JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
May 21, 2025
Full time
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
Senior Manager, Product Marketing - Web Product Storyteller London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. Intercom is the leading AI customer service company, and we need a Sr Manager, Web Product Storyteller to own and evolve how we tell our product story across our website. This is a senior-level, strategic role at the intersection of product marketing, web strategy, design/UX, and conversion optimization -focused on ensuring our website is the most compelling, high-performing showcase of our AI customer service solutions. You'll oversee the strategy, execution, and continuous optimization of our product storytelling on the web , managing a team of two and collaborating cross-functionally with product, marketing, design, growth, and content teams. If you're a senior product marketer with deep storytelling, copywriting, and web expertise who knows how to craft differentiated, high-impact narratives that convert visitors into customers, this role is for you. What You'll Do Own and drive the product story across Intercom's website , ensuring a clear, compelling, and high-converting narrative that differentiates Intercom from the competition. Oversee and lead a team of two , providing strategic direction, mentorship, and execution support. Develop and implement a scalable web content strategy , optimizing for engagement, conversions, and revenue impact. Define messaging for new features and updates , ensuring they're effectively positioned on the website. Partner closely with product marketing, growth, design, and engineering to evolve the site's user experience and conversion flows. Use data and experimentation to refine messaging and page performance , balancing creative storytelling with measurable impact. Champion a best-in-class web experience that differentiates Intercom in the AI-powered customer service space. Drive alignment across teams to ensure messaging consistency, clarity, and brand voice across all web touchpoints. What We're Looking For 7-10+ years of experience in product marketing, web content strategy, or digital storytelling, ideally in B2B SaaS . Outstanding writer & storyteller. This is a non-negotiable. Proven leadership experience , with a track record of managing and growing a team . Deep expertise in web strategy, content, and conversion optimization , with a focus on product storytelling. A strong understanding of AI and customer service technologies (or the ability to learn quickly). Exceptional storytelling & communication skills -you know how to turn complex products into crisp, compelling narratives that drive engagement, with an ability to verbally communicate & sell-through your ideas to executives. A data-driven mindset , with experience using analytics, A/B testing, and CRO tools to refine web content performance. Experience leading cross-functional projects , partnering with growth, design, and product teams to create seamless web experiences. The ability to balance strategic thinking with hands-on execution , ensuring our website remains a high-performing growth channel. Extraordinarily high attention to detail to uphold Intercom's extremely high standards in execution and creativity. An execution machine. PMM at Intercom are in the business of getting shit done and this is a hands-on role, not a people manager-only role. Proven track record of partnering with product, web, design teams to contribute to product and web strategy. Comfortable collaborating with executives, often under pressure. Thrive in a fast-paced, fluid environment. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 2 days per week? Select Please email me about future job openings Select Do you have 7 years + in web strategy, content, and conversion optimization, with a focus on product storytelling. Select How many people do you currently have reporting into you? Please provide an example of a website you have worked on in the past
May 20, 2025
Full time
Senior Manager, Product Marketing - Web Product Storyteller London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. Intercom is the leading AI customer service company, and we need a Sr Manager, Web Product Storyteller to own and evolve how we tell our product story across our website. This is a senior-level, strategic role at the intersection of product marketing, web strategy, design/UX, and conversion optimization -focused on ensuring our website is the most compelling, high-performing showcase of our AI customer service solutions. You'll oversee the strategy, execution, and continuous optimization of our product storytelling on the web , managing a team of two and collaborating cross-functionally with product, marketing, design, growth, and content teams. If you're a senior product marketer with deep storytelling, copywriting, and web expertise who knows how to craft differentiated, high-impact narratives that convert visitors into customers, this role is for you. What You'll Do Own and drive the product story across Intercom's website , ensuring a clear, compelling, and high-converting narrative that differentiates Intercom from the competition. Oversee and lead a team of two , providing strategic direction, mentorship, and execution support. Develop and implement a scalable web content strategy , optimizing for engagement, conversions, and revenue impact. Define messaging for new features and updates , ensuring they're effectively positioned on the website. Partner closely with product marketing, growth, design, and engineering to evolve the site's user experience and conversion flows. Use data and experimentation to refine messaging and page performance , balancing creative storytelling with measurable impact. Champion a best-in-class web experience that differentiates Intercom in the AI-powered customer service space. Drive alignment across teams to ensure messaging consistency, clarity, and brand voice across all web touchpoints. What We're Looking For 7-10+ years of experience in product marketing, web content strategy, or digital storytelling, ideally in B2B SaaS . Outstanding writer & storyteller. This is a non-negotiable. Proven leadership experience , with a track record of managing and growing a team . Deep expertise in web strategy, content, and conversion optimization , with a focus on product storytelling. A strong understanding of AI and customer service technologies (or the ability to learn quickly). Exceptional storytelling & communication skills -you know how to turn complex products into crisp, compelling narratives that drive engagement, with an ability to verbally communicate & sell-through your ideas to executives. A data-driven mindset , with experience using analytics, A/B testing, and CRO tools to refine web content performance. Experience leading cross-functional projects , partnering with growth, design, and product teams to create seamless web experiences. The ability to balance strategic thinking with hands-on execution , ensuring our website remains a high-performing growth channel. Extraordinarily high attention to detail to uphold Intercom's extremely high standards in execution and creativity. An execution machine. PMM at Intercom are in the business of getting shit done and this is a hands-on role, not a people manager-only role. Proven track record of partnering with product, web, design teams to contribute to product and web strategy. Comfortable collaborating with executives, often under pressure. Thrive in a fast-paced, fluid environment. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 2 days per week? Select Please email me about future job openings Select Do you have 7 years + in web strategy, content, and conversion optimization, with a focus on product storytelling. Select How many people do you currently have reporting into you? Please provide an example of a website you have worked on in the past
VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers click apply for full job details
May 20, 2025
Full time
VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers click apply for full job details
NTT Global Data Centers EMEA UK ltd
Hemel Hempstead, Hertfordshire
As Power Infrastructure Development Manager(m/f/d) you will be joining a team which is securing and successfully delivering of power infrastructure is a key component of our data center business. The mission of the team is to ensure power is secured on time, budget and with sufficient capacity. The objectives of the team are to: Manage and leverage commercial risk on all activities to do with power in click apply for full job details
May 20, 2025
Full time
As Power Infrastructure Development Manager(m/f/d) you will be joining a team which is securing and successfully delivering of power infrastructure is a key component of our data center business. The mission of the team is to ensure power is secured on time, budget and with sufficient capacity. The objectives of the team are to: Manage and leverage commercial risk on all activities to do with power in click apply for full job details
Job ID: Amazon Data Services Ireland Limited Would you like to be an Engineer that builds the Cloud, rather than an Engineer that just uses it? At AWS, our Engineers look after the behind-the-scenes software and tools that make the world's largest cloud computing infrastructure possible. We have an amazing opportunity for you to join a world-class network team in a dynamic environment that has the feel of a start-up. As a System Development Engineer you will help to deploy, manage, fix and reinvent the tools, services and components that network engineering rely on to automate our network and keep it operational. Your internal customers are your network engineer colleagues, and through close collaboration, support and exchange of ideas, we share a common goal to serve our external customers and grow through learning and innovation. If you are exceptionally motivated and passionate about the work you do then we welcome you to join us, working in an Agile environment with the most advanced tools, processes and talented people in the industry to make the Cloud a reality. What you'll be working on: Simplifying and reinventing systems, processes, and tools to make things better for our customers Managing and growing innovative, production-quality tools to solve real operational problems for our network Investigating technical issues scientifically and thoroughly, and assist in fixing them so they don't come back Providing technical solutions to real business problems in a global organization Top reasons to join our team: Be a catalyst to deliver truly disruptive products that are growing rapidly Define, build, own, and run a service in a high growth environment Build and influence the tools and utilities that are part of the AWS fleet running our internal services Learning from industry recognized Amazon distinguished engineers Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and detailed and constructive code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team also puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. Key job responsibilities A SysDE is responsible for maintaining their teams' services, requiring them to troubleshoot and identify the root causes of any issues that arise within their systems and any subcomponents. A SysDE will utilise testing, monitoring, and validations on their services, tools, and infrastructure to ensure their teams can continuously deploy new versions of the services with minimal interruption. A SysDE will identify areas to invent, refine, and develop automation and tools to reduce manual operations and fulfil the requirements of the business and their customers. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Relevant experience in software development, systems engineering, SRE or DevOps roles - Knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. - Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP) - Knowledge of systems engineering fundamentals (host networking, storage, nix operating systems) - Demonstrable experience programming with at least one modern language such as Python, C++, C#, Java, Golang, Ruby PREFERRED QUALIFICATIONS - Experience with Python - Experience of designing, developing or operating cloud services running on AWS or another cloud platform Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 20, 2025
Full time
Job ID: Amazon Data Services Ireland Limited Would you like to be an Engineer that builds the Cloud, rather than an Engineer that just uses it? At AWS, our Engineers look after the behind-the-scenes software and tools that make the world's largest cloud computing infrastructure possible. We have an amazing opportunity for you to join a world-class network team in a dynamic environment that has the feel of a start-up. As a System Development Engineer you will help to deploy, manage, fix and reinvent the tools, services and components that network engineering rely on to automate our network and keep it operational. Your internal customers are your network engineer colleagues, and through close collaboration, support and exchange of ideas, we share a common goal to serve our external customers and grow through learning and innovation. If you are exceptionally motivated and passionate about the work you do then we welcome you to join us, working in an Agile environment with the most advanced tools, processes and talented people in the industry to make the Cloud a reality. What you'll be working on: Simplifying and reinventing systems, processes, and tools to make things better for our customers Managing and growing innovative, production-quality tools to solve real operational problems for our network Investigating technical issues scientifically and thoroughly, and assist in fixing them so they don't come back Providing technical solutions to real business problems in a global organization Top reasons to join our team: Be a catalyst to deliver truly disruptive products that are growing rapidly Define, build, own, and run a service in a high growth environment Build and influence the tools and utilities that are part of the AWS fleet running our internal services Learning from industry recognized Amazon distinguished engineers Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and detailed and constructive code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Harmony Our team also puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. Key job responsibilities A SysDE is responsible for maintaining their teams' services, requiring them to troubleshoot and identify the root causes of any issues that arise within their systems and any subcomponents. A SysDE will utilise testing, monitoring, and validations on their services, tools, and infrastructure to ensure their teams can continuously deploy new versions of the services with minimal interruption. A SysDE will identify areas to invent, refine, and develop automation and tools to reduce manual operations and fulfil the requirements of the business and their customers. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Relevant experience in software development, systems engineering, SRE or DevOps roles - Knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. - Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP) - Knowledge of systems engineering fundamentals (host networking, storage, nix operating systems) - Demonstrable experience programming with at least one modern language such as Python, C++, C#, Java, Golang, Ruby PREFERRED QUALIFICATIONS - Experience with Python - Experience of designing, developing or operating cloud services running on AWS or another cloud platform Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 2 hours ago) Posted: May 13, 2025 (Updated about 3 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Engineering Maintenance Engineer - Automated Distribution Centre About the Role You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their career in Automation Engineering. Your Impact As a Automation Maintenance Engineer, you'll be the backbone of our operations, ensuring critical automation systems run at peak performance 24/7. This isn't just maintenance - it's being the technical expert who keeps the nation's deliveries flowing seamlessly. Drive the success of a cutting-edge automated distribution facility Shape the future of warehouse automation technology Ensure the day to day running of parcel sortation equipment What You'll Do THE ENGINEERING CHALLENGE Perform maintenance tasks, including preventative, predictive and corrective maintenance on automated machinery Performing continuous improvement activities on automated equipment Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the distribution centre Ability to work on own initiative and as part of a team to achieve common goals Working rotating shift pattern early, lates and nights Technical Excellence Oversee complex automated systems including ASRS and AMR (Autonomous Mobile Robotics) technology Implement best-in-class maintenance strategies to maximize operational efficiency Preventative maintenance operations while minimizing equipment downtime What You'll Bring Essential Experience Electrical OR mechanical engineering qualifications (minimum Engineering/NVQ Level 3 or equivalent) Hands-on experience maintaining complex automation equipment Strong understanding of Health & Safety legislation Ability to communicate technical concepts clearly Full UK driving license Adaptability and the confidence to work both independently and as part of a team Technical Skills Deep understanding of automation systems Experience in automated maintenance What We Offer Very competitive salary plus shift allowance, weekend uplift and benefits Professional development and growth opportunities Chance to shape the future of distribution center operations. Join us in driving innovation and excellence in automated distribution technology. Help shape the future of logistics while leading a talented team in a dynamic, technology-driven environment. How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact (url removed) Why work with Proactive? Proactive Technical Recruitment is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
May 20, 2025
Full time
Engineering Maintenance Engineer - Automated Distribution Centre About the Role You'll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging "e-commerce" society. A significant opportunity for anyone wishing to further their career in Automation Engineering. Your Impact As a Automation Maintenance Engineer, you'll be the backbone of our operations, ensuring critical automation systems run at peak performance 24/7. This isn't just maintenance - it's being the technical expert who keeps the nation's deliveries flowing seamlessly. Drive the success of a cutting-edge automated distribution facility Shape the future of warehouse automation technology Ensure the day to day running of parcel sortation equipment What You'll Do THE ENGINEERING CHALLENGE Perform maintenance tasks, including preventative, predictive and corrective maintenance on automated machinery Performing continuous improvement activities on automated equipment Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the distribution centre Ability to work on own initiative and as part of a team to achieve common goals Working rotating shift pattern early, lates and nights Technical Excellence Oversee complex automated systems including ASRS and AMR (Autonomous Mobile Robotics) technology Implement best-in-class maintenance strategies to maximize operational efficiency Preventative maintenance operations while minimizing equipment downtime What You'll Bring Essential Experience Electrical OR mechanical engineering qualifications (minimum Engineering/NVQ Level 3 or equivalent) Hands-on experience maintaining complex automation equipment Strong understanding of Health & Safety legislation Ability to communicate technical concepts clearly Full UK driving license Adaptability and the confidence to work both independently and as part of a team Technical Skills Deep understanding of automation systems Experience in automated maintenance What We Offer Very competitive salary plus shift allowance, weekend uplift and benefits Professional development and growth opportunities Chance to shape the future of distribution center operations. Join us in driving innovation and excellence in automated distribution technology. Help shape the future of logistics while leading a talented team in a dynamic, technology-driven environment. How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact (url removed) Why work with Proactive? Proactive Technical Recruitment is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Role: SAP Test Manager Location: Blackburn, BB1 2FA - Office Based (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £48,000 - £54,995 (Dependant on Experience) Company: EG Group About the Role: EG Group are excited to announce a new vacancy in our SAP Centre or Excellence team! EG Group has embarked on digital transformation and technical upgrade journey for the SAP systems in our application landscape. To support this challenging journey, we're looking for an experienced Application (SAP) Test manager to join our multi-disciplinary Applications (SAP) Center of Excellence (CoE) Team. In this role you will lead the testing efforts for the SAP projects as well as support the business with the Business Process Change Management (BPCM). The ideal candidate has experience with Test automation, preferably using SAP Cloud ALM If this role matches your experience, we would love to hear from you! What you'll be doing: Test Management: Develop and execute comprehensive test strategies for SAP implementations, upgrades and changes in line with business requirements and EG project standards Test Planning & Execution: Oversee the planning, execution, and reporting of the full testing lifecycle including functional, integration (SIT) and user acceptance testing (UAT). Test Team Leadership: Lead and mentor a team of testers, ensuring alignment with project timelines, resources, and quality standards. Assign tasks and track progress to ensure timely delivery. Ensure the relevant project management tools are kept up to date Defect Management: Manage and track defects, working with the functional and technical teams to ensure timely resolution. Prioritize defects based on business impact and criticality. Risk Management: Identify, assess, and mitigate risks related to SAP testing and business process changes. Proactively address any issues or delays that may impact project timelines. Business Process Change Management (BPCM): Collaborate with key business and IT stake holders to ensure smooth adoption of new processes and systems, ensuring that testing activities support the broader change initiatives and relevant documentation is updated, created Continuous improvement: Evaluate new technologies and methodologies to drive innovation, optimization and efficiency within the organization. Training & Documentation: Conduct end-user training sessions and develop comprehensive documentation Collaboration: Work closely with Application (SAP) Project manager, cross-functional teams, Business users, Process Owners, Solution Architects and other Functional Consultants to ensure clear communication and alignment Compliance and Governance: Ensure that all SAP testing activities are fully aligned and in compliance with IT governance policies, data security standards, and regulatory requirements. Ensure alignment with Internal and External IT Control frameworks and future application roadmap This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Bachelor's degree in Finance, Accounting, IT or related field Essential: Project Management certification (Prince2 or equivalent) Essential: SAP ECC and S4 Hana Experience Desirable: Certifications in SAP are highly desirable Minimum 6 years of experience in full cycle SAP Testing, with at least 3 years in a Test manager role Proven experience in SAP Testing processes including functional integration, system and UAT testing within SAP environments Experience with Test Automation Hands-on experience in aligning testing strategies with business process changes, ensuring smooth transitions and mitigating risks. Demonstrate in-depth knowledge of SAP project lifecycles and SAP implementation Methodologies Knowledge of Data Migration strategies Excellent communication, presentation and interpersonal skills, capable of working collaboratively with multiple teams across disciplinary boundaries. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
May 20, 2025
Full time
Role: SAP Test Manager Location: Blackburn, BB1 2FA - Office Based (location subject to change due to planned office relocation) Contract: Full-Time / Permanent Salary: £48,000 - £54,995 (Dependant on Experience) Company: EG Group About the Role: EG Group are excited to announce a new vacancy in our SAP Centre or Excellence team! EG Group has embarked on digital transformation and technical upgrade journey for the SAP systems in our application landscape. To support this challenging journey, we're looking for an experienced Application (SAP) Test manager to join our multi-disciplinary Applications (SAP) Center of Excellence (CoE) Team. In this role you will lead the testing efforts for the SAP projects as well as support the business with the Business Process Change Management (BPCM). The ideal candidate has experience with Test automation, preferably using SAP Cloud ALM If this role matches your experience, we would love to hear from you! What you'll be doing: Test Management: Develop and execute comprehensive test strategies for SAP implementations, upgrades and changes in line with business requirements and EG project standards Test Planning & Execution: Oversee the planning, execution, and reporting of the full testing lifecycle including functional, integration (SIT) and user acceptance testing (UAT). Test Team Leadership: Lead and mentor a team of testers, ensuring alignment with project timelines, resources, and quality standards. Assign tasks and track progress to ensure timely delivery. Ensure the relevant project management tools are kept up to date Defect Management: Manage and track defects, working with the functional and technical teams to ensure timely resolution. Prioritize defects based on business impact and criticality. Risk Management: Identify, assess, and mitigate risks related to SAP testing and business process changes. Proactively address any issues or delays that may impact project timelines. Business Process Change Management (BPCM): Collaborate with key business and IT stake holders to ensure smooth adoption of new processes and systems, ensuring that testing activities support the broader change initiatives and relevant documentation is updated, created Continuous improvement: Evaluate new technologies and methodologies to drive innovation, optimization and efficiency within the organization. Training & Documentation: Conduct end-user training sessions and develop comprehensive documentation Collaboration: Work closely with Application (SAP) Project manager, cross-functional teams, Business users, Process Owners, Solution Architects and other Functional Consultants to ensure clear communication and alignment Compliance and Governance: Ensure that all SAP testing activities are fully aligned and in compliance with IT governance policies, data security standards, and regulatory requirements. Ensure alignment with Internal and External IT Control frameworks and future application roadmap This list is not exhaustive and may be added to or amended from time to time. What we're looking for: Bachelor's degree in Finance, Accounting, IT or related field Essential: Project Management certification (Prince2 or equivalent) Essential: SAP ECC and S4 Hana Experience Desirable: Certifications in SAP are highly desirable Minimum 6 years of experience in full cycle SAP Testing, with at least 3 years in a Test manager role Proven experience in SAP Testing processes including functional integration, system and UAT testing within SAP environments Experience with Test Automation Hands-on experience in aligning testing strategies with business process changes, ensuring smooth transitions and mitigating risks. Demonstrate in-depth knowledge of SAP project lifecycles and SAP implementation Methodologies Knowledge of Data Migration strategies Excellent communication, presentation and interpersonal skills, capable of working collaboratively with multiple teams across disciplinary boundaries. Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am - 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card - 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group. INDHO
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Enterprise Management Job Sub Function: Technology Management Job Category: People Leader All Job Posting Locations: London, United Kingdom Job Description: Johnson & Johnson is recruiting for TPO VCM E2E Integration Manager, can be located in Titusville NJ (preferred location), Antwerp, Belgium and London, UK. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Titusville, NJ, US - Requisition Number: R-013827 Antwerp, Belgium - Requisition Number: R-014910 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. At Johnson & Johnson Innovative Medicine, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at and follow IM Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains. The program will simplify the IM ERP landscape from 7 to 1, standardizing processes to have a cost effective, fit for purpose digital backbone that will enable us to support the IM business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. As part of the IM Transcend program, we are looking for a strong leader that can set direction and can drive design and implementation of Innovative Medicine Product flows based on Strong Knowledge of SAP Supply Chain E2E Intercompany business processes and technology capabilities to support these processes. The VCM E2E Integration Manager will focus on VCM End to End Interim design of financial flows in close collaboration with legacy ERP's and S4 Process functions. Key Responsibilities: Gather Interim state impact on global product flows by each release of the program. Ensuring a future-proof solution design for the Interim state of Product flows that meets localization needs whilst fully integrated with the IM Transcend global template. Managing deployment test cycles, supporting data loads, technical/business go live and hypercare for the release. The role will partner closely with business process owners, technical product owners, ecosystem owners and various vendor partners to ensure end to end capabilities are supported and evolved. Key areas of expertise needed are as follows: Inter and Intracompany Sales. IC Stock Movements. 3P and IC Sub-contracting. 3P and IC Toll Management. Intercompany Pricing. IC Invoicing. Logistic and Intercompany Flows. Tax and implications on Financial flows. Knowledge for translating Functional requirements into Technical specifications. Lead requirements to design till deployment of solution and hyper care. Requirements Definition Engage with business and technology teams to gather Financial flows requirements in scope of a program release. Manage Fit-Gap assessment versus template solution and high-level design of specific regional, site or function requirements. Collaborate with technology product owners of legacy ERP's and Program process functions to confirm L2 level design and identify the required RICEF's. Ensure level 3 design of the processes meet VC Automation design. Formalize the release scope and effort assessment and align with all the relevant program stakeholders across the business and technology ecosystem. Ensures the backlog is healthy. Stays 2-3 sprints ahead and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint. Future-proof Solution Design Engage with business and functional teams in providing the best fit technical solution while aligning to the IM Transcend template design and implementation standards. Close collaboration with process functions in the program to assess the solution options and design to ensure it meets VCM requirements. Drive solution design of specific localization requirements e.g., ecosystem integration, forms, reports, etc. Manage alignment of integrated build across scrum teams to ensure the end-to-end build of each part of a solution is compliant and works as designed. Product Delivery Coordinate planning and execution of System Integration Testing across ERP's; Support SIT script writing based on E2E Business process Scenarios, support Business Simulation (BST) and User Acceptance Testing (UAT). Support mock data loads and manage defect resolution for SIT, BST and UST test cycles. Coordinate end-to-end testing across project workstreams and ecosystem teams. Ensure business and system readiness for go live. Support production cutover, data conversion, technical/business go live and hypercare. Apply compliance requirements within scope of responsibility, ensure SDLC documentation and compliance deliverables are up to date as required. Leadership Act as the prime liaison between the local team (country, site, function) and the IM Transcend team, partnering closely with the business & technology teams. Drive each milestone activities in release scope across an international cross regional project team of Product Analysts through project design, execution, and deployment phases. Coordinate, lead, coach, motivate and inspire the team to both deliver on agreed plans and to continuously improve. Qualifications Education: A Bachelor's degree is required. Preferred Area of Study: Information Technology, Supply Chain, Finance with Intercompany focus. Experience and Skills: Required: Required Years of Related Experience: A minimum of 8 years of relevant work experience; a minimum of 6 years relevant SAP experience; a minimum of 4 years relevant Pharma experience. Domain Expertise Deep End-to-End understanding of Supply Chain Finance and Intercompany business processes, such as: Sourcing of direct Materials, Subcontracting Processes, Toll Manufacturing, Intercompany Sale, STO's etc. Understanding the end-to-end business process linkages across Plan, Source, Make, Deliver, Finance and Master Data. Experience in Pharmaceuticals/Healthcare industry and good Knowledge of SOX & GxP compliance regulations. Experience with Agile methodology and good understanding of the Software Development Lifecycle Management model and documentation. Leadership Skills & Behaviors Demonstrated ability to work closely with cross-functional teams. Good communication and influencing skills. Outstanding organizational skills. Solid sense of urgency and ability to handle changing priorities in a fast-paced environment. Strong problem-solving skills with ability to accurately analyze situations and reach productive decisions based on informed judgment. Flexible, thriving on change and able to adapt to it. Preferred: Preferred Related Industry Experience: Pharmaceuticals, Healthcare. Applied knowledge of S/4 HANA. Knowledge/awareness on SAP products e.g. Central Finance and integration with other SAP modules/processes. Experience working in a global/regional setting. Experience in a large-scale business transformation program. Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers. Other: Travel percentage 20%. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource. . click apply for full job details
May 20, 2025
Full time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Enterprise Management Job Sub Function: Technology Management Job Category: People Leader All Job Posting Locations: London, United Kingdom Job Description: Johnson & Johnson is recruiting for TPO VCM E2E Integration Manager, can be located in Titusville NJ (preferred location), Antwerp, Belgium and London, UK. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Titusville, NJ, US - Requisition Number: R-013827 Antwerp, Belgium - Requisition Number: R-014910 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. At Johnson & Johnson Innovative Medicine, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at and follow IM Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains. The program will simplify the IM ERP landscape from 7 to 1, standardizing processes to have a cost effective, fit for purpose digital backbone that will enable us to support the IM business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. As part of the IM Transcend program, we are looking for a strong leader that can set direction and can drive design and implementation of Innovative Medicine Product flows based on Strong Knowledge of SAP Supply Chain E2E Intercompany business processes and technology capabilities to support these processes. The VCM E2E Integration Manager will focus on VCM End to End Interim design of financial flows in close collaboration with legacy ERP's and S4 Process functions. Key Responsibilities: Gather Interim state impact on global product flows by each release of the program. Ensuring a future-proof solution design for the Interim state of Product flows that meets localization needs whilst fully integrated with the IM Transcend global template. Managing deployment test cycles, supporting data loads, technical/business go live and hypercare for the release. The role will partner closely with business process owners, technical product owners, ecosystem owners and various vendor partners to ensure end to end capabilities are supported and evolved. Key areas of expertise needed are as follows: Inter and Intracompany Sales. IC Stock Movements. 3P and IC Sub-contracting. 3P and IC Toll Management. Intercompany Pricing. IC Invoicing. Logistic and Intercompany Flows. Tax and implications on Financial flows. Knowledge for translating Functional requirements into Technical specifications. Lead requirements to design till deployment of solution and hyper care. Requirements Definition Engage with business and technology teams to gather Financial flows requirements in scope of a program release. Manage Fit-Gap assessment versus template solution and high-level design of specific regional, site or function requirements. Collaborate with technology product owners of legacy ERP's and Program process functions to confirm L2 level design and identify the required RICEF's. Ensure level 3 design of the processes meet VC Automation design. Formalize the release scope and effort assessment and align with all the relevant program stakeholders across the business and technology ecosystem. Ensures the backlog is healthy. Stays 2-3 sprints ahead and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint. Future-proof Solution Design Engage with business and functional teams in providing the best fit technical solution while aligning to the IM Transcend template design and implementation standards. Close collaboration with process functions in the program to assess the solution options and design to ensure it meets VCM requirements. Drive solution design of specific localization requirements e.g., ecosystem integration, forms, reports, etc. Manage alignment of integrated build across scrum teams to ensure the end-to-end build of each part of a solution is compliant and works as designed. Product Delivery Coordinate planning and execution of System Integration Testing across ERP's; Support SIT script writing based on E2E Business process Scenarios, support Business Simulation (BST) and User Acceptance Testing (UAT). Support mock data loads and manage defect resolution for SIT, BST and UST test cycles. Coordinate end-to-end testing across project workstreams and ecosystem teams. Ensure business and system readiness for go live. Support production cutover, data conversion, technical/business go live and hypercare. Apply compliance requirements within scope of responsibility, ensure SDLC documentation and compliance deliverables are up to date as required. Leadership Act as the prime liaison between the local team (country, site, function) and the IM Transcend team, partnering closely with the business & technology teams. Drive each milestone activities in release scope across an international cross regional project team of Product Analysts through project design, execution, and deployment phases. Coordinate, lead, coach, motivate and inspire the team to both deliver on agreed plans and to continuously improve. Qualifications Education: A Bachelor's degree is required. Preferred Area of Study: Information Technology, Supply Chain, Finance with Intercompany focus. Experience and Skills: Required: Required Years of Related Experience: A minimum of 8 years of relevant work experience; a minimum of 6 years relevant SAP experience; a minimum of 4 years relevant Pharma experience. Domain Expertise Deep End-to-End understanding of Supply Chain Finance and Intercompany business processes, such as: Sourcing of direct Materials, Subcontracting Processes, Toll Manufacturing, Intercompany Sale, STO's etc. Understanding the end-to-end business process linkages across Plan, Source, Make, Deliver, Finance and Master Data. Experience in Pharmaceuticals/Healthcare industry and good Knowledge of SOX & GxP compliance regulations. Experience with Agile methodology and good understanding of the Software Development Lifecycle Management model and documentation. Leadership Skills & Behaviors Demonstrated ability to work closely with cross-functional teams. Good communication and influencing skills. Outstanding organizational skills. Solid sense of urgency and ability to handle changing priorities in a fast-paced environment. Strong problem-solving skills with ability to accurately analyze situations and reach productive decisions based on informed judgment. Flexible, thriving on change and able to adapt to it. Preferred: Preferred Related Industry Experience: Pharmaceuticals, Healthcare. Applied knowledge of S/4 HANA. Knowledge/awareness on SAP products e.g. Central Finance and integration with other SAP modules/processes. Experience working in a global/regional setting. Experience in a large-scale business transformation program. Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers. Other: Travel percentage 20%. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource. . click apply for full job details
Senior Pre-Construction Manager, EMEA Pre-Construction Amazon's Data Centers are industry-leading examples of innovation in security, safety, space utilization, efficiency, and cost-effectiveness. We are responsible for constructing Amazon-owned sites globally. The EMEA Data Center Construction team seeks a Senior Pre-Construction Manager to act as the primary liaison between Real Estate, Design Engineering, Construction, and other partner teams during initial planning, conceptual design, and design development phases. The role involves providing guidance on cost, schedule, and constructibility. Our Pre-Construction Managers are pivotal in creating and delivering innovative products and are recognized for transforming cloud computing. They support the development and implementation of design standards across regional programs and produce high-quality, consistent documentation for processes, standards, and procedures. We aim to find candidates with extensive pre-construction knowledge of critical facilities combined with practical construction experience to set standards in our delivery process. If you have experience in driving global pre-construction standards, bid documentation, specifications, and working within a broad design and construction infrastructure, this role might be for you! Key responsibilities Represent AWS to ensure projects are completed on time and within budget while improving processes, costs, quality, H&S, and sustainability. Lead and mentor large, cross-functional teams to complete construction projects, motivating and focusing team members. Communicate effectively across departments and at all management levels, serving as an authority on project issues. Identify gaps in project plans and propose solutions leveraging your experience and tools. Negotiate contract terms with developers, contractors, and consultants, including site validation, due diligence, risk analysis, and stakeholder management. Evaluate the feasibility of future projects and oversee pre-development actions, tracking issues to resolution. Lead negotiations with general contractors, evaluate bids, and report on key metrics like schedule, cost, and budget. Review and contribute to global standards and data center template designs. Manage complex, cross-functional projects from site selection to permitting and contract execution, maintaining stakeholder communication. Maintain scope control through timely decisions, clearing blockers, and escalating issues as needed. Collaborate with real estate, engineering, finance, and other teams to secure resources, set priorities, and drive results. Negotiate scope, costs, and proposals with contractors and vendors. Assess due diligence, schedule, and risk factors to ensure successful project hand-over. Uphold high standards, drive accountability, and lead external and internal teams, including coaching and disciplinary actions when necessary. A day in the life Support AWS infrastructure design, planning, delivery, and operation to ensure continual service. Collaborate with diverse teams to deliver high standards of safety, security, and capacity at optimal costs, fostering an inclusive culture that encourages innovation and ownership. About the team We are responsible for constructing Amazon's global data centers, leading innovation in cloud infrastructure. Our team supports development of design standards, documentation, and project execution, serving as the key liaison across various functions. Diverse experiences We value diverse backgrounds and experiences. Even if you do not meet all listed qualifications, we encourage you to apply, especially if your career path includes unique or non-traditional experiences. Why AWS? Amazon Web Services is the leading cloud platform, trusted worldwide for innovation. We foster a culture of continuous learning, inclusion, and career growth, supporting work-life balance and employee development. Qualifications Professional fluency in Arabic 7+ years of experience in mission-critical facilities (design, pre-construction, scheduling, construction, commissioning) or equivalent Knowledge of civil, electrical, and mechanical engineering principles Understanding of critical data center equipment (generators, UPS, chillers, fire suppression, etc.) Ability to travel approximately 40% 7+ years of experience in construction site management, negotiations, and bid evaluation Professional certifications such as CCM, PMP, AC, or CPC Bachelor's degree in relevant fields or equivalent trade certification Amazon is an equal opportunity employer committed to diversity and privacy. For accommodations during the application process, visit our website for support.
May 19, 2025
Full time
Senior Pre-Construction Manager, EMEA Pre-Construction Amazon's Data Centers are industry-leading examples of innovation in security, safety, space utilization, efficiency, and cost-effectiveness. We are responsible for constructing Amazon-owned sites globally. The EMEA Data Center Construction team seeks a Senior Pre-Construction Manager to act as the primary liaison between Real Estate, Design Engineering, Construction, and other partner teams during initial planning, conceptual design, and design development phases. The role involves providing guidance on cost, schedule, and constructibility. Our Pre-Construction Managers are pivotal in creating and delivering innovative products and are recognized for transforming cloud computing. They support the development and implementation of design standards across regional programs and produce high-quality, consistent documentation for processes, standards, and procedures. We aim to find candidates with extensive pre-construction knowledge of critical facilities combined with practical construction experience to set standards in our delivery process. If you have experience in driving global pre-construction standards, bid documentation, specifications, and working within a broad design and construction infrastructure, this role might be for you! Key responsibilities Represent AWS to ensure projects are completed on time and within budget while improving processes, costs, quality, H&S, and sustainability. Lead and mentor large, cross-functional teams to complete construction projects, motivating and focusing team members. Communicate effectively across departments and at all management levels, serving as an authority on project issues. Identify gaps in project plans and propose solutions leveraging your experience and tools. Negotiate contract terms with developers, contractors, and consultants, including site validation, due diligence, risk analysis, and stakeholder management. Evaluate the feasibility of future projects and oversee pre-development actions, tracking issues to resolution. Lead negotiations with general contractors, evaluate bids, and report on key metrics like schedule, cost, and budget. Review and contribute to global standards and data center template designs. Manage complex, cross-functional projects from site selection to permitting and contract execution, maintaining stakeholder communication. Maintain scope control through timely decisions, clearing blockers, and escalating issues as needed. Collaborate with real estate, engineering, finance, and other teams to secure resources, set priorities, and drive results. Negotiate scope, costs, and proposals with contractors and vendors. Assess due diligence, schedule, and risk factors to ensure successful project hand-over. Uphold high standards, drive accountability, and lead external and internal teams, including coaching and disciplinary actions when necessary. A day in the life Support AWS infrastructure design, planning, delivery, and operation to ensure continual service. Collaborate with diverse teams to deliver high standards of safety, security, and capacity at optimal costs, fostering an inclusive culture that encourages innovation and ownership. About the team We are responsible for constructing Amazon's global data centers, leading innovation in cloud infrastructure. Our team supports development of design standards, documentation, and project execution, serving as the key liaison across various functions. Diverse experiences We value diverse backgrounds and experiences. Even if you do not meet all listed qualifications, we encourage you to apply, especially if your career path includes unique or non-traditional experiences. Why AWS? Amazon Web Services is the leading cloud platform, trusted worldwide for innovation. We foster a culture of continuous learning, inclusion, and career growth, supporting work-life balance and employee development. Qualifications Professional fluency in Arabic 7+ years of experience in mission-critical facilities (design, pre-construction, scheduling, construction, commissioning) or equivalent Knowledge of civil, electrical, and mechanical engineering principles Understanding of critical data center equipment (generators, UPS, chillers, fire suppression, etc.) Ability to travel approximately 40% 7+ years of experience in construction site management, negotiations, and bid evaluation Professional certifications such as CCM, PMP, AC, or CPC Bachelor's degree in relevant fields or equivalent trade certification Amazon is an equal opportunity employer committed to diversity and privacy. For accommodations during the application process, visit our website for support.
Senior Transaction & Site Acquisition Manager, DC Infra Capacity Delivery Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Global Real Estate Team is looking for a talented Site Acquisitions Manager based in EMEA (Frankfurt). In this role, you will have the opportunity to shape and execute on strategies to expand our Data Center portfolio and related infrastructure. You will help develop where we go, negotiate the business contracts and deliver the infrastructure needed to provide best in market Data Center projects. Our Site Acquisitions Managers; Have a real estate, development, business, financial, strategic and technical background that enables them to drive engagement and develop strategic alternatives from inception to conclusion. Have the ability to negotiate multi-million dollar contracts for real estate and infrastructure transactions. Have the ability to think strategically about business, market, and technical challenges with the skill to build and convey compelling value strategy plans. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Negotiate real estate development transactions, from beginning to end including strategy development, financial analysis, business term negotiation and support full legal negotiation. Serve as a key member of the Site Acquisitions team in developing growth strategies for specific markets. Execute on the strategic plan while interacting with internal stakeholders (e.g. product teams, energy, fiber, design, construction, legal, tax, etc.). Understand the technical requirements of our engineering teams and developing solutions that meet the design and business objectives. Have involvement in the full construction process to deliver all aspects of a project to include building, data center specific power, and all other site utilities. Prepare and present transaction summaries to the senior management team regarding progress, financial approvals and overall deal costs / benefits. Manage of multiple complex contract negotiations simultaneously. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • Bachelor's degree in Real Estate, Development, Management, Urban Planning or equivalent • 8+ years of commercial real estate transaction experience, with demonstrable data centre or industrial development expertise • Proven track record in real estate transactions, including build-to-suit developments, land acquisitions, and complex deal negotiations • Experience in preparing and analysing financial models alongside contract negotiation skills and ability to work effectively with legal counsel • Fluent in English and German PREFERRED QUALIFICATIONS - MBA or Master's degree in Real Estate Development, or Urban Planning or a related field. - International real estate experience in EMEA region. - Excellent analytical skills with ability to provide big picture insights from multiple sources of data. - Ability to work independently, prioritize, manage time effectively and be a self-starter. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: December 12, 2024 (Updated about 5 hours ago) Posted: May 17, 2025 (Updated about 15 hours ago) Posted: May 17, 2025 (Updated about 15 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
May 19, 2025
Full time
Senior Transaction & Site Acquisition Manager, DC Infra Capacity Delivery Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Global Real Estate Team is looking for a talented Site Acquisitions Manager based in EMEA (Frankfurt). In this role, you will have the opportunity to shape and execute on strategies to expand our Data Center portfolio and related infrastructure. You will help develop where we go, negotiate the business contracts and deliver the infrastructure needed to provide best in market Data Center projects. Our Site Acquisitions Managers; Have a real estate, development, business, financial, strategic and technical background that enables them to drive engagement and develop strategic alternatives from inception to conclusion. Have the ability to negotiate multi-million dollar contracts for real estate and infrastructure transactions. Have the ability to think strategically about business, market, and technical challenges with the skill to build and convey compelling value strategy plans. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Negotiate real estate development transactions, from beginning to end including strategy development, financial analysis, business term negotiation and support full legal negotiation. Serve as a key member of the Site Acquisitions team in developing growth strategies for specific markets. Execute on the strategic plan while interacting with internal stakeholders (e.g. product teams, energy, fiber, design, construction, legal, tax, etc.). Understand the technical requirements of our engineering teams and developing solutions that meet the design and business objectives. Have involvement in the full construction process to deliver all aspects of a project to include building, data center specific power, and all other site utilities. Prepare and present transaction summaries to the senior management team regarding progress, financial approvals and overall deal costs / benefits. Manage of multiple complex contract negotiations simultaneously. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS • Bachelor's degree in Real Estate, Development, Management, Urban Planning or equivalent • 8+ years of commercial real estate transaction experience, with demonstrable data centre or industrial development expertise • Proven track record in real estate transactions, including build-to-suit developments, land acquisitions, and complex deal negotiations • Experience in preparing and analysing financial models alongside contract negotiation skills and ability to work effectively with legal counsel • Fluent in English and German PREFERRED QUALIFICATIONS - MBA or Master's degree in Real Estate Development, or Urban Planning or a related field. - International real estate experience in EMEA region. - Excellent analytical skills with ability to provide big picture insights from multiple sources of data. - Ability to work independently, prioritize, manage time effectively and be a self-starter. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: December 12, 2024 (Updated about 5 hours ago) Posted: May 17, 2025 (Updated about 15 hours ago) Posted: May 17, 2025 (Updated about 15 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
May 19, 2025
Full time
JobDescription: Weare on the lookout for a dynamic Sr Manager, DX GenAIPlatforms Operations to lead the operational excellenceof the Mars GenAI platform within our digital experience ecosystem.This pivotal role will serve as the backbone of the Mars GenAIplatform, ensuring its seamless performance, compliance, andscalability to effectively meet the diverse and evolving demandsacross various segments. The Senior Manager willplay a crucial role in bridging the gap between cutting-edge AIinnovations and enterprise-grade service delivery. By implementingrobust LLMOps practices and ensuring strict governance alignment,this leader will champion operational excellence while adhering toMars' Responsible AIprinciples. With this criticalrole in place, we anticipate enhanced integration of Generative AIdeployments, consistent AI performance, and the unlocking oftransformative AI-driven initiatives. This proactive approach willempower Mars to scale digital experiences with the trust andagility that our stakeholders expect, positioning us at theforefront of innovation in the digital landscape. Join us inshaping the future of digital experiences at Mars, where innovationmeetsresponsibility. Whatare we lookingfor? Bachelor's or Master'sdegree in Computer Science, Engineering, Data Science, or a relatedtechnical field 8+ years of experience inenterprise technology roles, with 3-5 years focused on platformoperations or service management Hands-onexperience with managing GenAI/ML platforms and LLM-based services(e.g., OpenAI, Anthropic, Azure OpenAI, HuggingFace) Proven track record in implementing andscaling MLOps or LLMOps practices in a productionenvironment Certifications in cloud platforms(e.g., Azure, AWS, GCP) and/or ITIL Service Managementpreferred Advanced coursework or certificationsin AI/ML, MLOps, or LLMOps is a strongplus Ongoing learning and participation inGenAI or platform operations communities isencouraged Strong understanding of AIgovernance, data privacy, and Responsible AIframeworks Experience with AI/ML frameworkssuch as TensorFlow, PyTorch, LangChain, or similartechnologies Demonstrated ability to leadcross-functional teams and operate within complex enterpriseecosystems Familiarity with monitoring,observability, and platform telemetry tools (e.g., Prometheus,Grafana, Azure Monitor) Exceptionalcommunication and stakeholder engagement skills to partner withbusiness, technical, and governanceteams Experience managing platform SLAs,incident management, and continuous improvement cycles inhigh-availability environments Ability tobalance strategic thinking with hands-on execution in a fast-paced,evolving landscape Professional proficiency inEnglish Whatwill be your key responsibilities? Inthis pivotal role, you will collaborate closely with senior leadersacross our organization to drive service management excellence. Youwill oversee the comprehensive management and operations of ourGenAI platforms, ensuring scalability, value creation, andalignment with business objectives. Your key responsibilities willinclude: Platform Operations& Reliability Lead thecomprehensive operations of the Mars AI eXperiences (MAX) Platform,ensuring high availability, scalability, and optimal performance ofGenAI services across global businessunits. Implement strategies to enhance platformreliability and resilience, proactively addressing potentialchallenges. LLMOpsImplementation Develop andoperationalize Large Language Model Operations (LLMOps) practices,encompassing model deployment, monitoring, versioning, rollback,and performance tuning at scale. Ensureefficient management of AI models to maximize their effectivenessand businessimpact. ServiceManagement & Support Establish andmanage robust service management processes, including incidentmanagement, service-level agreements (SLAs), change management, andcontinuous service improvement for GenAIplatforms. Drive excellence in service deliverythrough proactive support and managementstrategies. Governance& Compliance Alignment Ensureplatform adherence to Responsible AI, data privacy, security, andcompliance policies by collaborating with Segment, Corporate,Enterprise Architecture (EA), and the GenAI Center of Excellence(COE) governance bodies. Implement frameworksto uphold ethical and secure AIpractices. PlatformRoadmap Execution Operationalize theGenAI platform roadmap by translating strategic priorities intoscalable and secure service offerings, infrastructure improvements,and automation pipelines. Drive the executionof initiatives that align with organizational goals and enhanceplatformcapabilities. Cross-SegmentEnablement Partner with DX GenAIplatform and product teams, developers, and business stakeholdersto enable AI-driven solutions through reusable services, templates,SDKs, and APIs that accelerateinnovation. Foster collaboration to drivecross-segment AI adoption andinnovation. Monitoring,Observability & Reporting Trackkey performance indicators (KPIs) for platform and productutilization, model effectiveness, and businessimpact. Implement proactive monitoring,observability, and telemetry frameworks to ensure platform health,usage tracking, cost transparency, and early issuedetection. OperationalReadiness & Change Adoption Driveoperational readiness for new features and AI models throughrunbooks, support enablement, risk assessments, and changecommunication across stakeholders. Ensuresmooth transitions and adoption of new technologies within theorganization. Incident& Problem ManagementLeadership Lead root cause analysis,post-mortems, and continuous improvement efforts for platformincidents or performance degradation to strengthenresilience. Implement strategies to preventrecurrence and enhance platformstability. AIFluency & Evangelism Promote AIfluency within the broader organization by sharing best practices,operational playbooks, and success stories from GenAI platformadoption. Advocate for AI-driventransformations and educate stakeholders on the benefits andapplications of AItechnologies. StakeholderEngagement Serve as the primaryliaison between business segments, DX Leadership, GenAI COE,technology, and GDO teams to drive alignment on GenAIinitiatives. Educate and influence seniorexecutives, advocating for AI-driven transformations whileaddressing concerns around risks, ethics, andcompliance. Collaborationwith Other Technology Teams Workclosely with Enterprise Architecture, Data, Cloud, Security, andResponsible AI teams to integrate the GenAI platform within thebroader technology ecosystem. Align withplatform engineering teams to ensure scalable infrastructure thatsupports AI workloads efficiently. Partner withexternal AI providers and research institutions to stay ahead ofadvancements and incorporate cutting-edge capabilities into theplatform. ResponsibleAI & Compliance Champion ethicalAI practices, ensuring all deployed GenAI models adhere to Mars'Responsible AI framework and regulatorystandards. Implement bias detection,explainability, and risk mitigation mechanisms to ensure fair,accountable, and transparent AIapplications. Stay abreast of global AIregulations and compliance requirements, ensuring platformreadiness for evolving legallandscapes. Budget& Financial Oversight Manage theDX Engineering team's financial planning and budget allocation forGenAI initiatives, including planned platform costs and vendorpartnership costs. Ensure cost-effectivedelivery by optimizing resources, tracking expenditures, andidentifying opportunities for efficiency gains while aligning withbusiness objectives and financialconstraints. Whatcan you expect fromMars? Work with diverse andtalented Associates, all guided by the FivePrinciples. Join a purpose driven company,where we're striving to build the world we want tomorrow,today. Best-in-class learning and developmentsupport from day one, including access to our in-house MarsUniversity. An industry competitive salary andbenefits package, including companybonus. Marsis an equal opportunity employer and all qualified applicants willreceive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law. If you need assistance or anaccommodation during the application process because of adisability, it is available upon request. The company is pleased toprovide such assistance, and no applicant will be penalized as aresult of such a request.
Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa's internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates relevant technical working knowledge to understand requirements. Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance. Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Analyzes bugs for simple issues and applies debugging tools to verify assumptions. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications -Bachelor's or Master's degree in Computer Science, Engineering, or a related field, with 7-12 years of relevant experience. Preferred Qualifications -Proficient in Java programming with a deep understanding of best practices and advanced concepts. -Extensive experience in building and consuming RESTful APIs. -In-depth knowledge and hands-on experience with Spring technologies. -Skilled in using Hazelcast, Kafka, Docker, and Kubernetes (K8s). -Capable of creating detailed flow, block, and logical diagrams to represent solutions. -Comfortable delivering presentations to small and medium-sized groups. -Proven experience in designing secure, resilient, and scalable systems. -Experience in setting up and maintaining Continuous Integration and Continuous Delivery pipelines. -Familiar with both MySQL and NoSQL database technologies. -Knowledgeable about network architecture, load balancing, and firewalls. -Highly skilled in using Java and REST to develop microservices that are easy to deploy and maintain. -Basic to proficient knowledge of tools like Jira and Jira Align, with experience working in Agile teams. -Exemplary work ethics that contribute to a collaborative and productive work environment. -Familiarity with relational and NoSQL database systems. -Strong ability to communicate effectively with colleagues at all levels to ensure ideas are understood and implemented. -Committed to exceeding expectations and delivering high-quality code. -Genuine passion for understanding user needs and continuously improving products and services. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
May 19, 2025
Full time
Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa's internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates relevant technical working knowledge to understand requirements. Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance. Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Analyzes bugs for simple issues and applies debugging tools to verify assumptions. The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications -Bachelor's or Master's degree in Computer Science, Engineering, or a related field, with 7-12 years of relevant experience. Preferred Qualifications -Proficient in Java programming with a deep understanding of best practices and advanced concepts. -Extensive experience in building and consuming RESTful APIs. -In-depth knowledge and hands-on experience with Spring technologies. -Skilled in using Hazelcast, Kafka, Docker, and Kubernetes (K8s). -Capable of creating detailed flow, block, and logical diagrams to represent solutions. -Comfortable delivering presentations to small and medium-sized groups. -Proven experience in designing secure, resilient, and scalable systems. -Experience in setting up and maintaining Continuous Integration and Continuous Delivery pipelines. -Familiar with both MySQL and NoSQL database technologies. -Knowledgeable about network architecture, load balancing, and firewalls. -Highly skilled in using Java and REST to develop microservices that are easy to deploy and maintain. -Basic to proficient knowledge of tools like Jira and Jira Align, with experience working in Agile teams. -Exemplary work ethics that contribute to a collaborative and productive work environment. -Familiarity with relational and NoSQL database systems. -Strong ability to communicate effectively with colleagues at all levels to ensure ideas are understood and implemented. -Committed to exceeding expectations and delivering high-quality code. -Genuine passion for understanding user needs and continuously improving products and services. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Product, London, UK (hybrid), April 7 2025 Description Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions. We are seeking a highly skilled Director of Product Management with extensive experience in customer-facing mobile app payments. You will be responsible for driving the vision, strategy, and execution of our Viber Pay product. The ideal candidate will have a background in e-wallets, digital payments, or similar payment-focused products, with a proven track record of delivering innovative and scalable solutions in a fast-paced environment. You will report directly to the VP of Product and collaborate with cross-functional teams to ensure a seamless and user-centric payment experience for our customers. Responsibilities Lead the Viber Pay product roadmap, from ideation to execution, ensuring alignment with the company's overall product vision and business goals. Collaborate closely with engineering, design, and data teams to create and deliver seamless mobile payment solutions that enhance the user experience. Develop and implement strategies for growing Viber Pay's user base, increasing transaction volumes, and driving revenue growth. Drive market research and analysis to identify emerging trends in digital payments and e-wallets, using insights to inform product direction and feature development. Define, measure, and optimize key product KPIs such as transaction success rates, user satisfaction, and customer retention. Partner with legal, compliance, and risk teams to ensure that the product adheres to local regulations and security standards in all target markets. Work closely with the VP of Product and senior leadership team to influence company-wide strategies and initiatives. Lead a team of product managers and mentor them in developing their skills and career growth within the organization. Requirements 7+ years of experience in a Director of Product Management role, preferably in payments, e-wallets, or similar customer-facing mobile app products. Strong understanding of the payments ecosystem, including transaction processes, payment gateways, and security protocols. Experience leading product teams through full product lifecycle, from ideation to launch and beyond. Excellent communication and leadership skills, with the ability to influence stakeholders at all levels of the organization. Strong analytical skills with experience in using data to drive product decisions and measure success. Familiarity with mobile app development and a user-centered design approach. Experience working with global teams and launching products across multiple markets.
May 19, 2025
Full time
Product, London, UK (hybrid), April 7 2025 Description Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions. We are seeking a highly skilled Director of Product Management with extensive experience in customer-facing mobile app payments. You will be responsible for driving the vision, strategy, and execution of our Viber Pay product. The ideal candidate will have a background in e-wallets, digital payments, or similar payment-focused products, with a proven track record of delivering innovative and scalable solutions in a fast-paced environment. You will report directly to the VP of Product and collaborate with cross-functional teams to ensure a seamless and user-centric payment experience for our customers. Responsibilities Lead the Viber Pay product roadmap, from ideation to execution, ensuring alignment with the company's overall product vision and business goals. Collaborate closely with engineering, design, and data teams to create and deliver seamless mobile payment solutions that enhance the user experience. Develop and implement strategies for growing Viber Pay's user base, increasing transaction volumes, and driving revenue growth. Drive market research and analysis to identify emerging trends in digital payments and e-wallets, using insights to inform product direction and feature development. Define, measure, and optimize key product KPIs such as transaction success rates, user satisfaction, and customer retention. Partner with legal, compliance, and risk teams to ensure that the product adheres to local regulations and security standards in all target markets. Work closely with the VP of Product and senior leadership team to influence company-wide strategies and initiatives. Lead a team of product managers and mentor them in developing their skills and career growth within the organization. Requirements 7+ years of experience in a Director of Product Management role, preferably in payments, e-wallets, or similar customer-facing mobile app products. Strong understanding of the payments ecosystem, including transaction processes, payment gateways, and security protocols. Experience leading product teams through full product lifecycle, from ideation to launch and beyond. Excellent communication and leadership skills, with the ability to influence stakeholders at all levels of the organization. Strong analytical skills with experience in using data to drive product decisions and measure success. Familiarity with mobile app development and a user-centered design approach. Experience working with global teams and launching products across multiple markets.
Operations Manager mit militärischer Erfahrung Entscheidend für eine Führungsposition in unseren Logistikzentren ist die Fähigkeit ein Team zu führen, Mitarbeiterinnen und Mitarbeiter zu motivieren und zu inspirieren, sich und dem Team ambitionierte und erreichbare Ziele zu setzen und diese Ziele dann zusammen umzusetzen. Viele Zeitsoldatinnen und -soldaten haben jahrelang solche wertvollen Erfahrungen gesammelt und Amazon bietet die Möglichkeit, diese Erfahrungen und das Wissen nun in der Wirtschaft einzubringen. Das Military Recruiting Team von Amazon steht zur Verfügung, um die zahlreichen Möglichkeiten innerhalb von Amazon Operations zu erörtern. Wir haben die gleichen Erwartungen an alle Führungskräfte, egal ob sie militärische Erfahrung haben oder nicht: Pionierarbeit für die Kundinnen und Kunden leisten und weiter daran arbeiten, Amazon zum kundenorientiertesten Unternehmen der Welt zu machen. Mit der Erfüllung unserer Kundenbestellungen (Customer Fulfillment oder CF) fing für Amazon alles an. Das Customer Fulfillment Team hat sich mittlerweile von einem bescheidenen Team von Buchhändler:innen hin zu einem hocherfahrenen globalen Team gewandelt, das täglich mehr als 1,5 Millionen Bestellungen bearbeitet. Das Team bildet die Grundlage unseres Geschäfts und hat uns bei der Verbreiterung in neue Regionen und Dienstleistungen geholfen. Mithilfe aufkommender Technologie sind wir laufend auf der Suche nach Möglichkeiten, eine größere und bessere Produktauswahl anzubieten - die schnell und erschwinglich geliefert wird. Die CF-Teammitglieder sorgen als allererste dafür, dass unsere Kund:innen ihre Bestellungen mit der Geschwindigkeit erhalten, für die wir bekannt sind. Wir arbeiten in Fulfillment-Centern, die das Herzstück von Amazons dynamischem Betriebsnetz bilden. Unsere Fulfillment-Center werden manchmal auch als die "erste Meile" (First Mile) bezeichnet - hier starten die meisten Amazon-Pakete ihren Versandweg. Wir unterstützen die Verwaltung eines dynamischen Bestands und ermöglichen schnelle Zustellungen rund um die Uhr. In unseren Fulfillment-Centern sind vielfältige Mitarbeitergruppen beschäftigt. Es gibt zahlreiche Möglichkeiten für Menschen mit den verschiedensten Fähigkeiten. Einige von uns arbeiten mit physischen Produkten. Andere analysieren Daten und helfen unternehmensweit dabei, intelligente Entscheidungen zu treffen. Key job responsibilities Leitung und Entwicklung eines Teams von Area Manager:innen Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung Minimum Requirements Studienabschluss Führungserfahrung und Erfahrung im Stakeholdermanagement Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen Relevante Erfahrung in Produktions- und Lieferkettenbereichen Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden Erfahrung in einer ähnlichen Logistikumgebung Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
May 19, 2025
Full time
Operations Manager mit militärischer Erfahrung Entscheidend für eine Führungsposition in unseren Logistikzentren ist die Fähigkeit ein Team zu führen, Mitarbeiterinnen und Mitarbeiter zu motivieren und zu inspirieren, sich und dem Team ambitionierte und erreichbare Ziele zu setzen und diese Ziele dann zusammen umzusetzen. Viele Zeitsoldatinnen und -soldaten haben jahrelang solche wertvollen Erfahrungen gesammelt und Amazon bietet die Möglichkeit, diese Erfahrungen und das Wissen nun in der Wirtschaft einzubringen. Das Military Recruiting Team von Amazon steht zur Verfügung, um die zahlreichen Möglichkeiten innerhalb von Amazon Operations zu erörtern. Wir haben die gleichen Erwartungen an alle Führungskräfte, egal ob sie militärische Erfahrung haben oder nicht: Pionierarbeit für die Kundinnen und Kunden leisten und weiter daran arbeiten, Amazon zum kundenorientiertesten Unternehmen der Welt zu machen. Mit der Erfüllung unserer Kundenbestellungen (Customer Fulfillment oder CF) fing für Amazon alles an. Das Customer Fulfillment Team hat sich mittlerweile von einem bescheidenen Team von Buchhändler:innen hin zu einem hocherfahrenen globalen Team gewandelt, das täglich mehr als 1,5 Millionen Bestellungen bearbeitet. Das Team bildet die Grundlage unseres Geschäfts und hat uns bei der Verbreiterung in neue Regionen und Dienstleistungen geholfen. Mithilfe aufkommender Technologie sind wir laufend auf der Suche nach Möglichkeiten, eine größere und bessere Produktauswahl anzubieten - die schnell und erschwinglich geliefert wird. Die CF-Teammitglieder sorgen als allererste dafür, dass unsere Kund:innen ihre Bestellungen mit der Geschwindigkeit erhalten, für die wir bekannt sind. Wir arbeiten in Fulfillment-Centern, die das Herzstück von Amazons dynamischem Betriebsnetz bilden. Unsere Fulfillment-Center werden manchmal auch als die "erste Meile" (First Mile) bezeichnet - hier starten die meisten Amazon-Pakete ihren Versandweg. Wir unterstützen die Verwaltung eines dynamischen Bestands und ermöglichen schnelle Zustellungen rund um die Uhr. In unseren Fulfillment-Centern sind vielfältige Mitarbeitergruppen beschäftigt. Es gibt zahlreiche Möglichkeiten für Menschen mit den verschiedensten Fähigkeiten. Einige von uns arbeiten mit physischen Produkten. Andere analysieren Daten und helfen unternehmensweit dabei, intelligente Entscheidungen zu treffen. Key job responsibilities Leitung und Entwicklung eines Teams von Area Manager:innen Schichtleitung von Betriebsteams, Handhabung von Problemen und Förderung der Standortleistung Analyse der Schichten laut Unternehmensvorgaben und Umsetzung von Maßnahmen zur Verbesserung unserer Operational Excellence Enge Zusammenarbeit mit anderen Support-Teams, einschließlich derer für die Bereiche HR, Finanzen, Arbeitsschutz und Sicherheit Gestaltung und Umsetzung von Initiativen an allen Standorten zur Verbesserung der Betriebsleistung Minimum Requirements Studienabschluss Führungserfahrung und Erfahrung im Stakeholdermanagement Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift Relevante Erfahrung in der Verwendung von Daten oder anekdotischer Evidenz zur Begründung von geschäftlichen Entscheidungen Relevante Erfahrung in Produktions- und Lieferkettenbereichen Erfahrung mit Lean-, Six-Sigma- und Kaizen-Methoden Erfahrung in einer ähnlichen Logistikumgebung Erfahrung in der Arbeit mit der MS Office Suite (Word, Excel, Outlook) im beruflichen Umfeld Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
You will need to login before you can apply for a job. Vice President - Employee Relations (Advisory) View more categories View less categories Sector Banking and Financial Services Role C-suite Contract Type Permanent Hours Full Time About this role About Human Resources and Employee Relations (ER) Our CEO and leadership team believe the long-term sustainability of our firm is heavily dependent on our people. At BlackRock, we make a deliberate effort to foster a unifying culture, to encourage innovation, to ensure that we are developing, retaining and recruiting the best talent, to align employee incentives and risk taking with those of the firm, and to incorporate inclusion and diversity into all levels of our business. BlackRock's purpose is to help more and more people experience financial well-being. The BlackRock Human Resources team strives to transform the human resources function in the same way we are transforming access to financial well-being. We are students of the market and technology that are passionate about finding, growing and retaining the best talent to help deliver on the firm's purpose to help more people build a strong financial future. The Employee Relations teams' purpose is to ensure fair and consistent treatment of all BlackRock colleagues, through fostering a respectful and inclusive environment. The team advises across BlackRock's business areas on a number of employee related matters, including the handling of employee complaints. About the ER Advisory Team The ER advisory team provide advice and support on a broad range of employee issues, including but not limited to: Employee underperformance Non-voluntary employee exits Interpretation of employment policy and practice Advising on policy exceptions for unique employee circumstances Handling employee impacts arising from business restructuring activities, including M&A, disposals, joint ventures, new market set up The advisory team works closely with HR business partners and co-ordinates activity with other HR centres of expertise e.g Reward, HR Ops, as well as engaging other internal partners such as legal, compliance, enterprise security in enabling the development of individual employee solutions. Role Responsibilities: Working in close partnership with HR Business Partners and reporting to the Regional Head of Employee Relations, you will: Proactively provide advice and support on a broad range of employee issues across the EMEA region, including (but not limited to) management of under-performance, involuntary exits (including redundancies) and interpretation of employment policy and practices. Be active in directly managing ER matters from initiation through to conclusion, working directly with employees, business managers and leaders in executing procedural steps in line with established procedures Partner with HR Business Partners, Legal & Compliance and the Regional Head of ER, to assess and mitigate legal, regulatory and reputational risk, whilst supporting Blackrock's inclusive culture. Advise on the employee relations impact of organizational change, including workforce reductions and acquisitions, consulting with employee representative bodies as required. Support the Regional Head of ER in defining and executing the ER strategy for EMEA and ensuring ER practices and processes support BlackRock's organizational objectives and culture. Use the ER case management system to log matters and use the associated data to gather insights and develop proactive strategies to remediate risk. Interpret, communicate and maintain ER policies, processes and training, ensuring their content is current and fit for purpose. Assist in the design and delivery of training to managers, employees and HR partners on relevant ER topics. Partner with other Center of Excellence (COE) teams such as Talent Management, Total Rewards and Talent Acquisition on firm-wide HR projects. Lead, and contribute to, ER-related projects as necessary Required Knowledge/Experience: Solid Employee Relations case management and advisory experience and/or HR Business Partner with ER/Labor Relations experience. Strong awareness and curiosity of regional employment laws and regulations, and ability to pragmatically apply this knowledge in a commercial environment. Experience working in a highly matrixed and results oriented environment. Proven ability to navigate through ambiguity. Sound understanding and application of relevant EMEA employment laws and regulations. Act as an effective thought partner when considering emerging issues and formulate considered and thoughtful responses. Excellent consultative, coaching and conflict resolution skills. Confidently influence and articulate complex issues to a diverse range of stakeholders, both verbally and in writing. Experience building consensus on a cross-functional basis. Analytical and creative mind-set. Capable of challenging the status quo and flexing solutions to changing demands. Considers the local, regional and global impact of decisions. Highly motivated to seek higher levels of performance in self and in others. Commitment to the highest standards of excellence and personal integrity. Able to independently juggle multiple projects and stakeholders simultaneously. Candidates will ideally have experience within the Financial Services sector. Experience of working with Workers Councils and/or other organized labor groups preferred Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law. Company About Us BlackRock's purpose is to help more and more people experience financial well-being. We serve pension plans providing for nurses, teachers, firefighters, law enforcement and other public and private sector workers, individual investors investing for their own retirement, and institutions such as governments, foundations and insurance companies. Clients turn to BlackRock for the innovative solutions they need when planning for their most important goals. We are passionate about helping those we serve build a strong financial future, so we seek out a diverse range of perspectives and talents to solve their most complex challenges. While our firm has offices across more than 30 countries, we operate as "One BlackRock:" our people thrive on collaboration, mutual trust and respect, and we inspire each other to collectively raise our game. BlackRock is dedicated to its principles, which include a culture of equity and inclusion, where employees can bring their full selves to every conversation, every day. Our employee networks Our global networks are dynamic communities built on shared experiences, intersectionality and allyship. They are culture carriers for the firm, offering employees and allies the opportunity to enhance and shape the inclusive culture to which we aspire. Employee networks are sponsored by senior leaders and are proudly designed by employees, for employees. The Ability & Allies Network (ABN) provides a sense of community, advocacy, resources and support for all types of disability-related issues within the firm. Awards: 2022 Disability:IN Disability Equality Index . click apply for full job details
May 19, 2025
Full time
You will need to login before you can apply for a job. Vice President - Employee Relations (Advisory) View more categories View less categories Sector Banking and Financial Services Role C-suite Contract Type Permanent Hours Full Time About this role About Human Resources and Employee Relations (ER) Our CEO and leadership team believe the long-term sustainability of our firm is heavily dependent on our people. At BlackRock, we make a deliberate effort to foster a unifying culture, to encourage innovation, to ensure that we are developing, retaining and recruiting the best talent, to align employee incentives and risk taking with those of the firm, and to incorporate inclusion and diversity into all levels of our business. BlackRock's purpose is to help more and more people experience financial well-being. The BlackRock Human Resources team strives to transform the human resources function in the same way we are transforming access to financial well-being. We are students of the market and technology that are passionate about finding, growing and retaining the best talent to help deliver on the firm's purpose to help more people build a strong financial future. The Employee Relations teams' purpose is to ensure fair and consistent treatment of all BlackRock colleagues, through fostering a respectful and inclusive environment. The team advises across BlackRock's business areas on a number of employee related matters, including the handling of employee complaints. About the ER Advisory Team The ER advisory team provide advice and support on a broad range of employee issues, including but not limited to: Employee underperformance Non-voluntary employee exits Interpretation of employment policy and practice Advising on policy exceptions for unique employee circumstances Handling employee impacts arising from business restructuring activities, including M&A, disposals, joint ventures, new market set up The advisory team works closely with HR business partners and co-ordinates activity with other HR centres of expertise e.g Reward, HR Ops, as well as engaging other internal partners such as legal, compliance, enterprise security in enabling the development of individual employee solutions. Role Responsibilities: Working in close partnership with HR Business Partners and reporting to the Regional Head of Employee Relations, you will: Proactively provide advice and support on a broad range of employee issues across the EMEA region, including (but not limited to) management of under-performance, involuntary exits (including redundancies) and interpretation of employment policy and practices. Be active in directly managing ER matters from initiation through to conclusion, working directly with employees, business managers and leaders in executing procedural steps in line with established procedures Partner with HR Business Partners, Legal & Compliance and the Regional Head of ER, to assess and mitigate legal, regulatory and reputational risk, whilst supporting Blackrock's inclusive culture. Advise on the employee relations impact of organizational change, including workforce reductions and acquisitions, consulting with employee representative bodies as required. Support the Regional Head of ER in defining and executing the ER strategy for EMEA and ensuring ER practices and processes support BlackRock's organizational objectives and culture. Use the ER case management system to log matters and use the associated data to gather insights and develop proactive strategies to remediate risk. Interpret, communicate and maintain ER policies, processes and training, ensuring their content is current and fit for purpose. Assist in the design and delivery of training to managers, employees and HR partners on relevant ER topics. Partner with other Center of Excellence (COE) teams such as Talent Management, Total Rewards and Talent Acquisition on firm-wide HR projects. Lead, and contribute to, ER-related projects as necessary Required Knowledge/Experience: Solid Employee Relations case management and advisory experience and/or HR Business Partner with ER/Labor Relations experience. Strong awareness and curiosity of regional employment laws and regulations, and ability to pragmatically apply this knowledge in a commercial environment. Experience working in a highly matrixed and results oriented environment. Proven ability to navigate through ambiguity. Sound understanding and application of relevant EMEA employment laws and regulations. Act as an effective thought partner when considering emerging issues and formulate considered and thoughtful responses. Excellent consultative, coaching and conflict resolution skills. Confidently influence and articulate complex issues to a diverse range of stakeholders, both verbally and in writing. Experience building consensus on a cross-functional basis. Analytical and creative mind-set. Capable of challenging the status quo and flexing solutions to changing demands. Considers the local, regional and global impact of decisions. Highly motivated to seek higher levels of performance in self and in others. Commitment to the highest standards of excellence and personal integrity. Able to independently juggle multiple projects and stakeholders simultaneously. Candidates will ideally have experience within the Financial Services sector. Experience of working with Workers Councils and/or other organized labor groups preferred Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law. Company About Us BlackRock's purpose is to help more and more people experience financial well-being. We serve pension plans providing for nurses, teachers, firefighters, law enforcement and other public and private sector workers, individual investors investing for their own retirement, and institutions such as governments, foundations and insurance companies. Clients turn to BlackRock for the innovative solutions they need when planning for their most important goals. We are passionate about helping those we serve build a strong financial future, so we seek out a diverse range of perspectives and talents to solve their most complex challenges. While our firm has offices across more than 30 countries, we operate as "One BlackRock:" our people thrive on collaboration, mutual trust and respect, and we inspire each other to collectively raise our game. BlackRock is dedicated to its principles, which include a culture of equity and inclusion, where employees can bring their full selves to every conversation, every day. Our employee networks Our global networks are dynamic communities built on shared experiences, intersectionality and allyship. They are culture carriers for the firm, offering employees and allies the opportunity to enhance and shape the inclusive culture to which we aspire. Employee networks are sponsored by senior leaders and are proudly designed by employees, for employees. The Ability & Allies Network (ABN) provides a sense of community, advocacy, resources and support for all types of disability-related issues within the firm. Awards: 2022 Disability:IN Disability Equality Index . click apply for full job details
Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data, and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. We're endlessly curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis) to identify patterns and areas for product optimization, reconciling with primary research sources to provide a holistic view of user behavior. Develop user personas and journey maps to visualize behaviors and inform product design. Synthesize research findings into actionable insights that drive new features and product improvements. Stay up to date on industry trends, competitor research, and emerging user behaviors to anticipate future needs. Team Leadership & Strategic Direction Lead and manage the Design Research team, including Senior Researchers, Managers, and Junior Researchers. Set strategic direction for research initiatives, ensuring alignment with business objectives and the Open Design System. Oversee resource allocation for research projects, ensuring efficiency and high-quality outcomes. Collaborate with product design and QA specialists to maintain consistency and alignment across research-driven initiatives. Foster a culture of collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes and prototypes. Support product design QA processes by reviewing and validating design implementations against research insights and user needs. Advocate for user needs in product discussions, balancing business goals and usability. Partner with analytics teams to develop A/B testing plans and measure the impact of design changes. Represent the voice of the user, advocating for user-centered decision-making among senior leadership. Experimentation & Continuous Improvement Define key metrics and KPIs to measure the impact of research-driven decisions. Assist in setting up experiments and prototyping studies to validate concepts. Iterate on research methods to continually improve insights gathering. Contribute to establishing research best practices across products. WHAT WILL YOU NEED? 8-10+ years of experience in user research, UX research, or product design research. Strong understanding of qualitative and quantitative research methodologies, including design, sampling, facilitation, analysis, and communication. Experience in UX/UI design, including wireframes, prototypes, and design QA. Proven leadership and management experience in research teams. Experience with research tools such as UserTesting, Optimal Workshop, and Hotjar. Ability to work with data analytics tools like Google Analytics; experience with Pendo is a plus. Excellent communication and storytelling skills for translating complex findings into recommendations. A user-centered mindset with a passion for digital experience improvement. Strong collaboration skills for effective cross-functional teamwork. Highly organized, detail-oriented, with a focus on research quality. Proactive problem-solving abilities. Experience mentoring and educating team members. Ability to adapt to fast-paced environments and changing priorities. WHY JOIN US? If you are ready to lead in the AdTech industry, shaping its future and driving success for Choreograph and our clients, we encourage you to apply and join our team. Choreograph is at the heart of data inside WPP's media investment group, GroupM, responsible for over $60 billion in annual media investment. Discover more at . DIVERSITY & INCLUSION GroupM and its affiliates embrace diversity, inclusivity, and equal opportunity. We are committed to building a team representing various backgrounds, perspectives, and skills. The more inclusive we are, the greater the work we can create together. (Please note this is a UK-based role and requires individuals to have the right to work in this location)
May 19, 2025
Full time
Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data, and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. We're endlessly curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis) to identify patterns and areas for product optimization, reconciling with primary research sources to provide a holistic view of user behavior. Develop user personas and journey maps to visualize behaviors and inform product design. Synthesize research findings into actionable insights that drive new features and product improvements. Stay up to date on industry trends, competitor research, and emerging user behaviors to anticipate future needs. Team Leadership & Strategic Direction Lead and manage the Design Research team, including Senior Researchers, Managers, and Junior Researchers. Set strategic direction for research initiatives, ensuring alignment with business objectives and the Open Design System. Oversee resource allocation for research projects, ensuring efficiency and high-quality outcomes. Collaborate with product design and QA specialists to maintain consistency and alignment across research-driven initiatives. Foster a culture of collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes and prototypes. Support product design QA processes by reviewing and validating design implementations against research insights and user needs. Advocate for user needs in product discussions, balancing business goals and usability. Partner with analytics teams to develop A/B testing plans and measure the impact of design changes. Represent the voice of the user, advocating for user-centered decision-making among senior leadership. Experimentation & Continuous Improvement Define key metrics and KPIs to measure the impact of research-driven decisions. Assist in setting up experiments and prototyping studies to validate concepts. Iterate on research methods to continually improve insights gathering. Contribute to establishing research best practices across products. WHAT WILL YOU NEED? 8-10+ years of experience in user research, UX research, or product design research. Strong understanding of qualitative and quantitative research methodologies, including design, sampling, facilitation, analysis, and communication. Experience in UX/UI design, including wireframes, prototypes, and design QA. Proven leadership and management experience in research teams. Experience with research tools such as UserTesting, Optimal Workshop, and Hotjar. Ability to work with data analytics tools like Google Analytics; experience with Pendo is a plus. Excellent communication and storytelling skills for translating complex findings into recommendations. A user-centered mindset with a passion for digital experience improvement. Strong collaboration skills for effective cross-functional teamwork. Highly organized, detail-oriented, with a focus on research quality. Proactive problem-solving abilities. Experience mentoring and educating team members. Ability to adapt to fast-paced environments and changing priorities. WHY JOIN US? If you are ready to lead in the AdTech industry, shaping its future and driving success for Choreograph and our clients, we encourage you to apply and join our team. Choreograph is at the heart of data inside WPP's media investment group, GroupM, responsible for over $60 billion in annual media investment. Discover more at . DIVERSITY & INCLUSION GroupM and its affiliates embrace diversity, inclusivity, and equal opportunity. We are committed to building a team representing various backgrounds, perspectives, and skills. The more inclusive we are, the greater the work we can create together. (Please note this is a UK-based role and requires individuals to have the right to work in this location)
Network Engineering Manager, DC Edge Fabric Engineering AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for a highly motivated Network Engineering Manager to build world-class, scalable and fully automated Datacenter Edge Networks. Amazon Web Services () customers demand high performance and reliability. As we expand at a tremendous rate across all of our services it is our responsibility to continually improve our level of network service. In this role, you will look for innovative ways to automate, operate and scale our Datacenter Edge architecture. We are seeking an experienced Network Engineering Manager to lead a team of highly skilled Network engineers who design and fully automate next-generation products deployed to AWS Datacenters globally. You will be responsible for Network Edge products and their status which you will report to senior AWS leadership. You will be responsible for leading a team of 8-10 highly skilled Network Engineers with a focus on their development and career growth. At Amazon, we ask our managers to be strong leaders who are technical and can dive deep and get involved in resolving complex issues. Further to this, the successful candidate will have a track record in simplifying complex problems through automated and scalable solutions. If you are ready for your next challenge and to grow your career we would love to hear from you. Key job responsibilities Operational Excellence: As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed. Technical Leadership: As a manager of a highly technical team, which has responsibility to build the Amazon global network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings. Network Deployment: As a Network Engineering Manager, you are responsible to manage and coordinate resources to meet project milestones and build schedules for the design and deployment of network infrastructure into AWS datacenters. This includes high level and low-level network designs, planning, deployment build schedules and proactively working across teams to remove any roadblocks to meeting deadlines. Network Measurement: As a Network Operations manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve. Performance Management/Team Health: You will own all facets of performance and career development for your team. Regular one-on-one meetings with all team members are expected. You will be expected to provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, world-class organization. Recruiting and Hiring: You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires. A day in the life AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team DC Edge Fabric Engineering team owns the network layers between Amazon DC network fabrics and security zones. We own network designs, operational processes, new product introductions and operating DC Edge networks. We work closely with AWS and internal service teams to create tailored network solutions, and own DC edge solutions between regional production networks. Minimum Requirements 8+ years in a technology role and 4+ years in a management role and experience representing your team/technical area to senior management. 4+ years experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role. Knowledge of major networking protocols, topology design, network hardware and device configuration. The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills. Excellent problem solving and troubleshooting skills. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon. Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
May 19, 2025
Full time
Network Engineering Manager, DC Edge Fabric Engineering AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for a highly motivated Network Engineering Manager to build world-class, scalable and fully automated Datacenter Edge Networks. Amazon Web Services () customers demand high performance and reliability. As we expand at a tremendous rate across all of our services it is our responsibility to continually improve our level of network service. In this role, you will look for innovative ways to automate, operate and scale our Datacenter Edge architecture. We are seeking an experienced Network Engineering Manager to lead a team of highly skilled Network engineers who design and fully automate next-generation products deployed to AWS Datacenters globally. You will be responsible for Network Edge products and their status which you will report to senior AWS leadership. You will be responsible for leading a team of 8-10 highly skilled Network Engineers with a focus on their development and career growth. At Amazon, we ask our managers to be strong leaders who are technical and can dive deep and get involved in resolving complex issues. Further to this, the successful candidate will have a track record in simplifying complex problems through automated and scalable solutions. If you are ready for your next challenge and to grow your career we would love to hear from you. Key job responsibilities Operational Excellence: As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed. Technical Leadership: As a manager of a highly technical team, which has responsibility to build the Amazon global network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings. Network Deployment: As a Network Engineering Manager, you are responsible to manage and coordinate resources to meet project milestones and build schedules for the design and deployment of network infrastructure into AWS datacenters. This includes high level and low-level network designs, planning, deployment build schedules and proactively working across teams to remove any roadblocks to meeting deadlines. Network Measurement: As a Network Operations manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve. Performance Management/Team Health: You will own all facets of performance and career development for your team. Regular one-on-one meetings with all team members are expected. You will be expected to provide both technical and 'soft skill' mentoring in order to maintain a well-rounded, world-class organization. Recruiting and Hiring: You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires. A day in the life AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team DC Edge Fabric Engineering team owns the network layers between Amazon DC network fabrics and security zones. We own network designs, operational processes, new product introductions and operating DC Edge networks. We work closely with AWS and internal service teams to create tailored network solutions, and own DC edge solutions between regional production networks. Minimum Requirements 8+ years in a technology role and 4+ years in a management role and experience representing your team/technical area to senior management. 4+ years experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role. Knowledge of major networking protocols, topology design, network hardware and device configuration. The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills. Excellent problem solving and troubleshooting skills. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon. Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What you'll be doing: As an Air Consulting Manager, you will be negotiating client air programs with numerous airlines, so a background either in the air industry or experience negotiating airline contracts is required. The Global Business Consulting team consists of Consultants from a wide variety of backgrounds - from the hotel industry, travel, management consulting, IT consulting and general management. Since its establishment in 2007, the practice has grown rapidly due to the maturity of the market and investments in the business. What we need from you: Effectively complete multi-workstream engagements, prioritize client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying change management techniques to drive sustainable engagement impact and return on investment. Creates deliverables within established engagement scope, quality standards and time frames. Experience leading air projects with global sophisticated customers (i.e., 40+ points of sale, $150M in global air spend, etc.). Problem Solving & Analysis: Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and creates insightful recommendations in context of total engagement. Strong innovative attitude. Deep understanding of both TMC travel data, airline pricing/inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mischedule data, etc.). Familiarity with data visualization tools and reporting (i.e., Tableau). Ability to build specific models and scenarios using available datasets. Communication: Outstanding social skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills sophisticated subject matter into key messages for team members and clients. Leads global airline relationships - representing both customer & consultancy interests. Relationship Management: Understands client organization and dynamics. Builds strong working relationships with all key stakeholders. Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and best practices. Experience successfully navigating global, matrixed client organizations (i.e., 40+ points of sale, $150M in global air spend, multiple stakeholders). Team Guidance and Support: Demonstrates strong work ethic with peers and juniors. Coaches team on subject matter and industry knowledge. Contributes to knowledge creation and dissemination related to the Airline industry. Supports delivery of internal/external projects that develop the business. Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes. Experience & understanding of the airline industry. Experience representing a firm or client's interest within the marketplace (i.e., supplier/industry conferences). Commercial mindset; ability to lead business development efforts in addition to project delivery. Additional Requirements: Ability to accommodate client travel up to 30%. Bachelor's degree required, MBA strongly preferred, PMI certification a plus. Relevant travel experience, such as procurement, strategic sourcing, etc. Knowledge of strategy, financial/business operations, cost management preferred. Strong analytical skills; ability to evaluate alternatives and recommend client solutions. Strong communication skills that should include internal and external presentation development and delivery. Strong client service orientation. Ability to interact effectively with people at all levels within a team or client organization. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;
May 18, 2025
Full time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What you'll be doing: As an Air Consulting Manager, you will be negotiating client air programs with numerous airlines, so a background either in the air industry or experience negotiating airline contracts is required. The Global Business Consulting team consists of Consultants from a wide variety of backgrounds - from the hotel industry, travel, management consulting, IT consulting and general management. Since its establishment in 2007, the practice has grown rapidly due to the maturity of the market and investments in the business. What we need from you: Effectively complete multi-workstream engagements, prioritize client requests and work objectives using appropriate project management methodologies and tools such as project plans and issue logs. Experience in applying change management techniques to drive sustainable engagement impact and return on investment. Creates deliverables within established engagement scope, quality standards and time frames. Experience leading air projects with global sophisticated customers (i.e., 40+ points of sale, $150M in global air spend, etc.). Problem Solving & Analysis: Develops hypotheses and identifies data to evaluate based on client needs. Reviews and validates analyses, develops options/alternatives and creates insightful recommendations in context of total engagement. Strong innovative attitude. Deep understanding of both TMC travel data, airline pricing/inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mischedule data, etc.). Familiarity with data visualization tools and reporting (i.e., Tableau). Ability to build specific models and scenarios using available datasets. Communication: Outstanding social skills, listening ability and written presentation skills. Ability to deal with ambiguity and present/discuss work results in a compelling manner. Distills sophisticated subject matter into key messages for team members and clients. Leads global airline relationships - representing both customer & consultancy interests. Relationship Management: Understands client organization and dynamics. Builds strong working relationships with all key stakeholders. Leverages American Express Global Business Travel and available industry tools and solutions to develop best-in-class deliverables and best practices. Experience successfully navigating global, matrixed client organizations (i.e., 40+ points of sale, $150M in global air spend, multiple stakeholders). Team Guidance and Support: Demonstrates strong work ethic with peers and juniors. Coaches team on subject matter and industry knowledge. Contributes to knowledge creation and dissemination related to the Airline industry. Supports delivery of internal/external projects that develop the business. Experience managing analysts (onshore & offshore) to create & deliver positive client outcomes. Experience & understanding of the airline industry. Experience representing a firm or client's interest within the marketplace (i.e., supplier/industry conferences). Commercial mindset; ability to lead business development efforts in addition to project delivery. Additional Requirements: Ability to accommodate client travel up to 30%. Bachelor's degree required, MBA strongly preferred, PMI certification a plus. Relevant travel experience, such as procurement, strategic sourcing, etc. Knowledge of strategy, financial/business operations, cost management preferred. Strong analytical skills; ability to evaluate alternatives and recommend client solutions. Strong communication skills that should include internal and external presentation development and delivery. Strong client service orientation. Ability to interact effectively with people at all levels within a team or client organization. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Are you ready to take the next step in your career? We are looking for a skilled Regulatory Affairs Manager to join our Commercial Affairs team! This is a hybrid position that requires working 3 days in the office, while offering the flexibility to work 2 days from home. JOB CONTEXT Alvita is a range of healthcare products, (medical devices, toiletries and biocides etc.) which includes over 700 Alvita products marketed in 7 markets, with plans for further potential expansion. The Alvita range is supplied by over 25 suppliers located in 20 different countries. The Alvita brand has been identified as a key company growth initiative, with a 5-year plan targeting 2.5 x growth of current revenue and doubling of profit. Over half of the targeted growth will come from New Product Development (NPD) launches. This role will be integral in delivering the NPD required to support the growth plan. Almus is the generic brand of medicines which includes over 800 products marketed in 4 countries. An Almus entity is either the marketing authorization holder, Exploitant or own label distributor depending upon the market. The Almus range is supplied by over 35 suppliers located in over 20 different countries. This senior role sits within the Central Regulatory Team and will work closely with other colleagues within Commercial Affairs; Quality, Sourcing and Supply Chain and local teams in market as well as with suppliers of Alvita and Almus branded products. JOB PURPOSE To lead and manage the regulatory activities supporting the own brand ranges sold through the Pharmaceutical wholesale business (Alliance Healthcare) which is part of the Cencora Group, in accordance with budgeted NPD and resourcing plans. To work in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance, Central team and in market teams, in development and extension of the Alvita product range across the UK and continental Europe and into new potential markets in accordance with agreed budget and 5 year growth plan. This role will be responsible for leading and performing a variety of regulatory tasks in relation to pharmaceutical and personal care products and in addition provide functional support to regulatory teams in market. Under the leadership of the European Head of Regulatory Affairs and Pharmacovigilance, this role will be responsible for managing the submission and co-ordinating the necessary variations of European Procedures, involving multiple markets. This role is pivotal in supporting the development and regulatory maintenance of the Alvita and Almus ranges and potential expansion into new markets, ensuring the own brand products owned by Alliance Healthcare are legally compliant and meet Cencora Group policies and standards. This role requires someone who is capable of leading the regulatory activities, has excellent organisation skills and attention to detail and able to work on multiple projects and activities simultaneously, whilst being adaptable to changing priorities. Creating effective working relationships with internal and external stakeholders is essential. Key Responsibilities: Responsible for managing the regulatory tasks in launching multiple NPD (New product Development) projects as part of a multifunctional team, in accordance with the budget and 5 year plans. Support the European Brand Manager and Central Sourcing Team in assessing potential new Alvita products, the launch in new territories, the evaluation of claims and product attributes of products offered by alternative suppliers. Review and approve Product Specifications and Artwork Management Sheets (AMS), supporting the launch of new Alvita products and update of existing products. Work collaboratively with other colleagues responsible for originating artwork and provide final approval of artwork for allocated projects. Assess the regulatory requirements for products ensuring the product and its labelling are legally compliant. Responsible for becoming the subject matter expert on medical devices within the business and ensuring plans are in place to maintain compliance with the requirements of Medical Devices Regulation (EU) 2017/745 and the in Vitro Diagnostic Medical Device Regulation (EU) 2017/746, in the context of our obligations as an own brand. Ensure that Regulatory Intelligence data is maintained and updated according to the relevant processes. Demonstrate an innovative approach to obtaining market intelligence from suppliers and/or other sources, which can support the brand and local commercial teams in identifying new product opportunities and developing long-term NPD plans. Support the business on regulatory impacting changes, to ensure the necessary steps are taken to mitigate risk to the business. Manage the preparation and submission of the Mutual Recognition Procedure (MRP) and Decentralised Procedure (DCP) Marketing Authorisation Applications (MAAs), involving more than one market. Co-ordinate the management of variations with suppliers and local regulatory teams for European Procedures involving more than one market, ensuring all MAs and products in market meet necessary legal compliance. Manage the preparation and maintenance of Regulatory Compliance Files with the local affiliates and suppliers for European Procedures involving more than one market. Manage the regulatory information within Samarind RMS for European procedures, involving more than one market. Contribute as a "key" member of the team responsible for the successful implementation of Identification of Medicinal Products (IDMP) standards into the IT tools and business processes in accordance with legislative deadlines. Review and approve promotional materials and content on platforms to ensure compliance with relevant legislation and requirements. Support in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance and the local regulatory teams the development of appropriate global and local SOP's and working practices, to optimise the effective handling of regulatory tasks related to Alliance Healthcare product portfolio or the development of new processes necessary to deliver compliance with European and local legislation. Provide training as author and or subject matter expert where applicable. Work collaboratively and build strong working relationships with central and local cross-functional teams to manage the assessment of new products and maintenance of existing products in the Alvita and Almus ranges. Take a vital role in the Monthly Operational NPD Meetings with the European Business units. What you'll have: Degree in life science of science. Experience working within European Regulatory Affairs team, supporting pharmaceutical products and or medical devices or cosmetics. Competent in managing European Procedures (MRP/DCP's). Good communicator, both orally and in written form. Good interpersonal skills. Proven ability to operate within a multifunctional team. Analytical, diligent and accurate. Excellent organisational skills and ability to prioritise. Can do attitude, with strong accountability and ownership. Comfortable with a fast pace and switching between competing priorities. Fluent English. Good knowledge of Microsoft Office. SPECIFIC SKILLS Self-motivated dynamic individual, with the ability and desire to work proactively, with limited supervision. Ability to prioritise and organize workload and react to the changing needs of the business. Have a proven track record of working effectively under pressure. Ability to interpret legislation and evaluate impact on the business. Appreciation of the commercial goals of the organisation and the desire to contribute to the successful fulfilment of these goals. Proven ability to communicate clearly and logically, both orally and in written form. EXPERIENCE Knowledge of appropriate European regulations and guidelines within the Medicinal Products, Medical Devices and Cosmetics Industry. Experienced in submitting new MAA's for European procedures. Experience of medical devices legislation and working on medical device products. Good working knowledge of pharmaceutical legislation. Additional language skill in addition to fluent English, although not mandatory. TRAVEL Minimal travel - meeting with local regulatory teams may be required. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies: Affiliated Companies: Alliance Healthcare Management Services Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability . click apply for full job details
May 18, 2025
Full time
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Are you ready to take the next step in your career? We are looking for a skilled Regulatory Affairs Manager to join our Commercial Affairs team! This is a hybrid position that requires working 3 days in the office, while offering the flexibility to work 2 days from home. JOB CONTEXT Alvita is a range of healthcare products, (medical devices, toiletries and biocides etc.) which includes over 700 Alvita products marketed in 7 markets, with plans for further potential expansion. The Alvita range is supplied by over 25 suppliers located in 20 different countries. The Alvita brand has been identified as a key company growth initiative, with a 5-year plan targeting 2.5 x growth of current revenue and doubling of profit. Over half of the targeted growth will come from New Product Development (NPD) launches. This role will be integral in delivering the NPD required to support the growth plan. Almus is the generic brand of medicines which includes over 800 products marketed in 4 countries. An Almus entity is either the marketing authorization holder, Exploitant or own label distributor depending upon the market. The Almus range is supplied by over 35 suppliers located in over 20 different countries. This senior role sits within the Central Regulatory Team and will work closely with other colleagues within Commercial Affairs; Quality, Sourcing and Supply Chain and local teams in market as well as with suppliers of Alvita and Almus branded products. JOB PURPOSE To lead and manage the regulatory activities supporting the own brand ranges sold through the Pharmaceutical wholesale business (Alliance Healthcare) which is part of the Cencora Group, in accordance with budgeted NPD and resourcing plans. To work in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance, Central team and in market teams, in development and extension of the Alvita product range across the UK and continental Europe and into new potential markets in accordance with agreed budget and 5 year growth plan. This role will be responsible for leading and performing a variety of regulatory tasks in relation to pharmaceutical and personal care products and in addition provide functional support to regulatory teams in market. Under the leadership of the European Head of Regulatory Affairs and Pharmacovigilance, this role will be responsible for managing the submission and co-ordinating the necessary variations of European Procedures, involving multiple markets. This role is pivotal in supporting the development and regulatory maintenance of the Alvita and Almus ranges and potential expansion into new markets, ensuring the own brand products owned by Alliance Healthcare are legally compliant and meet Cencora Group policies and standards. This role requires someone who is capable of leading the regulatory activities, has excellent organisation skills and attention to detail and able to work on multiple projects and activities simultaneously, whilst being adaptable to changing priorities. Creating effective working relationships with internal and external stakeholders is essential. Key Responsibilities: Responsible for managing the regulatory tasks in launching multiple NPD (New product Development) projects as part of a multifunctional team, in accordance with the budget and 5 year plans. Support the European Brand Manager and Central Sourcing Team in assessing potential new Alvita products, the launch in new territories, the evaluation of claims and product attributes of products offered by alternative suppliers. Review and approve Product Specifications and Artwork Management Sheets (AMS), supporting the launch of new Alvita products and update of existing products. Work collaboratively with other colleagues responsible for originating artwork and provide final approval of artwork for allocated projects. Assess the regulatory requirements for products ensuring the product and its labelling are legally compliant. Responsible for becoming the subject matter expert on medical devices within the business and ensuring plans are in place to maintain compliance with the requirements of Medical Devices Regulation (EU) 2017/745 and the in Vitro Diagnostic Medical Device Regulation (EU) 2017/746, in the context of our obligations as an own brand. Ensure that Regulatory Intelligence data is maintained and updated according to the relevant processes. Demonstrate an innovative approach to obtaining market intelligence from suppliers and/or other sources, which can support the brand and local commercial teams in identifying new product opportunities and developing long-term NPD plans. Support the business on regulatory impacting changes, to ensure the necessary steps are taken to mitigate risk to the business. Manage the preparation and submission of the Mutual Recognition Procedure (MRP) and Decentralised Procedure (DCP) Marketing Authorisation Applications (MAAs), involving more than one market. Co-ordinate the management of variations with suppliers and local regulatory teams for European Procedures involving more than one market, ensuring all MAs and products in market meet necessary legal compliance. Manage the preparation and maintenance of Regulatory Compliance Files with the local affiliates and suppliers for European Procedures involving more than one market. Manage the regulatory information within Samarind RMS for European procedures, involving more than one market. Contribute as a "key" member of the team responsible for the successful implementation of Identification of Medicinal Products (IDMP) standards into the IT tools and business processes in accordance with legislative deadlines. Review and approve promotional materials and content on platforms to ensure compliance with relevant legislation and requirements. Support in collaboration with the European Head of Regulatory Affairs and Pharmacovigilance and the local regulatory teams the development of appropriate global and local SOP's and working practices, to optimise the effective handling of regulatory tasks related to Alliance Healthcare product portfolio or the development of new processes necessary to deliver compliance with European and local legislation. Provide training as author and or subject matter expert where applicable. Work collaboratively and build strong working relationships with central and local cross-functional teams to manage the assessment of new products and maintenance of existing products in the Alvita and Almus ranges. Take a vital role in the Monthly Operational NPD Meetings with the European Business units. What you'll have: Degree in life science of science. Experience working within European Regulatory Affairs team, supporting pharmaceutical products and or medical devices or cosmetics. Competent in managing European Procedures (MRP/DCP's). Good communicator, both orally and in written form. Good interpersonal skills. Proven ability to operate within a multifunctional team. Analytical, diligent and accurate. Excellent organisational skills and ability to prioritise. Can do attitude, with strong accountability and ownership. Comfortable with a fast pace and switching between competing priorities. Fluent English. Good knowledge of Microsoft Office. SPECIFIC SKILLS Self-motivated dynamic individual, with the ability and desire to work proactively, with limited supervision. Ability to prioritise and organize workload and react to the changing needs of the business. Have a proven track record of working effectively under pressure. Ability to interpret legislation and evaluate impact on the business. Appreciation of the commercial goals of the organisation and the desire to contribute to the successful fulfilment of these goals. Proven ability to communicate clearly and logically, both orally and in written form. EXPERIENCE Knowledge of appropriate European regulations and guidelines within the Medicinal Products, Medical Devices and Cosmetics Industry. Experienced in submitting new MAA's for European procedures. Experience of medical devices legislation and working on medical device products. Good working knowledge of pharmaceutical legislation. Additional language skill in addition to fluent English, although not mandatory. TRAVEL Minimal travel - meeting with local regulatory teams may be required. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies: Affiliated Companies: Alliance Healthcare Management Services Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability . click apply for full job details
Job Description - Store Manager roles in West London () Job Number: Job Posting 7 May 2025 Unposting Date 31 Jul 2025 Location UK-England-London-Carnaby Street (Store# 12021) Starbucks - Store Manager Find your place as a leader at Starbucks. Join us for coffee, stay for the community, connections, and opportunities. As a leader at Starbucks, you will be empowered to treat the store as if it is your own business, where your voice is brewed into everything we do. We'll look for you to coach and develop your teams and find your place in the communities you serve to deliver outstanding customer connections. We're seeking talented store managers to join us across Central and West London! To succeed in this role, you should have previous experience leading a team in a dynamic retail or hospitality environment. You'll champion our mission and values to create a memorable Starbucks experience for our customers and partners. Building and developing relationships quickly, you'll create a warm and welcoming environment through daily connections with our customers. Driving the Starbucks culture in your store and being an ambassador for our partner networks, you'll ensure our partners and customers feel they belong. The operational aspect of the role involves understanding your market, knowing the competition, and identifying opportunities to drive store profitability and business growth. The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you'll set an example and lead from the front during shifts. A typical day could include: Executing store operations through your team, during scheduled shifts and on your days off, ensuring coverage for opening, closing, and weekends Analyzing data and observations to inform decisions that improve customer experience and store performance Using forecasting and scheduling tools to manage labor within budgets and recruiting diverse, talented partners to meet store needs Rolling out new initiatives to enable operational excellence and drive results Supporting partner growth through performance coaching, development, and building positive relationships to understand their challenges and aspirations Setting challenging yet realistic goals to boost engagement and partner performance Due to the nature of our stores, working hours may include early mornings, evenings, weekends, nights, and holidays. All partners start with an introductory training program led by in-store trainers and coaches, designed to immerse you in Starbucks culture and set you up for success. These programs are delivered in-store and support on-the-job learning. In return, we offer a competitive starting salary and benefits including: 28 days holiday annually (including Bank Holidays) plus a special day to celebrate personal milestones Free drinks and food during shifts Store bonus program Bean stock options for partners Comprehensive training including coffee knowledge and access to Starbucks Global Academy A free weekly bag of coffee and 30% partner discount on food, beverages, and merchandise Discounts with local and national retailers via Perks at Work Interest-free Home Sweet Loan to assist with rental deposits 24/7 Employee Assistance Programme for partners and families Recognition schemes and awards for service, customer service, and partner achievements Long-term career opportunities within stores and support centers If you're seeking a new opportunity, join us to be welcomed, challenged, inspired, and heard. Because here, you belong. Application Process: Application > CV review > Telephone interview > 2-stage interview process including an assessment > Offer and onboarding Starbucks is committed to diversity and inclusion. All applicants will be treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity, or expression. Know someone who would be a perfect fit? Share this opportunity! There's always room for one more at Starbucks.
May 18, 2025
Full time
Job Description - Store Manager roles in West London () Job Number: Job Posting 7 May 2025 Unposting Date 31 Jul 2025 Location UK-England-London-Carnaby Street (Store# 12021) Starbucks - Store Manager Find your place as a leader at Starbucks. Join us for coffee, stay for the community, connections, and opportunities. As a leader at Starbucks, you will be empowered to treat the store as if it is your own business, where your voice is brewed into everything we do. We'll look for you to coach and develop your teams and find your place in the communities you serve to deliver outstanding customer connections. We're seeking talented store managers to join us across Central and West London! To succeed in this role, you should have previous experience leading a team in a dynamic retail or hospitality environment. You'll champion our mission and values to create a memorable Starbucks experience for our customers and partners. Building and developing relationships quickly, you'll create a warm and welcoming environment through daily connections with our customers. Driving the Starbucks culture in your store and being an ambassador for our partner networks, you'll ensure our partners and customers feel they belong. The operational aspect of the role involves understanding your market, knowing the competition, and identifying opportunities to drive store profitability and business growth. The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you'll set an example and lead from the front during shifts. A typical day could include: Executing store operations through your team, during scheduled shifts and on your days off, ensuring coverage for opening, closing, and weekends Analyzing data and observations to inform decisions that improve customer experience and store performance Using forecasting and scheduling tools to manage labor within budgets and recruiting diverse, talented partners to meet store needs Rolling out new initiatives to enable operational excellence and drive results Supporting partner growth through performance coaching, development, and building positive relationships to understand their challenges and aspirations Setting challenging yet realistic goals to boost engagement and partner performance Due to the nature of our stores, working hours may include early mornings, evenings, weekends, nights, and holidays. All partners start with an introductory training program led by in-store trainers and coaches, designed to immerse you in Starbucks culture and set you up for success. These programs are delivered in-store and support on-the-job learning. In return, we offer a competitive starting salary and benefits including: 28 days holiday annually (including Bank Holidays) plus a special day to celebrate personal milestones Free drinks and food during shifts Store bonus program Bean stock options for partners Comprehensive training including coffee knowledge and access to Starbucks Global Academy A free weekly bag of coffee and 30% partner discount on food, beverages, and merchandise Discounts with local and national retailers via Perks at Work Interest-free Home Sweet Loan to assist with rental deposits 24/7 Employee Assistance Programme for partners and families Recognition schemes and awards for service, customer service, and partner achievements Long-term career opportunities within stores and support centers If you're seeking a new opportunity, join us to be welcomed, challenged, inspired, and heard. Because here, you belong. Application Process: Application > CV review > Telephone interview > 2-stage interview process including an assessment > Offer and onboarding Starbucks is committed to diversity and inclusion. All applicants will be treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity, or expression. Know someone who would be a perfect fit? Share this opportunity! There's always room for one more at Starbucks.
