliance, raising issues where appropriate and negotiating corrective actions with those responsible for the works. Coordinate the certification activities for work packages to gain L3 certification from the Employer. Contribute to the continued improvement of the technical assurance strategy, processes and systems. Deliver technical assurance communications such as staff briefings and technical assurance awareness training. Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Chartered Engineer or significant experience of working at equivalent level in a project environment; Experience of the application of system engineering and or assurance processes, preferably in rail infrastructure/construction projects or equivalent; Knowledge and experience of the regulatory environment and statutory obligations relating to rail infrastructure/construction projects or equivalent; Capable of developing plans and managing workload/activities and taking sole accountability for task delivery; Capable of working collaboratively and effectively with project delivery teams, management and the project leadership, clients, sub-contractors, regulatory bodies and other major stakeholders, credible in building relationships with all levels of internal and external stakeholders; Able to show resilience and tenacity whilst remaining adaptable and flexible when working under the pressure of tight deadlines and project change; High standard of verbal, written communication skills and interpersonal skills, able to effectively communicate technical assurance and system engineering concepts to a variety of audiences; Awareness of the various disciplines involved in delivering major projects, their roles and responsibilities and their relationship to assurance; Good information management and analytical skills, able to quickly and efficiently seek out the relevant and pertinent points from large volumes of project information; Experienced in the use of project information tools and management systems including MS Office and web-based collaboration technologies for project information and process management, such as Enterprise Bentley, Projectwise or similar. About the Company The role will work on the HS2 project. HS2 is the UK's new high-speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high-speed services. The Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g., as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role Salary Competitive salary with excellent benefits package.